Amerigroup Company
Industry: Health insurance company
DescriptionAmerigroup is a United States health insurance and managed health care provider. Amerigroup covers 7.7 million seniors, people with disabilities, low-income families and other state and federally ... Headquarters: Virginia Beach, Virginia, United States Number of employees: 7,080 (12/31/2012) Founder: Jeff McWaters Founded: 9 December 1994 Parent organizations: Anthem, ATH Holding Company, LLC Subsidiaries: AMERIGROUP New York, LLC,
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Amerigroup Employees
Amerigroup December 2014 - Present
Saint Luke's Health System April 2013 - December 2014
Saint Luke's Health System July 2006 - April 2013
Saint Luke's Health System January 2004 - July 2006
Saint Luke's Health System March 2003 - January 2004
ProMedica January 2002 - December 2002
Unison Behavioral Health Group January 1999 - July 2001
Skills
End of Life, Individual Counselling, discharge planning, Health Education, Elder Care, Case Managment, Medical Social Work, Hospice, Grief Counseling, Palliative Care, Hospitals, Healthcare, Family Therapy, Mental Health, Crisis Intervention, Treatment, Home Care
Education
University of Michigan 2001 — 2002
Master of Social Work (MSW), Physical Health & Interpersonal Practice
Bowling Green State University 1994 — 1998
Bachelor of Arts (BA), Psychology
Amerigroup March 2012 - October 2014
Sentara Healthcare August 2010 - March 2012
Skills
Healthcare, Hospitals, Nursing, Healthcare Management, Patient Safety, BLS, EMR, CPR Certified, Inpatient
Education
Fortis College-Norfolk 2008 — 2010
Practical Nursing, Nursing
Amerigroup February 2012 - Present
Skills
Microsoft Word, Provider Relations, Accounting, Healthcare, Dentistry, Auditing, Access, Process Improvement, Microsoft Excel
Education
Albany Technical College 2003 — 2005
Associate of Science (A.S.), Computer and Information Sciences and Support Services
Georgia Perimeter College
Bachelor of Applied Science (B.A.Sc.)
Amerigroup January 2014 - Present
Expedite Couriers, LLC January 2011 - Present
Keiser University June 2013 - January 2014
Quest Diagnostics June 2011 - June 2013
Quest Diagnostics March 2010 - June 2011
Global Courier September 2009 - March 2010
LifeSouth Community Blood Centers November 2007 - August 2009
Southern Regional Medical Center August 2006 - November 2007
Expert Messenger February 2004 - March 2006
Community Blood Centers of South Florida March 2003 - March 2006
Skills
Customer Service, Medical Terminology, Critical Thinking, Highly detail oriented, Recruiting, Customer Retention, Customer Satisfaction, Customer Oriented, Adaptability, Team Building, Team-oriented, Microsoft Office, Exceeding Expectations, Communication Skills, Confidentiality, Conflict Resolution, Data Entry, Leadership, Hospitals, Analysis, Management, Training, Healthcare, Interviews, Leadership Development, PowerPoint, Public Speaking, Staff Development
Education
Nova Southeastern University 2013 — 2015
Master of Business Administration (MBA), Organizational Leadership
Carlos Albizu University - Miami Campus 2010 — 2013
Bachelor of Science (B.S.), Psychology, 3.92 GPA
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Desert Hills May 2013 - July 2015
Lovelace Health System March 2011 - August 2014
New Mexico Heart Institute February 2014 - July 2014
Amerigroup May 2010 - March 2011
Presbyterian Healthcare Services February 1994 - January 2010
Skills
Negotiation, Healthcare, Healthcare Management, HIPAA, Hospitals, Healthcare Information..., Medicare, Managed Care, Medicaid, EMR, Revenue Cycle, EHR, Epic Systems
Education
Carrington College-Albuquerque 2007 — 2010
Associate of Science (AS), Registered Nursing/Registered Nurse
Brookdale University Hospital and Medical Center September 2015 - Present
Sassaries February 2013 - Present
Healthfirst April 2013 - September 2015
New York Hospital Queens October 2012 - March 2013
Amerigroup May 2012 - September 2012
Downtown Women OBGYN January 2008 - May 2012
Bodhizone Physical Therapy October 2006 - December 2007
Skills
Medical Billing, CPT, ICD-9, Medical Coding, HCPCS, Medical Terminology, Medisoft, Medicaid, Credentialing, HIPAA, Revenue Cycle, Medicare, IDX, Medical Records, Health Information..., Medical Transcription, Healthcare Management, Revenue Cycle Management, Provider Relations, Third Party Billing, Eagle, eClinical Works, Citrix, Masses, CCMS, Microsoft Excel, Microsoft Word, Invoicing, Health Insurance, EMR
Education
ASA Institute of Business and Computer Technology 2008 — 2011
Health Information Technology, Health Care
Katharine Gibbs School 2000 — 2002
Associates, Office Administrative Medical
Amerigroup May 2014 - Present
Inovalon June 2012 - April 2014
Mid Atlantic September 2010 - May 2011
Skills
Healthcare Management, Data Entry, Onboarding, Customer Service, Hospitals, Healthcare Information..., Quality Assurance, HIPAA, Talent Acquisition, Program Management, Training, EMR, Microsoft Office, SharePoint, ADP Payroll, Management, Software Documentation, Outlook, Leadership, Healthcare
Education
Walden University 2013 — 2015
Master's degree, Health Informatics
American InterContinental University 2011 — 2012
Bachelors, Business Administration with concentration in Healthcare Management, 3.7
American InterContinental University 2010 — 2012
Associates, Business Administration; Human Resources, 3.63
American InterContinental University 2010 — 2011
Associates, Business Administration concentration in HR
Prince George's Community College 2006 — 2008
Bachelor of Business Administration (B.B.A.), Healthcare Management
Amerigroup February 2015 - Present
Ms. Bee's Daycare February 2014 - February 2015
Xerox (formerly ACS) August 2012 - August 2013
Berea College Alumni Relations August 2010 - June 2011
Skills
Creative Writing, Community Outreach, Microsoft Office, Newsletters, Proofreading, Social Media, Social Media Marketing, Customer Service, Medicare, Medicaid, Medicaid Managed Care, Managed Care, Microsoft Word, Microsoft Excel, PowerPoint, Editing, Data Entry, Telephone Skills, Event Planning, Public Speaking, Clerical, Access, Microsoft Publisher, Written Correspondence, Written Communication, Oral Communication, Organization, Childcare, Caregiving, Communication, Medicare Part D, Medicare Advantage, Medicare Prescription...
Education
Western Kentucky University 2012 — 2014
Bachelor of Science (B.S.), Family and Consumer Sciences (Family Concentration), 3.7
Bluegrass Community and Technical College 2011 — 2012
Human Services, General, 4.0
Berea College 2010 — 2011
Child & Family Studies, 3.8
Amerigroup June 2015 - Present
UnitedHealthcare August 2009 - June 2015
DaVita September 2008 - February 2009
Pomona Valley Hospital Medical Center January 2007 - May 2008
Desert View Regional Medical Center March 2006 - December 2006
Skills
Hospitals, Healthcare Industry, Health Policy, ICD-9, CPT, Medicaid Managed Care, Healthcare Reimbursement, Provider Network..., Physician Relations, Medicare/Medicaid..., IDX, Cerner, Health Plan Operations, Provider Education, Healthcare Management, HIPAA, Medicaid, Healthcare Consulting, Provider Relations, Managed Care, Medicare, Customer Service, Credentialing, Medical Terminology, Process Improvement, Contract Negotiation, HMO, PPO, Training, Healthcare, Medical Billing, Physicians, Strategic Planning, Health Insurance, EHR, Management, Healthcare Information..., EMR, Revenue Cycle
Education
Ashford University 2009 — 2011
Bachelor of Arts (BA), Health/Health Care Administration/Management
Ashford University 2009 — 2011
Bachelor's degree, Health/Health Care Administration/Management
Centers Plan for Healthy Living June 2014 - Present
Health Republic Insurance of New York January 2014 - June 2014
CarePoint Health Plans October 2012 - January 2014
Amerigroup July 2011 - October 2012
Elderplan September 2002 - February 2011
Skills
CRM, Management, Medicare, Sales Operations, Sales, Marketing, Medicaid, Healthcare, Call Centers, Team Building, Insurance, Business Analysis, HMO, Customer Retention, Customer Service, Managed Care, Health Insurance, Employee Benefits, Contract Negotiation, Strategic Planning, HIPAA, Recruiting, Healthcare Information..., Leadership
Education
Ashworth College
Associate of Science (A.S.), Health/Health Care Administration/Management
Anthem, Inc. April 2015 - Present
Nivlaco Entertainment September 2014 - Present
Verizon Wireless March 2014 - Present
Ms Debbie's EdiblesSuffolk November 2011 - Present
Ms Debbie's EdiblesSuffolk November 2011 - Present
Anthem, Inc. May 2014 - April 2015
SunTrust Mortgage, Inc January 2012 - May 2013
Comfort Suites Hotel January 2004 - January 2013
Amerigroup July 2010 - December 2010
Amerigroup July 2010 - December 2010
Skills
Microsoft Word, Microsoft Excel, Public Speaking, PowerPoint, English, Budgets, Research, Youth Mentoring, Healthcare, Medical Billing, Medical Coding, Drama, Live Event Producer, Non-fiction Writer, Playwriting, Accounts Receivable, Outlook, Customer Service, Insurance
Education
Centura College-Chesapeake
Medical/Clinical Assistant
Self-employed September 2009 - Present
Chartered Health Plan August 2008 - September 2009
Amerigroup April 2000 - July 2008
Mt. Washington Pediatric Hospital June 1997 - April 2000
Skills
Healthcare Management, Case Managment, Disease Management, Utilization Management, Healthcare Consulting, Medicaid Managed Care, Medicare, Medicaid, Managed Care, Senior Executive..., Healthcare Industry, HIPAA, Quality Improvement, EHR, Healthcare Information..., EMR, Performance Improvement, Health Policy, Public Health, Nursing, Health Insurance, Healthcare, Strategic Planning, Process Improvement, Program Management, Program Development, Analysis, Management, Case Management
Education
The Catholic University of America 1993 — 1996
Master of Science (M.S.), Nursing, Pediatric Nurse Practitioner Track
Barry University 1984 — 1984
Bachelor of Science (B.S.), Nursing Practice
Saint Leo University 1977 — 1981
Bachelor of Science (B.S.), Biology
Magellan Health Services September 2013 - Present
Amerigroup September 2012 - August 2013
Friendship Community Mental Health Center May 2006 - August 2012
Skills
Healthcare Management, Clinical Research, Managed Care, Hospitals, HIPAA, Mental Health, Healthcare Information..., Medicaid, Medicare, Treatment, Case Management, Behavioral Health, Psychotherapy, Utilization Management
Education
Northwest Missouri State University 2000 — 2002
Bachelor of Science (B.S.), Psychology
Benedictine College 1998 — 2000
Bachelor of Science (B.S.), Psychology
Amerigroup October 2014 - Present
Finish Line September 2014 - February 2015
jcpenney October 2013 - September 2014
Tennessee Department of Mental Health and Substance Abuse Services January 2014 - May 2014
Mental Health Cooperative June 2013 - September 2013
Meharry Medical College February 2013 - June 2013
National Alliance on Mental Illness TN January 2013 - May 2013
HCA May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Retail, Teamwork, Critical Thinking, Sales, Government, Higher Education, Social Services, Policy, Data Entry, Program Development
Education
Middle Tennessee State University 2012 — 2014
Master's degree, Social Work
Benedict College 2008 — 2012
Bachelor's degree, Social Work
The Addiction Center of Broome County, Inc. May 2008 - Present
Binghamton University August 2010 - Present
Johns Hopkins Hospital 2007 - 2008
Amerigroup 2007 - 2008
Magellan Behavioral Health October 2001 - December 2004
Skills
Program Development, Organizational..., Strategic Planning, Grant Writing, Clinical Supervision, Community Outreach, Public Speaking, Mental Health Counseling, Psychiatry, Mental Health, Clinical Research, Case Managment, Social Services, Healthcare, Program Evaluation, Group Therapy, Crisis Intervention, Case Management, Addiction Medicine, Psychotherapy, Nonprofits
Education
University of Baltimore 1999 — 2004
Master of Business Administration (M.B.A.), Concentration in Healthcare Management
Adelphi University 1995 — 1996
Master of Social Work (M.S.W.), concentration in health, mental health and chemical dependency
Fidelis Care September 2013 - April 2015
Express Plus Pharmacy August 2011 - May 2012
Amerigroup 2012 - 2012
Duane Reade August 2008 - June 2009
Walgreens April 2006 - May 2007
Broward College August 2001 - June 2006
Skills
Bilingual in English..., Medical Insurance..., Microsoft Office Suites, Account management for..., Inventory, Product Ordering, Customer Service, Internet, Data Entry, Social Media, Filing, Typing, Pharmaceutical Industry, Pharmacy Technicians, Medication Reminders, QS1, Dosage Calculations, Pharmacy Education, Office Equipment..., Message Taking, Tactfulness, Telephone Skills, Pharmacy, Time Management, HIPAA, Outlook, PowerPoint, Healthcare, Microsoft Word, Invoicing, Customer Satisfaction, Medical Terminology, Critical Thinking, Teamwork, Cashiering, Inventory Control, Administrative Work, Accounts Receivable, Spanish, Fax, Online Research, Databases, Social Networking, Microsoft Office 2007, Coordination, Team-oriented, Administrative..., Clerical Skills, Phone Etiquette, Question Answering
Education
Broward Community College 2001 — 2006
Associate of Arts (AA), Human Resources Development
Pharmacy Technician Certification Board
Certificate, Pharmacy Technician/Assistant
Princeton Healthcare System January 2010 - Present
Amerigroup March 2015 - Present
Robert Wood Johnson Physician Enterprise September 2012 - March 2015
Ocean County Prosecutor's Office May 2012 - May 2013
MONMOUTH OCEAN MEDICAL SERVICES, LLC. November 2008 - September 2012
Skills
Nursing, Patient Education, Women's Health, Certified Lactation..., Forensic Nursing, Medical Practice..., Certified Childbirth..., Surgical Nursing, BLS, Urodynamics, Health Information..., EMR, Patient Advocacy, Physician Relations, Acute Care, Nursing Education, Medical/Surgical, Registered Nurses, Critical Care, Medical-Surgical, Childbirth, Healthcare, Healthcare Management, Hospitals, Clinical Research
Education
Brookdale Community College 2003 — 2007
A.A.S., nursing
Lafayette High School
Anthem July 2015 - Present
Amerigroup January 2013 - June 2015
Southern Tier HealthLink NY April 2012 - October 2012
Southern Tier HealthLink (STHL) March 2012 - April 2012
Skills
Healthcare Information..., EHR, Epic Systems, HIPAA, EMR, CPOE, HL7, ICD-9, Medical Coding, CPT, Ambulatory, Meditech
Education
Strayer University 2015 — 2017
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Broome Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Health Information Technology, 3.9
Broome Community College 2009 — 2010
Medical Transcription Certificate, Clerical/Healthcare, 4.0
Anthem, Inc. July 2013 - Present
Amerigroup January 2008 - June 2013
Amerigroup February 2001 - December 2007
Metro Information Services March 2000 - January 2001
Louisiana Appellate Court System November 1994 - February 2000
Skills
HIPAA, Healthcare Information..., Process Improvement, SDLC, SharePoint, Program Management, IT Strategy, Enterprise Architecture, Vendor Management, Business Analysis, Integration, IT Management, Disaster Recovery, Project Portfolio...
