Experience
Cigna-HealthSpring  August 2015 - Present
Illinois Public Health Institute  March 2015 - September 2015
Heartland Alliance for Human Needs & Human Rights  August 2013 - December 2013
American Hospital Association   September 2011 - May 2012
Health Leads  May 2011 - August 2011
Harvard Pilgrim Health Care  May 2011 - August 2011
United Nations Association of Greater Boston  January 2011 - May 2011
Boston University  September 2007 - May 2011
Worldeka   October 2010 - December 2010
U.S. Department of Health and Human Services   June 2010 - August 2010

Skills
Healthcare Information..., Public Health, Research, Non-profits, Community Outreach, Social Media, Grant Writing, Program Development, Marketing, Public Speaking, Community Development, Nonprofits, Data Analysis, Policy Analysis, PowerPoint, Event Planning, Leadership, Writing, Microsoft Excel, Social Networking, Editing, Healthcare, Microsoft Word, Blogging, Analysis, Management, Social Media Marketing

Education
Boston University   2007 — 2011
BA, International Relations and Public Health

University of Illinois at Chicago   2012 — 2014
MPH, Health Policy and Adminstration

Experience
American Hospital Association   August 2012 - Present
US Army  September 2009 - Present

Education
Chicago State University   2004 — 2009
Bachelor of Science (BS), Biology, General

University of Illinois at Chicago
Master of Public Health (MPH), Health Policy Administration

Experience
Salesforce.com  2013 - Present
Salesforce.com  2011 - 2013
American Hospital Association   2005 - 2011
Keane  2001 - 2005
RCN  1998 - 2001
Telstra  1997 - 1998
ISRO  1995 - 1996

Skills
SaaS, Cloud Computing, Enterprise Architecture, Salesforce.com, Analytics, ITIL, IT Strategy, Social Media, Social Business, Management, Business Process, Strategy, Business Intelligence, Gamification, Unified Communications, Agile Project Management, Business Discovery,..., Social Media Monitoring, Program Management, Solution Architecture, Integration, PMP, Strategy, Portfolio..., Document Management,..., Enterprise Collaboration, Social CRM, Mobile Technology, Oracle CRM, ERP Oracle, QlikView, Open Innovation, Sales Management, Leadership, Strategic Planning, New Business Development, Business Analysis, Account Management, Cross-functional Team..., Agile Methodologies, Mobile Applications, Product Management, Business Transformation, IT Transformation, SDLC, Vendor Management, Requirements Analysis, Digital Marketing, Customer Experience, Customer Engagement, Customer Success

Education
Harvard Business School Executive Education   2015 — 2015
Executive Education Management Program, Digital & Social Strategy

Institute of Design, Illinois Institute of Technology   2014 — 2014
Design Thinking Strategy & Innovation, Design Thinking

Social Media Academy   2012 — 2012
Social Media Strategy Program, Social Media Strategy

Omicron USA   2009 — 2009
IT Executive Development, Information Technology Management

DePaul University - Charles H. Kellstadt Graduate School of Business   2004 — 2007
MBA, Finance & Entrepreneurship

University of South Australia   1997 — 2000
MS, Electronics & Telecom

Center- Department of Advanced Computing, India   1996 — 1997
Post-Graduate Diploma, Advanced Computer Applications

University of Madras   1992 — 1996
BS, Electronics and Telecommunications

St.John's School   1988 — 1992
Computer Science

Experience
JPMorgan Chase & Co.   December 2010 - Present
U.S. Census Bureau   April 2010 - August 2010
American Hospital Association   March 2009 - September 2009

Skills
Residential Mortgages, Mortgage Lending, Mortgage Banking, Refinance, Loans, Loan Origination, Credit, FHA, Mortgage Underwriting, Credit Analysis, Mortgage Servicing, Banking, VA Loans, Reverse Mortgages, Underwriting, USDA, Commercial Mortgages, FHA Financing, Investments, Commercial Lending, Construction Loans

Education
DeVry University   2004 — 2008
Bachelor of Science (BS), Computer Information Systems

Experience
Accenture  January 2008 - Present
American Hospital Association   June 2007 - January 2008
Al Nokhba For Business Transformation   April 2004 - May 2007
National Computer Systems Co (Natcom)   March 2003 - April 2004
New Horizons Computer Learning Centers  March 2002 - March 2003

Skills
Oracle E-Business Suite, Project Delivery, Project Management, ERP Oracle, Oracle, ERP, SDLC, Business Intelligence, Oracle Applications, PL/SQL, Oracle HR, Pre-sales, Technical Architecture, Unix, SQL, Software Development, Business Process, Database Design, Software Project..., Data Modeling, Enterprise Architecture, Visio, SOA, Requirements Analysis, Solution Architecture

Education
DePaul University   2009 — 2011
Master of Science (MS), Computer Science

Cairo University   1998 — 2002
Bachelor's degree, Computer Science

Experience
American Hospital Association   January 2014 - Present
Wells Fargo  September 2013 - Present
NorthCrest Medical Center  January 2011 - Present
The Bank of Nashville  September 2012 - September 2013
Reliant Bank  October 2007 - September 2012
SunTrust Bank  May 2004 - October 2007

Skills
Commercial Lending, Loans, Credit, Banking, Small Business Lending, Commercial Banking, Loan Origination, Mortgage Lending, Credit Analysis, Financial Risk, Construction Loans, Business Development, Marketing, Consumer Lending, Treasury Management, Lines Of Credit, Sales, Credit Risk, Refinance, Mortgage Banking, Commercial Mortgages, Leadership, Finance, Underwriting, Branch Management, Retail Banking, Portfolio Management, Deposits, SBA, Cash Flow Lending, Financial Services, C, SBA 504, Business Relationship..., Commercial Real Estate, Real Estate Financing, Asset Based Lending, Investments, Cross Selling, Cash Management, Private Banking, Residential Mortgages, Financial Structuring, FHA, USDA, Banking Relationships, Wealth Management, Strategic Financial..., Financial Planning

Education
Tennessee Bankers Association   2009 — 2009
The Southeastern School of Advanced Commercial lending

Tennessee Bankers Association   2008 — 2008
The Southeastern School of Commercial Lending

Universidad Autónoma de Bucaramanga   1994 — 1999
B.S, Financial Engineering

Experience
Brookwood School District No. 167- Glenwood, IL   August 2007 - Present
KennediAffairs   August 2003 - Present
American Hospital Association   March 2011 - September 2011
Forest Trails Middle School, Park Forest, IL   February 2009 - May 2009
Ernst & Young LLP- Chicago, IL   January 2008 - January 2009
Nisen & Elliott, LLC   August 2002 - June 2006

Skills
Workshops, Performance Poetry, Spoken Word, Creative Writing, Poetry, Microsoft Office, Event Planning, Non-profits, Microsoft Word, Microsoft Excel, Editing, Outlook, Resume Writing, Technical Writing, Mentoring, Youth Mentoring, Team Mentoring, Communication Skills, Motivational Speaking, Spanish-English, Spanish-speaking, Adult Education, Education, Elementary Education, Music Education, Team Building, Team Leadership, Team-oriented, Fashion Shows, Fashion Writing, Fashion Blogging, Blogger, Social Media Blogging, Social Media, Customer Oriented, Creative Writer, Creative Problem Solving, Creative Solutions, Strongly self-motivated, Goal-oriented..., Dependable Team Player, Nonprofits, Blogging, Social Networking, Newsletters, Art, Literature, Creative Non-fiction, Copy Editing, Public Speaking

