American Messaging
Industry: Company
DescriptionFounded: 2000 Subsidiaries: SKYTEL Mexico, SkyTel Reseller Channel, Raven Systems, Inc., United States Paging Co. Parent organization: Critical Alert Systems, LLC
American Messaging List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Messaging. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Messaging Salaries. You can even request information on how much does American Messaging pay if you want to. Learn about salaries, pros and cons of working for American Messaging directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
46 American Messaging employees in database. Find out everything there's to know about American Messaging employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Messaging Employees
Praxair November 2014 - Present
American Messaging 2005 - September 2014
AT&T 1998 - 2005
Ameritech Cellular 1993 - 1998
Skills
Solution Selling, Telecommunications, Direct Sales, Wireless, Sales Process, Account Management, Managed Services, Cold Calling, Sales Operations, B2B, Customer Retention, Call Centers, Telephony, Salesforce.com, Sales Management, Customer Experience, New Business Development, Customer Satisfaction, Marketing, Key Account Development, Key Account Management, Project Management, Key Account Acquisition..., New Account Acquisition, Customer Acquisition, Technical Support, Data Analysis, Databases, Sales Presentations, Written & Oral..., Client Presentation, Persuasive Presentations, Mobile Technology, Wireless Communications..., Wireless Security, Transmitters, Cellular Communications, Communication Skills, Business Development
Education
Illinois State University
Bachelor of Science (B.S.)
Partners Benefit Group - A Comprehensive Benefit Administrators Company March 2015 - Present
Mercer August 2014 - February 2015
American Messaging June 2006 - June 2013
Verizon Wireless August 2001 - June 2006
Air Touch Communications October 1998 - August 2001
Skills
Direct Sales, Customer Retention, Sales Process, Account Management, Cold Calling, B2B, Solution Selling, Wireless, Telecommunications, Sales Operations, Customer Experience, VoIP, Customer Satisfaction, Building Relationships, Revenue Forecasting, Problem Solving, Life & Health Insurance..., Management, Vendor Management, Salesforce.com
Education
Regis College 1999 — 2001
Business/Commerce, General
American Messaging August 2012 - Present
American Messaging June 2006 - July 2012
Skills
Wireless, Telecommunications, Solution Selling, Sales Process, VoIP, Vendor Management, Direct Sales, Customer Retention, Operations Management, Call Center, Sales Management, Account Management, Customer Experience, Sales Operations, Call Centers, B2B, Salesforce.com
Education
University of Missouri-Columbia 1985 — 1989
Bachelor of Science (B.S.), Business Administration and Management, General
TD Ameritrade December 2008 - Present
American Messaging Services 2001 - 2008
American Messaging 1999 - 2008
Skills
Series 63, Series 7, Securities, Financial Services, Mutual Funds, Call Center, FINRA, Process Improvement, Microsoft Excel, Investments, Outlook, Team Building
Education
Tarrant County College 2001 — 2009
Certificate of Completion, Legal Assistant
Texas Christian University 1993 — 1996
Bachelor of Science, Psychology
Equifax Workforce Solutions January 2015 - Present
Liberty Mutual Insurance December 2012 - January 2015
American Messaging March 2004 - November 2011
Sprint April 2003 - March 2004
USA MOBILITY August 2002 - April 2003
Cingular- Bell South Wireless Data July 2000 - August 2002
Weblink Wireless November 1998 - July 2000
SkyTel April 1992 - November 1998
Skills
Government Contracts, Contract Negotiation, Account Management, Wireless Solutions, Territory Planning, Salesforce.com, Direct Sales, New Business Development, Building Relationships, Attention To Detail, Time Management, Driving Results, Sales Presentations, Consultative Selling, Strategic Planning, Team Leadership, Revenue Management, Driving Revenue, Training Skills, Negotiation, Territory, Customer Experience, Wireless Networking, Solution Selling, Market Development, Contract Negotiations, Sales Management, Cold Calling, Sales Process, B2B, Wireless, Sales Operations, Training, Managed Services, Selling, Management, Sales, Leadership, Business Development, Networking, Strategy
