American Express Educational Loans
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American Express Educational Loans Employees
OneRoof Energy, Inc. June 2015 - Present
OneRoof Energy, Inc. July 2014 - Present
PAWS San Diego June 2008 - September 2014
Sharp HealthCare July 2012 - July 2014
Midland Credit Management July 2009 - August 2011
Student Loan Xpress, A CIT Company July 2007 - July 2008
Xpress Loan Servicing, A CIT Company December 2005 - 2007
Education Lending Group, Inc. February 2001 - November 2005
Aegis Communications March 2001 - December 2001
American Express Educational Loans October 1995 - March 2001
Skills
Process Improvement, Operations Management, Cross-functional Team..., Business Optimization, Business Process..., Leadership, Team Building, Call Center, Software Documentation, Call Centers, Business Development, Business Intelligence, Entrepreneurship, Program Management, Management, Budgets, Project Management, Six Sigma, Business Process, Sales, Change Management, Business Strategy, Marketing, CRM, Executive Management, Customer Service, Training, Sales Operations, Start-ups, Vendor Management, Quality Assurance, Strategy, Data Analysis, Analysis, Strategic Planning, Business Analysis, Risk Management, Team Leadership, Time Management, Leadership Development, Coaching
Education
University of California, Irvine - The Paul Merage School of Business 1999 — 2002
MBA, Business Administration, Strategy, Marketing, Information Technology Management
University of Notre Dame 1988 — 1992
BA, Anthropology
St. Patrick's College, Maynooth 1989 — 1990
English, Anthropology
MEFA June 2015 - Present
The College Board November 2014 - May 2015
MEFA February 2007 - November 2014
The College Board 2002 - 2007
Nellie Mae 2002 - 2002
Nellie Mae Student Loans 2002 - 2002
American Express Educational Loans March 1999 - December 2001
Harvard University/Graduate School of Education 1995 - 1999
Harvard Graduate School of Education 1989 - 1998
Skills
Public Speaking, Financial Aid, Customer Relations, PowerPoint, Higher Education, Student Financial Aid, Customer Service, Enrollment Management, Admissions, Marketing, Staff Development, Management, Microsoft Office, Coaching, Business Development, Community Outreach, Student Affairs, Nonprofits, Educational Consulting, Program Management, Event Planning, Leadership, Data Analysis, Salesforce.com, Strategic Planning, Research
Education
University of Massachusetts at Amherst - Isenberg School of Management 1982 — 1986
Bachelor of Business Administration, Marketing and Spanish
Harvard University Graduate School of Education 1991 — 1993
Master of Education (M.Ed.), Administration Planning and Social Policy
University of Massachusetts, Amherst 1982 — 1986
Bachelor of Business Administration (B.B.A.), Business/Spanish
Mary Ellen Hill Entertainment January 2012 - Present
One Souce Technology January 2011 - December 2011
Xpress Loan Servicing / CIT Group May 2006 - December 2010
TransUnion 1999 - 2005
American Express Educational Loans 1997 - 1999
Dallas County Community College District January 1986 - April 1996
Skills
Process Improvement, Customer Service, Vendor Management, Training, Team Building, Team Leadership, Leadership, Risk Management, Project Management, Call Centers, Coaching, Staff Development
Education
Eastern Washington University
Interdisciplinary Guidance and Counseling
Indiana University Bloomington
Bachelor of Science (BS), Education
American Student Assistance August 2004 - November 2009
Millsaps College 2004 - 2004
Student Loan Xpress 2002 - 2003
American Express Educational Loans 2000 - 2001
University of Mississippi Medical Center 1998 - 2000
Skills
Loans, Relationship Management, Leadership, Account Management, Student Financial Aid, Salesforce.com, Financial Services, Customer Service
Education
Belhaven University 1981 — 1982
BS, Accounting
Millsaps College 1977 — 1982
BA, History
