American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
Wyndham Virginia Crossings Hotel & Conference Center May 2008 - Present
Benchmark Hospitality International August 2007 - May 2008
Sheraton Richmond West/TPG Hospitality October 2004 - August 2007
American Express September 1997 - October 2004
Skills
Hotels, Hospitality, Hospitality Industry, Event Planning, Event Management, Catering, Meeting Planning, Customer Service, Microsoft Excel, Team Building, Marketing, PowerPoint, Tourism, Microsoft Office, Microsoft Word, Sales, Time Management, Public Relations, Restaurants, Corporate Events, Customer Satisfaction, Sales Management, Social Media Marketing, Social Networking, Convention Services
Education
Ferrum College 1989 — 1993
BS, Psychology and Sociology
Mindtree August 2013 - Present
American Express 2011 - Present
Advantage xPO June 2012 - August 2013
American Express April 1986 - 2011
Skills
Change Management, Credit Cards, Vendor Management, SDLC, Business Analysis, Project Management, PMO, Requirements Gathering, PMP, Project Portfolio..., Process Improvement, Business Process..., Business Process, Software Project..., Outsourcing, Resource Management, Requirements Analysis
Education
Florida Atlantic University 1974 — 1976
BA, Social Welfare
American Express July 2012 - Present
Michys June 2012 - June 2014
Palace Entertainment November 2011 - June 2012
Florida Attractions Association 2012 - 2012
Stride Rite June 2011 - November 2011
Jungle Island October 2010 - February 2011
Driftwood Hospitality Management May 2009 - September 2009
Sesame Place May 2006 - September 2006
Skills
Marketing Communications, Public Relations, Sales Management, Customer Service, Management, Marketing Strategy, Social Media Marketing, Marketing, Event Planning, Event Management, Hospitality, Sales, Tourism
Education
Johnson and Wales University 2008 — 2012
Bachelor of Science (B.S.), Travel and Tourism, Hospitality Management, Deans List Student, Graduated with Honors Magna Cum Laude
University of Miami 2007 — 2007
Summer Scholars Program, Film/Cinema/Video Studies, Certificate of Achievement
Fashion Institute of Technology
Fashion Institute of Technology
LIM College
LIM College
Morgan Stanley November 2014 - Present
EY March 2012 - Present
American Express August 2012 - July 2014
BPM Specialists March 2012 - March 2014
Skills
Pegasystems PRPC, CSSA 2013, CSA 2012, CBA 2012, IT Consultant, Software Quality..., Communication, Sales Management, Software Documentation, Process Improvement, Integration, Business Requirements, Software Project..., Visio
Education
Florida A&M University 1988 — 1992
Bachelor of Science (BS), Business/Managerial Economics
American Express April 2014 - Present
American Express September 2011 - March 2014
American Express 2008 - September 2011
American Express September 2001 - November 2008
American Express January 2000 - September 2001
American Express August 1997 - January 2000
InterAct Systems, Inc. December 1995 - August 1997
Advanced Promotion Technologies January 1991 - September 1995
Glenbeigh Hospital of Miami, Anon-Anew at Boca Raton, Lake Hospital of the Palm Beaches August 1984 - January 1991
South County Mental Health Center August 1982 - August 1984
Skills
Business Development, Process Improvement, Marketing Communications, Customer Experience, Marketing, Mobile Payments, Contactless Payments, Segmentation, Marketing Strategy, Sales Operations, Public Relations, Leadership, B2B, Strategy, Start-ups, Product Development, Cross-functional Team..., Mobile Devices
Education
Florida Atlantic University 1981 — 1987
MBA, General Management
Florida Atlantic University 1979 — 1981
BA, Communications
Tropical Universe, Inc. January 2014 - August 2014
American Express December 2012 - July 2013
American Express December 2007 - December 2012
American Express July 2005 - December 2007
American Express October 1996 - July 2005
OfficeMax June 1994 - September 1996
Skills
Operational Risk, Sarbanes-Oxley Act, Compliance, Regulatory Requirements, Quality Auditing, Financial Risk, Financial Regulation, Internal Audit, Auditing, UDAP, Process Improvement, Leadership, Strategy, Training, Management, Team Building, Risk Management, Banking, Coaching, Business Process, Change Management, Fraud, Workshop Facilitation, Call Centers, Project Management, Cross-functional Team..., Anti-Money Laundering..., Unfair, Deceptive or..., Bank Secrecy Act (BSA), Know Your Customer (KYC), Fair Credit Billing Act..., Truth in Lending Act..., Generally Accepted..., Process Risk..., Security and Privacy..., OpenPages
Education
Florida Atlantic University
Master of Accounting Degree in Forensic Accounting
Nova Southeastern University
Bachelor of Science Degree in Business Management
MDLIVE, Inc. February 2013 - Present
American Express December 2005 - Present
American Express June 2005 - February 2013
Skills
Team Leadership, Drive Results, Analytics, Customer Service, Vendor Management, Call Centers, Business Analysis, Strategy, Performance Management, Customer Satisfaction, CRM, Leadership, Customer Experience, Process Improvement, Strategic Planning, Management, Analysis, Budgets, Cross-functional Team..., Salesforce.com, Business Development, Customer Retention, Business Process..., Operations Management, Outsourcing, Start-ups, Team Building, Change Management, Business Strategy, Training, Executive Management, Program Management, Product Management, Project Management
Education
Florida A&M University
American Express June 2013 - Present
American Express March 2012 - June 2013
eMason, Inc. May 2011 - March 2012
BIC August 2010 - May 2011
Norwood Promotional Products July 2006 - August 2010
Art Institute of Indianapolis October 2009 - June 2010
Health and Hospital Corporation of Marion County May 2005 - June 2006
Ocwen Financial Corporation October 2003 - February 2005
Skills
Certified Project..., Project Planning, Project Management, Agile Project Management, MS Project, Software Project..., Project Delivery, pmp, Scrum Master, Microsoft Office, SharePoint, Scrum, PMP, ERP, Integration, Software Documentation, Visio, Management, Active Directory, Oracle, SDLC
Education
Indiana Wesleyan University 2006 — 2008
MBA, Accounting
Florida Agricultural and Mechanical University 2000 — 2003
BS, Business Administration/Accounting
Advanced Home Care September 2014 - Present
Solstas Lab Partners October 2013 - September 2014
LabCorp June 2011 - October 2013
American Express November 2007 - July 2010
Skills
Customer Service, Data Entry, Call Centers, Microsoft Excel, Microsoft Office, Microsoft Word, Data Analysis, Telephone Skills, PowerPoint, Outlook, Insurance
Education
Fayetteville State University 2003 — 2007
Bachelor of Science, Psychology
JP Morgan Chase November 2013 - Present
JPMorgan Chase January 2012 - November 2013
JPMorgan Chase May 2008 - December 2011
JPMorgan Chase January 2005 - April 2008
JPMorgan Chase May 2003 - December 2005
JPMorgan Chase January 1998 - April 2003
American Express January 1985 - January 1998
Skills
Retail Banking, Financial Analysis, Management, Credit, Banking, Portfolio Management, Financial Services, Finance, Credit Cards, Relationship Management, Loans, Risk Management, Underwriting, Commercial Banking, Credit Analysis, Mortgage Lending, Human Resources, Leadership, Consumer Lending, P&L Management, Customer Service, Call Centers
Education
Florida A&M University 1980 — 1984
B.S., Accounting
American Express June 2014 - Present
American Express January 2011 - June 2014
GetFITbeFIT July 2010 - August 2011
American Express September 2006 - January 2011
Skills
Corporate Communications, Internal Communications, Employee Engagement, Event Management, Event Planning, Corporate Events, Intranet, Team Leadership, Intercultural..., Global Communications, Global Strategy, Global Teams, Change Management, Project Management, Project Delivery, Career Development, Employee Recognition, Corporate Affairs, Relationship Management, Financial Services, Management, Leadership, Customer Experience, Budgets, Call Centers, Training, Communication, Strategic Communications, Credit Cards, Vendor Management, Business Process..., Business Analysis, Process Improvement, Strategy, Marketing
Education
Fashion Institute of Technology 2015 — 2016
Certification, Fashion Styling
Grand Canyon University 2012 — 2015
Bachelor's degree, Business Administration and Management
Paradise Valley Community College 2006 — 2009
Associate of Arts and Sciences (AAS)
American Express June 2015 - Present
American Express December 2013 - June 2015
Cognizant technologies solutions June 2004 - December 2013
Wipro Technologies June 2000 - April 2004
