America's Remote Help Desk
Description
Address: 1332 Londontown Blvd #105, Eldersburg, MD 21784 Phone: (410) 727-8330: : : : Website: : Category: Place name: :
America's Remote Help Desk List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at America's Remote Help Desk. You can filter them based on skills, years of employment, job, education, department, and prior employment.
America's Remote Help Desk Salaries. You can even request information on how much does America's Remote Help Desk pay if you want to. Learn about salaries, pros and cons of working for America's Remote Help Desk directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
32 America's Remote Help Desk employees in database. Find out everything there's to know about America's Remote Help Desk employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
America's Remote Help Desk Employees
Employee
Years
Job
Industry
Charles Hammett Charles Hammett's America's Remote Help Desk Experience February 2013 - August 2013
Job Director, Information Technology at HighPoint Global, LLC Technology Leader, Cloud Expert and Solution Provider
Industry Information Technology and Services
Experience
HighPoint Global, LLC August 2013 - Present
America's Remote Help Desk February 2013 - August 2013
AdvanceMed - NCI Information Systems, Inc. November 2005 - February 2013
AdvanceMed - CSC November 2005 - April 2011
DP Solutions July 2001 - November 2005
CTI (Continental Technologies, Inc) April 1997 - June 2001
Skills
MCSE 2003, CompTIA A+ Certification, Security+ Certified..., CCNA, Network+, MCSA, INET+, CCEA, CDA, JNCIA-FWV, VMware ESX, LeftHand, Microsoft Network, IBM XIV, Microsoft Exchange, Information Technology, Active Directory, Linux, Juniper, VMware View, Microsoft Windows Server, Comptia Server+, CompTIA Network+..., Comptia Server+..., HP Proliant Servers, IBM Director, IBM iSeries, IBM Servers, Dell PowerEdge Servers, HP Procurve Networking, DoubleTake, Backup Exec, CommVault, Citrix Metaframe, Security Patch..., Microsoft Office, Network Security, NIST, FISMA, Enterprise Network..., HP Proliant, Microsoft Servers, Citrix, Cisco Technologies, Security, DNS, Microsoft Certified..., SAN, Firewalls, Network Design
Education
Dynamic Worldwide 2005 — 2005
Juniper Firewall/VPN Training, Pass
Advance Computer Technology Training 2001 — 2002
CompTIA Network+, Pass
Advance Computer Technology Training 2000 — 2001
MCSE 4.0, Pass
Harford Community College 1998 — 1999
Information Technology
Ace Computer Training Center
Cisco Certified Network Associate, Pass
Edgewood High School
Edgewood High School
Edgewood High Scool
Emergent Online Inc
Citrix Nfuse Classic, Pass
Emergent Online Inc.
Citrix Metaframe XP1.0 w/FR2, Pass
HighPoint Global, LLC August 2013 - Present
America's Remote Help Desk February 2013 - August 2013
AdvanceMed - NCI Information Systems, Inc. November 2005 - February 2013
AdvanceMed - CSC November 2005 - April 2011
DP Solutions July 2001 - November 2005
CTI (Continental Technologies, Inc) April 1997 - June 2001
Skills
MCSE 2003, CompTIA A+ Certification, Security+ Certified..., CCNA, Network+, MCSA, INET+, CCEA, CDA, JNCIA-FWV, VMware ESX, LeftHand, Microsoft Network, IBM XIV, Microsoft Exchange, Information Technology, Active Directory, Linux, Juniper, VMware View, Microsoft Windows Server, Comptia Server+, CompTIA Network+..., Comptia Server+..., HP Proliant Servers, IBM Director, IBM iSeries, IBM Servers, Dell PowerEdge Servers, HP Procurve Networking, DoubleTake, Backup Exec, CommVault, Citrix Metaframe, Security Patch..., Microsoft Office, Network Security, NIST, FISMA, Enterprise Network..., HP Proliant, Microsoft Servers, Citrix, Cisco Technologies, Security, DNS, Microsoft Certified..., SAN, Firewalls, Network Design
Education
Dynamic Worldwide 2005 — 2005
Juniper Firewall/VPN Training, Pass
Advance Computer Technology Training 2001 — 2002
CompTIA Network+, Pass
Advance Computer Technology Training 2000 — 2001
MCSE 4.0, Pass
Harford Community College 1998 — 1999
Information Technology
Ace Computer Training Center
Cisco Certified Network Associate, Pass
Edgewood High School
Edgewood High School
Edgewood High Scool
Emergent Online Inc
Citrix Nfuse Classic, Pass
Emergent Online Inc.
