American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
RAPP July 2014 - Present
MKTG INC September 2013 - July 2014
Sipree, Inc. June 2013 - August 2013
American Express January 2013 - May 2013
Gonzaga University Student Publications January 2010 - May 2013
Shorenstein Hays Nederlander June 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Sales, Marketing Strategy, Marketing Communications, Organizational Design, Organizational..., Project Management, Account Management, Operations Management, Social Media Marketing, Social Intelligence, B2B, Business Strategy, Outside Sales, Credit Analysis, Event Planning, CRM, Public Relations, Digital Marketing, Advertising
Education
Gonzaga University - School of Business Administration 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing Concentration, Public Relations Minor
Gonzaga in Florence 2011 — 2012
Study Abroad Program - Florence, Italy
Convent of the Sacred Heart High School 2005 — 2009
American Express June 2014 - Present
American Express January 2011 - June 2014
American Express November 1999 - 2011
Skills
Six Sigma Certified..., Six Sigma Certified..., User Acceptance Testing, Re-engineering, Business Analysis, Credit Cards, Six Sigma, Process Improvement, SDLC, Business Process..., PMO, Project Portfolio..., Financial Services, Requirements Gathering, Risk Management, Visio, Vendor Management
Education
Westminster College 2002 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General
Gonzaga University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Express July 2014 - Present
American Express January 2012 - July 2014
Skills
Marketing Compliance, Regulatory Compliance, Process Improvement, Financial Services, Risk Management, Banking, Call Centers, Insurance, Credit Cards, Vendor Management, Leadership, Project Management, Change Management, Strategic Partnerships, Quality Management, Strategic Planning, AML, Management, Six Sigma, Knowledge of Bank..., CRCM Trained, Insurance Compliance, MBA, MS Leadership, Six Sigma Methodology, Communication, Risk Mitigation
Education
Grand Canyon University
Master of Business Administration (MBA)
Grand Canyon University
Master of Science (MS), Organizational Leadership
University of Phoenix
Bachelor's degree, Human Resources Management/Personnel Administration, General
Dignity Health July 2013 - Present
American Express March 2010 - March 2013
New River Consulting October 2003 - March 2010
Child Support Services April 2001 - September 2003
Skills
Program Development, ITIL Implementation, Process Management, SOX Compliancy, Basel III, COBIT, Strategy Execution, Training Programs, IT Infrastructure..., Tactical Implementations, P & L Ownership, Disaster Recovery, Contingency Planning, Service Level Management, Service-Now, Remedy 7, HP Service Manager, Production Activity..., Business Analysis, Change Management, PMO, Vendor Management, ITIL, Process Improvement, IT Strategy, IT Management, Project Portfolio..., Program Management, Integration, IT Operations, SDLC, Service Delivery, IT Service Management
Education
Golden Gate University 1988 — 1989
Masters Degree, Information Technology, 4.0
Golden Gate University 1987 — 1989
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
National University 1981 — 1983
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 4.0
American Express July 2015 - Present
Macy's October 2013 - June 2015
Goodman Media International May 2012 - July 2012
Fair Observer May 2011 - June 2012
Skills
Social Media, Facebook, Social Networking, Social Media Marketing, Blogging, Microsoft Office, Media Relations, Press Releases, Public Relations, Spanish, Event Planning, Editing, Microsoft Excel, Marketing, PowerPoint, Data Analysis
Education
University of Pennsylvania 2009 — 2013
Bachelor of Arts (B.A.), Communication, General
Goldsmiths, University of London 2012 — 2012
English, History, and Media and Communications
American Express June 2012 - December 2013
Skills
Microsoft Excel, Customer Service, Windows, English, Time Management, Teamwork, Microsoft Word, Microsoft Office
Education
Grand Canyon University 2014 — 2017
Bachelor's degree, Health Services Administration
American Express September 2013 - Present
MLive Media Group July 2012 - July 2013
BIG Property Management June 2010 - September 2012
Lighthouse Properties April 2008 - June 2011
Circuit City August 2006 - March 2007
Skills
Customer Satisfaction, Sales Operations, Creative Problem Solving, Online Marketing, Sales Management, Team Leadership, Property Management, Real Estate, Renters, Rentals, Customer Service, Apartments, Leases, Residential, Marketing Strategy, Advertising, Awesomeness, SEO, Property, Social Media Marketing, Marketing, Sales, Account Management, Management, Social Media
Education
Grand Valley State University 2006 — 2008
N/A, Criminal Justice
Godwin Heights High School 2002 — 2006
General Studies, High School Diploma
American Express June 2014 - June 2015
American Express April 2011 - June 2014
Lewkowitz Accounting September 2010 - March 2011
JPMorgan Chase & Co. September 2006 - March 2011
Skills
Financial Analysis, Finance, Microsoft Office, Financial Reporting, Financial Services, Microsoft Excel, Sarbanes-Oxley Act, Project Management, Leadership, Essbase, Corporate FP&A, PowerPoint, Relationship Building, Process Improvement, Portfolio Management, Outlook, Risk Management, Access, SOX Compliancy, Process Migration, Quickbooks, Commercial Banking, Account Reconciliation, Banking Operations, Oracle, SharePoint, MicroStrategy, Cognos, TM1, Accounting, Analysis, Auditing, Internal Controls, Monarch, Financial Planning, Data Analysis
Education
Grand Canyon University 2013 — 2015
Master of Business Administration (MBA), Finance, General
Monroe College 2006 — 2010
Bachelors, Accounting & Finance
Boeing July 2013 - Present
American Express May 2011 - July 2013
Apollo Group August 2009 - May 2011
Family Dollar Stores March 2008 - July 2009
The Home Depot October 2006 - March 2008
Skills
Recruiting, Private Investigations, Investigation, Interviews, Loss Prevention, Management, Internal Investigations, Human Resources, Policy, Fraud, Training, Risk Assessment
Education
Grand Canyon University 1996 — 2001
Bachelor of Science, Human Biology
Rockwell Collins January 2015 - Present
Rockwell Collins July 2013 - February 2015
JPMorgan Chase May 2011 - September 2012
American Express September 2009 - May 2011
Skills
Process Improvement, Microsoft Excel, Microsoft Office, Teamwork, Aerospace Industries, Component Repair, Accounts Receivable, Customer Satisfaction, Outlook, Invoicing, Supervisory Skills, Process Scheduler, Access, Telephone Skills, Software Documentation, Customer Service, Commercial Aviation, Aircraft, Airlines, Program Management, Aerospace, Aviation
Education
Grand Canyon University 2014 — 2017
Bachelor's degree, Business Management
University of Phoenix 2009 — 2011
Associate of Arts (AA), Small Business Management
Stag Tobacconist May 2015 - Present
Sovereign Grace Bible Church 2002 - Present
Carlin's Repair and Paint March 2011 - May 2015
Interstate Batteries September 2008 - March 2011
Interstate Batteries November 2007 - September 2008
American Express February 2006 - August 2007
American Express February 2003 - January 2006
YRC Freight 1997 - 2000
Skills
Compliance, Small Business, Customer Relations, PowerPoint, Word, Excel, Public Speaking, Microsoft Office, Financial Analysis, Writing, Social Networking, Process Improvement, Customer Service, Problem Solving, Team Building, Editing, Analysis, Team Leadership, Change Management, Hiring, Scheduling, Cross-functional Team..., Data Analysis, Microsoft Word, Microsoft Excel, Budgets, Leadership, Marketing, Sales, Sales Management
Education
Grand Canyon University 1995 — 2005
B.S, Applied Management; Marketing
Alhambra High School 1979 — 1982
High school diploma, General Studies
Aspen Systems, Inc. April 2012 - Present
T&S Notary Service June 2006 - Present
American Express January 2011 - March 2012
Computer Guidance Corporation August 2008 - November 2010
Aflac 2007 - 2008
Alliance Beverage September 1999 - May 2007
Skills
Competitive Analysis, Account Management, Solution Selling, New Business Development, Sales Management, Sales, Salesforce.com, Business Development, Customer Service, Direct Sales, Strategic Planning, B2B, Cloud Computing, SaaS, Sales Process, Marketing, Team Leadership, Enterprise Software, Selling, Cold Calling, Lead Generation, CRM, Key Account Management, Sales Operations, Channel Partners, Strategic Partnerships, Product Marketing, Sales Presentations, Customer Retention, Professional Services, Leadership
Education
Grand Canyon University 2010 — 2013
Bachelor's degree, Applied Management, 4.0
Paradise Valley Community College 1992 — 2013
Kinesiology and Exercise Science, 4.0
Deer Valley High School
American Express January 2012 - Present
JPMorgan Chase July 2000 - December 2011
Arthur Andersen, LLP April 1998 - April 2002
Skills
Occupational Health, Strategic Planning, Program Management, Public Health, Nursing, Community Health, Analysis, Employee Wellness, Wellness, Nutrition, First Aid, Healthcare
Education
Governors State University 1997 — 2000
Master of Arts (M.A.), Health Communication
Saint Xaiver University 1979 — 1983
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Prestige Realty Inc. March 2009 - Present
CCA April 2000 - June 2006
American Express September 1992 - August 2000
Skills
New Home Sales, Residential Homes, National Association of..., Buyer Representation, First Time Home Buyers, Foreclosures, Real Property, Investors, Investment Properties, Real Estate, Listings, Short Sales, Buyers, Single Family Homes, Relocation, REO, Sellers, Referrals, Townhomes, Condos
Education
Westford College 2009 — 2009
Real Estate Salesperson, Real Estate
Grand Canyon University 1987 — 1990
Bachelor of Science (B.S.)