Education
Ambassador University 1987 — 1991
Bachelor of Science (B.S.), Management Information Systems
Amerigroup January 2012 - Present
Coventry Health Care January 2007 - December 2011
Keller Graduate School of Management 2009 - 2011
DeVry University August 2007 - September 2009
Skills
COMPUTER-RELATED SKILLS, Proficient in MS Office..., Medical software:..., Microsoft Excel, Training, Leadership, Risk Management, Budgets, Process Improvement, Software Documentation, Insurance, Auditing, Financial Analysis, Data Analysis, System Administration, Project Management, Human Resources, Claim, Recruiting, Business Process..., Customer Service, Access, Accounts Payable, Healthcare, Analysis, Strategic Planning, Outlook, Teamwork, Microsoft Office, Coaching, Operations Management, Accounts Receivable, Time Management, Data Entry, Microsoft Word, Management, Research, Medicare, Employee Benefits, Team Building, PowerPoint, Health Insurance, Public Speaking, Negotiation, Team Leadership, Inventory Management, Change Management, Medicaid, Customer Satisfaction, Employee Relations
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
MBA, Business
DeVry University 2007 — 2009
Bachelor's Degree, Business Administration and Management, General
Central Texas College 2003 — 2004
Associate's degree, Computer Science
Amerigroup August 2014 - August 2015
Quintiles October 2011 - August 2014
Vistronix, Inc. October 2010 - October 2011
Novella Clinical, Inc. "formerly known as PharmaLinkFHI" January 2010 - August 2010
I3 United Healthcare June 2009 - December 2009
Novartis Animal Health May 2007 - June 2009
Syngenta Biotechnology, Research July 2005 - May 2007
Eli Lilly, Research July 2001 - December 2004
Amplistar Inc January 2001 - April 2001
Wyeth Pharmaceutical November 2000 - December 2000
Skills
Validation, SOP, Data Analysis, SQL, Problem Solving, Quality Assurance, Documentation, Clinical, GLP, Research, Databases, Biotechnology, Windows, Pharmaceuticals, Sop, GCP, Software Documentation, Regulatory Affairs, Clinical Development, FDA, Clinical Trials, GMP, LIMS, CTMS, Process Improvement, Pharmaceutical Industry
Education
Drexel University 2010 — 2012
MBA, Pharmaceutical Business
North Carolina Central University 2003 — 2006
Master, Information Systems
University of North Carolina at Chapel Hill 2002 — 2003
Business/MIS
Winston-Salem State University 1994 — 1996
BS, Applied Science
Appalachian State University
BIOLOGY, BUSINESS
North Carolina Agricultural and Technical State University
CarePoint Health System August 2014 - Present
The Hotaling Group January 2014 - Present
Colonial Life 2014 - Present
B&H Assurance September 2013 - Present
Amerigroup March 2012 - July 2013
Winston Financial September 2008 - January 2011
Skills
Business Strategy, Strategic Planning, Marketing Strategy, Strategy, Social Media Marketing, Public Speaking, Business Development, Marketing, Team Building, Insurance, Event Management, Affordable Care Act, Health Insurance, Medicare Advantage, Life Insurance, Healthcare, Medicare, Network Marketing..., Customer Service, Disability Insurance, Employee Benefits
Education
Rowan University 1995 — 1999
Bachelor of Arts (B.A.), Business/Corporate Communications
Aveda Institute-New York 2005 — 2006
Cosmetology License, Hair Styling/Stylist and Hair Design/ Make-up Artist
Motivating The Masses
Motivating The Masses
Spotify October 2014 - Present
Voxy February 2013 - October 2014
Independent Contractor/Consultant June 2012 - February 2013
Amerigroup March 2011 - November 2011
Amerigroup Corporation May 2006 - March 2011
Metroplus Health Plan October 2005 - May 2006
MetroPlus Health Plan January 2005 - October 2005
Skills
Organizational..., Talent Management, Interviews, Onboarding, Management, Change Management, Performance Management, Event Management, Organizational..., Succession Planning, Executive Coaching
Education
Baruch College, City University of New York (CUNY) 2006 — 2009
MBA, Operations
Teachers College of Columbia University 2002 — 2004
MA, Organizational Psychology
Barnard College 1997 — 2001
BA, Psychology
Stewart Title July 2013 - Present
Pionear Recruiting December 2010 - November 2012
Amerigroup April 2008 - November 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, Public Speaking, HTML
Education
Fortis College-Norfolk 2012 — 2013
Microsoft Information Technology
Betty Owen 1990 — 1993
X. Administration
Amerigroup August 2014 - Present
Amerigroup Community Care April 2007 - Present
Cumberland Mental Health April 2006 - April 2007
Alabama A&M University August 2004 - August 2005
Hillside Hospital May 2001 - September 2003
Skills
Skilled strategic..., Excellent leadership..., Very detail oriented, Leadership, Recruiting, Public Speaking, Leadership Development, Community Outreach, Healthcare, Healthcare Industry, Event Management, Training, Medicaid, Event Planning, HIPAA, Fundraising, Public Health, Project Management, Clinical Research, Case Managment, Microsoft Office, Research, Managed Care, Healthcare Management, Teaching, Program Evaluation, Program Development, Health Insurance, Mental Health, Disease Management, Utilization Management, Policy, Provider Relations, Medicare, Strategic Planning, Program Management, Health Policy, Health Education, Healthcare Information..., Social Services, Hospitals, Quality Improvement
Education
Tennessee State UniversityAlabama A&M University 2008 — 2010
Master's of Education2010Bachelor's of Science2004, Leadership; Human
Tennessee State University 2007 — 2009
Master of Education (MEd), Educational Leadership and Administration, General
Alabama Agricultural and Mechanical University 1999 — 2004
Bachelor of Applied Science (B.A.Sc.)
McIntosh High School 1995 — 1999
Amerigroup April 2012 - Present
Joseph Jernigan - Self Employed September 2011 - March 2012
American University August 2009 - June 2011
CLECAT May 2010 - July 2010
CLECAT May 2010 - July 2010
TechAmerica Foundation September 2009 - December 2009
TechAmerica Foundation September 2009 - December 2009
Jernigan's Cleaners August 2008 - June 2009
Jernigan's Cleaners August 2008 - June 2009
Jernigan's Cleaners August 2008 - June 2009
Skills
Multivariate Statistics, Statistical Modeling, Financial Accounting, Stata, Outlook, Photoshop, HTML, Web Design
Education
American University 2009 — 2011
Master of Arts, International Relations
American University (Washington D.C 2009 — 2011
M.A. program, International Economic Relations; related studies in International Development
American University (Washington D.C 2009 — 2011
M.A, International Economic Relations with related studies in International Development
関西外国語大学 2007 — 2008
B.A., Dec. 08, Asian Studies
East Carolina University 2003 — 2008
B.S.B.A, Business Management; International
East Carolina University - College of Business 2003 — 2008
BSBA, International Business Management
Kansai Gaidai University 2007 — 2007
Asian Studies
Kansai Gaidai University 2007 — 2007
B.A., Dec. 08, Asian Studies
East Carolina University 2003 — 2007
B.S.B.A, Business Management; International
The Hopper Group: Specialists in medical/behavioral integrated care and behavioral treatments January 2001 - Present
Amerigroup May 2012 - Present
Cartesian Solutions May 2013 - Present
LifeSynch/Humana February 1996 - December 2010
Skills
Healthcare, Health, Wellness, Psychiatry, Utilization Management, Public Speaking, Health Policy, Case Managment, Healthcare Consulting, Clinical Research, Psychotherapy, Medicaid, Healthcare Management, Managed Care, Behavioral Health, Program Management, Hospitals, Mental Health, Disease Management, Medicare, HIPAA, Medicine, Treatment, Physicians, Health Education, Health Insurance, Prevention, Home Care, Neurology, Nursing, Medical Education, EMR, Informatics, Quality Improvement, EHR, Healthcare Industry, Medical Coding, Practice Management, Provider Relations, Pediatrics, Case Management
Education
The University of Texas at Dallas 2005 — 2009
MBA, Medical Management
UT Southwestern Medical School 1985 — 1989
MD-post grad, Biopsychosocial Science/Psychiatry
UT Medical Branch Galveston 1981 — 1985
MD, Medical Doctor Degree
Baylor University 1977 — 1981
B.S., Biology/Premedical Studies
CVS Health September 2014 - Present
National University September 2001 - Present
Amerigroup Corporation August 2009 - September 2014
ISPI 2011 - 2014
Amerigroup August 2007 - August 2009
Haas Automation July 2004 - July 2007
Skills
Performance Improvement, Instructional Design, Instructional Technology, Organizational..., Process Improvement, Change Management, Healthcare, Performance Consulting, Event Photography, Portrait Photography, ADDIE, Blended Learning, Program Management, Human Performance, Training, Employee Training, Needs Analysis, Workshop Facilitation, E-Learning, Instructor-led Training, Learning Management, Leadership Development
Education
Old Dominion University 2008 — 2015
PhD, Instructional Design and Technology
Azusa Pacific University 1999 — 2001
Masters of Arts, Educational Technology
UCLA 1986 — 1990
Bachelor of Arts, Political Science
Anthem, Inc. January 2014 - Present
Amerigroup Corporation January 2012 - January 2014
AMERIGROUP August 2006 - January 2012
Whiskey Park September 2003 - August 2006
WellCare December 2002 - August 2006
WellCare Health Plans, Inc. 2002 - 2006
HealthPlan Services April 1997 - December 2002
Hyde Park Cafe October 1999 - September 2001
Bally Total Fitness May 1998 - March 2000
The Loft March 1996 - April 1998
Skills
Process Improvement, EDI, Vendor Management, Visio, Six Sigma, Management, Leadership, Sales, Software Documentation, Team Building, Business Analysis, Insurance, Business Process..., Change Management, Managed Care, Training, Operations Management, HIPAA, Healthcare Management, Medicaid, Strategic Planning, Healthcare Information..., Healthcare, Medicare, Healthcare Consulting, Hospitals, Data Analysis, Quality Assurance, Healthcare Industry, Program Management, Cross-functional Team..., Health Insurance, Access, SDLC, EHR, Call Centers, Executive Management, Revenue Cycle, Provider Relations, SharePoint, Performance Improvement, Policy, EMR, Informatics, Claim
Education
Juran Institute 2006 — 2007
Black Belt, Six Sigma
ITT Tech 2005 — 2006
Information Technology
Keller University 2001 — 2001
Financial Accounting and Planning
Emerson College 1986 — 1989
Mass Communication, Masters Program
Bridgewater State University 1980 — 1984
Bachelor of Arts, Communications
U.S Army, Northern Regional Medical Command January 2008 - Present
GENEX Services, Inc. March 2003 - January 2008
Amerigroup 2003 - 2003
Skills
Command, Army, Project Planning, Operational Planning, DoD, National Security, Military Experience, Military, Security Clearance, Military Operations, Top Secret, Military Training, Intelligence Analysis, Force Protection, Weapons, Leadership, Defense, Information Assurance, Organizational..., Intelligence, Emergency Management, Government Contracting, Counterterrorism, Homeland Security, Tactics, Air Force, Navy, Government
Education
Central Michigan University 1999 — 2001
Masters of Science in Administration, Health/Health Care Administration/Management
Old Dominion University 1989 — 1991
Bachelors of Science in Nursing, Registered Nursing/Registered Nurse, Cum Laude
De Paul School of Nursing 1979 — 1982
Nursing Diploma, Registered Nursing/Registered Nurse
Anthem, Inc. May 2015 - Present
Anthem, Inc. July 2013 - May 2015
Amerigroup September 2012 - June 2013
Amerigroup March 2011 - June 2013
Amerigroup March 2011 - September 2011
Michaels Stores, Inc. October 2008 - June 2010
GraEagle Construction, LLC April 2005 - July 2006
HCA 1998 - 2001
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Outlook, Research, Public Speaking, Editing, Operations Management, Healthcare, Process Improvement, Policy, Hospitals, Medical Terminology, HIPAA, Project Management, Human Resources, SharePoint, Team Building, Data Entry, Access, Organizational..., Customer Satisfaction, Project Planning, Software Documentation, Management, Leadership Development, Visio, Employee Training, Medicaid, Healthcare Information..., Healthcare Management, Leadership, Invoicing, Strategic Planning, Change Management, Team Leadership, Insurance, Clinical Research, Time Management, Training, Program Management, Staff Development, Nonprofits, Coaching, Contract Negotiation, Employee Relations, Medicare, Administrative...
