Ameridial Inc
Industry: Company
DescriptionFounded: 1987 Parent organization: OKS Group, LLC
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Ameridial Inc Employees
Ameridial, Inc. February 2015 - June 2015
Cross Country Healthcare August 2014 - January 2015
Solvere One - Solvere is Latin for Solution. One solution, One partnership. January 2014 - August 2014
Raymond James Financial Inc. February 2013 - January 2014
ITT Technical Institute November 2012 - January 2013
Humane Society of Tampa Bay July 2012 - December 2012
Level Line Cabentry July 2011 - July 2012
Networking Solutions Plus August 2010 - June 2011
Skills
Technical Support, Linux Desktop, Windows support, IT Hardware Support, Windows Server, Home Networking, Virus Removal, Android, Mac OS X, OS X, XP, Windows 7, Computer Repair, iOS, Windows 8, Mobile Devices, Ubuntu, Red Hat Linux, Backtrack, Active Directory, Wireless Networking, Virtualization, VMware, Windows Remote Desktop, Microsoft Office, Networking, Routers, Windows XP, Servers, Help Desk Support, Troubleshooting, Computer Hardware
Education
ITT Technical Institute-Tampa 2014 — 2016
Bachelor of Science Degree, Information Systems and Cybersecurity
ITT Technical Institute-St. Petersburg 2012 — 2014
Associate of Science Degree, Network Systems Administration, 3.58
Creative9 June 2010 - Present
Etha Nox Retouching 2012 - January 2013
Bedford Police Department October 2011 - February 2012
Bryant & Stratton College December 2010 - October 2011
Bath and Body Works October 2010 - January 2011
Ameridial Inc June 2010 - August 2010
Renewable Lubricants, Inc. May 2008 - May 2010
Hallmark August 2009 - January 2010
Skills
Computers, Photoshop, Writing, Microsoft Applications, Customer-focused Service, Receptionist Duties, PowerPoint, Blogging, Dispatching, Correspondences, Quality Oriented, Web Community Management, Retail
Education
Bryant and Stratton College-Parma 2010 — 2012
Associate of Science (AS), Criminal Justice
Lake High School
Ameridial Inc August 2011 - January 2012
Snelling January 2011 - April 2011
Winn Dixie Stores March 2010 - October 2010
Skills
Teamwork, Microsoft Office, PowerPoint, Microsoft Word, Windows, Video Games, Game Design, Game Development, Game Design Documents, Microsoft Excel, Customer Service, Research, Photoshop, Social Media, English, Team Leadership, UDK, UnrealScript, JavaScript, Unreal Engine 3, Unity, Scriptwriting, GIMP, HTML, Sales, Time Management, Public Speaking, Teaching, Leadership
Education
Full Sail University 2012 — 2015
Bachelor's degree, Game design and development, 3.1 GPA
Ameridial, Inc. December 2014 - Present
Suarez Corporation Industries January 2014 - October 2014
BI-LO August 2013 - November 2013
Innovative Teleservices May 2010 - June 2013
CVS Pharmacy May 2008 - June 2010
Tim Hortons July 2006 - March 2007
Mullberry Bush ( Hallmark ) May 2003 - March 2006
Burger King Corporation April 2000 - February 2005
Skills
Cashiering, Customer Service, Retail Sales, Merchandising, Sales, Microsoft Word, Time Management, Retail, PowerPoint, Cash Register
Education
University of Phoenix 2014 — 2016
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Law Enforcement Administration
St. Clair County Community College 2002 — 2003
Education/Teaching of Individuals in Secondary Special Education Programs
Marysville High School 1998 — 2002
Diploma
Diebold April 2012 - Present
Ameridial Inc 1990 - 2011
Skills
Customer Service, Strategic Planning, Account Management, Call Center, Outlook, Team Building, Microsoft Word, Call Centers
Education
Stark State College of Technology
Associate's degree, Business
Ameridial, Inc. December 2010 - Present
JCPenney September 2009 - December 2010
Skills
Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Account Management, Teamwork, Sales, Project Management, Time Management, Call Centers, Operations Management, Team Leadership, Strategic Planning, Customer Satisfaction, Customer Retention, CRM, Team Building
Education
Stark State College of Technology 2010 — 2016
Clinical/Medical Laboratory Technician
Diebold October 2014 - Present
Secured Monitoring Systems June 2014 - July 2014
GMP Friction Products October 2013 - February 2014
Ameridial Inc June 2006 - October 2013
Coldstone Creamery June 2012 - January 2013
Skills
Customer Service, Typing, Data Entry, Computer Navigation, Grammar, Spelling, Committed to..., Oral & Written..., Telephone Skills, Microsoft Office, Computer Hardware, Customer Retention, Leadership, Spanish
Education
Brown Mackie College-North Canton 2003 — 2005
Associate's degree, Computer Software Technology, 3.89
Brown Mackie College-North Canton 2003 — 2005
Associate's degree, Computer Software Technology/Technician
Ameridial, Inc. April 2015 - Present
CBIZ August 2012 - April 2015
InfoCision Management Corporation July 2007 - July 2012
Skills
SSIS, SSRS, T-SQL, Microsoft SQL Server, VB.NET, Stored Procedures, MySQL, HTML, ETL, SQL, .NET, ASP, Database Design, Databases, IIS
Education
Jamestown Community College
Associate's degree, Computer Information Systems
Ameridial, Inc. January 1997 - Present
BN1 Telecommunications August 1994 - November 1996
BN1 Telecommunications 1993 - 1996
Time Warner Cable, Northeast Ohio January 1988 - October 1993
GTE Directories 1986 - 1989
Skills
Healthcare, Call Center, Customer Relations, Customer Service, Customer Retention, Telemarketing, marketing, Sales, Project Management, New Business Development, Outsourcing, Consultative Sales..., Contract Negotiation, Business Strategy, Account Management, Strategic Planning, Call Centers, Process Improvement, Sales Management, Cross-functional Team..., Marketing Strategy, Team Building, Team Leadership, Customer Satisfaction, Management, Leadership, Marketing, Lead Generation, Negotiation, Customer Experience, CRM, Contact Centers, Selling, Call Center Development, Sales Operations, Direct Sales, Inbound Marketing, Sales Process, Workforce Management, Vendor Management, Telecommunications, Business Development, Program Management
Education
The Ohio State University 1982 — 1987
Bachelor of Arts (B.A.), Telecommunications
McKinley Sr High School 1979 — 1982
College prep studies
Donor Care Center (DCCI) March 2015 - Present
Clinton Aluminum June 2014 - March 2015
Clinton Aluminum February 2013 - June 2014
Fanzz July 2012 - December 2012
Ameridial, Inc. July 2011 - October 2011
Skills
Writing, Public Speaking, Microsoft Office, Human Resources, Leadership, Communication, Creative Design, Recruiting, Event Planning, Social Media Marketing, Payroll, Marketing Strategy
Education
Kent State University 2009 — 2012
Bachelor of Arts (B.A.), Communication, General
Ameridial, Inc. 2014 - 2015
Skills
Accounts Payable &..., SAP, ERP, AS400 Administration, QuickBooks, Microsoft Office, Payroll, Human Resources
Education
Brown Mackie College-North Canton 2005 — 2011
Associate's Degree - Accounting, Accounting and Business/Management
East Coast Rebar Inc. March 2015 - Present
Ameridial, Inc. December 2013 - Present
Donor Care Center Inc. December 2013 - Present
Foothills Rebar August 2004 - February 2010
Isothermal Community College January 2005 - June 2007
Skills
Customer Service, Process Scheduler, Contract Management, Microsoft Word, Outlook, Data Entry, Time Management, Customer Satisfaction, QuickBooks, Payroll, Communication, Mathematics, Human Resources, Administrative..., Teamwork, Public Speaking, Telephone Skills, Critical Thinking, Problem Solving, Teaching, Access
Education
Gardner-Webb University 2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Mathematics