Arizona Public Service (APS) March 2010 - Present
American Express April 1993 - March 2009
Skills
Power Generation, Nuclear, Process Improvement, Reactor, Nuclear Engineering, Energy, Root Cause Analysis, Process Engineering, Leadership, Management, Strategy, Strategic Planning, Credit Cards, Cross-functional Team..., Business Analysis, Change Management, Team Leadership, Vendor Management, Business Process..., Call Centers, Risk Management
Education
Grand Canyon University 1981 — 1986
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
BrockBuster™ July 2012 - Present
BrockBuster Studios June 2008 - Present
Ciao Bovina August 2013 - August 2015
Los Altos School District August 2002 - January 2010
Los Altos School District August 2002 - January 2010
REALTEK June 2006 - August 2006
Alexander Group Inc., Scottsdale, AZ. 2000 - 2001
ICG Inc., Scottsdale, AZ. 1999 - 2000
American Express 1998 - 1999
Motorola, Space Sys. Technology 1989 - 1997
Skills
SQL, Algebra, Web Development, HTML, Teaching, Windows, XML, Mathematics, Microsoft Office, JavaScript, CSS, Dreamweaver, Word, Photoshop, Programming, Writing, Visual Basic, PowerPoint, Python, Flash, Software Development, Excel, XP, JQuery, CMS, Drupal, Wordpress, Microsoft Word, User Experience
Education
Notre Dame de Namur 2005 — 2006
CA Single Subject Teachers Credential, Special Education and Teaching
University of California, Santa Cruz 2004 — 2005
Certificate in Classroom Management, CA - Single Subject Teacher Credentail, 4.0
Grand Canyon University 1979 — 1984
BSCS, Computer Science/Spanish, 3.2
Yuma High School 1974 — 1978
Diploma, Mathematics, 3.8
American Express June 2014 - Present
American Express May 2012 - May 2014
American Express April 2011 - May 2012
American Express February 2009 - April 2010
American Express January 2006 - February 2009
Adecco Staffing May 2003 - May 2006
Adecco Staffing May 1996 - May 2003
Skills
Change Management, Strategy, Organizational..., Business Transformation, Management, Organizational Design, Talent Management, CRM, Strategic Planning, Project Management, Leadership, Vendor Management, Project Planning, Business Process..., Strategic Communications
Education
Grand View College
Green Dot Corporation October 2012 - Present
American Express February 2007 - October 2012
American Express February 2004 - February 2007
American Express December 2002 - February 2004
Integrated Information Systems, Inc November 1997 - December 2002
Skills
Project Portfolio..., SDLC, PMO, Project Management, IT Strategy, Program Management, Business Analysis, Business Process..., Financial Services, IT Service Management, Resource Management, Business Intelligence, Business Process..., Process Improvement, Change Management, Corporate Communications, Rewards Programs, PeopleSoft, Compensation & Benefit, ITIL Service Strategy, ITIL Process..., IT Service Delivery, Websphere, Performance Improvement, IT Infrastructure..., SOX Compliancy, Agile & Waterfall..., Software Consulting, E-commerce, Vendor Management, Large Scale System..., CA Clarity, Internet Banking, Large Budget Management, Information Security..., Agile Project Management, Scrum, Agile Methodologies, SQL, Mobile Applications
Education
Grand Canyon University 1994 — 1996
B.B.A, International Business
Moscow State Technological University 1989 — 1992
Design of Flexible Automated Productions
Starlings Volleyball Club November 2014 - Present
American Express February 2014 - Present
Naylynn's Sweets July 2012 - Present
National Residential Mortgage, A Heartland Financial USA Company December 2011 - December 2013
Clearwire September 2010 - September 2011
Neuromenchanicl Innovations 2009 - 2010
Skills
Event Planning, Weddings, Catering, Event Management, Customer Service, Menu Development, Hospitality, Cooking, Restaurants, Cakes, Trade Shows, Food & Beverage, Public Speaking, Team Building, Training, Marketing, Budgets, Coaching, Microsoft Office, Sales, Social Media, Strategic Planning
Education
Grand Canyon University 2013 — 2017
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies
Le Cordon Bleu College of Culinary Arts-Scottsdale 2011 — 2012
Certificate, Baking and Pastry Arts/Baker/Pastry Chef
American Express 2013 - Present
TD 2012 - 2013
Canadian Tire Financial Services 2010 - 2012
Canadian Tire Financial Services 2007 - 2010
Canadian Tire Financial Services 2005 - 2007
Canadian Tire Financial Services 2004 - 2004
Canadian Tire Financial Services 2003 - 2004
CIBC 2001 - 2003
Meridian Credit Union 2000 - 2001
Skills
Forecasting, Risk Management, Budgets, Strategy, Analysis, Product Management, Analytics, Strategic Planning, Credit, Internal Controls, Management, Project Management, Financial Analysis, Finance, Mergers & Acquisitions
Education
Goodman School of Business at Brock University 1997 — 2001
BBA, Finance
Society of Management Accountants
CMA
American Express September 2014 - Present
ASTD Valley of the Sun November 2011 - Present
American Red Cross June 2012 - July 2014
Express Scripts June 2011 - April 2012
Arizona Public Services (APS) May 2010 - June 2011
Academic Behavior Assessment September 2007 - June 2010
Ameren November 2009 - May 2010
Monsanto May 2008 - July 2009
Skills
Performance Management, Talent Management, Change Management, Leadership Development, Curriculum Design, Succession Planning, Onboarding, Instructional Design, Organizational..., Organizational..., Talent Development, Career Development, Talent Assessment, Mentoring, Executive Development, Executive Assessment, MBTI, TKI, CPI 260, SPSS, Data Analysis, Interviews, Training Delivery, Human Resources, Leadership, Training, Career Counseling, Culture Change, Conflict Resolution, Coaching, Employee Engagement
Education
Grand Canyon University 2011 — 2015
PhD, Industrial/Organizational Psychology
University of Wisconsin-Whitewater 2009 — 2011
M.B.A, Human Resource Management and International Business
Southern Illinois University, Edwardsville 2007 — 2009
M.A., Industrial/Organizational Psychology
University of Wisconsin-Whitewater 2004 — 2007
B.A., Psychology
Caldwell and Ober Law Firm April 2011 - Present
Department of Economic Security/Disability Determination Services February 2010 - March 2011
American Express June 2008 - February 2010
University of Phoenix 2007 - 2008
University of Phoenix March 2007 - October 2007
Dianne T. Pulse & Associates January 2003 - February 2007
Education
Grand Canyon University 2012 — 2015
Doctoral of Philosophy in General Psychology Cognition and Instruction
University of Phoenix 2009 — 2011
Masters of Psychology
University of Phoenix 2007 — 2009
Bachelors of Science and Human Service Management
Northeast Mississippi Community College 2001 — 2003
Associates Degree, Paralegal Technology
Falkner High School 1997 — 2000
High School Diploma, General Studies
Amy Adler Antiques 1992 - Present
American express 1985 - 1988
Ira olds toyota 1985 - 1986
Education
Gordon College 1981 — 1985
BA, Economics
Gordon College 1981 — 1985
BA, Economics
Clearwater Paper Corporation August 2013 - Present
Clearwater Paper Corporation January 2010 - August 2013
JustSnooping.com April 2005 - December 2009
Potlatch Corporation January 1983 - March 2005
American Express January 1981 - January 1983
Skills
Information Security, ITIL, Enterprise Software, Information Technology, Firewalls, Leadership, Information Security..., Enterprise Architecture, Infrastructure, Network Security, Computer Security, IT Management, Troubleshooting, Network Administration, Virtualization, Disaster Recovery, Data Center, Management, VMware, Process Improvement
Education
Gonzaga University 1971 — 1973
Pre-Medicine/Pre-Medical Studies
American Express June 2014 - Present
American Express June 2014 - Present
Wells Fargo Bank April 2009 - May 2014
Wells Fargo April 2009 - January 2012
Skills
Mortgage Lending, Banking, Financial Analysis, Sales, Customer Service, Mortgage Banking, Loan Origination, Loans, Strategic Planning, Process Improvement, Credit, Marketing, Customer Satisfaction, Financial Services, Leadership, Real Estate, Wealth Management, Small Business Lending
Education
Grand Canyon University 2014 — 2016
Master of Business Administration (MBA), Masters in Business Administration
ASU 2003 — 2007
BIS, MIcroBiology and Spanish
American Express April 2015 - Present
American Express May 2014 - April 2015
The Alta Law Group January 2014 - June 2014
Bostwick & Price, P.C. June 2012 - November 2013
United States Bankruptcy Court August 2011 - May 2012
Skills
Legal Compliance, Regulatory Affairs, Legal Research, Legal Writing, Legal Issues, Legal Assistance, Public Speaking, Research, Leadership, Microsoft Office, Estate Planning, Contract Law, Settlement Agreements, Contract Negotiation, Employment Law, Highly motivated..., Interpersonal Skill, Innovation, Pleadings
Education
Gonzaga University School of Law 2009 — 2012
Doctor of Law (J.D.), Cum Laude
Utah State University 2007 — 2009
Master of Arts (M.A.), History
University of Utah 2001 — 2005
Bachelor of Arts (B.A.), English
LabCorp June 2008 - Present
Piemont Triad Chapter of PMI 2011 - 2012
American Express 2003 - 2008
American Express 2001 - 2002
American Express 1998 - 2001
American Express January 1994 - December 1997
American Express 1989 - 1994
Skills
Project Management, Program Management, SDLC, Vendor Management, PMO, Project Portfolio..., Process Improvement, PMP, Business Analysis, Project Delivery, Change Management, Six Sigma, Quality Assurance, Strategy, Testing, Business Process, Management, Leadership
Education
Governors State University 1987 — 1990
BS, Computer Science
Moraine Valley Community College 1980 — 1983
AAS, Computers
MarinLink, Inc. January 2013 - Present
Wells Fargo August 2003 - December 2012
Bank of America January 1988 - October 2002
American Express January 1983 - February 1984
Education
Golden Gate University 1978 — 1983
BA, MBA, General Management & Marketing
City College of San Francisco 1970 — 1972
AA, Business Administration
Shopguard Systems Limited November 2013 - Present
Care.com 2014 - 2014
Research In Motion November 2012 - September 2013
Research in Motion (BlackBerry) December 2010 - November 2012
CashEdge August 2010 - December 2010
American Express October 2007 - August 2010
LG Electronics April 2004 - September 2007
Mitsubishi Digital Electronics October 1999 - April 2004
Los Angeles Dodgers 1994 - 1999
Skills
Product Management, Market Research, Strategy, Product Marketing, Strategic Partnerships, Marketing Strategy, Competitive Analysis, Product Development, Multi-channel Marketing, B2B, Cross-functional Team..., Business Development, Product Launch, Go-to-market Strategy, Account Management, New Business Development, Marketing Management, Marketing, Strategic Planning, Business Strategy, Analysis, Analytics, Budgets, CRM, Channel Partners, E-commerce, Forecasting, Integrated Marketing, Leadership, Management, P&L Management, Retail, Sales Operations, Selling, Advertising, Sales
Education
Rutgers University-New Brunswick 2006 — 2006
Golden West College 1999 — 2001
Business Administration
Citi June 2015 - Present
American Express August 2014 - June 2015
JPMorgan Chase April 2011 - August 2014
ChickenHawk Enterprises, LLC January 2006 - December 2012
JP Morgan Chase 2002 - March 2006
Citibank, NA August 1998 - March 2002
CoreStates Bank of Delaware June 1987 - August 1998
Skills