Education
Southern New Hampshire University 2014 — 2016
Bachelor's Degree, Finance, General
College of Southern Nevada 2007 — 2008
Boise State University 1995 — 1996
Amerigroup February 2015 - Present
Amerigroup March 2014 - February 2015
Girling Health Care August 2011 - February 2014
Girling Health Care October 2010 - August 2011
Girling Health Care July 2002 - October 2010
Skills
Managed Care, Medicaid, Healthcare, Home Care, Healthcare Management, Hospitals, Nursing, Elder Care, EMR, Healthcare Information..., Medicare, Physician Relations, EHR, Disease Management, Utilization Management
Education
Angelo State University 1989 — 1993
Texas State University-San Marcos
MNLOC certified
QualChoice September 2015 - Present
Amerigroup March 2014 - June 2015
CDPHP July 2013 - February 2014
The TriZetto Group October 2011 - July 2013
Care First BC/BS July 2011 - September 2011
BMC HealthNet Plan August 2008 - February 2011
BMCHP August 2008 - February 2011
DST Health Solutions May 2007 - April 2008
DST May 2007 - April 2008
ConnectiCare January 2001 - January 2006
Skills
Software Documentation, Testing, Healthcare Information..., Training, Business Process, Leadership, Disaster Recovery, Business Requirements, Healthcare, Medicaid, Insurance, Analysis, Databases, Management, Access, Health Insurance, SDLC, Visio, Business Analysis, Medicare, Process Improvement, HIPAA, Vendor Management, Consulting, Documentation, Requirements Analysis
Education
CCSU
Computer Science, MIS
Central Connecticut State University
MIS, M.I.S
TUNXIS COMMUNITY COLLEGE
A.S, Business Administration/Data Processing
Quadralytics September 2014 - Present
Pyxis Health Solutions April 2011 - August 2014
Strategic Health Consulting June 2009 - December 2012
Outcomes Health Information Solutions March 2010 - April 2011
Amerigroup 2006 - June 2009
Dataloom Solutions 2002 - 2006
PacifiCare Health Systems November 1993 - November 1999
Skills
SQL, Stars, Medicare Risk Adjustment, Medicare Stars, Medicare Advantage, HEDIS, Healthcare Operations, Healthcare IT, Managed Care, Financial Analysis, Strategic Planning, Medicare RADV, Medicare, Medicare Part D, Healthcare, Healthcare Consulting, Healthcare Management, Healthcare Analytics, Medicare Consulting, Medicare/Medicaid..., Medicaid Managed Care, Managed Care Consulting, Leadership, HIPAA, Revenue Cycle, Healthcare Information..., Business Intelligence, SDLC, STAR, Medicaid, Employee Benefits, Healthcare Industry, Hospitals, Provider Relations, HMO, Health Policy, Disease Management, Start-ups, Claim, Health Insurance, Medical Compliance, Network Development, Analysis, Management, Practice Management, Physicians, Consulting, Health Care Reform, Program Management, Analytics
Education
Seattle University 1997 — 2000
MBA, Entrepreneurship
Central Washington University 1991 — 1995
BS, Accounting/Finance
Amerigroup July 2014 - Present
Alliance Consistent Care December 2013 - February 2015
Mental Health Ombuds, Inc. March 2014 - June 2014
OPEIU Local 8 March 2007 - February 2014
American Federation of Teachers March 2011 - November 2011
Skills
Public Relations, Event Planning, Event Management, Political Campaigns, Speech Writing, Research, Public Speaking, Marketing Communications, Fundraising, Community Outreach, Non-profits, Nonprofits, Management, Project Management, Recruiting
Education
Columbia Basin College 2009 — 2013
Associate of Arts and Sciences (AAS), Criminal Justice
CETYS Universidad 1991 — 1994
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Amerigroup August 2013 - Present
Parallon Business Solutions March 2012 - August 2013
Parallon Business Solutions January 2011 - February 2012
HCA January 2008 - December 2010
Chick-fil-A May 1999 - June 2007
Skills
Microsoft Excel, Human Resources, Healthcare, Leadership, Customer Service, Team Leadership, Process Improvement, Recruiting, Strategic Planning, Marketing, SDLC, Process Scheduler, Financial Analysis, Training, Accounting, Team Building, Management, HIPAA, Healthcare Information..., Healthcare Management, Hospitals, Revenue Cycle, Managed Care, Data Analysis
Education
Belmont University - Jack C. Massey Graduate School of Business 2008 — 2010
MBA, Healthcare Management
Tennessee State University 2003 — 2004
B.B.A, Business, Management
Columbia State Community College 2001 — 2003
A.S., Business, Management
UnitedHealth Group August 2015 - Present
UnitedHealth Group August 2013 - August 2015
Amerigroup June 2013 - August 2013
BLUECROSS BLUESHIELD OF TENNESSEE, INC October 2010 - June 2013
BLUECROSS BLUESHIELD OF TENNESSEE, INC January 2005 - October 2010
FISERVE HEALTH TENNESSEE January 2001 - January 2005
Willis Administrative Services Corp. October 2000 - January 2005
WILLIS ADMINISTRATIVE SERVICES CORP January 2000 - January 2001
Tennessee Coordinated Care Network January 1997 - October 2000
TENNESSEE COORDINATED CARE NETWORK (TCCN) January 1998 - January 2000
Skills
Provider Relations, Microsoft Office, Analysis, Managed Care, Health Insurance, Contract Negotiation, contract mana, Customer Relation, Customer Service, Claim, Healthcare Management, Insurance, Healthcare Industry, Access, Medicaid, HIPAA, Medicare, Network Development, Healthcare, Strategic Planning, PPO, HMO, Healthcare Information..., Management, Policy, Revenue Cycle, Credentialing, Healthcare Consulting, Leadership, Health Policy, Hospitals, Physicians, Employee Benefits
Education
University of Phoenix 2002 — 2004
MBA, Health Care Management
Austin Peay State University 1991 — 1996
BS, Health Care Administration
Anthem, Inc. June 2014 - Present
US Air Force Reserve December 2013 - Present
CACI International Inc February 2012 - May 2014
US ARMY National Guard September 2007 - September 2013
Booz Allen Hamilton June 2010 - January 2012
AMERIGROUP January 2008 - June 2010
Alltel September 2005 - February 2008
TriDuo March 2005 - October 2005
Skills
SharePoint, Troubleshooting, Software Documentation, Project Management, Security, Technical Support, Computer Hardware, Hardware, Requirements Analysis, Databases, Quality Assurance, Business Analysis, ITIL, Analysis, Visio, Testing, Software Installation, Active Directory, SDLC, Integration, System Administration, Systems Analysis, Windows, Process Improvement, Security Clearance, System Testing, Security, IT Service Management, Information Assurance, IT Operations, DoD
Education
Allied American University 2012 — 2013
IT Managment, Information Technology
Old Dominion University 2000 — 2005
B.S, Information Technology, 2005
Amerigroup March 2014 - Present
Amerigroup Corporation September 2012 - Present
Universal Health Care June 2011 - September 2012
WellCare HealthPlans 2008 - 2011
Skills
Medicare, HMO, Medicaid, Health Insurance, Utilization Management, Managed Care, Insurance, Disease Management, HIPAA, Long-term Care, Healthcare Management, Healthcare, Hospitals, EHR, Health Policy, Software Documentation, Case Managment, Quality Improvement, Healthcare Information..., Physicians, EMR, HEDIS, Revenue Cycle, Management, Healthcare Industry, Medical Compliance, NCQA, Physician Relations, Case Management
Education
Alvernia College 1993 — 1995
Associates of Science, Nursing
Amerigroup January 2013 - Present
Vitera Healthcare Solutions (formerly Sage Software) May 2008 - November 2012
Kforce January 2007 - May 2008
Aptuit December 2005 - January 2007
Gentiva Health Services April 2003 - December 2005
Davis Vision March 1997 - August 2002
Skills
Leadership, Analysis, Forecasting, Strategic Financial..., Project Planning, Healthcare, Strategic Planning, Budgets, Financial Forecasting, ERP, Finance, Revenue Recognition, Financial Analysis
Education
Canisius College
Bachelor of Arts (B.A.), Economics (Finance Minor)
Cegedim Relationship Management March 2014 - Present
Value Options 2014 - 2014
Value Options 2014 - 2014
Value Options 2014 - 2014
Value Options 2014 - 2014
Value Options 2014 - 2014
Cegedim 2014 - 2014
Cegedim 2014 - 2014
Cegedim 2014 - 2014
Amerigroup October 2012 - February 2013
Skills
Wordperfect, Westlaw, Legal Assistance, Legal Research, Legal Writing, Courts, Litigation, Civil Litigation, Document Review, Spreadsheets, Outlook, Microsoft Word, Bankruptcy, Microsoft Excel, File Management
Education
American Public University System 2011 — 2015
Associate's degree, Paralegal Studies
Lakeland High School 2002 — 2006
Diploma, General Education/Business
Amerigroup February 2013 - Present
Community Health Systems July 2008 - January 2012
Countrywide Bank July 2007 - July 2008
Health Net Inc August 1998 - July 2007
Skills
Forecasting, Budgeting, Cost Analysis, SOX, Variance Analysis, GAAP, Financial Analysis, Financial Reporting, Process Improvement, Financial Modeling, Hyperion, Accounts Payable, Internal Controls, Financial Management, Strategic Planning, Analysis, Compliance, Financial Planning, Excel, Accounts Receivable, Team Building, Vendor Management, Planning, Vendor Relations, AS400, Business Process..., Business Analysis, Pricing, Problem Solving, SAP, Cost Accounting, PowerPoint, Business Planning, Capital Budgeting, Pricing and Estimating, Budgets, Microsoft Excel, Cost Benefit, Project Planning, Managerial Finance, Hyperion Enterprise, Strategic Financial...
Education
California Lutheran University
Masters of Business Administration, Finance
California Lutheran University
BS, Business Administration and Management, General
HR CONTEMPO January 2015 - Present
Amerigroup May 2013 - January 2015
Helios (formerly Progressive Medical & PMSI) October 2011 - May 2013
Corless Associates 2008 - 2011
Education
Athens Technical College 1992 — 1997
Business Administration and Management, General
Molina Healthcare May 2009 - Present
Triple-S (Formerly know as American Health Medicare) May 2005 - June 2009
Amerigroup May 1997 - February 2004
XL-Care Agency, Inc. September 1991 - May 1996
Education
Cameron University School of Business
Bachelor of Applied Science (B.A.Sc.)
