Amerigroup Corporation
Industry: Health insurance company
DescriptionAmerigroup is a United States health insurance and managed health care provider. Amerigroup covers 7.7 million seniors, people with disabilities, low-income families and other state and federally ... Headquarters: Virginia Beach, Virginia, United States Number of employees: 7,080 (12/31/2012) Founder: Jeff McWaters Founded: 9 December 1994 Parent organizations: Anthem, ATH Holding Company, LLC Subsidiaries: AMERIGROUP New York, LLC,
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Amerigroup Corporation Employees
Anthem, Inc. December 2013 - Present
Amerigroup Corporation July 2011 - December 2013
Amerigroup Corporation April 2005 - July 2011
Amerigroup Corporation March 2004 - April 2005
PricewaterhouseCoopers September 2001 - January 2004
Medrad Incorporated June 2001 - August 2001
Keebler Foods Company November 1996 - June 1999
Zenith Electronics June 1995 - November 1996
Skills
Enterprise Risk..., SOX, Risk Assessment, Risk Management, Risk, Financial Risk, Managed Care, Internal Controls, Sarbanes-Oxley Act, Medicaid, Internal Audit, Sarbanes-Oxley, Financial Analysis, Accounting, Forecasting, Auditing, Process Improvement, Data Analysis, Insurance, Business Process...
Education
Carnegie Mellon University - Tepper School of Business 1999 — 2001
MBA
Cornell University 1991 — 1995
BA
Université Laval 1991 — 1991
Summer Language Program
Rue La La August 2012 - Present
Zappos Family of Companies January 2012 - August 2012
ACCENT Marketing Services, LLC December 2003 - August 2010
Amerigroup Corporation 1999 - 2003
ValueOptions 1996 - 1999
Care One Home Health 1993 - 1995
General Electric, Wiring Devices, Lighting Division 1990 - 1993
Skills
Coaching, Strategic Planning, Employee Relations, Team Building, Leadership Development, Performance Management, Public Speaking, Organizational..., Employee Engagement, Change Management, Customer Service, Negotiation, Budget, Talent Acquisition, Talent Management, Human Resources, Microsoft Excel, Microsoft Office, Organizational..., Deferred Compensation, M&A, Offshore and Near Shore..., Outsourcing Management, Union Relations
Education
Central Connecticut State University
Bachelor of Arts (BA), History and Psychology
Indiana Wesleyan University, Louisville Campus
Masters of Science, Management
Amerigroup Corp November 2013 - Present
Amerigroup Corporation November 2012 - November 2013
Georgia Department of Community Health July 2012 - November 2012
Georgia Department of Community Health October 2005 - January 2007
Chamberlin Edmonds October 2004 - October 2005
Skills
GHP,MMIS,Microsoft..., Microsoft Office, Program Management, Software Documentation, Policy, Leadership, MMIS, Analysis, HIPAA, Integration, Medicaid, PowerPoint, Team Building, Visio, Business Process..., Process Improvement, Healthcare, Managed Care, Healthcare Information..., Healthcare Management, Management, Customer Service, Strategic Planning
Education
Georgia State University 2014 — 2014
Lean Six Sigma Green Belt
Brenau University 2006 — 2008
MSOD, Organizational Development
Troy State University 2000 — 2002
MPA, Public Administration
Clark Atlanta University 1992 — 1996
BA, Psychology
Bareboard Group April 2014 - Present
Macy's November 2012 - Present
St. Petersburg College May 2011 - Present
CCS MEDICAL January 2011 - November 2012
UnitedHealth Group June 2009 - June 2011
Amerigroup Corporation January 2007 - April 2009
Pediatric Services Of America July 2002 - January 2007
Skills
Notary Public, Lotus Notes, Medical Records, Invoicing, Administrative..., File Management, Spreadsheets, Accounts Payable, Payroll, Process Scheduler, QuickBooks, Benefits Administration, Employee Benefits, Claim, HIPAA, Hospitals, Fax, Access, Software Documentation, PeopleSoft, Filing, Administrative...
Education
St. Petersburg College 2002 — 2004
PARALEGAL STUDIES
Auburn University at Montgomery 1990 — 1992
MJPS, CRIMINAL JUSTICE
Amerigroup Corporation September 2011 - Present
TMC ORTHOPEDICS September 2010 - September 2011
Elite Medical Billing & Consulting June 2006 - September 2011
AT&T April 2000 - August 2004
Skills
Medical Billing & Coding, Claims Resolution, Coordination of Benefits, Customer Service, Provider Relations, QuickBooks, Accounts Payable, Accounts Receivable, Bookkeeping, Management, Team Leadership, Training, Medical Terminology
Education
Professional Careers Institute 2005 — 2006
Medical Billing & Coding Certification, Billing & Coding Certification
Amerigroup Corporation October 2004 - Present
HSBC January 2004 - October 2004
Verizon Data Services June 1989 - November 2003
Skills
Accounting, Creative Writing, Computer Science, Web Design, Windows, HTML, PowerPoint, Access, Microsoft Office, DOS, ActionScript, Facets, Compass, PeopleSoft
Education
Tidewater Community College 2010 — 2014
Associate of Science (A.S.), Computer Science
SUNY Binghamton 1996 — 1997
Bachelor of Science (B.S.), Computer Science
Anthem, Inc. LTSS Manager, TexasAnthem, Inc.July 2013 - Present
Amerigroup Corporation February 2011 - June 2013
Texas A&M University Mays Business School Undergraduate Program Office August 2009 - January 2011
ExxonMobil May 2010 - August 2010
Texas A&M University - Mays Business School January 2008 - May 2009
Texas A&M University Civil Engineering October 2006 - December 2007
Citibank Texas N.A. August 2005 - September 2006
Skills
Recruiting, Sales, Training Facilitation, Employee Relations, Leadership Development, Onboarding, Data Analysis, Talent Management, Organizational..., Leadership, Human Resources, Organizational..., Customer Service, Process Improvement
Education
Texas A&M University - Mays Business School 2009 — 2010
Master of Science, Human Resource Management
Texas A&M University - Mays Business School 2006 — 2009
Bachelor of Business Administration, Marketing and Management
Centro Panamericano De Idiomas 2008 — 2008
Spanish
Blinn College 2002 — 2006
Associate, Science
Bryan High School 1998 — 2002
HCA November 2012 - Present
Amerigroup Corporation October 2011 - May 2012
Tennessee Department of Health May 2011 - August 2011
Center of Excellence for Learning Sciences February 2010 - May 2011
HCA- Clinical Service Group Corporate May 2009 - September 2009
88.1 WFSK Radio Station May 2007 - August 2008
Centennial Medical Center May 2007 - September 2007
Skills
Healthcare Management, Physician Relations, Healthcare, Data Analysis, Management, Process Improvement, Clinical Research, Performance Improvement, Policy, EHR, Analysis, Access, Project Management, Healthcare Consulting, Hospitals, Healthcare Information..., Customer Service, EMR, Provider Relations, Practice Management
Education
Belmont University - Jack C. Massey Graduate School of Business 2014 — 2016
Master of Business Administration (M.B.A.)
Tennessee State University 2007 — 2011
B.S., Healthcare Administration and Planning
Fisk University
CareerBuilder October 2012 - February 2013
Search Wizards 2013 - 2013
Recall 2012 - 2013
RPC, Inc. January 2012 - October 2012
AT&T December 2009 - January 2012
Avanade August 2008 - April 2009
Amerigroup Corporation 2009 - 2009
Amerigroup Corporation 2009 - 2009
Mattress Firm, Inc. July 2007 - July 2008
Avanade 2008 - 2008
Skills
SSIS, SSRS, Microsoft SQL Server, Business Intelligence, Business Analysis, DATA ARCHITECTURE, BIML, BI Markup Language..., Data Warehousing, SharePoint, Databases, Analysis Services, ETL, SQL, .NET, OLAP, T-SQL, XML, XQUERY, GIT, VSS, TFS, SUBVERSION, C#, VB.NET, MVC, JAVASCRIPT, MDX, PL\SQL, WEB SERVICES, Visual Studio, Web Services, PL/SQL, JavaScript, Requirements Analysis, Integration
Education
Baker College Business and Corporate Services 1987 — 1990
Bus. Mgmt
First Home Health April 2011 - Present
Amerigroup Corporation January 2009 - April 2011
Skills
Wound Care, Gerontology, Physicians, BLS, EHR, Healthcare Information..., Staff Development, ICU, Case Management, Cpr Certified, Critical Care, Disease Management, HIPAA, Healthcare Management, Home Care, Medical Records, Medicare, Patient Education, Utilization Management
Education
Austin Community College 2002 — 2006
Nursing, Nursing
United Healthcare Community Health Plan September 2010 - Present
United Health Care June 2008 - September 2010
Amerigroup Corporation 1997 - May 2008
Skills
Medicaid, Managed Care, Healthcare Management, Medicare, Health Policy, Sales Management, Decision Support, Recruiting, Healthcare, Insurance, Provider Relations, Network Development, Credentialing, PPO, Strategic Planning, Health Insurance, Marketing, Product Management, Training
Education
California University of Pennsylvania 1986 — 1989
BA
EP
Infosense, Inc April 2011 - Present
BlueCross BlueShield of Tennessee December 2012 - December 2014
Amerigroup Corporation May 2011 - December 2012
Emdeon May 2010 - April 2011
OptumHealth - United HealthGroup March 2005 - October 2010
XO Communications May 2004 - March 2005
Allegiance Telecom September 2001 - April 2004
Akili June 1996 - August 2001
GetPAID Software February 1994 - May 1996
Skills
Data Warehousing, Data Integration, ETL, Business Intelligence, Informatica, Teradata, Oracle, Microsoft SQL Server, Architectures, Architecture, Enterprise Architecture, SDLC, Solution Architecture, Data Architecture, Data Modeling, Erwin, Database Design, Business Analysis, Data Quality, Data Profiling, PL/SQL, SQL, Unix Shell Scripting, Data Governance, Master Data Management, Metadata Management, Requirements Gathering, Change Management, Data Migration, BTEQ, Microsoft Project, FastLoad, Multiload
Education
The University of Texas at El Paso 1991 — 1994
MS, Computer Science
B. M. S. College of Engineering 1986 — 1990
BS, Computer Science
Hyderabad Public School - Begumpet 1972 — 1986
High School
American Esoterics Laboratories August 2012 - Present
Versant Supply August 2009 - March 2012
Amerigroup Corporation October 1995 - April 2009
FedEx July 1992 - November 1994
Pinkney's Furniture & Interiors July 1989 - April 1992
Skills
Healthcare EDI, Logistics EDI, Supply Chain EDI, Business Analysis, IT Business Analysis, Six Sigma Green Belt, SSRS, Microsoft SQL Server, Simple SQL querys, Application Monitoring, BCDR, IT Management, IT Operations, EDI, Supply Chain, Six Sigma, Change Management, Management, Process Improvement, HL7, System Administration, Project Management, BC/DR, Strategic Planning, Troubleshooting, Vendor Management, Analysis, Healthcare Information...
