American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
Construction Project Management August 2014 - Present
Gravity Construction July 2013 - June 2014
Scandia Maintenance, Inc. April 2006 - August 2012
American Express September 1982 - September 2002
Skills
Project Planning, Budgets, Software Documentation, Management, Project Management, Process Improvement, Leadership, Process Scheduler, Forecasting, Construction, Accounts Payable, Payroll, Strategic Planning, Contract Negotiation, Construction Management, Contract Management, Customer Service, Renovation
Education
St. Cloud State University 1976 — 1978
Attended 1976 - 1978, Engineering Technologies, Business, Recreation
Hennepin Technical College 1973 — 1975
2 yr Degree, Automotive Trade Technician
Wayzata High School, MN 1970 — 1973
Graduate
Ameriprise Financial Services, Inc. September 2014 - Present
3M January 2014 - Present
UPS October 2013 - January 2014
Allina Health May 2007 - July 2012
Delphax Technologies September 2005 - January 2007
American Express December 1999 - May 2005
New York Life Insurance Company October 1998 - December 1999
Skills
Healthcare, Hospitals, Medical Terminology, Epic Systems, HIPAA, Healthcare Information..., Patient Safety, Clinical Research, Administrative..., Data Entry, Executive Support, Salesforce.com, Payment Card Processing, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, Access Database, Kronos Timekeeping, Concur, Telephone Skills, SharePoint
Education
Academy College
Certification, Computer/Business
Herzing University-Minneapolis
Medical/Business Adminstration
Gary Novitsky and Associates September 1986 - Present
Charles Dahl and Associates April 1999 - March 2000
American Express August 1983 - November 1985
UPS April 1976 - December 1981
HIRED 1980 - 1981
Hennepin Technical College September 1978 - August 1979
Skills
Bilingual-Spanish, Business Management, Employment, Microsoft Excel, Teaching, Customer Satisfaction, Team Leadership, Microsoft Word, Coaching, Workers Compensation, Outlook, PowerPoint, Teamwork, Negotiation
Education
International Institute of Minnesota 2010 — 2012
Spanish
United States Air Force Auxiliary 2001 — 2006
Areospace Education, Squadron Leadership, First Responder
North Hennepin Community College 2000 — 2000
Computer Programming
University of Minnesota-Twin Cities 1993 — 1995
Spanish Language
Saint Mary's University of Minnesota 1991 — 1992
Master of Arts
Minnesota State University, Mankato 1990 — 1991
Graduate Work in Alcohol & CD Counseling, Psychological Aspects of Disabilty and Counseling Theory
University of Minnesota-Twin Cities 1974 — 1979
Bachelor of Arts
Metropolitan State University
Spanish Language and Literature
Hennepin Technical College
Computer Applications, Microsoft Office Suite
International Institute of MN
Arabic
Self-employed September 2005 - Present
Jen Graber Photography September 2003 - Present
American Express January 2001 - November 2001
Copper Hills Community Church September 1999 - January 2001
Skills
Social Networking, Health Education, Nutrition, Consulting, Team Leadership, Healthy Lifestyle, People Development, Self-driven, Friendliness, Time Management, Customer Service, Organization, Innovation, Communication, Creativity, Problem Solving, Microsoft Office, Weight Management
Education
Hesston College 1991 — 1993
Associate of Arts (A.A.)
Coldwell Banker Triad, Realtors August 2011 - Present
American Express January 1995 - July 2011
Summit Molded Products January 1992 - January 1995
Skills
Call Center, Microsoft Excel, Avaya, e Workforce, PowerPoint, Microsoft Word, Public Speaking, Speech Writing, Computer Hardware, computer troubleshooting, Foreclosures, Customer Service, Short Sales, Negotiation, Sellers, Real Estate, Troubleshooting, Investors, Call Centers, Leadership, Coaching, Credit Cards, Sales, Customer Experience, Contract Negotiation, Budgets, Customer Retention, Customer Satisfaction, Training, Banking, Team Building, Relocation, First Time Home Buyers, Investment Properties, Selling, Buyer Representation, Referrals, Real Estate Transactions, Condos, Residential Homes, REO
Education
High Point University 2003 — 2008
Bachelor of Arts (B.A.), Human Development and Family Studies, General
GTCC 2011 — 2012
Licence degree, Real Estate
Wells Fargo Treasurey Management 2013 - 2013
American Express June 2008 - August 2011
American Express June 2008 - May 2011
American Express June 1995 - June 2008
American Express September 1990 - May 1995
American Express 1988 - 1990
American Express 1987 - 1988
Skills
Process Improvement, Vendor Management, Credit Cards, Call Center, Management, Cross-functional Team..., Project Management, Call Centers, Data Analysis, Analysis, Strategy, Strategic Planning, Training, Business Process..., Coaching, Risk Management, Program Management, Leadership, SDLC, Banking, Customer Service, Integration, Employee Training, Business Analysis, Business Strategy
Education
High Point University 2002 — 2008
Business Administration
Heritage Home Group LLC June 2015 - Present
Design + May 2013 - Present
Triad Community Connection May 2014 - Present
International Marketing Center June 2013 - June 2014
UNCG August 2009 - July 2013
CJMW Architecture June 2012 - August 2012
Dogwood Building Supply November 2007 - November 2008
American Express 2002 - 2007
Skills
Interior Design, AutoCAD, Adobe Creative Suite, Illustrator, Rendering, Photoshop, Interior Architecture, InDesign, Furniture, Marketing, Sketching, Strategic Planning, Revit, Product Development, Concept Development, Space Planning
Education
University of North Carolina at Greensboro 2008 — 2011
Bachelor of Fine Arts (BFA) 2013, Interior Architecture
High Point University 2002 — 2004
BS, Home Furnishings Marketing
Benedict College 1992 — 1994
Bachelor of Fine Arts (BFA), Interior Architecture
Sumter High 1989 — 1992
American Express Travel Services October 2003 - Present
American Express 2002 - 2012
Education
Henry Ford Community College 2011 — 2013
Associate, Liberal Arts and Sciences/Liberal Studies
American Express 2014 - Present
Travelport 2013 - 2014
OpenSkies (British Airways) 2008 - 2013
Sabre 2007 - 2008
Eos Airlines 2006 - 2007
US Airways 2005 - 2006
Skills
Airlines, Aviation, Sabre, Airports, Commercial Aviation, Pricing, Yield Management, Pricing Strategy, Travel Management, Ticketing, Amadeus, E-commerce, Business Strategy, GDS, Competitive Analysis, Marketing, Revenue Analysis, IATA, Strategy, Flights, Management, Civil Aviation, Tourism, Business Travel, Airline Management, Charter, Operations Management, Aircraft, Travel Technology, Business Requirements, Online Travel, Sales, Pragmatic Marketing..., Leadership, Contract Negotiation, Loyalty Programs, Forecasting, Strategic Partnerships, International Sales, Mergers & Acquisitions, Market Analysis, Analysis, Budgets, Marketing Strategy, Customer Satisfaction, Data Analysis, CRM, Analytics, Business Planning, Finance
Education
NYU Stern School of Business 2012 — 2014
MBA, Strategy / Entrepreneurship & Innovation, 3.75 GPA
Haverford College 2001 — 2005
BA, French / History / Anthropology
Université Paris Sorbonne (Paris IV) / Sorbonne University 2003 — 2004
Albuquerque Academy 1997 — 2001
American Express August 2012 - Present
Citi May 2011 - August 2012
Citi September 2009 - May 2011
Citi January 2008 - September 2009
Citi July 2005 - December 2007
JP MorganChase May 2002 - May 2005
Skills
Portfolio Management, Product Management, Strategy, Partnership Marketing, Marketing
Education
New York University - Leonard N. Stern School of Business 2001 — 2005
Bachelor, Finance and International Business
HKUST Business School 2004 — 2004
International Exchange Program
Stuyvesant High School 1998 — 2001
American Express March 2015 - Present
American Express March 2014 - March 2015
Arrowhead Honda February 2007 - March 2013
Leath Furniture, Cedar Falls IA January 2002 - January 2007
Dan Derry, Cedar Falls IA January 2001 - January 2002
General Machine and Tool January 1997 - January 2001
Skills
Management, Sales, Marketing, Direct Sales, Marketing Strategy, Sales Process, Sales Management, Salesforce.com, Customer Retention
Education
Waverly-Shellrock High School
Hawkeye Community College
Communications and Accounting
Electronic Knowledge Interchange April 2014 - Present
ACE Group June 2012 - March 2013
The Cervantes Group 2011 - June 2012
American Express April 2008 - January 2011
American Express January 2005 - December 2010
American Express January 2005 - March 2008
ABN AMRO Bank N.V. August 1995 - August 2001
ABN AMRO September 1995 - January 2001
Vestcorp Partners February 1994 - November 1994
VestcorPartners Group February 1994 - October 1994
Skills
Management, Business Strategy, Banking, Sales Process, Talent Acquisition, Relationship Management, Sales, Finance, Financial Services, Portfolio Management, Account Management, Budgets, Customer Satisfaction, Business Development, Business Analysis, Management Consulting
Education
Hawaii Pacific University 2001 — 2002
Advanced Business, International Business
Hawaii Pacific University 2001 — 2001
Introduction to Business, English
Universidad Central de 1996 — 2001
Major International Studies, International Studies
Universidad Central de Venezuela 1995 — 2000
International Studies, Finance, Economics, Sales
Wabash Valley College 1992 — 1994
English as a Second Language/ Introduction to Business, English Language and Literature/Letters
Instituto Escuela de
High School, High School/Secondary Diplomas and Certificates
Ameriprise Financial Services, Inc. April 2013 - Present
Ameriprise Financial Services, Inc. April 2009 - Present
Ameriprise Financial January 2007 - April 2009
Champion Auto Supply Store and Service Center January 2002 - January 2007
UCare January 2001 - January 2002
American Express January 1997 - January 2001
Grenadier Realty Corp January 1994 - January 1997
Gruner + Jahr USA Publishing January 1990 - January 1993
Reise Organization January 1983 - January 1990
Skills
Access, Program Management, Administrative..., Leadership, Project Management, Analysis, Risk Management, Process Improvement, Budgets, SharePoint, Software Documentation, Team Building, Management, Performance Management, Policy, Administrative...
