American Residential Services
Industry: Commercial company
DescriptionAmerican Residential Services is a United States network of plumbing, and home and commercial heating and air conditioning businesses, operating under the trade name ARS/Rescue Rooter. The trade name came from the acquisition and merging of ARS and Rescue Rooter by their then-parent company ServiceMaster. Headquarters: Memphis, TN Number of employees: 5,000 Founder: C. Clifford Wright Founded: 1975 Area served: Washington, D.C.
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American Residential Services Employees
First Horizon November 2013 - Present
First Horizon June 2013 - November 2013
H&R Block December 2012 - April 2013
Hope College May 2011 - July 2011
East Tennessee State University September 2010 - December 2010
Finishline April 2007 - July 2009
American Residential Services August 2008 - June 2009
Memphis Zoological society January 2008 - May 2008
Catholic Diocese of Memphis August 2007 - December 2007
Baptist Memorial Health Care August 2006 - May 2007
Skills
Time Management, Databases, Matlab, Human Resources, Program Management, Testing, Spreadsheets, Filing, Integration, Microsoft Excel, Microsoft Office, Research, Customer Service, Training, Access, Data Analysis, Leadership, Networking, Analysis, Vendor Management, Data Entry, Sales, Banking, Process Improvement, Team Building, PowerPoint, Finance, Microsoft Word, Nonprofits, Social Networking, Fundraising, Event Planning
Education
The University of Tennessee at Chattanooga 2014 — 2016
Master of Business Administration (M.B.A.), 4.0
East Tennessee State University 2009 — 2013
BS, Mathematics
East Tennessee State University 2009 — 2013
Minor, International/Global Studies
Memphis catholic high school 2005 — 2009
American Residential Services April 2015 - Present
Prodigy Placements August 2014 - November 2014
HISD January 2010 - July 2014
Volt Workforce Solutions June 2005 - March 2009
Mina's Fuel Oil Co July 2002 - April 2005
Institute for Responsible Father October 2000 - November 2002
ACORN Housing May 2001 - September 2001
Skills
Recruiting, Proficient in Microsoft..., Training, Human Resources, Interviews, Management, Payroll, CRM, Customer Service, Time Management, Data Entry, PowerPoint, Microsoft Excel, Temporary Placement, Process Scheduler, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Internet Recruiting, Staffing Services, Employee Relations, Leadership, Sourcing, College Recruiting, Microsoft Office, Team Building, Contract Recruitment, Onboarding, Talent Management, Cold Calling, Temporary Staffing, Screening Resumes, Screening, Executive Search
Education
LeTourneau University 2005 — 2012
Bachelor of Arts (BA), Secondary Education and Teaching
Ellucian August 2013 - Present
NCI September 2012 - July 2013
NCI Group March 2011 - September 2012
Sungard Higher Education Managed Services December 2009 - March 2011
Southeast Texas GigaPOP 2008 - 2011
Southeast Texas GigaPOP 2008 - 2011
SunGard Higher Education 2005 - 2009
SunGard Higher Education 2005 - 2009
SunGard Higher Education 2005 - 2009
American Residential Services 1998 - 2003
Education
Lamar University 1979 — 1985
B.S., Computer Science
Lamar University 1979 — 1985
B.S., Physics
Indiana University Health Homecare August 2011 - December 2014
Indiana University Health Homecare August 2011 - May 2012
Mister Quik Home Services May 2011 - August 2011
Lincare Holdings, Inc August 2010 - May 2011
American Residential Services July 2007 - February 2009
Broad Ripple Tavern December 2005 - July 2007
Red Eye Café June 2005 - December 2005
Skills
Healthcare, HIPAA, Medicaid, Training, Call Centers, Employee Benefits, Customer Service, Data Entry, Administrative..., Health Insurance, Medical Transcription, ICD-9, HCPCS, Insurance, Medicare, Patient Education, Invoicing, Time Management, Software Documentation, Microsoft Word, Team Building, PowerPoint, Outlook, Sales, Medical Billing, Medical Records, Home Care, 70 WPM, Allscripts, Cerner, Enteral Nutrition, Enteral Feeding
Education
Indiana University-Purdue University at Indianapolis 2013 — 2017
Bachelor of Science (BS), Health Services Administration
Ivy Tech Community College 2008 — 2011
prenursing and healthcare management
Bishop Chatard 1998 — 2002
High School Diploma
American Combustion Industries, Inc. June 2015 - Present
Crockett Facilities Services, Inc January 2012 - June 2015
American Residential Services June 2008 - January 2012
Roto-Rooter Plumbing & Drain Service June 1998 - June 2005
Skills
Facilities Management, HVAC, Team Building, Management, Leadership, Operations Management, Contract Negotiation, Servant Leadership, Plumbing, Budgets, Sales, Facilities Operations, Sales Management, Contract Management, HVAC Controls, Energy Management, Team Leadership, Training, Refrigeration, Heating, Process Scheduler, Preventive Maintenance, Renovation, Networking, Recruiting, Building Automation, P&L Management, Energy Audits, Service Management, Selling Skills, Construction, Air Conditioning, Energy Conservation, P&L, General Management, Estimating, Sales Skills Training, Bathroom Remodeling, Home Improvement, Home Remodeling, Investment Properties, Boating, Fishing, Chesapeake Bay, Planned Preventative..., Retro-Commissioning, MSCA, People-oriented
Education
Elon University 1992 — 1996
BS, Business Administration
Severna Park High School 1988 — 1992
Allscripts May 2015 - Present
UNC Charlotte August 2013 - Present
First Choice Computer Service July 2008 - Present
UNC Charlotte May 2014 - August 2014
ESP Associates April 2007 - July 2008
American Residential Services January 2004 - April 2007
Skills
C#, Java, Visual Studio, Agile Application..., 3D Modeling, Photoshop, Unity3D, C++, Video Games, Computer Science, Programming, Game Development, Game Design, Artificial Intelligence, Delphi, XML, HTML, SQL, Matlab, Microsoft Office
Education
University of North Carolina at Charlotte 2014 — 2016
Master of Science (M.S.), Computer Science
University of North Carolina at Charlotte 2012 — 2015
Bachelor of Science (B.S.), Computer Science, Summa Cum Laude
Central Piedmont Community College
Associate in Applied Science Simulation and Game Development, Game Development
American Residential Services October 2014 - Present
Boyd Construction October 2012 - February 2014
Carrington Property Services, LLC January 2011 - October 2012
Arrowwoods Works, Inc. September 2007 - December 2008
DR Horton May 2004 - August 2007
Image Tile & Marble January 1999 - May 2004
ABM Industries January 1996 - January 1999
Skills
Customer Service, Construction, Contract Negotiation, REO, Microsoft Excel, Microsoft Office, Budgets, Team Building, Negotiation, Strategic Planning, Real Estate, Project Management, Operations Management, Residential Homes, Management, Process Improvement, Property Management
Education
Riverside Community College 2007 — 2009
General Studies
JAC Training Center - IUOE Local 501 1996 — 1999
Building/Property Maintenance
Corona High School 1990 — 1994
Diploma, Mathematics
McCain Foods February 2012 - Present
Maryville Academy March 2011 - September 2012
Maryville Academy September 2010 - March 2011
Maryville Academy June 2010 - September 2010
American Residential Services March 2010 - April 2010
DeVry University April 2009 - November 2009
T.G.I. Friday's November 2004 - April 2009
DePaul University January 2007 - June 2007
DuPage County Coroner's Officce November 2003 - January 2004
Skills
Human Resources, Interviews, Recruiting, New Hire Orientations, Employee Relations, HRIS, Benefits Administration, Employee Benefits, Leave Administration, Compensation & Benefit, Microsoft Office, SAP, SAP Implementation, SumTotal, Compensation
Education
DePaul University 2006 — 2008
Industrial and Organizational Psychology
DePaul University 2005 — 2008
Bachelors, Industrial/Organizational Psychology
Johnson Controls, Inc December 2014 - Present
Caliber Controls, Inc January 2014 - November 2014
American Residential Services August 2013 - January 2014
Aquarium Supply International, LLC January 2013 - January 2014
Black Pearl Aquatics, LLC November 2012 - January 2014
Sunlight Supply April 2012 - March 2013
Go Wireless Inc. October 2008 - March 2012
Skills
Sales, Trend Forecasting, Inventory Management, Store Management, Visual Merchandising, Merchandising, New Business Development, Project Planning, Retail, Grocery
Education
Linn-Benton Community College 2004 — 2005
Rogue Community College 2002 — 2004
Hilton McLean Tysons Corner June 2014 - Present
EMCOR Group, Inc. May 2013 - August 2013
American residential services May 2011 - August 2012
DynaCom Management, Inc. March 2009 - 2011
Skills
HVAC, Engineering, AutoCAD, Air Conditioning, Mechanical Engineering, Project Engineering, Ventilation, CAD, MEP, Commissioning, Refrigeration, HVAC Controls, Piping, Heating, Solidworks, Cooling Water, Pro Engineer, Pumps, Energy Efficiency, Building Services, Construction Management, Facilities Management, Energy, Energy Conservation, Construction, Project Management, Heat Pumps, Preventive Maintenance, Energy Management
Education
Ferris State University 2012 — 2014
Bachelor's degree, HVAC Engineering technology
College of DuPage 2008 — 2011
Associate of Arts and Sciences (AAS), HVAC
Burke Consortium, Inc. December 2012 - Present
Online Resources December 2009 - December 2012
United States Marine Corps June 2004 - June 2010
Apptis December 2008 - July 2009
American Residential Services October 2005 - October 2008
Skills
Training, Networking, Troubleshooting, Security Clearance, Software Documentation, Customer Service, Leadership, Technical Support, Team Leadership, SharePoint, Account Management, Software Installation, Integration, Security, Analysis, Dreamweaver, Webmaster Services, Web Development
Education
Northern Virginia Community College 2014 — 2015
Associate's Degree, Information Technology
Paul VI Catholic High School 2000 — 2004
H.S.
