American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
Toshiba Business Solutions 2015 - Present
Perry Ellis International - @PEICorp July 2014 - July 2015
Perry Ellis International - @PEICorp November 2013 - July 2014
Perry Ellis International - @PEICorp July 2012 - November 2013
American Express August 2010 - July 2012
Belk June 2007 - September 2008
Skills
E-commerce, Account Management, Marketing Strategy, Inventory Management, Financial Analysis, Operations Management, Project Coordination, Merchandising, Marketing, Social Media, Customer Service, Social Media Marketing, Forecasting, Analysis, Avaya, Management, Google Analytics, Microsoft Excel, Basecamp, Public Speaking, Demandware, Sales, Microsoft Office, Sales Management, eCommunications, Sales Operations
Education
Florida International University 2015 — 2016
Master of Business Administration (M.B.A.)
Florida State University 2003 — 2007
Bachelor's Degree, Business Management
American Express October 2014 - Present
American Express October 2012 - September 2014
AAR Corp November 2011 - October 2012
American Express January 2011 - June 2011
Skills
Minitab, Six Sigma, DMAIC, Industrial Engineering, Value Stream Mapping, Lean Manufacturing, Continuous Improvement, Visio, Process Improvement, MS Project, Process Engineering, Root Cause Analysis, Kaizen, Operations Research, TQM, Quality Control, 5S, Data Analysis, Arena Simulation..., Project Management, Business Process Mapping, Microsoft Excel, Kanban, Quality Assurance, Supply Chain Management
Education
Florida International University 2009 — 2011
Bachelor of Science (B.S.), Industrial and Systems Engineering
Belfron SA 2005 - Present
Lennar April 2002 - May 2005
American Express June 2000 - February 2002
American Express June 1998 - June 2000
American Express 1995 - 1997
Skills
Business Strategy, Business Analysis, Business Planning, Business Process..., New Business Development, Business Modeling, Intercompany..., Financial Modeling, Financial Reporting, Strategic Planning, Strategic Financial..., Systems Approach, Supply Chain Management, Supply Chain..., Crisis Management, Operational Turnaround, Organizational..., Restructuring, Outsourcing, Optimization, Risk Management, Credit Cards, Hyperion Enterprise, Essbase, Revenue Recognition, Entrepreneurial..., Financial Analysis, Leadership, Management, Process Improvement, Financial Services, Strategy
Education
Florida International University 1994 — 1996
Economia, Undergrad/Graduate program in Economics
Universidad de la República 1982 — 1986
Economía, Aplicación modelo matemático
American Express August 2015 - Present
American Express November 2014 - August 2015
Catalina Marketing October 2014 - October 2014
Skills
Microsoft Office, Financial Analysis, Microsoft Excel, Financial Reporting, Customer Service, Information Security..., Project Management, Stock Market Analysis, Banking, Microsoft Word, PowerPoint, Account Management, Network Security, Quality Assurance, Automated Software..., QTP, ASP.NET, Java, Market Research, Accounting, Management, Business Analysis, Team Management
Education
Florida Institute of Technology 2012 — 2014
Master of Science (M.S.), computer information systems
IBS Hyderabad 2008 — 2010
Master of Business Administration (MBA), finance
Osmania University 2004 — 2008
Bachelor of Engineering (B.E.), Mechanical Engineering
American Express April 2015 - Present
American Express January 2012 - Present
Vanguard October 2011 - December 2011
3D Spinal Solutions June 2011 - September 2011
Primerica May 2004 - June 2011
ABCO Premium Finance August 2003 - January 2004
U.S.A. Distributors, Inc October 2002 - July 2003
U.S.A. Distributors, Inc August 2000 - December 2001
H Sanitation Corporation January 1999 - August 1999
Skills
Research, Customer Relations, Operations Management, Team Leadership, Financial Analysis, Leadership, Account Management, Negotiation, New Business Development, PowerPoint, Business Strategy, Insurance, Strategy, Business Analysis, Accounting, Management, Sales, Sales Operations, Microsoft Office, Vendor Management, Process Improvement, Coaching, Leadership Development, Project Management, Strategic Partnerships, Business Development, Cross-functional Team..., Finance, CRM, Management Consulting, Contract Negotiation, Marketing Strategy, SDLC, Risk Management, Strategic Planning, Networking
Education
University of Arizona, Eller College of Management 2015 — 2017
Master of Science (M.S.), Management Information Systems, General
Florida International University 2000 — 2003
B.A, International Relations & Economics
Western Connecticut State University 1999 — 2000
Attended, Marketing/Marketing Management, General
American Express November 2014 - Present
American Express June 2014 - December 2014
American Express February 2012 - June 2014
American Express September 2010 - April 2012
American Express April 2009 - September 2010
American Express June 2008 - April 2009
Skills
Business Analysis, Management, Leadership, Project Planning, Process Improvement, Relationship Management, Financial Services, Analytics, Call Centers, Financial Analysis, Team Leadership, Vendor Management, Banking, Microsoft Excel, Data Analysis, Team Management, CRM, Customer Experience, Strategy, Market Research, Business Strategy, Business Development, Business Process..., Product Management, Competitive Analysis, Risk Management, Cross-functional Team..., Business Planning, Forecasting, Change Management, Strategic Planning, Project Management, Marketing, Credit Cards, Program Management, Digital Marketing, Marketing Strategy, Finance, Microsoft Office
Education
Nova Southeastern University 2012 — 2014
Master of Business Administration (M.B.A.), Marketing
Florida International University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Marketing
McGladrey October 2001 - Present
American Express October 2001 - September 2005
Skills
CPA, Certified Internal..., Certified in Risk..., Accounting, Auditing, Sarbanes-Oxley Act, Internal Controls, Internal Audit, Financial Reporting, GAAP, External Audit, Financial Analysis, Assurance, Compliance Testing, Single Audit, Government Accounting, Healthcare Consulting, School Districts, Government Agencies, Enterprise Risk..., IT Audit, Business Process..., Financial Risk, CISA, Financial Statements, US GAAP, Forensic Accounting
Education
Florida Institute of Technology 2002 — 2004
MBA, Accounting and Finance
Florida International University - College of Business 1992 — 1999
BS, Accounting
Recall September 2014 - Present
Recall December 2010 - September 2014
Recall April 2010 - December 2010
Recall January 2009 - April 2010
Recall July 2008 - December 2008
Recall September 2007 - July 2008
General Motors August 2006 - August 2007
American Express December 2004 - December 2005
American Express September 2003 - December 2004
Skills
Workforce Planning, Applications Support, Process Development, Conflict Resolution, Microsoft Office, Training Delivery, Workforce Management, NetSuite, IEX, Avaya, Green Belt, Technical Support, Solution Selling, Six Sigma, Process Simulation, Coaching, Team Building, Strategic Planning, Leadership, Business Process..., Social Media Governance, Business Requirements, User Acceptance Testing, Account Management, Document Imaging, Project Management, Program Management, Training, Team Management, Customer Satisfaction, Management, Team Leadership, Salesforce.com, Process Improvement, CRM
Education
Troy University 2007 — 2008
BS, Political Science
Florida International University 2004 — 2006
Political Science
Miami Dade College 2002 — 2004
Associate, Public Administration
Riverside Presbyterian Church May 2013 - June 2013
Regency Centers March 2012 - December 2012
Annuel Preston, LMT May 2007 - March 2012
Sunshine Dress Company March 2005 - April 2008
American Express September 2003 - March 2005
Skills
Microsoft Office, Communication, Office Administration, Teamwork, Business Writing, Independent Thinking, Creative Problem Solving, Loyal, Travel Arrangements, Report Writing, Administrative..., Creative Writing, Editing, Outlook, Critical Thinking, Customer Service, Nonprofits, Training, Proposal Writing, Analysis
Education
Florida International University
B.A., English
IBM September 2015 - Present