Education
Capella University 2013 — 2016
Bachelor Information Technology, Health Information/Medical Records Technology/Technician, A
University Medical Center Alliance 2005 — 2005
Six Sigma Green Belt Certified
SSCC 1988 — 1990
Business Administration
Fairly High School 1985 — 1988
High School Diploma, Mathematics/Business
Amerigroup Corporation September 2012 - February 2014
Blue Cross and Blue Shield of Kansas City July 1991 - August 2012
Skills
Healthcare Management, Case Management, HIPAA, EMR, Nursing, Process Improvement, Health Insurance, NCQA Accreditation, URAC Accreditation, HEDIS Project Management, Healthcare Consulting, Patient Safety
Education
Bellevue University 2008 — 2009
Master of Healthcare Administration, Health/Health Care Administration/Management
Graceland University 1981 — 1986
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Research School of Nursing 1974 — 1977
Diploma, Nursing
University of Missouri-Kansas City 1971 — 1974
Bachelor of Arts (B.A.), Music
Integrity Consulting Group July 2012 - Present
Amerigroup Corporation October 2010 - July 2012
American CareSource March 2010 - September 2010
UnitedHealth Group November 2006 - March 2010
CIGNA Healthcare March 2005 - July 2006
Countrywide Home Loans January 2004 - March 2005
Centex Home Equity January 2001 - January 2004
Aetna January 1998 - January 2001
Skills
Managed Care, Medicare, Medicaid, Healthcare, Provider Relations, Healthcare Consulting, Healthcare Industry, Contract Negotiation, HIPAA, Hospitals, Credentialing, Network Development, Training, PPO, Revenue Cycle, HMO, Account Management, Salesforce.com, Business Relationship..., Analysis, Sales Operations, Business Development, EHR, Recruiting, Strategic Partnerships, Contract Management, Executive Management, Market Research, Competitive Analysis, Market Analysis, Territory Account..., Executive Level..., Committed to..., Selling Skills, Sales Plan, Network analysis, Inside Sales, Closing skills, Prospecting Skills, Selling to customer..., Market Knowledge, High Energy Level, Meeting Sales Goals, Strategic Prospecting, Sales Planning, Access Databases, Sales, Practice Management
Education
Kaplan College-Arlington 2015 — 2016
General Lines Life Accident and Health Insurance License (In progress), Insurance Sales
Dallas County Community College 2000 — 2003
Associate of Arts and Sciences (AAS), Health Sciences; Psychology
Trinity Christian School, Cedar Hill, Texas 1990 — 1993
High School, General High School Studies, 3.76
St. Barnabas Hospital August 2014 - Present
LJ Practice Consultants, LLC 2011 - Present
Amerigroup Corporation 2010 - 2011
UnitedHealth Group 2009 - 2010
HealthPlus, Inc 2007 - 2009
Health Net of the Northeast, Inc 2003 - 2006
Skills
Medicaid, Medicare, Provider Relations, Physicians, Credentialing, Provider Network..., Healthcare, Medical Terminology, Hospitals, Network Development, Managed Care, Utilization Management, Medicare Part D, Healthcare Industry, Healthcare Management, Healthcare Consulting, Long-term Care, HIPAA, Health Policy, Management, Training, HMO, Medical Coding, Health Insurance, Disease Management, Recruiting, Home Care, Healthcare Information..., Revenue Cycle, Revenue Cycle Management, Medical Billing, EMR, Contract Negotiation, Insurance, Nursing, Quality Improvement, Physician Relations, Leadership, Claim, EHR, Practice Management, Informatics, PPO, Health Information..., Account Management, Performance Improvement, Medicine, Patient Safety, Medical Records, Clinical Research
Education
Iona College 2001 — 2003
MS, Health Services Administration
Binghamton University 1992 — 1997
Bachelor of Science (BS), Physical and Biological Anthropology
Northwest Community Healthcare November 2012 - Present
Vanguard Health Systems October 2010 - October 2012
Swedish Covenant Hospital April 1998 - September 2010
Amerigroup Corporation January 1997 - April 1998
Broadway Bank May 1995 - May 1997
Skills
CPA, CMA, CGMA, Revenue Cycle, Healthcare, Decision Support, Financial Analysis, Managed Care, Healthcare Management, Hospitals, Medicare, Financial Modeling, Financial Reporting, Healthcare Information..., HIPAA, Accounting, Medicaid, Process Improvement, Forecasting, Budgets, Accounts Receivable, Strategic Financial..., Cost Accounting, Insurance, Provider Relations, Physicians, Finance, Strategy, Strategic Planning, Auditing, Healthcare Consulting, EHR, Policy, Analysis, Meditech, Healthcare Industry, Management, Executive Management
Education
DePaul University 2013 — 2013
Institute of Professional Development - certificate, SQL Server Business Intelligence
Northeastern Illinois University 2007 — 2010
Masters, Accounting
Chicago-Kent College of Law, Illinois Institute of Technology 1999 — 2000
Loyola University Chicago 1992 — 1997
Bachelors, Criminal Justice
Midwest College of Oriental Medicine-Chicago
WellPoint January 2013 - Present
Amerigroup Corporation March 2008 - Present
Amerigroup Corporation March 2005 - February 2008
Amerigroup Corporation October 2002 - February 2005
Williams Mullen October 1993 - October 2002
Kalkines Arky Zall and Bernstein October 1986 - September 1993
Skills
Health Policy, Medicare, Healthcare, Contract Negotiation, Mergers, Insurance, Joint Ventures, Strategic Planning, Hospitals, Provider Relations, Non-profits, HIPAA, Risk Management, PPO, Commercial Litigation, Nonprofits, Privacy Law, Mediation, Litigation Management, Medical Compliance, Healthcare Industry, Medicaid Managed Care, Mergers & Acquisitions, Disease Management, Claim, Health Care Reform, Healthcare Consulting, Corporate Law, HMO, Corporate Governance, Managed Care, Medicaid
Education
Boston University School of Law 1980 — 1983
Doctor of Law (J.D.), Law
Brandeis University 1974 — 1978
BS, American Studies
Maersk Line, Limited September 2013 - Present
Portfolio Recovery Associates, Inc. November 2011 - September 2013
Amerigroup Corporation May 2011 - August 2011
Towers Watson April 2010 - August 2010
Total Compensation Solutions January 2008 - March 2010
Skills
Microsoft Office, Spanish, Soccer, PeopleSoft, Oracle UPK, Excel, Word, PowerPoint, Access, Visio, MS Project, Outlook, Microsoft Excel, Microsoft Word, HRIS, Leadership, Business Analysis, Training, Executive Pay, Human Resources
Education
The College of William and Mary - The Mason School of Business 2010 — 2012
MBA
Binghamton University 2004 — 2007
BA, Psychology, Spanish
Ossining High School 2000 — 2004
Amerigroup Corporation April 2013 - Present
People's Community Health Center January 2001 - March 2013
New Hanover Community Health Center, Wilmington, NC August 1996 - December 2000
Skills
Teaching, Medical Education, Executive Management, Quality Management, Medicine, Medical Home, Hospitals, Healthcare Management, Clinical Research, Provider Relations, Public Health, Healthcare, Health Policy, Physicians, Disease Management, EHR, Healthcare Information..., Healthcare Consulting, EMR
Education
Duke University 1993 — 1996
Residency Program, Family Medicine Residency Program
New York Medical College 1989 — 1993
Doctor of Medicine (M.D.)
Barnard College 1983 — 1987
Bachelor of Arts (B.A.), Anthropology
Amerigroup Corporation September 2012 - Present
Global Employment Solutions October 2011 - June 2012
Servpro Industries February 2010 - August 2011
Starbucks October 2005 - May 2010
Skills
Typing: 60 WPM, 9500 KPH, Accurate Data Entry, 10 Key, Mas 90, PC Anywhere, Insurance Compliance, Inventory, Purchasing, Web-based Research, Crew Scheduling, Training, Cash Handling Experience, Data Reconciliation, Purchase Orders, Deposits, Microsoft Office, Microsoft Excel, Microsoft Word, Fax, Scanners, Printers, Calculations, Customer Service, Customer Satisfaction, Multi-line Phone, Telephone Reception, PeopleSoft, EMAS, ImageNow, ManagER, Xactimate, Digital pager, Communication, Filing, Time Management, Multi Tasking, Organization, Employee Recognition, Cash Register, B2B, On-Call, Problem Solving, Leadership, Account Reconciliation
Education
American InterContinental University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Accounting and Finance
UNM Medical Group, Inc. September 2015 - Present
ABQ Health Partners February 2014 - September 2015
ABQ Health Partners March 2011 - February 2014
Heart Hospital of New Mexico May 2007 - August 2011
Amerigroup Corporation August 2008 - February 2011
Heart Hospital of New Mexico 2004 - 2006
Skills
HIPAA, Medical Records, Medicare, Physicians, Provider Relations, Medicaid, Medical Terminology, Health Policy, Credentialing, EHR, EMR, Healthcare Information..., Healthcare Consulting, Physician Relations
Education
American InterContinental University 2006 — 2008
Master of Business Administration (M.B.A.), Healthcare Management
CHRISTUS Health September 2014 - Present
ValueOptions, Inc. January 2014 - September 2014
Magellan Behavioral Health November 2012 - January 2014
Amerigroup Corporation May 2008 - November 2012
United Healthcare January 2006 - May 2008
United Health Group July 2003 - January 2006
Integrated Behavioral Health (BHO), Dallas, Texas March 2003 - July 2003
Magellan Behavioral Health (BHO), Dallas, Texas October 2000 - December 2002
Magellan Behavioral Health (BHO), Dallas, Texas October 2000 - October 2001
Magellan Behavioral Health (BHO), Dallas, Texas April 1999 - October 2000
Skills
NCQA training, Six Sigma, NCQA, Medicaid, Utilization Management, Managed Care, Medicare, Health Policy, HEDIS, Credentialing, Quality Improvement, Case Managment, Quality Management, Program Management, Hospitals, Utilization Review, Disease Management, HMO, Leadership, Operations Management, Provider Relations, Project Management, Cross-functional Team..., Patient Safety, HIPAA, Policy, Process Improvement, Training, Healthcare Consulting, Team Building, Management, Data Analysis, EMR, EHR, Health Insurance, Healthcare Management, Clinical Research, Accreditation, Healthcare Industry, Physician Relations, Healthcare Information..., Behavioral Health, Medicaid Managed Care, JCAHO, Healthcare, Revenue Cycle, Home Care, Physicians, Case Management, Performance Improvement
Education
University of Phoenix 1998 — 2000
Master of Art in Organization Business, Business Administration and Management, General
Ball State University - College of Business 1986 — 1990
B.A., Criminal Justice, Criminal Justice and Corrections
Cigna-HealthSpring August 2013 - Present
WellCare August 2011 - August 2013
Direct General Insurance February 2010 - August 2011
United insurance company of america 2008 - 2009
Amerigroup Corporation 2005 - 2007
Skills
Health Insurance, Insurance, Medicare, Claim, Customer Service, Strategic Planning, Team Building, Medicaid, New Business Development, Coaching, Microsoft Office, HIPAA, Contract Negotiation, Management, Performance Management
Education
Central Michigan University
The Court of Special Appeals of Maryland May 2015 - Present
LexisNexis January 2015 - Present
WellPoint November 2013 - July 2014
Amerigroup Corporation August 2011 - November 2013
Amerigroup Community Care, New York June 2010 - August 2011
Fordham University November 2008 - August 2011
Children for Children October 2008 - May 2009
Bankers Life and Casualty May 2008 - December 2008
University of Illinois at Urbana-Champaign August 2006 - July 2007
Skills
Research, Analysis, Healthcare IT, Policy Analysis, Administration, Regulatory Affairs, Regulatory Research, Regulatory Reporting, Regulatory Analysis, Public Policy, Public Health, Public Administration, Healthcare Information..., managed care, HIPPA, Medicaid, Nonprofits, Managed Care, Healthcare, System Administration, Policy, Clinical Research, Public Speaking, Health Policy, HIPAA
Education
Regent University 2014 — 2017
Doctor of Law (J.D.)