Modern Center for Information Technology and Research, Pune. February 1998 - February 2000
Skills
Data Center, Microsoft Exchange, SCCM, ITIL Process, Windows Scripting, Windows Server, Active Directory, Windows, Data Migration, ITIL, Service Delivery, Domain Names, Pre-sales, Solution Architecture, Enterprise Architecture, Virtualization, IT Strategy, Infrastructure, High Availability, IIS, Incident Management, Integration, Requirements Analysis, VMware, VMware ESX, Vendor Management
Education
Fergusson College 1996 — 1998
M.Sc., Electronics
Modern College, Shivajinagar, Pune 1993 — 1995
B.Sc., Electronics
Shet Jyotiprasad Vidyalaya, Daund 1986 — 1990
Cornerstone Strategic Branding February 2014 - Present
Print production for packaging and collateral October 2012 - Present
CBX, LLC NYC November 2003 - October 2012
Spring Design Partners 2002 - 2003
FutureBrand 2000 - 2002
The Coleman Group, LLC 1998 - 2001
Cornerstone Strategic Branding 1995 - 1997
Kolberg/Johnson Design Partnership 1990 - 1995
American Express 1984 - 1989
Skills
Project Management, Adobe Illustrator, Adobe Photoshop, InDesign, Color Correction, Layout, Typography, Press Checks, Packaging, Photoshop, Branding & Identity, Pre-press, Vendor Management, Illustrator, Creative Direction, Concept Development, Graphic Design, Adobe Creative Suite, Adobe Acrobat, Visual Communication, Offset Printing, Brand Guidelines, Signage Systems, Brand Architecture, Copywriting, Art Direction, Collateral, Logo Design, Corporate Branding, Posters, Branding, Print Production
Education
Fashion Institute of Technology
BFA
American Express November 2014 - Present
American Express December 2012 - Present
Liaison Technologies February 2012 - July 2012
American Express December 2010 - February 2012
PGi May 2007 - December 2010
SouthStar Funding June 2004 - May 2007
United States Marine Corps January 1999 - January 2007
Skills
SaaS, Tokenization, EDI, Video Conferencing, Audio Conferencing, Salesforce.com, NetSuite, Sales Management, Underwriting, Loan Documentation, Direct Sales, Inside Sales, Military, SEO, Database Management, Data Integration, Cloud Computing, B2B, Managed Services, Loans, Sales, Strategy, New Business Development, Enterprise Software, CRM, Product Management, Selling, Sales Presentations, Solution Selling, Sales Process, Lead Generation, Integration, Sales Operations, Channel Partners, Professional Services, Unified Communications, Business Development, Strategic Partnerships, Account Management, Team Management, Telecommunications, Competitive Analysis, Customer Retention, Management, Training, International Sales, Leadership, Security, Product Marketing, Cold Calling
Education
Ferris State University 1998 — 2002
Business/Economics
Lakeview High School
Blaine Stewart Consulting August 2011 - Present
Cablevision May 2008 - August 2011
Cablevision January 2001 - May 2008
Cablevision November 1994 - January 2001
Victoria's Secret Catalogue September 1993 - September 1994
American Express February 1992 - May 1993
American Express January 1985 - February 1992
American Express December 1979 - January 1985
Skills
ACD Management, Analytics, Aspect ACD, Business Analysis, Business Process..., Business Strategy, Call Flow Design, Change Management, Call Center, Contact Centers, Contact Center..., Contact Center..., Customer Satisfaction, Customer Service, eWFM, Financial Forecasting, Forecasting, IVR, Microsoft Excel, Microsoft Office, Operations Management, Pre-employment Testing, Process Improvement, Project Planning, Performance Management, Project Portfolio..., Return on Investment..., Speech Recognition, Scheduling Tools, Strategic Planning, Team Building, Telecommunications, Vendor Relations, Voice of the Customer, Workforce Management, Workforce Planning, Vendor Management, Call Centers, Cross-functional Team..., Call Center Development, Management, Customer Retention, Leadership, Program Management, Customer Experience, Strategy, Team Leadership, Enterprise Software, ACD, Avaya
Education
Nova Southeastern University 1981 — 1983
MBA, Corporate Management
Florida Atlantic University 1979 — 1981
BA, Corporate Management
Central Florida Community College 1977 — 1979
AA, Business Management
Quicken Loans/Title Source July 2015 - Present
Gemaire Distributors May 2014 - June 2015
United Collection Bureau December 2013 - March 2014
Comcast September 2013 - November 2013
American Express July 2009 - January 2012
American Express July 2007 - June 2009
American Express December 2002 - June 2007
American Express May 2000 - November 2002
American Express November 1995 - April 2000
Skills
Call Center, Change Management, Needs Analysis, Leadership Development, Coaching, Blended Learning, Instructor-led Training, Process Improvement, Strategic Planning, Team Building, Instructional Design, Microsoft Excel, Customer Service, Negotiation, Marketing, Call Centers, Research, Training, Employee Training, Microsoft Office, Project Management, Performance Management, Leadership, Public Speaking, Customer Satisfaction, Team Leadership, Management, Employee Engagement, Budgets, Quality Assurance, Sales, Credit, Strategy
Education
Nova Southeastern University 2008 — 2013
Master of Science (M.S.), Leadership
Ferris State University 1982 — 1986
Bachelor of Science (BS), Business Administration and Management, General
American Express April 2015 - Present
Self-employed December 2014 - March 2015
Self-employed November 2013 - October 2014
Fluent Medical July 2012 - July 2013
Freelance October 2010 - June 2012
Dimensions January 2008 - August 2010
Group Systems September 2006 - November 2007
Kickapps February 2006 - August 2006
EPOS CAT GmbH December 2002 - May 2004
Logistik World GmbH June 2001 - September 2002
Skills
Analytical ability..., Business and technical..., Startup & turnaround..., Strategic initiation,..., Web design and..., Analysis, diagnosis and..., Teaching, leading, and..., Working with cross..., Building strategy &..., SDLC, Requirements Analysis, Product Management, Integration, CRM, Test Automation, Strategy, Start-ups, Business Analysis, JavaScript, E-commerce, Test Planning, Software Documentation, HTML, Databases, Project Management, Analysis, Web Design
Education
St. Helena's
Fashion Institute of Technology 2010 — 2013
Certificate, Haute Couture, 3.96
Fergusson College 1997 — 1999
Bachelor's degree, German
National Institute of Information Technology 1995 — 1998
Diploma, Information Technology
Coty Inc. August 2012 - Present
Rising Stars Foundation January 2015 - Present
Sacred Heart University February 2007 - January 2013
Pfizer September 2008 - August 2012
Innovation Insight Network March 2007 - August 2008
Citigroup - Global Consumer Bank 2003 - 2007
Citigroup - Global Corporate and Investment Bank 2001 - 2003
Citigroup - Global Corporate and Investment Bank 1996 - 2001
American Express 1988 - 1996
Skills
ITIL v3 Foundations..., Certified Black Belt, Certified Lean, Certified CPT, Innovation Management, Change Management, Six Sigma, Strategy, Business Process..., Creative Problem Solving, Continuous Improvement, Business Process..., Kaizen, Lean Manufacturing, Customer Analysis, Program Management, Customer Insight, Analysis, Business Development, Business Planning, Business Process, Business Strategy, Coaching, Consulting, Cross-functional Team..., Customer Experience, Customer Satisfaction, Executive Management, Finance, Financial Services, Forecasting, IT Service Management, IT Strategy, ITIL, Leadership, Leadership Development, Management, Management Consulting, Operational Excellence, Operations Management, Organizational..., PMO, Performance Improvement, Pharmaceutical Industry, Process Engineering, Process Improvement, Product Development, Product Launch, Project Management, Project Planning
Education
Florida Atlantic University 2003 — 2004
MBA, Marketing
AOTS Shin Sugita, Yokohama, Japan 1993 — 1993
BPQM, Quality Management and Lean Manufacturing
Pontifícia Universidade Católica de São Paulo 1990 — 1992
Bachelor's Degree, Accounting Science, Certified Public Accountant CPA
Universidade Presbiteriana Mackenzie
Bachelor's degree, Civil Engineering, Professional Civil Engineer
American Express February 2015 - Present
American Express April 2013 - January 2015
American Express August 2012 - March 2013
Council of Fashion Designers of America (CFDA) January 2012 - May 2012
American Express June 2011 - August 2011
Bloomingdale's May 2009 - July 2010
Bloomingdale's January 2008 - May 2009
Bloomingdale's September 2006 - December 2007
Skills
Trend Analysis, Store Management, Merchandising, Trend, Retail, Fashion, Cross-functional Team..., Sales, Competitive Analysis, Strategy, Brand Management, Management, Business Strategy