California Baptist University - Online & Professional Studies November 2010 - Present
Student Loan Xpress January 2002 - June 2008
American Express Educational Loans July 1998 - December 2001
American Express Educational Loans May 1997 - June 1998
San Diego State University May 1994 - May 1997
University of San Diego School of Law September 1991 - April 1994
National University December 1985 - August 1991
Skills
Social Media, Public Speaking, Marketing Strategy, Microsoft Word, Marketing Communications, Microsoft Excel, Customer Service, Public Relations, Leadership Development, Social Media Marketing, Higher Education, Event Management, Enrollment Management, Sales Management, Marketing Management, Marketing Budget..., Product Launch, CRM, Staff Development, Leadership, Social Networking, Business Development, Marketing, Sales, Management, Lead Generation, Event Planning
Education
California Baptist University 2011 — 2012
Master's degree, Public Administration
University of San Diego 1993 — 1994
Paralegal, Paralegal
National University
Bachelor's degree, Human Resources Management/Personnel Administration, General
Heaviland Enterprises, Inc. Sr. Client Relations ManagerEDFUNDMarch 2003 - March 2011
American Express Educational Loans January 1996 - May 2002
Skills
Leadership Development, Coaching, Staff Development, Leadership, Higher Education, Team Building, Program Management, Strategic Planning, Management, Nonprofits, Budgets, Business Development, Customer Service, Event Planning, Microsoft Office, Sales, Sales Management, Salesforce.com, Student Financial Aid
Education
Southwestern College
Hewlett-Packard December 2010 - Present
Essential Marketing Group January 1999 - December 2010
Goal Financial September 2004 - December 2005
American Express Educational Loans January 1994 - December 1999
Cardiff Software 1993 - 1996
PC DOCS/Fulcrum/Hummingbird 1989 - 1993
Skills
Content Development, Content Strategy, Marketing Communications, Marketing, Product Marketing, Collateral development, Public Relations, Creative Direction, Collateral, Press Releases, Editing, Writing, Sales, B2B Marketing, Management, Writing and editing, Program Management, New Business Development, Business communications, Strategic Partnerships, Customer Acquisition, Customer Acquisition..., Strategic Content..., Business Development, Strategy, Marketing Strategy, Lead Generation, Start-ups
Education
Florida State University 1980 — 1984
B.A., English / Business
Edison Community College 1978 — 1980
A.A., General Studies
Planning for College January 2008 - Present
Goal Financial April 2007 - December 2007
Goal Financial March 2006 - March 2007
EduCap April 2005 - September 2005
Student Loan Xpress September 2001 - March 2005
Student Loan Xpress, A CIT Company 2001 - 2005
Aegis Communications September 1999 - September 2001
American Express Educational Loans March 1997 - September 1999
The Chase Manhattan Bank 1993 - 1997
Sallie Mae 1990 - 1992
Skills
Student Loans, Corporate Trust, Call Center, Operations Management, Start-up Operations, Direct Marketing, College Counseling, Start-ups, College Education..., Student Financial Aid, College Applications, Microsoft Office, Contact Center..., Team Leadership, Employee Management, Employee Training, Employee Recognition, Customer Retention, Student Counseling, Management, Call Centers, Business Development, Marketing Strategy, Coaching, Leadership, Admissions, Customer Satisfaction, Sales Process, Sales, Marketing, Lead Generation, Staff Development, Entrepreneurship, Strategic Partnerships, Performance Management, Financial Services, Leadership Development, Training, Executive Management, Team Building, Strategy, Salesforce.com, CRM, Recruiting, Customer Acquisition, Consulting, Resume Writing
Education
Northwood University 1993 — 1995
BA, Magna Cum Laude, Business Administration
Kirtland Community College 1976 — 1978
AA, Business
Yorktown High School 1974 — 1975