Education
Roosevelt University   2011 — 2014
Master's Degree, Fiction/Poetry, 4.0

Columbia College Chicago   2002 — 2007
B.A. of Arts, Poetry, 4.0

College of Lake County   1992 — 1995
Child Psychology

Experience
Accordant Philanthropy   June 2014 - Present
American College of Healthcare Executives  April 2010 - Present
American Hospital Association   April 2013 - Present
Third Sector Strategy   April 2010 - June 2014
Erlanger Health System  November 2005 - November 2012
Hutcheson Medical Center  June 2001 - March 2005
Cape Fear Valley Health System  May 1999 - June 2001
Memorial Health Care System  May 1995 - May 1999
Presidential Campaign  May 1996 - November 1996
WRBL/WRCB/WYFF   June 1993 - April 1995

Skills
Fundraising, Philanthropy, Public Speaking, Board Development, Case Statements, Board Governance, Volunteer Training, Healthcare Management, Hospitals, Marketing Communications, Volunteer Management, Board Relations, Retreat Leader, Planned Giving, Stewardship, Annual Giving, Solicitation, Executive Education, Non-profits, Training, Event Management, Grant Writing, Event Planning, Healthcare, Nonprofits, Non-profit..., Program Management, Strategy, Program Development, Grants, Program Evaluation, Leadership Development, Public Relations, Major Gift Cultivation, Board Training, Culture of Philanthropy, Executive Training, Grateful Patient..., Solicitation Training, Physician Engagement in..., Development Staff..., Nonprofit Management, Storytelling, Organizational..., Leadership, Strategic Communications, Engaging Public Speaker

Education
Columbia University - Graduate School of Journalism   1992 — 1993
MSJ, Journalism

University of Georgia - Terry College of Business   2003 — 2005
MBA, Business

Furman University   1988 — 1992
BS, Political Science

Experience
BCD M&E   April 2005 - Present
MV Transportation, PACE Paratransit System   December 2002 - June 2004
MV Transportation, PACE Paratransit System   June 1994 - December 2002
American Hospital Association   April 1980 - May 1994

Skills
PowerPoint, Customer Service, Outlook, Transportation, Customer Relations, Event Management, Microsoft Office, Event Planning, Teamwork, Windows, Budgets, Microsoft Excel, Microsoft Word, Program Management, Recruiting, Excel, Registration, Conferences, HTML, Business Travel, Writing, Incentive Travel, Budget Management, Team Building, Operations Management, Supervisory Skills, Leadership, Corporate Events, Social Media, Project Coordination, Contract Negotiation, Time Management, Incentives, Project Planning, Hospitality, Trade Shows, SignUp4, Starcite, CVENT, Human Resources, Negotiation, Management, Account Management, Location Intelligence, Marketing Communications, Sponsorship, Hotels, Travel Management, Tourism, Fundraising

Education
Chicago State University   1987 — 1991
BA, Business Administration

City Colleges of Chicago-Harold Washington College   1976 — 1979
A.A. with High Honors, Business

Experience
American Hospital Association   January 2013 - Present
Our Lady of Lourdes RMC  March 2006 - Present
AHA Regional Policy Board 7   2001 - Present
Louisiana Hospital Association  1998 - Present
United Way of Acadiana  2007 - January 2014

Skills
Organizational Change, Strategic Partnerships, Turn Around Management, Physician Relations, Performance Improvement, Public Speaking, Change Management, Revenue Cycle, Surgery, Healthcare, Healthcare Information..., Hospitals, Healthcare Consulting, Physicians, Revenue Cycle Management, Practice Management, Home Care, EHR, HIPAA, Healthcare Management, Leadership, Leadership Development, EMR, Strategic Planning, Patient Safety, Nursing, Cardiology, Medicare, Clinical Research, Team Building, Executive Management, Managed Care, Management, Healthcare Industry, Medicaid

Education
Brigham Young University   1978 — 1980
MPA, Health Care

University of Richmond   1972 — 1976
B.S., History, Political Science

Experience
Becker Healthcare and Public Affairs Consulting LLC   August 2013 - Present
Catholic Health East  April 2000 - August 2013
American Hospital Association   April 1994 - April 2000
New Jersey Hospital Association  1991 - 1993

Skills
Government Relations, Public Policy, Policy Analysis, Medicare, Medicaid, Policy, Healthcare, Public Speaking, Fundraising, Advocacy, Government Affairs, Federal Grant Management, Coalitions, Legislative Relations, Crisis Communications, Strategic Communications, Politics, Health Policy, Legislation, Public Affairs, Public Health, Political Campaigns, Government, Nonprofits, Media Relations, Legislative, Coalition Building, Coalition Management, Government Advocacy, Community Development, Strategy, Grants, Program Development, Grassroots Organizing, Leadership, Healthcare Consulting, Research, Analysis, Grassroots

Education
American University   1994 — 1998
MPP, Health Care Policy

Colorado College   1985 — 1989
BA, American Government/Political Science

Experience
down to earth  2008 - Present
The Growing Place  2011 - Present
Aquascape, Inc.   2011 - 2011
Market Day Corporation  2006 - 2008
Schwarz Nursery and Garden Center   2004 - 2005
Union Bank  1986 - 1994
First Interstate Bancard Company   1984 - 1985
American Hospital Association   1983 - 1984
Fort Howard Paper Company  1981 - 1983

Skills
Product Management, Strategic Planning, Product Development, Project Management, Sales Promotion, Customer Communication, Pricing, Business Profitability, Sales&Marketing, Customer Service, Internal & External..., Problem Solving, Organization, Leadership, Result Oriented, Marketing Communications, Marketing, Landscape Design, Business Strategy

Education
Indiana University Bloomington
Bachelor of Science (BS), Business/Marketing

College of DuPage
Associate's degree, Ornamental Horticulture/Landscape Design

Experience
Sears Holdings Corporation  January 2012 - Present
Mercer  March 2011 - December 2011
Cafe'  October 2010 - March 2011
Michael Dawn Design Studio   November 2009 - February 2011
Imagination Publishing  June 2008 - May 2009
BAI  May 2006 - May 2008
American Hospital Association   April 1998 - October 2005
Millennium Staffing  November 1996 - March 1998
arc studios   August 1994 - June 1996
American Osteopathic Association  1992 - 1994

Skills
Social Media, Project Management, SDLC, Analytics, Content Management, Team Leadership, CMS, Strategic Planning, Process Improvement, Change Management, Software Project..., E-commerce, Software Documentation, Analysis, Customer Service, Program Management, Marketing, SharePoint, Training, Leadership, Management

Education
Keller Graduate School of Management of DeVry University   2013 — 2015
Master of Business Administration (M.B.A.), eCommerce Management, 3.2

DeVry University   2006 — 2010
B.S, Technical Project Management

Hyde Park

Experience
American Hospital Association   June 2012 - Present
Rotary International  August 2011 - June 2012
Rotary International  June 2010 - August 2011
Quota, International  June 2009 - February 2010
National Governors Association  June 2007 - June 2009
Teach For America  May 2005 - June 2007

Skills
Nonprofits, Volunteer Management, Event Planning, Public Speaking, Project Management, Customer Service, Training, Social Media, Management, Team Building, Strategic Planning, Association Management, Workshop Facilitation, Coaching, Social Business, Youth Development, Association Management..., Employee Training, Business Process Mapping, Business Process..., Conference Registration, Business Intelligence, Contact Centers, CRM

Education
University of Illinois at Urbana-Champaign   2002 — 2005
B.A., Communication

