American Express, Merchant Services
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American Express, Merchant Services Employees
Equifax August 2014 - Present
American Express Merchant Financing January 2014 - August 2014
American Express Merchant Financing March 2012 - January 2014
American Express Merchant Services May 2008 - March 2012
Skills
Training, Risk Management, Team Leadership, Cross-functional Team..., Business Analysis, Strategic Planning, Business Process..., Process Improvement, Salesforce.com, Customer Service, Vendor Management, Finance, Data Analysis, Financial Services, Visio, Team Building, Marketing Communications, Channel, Coaching, Business Strategy, Call Centers, Solution Selling, Customer Experience, Marketing, Project Delivery, Management, Leadership, Project Management, Strategy, CRM, Analysis, Sales, Relationship Management, Analytics, SDLC, Resource Management, Payment Card Processing, Sales Operations, Thought Leadership, Commercial Lending, Strategic Consulting
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Arizona State University 2003 — 2007
Bachelor's of Interdisciplinary Studies, Mass Communication, Psychology
Mesquite High
High school diploma
Humber College August 2013 - Present
American Express Global Corporate Payments May 2011 - August 2013
American Express Leisure Travel March 2009 - May 2011
American Express Merchant Services January 2008 - March 2009
American Express Business Travel March 2002 - January 2008
American Express Corporate Services October 1998 - March 2002
Delta Hotels & Resorts June 1994 - October 1998
Delta Hotels & Resorts March 1991 - June 1994
Commonwealth Hospitality March 1987 - March 1991
Skills
Client Management, Sales & Marketing, Leadership, People Management, Strategic Planning, Strategy Implementation, Communications, F&B (Hotel) Operations, Accounting (Hotel) Ops., Front Office (Hotel)..., Account Management, Relationship Management, Management, CRM, B2B, Program Management, Credit Cards, Sales, Customer Satisfaction, Business Strategy, Hospitality, Training, Team Leadership, Selling, Communication, Customer Service, Time Management
Education
University of Guelph 2011 — 2013
Master of Business Administration (MBA); Dean's Honor List
York University 2003 — 2004
Management Development Program, Leadership
Delta Hotels & Resorts Training 1991 — 1998
Humber College 1986 — 1987
Hotel & Restuarant Management, Hospitality, Honours
Humber College 1984 — 1986
Culinary Management, Hospitality, Honours
Advancements May 2015 - Present
ArtC December 2014 - April 2015
American Express Global Corporate Payments November 2011 - January 2014
American Express Merchant Services February 2000 - November 2011
Skills
Salesforce.com, Sales Process, Sales Presentations, Direct Sales, Selling, New Business Development, Sales Management, Training, Marketing, Sales Operations, Advertising, Consultative Selling..., Needs Analysis, Public Speaking, Public Relations, Management Consulting, Website Promotion, Sales Promotion, Development Of..., Visual Arts, Performing Arts, Video Production, Graphic Arts, Marketing Strategy, Youth Advocacy, Health Advocacy, Non-profit Program..., Non-profit Leadership, Non-profit Consulting, Non-profit...
Education
Rowan University
Bachelor's Degree, Communications and Public Relations
American Express Merchant Services 2005 - 2012
Ford Motor Company October 2000 - December 2005
EmploymentGroup, Inc January 1996 - January 1998
Skills
Business Development, Marketing Strategy, New Business Development, Strategic Planning, Online Advertising, Social Media Marketing, Team Building, Marketing, B2B, E-commerce, Cross-functional Team..., Strategic Partnerships, Management, Leadership
Education
Thunderbird School of Global Management 1999 — 2000
MIM / MBA, International Marketing, 3.6
Arizona State University
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
American Express Merchant Services November 2009 - Present
American Express February 2006 - November 2009
Teleco of Charleston 2005 - 2006
BookSurge-An Amazon Company 2005 - 2005
Universal Solutions-now part of Black Box January 2000 - June 2004
AT&T February 1986 - February 2000
Carlisle Corporation 1983 - 1985
Skills
Business Development, B2B, Lead Generation, Sales Operations, Sales, Management, Leadership, Telecommunications, Salesforce.com, Strategic Partnerships, New Business Development, Sales Management, Account Management, Negotiation, Marketing, Marketing Strategy, Marketing Management, Professional Mentoring, CRM, Strategy, Sales Process, Solution Selling, Strategic Planning, Direct Sales, Team Building, Training, Virtual Office
Education
University of Florida College of Journalism and Communications 2014 — 2017
Master's degree, Business Communications - Social Media
Harvard Business School Executive Education 2003 — 2003
CE, Business Finance