University of Puerto Rico School of Medicine
Associate's degree, Language Arts
Amerigroup April 2015 - Present
CDPHP October 2013 - December 2014
Hanley December 2012 - May 2013
Skills
Sales, Customer Service, Marketing, Marketing Strategy, Microsoft Office, Social Media, Strategic Planning, Advertising, Marketing Communications, Program Management, Leadership, Social Networking, Coaching, Public Relations, Healthcare, Negotiation, Public Speaking, Business Development, Sales Management, Team Building, New Business Development, Health Insurance, Account Management, Management, Process Improvement, Training, Insurance
Education
Albany Law School of Union University 2000 — 2003
University at Albany, SUNY 1996 — 1999
Bachelor of Arts (B.A.), Political Science and Government
Schenectady County Community College 1994 — 1996
Associate of Arts and Sciences (A.A.S.), Legal Assistant/Paralegal
Value Options April 2015 - July 2015
Lumber Liquidators November 2014 - April 2015
Amerigroup October 2011 - May 2014
NCO Financial Systems September 2009 - December 2009
JCPenney November 2007 - January 2008
TeleTech October 2005 - March 2006
APAC Customer Services September 1998 - August 2003
Skills
Customer Service, Microsoft Office, Team Building, Microsoft Excel, Project Planning, Inventory Management, Project Management, Call Center, Customer Satisfaction, Data Entry, Customer Experience, Outlook, Fundraising, Healthcare, Training, Human Resources, Coaching, Call Centers, Program Management, Policy, Supervisory Skills, Employee Benefits, Management, Sales, Employee Relations, Analysis, Interviews, Mental Health, Leadership, Leadership Development, Recruiting, Performance Management, Time Management, PowerPoint, Process Improvement, Microsoft Word, Onboarding, Public Speaking, Payroll, Nonprofits, Team Leadership
Education
American InterContinental University 2011 — 2012
Master of Business Administration (M.B.A.), Human Resources Management and Services
American InterContinental University 2010 — 2011
Bachelors, Business Administration and Management, General
Amerigroup December 2014 - Present
Express Scripts December 2013 - December 2014
Skills
Business Analysis, Requirements Analysis, Analysis, Process Improvement, Business Requirements, Project Management, Data Analysis, Databases, User Acceptance Testing, SQL, Management, Customer Service, Healthcare, Microsoft Excel, Strategic Planning, Software Documentation, SharePoint, Requirements Gathering, Software Project..., Strategic Communications
Education
University of Central Florida 2011 — 2013
Master of Science (MS), Biomedical Sciences, General - Neuroscience
Ms Ramaiah College Of Arts Science and Commerce 2009 — 2011
Master of Science (MS), Biotechnology
St. Xaviers College Kolkata 2005 — 2009
Bachelor of Science (B.Sc.), Microbiology Honors
South Point High School 1990 — 2005
High School, Biology/Biological Sciences, General
Citi AML Intermediate Compliance Officer-Financial Intelligence Unit FIU Client On-Boarding & MaintenanceCitiJuly 2011 - Present
Amerigroup April 2008 - April 2011
HSBC 2005 - 2007
JPMorgan Chase 2000 - 2005
Skills
Analysis, Financial Risk, Risk Management, Fraud, Customer Service, Credit, Leadership, Anti Money Laundering, Banking, Due Diligence, Finance, Financial Analysis, Financial Services, Loans, Management, Microsoft Office
Education
Hillsborough Community College
Business Administration
Universidad Tecnológica Equinoccial
Business Administration and Management, General
Healthcare Provider Connections, Inc August 2015 - Present
Creative Power Revives August 2015 - Present
HCPC November 2006 - Present
Amerigroup May 2005 - November 2006
AIM April 2002 - May 2005
Skills
Medicaid Network..., Long Term Care, Physician Relations, Quality Improvement, Informatics, Health Plan Operations, HEDIS, Home Care, Medical Coding, EMR, Physicians, Utilization Management, HIPAA, Revenue Cycle, Disease Management, ICD-9, NCQA, Healthcare Management, Medicare Part D, HCPCS, CPT, Claim, Behavioral Health, Medical Billing, Healthcare Information..., Practice Management
Education
American InterContinental University
Bachelor, Business/Healthcare Management
Bristol-Myers Squibb December 2014 - Present
Amerigroup October 2014 - December 2014
Deco Solutions June 2013 - September 2014
Align Technology September 2008 - August 2013
Scheduling Supervisor September 2006 - November 2008
Skills
Proactive, Responsable, Work Under Pressure, Teamwork, Microsoft Office, Problem Solving, Negotiation, Team Leadership, XP, Technical Support, Account Management, Customer Satisfaction, Microsoft Exchange, Servers, Operating Systems, Software Documentation, Cisco Technologies, Computer Hardware, VPN, Windows, Hardware, Windows XP, Software Installation, Help Desk Support, Management, Troubleshooting, Information Technology
Education
ITEC (CR) 2009 — 2011
Business Administration Technician, 2009
Universidad Hispanoamericana (CR)
Bachelor of computer Science, BS
Optimal eSolutions OwnerOptimal eSolutionsSeptember 2010 - Present
Aetna September 2010 - December 2014
American Institute of Baking October 2013 - August 2014
Amerigroup October 2012 - February 2013
ManTech International Corporation April 2011 - September 2011
DHL September 2006 - October 2009
Education
Capella University 2003 — 2005
Master's degree, Education
Capella University 2003 — 2005
Master's degree, Educational/Instructional Technology
Amerigroup December 2014 - Present
Unified Government of Wyandotte County July 2011 - December 2014
PACES Behavioral Healthcare 2008 - 2011
Avila University August 2008 - December 2008
Skills
Nonprofits, Program Development, Grant Writing, Community Outreach, Grants, Policy, Community Development, Fundraising, Case Management, Social Networking, CBT, Government, Program Evaluation, Policy Analysis, Leadership Development, Program Management, Economic Development, Public Speaking, Research, Public Policy, Youth Development, Strategic Communications, Capacity Building, Crisis Intervention, Mental Health, Workshop Facilitation, Teaching, Social Services, Event Planning, Community Organizing, Emergency Management, Volunteer Management, Child Welfare, Conflict Resolution, Foster Care, Motivational..., Social Justice, Public Administration, Psychotherapy, Leadership, Public Relations, Mental Health Counseling, Cultural Competency, Interventions, DBT, Psychology, Crisis, Individual Counselling, Dual Diagnosis, Chemical Dependency
Education
Avila University 2005 — 2008
Master's degree, Counseling Psychology, 3.9
Dillard University 2001 — 2005
Bachelor of Arts (B.A.), Education and Psychological Studies, 3.5
Amerigroup June 2015 - Present
Amerigroup August 2012 - June 2015
AppleOne Employment Services April 2012 - August 2012
University of Washington February 2012 - April 2012
University of Washington March 2011 - February 2012
Las Palmas Ranch Association II Pool August 2004 - December 2010
Academic Skills Achievement Program Tutoring Center (ASAP) September 2007 - May 2010
Education
California State University-Monterey Bay 2004 — 2010
Bachelor of Arts (BA), Humanities & Communications, Magna Cum Laude (GPA 3.851)
Amerigroup December 2014 - Present
Clayton Homes October 2011 - December 2014
Covenant Health September 2008 - October 2011
Covenant Health January 2008 - October 2011
Covenant Health October 2007 - October 2011
Skills
Fitness, Wellness, Health Education, Nutritional Counseling, Employee Wellness, Wellness Coaching, Health Promotion, Healthcare, Personal Training, Public Speaking, Nutrition Education, Stress Management, Healthcare Management, Exercise Prescription, Injury Prevention
Education
Lincoln Memorial University 2011 — 2013
Master of Business Administration (MBA), Health/Health Care Administration/Management
Carson-Newman University 2003 — 2007
B.S., Exercise Physiology
Furman University 2002 — 2003
Biology
Amerigroup May 2014 - Present
Burrell Behavioral Health April 2013 - April 2014
Gateway Foundation April 2012 - April 2013
Skills
Mental Health, Public Speaking, Microsoft Office, Psychotherapy, Customer Service, Crisis Intervention, Nonprofits, Research, Psychology, Insurance, Microsoft Excel, Community Outreach, Case Management, Healthcare, Data Entry, Outlook, Treatment, Group Therapy, Motivational..., Conflict Resolution, Behavioral Health
Education
Capella University 2015 — 2017
Master's degree, Criminal Justice/Safety Studies
Drury University 2007 — 2011
Bachelor's of Science, Criminal Justice/Psychology
Amerigroup May 2014 - October 2014
The Austin Diagnostic Clinic March 2013 - May 2014
HealthSense Home Care 2014 - 2014
Heart to Heart Hospice 2012 - 2012
ACC 2010 - 2012
AseraCare 2010 - 2010
Girling Health Care 2007 - 2010
Seton Healthcare Family September 2001 - 2007
Skills
Hospitals, Healthcare, Medical-Surgical, Home Care, Medicare, Nursing, EMR, Elder Care, Physician Relations, Medicaid, Acute Care, Managed Care, Registered Nurses, Patient Advocacy, Inpatient, Healthcare Management, Case Management, BLS, Patient Safety, HIPAA, Wound Care, Disease Management
Education
Austin Community College 2004 — 2005
Associate of Science (AS), Registered Nursing/Registered Nurse
Austin Community College 2000 — 2002
Licensed Vocational Nurse, Licensed Practical/Vocational Nurse Training
Amerigroup January 2014 - Present
Education
Argosy University 2000 — 2003
Master of Arts (MA), Psychology with Clinical Specialty
Massachusetts College of Liberal Arts 1997 — 2000
Bachelor of Arts (B.A.), Psychology
People's United Bank September 2014 - Present
First Data August 2013 - August 2014
JPMorgan Chase & Co. April 2007 - April 2013
Amerigroup January 2005 - January 2007
Global Busines Institute June 2003 - August 2005
Skills
Investments, Mortgage Lending, Loans, Strategy, Mutual Funds, Insurance, Small Business, Selling, Retail Banking, Marketing, Banking, Financial Analysis, Equities, Analysis, Business Development, Financial Services, Leadership, Management, Mergers, Retirement, Series 7, Sales, Relationship Management, Strategic Financial..., Fixed Annuities, Customer Service, Credit, Risk Management, Team Building, Time Management, Portfolio Management, Credit Analysis, Wealth Management, Small Business Lending, Retirement Planning, Strategic Planning, Financial Advisory, Cash Management, Team Leadership, Access, Asset Management, Life Insurance, Market Research
Education
Metropolitan College of New York 2013 — 2014
Master of Business Administration (MBA), Financial Services
Berkeley College 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Marketing Communications
Laugh Break Productions, LLC April 2014 - August 2015
The Laughmeisters Comedy Series May 2014 - June 2015
Lockside Laughs May 2013 - May 2015
Amerigroup September 2012 - December 2013
US Navy October 1988 - September 2012
Skills
Customer Service, Entertainment, Film, Social Media, Microsoft Excel, Photoshop, Social Media Marketing, Event Planning, Editing, Music, Film Production, Television, Marketing, Video Production, Public Relations, Public Speaking, Event Management, Microsoft Office, Social Networking, Microsoft Word, PowerPoint
Education
Central Texas College 1992 — 1994
UnitedHealth Group September 2013 - Present
FirstCare February 2000 - September 2013
Amerigroup October 2006 - November 2007
Skills
Strategic Planning, HMO, NCQA, Healthcare Management, Managed Care, Quality Improvement, Medicaid, Medicare, Health Insurance, Provider Relations, HEDIS, Cross-functional Team..., EMR, Healthcare Consulting, Credentialing, HIPAA, Health Policy, Medicaid Managed Care
Education
Abilene Christian University
B.S., Adult and Corporate Fitness
The University of Texas Health Science Center at Houston
B.S.N., Nursing
CEVA Logistics March 2015 - Present
Riverway Business Services December 2014 - January 2015
Amerigroup June 2014 - October 2014
General Dynamics Information Technology September 2013 - April 2014
APAC Customer Services August 2012 - March 2013
Skills
Healthcare
Education
Austin Peay State University
Aetna Better Health, Illinois May 2015 - Present
Amerigroup May 2013 - December 2014
Magellan Health Services September 2010 - May 2013
UnitedHealth Group June 2009 - June 2010
Operational Excellence Consulting April 2009 - July 2009
Healthways October 2007 - April 2009
Nationwide February 2006 - October 2007
ADP February 2005 - January 2006
Wellmark September 1986 - February 2005
Wellmark Blue Cross and Blue Shield 1986 - 2004
Skills
Cross-functional Team..., Managed Care, Healthcare, Six Sigma, Medicare, Leadership, Business Process..., Healthcare Management, Quality Management, Medicaid, Program Management, Utilization Review, Health Insurance, NCQA, Disease Management, Healthcare Consulting, Utilization Management, Management, Informatics, HIPAA, Data Analysis, Health Policy, Strategic Planning, EHR, Process Improvement, Quality Improvement, Insurance, HEDIS, Employee Benefits, Case Managment, Software Documentation, Hospitals, Medicaid Managed Care, EQRO, Process Engineering, Pay for Performance, CAHPS, Project Management, Healthcare Industry, Policy, Patient Advocacy