Education
New York University - Leonard N. Stern School of Business 2010 — 2012
MBA, Business
Indiana University Bloomington 2003 — 2006
Bachelor of Science, Apparel Merchandising
Fashion Institute of Technology
Fashion Merchandising Management
University of North Carolina at Chapel Hill
5LINX Enterprises Inc. November 2009 - Present
PARKER CONSULTING July 2006 - Present
dsw shoes January 2006 - 2009
American Express 2005 - 2006
Skills
Customer Service, PowerPoint, Microsoft Office, Teaching, Small Business, Presenter, Executive Coaching, Wireless, Web Design, B2B eCommerce, Economic Development, eCommunications, Analysis, Database Administration, Quality Management, Employee Relations, Event Planning, Audio Conferencing, Public Relations, Online Marketing, Market Research, Social Media, Contract Negotiation, Operations Management, SEO, Identity, Telecommunications, TCP/IP, IP, Property Management, IBM Assembler, American Express, Merchant Services, VoIP, Making Money, ROI Accountability, ROI development, Global Business..., Real Property, Money
Education
University of North Carolina at Chapel Hill 1993 — 1994
Fayetteville State University 1987 — 1991
BS, Criminal Justice
Kinston
HTC International April 2012 - Present
MPE, Meeting Professionals Expectations June 2009 - April 2012
JTB, Japanese Travel Bureau November 2008 - October 2009
Windward International October 2005 - October 2008
ETS International July 2003 - September 2005
Maritz Travel Company February 1998 - January 1999
American Express June 1992 - December 1996
IVI Travel July 1987 - May 1992
Skills
Tourism, Contract Negotiation, Hotels, Travel Management, Incentive Travel, Corporate Meetings, Event Planning, Hospitality Industry, Conferences, Meeting Planning, Budgeting, Customer Relations, Customer Service, Trade Shows, Leisure Travel, Budgets, Negotiation, Corporate Events
Education
Finlandia University
Hospitality/Tourism
Maine South
Macys Inc. July 2003 - Present
Macys Inc. September 2000 - July 2003
American Express February 1999 - September 2000
American Express 1993 - 1996
Skills
Customer Service, Customer Experience, Process Improvement, Call Center, Strategic Planning, Leadership, Call Centers, Leadership Development, Strategy, Analysis, Cross-functional Team..., Team Building, Six Sigma, Coaching, Team Leadership, Credit, Forecasting, Human Resources, Performance Management, Operations Management, Selling, Customer Satisfaction, Management, CRM, Retail, Customer Retention, Training, Executive Management, Business Process..., Business Analysis, Risk Management, Banking
Education
Nova Southeastern University 1986 — 1988
MBA, Business Administration
Florida Atlantic University 1980 — 1984
B.B.A., Business Administration
Currently Unemployed Administrative AssistantTemporary Job AsignmentsJanuary 2005 - January 2013
Quality StoneMasonry January 2000 - December 2004
EAGLE Air Compressors January 1996 - May 1998
United Way August 1991 - October 1995
American Express January 1986 - January 1991
Skills
Microsoft Excel, PowerPoint, Office Administration, Microsoft Office, Graphic Arts Web Design, HTML, Microsoft Windows XP,..., IBM 36/AS400, Budget Process, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Project Management, Equipment Maintenance, Organizational..., Written & Verbal..., Problem Solving, Inventory Control, Communication Skills, Technical Skillset, Professional Phone..., Work well without..., General Office Skills, Highly motivated..., Learning Quickly, Organized Multi-tasker, Highly detail oriented, Committed to...
Education
Oxford Department for Continuing Education 1973 — 1976
Professional Development Leadership and Public Policy
Oxford University Department for Continuing Education 1973 — 1976
English Language, Literature, history General
Fayetteville Technical Community College 1971 — 1972
English Language and Literature, General
Page S.H.S. 1969 — 1971
General High School Diploma
The Bow Tie Boss, LLC April 2015 - Present
University of the Potomac July 2013 - October 2014
EDMC September 2012 - July 2013
CTI-Lead Consultant March 2011 - September 2012
American Express January 2010 - December 2010
Christopher C Cano for State House District 60 April 2009 - August 2010
Everest University Online January 2007 - January 2010
AOL February 2006 - December 2006
Skills
Direct Marketing, Marketing Strategy, Marketing, Social Media Marketing, Marketing Communications, Strategic Planning, New Business Development, Social Media, Leadership, Management, Customer Service, Public Speaking, Social Networking
Education
University of South Florida 2008 — 2011
Masters, Engineering
Florida A&M University 2001 — 2005
Bachelors, Criminal Justice/Political Science
RBC Wealth Management Financial Services May 2014 - October 2014
Ameriprise Financial Services, Inc. May 2010 - December 2012
Ameriprise Financial Services, Inc. 2004 - May 2010
Ameriprise Financial Services, Inc. 1999 - 2004
American Express 1996 - 1999
American Express 1994 - 1995
American Express 1990 - 1993
American Express 1987 - 1990
American Express Financial Advisors 1983 - 1987
Skills
Leading investigative..., Fraud, Risk Management, Compliance Supervision, FINRA S7 and S24..., Team Leadership, Team Building, Credit Risk, Due Diligence, Private Investigations, Portfolio Management, Financial Services, Financial Risk, Series 7, Strategic Planning, Leadership, Management, Strategic Financial..., Training, Financial Planning, Insurance
Education
University of St. Thomas
Master of Business Administration (M.B.A.)
College of Financial Planning, Denver, CO
CFP
Ferris State University
Bachelor's degree
Mound Westonka High School
Citrix 2014 - Present
Carnival Cruise Lines 2012 - 2014
BB&T 2012 - 2012
BankAtlantic 2011 - 2012
BankAtlantic 2007 - 2011
BankAtlantic April 2006 - December 2007
BankAtlantic April 2003 - May 2006
American Express June 2000 - August 2001
Skills
Corporate Finance, Finance, Financial Analysis, Financial Modeling, Forecasting, Strategic Financial..., Budgets, Budget Models, Financial Reporting, Accounting, Variance Analysis, Variance Explanations, Cash Flow, Process Improvement, Business Analysis, Financial Accounting, Hyperion Enterprise, Business Process..., Mergers, Essbase, Business Objects, Monthly Close, Business Case Modelling, Banking, Analysis, Financial Services, Management, Cross-functional Team..., Loans, Leadership, Mergers & Acquisitions, Project Planning, Risk Management, Portfolio Management, Financial Planning
Education
Florida Atlantic University 2002 — 2004
MBA, Finance
University of Florida - Warrington College of Business Administration 1999 — 2002
Bachelor's, Finance, Economics, Sociology
EAST COAST MOBILITY, INC. July 2011 - Present
East Coast Mobility July 2011 - Present
American Express January 2011 - March 2011
Pizza Hut February 2009 - January 2011
Education
Florida A&M University 2008 — 2010
Bachelors of Science, Business Administration
Florida Agricultural and Mechanical University 2008 — 2010
Bachelors of Science, Business Administration
Florida A & M University 2006 — 2008
Associate of Arts Degree, General Education
Gail Hand July 2011 - Present
The Power of Laughter 1993 - Present
Laughter Yoga International August 2004 - Present
World Laughter Tour August 2004 - Present
Metropolitan Senior Network 2011 - 2011
National Speakers Assocation 2006 - 2007
American Express 1999 - 2004
Pacific Bell Mobile Services 1996 - 1999
Skills
Team Building, Diversity Training, Public Speaking, Teaching, Conferences, Training, Coaching, Student Leadership, Student Engagement, Speakers, Speakers Bureau, Humorist, Published Author, Entertainment Booking, Funny Speaker, International Speaker, Speaker, Talent Booking, Community Outreach, Event Planning, Fundraising, Stress Management, Organizational..., Social Networking, Workshop Facilitation, Event Management, Leadership, Sales, Public Relations, Marketing, Management, Motivational Speaking, Executive Coaching, Leadership Development, Humor, Entrepreneurship, Small Business, Strategy, Laughter Yoga, New Business Development, Personal Development, Program Management
Education
Fashion Institute of Technology 1982 — 1984
Bachelor of Science (BS), Buying and Merchandising
FIDM 1979 — 1981
AA, Fashion Buying and Merchandising
Coman Hill Elementary 1966 — 1970
General Education, Green Monkey Bar Aparatus
ComForCare December 2010 - Present
American Express 1994 - 1995
Education
Ferrum College
Guilford Technical Community College- North Carolina
Old Dominion University
Sony Pictures Entertainment April 2009 - December 2013
Disney ABC Television Group October 2006 - April 2009