New Business Development, Online Advertising, Budgets, Customer Service, Social Media Marketing, Vendor Management, SDLC, Process Improvement, Product Management, IT Strategy, Marketing Communications, Requirements Gathering, Visio, Social Media, Risk Management, Relationship Management, Program Management, Credit Cards, Portfolio Management, CRM, Requirements Analysis, Software Project..., Analytics, Financial Services, Online Marketing, Business Intelligence, Disaster Recovery, Marketing, Strategic Planning, Project Management, Account Management, Sales Management, Public Speaking, Business Analysis, Business Strategy, Business Development, Change Management, Team Leadership, Team Management, Project Planning, Cross-functional Team..., Retail, Operations Management, Mentoring, Problem Solving, Customer Satisfaction, Product Development, Business Planning, Banking, E-commerce
Education
Goldey Beacom College 1984 — 1989
Bachelor of Science (BS), Management
St. Mark's High School 1980 — 1984
H.S. Diploma, General Studies
Keller Williams Sonoran Living May 2015 - Present
Foothills Sports Medicine and Rehabilitation October 2014 - April 2015
American Express September 2013 - July 2014
GoDaddy December 2011 - August 2013
TriVita May 2009 - December 2011
Skills
E-commerce, Online Advertising, Email Marketing, Account Management, Sales, Sales Presentations, Customer Service, Customer Retention, CRM, SEO, Management, Social Networking
Education
Arizona State University 2014 — 2015
Bachelor's Degree, Public Health
Grand Canyon University
Indiana University-Purdue University at Indianapolis
Utah Auctionology, LLC February 2015 - Present
Strata Fund Solutions LLC April 2014 - Present
Wells Fargo September 2011 - March 2014
Wells Fargo March 2010 - September 2011
Phoenix Quest Center September 2009 - March 2010
Wells Fargo May 2008 - March 2010
Caswell Shooting Range May 2006 - April 2008
Apollo College January 2003 - November 2004
International Cruise and Excursion Gallery May 2001 - January 2003
American Express January 2001 - July 2001
Skills
Word, PowerPoint, Accounting, Analysis, Access, Microsoft Excel, Accounts Receivable, Account Reconciliation, QuickBooks, Invoicing, General Ledger, Microsoft Office, Spreadsheets, Bookkeeping, Outlook, Teamwork, Customer Service, Time Management, Data Entry, Leadership, Risk Management, Research, Process Improvement, Financial Statements, Financial Accounting, Balance, Cost Accounting, GAAP, US GAAP, Journal Entries, Situational Leadership, Operations Management, Servant Leadership, Financial Analysis, Microsoft Word, Accounts Payable, Internal Controls, Management, Credit, Financial Reporting, Finance
Education
Grand Canyon University 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Grand Canyon University 2012 — 2015
Master's Degree, Leadership
Grand Canyon University 2008 — 2011
Bachelor of Science (B.S.), Accounting
Wootton HS 1991 — 1995
American Express August 2013 - Present
American Express July 2011 - September 2013
American Express Europe ltd January 2010 - July 2011
American Express Europe Ltd 2004 - February 2010
Thomson Financial 2001 - 2003
Financial Times 1996 - 1999
Skills
Business Strategy, Financial Services, Relationship Management, Credit Cards, Business Development, Change Management, Analytics, Product Management, Payments, Strategy, Risk Management, Segmentation, CRM, Portfolio Management, Marketing, Team Management, Strategic Partnerships, Team Leadership, Social Media
Education
Goldsmiths, University of London 1991 — 1995
British School, Rio 1975 — 1990
MSM
American Express September 2014 - Present
American Express June 2010 - August 2014
American Express 2009 - 2010
American Express February 2000 - May 2009
Skills
SDLC, PMO, Vendor Management, Leadership, Requirements Analysis, Project Management, Program Management, PMP, Business Analysis, Software Project..., Process Improvement, Project Portfolio..., Strategic Planning, Outsourcing, Business Process..., IT Strategy, Enterprise Architecture
Education
Grand Canyon University 2012 — 2014
Master's Degree, Leadership, 4.0
University of Phoenix 1994 — 1998
Bachelor of Science (B.S.), Business Information Systems
American Express November 2012 - Present
Bank of America June 2010 - August 2012
Bank of America June 2007 - June 2010
Bank of America March 2007 - June 2009
Bank of America January 2006 - March 2007
MBNA March 1995 - December 2005
MBNA April 1990 - February 1995
Skills
Experienced Business..., Process Design, ITIL, IT Service Management, Configuration Management, IT Asset Management, Release Management, Incident Management, Metrics, SDLC, Process Management, IT Operations, Business Continuity, Risk Management, Disaster Recovery, Vendor Management, Unix, Agile Methodologies, ARIS, Requirements Gathering, Integration, Project Management, Business Analysis, SharePoint, Service Delivery, Process Improvement, Business Process..., Visio, IT Management, Governance, COBIT, Enterprise Architecture, Change Management, Management, Enterprise Software, Business Intelligence, PMO, Requirements Analysis, IT Strategy, Service Management, Business Process, Banking, Business Requirements, Credit Cards, Agile Project Management, Financial Services, Six Sigma, Business Process Design, Problem Management, ITIL Certified
Education
Goldey Beacom College
Booking.com March 2015 - Present
American Express June 2013 - February 2015
Yelp.com March 2013 - June 2013
athenahealth May 2012 - February 2013
athenahealth April 2011 - May 2012
Trinity Health (HQ Michigan) May 2010 - August 2010
Jokab Safety North America 2006 - 2010
Skills
SugarCRM, Salesforce.com, Healthcare Information..., Budget Analysis, Microsoft Office, Ideation, Non-profit Development, Political Philosophy, Ethics, Budgets, Cross-functional Team..., Fundraising, CRM, Sales Operations, Account Management, Management, Leadership, Process Improvement, Analysis, Sales, Healthcare, Data Analysis, Analytics, Social Media, Social Networking, B2B
Education
Grand Valley State University 2008 — 2010
Non-Profit Management, Healthcare, Philosophy
Bank of America August 2004 - December 2010
Alternative Resources Corporation February 2002 - August 2004
American Express May 2000 - January 2002
Paranet / Sprint Enterprise Network Services December 1996 - April 2000
Dimension Computer Services March 1995 - December 1996
Grantlun Construction Enterprise Management Training & Consulting 1993 - March 1995
Skills
Data Center, Network Administration, SharePoint, System Deployment, Troubleshooting, Servers, IIS, Hardware, DHCP, Disaster Recovery, HP, Software Documentation, Windows, Operating Systems, Technical Support, Computer Hardware, Help Desk Support, WAN, System Administration, Citrix, Software Development, BMC Remedy, Microsoft SQL Server, Databases, Infrastructure, High Availability, Information Technology, Windows Server, VMware, Unix, Active Directory
Education
Grand Canyon University
BS, Computer Science
American Express September 2013 - Present
American Express August 2011 - August 2013
Skills
Financial Services
Education
Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya 1991 — 1995
B.Sc. H Sc.
Charles Schwab July 2015 - Present
MUFG Americas March 2015 - July 2015
JPMorgan Chase & Co. December 2013 - March 2015
American Express August 2012 - December 2013
Carlson Law Offices, PLLC September 2010 - January 2013
Ryley Carlock & Applewhite July 2010 - February 2012
Ryley Carlock & Applewhite February 2008 - June 2008
Skills
Legal Research, Regulatory Compliance, Legal Writing, Westlaw, Mediation, Corporate Law, Arbitration, Dispute Resolution, Document Review, Estate Planning, Personal Injury, Litigation Support, Family Law, Trials, Wills, Depositions, Pleadings
Education
Arizona State University 2011 — 2013
Masters of Public Policy, Summa Cum Laude
Gonzaga University School of Law 2004 — 2007
J.D., Law
University of Wisconsin-La Crosse 1998 — 2002
B.S., Public Administration & Political Science, Magna Cum Laude
A March 2010 - Present
Christian Law Offices August 2008 - Present
American Express/TRS 1991 - 2011
American Express August 2005 - February 2009
American Express November 1991 - January 2009
Skills
SDLC, MS Project, ITIL, Business Analysis, Databases, IT Strategy, Leadership, Management, Microsoft Project, PMO, Project Management, Project Planning, Project Portfolio..., SQL, SharePoint, Six Sigma, Strategy, Vendor Management
Education
Grand Canyon University 1979 — 1981
BS, Business and Computer Science
American Express January 2011 - Present
Compuware June 2006 - December 2010
American Express August 1999 - December 2010
Compuware September 2005 - May 2006
Trio Solutions, LLC January 2002 - September 2005
Calence August 1999 - April 2002
Osborn Elementary School District January 1998 - August 1999
Skills
Proposal Writing, SaaS, Enterprise Software, Cloud Computing, Solution Architecture, Pre-sales, IT Service Management, Enterprise Architecture, IT Strategy, Professional Services, Solution Selling, ITIL, Integration, SDLC, Business Analysis, Strategy, Networking, Business Intelligence, Software Development, Data Center, Management, Product Management, Management Consulting, Consulting, Service Delivery, Leadership, Information Technology, E-commerce, Network Security, Analytics, CRM, Vendor Relationship..., Proactive Monitoring
Education
John Brown University 1991 — 1995
Bachelor’s Degree, Journalism, Biblical Studies
Grand Canyon University 2014 — 2016
Master of Business Administration (M.B.A.), Master of Science in Leadership
Wells Fargo September 2015 - Present
Duke Energy Corporation September 2012 - September 2015
Grand Canyon University August 2011 - September 2012
eFulgent June 2011 - July 2012
American Express September 2010 - July 2011
MetLife January 2010 - August 2010
Ashoka Buildcon Limited May 2007 - March 2008
Skills
Customer Relations, Technical Recruiting, Marketing Communications, Microsoft Office, Mentoring, Social Networking, Negotiation, Outlook, Social Media, PowerPoint, Administration, Excel, Word, Facebook, Employee Relations, Social Media Marketing, Public Relations, Market Research, Scheduling, Team Building, Planning, Call Center, Customer Service, Performance Management, Digital Marketing, Lead Generation, Writing, Strategic Planning, Teaching, Team Leadership, Change Management, Public Speaking, System Administration, Project Planning, Program Management, SharePoint, Requirements Analysis, SDLC, Business Analysis, Vendor Management, Databases
Education
Grand Canyon University 2011 — 2012
Masters in Business Administration, Leadership
University of Central Missouri 2010 — 2011
Bachelors, Computer Science
Pune University 2006 — 2009
Bachelors of Business Management, Public Relations, A
Silicon Valley Computer Institute 2005 — 2006
Associate, Computer Hardware
Silicon Valley Computer Institute 2005 — 2006
Associate, Computer Networking
Apriva April 2015 - August 2015
TEKsystems October 2014 - April 2015
CSAA Insurance Group May 2007 - August 2014
CIBER, Inc. 2004 - 2007
Acxiom 2004 - 2004
IBM Global Services May 2002 - December 2003
IBM 2002 - 2003
American Express August 1998 - May 2002
American Express September 1992 - July 1998
American Express June 1982 - August 1991
Skills
Project Management, Infrastructure, Vendor Management, PMP, ITIL, Release Management, Software Project..., Process Improvement, Business Analysis, Business Process..., Program Management, Change Management, PMO, IT Service Management, Requirements Gathering, Risk Management, Leadership, Cross-functional Team..., Enterprise Architecture, IT Strategy, MS Project, Software Documentation, Quality Assurance, IT Management, SDLC, Project Portfolio..., Team Building, Business Requirements, Budgets, Resource Management, Requirements Analysis, Business Process, Telecommunications, SharePoint, Integration, Data Center, Microsoft Project