Education
Hennepin Technical College
Mahoney Business School
Business
Audrey Cohen College
The Upright Citizens Brigade Training Center February 2015 - Present
James Franco's Studio 4 at Playhouse West April 2014 - Present
Beverly Hills Playhouse Acting School December 2013 - April 2014
CBS Radio - KYW Newsradio 1060 August 2011 - October 2013
American Express April 2013 - June 2013
Revel Entertainment June 2012 - April 2013
Red Tettemer January 2012 - March 2012
Comcast-Spectacor: Flyers Skate Zone January 2011 - May 2011
Liquid Lightning Energy Drink August 2009 - May 2011
Skills
Social Media, Social Media Marketing, Facebook, Public Relations, Advertising, Digital Marketing, PowerPoint, Microsoft Office, Microsoft Excel, Blogging, Marketing, Editing, Microsoft Word, Photoshop Elements, Photoshop, Photography, Acting, Entertainment Industry, Klout, Twitter, Foursquare, LinkedIn, Writing, Apple, Windows, Research, college marketing, Humor, Russian culture, Literature, NHL, GetGlue, Teamwork, Online Marketing, Publicity, Sports, WordPress, Excel, Outlook, Google Chrome, Google Analytics, Bing, Safari, Mac OS, Audacity, Firefox, Internet Explorer, Microsoft Works
Education
University of Southern California 2015 — 2015
Villanova University 2008 — 2012
Bachelor of Arts (B.A.)
European University at St. Petersburg 2010 — 2010
Higher School of Economics 2010 — 2010
Moscow Art Theatre School 2010 — 2010
The Hill School 2004 — 2008
The Upright Citizens Brigade
James Franco's PHW Studio 4 Interdisciplinary School for the Arts
TD Ameritrade February 2010 - Present
TD Ameritrade January 2005 - February 2010
TD Ameritrade January 2000 - January 2005
American Express January 1999 - January 2000
Skills
Financial Services, Relationship Management, Back Office, Series 7, Training, Process Improvement, Business Development, Customer Oriented, Customer Service
Education
Hawaii Pacific University 1990 — 1993
International Relations
American Express November 2014 - Present
TAXI June 2014 - November 2014
GDI Integrated Facility Services November 2013 - April 2014
Spur Ridge Cattle Company October 2012 - May 2013
Trail's End Guest Ranch June 2012 - September 2012
Coop HEC MONTREAL April 2011 - February 2012
Coop HEC Montréal September 2009 - February 2012
Promod June 2010 - August 2010
Melman Diffusion June 2008 - August 2009
Skills
French, Recruiting, Human Resources, English, PowerPoint, Microsoft Office, Organizational..., Microsoft Excel, Social Media, Management, Microsoft Word
Education
Université de Montréal - HEC Montréal 2008 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Lycée Gustave Flaubert - Rouen - France 2007 — 2008
Classe préparatoire aux Grandes Ecoles de Commerce
Lycée Pierre Corneille - Rouen - France 2004 — 2007
Bac ES, Economique et social option mathématiques
American Express July 2015 - Present
Nike Foundation January 2015 - June 2015
American Express June 2014 - August 2014
Etsy October 2013 - May 2014
The New York Times June 2013 - August 2013
CFAR January 2010 - July 2012
Arts & Business Council of Greater Philadelphia September 2008 - November 2010
The Partnership CDC July 2007 - September 2008
Skills
Program Development, Non-profits, Fundraising, Research, User Experience, Consumer Insight, Product Management, User-centered Design, Event Planning, Financial Modeling, Nonprofits, Community Outreach, Qualitative Research, Policy Analysis, Project Management, Management Consulting
Education
New York University 2012 — 2015
NYU Stern School of Business, Robert F. Wagner Graduate School of Public Service, Specialization in Leadership and Change Management
Haverford College
Bachelor of Arts, Comparative Literature, Philosophy, French
Marriott International July 2012 - August 2013
Wells Fargo May 2012 - July 2012
A Garden Delivery February 2010 - July 2012
Wells Fargo March 2009 - November 2010
AICPA August 2007 - March 2009
American Express March 2006 - August 2007
Office of State Controller, NC June 2004 - January 2006
pVision Workgroup May 2001 - June 2004
LifeStyle Furnishings International February 1994 - May 2001
Shionogi Inc 1994 - 1998
Skills
SDLC, CRM, Process Improvement, MS Project, SharePoint, PMO, Project Management, Change Management, Agile Methodologies, Management, Leadership, Project Portfolio..., Budgets, Vendor Management
Education
High Point University 1997 — 2001
Business Administration
PMI Certification
American Express February 2015 - Present
Macy's November 2013 - February 2015
Macy's September 2011 - October 2013
AIG Inc September 2009 - September 2011
IBM May 2009 - August 2009
IBM May 2008 - August 2008
Skills
Business Objects, Unica Affinium Campaign, CRM, Direct Mail Campaigns, Direct Marketing, Database Marketing, Project Planning, Email Marketing, Project Management, Retail, Forecasting, Microsoft Excel, Internal Controls, Auditing, Internal Audit, Accounting, Corporate Finance, Microsoft Office, Fashion, Finance, Financial Reporting, Financial Analysis, Email Newsletter Design, CMS, Digital Marketing
Education
Hofstra University 2007 — 2011
BBA, Accounting
University Health Network December 2014 - Present
Wolseley November 2012 - December 2014
Morneau Shepell October 2009 - May 2012
Morneau Shepell September 2009 - January 2012
CTV February 2009 - June 2009
Siemens February 2008 - January 2009
Rogers Communications Inc. January 2007 - January 2008
American Express February 2006 - December 2006
Petro Canada 2004 - 2005
YKK Egypt 1999 - 2004
Skills
Finance, Account Reconciliation, Accounts Receivable, Accounts Payable, Team Building, Team Leadership, Strategic Planning, Bilingual, Cash Management, Revenue Cycle, Cash Flow, Billing Process, Credit, Credit Analysis, Cash Flow Forecasting, Accruals, Sourcing, Manufacturing, Business Process..., Communications Audits, Building Relationships, Accounting, Analysis, Internal Controls, Process Improvement, Microsoft Excel, Management, Leadership, Internal Audit, Variance Analysis, Forecasting, Sales Operations, Auditing, Teamwork, Financial Analysis, Negotiation, Change Management, Budgets, Project Management, Performance Management
Education
Certified Management Accounting 2012 — 2014
CMA, Accounting and Finance, Enrrolled in the accelarated program
PMI 2011 — 2013
PMP (Project Manager Professional), Project Management, PMP
CCP 2007 — 2011
Canadian Credit Prof., Credit
Helwan University Cairo 1989 — 1993
Bachelor, Major Accounting
Chambre de commerce et d’industrie de Paris
Diplome, Business Administration
College De La Sainte Famille
American Express January 2012 - January 2014
Delcom Solution 2011 - October 2011
Pitney Bowes 2010 - March 2011
Ugava Distribution 2005 - 2009
Pitney Bowes 2004 - 2005
Industrial Marking Systems 2002 - 2004
Ryder Integrated Logistics 1997 - 2002
Skills
Account Management, Sales Operations, Sales Process, Sales, Enterprise Software, Business Development, Direct Sales, Sales Presentations, Sales Management, Selling, Leadership, Management, Lead Generation, Training, Negotiation
Education
HEC Montreal 2011 — 2012
MBA, Exécutif
McGill University 1999 — 1999
N/A, Business law
Collège André Grasset 1984 — 1986
DEC, Sciences
St-Pius X High School 1977 — 1982
DES
Lenovo June 2013 - Present
Lenovo June 2012 - June 2013
IBM/Lenovo January 2007 - June 2012
IBM 2000 - 2005
IBM June 2000 - June 2002
The Convergency April 1997 - June 2000
The Convergency 1997 - 2000
American Express Co March 1993 - April 1999
American Express 1989 - 1997
America Express July 1989 - March 1993
Skills
E-commerce, Solution Selling, Go-to-market Strategy, Sales Enablement, Product Management, Demand Generation, Multi-channel Marketing, CRM, Marketing Communications, Direct Marketing, Channel Partners, Product Marketing, Channel, B2B Marketing, Strategy, Management, B2B, Customer Satisfaction, Account Management, Marketing Management, Cross-functional Team..., Database Marketing, Business Planning, Direct Sales, Segmentation, Web Analytics, Sales, Sales Operations, P&L Management, Business Development, Strategic Partnerships, Product Launch, Marketing, Product Lifecycle..., Market Analysis, Marketing Strategy, Customer Acquisition, Forecasting, Competitive Analysis, Analytics, Lead Generation, Pricing, Integrated Marketing, Business Alliances, Analysis, Marketing Research, SaaS, Sales Process
Education
High Point University 1986 — 1990
Bachelor of Science (B.S.), Business Administration & Economics
XPO Logistics, Inc. June 2007 - Present
American Express May 2006 - May 2007
Inmar Corporation May 2005 - April 2006
Aon April 2004 - May 2005
Wake Forest Baptist Health October 1998 - April 2004
Skills
Forecasting, Logistics, Inventory Management, Supply Chain, Warehousing, Analysis, Microsoft Office, Access, ERP, Order Manager, Lotus Notes, Medipac, IDX, Account Reconciliation, Invoice Processing, Document Express, Customer Service, Finance, Accounts Receivable, Accounting, Management, Invoicing, General Ledger, Account Management
Education
University of Scranton 2010 — 2012
Master of Business Administration (MBA), Business Administration/Healthcare Management
High Point University 1998 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration
McMichael High School 1991 — 1994
Diploma
J.P. Thomas & Co., Inc. December 2011 - December 2013
American Express October 2009 - July 2011
Aaron's, Inc November 2007 - September 2009
Carolina Self Storage November 2001 - October 2006
Skills
Finance, Competitive Analysis, Purchasing, Risk Management, Management, Credit, Leadership, Business Development, Credit Cards, Forecasting, Financial Risk, Business Analysis, Negotiation, Portfolio Management, Sales, Financial Analysis, Process Improvement
Education
High Point University
Business Administration and Management, General
ADP June 2014 - Present
The Carroll Companies 2013 - 2014
American Express February 2010 - November 2013
NCO Group August 2008 - July 2009
Bank of America September 2005 - June 2008
Davidson County Political Association 2006 - 2008
Unilin Flooring October 2004 - October 2005
Thomasville Furniture April 2002 - August 2004
Tyco Electronics 2000 - 2002
Westpoint Stevens 1999 - 2000
Skills
Recruiting, Executive Search, Sourcing, Human Resources, Internet Recruiting, Negotiation, Employee Relations, Employment Law, Onboarding, Taleo
Education
High Point University 1994 — 1999
Human relations, HR
Southwest Guilford High School 1990 — 1994
Diploma
American Express October 2013 - Present
American Express September 2013 - October 2013
American Express November 2012 - September 2013
American Express August 2010 - November 2012
American Express August 2008 - August 2010
Northrop Grumman Corporation July 2003 - July 2008
Skills
Android Development, Software Development, Programming, Core Java, Linux, IntelliJ IDEA, Mac OS X, Guice, Maven, Objective-C, Git, REST, OS X, Mobile Devices, Java, Tomcat, Android
Education
University of Southern California 2004 — 2007
Master's degree, Computer Science
Harvey Mudd College 1999 — 2003
Bachelor's degree, Computer Science
Valley Christian High School, Chandler, AZ 1995 — 1999
American Express 1999 - Present
American Express 2008 - 2011
Education
High Point University 2008 — 2011
MBA, Business Administration and Marketing
Randolph Hospital December 2011 - Present
American Express June 2005 - December 2011
American Express June 1998 - June 2005
Unifi February 1997 - June 1998
Randolph County Mental Health November 1991 - February 1997
Unilever July 1988 - November 1991
Black & Veatch November 1986 - June 1988
Cape Fear Council Boy Scouts of America May 1985 - November 1986
Skills
Microstrategy, Microsoft Servers, MCSE, AIX, Unix, Unix Administration, Unix Shell Scripting, ClearCase, SQL Server 2005/2000, Business Analysis, Data Analysis, Database Administration, Data Warehousing, Visual Basic, Maestro, Versioning, Microbiology, SQL, Windows Server, Desktop Administration, HTML, Computer Hardware, User Acceptance Testing, Test Planning, Quality Center, Quality Assurance, SDLC, Project Management, Software Development, Systems Analysis, Analysis, Microsoft Certified...