American Express March 2001 - June 2005
Skills
Talent Management, Succession Planning, Organizational..., Organizational..., Employee Engagement, Organizational Design, Culture Change, Performance Management, Human Resources, Executive Coaching, Leadership Development, Career Development, Onboarding, Strategic Planning, Leadership, Personnel Management, Workforce Planning, HR Consulting, Recruiting, Talent Acquisition, HRIS, Interviews, Employee Training, Workshop Facilitation, 360 Feedback, Coaching
Education
Fielding Graduate University 2013 — 2014
Evidence Based Coaching
Teachers College of Columbia University 1999 — 2001
Masters, Organizational Psychology
University of Southern California 1995 — 1999
Bachelor of Arts (BA), Psychology
Morgan Stanley May 2013 - Present
UBS October 2012 - May 2013
UBS April 2010 - October 2012
JP Morgan 2007 - May 2010
JPMorgan Chase April 2001 - December 2006
American Express January 2000 - March 2001
Skills
CFA, Management, Outsourcing, Chartered Financial..., Business Process, Asset Managment, IT Strategy, Financial Modeling, Offshoring, IT Management, Finance, Valuation, Risk Management, Derivatives, Equities, Strategic Financial..., Capital Markets, Financial Analysis, Investments, Business Analysis, Asset Management, Acquisitions, Fixed Income, Portfolio Management, Corporate Finance, Financial Services, Investment Banking, Essbase, Investment Management, Contract Negotiation, Mergers
Education
University of St. Thomas - Opus College of Business 1993 — 1994
MBA, Accounting
Finance University under the Government of the Russian Federation 1987 — 1992
B.S, Finance
Assets & Liabilities, Inc. June 2014 - Present
Scholarship for South Florida, Inc./Miss Broward County 2006 - Present
Assets & Liabilities, Inc., The Bookkeeping Center 2005 - 2015
Assets & Liabilities, Inc., The Bookkeeping Center 2005 - 2015
Leadership Broward Foundation June 2012 - June 2014
Scholarship for South Florida, Inc./Miss Broward County 2006 - 2014
American Express May 2007 - July 2011
Comcast Cable May 2000 - July 2003
TeleTech July 1997 - May 2000
Casiano Communications June 1995 - July 1997
Skills
Strategy, Call Centers, Process Improvement, Cross-functional Team..., Start-ups, Change Management, Training, Strategic Planning, Management, Customer Retention, Call Center, Leadership, Contract Negotiation, Customer Satisfaction, CRM, Team Building, Budgets, Customer Service, Team Leadership, Public Speaking, Event Planning
Education
Florida Atlantic University
JCrew September 2011 - March 2012
Ann Inc. (formerly Ann Taylor) November 2000 - April 2011
Ann Inc, (formerly Ann Taylor) November 2000 - April 2011
GE Capital - Financial Guaranty Insurance Company September 1994 - November 2000
FGIC April 1990 - November 2000
Westinghouse Electric Company November 1985 - February 1990
American Express May 1980 - September 1985
Skills
Blackberry, IPCC Express, Cisco Technologies, Solarwinds, Vendor Management, Cisco Call Manager, VoIP, Troubleshooting, Networking, Telecommunications, Project Management, Unified Communications, Hardware, IP, Leadership, Technical Support, Information Technology, Management, IT Management, Citrix, IT Service Management, Wireless, Active Directory, Team Leadership, ITIL, Customer Service, Team Building, Disaster Recovery, Call Centers, Data Center, Visio, Telephony, Databases, Software Documentation, WAN, Retail, Training, Consulting
Education
Independence University 2013 — 2016
Bachelor of Business Administration (BBA), Information Technology Project Management, 4.0
Fashion Institute of Technology 1978 — 1980
AAS, Fine Arts
Saint Peter's University 1975 — 1978
none, Business Managment
Hoboken High School 1972 — 1975
A.A.S Degree
DIRECTV June 2015 - Present
ActivEngage, Inc. April 2010 - June 2015
ActivEngage, Inc. October 2013 - July 2014
ActivEngage, Inc. April 2010 - October 2013
Haitian-American Organization of Women September 2008 - February 2010
Marriott Hotels 2007 - 2008
Miami-Dade County Clerk's Office 2006 - 2008
Miami-Dade County Public Schools 2001 - 2006
American Express 1998 - 2001
Norwegian Cruise Line June 1994 - 1998
Skills
Customer Retention, Sales, Management, Online Advertising, Team Building, Marketing Strategy, Automotive, Sales Process, New Business Development, Customer Satisfaction, CRM, Salesforce.com, Social Media, Customer Service, Social Media Marketing, Lead Generation, Selling, SEM, Sales Operations, Direct Sales, Public Speaking, Business Development, Digital Marketing, Account Management, Online Marketing, B2B, E-commerce, Sales Presentations, Team Leadership, Microsoft Office, Advertising, Cold Calling, Marketing, Leadership
Education
Florida Memorial University 1998 — 2001
English Literature / Theology
Florida Agricultural and Mechanical University 1990 — 1993
English Education, English Language and Literature, General
Waxman Financial December 2014 - Present
Waxman Insurance December 2014 - Present
Mercantil Commercebank N.A. January 2011 - February 2014
Comerica Bank 2006 - 2008
Regions Morgan Keegan November 2005 - June 2006
Wachovia May 2002 - November 2005
American Express September 2000 - April 2002
Skills
Financial Planning, Investment Management, Retirement Income..., Qualified Retirement..., Inheritance Tax Planning, Social Security, College Education..., Strategic Financial..., Estate Tax Planning, Health Insurance, Term Life Insurance, Disability Insurance, Long Term Care Insurance, Group Insurance, Employee Benefits, Leadership, Financial Services, Retirement Planning, Banking, Commercial Banking
Education
University of Maryland College Park 1996 — 2000
Bachelor of Arts (B.A.)
Florida Atlantic University 2006 — 2008
Financial Planning
American Express August 2015 - Present
Ralph Lauren May 2012 - August 2015
Warnaco April 2011 - April 2012
Heart N Soul Clothing July 2010 - April 2011
Nordstrom 2009 - 2010
The California Market Center 2008 - 2009
Skills
Merchandising, Apparel, Sales, Trend Analysis, Microsoft Excel, Fashion, Retail, Visual Merchandising, Marketing Communications, Facebook, Styling, Social Media
Education
Fashion Institute of Design & Merchandising 2007 — 2009
Bachelor of Science (BS), Business Administration and Management, General
First Dallas Media, Inc. April 2011 - Present
JVOX Productions April 2011 - Present
The Telein Group, Inc. August 2008 - October 2011
Pfizer April 2001 - March 2007
Citi December 1998 - February 2001
PRC, LLC October 1998 - December 1998
AT&T Matrixx February 1995 - August 1998
American Express January 1994 - January 1995
Florida A& M University August 1989 - August 1993
Pfizer August 1992 - February 1993
Skills
Customer Service, Public Speaking, Training Delivery, Communication Training, Media Relations, Workshop Facilitation, Sales, Teamwork, Team Management, Concierge Services, Administrative Functions, Written & Oral..., Superior Computer Skills, Microsoft Office, Professional Audio, Audio Editing, Marketing Communications, Advertising, Editing, Interviews, Training
Education
Florida A&M University 1988 — 1993
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Los Alamitos High School 1984 — 1988
Education Dynamics March 2015 - Present
Education Dynamics January 2014 - March 2015
American Express 2012 - 2013
American Express 2011 - 2012
American Express 2009 - 2011
American Express 2007 - 2009
Skills
Project Management, Business Analytics, Marketing Strategy, Strategic Thinking, Drive Results, Thought Leadership, Innovation, Financial Modeling, PowerPoint, Microsoft Excel, Management, Business Strategy, Analytics, CRM, Financial Analysis, Strategic Planning, Strategy
Education
Fashion Institute of Technology 2013 — 2013
Certificate, Retail Management: Customer Experience & Omni-Channel Retail
Instituto Tecnológico y de Estudios Superiores de Monterrey 2005 — 2005
Certificate, Marketing
Instituto Tecnológico y de Estudios Superiores de Monterrey
Bachelor's degree, Business
New York University
American Express Global Business Travel December 2010 - Present
American Express April 2008 - December 2010
American Express December 1992 - April 2008
Skills
E-learning, Captivate, Customer Service, Instructor-led Training, Instructional Design, Microsoft Office, Writing, Curriculum Design, Blended Learning, E-Learning, Organizational..., Call Centers, Performance Consulting, Change Management, Customer Experience, Employee Engagement, Training Delivery, Business Travel, Team Leadership, Performance Management, Leadership Development, Travel Management, Learning Management, Training, Employee Training, Needs Analysis, Coaching, Performance Improvement, Process Improvement, Workshop Facilitation, Leadership, Team Building, Customer Satisfaction, Relationship Management, Program Management, Business Process..., Cross-functional Team..., Business Analysis