Coastal Carolina University   2001 — 2002

Experience
Inside Edge  2005 - Present
Jack Morton Worldwide  1998 - 2005
Joint Commission  1992 - 1998
American Hospital Association   1988 - 1992

Skills
Integrated Marketing, Relationship Marketing, Program Management, Event Management, Strategy, Digital Marketing, Business Development, Digital Media, Leadership Development, Marketing Communications, Corporate Communications, Training, Project Management, Management, Coaching, Sales, Team Building, Marketing Strategy, Budgets

Education
Drake University
MA, Communications-Marketing/Advertising

Grand View University
BA, Communications-Radio, TV, Film

Loyola University Chicago
Graduate Program--Adult Education/Instructional Design

Experience
RPM Advertising  January 2014 - Present
KMLM Editorial Services   September 2009 - Present
American Hospital Association   April 2011 - February 2013
Loyola University Medical Center  April 2006 - May 2009
American Academy of Orthopaedic Surgeons  September 2004 - April 2006
National Safety Council  March 1997 - March 2004
Sun Publications  1992 - 1997
City News Bureau of Chicago  September 1988 - June 1992

Skills
Newsletters, Copy Editing, Proofreading, Web Content, Ap Style, Editing, Journalism, Medical Writing, Writing, AP Style, Publications, Newspapers, Press Releases, Storytelling, Freelance Writing, Content Development, Magazines, Copywriting, Editorial, Blogging, Publishing, Ghostwriting, News Writing, Magazine Articles, Creative Writing, Feature Articles, Media Relations, Online Journalism, Research, Strategic Communications

Education
Columbia College Chicago   1985 — 1988
Journalism

Experience
Independent Consultant  August 2012 - Present
Concrete Reinforcing Steel Institute  October 2006 - November 2011
Allstate Insurance Company  March 2005 - October 2006
American Hospital Association   2003 - 2005
TuckerKnapp Integrated Marketing, Inc.   2002 - 2003
The Food Group  2000 - 2002
American Institute of Steel Construction  1993 - 2000
CRS Sirrine  1989 - 1993
Chicago Tribune  1988 - 1989
Indiana Design Consortium  1986 - 1988

Skills
Corporate Communications, Video Production, Public Relations, Strategic Planning, Advertising, Construction, Marketing Communications, Internal Communications, Marketing Strategy, Media Relations, Press Releases, Copywriting, Promotions, Market Research, Brochures, Strategic Communications, Change Management, Graphic Design, Online Marketing, Direct Mail, Forecasting, Process Improvement, Corporate Identity, Corporate Branding, Operations Management, Business Planning, Organizational..., CRM, Strategy, Leadership, Integrated Marketing, Marketing, Newsletters, Competitive Analysis, B2B, Management, Cross-functional Team..., Editing, Email Marketing, Business Development, Training, Fundraising, Project Management, Brand Management, Social Media Marketing, Web Design, Digital Marketing, Lead Generation, Social Media, Program Management

Education
Loyola University of Chicago   1995 — 1997
MBA, Business

Purdue University   1983 — 1989
BA Communications, Advertising

The College of St. Mark and St. John   1985 — 1985
Exchange Program, Humanities

Experience
Aramark Healthcare  February 2013 - Present
ARAMARK  August 2012 - Present
Everest College  March 2011 - August 2012
Advocate Health Care  October 2006 - February 2010
American Hospital Association   February 2005 - October 2006
Illinois Nurses Association  December 2000 - February 2004
American National Bank  1996 - 1998

Skills
Leadership Development, Public Speaking, Event Planning, Organizational..., Research, Healthcare, Strategic Planning, Non-profits, Community Outreach, Project Management, Teaching, Staff Development, Recruiting, Microsoft Word, Training, Time Management, Team Leadership, Career Counseling, Leadership, Analysis, Marketing, Microsoft Office, Social Networking, Program Management, Policy, Team Building, Coaching, Program Development, PowerPoint, Customer Service, Public Relations, Social Media, Microsoft Excel, Nonprofits, Event Management, Fundraising, Data Analysis, Employee Relations, Management, Budgets, Change Management, System Administration, Project Planning

Education
University of Phoenix   2004 — 2005
Master's Healthcare Management and Administration, Heathcare Administration

Columbia College Chicago   1990 — 1996
BA, Marketing Communication

University of Phoenix
Master of Business Administration (M.B.A.), Healthcare Management and Administration

Experience
Huntsman Cancer Institute  September 2015 - Present
Texas Department of State Health Services  October 2014 - August 2015
American Hospital Association   August 2011 - June 2012
The University of Texas Health Science Center at Houston  May 2011 - August 2011
Pfizer, Inc  May 2007 - August 2007

Skills
Research, Microsoft Office, Microbiology, Technical Writing, Public Health, Disaster Response, Windows/Mac OS, Leadership, Social Media, Communication, Outreach, Organized, Healthcare

Education
Brigham Young University   2005 — 2012
Bachelor of Science (BS), Microbiology

Experience
American College of Emergency Physicians  2005 - Present
American Society for Therapeutic Radiology and Oncology   2003 - 2005
American Hospital Association   2002 - 2003
National Association of Realtors  2000 - 2001
U.S. Rep. Saxby Chambliss (R-GA)   1995 - 1998
National Republican Senatorial Committee  April 1993 - December 1994
Victory '92-Bush/Quayle '92   1992 - 1992

Skills
Legislative Relations, Politics, Community Outreach, Legislative Affairs, Research, Public Policy, Political Campaigns, Policy Analysis, Congressional Affairs, Legislation, Legislative Research, Policy, Nonprofits, Government, Strategic Communications, Fundraising, Public Affairs, Coalitions, Speech Writing, Media Relations, Healthcare Information..., Healthcare Management, Non-profits, Hospitals, Public Relations, Public Health, Public Speaking, Healthcare, Medicaid, Medicare

Education
Auburn University   1988 — 1992
BA, Political Science

Walton High School   1984 — 1988

Experience
American Hospital Association   March 2012 - Present
American Hospital Association   March 2011 - March 2012
Porter Novelli  January 1999 - December 2009
Porter Novelli  June 1996 - December 1998
MJM Business Services   March 1995 - June 1996
USAfrica Airways   May 1994 - February 1995
User Technology Associates, Inc  August 1989 - March 1994

Skills
Leadership Development, Performance Management, Talent Management, Employee Relations, Employee Engagement, Talent Acquisition, Organizational..., Succession Planning, Change Management, Human Resources, Coaching, HR Policies, Leadership, Program Management, Management, Strategy, Strategic Communications, Internal Communications, Recruiting, Onboarding, Benefits Administration

Education
Bowie State University
MA, Counseling Pscyhology

Columbia Union College
BA, English

Experience
CompuSystems  May 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   July 2005 - Present
American Hospital Association   August 2004 - June 2005
motorola infrastructure   June 1996 - August 2002

Skills
XML, Enterprise Software, Software Development, Venture Capital, Java, Web Applications, Software Project..., Agile Methodologies

Education
DePaul University   1996 — 2001
Master's Degree, Telecommunication Systems: Emphasis in Computer Science

Illinois Institute of Technology   1987 — 1991
Bachelor of Science in Electrical Engineering, Electrical Engineering

Experience
OptumInsight  January 2011 - October 2013
Connecticut Association for Home Care & Hospice   October 2002 - July 2010
American Hospital Association   August 1999 - August 2002
New York State Department of Health  January 1997 - June 1999
New York State Department of Social Services  July 1995 - January 1997
New York Association of Homes and Services for the Aging   October 1983 - June 1995

