American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
Employee
Years
Job
Industry
Mike Grealy Mike Grealy's American Express Experience October 1975 - April 1980
Job materials logistics at School Board of Broward County
Industry Education Management
Experience
School Board of Broward County July 1981 - Present
American Express October 1975 - April 1980
Skills
Communication, Logistics Management, Driver Training, Organizational...
Education
Florida Atlantic University 1991 — 1993
Bachelor of Arts (B.A.), European History
University of Florida 1972 — 1974
School Board of Broward County July 1981 - Present
American Express October 1975 - April 1980
Skills
Communication, Logistics Management, Driver Training, Organizational...
Education
Florida Atlantic University 1991 — 1993
Bachelor of Arts (B.A.), European History
University of Florida 1972 — 1974
Paul Woodbine Paul Woodbine's American Express Experience 1997 - 2001
Job Area Retail Sales Manager at AT&T
Industry Telecommunications
Experience
AT&T September 2003 - Present
Tusculum College 2005 - 2007
DeWolffe, Boberg and Associates 2002 - 2003
American Express 1997 - 2001
Skills
Telecommunications, Team Building, Team Management, Account Management, Operational Excellence, Call Centers, Leadership, Management, Mobile Devices, Direct Sales, Interviews, Customer Satisfaction, Customer Retention, Wireless, Logistics, Process Improvement, Customer Experience, Sales Operations, Human Resources, Organizational..., Solution Selling, Marketing, Career Development, Sales Process, Strategy, Cellular Communications, Cross-functional Team..., Vendor Management, Cold Calling, Managed Services, Unified Communications, Quotas, Salesforce.com, Strategic Partnerships, Channel Partners, VoIP, Selling, Product Management, B2B, CRM, Product Marketing, Mobile Technology, P&L Management, Go-to-market Strategy, M2M, Competitive Analysis, Sales, Business Development, Sales Presentations, Sales Management
Education
Nova Southeastern University - Huizenga Graduate School of Business and Entrepreneurship 1999 — 2001
Master of Business Administration (MBA), Business Administration and Management, General
Florida Atlantic University
Bachelor of Business Administration (BBA), Management
AT&T September 2003 - Present
Tusculum College 2005 - 2007
DeWolffe, Boberg and Associates 2002 - 2003
American Express 1997 - 2001
Skills
Telecommunications, Team Building, Team Management, Account Management, Operational Excellence, Call Centers, Leadership, Management, Mobile Devices, Direct Sales, Interviews, Customer Satisfaction, Customer Retention, Wireless, Logistics, Process Improvement, Customer Experience, Sales Operations, Human Resources, Organizational..., Solution Selling, Marketing, Career Development, Sales Process, Strategy, Cellular Communications, Cross-functional Team..., Vendor Management, Cold Calling, Managed Services, Unified Communications, Quotas, Salesforce.com, Strategic Partnerships, Channel Partners, VoIP, Selling, Product Management, B2B, CRM, Product Marketing, Mobile Technology, P&L Management, Go-to-market Strategy, M2M, Competitive Analysis, Sales, Business Development, Sales Presentations, Sales Management
Education
Nova Southeastern University - Huizenga Graduate School of Business and Entrepreneurship 1999 — 2001
Master of Business Administration (MBA), Business Administration and Management, General
Florida Atlantic University
Bachelor of Business Administration (BBA), Management
Kenel Sicar Kenel Sicar's American Express Experience April 2007 - July 2009
Job Financial and Accounting Professional available for new opportunities.
Industry Financial Services
Experience
Anthem Education Group August 2012 - August 2014
Kaplan University 2009 - 2012
American Express April 2007 - July 2009
Bank of America August 2003 - June 2005
Skills
Student Financial Aid, CampusVue, Title IV, NSLDS, Student Affairs, Higher Education, Retaining Customers, Campus, Student Recruiting, Higher Education..., Research and Analysis, Customer Satisfaction, Business Process..., Inventory Management, Accounting, Budgeting, Financial Analysis, Problem Solving, Strategic Planning, AutoCAD, AutoCAD Civil 3D, Graphic Design, Photoshop, Web Design, Marketing Strategy, Advertising, Banking, Budgets, Credit, Leadership Development, Microsoft Excel, Training, Financial Reporting, Strategic Financial..., Data Analysis
Education
Nova Southeastern University 2013 — 2016
Master of Business Administration (M.B.A.), Finance, General
Kaplan University-Davenport Campus 2010 — 2012
Bachelor of Science (B.S.), Business Administration, Management and Operations
Florida Atlantic University 2002 — 2006
Bachelor of Arts (BA), Marketing/Marketing Management, General
Anthem Education Group August 2012 - August 2014
Kaplan University 2009 - 2012
American Express April 2007 - July 2009
Bank of America August 2003 - June 2005
Skills
Student Financial Aid, CampusVue, Title IV, NSLDS, Student Affairs, Higher Education, Retaining Customers, Campus, Student Recruiting, Higher Education..., Research and Analysis, Customer Satisfaction, Business Process..., Inventory Management, Accounting, Budgeting, Financial Analysis, Problem Solving, Strategic Planning, AutoCAD, AutoCAD Civil 3D, Graphic Design, Photoshop, Web Design, Marketing Strategy, Advertising, Banking, Budgets, Credit, Leadership Development, Microsoft Excel, Training, Financial Reporting, Strategic Financial..., Data Analysis
Education
Nova Southeastern University 2013 — 2016
Master of Business Administration (M.B.A.), Finance, General
Kaplan University-Davenport Campus 2010 — 2012
Bachelor of Science (B.S.), Business Administration, Management and Operations
Florida Atlantic University 2002 — 2006
Bachelor of Arts (BA), Marketing/Marketing Management, General
Barbara Ruehl Barbara Ruehl's American Express Experience February 1987 - May 1997
Job Teacher at Duval County Schools
Industry Education Management
Experience
Duval County Public Schools July 2014 - Present
Buncombe County Schools July 2004 - July 2014
Palm Beach County School District August 2002 - April 2004
American Express February 1987 - May 1997
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Curriculum Design, Curriculum Development
Education
Mars Hill University 2012 — 2013
Master's Degree, Elementary Education and Teaching, 4.0
Florida Atlantic University 2002 — 2003
Bachelor of Arts (B.A.), Elementary Education and Teaching
Duval County Public Schools July 2014 - Present
Buncombe County Schools July 2004 - July 2014
Palm Beach County School District August 2002 - April 2004
American Express February 1987 - May 1997
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Curriculum Design, Curriculum Development
Education
Mars Hill University 2012 — 2013
Master's Degree, Elementary Education and Teaching, 4.0
Florida Atlantic University 2002 — 2003
Bachelor of Arts (B.A.), Elementary Education and Teaching
Denese Scott Denese Scott's American Express Experience 2000 - December 2003
Job Central Operations at Arise
Industry Consumer Services
Experience
arise August 2011 - Present
Arise Virtual Solutions Inc. August 2011 - Present
T-Mobile October 2003 - March 2011
American Express 2000 - December 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Strategic Planning, Sales, PowerPoint, Sales Management, Public Speaking, Coaching, Customer Satisfaction, Training, Account Management, Inventory Management, Team Leadership
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Criminal Justice/Safety Studies
Palm Beach Community College 1990 — 1993
Associate's Degree, Business Administration and Management, General
Florida Atlantic University
International Business
arise August 2011 - Present
Arise Virtual Solutions Inc. August 2011 - Present
T-Mobile October 2003 - March 2011
American Express 2000 - December 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Strategic Planning, Sales, PowerPoint, Sales Management, Public Speaking, Coaching, Customer Satisfaction, Training, Account Management, Inventory Management, Team Leadership
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Criminal Justice/Safety Studies
Palm Beach Community College 1990 — 1993
Associate's Degree, Business Administration and Management, General
Florida Atlantic University
International Business
Nicole Vernon Nicole Vernon's American Express Experience January 1999 - January 2007
Job Marketing Director at Approved Title Co.
Industry Executive Office
Experience
Approved Title Co. December 2011 - Present
Ben-Ezra & Katz, P.A. April 2009 - July 2011
2008-2009 April 2008 - March 2009
2007-2008 DJM Startime Entertainment April 2007 - March 2008
American Express January 1999 - January 2007
Disalvo's January 1995 - January 1999
Skills
Outlook, Customer Service, Legal Research, Mediation, Employee Relations, Microsoft Word, Microsoft Office, Human Resources, Employee Benefits, Marketing, Management, Training, Account Management, Payroll, Time Management, Public Speaking, Strategic Planning, Social Media, Organizational..., Customer Satisfaction, Budgets
Education
Florida Atlantic University
Public Speaking, Human Resources Management; Theater, English
Hollywood Hills High School
High School Diploma
Approved Title Co. December 2011 - Present
Ben-Ezra & Katz, P.A. April 2009 - July 2011
2008-2009 April 2008 - March 2009
2007-2008 DJM Startime Entertainment April 2007 - March 2008
American Express January 1999 - January 2007
Disalvo's January 1995 - January 1999
Skills
Outlook, Customer Service, Legal Research, Mediation, Employee Relations, Microsoft Word, Microsoft Office, Human Resources, Employee Benefits, Marketing, Management, Training, Account Management, Payroll, Time Management, Public Speaking, Strategic Planning, Social Media, Organizational..., Customer Satisfaction, Budgets
Education
Florida Atlantic University
Public Speaking, Human Resources Management; Theater, English
Hollywood Hills High School
High School Diploma
Joe Mullen Joe Mullen's American Express Experience March 2008 - August 2011
Job Project Manager at The Fresh Market
Industry Information Technology and Services
Experience
The Fresh Market February 2012 - Present
American Express March 2008 - August 2011
Wachovia, A Wells Fargo Company November 2006 - February 2008
Lowe's Home Improvement August 2005 - October 2006
Education
Florida Atlantic University 1977 — 1979
BBA, Management
Cullman College 1973 — 1975
AA, Business Administration
The Fresh Market February 2012 - Present
American Express March 2008 - August 2011
Wachovia, A Wells Fargo Company November 2006 - February 2008
Lowe's Home Improvement August 2005 - October 2006
Education
Florida Atlantic University 1977 — 1979
BBA, Management
Cullman College 1973 — 1975
AA, Business Administration
Fabian Ruiz Fabian Ruiz's American Express Experience June 2007 - May 2014
Job Engineering Technologist at Duke Energy Corporation
Industry Utilities
Experience
Duke Energy Corporation May 2014 - August 2014
American Express June 2007 - May 2014
American Express June 2007 - May 2014
Skills
Testing, Matlab, Microsoft Office, Electronics, Engineering, LabVIEW, Analysis, Microsoft Excel, PSpice, Data Analysis, Electrical Engineering, Process Improvement, Advance Design Systems, CYME
Education
Florida Atlantic University 2012 — 2014
Bachelor of Science (BS), Electrical and Electronics Engineering, GPA 3.629
University of Central Florida 2002 — 2007
Bachelor of Science (BS), Finance, General
Duke Energy Corporation May 2014 - August 2014
American Express June 2007 - May 2014
American Express June 2007 - May 2014
Skills
Testing, Matlab, Microsoft Office, Electronics, Engineering, LabVIEW, Analysis, Microsoft Excel, PSpice, Data Analysis, Electrical Engineering, Process Improvement, Advance Design Systems, CYME
Education
Florida Atlantic University 2012 — 2014
Bachelor of Science (BS), Electrical and Electronics Engineering, GPA 3.629
University of Central Florida 2002 — 2007
Bachelor of Science (BS), Finance, General
Ethel Alvarado Ethel Alvarado's American Express Experience September 1998 - September 2009
Job Clinical Counselor at Care Resource
Industry Mental Health Care
Experience
Care Resource October 2014 - Present
Care Resource September 2013 - October 2014
211 Broward June 2006 - June 2014
Chryslais September 2012 - September 2013
American Express September 1998 - September 2009
Skills
Case Managment, Crisis Intervention, Customer Service, Therapists, Volunteering, Psychotherapy, CBT, Adolescents, Case Management, Child Development, Fundraising, Google Groups, Nonprofits, Program Development, Psychology, Volunteer Management, Social Skills, Conflict Resolution
Education
Florida Atlantic University 2008 — 2012
Master of Social Work (M.S.W.)
Nova Southeastern University 2003 — 2005
B.S., Psychology
Care Resource October 2014 - Present
Care Resource September 2013 - October 2014
211 Broward June 2006 - June 2014
Chryslais September 2012 - September 2013
American Express September 1998 - September 2009
Skills
Case Managment, Crisis Intervention, Customer Service, Therapists, Volunteering, Psychotherapy, CBT, Adolescents, Case Management, Child Development, Fundraising, Google Groups, Nonprofits, Program Development, Psychology, Volunteer Management, Social Skills, Conflict Resolution
Education
Florida Atlantic University 2008 — 2012
Master of Social Work (M.S.W.)
Nova Southeastern University 2003 — 2005
B.S., Psychology
Veronika Quintana's American Express Experience November 2000 - December 2003
Job Accounting Specialist at SPX Corporation
Industry Accounting
Experience
SPX Corporation July 2012 - Present
BAE Systems September 2011 - November 2012
Iverify November 2010 - September 2011
Florida Department of Law Enforcement January 2004 - December 2006
American Express November 2000 - December 2003
Skills
Finance, Accounts Payable, Accounting, Time Management, Security, Spanish, Accounts Receivable, Teamwork, Data Entry, Financial Analysis, PeopleSoft, Microsoft Excel, Analysis, Process Improvement, Budgets, Microsoft Office, Microsoft Word, Outlook, PowerPoint, SAP, Foreign Languages, Private Investigations, Customer Service, Fraud
Education
Florida Atlantic University 2008 — 2011
Master of Accounting, Accounting
Florida Atlantic University 2001 — 2003
Bachelor of Arts, Criminal Justice
SPX Corporation July 2012 - Present
BAE Systems September 2011 - November 2012
Iverify November 2010 - September 2011
Florida Department of Law Enforcement January 2004 - December 2006
American Express November 2000 - December 2003
Skills
Finance, Accounts Payable, Accounting, Time Management, Security, Spanish, Accounts Receivable, Teamwork, Data Entry, Financial Analysis, PeopleSoft, Microsoft Excel, Analysis, Process Improvement, Budgets, Microsoft Office, Microsoft Word, Outlook, PowerPoint, SAP, Foreign Languages, Private Investigations, Customer Service, Fraud
Education
Florida Atlantic University 2008 — 2011
Master of Accounting, Accounting
Florida Atlantic University 2001 — 2003
Bachelor of Arts, Criminal Justice
Jonathan D Pfeiffer Jonathan D Pfeiffer's American Express Experience July 2014 - July 2015
Job Assistant to the Custodian of Records Subpoena Response Unit Global Credit Administration at American Express
Industry Financial Services
Experience
American Express July 2014 - July 2015
American Express February 2014 - July 2014
AmeriFinancial Solutions // Phoenix Physicians June 2011 - July 2013
Debt Liquidation Services December 2007 - December 2008
AT&T // Bellsouth February 2007 - December 2007
Counsel for Debt Solutions (CDS) July 2003 - February 2007
Debt Management Credit Counseling June 2002 - June 2003
West Corporation December 1998 - 2001
Skills
Team Leadership, Persuasion, Negotiation, Training, Sales Process, Customer Service, Microsoft Office, Sales, Credit, Public Speaking, Outlook, Account Management, Management, Human Resources, Operations Management, Employee Training, FDCPA, Project Planning, Strategic Planning, Phone Etiquette, Call Centers, Cold Calling Experience, Collections, Strategic Financial..., Credit Scoring, Money Management, Debt Management, Debt Settlement, Consumer Debt, Bad Debt, Quality Assurance, Customer Retention, Customer Satisfaction, Customer Acquisition, Budget Setting, Time Management, 401k, Credit Cards, Billing Process, Microsoft Excel, Workers Compensation, Insurance, Tax Preparation, Calculations, Expense Allocation, Strategy, Real Estate, Privacy Law, Persuasive Speaker, Conversation
Education
Florida Atlantic University 2013 — 2013
Certificate, Advanced Human Resources Management: Compensation and Benefits
University of Arkansas at Fayetteville 1995 — 2001
Bachelor's Degree;, Communications & Psychology
Florida Atlantic University 2011 — 2011
Certificate, Human Resources Management
Florida Atlantic University 2009 — 2010
Certified Financial Planner Certificate Program
Florida Atlantic University 2010 — 2010
Certificate, Financial & Cost Accounting
National Institute for Financial Education 2002 — 2002
Certification, Finance
Professional Placement Network (PPN)
American Express July 2014 - July 2015
American Express February 2014 - July 2014
AmeriFinancial Solutions // Phoenix Physicians June 2011 - July 2013
Debt Liquidation Services December 2007 - December 2008
AT&T // Bellsouth February 2007 - December 2007
Counsel for Debt Solutions (CDS) July 2003 - February 2007
Debt Management Credit Counseling June 2002 - June 2003
West Corporation December 1998 - 2001
Skills
Team Leadership, Persuasion, Negotiation, Training, Sales Process, Customer Service, Microsoft Office, Sales, Credit, Public Speaking, Outlook, Account Management, Management, Human Resources, Operations Management, Employee Training, FDCPA, Project Planning, Strategic Planning, Phone Etiquette, Call Centers, Cold Calling Experience, Collections, Strategic Financial..., Credit Scoring, Money Management, Debt Management, Debt Settlement, Consumer Debt, Bad Debt, Quality Assurance, Customer Retention, Customer Satisfaction, Customer Acquisition, Budget Setting, Time Management, 401k, Credit Cards, Billing Process, Microsoft Excel, Workers Compensation, Insurance, Tax Preparation, Calculations, Expense Allocation, Strategy, Real Estate, Privacy Law, Persuasive Speaker, Conversation
Education
Florida Atlantic University 2013 — 2013
Certificate, Advanced Human Resources Management: Compensation and Benefits
University of Arkansas at Fayetteville 1995 — 2001
Bachelor's Degree;, Communications & Psychology
Florida Atlantic University 2011 — 2011
Certificate, Human Resources Management
Florida Atlantic University 2009 — 2010
Certified Financial Planner Certificate Program
Florida Atlantic University 2010 — 2010
Certificate, Financial & Cost Accounting
National Institute for Financial Education 2002 — 2002
Certification, Finance
Professional Placement Network (PPN)
Robert Hollander's American Express Experience March 1997 - June 1999
Job Director, Customer Service at Hyundai Capital America
Industry Financial Services
Experience
Hyundai Capital America August 2014 - Present
Hyundai Capital America August 2012 - Present
RealManage August 2008 - May 2012
Capital One Auto Finance January 2007 - April 2008
American Express International November 2003 - December 2006
American Express International June 1999 - November 2003
American Express March 1997 - June 1999
Skills
Customer Relations, Customer Satisfaction, Accounts Receivable, Call Center, Budgeting, Billing, Forecasting, Microsoft Office, Credit, Re-engineering, Property Management, Latin America, Strategic Planning, Invoicing, Problem Solving, P&L, Change Management, Banking, Financial Analysis, Payment Card Processing, Payment Industry, Payment Services, Customer Experience, Customer Service, Network Development, Policy, Procedure Creation, Green Belt, Fraud Detection, Business Relationship..., Vendor Management, OPEX, Budgets, Call Centers, Finance, Team Building, Management
Education
Florida Atlantic University 1988 — 1991
Bachelor of Arts
Hyundai Capital America August 2014 - Present
Hyundai Capital America August 2012 - Present
RealManage August 2008 - May 2012
Capital One Auto Finance January 2007 - April 2008
American Express International November 2003 - December 2006
American Express International June 1999 - November 2003
American Express March 1997 - June 1999
Skills
Customer Relations, Customer Satisfaction, Accounts Receivable, Call Center, Budgeting, Billing, Forecasting, Microsoft Office, Credit, Re-engineering, Property Management, Latin America, Strategic Planning, Invoicing, Problem Solving, P&L, Change Management, Banking, Financial Analysis, Payment Card Processing, Payment Industry, Payment Services, Customer Experience, Customer Service, Network Development, Policy, Procedure Creation, Green Belt, Fraud Detection, Business Relationship..., Vendor Management, OPEX, Budgets, Call Centers, Finance, Team Building, Management
Education
Florida Atlantic University 1988 — 1991
Bachelor of Arts
Kristine Neal, APR, MPA Kristine Neal, APR, MPA's American Express Experience October 2007 - December 2008
Job Public Relations Manager at TransLife Organ and Tissue Donation Services
Industry Public Relations and Communications
Experience
TransLife Organ and Tissue Donation Services July 2013 - Present
TransLife, Organ and Tissue Donation Services May 2010 - July 2013
City of Maitland December 2008 - April 2010
American Express October 2007 - December 2008
City of Tamarac February 2006 - October 2007
The Apple Organization May 2005 - February 2006
Skills
Media Relations, Social Media, Event Management, Press Releases, Public Relations, Newsletters, Corporate Branding, Marketing, Event Planning, Public Speaking, Editing, Program Development, Speech Writing, Community Development, Program Management, Government, Strategic Communications, Community Outreach, Nonprofits, Grant Writing, Volunteer Management, Crisis Communications, Internal Communications, Fundraising, Corporate Communications, Interviews, Marketing Communications, Publicity, Social Networking, Policy, Copy Editing, Leadership, Policy Analysis, Message Development, Politics, Communications Planning, Communication Training, Facebook, Public Policy, Copywriting, Crisis Management, Blogging
Education
Florida Atlantic University 2006 — 2008
Master of Science, Public Administration
University of Florida 2001 — 2005
Bachelor of Science, Public Relations
Lake Mary High School 1997 — 2001
Nova Southeastern University
TransLife Organ and Tissue Donation Services July 2013 - Present
TransLife, Organ and Tissue Donation Services May 2010 - July 2013
City of Maitland December 2008 - April 2010
American Express October 2007 - December 2008
City of Tamarac February 2006 - October 2007
The Apple Organization May 2005 - February 2006
Skills
Media Relations, Social Media, Event Management, Press Releases, Public Relations, Newsletters, Corporate Branding, Marketing, Event Planning, Public Speaking, Editing, Program Development, Speech Writing, Community Development, Program Management, Government, Strategic Communications, Community Outreach, Nonprofits, Grant Writing, Volunteer Management, Crisis Communications, Internal Communications, Fundraising, Corporate Communications, Interviews, Marketing Communications, Publicity, Social Networking, Policy, Copy Editing, Leadership, Policy Analysis, Message Development, Politics, Communications Planning, Communication Training, Facebook, Public Policy, Copywriting, Crisis Management, Blogging
Education
Florida Atlantic University 2006 — 2008
Master of Science, Public Administration
University of Florida 2001 — 2005
Bachelor of Science, Public Relations
Lake Mary High School 1997 — 2001
Nova Southeastern University
Jennifer Farmer Jennifer Farmer's American Express Experience 2011 - 2011
Job Regional Sales Manager at Cardlytics, Inc.