ABC Motorcredit June 2015 - Present
ABC Motorcredit July 2014 - Present
ABC Motorcredit January 2014 - July 2014
Avon November 2012 - June 2014
ABC Motorcredit January 2013 - January 2014
Ameridial Inc September 2010 - December 2012
Clothes Mentor/The Minney Group March 2009 - June 2010
ZLB Plasma October 2006 - May 2007
Skills
Call Center, Customer Satisfaction, Data Entry, Customer Service, Telemarketing, Sales, Microsoft Office, Microsoft Word, Training, PowerPoint, Microsoft Excel, Customer Service..., Access, Windows, Inbound Marketing, Troubleshooting, Cold Calling, Time Management, Customer Service..., Call Centers, Business Development, Management, Outlook, Inventory Management, Leadership, Team Building
Education
ITT Technical Institute-Indianapolis 2011 — 2013
Information Systems Administration
ETI Technical Institute 2002 — 2003
Medical Assisting
Timken Senior High School 1996 — 2000
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Intelemedia Communications, Inc. October 2013 - Present
Ameridial, Inc. October 1994 - September 2013
Citizens Savings Bank (now First Merit) September 1984 - October 1994
Skills
Outsourcing, Direct Marketing, Sales Management, Sales, Call Centers, Marketing, Lead Generation, Customer Retention, Telemarketing, Call Center, Customer Experience, Management, CRM, Negotiation, Inbound Marketing, Entrepreneurship, Call Center Development, Account Management, Relationship Management, BPO, B2B, Customer Acquisition, Offshoring, Entrepreneur, Call Management
Education
Ashland University 1994 — 1997
MBA, Management, 3.9 GPA
University of Akron 1984 — 1988
BSBA, Sales & Marketing
Ameridial Inc March 2003 - Present
Skills
Outsourcing, IT Operations Management, IT Transformation, IT Strategy, IT Management, IT Outsourcing, COBIT, Business Continuity, Information Technology, Infrastructure, Service Management, IT Infrastructure..., Disaster Recovery, IT Service Management, IT Operations
Education
DeVry University
Bachelor of Science (BS), Electrical and Electronics Engineering
Keller Graduate School of Management of DeVry University
Master of Business Administration (M.B.A.), MBA
Ameridial, Inc. July 1998 - Present
Skills
Telemarketing, Process Engineering, Account Management, CRM, Business Analysis, Training & Development, Call Centers, Project Management
Education
Kent State University 1994 — 1998
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
BELFOR Property Restoration December 2013 - Present
Crazy Wisdom Community Journal April 2008 - Present
Adecco Group June 2013 - December 2013
Ameridial Inc December 2011 - February 2013
Picture Me Portrait Studio May 2011 - November 2011
Professional Educational Services Group Washtenaw County April 2009 - March 2011
Abec's Small Business Review March 2008 - March 2011
Ann Arbor Recreation & Education January 2004 - March 2010
Circuit City March 2003 - March 2009
Crazy Wisdom Bookstore June 2002 - January 2003
Skills
Public Speaking, Editing, Proofreading, Copy Editing, Blogging, Coaching, Newsletters, Publicity, Press Releases, Research, Journalism, Photography, Customer Service, Management, Interviews, Sales, Creative Writing, Social Networking, Copywriting, AP Style, Social Media Marketing, Writing, Social Media, Image Editing, Image Manipulation
Education
Women's StudiesEastern Michigan University 2000 — 2002
Degree, progress
Kent State University 1990 — 1999
BA, English Literature
Ameridial Inc August 2005 - Present
Customer Advisors 2003 - 2012
Excel Telecommunications 2000 - 2002
Sprint 1998 - 1999
American Personal Communications 1995 - 1997
Sara Lee 1993 - 1994
Warner Lambert 1986 - 1992
Procter & Gamble 1983 - 1985
Education
Northwestern University - Kellogg School of Management 1981 — 1983
English Nanny & Governess School December 1995 - Present