Skills
Medicaid, Medicare, Policy Analysis, Health, Long Term Care, Healthcare, Non-profits, Pricing, Bid Preparation, Solution Development, Nonprofits, Health Policy, Public Policy, Healthcare Consulting, Long-term Care, Hospitals, Healthcare Information..., Policy, Home Care, Managed Care, Healthcare Management, Health Insurance, Leadership, Proposal Writing, Clinical Research, Strategic Planning, Analysis, Public Speaking, Strategy

Education
Cornell University
MA, Economics

Union College
BA, Economics

Experience
American Society for Healthcare Risk Management   May 2012 - Present
American Hospital Association   April 2009 - June 2012
IADC  April 2006 - March 2009
TMA Resources  January 2000 - March 2006
American Medical Association  1996 - 2000
American College of Healthcare Executives  1992 - 1996

Skills
Strategic Planning, Program Management, Non-profits, Project Management, Process Improvement, Data Analysis, Marketing Strategy, Marketing Communications, Team Building, Association Management, Business Development, Account Management, Social Media, Contract Negotiation, New Business Development, Business Strategy, Leadership, Customer Service, Risk Management, Microsoft Office, Nonprofits

Education
University of Illinois at Chicago   1998 — 2000
Master of Business Administration (M.B.A.)

DePaul University   1988 — 1992
BS, Commerce

Experience
iON Informatics, LLC   February 2012 - Present
American Hospital Association   2013 - 2013
Count Me In - WVEC   2013 - 2013
Count Me In - WVED   2013 - 2013
Count Me In  2013 - 2013
The Westin Tysons Corner  2013 - 2013
American Nursing Informatics Association   2013 - 2013
National Quality Forum  2011 - 2013
HIMSS  2000 - 2013
National Cancer Institute's Center for Biomedical Informatics & Information Technology   August 2009 - February 2012

Skills
Clinical Informatics, Healthcare Management, Healthcare Information..., EHR, Business Alignment, Personnel Leadership, Nursing, EMR, Strategic Planning, Clinical Information..., Patient Safety, Change M, Healthcare Strategy, Hospitals, Thought Leadership, Portfolio Management, Governance, Military Healthcare, Clinical Informatics..., Executive Leadership, Professional Mentoring, Healthcare, Military, Policy, Informatics, Cross-functional Team..., Leadership, Program Management, HIPAA, Clinical Research, Public Health, Healthcare Consulting, Inpatient, Process Improvement, Executive Management, Medicine, Ambulatory, Clinical Trials, Internal Medicine, Technical Information

Education
University of Maryland Baltimore   1999 — 2008
PhD, Healthcare Informatics

University of the Incarnate Word   1991 — 1993
MBA, Business Administration

University of the Incarnate Word   1991 — 1993
MSN, Nursing Administration/Adult Health

Chapman University   1987 — 1989
MHA, Healthcare Administration

Gonzaga University   1984 — 1986
BSN, Nursing

North Idaho College   1982 — 1984
ADN, Nursing

Experience
Dartmouth-Hitchcock Medical Center  2008 - Present
Dartmouth Hitchcock Medical Center  2006 - 2008
Dartmouth Hitchcock Medical Center  2000 - 2007
Dartmouth Hitchcock Medical Center  1996 - 2000
Codman Research Group  1994 - 1996
Catholic Medical Center  1991 - 1994
American Hospital Association   1989 - 1991

Skills
Physician Relations, Healthcare Management, Healthcare Information..., Strategic Analysis, Marketing Strategy, Health Information..., Relationship Management, Telemedicine, Project Management, EMR, Healthcare, Change Management, Hospitals, Analysis, EHR, Informatics, Healthcare Consulting, HIPAA, Strategic Planning

Education
Dartmouth College
Master in Health Care Delivery Science

University of Minnesota-Twin Cities   1985 — 1987
MHA, Healthcare Administration

University of Michigan   1981 — 1985
Bachelor of Arts, English

Experience
Gary Courington Consulting   February 2009 - Present
American Bar Association  November 1999 - February 2009
American Hospital Association   1989 - 1996
Beltone Electronics  June 1984 - April 1989

Skills
E-Learning, Editing, Training, Program Management, Content Development, Instructor-led Training, Leadership, Management, Project Management, Instructional Design, Learning Management..., Staff Development

Education
Louisiana State University   1968 — 1971
BA, English

Columbia College Chicago
Communications, Video Production

Experience
HIMSS  September 2015 - Present
American Hospital Association   July 2014 - Present
Hireology  January 2014 - July 2014
Hireology  September 2012 - January 2014
Tellabs  May 2012 - August 2012
Ace Hardware  March 2008 - May 2012
GreenAnswers   September 2011 - January 2012
Northern Illinois University  August 2010 - May 2011

Skills
Social Media, Customer Service, Microsoft Office, PowerPoint, Public Relations, Marketing Communications, Event Planning, Editing, Project Management, Public Speaking, Blogging, Writing, Salesforce.com, HubSpot, SEO, Corporate Communications, Press Releases, Lead Generation, Product Marketing, Social Media Marketing

Education
University of Illinois at Chicago   2012 — 2013
Bachelor of Arts, Communications, 3.56 GPA

College of DuPage   2011 — 2011

Northern Illinois University   2010 — 2011

Naperville North High School

Experience
American Hospital Association   December 2013 - Present
Mobile Doctors  September 2012 - September 2013
Mather LifeWays  July 2011 - April 2012
North Shore Village   November 2010 - July 2011
American Red Cross  January 2010 - March 2010
Friendship Village of Columbus  August 2009 - December 2009
Brian Center Nursing Home Care   June 2009 - August 2009

Education
DePaul University   2010 — 2012
Masters, Public Administration

Ohio University   2006 — 2010
Bachelor of Science (B.S.), Health Services Administration

Ohio University   2006 — 2010
Gerontology Certificate, Gerontology

Experience
AbbVie  January 2015 - Present
AbbVie  November 2013 - January 2015
American Hospital Association   June 2013 - November 2013
Trump International Hotel & Tower Chicago  February 2008 - June 2012
United Stationers  June 2007 - February 2008

Skills
Microsoft Word, Outlook, Microsoft Excel, PowerPoint, SAP, Visual One, HotSOS, NetForum, RCS Reporting Solutions, Google Chrome, Cendyn, Data Entry, Invoicing, Accounts Payable, Account Reconciliation, Training, Microsoft Office, Lotus Notes, Public Relations

Education
DePaul University   2004 — 2008
BSB, Human Resources Management/Personnel Administration, General

The School of the Art Institute of Chicago
Certification, Fashion Design

Good Counsel High School

Experience
Presence Health  May 2015 - Present
Issue Management Council   2001 - Present
Presence Health  January 2014 - May 2015
Presence Health  October 2011 - January 2014
Provena Health  February 2011 - October 2011
American Hospital Association   January 2011 - July 2011
Provena Health  December 2008 - January 2011
HCA  March 2008 - September 2008
HCA  June 2004 - March 2008
HCA  1999 - 2004

Skills
Service Line Development, Physician alignment, Strategic Partnerships, Healthcare operations, Mergers & acquisitions, Operations Management, Business Strategy, Mergers, Healthcare, Customer Service, Physician Alignment, Growth Strategies, Profitable Growth, Motivational Speaking, Data Analysis, Issue Management, Managerial Finance, Strategic Planning, Healthcare Management, Business Development, Strategy, Leadership, Hospitals, Mergers & Acquisitions, Healthcare Information..., Physician Relations, Medicare, EMR, Clinical Research, Revenue Cycle, Performance Improvement, EHR, Process Improvement, Management, Managed Care, Healthcare Industry, Training, CRM, Healthcare Consulting, Nonprofits, Start-ups, Program Development, Fundraising, Project Management, Budgets, Marketing, Revenue Cycle Management, Business Process..., HIPAA, Informatics