Education
Iowa State University 1999 — 2001
MBA, Marketing and IT
Augustana University (SD) 1975 — 1979
BA, Nursing
Saints Dermatology Center of Excellence September 2014 - Present
Amerigroup May 2013 - May 2014
Monroe Carell Jr. Children's Hospital at Vanderbilt September 2009 - April 2013
Monroe Carell Jr. Children's Hospital at Vanderbilt April 2012 - January 2013
Monroe Carell Jr. Children's Hospital at Vanderbilt May 2009 - August 2009
Auburn University November 2008 - May 2009
Skills
Critical Thinking, Goal Oriented, People Skills, Outstanding..., Teamwork, Superior Work Ethic, Problem Solving, Exceptionally well..., Multi Tasking, Hospitals
Education
Bethel University 2012 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management, 4.0
Auburn University 2005 — 2009
Bachelor of Science, Health Services Administration, 3.6
Health Plus AMERIGROUP May 2011 - Present
Amerigroup May 2003 - November 2010
CarePlus Health Plan LLC February 2001 - May 2003
CarePlus Health Plan LLC May 1999 - February 2001
Empire Blue Cross & Blue Shield March 1994 - January 1999
Empire Blue Cross & Blue Shield December 1986 - March 1994
Skills
Health Insurance, Healthcare, HIPAA, Healthcare Management, Healthcare Industry, Medicaid, Managed Care, Provider Relations, Medicare, Strategic Planning, Team Building, Management, Customer Service, Healthcare Information..., Hospitals
Education
Borough of Manhattan Community College
Diploma
ManTech International Corporation May 2015 - Present
Sentara Healthcare February 2015 - Present
Amerigroup June 2014 - December 2014
Amerigroup March 2014 - May 2014
CACI International Inc May 2012 - February 2014
Gannett Media Technologies International February 2012 - April 2012
ICF International May 2011 - February 2012
US Joint Forces Command March 2010 - May 2011
ICF International September 2009 - March 2010
ICF International January 2009 - October 2009
Skills
Software Documentation, Program Management, Project Management, Analysis, Business Process, Integration, SDLC, Process Improvement, MS Project, Quality Assurance, DoD, Access, Leadership, Scrum, Strategic Planning, HTML, JOPES, GCCS, Military, Proposal Writing, GIMP, CSS, Visio, Business Analysis, Management, Requirements Analysis, Training, Agile Methodologies
Education
Bowie State University 2002 — 2005
M.S., Management Information Systems
Community College of the Air Force 1998 — 2004
AAS, Logistics
Bowie State University 2001 — 2003
Certificate, Information Systems Analysis
Community College of the Air Force 1991 — 1993
Certificate, Aerospace Management
Community College of the Air Force 1991 — 1992
AAS, Avionic Systems Technology
Eastern New Mexico University 1985 — 1992
B.S., Political Science
Amerigroup 2014 - Present
Holi Terra 2009 - Present
Baltimore Washington Medical Center 2002 - 2013
Baltimore Washington Medical Center April 2012 - August 2012
St. Luke's Episcopal Hospital Houston, Texas 1998 - 2002
St. Luke's Houston, Texas 1994 - 1998
The Methodist Hospital / Houston TX 1993 - 1994
West Houston Medical Center / Houston TX 1991 - 1994
Park Plaza Hospital / Houston TX 1989 - 1993
Surveillance by Objectives June 1989 - October 1989
Education
University of Maryland Baltimore 2003 — 2005
MS
Healing Touch Program 2005 — 2010
Healing Touch Certified Practitioner
University of Maryland, Baltimore
Bachelor's Degree
Baylor University 1973 — 1975
Strengthening Family Connections, Inc January 2012 - Present
Strengthening Your Temple Medical Fitness Center January 2010 - Present
BCTSolutions January 2011 - April 2014
Pinellas Health Consortium 2014 - 2014
University of Phoenix 2009 - 2012
Amerigroup 2006 - 2008
Ceridian Employer Services 2000 - 2004
Skills
Leadership, Psychology, Leadership Development, Holistic Health, Staff Development, Community Outreach, Team Building, Career Counseling, Coaching, Customer Service, Career Development, Nonprofits, Public Speaking, Conflict Resolution, Higher Education, Program Development, Training, Marketing, Microsoft Office, Instructional Design, E-Learning, Organizational..., Workshop Facilitation, Nutrition, Microsoft Excel, PowerPoint, Sales Management, Hiring, Counseling Psychology, Healthcare, Employee Benefits, Certfied Coaching, Customer Relations, Mentoring, Excel, Problem Solving, Word, Group Therapy, Microsoft Word, Insurance, Medicare, Medicaid, Life Insurance, Teaching
Education
Concordia University 2015 — 2016
Master’s Degree, Educational Leadership and Administration, General
Capella University 2011 — 2012
Master of Psychology, Leadership Coaching
Institute of integrative nutrition 2011 — 2012
Coaching certification, Health and Nutrition
Coach Training Alliance 2010 — 2011
Coaching Certification, Coaching
University of Phoenix 2006 — 2009
BSBM, Business
Amerigroup July 2014 - Present
Amerigroup Corporation March 2012 - Present
HealthSpring a CIGNA company October 2008 - March 2012
CIGNA Healthcare August 2003 - October 2008
Skills
Medicaid, Provider Relations, Network Development, Managed Care, Medicare, Health Policy, Healthcare Consulting, HMO, Healthcare Management, PPO, Healthcare Industry, Healthcare Information..., Process Improvement, Physician Relations, Hospitals, Healthcare, Disease Management, HIPAA, Physicians, Insurance
Education
Loyola College in Maryland 2000 — 2002
MBA, Business
Central Michigan University 1998 — 2000
Master of Science Administration, Health Services Administration
Concordia College
Bachelor of Arts (BA), Health/Health Care Administration/Management
Anthem November 2013 - Present
Amerigroup November 2012 - November 2013
Amerigroup Corporation February 2011 - November 2012
Molina Healthcare November 2005 - February 2011
Unisys 2005 - 2010
Value Options February 2005 - November 2005
Amerigroup Corporation August 1999 - August 2001
Skills
Healthcare Information..., Requirements Analysis, Project Management, Account Management, HIPAA, Requirements Gathering, SDLC, Business Process..., Software Documentation, Analysis, Quality Assurance, Program Management, Process Improvement, Healthcare, Visio, Data Analysis, Software Project..., Team Building, Systems Analysis, Managed Care, Customer Service, Healthcare Management, Health Insurance, Six Sigma, EDI, Medicaid, MS Project, Enterprise Architecture, SharePoint
Education
American University 1989 — 1992
MS, Information Systems
University of Maryland College Park 1986 — 1989
BA, Communications
Old Dominion University
Health Sciences
Sava Senior Care July 2013 - Present
Northside Hospital January 2013 - April 2013
Amerigroup May 2012 - September 2012
WellPoint November 2010 - May 2011
Outcomes Health Information Solutions January 2009 - February 2010
Access January 2008 - December 2008
UHS-Pruitt Corporation May 2007 - November 2007
CareCore National February 2006 - February 2007
Florida Blue December 2001 - June 2004
Skills
Close Attention to..., Microsoft Office Suite, Medical Terminology, Medical Education, Medical Billing, Multitasking Skills, Typing, Business Understanding, Organization &..., Communication Skills, Problem Solving, Work in A Fast Paced..., Back Office, Front Office, Team-oriented
Education
Colorado Technical University-Online 2012 — 2015
Bachelor's Degree, Healthcare Management
Everest College-Atlanta West 2011 — 2012
Diploma, Medical Billing and Coding
Sawyer School 1996 — 1997
Diploma, Medical/Clinical Assistant
Self-Employed Physician March 2011 - Present
Amerigroup 2012 - 2013
UnitedHealthcare October 2006 - March 2011
Texas Department of Aging and Disability Services March 1998 - October 2006
Department of Veterans Affairs December 1990 - September 1996
Skills
Medicaid, Healthcare Management, Medicare, Healthcare, Medicine, HIPAA, Health Policy, Long-term Care, Managed Care, Hospitals, JCAHO, Case Managment, Disease Management, Insurance, Quality Improvement, Case Management, Healthcare Consulting, Healthcare Information...
Education
Baylor College of Medicine 1976 — 1979
MD, Medicine
The University of Texas at Austin 1969 — 1970
MA, Computer Science
The University of Texas at Austin 1965 — 1967
BA, Math/Physics
Citi February 2015 - Present
Corinithian Colleges January 2012 - January 2015
Vitera Healthcare Solutions September 2011 - December 2011
Sterling Payment Technologies July 2009 - October 2011
Citrus Health Care July 2007 - May 2009
Professional Insurance Systems April 2004 - July 2007
Amerigroup 2004 - 2006
Traffic.com February 2001 - June 2004
Skills
Captivate, Excel, Photoshop, Word, PowerPoint, Camtasia, SharePoint, Serbo-Croatian, Instructional Design, E-learning, Microsoft Office, Writing, Microsoft Word, Team Building, Sales, Curriculum Design, E-Learning, Customer Service, CRM, Instructor-led Training, Program Management, SnagIt, Management, Interviews, Editing, Needs Analysis, Microsoft Excel, Visio, Strategic Planning, Learning Management..., Training, Process Improvement, Software Documentation, Technical Writing, Recruiting, ADDIE, Time Management, Salesforce.com, Marketing
Education
University of South Florida 2007 — 2014
M.Ed masters, Education in Curriculum and Instruction with a concentration in Educational Instruction Te, 3.63 cum gpa
University of South Florida 1998 — 2000
B.A., International Studies
Belmont Abbey College 1996 — 1998
Associate of Arts (AA)
Berkeley Prep 1995 — 1996
High School Diploma
Humana July 2015 - Present
Allied Healthcare January 2015 - Present
Memorial Hermann Health System August 2013 - November 2014
Amerigroup June 2011 - August 2013
Surgical Care Affiliates August 2010 - May 2011
Memorial Hermann Healthcare System March 2009 - August 2010
Skills
Healthcare, Acute Care, Critical Care, Hospitals, IV, Inpatient, Medical-Surgical, Medication..., Nursing, Wound Care
Education
Chamberlain College of Nursing 2015 — 2018
BSN to MSN (FNP), Nursing
Excelsior College 2007 — 2009
Associate's degree in Nursing, Registered Nursing/Registered Nurse
Amerigroup Real Solutions June 2009 - Present
Amerigroup March 2007 - Present
AMERIGROUP Community Care March 2007 - June 2009
Centennial Medical Center, Nashville, TN May 2006 - March 2007
Tennessee Christian Medical Center, Madison TN January 2005 - May 2006
PDI-In-Service February 2004 - January 2006
Gambro Hemodialysis Nurse- PRN January 2004 - January 2005
Tennessee Christian Hospital November 2003 - January 2005
St Thomas Hospital March 1998 - September 2003
Favorite Nurses Agency for Critical Care Nurses January 1996 - December 1999
Skills
Case Managment, Disease Management, Medicaid, Utilization Management, Medicare, Managed Care, Certified Case Manager, Palliative Care, Home Care, Patient Advocacy, Utilization Review, Healthcare Management, Case Management, Nursing, Elder Care, Medical Case Management, Healthcare, Hospitals, Quality Improvement, HIPAA
Education
Aquinas College 2013 — 2015
BSN, Registered Nursing/Registered Nurse
University of Tennessee-Knoxville 1992 — 1992
Certiifed Critial Care Nurse, Critical Care Nursing
Volunteer State Community College 1987 — 1990
Associate's Degree, Registered Nurse
Computer Training Institute 1984 — 1985
Certified Computer Programmer, Computer Programming
Southern Huntingdon Co. High School
ACCENT Marketing, LLC December 2003 - Present
AMERIGROUP Corporation November 1999 - March 2003
AMERIGROUP 1999 - 2002
ValueOptions July 1996 - November 1999
Care One Home Health November 1993 - December 1995
General Electric Wiring Devices January 1990 - July 1993
Education
Indiana Wesleyan University 2006 — 2008
Masters of Science, Management
Central Connecticut State University
Bachelors of Arts, History and Psychology
Professional Certifications
Monument Systems, LLC July 2010 - Present
Monument Systems, LLC February 2007 - June 2010
HealthTrio September 2005 - January 2007
Amerigroup September 2002 - September 2005
Amerigroup September 2002 - September 2003
Compass Technology 1999 - 2001
Skills
Healthcare Information..., HIPAA, Healthcare, SDLC, Process Improvement, Business Analysis, Business Intelligence, Project Management, Software Project..., Software Documentation, Requirements Analysis, Healthcare Management, Strategic Planning, Software Implementation, Data Analysis, Change Management, Managed Care, Leadership, Business Process, CRM, Cross-functional Team..., Requirements Gathering, Strategy, Project Planning, Training, Program Management, Testing, Integration, Business Process..., Management, PMP, SharePoint, Visio, Vendor Management, Quality Assurance, MS Project, Agile Project Management, IT Management, Budgets, Agile Methodologies, Operations Management
Education
California Coast University
Bachelors of Science, Business Administration
Anthem, Inc. May 2015 - Present
Amerigroup Corporation December 2010 - Present
Commonwealth of Virginia Department of Social Services July 2010 - June 2014
AMERIGROUP September 2006 - January 2012
MAXIMUS December 1999 - December 2005
Skills