Citrix Metaframe XP1.0 w/FR2, Pass
Shane Hedrington Shane Hedrington's America's Remote Help Desk Experience October 2010 - November 2013
Job IT Manager at Jesuit Volunteer Corps
Industry Information Technology and Services
Experience
Jesuit Volunteer Corps December 2013 - Present
America's Remote Help Desk October 2010 - November 2013
Family Respiratory January 2010 - October 2010
Brookside Properties, Inc. June 2004 - December 2009
Skills
Blackberry Enterprise..., Active Directory, DHCP, VMware, Disaster Recovery, Citrix, Windows Server, Mac, Help Desk Support, XP, Cloud Computing, DNS, Technical Support, VPN, vSphere, IT Operations, Servers, Windows 7, Firewalls, Service Desk, Computer Hardware, Virtualization, Windows XP, System Administration, Project Management, SharePoint, IT Management, Troubleshooting, Information Technology, Microsoft Exchange, Networking, Security, Process Improvement, Hardware, Network Security
Education
University of Maryland University College 2013 — 2015
Bachelor’s Degree, Cybersecurity, 3.67 GPA
Middle Tennessee State University 1993 — 1998
Computer and Information Sciences, General
Jesuit Volunteer Corps December 2013 - Present
America's Remote Help Desk October 2010 - November 2013
Family Respiratory January 2010 - October 2010
Brookside Properties, Inc. June 2004 - December 2009
Skills
Blackberry Enterprise..., Active Directory, DHCP, VMware, Disaster Recovery, Citrix, Windows Server, Mac, Help Desk Support, XP, Cloud Computing, DNS, Technical Support, VPN, vSphere, IT Operations, Servers, Windows 7, Firewalls, Service Desk, Computer Hardware, Virtualization, Windows XP, System Administration, Project Management, SharePoint, IT Management, Troubleshooting, Information Technology, Microsoft Exchange, Networking, Security, Process Improvement, Hardware, Network Security
Education
University of Maryland University College 2013 — 2015
Bachelor’s Degree, Cybersecurity, 3.67 GPA
Middle Tennessee State University 1993 — 1998
Computer and Information Sciences, General
Jason Wyckoff Jason Wyckoff's America's Remote Help Desk Experience 2013 - 2014
Job Senior Director of Products & Engineering at NFIB
Industry Information Technology and Services
Experience
National Federation of Independent Business (NFIB) June 2015 - Present
InfoWorks, Inc. April 2014 - June 2015
America's Remote Help Desk 2013 - 2014
Sterling Partners 2008 - 2013
Stericycle 2004 - 2008
JPMorgan Chase / Bank One 2003 - 2004
Click Commerce 2001 - 2003
Accenture 1997 - 2001
Education
University of Illinois at Urbana-Champaign - College of Business 1994 — 1997
BS, Management Information Systems
National Federation of Independent Business (NFIB) June 2015 - Present
InfoWorks, Inc. April 2014 - June 2015
America's Remote Help Desk 2013 - 2014
Sterling Partners 2008 - 2013
Stericycle 2004 - 2008
JPMorgan Chase / Bank One 2003 - 2004
Click Commerce 2001 - 2003
Accenture 1997 - 2001
Education
University of Illinois at Urbana-Champaign - College of Business 1994 — 1997
BS, Management Information Systems
Eileen Voigt Eileen Voigt's America's Remote Help Desk Experience August 2010 - May 2015
Job Manager, RSC at All Covered
Industry Information Technology and Services
Experience
All Covered August 2010 - Present
America's Remote Help Desk August 2010 - May 2015
Dennis Boyle, PA/Sunset Builders, Inc September 2005 - June 2011
America's Remote Help Desk August 2007 - August 2010
Echo Management Group April 1991 - July 2001
Skills
Analysis, Process Improvement, Information Technology, Outsourcing, System Administration, Vendor Management, SharePoint, Microsoft Office, Change Management, Strategic Planning, Business Development, Team Leadership, Software Documentation, Project Management, IT Management, Leadership, Budgets, Operations Management, Troubleshooting
Education
North Carolina State University 1985 — 1989
Bachelor of Science (B.S.), Industrial Engineering
All Covered August 2010 - Present
America's Remote Help Desk August 2010 - May 2015
Dennis Boyle, PA/Sunset Builders, Inc September 2005 - June 2011
America's Remote Help Desk August 2007 - August 2010
Echo Management Group April 1991 - July 2001
Skills
Analysis, Process Improvement, Information Technology, Outsourcing, System Administration, Vendor Management, SharePoint, Microsoft Office, Change Management, Strategic Planning, Business Development, Team Leadership, Software Documentation, Project Management, IT Management, Leadership, Budgets, Operations Management, Troubleshooting
Education
North Carolina State University 1985 — 1989
Bachelor of Science (B.S.), Industrial Engineering
Abhram Arceo (Network+, Security+, CEH, RHCSA)'s America's Remote Help Desk Experience October 2010 - October 2012
Job Digital Network Exploitation Analyst at National Security Agency
Industry Defense & Space
Experience
DOD September 2014 - Present
Toasted PC February 2010 - Present
Level Up News October 2009 - Present
AAI Corporation October 2012 - September 2014
America's Remote Help Desk October 2010 - October 2012
University of Maryland Baltimore County September 2007 - October 2010
Gallagher Evelius & Jones July 2005 - October 2007
Skills
CompTIA A+ Certification, CompTIA Network+, Security+, CEH, Information Technology, Computer Repair, Windows 7, Windows XP Pro, Red Hat Linux, WordPress, Photoshop, Computer Hardware, Cyber-security, Active Directory, RHCSA, Network Administration, Network Security, Information Assurance, VMware, Penetration Testing, Computer Security, Information Security, Servers, Windows XP, CompTIA Security+, Networking
Education
University of Maryland University College 2010 — 2014
Master's degree, Cyber/Electronic Operations and Warfare
University of Maryland Baltimore County 2000 — 2005
Bachelor of Science (B.S.), Management Information Systems, General
Dundalk High School
DOD September 2014 - Present
Toasted PC February 2010 - Present
Level Up News October 2009 - Present
AAI Corporation October 2012 - September 2014
America's Remote Help Desk October 2010 - October 2012
University of Maryland Baltimore County September 2007 - October 2010
Gallagher Evelius & Jones July 2005 - October 2007
Skills
CompTIA A+ Certification, CompTIA Network+, Security+, CEH, Information Technology, Computer Repair, Windows 7, Windows XP Pro, Red Hat Linux, WordPress, Photoshop, Computer Hardware, Cyber-security, Active Directory, RHCSA, Network Administration, Network Security, Information Assurance, VMware, Penetration Testing, Computer Security, Information Security, Servers, Windows XP, CompTIA Security+, Networking
Education
University of Maryland University College 2010 — 2014
Master's degree, Cyber/Electronic Operations and Warfare
University of Maryland Baltimore County 2000 — 2005
Bachelor of Science (B.S.), Management Information Systems, General
Dundalk High School
John J. Morton John J. Morton's America's Remote Help Desk Experience August 2011 - September 2014
Job Regional Sales Executive MilnerFenwick Inc.