Baruch College, City University of New York (CUNY) 2008 — 2009
MPA, Health Policy
University of Illinois at Urbana-Champaign 2003 — 2007
B.S, Community Health
AppNexus May 2015 - Present
Sony Electronics October 2012 - April 2015
Sony Electronics January 2006 - October 2012
KONICA MINOLTA PHOTO IMAGING January 2001 - January 2006
Amerigroup Corporation January 1998 - January 2000
Skills
Forecasting, SAP, Management, Sales, Sales Operations, Leadership, Sales Management, Account Management, Pricing, Customer Service, Business Planning, Cross-functional Team..., Product Marketing, Recruiting, Teamwork
Education
New Jersey City University 2014 — 2016
Accounting
Bergen Community College 2012 — 2014
Associate's degree, Business Administration, Management and Operations
Maryland SPCA April 2011 - Present
Amerigroup Corporation December 2002 - August 2010
Magellan Behavioral Health 2001 - 2002
Sinai Hospital 1994 - 1999
Skills
Employee Relations, Nonprofits, Human Resources, Recruiting, Employee Benefits, Conflict Resolution, Leadership, Coaching, Onboarding, HRIS, Succession Planning, Management, Organizational..., Talent Management, Benefits Administration
Education
Adelphi University 1987 — 1989
Masters, Business Administration
LIU Post 1975 — 1979
BA, American Studies
Notre Dame Academy
Technology2Reality, LLC September 2009 - Present
Healthcare Provider Connections October 2006 - Present
Amerigroup Corporation May 2005 - October 2006
Education
American InterContinental University 2002 — 2004
Bachelor, Business
Mundelien
Senior Whole Health July 2013 - Present
Universal Health Care June 2012 - April 2013
Amerigroup Corporation September 2011 - June 2012
CareMore Health Plan September 2010 - September 2011
WellCare March 2006 - May 2010
Phoenix Life Insurance Company March 2005 - March 2006
Skills
Medicare, Medicaid, New Business Development, Forecasting, Salesforce.com, Market Analysis, Health Insurance, Healthcare, Customer Relations, Team Building, Regulatory Requirements, Process Development, Creative Problem Solving, Sales Management, Event Management, Account Management, Budgeting, Business Strategy, Strategy Development, Customer Service, Term Life Insurance, Universal Life, Long Term Care, Sales Operations, Business Process, Budgets, Medicare Part D, Strategic Planning, Strategy, Sales, HMO, Training, Sales Process, Insurance, Management, Selling, Marketing, Sales Presentations, Direct Sales, Process Simulation, Long-term Care, Managed Care, Contract Negotiation, Call Centers, Customer Retention, Cold Calling, Leadership, Recruiting, Data Analysis, CRM
Education
Eastern Connecticut State University 1998 — 2000
Bachelor of Science, Business Communications
Central Connecticut State University 1997 — 1998
Business Communications
Killingly High 1990 — 1994
UnitedHealth Group April 2013 - Present
UnitedHealth Group January 2012 - April 2013
Amerigroup Corporation 2011 - 2012
Amerigroup Corporation 2010 - 2011
Kaiser Permanente 2009 - 2010
Kaiser Permanente 2007 - 2008
UnitedHealth Group 2000 - 2006
Skills
Program Management, Medicaid, Medicare, Healthcare, Process Improvement, Cross-functional Team..., Managed Care, HIPAA, Healthcare Consulting, Visio, Operations Management, Strategic Planning, Risk Management, Contract Management, Healthcare Management, Leadership, Health Insurance, Health Policy, Management, Vendor Management, Healthcare Information..., Quality Improvement, Software Documentation, Healthcare Industry, Budgets, Proposal Writing, PMO, Legal Research, Public Policy, RFP, Program Implementation, Performance Metrics, Program Development, Project Portfolio..., Project Management, Compliance, Provider Relations, Insurance, EHR, Revenue Cycle, Executive Management, Best Practices, Cross Functional Team..., Business Process..., Lean Operations, P&L Management
Education
Aspen University
Master of Business Administration (MBA)
Rider University
WGU
Bachelor of Science (B.S.)
Spotify October 2014 - Present
Voxy February 2013 - October 2014
Independent Contractor/Consultant June 2012 - February 2013
Amerigroup March 2011 - November 2011
Amerigroup Corporation May 2006 - March 2011
Metroplus Health Plan October 2005 - May 2006
MetroPlus Health Plan January 2005 - October 2005
Skills
Organizational..., Talent Management, Interviews, Onboarding, Management, Change Management, Performance Management, Event Management, Organizational..., Succession Planning, Executive Coaching
Education
Baruch College, City University of New York (CUNY) 2006 — 2009
MBA, Operations
Teachers College of Columbia University 2002 — 2004
MA, Organizational Psychology
Barnard College 1997 — 2001
BA, Psychology
Anthem, Inc. February 2013 - Present
Amerigroup Corporation June 2012 - February 2013
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) May 2011 - June 2012
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) May 2008 - May 2011
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) March 2006 - May 2008
Skills
HIPAA, Healthcare Information..., Medicare, Medicaid, Managed Care, Process Improvement, Healthcare, Healthcare Management, Health Insurance, Visio, EHR, Revenue Cycle, EMR, Healthcare Consulting, Software Documentation, Access, Data Analysis, Analysis, SQL, Policy, Program Management, Leadership, Training, Project Planning, Strategic Planning
Education
Virginia Polytechnic Institute and State University 1996 — 2001
Bachelor of Applied Science (BASc), Management Science and Information Technology - DSS Option
Philipp-Holzmann-Schule Frankfurt am Main 1992 — 1995
Kroger June 2013 - September 2013
UC Health November 2012 - March 2013
Amerigroup Corporation 2009 - 2010
Ethicon Endo-Surgery May 2000 - March 2009
Novartis 1998 - 1999
Procter & Gamble Pharmaceuticals August 1994 - September 1997
Procter & Gamble Pharmaceuticals January 1990 - July 1994
Skills
Excel 2007 –..., Access 2000 query..., Microsoft Project..., SQL (9 months), SAP Training – MDM..., CompTIA PROJECT+ Mgmt..., ISSSC Black Belt..., Green Belt Training –..., The Ohio Society of..., Strategy, Data Analysis, Analysis, Access, Auditing, Six Sigma, Sales, Finance, Time Management, Business Planning, Management, Competitive Analysis, Strategic Planning, Accounting, Product Development, Business Objects, Contract Negotiation
Education
University of Cincinnati College of Business 2010 — 2011
Master's degree, Accounting, 3.89
ISSSC 2009 — 2009
State University of New York at Binghamton 1987 — 1988
Master of Business Administration (MBA), International Marketing, 3.4
SUNY Institute of Technology 1986 — 1987
Bachelor's degree, Marketing/Marketing Management, General, 3.75
Broome Community College 1980 — 1984
Associate of Arts and Sciences (A.A.S.), Computers Industrial Tech/Marketing
Aetna Better Health of Ohio April 2013 - Present
Amerigroup Corporation March 2012 - April 2013
AccentCare March 2010 - March 2012
UnitedHealth Group April 2009 - March 2010
UnitedHealth Group March 2008 - March 2009
UnitedHealth Group January 2007 - March 2008
UnitedHealth Group 2003 - 2007
Colorado Access 2001 - 2003
Lifemark Corporation 1999 - 2001
Lifemark Corporation 1998 - 1999
Skills
Medicaid, Managed Care, Medicare, Healthcare Management, Provider Relations, Healthcare, Network Development, Health Policy, Utilization Management, Health Insurance, HMO, Hospitals, PPO, Long-term Care, Physicians
Education
Arizona State University 1991 — 1993
Master's, Business Administration
California State University-Dominguez Hills 1979 — 1982
Bachelor of Science, Business Administration
All County Tampa Bay September 2011 - Present
Amerigroup Corporation January 2008 - May 2011
Alltel Wireless January 2004 - December 2008
Verizon 1996 - 2001
Skills
Call Center, Customer Satisfaction, Outlook, Microsoft Office, Microsoft Excel, Sales, Data Entry, Customer Retention, Access, Microsoft Word, Training, Marketing, PowerPoint, Customer Service, Customer Oriented, Property Management
Education
Bethune-Cookman University 1989 — 1991
Bethune-Cookman University
Tata Consultancy Services November 2012 - Present
Independent Consultant June 2012 - November 2012
Cognizant Technology Solutions August 2010 - June 2012
CSC Consulting March 2008 - November 2009
Priority Health 2008 - 2008
Amerigroup Corporation September 2003 - April 2007
WPMI, LLC 2007 - 2007
Trizetto Group 1993 - 2003
Skills
Leadership, Program Management, Business Analysis, Requirements Analysis, Process Improvement, SDLC, Visio, Project Management, Healthcare, Business Requirements, Software Documentation, Integration, Analysis, Requirements Gathering, Business Process, Healthcare Information..., Team Building, Training, HIPAA, Consulting, Business Intelligence, Change Management, Business Process..., Management, Vendor Management, IT Strategy, Software Project..., Security, PMP
Education
Richmond, The American International University in London 2004 — 2006
MBA, Healthcare Management, Business
American InterContinental University 2001 — 2004
BS, Healthcare Management
CVS Health September 2014 - Present
National University September 2001 - Present
Amerigroup Corporation August 2009 - September 2014
ISPI 2011 - 2014
Amerigroup August 2007 - August 2009
Haas Automation July 2004 - July 2007
Skills
Performance Improvement, Instructional Design, Instructional Technology, Organizational..., Process Improvement, Change Management, Healthcare, Performance Consulting, Event Photography, Portrait Photography, ADDIE, Blended Learning, Program Management, Human Performance, Training, Employee Training, Needs Analysis, Workshop Facilitation, E-Learning, Instructor-led Training, Learning Management, Leadership Development
Education
Old Dominion University 2008 — 2015
PhD, Instructional Design and Technology
Azusa Pacific University 1999 — 2001
Masters of Arts, Educational Technology
UCLA 1986 — 1990
Bachelor of Arts, Political Science
WellPoint June 2013 - Present
Amerigroup Corporation May 2012 - June 2013
Molina Healthcare of Michigan April 2011 - April 2012
Molina Healthcare of Missouri June 2010 - April 2011
Molina Healthcare of Michigan October 2006 - July 2010
Procter & Gamble 2005 - 2006
CareSource 2003 - 2005
Chicago MSO July 1998 - November 2001
Skills
Managed Care, Medicaid, Healthcare, Medicare, Healthcare Information..., Process Improvement, HIPAA, Healthcare Management, Healthcare Industry, Health Insurance, Provider Relations, Data Analysis, Strategic Planning, Financial Analysis, Insurance, HMO, Health Policy, Healthcare Consulting, Revenue Cycle
Education
University of Cincinnati College of Business 1998 — 2003
MBA, Finance, Information Systems, International Business
Audencia Nantes Ecole de Management 2001 — 2001
Booz Allen Hamilton January 2008 - Present
Booz Allen Hamilton January 2008 - Present
ATK at NASA Langley Research Center December 2004 - January 2008
NASA Langley Research Center 2005 - 2008
Amerigroup Corporation December 2002 - December 2004
Amerigroup Corporation 2002 - 2004
American Funds Group May 1999 - December 2002
Education
Christopher Newport University 1995 — 1999
Bachelor of Science (B.S.), Business Administration and Management, General
Aspen University
MBA, Information Management
Christopher Newport University
Bachelors of Science, Business Administration; management
Amerigroup Corporation June 2006 - Present
Lillian Vernon / Time Life May 2004 - June 2006
Capital One Financial Corporation January 2003 - January 2004
MCI WorldCom August 1999 - December 2002
Entergy Corporation Waterford III Nuclear Plant June 1998 - July 1999
Cummins, Inc April 1997 - May 1998
Dow Chemical Company March 1997 - April 1997
Olsten Health Services August 1996 - February 1997
Skills
Disaster Recovery, Data Warehousing, Oracle, Databases, Oracle RAC, Database Administration, Performance Tuning, Data Guard, Data Modeling, Project Management, Database Design, Unix, ETL, PL/SQL, Database Admin, Enterprise Architecture, Software Development, Unix Shell Scripting, Requirements Analysis, Data Warehouse...