Project Management, SDLC, Requirements Analysis, Budgets, Process Improvement, Policy, Analysis, Government, Medicaid, Medicare, Management, Healthcare, Change Management, Data Analysis, Leadership, Operations Management, Software Documentation, Business Process..., Executive Management, Healthcare Information..., Managed Care
Education
California Coast University 2005 — 2008
Bachelor’s Degree, Business Management
University of Virginia 1996 — 1996
Political Science and Government
Summit High School November 2012 - Present
The Center for Family, Community and Social Justice February 2011 - October 2012
The Milton School September 2008 - June 2010
The Family Center August 2006 - September 2008
Coordinated Family Care 2005 - 2006
Amerigroup 2003 - 2005
UpToDate 2000 - 2002
Skills
Writing, Non-profits, Microsoft Office, Public Speaking, Excel, Nonprofits, Community Development, Program Development, Mental Health, Case Management, Fundraising
Education
Fordham University 2006 — 2009
Master of Social Work
Brandeis University 1996 — 2000
Bachelor of Arts (B.A.), Psychology
Amerigroup 2008 - Present
AmeriChoice March 2007 - July 2008
Skills
Managed Care, Claim, Medicare, Pharmacy, Healthcare, Medicaid, Case Managment, Disease Management, Healthcare Management, HIPAA, Provider Relations, Utilization Management, Health Policy, Health Insurance, EHR, Home Care, Healthcare Consulting, Healthcare Industry, PPO, HMO, Physician Relations, Medicare Part D, Physicians, Quality Improvement, Network Development, Healthcare Information..., Long-term Care, Pharmacy Benefit..., Hospitals, Medical Billing, EMR, Health Information..., Revenue Cycle, Revenue Cycle Management, Informatics, Credentialing, Performance Improvement, Patient Safety, Practice Management, Nursing, Leadership
Education
Bellevue University 2006 — 2008
Master's degree, Health Care Administration
Sisters of Charity School of Nursing 1983 — 1986
Diploma, Registered Nursing/Registered Nurse
Anthem, Inc. February 2015 - Present
Amerigroup February 2010 - Present
Education
American InterContinental University
Computer Science, Health Infomatics
Kellam High
Hamilton Consulting January 2010 - Present
Amerigroup September 2014 - February 2015
Deloitte Consulting June 2011 - August 2013
Premera Blue Cross 2005 - 2009
Regence Blue Shield January 2005 - November 2005
QMed, Inc September 2002 - October 2004
PacifiCare Health Systems April 1997 - August 2002
SeaView IPA 1997 - 1998
Skills
Process Improvement, Project Management, Leadership, Healthcare, Managed Care, Vendor Management, Operations Management, Management, Health Insurance, EDI, Program Management, Contract Negotiation, Training, EHR, Healthcare Information..., HIPAA, Healthcare Management, Medicare, Medicaid, Strategic Planning, Product Development, Data Analysis, Management Consulting, Hospitals, Utilization Management, Disease Management, Provider Network..., Provider Relations
Education
California State University-Fullerton
Bachelor of Arts, Communicative Disorders, Dean's List
University of Kansas
Master of Arts, Audiology/Audiologist
Amerigroup 2013 - Present
IDEXX Laboratories 2011 - 2013
Mission Hospitals 2010 - 2011
Global Business Process Solutions, LLC (GBPS) 2009 - 2010
Affiliated Computer Services 2006 - 2009
Ford Motor Company 2000 - 2006
Nissan Technical Center North America 2000 - 2000
Strattec Security Corporation 1998 - 2000
Ford Motor Company 1993 - 1997
Ford Motor Company 1991 - 1993
Skills
Six Sigma, Lean Manufacturing, Process Improvement, Manufacturing, Continuous Improvement, Program Management, Product Development, Automotive, Quality Management, Root Cause Analysis, Process Engineering, Cross-functional Team..., Operations Management, Kaizen, Change Management, Black Belt, Engineering Management, Engineering, Supply Chain, Training, Coaching, FMEA, DMAIC, Value Stream Mapping, Business Process, Business Process..., Quality Assurance, 5S, Quality System, Laboratory Automation, Supply Management, Process Simulation, Testing, Business Strategy, Project Planning, Manufacturing..., Operational Excellence, Leadership, Purchasing, SPC, Management, Analysis, Logistics, Procurement, Manufacturing..., Management Consulting, Green Belt, Quality Control, TQM, Supply Chain Management
Education
Wayne State University 1998 — 2000
MS, Mechanical Engineering
Central Michigan University 1984 — 1990
BS, Mechanical Engineering Tech
MedStar Health November 2012 - Present
Amerigroup 2002 - 2013
DAJI 1997 - 2013
Johns Hopkins HealthCare March 2011 - October 2012
Johns Hopkins University April 2007 - February 2011
Baltimore Medical System 1997 - 2006
Choptank Community Health System, Inc. July 1986 - August 1997
Education
Boston University School of Medicine 1979 — 1983
Wellpoint Anthem May 2014 - Present
Amerigroup/Wellpoint December 2013 - May 2014
Amerigroup 2013 - December 2013
Saint Joseph's Hospital October 2009 - September 2012
Southeastern Gynecologic Oncology June 2007 - October 2009
Southeastern Gynecologic Oncology November 2005 - June 2007
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Event Planning, Research, Customer Service, Social Media, English, Appointment Scheduling, Healthcare, HIPAA, Medicaid, SharePoint, Leadership, Training, Insurance
Education
Brenau University AGS
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
DeVry University
Bachelor of Science (BS), Criminal Justice
Sanford-Brown College-Atlanta 2004 — 2005
Medical Assistant, Medical Assistant
Amerigroup July 2014 - Present
Behavioral Health System Baltimore October 2013 - July 2014
Baltimore Mental Health Systems, Inc. 2010 - October 2013
Klug Uniforms September 2008 - August 2010
Skills
Microsoft Office, Community Outreach, Grant Writing, Research, Data Management, Data Analysis, Program Development, Program Evaluation, Customer Service, Public Policy, Organizational..., Web Development, Public Speaking, Program Management, HTML, Microsoft Excel, Supervisory Skills, SPSS, Case Management, SAS, Minitab, Microsoft SQL Server, SQL Server Management..., SQL, Matlab
Education
Towson University 2013 — 2016
Master of Science (MS), Applied Mathematics
American University 2005 — 2008
BA, Economics, Mathematics
Amerigroup April 2014 - Present
Community Health Alliance December 2012 - April 2014
BlueCross BlueShield of Tennessee May 2004 - December 2012
Blue Cross Blue Shield of Tennessee 2004 - December 2012
Skills
Health Insurance, Provider Relations, HIPAA, Managed Care, Medicare, Network Development, Healthcare, Insurance, Strategic Planning, Process Improvement, Medicaid, Healthcare Information..., Leadership, Healthcare Management, Project Management, Access, Training, Vendor Management, Program Management, Public Speaking, Marketing, Budgets, Physician Relations, Provider Network..., Provider Education, Provider Networks, Affordable Care Act, Medicaid Managed Care, PPO, Business Strategy, PowerPoint, Written & Oral..., Negotiation, Contract Negotiation, Contract Management, Contract Recruitment, Physician Network..., Hospital Contracting, Healthcare Reimbursement, Hospital Reimbursement, Highly detail oriented, Service Provider..., Provider Enrollment, Credentialing, Healthcare Consulting, Revenue Cycle, Medical Terminology, HMO, Health Policy, Healthcare Industry
Education
Bethel University, College of Professional Studies 2012 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Alcorn State University 2002 — 2004
Master's degree, Biology
Alcorn State University 1996 — 2000
Bachelor of Science (B.S.), Biology/Pre-Med
NYU Langone Medical Center January 2011 - Present
Amerigroup May 2006 - January 2011
http://healthplus.amerigroup.com/ November 1999 - March 2006
Healthfirst March 1998 - November 1999
http://elderplan.org/ June 1997 - April 1998
Managed Healthcare Systems-NY April 1995 - July 1997
CIGNA HEALTH CARE October 1993 - March 1995
http://www.empireblue.com/ March 1990 - October 1993
New York Hospital, Cornell Medical Center July 1988 - January 1990
US ARMY March 1982 - March 1985
Skills
Managed Care, Medicaid, Case Management, Nursing, Care Management, Hospitals, Healthcare Management, Revenue Cycle, Utilization Management, Health Insurance, Disease Management, Excel, Microsoft Office, Process Improvement, Staff Development, HIPAA, Case Managment, Home Care, Healthcare
Education
Borough of Manhattan Community College 1985 — 1988
AAS, Nursing
Global Resources ProfessorStrayer UniversityJuly 2013 - Present
DeVry University April 2010 - April 2012
Avis Budget Group April 2010 - March 2012
Amerigroup 2000 - 2005
Skills
Accounting, PeopleSoft, Microsoft Excel, Management Consulting, Strategic Planning, Financial Reporting, Process Improvement, Budgets, Leadership, Leadership Development, Analysis, Customer Service, Forecasting, Microsoft Office, Public Speaking, Team Building, Financial Analysis, Management
Education
Argosy University Phoenix 2010 — 2012
Doctor of Business Administration, Accounting and Business/Management
American Intercontinental University 2004 — 2005
MBA, Accounting/Finance
Virginia Wesleyan College 2001 — 2004
BA, Management
Helping Hands Hawaii July 2012 - April 2015
Gulfcoast women's center for nonviolence November 2010 - June 2012
Gulf Coast Mental Health Center November 2011 - May 2012
Gulf Coast Mental Health Center April 2011 - October 2011
Amerigroup June 2007 - August 2010
ForKids, Inc June 2008 - June 2010
Navy-Marine Corps Relief Society August 2000 - February 2007
Catholic Healthcare West February 2005 - October 2006
Hospitals Joint Ventures, LLC May 2001 - November 2002
Skills
Mental Health, Budgeting, Team Leadership, Team Management, Program Development, Public Speaking, Non-profits, Community Outreach, Research, Social Services, Healthcare, Microsoft Office, Psychology, Group Therapy, Crisis Intervention, Leadership Development, Microsoft Excel, Outlook, Case Managment
Education
Capella University 2008 — 2011
Masters of Science
AFCPE 2006 — 2006
Certification as a Financial planner
Prairie View A&M University 1994 — 1998
Bachelor of Science
Sam Houston High School 1991 — 1994
Dipolma
Senior Whole Health March 2014 - Present
Amerigroup January 2013 - March 2014
DentaQuest September 2011 - December 2012
Health Plus PHSP. Inc December 2009 - September 2011
Health Plus December 2008 - November 2009
BNY Mellon March 2006 - April 2008
Fidelity Investments December 2004 - March 2006
JPMorgan Chase November 2000 - October 2004
Skills
Financial Analysis, Project Management, Agile Methodologies, Scrum, Microsoft Excel, Business Analysis, PowerPoint, Access, Process Improvement, Data Analysis, ITIL, Six Sigma, Kanban, Relationship Management, CRM, SDLC, Program Management, Management, Training, Leadership, Team Building, Insurance, Cross-functional Team..., Strategic Planning, Recruiting
Education
Baruch College, City University of New York (CUNY) 1999 — 2004
Bachelors, Finance
Confidential May 2015 - Present
Xavier Castle November 2009 - Present
Amerigroup 2013 - 2014
Skills
Healthcare Information..., HIPAA, Healthcare, EHR, Healthcare Management, Health Information..., HL7, Data Analysis, EDI, HIPAA TCS, HEDIS, TQM, SQL, ICD-9, ICD-10
Education
University of Kansas School of Medicine, Department of Health Policy and Management 1994 — 1998
M.H.S.A., Health Service Administration
Bethel College-North Newton 1980 — 1985
Bachelor’s Degree, Chemistry
Newton High School
Amerigroup January 2014 - Present
Bereavement Center of Westchester -- Tree House Program September 2010 - Present
Beacon Health Strategies September 2012 - January 2014
Gilda's Club Westchester April 2011 - September 2012
GLSEN April 2011 - June 2012
Westchester Jewish Community Services September 2009 - April 2010
The Children's Village September 2008 - May 2009
Johnson City Middle School February 2008 - May 2008
High Hopes Crisis Hotline September 2004 - May 2008
Habilitat Drug Rehabilitation Facility January 2008 - January 2008
Skills
Connections computer..., Microsoft Word, PowerPoint, Excel, Publisher, Familiar with Spanish, Familiar with the grant..., Social Services, Family Therapy, Groups, Counseling, CBT, Program Development, Autism Spectrum..., LGBT issues, Adolescents, Children, Adults, Case Management, Crisis Intervention, Workshop Facilitation, Behavioral Health, Case Managment, Group Therapy, Grant Writing, PowerPoint, Mental Health, Treatment, Nonprofits, Psychotherapy, Teaching, Microsoft Publisher, Psychology, Mental Health Counseling, Google Groups, Therapists, DBT, Play Therapy, Community Outreach, Child Development, Microsoft Excel
Education
New York University 2008 — 2010
MSW
Binghamton University 2004 — 2008
BS, Human Development
Amerigroup November 2013 - Present
Lifetouch National School Studios September 2005 - November 2013
Lifetouch 2004 - 2013
Lifetouch National School Studios January 2004 - August 2005
Pacer Global Logistics May 2002 - December 2003
CP Kelco January 2000 - June 2000
Skills
Lean Manufacturing, Six Sigma, Manufacturing, Operations Management, Purchasing, Production Planning, Management, Leadership, Process Scheduler, Time Management, Shipping, Green Belt, Continuous Improvement, Materials, Factory, Process Improvement, 5S, Manufacturing..., Supply Chain Management