Industry Marketing and Advertising
Experience
Cardlytics, Inc. 2012 - Present
American Express 2011 - 2011
Toshiba Business Solutions 2008 - 2011
Skills
B2B, Integrated Marketing, Cold Calling, Account Management, Salesforce.com, Selling, Sales, Marketing, Social Media Marketing, Sales Presentations, Lead Generation
Education
Florida Atlantic University
Bachelor of Science (B.S.), Elementary Education and Teaching
Cardlytics, Inc. 2012 - Present
American Express 2011 - 2011
Toshiba Business Solutions 2008 - 2011
Skills
B2B, Integrated Marketing, Cold Calling, Account Management, Salesforce.com, Selling, Sales, Marketing, Social Media Marketing, Sales Presentations, Lead Generation
Education
Florida Atlantic University
Bachelor of Science (B.S.), Elementary Education and Teaching
Brisa Romero's American Express Experience November 2013 - Present
Job Platinum Customer Relationship Professional
Industry Consumer Services
Experience
American Express November 2013 - Present
Big Brothers Big Sisters of Palm Beach and Martin Counties January 2013 - November 2013
Big Brothers Big Sisters of Palm Beach and Martin Counties January 2013 - November 2013
Grand Lux Cafe January 2007 - December 2012
Massage Envy 2011 - 2012
JFS Equity Partners Corp 2006 - 2012
Skills
Nonprofits, Community Outreach, Public Speaking, Spanish, Customer Service, Volunteer Recruiting, Executive..., Event Management, Fundraising
Education
Florida Atlantic University 2006 — 2012
Bachelor's degree, English Language and Literature/Letters
American Express November 2013 - Present
Big Brothers Big Sisters of Palm Beach and Martin Counties January 2013 - November 2013
Big Brothers Big Sisters of Palm Beach and Martin Counties January 2013 - November 2013
Grand Lux Cafe January 2007 - December 2012
Massage Envy 2011 - 2012
JFS Equity Partners Corp 2006 - 2012
Skills
Nonprofits, Community Outreach, Public Speaking, Spanish, Customer Service, Volunteer Recruiting, Executive..., Event Management, Fundraising
Education
Florida Atlantic University 2006 — 2012
Bachelor's degree, English Language and Literature/Letters
Joseph Tsatskin Joseph Tsatskin's American Express Experience 2003 - 2012
Job Project Manager at Infocrossing
Industry Financial Services
Experience
Infocrossing 2013 - 2013
OnX Enterprise Solutions 2012 - 2013
American Express 2003 - 2012
American Express 1999 - 2003
American Express 1992 - 1999
Skills
Infrastructure Planning, Vendor Management, Procurement, Data Center Relocation, Cross-functional Team..., Vendor Relations, Project Portfolio..., Process Improvement, Disaster Recovery, Service Management, Change Management, IT Service Management, Infrastructure, Data Center, Software Project..., Outsourcing, Project Management, PMO, Resource Management, Requirements Gathering, Business Process..., Business Analysis, Agile Project Management, SDLC, PMP, IT Strategy, Program Management, Visio, Requirements Analysis, Risk Management, IT Operations, ITIL, Leadership, IT Management, Enterprise Architecture, Business Process, Project Delivery, Integration, MS Project, Governance, SharePoint, Business Intelligence, Service Delivery, Solution Architecture, Business Transformation, CRM, Business Requirements, Data Warehousing, Agile Methodologies, Software Documentation
Education
Florida Atlantic University 1981 — 1985
BS
Northeast High School
Temple University
Infocrossing 2013 - 2013
OnX Enterprise Solutions 2012 - 2013
American Express 2003 - 2012
American Express 1999 - 2003
American Express 1992 - 1999
Skills
Infrastructure Planning, Vendor Management, Procurement, Data Center Relocation, Cross-functional Team..., Vendor Relations, Project Portfolio..., Process Improvement, Disaster Recovery, Service Management, Change Management, IT Service Management, Infrastructure, Data Center, Software Project..., Outsourcing, Project Management, PMO, Resource Management, Requirements Gathering, Business Process..., Business Analysis, Agile Project Management, SDLC, PMP, IT Strategy, Program Management, Visio, Requirements Analysis, Risk Management, IT Operations, ITIL, Leadership, IT Management, Enterprise Architecture, Business Process, Project Delivery, Integration, MS Project, Governance, SharePoint, Business Intelligence, Service Delivery, Solution Architecture, Business Transformation, CRM, Business Requirements, Data Warehousing, Agile Methodologies, Software Documentation
Education
Florida Atlantic University 1981 — 1985
BS
Northeast High School
Temple University
W.L. Pulsipher, CSA W.L. Pulsipher, CSA's American Express Experience 1969 - 1977
Job American Reverse Mortgage Consulting® (ARM)
Industry Financial Services
Experience
American Reverse Mortgage Consulting® (ARM) January 2011 - Present
Marion County Florida Democratic Party January 2012 - Present
American Reverse Mortgage® (ARM) December 2000 - December 2010
Homeownner's Plus Financial Services 1993 - 1996
Wayne Owens for U.S. Senate 1992 - 1992
HCS Corporation 1981 - 1991
Globe Life And Accident Insurance Company 1978 - 1981
Xerox Corporation 1977 - 1977
American Express 1969 - 1977
Miami Dade County Public Schools 1967 - 1969
Skills
Certified Senior..., Reverse Mortgage Expert, FAA Commercial, Entrepreneur, Job Creator, Entrepreneurship, Mortgage Lending, Income Statement, Commercial Real Estate, Business Planning, Operations Management, Sales Management, Real Estate, Mortgage Banking, Reverse Mortgages, Asset, Capital, Loans, FHA, Managerial Finance, Investment Advisory..., New Business Development, Team Building, Negotiation, Strategic Planning, Budgets, Customer Service, Refinance, Investment Properties, Loan Origination, Small Business, Strategic Financial..., Investments, Executive Management, Credit, Change Management, Fundraising, Leadership, Finance, Business Development, Recruiting, Insurance, Management, Marketing, Mergers & Acquisitions, Selling, Residential Mortgages, Venture Capital, Start-ups, Funding
Education
Florida Atlantic University 1965 — 1967
BS, Business
Miami Dade College 1961 — 1965
AA, Business
Southwest Miami High School 1956 — 1961
High School Diploma, College Preparation
Olympia Heights Elementary School 1952 — 1955
Elementary School Diploma, High School Preparation
American Reverse Mortgage Consulting® (ARM) January 2011 - Present
Marion County Florida Democratic Party January 2012 - Present
American Reverse Mortgage® (ARM) December 2000 - December 2010
Homeownner's Plus Financial Services 1993 - 1996
Wayne Owens for U.S. Senate 1992 - 1992
HCS Corporation 1981 - 1991
Globe Life And Accident Insurance Company 1978 - 1981
Xerox Corporation 1977 - 1977
American Express 1969 - 1977
Miami Dade County Public Schools 1967 - 1969
Skills
Certified Senior..., Reverse Mortgage Expert, FAA Commercial, Entrepreneur, Job Creator, Entrepreneurship, Mortgage Lending, Income Statement, Commercial Real Estate, Business Planning, Operations Management, Sales Management, Real Estate, Mortgage Banking, Reverse Mortgages, Asset, Capital, Loans, FHA, Managerial Finance, Investment Advisory..., New Business Development, Team Building, Negotiation, Strategic Planning, Budgets, Customer Service, Refinance, Investment Properties, Loan Origination, Small Business, Strategic Financial..., Investments, Executive Management, Credit, Change Management, Fundraising, Leadership, Finance, Business Development, Recruiting, Insurance, Management, Marketing, Mergers & Acquisitions, Selling, Residential Mortgages, Venture Capital, Start-ups, Funding
Education
Florida Atlantic University 1965 — 1967
BS, Business
Miami Dade College 1961 — 1965
AA, Business
Southwest Miami High School 1956 — 1961
High School Diploma, College Preparation
Olympia Heights Elementary School 1952 — 1955
Elementary School Diploma, High School Preparation
Mike Di Fulvio Mike Di Fulvio's American Express Experience April 2011 - November 2011
Job World Class Configuration Manager
Industry Information Technology and Services
Experience
Siemens July 2015 - Present
AAM August 2013 - June 2015
Bick Health July 2012 - August 2013
Federal Home Loan Bank (FHLBI) May 2012 - July 2012
Blue Mountain Labs December 2011 - April 2012
American Express April 2011 - November 2011
General Dynamics C4 Systems March 2010 - April 2011
Florida Financial Mediation Inc. March 2009 - January 2010
PriceWaterhouseCoopers Inc. May 2008 - January 2009
ServiceLink May 2007 - January 2008
Skills
Configuration Management, ClearCase, ClearQuest, RTC, RQM, ChangeMan-DS, TFS-2005-2010, SharePoint 2010, TFS-2012, Visual Studio 2012, SharePoint, Visual Studio, Unix, SOA, Testing, Java Enterprise Edition, Software Configuration..., Agile Methodologies, Software Development, SDLC, Websphere, TFS, .NET, Software Documentation, Oracle, ITIL, Integration, Linux, Continuous Integration, Java, CMMI, Perl, Quality Assurance, Security, Requirements Analysis, Release Management, Tomcat v5 & v7, Rational Team Concert..., RTC/RQM/DOORS, Joomla, CaliberRM, WebSphere Application..., Windows Services, Unix Shell Scripting, Unix Services, Software Project..., CruiseControl, Method Park STAGES, LDAP, TFS MIGRATION
Education
Florida Atlantic University 1973 — 1978
Siemens July 2015 - Present
AAM August 2013 - June 2015
Bick Health July 2012 - August 2013
Federal Home Loan Bank (FHLBI) May 2012 - July 2012
Blue Mountain Labs December 2011 - April 2012
American Express April 2011 - November 2011
General Dynamics C4 Systems March 2010 - April 2011
Florida Financial Mediation Inc. March 2009 - January 2010
PriceWaterhouseCoopers Inc. May 2008 - January 2009
ServiceLink May 2007 - January 2008
Skills
Configuration Management, ClearCase, ClearQuest, RTC, RQM, ChangeMan-DS, TFS-2005-2010, SharePoint 2010, TFS-2012, Visual Studio 2012, SharePoint, Visual Studio, Unix, SOA, Testing, Java Enterprise Edition, Software Configuration..., Agile Methodologies, Software Development, SDLC, Websphere, TFS, .NET, Software Documentation, Oracle, ITIL, Integration, Linux, Continuous Integration, Java, CMMI, Perl, Quality Assurance, Security, Requirements Analysis, Release Management, Tomcat v5 & v7, Rational Team Concert..., RTC/RQM/DOORS, Joomla, CaliberRM, WebSphere Application..., Windows Services, Unix Shell Scripting, Unix Services, Software Project..., CruiseControl, Method Park STAGES, LDAP, TFS MIGRATION
Education
Florida Atlantic University 1973 — 1978
Wendy Prewitt Wendy Prewitt's American Express Experience January 2003 - December 2010
Job Vice President Global Business Development at BCD Travel
Industry Financial Services
Experience
BCD Travel May 2015 - Present
TCG Consulting January 2011 - May 2015
American Express January 2003 - December 2010
Rosenbluth International June 1993 - December 2002
Skills
Commitments, Strategic Planning, Competitive Analysis, Program Management, Account Management, B2B, Leadership, Executive Management, Negotiation, New Business Development, Business Planning, Contract Negotiation, Sales Management, Management Consulting, Business Development, Marketing, Strategy
Education
University of Florida - Warrington College of Business Administration 2005 — 2008
MBA, Business
Florida Atlantic University 1984 — 1987
B.B.A., Business, Finance, Marketing
Spruce Creek
BCD Travel May 2015 - Present
TCG Consulting January 2011 - May 2015
American Express January 2003 - December 2010
Rosenbluth International June 1993 - December 2002
Skills
Commitments, Strategic Planning, Competitive Analysis, Program Management, Account Management, B2B, Leadership, Executive Management, Negotiation, New Business Development, Business Planning, Contract Negotiation, Sales Management, Management Consulting, Business Development, Marketing, Strategy
Education
University of Florida - Warrington College of Business Administration 2005 — 2008
MBA, Business
Florida Atlantic University 1984 — 1987
B.B.A., Business, Finance, Marketing
Spruce Creek
Samantha McCoy Samantha McCoy's American Express Experience February 2001 - January 2007
Job Customer Service Coordinator at The Pride Center
Industry Nonprofit Organization Management
Experience
The Pride Center September 2012 - Present
Cell Science Systems January 2007 - August 2011
American Express February 2001 - January 2007
Skills
Customer Service, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Budgets, Strategic Planning, Training, Event Planning, Team Building, Marketing, Social Media, Event Management, Accounts Receivable
Education
Florida Atlantic University
The Pride Center September 2012 - Present
Cell Science Systems January 2007 - August 2011
American Express February 2001 - January 2007
Skills
Customer Service, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Budgets, Strategic Planning, Training, Event Planning, Team Building, Marketing, Social Media, Event Management, Accounts Receivable
Education
Florida Atlantic University
David Boggess's American Express Experience March 2014 - Present
Job Manager, Information Security
Industry Financial Services
Experience
American Express March 2014 - Present
American Express August 2011 - March 2014
American Express October 2009 - August 2011
American Express September 2007 - October 2009
Incentive Logic 2006 - 2006
International Cruise & Excursions, Inc. 2005 - 2006
Continental Promotion Group 2004 - 2005
Delta Air Lines 1997 - 2004
American Airlines 1993 - 1997
Skills
Product Management, Global Strategy, Product Development, ewallets, ecommerce, Payment Service..., Payment Gateways, Credit Cards, Airlines, Payment Networks, E-commerce, Payments, Mobile Payments, Vendor Management, Analytics, Business Development, Payment Systems, Analysis, Program Management, Electronic Payments, Segmentation, CRM, Strategic Partnerships, Marketing, Pricing, Strategy, Management, B2B
Education
Thunderbird School of Global Management
Master of Business Administration (M.B.A.), International Finance
Florida Atlantic University
Bachelor's Degree, International Business
American Express March 2014 - Present
American Express August 2011 - March 2014
American Express October 2009 - August 2011
American Express September 2007 - October 2009
Incentive Logic 2006 - 2006
International Cruise & Excursions, Inc. 2005 - 2006
Continental Promotion Group 2004 - 2005
Delta Air Lines 1997 - 2004
American Airlines 1993 - 1997
Skills
Product Management, Global Strategy, Product Development, ewallets, ecommerce, Payment Service..., Payment Gateways, Credit Cards, Airlines, Payment Networks, E-commerce, Payments, Mobile Payments, Vendor Management, Analytics, Business Development, Payment Systems, Analysis, Program Management, Electronic Payments, Segmentation, CRM, Strategic Partnerships, Marketing, Pricing, Strategy, Management, B2B
Education
Thunderbird School of Global Management
Master of Business Administration (M.B.A.), International Finance
Florida Atlantic University
Bachelor's Degree, International Business
Sharon Nealy Sharon Nealy's American Express Experience January 1982 - January 1997
Job Leveled Literacy Intervention Instructor at Martin County Public Schools
Industry Education Management
Experience
Martin County Public Schools March 2012 - Present
All About Achieving Learning Centers, Inc. June 2010 - August 2012
Martin County Public Schools - Palm City Elementary August 2003 - June 2010
St. Andrew Catholic School August 1997 - June 2003
American Express January 1982 - January 1997
Skills
Proficient use of..., Use of shared file..., Basic web design, Recruiting, Classroom, Training, PowerPoint, Coaching, Marketing, Curriculum Design, Teacher Training, Project Planning, Management, Budgets, Leadership
Education
Nova Southeastern
M.S, Elementary Education
Florida Atlantic University
B.S, Business Administration; Finance
Certifications & Endorsements
Martin County Public Schools March 2012 - Present
All About Achieving Learning Centers, Inc. June 2010 - August 2012
Martin County Public Schools - Palm City Elementary August 2003 - June 2010
St. Andrew Catholic School August 1997 - June 2003
American Express January 1982 - January 1997
Skills
Proficient use of..., Use of shared file..., Basic web design, Recruiting, Classroom, Training, PowerPoint, Coaching, Marketing, Curriculum Design, Teacher Training, Project Planning, Management, Budgets, Leadership
Education
Nova Southeastern
M.S, Elementary Education
Florida Atlantic University
B.S, Business Administration; Finance
Certifications & Endorsements
Paula Fisher's American Express Experience June 2004 - April 2005
Job Cost Accounting Manager at Stryker Sustainability Solutions
Industry Medical Devices
Experience
Stryker Sustainability Solutions July 2014 - Present
Masonite June 2012 - June 2014
Citrix Systems March 2011 - June 2012
RIIMIC dba Sunair Electronics August 2010 - March 2011
Vantage Mobility International LLC November 2005 - July 2010
Arizona State University Foundation May 2005 - November 2005
American Express June 2004 - April 2005
Rockford Corporation August 1999 - June 2004
Honeywell May 1995 - August 1999
American Express November 1994 - May 1995
Skills
Controllership Functions, SOX 404, Outsourcing Management, Financial Reporting, Cost Accounting, Forecasting, Financial Accounting, Accounting, Accounts Payable, Accounts Receivable, Cost Management, Working Capital..., Financial Analysis, ERP Implementations, Budget Process, APICS Member, Lean Manufacturing, Green Belt, Manufacturing..., Automotive, Aerospace, Mergers & Acquisitions, Supply Chain Management, Continuous Improvement, Budgets, Manufacturing, Process Improvement, Internal Controls, Auditing, Finance, Six Sigma, Consolidation, Account Reconciliation, Management, Sarbanes-Oxley Act, Payroll, Managerial Finance, Leadership, Hyperion Enterprise, General Ledger, SAP, Cash Management, Sarbanes-Oxley, Strategy, Financial Audits, GAAP, Cash Flow, Acquisition Integration
Education
Florida Atlantic University
Master's Degree, Business, 3.9
Minnesota State University, Mankato
Bachelor's Degree, Accounting / Finance, 3.9
Stryker Sustainability Solutions July 2014 - Present
Masonite June 2012 - June 2014
Citrix Systems March 2011 - June 2012
RIIMIC dba Sunair Electronics August 2010 - March 2011
Vantage Mobility International LLC November 2005 - July 2010
Arizona State University Foundation May 2005 - November 2005
American Express June 2004 - April 2005
Rockford Corporation August 1999 - June 2004
Honeywell May 1995 - August 1999