Fidelity Investments May 2014 - July 2015
Imprivata August 2013 - July 2014
eBay Enterprise April 2013 - August 2013
Pole Star Space Applications March 2013 - April 2013
Oxford Global Resources October 2010 - March 2013
American Express January 2009 - September 2010
Herzog Contracting Corp. 2001 - 2006
Skills
Software Development, Git, Test Automation, Subversion, REST, MySQL, XML, Continuous Integration, SQL, Oracle, JSON, Selenium, Microsoft SQL Server, SDLC, WCF, Ext JS, Core Java, AJAX, OOP, XHR, RESTful, Backbone.js, AngularJS, Node.js, Agile Methodologies, Lean Software..., MongoDB, GruntJS, Jenkins, HTML5, SASS, Maven
Education
University of Miami
Political Science / Computer Science
Florida International University
Computer Science
Concentrix February 2014 - Present
IBM Global Process Services October 2012 - January 2014
Nokia Services 2008 - February 2012
Nokia 2000 - 2008
American Express 1997 - 2000
American Express 1997 - 2000
Skills
Program Management, Quality Management, Continuous Improvement, ITIL, Customer Satisfaction, Planning, Service Management, IT Service Management, Business Process, Six Sigma, Change Management, Process Development, Metrics, Telecommunications, Vendor Management, CMMI, Operational Excellence, Process Improvement, Business Process..., Agile, Operations Management, Process Management, Problem Solving, Cross-functional Team..., Coaching, Root Cause Analysis, Team Building, Balanced Scorecard, Business Strategy, Performance Management, Software Project..., Customer Relations, Quality Systems, Risk Management, Strategic Planning, Project Planning, Supply Chain Management, Quality Assurance, Team Leadership, Scrum, Service Delivery, Mobile Devices, Leadership, Virtual Teams, Agile Methodologies, Cloud Computing, Outsourcing, Business Transformation, Project Portfolio..., PMP
Education
Florida Institute of Technology 2011 — 2014
Master of Science Information Technology, Management Information Systems, General, 3.8
University of California, Santa Barbara 1986 — 1989
BA, Political Science International Relations
Acalanes High school 1979 — 1983
Quala Sustainable Container Solutions February 2015 - Present
American Express April 2014 - October 2014
Fidelity National Information Services February 2013 - April 2014
Tui Travel February 2011 - January 2013
Verizon August 2010 - January 2011
Royal Caribbean International April 2010 - July 2010
The Mosaic Company November 2009 - February 2010
Flowserve 2003 - 2009
Flowserve 2003 - 2003
Flowserve 2002 - 2003
Skills
Process Improvement, Program Management, Business Process..., PMP, Project Management, SDLC, Vendor Management, Business Analysis, ERP, Project Planning, MS Project, Visio, Six Sigma, Change Management, Project Portfolio..., Process Engineering, Cross-functional Team..., PMO, Business Process, Business Intelligence, Successful Business..., Software Development, Lean Thinking, Mule ESB, MongoDB, Global E-commerce, ITIL, IT Service Management, Quality Assurance, SharePoint, Team Building, Testing, Analysis, Management, Training, SAP, Risk Management, Leadership, Databases, Scrum, Data Center, E-commerce, Access, Security, Solution Architecture, IT Management, IT Strategy, Microsoft Office
Education
Florida Institute of Technology 2010 — 2011
Masters, Business Administration
University of Houston
BSME, Mechanical Engineering
North Harris County College
Associates, Accounting
American Express March 2015 - Present
American Express May 2014 - March 2015
American Express October 2012 - May 2014
American Express January 2011 - October 2012
American Express July 2009 - January 2011
University of Florida May 2008 - May 2009
Cordis May 2007 - August 2007
Skills
Software Development, Software Engineering, Software Architectural..., Business Architecture, Service Oriented..., Network Architecture, SDLC, Database Design, Credit Bureau, Distributed Systems, IT Strategy, C++, SOA, Enterprise Architecture, Agile Methodologies, DB2, Ant, XML, Requirements Gathering, Requirements Analysis, Java, Programming, Software Project..., Integration, AJAX, JavaScript, Maven, JSP, Websphere, SQL, Scrum, Java Enterprise Edition, Software Documentation, C#, .NET, Databases, Web Services, Testing, Software Design, Application Architecture, Architectures, Microsoft SQL Server, Subversion, System Architecture, ASP.NET, Design Patterns, SharePoint, Web Applications, MySQL, Business Requirements
Education
Nova Southeastern University 2013 — 2014
Master of Science (M.S.), Information Technology
University of Florida 2010 — 2012
Master of Science (MS), Computer Engineering
University of Florida 2006 — 2009
Bachelor of Science (B.S.), Computer Engineering
Florida International University 2004 — 2006
Bachelor of Science (B.S.), Computer Engineering
Northwestern Mutual Financial Network March 2005 - Present
American Express February 2003 - March 2005
Skills
Teamwork, Project Management, Retirement, Coaching, Asset, Finance, Fixed Annuities, Disability Insurance, Wealth Management...
Education
Florida International University
B.A., Business Management
Florida International University
Ameriprise Financial Services, Inc. 1987 - Present
Foundation for Financial Planning January 2000 - December 2010
Ameriprise Financial Services, Inc. April 1998 - December 2007
American Express 1987 - 1998
Eastern Airlines 1976 - 1987
Education
College of Financial Planning 2007 — 2008
CRPC, Chartered Retirement Planning Counselor - Financial Planning
Florida International University 1972 — 1977
Marketing
Memorial Healthcare System December 2011 - November 2013
USPTO February 2011 - October 2011
Memorial Healthcare System May 2004 - February 2011
American Express June 1997 - June 2002
Skills
Healthcare Information..., Laboratory, Biomedical Engineering, Medical Devices, Healthcare, EHR, EMR, Informatics, Epic Systems, Data Analysis, HL7, HIPAA, Biotechnology, Validation, Six Sigma
Education
Florida International University 2005 — 2009
BS, Biomedical Engineering
Miami Dade College 1998 — 2001
AS, Medical Technology
American Express 1990 - 2011
Skills
Analytics, Operations Management, Customer Relations, Multi-Site Operations, Creative Problem Solving, Patience, Customer Satisfaction, Employee Engagement, Sabre, ACD, Call Center, Change Leadership, Microsoft Office, Global Operations, Travel Management, Customer Service, Management, Call Centers, Hospitality, Business Travel, Change Management, Team Leadership, Contract Negotiation, Team Management, Hotels, Forecasting, Account Management, Online Travel, Tourism, Leadership, Travel Technology, Customer Experience, Strategy, Negotiation, Airlines, Revenue Analysis, Ticketing
Education
Florida Institute of Technology
American Express December 2011 - Present
American Express, US Corporate Services March 2007 - December 2011
American Express TRS 2007 - December 2011
American Express February 2005 - March 2007
American Express Latin America 2004 - 2007
American Express May 2004 - February 2005
CCC Information Services February 1998 - May 2004
Skills
Strong Account..., C-level Negotiations, Effective Consultative..., Vendor Management, Sales, International Project..., Customer Satisfaction, Customer Retention, Business Development, Strategic Partnerships, Business Analysis, Account Management, Business Strategy, Competitive Analysis, Management, Product Management, Credit Cards, Program Management, Relationship Management, Solution Selling, Cross-functional Team..., Analytics, Electronic Payments
Education
Florida International University 1990 — 1994
Bachelor, Business Admin, Marketing & International Business
Florida International University - College of Business 1990 — 1994
Bachelors, Marketing, International Business
Hylant March 2014 - Present
ReachLocal November 2013 - January 2014
McCann Associates January 2013 - October 2013
LexisNexis January 2011 - December 2012
American Express 2010 - 2011
ADP January 2006 - January 2010
Thomson Reuters Westlaw January 2004 - January 2006
Computer Associates, Inc January 1999 - January 2004
Skills
Negotiation, Salesforce.com, CRM, Microsoft Office, Outlook, Sales Prospecting, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, HRIS Database Management, Human Resources, Risk Management, Employee Benefits, Voluntary Employee..., Loss Prevention, Management, Sales, Solution Selling, Account Management, Selling, Marketing, PowerPoint, Customer Service, Leadership, Strategic Planning