Education
Southern Illinois University, Carbondale 1987 — 1991
BA, Sociology
Fort Lee QuarterMaster School 1986 — 1987
77W Supply-Water Treatment Specialist, Advanced Initial Training US Army
American Messaging October 2001 - Present
AMERICAN MESSAGING SERVICES October 2001 - Present
Verizon Wireless Messaging Services October 2001 - June 2006
SOUTHERN COUNTIES OIL COMPANY March 2001 - October 2001
T-NETIX, INC June 1998 - March 2001
PS TRADING, INC January 1997 - June 1998
Education
Northwood University 2005 — 2011
BBA, Business
TEKsystems/Cspire July 2015 - Present
YoungWilliams PC September 2011 - May 2015
American Messaging April 2009 - October 2010
SkyTel March 2008 - April 2009
SKYTEL/MCI March 2004 - March 2008
Skills
Telecommunications, Microsoft Office, Troubleshooting, Customer Relations, VoIP, Cisco, Unix, Switches, Windows, Routers, Call Center, Problem Solving, Vendor Management, Computer Hardware, Wireless, Call Centers, Testing, Cisco Technologies, Technical Support, Network Administration, Disaster Recovery, Network Design, Software Documentation, Project Management, Computer Network..., Networking, Network Security, TCP/IP, Customer Service, Active Directory, Integration, Customer Satisfaction, System Deployment, IP, Managed Services, Team Leadership, SQL, Wireless Networking, MPLS, Program Management, VMware, System Administration, SharePoint, Telephony, Cloud Computing, VPN, Microsoft Exchange, Operating Systems, Data Center, Mobile Devices
Education
Jackson State University 1984 — 1992
BS, MARKETING/MANAGEMENT
First Communications January 2015 - Present
LDB Communications Inc. August 2010 - December 2014
Motorola Inc. March 2006 - December 2009
Ameritech 2002 - 2006
American Messaging 2002 - 2006
Teligent 2000 - 2002
AT&T 1998 - 2000
Williams 1998 - 2000
Skills
Solution Selling, Account Management, New Business Development, Sales, Sales Management, Management, Digital Marketing, Marketing Strategy, Wireless, Product Marketing, Product Development, B2B, Direct Sales, Sales Process, Strategic Partnerships, Strategy, CRM, Direct Marketing
Education
Roosevelt University 2008 — 2010
Business, Business Administration and Management, General
Ameritel Corporation August 2012 - Present
iMobile US October 2011 - January 2012
Comcast January 2010 - October 2011
American Messaging May 2006 - December 2008
Verizon Wireless March 2003 - May 2006
Verizon Wireless July 2001 - March 2003
Verizon Wireless August 2001 - February 2002
Airtouch Paging July 1998 - August 2001
Mobilecomm/ USA Mobility June 1997 - July 1998
American Radio and Mobile Communication April 1995 - May 1997
Education
Dekalb Community College 1985 — 1991
Associates Degree in Business Management, Marketing and Accounting
American Messaging May 2014 - Present
Palm Harbor Homes October 2013 - May 2014
Walker Engineering May 2013 - August 2013
Insperity June 2007 - April 2013
Achievement Tec April 2005 - June 2007
Select Staff Temporaries, Inc April 2004 - April 2005
Burnham Insurance Group December 2001 - April 2004
Achievement Tec December 1999 - October 2001
Skills
Payroll, Customer Service, Human Resources, Data Entry, Accounts Payable, Training, Employee Benefits, Employee Relations, Microsoft Office, Management, Microsoft Word, PowerPoint, Microsoft Excel, Office Management, Invoicing, Access, Recruiting, New Hire Orientations, Onboarding, File Management, Database Administration, Scanners, Auditing, Windows 2000, Teaching
Education
University of North Texas 2001 — 2003
BBA, Business
Singapore American School 1978 — 1980
High School
American Messaging August 2008 - Present
Indiana University Health July 2002 - September 2007
Skills
Direct Sales
Education
Ball State University 1998 — 2002
Bachelors, Public Relations
Hewlett-Packard April 2014 - Present
Technical Writer/Copywriter July 2007 - Present
HMS October 2012 - April 2013
EF Johnson November 2011 - October 2012
self-employed January 2007 - July 2007
American Messaging July 2004 - February 2007
Securus Technologies April 1996 - February 2003