American Express November 1994 - May 1995
Skills
Controllership Functions, SOX 404, Outsourcing Management, Financial Reporting, Cost Accounting, Forecasting, Financial Accounting, Accounting, Accounts Payable, Accounts Receivable, Cost Management, Working Capital..., Financial Analysis, ERP Implementations, Budget Process, APICS Member, Lean Manufacturing, Green Belt, Manufacturing..., Automotive, Aerospace, Mergers & Acquisitions, Supply Chain Management, Continuous Improvement, Budgets, Manufacturing, Process Improvement, Internal Controls, Auditing, Finance, Six Sigma, Consolidation, Account Reconciliation, Management, Sarbanes-Oxley Act, Payroll, Managerial Finance, Leadership, Hyperion Enterprise, General Ledger, SAP, Cash Management, Sarbanes-Oxley, Strategy, Financial Audits, GAAP, Cash Flow, Acquisition Integration
Education
Florida Atlantic University
Master's Degree, Business, 3.9
Minnesota State University, Mankato
Bachelor's Degree, Accounting / Finance, 3.9
Gary Susswein Gary Susswein's American Express Experience May 1998 - January 2009
Job Customer Interface Specialist at Ultmate Software
Industry Human Resources
Experience
Ultmate Software December 2012 - Present
Capital One August 2012 - November 2012
Office Depot March 2012 - June 2012
Software Speciaiists (Agency) - Blue Cross & BlueShield of South Carolina February 2011 - May 2011
Signature Consultants(Agency) - Bank of America August 2010 - January 2011
Wachovia( A Wells Fargo Company) December 2009 - August 2010
Gulfstream Racetrack August 2008 - May 2010
American Express May 1998 - January 2009
IBM July 1982 - May 1992
Skills
Base SAS 9.0 Certified, SAS programming, Teradata, SAS, SQL, Fileaid, TSO, JCL, MVS, NDM, DB2, COBOL, SDLC, Visio, Business Analysis, Testing, Data Analysis, Data Warehousing, Mainframe, Business Intelligence
Education
Florida Atlantic University 1984 — 1988
BA Business Administratiion, ComputerScience and Corp Mgmt
Lincoln Technical Institute 1977 — 1979
AA in Specialized Electronic Technology, Computer Logic and Electronic Theory
Ultmate Software December 2012 - Present
Capital One August 2012 - November 2012
Office Depot March 2012 - June 2012
Software Speciaiists (Agency) - Blue Cross & BlueShield of South Carolina February 2011 - May 2011
Signature Consultants(Agency) - Bank of America August 2010 - January 2011
Wachovia( A Wells Fargo Company) December 2009 - August 2010
Gulfstream Racetrack August 2008 - May 2010
American Express May 1998 - January 2009
IBM July 1982 - May 1992
Skills
Base SAS 9.0 Certified, SAS programming, Teradata, SAS, SQL, Fileaid, TSO, JCL, MVS, NDM, DB2, COBOL, SDLC, Visio, Business Analysis, Testing, Data Analysis, Data Warehousing, Mainframe, Business Intelligence
Education
Florida Atlantic University 1984 — 1988
BA Business Administratiion, ComputerScience and Corp Mgmt
Lincoln Technical Institute 1977 — 1979
AA in Specialized Electronic Technology, Computer Logic and Electronic Theory
Adriana Morales Adriana Morales's American Express Experience June 2007 - December 2012
Job Business and Marketing Consultant
Industry Financial Services
Experience
International Payments Consulting January 2013 - Present
Renascentia June 2013 - Present
Sawgrass Air Conditioning and Electric Corp January 2013 - Present
American Express June 2007 - December 2012
Citi Group August 2004 - May 2007
American Express February 2002 - August 2004
Skills
Cross-functional Team..., CRM, Banking, Customer Acquisition, Credit Cards, Marketing Strategy, Financial Services, Payments, Business Development, Direct Marketing, Process Improvement, Leadership, Strategic Planning, Relationship Management, Segmentation, Re-engineering, Product Management, Social Media Marketing, Analytics, Brand Management, Small Business, Consulting, Digital Strategy, International Sales, Key Performance..., Negotiation, Networking, Promotions, QuickBooks, Strategic Partnerships, Customer Retention, Strategy, Marketing, Customer Experience, New Business Development, Loyalty Programs, Sales, Loyalty Marketing, Cards
Education
Florida Atlantic University
MBA, International Marketing
International Payments Consulting January 2013 - Present
Renascentia June 2013 - Present
Sawgrass Air Conditioning and Electric Corp January 2013 - Present
American Express June 2007 - December 2012
Citi Group August 2004 - May 2007
American Express February 2002 - August 2004
Skills
Cross-functional Team..., CRM, Banking, Customer Acquisition, Credit Cards, Marketing Strategy, Financial Services, Payments, Business Development, Direct Marketing, Process Improvement, Leadership, Strategic Planning, Relationship Management, Segmentation, Re-engineering, Product Management, Social Media Marketing, Analytics, Brand Management, Small Business, Consulting, Digital Strategy, International Sales, Key Performance..., Negotiation, Networking, Promotions, QuickBooks, Strategic Partnerships, Customer Retention, Strategy, Marketing, Customer Experience, New Business Development, Loyalty Programs, Sales, Loyalty Marketing, Cards
Education
Florida Atlantic University
MBA, International Marketing
George Romagosa George Romagosa's American Express Experience September 2012 - August 2014
Job Learning Solutions Architect at Sears Holdings Corporation
Industry E-Learning
Experience
Sears Holdings Corporation May 2015 - Present
Association for Talent Development (ATD) - South Florida Chapter January 2015 - Present
Tyco Retail Solutions August 2014 - May 2015
American Express September 2012 - August 2014
IC Learning Consultants, Inc. April 2012 - September 2012
First Data Corporation November 2009 - April 2012
First Data Corporation October 2008 - November 2009
Florida Atlantic University June 2007 - December 2008
Caisa Corp November 1985 - November 2007
Citibank 1981 - 2007
Skills
Instructional Design, E-Learning, Instructional Technology, Corporate Training, Blended Learning, Learning Management, Needs Analysis, Captivate, Instructor-led Training, Leadership Development, Adult Education, Staff Development, Business Simulation, Learning Management..., Coaching, Call Center Training, Systems Development, Project Management, Enterprise Software..., Training Delivery, Training, Organizational..., Change Management, Program Management, Software Documentation, Leadership, Curriculum Design, Strategy, Distance Learning, Performance Consulting, Performance Improvement, Employee Training, ADDIE, Workshop Facilitation
Education
Florida Atlantic University 2006 — 2007
M. Education, Instructional Technology
University of Florida 1977 — 1981
BSIE, Industrial Engineering
Cardinal Newman High School 1974 — 1977
Sears Holdings Corporation May 2015 - Present
Association for Talent Development (ATD) - South Florida Chapter January 2015 - Present
Tyco Retail Solutions August 2014 - May 2015
American Express September 2012 - August 2014
IC Learning Consultants, Inc. April 2012 - September 2012
First Data Corporation November 2009 - April 2012
First Data Corporation October 2008 - November 2009
Florida Atlantic University June 2007 - December 2008
Caisa Corp November 1985 - November 2007
Citibank 1981 - 2007
Skills
Instructional Design, E-Learning, Instructional Technology, Corporate Training, Blended Learning, Learning Management, Needs Analysis, Captivate, Instructor-led Training, Leadership Development, Adult Education, Staff Development, Business Simulation, Learning Management..., Coaching, Call Center Training, Systems Development, Project Management, Enterprise Software..., Training Delivery, Training, Organizational..., Change Management, Program Management, Software Documentation, Leadership, Curriculum Design, Strategy, Distance Learning, Performance Consulting, Performance Improvement, Employee Training, ADDIE, Workshop Facilitation
Education
Florida Atlantic University 2006 — 2007
M. Education, Instructional Technology
University of Florida 1977 — 1981
BSIE, Industrial Engineering
Cardinal Newman High School 1974 — 1977
Rusty Bradshaw Rusty Bradshaw's American Express Experience 1987 - 1989
Job Independant Affiliate at Avoya Travel/American Express
Industry Design
Experience
Avoya Travel/American Express November 2008 - Present
Bradshaw Design Group August 1999 - Present
Vacation Break USA 1994 - 1998
The Boca Raton Resort and Club 1990 - 1994
American Express 1987 - 1989
Education
Florida Atlantic University
Hospitality Management
Rhodec International
Interior Design
Stetson University
Business
Trinity College
Business
Avoya Travel/American Express November 2008 - Present
Bradshaw Design Group August 1999 - Present
Vacation Break USA 1994 - 1998
The Boca Raton Resort and Club 1990 - 1994
American Express 1987 - 1989
Education
Florida Atlantic University
Hospitality Management
Rhodec International
Interior Design
Stetson University
Business
Trinity College
Business
Jackie Zannino Jackie Zannino's American Express Experience May 1994 - July 1997
Job Owner, LabelCreations.com
Industry Graphic Design
Experience
LabelCreations.com February 1997 - Present
American Express May 1994 - July 1997
Education
Florida Atlantic University 1990 — 1992
LabelCreations.com February 1997 - Present
American Express May 1994 - July 1997
Education
Florida Atlantic University 1990 — 1992
Carla Marsten Carla Marsten's American Express Experience June 2012 - July 2012
Job Junior Staff Accountant at Ullman Group CPAs
Industry Accounting
Experience
Ullman Group CPAs October 2014 - Present
Pan Capital, LLC May 2014 - October 2014
America Reads October 2013 - April 2014
Callaghan and Margolis C.P.A February 2014 - 2014
American Express June 2012 - July 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Windows, Team Leadership, Public Speaking, HTML, Time Management, Social Media, Project Management, Data Analysis, Accounting, Outlook, Access, Customer Service, English, Research, Marketing, Negotiation, Chemistry
Education
Florida Atlantic University 2015 — 2017
Bachelor’s Degree, Accounting, Junior
Broward Community College 2011 — 2015
Associate's Degree, Accounting, 3.57 GPA (as of July 2014)
Nova Southeastern University 2013 — 2014
Accounting
Ullman Group CPAs October 2014 - Present
Pan Capital, LLC May 2014 - October 2014
America Reads October 2013 - April 2014
Callaghan and Margolis C.P.A February 2014 - 2014
American Express June 2012 - July 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Windows, Team Leadership, Public Speaking, HTML, Time Management, Social Media, Project Management, Data Analysis, Accounting, Outlook, Access, Customer Service, English, Research, Marketing, Negotiation, Chemistry
Education
Florida Atlantic University 2015 — 2017
Bachelor’s Degree, Accounting, Junior
Broward Community College 2011 — 2015
Associate's Degree, Accounting, 3.57 GPA (as of July 2014)
Nova Southeastern University 2013 — 2014
Accounting
Julie Pierre's American Express Experience September 2012 - Present
Job Customer Service Specialist at American Express
Industry Telecommunications
Experience
American Express September 2012 - Present
T-Mobile January 2011 - June 2012
Skills
Process Improvement, Account Management, Team Leadership, Sales, Customer Service, Call Centers, Call Center, Management, Customer Retention, Customer Satisfaction, Salesforce.com, Customer Experience
Education
Florida Atlantic University 2007 — 2012
Bachelor of Arts (B.A.), Anthropology
American Express September 2012 - Present
T-Mobile January 2011 - June 2012
Skills
Process Improvement, Account Management, Team Leadership, Sales, Customer Service, Call Centers, Call Center, Management, Customer Retention, Customer Satisfaction, Salesforce.com, Customer Experience
Education
Florida Atlantic University 2007 — 2012
Bachelor of Arts (B.A.), Anthropology
Nadir Kiem Nadir Kiem's American Express Experience November 2009 - June 2010
Job VP Customer Service at RushCard UniRush,LLC
Industry Financial Services
Experience
UniRush,LLC October 2014 - Present
Cable & Wireless Communications March 2014 - October 2014
American Express - Serve June 2010 - December 2013
American Express November 2009 - June 2010
American Express November 2002 - October 2009
Travelco Corporate Travel September 2000 - November 2002
Air Jamaica Limited September 1998 - September 2000
Family Treat Enterprises Limited July 1994 - September 1998
Skills
Call Center, Process Improvement, Customer Experience, Credit Cards, Operations Management, Vendor Management, Customer Satisfaction, Customer Service, Relationship Management, Change Management, Business Analysis, Leadership, Call Centers, Team Building, Management, Coaching, Project Management, Risk Management, Customer Retention, Strategy, Performance Management, Banking, Recruiting, Analytics, Six Sigma, Payments, Training, CRM, Program Management, Service Delivery, New Business Development, Business Process..., Cross-functional Team..., Start-ups, Project Planning, Outsourcing, Team Leadership, Financial Services, Product Management, Team Management, Project Portfolio..., Business Development, Enterprise Software, Strategic Partnerships, Business Process, SDLC, Analysis, Forecasting, Business Intelligence, Executive Management
Education
Nova Southeastern University 2009 — 2011
MBA, Business Administration
Florida Atlantic University 2007 — 2009
Bachelors, Management and Marketing
St. Georges College
UniRush,LLC October 2014 - Present
Cable & Wireless Communications March 2014 - October 2014
American Express - Serve June 2010 - December 2013
American Express November 2009 - June 2010
American Express November 2002 - October 2009
Travelco Corporate Travel September 2000 - November 2002
Air Jamaica Limited September 1998 - September 2000
Family Treat Enterprises Limited July 1994 - September 1998
Skills
Call Center, Process Improvement, Customer Experience, Credit Cards, Operations Management, Vendor Management, Customer Satisfaction, Customer Service, Relationship Management, Change Management, Business Analysis, Leadership, Call Centers, Team Building, Management, Coaching, Project Management, Risk Management, Customer Retention, Strategy, Performance Management, Banking, Recruiting, Analytics, Six Sigma, Payments, Training, CRM, Program Management, Service Delivery, New Business Development, Business Process..., Cross-functional Team..., Start-ups, Project Planning, Outsourcing, Team Leadership, Financial Services, Product Management, Team Management, Project Portfolio..., Business Development, Enterprise Software, Strategic Partnerships, Business Process, SDLC, Analysis, Forecasting, Business Intelligence, Executive Management
Education
Nova Southeastern University 2009 — 2011
MBA, Business Administration
Florida Atlantic University 2007 — 2009
Bachelors, Management and Marketing
St. Georges College
Debbie Ann Scott MBA's American Express Experience September 2000 - September 2003
Job Principal Analyst, Reporting & Analytics at Citrix
Industry Accounting
Experience
Citrix Systems Inc. 2014 - Present
Citrix Systems Inc. June 2010 - Present
DHL Express March 2006 - June 2010
Bluegreen November 2004 - March 2006
American Express September 2000 - September 2003
Skills
Accounting, Account Reconciliation, GAAP, Variance Analysis, Financial Statements, PeopleSoft, Journal Entries, Process Improvement, Payroll, Access, Salesforce.com, Project Management, Sales, Team Leadership, Sarbanes-Oxley Act, Business Analysis, Financial Analysis, Management, Time Management, Forecasting
Education
Nova Southeastern University 2010 — 2012
MBA, Tax
Florida Atlantic University
BBA, Accounting
Citrix Systems Inc. 2014 - Present
Citrix Systems Inc. June 2010 - Present
DHL Express March 2006 - June 2010
Bluegreen November 2004 - March 2006
American Express September 2000 - September 2003
Skills
Accounting, Account Reconciliation, GAAP, Variance Analysis, Financial Statements, PeopleSoft, Journal Entries, Process Improvement, Payroll, Access, Salesforce.com, Project Management, Sales, Team Leadership, Sarbanes-Oxley Act, Business Analysis, Financial Analysis, Management, Time Management, Forecasting
Education
Nova Southeastern University 2010 — 2012
MBA, Tax
Florida Atlantic University
BBA, Accounting
Luisa D'Amato-Wong, MBA Luisa D'Amato-Wong, MBA's American Express Experience October 2012 - April 2014
Job Senior Business Analyst prior American Express Company
Industry Financial Services
Experience
American Express October 2012 - April 2014
American Express August 2005 - September 2012
American Express 2003 - 2005
American Express 1996 - 2003
American Express Company August 1986 - July 1996
Skills
Process Improvement, Compliance Management, Project Management, Operations Management, Data Analysis, Finance, Relationship Management, Visio, Financial Services, Business Analysis, Credit Cards, SDLC, Risk Management, Requirements Gathering, Business Requirements, Business Process..., Leadership, Analytics, Six Sigma Training, Six Sigma
Education
Nova Southeastern University 2002 — 2004
Master's of Business Administration (MBA), Business Administration and Management, General, 3.83 GPA
Florida Atlantic University
Bachelor of Arts (BA), Sociology, 3.80 GPA
Gold Coast Real Estate
American Express October 2012 - April 2014
American Express August 2005 - September 2012
American Express 2003 - 2005
American Express 1996 - 2003
American Express Company August 1986 - July 1996
Skills
Process Improvement, Compliance Management, Project Management, Operations Management, Data Analysis, Finance, Relationship Management, Visio, Financial Services, Business Analysis, Credit Cards, SDLC, Risk Management, Requirements Gathering, Business Requirements, Business Process..., Leadership, Analytics, Six Sigma Training, Six Sigma
Education
Nova Southeastern University 2002 — 2004
Master's of Business Administration (MBA), Business Administration and Management, General, 3.83 GPA
Florida Atlantic University
Bachelor of Arts (BA), Sociology, 3.80 GPA
Gold Coast Real Estate
Jesse Coon Jesse Coon's American Express Experience October 2014 - Present
Job Senior Financial Analyst at American Express│Excel Enthusiast
Industry Accounting
Experience
American Express October 2014 - Present
Siemens Enterprise Communications July 2012 - October 2014
Microsoft December 2011 - July 2012
Nantucket Management April 2011 - January 2012
The Omphoy Ocean Resort- Obadon Hotels- July 2009 - October 2010
Obadon Hotels September 2008 - September 2010