Education
Strayer University (VA) 2012 — 2016
Master of Business Administration (MBA), Project Management
Bowling Green State University 1997 — 2002
BSBA, Production & Operations Mgmt
Bowling Green State University 1997 — 2002
BSBA, Purchasing and Supply Chain Management
WellPoint November 2013 - Present
Amerigroup March 2013 - November 2013
Amerigroup May 2011 - February 2013
Amerigroup Corporation June 2009 - May 2011
Old dominion University September 2007 - May 2009
Skills
Marketing, Sports, Healthcare, Managed Care, Data Analysis, Process Improvement, Leadership, Strategic Planning, Event Planning, Project Management, Medicaid, Microsoft Office
Education
Old Dominion University 2007 — 2010
MBA, Business
American University - Kogod School of Business 2004 — 2007
BS, International Business and Marketing, German Language
University of Rhode Island 2002 — 2003
Amerigroup March 2015 - Present
Amerigroup Corporation October 2012 - Present
inVentiv Health September 2010 - July 2011
Proherant February 2009 - September 2010
Accredo Health Group 2007 - February 2009
Care Dynamics October 2006 - April 2007
Missouri Employers Mutual July 2003 - May 2006
The Hartford September 1999 - July 2003
CNA Insurance September 1998 - August 1999
MedTrac August 1994 - September 1998
Skills
Clinical Nurse Educator, Medical Education, Healthcare, Case Management, Teamwork, Neurology, Creative Problem Solving, Nursing, Orthopedics, Customer Relations, Health Education, Coaching, Event Planning, Fundraising, Mentoring, Negotiation, Employee Relations, Teaching Experience, Attention To Detail, Orthopedic, Case Managment, Hospitals, Workers Compensation, Medical Terminology, Medicine, Treatment, Patient Education, Disease Management, Diabetes, Utilization Management, Managed Care
Education
Brigham Young University
Associates of Science, Nursing
UnitedHealthcare March 2013 - Present
UnitedHealth Group June 2009 - Present
UnitedHealthcare Clinical Services June 2009 - Present
Evercare-A United Health Care Company October 2008 - Present
Evercare, UHC October 2008 - June 2009
Amerigroup June 2005 - October 2008
Amerigroup August 2004 - December 2005
Treemont January 2004 - June 2005
Sherwood Health Care September 2001 - August 2004
TDHS September 2000 - September 2001
Skills
Medicare, Medicaid, Healthcare, Case Managment, Nursing, Home Care, Process Improvement, Managed Care, Policy, Long-term Care, Healthcare Management, Utilization Management, Training, Insurance
Education
Blinn College 1996 — 1999
ADN, Nursing
Blinn College 1992 — 1995
Associate, Nursing
Amerigroup February 2013 - Present
SelectHealth July 2011 - January 2013
Education
Bharathidasan University 1998 — 2002
B.Tec.., IT, A
pragathi study circle miryalaguda
Anthem, Inc. August 2015 - Present
Anthem, Inc. January 2015 - August 2015
Anthem, Inc. August 2014 - January 2015
Anthem, Inc. November 2013 - August 2014
WellPoint July 2012 - October 2013
Amerigroup June 2010 - September 2010
Skills
Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Facebook, Advertising, Teamwork, HTML, Data Analysis, Public Speaking, Analysis, Medicaid, Marketing, Healthcare, Access, Management, Business Development, Leadership
Education
Johns Hopkins Bloomberg School of Public Health 2014 — 2017
Master's Degree, Public Health
Albion College 2008 — 2012
Bachelor's degree, Political Science and Government
UnitedHealthcare 2011 - Present
Amerigroup 2008 - 2011
AIG Consultants 2007 - 2008
CarePlus Health Plan 2002 - 2006
Kings Park Psychiatric Center 1981 - 1994
Skills
Healthcare Management, Managed Care, Healthcare Consulting, Medicaid, Healthcare Industry, Medicare, Healthcare
Education
Adelphi University
MBA, Healthcare Administration
New York Institute of Technology
BS, Business Administration
Michael G. Hostilo, LLC July 2014 - Present
Georgia Department of Human Resources September 2012 - July 2014
Advanced Solutions Consulting Group, Inc April 2012 - July 2012
CareCore National August 2011 - November 2011
Amerigroup February 2007 - October 2010
Chase Staffing September 2006 - February 2007
Memorial Health 2002 - 2003
Skills
Claims, Provider Relations, Medicaid, Credentialing, Managed Care, Network Development, Healthcare, Health Insurance, HIPAA, Hospitals, Provider Contracting, Team Building, Process Improvement, Medicare, Healthcare Industry, Healthcare Consulting, PPO, Claim, Health Policy, Healthcare Management, Case Management, Administrative..., Medical Terminology, Physician Relations, Insurance, Home Care, Behavioral Health, Medical Billing, Medical Coding, Customer Service, CPT
Education
University of Phoenix 2014 — 2016
Master of Science (M.S.), Psychology
Atlanta Christian College 2013 — 2014
Bachelor's degree, Human Relations, 3.71
Armstrong Atlantic State University 2001 — 2006
Bachelor of Arts, Liberal Arts/English
DDDS May 2014 - Present
Amerigroup November 2012 - Present
National Seating and Mobility November 2011 - November 2012
Allcare Medical SNJ Corp August 2007 - November 2011
Allcare Medical January 2007 - November 2011
Kidney and Hypertension Associates April 2007 - August 2007
2005North Fork Bank June 1995 - August 2005
Skills
Medical Coding, Medical Billing, Medical Records, Pre-certification, ICD-9, Insurance, HCPCS, Radiology, Data Entry, Credentialing, EMR, CPT, Medical Terminology, Medicare, EHR, Accounts Receivable, Healthcare Management, Healthcare, Outlook, Hospitals, Healthcare Information..., Physicians, Invoicing, Health Information...
Education
Camden County College 2007 — 2014
AAS, Health Information Technology
Camden County College 2007 — 2012
Health Information Technology
2006-2007Lincoln Technical Institutes
Medical Coding and Billing
Amerigroup September 2014 - Present
Windsor Health Plan January 2013 - June 2014
Catamaran October 2008 - January 2013
Accredo Health September 2007 - October 2008
HealthSpring January 2006 - August 2007
Skills
Medicare Part D, Pharmacy, Pharmacy Benefit..., Pharmacists, Managed Care, Medicaid, Formulary, Clinical Pharmacology, Data Analysis, Pharmacy Automation, Disease Management, Utilization Management, Formulary Management, Problem Solving, Medication Therapy..., Vendor Management, Manage Client..., Clinical Pharmacy
Education
University of Tennessee-Health Science Center
Pharm.D, Pharmacy
Austin Peay State University
BS, Biology
Roosevelt Warm Springs Hospital January 2015 - Present
St. Francis March 2014 - January 2015
The Schumacher Group October 2013 - March 2014
Amerigroup 2012 - October 2013
Albany Area Primary Health Care (FQHC) March 2009 - October 2012
Crisp Regional Hospital June 2006 - February 2010
Skills
Microsoft Word, Sales, Project Planning, Editing, Microsoft Excel, Budgets, Strategic Planning, Event Planning, HTML, Negotiation, Marketing Strategy, Team Building, Microsoft Office, English, Customer Service, PowerPoint, Public Speaking, Event Management, Public Relations, Teaching, Windows, Marketing, Social Media, Project Management, Teamwork, Research, Outlook, Management, Data Analysis, Revenue Cycle, Physicians, Medicaid, Healthcare, Healthcare Management, Medicare, Training, Hospitals, Revenue Cycle Management, Physician Relations, Credentialing
Education
Central Texas College
Bachelor of Applied Science (B.A.Sc.), Business Management
AmeriChoice 2007 - 2009
United Heatlhcare 2007 - 2009
Aetna 2006 - 2007
AMERIGROUP 2002 - 2005
Humana Military Healthcare Services 2001 - 2002
Naval Medical Center Portsmouth 1998 - 2001
US Navy 1986 - 2001
Baylor University 1996 - 1998
Skills
Network Development, HMO, Managed Care, Medicaid, Medicare, PPO, Provider Relations, Healthcare Consulting, Healthcare Industry
Education
Baylor University 1996 — 1998
MHA, Heatlhcare Administration
All's Well Health Care Services April 2012 - Present
IEHP April 2012 - August 2012
Amerigroup January 2011 - May 2011
Health Care Professionals November 2010 - May 2011
Health Career Professionals, LLC 2010 - 2011
Valley Healthcare April 2008 - August 2010
VNA Hospice of Murrieta April 2010 - July 2010
UHS March 2009 - March 2010
Maxim Healthcare April 2008 - March 2010
TravelMax November 2007 - April 2008
Skills
Nursing, Hospitals, Home Care, Pediatrics, Adults, Utilization Management, Case Managment, Quality Risk Management, Correctional, Risk Management
Education
University of the Rockies 2012 — 2014
Master of Arts (M.A.), Psychology
Ashford University 2009 — 2011
Bachelors, Psychology
Pacific Coast College 1990 — 1992
Diploma, Vocational Nursing
Amerigroup February 2015 - September 2015
Seattle University September 2012 - February 2015
Seattle University June 2008 - August 2012
Seattle University November 2008 - January 2011
Renton School District March 2005 - June 2007
Skills
Higher Education, Microsoft Office, Project Management, Event Planning, Nonprofits, Program Development, Public Speaking, Teaching, Editing, Event Management, Microsoft Excel, PowerPoint, Data Analysis, Volunteer Management, Leadership, Training, Program Management, Student Development, Program Evaluation, Staff Development, Research, Microsoft Word, Time Management, Non-profit...
Education
Seattle University 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Central Washington University 2001 — 2003
BA, Elementary and Early Childhood Education
Amerigroup February 2015 - Present
Parallon January 2015 - February 2015
Emdeon August 2011 - December 2014
XLHealth August 2008 - June 2011
Children's Healthcare of Atlanta December 2006 - August 2008
Skills
Utilization Management, Case Management, EHR, Healthcare Information..., HIPAA, Medicaid, Healthcare Industry, Process Improvement, Managed Care, Leadership, Healthcare Management, Disease Management, Medicare
Education
Excelsior College 2015 — 2017
Associate's degree, Registered Nursing/Registered Nurse
Borough of Manhattan Community College
Registered Nursing/Registered Nurse
HealthPlus/Amerigroup a WellPoint Company March 2014 - Present
WellPoint, HealthPlus /Amerigroup September 2011 - March 2014
Amerigroup September 2010 - August 2011
WellCare May 2009 - August 2010
Skills
FIDA program, Managed Care, Healthcare, Health Insurance, Medicare, Medicaid, HIPAA, Strategic Planning, Hospitals, Provider Relations, Healthcare Industry
Education
Baruch College
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Foundations Recovery Network August 2015 - Present
Cigna-HealthSpring September 2014 - August 2015
Ascend Management Innovations April 2012 - August 2014
Amerigroup May 2010 - April 2012
Wellpoint 2003 - 2010
Skills
Managed Care, Nursing, Healthcare, Disease Management, Medicare, Medicaid, Case Managment, Healthcare Management, HIPAA, Utilization Management, Hospitals, Health Insurance, Healthcare Information..., Customer Service, Strategic Planning, Team Building, Microsoft Office, Outlook, Public Speaking, Call Centers, Team Management, BLS, EMR, Case Management
Education
Austin Peay State University 1982 — 1985
Bachelor's degree, Registered Nursing/Registered Nurse
Clarksville High School 1977 — 1980
Anthem, Inc. 2015 - Present
Government Contracting 2008 - 2014
Amerigroup May 2006 - December 2008
BOA 1990 - 2005
Skills
Six Sigma Green Belt, Market Forecasting, Product Forecasting, Process Improvement, Project Reporting and..., Project Costing, Indirect Rate Planning..., SQL Queries, Access Database..., Excel Expert, Financial Analysis, Market Analysis, Access, Six Sigma, Project Finance, Finance, Accounting, Analysis, Auditing, Budgets, Financial Forecasting, Financial Modeling, Forecasting, Internal Controls, Leadership, Program Management, Project Management, Risk Management, Variance Analysis, Banking, Cost Accounting, Financial Reporting, Microsoft Excel, Strategic Planning
Education
Liberty University 2014 — 2015
Master of Science (M.S.), Accounting
Maury High School
Old Dominion University
Bachelor's Degree, Accounting
Brevard College 1987 — 1989
Sentara Healthcare Sr. Consulting analystSentara Healthcare2013 - Present
Amerigroup 2011 - 2012
Corning Incorporated March 1999 - August 2011
American Electric Power 1996 - 1999
Systems Technology Group 1995 - 1996
Skills
Crystal Reports, SQL, Manufacturing, Oracle, PeopleSoft, ERP, Integration, Visio, Process Improvement, Business Analysis, SAP R/3, Requirements Gathering, Six Sigma, Engineering Management, Automation, SQR, R&D, C#, Software Development, VB.NET, SDLC, MS Project, Project Management, Requirements Analysis, PeopleTools
Education
Stanley Degree and PG College For Women 1988 — 1993
Master's degree, Computer/Information Technology Administration and Management
NIIT
Computers
Amerigroup December 2013 - Present
Health Alliance Plan July 2013 - November 2013
Cognizant Technology Solutions June 2003 - October 2012
Skills
Systems Analysis, SDLC, Software Project..., Requirements Analysis, Agile Methodologies, Scrum, MKS Integrity, VSS, Applications Software..., IT Project Leadership, Requirements Gathering, Business Process, Testing, User Acceptance Testing, Software Documentation, Business Requirements, Solution Architecture, System Testing, Functional...