Education
Fashion Institute of Technology
NCR Corporation March 2015 - Present
American Express February 2014 - March 2015
Coast 2 Coast Mixtapes April 2013 - February 2014
Jeffrey Lubin Group February 2013 - September 2013
Burger King Corporation July 2006 - August 2008
Skills
Social Media Marketing, Facebook, Marketing, Social Networking, Social Media, Market Research, Brand Management, Integrated Marketing, Sales, Advertising, Brand Awareness, Music Industry, Entertainment Industry, Microsoft Office, Instagram, Blogging, Press Releases, Entertainment, A&R, Branding & Identity, Product Marketing, Public Speaking, Consulting, Digital Music Marketing, Twitter, Coordinating Events, Consumer Behaviour, Strategic Partnerships
Education
Florida Agricultural and Mechanical University 2007 — 2012
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
MUFG Americas May 2015 - Present
American Express October 2010 - May 2015
American Express June 2010 - October 2010
American Express December 2006 - June 2010
American Express November 1999 - November 2006
American Express June 1998 - October 1999
American Express November 1996 - May 1998
Skills
Process Improvement, Cross-functional Team..., Resource Management, Business Process, Service Delivery, Vendor Management, SDLC, Call Center, Credit Cards, Change Management, Leadership, Re-engineering, Business Analysis, Strategy, Integration, Call Centers, Quality Assurance, Business Process..., Strategic Planning, Relationship Management, Testing, Management, Team Building, Software Project..., Analysis, Building Relationships, Enterprise Software, Project Portfolio..., Software Quality..., Outsourcing, Quality Management
Education
Fisk University 1991 — 1993
Physics
Self-employed March 1990 - Present
Morgan Stanley April 2000 - April 2002
American Express March 1998 - March 2000
Skills
Graphic Design, Landscape Design, Interior Design, painting and drawing, teaching art, Drawing, Painting, Art, Fine Art, Visual Arts, Contemporary Art, Oil Painting, Sculpture, Illustration, Photography
Education
Parsons School of Design 1992 — 1996
Bachelor of Fine Arts (BFA) in Communication Design, Graphic Design
Parsons School of Design 1992 — 1996
BFA in Communication Design (Graphic Design), Graphic Design
Fashion Institute of Technology 1990 — 1992
Continuing Education Classes, Graphic Design, Illustration, Fine Arts
Odessa Fine Arts School, Ukraine 1987 — 1989
Fine Arts: Painting, Drawing, Sculpture, Art History, Composition
Wynright Corporation February 2015 - Present
American Express August 2013 - December 2014
Geographic Solutions, Inc. June 2012 - August 2013
WellCare January 2012 - June 2012
Citizens Property Insurance June 2010 - January 2012
Technisource August 2008 - May 2010
Skills
ITIL, Java, VMware, Perforce, SDLC, Operating Systems, Release Engineering, HIPAA, Visual Studio, XML, Microsoft SQL Server, Integration, Jenkins, Continuous Integration, Software Documentation, Agile Methodologies, Visual Studio 2012..., Change Management, IIS, Scom, Testing, Scrum, .NET, C#, SCOM, System Deployment, Active Directory
Education
University of Phoenix (Online) 2009 — 2011
Masters Program
Computer Tutors 2009 — 2010
Certifications
Florida Agricultural and Mechanical University 2001 — 2007
Bachelors
American Express July 2014 - Present
HEB May 2013 - July 2014
NRC Electronics September 2007 - April 2013
MCOSoft December 2005 - July 2007
American Road Collection - Harley Davidson January 2005 - October 2005
Broward County Office of Information Technology July 2004 - December 2004
Tutor Time August 2003 - December 2003
Florida Atlantic University - Adam's Center For Entreprenuership August 2002 - November 2003
Dino Motors August 2001 - February 2002
Skills
Project Management, Business Analysis, ERP Implementations, Re-engineering..., Business Process..., Mentoring Of Staff, OO Software Development, Database Design, C#, .NET, WPF Development, IT contract negotiation, WMS Implementations, Microsoft Office, Microsoft Dynamics, Integration Development, SQL, Microsoft SQL Server, Visual Studio, Crystal Reports, Windows Mobile, ASP.NET, Java, Android Development, Relational Databases, Relativity, COBOL, Integration, T-SQL, Visual Basic, Enterprise Software, Web Applications, Testing, E-commerce, Web Development, Leadership, Management, Process Improvement, Agile Methodologies, Vendor Management
Education
Florida Atlantic University 2000 — 2004
Bachelor of Business Administration (BBA), Management Information Systems, General
Harvard Business School 2013 — 2014
Harvard Business Review, Manage Mentor Program
Oracle University 2013 — 2013
WebCenter Sites Admin, WebCenter Sites Development, Endeca Administration, Endeca Development, Information Technology
Adobe Training 2013 — 2013
Scene7, Information Technology
PC Professor 2005 — 2007
MCDBA, MCSE, MCSA, MCP, Information Technology - DBA / Systems Engineer
Verizon Wireless February 2003 - Present
American Express 1998 - 2002
American Express January 1995 - January 1998
Carlson Wagonlit Travel/Palm Travel Services January 1987 - January 1995
Skills
Leadership, Coaching, Management, Policy, Employment Law, Performance Appraisal, Leadership Development, Employee Training, Talent Acquisition, Training, Employee Benefits, Succession Planning, Benefits Administration, Employee Relations, Onboarding, Human Resources, Performance Management, Talent Management, College Recruiting, Call Centers, Employee Engagement, PeopleSoft, Applicant Tracking..., HRIS
Education
Fielding Graduate University
MA, Organizational Management
University of Sarasota
BS, Organizational Management
TracFone Wireless June 2014 - September 2014
LexisNexis March 2014 - May 2014
GHW October 2013 - December 2013
HDS June 2013 - September 2013
Self Employed - IT Consultant January 2012 - June 2013
American Express July 2006 - August 2011
American Express March 2003 - July 2006
American Express October 1999 - March 2003
American Express October 1993 - October 1999
Skills
Information Mapping, Technical Writing, Captivate, Instructional Design, Visio, SnagIt, Instructor-led Training, Needs Analysis, Software Documentation, Project Management, Business Analysis, E-Learning, MS Project, Microsoft Office, Dreamweaver, User Acceptance Testing, User Interface Design, End User Training, Performance Engineering, HTML, XML Publisher, Credit Analysis, Credit Risk, Call Center, Process Improvement, Financial Services, Payments, Business Process..., Credit Cards, ASP.NET, SharePoint, SDLC, Training, Lotus Notes, Change Management, Adobe Acrobat, Technical Documentation, Requirements Gathering, Blended Learning, Learning Management..., Analysis, Content Management, Learning Management, Call Centers, Business Requirements, Quality Assurance, Technical Training, Business Process, Knowledge Management, Training Delivery
Education
The Academy 2012 — 2013
Applications Architecture, - SQL, SharePoint, ASP.Net
University of Phoenix 2000 — 2002
Master of Science, Computer Information Systems
Florida Atlantic University 1985 — 1987
Bachelor of Business Administration, Human Resources Management
Synchrony Financial September 2014 - Present
American Express February 2013 - September 2014
American Express February 2012 - February 2013
J.P. Morgan August 2010 - October 2011
J.P. Morgan June 2009 - August 2010
J.P. Morgan June 2008 - August 2008
KPMG LLC June 2007 - August 2007
Ernst & Young LLP January 2007 - March 2007
Skills
Financial Modeling, Financial Analysis, Accounting, Valuation, Analysis, Auditing
Education
Florida A&M University 2003 — 2009
Degree: Masters, Business Administration
Florida Agricultural and Mechanical University 2003 — 2007
Bachelors, Business Administration
UJA-Federation of New York June 1999 - Present
New York University Alumni Association 1999 - Present
JCC in Manhattan January 2006 - July 2013
L'Oréal - Kérastase 2006 - 2006
Aveda, an Estee Lauder Company February 2001 - July 2004
American Express 1999 - 2001
Bloomberg 1997 - 1999
Skills
Event Planning, Fundraising, Public Speaking, Social Media, Non-profits, Public Relations, Event Management, Social Media Marketing, Marketing Communications, Marketing Strategy, Volunteer Management, Community Outreach, Leadership, Nonprofits, Marketing, Email Marketing, SEO, E-commerce, Photography, Online Marketing
Education
New York University 1997 — 1999
BS, Communications
Fashion Institute of Technology 2003 — 2004
Cosmetics and Fragrance Marketing and Managment Masters Program participant
Shawnee Mission East 1991 — 1995