Education
Villanova University 2013 — 2015
Master's degree, Public Administration
Florida Institute of Technology
Master of Business Administration (M.B.A.), MBA with a Specialization on Healthcare Management (currently pursuing)
University of Phoenix
Bachelor of Science (B.S.), Business Administration and Management, General, 3.54 GPA
University of Pennsylvania - The Wharton School
Certified Employee Benefit Specialist (CEBS) Studies-(Currently Pursuing)
Pepperdine University
Certification, Certificate: Sales and Business Negotiation
American Express March 2015 - Present
American Express July 2013 - March 2015
American Express January 2011 - July 2013
American Express May 2007 - January 2011
American Express March 2005 - July 2007
American Express January 2003 - March 2005
Carnival Cruise Lines January 2001 - January 2002
Intervac, Inc January 1990 - January 2001
Skills
Microsoft Office, Lotus Notes, Brassring, PeopleSoft, Training, Internet, Managing a team, Analysis, Avaya CMS, EWM, IEX, Change Management, Coaching, Team Leadership, Strategic Planning, Strategic Thinking, Presentation Development, Teamwork, Innovation, Building Relationships, Mentoring, Call Center, Customer Service, Customer Experience, Multi Tasking, Data Analysis, Business Process..., Team Management, Avaya, Recruiting, Cross-functional Team..., Customer Retention, Call Centers, Employee Relations, Sabre, Performance Management, Management, Selling, Account Management, Leadership, Employee Engagement, Human Resources, Strategy, Outsourcing, Operations Management, Negotiation, Vendor Management, Sales, Project Management, Customer Satisfaction
Education
Nova Southeastern University 2008 — 2011
MBA, Business Administration
Florida International University 1990 — 1995
B.S., Hospitality Management
Ultimate Software July 2015 - Present
Nationstar Mortgage February 2013 - July 2015
GMAC Mortgage 2008 - 2012
American Express 2006 - 2008
Homecomings Financial 2001 - 2006
Elan Pharmaceuticals 2000 - 2001
Skills
Process Improvement, Vendor Management, Leadership, Risk Management, Team Building, Project Management, Management, Mortgage Banking, Strategy, Customer Service, Analysis, Portfolio Management, Mortgage Lending, Financial Analysis, Microsoft Office, Strategic Planning, Credit, Negotiation, Sales, Financial Services, Banking, Underwriting, Mortgage Servicing, Business Process, Finance, Recruiting, Budgets, Software Documentation, Loans, Event Planning, Loan Origination, Human Resources, Operational Risk..., Business Strategy, Employee Training, Business Analysis, Real Estate
Education
Florida International University
Bachelor of Arts (B.A.), Psychology / Nutrition
American Express September 2015 - Present
American Express September 2005 - Present
Skills
Credit Cards, Financial Services, Financial Analysis, Risk Management, Business Analysis, Portfolio Management, Re-engineering
Education
Florida International University 2005 — 2006
Master of Science (M.S.), Engineering Management
Florida International University 2002 — 2004
Bachelor of Science (B.S.), Industrial and Systems Engineering
Lockheed Martin May 2015 - Present
CACI International Inc June 2014 - January 2015
Northrop Grumman Information Systems October 2011 - April 2014
Marriott International October 2010 - September 2011
Wells Fargo Advisors July 2009 - October 2010
Blue Cross and Blue Shield of South Carolina December 2007 - April 2009
Wachovia Corporation May 2006 - September 2007
Blue Cross and Blue Shield of South Carolina September 2001 - April 2006
American Express December 1998 - September 2001
Various different positions with other companies. October 1997 - December 1998
Skills
COBOL, SDLC, JCL, Mainframe, CICS, Databases, System Testing, Testing, Software Development, IBM Mainframe, Systems Analysis, VSAM, Visio, Integration, Quality Assurance, z/OS, Data Modeling, Agile Methodologies, Fileaid, IMS DB/DC, MVS, Requirements Analysis, Easytrieve, QMF, TSO, Syncsort, SPUFI, IBM Utilities, Xpediter, Production Support, Software Documentation, DB2/SQL, Endevor, ISPF, Application Development, User Acceptance Testing, OS/390, FTP, NDM, RACF, SDSF, JES2, Programming, Quality Center, Database Design, Stored Procedures, Documentation, SMTP, DB2, SharePoint
Education
University of Maryland Baltimore County 2014 — 2016
Curriculum: Cyber/Electronic Operations and Cyber Warfare
University of South Carolina - The Moore School of Business 2003 — 2005
Masters in Business Administration, Concentration in Management Science and International Business, GPA = 3.72 / 4.00
Glendale Community College 1998 — 2000
Computer Science Curriculum
Florida State University - College of Business 1977 — 1979
Bachelor of Science, Business Administration and Marketing
Florida International University 1973 — 1975
Bachelor of Arts, Political Science - International and Comparative Politics
Miami-Dade Community College 1971 — 1973
Associate of Arts (A.A.), General Studies
American Express January 2014 - Present
American Express January 2012 - January 2014
American Express April 2007 - January 2012
American Express December 2004 - March 2007
Skills
PMBOK, Adobe Photoshop, MS Office Suite, MS Project, Visio, Digimine, Omniture, Digital Marketing, Interactive Marketing, E-business, Web Project Management, Email Marketing, Product Development, Social Media Marketing, Integrated Marketing, Online Marketing, Digital Strategy, Mobile Marketing, Loyalty Programs, Marketing, Leadership, Management, Technical Analysis, Product Management, Strategy, Analytics, Credit Cards, Marketing Strategy, CRM, Project Management, Relationship Management, Financial Services, Customer Experience
Education
University of Phoenix 2007 — 2008
MBA, eBusiness
Florida International University 1998 — 2001
BA, MIS, International Business
Primerica from CitiGroup December 2007 - Present
American Express April 2005 - Present
PRC November 2005 - April 2006
Education
Florida International University 2001 — 2003
American Senior High School 1998 — 2001
American Express March 2014 - Present
HBO Latin America September 2011 - March 2014
HBO Latin America June 2008 - September 2011
Carnival Cruise Lines November 2006 - June 2008
Skills
Spanish, Market Research, Digital Marketing, Marketing Strategy, Online Advertising, Marketing Communications, Social Media Marketing, Microsoft Excel, Sales, Management
Education
Nova Southeastern University 2014 — 2016
Candidate, Master of Business Administration (MBA)
Florida International University
Bachelor of Business Administration (BBA), Double Major: Management & International Business
American Express September 2014 - Present
Brown Sims, P.C. February 2011 - August 2014
Zumpano Patricios & Winker September 2008 - February 2011
Belen Jesuit Preparatory School August 1998 - June 2005
Skills
Civil Litigation, Longshore & Harbor..., Legal Research, Legal Writing, Litigation, Commercial Litigation, Product Liability, Trial Practice, Torts, Personal Injury, Trials, Mediation, Wrongful Death, Arbitration, Appeals, Courts
Education
University of Miami School of Law 2005 — 2008
Juris Doctor, Law
Florida International University
Bachelor of Arts (BA), English Literature
American Express September 2014 - Present
American Express July 2013 - September 2014
American Express April 2011 - July 2013
General Mills March 2010 - April 2011
American Express January 2009 - March 2010
American Express January 2008 - January 2009
Skills
Six Sigma, Quality Assurance, Information Technology, Process Improvement, Quality Control, SDLC, Agile Methodologies, Project Management, MS Project, Flow Charts, Continuous Improvement, Statistics, Analysis, Cross-functional Team..., Requirements Analysis, SharePoint, Requirements Gathering, Systems Analysis, Management, Business Analysis, Visio, Business Process, Business Process Mapping, Business Requirements, Data Analysis, Risk Management, Software Documentation, Project Delivery, Leadership, Business Process..., Strategy, Microsoft Project
Education
Nova Southeastern University 2009 — 2011
Master of Business Administration (M.B.A.)