Education
George Mason University - School of Business 2002 — 2004
MBA, Information Systems
Ball State University 1994 — 1996
MS, Computer Science
Gulbarga University 1990 — 1994
BE, Computer Science & Engineering
Anthem, Inc. January 2014 - Present
Amerigroup Corporation January 2012 - January 2014
AMERIGROUP August 2006 - January 2012
Whiskey Park September 2003 - August 2006
WellCare December 2002 - August 2006
WellCare Health Plans, Inc. 2002 - 2006
HealthPlan Services April 1997 - December 2002
Hyde Park Cafe October 1999 - September 2001
Bally Total Fitness May 1998 - March 2000
The Loft March 1996 - April 1998
Skills
Process Improvement, EDI, Vendor Management, Visio, Six Sigma, Management, Leadership, Sales, Software Documentation, Team Building, Business Analysis, Insurance, Business Process..., Change Management, Managed Care, Training, Operations Management, HIPAA, Healthcare Management, Medicaid, Strategic Planning, Healthcare Information..., Healthcare, Medicare, Healthcare Consulting, Hospitals, Data Analysis, Quality Assurance, Healthcare Industry, Program Management, Cross-functional Team..., Health Insurance, Access, SDLC, EHR, Call Centers, Executive Management, Revenue Cycle, Provider Relations, SharePoint, Performance Improvement, Policy, EMR, Informatics, Claim
Education
Juran Institute 2006 — 2007
Black Belt, Six Sigma
ITT Tech 2005 — 2006
Information Technology
Keller University 2001 — 2001
Financial Accounting and Planning
Emerson College 1986 — 1989
Mass Communication, Masters Program
Bridgewater State University 1980 — 1984
Bachelor of Arts, Communications
United Drugs October 2012 - Present
Amerigroup Corporation June 2011 - October 2012
OptumHealth February 2009 - June 2011
Fidelis Care October 2007 - February 2009
Humana Inc. December 2004 - October 2007
MMSI--Mayo Clinic January 2000 - 2004
Skills
Clinical Pharmacy, Employee Benefits, Managed Care, Pharmacists, Healthcare, Medicare, Healthcare Consulting, Pharmacy Benefit..., Utilization Management, Pharmacy, Medicare Part D, Medicaid, Healthcare Information..., Healthcare Management, Team Building, Public Speaking, Diabetes, Healthcare Industry, EMR, Strategic Planning, Informatics, Leadership, Pharmaceutics, Pharmacy Automation, Pharmaceutical Industry, Disease Management, Hospitals, Clinical Trials, Pharmaceutical Sales, Contract Negotiation, Health Policy, Biotechnology, Process Improvement, Account Management, HIPAA, Data Analysis, Clinical Research, Cross-functional Team..., Project Management, Public Health, Long-term Care, Health Economics, Medicine, Neurology, Quality Improvement, Cardiology, Insurance, Health Insurance, Customer Service, EHR
Education
Bethel University 2002 — 2006
MATS, Theology
Campbell University 1996 — 2000
MBA, Business
Campbell University 1996 — 2000
Doctor of Pharmacy, Pharmacy
Furman University 1992 — 1996
BS, Biology
University of Louisville
Masters of Bioethics and Medical Humanities, Bioethics
University of Louisville
WellPoint October 2013 - Present
Amerigroup Corporation May 2012 - November 2013
Cox Communications December 2003 - May 2012
Skills
Analysis, Leadership, Data Analysis, Business Analysis, Microsoft SQL Server, Access, SQL, Visio, SSRS, Microsoft Excel, Healthcare, HIPAA, SAS, Healthcare Information..., six sigma, SQL Server Management..., Healthcare Management, Medicare, MS Reporting Services, Health Policy, Medicaid, Healthcare Consulting, Healthcare Industry, Managed Care, Healthcare Analytics, Financial Modeling, Health Economics, Revenue Cycle, SAS Programming
Education
Averett University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Averett University 2009 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
CSC Services LLC November 2013 - Present
Gehan Homes July 2013 - November 2013
Amerigroup Corporation November 2012 - July 2013
Remodel One Construction May 2008 - May 2012
Skills
HIPAA, Call Centers, Medicaid, Healthcare, Data Entry, Health Insurance, Customer Service, Troubleshooting, Outlook, Construction, Estimating, Project Management, Construction Management, Project Planning, Management
Education
University of North Texas 2006 — 2008
Bachelor's degree, Organizational Behavior Studies
Brookhaven Community College 2003 — 2006
Associate's degree
VOW Bride June 2015 - Present
Virginia Zoo June 2015 - Present
Fairview Place July 2011 - Present
Divaris Real Estate August 2012 - June 2015
Izara Arts/Khom Loy Development Foundation January 2011 - June 2011
Amerigroup Corporation May 2009 - December 2010
Landmark Communications June 2007 - May 2009
The Star Press January 2007 - 2007
The Indianapolis Star May 2006 - December 2006
Skills
Graphic Design, Adobe Creative Suite, InDesign, Photoshop, Illustrator, Layout, Photography, Social Media, Typography, Brochures, Art Direction, Logo Design, Advertising, Social Media Marketing, Copywriting, Creative Direction, Blogging, Publications, Marketing, Graphics, Editing
Education
Ball State University 2003 — 2007
Bachelor of Arts, Journalism Graphics
Health Services for Children with Special Needs (HSCSN) February 2013 - Present
Bravo Health June 2008 - January 2013
The Media Network, Inc July 2007 - June 2008
Amerigroup Corporation September 2006 - July 2007
Amerigroup Corporation June 2005 - September 2006
Westat, Inc January 2005 - June 2005
Skills
Data Analysis, Community Outreach, Program Management, Strategic Planning, Healthcare, Management, Research, Project Management, Customer Service, Microsoft Office, Medicaid, Contract Management, Marketing, Vendor Management, Healthcare Management, Provider Relations, Network Development, Leadership, HMO, Healthcare Industry, Health Policy
Education
American University
Bachelor of Science, Business Administration; Marketing
Amerigroup March 2014 - Present
Amerigroup Corporation September 2012 - Present
Universal Health Care June 2011 - September 2012
WellCare HealthPlans 2008 - 2011
Skills
Medicare, HMO, Medicaid, Health Insurance, Utilization Management, Managed Care, Insurance, Disease Management, HIPAA, Long-term Care, Healthcare Management, Healthcare, Hospitals, EHR, Health Policy, Software Documentation, Case Managment, Quality Improvement, Healthcare Information..., Physicians, EMR, HEDIS, Revenue Cycle, Management, Healthcare Industry, Medical Compliance, NCQA, Physician Relations, Case Management
Education
Alvernia College 1993 — 1995
Associates of Science, Nursing
Anthem May 2014 - Present
Amerigroup Corporation November 2006 - December 2014
AMERIGROUP Corporation December 2003 - December 2007
Finney and Associates 2001 - 2007
APS Healthcare 2001 - 2002
Value Options 1996 - 2001
USF Psychiatry Center/Tampa General Hospital April 1991 - May 1996
Watauga Mental Health/Woodridge Hospital January 1984 - April 1991
Sacred Heart Hospital September 1978 - December 1983
Skills
Managed Care, Medicaid, Behavioral Health, Hospitals, Program Development, Team Building, Innovation, Integration, Goal Orientation, Great People Skills, Marketing, Conflict Management, Profit Maximization, Results Oriented, Highly Adaptable, Thought Leadership, complex problem solving, Strong Work Ethic, Private Pilot, Goal Oriented, Healthcare, Instrument Rating, Public Health, Quality Improvement, Health Policy, Pharmacy Benefit..., Medicare, Disease Management, Pharmacy, Provider Relations, HIPAA, Healthcare Management, Clinical Research, Healthcare Industry, Physician Relations, Informatics, Credentialing, Healthcare Information..., Revenue Cycle, Health Insurance, EMR, EHR, HEDIS, Health Information..., Case Managment, Policy, Network Development, Psychotherapy, Home Care, HMO
Education
Baylor College of Medicine 1971 — 1978
MD, Psychiatry
Albert Einstein College of Medicine of Yeshiva University 1968 — 1970
NA, Post Doctoral Fellowship in Biochemistry
University of North Carolina at Chapel Hill School of Medicine 1963 — 1968
PhD, Biochemistry
MAXIMUS July 2013 - Present
Healthfirst June 2006 - June 2013
Amerigroup Corporation December 2002 - October 2004
Skills
Healthcare, Marketing, Medicare, Human Resources, Medicaid, Health Insurance, HIPAA, Managed Care, Healthcare Management, Management, Training, Sales, Health, Cold Calling, Healthcare Industry, Medicare Advantage, Home Care, Coaching, Medical Billing, EHR, HMO, Medicare Part D, Sales Management, PPO, Health Policy, Leadership, Healthcare Information..., Provider Relations, Healthcare Consulting, Employee Benefits, Access, Strategic Planning, Process Improvement, Microsoft Excel, Medicaid Managed Care, Team Building, Insurance, Long-term Care, Recruiting, Outlook, Performance Improvement, EMR, Call Centers, Hospitals, Revenue Cycle, Utilization Management, Physician Relations, Practice Management, Physicians, Disease Management
Education
Borough of Manhattan Community College
Liberal Arts (40 Credits)
Mandl The College of Allied Health
Medical Laboratory Technology
BlueCross BlueShield of Illinois December 2012 - Present
United Healthcare 2006 - December 2012
Amerigroup Corporation 2002 - 2006
Bluegrass Family Health March 1994 - October 2003
Skills
Healthcare, Organizational..., Operations, Managed Care, Network Development, Provider Relations, Health Insurance, Medicaid
Education
Rush University 1981 — 1983
BS, Nursing
Calvin College 1979 — 1981
NA, Pre-Nursing
Wheaton North High School 1975 — 1979
Care1st Health Plan October 2012 - Present
Pamela Mokler & Associates October 2003 - October 2012
Care1st Health Plan Arizona 2009 - 2012
Care1st Health Plan 2009 - 2012
Council on Aging - Orange County 2009 - 2011
Amerigroup Corporation 2007 - 2009
Masspro 2008 - 2008
Novartis Pharmaceutical 2006 - 2007
WellPoint Senior Services August 2005 - December 2006
National Latino Health Care Task Force 2005 - 2006
Skills