FlashBanc, LLC April 2015 - August 2015
Merchant Funding March 2015 - June 2015
American Residential Services April 2014 - March 2015
Exterior Solutions June 2013 - September 2013
Isaiah Productions September 1996 - July 2006
Inventory Capital Group April 2004 - February 2006
Boys and Girls Clubs of America July 2002 - May 2003
Skills
Customer Service, Business Development, Community Outreach, Marketing Communications, Public Speaking, Entertainment, Acting, Cold Calling, Organization, Sales, Sales Management, Direct Sales, Housing Management, Radio Host, Investment Banking, Property Management, Promotions, Telemarketing, Television Studio..., Television Directing, Marketing, Advertising Sales, Theatre, Teaching, Interviews, Social Networking, Video Production, Television, Nonprofits, Networking, Social Media, Management, Strategic Planning
Education
North Torrance High 1984 — 1987
El Camino College
True Air Heating and Cooling May 2010 - Present
Dial One Hour February 2001 - May 2010
Keystone Automotive Industries, Inc. June 2000 - February 2001
Quail Run Apartments November 1999 - June 2000
Dial one June 1998 - November 1999
Earl Gray and Sons plumbing and heating January 1998 - June 1998
American Residential Services March 1997 - January 1998
Skills
Troubleshooting, Sales, P, Operations Management, Call Centers, Cooling Water, Customer Satisfaction, Customer Service, HVAC, Heating, Maintenance, Residential Homes, Strategic Planning, Team Building, Contract Negotiation, Process Scheduler, Negotiation, Sales Management, Management
Education
Ivy Tech Community College 1996 — 1998
tech cert., Heating, Air Conditioning, Ventilation and Refrigeration
Not working now May 2006 - Present
Scentsy Fragrance 2011 - 2013
SOS Rooter March 2001 - April 2006
San Diego County IHSS February 2001 - April 2006
KMP Plumbing January 1999 - May 2001
American Residential Services January 1997 - March 1999
Torrey Pines Pluming November 1988 - January 1997
Skills
Teachable, Computer Proficiency, Customer Service, Uniform Plumbing Code, Backflow Prevention, Permit Compliance, Cashiering, Retail Sales, Universal Mechanical..., Telephone Skills, Customer Retention, Management, Inventory Control, Leadership, Data Entry, HVAC, Employee Training, Inventory Management, Office Administration, Maintenance & Repair, Plumbing, Teamwork, Customer Satisfaction, Phone Etiquette, Microsoft Word, Office Management, Invoicing, 10 Key, Accounts Receivable, Piping, Time Management, Sales, Construction, Accounts Payable, Payroll, Administrative..., QuickBooks, Customer Experience
Education
San Diego Unified School District Adult Vocational Studies 1994 — 1995
Certified in Basic and Advanced Plumbing, Basic HVAC, Basic and Advanced Plumbing, Basic HVAC, Uniform Plumbing and Mechain Code, A
San Diego Mesa College 1983 — 1985
No Degree, Accounting
American Residential Services
Skills
HVAC, HVAC Controls, Boilers, Steam Boilers, Air Conditioning, Operations Management
Education
Ivy Tech Community College
Hewlett-Packard March 2015 - August 2015
Neovia Logistics October 2014 - December 2014
ATC Tech Solutions, LLC April 2014 - October 2014
Hewlett-Packard May 2011 - March 2014
Contract Telecommunications Specialist August 2009 - May 2011
MISource / Verizon Business / Capital One July 2008 - July 2009
Science Applications International Corporation / Entergy December 2006 - June 2008
Pyramid Communications August 2005 - December 2006
American Residential Services October 2002 - August 2005
WorldCom October 2000 - February 2002
Skills
VoIP, SIP, IP, Avaya, Avaya Aura, Avaya Technologies, Avaya Communication..., CS1000, Nortel Meridian, Cisco Technologies, CMS, ACD, Telecommunications, IVR, Voice Mail, Call Centers, CCNA, Switches, Routers, Troubleshooting, Disaster Recovery, Video Conferencing, Technical Support, Security, Servers, Telephony, Managed Services, Networking, Wireless, Firewalls, QoS, Network Security, Cabling, Wireless Networking, IP PBX, G.711
Education
Cisco Acadamy 2009 — 2010
N/A, CCNA
Oklahoma State University 1979 — 1983
Associate's Degree, Technical Drafting and Design
American Real Estate August 2011 - Present
Occupational Medical Care August 2008 - June 2010
American Residential Services January 2001 - May 2002
Skills
Residential Homes, New Home Construction, First Time Home Buyers, Real Estate, Council of Residential..., Sellers, ABR, Buyers, Listings, Referrals, Relocation
Education
Lamar Institute of Technology 2004 — 2007
Associate of Arts and Sciences (AAS), Radiologic Technology/Science - Radiographer
Local Visibility January 2013 - Present
America II Electronics, Inc October 2003 - June 2008
Baxter Healthcare January 2002 - January 2003
American Residential Services January 2000 - January 2002
Publix Supermarkets September 1995 - January 2000
Skills
Graphic Arts, Graphic Design - Print..., Advertising Design, HTML, HTML5, CSS3, Adobe Dreamweaver, Adobe Acrobat, Adobe Flash, Adobe Fireworks, Adobe After Effects, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, HTML 5, Illustrator, Photoshop, Dreamweaver, Flash, CSS, Web Design
Education
Pinellas Technical Education Center-Clearwater 2010 — 2012
Vocational, Web Design & Commercial Art
Dixie Hollins High School 1993 — 1997
Diploma
Dodson Global, Inc. February 2006 - Present
Dodson Global, Inc. February 2006 - Present
crabb mechanical April 2000 - January 2006
american residential services January 1994 - December 2000
Skills
Warehousing, Customer Service, Warehouse Management, Distribution Center..., Management, Contract Negotiation, Inventory Control, Strategic Planning, Cycle Counting, Forklift Operator, Troubleshooting, Vendor Management, Inventory Management, Inventory Accuracy, Physical Inventory, Order Picking, Process Scheduler, Purchasing, Procurement, Recieving, Sales, Pallet Jack, Logistics, Warehouse Control, Negotiation, Operations Management
Education
Northeastern Junior College
Sierra Air Conditioning, Inc. October 2011 - Present
American Residential Services June 1999 - October 2011
Skills
Account Reconciliation, Accounting, Accounts Payable, Accounts Receivable, Budgets, Cost Accounting, General Ledger, Payroll, Invoicing
Education
College of Southern Nevada
Illusions, Inc. 2012 - Present
American Residential Services February 2010 - September 2012
Seriesse International June 2009 - 2012
Yia Yia's Sisterhood Boutique June 2008 - February 2010
Smart Interiors 2002 - 2004
Todays Office Staffing 2000 - 2002
Inacom Information Systems, Vanstar 1998 - 2000
Skills
Sales, Human Resources, Management, Strategic Planning, Marketing Strategy, Coaching, Customer Service, Sales Management, New Business Development, Marketing, Recruiting, Account Management, Retail, Advertising, Leadership, Team Building, Customer Satisfaction, Training, Sourcing, Business Development, Business Planning, Social Networking, Business Strategy, Public Speaking, Hiring, Purchasing, Employee Relations, Microsoft Office, Microsoft Excel, Microsoft Word, Payroll, Public Relations, PowerPoint, Trade Shows, Sales Presentations, Merchandising, Teamwork, Employee Training, Customer Retention, Strategy, Sales Process, Social Media, Event Planning, Small Business, Interviews, CRM, Budgets
Education
Keiser University-Ft Lauderdale 2010 — 2015
Registered Nursing/Registered Nurse
. 1992 — 1996
Business
Brandt Information Services June 2014 - Present
American Residential Services May 2011 - August 2013
Bracewell & Giuliani LLP May 2008 - August 2008
Skills
Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Public Speaking, Microsoft Excel, Teamwork, Social Media Marketing, SQL, Event Planning, Time Management, Data Entry, Teaching, Sales, Matlab, Inventory Management, Java, Troubleshooting, Critical Thinking, Social Networking, Social Media, Leadership
Education
Florida Agricultural and Mechanical University 2010 — 2015
Bachelor of Science (B.S.), Mathematics
booker T. Washington 2006 — 2010
Terminix May 2013 - Present
ServiceMaster January 2011 - May 2013
ServiceMaster March 2004 - January 2011
American Residential Services March 2002 - March 2004
Hunter Fan Company 1997 - 2001
American Express 1996 - 1997
Skills
Purchasing, Operations Management, Import Logistics, Continuous Improvement, Business Process..., Six Sigma, Problem Solving, Cost Reduction Planning, Supply Chain Management, Program Management, Vendor Management, Leadership, Strategy, Management, Procurement, New Business Development, Business Strategy, Automotive, Supply Chain, Customer Satisfaction, Cross-functional Team..., Business Development, Inventory Management, Project Planning, Strategic Planning, Contract Management, Business Planning, Process Improvement, Negotiation, Project Management, Contract Negotiation
Education
University of Southern Mississippi 1990 — 1992
Bachelor of Arts
Copiah-Lincoln Community College
Franklin High School
Franklin High School
American Residential Services July 2015 - Present
Franchise Field October 2013 - Present
The Dwyer Group April 2010 - October 2013
The Dwyer Group June 2008 - April 2010
The Dwyer Group April 2007 - June 2008
The Dwyer Group April 2006 - April 2007
The Dwyer Group June 2001 - April 2006
CCI Publishing February 2000 - June 2001
BOA, Inc. August 1995 - February 2000
Skills
Strategic Leadership, Online Marketing, Executive Management, Digital Marketing, Direct Marketing, Team Leadership, Department Management, Department Budgeting, Lead Conversion, Database Marketing, Relational Database..., Franchise Marketing, Ad Council Management, Ad Fund Administration, Marketing, Advertising, Online Advertising, SEO, PPC, Mobile Marketing, Email Marketing, Consumer Marketing, B2B Marketing, Franchise Relations, Project Management, Interactive Marketing, Marketing Intelligence, Advertising Campaign..., Franchising, Management, Sales Leads, Copywriting, Lead Generation, Strategic Planning, Marketing Strategy, Brand Development, Marketing Management, Marketing Communications, Direct Mail, Social Media Marketing, Leadership, Strategic Partnerships, Sales, Strategy, Start-ups, CRM, Market Research, B2B, Public Relations, Creative Direction
Education
Baylor University - Hankamer School of Business 1991 — 1995
BBA, Marketing
Marx Distribution July 2015 - Present
American Residential Services March 2015 - Present
Self - employed September 2007 - Present
'Self-Employed' July 2006 - Present
Apex Software solutions October 2014 - January 2015
Eyelevel Educational Centers February 2014 - April 2014
Vonage September 2013 - October 2013
Skills
Microsoft Office, Notepad++, Silhouette, Advertising, Marketing, Marketing Strategy, Teaching, Management, Market Research, Marketing Communications, Facebook, Social Media, Propaganda, Strategic Communications, Applied Mathematics
Education
Edinboro University of Pennsylvania 2011 — 2013
Bachelor's degree, Communication and Media Studies
American Residential Services October 2014 - Present
ARS / Rescue Rooter January 2011 - October 2014
ARS / Rescue Rooter February 2008 - January 2011
ARS / Rescue Rooter April 2006 - February 2008
ARS / Rescue Rooter May 2005 - April 2006
ARS / Rescue Rooter May 2003 - May 2005
Skills
HVAC, Sales Management, Heating, Air Conditioning, Sales, Operations Management, Business Planning, Management, Leadership, Budgets, Training, Team Building, Coaching
Education
Judson University 2002 — 2005
Bachelor of Science, Business Management
Equity Residential May 2014 - Present
American Residential Services August 2013 - May 2014
Universal Windows Direct June 2010 - September 2012
Vector Marketing June 2009 - September 2009
Skills
Microsoft Excel, Accounting, Accounts Payable, Microsoft Office, Financial Reporting, PowerPoint, Microsoft Word, Customer Service, Photoshop, Social Media, QuickBooks, Teamwork, HTML, Windows, Time Management, Invoicing
Education
DePaul University 2009 — 2013
BSC-Accountancy, Accounting
Honeywell March 2014 - Present
Energy Automation Systems Inc (EASI) March 2011 - March 2014
Interstate AC Service LLC May 2008 - February 2011
American Residential Services October 2005 - April 2008
Lennox International February 2004 - October 2005
Trane April 1993 - January 2004
Skills
Energy Management, Mechanical Engineering, HVAC, Project Management, Technical Sales..., Facilities Management, Contract Management, Negotiation, Management, Sales, Construction Management, Energy Efficiency, Energy Audits, Sales Management, Electricians, Sales Operations, Selling, Project Planning, Refrigeration, HVAC Controls, Building Automation, Sustainability, Budgets, Project Estimation, Cooling Water, Construction, Contract Negotiation, Plumbing, Power Distribution, MS Project, Energy Conservation, Procurement, Account Management, Team Building, Sustainable Energy, Energy, Microsoft Project
Education
Austin Peay State University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Marketing and Management
Insight Global June 2015 - Present
Insight Global August 2014 - Present
American Residential Services January 2014 - May 2014
Skills
Desire to Succeed, Teamwork, Reliability, Multitasking Skills, Phone Etiquette, Learning Quickly, Open Minded, Adaptability, Communication, Creativity, Microsoft Technologies, Leadership, Problem Solving, Typing, Email Clients, Harmony, Lead Generation, Microsoft Office, Customer Service, PowerPoint, Time Management, Social Media, Training, Microsoft Excel, Microsoft Word, Marketing, Public Speaking, Event Planning, Sales, Recruiting, Social Networking, Temporary Placement, Contract Recruitment, Screening Resumes, Key Account...
Education
The University of Texas at Austin
Bachelor’s Degree, Kinesiology and Exercise Science
Richland Community College
Associate of Science (A.S.)