Education
Gandhigram Rural Institute 1996 — 1999
Master of Computer Applications (M.C.A.), Computer Science
Seminole State College of Florida 2007 - Present
Amerigroup Corporation 2007 - Present
Amerigroup 2011 - Present
2 BE 1 CONSULTING 2000 - Present
Skills
Organizational..., Mentoring, Coaching, Leadership Development, Team Building, Teaching, Strategic Planning, Public Speaking, Research, Change Management, Counseling, Personal Development, Data Analysis, Conflict Resolution, Program Development, Customer Service, Problem Solving, Groups, Staff Development, Clinical, Succession Planning, Organizational Change, Employee Engagement, PowerPoint, Excel, Higher Education, Customer Relations, Microsoft Office, Word, Performance Consulting, Outlook, Performance Management, Administration, Writing, Fundraising, Leadership, Human Resources, Network Performance..., Budgets, Clinical Research, Microsoft Word, Psychotherapy, Supervisory Skills, Medicare, Process Improvement, Microsoft Excel, Career Counseling, Medicaid, Employee Benefits, Recruiting
Education
Capella University
Ph.D, I/O Psychology
Webster University
M.A., Counseling
University of Central Florida
B.S., Social Work
Amerigroup April 2007 - Present
Amerigroup March 2004 - April 2007
Amerigroup July 2000 - March 2004
Capri Capital July 1999 - January 2000
Capri Capital February 1998 - July 1999
Skills
Insurance, Cash Management, Forecasting, Financial Analysis, Financial Reporting, Finance, Risk Management, Accounting, Budgets, Sarbanes-Oxley Act, Variance Analysis, Cash Flow, Financial Audits, Treasury Management, GAAP, Corporate Finance, Workstation..., Liquidity Management, Strategic Planning, Mentoring, Project Management, Investment Strategies, Statutory Compliances, Building Relationships, Investments, Portfolio Management
Education
American University - Kogod School of Business 1993 — 1997
Bachelor of Science, Business Administration, International Business
Precision For Medicine March 2015 - Present
Hackensack University Medical Center September 2014 - March 2015
Milliman December 2012 - April 2014
Amerigroup April 2012 - September 2012
Education
Brown University 2002 — 2006
Bachelor of Arts (B.A.), Biology
UnitedHealth Group July 2013 - Present
UnitedHealth Group November 2010 - July 2013
Cigna-HealthSpring July 2010 - November 2010
Prime Health June 2010 - July 2010
Amerigroup October 2009 - May 2010
Alive Hospice August 2009 - October 2009
Alive Hospice June 2004 - August 2009
State of Tennessee October 2002 - June 2004
State of Tennessee March 2001 - October 2002
Progressive Directions, Inc March 2000 - March 2001
Skills
Healthcare, Leadership, Medicare, Training, Access, HIPAA
Education
Austin Peay State University
BS, Health
Sumner Regional Medical Ctr July 2014 - October 2014
Windsor Healthcare Communities January 2014 - May 2014
Verisk Health December 2013 - April 2014
Middle TN Medical Center May 2012 - July 2013
Amerigroup January 2013 - May 2013
glen Oaks Rehab Center January 2011 - December 2012
CareAll Home Care June 2011 - March 2012
Skills
Medicaid, Home Care, Medicare, Inpatient, Medical/Surgical, HEDIS, Physician Relations, Quality Improvement, Hospitals, Healthcare Management, Elder Care, Nursing, Healthcare, Managed Care
Education
Aquinas College 2002 — 2004
ASN, Registered Nursing/Registered Nurse
Community Care of North Carolina 2007 - 2010
Amerigroup 2005 - 2007
Johns Hopkins HealthCare 2003 - 2005
Howard County Health Department 1993 - 2003
Skills
Registered Nurse, Case Management, Disease Management, Nursing, Diabetes Educator
Education
Southwestern Illinois College 1980 — 1982
ADN, Nursing
Baker College Business and Corporate Services
BBA, Healthcare Administration
Baker College Center for Graduate Studies
MBA, Healthcare Management
California State legislature October 2014 - Present
Institute of Advanced Technology and Public Policy February 2014 - June 2014
Cal Poly Corporation October 2012 - June 2014
Associated Students, Inc.-Cal Poly San Luis Obispo September 2011 - February 2014
Amerigroup June 2013 - August 2013
Lois Capps for Congress 2012/Bill Monning for State Senate 2012 August 2012 - November 2012
Fireman's Fund Insurance Company June 2012 - August 2012
College Works Painting January 2010 - June 2010
Education
California Polytechnic State University-San Luis Obispo 2010 — 2014
Bachelor of Arts (B.A.), History and Political Science
San Marin High School 2006 — 2010
Amerigroup
Skills
Logistics, Transportation, Supply Chain..., Healthcare, Customer Service, Customer Retention, Health Insurance, Classroom Management, Claims Handling, Medicare
Education
Houston Community College
Associate's degree, Health Services Administration
Professional Careers Institute
Health and Medical Administrative Services
Harris Teeter May 2013 - Present
Amerigroup February 2013 - Present
Workplace Options October 2011 - September 2012
GEICO January 2011 - June 2011
Vangent, Inc. April 2007 - December 2010
City of Richmond, Virginia April 2001 - February 2007
Skills
Nationally Certified..., Leadership, Customer Service, Data Entry, Public Speaking, Microsoft Office, PowerPoint, Critical Thinking, Microsoft Word, Research, Microsoft Excel, Teamwork, Time Management, Outlook, Teaching, Training, Pharmacy Technicians, Event Planning, System Administration, Community Outreach
Education
Everest College-Chesapeake 2012 — 2013
Certified Pharmacy Technician, Pharmacy Technician/Assistant
Amerigroup August 2011 - Present
Blue Cross Blue Shield of Georgia 1996 - 1999
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Customer Service, Healthcare Management, Insurance, Provider Relations, Software Documentation, Claim, Healthcare, Public Speaking, Medicare, Medicaid, HIPAA, Managed Care
Education
Ashford University
Master's Degree, Organizational Management
DeVry Institute of Technology
Bachelor's Degree, Computer Information Systems
Amerigroup June 2013 - Present
Skills
Healthcare, Case Managment, Software Documentation, HIPAA, Project Management, Program Development, Access, Medicaid, Process Improvement, Visio, Community Outreach, Non-profits, Data Entry, Leadership, Nonprofits, Customer Service, Training, Management, Process Scheduler, Case Management
Education
Ashford University 2011 — 2013
BA, Applied Behavior Science
Macys Corporate Services Ltd November 2011 - Present
DOMA Technologies, LLC May 2013 - December 2013
Amerigroup February 2007 - December 2010
Skills
•Microsoft office, •Spring Charts, •Medisoft, •Excellent..., •Taleo and Taleo..., •Medical Billing and..., •ICD-9, CPT Codes and..., •Insite, •Mainframe
Education
Fortis College-Norfolk 2012 — 2013
Medical Office Administration, Billing and Coding, 3.4
Amerigroup August 2015 - Present
Anthem, Inc. May 2014 - August 2015
Amerigroup Corporation December 2011 - May 2014
Excellent Home Care CHHA November 2010 - November 2011
Family Care Certified Services CHHA 2004 - 2010
Skills
Medicaid, Healthcare Management, Managed Care, Healthcare, Network Development, Nursing, Home Care, Supervisory Skills
Education
Bellevue University 2003 — 2004
MSHCA, Health Care Administration
Thomas Jefferson University
Bachelor's degree, Registered Nursing/Registered Nurse
Amerigroup June 2015 - Present
Home Solutions Infusion Therapy 2009 - May 2015
Northeastern Hospital June 2008 - June 2009
Skills
Nursing, Healthcare, ACLS, BLS, Patient Safety, Critical Care, Inpatient, Acute Care, Hospitals, Medical-Surgical, Patient Education, ICU, Healthcare Management, EMR
Education
Northeastern Hospital School of Nursing 2006 — 2008
RN, Registered Nursing/Registered Nurse
Quantem Aviation Services August 2007 - Present
Portfolio Recovery Associates January 2009 - January 2012
Amerigroup January 2006 - January 2008
Virginia Career Institute January 2005 - January 2006
Skills
Office Administration, Customer Service, Warehousing, Microsoft Office, Medical Billing, medical coding, Cpr Certified, Supervising, Bulk Mailing, Mailroom Operations, Data Entry, Problem Solving, Business Aviation, Managing Database, Packing, Pallet Jack, Forklift Operator, Research, Conflict Resolution, Palletizing, Sorting, Food Packaging, Team Leadership, Accurate Record Keeping, Front Office, Access
Education
Fortis College-Norfolk 2004 — 2005
Certified Medical Office Specialist, Medical Office Assistant/Specialist, 3.8
Tidewater Community College 1998 — 1999
General Studies
Nansemond River High School 1992 — 1994
Vocational Diploma, Cosmetology/Cosmetologist, General
American Heart Association
Virginia Career Institute
Anthem, Inc. December 2014 - Present
WellPoint June 2014 - Present
Anthem, Inc. April 2007 - Present
WellPoint November 2010 - June 2014
Amerigroup April 2007 - November 2010
Skills
Health Insurance, Employee Benefits, Healthcare, Medical Coding, Management, Physicians, Hospitals, Policy, Process Improvement, Inpatient, Research, Training, HIPAA
Education
Allied Health Careers 2012 — 2013
CPC, CPC-H, CPM-A, Certified Professional Coder - Medical, Hospital, Medical Auditing
Old Dominion University 2007 — 2007
Paralegal Certificate, Paralegal Studies
LIU Brooklyn 1988 — 1993
Bachelor's Degree, Social Sciences
Brooklyn Training Center 1990 — 1991
Nursing Assistant Certification, Nurse's Assistant
Amerigroup August 2011 - Present
Skills
Healthcare Management, Healthcare, Nursing
Education
Austin Community College
Amerigroup September 2013 - Present
Faircom Group January 2007 - September 2013
Hill Holliday January 2006 - January 2007
Médecins Sans Frontières / Doctors Without Borders South Africa June 2002 - September 2005
Skills
Proficient in the use...
Education
Baruch College
Bachelor of Business Administration (B.B.A.), International Marketing
iHealth Technologies September 2011 - Present
NCI Information Systems, Inc. (AdvanceMed) April 2008 - September 2011
Amerigroup April 2007 - March 2008
Skills
Healthcare, Medicare, Clinical Research, Analysis, Hospitals, Process Improvement, Medical Terminology, Policy, Medical Coding, Medicine, Research, Medical Records, ICD-9, Insurance, Employee Benefits
Education
Aquinas College 1998 — 2000
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Amerigroup January 2004 - Present
Center for Comprehensive Services May 1999 - May 2004
Skills
Public Speaking, Nonprofits, Community Outreach, Volunteer Management, Event Planning, Strategic Planning, Leadership, Healthcare, Leadership Development, Fundraising
Education
University of St. Francis 1993 — 1996
Master of Science (MS), Health Services Administration, A
Central Michigan University 1977 — 1980
Bachelor of Arts (B.A.), Therapeutic Recreation/Recreational Therapy, B+
MissionPoint Health April 2013 - Present
Amerigroup April 2007 - February 2013
Kelly Agency, Sumner Medical Group July 2006 - April 2007
Skills
Registered Nurse, Utilization Management, Utilization Review, Electronic Medical...
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Health Care Management
Barry University 1998 — 2003
Bachelor of Science (BS), Health Services Administration
Amerigroup April 2011 - Present
Standing Stone Care and Rehab. September 1997 - April 2011
Skills
Medicaid, Case Management, Medicare, Healthcare, Healthcare Management, Social Services, HIPAA, Mental Health, Hospitals, Home Care, Crisis Intervention, Behavioral Health
Education
Tennessee Technological University
Tennessee Technology Center at Livingston
Licensed Practical Nurse, Nursing
Self Employed Barber April 2011 - Present
Amerigroup November 2008 - March 2009
Ashley Furniture Industries October 2005 - July 2008
Kane's Furniture April 2003 - October 2005
Fingerhut January 1998 - February 2001
Skills
11 years direct..., Computer skills:..., Cash Register and Money..., Bilingual: Spanish and..., 4 month experience with..., 35 WPM
Education
Shear Excellence International Hair Academy 2010 — 2011
Restricted Barber, Barbering/Barber
Chamberlain High School 1993 — 1996
High School Diploma, Mathematics and Computer Science
Amerigroup June 2010 - Present
Education
Ashford University 2011 — 2014
Bachelor's degree, Health/Health Care Administration/Management
Virginia Beach City Public Schools School of Practical Nursing 1993 — 1995
LPN
Amerigroup January 2004 - Present
Skills
Organized Multi-tasker, Self-driven, Prompt, Health Promotion, Therapeutic Recreation, Creative Problem Solving
Education
Central Michigan University
Bachelor of Science (BS), Therapeutic Recreation/Recreational Therapy
University of St Francis
Master of Science (MS), Health Services Administration
Amerigroup 2008 - 2013
Education
Central New Mexico Community College 1995 — 1997
Business Administration