Education
High Point University 1990 — 1991
BS, Computer Information Systems
University of North Carolina at Wilmington 1981 — 1985
BS, Marine Biology
American Express February 2013 - Present
American Express January 2010 - Present
American Express April 2008 - December 2010
American Express July 2005 - April 2008
American Express August 2003 - July 2005
American Express 1992 - 1995
Skills
Credit Cards, Re-engineering, Process Improvement, Call Center, Project Portfolio..., PMO, Business Process..., Relationship Management, Portfolio Management, Program Management, Cross-functional Team..., Customer Experience, Project Management, Leadership, Resource Management, Change Management, Call Centers, Customer Satisfaction, Vendor Management, SDLC, Financial Services, Management, IT Strategy, Six Sigma, Outsourcing, Business Analysis, Operations Management, Business Process, Business Requirements, Risk Management, Budgets, Team Management, MS Project, Project Delivery, CRM, PMP, Business Transformation, Analysis, Strategy, Service Delivery, Analytics, Business Process..., Governance, Product Management, Business Intelligence, Software Project..., Process Engineering, IT Management
Education
Laurel University 2011 — 2013
Masters, Business Administration
High Point University 2007 — 2010
BS, Business Administration
BB&T Insurance Services Inc. November 2013 - Present
The Fresh Market October 2012 - November 2013
Private Client(s) March 2011 - December 2011
American Express December 1995 - December 2010
Time Warner Cable 2003 - 2006
American Express December 1988 - December 1995
Skills
HR Policies, Conflict Resolution, MS Office Suite, Microsoft Office, Employee Relations, Call Center, Process Improvement, Performance Management, Employee Engagement, Vendor Management, Change Management, PeopleSoft, Coaching, Recruiting, Onboarding, Talent Acquisition, Talent Management, Workforce Management, Call Centers, Employee Benefits, Project Management, Customer Retention, HRIS, Human Resources, Leadership, Strategy, Interviews, Payroll, Management, Personnel Management, Hiring, FMLA, Policy, Analysis, Software Documentation, Training, Benefits Administration, Workforce Planning, New Hire Orientations, Time Management, Succession Planning, Applicant Tracking..., Employee Training, Access, Temporary Placement, College Recruiting, HR Consulting, Taleo, Internet Recruiting, Labor Relations
Education
High Point University 1996 — 2001
BS, Computer Information Systems
American Express August 2014 - Present
Palomino Labs November 2011 - July 2014
Tello, Inc. October 2010 - November 2011
Genius.com, Inc June 2009 - October 2010
Fox Interactive Media September 2008 - May 2009
Harvey Mudd College March 2007 - May 2009
Harvey Mudd College January 2007 - June 2007
Skills
Agile, Iterative Design, TDD, Unit Testing, Objective-C, Ruby, Ruby on Rails, PHP, Java, JavaScript, ExtJS, Sencha Touch, Selenium, Jasmine, Agile Methodologies, Web Applications, Scrum, Mobile Devices, OOP, HTML 5, Ext JS, Test Driven Development, Sencha
Education
Harvey Mudd College 2005 — 2009
Bachelor of Science, Computer Science
Google through Iconma September 2014 - Present
NHS Human Services August 2011 - September 2012
Yellowbook August 2010 - July 2011
PrimePay June 2010 - August 2010
Dell February 2006 - September 2008
Dell February 2004 - February 2006
American Express April 2002 - January 2004
WildFlower Hall "An Oberoi Resort" May 2001 - March 2002
Skills
Training, Customer Service, Recruiting, Operations Management, Coaching, BPO, Team Building, Customer Experience, Outsourcing, Human Resources, Strategy, Employee Engagement, Non-profits, Problem Solving, CRM, Project Management, Call Centers, CSAT, Quality Assurance, Quality Auditing, Call Logging, Vendor Relationship..., Vendor Relations
Education
Symbiosis 2002 — 2004
Master's in Business Administration, Specialization in HR
Himachal Pradesh University 1998 — 2001
Bachelor of Arts
Institute of Hotel Management 1998 — 2001
Diploma In Hospitality Management
American Express February 2015 - Present
Global Payments July 2010 - February 2015
Bell 2007 - July 2010
Skills
Payment Card Processing, Sales Management, Payment Gateways, Sales, Direct Sales, Customer Service, Team Leadership, Coaching, Sales Manager, Leadership d'équipe, Processus de vente, Service client, Stratégie marketing, Vente
Education
HEC Montreal 2005 — 2010
Bachelor's degree, Gestion d'entreprise
2005 — 2009
Baccalauréat, Gestion d'entreprise
Self Employed January 2006 - Present
American Express 2007 - 2009
Thorne Hills Golf Course 2003 - 2007
Skills
Customer Service, Call Centers, Staffing Analysis, Employee Training, Case Managment, Business Travel, Employee Relations, Relationship Management, Strategic Planning, Insurance Claims, Medical Billing
Education
Wayne State University 2011 — 2014
Mental Health Counseling & Art Therapy
Hodges University 2009 — 2010
Bachelor's Degree, Business Administration and Psychology
American Express February 2014 - Present
American Express October 2009 - Present
Canon Business Solutions January 2008 - November 2009
Canon Business Solutions January 2007 - December 2007
Canon Business Solutions January 2005 - January 2007
Oce Printing Systems March 2000 - June 2003
Domtar September 1998 - March 2000
Skills
B2B, Account Management, Sales Management, New Business Development, Solution Selling, Business Development, Sales Process, Competitive Analysis, Cold Calling, Key Account Management, Salesforce.com, Selling, Marketing, Sales, Sales Presentations, Relationship Management, Contract Negotiation, Sales Operations, Direct Sales, Team Leadership, CRM, Strategic Partnerships, Leadership
Education
Université de Montréal - HEC Montréal 2002 — 2004
MBA, Finance
Université du Québec à Montréal 1995 — 1998
BAA, Marketing
1997 — 1997
BAA, Marketing
Mediation Professionals, LLC January 2013 - Present
_ August 1999 - Present
Mastermind Organizers LLC August 2008 - December 2012
PricewaterhouseCoopers June 2003 - August 2008
Goldstein, Golub, Kessler June 1999 - March 2003
American Express 1999 - 2003
Deloitte & Touche July 1987 - June 1999
Ernst & Young December 1979 - June 1987
JP Morgan Chase December 1978 - November 1979
Skills
Six Sigma, IT Audit, Management Consulting, Process Improvement, Auditing, Business Transformation, Enterprise Risk..., Business Process..., Shared Services, Operational Risk..., Project Portfolio..., PMO, CISA, Performance Improvement, Process Engineering, Internal Controls, Business Process, IT Strategy, Governance, Risk Management, Business Process Design, Change Management, Program Management, Financial Risk, Strategy, Information Technology, Leadership, Management, Project Management, Strategy Development, Process Management, Professional Services, Re-engineering, IT Governance, Risk Mitigation, Finance Transformation, Process Mapping, Knowledge Management, Audit, Risk, Corporate Management, Risk Assessment, Corporate Governance, Compliance Management, Cost Reduction, Financial Management, Consulting, Start-ups, Business Process..., Analysis
Education
Northwestern University 2013 — 2013
Certificate in Mediation, General Mediation
Hofstra University 1974 — 1983
BBA and MBA, Accounting, Computer Science
Wells Fargo May 2010 - Present
American Express February 2010 - May 2010
DIRECTV April 2008 - February 2010
Mitel April 2007 - April 2008
Inter-Tel Inc. February 2004 - April 2007
Safeway 2001 - 2004
Amerion 2000 - 2001
Value.net 1997 - 2000
Northpoint Communications 1998 - 1998
Education
Heald College 2000 — 2001
AAS
American Express March 2015 - Present
Equifax February 2013 - February 2015
ESI International 2012 - 2013
Intersections Inc. July 2011 - August 2012
Intersections Inc. March 2007 - July 2011
Simplexity August 2006 - March 2007
Simplexity October 2005 - July 2006
Skills
Program Management, Call Center, Customer Service, Marketing Operations, Quality Assurance, eCommerce, Six Sigma, Project Portfolio..., Business Analysis, ITIL, Business Requirements, Requirements Gathering, Customer Relations, MS Project, Technical Writing, User Experience, SDLC, E-commerce, Cross-functional Team..., Business Process, Process Improvement, PMP, Call Centers, Product Management, Agile Methodologies, Management
Education
Hawaii Pacific University
Master of Business Administration
Hawaii Pacific University
Bachelor of Science, International Business
ESI International
ITIL STUDY
American Express March 2013 - Present
SAV-ON Insurance Agencies July 2007 - December 2010
Village Green Retirement December 2006 - June 2007
Wild Waves Theme Park May 2005 - September 2006
Skills
Communication Skills, Data Entry, Customer Service, Telephone Skills, Time Management, Administrative..., Customer Satisfaction, Customer Experience, Customer Retention, Office Administration, Teamwork, Office Management, Technical Support, Microsoft Word, Leadership, Sales, Training, Team Leadership, Employee Training, Software Documentation
Education
Washington State University 2011 — 2012
Bachelor of Arts (B.A.), Communication and Humanities
University of Washington 2009 — 2011
Bachelor of Arts (B.A.) Progress, Communication and Humanities
Highline Community College 2007 — 2009
General Studies
Cisco Systems June 2013 - Present
Oracle Corporation 2006 - June 2013
Avaya August 2002 - August 2006
Qwest Communications 2001 - 2003
Cisco Systems 2000 - 2001
IBM June 1996 - August 1998