Skills
Technical Writing, Advertising, Strategic Planning, Proposal Writing, Telecommunications, Copywriting, Editing, Corporate Communications, Marketing Communications, Sales, Training, Marketing, Blogging, Press Releases, Digital Media, Social Media, Content Management, Newsletters, Creative Direction, Contract Negotiation, Editorial, Product Development, Web Content, Public Relations, Email Marketing, Magazines, Social Media Marketing, Marketing Strategy, Internal Communications, Direct Marketing, Management
Education
Texas Tech University
Bachelor of Arts, Telecomm / English
ITT Technical Institute March 2014 - Present
ITT Technical Institute May 2013 - March 2014
XO Communications 2012 - 2012
Bradford School 2010 - 2011
American Messaging November 1997 - December 2009
Skills
Sales, Direct Sales, Management, Cold Calling, Customer Retention, Time Management, Customer Satisfaction, Networking, Salesforce.com, Training, Sales Process, Lead Generation, Customer Service, Admissions, Account Management, College Recruiting, Call Centers, Team Leadership, Coaching
Education
University of Cincinnati
Bachelor of Arts (B.A.), Sociology
Crowne Plaza Louisville May 2015 - Present
Embassy Suites May 2015 - Present
Stock Yards Bank & Trust May 2014 - May 2015
Digital Connections Inc July 2012 - May 2014
WellCare October 2011 - July 2012
Norton Healthcare February 2011 - October 2011
Ford Motor Company December 2010 - January 2011
Ed's Computer Repair October 2004 - November 2010
American Messaging November 2006 - November 2008
Skills
Active Directory, Network Administration, Windows 7, Cisco Technologies, Networking, Operating Systems, VMware, Windows Server, Troubleshooting, Security, Microsoft Exchange, Microsoft Office, Help Desk Support, Wireless Networking, Blackberry, Switches, Dell PowerEdge Servers, Dell Workstations, Citrix, Micros, Epitome, Delphi, Cisco Routers, Network Installation, Desktop Administration, Cisco IOS, Windows Phone, Dell Computers, Cisco Routing &..., CommVault, SMS, Forefront, Cisco VoIP, Cisco Call Manager, Unity, Mobile Devices, iPad, iPhone, Android, Mobile Device Management, Cisco Certified, VMware View, VoIP, Hardware, Firewalls, Routers, Servers, Network Security
Education
Western Govenors University 2015 — 2016
Bachelor's Degree, Information Technology-Security
Jefferson Community College 2010 — 2010
Associate of Applied Science, Network and System Administration/Administrator
Jefferson Community College 2010 — 2010
Certificate of Cisco Networking Enhanced
Jefferson Community College 2010 — 2010
Certificate of Information Technology Fundamentals
American Messaging January 2014 - Present
Aquis Communications September 2008 - December 2013
Unity Communications October 1999 - September 2008
RAM Technologies September 1994 - October 1999
American Mobilephone Incorporated February 1992 - September 1994
Skills
Telecommunications, Consulting, Wireless, Managed Services, Direct Sales, Sales Management, VoIP, IP, Ethernet, New Business Development, Team Building, WAN, Cabling, Retail, Solution Selling, Professional Services, Sales
Education
Marshall University 1978 — 1982
BS, Accounting
BenefitMall March 2009 - Present
Torchmark Corporation / United American Insurance October 2007 - February 2009
American Messaging June 2006 - September 2007
Verizon Wireless October 1996 - June 2006
PageNet October 1990 - January 1996
Skills
Vendor Management, Process Improvement, SDLC, Strategic Planning, IT Strategy, Disaster Recovery, Integration, Mergers & Acquisitions, Telecommunications, IT Service Management, Wireless, IT Solutions, Project Management, Information Technology, Business Process..., Enterprise Architecture
Education
Southern Methodist University - Cox School of Business 2014 — 2016
Master of Business Administration (MBA), Executive MBA
Oklahoma State University 1984 — 1988
BBA, Management Science and Computer Systems
GE Capital Markets May 2014 - Present
GE Capital July 2012 - May 2014
GE Capital April 2008 - July 2012
Citi 2006 - 2008
American Messaging May 1999 - April 2006
Skills
Portfolio Management, Credit Risk, Finance, Microsoft Excel, Process Improvement, Underwriting, Project Management, Customer Service, Outlook, Access, Commercial Lending, PowerPoint, Analysis, Credit, Budgets, Accounting, Loans