Camp Zama High School DOD 1973 — 1974
HS, General
Nuvodia January 2015 - Present
SmartDrive Systems August 2010 - January 2015
SmartDrive Systems January 2013 - October 2013
BBQ Galore July 2009 - August 2010
National Lending Associates, Inc. January 2007 - April 2009
Reliant Partners March 2003 - January 2007
American Express Educational Loans March 2000 - March 2003
National Pen June 1998 - March 2000
USMC December 1991 - December 1997
Skills
Network Administration, Data Center, Active Directory, Networking, Windows Server, VMware, Cloud Computing, Virtualization, Disaster Recovery, IIS, Servers, TCP/IP, Troubleshooting, Firewalls, Integration, Management
Education
National University 2005 — 2007
BS, IT
Modis Consulting November 2013 - Present
Apex Systems April 2012 - October 2013
SDS October 2011 - January 2012
Ponvia Technology, Inc. February 2008 - March 2011
EDS March 2001 - November 2007
American Express Educational Loans September 1999 - November 2000
Cymer, Inc February 1997 - September 1999
Smith & Nephew May 1990 - February 1997
Skills
Visio, MS Project, Word, Excel, PowerPoint, IT Service Management, SLA, Team Leadership, Troubleshooting, Vendor Management, Change Management, Disaster Recovery, Risk Management, Process Improvement, Problem Solving, Process and Procedure, Avaya PBX, Call Center, IT Management, Documentation, Service Management, Program Management, Business Analysis, Telecommunications, Team Building, Customer Relations, Project Planning, Requirements Analysis, Vendor Relations, Planning, Deployment, Team Management, Data Center, Software Documentation, Call Centers, Microsoft Excel, System Deployment, Networking, PMP, Project Management, Integration, Information Technology, PMO, Business Process..., Management, Resource Management, Sla, Avaya, Microsoft Word, SharePoint
Education
National University 1995 — 1998
Bachelors, Information Technology
CRES Insurance Services, LLC October 2013 - Present
AudaExplore March 2013 - September 2013
Luth Research April 2012 - January 2013
ACME Motorsports of California, INC January 2004 - June 2011
A CIT Company January 2002 - June 2008
Student Loan Xpress, a CIT Company 2002 - June 2008
Student Loan Xpress, A CIT Group 2002 - 2008
CYBERZONE Cyber-net January 1997 - January 2003
American Express Educational Loans February 1994 - December 2001
American Express Educational Loans January 1994 - January 2001
Skills
CRM, Training, Marketing, Program Management, Sales Management, Customer Satisfaction, Employee Training, Competitive Analysis, Customer Retention, Mergers & Acquisitions, Time Management, Product Development, Business Development, Project Planning
Education
University of Phoenix 1999 — 2001
Business
National Lending Associates, Education Loan Source January 2010 - Present
Sterling Education Finance 2008 - December 2009
Student Loan Xpress 2002 - 2008
American Express Educational Loans July 1997 - 2001
Chase Education Finance 1984 - 1997
Skills
Team Building, Loans, Strategic Planning, Financial Services, Sales Operations, Financial Modeling, Financial Analysis, Account Management, Finance, Mergers, Banking, Process Improvement, Leadership Development, New Business Development, Portfolio Management, Marketing Strategy, Public Speaking, Credit, Vendor Management, Business Strategy, Coaching, Relationship Management, Change Management, Entrepreneurship
Education
New York Institute of Technology 1979 — 1983
BS, Marketing, Computer Science
CentrexIT 2013 - 2014
Self Employed 2008 - 2012
Sallie Mae / Student Loan Funding (a Sallie Mae owned company) 2005 - 2008
Reliant Partners, LLC 2003 - 2004
American Express Educational Loans 1996 - 2002
Education
American Public University
Masters of Science, Environmental Science, Graduated with honors, 3.97 GPA
California State University-Fullerton
Bachelors of Arts, Geography, 3.47 GPA
Orange Coast College
California Real Estate License, Presidents List, 4.00 GPA