American Express January 1994 - May 1996
Skills
Contract Negotiation, Contract Management, Partner Management, Partnership Development, Solution Selling, Mentoring, Training & Development, Enterprise Software, Software Sales, Team Leadership, Team Building, Leadership Development, Cross-functional Team..., Public Speaking, Software Industry, Partnerships
Education
High Point University 1991 — 1993
BS, Marketing & Economics
Bernards High School 1985 — 1989
Amazon July 2014 - Present
Gotopal Inc December 2012 - June 2013
GE Healthcare June 2012 - August 2012
American Express January 2010 - July 2011
Infosys August 2005 - July 2011
Pfizer February 2006 - December 2009
Skills
Business Development, Information Technology..., Healthcare Information..., Data Warehousing, Project Management, Management Consulting, Strategic Consulting, Marketing Strategy, Marketing Research, Long-term Customer..., Presentations, Marketing Management, Product Management, Requirements Analysis
Education
Yale University - Yale School of Management 2013 — 2014
Master of Advanced Management
Hong Kong University of Science and Technology - School of Business and Management 2011 — 2013
MBA
NUS MBA 2012 — 2012
Vellore Institute of Technology 2001 — 2005
B.Tech
The Queen's Foundation, Inc. January 2008 - Present
Girl Scouts of the USA July 2012 - August 2012
American Express June 2007 - May 2011
Miss Universe Organization November 2009 - November 2010
Skills
Leadership, Public Speaking, Nonprofits, Marketing, Fundraising, Event Planning, Leadership Development, Management, Staff Development, Customer Service, Social Networking, Non-profits, Program Development, Team Building, Strategic Planning, Coaching, Volunteer Management, Social Media, Public Relations, Training, Event Management, Community Outreach, Recruiting, Social Media Marketing, Team Leadership, Microsoft Office, Program Management, Grant Writing, Project Management, Marketing Communications, Microsoft Excel, Higher Education, Press Releases, Research, Microsoft Word, Entrepreneurship, Marketing Strategy, Sales, Budgets, Small Business, Philanthropy, Organizational..., New Business Development, PowerPoint, Advertising, Facebook, Project Engineering, Business Analytics, Strategic Public..., Broadcast Television
Education
High Point University 2011 — 2013
Masters, Non Profit Management
University of North Carolina at Greensboro 2003 — 2007
Bachelors of Science, Marketing
Orange High School
Orange Senior High School
CSC October 1998 - February 2014
DIRECTV 2009 - 2011
Entergy May 1995 - October 1998
TCS Management 1993 - 1995
American Express 1984 - 1992
Skills
Process Improvement, Management, Call Center, Business Process, Project Management, Call Centers, Business Process..., Program Management, CRM, Contact Centers, Analysis, Disaster Recovery, Service Delivery, PMP, Project Planning, Strategy, Integration
Education
Haslam College of Business at the University of Tennessee
BA, Statistics
University of Tennessee-Knoxville
BA, Marketing
AIG April 2014 - Present
AIG November 2012 - April 2014
Marsh May 2002 - April 2012
American Express 2000 - 2002
American Express May 1997 - 2000
American Express 1993 - 1997
American Express 1989 - 1993
American Express 1986 - 1989
Piedmont Airlines 1985 - 1986
Piedmont Airlines 1983 - 1986
Skills
Efficiency and..., Cost Control, High-Performance Teams, Multimillion-Dollar..., Business Process..., Business Process..., Team Mentoring, Team Building, Change Management, Risk Mitigation, Business Expansion, Execution Teams, Business Transformation, Acquistion Integrations, Standards Development, Worldwide Operations, Financial Services, Service Delivery..., Strategic Business..., Operations Strategy, Operations Management, Insurance, Standardization, Risk Management, Process Improvement, PMO, High Performance Teams, Start-ups, BPO, Property & Casualty..., Business Operations, Service Delivery, Executive Management, Analysis, Re-engineering, Operational Strategy, Banking, Outsourcing, Management, Financial Risk
Education
High Point University
BS, Business Administration / Economics
University of Phoenix
MBA, Global Business Management
University of Delaware - Department of Development and Alumni Relations March 2010 - Present
BRAVO! Events, LLC December 1997 - December 2012
Winterthur Museum August 1987 - December 1997
American Express September 1986 - August 1987
Government Research Corporation 1980 - 1986
Bronson, Bronson & McKinnon LLP 1979 - 1980
Skills
Event Planning, Volunteer Management, Public Relations, Community Outreach, Event Management, Social Media, Media Relations, Program Development, Non-profits, Events, Entrepreneurship, Higher Education, Business Objects, Strategic Planning, Fundraising, Advertising, Trade Shows, Press Releases, Public Policy, Project Management, Organizational..., Social Media Marketing, Grant Writing, Management, Editing, Team Building, Small Business, Leadership, Philanthropy, Project Planning, Social Networking, Research, Community Development, Grants, Budgets, Public Speaking, Strategic Communications, Sports, Marketing, Marketing Communications, Newsletters, Corporate Events, Blogging, Leadership Development, Sponsorship, Proposal Writing, Annual Giving, Publicity
Education
University of Arizona 1975 — 1978
Bachelor of Science (BS), Public Administration
Institute for Paralegal Training 1978 — 1979
Paralegal, Criminal Law
Hobart and William Smith Colleges 1974 — 1975
Public Administration
Best Western International August 2012 - December 2014
Best Western International March 2011 - August 2012
NCO Financial Systems June 2008 - July 2010
NCO Financial Systems July 2003 - June 2008
American Express September 1993 - July 2003
Skills
Call Center, BPO, Vendor Management, Outsourcing, Customer Experience, Performance Management, Process Improvement, Operations Management, Analysis, Business Development, Customer Service, Executive Management, Leadership, Management, Networking, Program Management, Project Management, Project Planning, Sales Management, Service Delivery, Strategy, Team Building, Team Management, Training, Workforce Management, CRM, Coaching, Customer Satisfaction, Call Centers, Strategic Planning, Business Process..., Change Management, Customer Retention, Business Analysis
Education
High Point University 1998 — 2002
BS, Business Administration, Computer Information Systems
High Point University 1998 — 2002
BS
Global Payments July 2014 - Present
Moneris Solutions November 2012 - July 2014
Chase Paymentech March 2010 - November 2012
Global Payments February 2004 - March 2010
American Express 2001 - 2002
Skills
Merchant Services, Acquiring, Gift Cards, Electronic Payments, Payment Card Processing, Debit Cards, Management, Mobile Payments, Sales
Education
Université de Montréal - HEC Montréal 2009 — 2010
Attestation Universitaire, Leadership & pratique de direction, University
Université de Montréal - HEC Montréal 2007 — 2010
Certificat Universitaire, Business management, University
College Francais 1986 — 1991
Defense Logistics Agency August 2009 - Present
Merrill L:ynch 2004 - April 2009
American Express November 1998 - May 2004
U.S. Army Reserve January 1978 - July 1999
Columbia University April 1997 - November 1998
Chase Bank (Formerly Chemical Bank) December 1984 - January 1997
Manufacturers Hanover Trust January 1981 - December 1984
Education
U.S. Army Command And General Staff College 1986 — 1989
Diploma, Senior Command Training, Strategic Studies, Global Military Operations
U.S. Army Military Police School 1978 — 1978
Diploma, Leadership, Logistics, Military Law
Hofstra University 1973 — 1978
BA, History/Military Science
Nassau Community College 1973 — 1975
Associates, History/Political Science
American Express June 2015 - Present
Avnet Technology Solutions September 2014 - June 2015
OneNeck IT Solutions June 2013 - August 2014
American Express March 2013 - June 2013
Charles Schwab July 2012 - January 2013
Arizona Department of Education November 2011 - June 2012
Arizona Public Services (APS) March 2010 - October 2011
DHL (with UST Global) April 2009 - December 2009
DHL IT Services Americas July 2006 - March 2009
DHL Israel March 2000 - July 2006
Skills
MS Project, Information Security..., IT Management, Project Management, Citrix, Information Security, Databases, VMware, PMP, ITIL, Project Portfolio..., SDLC, Web Applications, PMO, Security, Business Analysis, Active Directory, Weblogic, Process Improvement, Vendor Management, Program Management, Data Center, Enterprise Architecture, Team Leadership, Troubleshooting, SharePoint, Visio, Servers, Integration, Cross-functional..., Business & IT Planning, Global Team Coordination, Stakeholder..., Risk Assessment, Quality Assurance, Costing & Budgeting, IT Strategy, IT Service Management, Information Technology, Management, Cross-functional Team..., Change Management, Infrastructure, Oracle, Enterprise Software, Team Building, Disaster Recovery, Agile Methodologies, Leadership, Requirements Analysis
Education
Heriot-Watt University 1997 — 1999
MBA, Business Administration
Tel Aviv University 1991 — 1994
B.A., Industrial Egineering
Mogilev Technical University 1984 — 1990
B.Sc., Electronics
Johnson Controls November 2012 - Present
American Express January 2012 - November 2012
American Express February 2010 - December 2011
HRG North America February 2009 - February 2010
American Express Global Business Travel 2006 - 2008