Education
Dallas Baptist University 2009 — 2012
In progress, Business Management
springtown
T-Mobile (MetroPCS Brand) February 2015 - Present
T-Mobile (MetroPCS Brand) January 2012 - January 2015
American Airlines Federal Credit Union August 2011 - January 2012
Verizon 2008 - August 2011
American Messaging June 2006 - November 2007
Verizon Wireless November 2004 - June 2006
Verizon Wireless July 2003 - November 2004
Call Center January 1998 - January 1999
Skills
Online Marketing, Direct Marketing, Event Planning, PPC, Keyword Analysis, Product Management, Market Requirements, Roadmap, Product Requirements..., Trade Publications, Website Copy, Online Advertising, Product Requirements, Strategy, Program Management, Brand Management, Cross-functional Team..., Digital Marketing, Product Marketing, Marketing Copy, Marketing Strategy, Product Launch, Vendor Management, Market Requirements..., Sales, Product Development, Strategic Planning, Advertising, Digital Media, Marketing Management, Budgets, Segmentation, Marketing, Market Planning, Management, Leadership, Telecommunications, Direct Mail, Creative Direction, CRM, Lead Generation, Strategic Partnerships
Education
University of Texas at Dallas - Naveen Jindal School of Management 2001 — 2004
MBA, Marketing & Accounting
University of Arizona 1991 — 1996
BS, Exercise and Sports Science
American Messaging Services 2007 - Present
American Messaging June 2006 - Present
Verizon Wireless 1998 - Present
Verizon Wireless (formerly Airtouch) August 1998 - May 2006
Verizon Wireless Paging Solutions 2000 - 2006
Airtouch Paging 1998 - 2000
AirTouch 1998 - 2000
Skills
Human Resources, Recruiting, Vendor Management, Process Improvement, Call Center, Call Centers, Talent Acquisition, Deferred Compensation, Customer Retention, Team Building, Management, Training, Telecommunications, Employee Relations, Personnel Management, Team Leadership, Onboarding, Wireless, HR Policies, Talent Management, Performance Management
Education
Texas Tech University 1965 — 1972
American Messaging Services 2007 - Present
American Messaging July 2006 - Present
Enhanced Messaging Systems, Inc. 1995 - 2002
Motorola 1992 - 1995
ProNet Medical Communications 1988 - 1992
Skills
Switches, MPLS, Routers, Telecommunications, Cisco Technologies, Cisco Routers, Troubleshooting, Vendor Management, Frame Relay, Networking
Education
Parkland College 1978 — 1980
Associate of Science (A.S.), Electronic Engineering Technology
ETech Solutions May 2013 - Present
American Messaging October 2007 - January 2011
AAA Oklahoma May 2001 - May 2007
Williams Communications 1998 - 1999
Skills
Active Directory, Wireless, Call Center, VoIP, Telecommunications, Customer Service, Troubleshooting, Call Centers, Account Management, Networking, Technical Support, Vendor Management, Wireless Networking, Customer Satisfaction, Microsoft Office
Education
University of San Diego 1995 — 1997
American Messaging January 2007 - Present
Network Services Corp. 2001 - 2006
Arch Wireless, Inc 1997 - 2001
Optical Affairs by Christian Roth September 1994 - April 1997
Crico Communications January 1985 - April 1994
Gabriel Communications January 1976 - January 1985
Skills
Forecasting, Inventory Management, Budgeting, Call Center, Customer Service, Microsoft Office, Account Management, Customer Relations, Telecommunications, Wireless, Billing, Sales Management, New Business Development, Budgets, Mobile Devices, Call Centers, Start-ups, Leadership, Direct Sales, Sales, Solution Selling, Management, Sales Process, Customer Retention, Sales Operations, Customer Satisfaction, Salesforce.com, Selling, Cold Calling, Customer Experience
Education
Florida Atlantic University 1975 — 1976
Bachelor of Business Administration (BBA), Accounting and Business/Management
Broward College 1973 — 1974
BS, Business mgmt and Accounting
GameStop April 2013 - Present
American Messaging February 2010 - March 2013
American Eagle Airlines September 2007 - March 2009
CBEAR (Chemical, Biological, and Energetic Agent Research) 2003 - 2007
Skills
Process Improvement, Strategic Financial...