Hebrew Academy 1982 — 1991
American Express June 2010 - Present
Jackson Hewitt June 2009 - June 2010
American Express May 2005 - January 2009
American Express February 2003 - May 2005
American Express December 2001 - February 2003
American Express October 1999 - December 2001
American Express 1998 - 1999
American Express 1996 - 1998
Skills
Customer Acquisition, Analytics, Segmentation, Digital Marketing, User Experience, Loyalty Marketing, Direct Marketing, Mobile Marketing, Telemarketing, Vendor Management, Partnership Marketing, Customer Service, Digital Strategy, Integrated Marketing, Sales, Email Marketing, Product Management, Strategy, Marketing, Cross-functional Team..., Business Development, Interactive Marketing, Customer Experience, Strategic Partnerships, Management, Strategic Planning, Enterprise Software, Multi-channel Marketing, CRM, E-commerce, Competitive Analysis, Leadership, Lead Generation, Mergers & Acquisitions, Product Marketing, Online Marketing, Customer Retention, Database Marketing
Education
Florida Atlantic University
BA, History
Nova Southeastern University
MBA
Queen Sofia Spanish Institute
Capital One May 2015 - Present
AirPlus International July 2014 - May 2015
American Express May 1990 - April 2014
American Express 1998 - 1999
American Express 1994 - 1998
American Express 1993 - 1994
American Express 1990 - 1993
Skills
Strategic Partnerships, Business Development, Salesforce.com, New Business Development, Strategic Planning, Relationship Management, Account Management, Payments, Credit Cards, Selling, Business Process..., Sales Process, Inspiring Leadership, Team Leadership, Program Management, Customer Retention, Sales Management, Management, Sales, Marketing, Strategy, Lead Generation, Competitive Analysis, Cross-functional Team..., B2B, Sales Operations, Direct Sales, Product Management, Customer Acquisition, Analytics, Solution Selling, Executive Management, Sales Presentations, P&L Management, Business Strategy, Start-ups, Financial Services, Vendor Management, Customer Experience, Cold Calling, Business Planning, Leadership, Product Marketing, Pricing, Forecasting, E-commerce
Education
Florida Agricultural and Mechanical University
B.S., Business Administration
American Express December 2013 - August 2015
American Express June 2012 - December 2013
American Express November 2009 - June 2012
American Express July 2011 - December 2011
American Express May 2007 - November 2009
American Express July 2006 - May 2007
BT Financial Group November 2003 - March 2006
Skills
Credit Cards, Customer Experience, Customer Acquisition, Analytics, Relationship Management, Loyalty Marketing, Digital Marketing, Segmentation, Financial Services, Digital Strategy, Direct Marketing, Database Marketing, Marketing Strategy, Payments, Strategic Partnerships, Marketing Communications, Integrated Marketing, CRM, B2B Marketing, Web Analytics, Loyalty Programs, Multi-channel Marketing, Mobile Marketing, Campaign Management, E-commerce
Education
New York University 2014 — 2015
Flinders University 2000 — 2003
American Express July 2013 - Present
Citi November 2012 - June 2013
Stealth Startup January 2012 - November 2012
FolioDynamix August 2010 - January 2012
FolioDynamix August 2008 - July 2010
Network Components LLC July 2004 - August 2008
Network Components LLC February 2003 - June 2004
Shrike Structural's Pvt Ltd, India June 2002 - January 2003
Skills
JMS, Websphere, EJB, DB2, Web Services, JDBC, Java Enterprise Edition, AJAX, JavaScript, Java, Oracle, Databases
Education
Fergusson College 2006 — 2007
University of Pune 1998 — 2002
Bachelor of Engineering, Production
All India Shri Shivaji Memorial Society's College of Engineering Pune, University of Pune
Bachelor, Production
Vidya Bhavan
Kallidus Inc. (d.b.a - Skava) May 2015 - Present
Infosys September 2012 - Present
Oracle America, Inc. February 2010 - October 2012
Sun Microsystems July 2006 - February 2010
American Express 2000 - 2006
Private Practice 1999 - 2000
Detroit Edison Class Action Office - Edwards & Jennings, P.C. 1998 - 1999
Wayne State University - Office of Research and Sponsored Programs September 1997 - June 1998
Skills
Intellectual Property, Software Licensing, IT law, Contract Negotiation, Strategic Partnerships, Competition Law, Negotiation, Executive Management, Compliance, Technology Transactions, SLA, Licensing Agreements, Dispute Resolution, Privacy, Outsourcing, Business Strategy, Public Speaking, Data Privacy, Alliances, Arbitration, Risk Management, Privacy Law, Commercial Litigation, Joint Ventures, Legal Writing, Licensing, Litigation, Business Alliances, Management, Leadership, Legal Advice, Legal Research, Strategic Planning
Education
Wayne State University Law School 1994 — 1997
J.D., Law
Florida Agricultural and Mechanical University 1989 — 1994
B.S., Business Administration
Kaplan University (The Washington Post) 2008 - Present
Kaplan University 2008 - Present
Kaplan Higher Education 2008 - Present
Kaplan 2008 - Present
eNeighborhoods August 2004 - September 2008
RSI August 2003 - July 2004
Citigroup February 2003 - August 2003
American Express August 2001 - February 2003
RTI Biologics, Inc June 2000 - September 2001
onyx insurance group 1996 - 1998
Skills
Microsoft SQL Server, SSIS, Databases, Business Intelligence, T-SQL, Data Warehousing, ETL, SSRS, VB.NET, SQL, SDLC, Database Design, Visio, Business Analysis, DTS
Education
Florida Atlantic University 1998 — 2002
BS, Computer Information Systems
Florida Atlantic University 1996 — 2000
Bachelor of Science (B.S.), Computer Technology/Computer Systems Technology
Shop Totem LLC March 2014 - Present
American Express July 2013 - Present
American Express April 2010 - July 2013
American Express July 2008 - April 2010
China Institute Young Associates 2010 - 2010
Usablenet, Inc. July 2007 - July 2008
OPEN Hospitality March 2006 - June 2007
60 Thompson Hotel December 2003 - March 2006
Radical Media September 2005 - December 2005
Thompson Hotels December 2004 - January 2005
Skills
E-commerce, Email Marketing, Online Marketing, Web Analytics, Marketing, Digital Marketing, Online Advertising, Strategic Partnerships, Web Project Management, User Experience, Interactive Marketing, SEO, Marketing Strategy, Direct Marketing, Project Management, SEM, Agile & Waterfall..., Agile Project Management, Omniture, Ruby on Rails, Event Planning, Web Services, Business Rules, Scrum, Strategy
Education
General Assembly 2013 — 2013
Certificate of Completion
Fashion Institute of Technology 2003 — 2007
Bachelor of Science
Nissan North America November 2009 - Present
Comdata Inc August 2006 - November 2009
Bridgestone / Firestone Inc November 1996 - August 2006
Bridgestone / Firestone Inc November 1996 - July 2006
IVAX/Baker Norton Pharmaceuticals, Inc March 1996 - November 1996
IVAX/Baker Norton Pharmaceuticals, Inc March 1996 - November 1996
American Express July 1995 - March 1996
American Express April 1995 - March 1996
National Council on Compensation Insurance January 1991 - June 1995
National Council on Compensation Insurance January 1991 - April 1995
Skills
Microsoft SQL Server, Data Warehousing, Business Intelligence, Data Mining, Web Intelligence, Data Modeling, Visio, Access, Business Objects, Data Warehouse..., CRM, Business Analysis, Analytics, OLAP, Cognos, Integration, Enterprise Architecture, ERP, SAP BW, Data Analysis, ETL, Disaster Recovery, Requirements Analysis, Database Design, Dashboard, Crystal Reports, Informatica, Business Process, Program Management, SDLC, IT Management, Analysis, Architectures, Business Intelligence..., DB2, Data Integration, Enterprise Software, IT Strategy, Master Data Management, Oracle, Requirements Gathering, SAP, SQL, SSIS, SSRS, SharePoint, Software Project..., Solution Architecture
Education
Florida Atlantic University 1990 — 1994
Bachelor of Arts (B.A.), Communication and Media Studies
Palm Beach Community College 1988 — 1990
Associate of Arts (A.A.), Business Administration and Management, General
Wells Fargo March 2012 - Present
American Express September 2010 - February 2012
American Express January 2009 - November 2010
American Express May 2006 - December 2008
American Express July 2004 - April 2006
Fleet Credit Card Services June 2002 - June 2004
Novantas May 2000 - May 2002
First USA/Bank One June 1997 - April 2000
Skills