Industry Information Technology and Services
Experience
Milner-Fenwick April 2015 - Present
Americas Remote Help Desk August 2011 - September 2014
Remote Tiger Inc. August 2007 - August 2011
LCG October 2005 - August 2007
Skills
Business Development, New Business Development, Account Management, IT Outsourcing, Cold Calling, Closing Skills, Sales Management, Account Planning, Software Solution Sales, Enterprise Software, Enterprise Solution..., Pipeline Management, Hunter, SPIN Selling, Channel Sales, Sales Force CMS, IT Training Services, Non-profits..., MS Office, MS CRM
Education
Towson Catholic High School
Academic Scientific
University of Baltimore Merrick School of Business
Bachelor of Science, Marketing
Milner-Fenwick April 2015 - Present
Americas Remote Help Desk August 2011 - September 2014
Remote Tiger Inc. August 2007 - August 2011
LCG October 2005 - August 2007
Skills
Business Development, New Business Development, Account Management, IT Outsourcing, Cold Calling, Closing Skills, Sales Management, Account Planning, Software Solution Sales, Enterprise Software, Enterprise Solution..., Pipeline Management, Hunter, SPIN Selling, Channel Sales, Sales Force CMS, IT Training Services, Non-profits..., MS Office, MS CRM
Education
Towson Catholic High School
Academic Scientific
University of Baltimore Merrick School of Business
Bachelor of Science, Marketing
Don Greger's America's Remote Help Desk Experience December 2007 - January 2009
Job
Industry Information Technology and Services
Experience
DataBank IMX January 2014 - Present
IBM - Tealeaf June 2012 - December 2013
DocPoint Solutions November 2009 - June 2012
America's Remote Help Desk December 2007 - January 2009
Business and Management Consultant 2004 - 2009
Driven Inc 2004 - 2007
HIPAAdocs 2001 - 2004
First Consulting Group 2000 - 2001
IKON 1995 - 2000
Orange Technologies 1991 - 1995
Skills
Strategic Planning, Business Development, Business Strategy, Consulting, Business Process..., Professional Services, SaaS, Project Management, SharePoint, Start-ups, Cloud Computing, New Business Development, Leadership, Account Management, Enterprise Software, Integration, Business Intelligence, Program Management, Management, Vendor Management, Executive Management, Salesforce.com, Sales, Business Analysis, Product Management, Solution Selling, CRM, Strategic Partnerships
Education
Penn State University 1979 — 1984
BS
Penn State University
Bachelor of Science in Engineering
DataBank IMX January 2014 - Present
IBM - Tealeaf June 2012 - December 2013
DocPoint Solutions November 2009 - June 2012
America's Remote Help Desk December 2007 - January 2009
Business and Management Consultant 2004 - 2009
Driven Inc 2004 - 2007
HIPAAdocs 2001 - 2004
First Consulting Group 2000 - 2001
IKON 1995 - 2000
Orange Technologies 1991 - 1995
Skills
Strategic Planning, Business Development, Business Strategy, Consulting, Business Process..., Professional Services, SaaS, Project Management, SharePoint, Start-ups, Cloud Computing, New Business Development, Leadership, Account Management, Enterprise Software, Integration, Business Intelligence, Program Management, Management, Vendor Management, Executive Management, Salesforce.com, Sales, Business Analysis, Product Management, Solution Selling, CRM, Strategic Partnerships
Education
Penn State University 1979 — 1984
BS
Penn State University
Bachelor of Science in Engineering
Levett Dan's America's Remote Help Desk Experience March 2010 - Present
Job Technology Advisor at America's Remote Help Desk
Industry Information Technology and Services
Experience
All Covered May 2015 - Present
America's Remote Help Desk March 2010 - Present
Brown Advisory December 2006 - September 2009
PNC October 2000 - December 2006
Skills
Firewalls, Routers, DNS, DHCP, VMware, Virtualization, Disaster Recovery, Cisco Technologies, Active Directory, Citrix, Microsoft Exchange, Windows Server, Network Security, VMware ESX, Blackberry Enterprise..., Networking, vSphere, VMware vSphere
Education
Bel Air High School 1995 — 1999
/Training/Etc
Red Hat Enterprise Linux RH-133
Carroll Community College
Cisco CCNA / ICND
New Horizons
Interconnecting Cisco Network Devices
Skyline Advanced Technology Services
Building Scalable Cisco Internetworks
All Covered May 2015 - Present
America's Remote Help Desk March 2010 - Present
Brown Advisory December 2006 - September 2009
PNC October 2000 - December 2006
Skills
Firewalls, Routers, DNS, DHCP, VMware, Virtualization, Disaster Recovery, Cisco Technologies, Active Directory, Citrix, Microsoft Exchange, Windows Server, Network Security, VMware ESX, Blackberry Enterprise..., Networking, vSphere, VMware vSphere
Education
Bel Air High School 1995 — 1999
/Training/Etc
Red Hat Enterprise Linux RH-133
Carroll Community College
Cisco CCNA / ICND
New Horizons
Interconnecting Cisco Network Devices
Skyline Advanced Technology Services
Building Scalable Cisco Internetworks
Stephen Payer Stephen Payer's America's Remote Help Desk Experience 2014 - Present
Job Network Operations Center Manager at All Covered
Industry Information Technology and Services
Experience
America's Remote Help Desk 2014 - Present
America's Remote Help Desk February 2014 - May 2014
Commerce Corporation January 2006 - April 2013
Commerce Corporation May 1995 - December 2005
Kaelin Sportswear July 1990 - May 1995
Skills
Strategic Planning, Inventory Management, Wholesale, Retail, Merchandising, Forecasting, Sales Management, New Business Development, Pricing, Income Statement, Sales Operations, Management, Sales, Supply Chain, E-commerce
Education
University of Maryland Baltimore County 1986 — 1990
Bachelor of Science (B.S.), Computer Science
Catonsville Community College 1983 — 1986
Associate's degree, Electrical and Electronics Engineering
America's Remote Help Desk 2014 - Present
America's Remote Help Desk February 2014 - May 2014
Commerce Corporation January 2006 - April 2013
Commerce Corporation May 1995 - December 2005
Kaelin Sportswear July 1990 - May 1995
Skills
Strategic Planning, Inventory Management, Wholesale, Retail, Merchandising, Forecasting, Sales Management, New Business Development, Pricing, Income Statement, Sales Operations, Management, Sales, Supply Chain, E-commerce
Education
University of Maryland Baltimore County 1986 — 1990
Bachelor of Science (B.S.), Computer Science
Catonsville Community College 1983 — 1986
Associate's degree, Electrical and Electronics Engineering
Jennifer S. Bowers Jennifer S. Bowers's America's Remote Help Desk Experience October 2006 - November 2007
Job Project & Change Management Professional
Industry Utilities
Experience
Sunrun 2015 - Present
Accenture January 2013 - August 2015
Pyramid Construction Services April 2012 - January 2013
Carroll Hospital Center January 2008 - January 2012
America's Remote Help Desk October 2006 - November 2007
Multi-Properties, Inc. July 2004 - October 2006
Rite Aid September 2001 - July 2004
Mt. Holly Food Market January 1999 - September 2001
Skills
Analysis, Human Resources, Customer Service, Leadership, Vendor Management, Recruiting, Contract Negotiation, Policy, Change Management, Contract Management, Budgets, Data Analysis, Strategic Planning, Business Planning, Corporate Communications, Social Media Marketing, Marketing Strategy, Integrated Marketing..., Knowledge Management, Executive Development, Strategic Communications, Training, Organizational..., Management, Talent Management, Organizational Design, Content Strategy, Microsoft Project, Project Planning, Operations Management
Education
Baker College Center for Graduate Studies 2012 — 2015
Master of Business Administration (MBA)
Towson University
Bachelors, Political Science
Sunrun 2015 - Present
Accenture January 2013 - August 2015
Pyramid Construction Services April 2012 - January 2013
Carroll Hospital Center January 2008 - January 2012
America's Remote Help Desk October 2006 - November 2007
Multi-Properties, Inc. July 2004 - October 2006
Rite Aid September 2001 - July 2004
Mt. Holly Food Market January 1999 - September 2001
Skills
Analysis, Human Resources, Customer Service, Leadership, Vendor Management, Recruiting, Contract Negotiation, Policy, Change Management, Contract Management, Budgets, Data Analysis, Strategic Planning, Business Planning, Corporate Communications, Social Media Marketing, Marketing Strategy, Integrated Marketing..., Knowledge Management, Executive Development, Strategic Communications, Training, Organizational..., Management, Talent Management, Organizational Design, Content Strategy, Microsoft Project, Project Planning, Operations Management
Education
Baker College Center for Graduate Studies 2012 — 2015
Master of Business Administration (MBA)
Towson University
Bachelors, Political Science
Scott Stover Scott Stover's America's Remote Help Desk Experience July 2012 - May 2013
Job Senior Consultant at Centric Consulting
Industry Information Technology and Services
Experience
Centric Consulting May 2013 - Present
TrackBoost April 2013 - Present
America's Remote Help Desk July 2012 - May 2013
America's Remote Help Desk April 2011 - July 2012
Intus Technologies February 2002 - November 2010
Skills
People Skills, Communication Skills, Broad knowledge of..., C#, Microsoft SQL Server, Software Development..., IIS, SharePoint, ASP, Project Management, VMware, Troubleshooting, Windows Server, Visual Basic, Operating Systems, .NET, SDLC, ASP.NET, Team Leadership, Active Directory, Networking, Software Project..., Technical Support, Citrix, Microsoft Exchange, VB.NET, SSRS, Software Documentation, SQL, Business Development, MS Project, Disaster Recovery, Cloud Computing, IT Management, ITIL, System Administration, Databases, Information Technology, PHP, DHCP, Windows 7, Quality Assurance
Education
International Business College 2000 — 2001
Associate of Science (AS), Computer Programming
Centric Consulting May 2013 - Present
TrackBoost April 2013 - Present
America's Remote Help Desk July 2012 - May 2013
America's Remote Help Desk April 2011 - July 2012
Intus Technologies February 2002 - November 2010
Skills
People Skills, Communication Skills, Broad knowledge of..., C#, Microsoft SQL Server, Software Development..., IIS, SharePoint, ASP, Project Management, VMware, Troubleshooting, Windows Server, Visual Basic, Operating Systems, .NET, SDLC, ASP.NET, Team Leadership, Active Directory, Networking, Software Project..., Technical Support, Citrix, Microsoft Exchange, VB.NET, SSRS, Software Documentation, SQL, Business Development, MS Project, Disaster Recovery, Cloud Computing, IT Management, ITIL, System Administration, Databases, Information Technology, PHP, DHCP, Windows 7, Quality Assurance
Education
International Business College 2000 — 2001
Associate of Science (AS), Computer Programming
Karen Guerrasio Karen Guerrasio's America's Remote Help Desk Experience March 2013 - April 2015
Job Operations Specialist at All Covered
Industry Accounting
Experience
All Covered May 2015 - Present
America's Remote Help Desk March 2013 - April 2015
Hannah More School July 2007 - January 2013
Cadmus Communications March 1998 - July 2007
Hertzbach June 1994 - March 1998
Skills
Microsoft Excel, Microsoft Word, QuickBooks, Lawson General Ledger, Microsoft Dynamics, Oral andWritten..., Financial Reporting, Financial Analysis, Payroll
Education
Catonsville Community College 1991 — 1993
Associate of Arts (A.A.), Accounting
Franklin High School 1985 — 1988
Carroll Community College
Health Information Technology
All Covered May 2015 - Present
America's Remote Help Desk March 2013 - April 2015
Hannah More School July 2007 - January 2013
Cadmus Communications March 1998 - July 2007
Hertzbach June 1994 - March 1998
Skills
Microsoft Excel, Microsoft Word, QuickBooks, Lawson General Ledger, Microsoft Dynamics, Oral andWritten..., Financial Reporting, Financial Analysis, Payroll
Education
Catonsville Community College 1991 — 1993
Associate of Arts (A.A.), Accounting
Franklin High School 1985 — 1988
Carroll Community College
Health Information Technology
Ben Denney Ben Denney's America's Remote Help Desk Experience 2011 - 2012
Job Application Security, Access Provisioning Admin at Freddie Mac
Industry Information Technology and Services
Experience
Freddie Mac September 2014 - Present
Fannie Mae September 2012 - April 2014
America's Remote Help Desk 2011 - 2012
Infinity QS August 2010 - October 2011
Computer Sciences Corporation February 2010 - August 2010
Aflac July 2007 - October 2009
Nerd911 Computer Repair July 2006 - July 2007
Russell Athletic August 2004 - January 2006
SAIC contracted to Department of Energy June 2000 - July 2004
Skills
IT Operations, Troubleshooting, Active Directory, Technical Support, Operating Systems, Help Desk Support, Microsoft Exchange, Networking, Software Documentation, Computer Hardware, Software Installation, Citrix, Laptops, Computer Security, SQL, Access, Blackberry, Hardware, Information Technology, Printers, Databases, Network Administration, SharePoint, BMC Remedy, Windows XP, Quality Assurance, Testing, Windows 7, Security, Information Security
Education
Carson-Newman University
Bachelor of Arts, Communications
Freddie Mac September 2014 - Present
Fannie Mae September 2012 - April 2014
America's Remote Help Desk 2011 - 2012
Infinity QS August 2010 - October 2011
Computer Sciences Corporation February 2010 - August 2010
Aflac July 2007 - October 2009
Nerd911 Computer Repair July 2006 - July 2007
Russell Athletic August 2004 - January 2006
SAIC contracted to Department of Energy June 2000 - July 2004
Skills
IT Operations, Troubleshooting, Active Directory, Technical Support, Operating Systems, Help Desk Support, Microsoft Exchange, Networking, Software Documentation, Computer Hardware, Software Installation, Citrix, Laptops, Computer Security, SQL, Access, Blackberry, Hardware, Information Technology, Printers, Databases, Network Administration, SharePoint, BMC Remedy, Windows XP, Quality Assurance, Testing, Windows 7, Security, Information Security
Education
Carson-Newman University
Bachelor of Arts, Communications
Nathan Kodak Nathan Kodak's America's Remote Help Desk Experience May 2007 - March 2012
Job Sr. Project Engineer at Howard Tech Advisors
Industry Information Technology and Services
Experience
Howard Tech Advisors November 2014 - Present
OmegaCor Technologies April 2014 - October 2014
CAS Severn, Inc July 2012 - February 2014
Robert Half Technology July 2012 - August 2012
America's Remote Help Desk May 2007 - March 2012
Rydex Investments 2006 - 2007
Skills
DNS, DHCP, VMware, SharePoint, Active Directory, Firewalls, vSphere, System Administration, Virtualization, Windows Server, Microsoft Exchange, Disaster Recovery, Servers, Network Security, VPN, Blackberry Enterprise..., IIS, Windows 7, Networking, Windows XP, VMware ESX, Cisco Technologies, Data Center, Backup Exec, Troubleshooting, Routers, Network Administration, Security, Help Desk Support, Computer Hardware, Cloud Computing, Hardware, TCP/IP, Storage, Laptops, Operating Systems, Software Installation, Windows, Microsoft SQL Server, Information Technology, SAN, Dell PowerEdge Servers, HP, Group Policy, Red Hat Linux, Hyper-V, Cisco IOS, VMware Infrastructure, Microsoft Certified..., HP Proliant
Education
Carroll Community College 1994 — 2000
South Carroll High School 1991 — 1994
Howard Tech Advisors November 2014 - Present
OmegaCor Technologies April 2014 - October 2014
CAS Severn, Inc July 2012 - February 2014
Robert Half Technology July 2012 - August 2012
America's Remote Help Desk May 2007 - March 2012
Rydex Investments 2006 - 2007
Skills
DNS, DHCP, VMware, SharePoint, Active Directory, Firewalls, vSphere, System Administration, Virtualization, Windows Server, Microsoft Exchange, Disaster Recovery, Servers, Network Security, VPN, Blackberry Enterprise..., IIS, Windows 7, Networking, Windows XP, VMware ESX, Cisco Technologies, Data Center, Backup Exec, Troubleshooting, Routers, Network Administration, Security, Help Desk Support, Computer Hardware, Cloud Computing, Hardware, TCP/IP, Storage, Laptops, Operating Systems, Software Installation, Windows, Microsoft SQL Server, Information Technology, SAN, Dell PowerEdge Servers, HP, Group Policy, Red Hat Linux, Hyper-V, Cisco IOS, VMware Infrastructure, Microsoft Certified..., HP Proliant
Education
Carroll Community College 1994 — 2000
South Carroll High School 1991 — 1994
Eric Rubinstein's America's Remote Help Desk Experience December 2011 - May 2013
Job Intern at Wilgus Insurance & Financial Services
Industry Management Consulting
Experience
Wilgus Insurance & Financial Services July 2015 - Present
Marshall's Insurance January 2015 - May 2015
Reeder Insurance & Financial Services May 2014 - February 2015
America's Remote Help Desk December 2011 - May 2013
Carroll Community Bank June 2011 - May 2012
Skills
Salesforce.com, Customer Service, Marketing Communications, Microsoft Office, Social Media, Social Networking, Leadership, Strategic Planning, Sales, Public Speaking, Marketing
Education
Salisbury University - Perdue School of Business 2012 — 2016
Bachelor of Science (B.S.), Business Administration and Management, General, Senior
Wilgus Insurance & Financial Services July 2015 - Present
Marshall's Insurance January 2015 - May 2015
Reeder Insurance & Financial Services May 2014 - February 2015
America's Remote Help Desk December 2011 - May 2013
Carroll Community Bank June 2011 - May 2012
Skills
Salesforce.com, Customer Service, Marketing Communications, Microsoft Office, Social Media, Social Networking, Leadership, Strategic Planning, Sales, Public Speaking, Marketing
Education
Salisbury University - Perdue School of Business 2012 — 2016
Bachelor of Science (B.S.), Business Administration and Management, General, Senior
Sean McCurdy Sean McCurdy's America's Remote Help Desk Experience August 2010 - August 2015
Job Senior Systems Engineer at All Covered
Industry Information Technology and Services
Experience
All Covered 2015 - Present
America's Remote Help Desk August 2010 - August 2015
Protech Associates July 2008 - July 2010
Howard County General Hospital January 2005 - January 2007
Skills
Active Directory, Windows Server, VMware ESX, Microsoft Office, IIS, Windows, Troubleshooting, SQL Server, SharePoint, Windows Server 2003, VMware, Virtualization, Windows Server 2008, Operating Systems, Microsoft CRM, Databases, Access, System Administration, Excel, Servers, Word, DNS, SQL, XP, Cisco, Computer Hardware, DHCP, Windows 7, Group Policy, Backup Exec, Blackberry Enterprise..., Citrix, Desktop Support, VPN, Network Administration, vSphere, Software Installation, Citrix Metaframe, Laptops, Firewalls, Norton Ghost, Windows XP Professional, TCP/IP, Server Administration, FTP, A+ Certified, Hardware, WSUS, Disaster Recovery, Routers
Education
Howard Community College 2002 — 2006
AA, Information Systems
All Covered 2015 - Present
America's Remote Help Desk August 2010 - August 2015
Protech Associates July 2008 - July 2010
Howard County General Hospital January 2005 - January 2007
Skills
Active Directory, Windows Server, VMware ESX, Microsoft Office, IIS, Windows, Troubleshooting, SQL Server, SharePoint, Windows Server 2003, VMware, Virtualization, Windows Server 2008, Operating Systems, Microsoft CRM, Databases, Access, System Administration, Excel, Servers, Word, DNS, SQL, XP, Cisco, Computer Hardware, DHCP, Windows 7, Group Policy, Backup Exec, Blackberry Enterprise..., Citrix, Desktop Support, VPN, Network Administration, vSphere, Software Installation, Citrix Metaframe, Laptops, Firewalls, Norton Ghost, Windows XP Professional, TCP/IP, Server Administration, FTP, A+ Certified, Hardware, WSUS, Disaster Recovery, Routers
Education
Howard Community College 2002 — 2006
AA, Information Systems
Britney Harris's America's Remote Help Desk Experience March 2014 - July 2014
Job Support Analyst at The Maryland Zoo in Baltimore
Industry Education Management
Experience
The Maryland Zoo in Baltimore September 2014 - Present
BigTechSolutions Inc. January 2012 - Present
Hazellart 2011 - Present
America's Remote Help Desk March 2014 - July 2014
Calvert School August 2011 - March 2014
Skills
Technical Support, Information Security, Network Administration, Help Desk Support, Active Directory, Windows 7, Windows Server, Windows XP, Microsoft Exchange, System Administration, Computer Hardware, Servers, Software Installation
Education
Strayer University 2014 — 2016
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Owings Mills 2009 — 2011
Associate's Degree, Computer Systems Networking and Telecommunications, A+
The Maryland Zoo in Baltimore September 2014 - Present
BigTechSolutions Inc. January 2012 - Present
Hazellart 2011 - Present
America's Remote Help Desk March 2014 - July 2014
Calvert School August 2011 - March 2014
Skills
Technical Support, Information Security, Network Administration, Help Desk Support, Active Directory, Windows 7, Windows Server, Windows XP, Microsoft Exchange, System Administration, Computer Hardware, Servers, Software Installation
Education
Strayer University 2014 — 2016
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Owings Mills 2009 — 2011
Associate's Degree, Computer Systems Networking and Telecommunications, A+
Brittany Bolster Brittany Bolster's America's Remote Help Desk Experience October 2012 - Present
Job Marketing Associate at All Covered
Industry Marketing and Advertising
Experience
All Covered 2015 - Present
America's Remote Help Desk October 2012 - Present
Notre Dame of Maryland University August 2012 - Present
Booz Allen Hamilton May 2011 - January 2012
MGH, INC. August 2007 - June 2008
Carroll Tennis Center January 2006 - January 2008
Skills
Microsoft Office, Research, Excel, Photoshop, Salesforce.com, Google Analytics, Recruiting, Market Research, Social Media, Social Media Marketing, Event Planning, WordPress, Email Marketing, Data Analysis, Marketing Strategy, Microsoft Excel, PowerPoint, Marketing, Advertising
Education
Shepherd University 2008 — 2012
Bachelor's degree, Business Administration Marketing Minor
All Covered 2015 - Present
America's Remote Help Desk October 2012 - Present
Notre Dame of Maryland University August 2012 - Present
Booz Allen Hamilton May 2011 - January 2012
MGH, INC. August 2007 - June 2008
Carroll Tennis Center January 2006 - January 2008
Skills
Microsoft Office, Research, Excel, Photoshop, Salesforce.com, Google Analytics, Recruiting, Market Research, Social Media, Social Media Marketing, Event Planning, WordPress, Email Marketing, Data Analysis, Marketing Strategy, Microsoft Excel, PowerPoint, Marketing, Advertising
Education
Shepherd University 2008 — 2012
Bachelor's degree, Business Administration Marketing Minor
Kevin Klous Kevin Klous's America's Remote Help Desk Experience October 2010 - November 2011
Job TAC Security Engineer at Cisco Systems
Industry Information Technology and Services
Experience
Cisco Systems October 2012 - Present
CareAnyware December 2011 - October 2012
America's Remote Help Desk October 2010 - November 2011
Liberty University October 2007 - September 2010
Liberty University March 2006 - October 2007
Liberty University June 2005 - March 2006
Virginia Tech August 2004 - May 2005
Skills
Network Security, Cisco Security, Cisco Technologies, Infrastructure, Project Management, Troubleshooting, Help Desk Support, Active Directory, Information Security, Windows, Windows Server, VPN, Computer Security, Information Technology, Virtualization, Servers, TCP/IP, Security, Cisco IOS, Data Center
Education
Liberty University 2005 — 2015
Bachelor’s Degree, Management Information Systems, Magna Cum Laude
Virginia Polytechnic Institute and State University 2004 — 2005
Cisco Systems October 2012 - Present
CareAnyware December 2011 - October 2012
America's Remote Help Desk October 2010 - November 2011
Liberty University October 2007 - September 2010
Liberty University March 2006 - October 2007
Liberty University June 2005 - March 2006
Virginia Tech August 2004 - May 2005
Skills
Network Security, Cisco Security, Cisco Technologies, Infrastructure, Project Management, Troubleshooting, Help Desk Support, Active Directory, Information Security, Windows, Windows Server, VPN, Computer Security, Information Technology, Virtualization, Servers, TCP/IP, Security, Cisco IOS, Data Center
Education
Liberty University 2005 — 2015
Bachelor’s Degree, Management Information Systems, Magna Cum Laude
Virginia Polytechnic Institute and State University 2004 — 2005
Brandon Stoffregen's America's Remote Help Desk Experience April 2014 - September 2014
Job Computer System/Network Administrator at The Johns Hopkins University Applied Physics Laboratory
Industry Information Technology and Services
Experience
The Johns Hopkins University Applied Physics Laboratory September 2014 - Present
America's Remote Help Desk April 2014 - September 2014
Pro Computer Service April 2013 - April 2014
Diversified Information Technologies May 2012 - April 2013
L-3 Communications September 2010 - May 2012
Skills
Active Directory, DNS, VMware, Hyper-V, Group Policy, Windows Server, SharePoint, Network Administration, DHCP, Microsoft RDS, Microsoft Exchange, Citrix, Virtualization, System Deployment, Symantec Endpoint..., Windows 7, System Administration, Blackberry Enterprise..., Technical Support, WSUS, Help Desk Support, Windows Server 2008, Symantec Backup, AVG, Windows XP, Backup Exec, Desktop Support, XP, Xen, Gmail for Business, Good for Enterprise
Education
University of Maryland University College 2015 — 2017
Master's Degree, Cyber Security
University of Maryland University College 2010 — 2013
Bachelor's Degree, Computer Networks and Security
CCBC School of Applied Information Technology 2008 — 2009
Associate's Degree, Network Technology
The Johns Hopkins University Applied Physics Laboratory September 2014 - Present
America's Remote Help Desk April 2014 - September 2014
Pro Computer Service April 2013 - April 2014
Diversified Information Technologies May 2012 - April 2013
L-3 Communications September 2010 - May 2012
Skills
Active Directory, DNS, VMware, Hyper-V, Group Policy, Windows Server, SharePoint, Network Administration, DHCP, Microsoft RDS, Microsoft Exchange, Citrix, Virtualization, System Deployment, Symantec Endpoint..., Windows 7, System Administration, Blackberry Enterprise..., Technical Support, WSUS, Help Desk Support, Windows Server 2008, Symantec Backup, AVG, Windows XP, Backup Exec, Desktop Support, XP, Xen, Gmail for Business, Good for Enterprise
Education
University of Maryland University College 2015 — 2017
Master's Degree, Cyber Security
University of Maryland University College 2010 — 2013
Bachelor's Degree, Computer Networks and Security
CCBC School of Applied Information Technology 2008 — 2009
Associate's Degree, Network Technology
April Grieb's America's Remote Help Desk Experience 2000 - 2002
Job Partner at Sooner City Properties, LLC
Industry Real Estate
Experience
Sooner City Properties, LLC May 2014 - Present
Bookkeeping and Consulting Services October 2009 - December 2013
Department of Defense September 2007 - September 2009
M & T Bank June 2002 - September 2007
M & T Bank 2002 - 2007
America's Remote Help Desk 2000 - 2002
Skills
Financial Reporting, Accounting, Banking, Financial Analysis, Budgets, Forecasting, Strategic Planning, Microsoft Excel, Project Management, Management Consulting, Customer Service, Microsoft Office, PowerPoint, Auditing, Internal Controls, Marketing, Sarbanes-Oxley Act, Tax, Marketing Strategy, Operations Management, Coaching, GAAP
Education
Loyola University Maryland 2004 — 2007
MBA, Accounting
Villa Julie College 1998 — 2002
Bachelor of Science, Information Technology
Sooner City Properties, LLC May 2014 - Present
Bookkeeping and Consulting Services October 2009 - December 2013
Department of Defense September 2007 - September 2009
M & T Bank June 2002 - September 2007
M & T Bank 2002 - 2007
America's Remote Help Desk 2000 - 2002
Skills
Financial Reporting, Accounting, Banking, Financial Analysis, Budgets, Forecasting, Strategic Planning, Microsoft Excel, Project Management, Management Consulting, Customer Service, Microsoft Office, PowerPoint, Auditing, Internal Controls, Marketing, Sarbanes-Oxley Act, Tax, Marketing Strategy, Operations Management, Coaching, GAAP
Education
Loyola University Maryland 2004 — 2007
MBA, Accounting
Villa Julie College 1998 — 2002
Bachelor of Science, Information Technology
James Jacobe's America's Remote Help Desk Experience 2013 - May 2014
Job Senior Vice President Operations at Healthy Directions
Industry Retail
Experience
Healthy Directions September 2014 - Present
America's Remote Help Desk 2013 - May 2014
Ratner Companies November 2009 - April 2013
Ratner Companies January 2006 - January 2010
Ratner Companies November 2004 - January 2006
Giant Food 2001 - 2004
Skills
Inventory Management, Merchandising, Forecasting, Team Building, Cross-functional Team..., Supply Chain, Logistics, Operations Management, Leadership
Education
Cornell University - Johnson Graduate School of Management 2011 — 2011
Cerification, Executive Leadership
Loyola University Maryland 2000 — 2003
MBA, Business Administration
National Louis University 1999 — 2000
BS, Management
Dennis J O'Connell High School
Healthy Directions September 2014 - Present
America's Remote Help Desk 2013 - May 2014
Ratner Companies November 2009 - April 2013
Ratner Companies January 2006 - January 2010
Ratner Companies November 2004 - January 2006
Giant Food 2001 - 2004
Skills
Inventory Management, Merchandising, Forecasting, Team Building, Cross-functional Team..., Supply Chain, Logistics, Operations Management, Leadership
Education
Cornell University - Johnson Graduate School of Management 2011 — 2011
Cerification, Executive Leadership
Loyola University Maryland 2000 — 2003
MBA, Business Administration
National Louis University 1999 — 2000
BS, Management
Dennis J O'Connell High School
Judah Kelber's America's Remote Help Desk Experience February 2011 - January 2013
Job Team Lead Server Team at Oregon Department of Justice
Industry Information Technology and Services
Experience
Oregon Department of Justice April 2014 - Present
Oregon Department of Justice February 2013 - April 2014
America's Remote Help Desk February 2011 - January 2013
United States Marine Corps August 2005 - March 2012
D&R International May 2009 - February 2011
Constellation Energy June 2003 - May 2009
Skills
Disaster Recovery, Active Directory, System Administration, Project Management, Microsoft Exchange, IIS, Troubleshooting, VMware, Blackberry Enterprise..., Windows Server, Backup Exec, Change Management, Cisco Technologies, Wireless Networking, IT Management, Citrix, VMware ESX, Firewalls, Servers, Data Center, Windows 7, DHCP, VPN, Windows XP, Virtualization, Server Architecture
Education
University of Oregon 1995 — 1999
Bachelor of Arts (BA), Political Science and Russian
Oregon Department of Justice April 2014 - Present
Oregon Department of Justice February 2013 - April 2014
America's Remote Help Desk February 2011 - January 2013
United States Marine Corps August 2005 - March 2012
D&R International May 2009 - February 2011
Constellation Energy June 2003 - May 2009
Skills
Disaster Recovery, Active Directory, System Administration, Project Management, Microsoft Exchange, IIS, Troubleshooting, VMware, Blackberry Enterprise..., Windows Server, Backup Exec, Change Management, Cisco Technologies, Wireless Networking, IT Management, Citrix, VMware ESX, Firewalls, Servers, Data Center, Windows 7, DHCP, VPN, Windows XP, Virtualization, Server Architecture
Education
University of Oregon 1995 — 1999
Bachelor of Arts (BA), Political Science and Russian
Drew Lytle's America's Remote Help Desk Experience May 2005 - Present
Job Systems Architect (ServiceNow platform)
Industry Information Technology and Services
Experience
America's Remote Help Desk May 2005 - Present
Skills
Troubleshooting, Software Documentation, Windows 7, Windows Server, System Administration, Microsoft Office, Active Directory, Disaster Recovery
Education
Howard Community College
America's Remote Help Desk May 2005 - Present
Skills
Troubleshooting, Software Documentation, Windows 7, Windows Server, System Administration, Microsoft Office, Active Directory, Disaster Recovery
Education
Howard Community College
Candice Barr's America's Remote Help Desk Experience February 2013 - Present
Job Application Developer 2 at MedStar Health
Industry Information Technology and Services
Experience
MedStar Health February 2014 - Present
America's Remote Help Desk February 2013 - Present