Education
California State University-Sacramento   1990 — 1995
MA, Issue Management

Purdue University   1986 — 1990
BA, Communications and Political Science

Experience
Warner Bros. Entertainment Group of Companies  December 2014 - Present
Half Day Today! LLC   May 2009 - Present
Freelance, Special Order Goods   June 2014 - October 2014
FOX Animation Domination High Definition  March 2013 - May 2014
TAO Creative   May 2010 - March 2014
Winston Davis Associates   May 2009 - April 2010
Digital Corps  January 2008 - May 2009
WIPB-TV  February 2008 - March 2009
WGN Radio  May 2008 - August 2008
American Hospital Association   June 2007 - September 2007

Skills
Final Cut Pro, Editing, Post Production, Video Production, Television, Video, Video Editing, After Effects, Copy Editing, Photoshop, Copywriting, Music, Acting, Film Production, Proofreading, Producing, Audio Editing, Pro Tools, Final Cut Studio, Camera Operating

Education
Ball State University   2005 — 2009
B.A., Multimedia Production

Experience
American Hospital Association   January 2010 - Present
American Hospital Association   January 2009 - December 2009
American Hospital Association   May 2005 - November 2008
Trend Publishing  September 2003 - October 2004
AHIMA  July 2001 - August 2003
AHIMA  1999 - 2001

Skills
Publishing, Editorial, Newsletters, Editing, Magazines, Publications, Content Development, Journalism, Proofreading, Copy Editing, Web Content, AP Style, Blogging, Copywriting, Books, News Writing, Content Strategy

Education
Columbia College Chicago   1998 — 2001
MFA

The University of Chicago   1992 — 1996
AB

Experience
National Association of Personal Financial Advisors  April 2014 - July 2015
Society of Actuaries  August 2010 - March 2014
American Hospital Association   June 2007 - September 2010
E. Morris Communications  June 2006 - June 2007
DePaul University  2001 - 2004
DePaul University  August 2002 - April 2003

Skills
Marketing Communications, Integrated Marketing, Data Analysis, Project Management, Advertising, Management, Non-profits, Email Marketing, Marketing Analytics, Association Management, Healthcare, Branding & Identity, Marketing..., Marketing Event Planning, Community Outreach, Strategic Communications, Public Health, Marketing Research, Public Speaking, University Relations, Policy Analysis, Event Planning, Connecting People, Social Media Marketing, Brochure Production, Corporate Websites, Nonprofits, Marketing, Social Media

Education
DePaul University
MS

DePaul University
Bachelor of Arts (B.A.)

Lake Michigan Catholic

Experience
Jill Group   September 2001 - Present
American Hospital Association   April 2014 - February 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   May 2013 - February 2014
Jacobs and Clevenger   June 2012 - April 2013
New Control agency   February 2013 - February 2013
Delray Beach Medical Center (FL)   March 2010 - January 2013
Loyola University Medical Center  December 2008 - August 2010
BlueCross BlueShield of IL/TX/OK/NM   August 2007 - April 2008
Harris Nesbitt  February 2007 - April 2007
Insight health Services Corporation   March 1992 - September 2001

Skills
Marketing Communications, Newsletters, Integrated Marketing, Copywriting, Editing, Photography, Creative Direction, Marketing Strategy, Public Relations, Publications, Web Content, Photoshop, Email Marketing, Creative Writing, Digital Photography, Copy Editing, Brochures, Event Planning, Non-profits, Annual Reports, Digital Marketing

Education
Columbia College Chicago   2010 — 2012
Bachelor’s Degree, Photography

Northwestern University
M.A., Integrated Marketing/Advertising

University of Illinois at Chicago
B.A., Design

Experience
University of Chicago Press  September 2013 - Present
University of Chicago  January 2013 - September 2013
World's Finest Chocolate  October 2012 - January 2013
American Hospital Association   August 2012 - October 2012
Monster Worldwide, Inc.   March 2010 - August 2011
Monster Worldwide, Inc  August 2003 - March 2010
Zenith Administrators  October 1995 - August 2003
Wilbur Wright College  January 1996 - July 1999

Skills
Project Management, Process Improvement

Education
University of Illinois at Chicago   2000 — 2002
BA, English

City Colleges of Chicago-Wilbur Wright College   1995 — 1997
AA

Experience
Institute for Diversity, division of the American Hospital Association   January 2009 - Present
American Hospital Association   January 2009 - August 2012
Sara Lee  January 2007 - April 2007
Prince Castle  June 2006 - October 2006
The Segal Company  September 1999 - October 2004
ADP  March 1999 - July 1999
Hewitt Associates  August 1995 - March 1999

Skills
Leadership, Training, Diversity, Leadership Development, Strategic Planning, Policy, Healthcare, Management, Human Resources, Public Speaking

Education
Georgetown University   2013 — 2014
Certificate of Diversity Management in Health Care

Keller Graduate School of Management of DeVry University   2006 — 2009
MBA, Human Resources Managment

Cornell University   2004 — 2004
Human Resources

Andrews University   1990 — 1994

Experience
Loyola University Chicago  September 2014 - Present
Pierce and Associates  March 2012 - September 2014
Old Republic Credit Services  May 2008 - May 2010
Zenith Administrators  November 2005 - May 2008
Ketchum Directory Advertising  August 2004 - November 2005
Kirkland & Ellis LLP  September 2003 - August 2004
Sedgwick CMS  December 1999 - September 2003
American Hospital Association   December 1999 - September 2003

Skills
Data Entry, Training, Office Management, Project Management, Human Resources, Management, Filing, Fax, Outlook, Customer Service, Insurance, Microsoft Office, Event Planning, Leadership, Microsoft Word, PowerPoint, Microsoft Excel

Education
Chicago State University   1996 — 1999
Bachelors of Arts, Speech Communications

Experience
Bass, Berry & Sims   December 2014 - Present
Memorial Hospital - Belleville, IL  January 2014 - June 2014
American Hospital Association   June 2013 - August 2013
Health Capital Consultants  January 2013 - May 2013
Missouri Department of Health and Senior Services  June 2012 - August 2012
University of KwaZulu-Natal  May 2011 - August 2011
North Chicago Community Partners  September 2009 - June 2010

Skills
Research, Civil Litigation, Criminal Law, Legal Research, Legal Writing, Westlaw, Policy Analysis, Public Policy, Litigation, Lexis, Nonprofits, Community Outreach, Public Speaking, Editing, Mediation, International Law, PowerPoint, Microsoft Office, Courts, Legal Issues, Appeals

Education
Washington University in St. Louis   2012 — 2014
Master of Public Health (M.P.H.), Health Policy & Administration

Washington University in St. Louis   2010 — 2014
Doctor of Law (J.D.)