P&L Management, Risk Management, Credit Cards, Marketing Strategy, Strategy Development, Business Strategy, Strategy, Segmentation, Strategic Planning, Change Management, CRM, Management Consulting, Financial Services, Management, Direct Marketing, Mergers & Acquisitions, Leadership, Strategic Partnerships, Marketing, Product Management, Payments, Banking, Analytics, Portfolio Management, Account Management, Sales, Customer Experience, Customer Retention, Credit, Relationship Management, Lead Generation, Consulting, Competitive Analysis, Customer Acquisition, Executive Management, Cross-functional Team..., Business Development, Vendor Management
Education
Harvard Business School 1995 — 1997
MBA, General Management
Florida Agricultural and Mechanical University 1982 — 1986
BS, Business
Celgene May 2014 - Present
ICON plc August 2005 - May 2014
American Express 2001 - 2005
Skills
Training, User Acceptance Testing, Test Planning, Visio, Analysis, Testing, Quality Assurance, SDLC, Software Documentation, Sop, Validation, Management, Project Planning, Requirements Analysis, SharePoint, Software Quality..., Test Cases
Education
Florida Agricultural and Mechanical University 1996 — 2000
American Express January 2014 - Present
American Express January 2005 - Present
Skills
New Business Development, Business Relationship..., Product Marketing, Credit Cards, Payment Cards, Contract Negotiation, International..., International Sales, Sales Presentations, Relationship Management, Payments, Latin America, Sales, Market Research, Electronic Payments, Cards, Financial Analysis, Business Strategy, Credit Risk, Debit Cards, Banking, Product Management, Payment Card Processing, Merchant Services, Loans, Account Management, Loyalty Programs, Business Development, Credit, AML, Wealth Management, Mobile Payments, Financial Markets, Customer Acquisition, Retail Banking, Credit Analysis, Strategy, Pricing, Analytics, P&L Management, Sales Management, Risk Management, Customer Retention, Strategic Planning, Business Analysis, Financial Services
Education
Florida Atlantic University 1994 — 1997
BS, Finance
Emory University October 2012 - Present
The Weather Channel November 2010 - October 2012
Technisource March 2009 - November 2010
TechTarget February 2006 - December 2008
GMAC ResCap 1997 - 2004
American Express 1990 - 1997
Skills
Database Design, Databases, SQL, Data Modeling, Data Warehousing, Business Analysis, SDLC, Microsoft SQL Server, Business Intelligence, Visio, Project Management, Agile Methodologies, Requirements Analysis, Process Improvement, SharePoint, ETL, Oracle, Leadership, Integration, Data Analysis, PL/SQL, C#, ITIL Process
Education
Florida Agricultural and Mechanical University
Ranbaxy July 2013 - May 2015
Citibank NA January 2010 - July 2013
Citibank March 2008 - January 2010
American Express December 2006 - February 2008
Cerebrus Consultants 2005 - November 2006
IBM Daksh 2002 - 2005
Skills
Employee Engagement, Performance Management, Talent Management, Succession Planning, Human Resources, Talent Acquisition, Employee Relations, Recruiting, HR Consulting, Vendor Management, HRIS, HR Policies, Performance Appraisal, Strategic HR, Team Management
Education
Symbiosis Institute for Management Studies 2000 — 2002
Fergusson College 1998 — 2000
BA (English), English, Psychology, Economics
Dollar General October 2014 - Present
Dollar General October 2011 - Present
Dollar General June 2010 - October 2011
Direct General Insurance July 2009 - February 2010
American Express November 2006 - July 2009
Skills
Leadership Development, Project Management, Succession Planning, Human Capital Analytics, Performance Management, Workforce Planning, Predictive Analytics, Executive Presentation..., Leadership, Management, Forecasting, Training, Financial Analysis, Team Building, Process Improvement, Customer Service, Analysis
Education
Western International University 2005 — 2008
MBA, Management
Faulkner University 1998 — 2002
B.S., Business Administration
American Express October 2008 - Present
Skills
Credit, Accounting, Personal Income Tax..., Small Business Tax..., MS Office: Word, Excel,..., Focus in Analtical..., Excellent Communication..., Spreadsheets, Excel, PowerPoint, Account Reconciliation, Business Analysis, Finance, Financial Services, Leadership, Management, Microsoft Excel, Process Improvement, Financial Analysis, Team Leadership
Education
Florida Atlantic University 2009 — 2011
Second Baccalaureate, Accounting
Florida Atlantic University 2002 — 2007
Bachelor, Finance and Management
McKenzieHR October 2012 - Present
Legal Shield May 2011 - Present
Masco Contractor Services March 2007 - November 2012
Corporate Care Works January 2001 - March 2007
dthomasrivers Consulting February 2000 - March 2007
American Society for Training and Development 2005 - 2007
Diversified Training Associates February 1995 - January 2000
American Express February 1990 - February 1995
Procter & Gamble July 1986 - December 1989
United States Air Force July 1977 - July 1986
Skills
Leadership &..., Employee Engagement &..., Performance &..., Consensus & Team..., Change Management, Strategic & Tactical..., Business Process..., Recruiting, Staffing..., Talent Coaching &..., Regulatory & Compliance..., HR Policies & Procedures, Instructor, Trainer,..., Recruiting, Organizational..., Team Building, Leadership, Strategic Planning, Public Speaking, Leadership Development, Coaching, Marketing, Employee Relations, Human Resources, Program Management
Education
University of Phoenix 2002 — 2004
Masters, Organizational Management
Florida A&M University 1973 — 1976
BS, Psychology
Philips Consumer Lifestyle August 2009 - Present
American Express November 2004 - January 2009
American Express August 2003 - November 2004
American Express July 1999 - August 2004
American Express Bank March 1997 - July 1999
Van Eck Global August 1996 - March 1997
McGladrey 1994 - 1996
Skills
Business Development, E-commerce, Product Management, Strategy, Email Marketing, Vendor Management, Online Advertising, Product Development, Marketing, Leadership, Management, Sales, Program Management, SEM, Sales Management, Selling, Forecasting, New Business Development
Education
St. John's University, The Peter J. Tobin College of Business 1992 — 1994
MBA, Accounting
Fashion Institute of Technology 1988 — 1991
BS, Marketing, Advertising
American Express August 2008 - Present
IBM Global Services April 2001 - July 2008
Skills
IT Strategy, Business Analysis, Enterprise Architecture, Vendor Management, SOA, ITIL, Disaster Recovery, Requirements Analysis, Solution Architecture, SDLC, PMP, Project Portfolio..., Requirements Gathering, Software Project..., Active Directory
Education
Florida Atlantic University 1992 — 1994
Business
American Express May 2012 - Present
ConsultNet August 2011 - April 2012
TekSystems November 2010 - February 2011
EDS May 2000 - November 2010
Skills
Testing, Test Planning, Requirements Analysis, Quality Center, Test Management, User Acceptance Testing, System Testing, SDLC, ITIL, Quality Assurance, Process Improvement, Business Analysis, Agile Methodologies, Regression Testing, SQL, Integration, Test Automation, Software Project..., IT Service Management, Unix
Education
Ferris State University 1997 — 1999
BS, CIS/Business Management
American Express May 2012 - Present
ConsultNet August 2011 - May 2012
TEKsystems November 2010 - January 2011
Hewlett-Packard August 2007 - May 2008
EDS 2000 - 2007
Education
Ferris State University 1997 — 2000
Business Management/CIS, Computer Information Systems and Business Management
American Express July 2015 - Present
Viacom October 2010 - July 2015
Viacom 2007 - 2010
MTV Networks May 2006 - October 2007
Skills
Digital Media, Entertainment, Marketing, Web Analytics, Content Strategy, Email Marketing, Affiliate Marketing, Digital Strategy, Marketing Communications, Online Advertising, Online Marketing, Brand Management, Social Media Marketing, Social Media, Digital Marketing, Integrated Marketing, Omniture, Strategy, Mobile Marketing, Strategic Partnerships, Advertising, New Media, Content Management
Education
Pace University 2012 — 2012
Advanced Certificate, Innovation in Communication Technology
Pace University 2009 — 2012
Masters, Management Information Systems, General
Fashion Institute of Technology 2002 — 2006
Bachelor of Science, Advertising Marketing & Communications
IBM Global Services Project ManagerIBM2002 - Present
American Express October 1999 - May 2002
Skills
PMP, Project Portfolio..., ITIL, PMO, MS Project, Project Delivery, IT Service Management, IT Strategy, Service Delivery, Vendor Management, Sla, Business Process, Enterprise Architecture, Disaster Recovery, IT Management, Integration, Outsourcing, Program Management, Requirements Analysis, Resource Management, SDLC, IT Operations, Project Management, Leadership, Business Analysis, Process Improvement, Management, Team Leadership, Information Technology, Project Planning, Visio, Software Project...