M33 Integrated Solutions June 2014 - Present
Source One May 2010 - March 2014
American Expediting Company October 2006 - May 2010
American Residential Services February 2004 - October 2006
Skills
Logistics, Logistics Management, International Logistics, IATA, Customs Regulations, DOT regulations, Transportation..., Dispatching, Microsoft Office, Transportation, Freight, International Shipping, AS400 system, Shipping, Warehousing, Accounting, Supply Chain, Supply Chain Management, Freight Transportation, Data Analysis, P&L Analysis, Customer Retention, Customs Valuation, Brokerage, Freight Brokerage, Freight Forwarding, Warehouse Management, Hazardous Materials
Education
Wake Technical Community College 2010 — 2012
Associate's degree, Business Administration and Management, General
North Carolina Central University 2004 — 2006
Bachelor of Science (BS), Registered Nursing/Registered Nurse
The Peninsula Hotels October 2012 - Present
J.Wok June 2009 - August 2012
Credible Thread December 2011 - July 2012
American Residential Services April 2009 - July 2009
Bobrick Washroom Equipment June 2007 - December 2008
Education
San Diego State University-California State University 2006 — 2010
Bachelor of Science (BS), Marketing
Ameriwood Industries September 2012 - Present
CEF Press June 2008 - September 2012
American Residential Services January 2008 - May 2008
Environmental management Corporation March 2002 - July 2007
Skills
Microsoft Excel, Access, General Ledger, Payroll, Accounts Payable, Accounts Receivable, Invoicing, Banking, Microsoft Word, PowerPoint, Microsoft Publisher, Journal Entries, Asset Managment, Bookkeeping, Employee Benefits, Non-profits, Problem Solving, Account Reconciliation
Education
Capella University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Lewis and Clark Community College 1991 — 1998
Associate of Science (A.S.), Accounting
Ke Fusion Enterprises Inc November 2007 - Present
TRISTAR Risk Management March 2012 - May 2013
American Residential Services December 2007 - November 2011
SBI Cal State Fullerton August 2006 - May 2007
Skills
Business Development, Customer Service, Customer Satisfaction, Operating Budgets, Website Development, Social Media Marketing, Litigation Support, Call Center, Supervising, Quotas, Employee Wellness, Legal Documents, Event Planning, Live Events, Live Recording, Acting, Singer-songwriter, Coordinating Events, Poet, Motivational Speaking, Microsoft Office, Training, Learning Quickly, Quick Thinker, Time Management, Location Scouting, Effectiveness, Efficiency, Problem Solving, Promotions, Master Scheduling, Social Networking, Public Speaking, Leadership, Microsoft Word, Social Media, Management, Team Building, Marketing, Microsoft Excel, Strategy
Education
Cal State Fullerton 2001 — 2007
Bachelor of Arts (B.A.), Entrepreneurship/Entrepreneurial Studies
Euroline Steel Windows & Doors 2013 - Present
American Residential Services 2009 - 2013
Martin Direct 1999 - 2009
Martin Direct 1992 - 1999
Skills
Sales Management, Sales Operations, Sales, New Business Development, Forecasting, Team Building, Retail, Negotiation, Business Development, Marketing Strategy, Key Account Management, Competitive Analysis, Inventory Management, Operations Management, Strategic Planning, Contract Negotiation, Direct Marketing, Business Planning, Finance, Management, Customer Service, Account Management, Marketing, Business Strategy, Budgets, Leadership, Cross-functional Team..., Sales Process, Customer Satisfaction, P&L Management, Customer Retention, Income Statement, Training, Pricing, Selling, Direct Sales, Cold Calling, B2B
Education
California State University-Long Beach
Bachelor of Science, Economics
DTZ January 2013 - Present
IAP Worldwide Services February 2007 - May 2013
Emcor Government Services July 2011 - January 2013
Falcon Heating and Air Conditioning October 2005 - September 2006
American Residential Services July 1992 - October 2005
Skills
Plumbing, HVAC, Refrigeration, Air Conditioning, Boilers, Ventilation, Electricians, Maintenance & Repair, Water, HVAC Controls, Preventive Maintenance, Facilities Management, Heating, Electrical..., Value Engineering, Troubleshooting, Inspection, Electrical Controls, Maintenance Management, Process Scheduler, Contract Management, Energy Conservation, Construction Management, Pre-construction, Building Services, Facilities Operations, Energy Management, Renovation, Change Orders, Contractors, Energy Efficiency, Cooling Water
Education
International Union (local 99) 2009 — 2010
Class 3 – Steam and Hot Water Heating Boiler Engineer
Lord Fairfax Community College 2006 — 2008
Drafting Certificate, drafting/ autocad, 3.8
Bethlehem Center High School 1976 — 1980
Clockwork Home Services June 2014 - Present
American Residential Services January 2011 - December 2014
Nu Flow Technologies Inc. March 2010 - November 2010
American Residetial Services (ARS) August 2002 - March 2010
Skills
Operations Management, Area Management, SQL, English, Negotiation, HTML, Accounting, Public Speaking, Java, Software Documentation
Education
Chabot College
American Residential Services January 2008 - Present
Nielson's Equipment & Design April 1994 - August 1998
Skills
Residential, Construction, Siding, Roofing, Gutters, Drafting, Soffit, Fascia
Education
Minneapolis Drafting School
North Hennepin Community College
Data Communications, 4.0
American Residential Services June 2014 - Present
Service Experts February 2014 - April 2014
Genesis Global Marketing, Inc. January 2013 - July 2013
Museum of the Shenandoah Valley November 2012 - January 2013
Bath & Body Works October 2009 - January 2013
VERITAS May 2011 - May 2012
Bridgewater College September 2011 - December 2011
Shenandoah University May 2009 - August 2011
Bridgewater College September 2010 - December 2010
Belle Grove, Inc. May 2005 - August 2008
Skills
News Release Writing, Public Relations, Marketing Communications, News Writing, Journalism, Public Speaking, Editing, Customer Relations, Media Relations, Languages, Web Design, Team Leadership, Teamwork, Event Planning, Marketing Strategy, Social Media Marketing, Research, Organizing, Blogging, Able To Work Under..., Planning, Newspaper, Social Media, Writing, PowerPoint, Word, Microsoft Office, Customer Service, Press Releases, Facebook, Excel, Fundraising, Social Networking, Event Management, Photography, InDesign, Problem Solving, Interviewing, English, Internal Communications, Copywriting, Newsletters, Publicity, Retail, Promotions, Microsoft Word, Interviews, Photoshop, Creative Writing, Nonprofits
Education
Bridgewater College 2008 — 2012
Bachelor of Arts, Communication Studies (Public Relations & Journalism)
Lord Fairfax Community College 2006 — 2008
Dual-Enrolled Student, AP Studies
James Wood High School 2004 — 2008
Advanced Studies Diploma, Advanced Studies
CARBO Ceramics Inc. April 2014 - Present
GDF SUEZ Energy Resources NA October 2013 - April 2014
BP July 2012 - September 2013
Chevron Pipeline November 2009 - July 2012
ITT Technical Institute August 2009 - December 2010
Chevron April 2008 - November 2009
Chevron January 2007 - April 2008
Skyball Networks February 2002 - January 2007
Strategic Network Consulting October 2000 - February 2002
American Residential Services July 1998 - October 2000
Skills
Network Security, Network Design, Network Engineering, Process Control, Information Security..., Information Assurance, Risk Management, Information Security, Vulnerability Assessment, Risk Assessment, PCI DSS, CISSP, ITIL, Security Audits, Project Management, Security, Training, Change Management, Servers, Computer Security, Disaster Recovery, Business Continuity, Penetration Testing, Networking, Active Directory, ISO 27001, CISM, Identity Management, CISA, IT Audit, Firewalls, Management, Information Technology, IT Management, IT Strategy, Consulting
Education
Norwich University 2007 — 2009
MSIA, Information Assurance
Our Lady of the Lake University 1991 — 1993
BA, Management
Texas A&M University 1983 — 1988
Business Administration and Management, General
American Residential Services October 2013 - Present
Vector Marketing June 2009 - June 2009
Coldstone Creamery May 2009 - June 2009
Skills
Communication, Organization, Problem Solving, Writing, English, Research, Data Entry
Education
University of Illinois at Chicago 2011 — 2013
Bachelor of Arts (B.A.), Communication, General
Joliet Junior College 2009 — 2011
American Residential Services September 2012 - Present
American Residential Services July 2010 - August 2012
Bonitz Flooring Group July 2010 - December 2011
Motley Rice August 1997 - May 2010
Skills
Management, Interviews, Claim, Sales, Legal Documents, Litigation Support, Legal Research, Filing, Workers Compensation, Customer Service, Team Building, Training, Microsoft Excel, Leadership, Research, New Business Development, Account Management
Education
Midlands Technical College 2011 — 2012
Medical Coding and Billing, Medical Terminology and Anatomy
Trident Technical College 1992 — 1995
Human Services, Human Services, General
American Residential Services April 2015 - Present
American Residential Services January 2014 - April 2015
Emory University August 2013 - December 2013
Samford University January 2012 - May 2013
Hunter Fan Company May 2012 - August 2012
Samford University August 2009 - May 2011
Hope Church May 2010 - August 2010
Skills
Microsoft CRM, Computer Science, Programming, Databases, Java, Data Structures, Microsoft Office, Technical Support, JavaScript, Statistics, Calculus, Multivariable Calculus, Linear Algebra, Differential Equations, Youth Ministry, Assistant Teaching, Educational Fundraising, Mathematics, Ethics, Tutoring
Education
Samford University 2009 — 2013
Bachelor of Science (BS), Mathematics
Emory University 2013 — 2013
Diana S. Duff, M.D. July 2013 - Present
Church Services January 2013 - July 2013
American Residential Services June 2011 - January 2013
John Moore Services March 2007 - October 2010
Conficasa Mortgage International November 2004 - October 2007
Skills
Vital Signs, EKG, Patient Education, Medical Records, Wound Care, Medical Coding, CPT, Direct Patient Care, EMR, Healthcare, Medical Terminology, Nursing, Hospitals, Patient Safety, Clinical Research, Phlebotomy, Medicine, HIPAA, Inpatient, Examination Preparation, First Aid, Urinalysis, Bandaging, Venipuncture, Gynecology Exam Set-Up, Autoclave, Injections, Hematology, Pharmacology, Eye and Ear Irrigation..., Physical Examinations, Sterilization Techniques, Massage Techniques
Education
The Academy of Health Care Professions-Northwest 2004 — 2004
Medical/Clinical Assistant
Thompson High School 2002 — 2002
High School Diploma
Safelite AutoGlass April 2012 - January 2013
ARS Rescue Rooter October 1980 - July 2012
American Residential Services September 2005 - April 2012
ARS 2005 - March 2012
ServiceMaster May 2002 - September 2005
ServiceMaster May 2001 - May 2002
Terminix October 1980 - May 2001
Orkin Pest Control April 1974 - October 1980
Skills
Team Building, Supply Chain Management, Operations Management, Sales Management, Contract Negotiation, Income Statement, Strategic Planning, Customer Service, Purchasing, Process Improvement, Negotiation, New Business Development, Inventory Management, Budgets, Customer Satisfaction, Account Management, Transportation, Leadership, Coaching, Change Management, Automotive, Management, Project Planning, Contract Management, Process Scheduler, Team Leadership, Logistics, Program Management, Procurement, Project Management, Training, Fleet Management, Six Sigma, Pricing, Product Development, Strategy, Forecasting, Sales, Cross-functional Team..., P&L Management, Continuous Improvement, Sales Operations, Profit, Customer Retention, Quality Assurance, Supply Chain, B2B, Inventory Control, Sales Process, Business Planning
Education
Iowa Central College 1969 — 1971
BA, Business
Sundial Plumbing Services August 1999 - Present
American Residential Services January 1997 - January 1999
Sundance Plumbing October 1990 - May 1997
I.B.M January 1984 - April 1986
Resort Designs, Inc January 1983 - January 1984
Skills
Plumbing, Contractors, Gas, Business Services, Construction, Renovation, Water, Commercial Real Estate, Sewer, Budgets, Residential Homes, Green Building, Environmental Awareness, Negotiation, Small Business, Management, Construction Management, Marketing, Customer Service, PowerPoint, Contract Negotiation, Contract Management, Restoration, Sales Management, Strategic Planning, Leadership, New Business Development, Business Development, Microsoft Office, Public Speaking, Training, Microsoft Excel, Zoning, Team Building, Marketing Strategy, Water Damage, Process Scheduler, Mold Remediation, Project Planning, Real Estate, Builders, Indoor Air Quality, Land Development, Value Engineering, LEED, Flooring, Home Inspections, Purchasing, Bathrooms, Mold
Education
Kennesaw State University 1990 — 1991
Coursework towards Master Degree, Middle Childhood Education
Georgia Southern University
Bachelor, Business Administration
Cobb County Department of Community AffairsTrenching & Excavation CertificationState of GA
American Residential Services June 2014 - Present
Nordstrom June 2013 - January 2014
Carlstedt's August 2011 - June 2012
Flower Central April 2005 - June 2009
Splendid flowers June 2002 - May 2005
Skills
Sales Management, Customer Service, Selling, New Business Development, Business Development, Sales, Retail, Key Account Management, Marketing, CRM, Cross-functional Team..., Solution Selling, Product Development, Contract Negotiation, Pricing, Account Management, Training, Merchandising, Direct Sales, Inventory Management, Forecasting, Public Relations, Customer Satisfaction, Team Building, Strategic Planning, Management, Leadership, Strategy