London Candies 1996 - 2000
Ameridial Inc 1990 - 1992
Skills
Microsoft Office, Public Speaking, Team Building, Team Leadership, Microsoft Word, Teaching, Microsoft Excel, Social Networking, Social Media
Education
English Nanny and Governess School 1994 — 1994
certificate, early childhood education
Kent State University at Tuscarawas 1980 — 1981
none, Business Administration and Management, General
Gerbers Akron Beauty School 1965 — 1966
Licentiate degree, Cosmetology/Cosmetologist, General
Port Washington High School 1961 — 1965
Diploma, General Studies
Stark State College of Technology
none, Health Services/Allied Health/Health Sciences, General
Ameridial, Inc. January 2015 - Present
Ameridial,Inc July 2013 - Present
OKS Ameridial October 2011 - July 2013
Azalea Property Management September 2009 - July 2010
Skills
Call Center Development, Process Scheduler, Payroll, Customer Retention, Telemarketing, Access, PowerPoint, Customer Satisfaction, Sales, Office Management, Training, Microsoft Office, Office Administration, Time Management, Administrative..., Team Building, Microsoft Excel, Leadership, Process Improvement, Call Centers, Public Speaking, Budgets, Analysis, Strategic Planning, Research, HIPAA, Health Insurance, Accounts Payable, Invoicing, Management, Customer Service, QuickBooks
Education
University of Hartford 1981 — 1985
Bachelor of Arts (BA), Politics and Government, History, Philosophy
Ameridial Inc June 2006 - Present
Skills
Customer Retention, Programming, Troubleshooting, Computer Hardware..., Networking, Computer Repair, Sales Management, HTML
Education
Stark State College of Technology 2011 — 2013
CCNA, Network Administrator, System & Securities-Cisco option
Stark State College of Technology
CCNA, Network and System Administration/Administrator
Ameridial Inc March 2012 - Present
Skills
Visual C++, Visual C#, .NET, Java, JavaScript, PHP, MySQL, XNA
Education
Kent State University 2010 — 2015
Bachelor of Science (B.S.), Computer Science
Ameridial Inc. September 2010 - Present
UNIVERSAL SYNDICATIONS June 2006 - August 2007
Skills
Interpersonal Skill, Customer Service, Computers, Telecommunications, Telephone, Fax, Early Childhood..., Social Services, Volunteering, Organization, Eye for Details, Reading, Reasoning Skills, Troubleshooting, Problem Solving
Education
Stark State College of Technology 2004 — 2005
TIMKEN SENIOR HIGH SCHOOL 1993 — 1997
HONORS DIPLOMA
VXI Global Solutions, Inc January 2012 - June 2012
VXI Global Solutions, Inc 2012 - 2012
Ameridial Inc March 2011 - July 2011
Skills
Creative Writing, Writing, Customer Service, People Skills, People-oriented, Data Entry, Call Centers, Sales, Customer Experience, Time Management, Teamwork, Team Leadership, Marketing, PowerPoint, Social Media Marketing, Telephone Skills, Event Management, Social Media, Cashiering, Organizational..., Inbound Marketing, Online Research, Office Administration, Microsoft Word, Outlook, Microsoft Excel, Retail, Direct Sales, Event Planning, Cold Calling
Education
Ashford University 2013 — 2015
Bachelor's degree, public relations and marketing
American InterContinental University 2006 — 2009
Associate of Arts (AA), Business Administration and Management, General
McKinley Senior High School 2000 — 2004
Kroger Marketplace June 2014 - Present
Ameridial Inc September 2013 - November 2013
healthpointe 2011 - 2012
Education
Cypress College 1998 — 2004
Human Development and Family Studies, General
Northern Maine Medical Center June 2014 - Present
Ameridial, Inc. September 2013 - June 2014
Skills
Teamwork, Critical Thinking, Creativity Skills, Persistence, Customer Service..., Housekeeping, Social Skills
Education
University of Maine at Fort Kent 2012 — 2017
Criminal Justice
Fort Kent Community High School 2008 — 2012
Regular High School Diploma