Education
Finger Lakes Community College 1994 — 1996
AAS, Information Systems
Citi March 2015 - Present
Bank of America April 2012 - February 2015
Bank of America March 2010 - April 2012
SAS March 2009 - February 2010
Citibank November 1994 - February 2009
ATT Universal Card 1994 - 1998
American Express 1987 - 1994
American Express 1987 - 1994
Skills
Business Intelligence, Data Warehousing, Financial Services, Strategy, Analytics, Credit, SAS, Portfolio Management, Process Improvement, Banking, Credit Risk, Program Management, Vendor Management, Sales, Risk Management, Call Centers, Portfolio Performance..., Statistical Modeling, Budgets
Education
Flagler College 1983 — 1987
BA, Business
Coursera
Coursera
Cigna September 2015 - Present
American Express May 2012 - Present
9th/8th/6th PSYOP BN 2000 - 2005
4th Psychological Operations Group 2000 - 2005
US Army 1983 - 2005
JFK Special Forces NCO Academy 1993 - 1995
Skills
Intelligence Analysis, Military, Planning, Strategic Planning, Operational Planning, Special Operations, Organizational..., Military Leadership, Information Operations, Army, Risk Management, Security, Leadership, Defense, Project Planning, Team Building, Communication Skills, Intelligence, Policy, National Security, Government, Military Logistics, Physical Security, Security Operations, Top Secret, Counterterrorism, Military Operations, Crisis Management, Tactics, Force Protection, Vulnerability Assessment, Military Experience, DoD, Emergency Management, Homeland Security, Weapons, Military Training, Risk Assessment, Interagency Coordination, Counterinsurgency, Information Assurance, Government Contracting, Afghanistan, Air Force, HUMINT, Counterintelligence, Navy, Leadership Development, Program Management, Supervisory Skills
Education
Fayetteville State University
American Express May 2014 - Present
Nielsen August 2013 - May 2014
Macy's Merchandising Group May 2009 - January 2013
The Associated Press June 2003 - May 2009
Skills
Travel Arrangements, Management, Social Networking, Mac, Social Media, Fashion, Sourcing, PowerPoint, Recruiting, Microsoft Word, Customer Service, Outlook, Marketing, Microsoft Excel, Social Media Marketing, Sales, Administrative Work, Public Relations, Merchandising, Microsoft Office, Advertising, Budgets, Human Resources, Retail
Education
Fashion Institute of Technology 2008 — 2012
Bachelors, Advertising & Marketing Communications, 3.1
Martin Luther King High School 1995 — 1999
High School Diploma, Cultural Arts
Miami Children's Health System March 2010 - Present
American Express 2001 - 2008
Prudential Financial June 1998 - January 2001
Skills
Onboarding, Employee Relations, Employee Engagement, Succession Planning, Talent Management, Performance Management, Deferred Compensation, Recruiting, Leadership Development, Program Management, Applicant Tracking..., Workforce Planning, Benefits Administration, HRIS, Personnel Management, FMLA, HR Policies, Human Resources, Talent Acquisition
Education
Florida Agricultural and Mechanical University 1995 — 1996
MEd, Adult Education
Florida Agricultural and Mechanical University 1991 — 1995
B.S., Education
American Express November 2014 - Present
City of New York - Mayor's Office of Data Analytics August 2013 - October 2014
Acumen, LLC / The SPHERE Institute October 2010 - August 2013
YottaMark May 2010 - October 2010
Alfa-Bank October 2005 - March 2008
Alfa-Bank September 2005 - September 2006
OAO "KIA-Systems" October 2004 - September 2005
Skills
SQL, SAS, Data Analysis, Statistics, Business Intelligence..., Access, Research, Perl, Regular Expressions, Octave, Matlab, Econometrics, Quantitative Analytics, R, Machine Learning, Data Mining, Databases, Python, Strategy, Analysis, Programming, Quantitative Research, C
Education
Finance University under the Government of the Russian Federation 2005 — 2007
MA, Finance
Lomonosov Moscow State University (MSU) 1999 — 2004
MS, Mathematics
DIRECTV June 2013 - Present
Comcast August 2011 - May 2012
Comcast Corporation October 2009 - August 2011
Comcast August 2007 - October 2009
Comcast Cable August 2005 - August 2007
American Express 1997 - 2003
Skills
Call Center, P&L Accountability, Team Building, Virtual Teams, Cash Management, Staff Management, Project Management, Vendor Management, Mentoring, Customer Retention, Customer Service, Employee Engagement, Business Development, Call Centers, Customer Satisfaction, Performance Management, Program Management
Education
Penn State University 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Florida A&M University 1988 — 1990
Cass Technical High School
Oakland Community College
FedEx Customer Information Services February 2010 - Present
HellaCleva Records March 2004 - Present
InfisWorldMusic January 2000 - Present
American Express November 2006 - March 2009
Skills
Leadership, Process Improvement
Education
Florida Agricultural and Mechanical University
McKesson September 2014 - Present
McKesson September 2012 - September 2014
McKesson November 2010 - August 2012
ValuCorp June 2010 - August 2012
Columbia West Capital (Boutique Investment Bank) January 2010 - June 2010
American Express May 2009 - August 2009
International Automotive Components August 2007 - July 2008
International Automotive Components November 2006 - August 2007
Lear Corporation August 2003 - November 2006
Lear Corporation September 2001 - August 2003
Skills
Cross-functional Team..., Six Sigma, Product Development, Process Improvement, Competitive Analysis, Business Strategy, Project Management, Program Management, Financial Analysis, Strategic Planning, Strategy, Business Development, Financial Modeling, Manufacturing, CRM, Analysis, Forecasting, Management, Project Planning, Competitive Intelligence, Managerial Finance, Management Consulting, Finance, Leadership, Business Analysis
Education
Thunderbird School of Global Management 2008 — 2010
MBA, Finance, Strategy, Entrepernuership
Ferris State University 1999 — 2001
BS, Manufacturing Engineering
RBC Wealth Management December 2014 - Present
Signature Consultants May 2013 - November 2014
Ameriprise Financial Services, Inc. April 2005 - November 2012
American Express 1993 - 2005
Skills
Testing, Architectures, Business Analysis, SharePoint, SDLC, Business Requirements, Mainframe, COBOL, DB2, Requirements Gathering, English, Windows, JavaScript, Java, JCL, Data Analysis, Programming, Microsoft Office, Architecture, Microsoft Excel, Microsoft Word, Outlook, HTML, PowerPoint, Problem Solving, Collaboration, Mainframe Development, SQLQuery, TIBCO Business Studio, Access
Education
University of Phoenix 2005 — 2007
Master's degree, Master of Information Systems/Management
Florida A&M University 1988 — 1993
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems
Multi Service April 2015 - Present
TSYS October 2010 - April 2015
HR Consultant 2008 - 2010
American Express 1998 - 2008
Skills
Onboarding, Employee Engagement, Succession Planning, Talent Management, Performance Management, Workforce Planning, Talent Acquisition, Employee Relations, Deferred Compensation, Organizational..., Human Resources, Organizational Design, Organizational..., Recruiting, HR Consulting, Change Management, Leadership Development, HR Policies, Interviews, Hiring, Employee Training, Team Building, Management, Career Development, Culture Change, Executive Coaching, New Hire Orientations, Benefits Administration, Applicant Tracking..., Leadership, Labor Relations, Employer Branding
Education
National Louis University
Bachelor of Arts (B.A.), Behavioral Sciences
Fielding Graduate Institute
Organizational Development
Tableau Software May 2014 - Present
Expeditors International February 2012 - April 2014
American Express January 2011 - February 2012
Expedia July 2010 - January 2011
IBM India Software Labs July 2006 - July 2010
Skills
DB2 LUW, SQL, Informatica, Unix Shell Scripting, Data Warehousing, OLTP, Databases, Database Administration, Software Development, AIX, Linux, Unix, Windows, DB2, Shell Scripting, ETL, Business Intelligence, SOA, Java, Solaris, Architecture, High Availability, Data Modeling, Performance Tuning, Oracle, Perl, Database Design, Enterprise Architecture, PL/SQL, SQL Tuning, Relational Databases, Solution Architecture, Microsoft SQL Server, Data Integration
Education
Pune Institute of Computer Technology 2002 — 2006
Bachelor of Engineering, Information Technology
Fergusson College 2000 — 2002
HSC, Science
Deutsche Bank July 2014 - Present
Citi February 2013 - May 2014
Goldman Sachs December 2010 - February 2013
Standard Chartered Bank (Acquired American Express Bank Int'l) September 2008 - July 2010
American Express September 2000 - February 2008
Skills
Banking, Investment Banking, Portfolio Management, Capital Markets, Credit, Private Banking, Wealth Management, Due Diligence
Education
Brooks College in Long Beach, CA
Fashion Design
Fashion Institute of Technology
Interior Design
The Art Institute of Fort Lauderdale
Fashion Design
MN Dept of Revenue April 2013 - Present
Allina Health August 2007 - November 2012
Worldwide Outreach For Christ June 2004 - October 2011
Qwest Communications LLC January 2000 - February 2002
American Express 1986 - 1996
Alpha Kappa Alpha Sorority Inc 1980 - 1983
Alpha Kappa Alpha Sorority Inc 1980 - 1983
Skills
Information Security..., CISA, Information Security, CISSP, PCI DSS, Information Technology, Governance, IT Strategy, Business Analysis
Education
Florida A&M University
Bachelor of Science (BS), Computer Science
CPI Card Group February 2013 - Present
JPMorgan Chase November 2004 - May 2012
Oberthur Card Systems 2002 - 2004
American Express February 1992 - February 2002
Skills
Relationship Management, Operations Management, Process Improvement, Lean Manufacturing, Training, Business Planning, Project Management, Customer Service, System Implementation, Inventory Management, Equipment Management, Staff Supervision, Strategic Planning, Business Strategy, Exceptionally Organized, Qualitative Research, Quality Assurance, Interpersonal Leadership, Multitasking Skills, Facility Design &..., Contract Management &..., P&L Management, Problem Solving, Contract Management, Finance, Contract Negotiation, Negotiation, Financial Analysis, Leadership, Vendor Management, Cross-functional Team..., Credit Cards, Team Building
Education
Florida Atlantic University
Bachelor of Business Administration (B.B.A.), Accounting, 3.85
University of South Florida
Modern European History, 3.6
United Healthcare September 2013 - Present
UnitedHealth Group September 2013 - Present
Miami Dade County Public Schools September 2012 - September 2013
American Express October 2008 - April 2012
Skills
Credit, Portfolio Management, Banking, Financial Analysis, Credit Risk, Risk Management, Credit Analysis, Finance, Financial Services, Loans, Credit Cards, Mortgage Lending
Education
Florida Agricultural and Mechanical University 2002 — 2004
None, Healthcare
MIami Carol City Senior High School 1999 — 2002
Diploma