Auburn University   2002 — 2007
Bachelor of Arts (B.A.), History

Experience
UnitedHealth Group  July 2010 - Present
ShopNBC/Value Vision Media   January 2007 - January 2009
UnitedHealth Group  October 2003 - November 2005
J Hine & Associates, Inc.   January 1997 - October 2003
Aurora HealthCare  February 1994 - December 1996
American Medical Association  April 1993 - February 1994
Selected Financial Services   October 1991 - April 1993
Home Shopping Network  November 1989 - July 1991
American Hospital Association   May 1988 - November 1989

Skills
Competitive Intelligence, Market Analysis, Qualitative Research, Survey Research, Consumer Insights, Statistics, Statistical Modeling, Analytics, Segmentation, Marketing Research, Data Analysis, Market Research, Database Marketing, Competitive Analysis, Customer Insight, Direct Marketing, Market Intelligence, Leadership, Analysis, Strategic Planning, Product Development, Forecasting, Strategy, Marketing, Consulting, Business Intelligence, Product Management, CRM, Strategic Partnerships, Healthcare, Cross-functional Team..., Data Warehousing, Data Mining, Management, Process Improvement

Education
University of Wisconsin-Milwaukee   1996 — 2006
ABD, Urban Studies

University of Wisconsin-Whitewater   1986 — 1988
MBA, Marketing

The University of Kansas   1983 — 1986
M.A., Psychology

Carroll University   1978 — 1983
B.S., Psychology

Experience
American Hospital Association  

Skills
Health Policy, Coalitions, Nonprofits, Public Policy, Legislative Relations, Strategic Communications, Healthcare, Newsletters, Fundraising, Policy Analysis, Grassroots Organizing

Education
Boston College   1974 — 1978

Experience
CCIM Institute  January 2008 - July 2013
CCIM Institute  March 1993 - December 2007
American Hospital Association   1990 - 1992
IIT Research Institute  January 1987 - September 1990
IIT Research Institute  December 1980 - December 1986

Skills
Real Estate Development, Property Management, Financial Analysis, Real Estate Economics, Due Diligence, Contract Negotiation, Real Estate, Brokerage, Strategic Planning, Microsoft Office, Investments, Accounting, Nonprofits, Cash Flow Forecasting, Financial Reporting, Budgets, Finance, Leases, Commercial Real Estate, Valuation, Asset Management, Leadership, Disposition, Mergers & Acquisitions, Real Estate Financing, Acquisitions, Dispositions

Education
DePaul University

Experience
American Hospital Association   May 2015 - Present
American Academy of Periodontology  January 2007 - April 2015
Chicago Public Schools  2003 - 2006
Smith, Bucklin & Associates   1996 - 2002
BSA Advertising  1995 - 1996
Illinois State Treasurer’s Office/Citizens for Judy Baar Topinka   1994 - 1995

Skills
Non-profits, Fundraising, Event Planning, Event Management, Public Relations, Marketing Communications, Marketing, Strategic Planning, Research, Budgets, Project Management, Team Building, Meeting Planning, Customer Service, Advertising, Nonprofits, Program Development, Volunteer Management, Public Speaking, Association Management, Trade Shows, Program Management, Sponsorship

Education
DePaul University   2001 — 2003
M.S., Education

Bradley University   1989 — 1993
B.S., Advertising/Public Relations

Experience
American Hospital Association   September 2012 - March 2015
One Last Continue   January 2009 - January 2013
AHA Solutions / a division of the American Hospital Association   October 2011 - September 2012
The Creative Group  January 2011 - October 2011
McGuffin Creative Group   March 2011 - May 2011
Caron Marketing Associates   2007 - June 2010
Sirona Studios   June 2007 - August 2007
Last Panda Creative Media   May 2007 - May 2007
Denison University Computing Services   August 2004 - May 2007

Skills
Content Writing, Proofreading, Pitching, Creative Concept..., Social Media, Narrative Design, Screenwriting, Digital Marketing, Web Content, Microsoft Office, Web Content Management, Copy Editing, Copywriting, Improvisation, Acting, Script Supervision, Social Media Marketing, Narrative, Web Design, Marketing, Public Relations, Press Releases, Publishing, Creative Writing

Education
Second City Training Center - Chicago   2011 — 2013
Musical Improvisation, Improv

Denison University   2003 — 2007
BA, English: Creative Writing

Experience
American College of Healthcare Executives  June 2013 - Present
American Hospital Association   July 2008 - Present
American Hospital Association   October 2000 - August 2008
US Department of Health and Human Services  February 1998 - September 2000
US Department of Health & Human Services  1997 - 1998
Mercy Hospital Medical Center  1989 - 1997

Skills
Strategy Development, Business Strategy, Governance, Non-profits, health poli, Hospitals, Strategy, Negotiation, Health, Program Management, Healthcare, Leadership, Leadership Development, Policy, Strategic Partnerships, Public Relations, Management, Risk Management, Marketing, Human Resources, Staff Development

Education
Des Moines University   1992 — 1995
MSc, Healthcare Administration

University of Iowa   1983 — 1986
BA, Political Science

Experience
133 Public Affairs   February 2013 - Present
American Hospital Association   October 2002 - Present
Porter Novelli  March 1999 - October 2002

Skills
Strategic Communications, Message Development, Media Relations, Speech Writing, Newsletters, Internal Communications, Corporate Communications, Press Releases, Integrated Marketing, Public Relations, Crisis Communications, Marketing Communications, Publications, Public Affairs

Education
American University   1998 — 2000
M.A., Public Communications

James Madison University
B.S., Communication

Experience
American Hospital Association   May 2001 - Present
The Virginian-Pilot  April 1997 - May 2001
The Daily Press (Tribune Company)   December 1993 - March 1997
U.S. Senate Committee on Labor and Human Resources   May 1991 - April 1993
Precision Combustion, Inc.   October 1990 - May 1991
Hewitt Associates  June 1986 - June 1989

Skills
Leadership, Strategic Planning, Leadership Development, Strategy, Change Management, Coaching, Program Management, Team Building, Organizational..., Public Speaking, Personnel Management, HRIS, Employee Relations, Human Resources, Management, Succession Planning, Employee Benefits, Executive Coaching, Fundraising, Employment Law, Healthcare

Education
Yale University - Yale School of Management   1989 — 1991
Master of Business Administration (M.B.A.), Organizational Strategy

Carleton College   1982 — 1986
BA, Political Science

Experience
Institute of Food Technologists  February 2008 - Present
SmithBucklin  March 2005 - February 2008
American Hospital Association   February 2003 - February 2005
Hazelden Foundation  July 2001 - December 2002
Whittman-Hart / marchFIRST  May 2000 - March 2001

Skills
Non-profits, Public Speaking, Event Planning, Program Management, Nonprofits, Volunteer Management, Research, Fundraising, Marketing, Program Development, Grant Writing, Management, Leadership, Strategic Planning, Training, Staff Development

Education
Butler University   1996 — 2000
Public/Corp. Communications

Flinders University

Experience
American Hospital Association   Director, LibraryIIT Research Institute1980 - 1986

Education
Dominican University   1975 — 1980
MALS, Library and Information Science

Carson-Newman University   1964 — 1968
BA, English, German, Philosophy, Education

Loudon High School   1960 — 1964
Diploma

Experience
National Commercial bank  September 2012 - June 2013
NYSE Euronext  September 2011 - June 2013
JP Morgan Chase  June 2008 - September 2011
Citrix Systems  June 2007 - June 2008
American Hospital Association   May 2000 - February 2005

Skills
Team Leadership, Data Center, Requirements Analysis, Enterprise Architecture, Business Analysis, Security, Project Management, Project Planning, Networking, Network Engineering, Enterprise Network..., Visio, SQL, Microsoft SQL Server, Access, Software Documentation, Quality Assurance, Account Management, ITIL, Unix, PMP, SDLC, Governance, Budgets, Leadership, SharePoint, Software Project..., Cisco Technologies, IT Management, Training, Disaster Recovery, Telecommunications, Business Process, Active Directory, Management, Vendor Management, Infrastructure, Business Process..., Pre-sales, Change Management, Business Intelligence, Databases, Risk Management, Product Management, Agile Methodologies, WAN, Program Management, Switches, Information Technology, IT Service Management