Advantica Benefits February 2011 - February 2013
CRI Solutions May 2010 - December 2010
Sigman and Summerfield July 2009 - October 2010
TEKsystems May 2008 - February 2010
Skills
Mudbox, VB.NET, Active Directory, VBScript, Visual Basic, Microsoft Exchange, SharePoint, Enterprise Architecture, Vendor Management, Technical Support, IIS, SSIS, WCF, SDLC, Data Center, VMware
Education
University of Maryland University College 2009 — 2012
University of Maryland Baltimore County
BS, Computer Science and Math
MedStar Health February 2014 - Present
America's Remote Help Desk February 2013 - Present
Advantica Benefits February 2011 - February 2013
CRI Solutions May 2010 - December 2010
Sigman and Summerfield July 2009 - October 2010
TEKsystems May 2008 - February 2010
Skills
Mudbox, VB.NET, Active Directory, VBScript, Visual Basic, Microsoft Exchange, SharePoint, Enterprise Architecture, Vendor Management, Technical Support, IIS, SSIS, WCF, SDLC, Data Center, VMware
Education
University of Maryland University College 2009 — 2012
University of Maryland Baltimore County
BS, Computer Science and Math
Mark Oster's America's Remote Help Desk Experience 2007 - 2008
Job Systems Engineer at Johns Hopkins Bayview Medical Center
Industry Health, Wellness and Fitness
Experience
Johns Hopkins Bayview Medical Center March 2009 - Present
Cowan Systems LLC August 2008 - March 2009
America's Remote Help Desk 2007 - 2008
The Rosen Group / Rosen Media Arts Management 2005 - 2007
Landmark Community Newspapers 2001 - 2005
Network Business Partners 1997 - 2001
Whiteford, Taylor & Preston 1995 - 1997
USF&G 1994 - 1996
AEGON 1992 - 1995
DCAA 1989 - 1992
Skills
Disaster Recovery, Citrix, Active Directory, Virtualization, Windows Server, Cisco Technologies, Network Security, Vendor Management, Strategic Planning, Networking, Customer Service, Marketing Strategy, Windows
Education
University of Baltimore 1995 — 1998
MS, Management Information Systems
Towson University 1985 — 1989
BS, Accounting/Economics
Johns Hopkins Bayview Medical Center March 2009 - Present
Cowan Systems LLC August 2008 - March 2009
America's Remote Help Desk 2007 - 2008
The Rosen Group / Rosen Media Arts Management 2005 - 2007
Landmark Community Newspapers 2001 - 2005
Network Business Partners 1997 - 2001
Whiteford, Taylor & Preston 1995 - 1997
USF&G 1994 - 1996
AEGON 1992 - 1995
DCAA 1989 - 1992
Skills
Disaster Recovery, Citrix, Active Directory, Virtualization, Windows Server, Cisco Technologies, Network Security, Vendor Management, Strategic Planning, Networking, Customer Service, Marketing Strategy, Windows
Education
University of Baltimore 1995 — 1998
MS, Management Information Systems
Towson University 1985 — 1989
BS, Accounting/Economics
Brenda Baldwin's America's Remote Help Desk Experience October 2007 - Present
Job Office Manager | America’s Remote Help Desk (ARHD) & The Lawyer’s Help Desk (TLHD)
Industry Information Technology and Services
Experience
America's Remote Help Desk October 2007 - Present
CTPartners 2005 - 2007
CROSSMARK October 1980 - May 2006
Skills
Office Management, Office Administration, Microsoft Office, Human Resources, Recruiting, Salesforce.com, Executive Level..., Sales Administration, Sales, Customer Service, System Administration, Marketing, Leadership, Team Leadership, Training, Business Development, Microsoft Excel, Administrative..., Invoicing, Networking
Education
Howard Community College
Associate of Arts (A.A.), Business Management & Office Management
America's Remote Help Desk October 2007 - Present
CTPartners 2005 - 2007
CROSSMARK October 1980 - May 2006
Skills
Office Management, Office Administration, Microsoft Office, Human Resources, Recruiting, Salesforce.com, Executive Level..., Sales Administration, Sales, Customer Service, System Administration, Marketing, Leadership, Team Leadership, Training, Business Development, Microsoft Excel, Administrative..., Invoicing, Networking
Education
Howard Community College
Associate of Arts (A.A.), Business Management & Office Management
Vincent A. Drago's America's Remote Help Desk Experience October 2012 - March 2013
Job Operations/Program Manager
Industry Telecommunications
Experience
America’s Remote Help Desk October 2012 - March 2013
Verizon January 2005 - August 2012
Verizon October 1997 - January 2005
DecisonOne Corporation January 1995 - October 1997
Skills
Telecommunications, Vendor Management, Managed Services, Project Management, Process Improvement, Program Management, Troubleshooting, Team Leadership, Wireless, Cross-functional Team..., Contract Negotiation, Strategic Planning, Procurement, Leadership, Team Building, Budgets, Analysis, Operations Management, ITIL, Management, Continuous Improvement, Training, Logistics, System Administration, Business Process..., Project Planning
Education
Bloomsburg University of Pennsylvania 1981 — 1985
Bachelor of Science (B.S.), Economics
The George Washington University - School of Business 2005 — 2005
Master's Certificate, Project Management
America’s Remote Help Desk October 2012 - March 2013
Verizon January 2005 - August 2012
Verizon October 1997 - January 2005
DecisonOne Corporation January 1995 - October 1997
Skills
Telecommunications, Vendor Management, Managed Services, Project Management, Process Improvement, Program Management, Troubleshooting, Team Leadership, Wireless, Cross-functional Team..., Contract Negotiation, Strategic Planning, Procurement, Leadership, Team Building, Budgets, Analysis, Operations Management, ITIL, Management, Continuous Improvement, Training, Logistics, System Administration, Business Process..., Project Planning
Education
Bloomsburg University of Pennsylvania 1981 — 1985
Bachelor of Science (B.S.), Economics
The George Washington University - School of Business 2005 — 2005
Master's Certificate, Project Management
Steve Seiger's America's Remote Help Desk Experience August 2007 - Present
Job Sr. Helpdesk Analyst at America's Remote Help Desk
Industry Information Technology and Services
Experience
America's Remote Help Desk August 2007 - Present
Education
Prince George's Community College 1987 — 1990
Associate's Degree, Microcomputer Systems, 3.61 GPA
University of Maryland College Park 1983 — 1984
Business Administration and Management, General
America's Remote Help Desk August 2007 - Present
Education
Prince George's Community College 1987 — 1990
Associate's Degree, Microcomputer Systems, 3.61 GPA
University of Maryland College Park 1983 — 1984
Business Administration and Management, General