CBG Financial July 2006 - September 2006
City Furniture October 2004 - July 2005
Bodybuilding.com November 2002 - July 2004
Skills
Excel, Financial Analysis, Budgeting, Financial Reporting, Hospitality, Financial Forecasting, Accounts Payable, Accounts Receivable, Variance Analysis, Variance Reports, Payroll Processing, Spreadsheet Design, Cash Handling, Inventory Control, Forecasting, Payroll, Cash Flow, Budgets, Microsoft Excel, Human Resources, Auditing, Outlook, Finance, Spreadsheets, Accounting, Hotels, Management, Analysis, Revenue Analysis
Education
Florida Atlantic University 2004 — 2007
BA, Entrepreneurship/Finance
Florida State University 2002 — 2004
Associates, Business
American Express October 2014 - Present
Siemens Enterprise Communications July 2012 - October 2014
Microsoft December 2011 - July 2012
Nantucket Management April 2011 - January 2012
The Omphoy Ocean Resort- Obadon Hotels- July 2009 - October 2010
Obadon Hotels September 2008 - September 2010
CBG Financial July 2006 - September 2006
City Furniture October 2004 - July 2005
Bodybuilding.com November 2002 - July 2004
Skills
Excel, Financial Analysis, Budgeting, Financial Reporting, Hospitality, Financial Forecasting, Accounts Payable, Accounts Receivable, Variance Analysis, Variance Reports, Payroll Processing, Spreadsheet Design, Cash Handling, Inventory Control, Forecasting, Payroll, Cash Flow, Budgets, Microsoft Excel, Human Resources, Auditing, Outlook, Finance, Spreadsheets, Accounting, Hotels, Management, Analysis, Revenue Analysis
Education
Florida Atlantic University 2004 — 2007
BA, Entrepreneurship/Finance
Florida State University 2002 — 2004
Associates, Business
Steven Scaringe Steven Scaringe's American Express Experience 2011 - 2011
Job Director of Process Improvement, Lean Six Sigma at Pheonix Package Logistics
Industry Management Consulting
Experience
Palm Beach County Sheriff's Office March 2014 - December 2014
The City of Sunrise Florida September 2013 - October 2013
Docassist January 2012 - April 2013
Cetis Inc, September 2010 - February 2011
American Express 2011 - 2011
Proven Methods, LLC 2009 - 2010
Independent Brokerage 2004 - 2008
Florida Atlantic University 1999 - 2004
Relax-in-St-Croix.com 1990 - 2000
New York State Department of Civil Service June 1984 - January 1989
Skills
Lean Six Sigma Black..., Business Analysis, Process Improvement, Kaizen, Requirements Gathering, Requirements Analysis, Process Engineering, Agile, Scrum, Visio, Altassian products JIRA..., ERP Implementations, Problem Solving, PowerPoint, Minitab, Crystal Reports, DMAIC, DMADV, UML, Windows, Microsoft Office, Six Sigma, Project Management
Education
University at Albany, State University of New York
MBA, Information Systems
College of St. Rose
BS, Business Administration
Florida Atlantic University 2010 — 2011
Lean Six Sigma Black Belt
PMTI
PMP Training
Palm Beach County Sheriff's Office March 2014 - December 2014
The City of Sunrise Florida September 2013 - October 2013
Docassist January 2012 - April 2013
Cetis Inc, September 2010 - February 2011
American Express 2011 - 2011
Proven Methods, LLC 2009 - 2010
Independent Brokerage 2004 - 2008
Florida Atlantic University 1999 - 2004
Relax-in-St-Croix.com 1990 - 2000
New York State Department of Civil Service June 1984 - January 1989
Skills
Lean Six Sigma Black..., Business Analysis, Process Improvement, Kaizen, Requirements Gathering, Requirements Analysis, Process Engineering, Agile, Scrum, Visio, Altassian products JIRA..., ERP Implementations, Problem Solving, PowerPoint, Minitab, Crystal Reports, DMAIC, DMADV, UML, Windows, Microsoft Office, Six Sigma, Project Management
Education
University at Albany, State University of New York
MBA, Information Systems
College of St. Rose
BS, Business Administration
Florida Atlantic University 2010 — 2011
Lean Six Sigma Black Belt
PMTI
PMP Training
Dunja Fairclough Dunja Fairclough's American Express Experience May 2008 - June 2009
Job English Language Arts Teacher at Broward County Schools
Industry Primary/Secondary Education
Experience
McNicol Middle Magnet School - Broward County Schools February 2013 - Present
CompuPay July 2012 - February 2013
Florida Atlantic University July 2011 - December 2011
American Express May 2008 - June 2009
Bank of America November 2004 - May 2008
Skills
Banking, Microsoft Excel, Management, Research, Event Planning, Customer Service, Outlook, Data Entry, Microsoft Office, Credit Cards, Payroll, PowerPoint
Education
Florida Atlantic University 2010 — 2011
B.A., English
McNicol Middle Magnet School - Broward County Schools February 2013 - Present
CompuPay July 2012 - February 2013
Florida Atlantic University July 2011 - December 2011
American Express May 2008 - June 2009
Bank of America November 2004 - May 2008
Skills
Banking, Microsoft Excel, Management, Research, Event Planning, Customer Service, Outlook, Data Entry, Microsoft Office, Credit Cards, Payroll, PowerPoint
Education
Florida Atlantic University 2010 — 2011
B.A., English
Mohamed N. Hakim, CPA Mohamed N. Hakim, CPA's American Express Experience April 2014 - March 2015
Job Staff Auditor at Lennar
Industry Accounting
Experience
Lennar March 2015 - Present
American Express April 2014 - March 2015
AHS Income Tax Services February 2013 - May 2014
American Express October 2012 - April 2014
American Express November 2008 - July 2013
Technological University of America April 2012 - February 2013
Comcast Inc June 2008 - October 2008
Washington Post-Kaplan University July 2007 - May 2008
Citrix Systems 2004 - 2005
Skills
Budgets, Analysis, Auditing, Financial Forecasting, Accounting, Collections, Journal Entries, Variance Analysis, Cash Flow, Invoicing, Accruals, Tax, Account Reconciliation, Financial Reporting, CPA
Education
Florida Atlantic University 2009 — 2011
Bachelor of Business Administration, Accounting
Florida Atlantic University 2002 — 2007
BBA, Finance
Lennar March 2015 - Present
American Express April 2014 - March 2015
AHS Income Tax Services February 2013 - May 2014
American Express October 2012 - April 2014
American Express November 2008 - July 2013
Technological University of America April 2012 - February 2013
Comcast Inc June 2008 - October 2008
Washington Post-Kaplan University July 2007 - May 2008
Citrix Systems 2004 - 2005
Skills
Budgets, Analysis, Auditing, Financial Forecasting, Accounting, Collections, Journal Entries, Variance Analysis, Cash Flow, Invoicing, Accruals, Tax, Account Reconciliation, Financial Reporting, CPA
Education
Florida Atlantic University 2009 — 2011
Bachelor of Business Administration, Accounting
Florida Atlantic University 2002 — 2007
BBA, Finance
Mona (Eskenazi) Levine's American Express Experience August 1979 - December 1983
Job Owner, Shop with Mona, Inc.
Industry Marketing and Advertising
Experience
Inteletravel Incorporated August 2013 - Present
Shop with Mona, Inc. November 2004 - Present
Procter & Gamble January 1987 - September 1993
Motorola December 1983 - January 1987
American Express August 1979 - December 1983
Skills
Tourism, Marketing Strategy, Sales, Online Advertising, Entrepreneurship, Customer Service, Strategic Planning, Leadership, Team Building, Event Planning, New Business Development, Sales Management, Management, Microsoft Office, Marketing, Negotiation
Education
Florida Atlantic University 1979 — 1983
Bachelor of Business Administration (BBA), Sales and Promotional Marketing Management
Inteletravel Incorporated August 2013 - Present
Shop with Mona, Inc. November 2004 - Present
Procter & Gamble January 1987 - September 1993
Motorola December 1983 - January 1987
American Express August 1979 - December 1983
Skills
Tourism, Marketing Strategy, Sales, Online Advertising, Entrepreneurship, Customer Service, Strategic Planning, Leadership, Team Building, Event Planning, New Business Development, Sales Management, Management, Microsoft Office, Marketing, Negotiation
Education
Florida Atlantic University 1979 — 1983
Bachelor of Business Administration (BBA), Sales and Promotional Marketing Management
Sianna Ramdial's American Express Experience 2004 - 2004
Job Senior II Financial Advisor at ESI
Industry Financial Services
Experience
ESI August 2009 - Present
Coral Insurance Company August 2007 - June 2009
City of Miramar, Florida August 2004 - August 2007
American Express 2004 - 2004
Skills
Auditing, Internal Audit, Financial Analysis, Personal Financial..., Organizational..., Coordinating Events, Project Coordination, Community Service, Customer Service, Communication Skills, Business Analysis, Loan Servicing, Scholarly Research, Compliance Testing, Legal Compliance, Investment Advisory, Investments, Investment Strategies, Government, Leadership, Budgets, Time Management, Outlook, Training, Management, Process Improvement, Strategic Planning, Employee Benefits, Human Resources, PowerPoint, Microsoft Word, Microsoft Excel
Education
Nova Southeastern University 2011 — 2014
MBA, Finance
Florida Atlantic University 2007 — 2009
Bachelor's degree, Finance
Florida Atlantic University 2007 — 2009
Bachelor's degree, Business Administration and Management, General
ESI August 2009 - Present
Coral Insurance Company August 2007 - June 2009
City of Miramar, Florida August 2004 - August 2007
American Express 2004 - 2004
Skills
Auditing, Internal Audit, Financial Analysis, Personal Financial..., Organizational..., Coordinating Events, Project Coordination, Community Service, Customer Service, Communication Skills, Business Analysis, Loan Servicing, Scholarly Research, Compliance Testing, Legal Compliance, Investment Advisory, Investments, Investment Strategies, Government, Leadership, Budgets, Time Management, Outlook, Training, Management, Process Improvement, Strategic Planning, Employee Benefits, Human Resources, PowerPoint, Microsoft Word, Microsoft Excel
Education
Nova Southeastern University 2011 — 2014
MBA, Finance
Florida Atlantic University 2007 — 2009
Bachelor's degree, Finance
Florida Atlantic University 2007 — 2009
Bachelor's degree, Business Administration and Management, General
Tawana Thomas Tawana Thomas's American Express Experience November 2014 - Present
Job
Industry Consumer Services
Experience
American Express November 2014 - Present
Kaplan University June 2006 - September 2014
Education
Florida Atlantic University
Bachelor's degree, Marketing
American Express November 2014 - Present
Kaplan University June 2006 - September 2014
Education
Florida Atlantic University
Bachelor's degree, Marketing
Ryan Houston's American Express Experience March 2011 - Present
Job American Express
Industry Banking
Experience
American Express March 2011 - Present
Nutrition Corner February 2004 - March 2011
Skills
Team Building, Microsoft Office, Management, Public Speaking, Healthcare, Microsoft Excel, Sales, Strategic Planning, Coaching, Customer Service, Microsoft Word, Wellness, Sales Management, PowerPoint, Change Management, Nutrition, Social Media, Retail, Social Networking
Education
Florida Atlantic University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Florida Atlantic University 2006 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Express March 2011 - Present
Nutrition Corner February 2004 - March 2011
Skills
Team Building, Microsoft Office, Management, Public Speaking, Healthcare, Microsoft Excel, Sales, Strategic Planning, Coaching, Customer Service, Microsoft Word, Wellness, Sales Management, PowerPoint, Change Management, Nutrition, Social Media, Retail, Social Networking
Education
Florida Atlantic University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Florida Atlantic University 2006 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Colette (Moreno) Mendelson's American Express Experience January 1996 - January 2001
Job Philanthropy Professional
Industry Philanthropy
Experience
Colette Mendelson Designs October 2012 - October 2013
Stella & Dot February 2010 - February 2012
American Express January 1996 - January 2001
Skills
Handmade Jewelry, Jewelry, Personal Shopping, Leadership, Marketing, Time Management, Customer Service, Marketing Strategy, Social Networking, Team Building, Social Media, Public Speaking, Strategic Planning, Sales, Entrepreneurship, Social Media Marketing, Coaching, Fundraising, Event Planning, Task Driven, Task Completion, Non-profit Volunteering, Volunteer Management, Organizational..., Networking, Cross Promotions, Community Outreach, Marketing Communications, Creative Solutions
Education
Florida Atlantic University
BS, Sociology
Colette Mendelson Designs October 2012 - October 2013
Stella & Dot February 2010 - February 2012
American Express January 1996 - January 2001
Skills
Handmade Jewelry, Jewelry, Personal Shopping, Leadership, Marketing, Time Management, Customer Service, Marketing Strategy, Social Networking, Team Building, Social Media, Public Speaking, Strategic Planning, Sales, Entrepreneurship, Social Media Marketing, Coaching, Fundraising, Event Planning, Task Driven, Task Completion, Non-profit Volunteering, Volunteer Management, Organizational..., Networking, Cross Promotions, Community Outreach, Marketing Communications, Creative Solutions
Education
Florida Atlantic University
BS, Sociology
Joseph Plata, MBA's American Express Experience June 2002 - May 2004
Job Analyst in IA Operations LATAM at Citi
Industry Logistics and Supply Chain
Experience
Citi September 2014 - Present
CATV Services, Inc May 2014 - September 2014
Amzak Capital May 2012 - April 2014
Liberty Medical Supply August 2011 - May 2012
Office Depot January 2010 - August 2011
Office Depot December 2007 - August 2011
Crossroad Homes May 2004 - December 2007
American Express June 2002 - May 2004
MBNA Bank now Bank of America August 1997 - June 2002
U.S. Army August 1989 - September 1992
Skills
Process Improvement, Management, Leadership, Supply Chain, Analysis, Logistics, Operations Management, Inventory Management, Executive Management, Forecasting, Transportation, Access, Microsoft Office, Microsoft Excel, Program Management, Business Planning, Team Leadership, Sales, Cross-functional Team..., Supply Chain Management, Strategic Planning, Account Management, Retail, Vendor Management, Team Management, Business Process..., Data Analysis, Customer Service, Time Management, Coaching, Bilingual-Spanish, Attention To Detail, Excel, Business Analysis, CRM, Change Management, Budgets, Customer Satisfaction, Project Planning, Pricing, Strategy, Call Centers, Training, Sales Operations, Analytics, Performance Management, Team Building, Banking, Finance, Contract Negotiation
Education
Florida Atlantic University 2011 — 2013
MBA, International Business Administration
Florida Atlantic University 1995 — 2000
B.S., Management Information Systems
Citi September 2014 - Present
CATV Services, Inc May 2014 - September 2014
Amzak Capital May 2012 - April 2014
Liberty Medical Supply August 2011 - May 2012
Office Depot January 2010 - August 2011
Office Depot December 2007 - August 2011
Crossroad Homes May 2004 - December 2007
American Express June 2002 - May 2004
MBNA Bank now Bank of America August 1997 - June 2002
U.S. Army August 1989 - September 1992
Skills
Process Improvement, Management, Leadership, Supply Chain, Analysis, Logistics, Operations Management, Inventory Management, Executive Management, Forecasting, Transportation, Access, Microsoft Office, Microsoft Excel, Program Management, Business Planning, Team Leadership, Sales, Cross-functional Team..., Supply Chain Management, Strategic Planning, Account Management, Retail, Vendor Management, Team Management, Business Process..., Data Analysis, Customer Service, Time Management, Coaching, Bilingual-Spanish, Attention To Detail, Excel, Business Analysis, CRM, Change Management, Budgets, Customer Satisfaction, Project Planning, Pricing, Strategy, Call Centers, Training, Sales Operations, Analytics, Performance Management, Team Building, Banking, Finance, Contract Negotiation
Education
Florida Atlantic University 2011 — 2013
MBA, International Business Administration
Florida Atlantic University 1995 — 2000
B.S., Management Information Systems
Debra Ogle Debra Ogle's American Express Experience 1997 - Present
Job Senior Business Systems Analyst at American Express
Industry Financial Services
Experience
American Express 1997 - Present
Skills
User Acceptance Testing, Microsoft Office, Problem Solving, Quality Center, Quality Assurance, SharePoint, Analysis, PMO, Requirements Gathering, Change Management
Education
Florida Atlantic University
Bachelor of Arts (B.A.), Marketing
American Express 1997 - Present
Skills
User Acceptance Testing, Microsoft Office, Problem Solving, Quality Center, Quality Assurance, SharePoint, Analysis, PMO, Requirements Gathering, Change Management
Education
Florida Atlantic University
Bachelor of Arts (B.A.), Marketing
Kristen Dedon's American Express Experience June 2012 - Present
Job Manager of Business Development at American Express
Industry Financial Services
Experience
American Express June 2012 - Present
T-Mobile April 2011 - June 2012
T-Mobile January 2009 - April 2011
Cbeyond January 2008 - January 2009
Skills
Account Management, Telecommunications, Training, Sales Process, Building Relationships, Cold Calling, B2B, Salesforce.com, Sales, Direct Sales, Negotiation, Solution Selling, Customer Retention, Customer Experience, Selling, CRM, Sales Presentations, Lead Generation, Sales Operations, Strategic Partnerships
Education
Florida Atlantic University 2002 — 2006
Bachelor of Arts (B.A.), Graphic Design
Florida Atlantic University 2002 — 2006
Graphic Design
American Express June 2012 - Present
T-Mobile April 2011 - June 2012
T-Mobile January 2009 - April 2011
Cbeyond January 2008 - January 2009
Skills
Account Management, Telecommunications, Training, Sales Process, Building Relationships, Cold Calling, B2B, Salesforce.com, Sales, Direct Sales, Negotiation, Solution Selling, Customer Retention, Customer Experience, Selling, CRM, Sales Presentations, Lead Generation, Sales Operations, Strategic Partnerships
Education
Florida Atlantic University 2002 — 2006
Bachelor of Arts (B.A.), Graphic Design
Florida Atlantic University 2002 — 2006
Graphic Design
Steven Cappel CSM Steven Cappel CSM's American Express Experience April 2012 - June 2015
Job Senior Technical/Business Project Manager for large Global B2B Solutions to improve customer experience.