Education
Wickenburg High
Grand Canyon University
University of Arizona
B. S.
American Express August 2015 - Present
Steeltech Ltd. May 2008 - August 2015
Skills
Fixtures, Trays, Steel, Manufacturing, Metallurgy, Continuous Improvement, Lean Manufacturing, Machining, Aluminum, Preventive Maintenance, Stainless Steel, Materials, ISO, Purchasing, Coatings, Manufacturing..., Automotive, Customer Service, Metals, Product Development, Team Building, Strategic Planning, Sales
Education
Grand Valley State University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Idea Spring September 2015 - Present
American Express September 2015 - Present
Insight Global March 2015 - September 2015
American Express May 2008 - November 2014
Northern Arizona University January 2007 - May 2008
Walden University February 2006 - July 2007
Grand Canyon University June 2004 - January 2006
Skills
Databases, SharePoint, Data Analysis, Software Documentation, SQL, Microsoft Office, Microsoft Excel, Customer Service, Business Analysis, Scrum, PowerPoint, Microsoft Word, Project Planning, Visio, Analysis, Management, Maximo, Java, HTML, Windows, Access, Requirements Gathering, Business Analytics, Workflow, Outlook, Collaboration, Document Review, Administrative Work, Visual Basic, Process Improvement, Requirements Analysis, Change Management, MicroStrategy Reporting, ODBC, Data Warehousing, Data Architecture
Education
Villanova University 2014 — 2014
Certificate, Business Analysis, A
Grand Canyon University 1991 — 2002
Bachelor of Science (B.S.), Organizational Sociology
Boeing June 2015 - Present
American Express 2013 - June 2015
Hertz 2011 - 2013
Hertz 2007 - 2011
Deluxe Corporation 2004 - 2006
Skills
Fluent in Spanish, Six Sigma, Sales Management, Account Management, New Business Development, Sales Operations, Direct Sales, Sales, Sales Process, Pricing, Key Account Management, Cold Calling, Contract Negotiation, Management, B2B, Strategy, Negotiation, Strategic Planning, Customer Satisfaction, Customer Retention, Leadership
Education
Grand Canyon University 2008 — 2010
Master of Business Administration (M.B.A.), Marketing
University of Missouri-Columbia 1999 — 2003
Bachelor of Business Administration (B.B.A.), Marketing
University of Missouri-Columbia 1999 — 2003
Bachelor of Arts (B.A.), International/Global Studies
Arizona State Credit Union July 2015 - Present
Arizona State Credit Union December 2012 - July 2015
American Express January 2008 - December 2012
Wang Electric Incorporated September 2006 - December 2007
Nick's Electrical Service August 2005 - September 2006
Controllink Inc. 2003 - 2005
Skills
BSA, AML, KYC, Fraud Investigations, Link Analysis, Fraud, Bank Secrecy Act, Private Investigations, Credit Cards, USA PATRIOT Act, OFAC, Fraud Detection, Anti Money Laundering, Internal Investigations, Risk Assessment, Surveillance, Corporate Security, Interrogation, Investigation, Evidence, Forensic Analysis, Operational Risk..., Enforcement, Criminal Law, Law Enforcement
Education
Grand Canyon University 2012 — 2014
Bachelor of Science, Justice Studies
John H. Reid and Associates 2013 — 2013
Interviewing and Interrogation, Interview and Interrogation Training
University of Phoenix 2009 — 2010
Associates, Criminal Justice
Entergy November 2012 - December 2014
National Engineering November 2010 - November 2012
Danos and Curole 2010 - 2010
Northrop Grumman Corporation 2006 - 2010
American Express 1997 - 2003
Control Data Corporation 1988 - 1994
Skills
Business Analysis, Metrics, Statistics, Process Improvement, Problem Solving, Customer Relations, Customer Service, Call Center, Service Management, Access, Troubleshooting, Team Leadership, Integration, IT Operations, Excel, SLA, IT Management, Incident Management, Data Analysis, Microsoft Office, Process Engineering, Process Management, Data Center, Microsoft Excel, Call Centers, Project Management, Leadership, Analysis, Management, Program Management, Training
Education
University of Phoenix
Master of Business Administration (MBA), Project Management, Information Systems
University of Phoenix 2009 — 2010
Masters Degree, Information Systems
Grambling State University 1982 — 1987
Bachelor of Science, Computer Science
Arizona Department of Economic Security March 2014 - Present
State of Arizona Office of the Auditor General January 2012 - March 2014
American Express June 2011 - January 2012
American Express June 2010 - June 2011
Maricopa County Internal Audit Department September 2006 - June 2010
ACFE 2007 - 2009
Apollo Group, Inc. May 2005 - September 2006
Transwest Geochem August 2004 - May 2005
NAS Sigonella Security Department 2002 - 2004
Skills
Risk Management, Accounting, Government, Internal Controls, Account Reconciliation, Risk Assessment, Analysis, Accounts Receivable, IT Audit, Financial Analysis, Internal Audit, Financial Accounting, Accounts Payable, Auditing, Fraud, Business Analysis, Sarbanes-Oxley Act, Enterprise Risk..., Financial Reporting, Finance, Management, Training, Security, Employee Benefits, AML, Leadership, Governance, Policy, Program Management, Business Process..., GAAP, Managerial Finance
Education
Grand Canyon University 2007 — 2010
MBA, w/Emphasis in Accounting
University of Phoenix 2004 — 2006
Bachelor of Science (Accounting)
Mesa Community College 1999 — 2001
Associate of Arts
Independent Businesses Owner For Mary Kay September 2013 - Present
The Sweet Room LLC February 2013 - Present
USAA December 2012 - June 2013
American Express April 2010 - November 2012
Skills
Credit Cards, Financial Risk, Financial Services, Call Centers, Credit, Credit Risk, AML, Customer Experience, Insurance, Payment Systems, E-payments, Customer Retention, Microsoft Excel, Merchant Services, Data Analysis, Fraud Detection, Payment Card Processing, Payments, Relationship Management, Debit Cards, Cross Selling, Risk Management, Internet Banking, Credit Analysis, Cards, Cash Management, Customer Acquisition, Credit Scoring, Retail Banking, Cosmetics, Beauty Industry, Banking, Finance, Electronic Payments, Skin Care, Fragrance, Gift Cards, Mobile Payments, Transaction Processing, Brand Loyalty, Customer Service, Public Speaking, Microsoft Office, PowerPoint, Event Planning, Leadership, Training, Outlook, Microsoft Word, Time Management
Education
Grand Canyon University 2014 — 2017
Bachelor of Business Entrepuneaural Studies, Entrepreneurial and Small Business Operations
American Public University System 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
American Express March 2014 - Present
American Express March 2014 - Present
American Express February 2011 - March 2014
Skills
Microsoft Excel, Customer Service, Essbase, Variance Analysis, Finance, Financial Analysis, Accounting, General Ledger, Managerial Finance, Internal Controls, Accounts Payable, Accounts Receivable, Financial Reporting, Sarbanes-Oxley Act, Account Reconciliation, US GAAP, Management Accounting, Internal Audit, Forecasting, Process Improvement, Financial Services, Budgets, Financial Forecasting, Hyperion Enterprise, Consolidation, Sarbanes-Oxley, Cash Flow Forecasting, Revenue Recognition, Financial Statements, Financial Accounting, GAAP, Accruals, Bank Reconciliation, Business Strategy, Expenses, Financial Modeling, MIS
Education
Grand Canyon University 2014 — 2016
Master of Science (MS), Accounting
Grand Canyon University
Accounting, Accounting
American Express August 2012 - Present
5 & Diner Deer Valley 2008 - 2012
The Onion Pub & Brewery 2007 - 2008
Skills
Administrative..., Outlook, Office Management, Customer Service, Microsoft Excel, Human Resources, PowerPoint, Travel Arrangements, Microsoft Office, Time Management, Data Entry, Office Administration, Photography, Business Analysis, Management, Project Management, Requirements Analysis, Vendor Management, SDLC
Education
Argosy University-Phoenix Online Division 2011 — 2013
Bachelor of Arts (B.A.), Psychology
Art Institute of Phoenix 2005 — 2006
Diploma, Baking/Pastry
Grand Canyon University
Master of Science (MS), Counseling Psychology
American Express January 2013 - Present
American Express March 1998 - August 2013
Banana Republic October 1990 - October 1998
First Bank of Chicago January 1988 - October 1991
Skills
Vendor Management, Agile & Waterfall..., Project Management, Leadership, Business Analysis, Change Management, Business Process..., SDLC, CRM, Relationship Management, Requirements Analysis, Banking, EMV Fundamentals, Testing, Vendor Relationships, Business Requirements, SharePoint, Cross-functional Team..., Salesforce.com, Call Centers, Risk Management, B2B, Six Sigma, Coaching, Marketing Strategy, Payment Card Processing, Non-profit..., Customer Experience, PMO, Agile Testing, Digital Strategy
Education
Grand Canyon University 2015 — 2016
Master of Business Administration (MBA)
Grand Canyon University
Bachelor of Science (BS)
American Express August 2015 - Present
Grand Canyon University October 2011 - August 2015
Nordstrom October 2008 - February 2012
Nordstrom April 2006 - October 2008
Skills
Adult Education, Higher Education, Student Affairs, Staff Development, Student Financial Aid, Student Recruiting, Enrollment Management, Campus, Retaining Customers, Career Counseling, Distance Learning, Student Development, CampusVue, Academic Advising, Customer Retention, Leadership Development, Public Speaking, Training, Team Building, Coaching, Leadership, Teaching, E-Learning, Event Planning, Time Management, Team Leadership, Customer Service, Microsoft Office, Admissions, Strategic Planning, Organizational..., PowerPoint, Marketing, Community Outreach
Education
Grand Canyon University 2012 — 2014
Master of Science in Leadership, Business
Arizona State University 2004 — 2010
Bachelor of Science in Elementary Education, Elementary Education and Teaching
Cigna August 2014 - June 2015
Wells Fargo May 2013 - August 2014
American Express February 2013 - May 2013
Wells Fargo May 2011 - November 2012
American Express Business Travel August 2003 - April 2009
American Express Global Business Travel 2005 - 2007
American Express Global Business Travel 2005 - 2007
American Express January 1998 - January 2003
Club Med January 1997 - January 1998
American Express January 1996 - January 1997
Skills
Negotiation, PMP, Vendor Management, Project Portfolio..., Program Management, Cross-functional Team..., Process Improvement, Risk Management, Project Management, Strategy, Visio, Management, CRM, Business Analysis, Project Planning, Change Management, Requirements Analysis, Leadership, PMO, Software Documentation, Analysis, Six Sigma, SDLC, Team Building, Team Leadership, Customer Service, Training, Call Centers, Strategic Planning, Microsoft Project, Business Process..., Software Project...