Florida International University 2003 — 2008
Bachelor of Science (BS), Industrial and Systems Engineering
Office Depot April 2015 - Present
Norwegian Cruise Line September 2014 - January 2015
Innovent Solutions January 2014 - August 2014
Open English August 2013 - January 2014
Carnival Cruise Lines January 2013 - August 2013
Cross Country Home Services July 2012 - January 2013
Kaplan University May 2006 - May 2010
International Institute of Business Analysts (IIBA) May 2006 - January 2010
American Express August 2002 - October 2004
American Express August 2002 - April 2004
Skills
Higher Education, PL/SQL, Agile Methodologies, Business Analysis, MS Project, Microsoft SQL Server, Scrum, SQL, Software Development, Project Management, Visio, SharePoint, User Acceptance Testing, Databases, Software Documentation, Business Requirements, JavaScript, .NET, E-Learning, Web Applications, Access, Microsoft Office, Data Modeling, ASP.NET, Microsoft Excel, T-SQL, Waterfall, PowerPoint, Microsoft Word, Requirements Gathering, Project Planning, SDLC, Sitecore, IT Strategy, Enterprise Architecture, PMO, Quality Assurance, Analysis, Systems Analysis, Cross-functional Team..., Requirements Analysis, Change Management, C#, Zuora, Salesforce.com..., CRM, UML, Technical Design, Automation, Functional Requirements
Education
Florida International University 1994 — 1998
Bachelor of Science, Management Information Systems
Florida International University 1994 — 1998
Bachelor's degree, Management Information Systems, General
kaplan university
NYC Department of Education September 2014 - Present
NYC Department of Education May 2014 - Present
Discovery Communications August 2013 - May 2014
Discovery Communications January 2013 - August 2013
Discovery Communications January 2012 - January 2013
Carnival Cruise Lines October 2008 - April 2010
American Express February 2008 - May 2008
American Express June 2007 - February 2008
Rain Forest Aquaculture November 2004 - May 2007
Fleet, Technology & Maintenance January 2004 - November 2004
Skills
Microsoft Office, Siebel, Mapper, Microsoft Excel, Spanish, English, Outlook, Marketing, PowerPoint, Account Management, Team Leadership, IBMS, GripIt, Program Coordination, Sales, Time Management, Strategic Planning, Negotiation, Analysis, Project Planning, Trade Show Presentations, Office Management, Media Planning, Product Marketing, Organizational..., Always Punctual, Promotional Copy, Customer Service, Customer Satisfaction, Social Media
Education
LIU Brooklyn 2014 — 2017
Master's Degree, Education/Teaching of Individuals in Secondary Special Education Programs
University of Rochester 2010 — 2011
Master of Science, Business with a concentration in Marketing
Florida International University 2002 — 2004
Bachelor of Science, Business Administration with concentration in International Relations
Universidad Escuela de Administración y Finanzas y Tecnologías 2000 — 2002
Bachelor's Degree, International Business
Dart Container Sales Company October 2005 - Present
American Express October 2004 - October 2005
American Express April 2001 - October 2004
Skills
Sales Presentations, Sales Process, Cold Calling, Sales, Selling, Selling Skills, Trade Shows, Marketing Strategy, Direct Sales, Team Building, Customer Service, Marketing, Account Management, B2B, Business Analysis, Call Centers, Change Management, Coaching, Competitive Analysis, Customer Experience, Customer Retention, Customer Satisfaction, Employee Training, Forecasting, Key Account Development, Leadership, Management, Negotiation, Pricing, Process Improvement, Sales Operations, Team Leadership, Teamwork, Training
Education
Florida International University 1998 — 2000
Bachelor of Science (B.S.), Communication, General
MasterCard January 2013 - Present
MasterCard September 2011 - January 2013
American Express April 2001 - March 2008
American Express March 1994 - March 2001
Skills
Business Development, Credit Cards, Strategy, Strategic Planning, Strategic Financial..., Relationship Management, Payments, Management, Financial Services, Financial Analysis, Finance, Business Analysis, Banking, Business Strategy
Education
Florida International University 1981 — 1987
BA, Finance
Coral Park Senior High 1979 — 1981
High School
American Express April 2013 - November 2014
Wells Fargo April 2011 - March 2013
Westerman & Associates, Inc March 2008 - February 2011
Alliance Retail Services October 2007 - February 2008
Lowe's Companies, Inc. December 2005 - June 2007
Gold's Gym March 2005 - November 2005
Skills
Customer Service, Deposits, Cross Selling, Microsoft Excel, Sales, Outlook, Microsoft Office, Banking, PowerPoint, Microsoft Word, Access, Retail Banking, Data Entry, Time Management, Call Centers, Performance Metrics, Customer Service...
Education
Florida International University 2011 — 2016
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Miami Dade College 2005 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.4
American Sr. High 2001 — 2004
High School Diploma
Brightstar Corp. April 2015 - Present
Brightstar Corp. April 2014 - March 2015
Burger King Corporation January 2014 - April 2014
Burger King Corporation May 2013 - December 2013
Burger King Corporation August 2012 - April 2013
Burger King Corporation August 2011 - August 2012
Burger King Corporation January 2011 - August 2011
Burger King Corporation October 2010 - January 2011
Burger King Corporation March 2010 - October 2010
American Express June 2009 - March 2010
Skills
Hiring, SAP, Business Objects, Microsoft Office, Sourcing, College Recruiting, BrassRing, Onboarding, Employee Relations, Recruiting, Human Resources, Talent Acquisition, Sales, Management, Time Management, Customer Service, Strategy, Talent Management, Customer Satisfaction, Personnel Management, Training, Leadership, Employee Benefits, HRIS, Performance Management, Succession Planning, Employee Training, Leadership Development
Education
University of Phoenix
BS, Business Management
Florida International University
Business Administration
Chicanos Por La Causa April 2014 - Present
CPLC Parenting Arizona August 2007 - March 2014
AZ Center for Change 2008 - 2009
Devereux September 2002 - July 2007
American Express December 1999 - July 2002
Arizona Biodyne January 1997 - December 1999
Skills
Non-profits, Psychotherapy, Fundraising, Grant Writing, Coaching, Staff Development, Leadership, Employee Training, Program Management, Public Relations, Strategic Planning, Customer Service, Training, Nonprofits, Policy, Community Outreach, Management, Team Leadership, Healthcare, Program Development, Grants, Behavioral Health, Marketing, Social Services, Volunteer Management, Family Therapy, Research, Leadership Development, Board Development, Program Evaluation, Community Development, Case Management, Philanthropy
Education
St. Thomas University
Master's Degree, Human Resources
Florida International University
Bachelors of Arts, Psychology
Maricopa Community College
Associate's Degree, Psychology
Friends Of Hope International April 2010 - Present
American Express October 2003 - March 2014
Skills
Management, Microsoft Word, Microsoft Excel, Customer Service, Performance Management, Sales, Strategic Planning, Employee Engagement, Talent Management, Training Delivery, Negotiation, Team Building, Process Improvement
Education
Florida International University 1999 — 2003
Bachelor's degree, Business Administration and Management, General
Darden January 2015 - Present
Real Express Financial Services October 2010 - January 2015
Fine Line Interactive Design Studio September 2007 - October 2010
American Express September 2005 - September 2007
American Express January 2003 - September 2005
American Express July 2002 - January 2003
American Express June 2000 - July 2002
Skills
Digital Media, Online Marketing, Advertising, Web Design, Web Development, Brand Management, Digital Strategy, SEM, SEO, Web Content Management, Social Media, Web Analytics, Customer Acquisition, Product Development, User Experience, User Interface Design, Online Advertising, HTML, CSS, Flash, Adobe Creative Suite, Omniture, Google Analytics
Education
Florida International University 2015 — 2017
Master’s Degree, Mass Communication - Global Strategic Communications
The Art Institute of Fort Lauderdale 2000 — 2003
Bachelor's Degree, Interactive Media Design
American Express April 2012 - Present
American Express July 2009 - April 2012
American Express June 2008 - July 2009
Florida Blue April 2006 - May 2008
Nova Southeastern University April 2005 - April 2006
Skills
IT Strategy, Enterprise Architecture, Application Architecture, Technology Architecture, Technical Leadership, TOGAF, Software Development, Java Enterprise Edition, .NET, SOA, Linux, DB2, Software Engineering, Thought Leadership, Strategic Thinking, Websphere, Microsoft SQL Server, Web Services, SDLC, UML, Solution Architecture, Technical Architecture, Software Project..., Enterprise Software, EAI
Education
Penn State University
M.S.E., Software Engineering
Nova Southeastern University
M.S., Management Information Systems
Florida International University
B.S., Information Technology
American Express July 2015 - Present
BJ's Wholesale Club September 2011 - July 2015
BJ's Wholesale Club October 2010 - September 2011
BJ's Wholesale Club January 2010 - October 2010
BJ's Wholesale Club February 2008 - January 2010
Centro America Envios June 2000 - January 2008
Carnival Cruise Lines November 2005 - June 2007
Gap Inc. October 2004 - May 2005
Skills
Recruiting, Performance Management, Public Speaking, New Business Development, Sales Management, Talent Acquisition, Organizational..., Teaching, Training Delivery, Hands-on Training, Direct Marketing, Personal Development, Business Acquisition, Reliability, Fast Learner, Education, Project Management
Education
Nova Southeastern University 2011 — 2013
Master of Science - Human Resource Management, 3.97 GPA
Florida International University 2009 — 2010
Bachelor, Business Administration; International Business
Florida International University 2002 — 2007
Bachelor of Business Administration (B.B.A.), Management
American Heart Association American Stroke Association April 2014 - Present
KNEXT April 2012 - November 2012
American Express March 2011 - April 2012
Porter Novelli September 2009 - November 2010
Porter Novelli May 2008 - August 2009
Skills
Public Relations, Integrated Marketing, Media Relations, Digital Marketing, Marketing Communications, Press Releases, Advertising, Strategic Communications, Brand Development, Marketing, Market Research, New Media, Corporate Communications, Strategic Planning, Copywriting, Publicity, Reputation Management, Social Media
Education
Florida International University 2012 — 2014
Master's Degree, Global Strategic Communications
Southeastern University 2006 — 2008
Bachelor of Science, Journalism & Public Relations
Valley Forge Fabrics Inc. 2014 - Present
Hotel Connections, Ltd 2013 - 2013
American Express Consumer Travel 2007 - 2012
PRC 2005 - 2007
American Express 2004 - 2006
American Express 1996 - 2004
Royal Caribbean International 1990 - 1996
Skills
Call Center, Management, Customer Experience, Brand Loyalty, Customer Retention, Customer Satisfaction, Travel Management, Revenue Analysis, BPO, Telemarketing, Operations Management, Lead Generation, Income Statement, Strategic Partnerships, CRM, Call Centers, Credit Cards, Financial Services, Training, Leadership, Relationship Management, Start-ups, Employee Engagement, Recruiting, Sales, Forecasting, Vendor Management, Team Leadership, Coaching, Outsourcing, Project Management, Sales Process, Process Improvement, Sales Management, Business Development, Team Building, Hospitality, Team Management, Hiring, Business Process..., Account Management, Hotels, Strategy, Quality Assurance, Cross-functional Team..., Performance Management, P&L Management, Budgets, New Business Development, Tourism
Education
University of Miami 1998 — 1999
MBA, International Business
Florida International University 1984 — 1989
Bachelor of Science, Communications / Marketing
ALTA 2011 - 2014
Avon Products, Inc. 2005 - 2011
The Clorox Company 2003 - 2005
American Express 2000 - 2002
Visa 1988 - 1999
Skills
Corporate Communications, Strategic Communications, Public Relations, Marketing, Leadership, Marketing Communications, Management, Media Relations, Strategic Planning, Internal Communications, Cross-functional Team..., Event Management, Advertising, Project Management, Project Planning, Product Development, Competitive Analysis, Program Management, Brand Management, Writing, Copy Editing, Press Releases, Press Conferences, Crisis Management, Media Planning, Speech Writing, VIP Protocol, Vendor Relationship..., Corporate Social..., Trade Shows, Social Media Marketing, Ghostwriting, C Suite
Education
Florida International University
BA, Sociology and Anthropology
Nova Southeastern University
MBA, Business
Cigna October 2014 - Present
Cigna November 2011 - September 2014
March of Dimes August 2012 - December 2012
American Express August 2010 - June 2011
University of Florida May 2010 - August 2010
Skills
Health Insurance, Public Health, Health Education, Healthcare Management, Onsite Coordination, Employee Benefits, Salesforce.com, Employee Wellness..., Life & Health Insurance...