American Express Global Business Travel January 2003 - September 2006
American Express Global Business Travel January 2001 - January 2003
American Express Global Business Travel May 1999 - January 2001
American Express Global Business Travel March 1997 - April 1999
Skills
Travel Management, Business Travel, Account Management, Call Center, Contract Negotiation, Strategy, Process Improvement, Leadership, Management, Training, CRM, Forecasting, Sales Presentations, Call Centers, Marketing Strategy, New Business Development, Customer Satisfaction, Sales, Incentives, Strategic Planning, Strategic Partnerships, Sabre, Sales Operations, Business Strategy, Coaching, Business Planning, Financial Services, Budgets, Consulting, International Sales, Pricing, Relationship Management, Negotiation, Networking, Customer Service, Tourism, Project Planning, Operations Management, Salesforce.com, Customer Retention, Team Building, Airlines, RFP, Project Management, E-commerce, Sales Management, B2B, Online Travel, Finance, Management Consulting
Education
Wayne State University 1999 — 1999
Organizational Communication and Public Relations
University of Nebraska at Omaha 1992 — 1993
Organizational Communication
Hastings College 1984 — 1986
Bachelor of Arts, Communication Arts and German
RB August 2015 - Present
RB October 2012 - July 2015
PepsiCo October 2009 - October 2012
PepsiCo May 2006 - September 2009
PepsiCo February 2005 - May 2006
PepsiCo March 2003 - January 2005
PepsiCo May 2000 - February 2003
Unilever August 1998 - April 2000
American Express June 1997 - September 1997
Skills
Brand Equity, Shopper Marketing, Customer Insight, Brand Management, Consumer Products, Cross-functional Team..., Strategy, Integrated Marketing, Marketing Strategy, Marketing Research, Brand Development, Product Development, Segmentation, Digital Media, Direct Marketing, Brand Architecture, Product Innovation, Market Research, Competitive Analysis, Product Marketing, Market Planning, Marketing Management, Global Marketing, Analytics, Management, Marketing Communications, Marketing, Product Launch, Consumer Behaviour, Trade Marketing, FMCG, Sales, P&L Management, Digital Marketing, IRI, Relationship Marketing, Leadership, Advertising, Income Statement, Packaging, Consumer Insight, Public Relations, Categorization, Market Analysis, Customer Marketing, Nielsen, Media Planning, Positioning, Pricing Strategy, Strategic Planning
Education
The University of Chicago - Booth School of Business
MBA, Marketing & Finance
Hobart and William Smith Colleges
BA, Political Science & Russian Studies
St. Petersburg State University, Russia
Study Abroad, Russian Studies / Language
Middlebury College
Language School, Russian
CENTURY 21/ Mammoth Realty December 2011 - Present
chase econometrics 1983 - 1985
American Express 1980 - 1983
Skills
e-PRO, National Association of..., Short Sales, Condos, EcoBroker, Certified Residential, Single Family Homes, Real Estate, HUD, Investment Properties, Vacation Homes, Foreclosures, Residential Homes, First Time Home Buyers, REO, Relocation, Sellers, Townhomes, Mortgage Lending, Real Property, Buyer Representation, Referrals, Income Properties, Luxury, ABR, Listings, Move Up Buyers, SFR, New Homes, Investors
Education
Golden Gate University 1980 — 1983
Masters International Management, International Management
Hillsdale College 1973 — 1977
BA, Econ. & Bus. Admin
Gilmour Academy class of 1973 1969 — 1973
High school diploma, High school diploma
Shady Side Academy Jr. School 1960 — 1965
Grade school, Grade school
Alexa Van de Walle Photography January 2014 - Present
Int'l Assoc. of Culinary Professionals, The Culinary Trust 2010 - Present
Lighthearted Locavore, Certified Nutrition Counselor 2008 - Present
LV Marketing December 1999 - Present
New York University 2000 - 2002
OgilvyOne January 1998 - January 2000
Cyrk January 1997 - January 1998
American Express 1993 - 1997
Pfizer 1989 - 1993
Citibank 1987 - 1989
Skills
Business Strategy, Counseling, Food, Team Leadership, Writing, Project Management, Collaborative Problem..., Creative Strategy, Marketing, Public Speaking, Public Relations, Social Media, Marketing Strategy, Online Advertising, Fundraising, Blogging, Psychotherapy, Advertising, Product Development, Strategic Planning, Online Marketing, Integrated Marketing, Direct Marketing, Market Research, Social Media Marketing, Brand Development, Brand Management, Strategic Partnerships, Product Marketing, Segmentation, Marketing Research, Grants, Event Planning, Email Marketing, Strategy, Nonprofits, Digital Strategy, Facebook, Entrepreneurship, Relationship Marketing, Media Relations, Customer Acquisition, CRM, Creative Direction, Corporate Communications, E-commerce, Event Management, Management, Social Networking, Leadership
Education
Hobart and William Smith Colleges
BA, English
Institute for Culinary Education (formerly Peter Kump Cooking School
Certification, Techniques of Fine Cooking
Northwestern University - Kellogg School of Management
MBA, Marketing
Teachers College of Columbia University
Certified Nutrition Counselor, Integrative Nutrition
The Dalton School
American Express April 2012 - March 2015
American Express December 2010 - April 2012
American Express January 2010 - November 2010
Oliver Wyman August 2006 - January 2009
Urwego Community Banking April 2006 - June 2006
Skills
Pricing Strategy, Pricing, B2B, Strategic Consulting, Financial Modeling, Valuation, Strategy, Management Consulting, Management, Competitive Analysis, Analysis, Business Development, Leadership, Business Strategy, Analytics, Data Analysis, Forecasting
Education
University of Pennsylvania 2001 — 2005
BA
University of Pennsylvania - The Wharton School 2001 — 2005
BS
HEC Paris 2004 — 2004
Exchange
Ramsey High School 1997 — 2001
Groupe Encore February 2014 - Present
Vision Travel Solutions June 2008 - January 2014
american express 2007 - 2008
HRG North America 2006 - 2007
Skills
Business Travel, Travel Management, Leisure Travel, Customer Service, Hotels, Sabre, Tourism, Vacation, Leisure, Hospitality, Airlines, Online Travel, Hotel Booking, Ticketing, Tour Operators, Cruises, Event Management
Education
HEC Montréal 2015 — 2019
Human Resources Management/Personnel Administration, General
College April-Fortier 2006 — 2007
Tourism
Antoine-de-Saint-Exupéry 2000 — 2004
École d'Esthétique et d'Électrolyse
Massage Therapy/Therapeutic Massage
American Express June 2015 - Present
L'Oréal May 2014 - June 2015
L'Oréal August 2013 - May 2014
L'Oréal June 2012 - August 2012
Vanguard March 2010 - July 2011
Vanguard September 2008 - March 2010
Vanguard July 2007 - September 2008
Skills
Cross-functional Team..., Competitive Analysis, Strategic Planning, Business Strategy, Financial Modeling, Business Development, Product Management, Strategy, Change Management, Management, Marketing Strategy, Analytics, Analysis, Risk Management, Team Leadership, Marketing, Agile Project Management, Product Development, Training
Education
University of Virginia - Darden Graduate School of Business Administration 2011 — 2013
MBA, Brand Management/Strategy/General Management
HEC Paris 2012 — 2012
Master of Business Administration (M.B.A.), MBA International Exchange Program
Morgan State University 2003 — 2007
BS, Business Administration
Shaw Industries Group - A Berkshire Hathaway Company December 2013 - Present
Persistent and Determinant Technologies March 2009 - July 2012
Central NC Chapter- Multiple Sclerosis Society November 1994 - June 2009
The Timken Company June 2007 - March 2009
Bank of America September 2003 - June 2007
Chesapeake Display and Packaging 1998 - 2000
American Express March 1989 - February 1998
Culp Inc. 1979 - 1984
Skills
Customer Service, Supply Chain Management, Supply Chain Operations, Purchasing Management, Operations Management, Government Contracting, Inventory Management, Quality Assurance, Project Planning, Process Improvement, Distribution, Sourcing & Procurement, SAP ERP, Microsoft Dynamics, Great Plains Software, APICS Member, Materials Management, Inventory Control, Business Process..., Continuous Improvement, Strategic Planning, Leadership, Logistics, Purchase Management, SAP, Procurement, Warehousing, Forecasting, ERP, Analysis, MRP, Manufacturing, Cross-functional Team..., Business Process, S&OP implementation, Sourcing, Lean Manufacturing, Training, Project Management, Supply Chain, Management, Process Scheduler, Production Planning, Product Development, Distribution Center..., Call Centers, Time Management, Human Resources, Start-ups, Kaizen Leadership
Education
APICS National Association of Operations Management 2012 — 2013
Certified in Production and Inventory Management
High Point University 1987 — 1991
BS
Trinity High School 1974 — 1979
Amgen March 2015 - Present
GlaxoSmithKline July 2011 - March 2015
Warner Chilcott November 2010 - July 2011
American Express July 2010 - November 2010
Canpages December 2008 - July 2010
Alma Honda 2008 - 2008
Alma Acura 2007 - 2007
Hydro Québec 2005 - 2006
Discount Car & Truck Rentals 2004 - 2004
Skills
Advertising, Pharmaceutical Industry, Pharmaceutical Sales, Sales, Marketing, Cold Calling Experience, New Business Development, Building Relationships, Strategy, Sales Process, Training, Urology
Education
HEC Montréal 2002 — 2005
Bachelor's degree, Business Administration and Management, General
Collège d'Alma 2000 — 2002
Diplome d'étude collégiale, Économie et Gestion