Education
Queensborough Community College 1982 — 1984
Associate's degree, Business Administration and Management, General
Queensborough Community College
Associates Degree, Business Management
Charley's Grilled Subs June 2014 - Present
Perkins Management Services Company, Inc. January 2014 - May 2014
Delaware North Companies June 2013 - January 2014
Carowinds/ Cedar Fair Amusements February 2012 - May 2013
AMF Bowling June 2010 - May 2012
International School of Culinary At The Art Institute of Charlotte August 2009 - December 2011
American Residential Services August 2009 - September 2010
Chiropractic Works August 2008 - January 2009
McKeithan Properties and Consulting, LLC 2007 - 2008
Realty Management Services, Inc. July 2000 - March 2007
Skills
Culinary Skills, Budgets, Food & Beverage, Income Statement, Menu Development, Food Safety, Inventory Management, Social Media Marketing, Profit, Customer Satisfaction, Purchasing, Food, Recipes, Event Management, Marketing, Leadership, Management, Public Relations
Education
The Art Institute of Charlotte 2009 — 2011
Associates of Applied Arts, Culinary Arts
Rutgers University-New Brunswick 1982 — 1984
American Residential Services September 2012 - Present
TruGreen August 2011 - September 2012
TruGreen January 2004 - July 2011
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Microsoft Office
Education
Nolan High School
Saint Mary's University of Minnesota
Marketing / Advertising
American Residential Services January 2015 - June 2015
American Residential Services March 2013 - January 2015
Alliance, Inc. March 2006 - September 2012
Skills
Social Media Marketing, Marketing Strategy, Social Media, Marketing, Marketing Management, Direct Marketing, Online Advertising, Advertising, New Business Development, Marketing Communications, Entrepreneurship, Email Marketing, Customer Service, B2B, Sales, Management, Lead Generation, Online Marketing
Education
Elmhurst College 2001 — 2005
BS, Marketing
HighTower March 2013 - August 2015
Calamos Investments February 2011 - March 2013
American Residential Services June 2004 - January 2011
OAG May 2000 - June 2004
Panasonic May 1999 - May 2000
Intellution January 1997 - April 1999
Skills
IIS, .NET, Microsoft SQL Server, SQL, WCF, ASP.NET, VB.NET, C#, SDLC, Sitecore, SharePoint, jQuery, JavaScript, LINQ, SSRS, T-SQL, XML, Visual Studio, Agile Methodologies, Software Development, Integration, MCSD, Web Services, Enterprise Architecture, ASP.NET MVC, Windows, NHibernate, Relational Databases, Windows 7, Microsoft Certified..., Salesforce.com..., AngularJS, Design Patterns, Test Driven Development, Project Management, Web Analytics
Education
Kaplan University
Bachelor of Science
Stay at home mom March 2013 - Present
Dr. Gordon Elder, D.C. May 2008 - Present
A.V.U.H.S.D. October 2009 - March 2012
American Residential Services June 2010 - March 2011
Education
DeVry University-California 2011 — 2014
INHP Indianapolis Neighborhood Housing Partnership April 2013 - Present
Complete Restoration Services, Inc. April 2010 - March 2013
Service Master Clean April 2003 - June 2009
AMERICAN RESIDENTIAL SERVICES January 2002 - April 2003
RALPH MALLET CARPENTRY January 1998 - January 2002
GREAT DANE TRAILERS INC January 1997 - January 1999
Skills
Lean Construction, Renovation, Water Damage, Inspection, Construction, Project Planning, Contract Management, Restoration, Value Engineering, Change Orders, Pre-construction, Design-Build, Project Estimation, CPM Scheduling, Carpentry, Blueprint Reading, Constructability, Subcontracting, Residential Homes, LEED, Process Scheduler, Facilities Management, Construction Management, Contractors, Electricians
Education
ITT Technical Institute-Indianapolis 2012 — 2014
Pursuing 2nd Bachelors, Project Management and Administration
ITT Technical Institute 2010 — 2012
Bachelors of Applied Science degree, Construction Management, 3.53
Vincennes University 1991 — 1993
Associate of Applied Science degree, Building Materials Technology, 3.28
Gwyn Electrical, Plumbing, Heating & Cooling August 2001 - Present
American Residential Services April 1999 - July 2001
Bingham Heating and Air Conditioning April 1989 - April 1999
RJ Reynolds June 1977 - January 1989
Skills
Plumbing, Heating, Residential Homes, Cooling Water, Engineering, HVAC, Team Building, Sales, Green Building, Contract Management, Contract Negotiation, Leadership, Contractors, HVAC Controls, Value Engineering, Negotiation, Supervisory Skills, Indoor Air Quality, Construction Management, Project Estimation, Process Scheduler, Budgets, Small Business, Facilities Management, Construction, Air Conditioning, Energy Efficiency, Marketing, LEED, Sales Management, Renovation, Project Planning, Subcontracting, Restoration, Pre-construction, Purchasing
Education
North Carolina State University 1974 — 1977
BSME, Mechanical Engineering
Precision Repair Network July 2014 - Present
Career Adventures, Inc. November 2013 - July 2014
TLC Services, LLC November 2011 - August 2013
Contemporary Nursing May 2011 - October 2011
Micheal and Son Services March 2010 - August 2010
PINKERTON Corporate Risk Management Services June 2009 - March 2010
Crothall Healthcare August 2007 - March 2009
American Residential Services October 2002 - August 2007
Skills
Customer Service, Dispatching, Alarm Management, Healthcare, Typing, Temporary Staffing, Staffing Services, Healthcare Staffing, Office Administration, Database Administration, Filing, HVAC, Human Resources, Heavy Phones, Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Appointment Scheduling, Setting Appointments, Accounts Payable, Accounts Receivable, Project Coordination, Events Coordination, Conference Coordination, Audio Conferencing, 10 Key, HIPAA, Deadline Oriented, Making Deadlines, Decision Making, Decision Support, Management, Project Management, Training, Employee Training, Training & Development, Office Equipment, Open Office, Linux, Customer Relations, Customer Support, Team Management, Team Building, Workplace Safety, Internet Explorer, Interviews, Recruiting, Self Learning, Learn New Software...
Education
Fort Hays State University 2011 — 2016
Bachelor's degree, Sociology, 2.77
Manassas Park High School 1998 — 2002
Diploma, General Studies
CBS Corporation July 2011 - Present
Mindframe Media January 1999 - August 2011
American Residential Services January 2010 - June 2011
Home Depot January 2008 - 2011
American Home LLC December 2006 - December 2007
Coca Cola March 2005 - November 2006
Bodyblocks Inc. January 2004 - March 2005
Red Bull March 2003 - January 2004
UnitedHealthcare January 1999 - May 2001
WVGS Georgia Southern Radio Station June 1998 - June 2000
Skills
Marketing, Sales, Networking, Data Management, Programming, Social Media Marketing, Marketing Strategy, Advertising, Social Media, Event Planning, Online Advertising, Digital Marketing, Account Management, Public Relations, Social Networking, Sales Management, Event Management, New Business Development, Market Research, Digital Media, Integrated Marketing, SEO, Sponsorship, Business Development, Management, Radio
Education
Georgia State University 2000 — 2004
Bachelor of Science, Marketing
Georgia Southern University 1998 — 2002
Bachelor of Science, Marketing
Goodwill Industries of Central Indiana June 2015 - Present
American Residential Services January 2015 - June 2015
Mullins Concessions September 2008 - September 2014
Skills
Student Government, Ministering, Small Business, Sales Management, Social Media, Customer Service, Social Media Marketing, Marketing, Sales, Microsoft Office, Email Marketing, Facebook, Public Speaking, Event Planning, Fundraising, Retail, Merchandising, Teamwork, Team Building, Social Networking, Management, Leadership, Nonprofits, Time Management, Event Management, Microsoft Word, Microsoft Excel, Public Relations
Education
Ivy Tech Community College-Lafayette 2012 — 2014
Accociate of Applied Science, Business Administration, Management and Operations, 3.7
Ball State University 2001 — 2001
Journalism
Preferred Plumbing Heating and Air Conditioning April 2008 - Present
Christopher's Clubhouse August 2007 - Present
GINA for Missing Persons FOUNDation 2012 - Present
Windermere Real Estate 2013 - 2014
KESQ, CBS Local 2, KUNA 2010 - 2014
Center for Employment Training December 2011 - July 2012
ARS July 2000 - February 2007
American Residential Services October 1994 - March 2000
Skills
Microsoft Office, Excel, Budgets, Facebook, HVAC, Heating, Plumbing, Sales Management, Air Conditioning, Contractors, Social Networking, Microsoft Excel, Customer Satisfaction, Management, Marketing Strategy, Sales, Refrigeration, Account Management, Indoor Air Quality, Team Building, Customer Service, New Business Development, Project Management, Leadership, Business Planning, Event Planning, Risk Management, Training, Team Leadership, Public Relations, Energy Efficiency, Small Business, Entrepreneurship, Contract Negotiation, Leadership Development, Business Development, Coaching, Marketing, Online Marketing, Operations Management
Education
Kankakee Community College 1994 — 1994
Women In Trades and Technolgy
Misawa High School, Misawa, Japan
Smith & Nephew June 2012 - Present
American Residential Services April 2011 - June 2012
Joe M Enoch & Associates, PLLC May 2009 - April 2011
Skills
Medical Devices, Presentation Development, Project Management, Budget Forecasts, Financial Analysis, Presentation Design, Financial Modeling, Orthopedic, Written & Oral..., Data Warehousing, Finance, Microsoft Office, Hyperion Enterprise, SAP, Volunteer Management, Auditing, Forecasting, Accounting, Internal Controls, Advanced Microsoft Excel, Data Warehouse, Sales Management, Surgeons
Education
The University of Memphis 2005 — 2009
Bachelor of Science (BS), Accounting
Christian Brothers University 2003 — 2005
Four Seasons Mechanical January 2007 - Present
The Bass Federation ~ AZ 2009 - 2013
American Residential Services March 2004 - November 2007
Service America May 2001 - February 2004
Imaging Systems February 1991 - January 1994
CIty Wide Mechanical March 1989 - February 1991
Skills
Short Sales, Foreclosures, Investment Properties, Commercial Real Estate, Commercial Management, Flat Roofing, Multi Family Properties, Property Management, Property Managers, Air Conditioning, Heating, Retrofit, Air Conditioners, Residential Roofing, Commercial Roofing, Insulation, Fishing, Bass, Bass Fishing, Marketing, Sponsorship, Non-profit Leadership, Non-profit Volunteer, Roofs, Sales, HVAC, Contract Negotiation
Education
Arizona State University 1992 — 1997
Servite High School 1981 — 1985
Horizon Services Inc. - Plumbing, Heating, & Air Conditioning September 2015 - Present
Magnolia Plumbing, Heating & Cooling April 2015 - September 2015
DIRECTV September 2014 - December 2014
American Residential Services September 2013 - August 2014
Aire Serv July 2013 - September 2013
United Air Temp October 2012 - April 2013
WMATA 2013 - 2013
Culligan Water July 2012 - September 2012
Mobile Now September 2011 - March 2012
Dynamic Details INC November 2010 - September 2011
Skills
Maintenance & Repair, HVAC, Microsoft Word, Outlook, Customer Service, Sales Management, Water Treatment, HVAC Controls, Ductwork, Data Processing, Electronics, electrical, Direct Sales, Indoor Air Quality, Inventory Control, Supervisory Skills
Education
North American Trade Schools 2011 — 2012
CERT, Heating, Air Conditioning, Ventilation and Refrigeration, 3.8
Laurel High School 2004 — 2008
High School
GHA Services September 2011 - Present
Chenega Technology Services Corporation April 2009 - September 2011
American Residential Services May 2005 - April 2009
Education
Kaplan University
Stonewall Jackson High School
Mannix Heating & Cooling LLC May 2010 - Present
American Residential Services September 1991 - April 2010
Education
George Mason University 1985 — 1988
Nassau Community College 1983 — 1985
American Residential Services March 2015 - Present
Protiviti April 2013 - March 2015
iProspect April 2010 - April 2013
Kaplan Higher Education August 2009 - December 2009
Skills
Recruiting, Microsoft Office, Passive Candidate..., Employee Relations, Benefits Administration, College Recruiting, Google Analytics, Online Advertising, Applicant Tracking..., Interviews, Screening, Google Adwords, Training, Sourcing, Performance Management, CRM, Sales, Leadership, Taleo, Internet Recruiting, Onboarding, Talent Acquisition, Talent Management, Human Resources, Executive Search, Technical Recruiting, Consulting, Screening Resumes
Education
DePaul University 2007 — 2010
Bachelor of Science, Management (Human Resources Concentration) Minor I/O Psychology
Coal City High School
Group 1 Automotive August 2010 - Present
Group 1 Automotive April 2001 - August 2010
Metamor Worldwide 1998 - 2001
American Residential Services 1996 - 1998
Baker Botts LLP 1988 - 1996
Skills
Corporate Governance, Corporate Law, Due Diligence, Legal Research, Legal Writing, Mergers, Mergers, Microsoft Excel, Microsoft Office, SEC filings, Customer Service
Education
Louisiana State University 1977 — 1981
LenderLive Network June 2015 - August 2015
Faison Office Products January 2015 - June 2015
American Residential Services October 2013 - September 2014
Halliburton Energy Services May 2013 - October 2013
Synergy Staffing Incorporated August 2012 - April 2013
Life Path August 2009 - July 2012
Aurora Public Schools January 2006 - July 2009
Uncommon Footsteps January 1987 - December 2000
US Army - Active Duty August 1980 - July 1986
Skills
Full-life Cycle..., Training, Facilitation, Strategic Sourcing, Applicant Tracking..., Microsoft Technologies, Instructional Design, Headhunting, ADDIE, Interactive Whiteboard, Webinars, SharePoint, PowerPoint development, Kronos Timekeeping, Taleo, Paychex, Employee Training, Teaching Adults, Employee Relations, Job Fairs, Process Improvement, Coaching, Vendor Relations, Business Process..., New Business Development, Consulting, Human Resources, Nonprofits, Educational Technology, Expense Reports, Employee Benefits, Staff Development, Change Management, Talent Management, Organizational..., Talent Acquisition
Education
Regis University 2015 — 2017
Master's degree, Adult Education and Training
Colorado State University 2014 — 2014
PHR/Professional Human Resources, Human Resources Management and Services
Metropolitan State University of Denver 2001 — 2005
Bachelor's of Behavioral Science, Psychology and Education
Pro Plumb NW September 2014 - Present
American Residential Services August 2010 - September 2014
Kaos Kreations NW 2006 - March 2011
Skills
New Business Development, Client Relationship..., Outside Sales, Sales Operations, Territory Sales, Account Management, Customer Relations, Project Management, Strategic Planning, Marketing Strategy, Team Building, Problem Solving, Coaching, Small Business, Accounting, Quickbooks, PowerPoint, Customer Service, Sales, Analysis, Marketing, CRM, Strategy, Negotiation, Business Development
Education
Marylhurst University 2012 — 2017
MBA, Organizational Dynamics
Warner Pacific College 2008 — 2012
Bachelor of Science, Business Administration, second major in Accounting, Cum Laude
Portland Community College 2006 — 2008
Associates, General
AppleOne Employment Services July 2015 - Present
Invero Group June 2015 - June 2015
Staffing Network LLC December 2014 - March 2015
Dollar General Market November 2014 - December 2014
The City of Upland July 2014 - December 2014
Office Team/Western University August 2013 - July 2014
American Residential Services December 2010 - January 2012
GC Services June 2010 - October 2010
Project Impact February 2007 - May 2007
Super Shuttle July 2006 - November 2006
Skills
Microsoft Office
Education
Grand Canyon University 2011 — 2016
Business Management
Option for Youth Charter School
Diploma, Sociology
Zumah - Bookkeeping Simplified January 2015 - Present
LPL Financial March 2013 - June 2015
American Residential Services June 2012 - November 2012
Breckenridge Mechanical Inc. February 2002 - March 2011
Mitsubishi Electric Automation, Inc February 1996 - January 2002
Skills
Financial Analysis, Financial Planning, Financial Modeling, Operations Management, Due Diligence, Process Improvement, Goal Oriented, Strategic Financial..., Profit & Loss Management, Construction Accounting, Plumbing, Heating, HVAC Controls, Service Management, Boilers, Income Statement, Software Documentation, Analysis, Finance, P&L Management, Budgets, Management, Strategic Planning, Cross-functional Team..., P&L, Mergers & Acquisitions, Project Planning, Human Resources, Training, Process Scheduler, Leadership, Contract Negotiation, Forecasting, Business Development, Business Analysis, CRM, Business Strategy, Access, Financial Reporting, Managerial Finance, Accounting, Data Analysis, Strategy, Business Process..., Customer Service
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Master of Business Administration, Finance
DeVry University 2007 — 2009
Bachelor of Science, Technical Management
DeVry Institute of Technology 1994 — 1996
Associate of Applied Science, Electronics
American Residential Services April 2015 - Present
Education
Austin Community College 2014 — 2017
Honest Air Conditioning October 2013 - Present
Affordable Air Conditioning and Plumbing April 2011 - August 2013
American Residential Services May 2005 - June 2010
Skills
Air Conditioning, Heating, HVAC, Operations Management, HVAC Controls, Refrigeration, Facilities Management, Indoor Air Quality, Preventive Maintenance, Business Development, Cooling Water, Energy Conservation, Facilities Operations, Plumbing, Sales
Education
Austin Community College 2003 — 2005
Certificate of Completion, Real Estate License
USMC 1994 — 1998
Platoon Sergeant Utilities Platoon, Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician, E-4
American Residential Services April 2015 - Present
W.O. Blackstone Mechanical Contractors December 2013 - March 2015
Total Comfort Solutions August 2010 - November 2013
NuVox May 2008 - July 2010
SBT Carolina, LLC August 2002 - May 2008
Skills
Solution Selling, SPIN Selling, Sales, Marketing, Cold Calling, CRM, Networking, Sales Process, Account Management, B2B, Contract Negotiation, Sales Management, New Business Development, Negotiation, Strategic Planning, Purchasing, Customer Service, Team Building, Business Development, Direct Sales, Sales Presentations, Management, HVAC, Facilities Management, Customer Satisfaction, Salesforce.com, Selling, Heating, Leadership, Recruiting, Operations Management
Education
Strayer University
BBA, Contract Mgmt/Acquisition
University of South Carolina-Columbia
Business Administration and Management, General
Midlands Technical College
Associate, Paralegal
Airport High School
BET (BET Networks, a subsidiary of Viacom Inc.) November 2013 - Present
American Residential Services March 2011 - November 2013
Sirius XM Radio Inc. January 2008 - November 2011
Skills
Software: Dealmaker,..., Social Media, Television, Advertising, Customer Service, Social Media Marketing, Event Planning, Marketing, Editing, Entertainment, Social Networking, Radio, Commercials, Wide Orbit
Education
Northern Virginia Community College 2010 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
North Carolina Agricultural and Technical State University 2000 — 2002
Associate's degree, Business Administration and Management, General
Norwex May 2015 - Present
National Government Services June 2005 - April 2008
American Residential Services June 1997 - July 2000
Skills
HIPAA, Data Entry, Medicare, Medical Terminology, Patient Advocacy, Administrative..., Filing, Inpatient, Vital Signs, EMR, Policy, Insurance, Claim, Patient Safety, Phone Etiquette, Software Documentation, Fax, Call Centers, 10 Key, Documentations, Invoicing, Appointment Scheduling, Spreadsheets, Troubleshooting, Fundraising, Teaching, Budgets, Communication, Coaching, Leadership Development, Sales, Management
Education
Barclay College 2012 — 2015
Bachelor of Science (B.S.), Psychology
University of Phoenix 2010 — 2012
Associate of Arts (AA), Health/Health Care Administration/Management
Cox Automotive December 2012 - Present
American Residential Services March 2007 - July 2012
Skills
Human Resources, Employee Relations, Recruiting, Talent Management, Performance Management, Talent Acquisition, Employee Engagement, HR Policies, HRIS, Personnel Management, Employee Benefits, Onboarding, New Hire Orientations, Benefits Administration, Succession Planning, Applicant Tracking..., Interviews, Job Descriptions, Workforce Planning, Screening, Technical Recruiting, FMLA, HR Consulting, College Recruiting, Performance Appraisal, Organizational..., Compensation
Education
University of Redlands 2011 — 2013
Master of Arts (M.A.), Mangement
American InterContinental University 2005 — 2008
Bachelor of Arts (B.A.), Operations Management and Supervision
American InterContinental University 2004 — 2005
Associate of Arts (A.A.), Human Resources Management and Services
American Residential Services April 2013 - Present
American Residential Services October 2008 - April 2013
American Residential Services May 2005 - October 2008
Skills
Sales, Customer Satisfaction, Customer Service, Sales Process, Customer Retention, HVAC, Manual J Load..., Sales Operations
Education
Roncalli High School 2000 — 2004
High School Diploma, General Studies
Ivy Tech Community College
Direct Energy 2013 - Present
Direct Energy 2010 - 2013
Direct Energy 2005 - 2008
American Residential Services 2004 - 2005
American Residential Services 1998 - 2004
Modern Heating and Cooling 1978 - 1998
Skills
Project Management, Management, Process Improvement, Strategic Planning, Leadership, Energy, Microsoft Excel, Analysis, Change Management, Project Planning, Entrepreneurship, Team Building, Revenue & Profit Growth, Profitable Growth, HVAC, Plumbing, Electricians, Operations Management
Education
Ball State University
Synergy Service 2010 - Present
American Residential Services May 1988 - April 2010
Ivey Mechanical Company March 1985 - April 1988
Skills
New Business Development, Sales Management, Customer Service, Entrepreneurship, Microsoft Word, Coaching, Small Business, Strategic Planning, Start-ups, Microsoft Office, Social Media, Marketing Strategy, Team Building, Management, Microsoft Excel, Account Management, Marketing, Sales, Leadership
Education
Belmont University
Business Administration and Management, General
American Comfort's One Hour Heating & Air Conditioning October 2012 - Present
American Residential Services April 2004 - October 2011
Leslie Heating and Cooling May 2002 - October 2004
Timber Creek Apartments October 1998 - May 2002
VCA June 1995 - October 1998
Skills
HVAC Controls, Electrical..., Indoor Air Quality, Leadership, Management, Budgets, Contract Negotiation, Sales Operations, Equipment Installation, Customer Satisfaction, Customer Retention, Problem Solving, Team Building
Education
Environmental Technical Institute-Itasca 2001 — 2002
KMAC Air Conditioning and Heating June 2006 - Present
American Residential Services March 2003 - June 2006
Applied Materials July 1995 - September 2001
Skills
HVAC, Heating, HVAC Controls, Indoor Air Quality, Preventive Maintenance, Heat Pumps, Contractors, Energy Conservation, Inspection, Air Conditioning, Contract Negotiation, Ventilation
Education
Austin Community College 2002 — 2003
Associate of Applied Science, Heating Air Conditioning and Refrigeration Technology
Texas A&M University 1991 — 1995
Bachelor of Science, Industrial Distribution
Linsie's List 2005 - Present
SLS Las Vegas August 2014 - October 2014
Follett Higher Education Group August 2013 - August 2014
Williams-Sonoma, Inc. October 2012 - January 2013
American Residential Services May 2012 - August 2012
Sprint by Wireless Experts June 2011 - January 2012
Crown Theater & Nightclub February 2011 - October 2011
Marquee Nightclub December 2010 - February 2011
Clearwire July 2010 - January 2011
Radio Shack March 2007 - July 2010
Skills
Customer Service, Advanced Computer..., Graphic Design, Social Media Marketing, Social Networking, Management, Telecommunications, Administrative Work, Event Management, Event Planning, Sales, Microsoft Excel, Leadership, Marketing, Training, Web Design, Online Marketing, Marketing Strategy, Social Media, Online Advertising, Advertising, Public Relations, Entertainment, Microsoft Office
Education
Rancho High School 1998 — 2001
High School Diploma
College of Southern Nevada
Certificate, Graphic Design (2003-2005)
The Scottish Plumber August 2011 - Present
Little Star Guitar, LLC. January 2013 - March 2015
American Residential Services April 2013 - October 2013
American Residential Services October 2005 - January 2011
Professional Plumbing Inc. August 2003 - August 2005
Guitar Center May 2000 - April 2001
US Navy October 1995 - October 1999
Skills
Electricity, Electrical Safety, Plumbing, Guitar, Electric Guitar, Bass Guitar, Guitar Repair, Drums, Sales, Office Administration, Microsoft Word, Microsoft Excel, Internet, Guitar Lessons, HVAC, Maintenance, Time Management, Customer Service, Operations Management, Acoustic Guitar, Teaching, Electricians, Maintenance & Repair, Program Management, Inventory Management, Social Media, Team Building, Management, Team Leadership, Training, Microsoft Office
Education
UC Irvine, Extension 2015 — 2016
Career Success
Morton College 2011 — 2011
Chemistry/First Aid
College of DuPage 2002 — 2003
General Studies/Education
Lyons Township High School 1991 — 1995
American Residential Services June 2014 - Present
Verizon 2005 - 2009
Skills
Team Leadership, Customer Service, HVAC, Leadership, Sales, Troubleshooting, Management, Public Speaking, Electricians, Team Building, Air Conditioning, Heating, Customer Satisfaction, Training, Strategic Planning, Refrigeration, Inventory Management, New Business Development
Education
North American Trade Schools 2013 — 2014
CFC Universal Certfication, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician, 4.0
Largo High school 2001 — 2004
Music
Best Roofing January 2013 - July 2014
WellPoint May 2010 - January 2013
Internal Revenue Service - Wage & Investment Division August 2009 - April 2010
Ashley Furniture October 2007 - October 2008
Macy's Logistics and Operations (Macy's/Bloomingdale's) November 2006 - September 2007
American Residential Services May 2005 - October 2006
Dell Inc April 2004 - May 2005
Dell Inc June 1998 - April 2004
Palm Harbor Homes August 1996 - June 1998
US Army September 1980 - August 1996
Skills
Business Process..., Cross-functional Team..., Six Sigma, Process Improvement, Kaizen, Leadership, Continuous Improvement, Change Management, Program Management, Strategy, Management, Training, Project Management, Team Building, Lean Manufacturing, Strategic Planning, Product Development, Process Engineering, Vendor Management, JIT, Performance Management, Customer Satisfaction, Operations Management, Operational Excellence, Budgets, Outsourcing, Organizational..., TPM, Coaching, Human Resources, Sourcing, Reverse Logistics, Project Planning, PMP, Contract Management, Sustainability, Business Process, Call Centers, Quality Management, Consulting, Warehousing, Forecasting, Logistics, Sustainability..., Lean Tools Deployment, Supply Chain Management, Business Transformation, Life/Health/Varinel...
Education
Webster University 1996 — 2000
MBA
Inter-American University of Puerto Rico-Metropolitan Campus
BA
Imperial Guard Service May 2013 - Present
American Residential Services March 2012 - October 2012
Top Guard Security Inc. November 2007 - May 2009
US Navy October 1987 - November 2007
Skills
Physical Security, Security Operations, Security Management, Corporate Security, Security Training, Surveillance, Executive Protection, Private Investigations, Access Control, Close Protection, CCTV, Personal Security, Personal Protection, Security, Enforcement, Workplace Violence, Counterterrorism, Emergency Management, Patrol
Education
Chicago State University 2009 — 2013
Currently Attending, General Studies
St. Leo University 2003 — 2003
none, Business Administration and Management, General
American Residential Services April 2014 - Present
Skills
Legal Research, Employment Law, Labor Law, Courts, Litigation, Legal Writing, FMLA, FLSA, Employment..., Labor Relations, Employee Relations, Employee Benefits, Employee Handbooks, Workers Compensation, Negotiation, Contract Negotiation, Mediation, Settlement Agreements, Arbitration, Discrimination, Class Actions, Personal Injury..., Conflict Resolution, Human Resources, Interviews, Management, Onboarding, Recruiting, Talent Acquisition, Training
Education
Florida Coastal School of Law 2007 — 2010
J.D., Law
University of Central Florida 2005 — 2007
Bachelor of Arts (B.A.), Political Science and Government
York high school 1991 — 1995
PrimeSport June 2015 - Present
Catapult Learning March 2015 - Present
American Residential Services July 2014 - Present
WorldStrides January 2013 - Present
Talent Partners June 2014 - June 2015
Vubiquity April 2012 - December 2013
Capital One February 1995 - July 2003
Burger King Corporation September 1989 - June 1994
Education
Michigan State University 1979 — 1980
Master of Labor and Industrial Relations (MLIR), Collective Bargaining and Employment Relations
The College of William and Mary 1974 — 1978
Bachelor of Arts (B.A.), Economics and Government
Freedom Equity Group - Freedom Builder August 2014 - Present
SolarCity March 2014 - Present
Keller Williams Realty - Elk Grove April 2014 - August 2015
Direct Marketing Specialists August 2013 - May 2014
American Residential Services December 2013 - March 2014
Clark's Termite & Pest Control July 2009 - July 2013
1800 got junk April 2007 - June 2009
Skills
Customer Service, Leadership, Strategic Planning, Nonprofits, Customer Satisfaction, Apartments, Sales, Community Outreach, Energy, Youth Mentoring, Youth Ministry, iPhone, Non-profits, Internet, Acting, Acoustic Guitar, Lead Guitar, Rhythm Guitar, Alarm Systems, Outside Sales, Real Estate License, Direct Sales, Sales Presentations, Quality Assurance, Account Reconciliation, Solar Energy, Renewable Energy, Energy Conservation, Home Improvement, Account Management, Team Building, Sales Management, Marketing, Entrepreneurship, Management, Marketing Strategy, Investments
Education
El Camino College 2006 — 2007
Kinesiology and Exercise Science
Dorsey High School 2002 — 2006
Diploma, Regular/General High School/
American Residential Services October 2014 - Present
Brown and Caldwell November 2010 - October 2014
Kidde Fire Trainers, Inc. April 2010 - November 2010
The Whiting-Turner Contracting Company November 2007 - November 2010
Steve and Barry's August 2007 - October 2007
The Vitamin Shoppe February 2007 - September 2007
FYE & CD World May 2006 - January 2007
Sports Authority August 2000 - May 2004
Skills
Microsoft Project, Microsoft Excel, Microsoft Office, Microsoft Word, Environmental Consulting, Environmental Awareness, Project Management, Proposal Writing, Made2Manage, Prism Accounting..., WorkSmart Project..., CMS Accounting Software, Project Accounting
Education
Montclair State University 2003 — 2007
Bachelor of Science, Accounting
DuPont June 2007 - Present
DuPont April 2001 - June 2007
DuPont June 1998 - April 2001
American Residential Services June 1997 - June 1998
National Linen Service October 1995 - May 1997
US Navy October 1971 - October 1995
Skills
Contract Management, Manufacturing, Engineering, Sourcing, Procurement, Supply Chain, Six Sigma, Purchasing, Continuous Improvement, Materials Management, Process Improvement, Contract Negotiation, Strategic Sourcing, Lean Manufacturing, Factory, Global Sourcing, Cross-functional Team...
Education
University of Phoenix 2004 — 2008
Bachelor of Science (BS), Business Administration
University of Phoenix 2004 — 2006
Associate of Arts of General Studies, Business Administration and Management, General
Michigan Technological University 1969 — 1971
NA, Engineering
American Residential Services November 2013 - December 2014
uStudio July 2013 - October 2013
Google Italy c/o Astreya Partners Inc. March 2010 - May 2012
Nexstar Broadcasting Group June 2005 - July 2006
Hispanic Media Group May 2004 - April 2005
Skills
Project Management, Social Media, YouTube, Account Management, Business Strategy, Online Marketing, Management, SAP, Video Production, Italian, Online Research, Decision Analysis, Google Apps, Online Advertising, Social Media Marketing, Kepner-Tregoe, Management Consulting, Consulting
Education
University of Iowa 2009 — 2013
MBA, Management
Providence College 1997 — 2001
Bachelor of Arts (B.A.), Humanities, Magna Cum Laude
Sapienza Università di Roma 2000 — 2001
Humanities
American Residential Services April 2012 - Present
Wolfrock Wine and Spirits May 2007 - August 2011
Marshall's Co January 2001 - January 2007
Skills
Excel, Microsoft Office, Peachtree, PowerPoint, Quickbooks, Word, Windows, Retail, Customer Relations, Teamwork, Team Leadership, Inventory Management, Accounting, Accounts Payable, Accounts Receivable, Financial Accounting, Customer Service
Education
Community College of Rhode Island 2009 — 2011
Certificate of Accounting, Accounting
Community College of Rhode Island
EWG
Chicago Wolves June 2015 - Present
Chicago Wolves August 2013 - Present
American Residential Services February 2013 - August 2013
Lakeview Solutions July 2012 - February 2013
Indiana Diesels Basketball May 2010 - February 2012
Skills
Ticket Sales, Customer Service, Foreign Language..., Microsoft Office, Ticketmaster, Event Planning, Leadership, Sports Marketing, Sports, Sports Management, Social Networking, Sponsorship, Event Management, Facebook, Social Media Marketing, Sales, Air Conditioning
Education
Ball State University 2006 — 2010
Bachelor of Science (B.S.), Sport Administration
Glenbard East High School 2002 — 2006
High School Diploma
Siemens June 2015 - July 2015
Trane July 2013 - March 2015
American Residential Services January 2013 - July 2013
Dominos Pizza Driver May 2012 - September 2012
University of South Alabama, College of Engineering September 2011 - December 2011
Continental Motors, Inc. April 2011 - September 2011
First American Plastic February 2005 - August 2005
Skills
Customer Service, Public Speaking, Budgets, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, HTML, Strategic Planning, Citrix, HVAC Design, Mechanical Engineering, Arc Welding, Soldering, Carpentry, Energy Efficiency, HVAC
Education
Graduate Training Program (GTP) 2013 — 2013
HVAC
University of South Alabama 2009 — 2013
Bachelor of Science (B.S.), Mechanical Engineering with a minors in Mathematics, 3.63
Mississippi Gulf Coast Community College 2007 — 2009
Associate of Arts (AA), 3.88
Mississippi Gulf Coast Community College 2005 — 2007
Associate of Applied Science, Occupational Education, 3.88
Mississippi Gulf Coast Community College 2005 — 2007
Diploma, Heating, Ventilation, and Air Conditioning, 3.88
PHE INC October 2014 - Present
PHE INC November 2013 - October 2014
Performance, Inc. July 2012 - November 2013
Performance, Inc. January 2012 - July 2012
Performance, Inc. October 2010 - December 2011
Performance, Inc. June 2010 - October 2010
American Residential Services LLC January 2010 - June 2010
American Residential Services 2009 - December 2009
Skills
Email Marketing, E-commerce, Web Content Management, Direct Marketing, Marketing Strategy, Merchandising, SEO, Google Analytics, Web Analytics, Retail, HTML, Microsoft Office, Digital Marketing, Websphere, Telemarketing, Community Outreach, Web Site Production, Marketing, Multi-channel Marketing, Web Production, HTML + CSS, Retail Industry, Coremetrics Analytics, Social Media Marketing, Online Advertising, Sales, Management
Education
North Carolina State University 2008 — 2010
Bachelor of Arts, Communication and Media Studies
Fashion Institute of Technology 2004 — 2006
Associate in Applied Science, Fashion Merchandising Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2012 - Present
Hallmark Services Corporation September 2011 - December 2011
JPMorgan Chase & Co. March 2010 - September 2011
American Residential Services September 2009 - September 2010
Turifo Systems Inc. July 2009 - July 2009
Hinda Incentives November 2000 - July 2009
Skills
Business Analysis, SQL, Requirements Analysis, Project Management, IIS, .NET, Business Intelligence, SDLC, VB.NET, XML, Microsoft SQL Server, Requirements Gathering, SSIS, Software Design, T-SQL, Agile Methodologies, Enterprise Architecture, Data Modeling, SharePoint, SOA, Software Project..., Oracle, Solution Architecture, Visio, DB2
Education
Middlesex University 1998 — 1999
Master's Degree, Master of Science in Business Information Technology
Obafemi Awolowo University 1988 — 2004
Bachelor's Degree, Chemical Engineering
UNC Charlotte September 2012 - March 2013
American Residential Services August 2011 - January 2012
Winthrop University January 2006 - January 2010
Amerisuites 1999 - 2004
Baker & Taylor March 2000 - May 2002
Skills
Hotels, Event Management, Event Planning, Marketing, Sales, Customer Service, Corporate Events, Contract Negotiation, Account Management, Hospitality, Public Speaking, Public Relations, Strategic Planning, Negotiation, Management, Team Building, PowerPoint, Microsoft Excel, Microsoft Office, New Business Development, Meeting Planning, Social Media Marketing, Social Networking, Marketing Communications
Education
Winthrop University 2007 — 2009
MBA, Business Adminstration
Appalachian State University 1992 — 1996
Bachelor of Science Degree, Business Administration
Southeastern Academy
Diploma, Travel and Tourism
Insperity June 2014 - Present
American Residential Services April 2010 - May 2014
IEM March 2007 - April 2010
Aegis Mortgage September 2005 - March 2007
Camsoft Data Systems August 2003 - August 2005
Shaw Group October 1999 - August 2003
Skills
System Administration, Network Security, IT Management, Active Directory, SAN, VMware, Servers, Cisco, Disaster Recovery, Security, Windows, Network Administration, Data Center, Computer Hardware, VMware ESX, SQL Server, Troubleshooting, Citrix, IIS, Windows Server, VPN, DNS, ITIL, Integration, Windows Server 2003, DHCP, HP, Cloud Computing, SQL, Firewalls, Server Architecture, Hyper-V, Group Policy, NetApp, Architecture, Switches, SCCM, Clustering, Business Continuity, Databases, TCP/IP, Microsoft Technologies, Mobile Technology, Windows Server 2008, Email Management, EMC Storage, Microsoft Office..., Microsoft Exchange, Project Management, Cisco Technologies
Education
University of Phoenix 2002 — 2003
Bachelor of Science, Information Technology
Nicholls State University 1994 — 1996
Computer and Information Sciences and Support Services
FedEx Express September 2014 - Present
CBRE September 2011 - April 2013
Fiore Industries May 2009 - July 2011
Fiore Industries May 2009 - July 2011
Central New Mexico Community College June 2004 - July 2011
self employed July 2008 - May 2009
LATA March 2006 - July 2008
National American University November 1998 - May 2006
Westar Corp December 2003 - August 2004
American Residential Services June 2000 - February 2003
Skills
Government Accounting, Forecasting, Budgets, Analysis, Managerial Finance, Financial Audits, Financial Analysis, DCAA, Microsoft Excel, Accounting, Finance, Customer Service, Auditing, Inventory Management, Account Reconciliation, Accounts Payable, Sales
Education
American InterContinental University 2002 — 2003
MBA, Global Management
American InterContinental University 2002 — 2003
MBA, Global Management
University of Phoenix 1994 — 1996
BSBA, Business Administration
University of Phoenix 1994 — 1996
BSBA, Business
University of Phoenix
BSBA
American Intercontinental University
2003 MBA, Global Management
American Residential Services July 2000 - Present
Education
College of Charleston
AutoPoint July 2013 - Present
Service Repair Solutions November 2010 - July 2013
American Residential Services May 2009 - November 2010
Ernst & Young, LLP July 2005 - May 2009
Brigham Young University January 2004 - May 2005
Skills
Accounting process..., Budgeting and..., Valuation, Financial Reporting, Budgeting, Bookkeeping, Audit, Strategic Planning, Data Analysis, Research, Accounting, Auditing, External Audit, SOX, Internal Controls, Cash Flow, Financial Analysis, SEC reporting, Cost Accounting, Financial Accounting, Revenue Recognition, FASB, US GAAP, Internal Audit, Due Diligence, Variance Analysis, GAAP, Mergers, Business Planning, Compliance, Financial Modeling, Forecasting, Financial Management, General Ledger, Financial Planning, Analysis, Corporate Finance, Excel, Process Improvement, Management Consulting, Fixed Assets, Consolidation, Cash Flow Forecasting, Journal Entries, P&L, Accounting Policy, Technical Accounting, SEC filings, Payroll, Management
Education
BYU 1998 — 2005
MAcc, Accounting, Business, IT
Self Employed May 2014 - Present
Beacon Partners April 2009 - May 2014
Eclipsys January 2008 - January 2009
Baylor College of Medicine May 2005 - 2008
Cerner 2000 - 2005
Vitalworks 2000 - 2005
Datamedic 2000 - 2005
American Residential Services 1998 - 2000
Skills
EpicCare Ambulatory, GE Centricity EMR, Project Implementation, Ambulatory Care, HL7, Ambulatory, Centricity, EMR, Healthcare, EHR, CPOE, Healthcare Information..., Healthcare Consulting, Epic Systems, Health Information..., HIPAA, Software Implementation, Practice Management, GoLive, Software Documentation, Testing, Software Project..., Cerner, Training, Informatics, Hospitals, Healthcare Management, Health Information..., Revenue Cycle, Clinical Research, Healthcare Industry, Consulting, Project Management, Process Improvement, Leadership, Visio
Education
Houston Community College
Greystar Investment Group March 2011 - Present
American Residential Services September 2008 - March 2011
Lowe Destination Development at Wild Dunes Resort May 2005 - September 2008
Lowe Enterprises 2005 - 2008
Skills
Property Management, Budgets, Forecasting, Microsoft Excel, Real Estate, Microsoft Office, Investment Properties, Customer Service, Contract Negotiation, Negotiation, Strategic Planning, Process Improvement
Education
Clemson University 2002 — 2003
Masters, Financial Mathematics
University of Kentucky 2000 — 2002
MBA
WU (Vienna University of Economics and Business) 2001 — 2001
Masters, Business
Transylvania University 1991 — 1995
Bachelor of Arts, Accounting
Sprint November 2005 - Present
Sprint 2005 - 2009
American Residential Services 2000 - 2005
US Army January 1987 - April 1994
Skills
Customer Satisfaction, Call Center, Team Building, Telecommunications, Customer Service, Coaching, Process Improvement, Troubleshooting, Team Leadership, Training, Cross-functional Team..., Access, Program Management, VoIP, Outlook
Education
University of New Orleans 1994 — 1994
Dillard University 1986 — 1987
Business Admin
L.E. Rabouin 1982 — 1986
Business
American Residential Services February 2007 - February 2008
Education
Austin Community College 2001 — 2002
American Residential Services October 2010 - Present
ServiceMaster 2001 - 2010
Education
Iowa State University 1977 — 1981
Business, Accounting
DanSources Technical Services Inc. June 2015 - Present
Lease A Sales Rep February 2013 - May 2015
RoofingAppointments LLC October 2011 - October 2012
American Residential Services September 2009 - June 2011
Skills
Microsoft Office, Public Speaking, Customer Service, Social Media, Account Management, Help Desk Support, Direct Marketing, CompTIA A+ Certification, Web Design, Telemarketing, Telephone Interviewing, Bible teaching, Choral, Orchestral Music, Mental Health Care, Lead Generation, Management, Budgets, Small Business, Team Leadership, Team Building, Operations Management, Process Improvement, Fundraising, Advertising, Call Center Development, System Administration, Sales Management, Call Center..., Leadership Development, Social Media Marketing, Leadership, Marketing
Education
North Carolina State University 2011 — 2011
Webmaster Certificate in Design Media
AC Flora High School
Midlands Technical College
University of South Carolina-Columbia
Bachelor of Arts (B.A.)
Insight March 2015 - Present
Helix Energy Solutions Group October 2012 - March 2015
Sysco October 2002 - October 2012
American Residential Services December 1997 - October 2002
Texas Department of Transportation, Motor Carrier Division February 1995 - December 1997
Radio Shack, a division of Tandy Corporation September 1993 - February 1995
Skills
Cisco Technologies, F5 BigIP, Firepass, Contivity, ISDN, MPLS, Frame Relay, EIGRP, OSPF, ATM networks, RIP, Uplogix, Infoblox, Bluecoat Proxies, Spectrum Analyzer, Fluke, Solarwinds, MRTG, DLSW, SNA, BGP, Nortel, DS3, DS0, T1, Checkpoint Security, Tandberg, Gomez, Sniffer Pro, IPX/SPX, Amateur Radio, Bilingual, HSPA, RF, Fedora Core, RAS, Adtran, OSI Model, Network Administration, Data Center, Troubleshooting, FireEye, Nexus, WAAS, Polycom Video...
Education
Austin Community College 1994 — 1997
General
The University of Texas at El Paso 1992 — 1993
Engineering
Sunteck Transport Group Inc December 2007 - Present
Tyco SimplexGrinnell September 2006 - December 2007
American Residential Services 2005 - 2006
American Media 1992 - 2005
Skills
Forecasting, Accounts Receivable, Accounting, Transportation, Accounts Payable, Budgets, Inventory Management, Purchasing, Process Improvement, Pricing, Operations Management, Variance Analysis, Cost Accounting, Transportation..., Shipping, Freight, Logistics Management, LTL, Logistics
Education
Bryant University 1982 — 1986
Bachelor of Science (BS), Business Admnistration- Concentration Accounting
Vasey Commercial Heating and Air Conditioning November 2011 - Present
Godby Heating and Air Conditioning April 2009 - November 2010
Godby Heating and Air Conditioning November 2004 - March 2008
Vasey Commercial February 2000 - October 2004
American Residential Services 1997 - 2000
Skills
Buidling Automation, Commercial and..., Energy Manag, Heating, Air Conditioning, HVAC, Cooling, Energy Efficiency, Energy Audits, Refrigeration, HVAC Controls, Energy Management, Building Automation, Building Management..., Energy, Facilities Management, Indoor Air Quality, Contract Management, Energy Engineering, Solar Energy, Renewable Energy, Cooling Water, LEED, BACnet, Building Services, Energy Conservation, Retrofit, Green Building, Construction, Team Building, Electricians, Ventilation, Contractors, Design-Build, Plumbing, Construction Management, Value Engineering
Education
Indiana University-Purdue University at Indianapolis 1976 — 1979
engineering
Google December 2013 - Present
Apple November 2007 - April 2008
Delta Dental February 2007 - November 2007
American Residential Services October 2005 - October 2006
Winfirst/Surewest February 2002 - December 2002
Skills
Training, Call Centers, Operations Management, Coaching, Process Improvement, Interviews, Recruiting, Hiring, Customer Service, Team Leadership, Management, Leadership, Team Building, Customer Satisfaction, Account Management, Microsoft Office, Networking, Time Management, Sales
Education
California State University-Sacramento 1993 — 1998
BS, Commuincations
SolarCity February 2014 - Present
ecocentric March 2013 - February 2014
Dollar Thrifty Automotive Group January 2012 - August 2013
Smart Home Remodeling dba Smart Solar November 2010 - January 2012
CSWW LTD August 2009 - August 2011
Silver State helicopters June 2006 - October 2007
Southwest Furniture Source 2004 - 2006
American Residential Services January 2000 - February 2002
Plumbers To The Rescue January 1997 - October 1999
Skills
Sales, Maintenance & Repair, Residential Homes, Plumbing, Negotiation, Customer Service, Account Management, Home Repairs, Renovation, Budgets, Operations Management, Sales Management, New Business Development
Education
San Diego Mesa College 2006 — 2009
Associates, Allied health- Biology
Silver State helicopters 2005 — 2006
pilot, commercial and flight instructor
Cape Technikon 1996 — 1997
Diploma, Construction Management
American Residential Services October 2013 - August 2014
Service Experts June 2012 - June 2013
A.S I. April 2003 - June 2012
American Wireless Alarm May 1999 - April 2003
Skills
consultative sales and..., Team Building, Call Center, Consultants, Entrepreneurship, Marketing
Education
Middlesex Community College 1979 — 1981
business
Sandler Sales Institute
SALES and pursuasive human interaction, graduate,but ALWAYS learning.
Hervas, Condon & Bersani, P.C. July 2006 - Present
American Residential Services May 2004 - August 2005
Education
Harper College 2006 — 2007
Paralegal Certificate, Law
Maranatha Baptist University 2003 — 2006
B.S., Business Management
Schaumburg Christian School 1990 — 2002
High School
American Residential Services October 2006 - Present
Lowe's May 2003 - August 2006
Education
Golden West College 2009 — 2009
Building Codes Technology, Building Codes Technology
Murton Roofing Corp., A Tecta America Company March 2005 - Present
American Residential Services 1999 - 2005
Brotthers Gourmet Coffees 1998 - 1999
Pel-Bar Industries 1995 - 1998
Education
Hofstra University 1976 — 1980
BBA, Accounting, Business, Finance
American Residential Services December 2012 - Present
Consultant April 2012 - November 2012
Sony Electronics August 2010 - March 2012
Otis Elevator August 2006 - March 2010
Hewlett-Packard September 2003 - August 2005
Hewlett-Packard September 2002 - September 2003
Hewlett-Packard August 1999 - September 2002
Hewlett-Packard August 1998 - August 1999
Deloitte & Touche September 1992 - August 1995
Skills
Financial Planning and..., Budgeting, Operational Excellence, Financial Accounting, Small Business..., Strategic Planning, Business Analysis, Business Strategy, P&L Management, PowerPoint, Software Proficiency, Excel, Forecasting, Financial Reporting, Accounting, Auditing, Financial Analysis, Financial Management, Financial Modeling, Process Improvement, Business Planning, People Management, SEC Financial Reporting, Percentage of Co, Bonus/Commissions..., Reduction in Force..., CapEx Modeling, IRR, ROIs, Cost Reduction..., Microsoft Excel
Education
Cornell University
Master in Business Administration
University of San Diego
Bachelor of Accountancy
SolarCity September 2014 - Present
American Residential Services July 2014 - Present
Edward Villa Consignments Home Business January 2014 - June 2014
World Resources Institute January 2013 - March 2013
Fund for the Public Interest August 2012 - August 2012
Sprout Up April 2012 - June 2012
California Public Interest Research Group October 2011 - April 2012
Mount San Jacinto College Department of Outreach January 2010 - May 2011
Chapman University Annual Scholarship Fund August 2008 - December 2008
Skills
Telecommunications, Team Leadership, Mobile Devices, Customer Service, Project Management, Wireless, Microsoft Office, IP, VoIP, Microsoft Excel, Product Management, Management, Project Planning, Direct Sales, Microsoft Word
Education
University of California, Santa Barbara 2011 — 2013
Political Science
Mt. San Jacinto Community College District 2009 — 2011
Transfer
American Residential Services January 2006 - Present
Roto-Rooter Plumbing and Drain Service November 2003 - January 2006
Arch Wireless 2000 - 2002
ADT Security Services 1993 - 2000
Skills
Team Building, New Business Development, Customer Service, Sales Management, Account Management, Marketing Strategy, Retail, Sales, Marketing, Management, Customer Satisfaction, Operations Management, Sales Operations, Sales Process, Customer Retention, P&L Management, B2B, Direct Sales, Selling, Pricing, Cold Calling, Forecasting, Income Statement, Key Account Management, Sales Presentations, Contract Negotiation, Salesforce.com, Inventory Management, Budgets, Trade Shows, Lead Generation, Business Development, CRM, Leadership, Small Business, Cross-functional Team..., Strategic Planning, Business Planning, P&L
Education
Kent State University 1987 — 1992
BS, Aerospace Electronics
Viser's Integrity Air April 2004 - Present
House Pro March 2001 - August 2003
American Residential Services April 1993 - August 1998
Education
Houston Community College 1992 — 1993
HVAC
Amazon March 2015 - Present
Hunter Acres Food Ministry October 2011 - Present
Customer Driven Staffing March 2014 - May 2014
American Residential Services March 2012 - August 2012
Office Depot November 1999 - March 2009
Pizza Hut October 1996 - November 1999
U.S. Army March 1994 - May 1996
Skills
Inventory Management, Microsoft Excel, Microsoft Office, Sales, Operations Management, PowerPoint, Retail, Outlook, Microsoft Word, Team Building, Team Leadership, Training, Warehousing, Warehouse Management, Inventory Control, Management, Logistics, Nonprofits, Employee Relations, Employee Training, Quality Assurance
Education
American InterContinental University 2009 — 2010
Associate's degree, Criminal Justice
Martin County High 1988 — 1992
diploma
MSC Mediterranean Shipping Company April 2013 - Present
CreateSpace January 2011 - November 2012
OfficeTeam 2010 - 2011
Blackbaud December 2010 - December 2010
American Residential Services August 2010 - September 2010
Charleston Southern University August 2007 - May 2008
Roche Bros October 2001 - January 2007
Skills
Editing, Creative Writing, Social Media, Microsoft Office, Social Networking, Copy Editing, Customer Service, Proofreading, Facebook, Operating Systems, Team Management, Team Leadership, Sound, Spreadsheets, Event Planning, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Salesforce.com
Education
Trident Technical College 2012 — 2013
Associates, Computer Programming
Charleston Southern University 2005 — 2010
Bachelor of Arts (B.A.)