Education
Florida International University 2011 — 2012
Master of Public Health (M.P.H.), Health Promotion and Disease Prevention
University of Florida 2006 — 2010
Bachelor of Science (B.S.), Health Education and Behavior
Great HealthWorks November 2014 - Present
First Data Corporation March 2014 - September 2014
Bupa February 2013 - March 2014
American Express April 2006 - 2012
American Express August 1997 - April 2006
American Express February 1995 - August 1997
Skills
Business Analysis, Requirements Gathering, Software Documentation, Analysis, Business Intelligence, Microsoft SQL Server, Testing, Integration, Business Process, Business Requirements, Project Management, Google Adwords, Visual Studio, Business Development, Agile Methodologies, E-commerce, Quality Assurance, Waterfall, C#, Test Planning, HTML, Web Applications, Query Analyzer, Web Development, WordPress, SEM, Joomla, SEO, Marketing Strategy, PHP, CSS, Web Analytics, MySQL, CRM, Management, Vendor Management, Leadership
Education
Florida International University 1990 — 1994
Bachelor of Arts (BA), Finance
Vitacost.com June 2013 - January 2015
Sigma Sigma Sigma National Sorority 2009 - September 2013
Divine and Memorable Events LLC January 2010 - June 2013
American Express November 2009 - June 2013
American Express June 2008 - November 2009
Divi Carina May 2007 - August 2007
Elizabeth Arden Red Door Spa October 2005 - May 2007
Skills
Promotions, Scheduling, Coaching, Customer Service, Coordinating Events, Coordinating Special..., Organization &..., Leadership Development, Analytical Skills, Team Building, Training, Talent Acquisition, Highly detail oriented, Committed to Customer..., Communication Skills, Managerial Skills, Identifying Trends, Identifying Process..., Managing Project Budgets, Vendor Management, Public Relations, Analysis, Event Planning, Brand Management, E-commerce, Leadership, Microsoft Office, Public Speaking, Social Networking, Microsoft Excel, Management, Communication, Marketing, Time Management, PowerPoint, Event Management, Social Media
Education
Nova Southeastern University 2009 — 2012
Master's, Business Administration
Florida International University 2006 — 2008
Bachelor, Business Administration; Finance
American Express November 2006 - Present
Delta Air Lines December 1982 - November 2006
Air Florida December 1979 - December 1982
Air Canada June 1979 - June 1980
Carnival Cruise Lines June 1977 - June 1979
Skills
Call Centers, Business Travel, Training, Sabre, Instructional Design, Customer Service, Performance Management, Process Improvement, Travel Management, Online Travel, Instructor-led Training, Employee Training, Team Management, Apollo, Ticketing, Operations Management, Airlines, Team Building, Coaching, Training Delivery, Leisure Travel, E-Learning, Blended Learning, Analysis, Program Management, Virtual Training, Amadeus, Team Leadership, Leadership
Education
Florida International University 1980 — 1982
Business Administration and Management, General
Miami Dade College 1977 — 1979
Associate of Arts (A.A.), Transportation/Mobility Management
American Express August 2014 - Present
Management Leadership for Tomorrow March 2014 - August 2014
SBS - Mega TV April 2014 - July 2014
Comcast Spotlight June 2011 - March 2014
Wachovia, A Wells Fargo Company February 2011 - June 2011
FIU, Recreation Services October 2008 - April 2011
DraftFCB NYC June 2009 - August 2009
Broward Health June 2008 - August 2008
Skills
Web Design, InDesign, Social Media Marketing, Facebook, Event Planning, Public Relations, Microsoft Office, Marketing, PowerPoint, Digital Marketing, Online Advertising, Microsoft Excel, Marketing Communications, Social Networking, Digital Media, Public Speaking, Account Management, Cold Calling, Cable Television, New Business Development, Social Media, Television
Education
Florida International University 2006 — 2010
Bachelor of Science, Advertising
St. Thomas Aquinas High School 2002 — 2006
St. Helen Catholic School
American Express September 2006 - Present
Ameican Express 2004 - 2006
American Express 2002 - 2004
Skills
Marketing Communications, Marketing, Marketing Strategy, Compliance, Legal Compliance, Office Administration, Corporate Branding, Financial Services, Credit Cards, Direct Mail, Analysis, AML, Relationship Management, Payment Card Processing, Customer Service, Policy, Strategy, Leadership, Human Resources, Direct Marketing, Customer Acquisition, Debit Cards, Analytics, Segmentation, CRM, Training, Call Centers, Management
Education
Florida International University
BFA, Theatre
Immaculate Conception School
Immaculate Conception School
Miami Marlins January 2007 - Present
Air Jamaica Vacations 2002 - 2006
American Classic Voyages November 2000 - January 2002
Royal Caribbean International March 1998 - November 2000
The Box - Music Television November 1995 - March 1998
Sterling Healthcare February 1994 - November 1995
American Express March 1993 - February 1994
United Trust Fund October 1986 - March 1993
Skills
Business Intelligence, Governance, IT Management, Disaster Recovery, IT Strategy, Strategic Planning, Project Management, Information Technology, Security, Team Leadership, Budgets, Program Management, CRM, Management, Telecommunications, Networking, ITIL, Data Center, Strategy, Enterprise Software, Business Analysis, Cloud Computing, Leadership, Vendor Management, Integration, SaaS, Databases, Enterprise Architecture, Consulting, IT Operations, Salesforce.com, SharePoint, Microsoft CRM, Project Portfolio..., Infrastructure
Education
Florida International University 1984 — 1986
BA
Miami Dade College 1982 — 1984
AA
Miami Dade County Commission 2011 - 2012
American Express October 2006 - August 2010
Skills
Customer-focused, Great Leader, Analytic Thinker, Team-oriented, Information Seeking, Persuasiveness, Interpersonal Skill, Result Oriented, Sales
Education
Nova Southeastern University 2008 — 2010
Master of Business Administration (M.B.A.)