Education
Texas Wesleyan University School of Law 2012 — 2016
Doctor of Law (J.D.)
Oklahoma State University 2003 — 2006
MBA
Oklahoma State University 1998 — 2003
B.S., Electrical Engineering
Bishop Kelley High School
ALLDATA 2008 - Present
American Messaging 2003 - 2007
Image Business Systems 1991 - 1993
Skills
Solution Selling, Wireless, Direct Sales, Telecommunications, Sales Process, Cold Calling, Account Management, Sales Operations, VoIP, Salesforce.com, Customer Retention, B2B, Call Centers, Managed Services, Sales Management, Customer Experience, Telephony, Customer Satisfaction, New Business Development, Key Account Management
Education
Benedictine University 1988 — 1991
American Messaging April 2010 - Present
EMJ
Skills
Forecasting, Process Improvement, Financial Analysis, Credit, Microsoft Excel, Finance, Budgets, Accounts Receivable, Strategic Financial..., Accounts Payable, Financial Reporting, Accounting, Cash Management, Invoicing, Cash Flow
Education
Brookhaven Community College 1993 — 1995
Woods Woods Telecommunications Services January 2010 - Present
Vancouver First Church Of God September 1996 - Present
American Messaging March 2015 - Present
Smartlink, LLC February 2013 - March 2015
Cellular Specialties, Inc. April 2011 - January 2012
SkyTel/American Messaging April 1990 - November 2009
PacTel Paging April 1983 - April 1990
Westside Communications August 1980 - April 1983
Skills
RF, Wireless, Microwave, Cellular Communications, Telecommunications, LTE, CDMA, WiFi, Wireless Networking, Troubleshooting, Mobile Communications, Antennas, Testing, Mobile Technology, DAS, System Deployment, Electronics, Mobile Devices, RF Engineering, WiMAX, GSM, Managed Services, Broadband, MPLS, Transmission, 3G, Cross-functional Team..., Solution Selling, 4G, VoIP, UMTS, Wireless Broadband, IP, Network Design, Computer Network..., Ethernet, Fiber Optics, Cabling, Network Engineering, EVDO, WCDMA, Optical Fiber, Routers, T1, Switches, Integration, SIP, TCP/IP, Telephony, Telecommunications...