The University of Memphis 1983 — 1985
Bachelor's degree, Business/Corporate Communications, 3.78 GPA
University of Florida 1981 — 1983
AA, Communications, Russian Literature
American Express Global Corporate Payments June 2013 - Present
American Express Merchant Services May 2010 - June 2013
American Express Merchant Services August 2007 - October 2010
American Express Merchant Services February 2005 - August 2007
Time Direct Ventures, Time Inc. April 2003 - January 2005
Time Distribution Services, Time Inc. April 2002 - April 2003
Mercer Management Consulting (now Oliver Wyman) September 1999 - April 2002
Skills
Strategic Partnerships, Product Management, Product Marketing, Analytics, Competitive Analysis, Strategy, Business Strategy, Financial Modeling, Strategic Planning, Corporate Development, Market Research, Management Consulting, B2B, Business Development, Financial Services, Leadership, Marketing, New Business Development, Management, Portfolio Management
Education
Princeton University 1995 — 1999
AB, Economics, Summa Cum Laude
Merchant Lynx Services April 2015 - Present
American Express Merchant Services July 2002 - April 2015
American Express Merchant Services January 2000 - 2002
American Express January 1997 - July 2000
Skills
Credit Cards, Relationship Management, B2B, Salesforce.com, Sales Management, Business Development, Strategic Partnerships, Strategic Planning, Process Improvement, Marketing Strategy, Financial Services, Merchant Services, Management, Sales, Strategy, Training, Payments, Customer Retention, Vendor Management, Customer Experience, Call Centers, Mergers & Acquisitions, CRM, Leadership, Cold Calling, Program Management, Product Management, Customer Acquisition, Lead Generation, Sales Process, Selling, Analytics, Competitive Analysis, Negotiation, Customer Service, Direct Sales, Portfolio Management, Business Strategy, Business Analysis, Marketing, Sales Presentations, Contract Negotiation, Financial Analysis, Sales Operations
Education
Palm Beach Atlantic University 2009 — 2010
Organizational Leadership, Leadership
Nova Southeastern University 2004 — 2006
M.B.A., Business / Management
Nova Southeastern University 1997 — 2000
Business & Management, General Business & Management
Keller Motors, Inc. September 2012 - Present
Southeast Missourian June 2012 - Present
Alexander Group, Inc. 2004 - May 2012
American Express Merchant Services 1990 - 2004
Skills
Email Marketing, Newspaper, Advertising, Sales, Marketing, Public Speaking, Leadership, Online Advertising, Sales Process, Social Media, Social Media Marketing, Online Marketing, Recruiting, Project Management, Marketing Communications, SEO, Marketing Strategy, Advertising Sales, Social Networking, Business Strategy, Writing, Strategic Planning
Education
Murray State University 1980 — 1983
B.S., Business Administration & Social Work
First Data Corporation Sales DirectorFirst Data Merchant ServicesAugust 2011 - December 2012
Wells Fargo July 2005 - May 2010
American Express May 1979 - November 2004
American Express Merchant Services May 1979 - November 2004
Skills
Leadership, Management, Recruiting, Team Building, Sales Management, Training, Selling, Coaching, CRM, Relationship Management, Team Leadership, Account Management, Strategy, Sales, Strategic Partnerships, Direct Sales, Customer Retention, Operations Management, Organizational...
Education
University of St. Thomas - Opus College of Business 2010 — 2010
Mini MBA, Condensed curriculum of Bus. Topics
Western Michigan University 1973 — 1977
Masters of Arts, Teacher Education
Western Michigan University 1968 — 1972
Bachelors of Science, Elementary Education and History
Inver Hills Community College
Woodbury Workforce
Grainger January 2013 - Present
American Express Merchant Services April 2011 - January 2013
FedEx Corporate Services October 2006 - April 2011
FedEx Corporate Services October 2000 - October 2006
MFS Investment Management July 1999 - October 2000
Skills
New Business Development, Logistics, Income Statement, Salesforce.com, Account Management, Sales Process, Sales, Solution Selling, Negotiation, Contract Negotiation, Business Development, Team Building, Management, Coaching, Strategic Planning, Sales Management, Forecasting, B2B, Marketing, Marketing Strategy, Team Leadership, Supply Chain
Education
Saint Anselm College 1995 — 1999
Bachelors, Financial Economics
Torrid New Store OpenerTorridJanuary 2015 - Present
American Express Merchant Services 2007 - 2009
Torrid 2002 - 2007
Skills
Visual Merchandising, Store Management, Loss Prevention, Merchandising, Retail, Store Operations, Retail Sales, Driving Results, Inventory Control, Apparel, Fashion, Customer Service, Profit, Shrinkage, Cashiering, Planograms, Sales, Styling, POS, Window Displays, Microsoft Word, Time Management, Associate Development, Hiring, PowerPoint, Employee Training