McGill University
Certificate in Proficiency of English
American Express September 2014 - Present
Barneys New York January 2014 - May 2014
Warby Parker June 2013 - May 2014
Union Microfinanza May 2012 - August 2012
Skills
Business Strategy, Marketing Strategy, Data Analysis, Public Relations, Event Planning, PowerPoint, Spanish
Education
University of Pennsylvania - The Wharton School 2010 — 2014
Bachelor of Science, Economics: Operations and Information Management, Marketing
Hong Kong University of Science and Technology - School of Business and Management 2012 — 2013
Bachelor of Business Administration (BBA)
Barclaycard September 2012 - Present
Analog Analytics September 2012 - June 2014
Willis Group Holdings July 2011 - September 2012
American Express October 2006 - June 2011
American Express Europe LTD October 2006 - December 2010
American Express June 2002 - October 2006
American Express June 1999 - April 2002
American Express June 1997 - April 1999
American Express July 1985 - June 1994
Ketchum June 1981 - June 1983
Skills
Leadership, Negotiation, Strategic Partnerships, Marketing, Client Development, Cross-functional Team..., Talent Acquisition, Sales Management, Drive Results, Leading..., Management, Entrepreneurship, Account Management, Sales, Change Management, Business Strategy, Strategic Planning, CRM, Sales Process, P&L Management, Customer Retention, B2B, Leadership Development, Team Management, Program Management, New Business Development, Executive Management, Mergers & Acquisitions, Analytics, Start-ups, Management Consulting, Product Management, E-commerce, Competitive Analysis
Education
New York University - Leonard N. Stern School of Business 1983 — 1985
MBA, International Management
HEC School of Management 1984 — 1984
Programme International de Direction
Vassar College 1976 — 1980
BA, Art History
Université Paris Sorbonne (Paris IV) 1978 — 1979
Art History
Blue Cross and Blue Shield of North Carolina January 2015 - Present
Conduit Global April 2012 - January 2015
American Express February 1995 - August 2011
American Express April 2008 - March 2010
American Express January 2006 - June 2007
American Express April 2004 - January 2006
American Express August 1999 - March 2004
Skills
Situational Leadership, Team Leadership, Training & Development, Customer Satisfaction, Hiring, Call Center, People Management, Change Management, Coaching, Team Building, Talent Development, Customer Experience, Training Delivery, Customer Relations, Leadership Development, Employee Engagement, Performance Management, Customer Service, Soft Skills, Talent Management, Talent Assessment, Innovative Thinking, Thought Leadership, Problem Solving, Organizational Change, Cross-functional Team..., Organizational..., Process Improvement, Organizational Design, Team Management, Customer Focus, Process Engineering, Transitions, Mentoring, Training Skills, Employee Relations, Training, Call Centers, Management, Onboarding, Employee Training, Leadership, Project Planning, Interviews
Education
High Point University 2007 — 2010
BA, Human Relations
American Express March 2015 - Present
RBS Markets and International Banking April 2011 - March 2015
Sonic Innovations August 2007 - May 2010
Zones, Inc. September 1998 - August 2007
Weyerhaeuser 1997 - 1998
Costco Wholesale 1995 - 1997
Northwest Grocery 1994 - 1995
Boeing 1991 - 1993
Skills
Project Management, Software System Analysis, SQL, Management, Leadership, Training, Microsoft Office, Microsoft Excel, Research, Microsoft Word, Vendor Management, Change Control..., Release Management, User Acceptance Testing, Software Quality..., Cross Functional Team..., Technical Documentation
Education
Highline College 1985 — 1986
Business Administration and Management, General
Adobe Systems 2010 - Present
Satmetrix (The Net Promoter Company) 2008 - 2010
Oracle Corporation 2006 - 2008
Wells Fargo 2005 - 2006
American Express 2003 - 2005
American Express 2001 - 2003
American Express 1998 - 2001
AT&T 1993 - 1996
Skills
Customer Experience, Business Intelligence, Product Marketing, CRM, Product Development, Digital Marketing, Web Analytics, SaaS, Net Promoter Score, Business Process..., Leadership, Enterprise Software, Marketing Strategy, Strategy, Management, CEM, Analytics
Education
University of Michigan - Stephen M. Ross School of Business 1996 — 1998
MBA
Haverford College
BA
Talon Loans January 2001 - Present
self employed 1984 - 2014
American Express June 1999 - August 2001
Fidelity Investments March 1993 - July 1999
Zion's First National Bank November 1991 - June 1996
Skills
Mortgage Lending, Credit, Loans, Refinance, Loan Origination, FHA, Credit Analysis, VA loans, Investments, Strategic Financial..., Finance, Mortgage Banking, Banking, Residential Mortgages, USDA, Financial Analysis, Underwriting, Direct Sales, Sales Management, Marketing Strategy, Product Marketing, Legal Compliance, Mutual Funds, Real Estate, Financial Advisory, Retirement, Reverse Mortgages, Customer Relations, Time Management, First Time Home Buyers, Snowmobile, Home Improvement, Music, Comm, Marketing Communications, commmunity organization
Education
University of Utah 1991 — 1994
chemistry
Highland Community College 1985 — 1989
Associate's Degree, Pre Medicine, A average
Financial Advisor / Investment and Insurance Professional July 2015 - October 2015
PSA Insurance & Financial Services July 1988 - June 2015
American Express 1987 - 1988
Department of Education 1982 - 1987
Skills
Executive Management, New Business Development, Strategic Planning, Vendor Management, Strategic Partnerships, Sales Management, Operations Management, Strategic Leadership, Business Development, Management Consulting, Business Strategy, Sales, Contract Negotiation, Start-ups, Negotiation, Social Media Marketing, Marketing, Healthcare, Email Marketing, Employee Benefits, Investments, Small Business, Financial Services, Strategy, Time Management, Management, Strategic Financial..., Risk Management, Leadership, Marketing Strategy, Insurance, Team Building, Social Media, Program Management
Education
Towson University 1979 — 1981
M.A., Economics & Psychology
Hobart and William Smith Colleges 1975 — 1979
B.A., Psycholgy and Business
Gilman 1964 — 1975
College Prep, General College Prep, Honors
MasterCard September 2011 - Present
American Express September 2005 - September 2011
Citigroup Global Markets June 2002 - January 2005
Deloitte January 2000 - January 2001
Ernst & Young August 1998 - April 2000
Skills
New Business Development, Credit Cards, Emerging Markets, Business Strategy, Strategy, Business Development, Strategic Partnerships, Management, Strategic Planning, Mergers & Acquisitions, Marketing, Analytics, Financial Services, Product Management
Education
Hobart and William Smith Colleges 1994 — 1998
B.A., Economics
University of Melbourne 1997 — 1997
Study Abroad Program (Australia)
New York University
Graduate Studies, Corporate Finance and Accounting
American Express August 2014 - Present
American Express Company August 2000 - July 2014
American Express Company June 1998 - July 2000
American Express Company 1997 - 1998
American Express Company 1993 - 1997
American Express Company 1991 - 1993
American Express Company 1990 - 1991
Atlanta Motor Lines June 1988 - July 1990
Skills
Credit Cards, Business Process..., Logistics Management, Foreign Languages, Business Analysis, Business Transformation, Payments, Portfolio Management, Business Analytics, Salesforce.com, Customer Satisfaction, Consultative Sales..., Consultative Selling..., Management, Strategic Partnerships, Business Development, B2B, Leadership, Program Management, Sales, Strategy
Education
University of Tennessee-Knoxville - College of Business Administration 1984 — 1988
Bachelor of Science (BSc), Double Major in Marketing, Transportation/Mobility Management
Anglo Chinese Secondary School, Singapore
American Express April 2015 - Present
American Express June 2014 - April 2015
American Express August 2013 - June 2014
JP Morgan Chase September 2011 - June 2013
Texas Roadhouse December 2004 - September 2011
Wells Fargo Bank December 2010 - April 2011
Charles Schwab February 2009 - July 2010
Charles Schwab January 2007 - February 2009
US Army July 1997 - July 2001
Skills
Series 7, Series 63, Uniform Combined State..., Series 6, Mutual Funds, Series 65, Securities, Series 24, Credit, Retirement Planning, Investments, Strategic Financial..., Asset Allocation, Wealth Management, Financial Services, Relationship Management, Asset Management, Finance, Retirement, Loans, Bonds, Mortgage Lending, IRAs, Financial Advisory, Investment Advisory, Consumer Lending, 401k, Options, Portfolio Management, Investment Management, Retail Banking, FINRA, Trading, Sales Management, Operations Management, Full P&L Responsibility, Cash Handling Experience, Cold Calling Experience, Client Rapport, Negotiation, Credit Analysis, Training, Insurance
Education
University of Phoenix-Phoenix-Hohokam Campus 2009 — 2011
Master of Business Administration, Business Administration
University of Northern Iowa 2005 — 2006
Bachelor of Arts, Finance
Hawkeye Community College 2003 — 2005
Associate of Arts, Business Administration
Ft. Lewis NCO Academy 2000 — 2000
Certificate, Non-Commissioned Officer Training
US Army Basic Training 1997 — 1997
General, Infantry Basic Training, Mechanized Operations
Gurganus Psychological Services, LLC 2005 - Present
Southwest Family Services 2003 - 2005