Industry Financial Services
Experience
American Express April 2012 - June 2015
American Express October 2007 - April 2012
American Express August 2004 - October 2007
American Express September 2000 - August 2004
American Express January 1988 - September 2000
American Express May 1995 - January 1998
American Express April 1993 - May 1995
American Express March 1991 - April 1993
American Express March 1990 - March 1991
Skills
Vendor Management, Operations Management, Leadership, Business Analysis, Credit Cards, SDLC, Strategic Planning, Change Management, Program Management, Product Development, Microsoft Office, Project Portfolio..., Business Strategy, Visio, Requirements Analysis, Financial Planning, Customer Service, Leading People, Process Optimization, IT Strategy, Business Intelligence, Team Building, Negotiation, Quality Assurance, People Management, New Product Development, Technical Writing, Technology Development, People Training, Process Mapping, Data Analysis, Database Design, Virtual Teams, Governance, Coaching, Forecasting, Internet, Social Media, Problem Solving, User Experience, Web Development, XML, Cost Benefit Analysis, Road Maps, Data Standards, User Acceptance Testing, Portfolio Management, Microsoft project, Rally, Certified Scrum Master
Education
Florida Atlantic University 1988 — 1990
Business Administration and Management, General
Nassau Community College 1983 — 1986
A.S., Biology
ScrumStudy
Certified Scrum Master
American Express April 2012 - June 2015
American Express October 2007 - April 2012
American Express August 2004 - October 2007
American Express September 2000 - August 2004
American Express January 1988 - September 2000
American Express May 1995 - January 1998
American Express April 1993 - May 1995
American Express March 1991 - April 1993
American Express March 1990 - March 1991
Skills
Vendor Management, Operations Management, Leadership, Business Analysis, Credit Cards, SDLC, Strategic Planning, Change Management, Program Management, Product Development, Microsoft Office, Project Portfolio..., Business Strategy, Visio, Requirements Analysis, Financial Planning, Customer Service, Leading People, Process Optimization, IT Strategy, Business Intelligence, Team Building, Negotiation, Quality Assurance, People Management, New Product Development, Technical Writing, Technology Development, People Training, Process Mapping, Data Analysis, Database Design, Virtual Teams, Governance, Coaching, Forecasting, Internet, Social Media, Problem Solving, User Experience, Web Development, XML, Cost Benefit Analysis, Road Maps, Data Standards, User Acceptance Testing, Portfolio Management, Microsoft project, Rally, Certified Scrum Master
Education
Florida Atlantic University 1988 — 1990
Business Administration and Management, General
Nassau Community College 1983 — 1986
A.S., Biology
ScrumStudy
Certified Scrum Master
Berin Galatali Aksoy Berin Galatali Aksoy's American Express Experience May 2014 - Present
Job Director Card Products & Benefits, Operational Excellence at American Express
Industry Financial Services
Experience
American Express May 2014 - Present
American Express November 2012 - May 2014
American Express August 2012 - November 2012
Metro Cash and Carry Turkiye March 2010 - March 2011
American Express October 2006 - April 2009
American Express July 2003 - September 2006
American Express December 1998 - July 2003
Horner International September 1993 - August 1998
Skills
Six Sigma, Change Management, Governance, KPI, Program Management, Creative Problem Solving, Compliance, Business Solutions, Operational Excellence, Consultancy, Re-engineering, Integration, Business Intelligence
Education
Florida Atlantic University 1996 — 1997
MBA, Finance / E-commerce
Florida Atlantic University 1992 — 1996
Bachelor of Science, Business Administration
Ozel Dogus Lisesi
American Express May 2014 - Present
American Express November 2012 - May 2014
American Express August 2012 - November 2012
Metro Cash and Carry Turkiye March 2010 - March 2011
American Express October 2006 - April 2009
American Express July 2003 - September 2006
American Express December 1998 - July 2003
Horner International September 1993 - August 1998
Skills
Six Sigma, Change Management, Governance, KPI, Program Management, Creative Problem Solving, Compliance, Business Solutions, Operational Excellence, Consultancy, Re-engineering, Integration, Business Intelligence
Education
Florida Atlantic University 1996 — 1997
MBA, Finance / E-commerce
Florida Atlantic University 1992 — 1996
Bachelor of Science, Business Administration
Ozel Dogus Lisesi
Janis Auriemma Janis Auriemma's American Express Experience May 2001 - April 2013
Job Customer Resolution Services
Industry Financial Services
Experience
Ameri Prize 2003 - 2014
Ameri Prize 2003 - 2014
American Express May 2001 - April 2013
Skills
Call Centers, Accounts Receivable, Credit Cards, Accounting, Customer Service, Credit, Teamwork, Financial Services, Banking, Payments, Process Improvement, Customer Satisfaction, Customer Experience, Customer Retention, Relationship Management, Team Leadership, Performance Management
Education
Florida Atlantic University 1975 — 1977
Bachelor of Arts (B.A.), Education
Miami Dade College 1973 — 1975
Associate of Arts (A.A.), Elementary Education and Teaching
Ameri Prize 2003 - 2014
Ameri Prize 2003 - 2014
American Express May 2001 - April 2013
Skills
Call Centers, Accounts Receivable, Credit Cards, Accounting, Customer Service, Credit, Teamwork, Financial Services, Banking, Payments, Process Improvement, Customer Satisfaction, Customer Experience, Customer Retention, Relationship Management, Team Leadership, Performance Management
Education
Florida Atlantic University 1975 — 1977
Bachelor of Arts (B.A.), Education
Miami Dade College 1973 — 1975
Associate of Arts (A.A.), Elementary Education and Teaching
Amy Francis (pka Mc Clellan) Amy Francis (pka Mc Clellan)'s American Express Experience September 2007 - October 2012
Job Project Manager Global Partner Network at American Express
Industry Internet
Experience
Amy's Professional Consulting, Inc. May 2014 - Present
American Express September 2007 - October 2012
Skills
Relationship Management, Analytics, Credit Cards, Marketing Strategy, Portfolio Management, Integration, Online Advertising, CRM, Business Analysis, Management Consulting, Web Analytics, Cross-functional Team..., Customer Experience, E-commerce, Visio, Business Process, Competitive Analysis, PMP, Risk Management, Business Intelligence, Digital Marketing, Training, SDLC, Process Improvement, Project Management, Management, Strategic Partnerships, Multi-channel Marketing, Project Portfolio..., Direct Marketing, Business Process..., IT Strategy, Product Management, Banking, Team Management, Strategy, Call Center, Vendor Management, Program Management, Team Leadership, PMO, Customer Service, Financial Services, Change Management, Business Development, Leadership, Six Sigma, Business Strategy, Analysis, Strategic Planning
Education
Florida Atlantic University
Business Courses
Nova Southeastern University
Business studied
Amy's Professional Consulting, Inc. May 2014 - Present
American Express September 2007 - October 2012
Skills
Relationship Management, Analytics, Credit Cards, Marketing Strategy, Portfolio Management, Integration, Online Advertising, CRM, Business Analysis, Management Consulting, Web Analytics, Cross-functional Team..., Customer Experience, E-commerce, Visio, Business Process, Competitive Analysis, PMP, Risk Management, Business Intelligence, Digital Marketing, Training, SDLC, Process Improvement, Project Management, Management, Strategic Partnerships, Multi-channel Marketing, Project Portfolio..., Direct Marketing, Business Process..., IT Strategy, Product Management, Banking, Team Management, Strategy, Call Center, Vendor Management, Program Management, Team Leadership, PMO, Customer Service, Financial Services, Change Management, Business Development, Leadership, Six Sigma, Business Strategy, Analysis, Strategic Planning
Education
Florida Atlantic University
Business Courses
Nova Southeastern University
Business studied
Brian Jacoby Brian Jacoby's American Express Experience June 2008 - Present
Job Early Engagement ConsultantAmerican Express Global Business Travel
Industry Financial Services
Experience
American Express June 2008 - Present
Carnival Cruise Lines September 2005 - June 2008
Zimmerman Partners Advertising July 2000 - April 2005
Skills
Management, Marketing, Sales, Marketing Strategy, Customer Service, Creative Direction, Databases, Research, Customer Experience, Analysis, Strategy, Market Research, Business Analysis
Education
Florida Atlantic University 1996 — 2000
Bachelor of Arts (BA), Business Adminstration-Marketing
American Express June 2008 - Present
Carnival Cruise Lines September 2005 - June 2008
Zimmerman Partners Advertising July 2000 - April 2005
Skills
Management, Marketing, Sales, Marketing Strategy, Customer Service, Creative Direction, Databases, Research, Customer Experience, Analysis, Strategy, Market Research, Business Analysis
Education
Florida Atlantic University 1996 — 2000
Bachelor of Arts (BA), Business Adminstration-Marketing
Jackie Beckford, MSCIS, CSM Jackie Beckford, MSCIS, CSM's American Express Experience July 2006 - August 2011
Job Sr Business Systems Analyst, Certified Scrum Master
Industry Information Technology and Services
Experience
TracFone Wireless June 2014 - September 2014
LexisNexis March 2014 - May 2014
GHW October 2013 - December 2013
HDS June 2013 - September 2013
Self Employed - IT Consultant January 2012 - June 2013
American Express July 2006 - August 2011
American Express March 2003 - July 2006
American Express October 1999 - March 2003
American Express October 1993 - October 1999
Skills
Information Mapping, Technical Writing, Captivate, Instructional Design, Visio, SnagIt, Instructor-led Training, Needs Analysis, Software Documentation, Project Management, Business Analysis, E-Learning, MS Project, Microsoft Office, Dreamweaver, User Acceptance Testing, User Interface Design, End User Training, Performance Engineering, HTML, XML Publisher, Credit Analysis, Credit Risk, Call Center, Process Improvement, Financial Services, Payments, Business Process..., Credit Cards, ASP.NET, SharePoint, SDLC, Training, Lotus Notes, Change Management, Adobe Acrobat, Technical Documentation, Requirements Gathering, Blended Learning, Learning Management..., Analysis, Content Management, Learning Management, Call Centers, Business Requirements, Quality Assurance, Technical Training, Business Process, Knowledge Management, Training Delivery
Education
The Academy 2012 — 2013
Applications Architecture, - SQL, SharePoint, ASP.Net
University of Phoenix 2000 — 2002
Master of Science, Computer Information Systems
Florida Atlantic University 1985 — 1987
Bachelor of Business Administration, Human Resources Management
TracFone Wireless June 2014 - September 2014
LexisNexis March 2014 - May 2014
GHW October 2013 - December 2013
HDS June 2013 - September 2013
Self Employed - IT Consultant January 2012 - June 2013
American Express July 2006 - August 2011
American Express March 2003 - July 2006
American Express October 1999 - March 2003
American Express October 1993 - October 1999
Skills
Information Mapping, Technical Writing, Captivate, Instructional Design, Visio, SnagIt, Instructor-led Training, Needs Analysis, Software Documentation, Project Management, Business Analysis, E-Learning, MS Project, Microsoft Office, Dreamweaver, User Acceptance Testing, User Interface Design, End User Training, Performance Engineering, HTML, XML Publisher, Credit Analysis, Credit Risk, Call Center, Process Improvement, Financial Services, Payments, Business Process..., Credit Cards, ASP.NET, SharePoint, SDLC, Training, Lotus Notes, Change Management, Adobe Acrobat, Technical Documentation, Requirements Gathering, Blended Learning, Learning Management..., Analysis, Content Management, Learning Management, Call Centers, Business Requirements, Quality Assurance, Technical Training, Business Process, Knowledge Management, Training Delivery
Education
The Academy 2012 — 2013
Applications Architecture, - SQL, SharePoint, ASP.Net
University of Phoenix 2000 — 2002
Master of Science, Computer Information Systems
Florida Atlantic University 1985 — 1987
Bachelor of Business Administration, Human Resources Management
Natasha Surajh Natasha Surajh's American Express Experience March 2014 - Present
Job Employee Relations Specialist at American Express
Industry Financial Services
Experience
American Express March 2014 - Present
American Express February 2003 - March 2014
American Express September 2008 - March 2009
American Express February 2003 - July 2006
JCPenney Portraits January 1997 - January 2003
Darby Dental Group January 2000 - December 2000
Skills
Coaching, Data Analysis, Customer Service, Leadership Development, Leadership, Research, Change Management, Microsoft Excel, Microsoft Office, Call Centers, Collections, Employee Training, Business Analysis, Analysis, Process Improvement, Banking, Management, Risk Management, Team Leadership
Education
Nova Southeastern University
Master of Social Science, Conflict Resoluton and Analysis
Florida Atlantic University
Bachelors of Science, Sociology
American Express March 2014 - Present
American Express February 2003 - March 2014
American Express September 2008 - March 2009
American Express February 2003 - July 2006
JCPenney Portraits January 1997 - January 2003
Darby Dental Group January 2000 - December 2000
Skills
Coaching, Data Analysis, Customer Service, Leadership Development, Leadership, Research, Change Management, Microsoft Excel, Microsoft Office, Call Centers, Collections, Employee Training, Business Analysis, Analysis, Process Improvement, Banking, Management, Risk Management, Team Leadership
Education
Nova Southeastern University
Master of Social Science, Conflict Resoluton and Analysis
Florida Atlantic University
Bachelors of Science, Sociology
Cheryl Duke Cheryl Duke's American Express Experience 1986 - Present
Job Results Driven Technology Director
Industry Financial Services
Experience
American Express 1986 - Present
Skills
Leadership, Banking, Program Management, Business Analysis, Management, Coaching, Project Delivery, Process Improvement, Quality Management, Six Sigma, Change Management, Financial Services
Education
University of Miami
MS, Quality Management
Florida Atlantic University
BA, Finance
Toastmasters
Competent Communicator and Competent Leader certificates
American Bankers Association
Certificate, U.S. Regulatory Compliance
American Express 1986 - Present
Skills
Leadership, Banking, Program Management, Business Analysis, Management, Coaching, Project Delivery, Process Improvement, Quality Management, Six Sigma, Change Management, Financial Services
Education
University of Miami
MS, Quality Management
Florida Atlantic University
BA, Finance
Toastmasters
Competent Communicator and Competent Leader certificates
American Bankers Association
Certificate, U.S. Regulatory Compliance
Sergio A. Baez's American Express Experience 2015 - Present
Job American Express
Industry Banking
Experience
American Express 2015 - Present
ActivoBank September 2014 - December 2014
InterCement July 2014 - August 2014
CorpBanca 2013 - 2013
CorpBanca 2009 - 2013
CorpBanca 2009 - 2010
Depfa Bank 2008 - 2009
New England Financial, A MetLife Company 2007 - 2007
Florida Atlantic University 2006 - 2006
Skills
Treasury Management, Corporate Finance, Credit Analysis, Fixed Income, Financial Analysis, Investments, Risk Management, Commercial Banking, Structured Finance, Financial Risk, Credit, Strategy, Finance, Business Strategy, Banking
Education
The Lisbon MBA - Católica Nova MIT Sloan 2013 — 2014
Master of Business Administration (MBA)
Pontificia Universidad Javeriana
Certification, International Commerce and Trade
ISCTE - Instituto Universitário de Lisboa 2007 — 2007
Exchange Program, International Management
Florida Atlantic University 2005 — 2007
B.B.A., International Business and Trade
American Express 2015 - Present
ActivoBank September 2014 - December 2014
InterCement July 2014 - August 2014
CorpBanca 2013 - 2013
CorpBanca 2009 - 2013
CorpBanca 2009 - 2010
Depfa Bank 2008 - 2009
New England Financial, A MetLife Company 2007 - 2007
Florida Atlantic University 2006 - 2006
Skills
Treasury Management, Corporate Finance, Credit Analysis, Fixed Income, Financial Analysis, Investments, Risk Management, Commercial Banking, Structured Finance, Financial Risk, Credit, Strategy, Finance, Business Strategy, Banking
Education
The Lisbon MBA - Católica Nova MIT Sloan 2013 — 2014
Master of Business Administration (MBA)
Pontificia Universidad Javeriana
Certification, International Commerce and Trade
ISCTE - Instituto Universitário de Lisboa 2007 — 2007
Exchange Program, International Management
Florida Atlantic University 2005 — 2007
B.B.A., International Business and Trade
Sandy Hund Sandy Hund's American Express Experience January 1989 - Present
Job Marketing Manager at American Express
Industry Financial Services
Experience
American Express January 1989 - Present
Education
Nova Southeastern University 1998 — 2000
MBA, Business Administration and Management, General
Florida Atlantic University 1994 — 1998
Bachelor's degree, Business Administration and Management, General
Stranahan High School 1984 — 1988
American Express January 1989 - Present
Education
Nova Southeastern University 1998 — 2000
MBA, Business Administration and Management, General
Florida Atlantic University 1994 — 1998
Bachelor's degree, Business Administration and Management, General
Stranahan High School 1984 — 1988
Kathryn Shedlow's American Express Experience May 2006 - August 2006
Job at
Industry Accounting
Experience
Daszkal Bolton July 2014 - Present
Daszkal Bolton LLP November 2009 - Present
Goldman, Daszkal, Cutler, Kirby & Galsterer December 2005 - November 2009
American Express May 2006 - August 2006
Skills
QuickBooks, Accounting, Corporate Tax, Tax, Tax Returns, Tax Preparation, Financial Analysis, Bookkeeping, Microsoft Excel, Sales Tax, Outlook, Microsoft Word, ProSystem fx Tax, Tax Accounting, Income Tax, Payroll, Training, CCH ProSystem fx, GAAP, CPA, US GAAP, Financial Statements
Education
Florida Atlantic University 2007 — 2010
BBA, Accounting
Daszkal Bolton July 2014 - Present
Daszkal Bolton LLP November 2009 - Present
Goldman, Daszkal, Cutler, Kirby & Galsterer December 2005 - November 2009
American Express May 2006 - August 2006
Skills
QuickBooks, Accounting, Corporate Tax, Tax, Tax Returns, Tax Preparation, Financial Analysis, Bookkeeping, Microsoft Excel, Sales Tax, Outlook, Microsoft Word, ProSystem fx Tax, Tax Accounting, Income Tax, Payroll, Training, CCH ProSystem fx, GAAP, CPA, US GAAP, Financial Statements
Education
Florida Atlantic University 2007 — 2010
BBA, Accounting
Lorraine McCrary's American Express Experience April 2014 - November 2014
Job Sr. Business Consultant at Anthem, Inc.
Industry Information Technology and Services
Experience
Anthem, Inc. December 2014 - Present
Jobim Enterprises January 2014 - Present
American Express April 2014 - November 2014
Experis/Manpower Group October 2013 - April 2014
Connecture April 2013 - October 2013
Quintiles October 2012 - April 2013
The American Board of Radiology 2012 - 2012
KNEXT College Credit Advisors 2010 - 2011
Barpoint.com January 2000 - October 2000
Skills
Scrum, MS Project, Change Management, Program Management, Project Management, Software Project..., Agile Project Management, Requirements Gathering, Requirements Analysis, PMP, Certified Scrum Master..., Business Requirements, Business Analysis, SDLC, PMO, Vendor Management, IT Strategy, Software Documentation, Agile Methodologies, Visio, Microsoft SQL Server, Business Process, Cross-functional Team..., Enterprise Architecture, Software Quality..., Process Improvement, SharePoint, Business Process..., Business Intelligence, Quality Assurance, Project Delivery, Project Portfolio...