Education
The Art Institute of Pittsburgh-Online Division 2009 — 2013
Bachelor's degree, Photography
Group W Partners Inc. October 1999 - Present
American Express Merchant Services January 1993 - December 1997
American Express Merchant Services 1990 - 1993
American Express Merchant Services 1986 - 1990
Hertz Corporation 1983 - 1986
Skills
Payment Solutions, Merchant Services, Online Payments, Gift Cards, Credit Cards, Mobile Payments, Prepaid Cards, Mobile Commerce, Acquiring, Loyalty Programs, Payment Industry, POS, Bill Payment, E-commerce, Candidate Recruiting, Candidate Assessment, Executive Search, Recruiting, Strategy, Executive Management, Payments, Account Management, Debit Cards, Marketing, Sales, Payment Card Processing, Program Management, Customer Acquisition, PCI DSS, Transaction Processing, Talent Management, B2B, Strategic Partnerships, Electronic Payments, Start-ups, Payment Systems, CRM, Consulting, Cards, Financial Services, E-payments, Relationship Management, Business Development, Loyalty Marketing, P&L Management, Sales Management, Customer Retention, Temporary Placement, Lead Generation, Cold Calling
Education
University of Central Oklahoma - College of Business Administration
BBA, Marketing
Chubb & Sons August 2011 - Present
Chubb & Sons January 2010 - April 2012
Longship Solutions May 2009 - June 2011
NYK Logistics January 2008 - May 2009
JPMorgan Chase July 2005 - December 2007
Chubb July 2001 - July 2005
GEICO July 2000 - July 2001
American Express, Merchant Services January 1998 - July 2000
Jumpstart Systems January 1997 - January 1998
CUNA Mutual Group January 1996 - January 1997
Education
University of Connecticut
Choice Hotels International October 2014 - Present
American Express March 2012 - Present
American Express May 2010 - March 2012
American Express Merchant Services May 2007 - May 2010
Skills
Product Management, Project Management, Strategic Planning, Relationship Management, Credit Cards, Strategic Partnerships, Loyalty Marketing, Customer Acquisition, Segmentation, Financial Services, Analytics, Payments, Strategy
Education
Bowdoin College 1997 — 2001
Bachelor of Arts (BA), Economics and Spanish
Universidad de Granada
American Express January 2010 - Present
American Express Merchant Services March 2011 - February 2012
American Express Merchant Services January 2006 - January 2010
American Express Merchant Services January 2000 - January 2006
American Express 1996 - 1999
American Express 1993 - 1996
American Express January 1993 - October 1993
American Express March 1992 - January 1993
American Express March 1991 - March 1992
American Express March 1990 - March 1991
Skills
Merchant Services, Financial Services, Cards, Leadership, Credit, Payment Gateways, Loyalty Marketing, Sales, Cross Selling, E-commerce, Gift Cards, Payment Industry, Salesforce.com
Education
St. Cloud State University
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
American Express Merchant Services February 1987 - February 2013
AMERICAN EXPRESS MERCHANT SERVICES February 1985 - February 1987
Standard Register January 1981 - December 1984
Skills
Credit Cards, Account Management, Strategic Partnerships, New Business Development, Sales, Loyalty Marketing, Financial Services, Salesforce.com, Customer Acquisition, Relationship Management, B2B, Analytics, Marketing Strategy, Management, Marketing, Training, Direct Marketing, CRM
Education
Brown University 1973 — 1977
Bachelor's degree, Communication and Media Studies
T-Mobile US August 2013 - Present
American Express Merchant Services August 2008 - August 2013
American Treasury Mortgage October 2006 - August 2008
Equity Source Mortgage October 2000 - October 2006
First Choice Mortgage December 1997 - October 2000
Cenex Harvest States Cooperatives September 1994 - December 1997
UNITED STATES ARMY NATIONAL GUARD 1987 - 1994
Skills
Credit Cards, Consultative Selling, New Business Development, Lead Generation, B2B, Value Based Selling, Hunter, Direct Sales, Sales, Mortgage Lending, Selling, Strategic Partnerships, Sales Management, Management
Education
St. Cloud State University
Bachelor's Degree, Business Management
University of St. Thomas
Master of Business Administration (M.B.A.), Real Estate
American Express November 2013 - Present
American Express Merchant Services 2000 - Present
American Express July 1986 - November 2013
American Express 2000 - 2003
American Express January 1990 - January 1994
Skills
Relationship Management, Sales, Analytics, Sales Management, Management, Credit Cards, Leadership, Strategy, CRM, Analysis, Forecasting, Strategic Partnerships, Vendor Management, Business Intelligence, Budgets, Salesforce.com, Financial Services, Business Process..., Business Analysis
Education
City University of New York-College of Staten Island 1998 — 2000
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies