Americas Call Center
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Americas Call Center Employees
Employee
Years
Job
Industry
Alexis Audate Alexis Audate's Americas Call Center Experience September 2013 - February 2014
Job Digital Animation Instructor at Cathedral Arts Project
Industry Graphic Design
Experience
Cathedral Arts Project, Inc. June 2015 - July 2015
Pearson - Assessment & Instruction April 2015 - June 2015
Cathedral Arts Project, Inc. November 2014 - May 2015
Kelly Educational Services October 2014 - January 2015
Pearson Education Services Private Limited May 2014 - May 2014
Medtronic February 2014 - April 2014
America's Call Center September 2013 - February 2014
Medtronic August 2012 - February 2013
PowerHouse Anchor Management Consulting, Inc. August 2011 - March 2012
Smart Spending Magazine June 2010 - September 2011
Skills
Research, Photoshop, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, HTML, Facebook, Social Networking, Photography, Public Speaking, Illustrator, Magazines, Advertising, Publications, Graphics, InDesign, Non-profit Volunteer, Graphic Design, Layout, Flyers, Adobe Creative Suite, Art, Fine Art, Digital Photography, Visual Arts, Painting, Drawing, Editing, Contemporary Art
Education
Full Sail University 2010 — 2011
Master of Fine Arts (M.F.A.), Media Design
University of North Florida 2005 — 2009
Bachelor of Arts (B.A.), Painting/Drawing
University of North Florida 2005 — 2009
Bachelor of Fine Arts (B.F.A.), Graphic Design
Cathedral Arts Project, Inc. June 2015 - July 2015
Pearson - Assessment & Instruction April 2015 - June 2015
Cathedral Arts Project, Inc. November 2014 - May 2015
Kelly Educational Services October 2014 - January 2015
Pearson Education Services Private Limited May 2014 - May 2014
Medtronic February 2014 - April 2014
America's Call Center September 2013 - February 2014
Medtronic August 2012 - February 2013
PowerHouse Anchor Management Consulting, Inc. August 2011 - March 2012
Smart Spending Magazine June 2010 - September 2011
Skills
Research, Photoshop, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, HTML, Facebook, Social Networking, Photography, Public Speaking, Illustrator, Magazines, Advertising, Publications, Graphics, InDesign, Non-profit Volunteer, Graphic Design, Layout, Flyers, Adobe Creative Suite, Art, Fine Art, Digital Photography, Visual Arts, Painting, Drawing, Editing, Contemporary Art
Education
Full Sail University 2010 — 2011
Master of Fine Arts (M.F.A.), Media Design
University of North Florida 2005 — 2009
Bachelor of Arts (B.A.), Painting/Drawing
University of North Florida 2005 — 2009
Bachelor of Fine Arts (B.F.A.), Graphic Design
Pamela Dirnberger Pamela Dirnberger's Americas Call Center Experience March 2012 - January 2013
Job Tech hours for class at UMKC Costume Shop
Industry Design
Experience
UMKC Costume Shop January 2014 - Present
UMKC August 2013 - Present
Independent Contractor for Leapforce April 2013 - Present
Spinning Tree Theatre April 2014 - May 2014
America's Call Center March 2012 - January 2013
Transwest June 2011 - February 2012
GottaPlay Interactive, Inc. 2007 - 2008
CVS Caremark Corporation 2005 - 2007
Skills
Costume Design, Rendering, Sewing, Industrial Sewing, Stage Make-up, Cut & Sew, Drawing, Watercolor, Dyeing, Draping, Data Entry, Customer Service, Cashiering, Training, Technical Writing, Inventory Management, General Office..., General Office Skills, Corporate Communications, Email Clients, Order Management, Petty Cash, Multi-line Phone, Answering Phones, Client Liaison, Queue Management, Cash Receipts, Issue Resolution, Secretarial Skills, Couriers, Process Consulting, Statistics, Search Engine Ranking, Telephone Skills, Sales
Education
University of Missouri - Kansas City 2013 — 2015
Bachelor's Degree, Theatre - Costume Design, Senior
University of Missouri-Kansas City 2008 — 2011
Bachelor's of Arts & Sciences, Sociology & Anthropology
University of Central Missouri 2000 — 2003
no degree earned, Psychology, Theatre, Spanish
UMKC Costume Shop January 2014 - Present
UMKC August 2013 - Present
Independent Contractor for Leapforce April 2013 - Present
Spinning Tree Theatre April 2014 - May 2014
America's Call Center March 2012 - January 2013
Transwest June 2011 - February 2012
GottaPlay Interactive, Inc. 2007 - 2008
CVS Caremark Corporation 2005 - 2007
Skills
Costume Design, Rendering, Sewing, Industrial Sewing, Stage Make-up, Cut & Sew, Drawing, Watercolor, Dyeing, Draping, Data Entry, Customer Service, Cashiering, Training, Technical Writing, Inventory Management, General Office..., General Office Skills, Corporate Communications, Email Clients, Order Management, Petty Cash, Multi-line Phone, Answering Phones, Client Liaison, Queue Management, Cash Receipts, Issue Resolution, Secretarial Skills, Couriers, Process Consulting, Statistics, Search Engine Ranking, Telephone Skills, Sales
Education
University of Missouri - Kansas City 2013 — 2015
Bachelor's Degree, Theatre - Costume Design, Senior
University of Missouri-Kansas City 2008 — 2011
Bachelor's of Arts & Sciences, Sociology & Anthropology
University of Central Missouri 2000 — 2003
no degree earned, Psychology, Theatre, Spanish
Christina Schlosser Christina Schlosser's Americas Call Center Experience July 2013 - Present
Job Customer Service Representative at America's Call Center
Industry Education Management
Experience
America's Call Center July 2013 - Present
Pinnacle Career Institute February 2012 - January 2013
Education
Kansas State University 1995 — 2000
Music Teacher Education
America's Call Center July 2013 - Present
Pinnacle Career Institute February 2012 - January 2013
Education
Kansas State University 1995 — 2000
Music Teacher Education
Melanie Byrd's Americas Call Center Experience January 2001 - January 2003
Job Quality Control Manager at LoanLogics
Industry Banking
Experience
LoanLogics, Inc. June 2015 - Present
LoanLogics, Inc. June 2014 - Present
American Mortgage Consultants, Inc. 2014 - Present
CoreLogic November 2012 - December 2013
Opus CMC April 2012 - November 2012
Wells Fargo July 2011 - January 2012
Bank of America July 2011 - January 2012
JPMorgan Chase January 2008 - January 2011
Bank of America April 2006 - November 2007
Americas Call Center January 2001 - January 2003
Skills
Mortgage Underwriting, Loss Mitigation, Foreclosures, Credit Risk, FHA, FHA financing, USDA, VA loans, FNMA, FHLMC, Due Diligence, Residential Mortgages, Banking, Mortgage Banking, Mortgage Lending, Financial Risk, Financial Analysis, FCRA, loss mit, VA Loans, FHA Financing, Refinance, Credit Analysis, Underwriting, Loans, Credit, Management, Finance, Analysis
Education
University of Phoenix 2012 — 2016
Information Technology, Computer and Information Systems Security/Information Assurance
LoanLogics, Inc. June 2015 - Present
LoanLogics, Inc. June 2014 - Present
American Mortgage Consultants, Inc. 2014 - Present
CoreLogic November 2012 - December 2013
Opus CMC April 2012 - November 2012
Wells Fargo July 2011 - January 2012
Bank of America July 2011 - January 2012
JPMorgan Chase January 2008 - January 2011
Bank of America April 2006 - November 2007
Americas Call Center January 2001 - January 2003
Skills
Mortgage Underwriting, Loss Mitigation, Foreclosures, Credit Risk, FHA, FHA financing, USDA, VA loans, FNMA, FHLMC, Due Diligence, Residential Mortgages, Banking, Mortgage Banking, Mortgage Lending, Financial Risk, Financial Analysis, FCRA, loss mit, VA Loans, FHA Financing, Refinance, Credit Analysis, Underwriting, Loans, Credit, Management, Finance, Analysis
Education
University of Phoenix 2012 — 2016
Information Technology, Computer and Information Systems Security/Information Assurance
Kevin Herdina Kevin Herdina's Americas Call Center Experience October 2004 - August 2006
Job Graphic Design
Industry Graphic Design
Experience
America's Call Center October 2004 - August 2006
Northwestern Mutual (Ertz Agency) March 2002 - October 2004
American Century Investments April 1997 - September 2001
Skills
Adobe Software, Microsoft Office, Staff Training
Education
Globe University - Madison East 2010 — 2011
Associates, Interactive Media & Graphic Design
Northwest Missouri State University 1991 — 1992
History
America's Call Center October 2004 - August 2006
Northwestern Mutual (Ertz Agency) March 2002 - October 2004
American Century Investments April 1997 - September 2001
Skills
Adobe Software, Microsoft Office, Staff Training
Education
Globe University - Madison East 2010 — 2011
Associates, Interactive Media & Graphic Design
Northwest Missouri State University 1991 — 1992
History
Paul Shock's Americas Call Center Experience July 1999 - January 2004
Job Senior Project Manager at Black Knight Financial Services
Industry Financial Services
Experience
Black Knight Financial Services October 2012 - Present
Deutsche Bank October 2011 - October 2012
Lender Processing Services, Inc. (LPS) January 2004 - October 2011
America's Call Center July 1999 - January 2004
United States Navy July 1983 - June 1994
Skills
Troubleshooting, SDLC, Full SDLC, Disaster Recovery, Process Improvement, Waterfall, Vendor Management, Release Management, Change Management, Requirements Analysis, Team Leadership, Data Center, PCI DSS, Visio, Project Delivery, Software Documentation, Project Portfolio..., SharePoint, Resource Management, Project Management, Management, Risk Management
Education
Florida State College at Jacksonville 1999 — 2000
Elkins Institute 1992 — 1994
BS, Computer Science
Black Knight Financial Services October 2012 - Present
Deutsche Bank October 2011 - October 2012
Lender Processing Services, Inc. (LPS) January 2004 - October 2011
America's Call Center July 1999 - January 2004
United States Navy July 1983 - June 1994
Skills
Troubleshooting, SDLC, Full SDLC, Disaster Recovery, Process Improvement, Waterfall, Vendor Management, Release Management, Change Management, Requirements Analysis, Team Leadership, Data Center, PCI DSS, Visio, Project Delivery, Software Documentation, Project Portfolio..., SharePoint, Resource Management, Project Management, Management, Risk Management
Education
Florida State College at Jacksonville 1999 — 2000
Elkins Institute 1992 — 1994
BS, Computer Science
Tom Andreu's Americas Call Center Experience January 2004 - June 2007
Job Information Technology Leader
Industry Computer Software
Experience
Incepture August 2012 - Present
Incepture November 2009 - August 2012
Blue Cross Blue Shield of Florida June 2007 - April 2009
America's Call Center January 2004 - June 2007
Blue Cross Blue Shield of Florida January 2000 - January 2004
Beeline.Com January 1998 - January 2000
AT&T American Transtech (Convergys) January 1996 - January 1998
Barnett Technologies January 1994 - January 1996
CSX Technologies January 1989 - January 1994
Skills
Integration, Enterprise Software, Vendor Management, Business Analysis, Solution Architecture, Web Services, .NET, Process Improvement, Business Process, Security, Strategy, Management, Architectures, Analysis, Training, Identity Management, Architecture, Business Intelligence, Leadership, Requirements Analysis, SDLC
Education
Jacksonville State University 1981 — 1986
Bachelor of Science Degree, Double Major; Computer Science & Mathematics
Incepture August 2012 - Present
Incepture November 2009 - August 2012
Blue Cross Blue Shield of Florida June 2007 - April 2009
America's Call Center January 2004 - June 2007
Blue Cross Blue Shield of Florida January 2000 - January 2004
Beeline.Com January 1998 - January 2000
AT&T American Transtech (Convergys) January 1996 - January 1998
Barnett Technologies January 1994 - January 1996
CSX Technologies January 1989 - January 1994
Skills
Integration, Enterprise Software, Vendor Management, Business Analysis, Solution Architecture, Web Services, .NET, Process Improvement, Business Process, Security, Strategy, Management, Architectures, Analysis, Training, Identity Management, Architecture, Business Intelligence, Leadership, Requirements Analysis, SDLC
Education
Jacksonville State University 1981 — 1986
Bachelor of Science Degree, Double Major; Computer Science & Mathematics
Lacy Hecker's Americas Call Center Experience November 2009 - May 2011
Job Sales Associate/Customer Service at Visual Click Software
Industry Telecommunications
Experience
Visual Click Software September 2011 - Present
America's Call Center November 2009 - May 2011
Skills
Customer Relations, Account Management, Microsoft Office, Problem Solving, Sales, Social Media Marketing, Marketing, Marketing Strategy, Marketing Communications, Customer Service, Social Media, Salesforce.com, B2B, CRM, Direct Sales, Sales Process, Cold Calling
Education
Northern Arizona University
Visual Click Software September 2011 - Present
America's Call Center November 2009 - May 2011
Skills
Customer Relations, Account Management, Microsoft Office, Problem Solving, Sales, Social Media Marketing, Marketing, Marketing Strategy, Marketing Communications, Customer Service, Social Media, Salesforce.com, B2B, CRM, Direct Sales, Sales Process, Cold Calling
Education
Northern Arizona University
Vivienne Creamer's Americas Call Center Experience January 2012 - Present
Job Account Manager at America's Call Center
Industry Telecommunications
Experience
America's Call Center January 2012 - Present
Farmers Insurance Group of Companies September 2010 - October 2011
Farmers Insurance Group of Companies March 2009 - September 2010
Skills
Microsoft Office
Education
Truman State University 2004 — 2008
Bachelor of Arts (B.A.), Communication and Media Studies
America's Call Center January 2012 - Present
Farmers Insurance Group of Companies September 2010 - October 2011
Farmers Insurance Group of Companies March 2009 - September 2010
Skills
Microsoft Office
Education
Truman State University 2004 — 2008
Bachelor of Arts (B.A.), Communication and Media Studies
Jennifer Lilja's Americas Call Center Experience February 2003 - June 2004
Job Professional Customer Service Expert
Industry Research
Experience
TBC Corporation August 2013 - Present
Maersk Line July 2011 - December 2012
ScentAir June 2008 - January 2010
Intermec Technologies December 2006 - October 2007
CVS Caremark Corporation November 2004 - September 2005
America's Call Center February 2003 - June 2004
The Walt Disney Company July 1998 - November 2002
USD 500 August 2000 - April 2002
Sysco July 1997 - June 2000
Skills
Customer Service, Windows, Microsoft Word, Microsoft Excel, PowerPoint, Access, Lotus Notes, Microsoft Office, Outlook, AS400 system, Siebel, SAP, International Shipping, Shipping, International Logistics, Foodservice Distribution, Typing, Team Leadership, Educational Leadership, Education, Management, Baking, Reports, Supervisory Skills
Education
Ottawa University-Kansas City
Bachelor of Arts (B.A.), Educational Studies
Donnelly College
Associates in Arts, Business Administration and Management, General
TBC Corporation August 2013 - Present
Maersk Line July 2011 - December 2012
ScentAir June 2008 - January 2010
Intermec Technologies December 2006 - October 2007
CVS Caremark Corporation November 2004 - September 2005
America's Call Center February 2003 - June 2004
The Walt Disney Company July 1998 - November 2002
USD 500 August 2000 - April 2002
Sysco July 1997 - June 2000
Skills
Customer Service, Windows, Microsoft Word, Microsoft Excel, PowerPoint, Access, Lotus Notes, Microsoft Office, Outlook, AS400 system, Siebel, SAP, International Shipping, Shipping, International Logistics, Foodservice Distribution, Typing, Team Leadership, Educational Leadership, Education, Management, Baking, Reports, Supervisory Skills
Education
Ottawa University-Kansas City
Bachelor of Arts (B.A.), Educational Studies
Donnelly College
Associates in Arts, Business Administration and Management, General