Education
Florida Atlantic University 2009 — 2009
pmp prep
Anthem, Inc. December 2014 - Present
Jobim Enterprises January 2014 - Present
American Express April 2014 - November 2014
Experis/Manpower Group October 2013 - April 2014
Connecture April 2013 - October 2013
Quintiles October 2012 - April 2013
The American Board of Radiology 2012 - 2012
KNEXT College Credit Advisors 2010 - 2011
Barpoint.com January 2000 - October 2000
Skills
Scrum, MS Project, Change Management, Program Management, Project Management, Software Project..., Agile Project Management, Requirements Gathering, Requirements Analysis, PMP, Certified Scrum Master..., Business Requirements, Business Analysis, SDLC, PMO, Vendor Management, IT Strategy, Software Documentation, Agile Methodologies, Visio, Microsoft SQL Server, Business Process, Cross-functional Team..., Enterprise Architecture, Software Quality..., Process Improvement, SharePoint, Business Process..., Business Intelligence, Quality Assurance, Project Delivery, Project Portfolio...
Education
Florida Atlantic University 2009 — 2009
pmp prep
Nick Persad Nick Persad's American Express Experience September 2009 - Present
Job Premium Customer Care Professional at American Express
Industry Financial Services
Experience
American Express September 2009 - Present
Forward Industries August 2012 - April 2015
Sherwin-Williams Paints April 1998 - December 2010
Skills
Credit Cards, Call Center, Customer Experience, Relationship Management, Credit, Debit Cards, Payments, Banking, Financial Services, Workforce Management, Lotus Notes, Customer Satisfaction, Loan Servicing, Customer Retention, IEX, Call Centers, Project Management, Management, Customer Service, Process Improvement
Education
Florida Atlantic University
Communication, General
Miami Dade College
Business
American Express September 2009 - Present
Forward Industries August 2012 - April 2015
Sherwin-Williams Paints April 1998 - December 2010
Skills
Credit Cards, Call Center, Customer Experience, Relationship Management, Credit, Debit Cards, Payments, Banking, Financial Services, Workforce Management, Lotus Notes, Customer Satisfaction, Loan Servicing, Customer Retention, IEX, Call Centers, Project Management, Management, Customer Service, Process Improvement
Education
Florida Atlantic University
Communication, General
Miami Dade College
Business
Ann-Marie Thompson-Hayles Ann-Marie Thompson-Hayles's American Express Experience August 1998 - April 2004
Job Owner/CEO at Just For You Services
Industry Consumer Services
Experience
Just For You Services May 2014 - Present
Sitel 2012 - 2013
Tele Tech Holdings September 2010 - November 2011
Orloff Central Agency for Jewish Education December 2005 - April 2010
West at home LLC February 2006 - June 2009
Broward County Public Waste Department July 2005 - March 2006
Mortgage Information Services April 2004 - October 2004
American Express August 1998 - April 2004
Skills
Customer Service, Accounting, Analysis, Invoicing, Software Documentation, Payroll, Accounts Receivable, QuickBooks
Education
Broward College
AA, Pre-law /Business Administration
Florida Atlantic University
BA, Business Administration - Accounting/Finance
Just For You Services May 2014 - Present
Sitel 2012 - 2013
Tele Tech Holdings September 2010 - November 2011
Orloff Central Agency for Jewish Education December 2005 - April 2010
West at home LLC February 2006 - June 2009
Broward County Public Waste Department July 2005 - March 2006
Mortgage Information Services April 2004 - October 2004
American Express August 1998 - April 2004
Skills
Customer Service, Accounting, Analysis, Invoicing, Software Documentation, Payroll, Accounts Receivable, QuickBooks
Education
Broward College
AA, Pre-law /Business Administration
Florida Atlantic University
BA, Business Administration - Accounting/Finance
Rae Herrera's American Express Experience February 1998 - Present
Job Portfolio Manager Technologies at American Express
Industry Financial Services
Experience
American Express February 1998 - Present
Education
Florida Atlantic University 1974 — 1978
St. Andrew's School
American Express February 1998 - Present
Education
Florida Atlantic University 1974 — 1978
St. Andrew's School
Paul Silverman's American Express Experience 2013 - Present
Job Sr. level Operations & Business Management Executive | Strategic Planning | Process Improvement | Black Belt
Industry Financial Services
Experience
American Express 2013 - Present
American Express 2012 - 2013
American Express 2009 - 2012
American Express 2002 - 2009
American Express 2001 - 2002
American Express 1998 - 2000
American Express 1996 - 1998
American Express 1995 - 1996
American Express 1994 - 1995
American Express 1993 - 1994
Skills
Risk Management, Vendor Management, Process Improvement, Change Management, Strategy, Credit Cards, Leadership, Call Centers, Forecasting, Business Analysis, Management, Analysis, Outsourcing, Cross-functional Team..., Team Management, Financial Analysis, Call Center, Financial Services, Credit, Business Process..., Finance, Re-engineering, Customer Experience, Performance Management, Program Management, Six Sigma, Portfolio Management, Banking, Operations Management, Employee Engagement, Budgets, Business Transformation, Training, Process Engineering, Workforce Planning, Business Planning, Managerial Finance, Executive Management, Financial Risk, Project Planning, Relationship Management, CRM, Customer Satisfaction, Management Consulting, Agile Project Management, SDLC, Technology Management
Education
Nova Southeastern University
Master of Business Administration Degree (MBA) in International Business
Florida Atlantic University
Bachelor of Science Degree in Accounting
University of South Florida
Bachelor of Science Degree in Finance
American Express 2013 - Present
American Express 2012 - 2013
American Express 2009 - 2012
American Express 2002 - 2009
American Express 2001 - 2002
American Express 1998 - 2000
American Express 1996 - 1998
American Express 1995 - 1996
American Express 1994 - 1995
American Express 1993 - 1994
Skills
Risk Management, Vendor Management, Process Improvement, Change Management, Strategy, Credit Cards, Leadership, Call Centers, Forecasting, Business Analysis, Management, Analysis, Outsourcing, Cross-functional Team..., Team Management, Financial Analysis, Call Center, Financial Services, Credit, Business Process..., Finance, Re-engineering, Customer Experience, Performance Management, Program Management, Six Sigma, Portfolio Management, Banking, Operations Management, Employee Engagement, Budgets, Business Transformation, Training, Process Engineering, Workforce Planning, Business Planning, Managerial Finance, Executive Management, Financial Risk, Project Planning, Relationship Management, CRM, Customer Satisfaction, Management Consulting, Agile Project Management, SDLC, Technology Management
Education
Nova Southeastern University
Master of Business Administration Degree (MBA) in International Business
Florida Atlantic University
Bachelor of Science Degree in Accounting
University of South Florida
Bachelor of Science Degree in Finance
Dawn Simon's American Express Experience January 2014 - Present
Job Platinum Customer Care Professional at American Express
Industry Mental Health Care
Experience
American Express January 2014 - Present
Seven Protection Group June 2013 - Present
Goldstein Law Group July 2012 - June 2013
FSA Network December 2011 - July 2012
Skills
Psychology, Human Resources, Early Childhood..., Proficient Typing Skills, HTML, Photoshop, Microsoft Office, Dreamweaver, Digital Photography, Office Administration, Sociology, Receptionist Duties, Law Firm Administration, Customer Service, Accounting, Computer Repair, Java, 100 WPM, Accurate Data Entry
Education
Florida Atlantic University 2006 — 2011
BA, Psychology
American Express January 2014 - Present
Seven Protection Group June 2013 - Present
Goldstein Law Group July 2012 - June 2013
FSA Network December 2011 - July 2012
Skills
Psychology, Human Resources, Early Childhood..., Proficient Typing Skills, HTML, Photoshop, Microsoft Office, Dreamweaver, Digital Photography, Office Administration, Sociology, Receptionist Duties, Law Firm Administration, Customer Service, Accounting, Computer Repair, Java, 100 WPM, Accurate Data Entry
Education
Florida Atlantic University 2006 — 2011
BA, Psychology
Lance Mingst's American Express Experience June 2014 - Present
Job Sr Manager Compliance & Ethics at American Express
Industry Financial Services
Experience
American Express June 2014 - Present
American Express March 2011 - Present
Royal Bank of Scotland WorldPay, Inc June 2008 - April 2011
Royal Bank of Scotland WorldPay January 2006 - June 2008
Applied Card Systems September 1997 - May 2005
Skills
Bank Secrecy Act, Private Investigations, Policy, Actimize, Risk Modeling, AML, Fraud, Credit Cards, Financial Risk, Risk Management, Operational Risk..., RCSA, Payments, Operational Risk, Banking, Credit, Debit Cards, USA PATRIOT Act, Anti Money Laundering
Education
Florida Atlantic University
BS, Management
American Express June 2014 - Present
American Express March 2011 - Present
Royal Bank of Scotland WorldPay, Inc June 2008 - April 2011
Royal Bank of Scotland WorldPay January 2006 - June 2008
Applied Card Systems September 1997 - May 2005
Skills
Bank Secrecy Act, Private Investigations, Policy, Actimize, Risk Modeling, AML, Fraud, Credit Cards, Financial Risk, Risk Management, Operational Risk..., RCSA, Payments, Operational Risk, Banking, Credit, Debit Cards, USA PATRIOT Act, Anti Money Laundering
Education
Florida Atlantic University
BS, Management
Igor Korenblit's American Express Experience Programmer AnalystAmerican Media1999 - 2000
Job Lead Programmer Analyst at American Express
Industry Information Technology and Services
Experience
American Express Programmer AnalystAmerican Media1999 - 2000
Skills
Visio, SDLC, Business Analysis, SQL, Microsoft SQL Server, Data Warehousing, Web Services, .NET, Resource Management, Software Development, C#, Requirements Analysis
Education
Florida Atlantic University 1996 — 1998
American Express Programmer AnalystAmerican Media1999 - 2000
Skills
Visio, SDLC, Business Analysis, SQL, Microsoft SQL Server, Data Warehousing, Web Services, .NET, Resource Management, Software Development, C#, Requirements Analysis
Education
Florida Atlantic University 1996 — 1998
Rosalind Teate's American Express Experience 1986 - 2001
Job Senior Compliance Examiner at FDIC
Industry Government Administration
Experience
FDIC September 2010 - Present
FDIC August 2007 - August 2010
Marsh USA Inc. 2002 - 2005
American Express 1986 - 2001
Skills
Results Oriented, Customer Focus, Cross-functional Team..., AML, Banking, Budgets, Customer Oriented, Customer Service, Due Diligence, Enterprise Risk..., Executive Management, Financial Risk, Financial Services, Goal Oriented, Insurance, Process Improvement, Policy, Performance Management, Operations Management, Operational Risk..., Loans, Risk Management, Securities, Vendor Management
Education
Florida Atlantic University
University of Florida
Bachelor of Arts, Sociology
FDIC September 2010 - Present
FDIC August 2007 - August 2010
Marsh USA Inc. 2002 - 2005
American Express 1986 - 2001
Skills
Results Oriented, Customer Focus, Cross-functional Team..., AML, Banking, Budgets, Customer Oriented, Customer Service, Due Diligence, Enterprise Risk..., Executive Management, Financial Risk, Financial Services, Goal Oriented, Insurance, Process Improvement, Policy, Performance Management, Operations Management, Operational Risk..., Loans, Risk Management, Securities, Vendor Management
Education
Florida Atlantic University
University of Florida
Bachelor of Arts, Sociology
Christopher Lehti's American Express Experience June 1995 - May 2001
Job Computer Software Professional
Industry Computer Networking
Experience
HNLX LLC October 2005 - May 2007
IntelliMark February 2005 - September 2005
Clemons Rail Service September 2001 - January 2005
North Broward General Hospital July 2001 - August 2001
American Express June 1995 - May 2001
Education
Florida Atlantic University 1999 — 2000
HNLX LLC October 2005 - May 2007
IntelliMark February 2005 - September 2005
Clemons Rail Service September 2001 - January 2005
North Broward General Hospital July 2001 - August 2001
American Express June 1995 - May 2001
Education
Florida Atlantic University 1999 — 2000
Gustavo A. Diaz's American Express Experience 2005 - 2007
Job Independent Six Sigma MBB, Business Process Optimization Expert
Industry Information Technology and Services
Experience
DQC Consulting, LLC / Metaspire Consulting, LLC 2007 - Present
Wiley Publishing, Inc. 2013 - 2014
Everything DiSC: A Wiley Brand 2012 - 2014
WageWorks 2008 - 2014
University of Phoenix 2000 - 2014
American Express 2005 - 2007
American Express 1995 - 2007
American Express 2002 - 2005
Florida Virtual School 2000 - 2002
NeoMedia Technologies, Inc. 2000 - 2002
Skills
SPSS v19, R, Minitab, Six Sigma, Process Simulation, SPSS, Business Process, Change Management, Process Improvement, Business Process..., Manufacturing, Statistics, Quality Management, Business Process..., Leadership, PMO, Business Process Design, Analysis, Supply Chain Management, IT Management, Management Consulting, Training, Operational Excellence, Re-engineering, Data Analysis, Program Management, Process Engineering, Industrial Engineering, Project Portfolio..., MS Project, Outsourcing, Business Transformation
Education
Florida Atlantic University 1999 — 2011
Graduate Studies (Non-deg), Statistics, Computer Engineering
Penn State University 1978 — 1987
Master, Operations Research
Penn State University 1978 — 1987
Master, Applied Mathematics, Statistics
Universidad de Costa Rica
B. Sc. Chemical Engineering / B. Sc. Industrial Engineering
Universidad de Costa Rica
Post Baccalaureate, Informatics
DQC Consulting, LLC / Metaspire Consulting, LLC 2007 - Present
Wiley Publishing, Inc. 2013 - 2014
Everything DiSC: A Wiley Brand 2012 - 2014
WageWorks 2008 - 2014
University of Phoenix 2000 - 2014
American Express 2005 - 2007
American Express 1995 - 2007
American Express 2002 - 2005
Florida Virtual School 2000 - 2002
NeoMedia Technologies, Inc. 2000 - 2002
Skills
SPSS v19, R, Minitab, Six Sigma, Process Simulation, SPSS, Business Process, Change Management, Process Improvement, Business Process..., Manufacturing, Statistics, Quality Management, Business Process..., Leadership, PMO, Business Process Design, Analysis, Supply Chain Management, IT Management, Management Consulting, Training, Operational Excellence, Re-engineering, Data Analysis, Program Management, Process Engineering, Industrial Engineering, Project Portfolio..., MS Project, Outsourcing, Business Transformation
Education
Florida Atlantic University 1999 — 2011
Graduate Studies (Non-deg), Statistics, Computer Engineering
Penn State University 1978 — 1987
Master, Operations Research
Penn State University 1978 — 1987
Master, Applied Mathematics, Statistics
Universidad de Costa Rica
B. Sc. Chemical Engineering / B. Sc. Industrial Engineering
Universidad de Costa Rica
Post Baccalaureate, Informatics
Patti Mullooly's American Express Experience 1992 - 1995
Job Account Manager at Wilen New York
Industry Marketing and Advertising
Experience
Wilen New York March 2015 - Present
Harrison Leifer DiMarco April 2007 - August 2009
American Express 1992 - 1995
Metropolitan Opera 1990 - 1992
Infoline 1989 - 1990
Alexander Hamilton Institute 1987 - 1989
Skills
Direct Mail, Integrated Marketing, Advertising, Interactive Marketing, Direct Marketing
Education
Florida Atlantic University 1984 — 1987
BA, Marketing
Florida State University 1982 — 1984
AA
Wilen New York March 2015 - Present
Harrison Leifer DiMarco April 2007 - August 2009
American Express 1992 - 1995
Metropolitan Opera 1990 - 1992
Infoline 1989 - 1990
Alexander Hamilton Institute 1987 - 1989
Skills
Direct Mail, Integrated Marketing, Advertising, Interactive Marketing, Direct Marketing
Education
Florida Atlantic University 1984 — 1987
BA, Marketing
Florida State University 1982 — 1984
AA
Janet Leighty's American Express Experience June 2000 - June 2003
Job National Accounts Coordinator at Smith and Nephew Biotherapeautics
Industry Management Consulting
Experience
Smith and Nephew Biotherapeutics July 2013 - Present
Wound Care Advantage June 2012 - May 2013
National Healing Corporation June 2003 - June 2012
American Express June 2000 - June 2003
Skills
MS Office Suite, Vendor Relations, Logistical Planning &..., Vendor Contract..., Client Relations, Site Selection &..., Budget Tracking &..., Computereized Systems..., Records Management, Customer Service, Spreadsheet & Database..., Groups, Meeting & Event...
Education
Florida Atlantic University
Madison Area Technical College
A.A, Accounting
McConnell School, Inc
Palm Beach Community College
A.S, Computer Science with emphasis on Computer Programming
Smith and Nephew Biotherapeutics July 2013 - Present
Wound Care Advantage June 2012 - May 2013
National Healing Corporation June 2003 - June 2012
American Express June 2000 - June 2003
Skills
MS Office Suite, Vendor Relations, Logistical Planning &..., Vendor Contract..., Client Relations, Site Selection &..., Budget Tracking &..., Computereized Systems..., Records Management, Customer Service, Spreadsheet & Database..., Groups, Meeting & Event...