Strategic Partnerships, Healthcare, Medicare, Qualitative Research, PowerPoint, Managed Care, Teaching, Elder Care, Gerontology, Long-term Care, Health Education, Medi-Cal, Seniors Housing, Experienced Change Agent, Coalition Development, Product Development, Public Policy, Strategic Visionary, Training, Entrepreneurship, HIPAA, Community Outreach, Nonprofits, Home Care, Health Insurance, Medicaid, Public Health, Employee Benefits, Strategic Planning, Mental Health, Hospitals, Healthcare Consulting, Revenue Cycle, Policy, Healthcare Management, Healthcare Industry, Case Managment, Social Services, Health Policy, Grants, Informatics, Physicians, EHR, Program Evaluation, Leadership, Program Development, Program Management, Clinical Research, Healthcare Information..., Quality Improvement
Education
California State University-Long Beach 1994 — 1997
MS, Gerontology
Hamilton High School
Northern Arizona University
CareFirst BlueCross BlueShield June 2012 - Present
Amerigroup Corporation February 2011 - June 2012
The TriZetto Group November 2008 - January 2011
Heritage Health Systems September 2007 - November 2008
Probado Technologies April 2006 - August 2007
Karta Technologies October 2005 - March 2006
Baptist Health System July 2001 - October 2005
CDI August 1999 - May 2001
Skills
Healthcare Information..., Business Analysis, Databases, SDLC, Microsoft SQL Server, Requirements Analysis, Software Documentation, Crystal Reports, HIPAA, SQL, Troubleshooting, Data Analysis, Access, Requirements Gathering, Medicare, Visio, Systems Analysis, Project Management
Education
University of Phoenix 1998 — 1999
Business of Information Systems, Information Technology
Brigham Young University
Axene Health Partners, LLC April 2014 - Present
Amerigroup Corporation November 2011 - March 2014
Highmark Blue Cross Blue Shield February 2010 - November 2011
Highmark Blue Cross Blue Shield February 2008 - February 2010
Highmark Blue Cross Blue Shield June 2005 - February 2008
Education
Bloomsburg University of Pennsylvania 2001 — 2005
B.A., Mathematics
Amerigroup Corporation February 2006 - Present
Skills
Supervisory Experience, Customer Service, Medical Billing, Data Entry, Healthcare, Hospitals, Medicaid, Medical Terminology, Medicare, Provider Relations, CPT, Credentialing, ICD-9, Medical Records, Managed Care, Medical Coding, Microsoft Excel, Microsoft Word, Public Speaking, Training
Education
floyd e kellam high school 1986 — 1989
general educational diploma
Bryant & Stratton College
Associate of Arts (A.A.), Medical Coding and Reimbursement
HEOPS, Inc June 2015 - Present
L & P August 2014 - Present
AmpliPHY Physician Services October 2014 - February 2015
Amerigroup Corporation May 2011 - October 2014
Cogent Healthcare July 2010 - April 2011
Cardinal Health November 2004 - July 2010
Skills
Healthcare, Healthcare Management, Healthcare Information..., EHR, HIPAA, Leadership, Revenue Cycle, Healthcare Consulting, EMR, Healthcare Industry, Medicaid, Process Improvement, Strategic Planning, Managed Care, Team Building, Hospitals, Program Management, Physician Relations, Project Management, Quality Improvement, Management, Training, Patient Safety, Medicare, Informatics, Physicians, Consulting
Education
Belmont University
Bachelor's Degree, Accounting
Cielo Talent September 2014 - Present
Amerigroup Corporation July 2011 - June 2014
NPC International June 2000 - June 2010
Skills
Internet Recruiting, Onboarding, Talent Management, Performance Management, Recruiting, Customer Service, Sourcing, Human Resources, Talent Acquisition, Employee Relations, Leadership Development, College Recruiting, Applicant Tracking..., Workforce Planning, Interviews, Technical Recruiting, Healthcare Management, HRIS, Benefits Administration, Healthcare, Leadership, Employee Training, New Hire Orientations, Staffing Services, Clinical Research, Employee Benefits
Education
Belhaven College 1992 — 1996
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Sue B Consulting, LLC November 2008 - Present
Amerigroup Corporation March 2005 - December 2008
National Life Group January 2000 - November 2004
Community College of Vermont April 1998 - December 1999
B & C Bagels December 1995 - March 1998
Education
Antioch University New England 1988 — 1990
M.Ed., Organization and Management
Merrimack College 1977 — 1981
Bachelor's of Science, Human Services
Amerigroup Corporation January 2012 - Present
Percepta July 2007 - January 2012
Equity LifeStyle Properties, Inc. October 2005 - July 2007
Fairfield Resorts January 2005 - October 2005
Travelers Insurance January 1999 - October 2004
Skills
Workforce Management, Customer Service, Customer Satisfaction, Process Improvement, Call Center, Change Management, Team Leadership, Leadership, Metrics, Outsourcing, Recruiting, Program Management, Training, Employee Relations, Coaching, Employee Engagement, Sales, Software Documentation, Business Process..., Business Development, Process Scheduler, Talent Management, Project Management, Management, Call Centers, CRM, Salesforce.com, Contact Centers, Strategic Planning, Business Analysis, Quality Management, Cross-functional Team..., Account Management, Quality Assurance, Leadership Development
Education
Bentley University
Bachelor of Science, Management
Anthem November 2013 - Present
Amerigroup November 2012 - November 2013
Amerigroup Corporation February 2011 - November 2012
Molina Healthcare November 2005 - February 2011
Unisys 2005 - 2010
Value Options February 2005 - November 2005
Amerigroup Corporation August 1999 - August 2001
Skills
Healthcare Information..., Requirements Analysis, Project Management, Account Management, HIPAA, Requirements Gathering, SDLC, Business Process..., Software Documentation, Analysis, Quality Assurance, Program Management, Process Improvement, Healthcare, Visio, Data Analysis, Software Project..., Team Building, Systems Analysis, Managed Care, Customer Service, Healthcare Management, Health Insurance, Six Sigma, EDI, Medicaid, MS Project, Enterprise Architecture, SharePoint
Education
American University 1989 — 1992
MS, Information Systems
University of Maryland College Park 1986 — 1989
BA, Communications
Old Dominion University
Health Sciences
Amerigroup Corporation January 2009 - July 2012
Blockbuster January 2006 - November 2008
County of San Bernardino September 2003 - December 2005
California State Senate March 2002 - September 2003
California State Senate January 2001 - March 2002
California State Republican Party July 2000 - December 2000
Ameristar Casino January 1999 - July 2000
Office of the Lieutenant Governor, State of Nevada January 1995 - December 1998
Blockbuster January 1992 - December 1994
United States House of Representatives June 1989 - December 1992
Skills
Marketing Strategy, Marketing, Marketing Management, Community Outreach, Political Campaigns, Political Consulting, Strategic Planning, Event Planning, Event Management, Business Development, Coordination, Events, Government, Hospitality, Leadership, Lobbying, Non-profits, Local Government, Federal Government, State Government, Coordinating Events, Live Events, Social Media Marketing, Strategy, Social Networking, Online Advertising, Management, Advertising, Social Media, Public Speaking, Integrated Marketing, Email Marketing, Budgets, Training, Marketing Communications
Education
Palomar College 1992 — 1994
AA, Liberal Arts
California State University-Fullerton 1988 — 1989
Undeclared
Orange Glen High School 1984 — 1988
Diploma, General Education
Amerigroup Corporation August 2011 - Present
Cox Communications 1998 - 2010
Skills
College Recruiting, Employee Benefits, Talent Management, Human Resources, Call Centers, Health Insurance, Onboarding, Workforce Planning, Applicant Tracking..., Talent Acquisition, Temporary Placement, Performance Management, Technical Recruiting, Employee Relations, Cold Calling, Recruiting, Training, Healthcare, Leadership, Internet Recruiting, Benefits Administration, Management, SDLC, Insurance, Sourcing, Program Management, Interviews, Team Building, Employee Engagement, Vendor Management, Process Improvement, HRIS, Strategic Planning, Succession Planning, Change Management, Organizational..., PeopleSoft, Deferred Compensation, Hiring, Personnel Management, Leadership Development, Account Management, Coaching, Benefits Negotiation, Resume Writing, Customer Service, New Hire Orientations, Staffing Services, Screening Resumes, Employee Training
Education
Bryant and Stratton 1997 — 1999
Community Health Choice 2015 - Present
PricewaterhouseCoopers LLP 2013 - 2015
UnitedHealth Group 2010 - 2012
Universal American 2006 - 2010
LIT Group, Inc. 2005 - 2006
MHMRA of Harris County 2002 - 2004
Amerigroup Corporation 2000 - 2001
Skills
Healthcare Management, Managed Care, Medicare, Medicaid, HIPAA, Compliance Auditing and..., Project Management, Human Resources, Diversity & Inclusion, Leadership, Strategic Planning, Process Improvement, Program Management, Policy, Program Development, Organizational..., Insurance, Contract Management, Quality Improvement, Training and Education
Education
Rice University
Certificate, Professional Human Resource Development
Center for Advanced Legal Studies
Certificate, Paralegal Studies
University of Houston
Master of Education, Health Education
The University of Texas Medical Branch at Galveston
Bachelor of Science, Healthcare Administration
Aetna January 2015 - Present
WellCare August 2013 - January 2015
UnitedHealthcare Community & State April 2012 - July 2013
UnitedHealthcare Community Plan March 2010 - March 2012
Amerigroup Corporation December 2007 - March 2010
Easterday & Associates 2005 - 2010
State of South Carolina May 2005 - January 2008
Moore, Taylor and Thomas 1998 - 2003
Skills