Family Attachment & Counseling Center 2001 - 2003
DataMasters 1996 - 1997
Wachovia Bank, NA 1988 - 1995
American Express 1987 - 1988
Allianz 1984 - 1987
Skills
Mental Health Counseling, Self-esteem, Stress, Public Speaking, Psychology, EMDR, Post Traumatic Stress, Lasting Relationships, Sex Therapy, CBT, Adolescents, Life Transitions, Psychological Assessment, Psychological Testing, Therapists, Mindfulness, Mental Health, Behavioral Health, Clinical Supervision, Counseling Psychology, Clinical Psychology, Family Therapy, Anger Management, Grief Counseling
Education
Argosy University Twin Cities 1997 — 2002
Doctor of Psychology (PsyD), Clinical Psychology
High Point University 1990 — 1992
BS, Industrial/Organizational Psychology
Corportaion Ski & Golf du Mont-Orford August 2013 - August 2014
Hôtellerie Champêtre December 2010 - 2013
La Ronde October 2009 - 2010
Transat Découvertes 2006 - 2009
HRG Canada 2002 - 2006
Walt Disney World 1998 - 2002
Americanada January 1996 - 1998
American Express January 1993 - 1996
KLM 1988 - 1993
Skills
Tourism, Marketing, Marketing Strategy, Negotiation, Event Management, Leadership, Sales, Hotels, Hospitality, Customer Service, Travel Management, Hotel Management, Budgets, Public Relations, Marketing Communications, DES, Hospitality Industry, Management, Hospitality Management, Yield Management, Strategic Planning, Social Media, Revenue Analysis
Education
Université de Montréal - HEC Montréal 1997 — 1998
Marketing
Université de Montréal - HEC Montréal 1997 — 1998
Marketing et management
College April-Fortier
Tourisme, AEC
Level 3 Communications August 2015 - Present
Windstream Communications October 2000 - July 2015
American Express July 1999 - October 2000
US Navy September 1989 - July 1999
Skills
VMware VSP 5.5, Network Security, Adtran Certified..., Cisco VoIP, Cloud Computing, Security + Certified..., Managed Services, Unified Communications, Co-location, VoIP, Allworx, IT Management, Telecommunications, SIP Trunking, MPLS, Telephony, Metro Ethernet, Solution Selling, Ethernet, Cisco Technologies, Sales, Avaya, Virtualization, Team Leadership, CPE, Training, EOC, Project Managment, Team Management, Mitel, ShoreTel, Contract Negotiation, Team Building, WAN, SIP, Wireless, Call Centers, Network Design, Account Management, LAN-WAN, Management, Data Center, Networking, IP, Salesforce.com
Education
High Point University 2008 — 2011
M.B.A., Business
High Point University 2003 — 2005
B.S., Business & MIS
Visa September 2013 - March 2015
Visa June 2010 - September 2013
Visa July 2006 - June 2010
American Express July 2004 - June 2006
Booz & Company 2001 - June 2004
Montgomery Watson Harza 1995 - 1999
Skills
Strategy, Mobile Payments, Business Development, Strategic Partnerships, Payments, Mobile Commerce, Start-ups, E-payments, Management, Management Consulting, Electronic Payments, Consulting, Financial Services, Mobile Devices, Product Management, Deals, Analytics, Mobile Banking, Money Transfer, Credit Cards, E-commerce, Online Payments, Sustainability...
Education
Stanford University Graduate School of Business 1999 — 2001
MBA
University of California, Berkeley 1994 — 1995
M.S.
Harvey Mudd College 1991 — 1994
BS with Distinction and Departmental Honors
American Express January 2015 - Present
American Express November 2006 - Present
Yahoo! HotJobs September 2004 - October 2006
Digital Impact (Acxiom Digital) 2000 - 2004
Digital Impact 2000 - 2004
Center for Applied Research 1998 - 2000
Skills
Digital Marketing, Digital Strategy, Analytics, Customer Acquisition, Direct Marketing, Web Analytics, Online Advertising, Digital Media, Strategic Partnerships, SEM, Segmentation, Email Marketing, Campaign Management, SaaS, Integrated Marketing
Education
Haverford College 1994 — 1998
BA
CSAA Insurance Group May 2012 - Present
American Express July 2005 - May 2012
CompuDyne August 2002 - July 2005
United States Navy July 1996 - August 2002
Skills
Active Directory, Windows Server, IIS, Virtualization, VMware, SharePoint, Disaster Recovery, Microsoft SQL Server, Security, Enterprise Architecture, Windows, Linux, Data Center, SQL, Cloud Computing, Servers, IT Service Management, Unix, ITIL, VMware ESX, Citrix, Architecture, Infrastructure, Microsoft Exchange, Solution Architecture, Solaris, IT Strategy, SDLC
Education
University of Phoenix 2003 — 2005
BSIT, Information Technology
Hawaii Pacific University 2000 — 2002
Asc Comp Sci, Computer Programming and Architecture
Cerno Technologies June 2013 - Present
American Express July 2006 - April 2013
George Weston Bakeries 2003 - 2006
F.Schumacher & CO March 2001 - April 2003
Skills
Forecasting, Financial Analysis, Analysis, Cost Accounting, Project Planning, Variance Analysis, Financial Modeling, Financial Reporting, Strategic Financial..., Finance, Accounting, Managerial Finance, Sarbanes-Oxley Act, Budgets, Process Improvement, Auditing, Business Strategy, Business Analysis, Financial Audits, Strategic Planning, Microsoft Excel, Investments, Management, Vendor Management, Outsourcing, Financial Accounting, Activity Based Costing, Essbase, Hyperion Enterprise, Business Process..., Financial Forecasting, Consolidation, Financial Planning
Education
Hofstra University
BBA, Finance
BottomLine Group 2009 - Present
American Express August 2005 - September 2009
eCLIPSE Advisors at American Express January 2001 - August 2005
Wyndham Hotels and Resorts August 1998 - December 2000
Skills
Change Management, Strategy, Project Management, Business Analysis, Business Process..., Vendor Management, Management Consulting, Leadership, Strategic Sourcing, Business Strategy, Market Research, Writing, Management, Consulting
Education
University of South Carolina-Columbia 1996 — 1997
Master's Degree, Hotel, Restaurant & Tourism Administration
Hilbert College 1992 — 1996
Bachelor of Science (B.S.), Business Administration
Virginia Polytechnic Institute and State University
Doctor of Philosophy (Ph.D.), Hospitality and Marketing
Boys & Girls Clubs of America March 2015 - Present
Thorntons Inc. May 2014 - March 2015
Pepsi Beverages Company June 2009 - April 2014
American Express June 2007 - June 2009
The Coca Cola Company 2004 - 2007
Miller Brewing 2000 - 2004
Philip Morris 1996 - 2001
Philip Morris USA 1996 - 2001
Skills
Customer Insight, Consumer Products, Integrated Marketing, Brand Management, Consumer Marketing, Segmentation, Marketing Strategy, Marketing Management, Competitive Analysis, Marketing, Brand Development, Advertising, Strategic Partnerships, Marketing Research, P&L Management, Brand Architecture, Market Planning, Brand Equity, Relationship Marketing, Product Marketing, Trade Marketing, Cross-functional Team..., Positioning, Shopper Marketing
Education
The University of Chicago 1994 — 1996
MBA, Marketing
The University of Chicago Booth School of Business 1994 — 1996
MBA, Marketing
Spelman College 1990 — 1994
Haverford College
American Express October 2008 - Present
Various September 1999 - Present
Self-employed March 1998 - January 2014
Unit 7 January 2008 - April 2008
Epoch Online February 2000 - October 2007
Skills
Advertising, Music, Publishing, Radio, Digital Marketing, Web Design, Management, Blogging, Online Advertising, Editing, Composition, Online Marketing, Creative Writing, SEO, Social Media Marketing, Facebook, Email Marketing, Project Management, Marketing, Graphic Design, Social Networking, Copywriting, Information Architecture, Digital Strategy, Social Media, E-commerce, Newsletters, Writing
Education
Hendrix College 1994 — 1998
Bachelor of Arts (B.A.), English Language and Literature/Letters
Experian August 2013 - Present
Liberty Open Tennis Tournament 1999 - Present
Citi September 2002 - August 2013
American Express September 1995 - July 2002
Citi Cards July 1992 - September 1995
Skills
Financial Services, Banking, Portfolio Management, Credit Cards, Financial Modeling, Project Management, Budgets, Marketing Mix Modeling, Optimization, Business Process..., Business Process..., Product Development, Driving Profitability, Profitability Tracking, P&L Forecasting, Trend Forecasting, Business Planning, Management, Leadership, Direct Marketing, Program Management, Finance, Segmentation, Analysis, Business Analysis, Data Analysis, Data Analytics, Financial Analysis, Market Analysis, Competitive Intelligence, Marketing, Strategic Planning, Team Leadership, Pricing, Sales, B2B, CRM
Education
New York University - Leonard N. Stern School of Business 1995 — 1999
Master of Business Administration (MBA), Finance, General
Haverford College 1989 — 1992
BA, Economics
American Express 2002 - Present
American Express 2002 - 2007
Education
High Point University 2005 — 2007
Benedict College 1991 — 1993
English
American Express August 2010 - Present
Greektown Casino February 2009 - August 2009
Mesaba Airlines October 2007 - June 2008
Mesaba Airlines April 2007 - February 2008
Mesaba Airlines February 2007 - October 2007
Skills
Outlook, Customer Service, Data Entry, Payroll, Microsoft Excel, Benefits Administration, Microsoft Word, Employee Relations, Process Scheduler, Microsoft Office, PowerPoint, Accounts Payable, Access, PeopleSoft, Human Resources
Education
Henry Ford Community College
Certificate, Supervison
New York University September 2004 - September 2013
Teachers College, Columbia University 2003 - 2004
American Express January 2000 - November 2002
Education
New York University 1998 — 2000
MA, French Studies