Education
Florida Atlantic University
Madison Area Technical College
A.A, Accounting
McConnell School, Inc
Palm Beach Community College
A.S, Computer Science with emphasis on Computer Programming
Natalie Sabin's American Express Experience January 2006 - August 2007
Job Senior Business Analyst/Business Intelligence
Industry Mechanical or Industrial Engineering
Experience
Flagler Global Logistics August 2015 - Present
Society of Hispanic Professional Engineers 2000 - Present
Power Systems Manufacturing (PSM) an Alstom Company December 2008 - July 2015
American Express January 2006 - August 2007
UPS June 2004 - January 2006
Skills
Six Sigma, Project Management, Forecasting, Program Management, Team Leadership, Logistics, Process Improvement, Cross-functional Team..., MS Project, Business Process, Business Intelligence, Leadership, Data Analysis, Strategic Planning, Spanish, Systems Engineering, Analysis, Industrial Engineering, Management, Excel, Word, Planning, Process Management, CRM software, Siebel, Analytics, Demand Forecasting, Sales Management, Market Intelligence, Business Analysis, Quality, Sales Pipeline..., Management Consulting, Access, Visio, Risk Management, Team Building, Business Development, Microsoft Office, Root Cause Analysis, Business Process..., Business Planning, Business Strategy, Databases, Financial Analysis, Product Management, Budgets, SAP, Training, Diversity
Education
Florida Coastal School of Law 2007 — 2008
Florida International University 1999 — 2004
Bachelor of Science, Industrial and Systems Engineering
Our Lady of Lourdes Academy
Our Lady of Lourdes Academy
Flagler Global Logistics August 2015 - Present
Society of Hispanic Professional Engineers 2000 - Present
Power Systems Manufacturing (PSM) an Alstom Company December 2008 - July 2015
American Express January 2006 - August 2007
UPS June 2004 - January 2006
Skills
Six Sigma, Project Management, Forecasting, Program Management, Team Leadership, Logistics, Process Improvement, Cross-functional Team..., MS Project, Business Process, Business Intelligence, Leadership, Data Analysis, Strategic Planning, Spanish, Systems Engineering, Analysis, Industrial Engineering, Management, Excel, Word, Planning, Process Management, CRM software, Siebel, Analytics, Demand Forecasting, Sales Management, Market Intelligence, Business Analysis, Quality, Sales Pipeline..., Management Consulting, Access, Visio, Risk Management, Team Building, Business Development, Microsoft Office, Root Cause Analysis, Business Process..., Business Planning, Business Strategy, Databases, Financial Analysis, Product Management, Budgets, SAP, Training, Diversity
Education
Florida Coastal School of Law 2007 — 2008
Florida International University 1999 — 2004
Bachelor of Science, Industrial and Systems Engineering
Our Lady of Lourdes Academy
Our Lady of Lourdes Academy
Henry Osuna's American Express Experience January 1996 - September 1996
Job VP at Bank of America
Industry Information Technology and Services
Experience
Bank of America October 1996 - Present
American Express January 1996 - September 1996
Hazen and Sawyer January 1995 - January 1996
US Army November 1972 - September 1980
Education
Florida Atlantic University 1991 — 1993
BA, Business Administration / Computer Information Systems
Universidad Metropolitana 1981 — 1982
General Education
Bank of America October 1996 - Present
American Express January 1996 - September 1996
Hazen and Sawyer January 1995 - January 1996
US Army November 1972 - September 1980
Education
Florida Atlantic University 1991 — 1993
BA, Business Administration / Computer Information Systems
Universidad Metropolitana 1981 — 1982
General Education
Doryeth Forbes- MBA, PMP, CSM's American Express Experience April 2003 - January 2006
Job Senior Manager Global Integrated Processes at Walmart
Industry Retail
Experience
Walmart December 2012 - Present
Walmart ISD May 2011 - December 2012
4Life Research March 2010 - May 2011
First Data Corporation September 2008 - March 2010
Royal Caribbean Cruise Lines, Inc February 2006 - August 2008
American Express April 2003 - January 2006
CCG International Inc October 2000 - March 2002
Black & Decker October 2000 - March 2002
Tasco Worldwide, Inc October 1997 - October 2000
Brothers Gourmet Coffees May 1995 - October 1997
Skills
Project Implementation, Project Management..., PMP, ERP, Integration, Planning, Team Building, Customer Relations, Project Planning, Certified Project..., Customer Service, Change Management, Team Management, Management, SDLC, Project Management, Business Analysis, Requirements Analysis, Leadership, Training, Team Leadership, Process Improvement, Access, SAP, Operations Management, Strategic Planning, Human Resources, Vendor Management, Testing, Logistics, Analysis, Business Process..., Resource Management, Business Process, Business Intelligence, Program Management, Cross-functional Team..., Visio, Project Portfolio..., PMO, Software Documentation, IT Strategy, IT Management, MS Project, Requirements Gathering, SharePoint, Quality Assurance, Software Project..., Business Requirements, Oracle
Education
Nova Southeastern University 2004 — 2006
Masters, Business Administration; Management
Florida Atlantic University 1994 — 1996
B.S., Finance & International Business
Walmart December 2012 - Present
Walmart ISD May 2011 - December 2012
4Life Research March 2010 - May 2011
First Data Corporation September 2008 - March 2010
Royal Caribbean Cruise Lines, Inc February 2006 - August 2008
American Express April 2003 - January 2006
CCG International Inc October 2000 - March 2002
Black & Decker October 2000 - March 2002
Tasco Worldwide, Inc October 1997 - October 2000
Brothers Gourmet Coffees May 1995 - October 1997
Skills
Project Implementation, Project Management..., PMP, ERP, Integration, Planning, Team Building, Customer Relations, Project Planning, Certified Project..., Customer Service, Change Management, Team Management, Management, SDLC, Project Management, Business Analysis, Requirements Analysis, Leadership, Training, Team Leadership, Process Improvement, Access, SAP, Operations Management, Strategic Planning, Human Resources, Vendor Management, Testing, Logistics, Analysis, Business Process..., Resource Management, Business Process, Business Intelligence, Program Management, Cross-functional Team..., Visio, Project Portfolio..., PMO, Software Documentation, IT Strategy, IT Management, MS Project, Requirements Gathering, SharePoint, Quality Assurance, Software Project..., Business Requirements, Oracle
Education
Nova Southeastern University 2004 — 2006
Masters, Business Administration; Management
Florida Atlantic University 1994 — 1996
B.S., Finance & International Business
Michael Crosnick's American Express Experience 2004 - 2007
Job Healthcare Operations Management Professional
Industry Hospital & Health Care
Experience
Centene Corporation September 2015 - Present
Centene Corporation May 2014 - September 2015
Centene Corporation March 2013 - May 2014
Independent Living Systems June 2012 - March 2013
Integrated Healthcare Solutions March 2012 - May 2012
Tenet Healthcare March 2011 - March 2012
Metaspire Consulting September 2010 - March 2011
Bethesda Cancer Center March 2008 - September 2010
MediScend Practice Advisors July 2007 - March 2008
American Express 2004 - 2007
Skills
Process Improvement, Healthcare, Leadership, Project Management, EHR, Healthcare Information..., Strategic Planning, SDLC, Cross-functional Team..., Team Building, SharePoint, EMR, Change Management, Analysis, Microsoft Office, Healthcare Management, Six Sigma, Project Planning, CRM, Healthcare Consulting, Business Process, Hospitals, HIPAA, MS Project, Project Portfolio..., Human Resources, Quality Assurance, Medicare, Healthcare IT, Software Quality..., SPC, Electronic Health..., EHR Implementation, Clinical Workflow..., Healthcare Revenue Cycle, Operations Analysis, Statistical Process..., SDLC Management, Organizational Change, Technology Planning, Technology Solutions, Microsoft Project, Electronic Medical..., EHR Adoption, Physician Practice..., Business Change..., Lean Transformation, Lean Thinking, Lean Tools, Lean Six Sigma
Education
Florida Atlantic University
BA, Communications
Centene Corporation September 2015 - Present
Centene Corporation May 2014 - September 2015
Centene Corporation March 2013 - May 2014
Independent Living Systems June 2012 - March 2013
Integrated Healthcare Solutions March 2012 - May 2012
Tenet Healthcare March 2011 - March 2012
Metaspire Consulting September 2010 - March 2011
Bethesda Cancer Center March 2008 - September 2010
MediScend Practice Advisors July 2007 - March 2008
American Express 2004 - 2007
Skills
Process Improvement, Healthcare, Leadership, Project Management, EHR, Healthcare Information..., Strategic Planning, SDLC, Cross-functional Team..., Team Building, SharePoint, EMR, Change Management, Analysis, Microsoft Office, Healthcare Management, Six Sigma, Project Planning, CRM, Healthcare Consulting, Business Process, Hospitals, HIPAA, MS Project, Project Portfolio..., Human Resources, Quality Assurance, Medicare, Healthcare IT, Software Quality..., SPC, Electronic Health..., EHR Implementation, Clinical Workflow..., Healthcare Revenue Cycle, Operations Analysis, Statistical Process..., SDLC Management, Organizational Change, Technology Planning, Technology Solutions, Microsoft Project, Electronic Medical..., EHR Adoption, Physician Practice..., Business Change..., Lean Transformation, Lean Thinking, Lean Tools, Lean Six Sigma
Education
Florida Atlantic University
BA, Communications
Douglas Di Paola's American Express Experience March 2015 - Present
Job Vice President/Business Leader Customer Engagement Network at American Express
Industry Financial Services
Experience
American Express March 2015 - Present
American Express 2013 - Present
American Express Company 2010 - 2013
American Express Company 1998 - 2010
Skills
Process Improvement, Credit Cards, Leadership, Vendor Management, Re-engineering, Call Center, Financial Services, Business Analysis, Team Leadership, CRM
Education
Nova Southeastern University 1992 — 1995
MBA, Business Administration
Florida Atlantic University
BBA, General Management
American Express March 2015 - Present
American Express 2013 - Present
American Express Company 2010 - 2013
American Express Company 1998 - 2010
Skills
Process Improvement, Credit Cards, Leadership, Vendor Management, Re-engineering, Call Center, Financial Services, Business Analysis, Team Leadership, CRM
Education
Nova Southeastern University 1992 — 1995
MBA, Business Administration
Florida Atlantic University
BBA, General Management
Jeff S. Hipschman's American Express Experience June 2014 - Present
Job AEDR Technology Concierge Lead Technician at American Express
Industry Information Technology and Services
Experience
American Express June 2014 - Present
Hewlett-Packard May 2009 - May 2014
IBM Global Services July 2007 - May 2009
IBM November 2001 - May 2004
Skills
Project Management, Program Management, Solution Architecture, Change Management, Leadership, Technology Management, IT Service Management, Troubleshooting, Active Directory, Integration, Servers, SharePoint, System Administration, Windows Server, Technical Support, Management, Vendor Management, Process Improvement
Education
Florida Atlantic University 1990 — 1992
Social Psychology, Sociology, Psychology, Criminal Justice
American Express June 2014 - Present
Hewlett-Packard May 2009 - May 2014
IBM Global Services July 2007 - May 2009
IBM November 2001 - May 2004
Skills
Project Management, Program Management, Solution Architecture, Change Management, Leadership, Technology Management, IT Service Management, Troubleshooting, Active Directory, Integration, Servers, SharePoint, System Administration, Windows Server, Technical Support, Management, Vendor Management, Process Improvement
Education
Florida Atlantic University 1990 — 1992
Social Psychology, Sociology, Psychology, Criminal Justice
Allen O'Neal's American Express Experience 1991 - 2001
Job Senior Vice President at Bank of America
Industry Financial Services
Experience
Bank of America August 2011 - Present
Bank of America 2001 - 2010
American Express 1991 - 2001
Deluxe Corporation 1983 - 2001
Skills
Operational Risk..., Change Management, Six Sigma, Call Center, Process Improvement, Risk Management, Governance, Portfolio Management, Process Engineering, Operational Risk, Credit Cards, Business Process..., Mortgage, PMO, Operational Excellence, Consumer Lending, Mortgage Lending, Strategic Planning, Quality Assurance, Leadership, Business Transformation, Management, Credit, Business Analysis, Call Centers, Banking, Credit Risk, Vendor Management, Business Process, Enterprise Risk..., Financial Risk, Loans, Strategy, Executive Management, Mergers & Acquisitions, Financial Services, Mortgage Banking, Project Management, Retail Banking, Relationship Management, Forecasting, Commercial Banking, Commercial Lending, Payments, Treasury Management
Education
University of Miami - School of Business 1995 — 1997
MBA, Business Administration
Florida Atlantic University 1983 — 1987
BBA, Business Administration
University of Florida 1976 — 1981
Computer Information Sciences (Engineering Option)
Bank of America August 2011 - Present
Bank of America 2001 - 2010
American Express 1991 - 2001
Deluxe Corporation 1983 - 2001
Skills
Operational Risk..., Change Management, Six Sigma, Call Center, Process Improvement, Risk Management, Governance, Portfolio Management, Process Engineering, Operational Risk, Credit Cards, Business Process..., Mortgage, PMO, Operational Excellence, Consumer Lending, Mortgage Lending, Strategic Planning, Quality Assurance, Leadership, Business Transformation, Management, Credit, Business Analysis, Call Centers, Banking, Credit Risk, Vendor Management, Business Process, Enterprise Risk..., Financial Risk, Loans, Strategy, Executive Management, Mergers & Acquisitions, Financial Services, Mortgage Banking, Project Management, Retail Banking, Relationship Management, Forecasting, Commercial Banking, Commercial Lending, Payments, Treasury Management
Education
University of Miami - School of Business 1995 — 1997
MBA, Business Administration
Florida Atlantic University 1983 — 1987
BBA, Business Administration
University of Florida 1976 — 1981
Computer Information Sciences (Engineering Option)
Stephen Enchin, PMP's American Express Experience 1999 - 2000
Job Project Manager at Nimsoft
Industry Information Technology and Services
Experience
CA/Nimsoft August 2011 - Present
TVR Optical and Kinisi Athletik March 2011 - Present
Citrix Systems October 2010 - February 2011
Citrix Systems September 2009 - October 2010
Citrix Systems March 2006 - February 2009
Citrix Systems March 2005 - March 2006
Tyco Safety Products 2000 - 2005
American Express 1999 - 2000
Skills
Cloud Computing, Enterprise Software, Product Management, SaaS, Product Marketing, Strategy, Virtualization, Integration, Program Management, Project Management, Cross-functional Team..., Management, Networking, Go-to-market Strategy, Leadership
Education
Florida Atlantic University 2013 — 2013
Project Management Professional
Massachusetts Institute of Technology - Sloan School of Management 2007 — 2008
Finance, Marketing, Strategy
Florida Institute of Technology 1988 — 1991
Bachelor of Science, Aviation Management and Flight Technology
CA/Nimsoft August 2011 - Present
TVR Optical and Kinisi Athletik March 2011 - Present
Citrix Systems October 2010 - February 2011
Citrix Systems September 2009 - October 2010
Citrix Systems March 2006 - February 2009
Citrix Systems March 2005 - March 2006
Tyco Safety Products 2000 - 2005
American Express 1999 - 2000
Skills
Cloud Computing, Enterprise Software, Product Management, SaaS, Product Marketing, Strategy, Virtualization, Integration, Program Management, Project Management, Cross-functional Team..., Management, Networking, Go-to-market Strategy, Leadership
Education
Florida Atlantic University 2013 — 2013
Project Management Professional
Massachusetts Institute of Technology - Sloan School of Management 2007 — 2008
Finance, Marketing, Strategy
Florida Institute of Technology 1988 — 1991
Bachelor of Science, Aviation Management and Flight Technology
Valeria Fabiani Burns's American Express Experience August 1995 - March 2006
Job Spanish Teacher at Academy at the Lakes
Industry Education Management
Experience
Academy at the Lakes August 2009 - Present
American Express August 1995 - March 2006
Education
University of Tampa
MBA, Business Administration
Florida Atlantic University
BS, Management and International Business
Academy at the Lakes August 2009 - Present
American Express August 1995 - March 2006
Education
University of Tampa
MBA, Business Administration
Florida Atlantic University
BS, Management and International Business
Rena Singletary's American Express Experience December 1999 - January 2009
Job Consumer Services Professional
Industry Consumer Services
Experience
American Express December 1999 - January 2009
Target June 1999 - December 1999
Education
Florida Atlantic University 2007 — 2010
Bachelors, Health Service Administration
American Express December 1999 - January 2009
Target June 1999 - December 1999
Education
Florida Atlantic University 2007 — 2010
Bachelors, Health Service Administration
jackie szaro's American Express Experience January 1990 - Present
Job Project Management at American Express
Industry Banking
Experience
American Express January 1990 - Present
Skills
Re-engineering, Call Center, Process Improvement, Credit Cards, Vendor Management, Customer Experience, Relationship Management, PMO, Business Analysis, Change Management, Process Engineering, SDLC, Workforce Management, Business Process..., Leadership, Business Process, Analysis, Cross-functional Team..., Operations Management, Financial Services, Strategy, Project Management, Project Portfolio..., Financial Analysis, Call Centers, Analytics, Outsourcing, Team Management, Management, Six Sigma, Requirements Gathering, IT Strategy, Project Delivery, ITIL, Business Strategy, Team Building, Coaching, Customer Retention
Education
Guilford College 1999 — 2003
Bachelor's degree, Business Administration and Management, General
Florida Atlantic University
American Express January 1990 - Present
Skills
Re-engineering, Call Center, Process Improvement, Credit Cards, Vendor Management, Customer Experience, Relationship Management, PMO, Business Analysis, Change Management, Process Engineering, SDLC, Workforce Management, Business Process..., Leadership, Business Process, Analysis, Cross-functional Team..., Operations Management, Financial Services, Strategy, Project Management, Project Portfolio..., Financial Analysis, Call Centers, Analytics, Outsourcing, Team Management, Management, Six Sigma, Requirements Gathering, IT Strategy, Project Delivery, ITIL, Business Strategy, Team Building, Coaching, Customer Retention
Education
Guilford College 1999 — 2003
Bachelor's degree, Business Administration and Management, General
Florida Atlantic University
Ruth Stanley-Vasquez, MSHRM's American Express Experience August 1986 - July 1999
Job Corporate Leadership & Org. Dev. Professional
Industry Hospital & Health Care
Experience
Broward Health December 2005 - Present
Precision Response Corporation May 2003 - December 2005
American Express August 1986 - July 1999
Skills
Benefits Administration, FMLA, Recruiting, Superior organizational..., Analytical Skills, Executive Presentation..., Creative Problem Solving, Superior written &..., Onboarding, Diversity & Inclusion, Employee Engagement, Training Programs, Training ROI, Training Leadership, Training Delivery, Instructional Design, Project Management, Design Evaluation, Leadership Development, Leadership Trainer, Orientation Programs, Educational Instruction, Healthcare, Adult Learning..., ADDIE, Adult Learning Theory, Learning Management..., Program Implementation, Influence At All Levels, Negotiation, Conflict Management, Change Management, Organizational..., Strategic Human..., Human Resource..., Leadership, Healthcare Management, Time Management, Training, Management, Process Improvement, Team Building, Strategic Planning, Talent Management
Education
Florida International University - College of Business 2008 — 2009
MSHRM, Human Resource Management
Florida Atlantic University 1994 — 1998
Bachelor of Science (B.S.), Business Administration and Management, General
Broward Health December 2005 - Present
Precision Response Corporation May 2003 - December 2005
American Express August 1986 - July 1999
Skills
Benefits Administration, FMLA, Recruiting, Superior organizational..., Analytical Skills, Executive Presentation..., Creative Problem Solving, Superior written &..., Onboarding, Diversity & Inclusion, Employee Engagement, Training Programs, Training ROI, Training Leadership, Training Delivery, Instructional Design, Project Management, Design Evaluation, Leadership Development, Leadership Trainer, Orientation Programs, Educational Instruction, Healthcare, Adult Learning..., ADDIE, Adult Learning Theory, Learning Management..., Program Implementation, Influence At All Levels, Negotiation, Conflict Management, Change Management, Organizational..., Strategic Human..., Human Resource..., Leadership, Healthcare Management, Time Management, Training, Management, Process Improvement, Team Building, Strategic Planning, Talent Management
Education
Florida International University - College of Business 2008 — 2009
MSHRM, Human Resource Management
Florida Atlantic University 1994 — 1998
Bachelor of Science (B.S.), Business Administration and Management, General
Guillermo Bengochea's American Express Experience March 2004 - June 2010
Job Finance Manager, NA Operations
Industry Professional Training & Coaching
Experience
Lee Hecht Harrison June 2010 - Present
American Express March 2004 - June 2010
The Coca-Cola Company September 1990 - March 2003
ITT Commercial Finance April 1989 - September 1990
Citicorp Savings of Florida March 1986 - April 1989
ITT Commercial Finance February 1983 - March 1986
Skills
Customer Service, Finance, Financial Services, Forecasting, Analysis, Strategic Planning, Leadership Development, Project Planning, Change Management, Managerial Finance, Management Consulting, Process Improvement, Business Process..., Training, Performance Management, Management, Leadership, Strategy
Education
Florida Atlantic University 1980 — 1982
BBA, Management & Marketing
University of Florida 1977 — 1980
Business Administration
PHS 1974 — 1977
Lee Hecht Harrison June 2010 - Present
American Express March 2004 - June 2010
The Coca-Cola Company September 1990 - March 2003
ITT Commercial Finance April 1989 - September 1990
Citicorp Savings of Florida March 1986 - April 1989
ITT Commercial Finance February 1983 - March 1986
Skills
Customer Service, Finance, Financial Services, Forecasting, Analysis, Strategic Planning, Leadership Development, Project Planning, Change Management, Managerial Finance, Management Consulting, Process Improvement, Business Process..., Training, Performance Management, Management, Leadership, Strategy
Education
Florida Atlantic University 1980 — 1982
BBA, Management & Marketing
University of Florida 1977 — 1980
Business Administration
PHS 1974 — 1977
Mesmin Augustin's American Express Experience 1996 - 1998
Job President at Mezanmi Technologies Inc.