Florida International University 2004 — 2006
Bachelor Degree, Business Administration and Management, General
University of Miami May 2014 - Present
University of Miami, Miller School of Medicine September 2012 - May 2014
University of Miami, Miller School of Medicine November 2010 - September 2012
Royal Caribbean Cruises Ltd. October 2009 - November 2010
Florida International University January 2008 - October 2009
Royal Caribbean Cruises Ltd. May 2007 - January 2008
American Express August 2006 - May 2007
J&M Karaoke, Audio y Video January 2004 - May 2006
Skills
Project Management, HRIS, Simulations, MIS, Time Series Analysis, Design of Experiments, Stochastic Modeling, Data Analysis, Operations Research, Statistics, Process Improvement, Six Sigma, Spanish, Analysis, Data Mining, Employee Relations, Statistical Modeling
Education
University of Miami 2015 — 2017
Master’s Degree, MRED+U (Master of Real Estate Development and Urbanism)
University of Miami 2013 — 2015
Master of Business Administration (M.B.A.), MBA for Working Professionals Program
University of Miami 2012 — 2013
Graduate Business Certificate Program
WorldatWork Society of Certified Professional 2011 — 2013
Global Remuneration Professional (GRP)
WorldatWork Society of Certified Professionals 2011 — 2013
Certified Compensation Professional (CCP)
Florida International University 2010 — 2010
Six Sigma Green Belt
Florida International University 2008 — 2009
Master’s Degree, MSEM (Master of Science in Engineering Management)
Florida International University 2006 — 2007
Bachelor’s Degree, BSIE (Bachelor of Science in Industrial and Systems Engineering)
Universidad del Norte 2002 — 2006
Bachelor of Science, Industrial Engineering
Universidad del Norte 2002 — 2005
Certificate of Proficiency, French
Moocho April 2014 - Present
Scientificode September 2010 - Present
CALANOA Software LLC April 2009 - Present
NxGen Software, LLC June 2011 - April 2014
American Express June 2006 - September 2010
Oracle Corporation March 2002 - June 2006
TradeStation Securities (formerly Omega Research) 1996 - 2001
NOAA - HRD (Hurricane Research Division) 1993 - 1995
Skills
iPhone, Objective-C, Interface Builder, OpenGL ES, Mobile Applications, iOS development, Agile Methodologies, SOA, Mobile Devices, iOS, Software Development, Java Enterprise Edition, Android, Java, Web Services, Scrum, Mobile Technology, Programming, User Experience, Integration, Architecture, Software Engineering, Git, Oracle, Cloud Computing, REST, Software Design, Web Development, Agile Project Management, Web Applications, Object Oriented Design, OOP, JSON, Open Source, Subversion, Android Development
Education
Florida International University 1990 — 1995
Bachelor of Science, Computer Science, Minor in Physics
Miami Beach Sr. High 1986 — 1990
MasterCard August 2011 - Present
Increventi, Corp July 2009 - August 2011
American Express November 2006 - August 2009
American Express TRS November 1998 - November 2006
American Express 1992 - 1998
Barnett Bank of Florida 1988 - 1992
Skills
Business Development, Marketing, Income Statement, Sales, Finance, International Management, Consumer Marketing, Credit Cards, Financial Services, Payments, Strategic Partnerships, Business Strategy
Education
Florida International University - College of Business 1991 — 1994
MBA
Florida International University 1984 — 1988
BBA
Turnberry Associates July 2015 - Present
ycresumewritingplus.com 2008 - Present
American Express 2012 - 2015
Carnival Corporation June 2010 - September 2012
Kaplan University 2012 - 2012
Careers USA 2010 - 2010
Randstad 2006 - 2009
Skills
Talent Acquisition, Staffing Services, Human Resources, Applicant Tracking..., Talent Management, Interview Preparation, Resume Writing, Career Counseling, Permanent Placement, Salary Negotiations, Team Leadership, Corporate Recruiting, Executive Staffing, Direct Hires, Onboarding, New Hire Orientations, Benefits Negotiation
Education
Nova Southeastern University 2007 — 2010
Masters, Human Resources Management
Florida International University 1999 — 2005
Bachelors, Psychology
Stylecraft Ventures LLC Senior Manager - Technology Infrastructure ManagementAmerican Express2003 - 2007
American Express 1997 - 2003
Skills
Cross-functional Team..., Analysis, Budgets, Business Analysis, Business Process..., Business Process..., CRM, IT Management, Leadership, Management, Process Improvement, Program Management, Project Management, Six Sigma, Strategy, Team Building, Team Leadership, Vendor Management
Education
Florida International University 1987 — 1991
BS, Industrial and Systems Engineering
Paytech Corp November 2013 - Present
Telecommunications Regulatory Board of Puerto Rico October 2012 - July 2013
MUNICIPAL REVENUE COLLECTION CENTER May 2009 - September 2012
Telefónica Larga Distancia/Telefonica Empresas/Telefonica USA December 2001 - January 2009
American Express November 1992 - December 2001
LUIS A AYALA COLON & SUCRS INC August 1987 - November 1992
Skills
Strong analytical..., Excellent problem..., State and Federal..., Fully bilingual..., Telecommunications, Team Leadership, Business Planning, Budgets, Financial Analysis, Strategic Planning, Team Management, Forecasting, Management Consulting, Business Strategy, Project Management, Change Management, Outsourcing, Latin America, Process Improvement, Analysis, Federal Law, State Politics, Accounting, Negotiation, Finance, Customer Service, Financial Reporting, Auditing, Account Reconciliation, Internal Audit, Accounts Payable, Accounts Receivable, Managerial Finance, Internal Controls, General Ledger, Financial Accounting, Payroll, Invoicing, Banking, Variance Analysis, Cash Management, Financial Audits, Corporate Finance, Due Diligence, Tax, Management, MIS, Accruals, Business Analysis, Spanish
Education
Florida International University 2007 — 2008
Business Administration Courses, Business Administration Courses
Sacred Heart University of Puerto Rico 1998 — 2002
Master of Business Administration, Major in Taxes, Minor in Human Resources
Catholic University of Puerto Rico 1981 — 1985
Bachelor in Business Administration, Major in Accounting and Management, Minor- Finance
Pamper and Play January 2008 - Present
JANSSEN CNS Pharmaceuticals May 2006 - July 2007
PRICARA (Johnson and Johnson) February 2004 - January 2006
American Express August 2000 - June 2003
Enterprise Rent-A-Car May 1997 - July 2000
Education
Florida International University
Bachelors Degree, Sociology/Psychology
Wilhelmsen Ships Services February 2013 - Present
Wilhelmsen Ships Services September 2010 - January 2014
Wilhelmsen Ships Services December 2007 - 2010
Barwil December 2006 - May 2008
Embraer Aircraft Corporation October 2000 - May 2004
American Express October 1998 - May 2000
Skills
Process Improvement, Business Analysis, Change Management, Visio, Software Documentation, MS Project, SDLC, Analysis, Project Management, Integration, Program Management, Project Planning, Access, Financial Reporting, Management, Budgets, Accounting, Managerial Finance, Strategy, Training, Databases, System Administration, Finance, ERP, Auditing, Negotiation, Business Process...
Education
University of Southern California - Marshall School of Business 2013 — 2014
Master of Science (MS)
University of Houston 2004 — 2006
MBA (2004
Florida International University 1996 — 2000
Bachelor of Science
University of Nairobi 1995 — 1995
BSc
St Mary's 1993 — 1994
International Baccalaureate
Visa Inc. March 2015 - Present
UnitedHealthcare January 2010 - March 2015
United Healthcare October 2007 - December 2009
American Express 1992 - 2007
Skills
Cross-functional Team..., Management, Strategy, Six Sigma, Business Process..., Process Improvement, Strategic Planning, Business Analysis, Credit Cards, Change Management, Vendor Management, Financial Services, Management Consulting, Program Management, Risk Management, Business Process Mapping, Project Management, Relationship Management, PMO
Education
Nova Southeastern University 1997 — 1998
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida International University 1990 — 1992
Bachelor's degree, Public Relations, Advertising, and Applied Communication
American Express May 2008 - October 2012
HOPS International September 2004 - May 2008
Skills
C#, ASP.NET, Microsoft SQL Server, WCF Services, Web Design, Visual Studio, ADO.NET, Web Development, Web Applications, Web Services, Java, JavaScript, CSS
Education
Florida International University 2002 — 2004
Bachelor of Science (BS), Computer Science
American Express 2004 - 2011
American Express Company 1996 - 2004
American Express 1992 - 1996
American Express 1988 - 1992
American Express 1984 - 1988
American Express 1980 - 1984
American Express 1977 - 1980
Skills
Hospitality Management, Employee Engagement, Corporate & Leisure..., Latin America &..., Franchise Development &..., Internal/External..., Business Planning &..., P&L Responsibilities, Project Management, Marketing, Revenue Streams, Relationship Management, Customer Value..., Contract Negotiation, Spanish, English, Service Delivery..., Budget, Caribbean, Business Planning, Budgets, Leadership, Sales, Negotiation, Management, Latin America, Strategy, Leisure Travel, Mergers, P&L Management, Tourism, Travel Management, Credit Cards, Pricing, Marketing Strategy, New Business Development, Mergers & Acquisitions, Business Travel, Hotels, Financial Services, Business Strategy, Travel Technology, B2B, Sabre, Call Centers, Business Development, Customer Satisfaction, Competitive Analysis, Finance, Strategic Partnerships
Education
Florida International University 1975 — 1977
Bachelor of Applied Science (B.A.Sc.), School of Hospitality Management, Graduated with Honors
MSH Group May 2015 - Present
Cable & Wireless Communications July 2014 - May 2015
Covidien March 2013 - November 2013
Covidien October 2009 - March 2013
Nike, Inc. January 2007 - July 2009
American Express October 2003 - January 2007
American Express January 2001 - October 2003
Kellstrom Defense Aerospace Inc. August 1999 - December 2000
Skills
Talent Management, Talent Acquisition, Succession Planning, Performance Management, Employee Engagement, Employee Relations, Strategy, Organizational..., Leadership Development, Workforce Planning, Deferred Compensation, HR Policies, Organizational...