Education
Grand Canyon University 2014 — 2016
Master of Business Administration (M.B.A.), Dual Masters Program: MBA Business, MSL Leadership
Prosci 2014 — 2014
Certified Change Manager
Western International University 2010 — 2014
Bachelor's Degree, Business, Management and Operations, 3.9/4.0
Project Management Institute 2009 — 2010
PMP, Project Management
ASPE Training
Certified Scrum Master
Credentialed
Certified Scrum Master Associates of Science, International Business
American Express January 2007 - Present
Delta Airline Global Services April 2001 - May 2004
Skills
Sales, Risk Management, Banking, Strategy, Business Development, Financial Services, CRM, Portfolio Management, Marketing, Relationship Management
Education
Grand Rapids Community College 1990 — 1992
American Express August 2010 - Present
Charter Communications November 2006 - February 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Business Administration, Communication, Customer Service, Customer Support, Customer Relations, Team Building, Call Centers, Relationship Management, Sales, Customer Satisfaction, Customer Experience, Customer Retention, Customer Insight, Coaching, Team Leadership, Process Improvement, Time Management, Teamwork, Data Entry, self-directed
Education
Grand Canyon University 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.08 GPA
Soderman Marketing - Websites and Search Engine Domination May 2015 - Present
American Express November 2013 - September 2014
US Army March 2012 - September 2012
Native New Yorker May 2010 - June 2011
Skills
Customer Service, Microsoft Office, Sales Management, Management, Microsoft Excel, Salesforce.com, Event Management, Bartending, Direct Sales, Retail Sales, Social Media Marketing, Marketing, Marketing Strategy, Sports Coaching, Job Coaching, Sales, Cold Calling, Training, Small Business, Account Management, Leadership
Education
Grand Canyon University 2014 — 2018
BS, Sport and Fitness Administration/Management
Mobile Aspects October 2012 - Present
Innovative Systems, Inc June 2013 - October 2013
Veltek Associate Inc. April 2009 - October 2012
American Express January 2007 - September 2008
Bank Danamon Indonesia January 2003 - January 2007
Skills
Credit Cards, Retail Banking, Banking, Credit, Call Center, Credit Analysis, Loans, Risk Management, Financial Risk, Business Analysis, Vendor Management, Portfolio Management, Payments, Process Improvement, Financial Analysis, Project Management, Team Management, Management, MIS, Customer Service, Business Development
Education
Wilmington University 2009 — 2012
Master of Science in Management, Information System and Technology
Goldey Beacom College 1992 — 1997
Bachelor of Business Administration, International Business Management
Barclays February 2015 - April 2015
BNYMellon November 2014 - January 2015
Wilmington University June 2012 - June 2014
American Express August 2013 - October 2013
OSOA Consulting Inc January 2009 - May 2012
Christiana Care Health System August 2008 - December 2008
Bank of New York Mellon December 1999 - July 2008
Skills
Business Analysis, SAP, Security, SAP R/3, SQL Server, Documentation, MS Project, Visio, Microsoft Office, Access, Program Management, ERP, SQL, Integration, Process Improvement, ITIL, Change Management, Process Engineering, Business Intelligence, Windows, XML, Strategic Planning, Excel, SDLC, Analysis, Team Leadership, Problem Solving, HTML, Planning, Project Planning, Budgeting, Testing, IT Strategy, Project Implementation, Data Warehousing, Operating Systems, Data Analysis, PL/SQL, Team Building, Disaster Recovery, Software Documentation, Budgets, Training, Microsoft SQL Server, Microsoft Excel, Business Process..., Information Technology, Management, Vendor Management, Leadership
Education
Walden University 2003 — 2009
PhD Candidate, Management Information Systems
Goldey Beacom College 2001 — 2003
MBA, Information Technology
Delaware Technical and Community College 1998 — 1998
Japan International Cooperation Agency (JICA), Hatagaya, Tokyo 1992 — 1992
Certificate, Group Training Course for Sports Instructor for Physically Disabled
University of Lagos 1986 — 1990
Masters in Education, Adult Education, Health & Physical Education (BSc)
Molusi College 1973 — 1977
West African School Certificate, Sciences
American Express August 2015 - Present
Credit Acceptance March 2015 - August 2015
UPS August 2014 - February 2015
UPS May 2012 - August 2014
UPS August 2011 - May 2012
Sprint May 2010 - October 2010
Sprint October 2008 - May 2010
Skills
Sales, Sales Presentations, Sales Process, Microsoft Excel, Microsoft Word, SPSS, Sales Management, International Sales, LTL, Situational Sales..., Solution Selling, Customer Service, Account Management, Cold Calling, Leadership, Inventory Management, Logistics, Management, Negotiation, Pricing, Sales Operations, Team Building, Transportation
Education
Grand Valley State University 2007 — 2011
Bachelor of Science (B.S.), Statistics
Kalamazoo Valley Community College 2005 — 2007
Associate's degree, Mathematics
American Express April 2015 - Present
Apollo Group January 2013 - Present
Populus Group September 2012 - Present
Cupone & Associates November 2009 - Present
Inspired Connections December 2011 - July 2012
Higher Education Administration July 2010 - February 2012
UAT Foundation (non-profit) 2007 - 2009
UAT 2000 - 2009
Skills
Media Relations, Time Management, Enrollment Management, Student Retention, Leadership Training..., Public Relations, Business Relationship..., Strategic Planning, Strategic Partnerships, Branding & Identity, International Admissions, Residence Life, SEO, Student Affairs, Student Leadership, Student Development, Student Recruiting, Marketing Management, Program Development, Teaching, Higher Education..., Higher Education Policy, Higher Education..., Higher Education..., Strategic Alliances, Higher Education..., Organizational..., Compliance, CampusVue, Campus Management, Non-profit Board..., Non-profit Consulting, Non-profit Leadership, For-profit Education, Online Lead Generation, Team Building, Revenue Forecasting, Orientation Programs, Student Life, Student Scholarship..., College Teaching, Applicant Tracking..., Systems Thinking, Emotional Intelligence, Cultural Transformation, Admissions, Higher Education, Students, Program Management, Retaining Customers
Education
Walden University 2012 — 2016
Doctorate of Education, Leadership in Higher Education
Valley Leadership 2006 — 2007
Northern Arizona University 2004 — 2006
Master of Education, Leadership in Higher Education
Grand Canyon University
Bachelor of Science, Human Biology
CareFirst BlueCross BlueShield April 2014 - Present
American Express January 2013 - February 2014
CSC February 2012 - January 2013
N.E.W. Customer Service Companies, Inc November 2011 - February 2012
CSC June 2010 - October 2011
Chartis Insurance June 2009 - May 2010
Citi Cards October 2007 - April 2009
Skills
Pega PRPC, SOA, Java, Business Process Design, SDLC, Requirements Gathering, Agile Methodologies, Requirements Analysis, SQL, Java Enterprise Edition, Websphere, Oracle, DB2, Web Services, SOAP, Weblogic, PL/SQL, JSP, JavaScript, Core Java, HTML, Pegasystems PRPC, User Acceptance Testing, PRPC, Servlets, DB2/SQL, Oracle SQL, Software Project..., Enterprise Architecture, .NET, Struts, XML, Microsoft SQL Server, Business Process..., WebLogic, WebSphere
Education
Governors State University 2006 — 2007
Master's degree, Computer Science
Western Kentucky University 2005 — 2006
Master's degree, Computer Science
Madras University 2000 — 2004
B.E, ECE
Srinivasa Public School 1988 — 1998
American Express July 2010 - Present
American Express 2008 - November 2010
American Express September 2004 - July 2008
Bonds Alarm Company 1994 - 1996
Skills
Native in English and..., Financial Analysis, Credit Cards, English, Accounting, Portfolio Management, Financial Risk, Account Reconciliation, Financial Accounting, Payments
Education
Grand Canyon University 1987 — 1992
Accounting
San Agustin
Patrice and Associates Franchising Inc September 2015 - Present
American Express June 2015 - September 2015
American Express September 2014 - March 2015
Circles August 2013 - July 2014
Circles January 2013 - August 2013
Circles December 2011 - December 2012
Circles February 2011 - December 2011
Circles October 2007 - February 2011
Skills
Microsoft Excel, Research, Business Objects, Business Intelligence..., Data Analysis, Financial Modeling, Analysis, Business Analysis, Financial Analysis, Market Research, Analytics, Microsoft Office, Competitive Analysis, Project Management, Leadership, Process Improvement, Management, Forecasting, Business Process..., Big Data, Training, Customer Satisfaction, Account Management, Coaching
Education
Gordon College 2003 — 2007
Bachelor of Arts (B.A.), Business Administration and Management, General
Southwick High School
Bank of America September 2005 - September 2006
HSBC July 2003 - January 2005
State of Louisiana February 2002 - February 2003
American Express October 1990 - February 2002
Honeywell Aerospace February 1996 - March 1997
Chrysler Group LLC October 1988 - October 1990
Blue Cross Blue Shield of Michigan April 1986 - October 1988
Skills
Business Analysis, Data Analysis, Data Mining, Data Warehousing, Risk Management, Management, Change Management, Database Design, Executive Reporting, Databases, Project Management, SDLC, Software Development, Software Project..., Business Intelligence, Software Engineering, Process Improvement, Leadership, Integration, Requirements Analysis, Analysis, ERP, Business Process..., Analytics, Business Process, CRM, Testing, Quality Assurance, Program Management
Education
Western International University 2010 — 2012
MBA, E-Business/Marketing
Western International University 2008 — 2010
Master of Science (MSc), Information Systems Engineering
Grambling State University 1980 — 1982
B.S., Information Systems/Computer Science
JPMorgan Chase 2014 - Present
American Express 2010 - 2014
General Mills 2008 - 2010
American Express 2004 - 2007
Education
University of Michigan - Stephen M. Ross School of Business 2007 — 2009
Master of Business Administration (MBA)
University of Pennsylvania - The Wharton School 2000 — 2004
B.S.