Industry Computer Software
Experience
Mezanmi Technologies Inc. June 2011 - Present
FAME Inc. September 2008 - June 2011
Smart Solutions and Services January 2005 - September 2008
Advanced Systems Designs January 2001 - January 2005
Vazkor Technologies 1998 - 1998
American Express 1996 - 1998
Skills
VB.NET, ASP.NET, SSRS, Visual Studio, Crystal Reports, T-SQL, C#, SQL Server, Architecture, HTML, Business Process, .NET, jQuery, Database Development, JavaScript, XML, Agile, CSS, Web Services, AJAX, MySQL, Scrum, Web Development, Agile Methodologies, Microsoft SQL Server, Visual C#, Databases, SQL, Software Development, LINQ, OOP, SharePoint, Web Applications, Agile Project Management, IIS, WCF, Business Intelligence, Database Design, ASP, TFS, Visual Basic, Mobile Applications, SDLC, Software Project..., SSIS, Requirements Analysis
Education
Florida Atlantic University 1996 — 1999
BS, Computer Science
Mezanmi Technologies Inc. June 2011 - Present
FAME Inc. September 2008 - June 2011
Smart Solutions and Services January 2005 - September 2008
Advanced Systems Designs January 2001 - January 2005
Vazkor Technologies 1998 - 1998
American Express 1996 - 1998
Skills
VB.NET, ASP.NET, SSRS, Visual Studio, Crystal Reports, T-SQL, C#, SQL Server, Architecture, HTML, Business Process, .NET, jQuery, Database Development, JavaScript, XML, Agile, CSS, Web Services, AJAX, MySQL, Scrum, Web Development, Agile Methodologies, Microsoft SQL Server, Visual C#, Databases, SQL, Software Development, LINQ, OOP, SharePoint, Web Applications, Agile Project Management, IIS, WCF, Business Intelligence, Database Design, ASP, TFS, Visual Basic, Mobile Applications, SDLC, Software Project..., SSIS, Requirements Analysis
Education
Florida Atlantic University 1996 — 1999
BS, Computer Science
Emanuel Aguirre's American Express Experience Computer I.T SpecialistComputers R Us/Mobile C.R.U TechOctober 2000 - Present
Job Mobile C.R.U Tech / Let The C.R.U Come To You
Industry Computer & Network Security
Experience
American Express Computer I.T SpecialistComputers R Us/Mobile C.R.U TechOctober 2000 - Present
Skills
Computer Repair, Technical Support, Customer Service, Mobile Devices, Security, Network Security, Linux, Windows, Cloud Computing, Microsoft Office, Gaming Industry, Computer Hardware, Computer Maintenance
Education
Florida Career College-Miami 2008 — 2012
Bachelor of Technology (B.Tech.), Computer Technology/Computer Systems Technology
American Express Computer I.T SpecialistComputers R Us/Mobile C.R.U TechOctober 2000 - Present
Skills
Computer Repair, Technical Support, Customer Service, Mobile Devices, Security, Network Security, Linux, Windows, Cloud Computing, Microsoft Office, Gaming Industry, Computer Hardware, Computer Maintenance
Education
Florida Career College-Miami 2008 — 2012
Bachelor of Technology (B.Tech.), Computer Technology/Computer Systems Technology
Nally Mace's American Express Experience 1997 - 2005
Job SVP; Business Support Manager II at Bank of America
Industry Banking
Experience
Bank of America August 2012 - Present
Bank of America 2011 - 2012
Bank of America 2009 - 2011
Bank of America 2005 - 2009
American Express 1997 - 2005
Skills
Customer Experience, Project Management, Customer Service, PMO, Vendor Management, Change Management, Finance, Management, Leadership, Customer Retention, Performance Management, Team Building, Teamwork, SharePoint, Microsoft Office, Building Relationships, Employee Engagement, Strategic Planning, Readiness, Fast Learner, Highly motivated..., Events Coordination
Education
Florida Atlantic University 1997 — 2002
Bachelor's degree, Human Resources Management and Services
Bank of America August 2012 - Present
Bank of America 2011 - 2012
Bank of America 2009 - 2011
Bank of America 2005 - 2009
American Express 1997 - 2005
Skills
Customer Experience, Project Management, Customer Service, PMO, Vendor Management, Change Management, Finance, Management, Leadership, Customer Retention, Performance Management, Team Building, Teamwork, SharePoint, Microsoft Office, Building Relationships, Employee Engagement, Strategic Planning, Readiness, Fast Learner, Highly motivated..., Events Coordination
Education
Florida Atlantic University 1997 — 2002
Bachelor's degree, Human Resources Management and Services
Enrique Mertins Jr's American Express Experience February 2015 - Present
Job Funds Integrations and Cardprocessing Product Owner
Industry Information Technology and Services
Experience
American Express February 2015 - Present
Civil Air Patrol January 2008 - Present
American Express May 2013 - February 2015
American Express January 2012 - May 2013
ELMM, Inc January 2008 - January 2012
Divers Discount Florida January 2008 - January 2010
Publix Inc January 2004 - January 2008
IonFusion, Inc January 2002 - January 2004
Skills
Security, Troubleshooting, Networking, Program Management, Microsoft Office, Servers, Customer Service, Windows Server, Access, Project Planning, Project Management, Process Improvement, VMware, Information Technology, System Deployment, Team Building, Disaster Recovery, TCP/IP, Windows, Emergency Management, Training, Visio, VPN, SharePoint, IT Management, Data Center, Firewalls, Microsoft Excel, Data Analysis, Strategic Planning, SQL, System Administration, Software Documentation, Windows 7, Operating Systems, Marketing, Healthcare, Technical Support, Integration, Software Installation, Oracle Reports, Public Speaking, DNS, Splunk, Performance Analysis, Business Intelligence
Education
Nova Southeastern University 2012 — 2014
Masters of Science, Computer and Information Sciences, Information Security
Florida Atlantic University 2005 — 2008
Bachelors of Science, Psychobiology
Nova Southeastern University
Masters of Business Administration
American Express February 2015 - Present
Civil Air Patrol January 2008 - Present
American Express May 2013 - February 2015
American Express January 2012 - May 2013
ELMM, Inc January 2008 - January 2012
Divers Discount Florida January 2008 - January 2010
Publix Inc January 2004 - January 2008
IonFusion, Inc January 2002 - January 2004
Skills
Security, Troubleshooting, Networking, Program Management, Microsoft Office, Servers, Customer Service, Windows Server, Access, Project Planning, Project Management, Process Improvement, VMware, Information Technology, System Deployment, Team Building, Disaster Recovery, TCP/IP, Windows, Emergency Management, Training, Visio, VPN, SharePoint, IT Management, Data Center, Firewalls, Microsoft Excel, Data Analysis, Strategic Planning, SQL, System Administration, Software Documentation, Windows 7, Operating Systems, Marketing, Healthcare, Technical Support, Integration, Software Installation, Oracle Reports, Public Speaking, DNS, Splunk, Performance Analysis, Business Intelligence
Education
Nova Southeastern University 2012 — 2014
Masters of Science, Computer and Information Sciences, Information Security
Florida Atlantic University 2005 — 2008
Bachelors of Science, Psychobiology
Nova Southeastern University
Masters of Business Administration
Jon C Hennen's American Express Experience May 1989 - April 2000
Job Director of Operations Plastyc, Inc.
Industry Financial Services
Experience
Plastyc May 2011 - Present
FIS August 2006 - April 2011
TMS Health May 2004 - August 2006
Precision Response Corporation July 2000 - May 2004
American Express May 1989 - April 2000
Skills
Program Management, Account Management, Mobile Payments, CRM, Management, Strategy, Product Management, Credit Cards, Financial Services, Debit Cards, Vendor Management, Strategic Partnerships, Business Development, Product Marketing
Education
Nova Southeastern University 1994 — 1996
MBA, Business
Florida Atlantic University 1988 — 1990
BA, Accounting
Plastyc May 2011 - Present
FIS August 2006 - April 2011
TMS Health May 2004 - August 2006
Precision Response Corporation July 2000 - May 2004
American Express May 1989 - April 2000
Skills
Program Management, Account Management, Mobile Payments, CRM, Management, Strategy, Product Management, Credit Cards, Financial Services, Debit Cards, Vendor Management, Strategic Partnerships, Business Development, Product Marketing
Education
Nova Southeastern University 1994 — 1996
MBA, Business
Florida Atlantic University 1988 — 1990
BA, Accounting
Kinnesha Jackson's American Express Experience November 2002 - May 2006
Job Business Analyst at Farmers Insurance
Industry Insurance
Experience
Farmers Insurance November 2013 - Present
Arise Virtual Solutions Inc. March 2012 - November 2013
Oce April 2011 - June 2012
Birks & Mayors Inc. July 2006 - June 2011
American Express November 2002 - May 2006
Skills
Data Analysis, Financial Analysis, Financial Reporting, Database Management, Database Design, Ad Hoc Reporting, Variance Analysis, Reporting & Analysis, Excel, Access, Pivot Tables, Vlookup, Visio, Essbase, MySQL, Avaya, JD Edwards, Business Analysis, Analysis, Accounting, Forecasting, Business Process..., SDLC, Credit Analysis, Databases, Data Warehousing, CRM, SQL
Education
Nova Southeastern University 2010 — 2012
M.B.A
Florida Atlantic University 2003 — 2010
B.B.A
Farmers Insurance November 2013 - Present
Arise Virtual Solutions Inc. March 2012 - November 2013
Oce April 2011 - June 2012
Birks & Mayors Inc. July 2006 - June 2011
American Express November 2002 - May 2006
Skills
Data Analysis, Financial Analysis, Financial Reporting, Database Management, Database Design, Ad Hoc Reporting, Variance Analysis, Reporting & Analysis, Excel, Access, Pivot Tables, Vlookup, Visio, Essbase, MySQL, Avaya, JD Edwards, Business Analysis, Analysis, Accounting, Forecasting, Business Process..., SDLC, Credit Analysis, Databases, Data Warehousing, CRM, SQL
Education
Nova Southeastern University 2010 — 2012
M.B.A
Florida Atlantic University 2003 — 2010
B.B.A
Miroslava Popova's American Express Experience December 2002 - January 2004
Job Financial Analyst
Industry Financial Services
Experience
Health Option One, Inc May 2012 - July 2012
GenSpring Family Offices August 2011 - April 2012
In the Biz Solutions March 2010 - August 2011
Citco Technology Management January 2008 - March 2010
H&R Block January 2006 - January 2007
American Express December 2002 - January 2004
Seaboard Marine January 2002 - December 2002
Skills
Microsoft Office, Business Analysis, Report Writing, Liaison, Statistical Software, Accounting, Tax Accounting, Pricing Analysis, Advent, Macro, Bloomberg, Financial Analysis, QuickBooks, Auditing, Strategic Financial..., Bulgarian, Russian, Quantitative Analytics, Budget, Forecasting
Education
Florida Atlantic University
Bachelor of Business Administration
Technical University
Bachelor of Science, Mechanical Engineering Industrial Management
Health Option One, Inc May 2012 - July 2012
GenSpring Family Offices August 2011 - April 2012
In the Biz Solutions March 2010 - August 2011
Citco Technology Management January 2008 - March 2010
H&R Block January 2006 - January 2007
American Express December 2002 - January 2004
Seaboard Marine January 2002 - December 2002
Skills
Microsoft Office, Business Analysis, Report Writing, Liaison, Statistical Software, Accounting, Tax Accounting, Pricing Analysis, Advent, Macro, Bloomberg, Financial Analysis, QuickBooks, Auditing, Strategic Financial..., Bulgarian, Russian, Quantitative Analytics, Budget, Forecasting
Education
Florida Atlantic University
Bachelor of Business Administration
Technical University
Bachelor of Science, Mechanical Engineering Industrial Management
Esmeralda Adderley's American Express Experience June 2007 - Present
Job Relationship Care Professional at American Express
Industry Financial Services
Experience
American Express June 2007 - Present
American Express June 2007 - Present
Market Usa January 2001 - September 2004
Education
Florida Atlantic University 2006 — 2009
Bachelors, Marketing
American Express June 2007 - Present
American Express June 2007 - Present
Market Usa January 2001 - September 2004
Education
Florida Atlantic University 2006 — 2009
Bachelors, Marketing
Paxton Idowu's American Express Experience April 2001 - May 2011
Job President at Paxton International
Industry Management Consulting
Experience
American Express April 2001 - May 2011
Paxton International March 1999 - April 2002
Skills
Call Center, Customer Service, Business Analysis, Strategic Planning, Customer Satisfaction, Microsoft Office, Team Leadership, Project Management, Microsoft Excel, Visio, Risk Management, Team Building, Business Development, Operations Management, Access, Call Centers, Leadership
Education
Florida Atlantic University
CMBM, Medical Administration
Nova Southeastern University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Hill University
Doctor of Philosophy (PhD), Business Administration and Management, General
Barry University 2005 — 2007
Bachelor's degree, Business Administration and Management, General
Keiser University 2000 — 2001
Associate's degree, Computer Engineering
College of Journalism, London 1974 — 1976
Associate's degree, Mass Communications
American Express April 2001 - May 2011
Paxton International March 1999 - April 2002
Skills
Call Center, Customer Service, Business Analysis, Strategic Planning, Customer Satisfaction, Microsoft Office, Team Leadership, Project Management, Microsoft Excel, Visio, Risk Management, Team Building, Business Development, Operations Management, Access, Call Centers, Leadership
Education
Florida Atlantic University
CMBM, Medical Administration
Nova Southeastern University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Hill University
Doctor of Philosophy (PhD), Business Administration and Management, General
Barry University 2005 — 2007
Bachelor's degree, Business Administration and Management, General
Keiser University 2000 — 2001
Associate's degree, Computer Engineering
College of Journalism, London 1974 — 1976
Associate's degree, Mass Communications
Lisa A Price's American Express Experience January 2013 - Present
Job Social Media Representative
Industry Financial Services
Experience
American Express January 2013 - Present
American Express January 2011 - December 2012
American Express February 2007 - December 2011
Skills
Call Center, Credit Cards, Customer Experience, Financial Services, Payments, Relationship Management, Banking, Call Centers, Customer Retention, Program Management
Education
Florida Atlantic University 2009 — 2015
American Express January 2013 - Present
American Express January 2011 - December 2012
American Express February 2007 - December 2011
Skills
Call Center, Credit Cards, Customer Experience, Financial Services, Payments, Relationship Management, Banking, Call Centers, Customer Retention, Program Management
Education
Florida Atlantic University 2009 — 2015
Marco A. Gutierrez's American Express Experience July 2014 - Present
Job Finance Manger at American Express delivering Management Analytics and Decision Support
Industry Financial Services
Experience
American Express July 2014 - Present
American Express January 2009 - July 2014
Skills
Financial MIS reporting..., Relationship builder..., Excel, Microsoft Office..., Team Building, Call Center, Customer Service, Negotiation
Education
Florida Atlantic University - College of Business 1992 — 1996
Bachelor’s Degree, Finance & International Business
American Express July 2014 - Present
American Express January 2009 - July 2014
Skills
Financial MIS reporting..., Relationship builder..., Excel, Microsoft Office..., Team Building, Call Center, Customer Service, Negotiation
Education
Florida Atlantic University - College of Business 1992 — 1996
Bachelor’s Degree, Finance & International Business
Garie Frett Jr's American Express Experience March 2006 - February 2008
Job Diesel Technician at Broward County Government and owner of BGT PERFORMANCE LLC.
Industry Automotive
Experience
Broward County Government March 2009 - Present
UnitedHealth Group September 2008 - March 2009
Sysco July 2008 - September 2008
American Express March 2006 - February 2008
American Express July 2003 - March 2006
American Express March 2001 - July 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Project Management, B
Florida Career College-Miami
Bachelor's Degree, Computer and Information Sciences and Support Services, A
Broward County Government March 2009 - Present
UnitedHealth Group September 2008 - March 2009
Sysco July 2008 - September 2008
American Express March 2006 - February 2008
American Express July 2003 - March 2006
American Express March 2001 - July 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Project Management, B
Florida Career College-Miami
Bachelor's Degree, Computer and Information Sciences and Support Services, A
Maria Downing's American Express Experience January 2011 - Present
Job American Express
Industry Financial Services
Experience
American Express January 2011 - Present
Hello Florida January 2002 - June 2010
Skills
Financial Accounting, Food & Beverage, Corporate Events, Hotel Management, Destination Events, Transportation Planning, Customer Service, Sales Management, Event Designing, Team Building, Incentive Travel, Hospitality Management, Gala Dinners, Client Presentation, Entertainment Management, Vendor Management, Meeting Planning, Credit Cards, Event Management
Education
Florida Atlantic University
Meeting and Event Planning
American Express January 2011 - Present
Hello Florida January 2002 - June 2010
Skills
Financial Accounting, Food & Beverage, Corporate Events, Hotel Management, Destination Events, Transportation Planning, Customer Service, Sales Management, Event Designing, Team Building, Incentive Travel, Hospitality Management, Gala Dinners, Client Presentation, Entertainment Management, Vendor Management, Meeting Planning, Credit Cards, Event Management
Education
Florida Atlantic University
Meeting and Event Planning
Michael Benavides's American Express Experience July 2014 - Present
Job Platinum Customer Care Professional American Express
Industry Financial Services
Experience
American Express July 2014 - Present
Vitamin World June 2011 - July 2014
AT&T March 2008 - May 2011
Circuit City August 2004 - March 2008
Skills
Business Development, Business Relationship..., Microsoft Office, Outlook, Windows, Sales Management, Planogram Development, Visual Merchandising, Customer Service, Customer Experience, Retail Sales, Retail Marketing, Inventory Management, Retail, Sales
Education
Florida Atlantic University 2005 — 2009
Bachelor's Degree, Bachelor of Business Administration (BBA) Management, General
American Express July 2014 - Present
Vitamin World June 2011 - July 2014
AT&T March 2008 - May 2011
Circuit City August 2004 - March 2008
Skills
Business Development, Business Relationship..., Microsoft Office, Outlook, Windows, Sales Management, Planogram Development, Visual Merchandising, Customer Service, Customer Experience, Retail Sales, Retail Marketing, Inventory Management, Retail, Sales
Education
Florida Atlantic University 2005 — 2009
Bachelor's Degree, Bachelor of Business Administration (BBA) Management, General
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
USAA
Charles Schwab
Ameriprise Financial Services, Inc.