Education
Florida International University
Masters, Human Resources Development
Florida International University
Bachelor's Degree, Education
Cisneros Group of Companies January 2012 - Present
Cisneros Group of Companies April 2010 - December 2011
Media World / Imagina US October 2006 - April 2010
Universidad Argentina de la Empresa 2001 - 2003
American Express 1999 - 2003
Skills
Spanish (Native),..., Excel, Word,..., Budgeting, Financial Analysis, Spanish, Excel, US GAAP reporting, Consolidated Financial..., SAP, Corporate Finance, Valuation, Start-ups, Financial Modeling, Forecasting, Budgets, Microsoft Excel, Accounting
Education
Florida International University
MBA, Concentration: Accounting/Finance
Universidad Argentina de la Empresa 1995 — 1999
Bachelors, Finance
Ricoh Latin America Inc 2014 - Present
Miami/South Florida 2012 - Present
Newell Rubbermaid 2010 - 2012
Newell Rubbermaid 2008 - 2010
Broward County 2006 - 2008
ADP TotalSource 2005 - 2006
American Express 1993 - 2005
Skills
Talent Management, Organizational..., Performance Management, Succession Planning, Change Management, Personnel Management, Coaching, Employee Relations, Leadership Development, Team Building, Strategic Planning, Management, Recruiting, Strategy, Workforce Planning, Human Resources, Leadership, Project Management, Business Process..., Employee Engagement, Training & Development
Education
Florida International University 1997 — 2001
MA, International Studies
Pomona College 1989 — 1993
BA, American/United States Studies/Civilization
American Express January 2011 - Present
Pfizer April 2009 - December 2011
American Express November 2002 - April 2009
American Express July 2005 - January 2008
American Express November 2002 - July 2005
MPR Associates, Inc. March 2000 - November 2002
ACTE January 1999 - March 2000
Health Industry Distributors Association 1999 - 2000
ACTE July 1995 - January 1999
ACTE April 1992 - July 1995
Skills
Corporate Communications, Communication Training, Internal Communications, Strategic Communications, Advertising, Newsletters, Event Management, Creative Direction, Speech Writing
Education
Florida International University 1986 — 1989
BA, Communications (journalism)
DHL Global Mail Americas September 2005 - Present
American Express 2004 - 2005
Skills
Logistics, Six Sigma, Process Improvement, Continuous Improvement, Product Management, Transportation, Account Management, Supply Chain Management, Supply Chain, Logistics Management, 3PL, Operations Management, Warehousing, Transportation..., Supply Chain..., Warehouse Management
Education
Florida International University 2000 — 2005
Industrial and Systems Engineering
Celidia Business Solutions February 2011 - Present
Worldpay 2015 - 2015
Worldpay 2015 - 2015
SafetyPay 2010 - February 2011
American Express November 2006 - September 2008
American Express January 2002 - November 2006
Skills
Financial Services, Strategy, Leadership, Marketing, Business Development, Marketing Strategy, Program Management, Banking, Credit Cards, Payments, Outsourcing, Vendor Management, Electronic Payments, Cross-functional Team..., Relationship Management, Entrepreneurship, International Marketing, Sales, Strategic Planning, Strategic Partnerships, Budgets, Business Planning, CRM, Marketing Management, Analysis, Management, Business Strategy
Education
Florida International University 1992 — 1992
Human Resource Development
Silver Airlines February 2013 - July 2013
City of Miami December 2011 - February 2013
Kaplan University 2008 - 2008
American Express 1996 - 2002
Education
Springfield South High School 1970 — 1972
Florida International University
University of Miami
American Express April 2013 - Present
Globe Wireless November 2008 - April 2013
Globe Wireless May 2007 - July 2008
Skills
WCF, C#, Web Services, XML, Microsoft SQL Server, ASP.NET AJAX, Sybase, IIS, ASP.NET, Software Development, T-SQL, ADO.NET, Web Development
Education
University of Florida 2015 — 2017
Master of Business Administration (M.B.A.)
Florida Institute of Technology 2006 — 2008
Masters, Computer Science
Jaypee Institute of Information Technology 2001 — 2005
Bachelor of Technology (B.Tech.)
Spirit Airlines December 2014 - Present
Tyco Retail Solutions January 2011 - November 2014
American Express August 2009 - December 2010
Citrix November 1999 - February 2009
Financial Data Planning Corp (Now Sungard Insurance Systems) May 1993 - October 1999
Engineered Business Systems, Inc. August 1991 - May 1993
Skills
Web Design, Flash, User Interface Design, E-Learning, Graphic Design, Multimedia, Instructional Design, JavaScript, Creative Direction, Video Production, Corporate Branding, Graphics, Layout, Brochures, Animation, Video, Learning Management..., PowerPoint, Dreamweaver, Employee Training, Photoshop, Captivate, User Experience, Adobe Creative Suite, Project Management, SnagIt, Learning Management, Adobe Acrobat, Management
Education
Florida International University
Bachelors of Science, Business Administration
Royal Caribbean Cruises, Ltd. June 2014 - December 2014
CoreLogic July 2011 - April 2014
American Express February 2010 - July 2011
Housing and Development Software November 2006 - February 2009
Credit Suisse Asset Management May 1996 - December 2001
Skills
Technical Writing, Requirements Gathering, Business Analysis, Testing, User Acceptance Testing, Business Analyst, Process Improvement, Analysis, Business Process Design, Software Quality..., Visio, Software Documentation, Requirements Analysis, Software Project..., MS Project, BPMN 2.0 (process..., Java 8 SE programming..., Use Cases, UML, SQL, Excel Pivot Tables, KPI, Business rules
Education
Florida Institute of Technology 2003 — 2005
Master's Degree, Logistics Management (Supply Chain), GPA: 3.9
University of Maryland University College 2000 — 2003
MS, Technology Management, GPA: 3.4
State University of New York at Buffalo 1989 — 1992
Bachelor's Degree, Media Study (Filmmaking), GPA: 3.0
Georgia Southern University
M.S., Applied Economics in Financial Economics
American Express January 2013 - Present
University of Miami January 2010 - January 2013
Carnival Cruise Lines 2006 - 2009
Carnival Cruise Lines 2000 - 2006
Skills
Human Resources, Management, Hospitality, Event Management, Tourism, Recruiting, Process Improvement, Coaching, Hospitality Management, Social Media Marketing, Negotiation, Marketing Strategy, Revenue Analysis, Hospitality Industry, Strategic Planning, Customer Service, Leadership, Operations Management, Cruises, Training, Sales, Marketing Communications, Leadership Development, Hotels, Team Building, Event Planning, Public Relations, Project Management, Microsoft Office, Public Speaking, Budgets, Front Office, Employee Relations, Resorts
Education
Florida International University 1984 — 1988
BA, English
Spirit Airlines April 2014 - Present
Spirit Airlines October 2011 - April 2014
Spirit Airlines January 2010 - October 2011
The Continental Group September 2008 - January 2009
Kerzner International November 2007 - September 2008
International Lifestyles December 2006 - November 2007
American Express November 2000 - February 2006
Skills
Journal Entries, Auditing, Customer Service, Bank Reconciliation, Microsoft Office, Account Reconciliation, Contract Negotiation, General Ledger, Accounting, Inventory Management, Negotiation, Financial Analysis, Microsoft Excel, Hotels, PeopleSoft, Bookkeeping, Invoicing, Accruals, QuickBooks, Revenue Analysis, Spreadsheets, Purchasing, Vendor Management, Month End Close, Contract Management, Procurement, Procurement Contracts, Airlines, Airports, Aviation, Commercial Aviation, Operations Management, Process Improvement, Aerospace, Flights, Management, Analysis
Education
Florida International University 2000 — 2005
Bachelors, Finance
Florida International University - College of Business
Finance, Accounting and Finance
Reliant Realty February 2015 - Present
Vanderbilt University May 2014 - September 2015
Loews Hotels August 2012 - January 2015
Marriott International September 2011 - August 2012
Florida International University December 2009 - August 2011
BankAtlantic August 2007 - August 2009
American Express June 2004 - August 2004
Skills
Banking, Credit, Payroll, Financial Accounting, Mutual Funds, Financial Statements, Insurance, Microsoft Excel, Stocks, Microsoft Word, Bonds, Web Design, Access, Sales, Analysis, Accounting
Education
Florida International University 2009 — 2011
Bachelor, Business Administration; Finance
Broward College Graduate 2005 — 2009
Associate, Business Administration Accounting
Flanagan High School Graduate; High School 2001 — 2005
High School Diploma, Finance, General
JM Family Enterprises September 2012 - Present
American Express May 2000 - 2011
Sprint PCS 1996 - 2000
BMC Industries /Vision Ease Lens May 1989 - May 1996
Skills