Managed Care, Medicaid, Legislative Relations, Health Policy, Policy, Healthcare, Strategy, Medicare, Legislation, Healthcare Industry, Healthcare Consulting, Program Management, Provider Relations, Network Development, HMO, Leadership, Strategic Planning, Management, Process Improvement
Education
University of South Carolina School of Law 1996 — 1999
JD, Law
Bob Jones University
Bachelor of Science (BS), Finance, General
ACCENT Marketing, LLC December 2003 - Present
AMERIGROUP Corporation November 1999 - March 2003
AMERIGROUP 1999 - 2002
ValueOptions July 1996 - November 1999
Care One Home Health November 1993 - December 1995
General Electric Wiring Devices January 1990 - July 1993
Education
Indiana Wesleyan University 2006 — 2008
Masters of Science, Management
Central Connecticut State University
Bachelors of Arts, History and Psychology
Professional Certifications
Xerox January 2012 - Present
CGI December 2011 - January 2012
Georgia Department of Community Health January 2005 - August 2011
ACS, a Xerox Company May 2003 - June 2004
Unity Consulting May 2001 - April 2003
Accenture August 2000 - May 2001
Amerigroup Corporation April 1995 - May 2000
Skills
Healthcare Information..., Process Improvement, Healthcare Management, Software Documentation, Program Management, Vendor Management, Government, Visio, Data Analysis, Analysis, Business Process..., Insurance, Policy, Management, Operations Management, Business Analysis, Consulting, HIPAA
Education
The College of William and Mary
Master's degree, Taxation, 3.1
Cambria-Rowe Business College-Johnstown
Associate's degree, Accounting, 4.0
St. Francis University
Bachelor of Science (BS), Business Administration, 3.7
Amerigroup Corporation February 2012 - Present
SLUCare 2011 - June 2012
United Healthcare November 2007 - August 2011
MultiPlan, Inc. January 1996 - September 2007
Skills
Managed Care, Medicare, Health Insurance, Provider Relations, Medicaid, Revenue Cycle, Healthcare, Healthcare Management, Insurance, Hospitals, Healthcare Information..., HIPAA, Leadership, Sales, Process Improvement, Healthcare Consulting, Physician Relations, Healthcare Industry, Training, EMR, Contract Negotiation, EHR, Team Building, Network Development, Customer Service, Clinical Research, Health Policy
Education
Benedictine College
Bachelor's Degree, Business Administration and Management, General, 2.97
Amerigroup Corporation Sr. Programmer AnalystMultiplan, Inc2002 - 2004
AMISYS 1996 - 2002
Skills
Healthcare Information..., Process Improvement, Visio, SDLC, SharePoint, HIPAA, Requirements Gathering, Software Documentation
Education
Bucks County Community College 1976 — 1978
Rider University 1972 — 1978
Craven Community College
A.S., Computer Science
Park University
B.S., Management Information Systems
Insuresoft February 2009 - Present
Assurity Life April 2008 - January 2009
Amerigroup Corporation January 2007 - March 2008
EPSB,KY February 2006 - December 2006
SEG Technologies November 2003 - September 2005
Education
Bharathiar University 1997 — 2001
B.E
Anthem, Inc. May 2015 - Present
Amerigroup Corporation December 2010 - Present
Commonwealth of Virginia Department of Social Services July 2010 - June 2014
AMERIGROUP September 2006 - January 2012
MAXIMUS December 1999 - December 2005
Skills
Project Management, SDLC, Requirements Analysis, Budgets, Process Improvement, Policy, Analysis, Government, Medicaid, Medicare, Management, Healthcare, Change Management, Data Analysis, Leadership, Operations Management, Software Documentation, Business Process..., Executive Management, Healthcare Information..., Managed Care
Education
California Coast University 2005 — 2008
Bachelor’s Degree, Business Management
University of Virginia 1996 — 1996
Political Science and Government
Time Warner Cable August 2008 - Present
Portfolio Recovery Associates March 2006 - August 2008
Sentara Healthcare February 2005 - March 2006
Amerigroup Corporation August 2003 - February 2005
Dollar Tree Stores, Inc February 1999 - April 2003
Skills
Troubleshooting, Avaya, Telecommunications, CCNA, VoIP, Call Centers, Switches, Telephony, Cisco Technologies, WAN, IP, Ethernet, LAN-WAN, Network Design, Computer Network...
Education
Old Dominion University 1994 — 1997
Central Michigan University 1988 — 1990
Riverbed Technology May 2014 - Present
Riverbed Technology (Acquired OPNET Technologies) January 2013 - Present
OPNET Technologies, Inc. February 2011 - January 2013
Amerigroup Corporation April 2008 - February 2011
PLANIT Technology Group April 2008 - February 2011
Skills
SQL Tuning, SSRS, SSIS, PL/SQL, Application Performance..., Oracle, Database Administration, VB.NET, Verilog, Business Intelligence, Microsoft SQL Server, SQL, SDLC, C, SQL database design, SQL Server 2000-2008, Database Management, ETL, Databases, Database Design, Performance Tuning, Data Modeling, Software Documentation, Programming, Troubleshooting
Education
Illinois Institute of Technology
Master's, VLSI and Microelectronics
Andhra University
Bachelor's, Electronics and Instrumentation
Vignan
Retail Assistance Corporation August 2014 - Present
GoDaddy September 2013 - August 2014
GoDaddy October 2009 - September 2013
Technisource January 2009 - October 2009
Datasilk Corporation September 2001 - January 2009
Gembaby.com September 2002 - February 2007
Information Concepts July 2000 - July 2001
Amerigroup Corporation July 1999 - July 2000
State of Arizona September 1998 - June 1999
Skills
T-SQL, Database Design, Microsoft SQL Server, Databases, SQL, Web Services, Stored Procedures, Relational Databases, RESTful WebServices, Dependency Injection, C#, Unity, Moq, Database Administration, SQL Tuning, Software Development, ASP.NET, Agile Methodologies, SSIS, Performance Tuning, Web Applications, Logical Data Modeling, Visual Basic, SSRS, Query Optimization, Physical Data Modeling, Database Development, ASP, jQuery, SQL Server, SQL database design, Plan Execution, E-commerce, Troubleshooting, XML, AJAX, ETL, Visual Studio, HTML, CSS, JavaScript, JSON, Query Writing, Scrum, Cassandra, MongoDB, MySQL
Education
Arizona State University, W. P. Carey School of Business 1993 — 1998
BS, Computer Information Systems & Accounting
Wildwood High School 1989 — 1993
NCQA June 2012 - Present
National Committee for Quality Assurance (NCQA) June 2004 - June 2012
NCQA May 2004 - June 2012
Amerigroup Corporation 2002 - 2004
Skills
Managed Care, Healthcare, NCQA, Quality Improvement, Healthcare Information..., Public Speaking, Utilization Management, Medicaid, Data Analysis, Health Policy, Healthcare Management, Healthcare Industry, Public Health, Medicare, HIPAA, Disease Management, Healthcare Consulting, Accreditation, Patient Safety, EHR
Education
Emerson College 1994 — 1996
MA, Health Communications
Boston College 1989 — 1993
BA, Communications
HealthSpring July 2011 - Present
The Regional Medical Center at Memphis March 2011 - Present
Sista's Keeper Maternal Home Visiting, INC. January 2010 - Present
Women Empowerment Lunch Hour September 2009 - Present
Garment Of Wholeness Ministries, INC. January 2008 - Present
Amerigroup Corporation February 2008 - September 2010
Bronx Lebanon Hospital Center May 2005 - January 2008
WomenNPower 2005 - 2007
Hospital for Special Surgery July 1988 - November 2004
Skills
Case Management, ICU, Nursing, Teaching, Healthcare Management, Acute Care, Epic Systems, Cerner, Case Managment, Public Health, Patient Advocacy, Critical Care, Nursing Education, Pediatrics, Patient Education, Home Care, EMR, Utilization Management, Patient Safety, Medication..., Palliative Care, Legal Nurse Consulting, Medicare, TNCC, Healthcare, Healthcare Information..., BLS, Meditech, EHR, PALS, Medical/Surgical, JCAHO, Clinical Research, ACLS, Hospitals, Inpatient, Public Speaking, Quality Improvement, Disease Management, HIPAA
Education
Borough of Manhattan Community College 2002 — 2005
ASN, Nursing
New York Times 2003 - 2004
Amerigroup Corporation January 2000 - April 2003
Education
Adelphi University 1988 — 1991
Psychology
WellPoint November 2012 - Present
Amerigroup Corporation November 2012 - February 2013
Microsoft January 1993 - September 2012
Enable May 1992 - December 1992
Skills
Software Engineering, Software Development, Agile Methodologies, Microsoft SQL Server, Computer Science, Cloud Computing, Perl, SQL, JavaScript, SharePoint, Programming, Enterprise Software, Unix, Solution Architecture, Requirements Analysis
Education
University of San Francisco 1989 — 1991
Bachelor of Science (B.S.), Computer Science
Ateneo de Manila University 1987 — 1989
Computer Science
Bodacious Pizza LLC August 2014 - Present
Sentara Healthcare 2011 - Present
Bank of America September 2010 - September 2011
TJCreativeArts.com March 2004 - September 2011
IntraNexus January 2010 - September 2010
Bank of America July 2006 - December 2009
ABetterWay.com, Inc January 2005 - July 2006
Sentara Healthcare January 2004 - January 2005
Amerigroup Corporation October 2000 - November 2003
EM Corporate Headquarters January 1998 - January 2000
Skills
Project Management, PMP, MS Project
Education
Boston University 2011 — 2013
Master's degree, Computer Science with concentration in Project Management, 3.8
Hyperlearn Technologies 2009 — 2009
PMP, Project Management Professional
Strayer University 2002 — 2005
2005 Bachelor of Science, Computer Information Systems
Corning Community College 1979 — 1981
AS, Human Services
St Leo College
Computer Information Systems, Computer Information Systems
Express Scripts March 2010 - Present
Amerigroup Corporation November 2008 - March 2010
Universal Health Care September 2007 - November 2008
WellCare June 2004 - August 2007
Skills