Goldsmiths College, U. of London 2002 — 2002
Visiting Student
HBI (Home Builders Institute) October 2014 - Present
St. Bernard Project October 2012 - December 2013
Owens & Minor June 2010 - June 2012
CARDINAL HEALTH - MEDICAL SERVICES May 2009 - August 2010
Office Depot August 1995 - March 2009
Office Depot January 1994 - August 1995
American Express 1990 - 1994
ROADWAY SERVICES 1978 - 1990
Skills
3PL, Supply Chain Management, Transportation, Warehousing, Inventory Management, Cross-functional Team..., Leadership, Management, Procurement, Budgets, Distribution Center..., Sales Operations, Process Scheduler, Training, Customer Service, Sales, Retail, Program Management, Negotiation, Strategy, Freight, Start-ups, Logistics, Warehouse Management, Process Improvement, Contract Negotiation, Change Management, Continuous Improvement, Project Planning, Strategic Planning, Sourcing, Leadership Development, Operational Excellence, Coaching, Team Leadership, Inventory Control, Materials Management, Non-profit..., Analysis, Team Building, Strategic Sourcing, Purchasing, Supply Chain, Operations Management, Logistics Management, Supply Chain..., Forecasting, Time Management, P&L Management, Transportation...
Education
Governors State University
BA, Psychology
Governors State University; Park Forest South, Il
Bachelor's degree, Psychology
American Express IT Risk Relationship ManagerAmerican ExpressNovember 1995 - Present
Education
Grand Canyon University 1974 — 1976
Apple October 2012 - Present
Apple Computer 2007 - October 2012
Microchip Technology Inc. October 1996 - November 2007
American Express 1995 - 1996
IPS-Sendero 1994 - 1995
Skills
Embedded Systems, Microcontrollers, Python, C, ARM, Linux, Computer Architecture, Processors, Bash, Objective-C, C++, Compilers, x86 Assembly, Algorithms, Embedded Software, High Performance..., Debugging, Software Engineering
Education
Grand Canyon University 1989 — 1993
BS, Mathematics
Whitworth University September 2007 - Present
American Express October 2001 - July 2007
Pitney Bowes July 1996 - September 2001
Bank of America January 1995 - July 1996
People Express Airlines 1983 - 1986
Skills
Customer Service, Risk Management, Change Management, Organizational..., Leadership Development, Leadership, Strategic Planning, Management, Team Building, Call Centers, Start-ups, CRM, New Business Development, Operations Management, Business Development, Microsoft Office, Cross-functional Team..., Program Management, Strategy, Process Improvement, Business Strategy, Public Speaking, Business Analysis, Business Process..., Social Media, Budgets, Account Management, Marketing Strategy, International Business, Sales, Coaching, Team Leadership, Management Consulting, Business Planning, Training, Entrepreneurship, Finance, Analysis, Project Management
Education
Gonzaga University 2006 — 2012
Ph. D., Leadership Studies
Thunderbird School of Global Management 1986 — 1987
MIM
State University of New York College at Cortland 1977 — 1982
BA, Sociology & BA Communications
Siemens Healthcare Diagnostics October 2011 - Present
COMSYS September 2009 - May 2011
JPMorgan 2009 - 2011
Amex November 1986 - January 2009
American Express 1986 - 2009
Education
Goldey-Beacom College 1984 — 1986
Bachelors, Business Management
Delaware Technical and Community College 1982 — 1984
Associate, Fire Protection
Prudential Financial November 2014 - Present
JPMorgan Chase December 2011 - October 2014
American Express July 2010 - December 2011
American Express May 2008 - June 2010
Gonzaga University June 2009 - July 2009
Morgan Stanley March 2006 - April 2008
Goldman Sachs March 2005 - March 2006
JPMorgan June 2003 - March 2005
JPMorgan July 1999 - June 2003
Skills
Business Development, Project Management, Process Improvement, Negotiation, Product Design, Marketing, Relationship Management, Strategy, Financial Modeling, Emerging Markets, Investment Banking, Capital Markets, Fixed Income, Valuation, Financial Services, Product Management, Strategic Sales, Business Process Design, User Experience Design, Team Management, Derivatives, Cross-functional Team..., Leadership, Training, Six Sigma, Financial Risk, Banking, Credit Cards, Financial Analysis, Competitive Analysis, Finance, Risk Management, Business Planning, E-commerce, Market Research, Entrepreneurship, Competitive Intelligence, Marketing Strategy, Product Launch, Partner Management, Customer Experience, Digital Marketing, Mobile Marketing, Real Estate Investment..., Career Counseling, Marketing Communications, Product Marketing, Mentoring, B2B Marketing Strategy, Identifying New Revenue...