DR Horton February 2015 - Present
American InterContinental University July 2009 - November 2014
Self-employment September 2007 - May 2009
American Residential Services 2005 - 2008
Skills
Career Counseling, Career Development, Interview Preparation, Student Recruiting, Resume Writing, Interviews, Higher Education, Recruiting, Staff Development, Talent Acquisition, Customer Service, Employee Training, Job Search Strategies, Job Coaching, Adult Education, Admissions, Campus, Cover Letters, Student Counseling, Mock Interviews, Training, Public Speaking
Education
Roosevelt University 2005 — 2007
MM, Music
Northern Illinois University 2000 — 2005
BM, Music
Aptek Computers, Inc. IT SpecialistDream Tree TechnologiesAugust 2011 - Present
FastTeks August 2009 - Present
Power-Teks April 2008 - October 2010
American Residential Services January 2001 - January 2003
TeleCheck January 2000 - January 2001
Education
Wake Technical Community College 2003 — 2004
Computer Information Technology, Networking Technology
Art Institute of Houston 2000 — 2002
Culinary Management
American Residential Services September 2014 - Present
Paramount Residential Mortgage Group Inc. (PRMG Inc.) July 2014 - August 2014
California Bank & Trust August 2009 - December 2013
Vineyard Bank January 2007 - August 2009
Wescom Credit Union July 2007 - December 2007
Premier Service Bank September 2006 - June 2007
Skills
Banking, Management, Payroll, Customer Service, Human Resources
Education
Los Angeles City College 1982 — 1985
Associate of Arts (AA), Engineering
Hollywood High School 1979 — 1982
Diploma, Finance, General
National Restaurant Association March 2011 - Present
American Residential Services June 2004 - March 2011
Official Airline Guide July 2000 - June 2004
Allscripts Healthcare Solutions, Inc July 1995 - July 2000
Skills
jQuery, .NET, XML, C#, Microsoft SQL Server
Education
University of Illinois at Chicago
Master of Science, Mathematical Computer Science
Fudan University 1987 — 1991
Bachelor of Science, Applied Mathematics
American Residential Services June 2014 - Present
TruGreen January 2013 - June 2014
TruGreen May 1998 - December 2012
TruGreen January 1994 - April 1998
Skills
Sales Management, Marketing Management, Sales Operations, Sales Process, Sales Presentations, Recruiting, Marketing, Public Speaking, Team Motivation, Teaching, Research, Customer Service, Team Building
Education
Triton College 1986 — 1987
Business Administration and Management, General
Ball State University 1984 — 1985
American Residential Services June 2005 - Present
Education
Colorado Technical University 2011 — 2014
Bachelors, Finance
Columbia High School 1993 — 1997
American Residential Services June 2014 - July 2015
Ted's December 2012 - December 2012
Australian Green Credits September 2012 - November 2012
Vector January 2010 - January 2011
Skills
Sales, Leadership, Customer Service, Account Management, Customer Satisfaction, Data Entry, Sales Management, Direct Sales, Team Leadership, Cold Calling, New Business Development
Education
California State Polytechnic University-Pomona 2006 — 2011
Bachelor Degree, Psychology, B
California State Polytechnic University
Bachelor of Arts, Psychology
Dell SecureWorks June 2013 - April 2014
American Residential Services January 2013 - June 2013
Watson Pharmaceuticals February 2008 - August 2012
County of Riverside March 2002 - September 2006
County of San Bernardino 2001 - 2005
Skills
Software Documentation, Process Improvement, System Administration, Customer Service, Troubleshooting, Microsoft Office, Pharmaceutical Industry, Quality Assurance, FDA, Leadership
Education
Chaffey College 2000 — 2003
Computer Science
The Vintner Group July 2013 - Present
Capstone Logistics, LLC January 2013 - May 2013
Signature Stone Corporation December 2011 - February 2013
Company Confidential May 2012 - August 2012
Logistics Management Resources January 2012 - April 2012
American Residential Services July 2010 - December 2011
Defense Distribution Center Richmond Virginia - Genco August 2008 - July 2010
(KCS International) Rampage & Cruisers Yachts, later aquired by Brunswick Corporation October 2004 - August 2008
US Army May 2002 - October 2004
Skills
Supply Chain, Logistics, Management, Warehouse Management, Inventory Control, Microsoft Excel, Process Improvement, 3PL, Supply Management, Procurement, People Skills, Distribution Center..., Key Performance..., Cross Functional Team..., PowerPoint, Data Analysis, Data Entry, Shipping, Recieving, Lean Manufacturing, Lean Management, Operations Management, Leadership, Workplace Safety, Coaching
Education
Brunswick Community College
The Army Correspondence Course Program
Quartermaster Traning Center Fort Lee
South Brunswick High School
American Residential Services May 2010 - Present
Carolina Building Group May 1999 - November 2009
Carolina Building Group May 1999 - November 2009
Skills
Marketing Manager, Training Manager, Team Building, Marketing, Customer Service, Sales Management, Sales, Leadership, Microsoft Office
Education
UNCC 1982 — 1984
Bachelor of Arts, Business Administration
Brevard College 1980 — 1982
Associate of Arts
Augustine Heating & Cooling August 2005 - Present
American Residential Services July 2005 - July 2009
Education
Aiken Technical College 2002 — 2003
LGBT Center of Raleigh August 2015 - Present
Raleigh Police Department January 2015 - May 2015
Interact October 2014 - December 2014
Raleigh Police Department May 2014 - July 2014
American Residential Services May 2013 - October 2013
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Psychology, Research, Public Speaking, Time Management, PowerPoint
Education
Meredith College 2011 — 2015
Cosmederm Bioscience, Inc. March 2013 - August 2014
American Residential Services February 2009 - November 2012
All Access Rentals, Inc December 2003 - August 2008
Chula Vista City Employees Credit Union May 1998 - December 2003
Red Lobster Restaurants September 1988 - January 1998
Skills
Training, Leadership, Process Improvement, CRM, Customer Satisfaction, Sales, Sales Management, Budgets, Databases, Call Centers, Contract Negotiation, Hospitality, Finance
Education
UCSD Extension
Logistics, Materials, and Supply Chain Management
San Diego State University
Business, Management, Marketing, and Related Support Services
Yavapi Community College
Psychology
Pima Community College
Computer Science
Yahoo! April 2013 - Present
Griffith Centers for Children March 2006 - February 2009
American Residential Services August 1998 - December 2002
Skills
PC building, Windows Server, Windows 7, Windows Vista, Windows XP Pro, Microsoft Exchange, Windows Administration, Operating Systems, Printers, Antivirus, Servers, Switches, Cisco Technologies, System Deployment, Laptops, Windows XP
Education
Pikes Peak Community College 1970 — 1972
Associate of Arts and Sciences (AAS), Community College Education
Air Academy High School
American Residential Services June 2015 - Present
Quick Quality Service July 2011 - April 2015
Skills
Customer Service, Sales, Strategic Planning, Time Management, Marketing, Team Building, Entrepreneurship
Education
Henry Ford Community College
Associate of Arts and Sciences (A.A.S.)
Michigan State University
American Residential Services April 2012 - Present
local # 2 November 2007 - April 2010
ARS July 2005 - October 2007
Skills
Team Building, Operations Management, Customer Service, Strategic Planning, Leadership, Construction, Call Centers, Training, Sales
Education
Robert Morris University 1992 — 1993
Managment
Shaler High School 1989 — 1992
Diploma, General Studies
American Residential Services January 2011 - Present
Skills
Sales, Sales Management, Sales Operations
Education
Ferris State University - Kendall College of Art and Design
American Residential Services August 2000 - Present
Levitz Furniture September 1980 - April 1993
Skills
Accounts Receivable, Credit, Customer Service, Customer Satisfaction, Team Building, Accounting, Sarbanes-Oxley Act, Invoicing, Account Management, Microsoft Excel
Education
Lord Fairfax Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Accounting, 4.0
Northern Virginia Community College 2008 — 2011
Associate of Science (AS), Business Administration and Management, General, 4.0
California State University-Sacramento 1981 — 1983
Business Administration and Management, General
CBRE February 2015 - Present
Winchester Bowl January 2015 - Present
CarMax October 2011 - January 2015
CBRE July 2007 - May 2012
Blues City General Store November 2001 - May 2011
TruGreen LandCare December 2003 - August 2006
American Residential Services 1999 - 2003
Skills
Negotiation, Strategic Planning, Customer Service, Management, Sales, Microsoft Excel, Leadership, Microsoft Word, Project Management, Sales Management, Team Building, Marketing, Internal Controls, Inventory Management, Analysis, Banking, General Ledger, Process Improvement, Research, Financial Reporting, Training, Time Management, Visual Merchandising
Education
Concorde Career College-Memphis 2006 — 2007
Diploma, Surgical Technology/Technologist
Southwest Tennessee Community College 2004 — 2004
Pre-Requisites
American Residential Services December 2013 - January 2015
AC By Florida Comfort Systems July 2012 - April 2013
Superb Air August 2011 - July 2012
Conditioned Air January 2010 - November 2010
One Hour Heating & Air Conditioning, LLC August 2009 - January 2010
Best Home Services Inc March 2008 - May 2009
Michael Heating and Air November 2006 - February 2008
Weather Engineers Air Cond September 2005 - October 2006
Mid Florida Heating & Air October 2004 - August 2005
United States Marine Corps May 2002 - July 2004
Skills
Troubleshooting, Customer Service, Sales, Customer Satisfaction, Training
Education
Lorenzo Walker Institute of Technology 2000 — 2002
Pc Tech, pc technology
Lely High School 1998 — 2002
Diploma, High School/Secondary Diplomas and Certificates
Superior Group/Xerox Corporation December 2012 - Present
Insight Global October 2010 - June 2012
American Residential Services April 2010 - October 2010
Dental Practice January 2009 - March 2010
Larsen Leasing April 2007 - December 2008
Arthur J. Gallagher Company June 2006 - April 2007
Wolf Camera October 2003 - June 2006
Deere Park Associates September 2001 - October 2003
Boise Cascade Office Products May 1998 - September 2001
Casey Services/Accountemps September 1997 - May 1998
Education
Bradley University
Bachelor of Science, Communications