Education
Bell & Howell Institute of Technology 1974 — 1975
Electronics
St. Louis Community College
Webster Groves High School
Verizon Wireless August 2015 - Present
Verizon Wireless July 2013 - August 2015
Verizon Wireless May 2011 - July 2013
Verizon Wireless September 2007 - June 2011
American Messaging June 2006 - August 2007
Verizon Wireless Messaging Services July 2004 - May 2006
USA Mobility (Formerly Weblink Wireless & Metrocall) 1999 - 2004
Micrografx 1992 - 1998
Skills
M2M, Solution Selling, Direct Sales, Customer Retention, Customer Satisfaction, Telecommunications, Mobile Communications, Wireless, Quotas, Sales Process, Sales, Strategic Partnerships, Account Management, Sales Management, B2B, Cellular Communications, Mobile Devices, Management, Forecasting, Sales Operations, Cold Calling, Training, Team Management
Education
Dallas Baptist University 2009 — 2013
Bachelor of Science (B.S.), Interdisciplinary Studies: Business & Commercial Art
City of Denton November 2008 - Present
American Messaging June 2006 - November 2008
Verizon Wireless 2000 - 2006
VerizonWireless Messaging Services 1999 - 2006
Skills
Call Center, Process Improvement, Customer Satisfaction, Telecommunications, Customer Service, Team Building, Team Leadership, Operations Management, Strategic Planning, Leadership, Project Management, Budgets, Customer Experience, Troubleshooting, Quality Assurance, Management, Microsoft Office, Microsoft Excel, Customer Retention, Outlook, PowerPoint, Training, Coaching, Forecasting, Call Centers, Government, Workforce Management
Education
University of North Texas 1998 — 1999
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Texas State University-San Marcos 1997 — 1998
American Messaging Account ManagerAmerican Messaging Services1995 - Present
Skills
Leadership, Long Distance, Wireless, Call Centers, Customer Experience, Customer Satisfaction
Education
Post University 2014 — 2016
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Northwest Community College 2006 — 2011
Associates Degree
Notary Public September 2011 - Present
American Messaging 2006 - July 2009
Verizon Wireless Messaging 2001 - 2006
AirTouch Paging 1994 - 2000
Providian Bank 1993 - 1993
S&W Fine Foods 1988 - 1993
Skills
Management, Sales, Sales Operations, Recruiting, Negotiation, Telecommunications, Process Improvement
Education
California State University-Sacramento
BS
Team Bobo October 2014 - Present
AT&T December 2010 - October 2014
David Bobo February 2008 - September 2011
American Messaging January 2007 - January 2008
Network Services, LLC September 2001 - January 2007
TSR Wireless April 1998 - August 2001
TSR Paging 1998 - 2001
American Paging July 1995 - April 1998
Dial Page Inc. January 1980 - June 1995
Skills
Program Management, Vendor Management, T1, Management, Networking, VoIP, Project Planning, Leadership, Telecommunications, Software Installation, IP, Telephony, Customer Service, Switches, Strategic Planning, Wireless, System Administration, Microsoft Office, Operations Management, CDMA, Integration, Project Management, Electronics, Product Management, Mobile Devices, Troubleshooting, Team Building, Fiber Optics, Wireless Networking, Sales, RF, TCP/IP, LTE, Account Management, Contract Negotiation, GSM, Optical Fiber, Cellular Communications, Network Design
Education
Miami Dade College 1980 — 1982
Mathematics
University of Miami 1972 — 1974
Music
American Messaging January 2006 - Present
Verizon Wireless 1999 - 2006
Skills
Vendor Management, Forecasting, Telecommunications, Customer Retention, Wireless, Customer Service, Project Management, Process Improvement, Call Centers, Outlook, Account Management, Customer Satisfaction, Salesforce.com, Team Leadership, Team Building
Education
University of North Texas 1988 — 1993
Bachelors, English, German, Education
Peiker Acustic June 2011 - Present
Peiker Acustic April 2008 - June 2011
American Messaging 2006 - 2008
American Messaging 2001 - 2006
Skills
Microsoft Office, Troubleshooting, Call Center, Customer Satisfaction, Outlook, Microsoft Excel, Process Improvement, Customer Support, Leadership, Customer Retention, PowerPoint, Microsoft Word, Customer Service, Call Centers, Manufacturing, Team Leadership, Management
Education
Texas Woman's University 2008 — 2012
Bachelor's, Health Studies, A - 3.78 GPA
Dallas County Community College 2002 — 2007
Associates, Science
EHR August 2012 - Present
American Messaging September 2009 - April 2011
SkyTel October 2000 - August 2009