Education
Gonzaga University 2009 — 2011
MA, Communications & Leadership Studies, Summa Cum Laude
Gonzaga University 2009 — 2010
Certificate, Servant Leadership
Gonzaga University 2009 — 2009
Certificate, International Media
Zicklin School of Business 1999 — 2003
BBA, Marketing Research, concentrating in Finance
Eddie Bauer Call Center March 2014 - Present
American Express May 2010 - July 2013
American Expess August 2005 - June 2010
American Express July 1998 - June 2005
Rio Salado Community College August 1997 - May 1998
Skills
Credit Cards, SDLC, Process Improvement, User Acceptance Testing, Program Management, Business Process..., Business Analysis, Relationship Management, Call Centers, Vendor Management, Leadership, Management, Visio, Financial Services, Customer Experience, Cross-functional Team..., Product Management, Project Management, Change Management, Six Sigma, Training, Team Building
Education
Grand Canyon University
BA in Communications and Training and Development
University of Phoenix
Masters in Organization and Development
American Express February 2005 - Present
Education
New York University 2004 — 2006
Government College University, Lahore 1994 — 1996
Masters, Economics
American Express
Skills
Social Media, Customer Service, Business Travel, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Strategic Planning, Online Travel, Tourism, Travel Management, Event Planning, Sabre
Education
Grand Canyon University
Salt River Project February 2014 - Present
JNPage Consulting March 2010 - February 2014
American Express March 2012 - April 2013
Primary Hub Company June 2011 - October 2011
Blue Cross Blue Shield of Arizona October 2006 - March 2010
Web Analytics Association May 2007 - December 2008
Blue Cross Blue Shield of Arizona June 2003 - October 2006
Blue Cross Blue Shield of Arizona June 2000 - June 2003
Blue Cross Blue Shield of Arizona July 1997 - June 2000
Skills
Adobe Marketing Cloud, Adobe Analytics, Omniture, Web Analytics, SEO, SEM, Online Marketing, Google Analytics, Digital Marketing, PPC, Keyword Research, Marketing Strategy, Google Adwords, Social Media Marketing, Microsoft Office, Analytics, Web Marketing, Organic Search, Social Media, Online Advertising, Web Development, Blogging, Strategy, Website Development, Marketing Management, Digital Strategy, User Experience, Mobile Devices, Email Marketing, Mobile Marketing, Competitive Analysis, Content Strategy, SEO copywriting, Web Design, Facebook, YouTube, Google Webmaster Tools, Online Reputation..., Conversion Optimization, WebTrends Analytics, Marketing, Dreamweaver, CSS
Education
Grand Canyon University
MBA, Ken Blanchard College of Business - Leadership
Western Seminary
M.Div, Counseling
Hope International University
B.A., Communication
Arizona State University, Paradise Valley, Rio Salado, and Phoenix College
Post Graduate Study, Business, Mathematics
Omniture - Adobe Online Marketing Suite
Certificate, Site Catalyst Advanced User Training
Environmental Defense Fund April 2012 - June 2015
Environmental Defense Fund June 2010 - April 2012
Environmental Defense Fund April 2010 - June 2010
Environmental Defense August 2008 - April 2010
Newsweek August 1986 - July 2008
American Express March 1984 - March 1986
Merrill Lynch September 1981 - March 1984
AFS Intercultural Programs 1974 - 1981
Skills
Employee Relations, Human Resources, Recruiting, Training, Organizational Design, Management, Leadership, Organizational..., Personnel Management, Employee Benefits, Employee Training, Strategic Planning, Policy, Coaching, Career Counseling, Team Building, Strategy, Performance Management, Payroll, Employee Management, Compensation & Benefit, Organizational Structure, Nonprofits
Education
Goucher College
BA
New York University
MPA
American Express March 2015 - Present
Cable ONE Business March 2013 - March 2015
AAA Club Partners October 2011 - March 2013
AAA October 2008 - October 2011
AAA of Northern California, Nevada, Utah June 2006 - October 2008
Affiliated Computer Services (ACS) December 2004 - June 2006
Skills
Training, Leadership, Training Delivery, Coaching, Leadership Development, Performance Management, Organizational..., Call Centers, Human Resources, Needs Analysis, Employee Training, Onboarding, Process Improvement, Communication, Knowledge Management, Content Management, Instructional Design, Technical Writing, Workshop Facilitation, Instructor-led Training, Customer Service, Employee Benefits, Organizational..., Team Building, Change Management, Web Design
Education
Grand Canyon University 2009 — 2012
Master of Science (M.S.), Leadership, 3.75
Langston University 1999 — 2004
Bachelor of Arts (B.A.), Broadcast Journalism, 3.5
Langston University 1999 — 2004
Associate's degree, Electronic Drafting, 3.5
Grand Canyon University July 2014 - January 2015
GoDaddy March 2014 - July 2014
Stream Global Services January 2008 - March 2014
Louisiana Business Innovations December 2005 - December 2007
American Express March 1998 - October 2005
Skills
Management, Small Business, Management Consulting, Marketing, Strategy, Start-ups, Organizational..., Leadership Development, Consulting, Business Strategy, Mergers & Acquisitions, Business Planning, Business Development, Strategic Partnerships, Coaching, Strategic Planning, Leadership, Team Building, Training, Marketing Strategy, New Business Development, Operations Management, Project Planning, Customer Service, Public Speaking
Education
Grand Canyon University 2012 — 2014
Master of Science in Leadership, Leadership, Organizational Culture
University of Phoenix 2001 — 2005
Bachelor's degree, Business/Business Management
American Express Senior Systems administratorAmerican Express1997 - 2008
Education
Grand Canyon University 1985 — 2007
Community Connections Consulting October 2014 - Present
TankGirl Marketing April 2013 - Present
American Express April 2012 - April 2013
Maggie's Place July 2010 - January 2012
Maggie's Place, Mary House July 2009 - July 2010
Small Giants June 2008 - July 2009
American Red Cross 2007 - 2008
Goznaga Alumni Association 2005 - 2006
Skills
Social Media, Public Relations, Event Planning, Adobe Creative Suite, Microsoft Office, Customer Service, Networking, Marketing, Social Networking, Website Development, Volunteer Management, Public Speaking, Community Outreach, Fundraising, Proposal Writing, Recruiting, Nonprofits, Team Building, Training, Marketing Communications, Event Management, Editing, Internal Communications, Market Research, Media Relations, Copywriting, Press Releases, Strategy
Education
Gonzaga University 2004 — 2008
Bachelors, Business Administration; Marketing and International Business
St. Agnes
American Express February 2014 - March 2014
RCV Consulting 2007 - 2013
CRC Information Systems, a Reynolds & Reynolds Company 1993 - 2005
CRC Information Systems, a Reynolds & Reynolds Company 1988 - 1993
CRC Information Systems, a Reynolds & Reynolds Company 1987 - 1988
CRC Information Systems, a Reynolds & Reynolds Company 1981 - 1987
Skills
Software Development, Project Management, Programming, Automation, Consulting, Leadership, Business Strategy, Information Systems, Computer Hardware, Microsoft Office, Finance, Report Writing, Inventory Management, Customer Service, Accounting, Software Project..., Agile Methodologies, New Business Development, Designed Business..., Time Management, Goal Setting, Training, Policy/Procedure..., Hiring/Recruiting, Mentoring, Problem Solving, Analyze/Customize..., Formalize/Create..., Effective Communication, Simplify Auditing..., Staff Development, Debug Software..., Continuous Process..., Business Systems..., PMP Project Manager, Software Trainer, Business/Systems Analyst, Project..., Presentations, Scrum, Business Analysis, SQL DBMS, Computer Software..., Software Support, Certified Scrum Master..., ERP Implementations, Fortran 77, ITIL v3 Foundations..., ERP Software Support, Graphic Arts Industry
Education
University of Phoenix 2011 — 2012
BSB/M, Business, Management, Marketing, and Related Support Services, 3.95
Grand Rapids Community College 1978 — 1979
Associate, Computer Science
Knowldege Academy 2013 — 2013
ITIL, Certified
RM Study 2013 — 2013
Certified, Scrum Master
Mesa Community College 2009 — 2009
Certificate of Completion, Project Management, 4.0
American Express February 2013 - Present
Honey Stinger 2015 - 2015
Medicis June 2011 - February 2013
Wolters Kluwer Health February 2005 - June 2011
Honeywell April 2002 - February 2005
NDCHealth October 1999 - April 2002
Skills
Forecasting, Strategic Planning, Process Improvement, Budgets, Business Development, Financial Reporting, Financial Analysis, Accounting, SAP, General Ledger, Access, Financial Accounting, Microsoft Excel, Financial Modeling, PMO, Mergers & Acquisitions, Management, Finance, Financial Forecasting, P&L Management
Education
Grand Canyon University 1995 — 2001
Bachelors of Business Administration, Accounting
Cook County Government 2011 - 2012
OnPoint Partners 2011 - 2011
CPC Laboratories, Inc. 2009 - 2010
The LaSalle Network January 2008 - August 2009
Sun-Times News Group 2008 - 2008
TransUnion 2004 - 2007
Girl Scouts of Chicago 2003 - 2006
Girl Scouts of Chicago 2003 - 2006
American Express 2002 - 2004
Arthur Andersen 2000 - 2002
Education
Argosy University Chicago 2007 — 2008
Masters, Business Administration w/a Concentration in Finance
Governors State University 1995 — 1998
Bachelors of Science, Accounting
Bank of America July 2009 - Present
Rose International May 2012 - March 2013
Infosys July 2003 - May 2012
Fidelity/Equifax March 2009 - June 2009
American Express January 2008 - February 2009
Wells Fargo & Co August 2007 - January 2008
Infosys Consulting (World Wide) January 2007 - July 2007
IKON Office Solutions July 2003 - December 2006
Skills
Data Warehousing, PL/SQL, ETL, SDLC, Web 2.0, SaaS, Risk Analytics, Actimize, SQL, Oracle, Software Development, Business Intelligence, MetricStream, Data Modeling, Unix
Education
Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya 1999 — 2003
B.Tech, Electronics and Communication Engg
Birla Vidya Mandir, Nainital 1989 — 1998
High School, Maths and Science
IBM May 2002 - Present
IBM Global Services 2002 - Present
American Express 2000 - 2002
Education
Gonzaga University - School of Business Administration 1981 — 1985
BBA, International Marketing
T Sing Entertainment 2000 - Present
American Express January 1999 - January 2000
Huntington Learning Center 1997 - 1999
Gonzaga University 1994 - 1996
Skills
Music Industry, Entertainment, Music Production, Music Licensing, Post Production, Music Education, Corporate Events, Music, Songwriting, A&R, Music Management, Record Labels, Social Media Marketing, Singing, Publicity, New Media, Composition, Creative Direction, Talent Booking, Sound, Music Publishing, Rock, Social Networking, Digital Media, Recording, Songs, Sound Design, Voice Over, Television, Film, Commercials, Live Events, Piano, Stage, Voice Acting, Theatre, Video, Acting, Comedy, Pianist, Parties, Video Production
Education
Gonzaga University - School of Business Administration 1995 — 1997
MBA, Marketing
CDA High School
Spring Valley Jr. High
Erin Cutshall LLC January 2011 - Present
American Express September 2009 - April 2013
GE May 2004 - August 2009
Duke Energy Corporation 1999 - 2002
Skills
Process Improvement, Financial Analysis, Six Sigma, Accounting, Financial Reporting, Risk Management, Business Process..., Financial Accounting, Forecasting, Cross-functional Team..., Financial Modeling, Change Management, Banking, Finance, Credit Cards
Education
Gonzaga University 2009 — 2010
MA, Organizational Leadership
University of Utah - David Eccles School of Business 2003 — 2005
Bachelor of Science (BS), Accounting
Concur January 2015 - Present
American Express June 2003 - December 2014
Main Line Today Magazine 2000 - 2005
Skills
Credit Cards, Payments, Merchant Services, Relationship Management, Payment Card Processing, Cold Calling, Account Management, Business Development, Sales Operations, Selling, Customer Retention, Salesforce.com, CRM, B2B, Customer Acquisition, Strategic Partnerships, Sales Process, Financial Services, Sales, Consultative Selling, Professional Services, Networking, Management
Education
Goldey-Beacom College
Mt Pleasant High School
Mt Pleasant High School
American Express
Skills
Employee Engagement, Financial Services, Performance Management, Banking
Education
Grand Canyon University 2014 — 2016
Bachelor of Science (BS), Accounting
Mesa Community College 2012 — 2013
Accounting
American Express January 2014 - Present
American Express June 2009 - December 2013
Handi-lift Inc. September 2003 - June 2009
Skills
Sales Management, Salesforce.com, Sales, Pipeline Management, Corporate Card, Sandler, Mentoring, Cold Calling, Direct Sales, Sales Process, Account Management, B2B, New Business Development, Sales Operations, Negotiation, Training, Strategic Planning, Program Management, Business Planning, CRM
Education
Gordon College 1997 — 2001
Bachelor of Arts, Communications, Concentration in Speech Communications
Eastern Christian High School
High School Diploma
AE Riley, LLC. June 2014 - Present
Rockwell Investments January 2010 - June 2014
American Legion Post 34 2014 - 2014
MidAmerican Home Services Mortgage May 2005 - December 2009
Rockwell and Associates January 1979 - April 2005
American Express January 1991 - May 1995
Skills
Business Networking, Business Relationship..., Direct Sales, Sales Representation, Sales Presentations, Investments, Asset Management, Portfolio Management, Equities, Financial Analysis, Mutual Funds, Fixed Income, Strategic Planning, Residential Mortgages, Fixed Rate Mortgages
Education
University of Iowa 1975 — 1977
Bachelor of Fine Arts (B.F.A.), Photography
Grand View College 1973 — 1975
Associate of Arts (A.A.), Fine and Studio Arts
Maricopa Community Colleges May 2010 - Present
Maricopa Community Colleges August 2001 - Present
American Express October 1988 - April 2001
Skills
Higher Education, Leadership, Project Management, Curriculum Development, E-Learning, Nonprofits, Public Speaking, Budgets
Education
Grand Canyon University
MBA, Business
Zions First National Bank June 2014 - Present
Zions Bancorporation January 2013 - June 2014
American Express July 2009 - January 2013
Zions Bank March 2009 - July 2009
Zions Bank May 2008 - August 2008
Skills
Credit, Commercial Lending, Small Business Lending, Lines Of Credit, Financial Analysis, Cash Flow, Credit Analysis, Underwriting, Risk Management, Cash Management, Financial Risk, Banking, Team Building, Mortgage Lending, Commercial Banking, Analysis, Credit Risk, Loans, Portfolio Management, Relationship Management, Finance, Management, Financial Modeling, Financial Statement...