Education
University of Phoenix   2010 — 2012
Masters, Management Information System

DePaul University
Bachelor of Science (BS), Information Technology

Experience
Illinois Department of Public Health (IDPH)   September 2014 - Present
American Hospital Association   January 2013 - June 2014
Chicago Department of Public Health  June 2012 - December 2012
Rush University Medical Center  October 2006 - June 2012
RUMC  October 2006 - June 2007
Chicago Dept. of Public Health (CDPH)   May 2005 - December 2006
CDPH  August 2004 - October 2004

Skills
Public Health, Community Outreach, Healthcare, Data Analysis, Epidemiology, Hospitals, Clinical Research, PCR, Grants, Clinical Trials, Research, Program Evaluation, Recruiting, Biostatistics, RT-PCR, Scientific Writing, Health Education, Building Business..., HIPAA, Recruitment Advertising, Community Health, Population Health, Community Engagement, Literature Reviews, Project Management, Strategic Planning, Health Policy, Nonprofits, Public Speaking, Program Development, Training, Management

Education
Benedictine University
Master of Public Health (MPH)

University of Illinois at Chicago
Bachelor's degree, Biology

Experience
American Hospital Association   July 1986 - Present
IIT Research Institute  1980 - 1986

Education
Dominican University   1975 — 1980
MALS

Carson-Newman University   1964 — 1968
BA

Loudon High School, Loudon, TN   1960 — 1964

Experience
MA Association of Directors of Healthcare Volunteer Services   November 2013 - Present
Beth Israel Deaconess Hospital-Plymouth  November 1999 - Present
American Hospital Association   January 2009 - October 2013
Council for Certification in Volunteer Administration   2009 - September 2012
Association of Healthcare Volunteer Resource Professionals (AHVRP)   2006 - 2009
New England Association Directors of Healthcare Volunteer Services (NEADHVS)   2005 - 2006
Massachusetts Association of Directors of Healthcare Volunteer Services (MADHVS)   June 2003 - 2004
Carver Public Schools  September 1988 - September 1999

Skills
Healthcare, Program Management, Program Development, Healthcare Management, Hospitals, Community Outreach, Public Speaking, Grants, Non-profits, Nonprofits, Volunteer Management, Public Relations, EMR, Healthcare Information..., Case Management, Meditech, Strategic Planning

Education
Bridgewater State University   1972 — 1976
BA, History w/minor in Secondary Education

Experience
ADP  February 2014 - Present
UPS  May 2013 - February 2014
LOG-NET, Inc.   August 2011 - March 2013
USMMA  June 2010 - August 2011
AHS Investment Corporation   November 2009 - June 2010
LOG-NET, Inc.   December 2007 - October 2009
MOL (America) Inc.   2005 - 2007
Solucient  2004 - 2005
American Hospital Association   2004 - 2004
eFORCE  1999 - 2001

Skills
JavaScript, Java, Oracle, JBoss Application Server, Enterprise Software, Sybase, Software Development, XML, SQL, Eclipse, Java Enterprise Edition, Microsoft SQL Server, C++, Databases, CSS, Agile Methodologies, jQuery, HTML, Servlets, Software Engineering, Requirements Analysis, JSP

Education
Lamar University   1997 — 2001
MS, Computer Science

Beijing University of Technology
B.S., Computer Science

Experience
American Association of Oral and Maxillofacial Surgeons  November 2010 - Present
Alzheimer's Association  February 1991 - December 2008
American Hospital Association   1986 - 1991

Skills
Library, Training, Library Science, Library Management, Research, Grant Writing, Community Outreach, Information Management, Library Instruction, Information Literacy, Digital Libraries, Higher Education, Collection Development, Program Development, Volunteer Management, Library Research, Cataloging, Nonprofits, Editing, Newsletters, Teaching

Education
Dominican University   1978 — 1979
MLS, Library and Information Science

Western College   1966 — 1970
BA, Biology, Chemistry

Experience
American Hospital Association   July 2014 - Present
Analytics8  September 2013 - July 2014
Solai & Cameron   June 2008 - September 2013
Synovation Management   August 2005 - June 2008
Synovation Development   July 2003 - August 2005
Accenture  December 1997 - May 2003

Skills
PMP, Data Warehousing, Software Project..., Project Management, Visio, ETL, Oracle, Databases

Education
Bradley University   1994 — 1997
B.S.E.E., Electrical Engineering w/ Computer Focus

Experience
American Hospital Association  

Skills
Medicaid, Healthcare, Health Policy, HIPAA, Medicare, Healthcare Information..., Patient Safety, Healthcare Management, Nonprofits, Healthcare Consulting, Managed Care

Education
Allegheny College
BA, History

The George Washington University
MHSA, Health Policy

Experience
Barclays Investment Bank  October 2010 - Present
American Hospital Association   May 2014 - August 2014
Edelman  November 2013 - December 2013
UCSF  March 2003 - September 2010
University of Chicago  December 1999 - February 2003
University of Illinois at Chicago  May 1999 - December 1999
Alderman John Buchanan, Chicago City Council   April 1994 - May 1999

Skills
Event Planning, Microsoft Office, Public Speaking, Event Management, Social Media, Public Relations, Adobe Creative Suite, Project Management, Microsoft Excel, Community Outreach, Analytics, Grants, FileMaker, Customer Service, Fundraising

Education
Columbia College
Bachelor of Arts, Liberal Arts and Sciences, Marketing, 3.1/4.0

Experience
AIM Specialty Health  November 2014 - Present
AIM Specialty Health  March 2014 - November 2014
Geneva Technical Services  July 2013 - March 2014
Streamline Healthcare Solutions, LLC  November 2012 - July 2013
Accretive Health  August 2010 - December 2012
Chicago Family Health Center  June 2009 - August 2010
American Hospital Association   August 2008 - May 2009
Northwest Community Hospital  March 2008 - May 2009

Skills
Business Analysis, Healthcare, Healthcare Information..., Process Improvement, Business Process..., HIPAA, EMR, Hospitals, Healthcare Management, Quality Assurance, EHR, Customer Service, Quality Improvement, Public Health, Medicaid, Microsoft Office, Physician Relations, Health Policy, Mentoring

Education
University of Illinois at Chicago   2007 — 2009
Masters, Healthcare Administration

Bradley University   2003 — 2007
Bachelor of Science, Psychology

Experience
Polsinelli Shughart PC  April 2008 - Present
Polsinelli Shughart PC  April 2008 - Present
Polsinelli Shughart PC  2008 - Present
Polsinelli Shughart  2008 - Present
Foley & Lardner LLP  April 1999 - March 2008
Foley & Lardner LLP  1999 - 2008
American Hospital Association   1990 - 1999
American Hospital  1990 - 1999

Skills
healthcare law, association law

Education
DePaul University College of Law   1969 — 1972
JD

University of Wisconsin-Madison   1964 — 1968
BA, Psychology

Experience
Badgley Phelps Investment Managers   June 2015 - Present
MultiCare Health System  February 2013 - June 2015
American Hospital Association   July 2011 - January 2013
4C Partners, LLC  March 2010 - August 2011
American College of Cardiology  November 2009 - March 2010
Scott Murphy For Congress  November 2009 - November 2009
U.S House of Representatives  August 2009 - October 2009
Azusa Pacific University  January 2006 - August 2009
Azusa Pacific University  January 2008 - May 2009
Azusa Pacific University, Office of University Advancement   January 2006 - May 2008