Call Center, Workforce Management, Capacity Planning, Medicare, Medicare Part D, Medicaid, Healthcare Management, Quality Assurance, Change Management, Performance Management, Customer Experience, Leadership Development, Outbound, Sales Operations, Long Term Care, Pharmacy Operations, Outsourcing Management, Budget Management, Project Implementation, Budgets, Business Process..., Call Center Development, Call Centers, Claim, Cross-functional Team..., Customer Satisfaction, Customer Service, Employee Benefits, Executive Management, Forecasting, HIPAA, Health Insurance, Healthcare, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Inbound Marketing, Leadership, Management, Managed Care, Long-term Care, Operations Management, Outsourcing, Performance Improvement, Pharmacy Automation, Process Improvement, Provider Relations, Software Documentation, Pharmacy Benefit..., Time Management
Education
American InterContinental University 2010 — 2011
Master's Business Administration, HealthCare Management
American InterContinental University 2008 — 2010
Bachelor's Business Administration, Management
Anthem March 2015 - Present
WellPoint December 2013 - Present
Amerigroup Corporation November 2001 - December 2013
TNS Media Intelligence February 1999 - October 2001
LESCO June 1998 - February 1999
Remtech Services, Inc February 1998 - June 1998
LESCO October 1997 - February 1998
Information Technology Solutions, Inc September 1996 - October 1997
United States Navy November 1990 - June 1996
Education
Cambridge College 2012 — 2013
Master's Degree, Management, 4.0
Amerigroup Corporation July 2009 - December 2010
Arthur Andersen March 1998 - June 1999
Maxicare Health Plans March 1995 - December 1997
Skills
Managed Care, HIPAA, Hospitals, Health, Compliance, Medicaid, Provider Contracting, Medicare, Healthcare Industry, Healthcare Management
Education
California State University-Long Beach 1993 — 1994
Master of Science
California State Polytechnic University-Pomona 1990 — 1993
Bachelor of Science
CHKD 2012 - Present
Cox Communications 2002 - 2012
Amerigroup Corporation 2001 - 2002
Cox Communications 1997 - 2001
Skills
Active Directory, Network Security, Troubleshooting, Disaster Recovery, Cisco IOS, Network Engineering, Security, Firewalls, Technical Support, Networking, Network Architecture, VPN, Switches, VMware, VoIP, Routers, Cisco Technologies, TCP/IP, DNS
Education
Boston University
M.S. Computer Information Systems, Information Security Specialization
Amerigroup Corporation Director of Claims OperationsWellCareDecember 2002 - August 2006
HealthPlan Services April 1998 - December 2002
Education
Bridgewater State University 1980 — 1984
Wellpoint Anthem January 2014 - Present
Amerigroup Corporation May 2012 - December 2013
Health Plus August 1999 - April 2012
Skills
Medicare, Databases, Process Improvement, Medicaid, Provider Relations, Data Analysis, Managed Care, HIPAA, Health Insurance, Software Documentation, Access, Healthcare Industry, Healthcare Information..., Healthcare Consulting, Healthcare, Healthcare Management
Education
Baruch School of Public Affairs 1995 — 1998
Master of Public Administration (MPA), Public Administration
City University of New York-Brooklyn College 1990 — 1993
Bachelor of Arts (B.A.), TV & Radio Communications
Operation Breakthrough May 2014 - Present
Amerigroup Corporation June 2013 - December 2013
Catalent Pharma Solutions March 2012 - February 2013
Sprint Center Arena / AEG Kansas City January 2007 - August 2011
MA Mortenson Construction March 2006 - December 2006
Skills
Community Outreach, Motivational Speaking, Strategic Planning, Team Building, Written Communication, CEOs, Project Management, Consulting, Employee Relations, Leadership, Human Resources, Training, Leadership Development, Onboarding, Customer Service, Management, Recruiting, Integrated Marketing, Policy, FMLA, Payroll, Organizational..., Talent Management, Employee Training, Time Management, Succession Planning, Interviews, Mergers & Acquisitions, Change Management, Vendor Management, Temporary Placement, Coaching, Administration, New Hire Orientations, Executive Coaching, Business Strategy, Workshop Facilitation, Deferred Compensation, Career Development, Employee Engagement, Public Relations, Employee Benefits, Program Management, Talent Acquisition, PeopleSoft, Workforce Planning, Conflict Resolution, Marketing, HRIS, Business Development
Education
Baker University
Master of Liberal Arts Degree, Management
University of Missouri-Columbia
Bachelor, General Studies
Anthem, Inc. August 2013 - Present
Amerigroup Corporation August 2008 - August 2013
GLOMAXX, LLC November 1997 - June 2003
Aerojet July 1980 - November 1990
Education
California Polytechnic State University-San Luis Obispo
Bachelor’s Degree, Human Resources
Tridium February 2015 - Present
Modis September 2012 - September 2014
DataWorthy, LLC 2010 - 2013
Data Concepts May 2010 - September 2012
Amerigroup Corporation May 2011 - June 2011
Insignia Technology July 2009 - May 2011
Concursive Corp. May 2007 - April 2009
Video Gaming Technologies Inc. 2006 - 2007
Lockheed Martin March 2005 - March 2006
Zel Technologies 2002 - 2005
Skills
C#, ASP.NET, Eclipse, NetBeans, IntelliJ IDEA, JSON, XML, C++, STL, Gcc/g++, Software Development, Visual Studio, SOA, SDLC, .NET, Agile Methodologies, Databases, Web Services, Java, Enterprise Software, SQL, Requirements Analysis, Integration, Microsoft SQL Server, Software Engineering, Linux, Scrum
Education
Angelo State University 1984 — 1988
PESH
HCA February 2014 - Present
Hawaii Pacific Health August 2012 - May 2013
UnitedHealth Group July 2011 - November 2011
Amerigroup Corporation February 2009 - June 2011
Innovex April 2005 - February 2007
United States Air Force June 1994 - July 1999
Skills
Nursing, Hospitals, Healthcare, Disease Management, Managed Care, Clinical Research, Healthcare Management, Critical Care, Healthcare Information..., Pediatrics, Medicare, Home Care, Utilization Management, Patient Advocacy, Healthcare Consulting, Epic Systems, Medicaid, Medical Coding, Nursing Education, Inpatient, EMR
Education
University of California, Los Angeles 1992 — 1994
Bachelor of Science, Nursing
California Polytechnic State University-San Luis Obispo 1989 — 1992
Biological and Physical Sciences
Kaiser Permanente March 2011 - Present
Renashias Retreat with Paycation April 2015 - Present
Amerigroup Corporation September 2007 - March 2011
Anthem July 2004 - September 2007
Skills
Process Improvement, Healthcare, Change Management, Visio, Program Management, SharePoint, HIPAA, Leadership, Healthcare Information..., Microsoft Office, Health Insurance, Healthcare Consulting, Insurance, HMO, Medicaid, Quality Assurance, Tapestry, Healthcare Reimbursement, Epic Systems, Software Implementation, Medical Records, Medical Terminology, Benefits Administration, Health Policy, Healthcare improvement, Customer Service, ICD-9, ICD-10, Data Entry, Healthcare Industry, Outlook, Lotus Notes, Data Analysis, Medicaid Managed Care, Medicare, PeopleSoft, Provider Relations, Hospitals, Macess, HCPCS, Training, Healthcare Management, Software Documentation
Education
Capella University 2006 — 2008
Master's degree, Health/Health Care Administration/Management
Norfolk State University 1998 — 2003
Bachelor's degree, Chemistry
Osbourn Park
Diploma, High School/Secondary Diplomas and Certificates
Amerigroup Corporation September 2010 - Present
Health Net Federal Services, Inc February 2004 - September 2010
Thameside OBGYN May 2002 - February 2004
Thameside OBGYN May 2002 - February 2004
Navy Lodge August 1997 - May 2002
military lodging August 1997 - May 2002
Home Health Aide June 1993 - July 1997
Education
Ashworth College
Bachelor's Degree, Businedd Administration
Ashworth College
Associate Degree, Science, Healthcare Management
Amerigroup Corporation July 2012 - Present
American Red Cross August 2010 - July 2012
UnitedHealth Group April 2004 - October 2010
Quantum Financial Partners May 2003 - February 2004
BenefitPort August 1999 - May 2003
Oxford Health Plans December 1994 - August 1999
Skills
Strategic Planning &..., Multi-channel..., Organizational..., Change Management, Integrated Marketing..., Sales Compensation..., Financial...
Education
Hofstra University 1990 — 1993
MBA, Marketing
Binghamton University - School of Management 1984 — 1988
BS, Management
Amerigroup Corporation December 2002 - Present
LifeBridge Health 1994 - May 2000
Sinai Hospital of Baltimore 1995 - 1999
Education
Adelphi University
MBA
WellPoint July 2014 - Present
WellPoint January 2013 - Present
Amerigroup Corporation June 2010 - January 2013
Coventry Health Care 2002 - 2010
Vale-U-Health October 1998 - October 2002
Skills
Disease Management, Medicaid, Managed Care, Utilization Management, Medicare, Provider Relations, HMO, Healthcare Management, Health Policy, Credentialing, Healthcare Information..., Healthcare, Health Insurance, HIPAA, Healthcare Industry, Medicaid Managed Care, Case Management, HEDIS, NCQA, Process Improvement, Healthcare Consulting, Clinical Research, Quality Improvement
Education
Carnegie Mellon University 1998 — 2001
MPM, Business and Health Care Administration
Penn State University
BSN, Nursing
Georgia State University July 2014 - Present
Georgia State University March 2011 - June 2014
City of Decatur January 2010 - March 2011
Amerigroup Corporation September 2005 - July 2008
Fulton County Government July 2002 - August 2005
City of Decatur June 1994 - August 2002
Albany State University January 1989 - May 1994
Skills
Technology Needs..., Employee Relations, Leadership Development, Talent Management, Employee Engagement, Employment Law, Change Management, Organizational..., HRIS, Coaching, Talent Acquisition, Performance Management, Public Speaking, Team Building, Human Resources, Personnel Management, Onboarding, Deferred Compensation, Employee Benefits, Recruiting
Education
Valdosta State University 1992 — 1993
MPA
Albany State University 1984 — 1987
B.S.