Skills
Solution Selling, Account Management, Direct Sales, Wireless, Cold Calling, Sales Process, Sales Operations, Telecommunications, B2B, Customer Retention, Customer Satisfaction, Sales Management, New Business Development, Customer Service, Salesforce.com, Sales Presentations, Strategic Planning, Team Building, Microsoft Office, Time Management, Management, Microsoft Excel, Sales, Selling
Education
American University 1978 — 1985
Justice
American Messaging April 1997 - Present
PacTel/AirTouch Paging April 1993 - April 1997
Skills
Telecommunications, Account Management, Direct Sales, Wireless, Sales, Customer Satisfaction, Customer Retention, Cold Calling
Education
Truman State University 1988 — 1991
BA, Business Administration-Marketing
United Health Care February 2010 - Present
American Messaging March 2002 - January 2010
Sprint August 1994 - October 2002
The Room Store March 1993 - March 1994
Kai Ki Jitsu March 1991 - September 1993
US Navy March 1988 - March 1991
Skills
Vendor Management, Process Improvement, Call Centers, Telecommunications, Customer Satisfaction, Troubleshooting, Call Center, Cross-functional Team..., Customer Experience, Team Leadership, Project Management, Account Management, Customer Retention, Customer Service, Team Building, Wireless, Workforce Management, CRM, Leadership, Management, Networking, Operations Management, Quality Assurance, Technical Support, Training, Visio, VoIP, Conflict Resolution, HIPAA, Interviews, Microsoft Office, Office Management, Office Administration
Education
Central State University 1986 — 1988
Engineering, B
American Messaging November 2008 - Present
American Messaging 2009 - 2010
Verizon Wireless Paging March 2000 - June 2006
Skills
Wireless, Sales Process, Telecommunications, Solution Selling, Direct Sales, Account Management, B2B, Cold Calling, Customer Retention, Customer Satisfaction, Sales, Salesforce.com, VoIP
Education
Sinclair Community College
National Shrine of the Little Flower June 2013 - Present
St. James Parish January 2009 - August 2012
American Messaging January 2001 - March 2007
Skills
Office Management, Administrative Support, Data Entry, Administration, Customer Service, Microsoft Word, Administrative..., Office Administration, System Administration, PowerPoint, Microsoft Office, Team Leadership
Education
Kent State University 1975 — 1977
Bachelors of Science, Fashion Merchandising
Auburn University 1973 — 1975
AT&T/Clearchoice Mobility September 2012 - August 2013
American Messaging June 2005 - May 2011
Skills
Telecommunications, Wireless, Customer Service, Account Management, Call Centers, Microsoft Office, Customer Satisfaction, Customer Retention, Forecasting, Team Building
Education
North Central Texas College 2014 — 2014
Certified Nurse Assistant, Adult Health Nurse/Nursing
Angeles Systems Plus Computer College
Computer Programming
Holy Angel University
High School
Jose C. Feliciano College, Mabalacat, Pampanga
Associate’s Degree, Hotel, Motel, and Restaurant Management
City of Fort Worth April 2015 - Present
Animato June 2014 - April 2015
City of Fort Worth October 2010 - June 2014
City of Fort Worth March 2008 - October 2010
American Messaging 2007 - 2008
American Messaging 2007 - 2008
Verizon Wireless 2004 - 2006
Skills
Visio, Access, System Administration, Personnel Management, Applicant Tracking..., Leadership Development, Performance Management, Program Management, Integration, Customer Service, Microsoft Office, Oracle, Consulting, Databases, Call Centers, Payroll, Government
Education
Capella University 2009 — 2013
Counseling
University of North Texas 1994 — 2000
Bachelor of Science (BS), Sociology
American Messaging September 2006 - September 2010
Verizon Business March 2005 - March 2006
Metrocall June 1998 - October 2004
Mobilecomm May 1994 - June 1998
Skills
Cellular Communications, Call Centers, Account Management, RF, Solution Selling, Team Leadership, Telecommunications, Troubleshooting, Vendor Management, VoIP, Wireless, Wireless Networking
Education
Springfield Technical Community College 1997 — 1998
Applied science
Mobile Training institute 1988 — 1989
Two way Communications
Air force reserves 1975 — 1976
Air borne radar
T-Mobile December 2007 - Present
American Messaging January 2000 - December 2007
Skills
Great People Skills, Jive, Online Communications, Moderator, Tech support, customer care
Education
Stephen F. Austin State University 1998 — 1999
Stephen F. Austin State University