New York University - Leonard N. Stern School of Business 1997 — 1999
MBA, International Management
Haverford College 1988 — 1992
B.A., French
UQAM -University of Quebec (Montreal) October 2001 - Present
CFA Institute May 2008 - June 2014
Nomino Technologies 2001 - 2003
TÉLUQ – Télé-université 1999 - 2001
UQAM 1996 - 2000
American Express November 1989 - July 1991
Skills
E-Learning, Web 2.0, Mobile Devices, SQL, XML, JavaScript, Java, MySQL, Linux, Software Development, Microsoft SQL Server, Programming, ASP.NET, Windows, AJAX
Education
HEC Montréal 2002 — 2004
M.Sc., E-commerce
Université du Québec à Montréal 1996 — 2000
B.Sc., Computer Science - Information Systems
Colegio San Martin de Porres 1980 — 1985
Brookfield Global Relocation Services January 2012 - Present
Prudential Relocations October 2006 - January 2012
American Express November 1988 - November 2005
Education
High Point University 1997 — 1999
Guilford County Association of Educators July 2015 - Present
Guilford County August 2007 - July 2015
Guilford County Schools July 2002 - July 2015
American Express October 1995 - December 2001
Supreme Insulation January 1994 - October 1995
Skills
Teaching, Community Outreach, Educational Leadership, Program Development, Curriculum Design, Public Speaking, Prezi, Edmoto, Developmental Education, Adult Education, Learning Disabilities, Tutoring, Special Education, Classroom Management, Lesson Planning, Classroom, Elementary Education, Staff Development, Curriculum Development, Higher Education, Customer Service, Leadership, Event Planning, Microsoft Office, Leadership Development, Educational Technology, Nonprofits, Teacher Training, Microsoft Excel, Strategic Planning, Instructional Design, Coaching
Education
Liberty University
Doctor of Education (EdS, Educational Leadership and Administration, General
High Point University 2011 — 2012
add on license, Educational Leadership and Administration, General
North Carolina Agricultural and Technical State University 2004 — 2006
Master of Education (MEd), Special Education and Teaching
University of Phoenix 2002 — 2003
Master of Education (MEd), Curriculum and Instruction, 3.5
High Point University 2000 — 2002
Bachelor of Arts (B.A.), Elementary Education and Teaching
American Express 2006 - Present
American Express 2005 - 2006
American Express 2002 - 2005
American Express 2000 - 2002
American Express 1996 - 2000
Skills
Process Improvement, Vendor Management, Six Sigma, Business Process..., Change Management, Management Consulting, Strategic Planning, Team Building, Strategy, Project Portfolio..., Cross-functional Team..., Operations Management, Business Analysis, Program Management, SDLC, Team Leadership, PMP, Visio, Call Centers, Business Process, Risk Management, Project Management
Education
High Point University 1985 — 1988
BA, English, Media Communications
Renaissance Computing Institute September 2010 - Present
Apple Rock Displays July 2006 - September 2010
Offutt Systems October 2005 - July 2006
Confluence Watersports May 2000 - October 2005
American Express September 1999 - May 2000
Com-Kyl January 1994 - July 1999
Skills
Apache, VMware, Microsoft Office, Business Analysis, Databases, Social Media Marketing, Networking, Salesforce.com, Red Hat Linux, Social Media, Visio, Network Administration, Project Management, Windows, Process Improvement, Data Center, System Administration, C#, XML, Linux, Management, Technical Support, Product Development, Microsoft SQL Server, SQL, MySQL
Education
High Point University 2006 — 2009
Bacherlor of Arts, Computer Science
Opportunities Industrialization Center West 1993 — 1993
Certified Electronic Assembler, Electronics
Opportunities Industrialization Center West 1993 — 1993
Certified Electronic Technician, Electronics
American Express February 2010 - Present
Unemployed October 2009 - April 2010
Education
Hillsdale College 1990 — 1994
Bachelors, Finance/Business Administration
DoubleVerify November 2014 - Present
AOL Platforms September 2013 - November 2014
AOL March 2012 - September 2013
American Express March 2010 - March 2012
MindShare August 2009 - March 2010
GE Supply May 2008 - August 2008
GE Supply May 2007 - August 2007
Skills
Digital Marketing, Analytics, Online Marketing, Strategy, Marketing Strategy, Business Development, Web Analytics, Digital Media, Marketing, Business Strategy, Direct Marketing, Cross-functional Team..., Social Networking, Social Media, Account Management, Product Management, Salesforce.com, Marketing Communications, Product Development, Media Planning, Project Management, Mobile Devices, Advertising, Customer Service, Omniture, B2B Marketing, DoubleClick
Education
Michigan State University - The Eli Broad School of Business 2004 — 2008
BBA, Marketing & International Business Management
Hong Kong University of Science and Technology - School of Business and Management 2007 — 2007
International Business Management
Brighton High School 2000 — 2004
American Express 1996 - 1998
Novell January 1996 - August 1997
Mervyns March 1995 - December 1995
Xerox Corporation September 1990 - March 1994
Skills
Financial Analysis, Government Contracting, Financial Modeling
Education
HEC Paris 1988 — 1988
University of Michigan - Stephen M. Ross School of Business 1986 — 1988
M.B.A.
University of Virginia 1982 — 1986
B.S.
Collegiate 1978 — 1982
H.S. Diploma
Oracle November 2014 - Present
TOA Technologies October 2010 - November 2014
American Express 2007 - 2009
American Express 2000 - 2007
Travel One 1997 - 1999
Skills
Change Management, Corporate Communications, Internal Communications, Proposal Writing, Technical Writing, Strategic Communications, Copywriting, Content Development, SaaS, Strategy, Copy Editing, Project Management, Marketing Strategy, Marketing Communications, Leadership, Content Management, Account Management, Editing, Business Development, Strategic Planning, Team Building, Sales, Content Strategy, Management, Public Relations, Team Leadership, CRM, Requirements Analysis, Press Releases, Media Relations, Strategic Partnerships, Enterprise Software, Cloud Computing, Salesforce.com, Solution Selling, Marketing, Professional Services, Program Management, Lead Generation, Social Media Marketing, Product Marketing
Education
Hofstra University 1989 — 1992
BA
COMMERCE SOLUTIONS INC. 2005 - Present
Home Finders Real Estate, Inc. 2007 - 2014
Concentra Health Services 2003 - 2005
Grubb & Ellis January 2001 - October 2002
American Express 1998 - 2000
American Express 1998 - 2000
CONTRACTUAL POSITIONS December 1994 - January 1998
CIE, Inc. June 1992 - September 1994
Skills
Recruiting, Human Resources, Training, Interviews, Employee Relations, Personnel Management, Organizational..., Leadership, Management, HR Consulting
Education
Human Resources Certification Institute (HRCI) 1998 — 1999
SPHR, HUMAN RESOURCES
Kenwood Academy 1987 — 1991
Hodges University
Hodges University
LEGAL STUDIES
American Express July 2013 - Present
American Express August 1997 - November 2014
Skills
Call Centers, Virtual Training, Virtual Teams, Virtual Design, Business Process..., Process Improvement, Business Analysis, Change Management, Credit Cards, Cross-functional Team..., Management, Six Sigma, Global Delivery
Education
High Point University 2006 — 2010
Bachelors of Science, Management
American Express June 2014 - Present
American Express January 2008 - May 2014
American Express June 1998 - December 2007
American Express July 1987 - June 1998
Bantam Doubleday Dell Publishing September 1985 - June 1987
Skills
Forecasting, Budgets, Management, Finance, Mergers & Acquisitions, Financial Analysis, Financial Modeling, Financial Services, Portfolio Management, Relationship Management, Credit Cards, Strategic Financial..., Mergers, Corporate Finance, Banking
Education
Hobart and William Smith Colleges
BA, Economics
Hofstra University
MBA, Finance
Straight Line Construction August 2013 - Present
Progrexion January 2012 - May 2013
American Express August 2010 - January 2012
TD Ameritrade March 2009 - July 2010
Good Technology January 2007 - February 2009
R Systems, Inc. April 2005 - January 2007
Skills
Call Centers, Customer Service, Microsoft Office, Outlook, Training, Microsoft Excel, Process Improvement, Microsoft Word, PowerPoint, Customer Experience, Quality Assurance, Project Management, Vendor Management
Education
Heald College-Roseville 2001 — 2003
Associate's degree, Applied Science/Computer Technology
Robert Half International January 2010 - Present
Scotiabank December 2013 - December 2014
Manulife March 2011 - July 2011
American Express January 2011 - March 2011
Central One Federal Credit Union January 2010 - June 2010
Citi September 2007 - November 2008
CIBC World Markets June 2004 - June 2005
LLOYD’S REGISTER OF SHIPPING (London, UK) September 1998 - March 2000
SG BULGARIA (Fully Owned By Société Générale Corporate and Investment Banking - France) March 1996 - August 1998
Stopanska banka September 1992 - February 1996
Skills
Finance, Analysis, Financial Risk, Treasury, Accounting, Account Reconciliation, Variance Analysis, Portfolio Management, Internal Audit, Derivatives
Education
HEC Montréal 2001 — 2002
Graduate Diploma in Managene, Business/Managerial Economics
University of Montreal 2001 — 2001
DESS, Business Administration and Management, General
National and World Economy University, Sofia, Bulgaria 1987 — 1992
M. Sc. In Industrial Management, Engineering/Industrial Management