Leadership Development, Employee Engagement, Change Management, Human Resources, Organizational..., Employee Relations, Talent Management, Recruiting, Customer Service, Succession Planning, Leadership, Program Management, Strategy, Performance Management, HR Policies
Education
Florida Institute of Technology 1989 — 1999
MS, Organizational Psychology
Penn State University 1983 — 1987
BS, Psychology & Family Studies
Standard Chartered Bank February 2008 - Present
American Express Bank October 2002 - February 2008
American Express August 2001 - October 2002
American Express July 1999 - August 2001
Skills
Credit Cards, Operational Risk, Financial Risk, Credit, Private Banking, Management, Relationship Management, Banking, Portfolio Management, Retail Banking
Education
Florida International University 2015 — 2015
Comprehensive Project Management Certificate Program
Florida International University 2000 — 2001
Master of Science in Information Systems, Management Information Systems
University of Miami - School of Business 1995 — 1999
Bachelor of Business Administration (B.B.A.), Computer Information Systems
University of Miami - School of Business 1995 — 1999
Bachelor of Business Administration (BBA), Accounting
Project Management Institute
Certification - Project Management Professional (PMP)
EY July 2015 - Present
Advaion, LLC June 2014 - Present
EY May 2011 - May 2014
American Express November 2010 - May 2011
Auxis 2010 - 2010
Walmart June 2008 - August 2008
Skills
Visio, Systems Analysis, Process Improvement, CISA, IT Audit, SOX 404, Process Flow, System Testing, TOC, Business Process Mapping, IT Risk Management, ITGC, SAP, Change Management, IT Controls, Auditing, Information Technology
Education
Florida International University - College of Business 2010 — 2010
MS, Management Information Systems
Florida International University 2007 — 2009
BS, Industrial and Systems Engineering
the english school
Tata Consultancy Services July 2010 - Present
American Express 1990 - 2010
Education
Florida International University 1975 — 1976
3 Years Toward, Hospitality Management
American Express January 2012 - Present
American Express January 2010 - January 2012
Allstate January 2005 - December 2009
Sir Speedy January 1999 - January 2005
Skills
Lean Six Sigma Green..., Lead ISO 9001:2008..., Process Engineering, Process Improvement, Risk Management, SDLC, PMP, Change Management, Visio, Six Sigma
Education
Florida International University 2006 — 2010
BS, Industrial & Systems Engineering
Florida International University
Bachelor of Science, Industrial & Systems Engineering
Deloitte December 2012 - Present
Ernst & Young September 2010 - December 2012
Holiday Inn Express December 2007 - December 2009
The MHA Group 2005 - 2006
American Express 2001 - 2005
Skills
Performance Management, Coaching, Talent Acquisition, Interviews, College Recruiting, HR Policies, Policy, Sourcing, Leadership, Technical Recruiting, Payroll, Career Development, Organizational..., Applicant Tracking..., Workforce Planning, Leadership Development, Time Management, Talent Management, Succession Planning, Deferred Compensation, HRIS, PeopleSoft, Taleo, Executive Search, Hiring, Organizational Design, New Hire Orientations
Education
The University of Dallas 2008 — 2009
M.B.A., Human Resources
St Augustine Girls High School 1991 — 1996
High School Diploma, Business and Languages
Florida International University
B.A., Psychology
MetLife August 2014 - Present
American Express September 2011 - August 2014
American Express November 2006 - September 2011
Skills
Vendor Management, Strategy, Business Analysis, Program Management, Process Improvement, Project Portfolio..., PMO, Project Delivery, Business Transformation, Business Process..., IT Strategy, Outsourcing, PMP, Governance, Business Process, Management
Education
Florida Institute of Technology 2012 — 2014
MBA 2014 completion, IT Management
University of Phoenix 2007 — 2010
BS, Business Management
Long-term Sabbatical October 2006 - Present
Link Avengers 2013 - Present
Brimstone SEO March 2013 - Present
BHIS 2012 - January 2013
Advanced Access January 2012 - May 2012
ActionCOACH Tallahassee December 2010 - January 2012
American Express September 1997 - January 2000
America Online July 1991 - December 1997
Harris Corporation January 1987 - October 1990
Skills
Event Management, Online Marketing, Social Media Marketing, Social Media, Microsoft Office, Writing, Team Building, Strategic Planning, Customer Relations, Public Speaking, Excel, Word, PowerPoint, Market Research, Blogging, Research, Problem Solving, SEO, Dreamweaver, Outlook, Negotiation, Administration, Small Business, Editing, Web Design, Social Networking, Team Management, Program Management, Leadership Development, Coaching, Management, Marketing Strategy, Team Leadership, Entrepreneurship, Public Relations, Business Planning, Leadership, Time Management, Business Development, Start-ups, Strategy, Advertising, Lead Generation, Human Resources, New Business Development, Sales, Project Planning, Account Management, Training, Marketing
Education
Daytona State College 2011 — 2012
Bachelor of Science (B.S.)
Indian River Community College 2004 — 2005
AA
Florida Institute of Technology 1975 — 1976
Eau Gallie High 1972 — 1975
Academic
Radar November 2013 - December 2013
Radar May 2013 - August 2013
Olympus Latin America, Inc. March 2012 - February 2013
Banco Itaú 2011 - 2012
Standard Charter Bank January 2008 - October 2010
Standard Chartered Bank (former AMEX Int'l Bank) October 1996 - October 2010
American Express January 2004 - January 2008
2004-2008 January 1994 - January 2004
IBJ Schroder International Bank January 1993 - January 1994
Banco Nacional S January 1992 - January 1993
Skills
Financial Risk, Accounts Payable, Loans, Analysis, Software Documentation, AML, Credit Risk, KYC, Private Banking, Credit, Banking, Business Strategy, Management, Portfolio Management, Anti Money Laundering, Microsoft Office, Operational Risk, Risk Management, Financial Analysis, Commercial Banking
Education
Florida International University
BA, Business Administration
Florida International University
Bachelor Degree, Business Administration
Lindsey Hopkins Technical Education Center
Miami Dade Community College
Associate Degree, Computer Science
City of Toronto April 2015 - Present
Ontario Ministry of Health and Long-Term Care February 2015 - March 2015
Scotiabank April 2012 - August 2014
American Express July 2009 - December 2012
Canadian Institute for Health Information July 2008 - March 2009
Cancer Care Ontario September 2007 - June 2008
American Express December 2005 - September 2007
Allstate September 2001 - May 2005
Skills
Business Analysis, Business Requirements, Requirements Gathering, SDLC, Data Warehousing, Business Intelligence, Visio, Requirements Analysis, Business Process..., Vendor Management, Project Management, Software Project..., Business Process, Systems Analysis, Process Improvement, Team Leadership, User Acceptance Testing
Education
Schulich School of Business 2011 — 2012
Masters Certificate in Business Analysis (MCBA), Business Analysis
Florida International University
MBA, Management Information Systems
University of the West Indies
Bachelor of Science, Computing
American Express 2008 - 2011
Education
Florida Institute of Technology 2012 — 2013
MBA, Health/Health Care Administration/Management
UNC-Greensboro 1996 — 2001
BS, Therapeutic Recreation/Recreational Therapy
Teleperformance December 2014 - Present
Teleperformance December 2014 - Present
American Express February 2014 - January 2015
Education
Florida International University 2007 — 2012
Communications, Communication and Media Studies
Florida International University 2007 — 2012
Bachelor's degree, Communication and Media Studies
american express February 2006 - Present
Education
Florida International University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Miami Dade College
Associate of Science (A.S.), Business Administration and Management, General
Current AT&T Mobility January 2010 - Present
AT&T/Clearchoice Mobility January 2009 - Present
AT&T June 2003 - Present
AT&T/Clearchoice Mobility January 2004 - January 2009
AT&T/Clearchoice Mobility January 2003 - January 2004
American Express January 2000 - January 2003
Skills
Sales, Management, Sales Management, Microsoft Office, Account Management, Team Leadership, Negotiation, Customer Service, Project Management, New Business Development
Education
Florida International University
Networking Degree, Business Administration
Jothivita Ayurvedic Wellness Center June 2012 - Present
Trump International Beach Resort April 2012 - Present
American Express April 2009 - February 2012
Education
Florida International University 2007 — 2010
Bachelor of Arts (B.A.), Liberal Studies
Florida International University 2007 — 2010
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Everest University-Pompano Beach 2005 — 2006
Diploma, massage therapy
Miami Dade College 2002 — 2005
Associate of Arts and Sciences (A.A.S.), Pre-Physical Therapy Studies