Education
Grand Canyon University 2013 — 2015
Master of Business Administration (MBA)
Weber State University 2006 — 2008
BS, Finance
HelmsBriscoe November 2014 - Present
Lake Arrowhead Resort and Spa August 2013 - November 2014
Hyatt Regency Suites Palm Springs (Davidson Hotel Group) March 2012 - April 2013
HelmsBriscoe February 2011 - March 2012
Air Jamaica January 2005 - February 2009
Castle Creek Inn Resort & Spa 2002 - 2005
FDR Holidays 2000 - 2002
Happy Tours (Vacations) 1996 - 2000
American Express 1990 - 1996
Skills
Tourism, Hotels, Sales, Customer Service, Negotiation, Resorts, Incentives, Leisure Travel, Hospitality, Leisure, Revenue Analysis, Travel Management, Hospitality Industry, Yield Management, Hospitality Management, Hotel Management, Incentive Travel, Online Travel, Hotel Booking, Meeting Planning, Travel Planning, Destination Marketing, Sabre, Vacation, Trade Shows, Adventure Travel, Online Marketing, Event Management, Business Travel, Cruises, Tour Operators, Lodging, Convention Services, Pre-opening, Rooms Division, Food & Beverage, Banquets, Catering, Front Office, Corporate Events, Luxury, Property Management..., Car Rental, Restaurants, Opening Hotels, Guest Service Management, Spa, Honeymoons, Sustainable Tourism, Micros
Education
Golden West College
AXA Advisors February 2015 - Present
American Express March 2012 - April 2014
NSHMBA 2010 - 2011
Thunderbird School of Global Management 2010 - 2011
Pre-Paid Legal Services, Inc April 2004 - December 2010
Intel Corporation May 2010 - August 2010
Wells Fargo Bank Arizona April 2002 - September 2005
Wells Fargo Bank, N.A. April 2002 - April 2003
Skills
Recruiting, Marketing, Negotiation, Sourcing, Talent Management, Training, Business Planning, Strategic Planning, Financial Analysis, Process Improvement, Cross-functional Team..., Strategy, Business Development, Leadership, Business Strategy, Project Management, Competitive Analysis, Entrepreneurship, Nonprofits, Finance, Analysis, Market Research, Management Consulting, Marketing Strategy, Program Management, Salesforce.com, Human Resources, Pricing, Change Management, International Business, Data Analysis, New Business Development, Analytics, Market Analysis, Contract Negotiation, Team Leadership, Consulting, Risk Management, Project Planning, Budgets, Operations Management, Leadership Development, Team Building, Organizational..., Strategic Consulting, Relationship Management, Account Management, Team Management, Business Intelligence, Coaching
Education
Thunderbird School of Global Management 2010 — 2011
MBA, Global Management; Strategy and Bus Dev
Kansas State University 2000 — 2002
Studied Finance
Grambling State University 1996 — 2000
Bachelor of Science (BS), Accounting
American Express October 2013 - Present
Hewlett-Packard February 2011 - Present
Richland College January 2005 - Present
Southwest Airlines October 2010 - February 2011
American Airlines May 2010 - October 2010
UNISYS CORPORATION June 2007 - January 2010
ACS, a Xerox Company March 2004 - June 2007
Tetra Pak March 2003 - May 2003
ADVANCE PCS January 2000 - January 2002
ALCATEL USA January 2000 - January 2001
Education
Grambling State University
Bachelor of Arts, English
Louisiana Tech University
Master of Arts, English
Walden University
Master of Science, Industrial Organizational Psychology
Department of the Army, North Carolina National Guard February 2007 - Present
US Army September 2005 - Present
American Express January 2001 - January 2003
American Express January 1998 - January 2001
Education
Grantham University 2007 — 2011
Bachelours of Science, Computer Science
Kraft Foods Group July 2005 - February 2007
Metro Expediting Inc March 2002 - May 2005
American Express February 2000 - February 2002
Comerica Bank January 1998 - February 2000
Skills
Research, Teaching, Microsoft Word, PowerPoint, Customer Service, Teamwork, English, Psychology, Sociology, Microsoft Office, Windows, Microsoft Excel, Crowdsourcing, Higher Education, Social Media, Public Speaking, Event Planning, Editing, Tutoring, HTML, JavaScript
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Michigan State University 2012 — 2014
Bachelor of Arts (B.A.), Psychology
Grand Rapids Community College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Psychology, 3.95
Union Bank July 2013 - Present
Chi Rho Consulting & Management Inc January 2007 - Present
The Metanoia Group, LLC January 2011 - Present
Wells Fargo Bank October 2008 - April 2013
Adler Learning-USA May 2011 - September 2012
MS Franks & Company, Inc. February 2000 - December 2006
Wells Fargo February 2000 - August 2003
American Express September 1998 - January 2000
Home Savings of America May 1997 - August 1998
First Interstate Bank of Arizona January 1984 - May 1997
Skills
Team Building, Leadership, Business Process..., Coaching, Management, Project Management, Strategic Planning, Conflict Resolution, Management Development, Leadership Development, Organizational..., Workshop Facilitation, Public Speaking, Business Analysis, Change Management, Process Improvement, Mergers & Acquisitions, Program Management, Training, Business Coaching, Personal Development, Consulting
Education
Graduate Theological Foundation
Master, Theology
Grand Canyon University
BA, Management and Leadership
CIGNA July 2012 - Present
CIGNA July 2012 - Present
Waste Management March 2012 - July 2012
Merrill Lynch July 2011 - December 2011
Charles Schwab July 2007 - July 2011
Charles Schwab 2007 - 2011
USAA January 2005 - July 2007
USAA May 2004 - July 2007
American Express May 2002 - January 2005
Education
University of Phoenix 2007 — 2009
MBA, Bunsiness Management
Texas A&M University-Kingsville 1997 — 2002
Bachelors, Finance
Grand Canyon University
B.A, Accounting
Texas A&M Kingsville
B.A, Finance
University of Phoenix
MBA, Business
Office Depot October 2014 - December 2014
Valley Forge Fabrics February 2014 - July 2014
American Express July 2012 - February 2014
Verizon Wireless October 2011 - January 2012
Verizon Wireless December 2010 - October 2011
Uline February 2007 - October 2010
Skills
Customer Service, Analysis, Customer Retention, CRM, PowerPoint, Process Improvement, Account Management, Reporting & Analysis, Lotus Notes, Project Coordination, Client Liason, Production Management, Microsoft Office, Public Speaking, Access, Apple, Cognos, AS400, Jacada, Adobe, Organizational..., Sales Operations, Marketing Communications, Training, Team Building, Management, Marketing, Time Management, Leadership, Sales, Microsoft Excel
Education
Grand Canyon University 2009 — 2011
MASTER OF BUSINESS ADMINISTRATION, MARKETING
Michigan State University 2002 — 2006
BACHELOR OF ARTS, COMMUNICATIONS & MARKETING
American Express May 2012 - Present
American Express April 2010 - May 2012
American Express August 2008 - April 2009
Education
Grand Canyon University 2012 — 2014
Master of Business Administration (MBA), Leadership
University of Phoenix 2008 — 2011
Bachelor of Science (BS), Business
UnitedHealth Group January 2004 - Present
American Express 2001 - 2002
Skills
Microsoft Office 2010, Healthcare Management, Process Improvement, Operating Budgets, Trend Analysis, Quality Measurement, Auditing, Quality Auditing, Employee Training, Profitability Analysis
Education
Gonzaga University
USAA July 2002 - Present
American Express June 1999 - July 2002
Education
Grand Canyon University 2012 — 2015
Bachelor's degree, Applied Management
USAA Manager Candidate School 2014 — 2014
Gerard Catholic High School
General Studies
Behavioral Health Services, Inc August 2009 - May 2010
Dixon Recovery Program January 2009 - May 2009
American Express 2006 - 2008
Arrowhead Landing Apartments 2005 - 2006
WASH Multifamily Laundry Systems November 1990 - June 2004
Skills
Customer Service, Microsoft Word, Management, Microsoft Office, Team Building, Research, Microsoft Excel, Nonprofits, Event Planning, Administrative..., Non-profit Volunteering, Individual Counselling, Small Group Counseling, Fundraising, Youth Mentoring, Public Speaking
Education
Grand Canyon University 2010 — 2012
Bachelor's degree, Sociology
West Los Angeles College 2008 — 2010
Associate of Arts (AA), Substance Abuse/Addiction Counseling