Skills
Social Media, Fundraising, Research, Public Policy, Marketing, Training, Advertising, Customer Service, Time Management, Nonprofits, Public Speaking, Event Planning, Community Outreach, Microsoft Excel, Media Relations, Social Media Marketing, Healthcare, Grassroots Organizing, Program Development, Policy, Event Management, Grants, Blogging, Strategic Communications, Microsoft Word, Facebook, Community Development, Organizational..., Politics, PowerPoint, Editing, Newsletters, Public Relations, Teaching, Interviews, Volunteer Management, Grant Writing, Spanish, Leadership, Microsoft Office, International Relations, Strategic Planning, Proposal Writing

Education
Azusa Pacific University   2005 — 2009
BA, Global Studies and Sociology

Experience
Sunnyside Enterprises Inc.   April 2003 - Present
Jude Duffy Attorney at law   November 1984 - 2014
Juris Prudent Inc   October 1993 - April 2004
CNA Insurance  December 1990 - October 1993
Hinshaw & Culbertson LLP  1987 - 1990
American Hospital Association   1984 - 1987

Skills
Litigation, Mediation, Litigation Management, Arbitration, Product Liability, Public Liability, Real Estate, Strategic Planning, Personal Injury, Real Estate Transactions, Legal Liability, Civil Litigation, Public Speaking, Nonprofits, Medical Malpractice, Courts, Commercial Litigation, Workers Compensation, Liability, Claim, Subrogation, Professional Liability, Corporate Governance, Expert Witness, Small Business, Litigation Support, Start-ups, Toxic Tort, Claims Management, Legal bill audit

Education
DePaul University College of Law   1980 — 1984
Juris Doctorate

Loyola University of Chicago
Bachelor of Arts (B.A.)

Experience
JPMorgan Chase Bank, NA  December 2010 - Present
U.S Census Bureau  April 2010 - July 2010
American Hospital Association   March 2009 - May 2009
Quaker, Tropicana, Gatorade   June 2007 - September 2007
Blue Cross/ Blue Shield of Illinois  March 2004 - June 2007

Skills
Analysis, Customer Service, SDLC, Databases, SQL, Vendor Management, CRM, Project Management, Microsoft Excel, Visio, Training, Software Documentation, Access, Troubleshooting, PeopleSoft, Research, Quality Assurance, Business Analysis, Security, Interviews, Windows, Recruiting, Operations Management, Team Building, System Administration, Computer Hardware, Employee Relations, Microsoft Office, Leadership, Applicant Tracking..., Human Resources, Internet Recruiting, Networking, Windows XP, Management

Education
DeVry University   2004 — 2008
2008B.S, Computer Information Systems

Experience
American Association of Nurse Anesthetists  October 2014 - Present
American Hospital Association   June 2014 - September 2014
NorthShore University HealthSystem  October 2013 - June 2014
Erie Family Health Center  September 2013 - June 2014
NorthShore University HealthSystem  June 2012 - October 2013
CVS Caremark  October 2011 - June 2012
Project SOAR  June 2011 - August 2011
American Red Cross  September 2010 - August 2011
Putnam County Hospital, Physical Therapy   September 2009 - April 2010
DePauw University, Lab of Microbiology   September 2008 - May 2009

Skills
Community Outreach, Research, Healthcare, Leadership, Public Health, Grant Writing, Program Evaluation, Data Analysis, Program Development, SPSS, Nonprofits, Public Speaking, Volunteer Management, Fundraising, Qualitative Research, Community Development, Statistics, Event Planning, Teaching, Clinical Research, Editing, Microsoft Office, Proposal Writing

Education
DePaul University   2012 — 2014
Master of Public Health (MPH)

DePauw University
Bachelor of Arts, Biology

Experience
American Dental Association  November 2014 - Present
MModal  February 2013 - December 2013
OptumInsight  June 2008 - December 2012
American Medical Association  February 2000 - April 2008
American Hospital Association   January 1998 - February 2000
American Medical Association  January 1997 - January 1998
Richard D. Irwin, Times Mirror Company   January 1977 - December 1997

Skills
Microsoft Office, Strategic Planning, Account Management, Marketing Strategy, Marketing, Product Development, Process Improvement, Healthcare, Sales Management, Salesforce.com, Business Strategy, Product Marketing, New Business Development, Team Building, Leadership, Change Management, Cross-functional Team..., Management, Business Development, Project Management, Business Analysis, Contract Negotiation, Executive Management, Managed Care, Strategy, Healthcare Industry, Integrated Marketing, SaaS, Strategic Partnerships, Marketing Communications

Education
Aurora University

Experience
AtomicJane Design   2005 - Present
Centers for Disease Control and Prevention (CDC)   October 2010 - Present
Woodfield Fund Administration, LLC  2005 - Present
Physfarm Training Systems LLP   2005 - Present
Educational Resource Systems Inc.  March 2009 - July 2010
McMahon Publishing  June 2006 - June 2008
American Better Living Newspaper   2005 - 2006
American Hospital Association   June 2000 - June 2005

Skills
InDesign, Newsletters, Typography, Logo Design, Publishing, Editorial, Copy Editing, Advertising

Education
American Academy of Art
Electronic Design

Loyola University Chicago
Bachelor of Arts, Visual Communications

Experience
PepsiCo  January 2011 - Present
PepsiCo  January 2010 - December 2011
PepsiCo  January 2004 - December 2010
PepsiCo  1995 - 2004
PepsiCo  1993 - 1995
PepsiCo  1991 - 1993
PepsiCo  1987 - 1991
American Hospital Association   1983 - 1987

Skills
Cross-functional Team..., Business Process..., Leadership, Change Management, Vendor Management, Accounts Receivable, SAP CRM, Consumer Products, Volunteer Experience, Training, Organizational Design, Management, Strategy, Strategic Planning, Finance

Education
Carleton College
Bachelor of Arts (B.A.)

Loyola University of Chicago - Graduate School of Business
Master of Business Administration (M.B.A.), Finance, General

Experience
From Mediacor   October 1989 - Present
Ad West   January 1975 - June 1985
Health Com   December 1970 - December 1974
American Hospital Association   January 1963 - December 1970

Skills
Writing, Marketing Management, Advertising, Leadership, Magazines, Marketing, Marketing Strategy, Public Relations, Public Speaking, Strategic Planning

Education
Trinity Evangelical Divinity School   1995 — 1998
Master of Religion, Theology

Bradley University   1957 — 1961
Bachelor of Science, Business Administration

Bradley University   1957 — 1961
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services

Experience
American Dental Association  September 2014 - March 2015
American Hospital Association   May 2014 - July 2014
Law Bulletin Publishing Company  February 2014 - March 2014
American Organization of Nurse Executives (AONE)   November 2013 - January 2014
American Board of Medical Specialties  April 2011 - October 2012
American Medical Association  April 2010 - February 2011
American Medical Association  April 2008 - April 2009
City Staffing  November 2006 - April 2008
Campbell & Company  October 2004 - August 2006
USA WEEKEND Magazine  September 2001 - October 2004

Skills
Grant Writing, Grants, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, SharePoint, Outlook, ACT!, Creative Writing, Administrative..., Playwriting, Event Planning

Education
DePaul University   2013 — 2013
Certificate, Grant Writing

DePaul University   1994 — 1998
Bachelor of Fine Arts (BFA), Playwriting