Health Republic Insurance of New York November 2014 - Present
Amerigroup Corporation August 2012 - March 2014
HealthPlus Amerigroup May 2012 - August 2012
HealthPlus January 2011 - May 2012
Touchstone Health November 2008 - December 2010
HIP Health Plan of New York August 1993 - October 2008
Oxford Health Plans 1989 - 1993
Skills
Regulations, Project Management, Medicare, Medicaid, Managed Care, Health Policy, HMO, Healthcare, Healthcare Management, Medicare Part D, Health Insurance, HIPAA, Provider Relations, Claim, Employee Benefits, Utilization Management, Healthcare Industry, Healthcare Consulting, Policy, Program Management, Insurance, Strategic Planning, Revenue Cycle, Hospitals, Disease Management, Leadership, Pharmacy Benefit..., Quality Improvement, Process Improvement, Credentialing, Informatics, Long-term Care, Medical Compliance, PPO, Physicians, Physician Relations, NCQA, Executive Management, HEDIS, Health Information..., Strategy, Network Development, Medicaid Managed Care, Health Care Reform, Home Care, Case Managment, Medical Billing
Education
Baruch College, City University of New York (CUNY) 2006 — 2008
MPA, Public Administration
Binghamton University 1984 — 1988
B.S., Healthcare Systems
Amerigroup Corporation November 2012 - Present
Cheers 2 U, LLC Private Bartending April 2009 - December 2012
American Express October 2010 - October 2012
Arizona State University January 2009 - December 2010
Arizona State University July 2007 - August 2010
Intel March 2006 - July 2007
Intel September 2004 - March 2006
Skills
Visio, Access, Problem Solving, Excel, Outlook, Microsoft Excel, MS Project, SharePoint
Education
Southern Polytechnic State University 2012 — 2014
Master of Science (M.S.), Quality Assurance
Arizona State University 2009 — 2011
Masters, Management of Technology
Southern Polytechnic State University 1999 — 2004
Industrial Engineering
Supreme Health Care Services January 2009 - Present
Matrix Solicitors LLP 2007 - 2014
CareFirst BCBS, MD 2010 - 2011
Novantus eHealth Systems Ltd. August 2005 - December 2008
Amerigroup Corp May 2002 - July 2005
Amerigroup Corporation January 2001 - May 2002
Amerigroup Corp January 2001 - May 2002
Tufts Health Plan May 1997 - December 2000
Tufts Health Plan November 1995 - May 1997
Claims Overload Inc August 1988 - June 1995
Skills
Budgeting, Executive Management, Decision Support, Contract Management, Business Planning, Customer Relations, Customer Service, Management Consulting, Financial Analysis, Performance Management, Healthcare Management, Strategic Planning, Process Improvement, Medicaid, Medicare, Healthcare, ERP, Analysis, Managed Care, Workflow Analysis, Healthcare IT, Operations Management, Performance Improvement, Data Analysis, Healthcare Information..., Administration, Change Management, Healthcare Industry, Business Process..., Cost Analysis, EMR, Health Insurance, Policy, Financial Management, Policy Analysis, Budgets, Management, Utilization Management, Hospitals, Team Building, Project Management, HIPAA, Strategy, Software Documentation, Disease Management, Program Management, Training, Healthcare Consulting, Revenue Cycle, Organizational...
Education
Simmons College 1996 — 1999
MHA/M.Sc, Health Care Administration
Bowie State University 1985 — 1988
BS, Business Administration; Economics and Finance
Mayflower Sch, 75/80 set
Mitchell HealthCare Consulting March 2012 - Present
Amerigroup Corporation January 2008 - November 2011
UTMB 1996 - 2007
Skills
Managed Care, Medicaid, Medicare, Healthcare Management, Healthcare, Utilization Management, Healthcare Consulting, Health Policy, Healthcare Information..., HIPAA, Hospitals, Credentialing, Disease Management, Physician Relations, EMR, Healthcare Industry, Revenue Cycle, Health Insurance, Clinical Research, EHR, Leadership, Public Health, Strategy, Physicians, Case Managment, PPO, Behavioral Health, Quality Improvement, Home Care, Informatics, Medical Coding, Network Development, Medical Billing
Education
University of Alabama at Birmingham 1987 — 1988
Masters Business Administration, Masters Public Health, HealthCare Organization and Policy
University of Alabama at Birmingham 1987 — 1988
Master of Business Administration (MBA), Business/HealthCare
Auburn University 1984 — 1986
BS, HealthCare Services Administration
Amerigroup Corporation February 2008 - Present
ValueOptions March 1997 - February 2008
Robert M. Olshan, CPA Chartered 1993 - 1996
Lung Center of the Philippines March 1982 - September 1993
Adamson University 1982 - 1986
Skills
Credentialing, Medicaid, NCQA, Process Improvement, Access, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Physicians, Healthcare Industry, Medical Staff..., JCAHO, Healthcare, HIPAA, Healthcare Management, Managed Care, Physician Relations
Education
Adamson University 1980 — 1985
WellPoint November 2013 - Present
Amerigroup March 2013 - November 2013
Amerigroup May 2011 - February 2013
Amerigroup Corporation June 2009 - May 2011
Old dominion University September 2007 - May 2009
Skills
Marketing, Sports, Healthcare, Managed Care, Data Analysis, Process Improvement, Leadership, Strategic Planning, Event Planning, Project Management, Medicaid, Microsoft Office
Education
Old Dominion University 2007 — 2010
MBA, Business
American University - Kogod School of Business 2004 — 2007
BS, International Business and Marketing, German Language
University of Rhode Island 2002 — 2003
Amerigroup March 2015 - Present
Amerigroup Corporation October 2012 - Present
inVentiv Health September 2010 - July 2011
Proherant February 2009 - September 2010
Accredo Health Group 2007 - February 2009
Care Dynamics October 2006 - April 2007
Missouri Employers Mutual July 2003 - May 2006
The Hartford September 1999 - July 2003
CNA Insurance September 1998 - August 1999
MedTrac August 1994 - September 1998
Skills
Clinical Nurse Educator, Medical Education, Healthcare, Case Management, Teamwork, Neurology, Creative Problem Solving, Nursing, Orthopedics, Customer Relations, Health Education, Coaching, Event Planning, Fundraising, Mentoring, Negotiation, Employee Relations, Teaching Experience, Attention To Detail, Orthopedic, Case Managment, Hospitals, Workers Compensation, Medical Terminology, Medicine, Treatment, Patient Education, Disease Management, Diabetes, Utilization Management, Managed Care
Education
Brigham Young University
Associates of Science, Nursing
Central California Alliance for Health July 2015 - Present
Swiftcurrent Healthcare Consulting Group June 2010 - Present
Attac Consulting 2005 - Present
Santa Clara Family Health Plan June 2014 - June 2015
Santa Clara Family 2014 - 2014
New West Health Services January 2005 - June 2011
L.A Care Health Plan October 2002 - January 2005
The Pace Group 1997 - 2003
Amerigroup Corporation 1999 - 2001
QualMed Plans for Health 1993 - 1998
Skills
Executive Management, Operations Management, IT Management, CIO, Medicare Advantage and..., Government Pilot..., Acquisition Integration, System Assessments, System Selection, Medicare Advantage, Program Management, Government, Health Policy, Management Consulting, Billing Systems, Pharmacy Benefit..., Medicare Part D, ICD-10, Strategy, Change Management, Process Improvement, Business Process..., Healthcare, Healthcare Information..., EDI, Managed Care, Outsourcing, Project Management, Project Portfolio..., SDLC, Strategic Planning, Vendor Management, Business Analysis, Medicaid, Medicare, Leadership, HIPAA, Consulting, Healthcare Management, Healthcare Consulting, Healthcare Industry
Education
Arizona State University
Archaeology/Anthropology
Colorado State University
Emdeon November 2014 - Present
Medical Audit Solutions, Inc. February 2004 - September 2014
CareCentrix August 2012 - November 2012
Quality Health Plans January 2010 - December 2011
Citrus Health Plans January 2009 - January 2010
Amerigroup Corporation February 2004 - October 2008
WellCare 2000 - 2004
Skills
Contract Negotiation, Health Insurance, Microsoft Office, Healthcare, Excel, Medicare, Compliance, Managed Care, Auditing, Process Improvement, Word, Strategic Planning, PowerPoint, Claims, Data Analysis, Problem Solving, Hospitals, Negotiation, Documentation, Billing, Outlook
Education
AAPC - American Association of Professional Coders 2007 — 2008
Certification - CPC - Certified Professional Coder, Medical Insurance Coding Specialist/Coder, Passed Exam for Certification
Univeristy of Central Florida 2006 — 2006
Certificate, Legal Nurse Consultant, 4.0
University of Tampa 1992 — 1994
Bachelor's of Science Degree, Nursing
Allegany College of Maryland 1981 — 1984
AA Degree, Nursing
Northrop Grumman Corporation June 2015 - Present
Lockheed Martin May 2008 - June 2015
Amerigroup Corporation March 2006 - May 2008
Kelly Services March 2005 - February 2006
SAIC May 2003 - March 2005
Skills
Policy, Employee Relations, Compensation, HRIS, Benefits Administration, Full-cycle Recruiting, Performance Metrics, Leadership coaching, Training & Development, Performance Management, Total Rewards, Talent Management, Succession Planning, Employee Engagement, Analysis, Applicant Tracking..., Background Checks, Benefits Negotiation, Change Management, College Recruiting, Deferred Compensation, Employee Benefits, Employee Training, Employment Law, Executive Coaching, Executive Search, FMLA, Internet Recruiting, Interviews, Job Descriptions, Labor Relations, Leadership, Leadership Development, New Hire Orientations, Onboarding, Organizational..., Organizational..., Payroll, PeopleSoft, Performance Appraisal, Personnel Management, Process Improvement, Program Management, Recruiting, Resume Writing, SDLC, Sourcing, Talent Acquisition, Technical Recruiting, Temporary Placement
Education
HRCI 2010 — 2010
PHR Certification, Human Resources, Certified
The Catholic University of America 2005 — 2007
MA, Human Resources Management
Brigham Young University 1999 — 2002
BA, Music
Brigham Young University - Idaho 1995 — 1999
AA, Music
IASIS Healthcare March 2011 - Present
UnitedHealth Group February 2010 - March 2011
UnitedHealth Care- Community & State, UnitedHealth Group January 2006 - February 2010
Amerigroup Corporation March 2002 - January 2006
Quorum Health Services October 1996 - March 2002
Skills
Managed Care, Network Development, Medicaid, Medicare, Strategic Planning, Hospitals, Healthcare Management, HMO, Health Insurance, Healthcare, Healthcare Consulting, Practice Management, Physicians, Healthcare Information..., Health Policy, Team Building, Healthcare Industry, Revenue Cycle, HIPAA, Insurance, Physician Relations
Education
California State University-Long Beach - College of Business Administration 1978 — 1982
BS, Finance
University of La Verne
Masters of Science, Healthcare Administration
University of Southern California
Certificate, Executive Healthcare
Nellis Properties October 2012 - Present
Amerigroup Corporation January 2012 - Present
DSSW June 2005 - December 2011
HealthSouth May 2000 - March 2005
Brackenridge Hospital December 1998 - May 2000
Education
Austin Community College 1982 — 1984
ADN-RN, Nursing
Rhodes College 1975 — 1978
Bachelor of Arts, History
Molina Healthcare May 2011 - Present
Amerigroup Corporation March 2008 - February 2011
Coventry Health Care 1999 - 2008
Skills
Managed Care, Medicaid, Health Insurance, Healthcare, Health, Risk, Financial Modeling, Financial Risk, Healthcare Industry, Healthcare Management, Health Policy, HIPAA, Insurance, Healthcare Information..., Process Improvement, Medicare, Data Analysis
Education
Carnegie Mellon University 1988 — 1992
BS, Mathematics and Economics
Health Republic Insurance of New York February 2015 - Present
University of Phoenix, John Sperling School of Business March 2005 - Present
Anthem, Inc. December 2013 - January 2015
Amerigroup Corporation May 2012 - December 2013
Health Plus 2009 - 2012
HEALTHFIRST INC. December 2005 - September 2009
WARTBURG LUTHERAN SERVICES February 2005 - October 2005
YMCA of Greater New York October 1995 - February 2005
CRUM AND FORSTER INSURANCE COMPANY September 1990 - October 1995
Skills
Healthcare, Healthcare Management, Financial Modeling, Leadership, Forecasting, Strategic Planning, Strategy, Managerial Finance, Accounting, Internal Controls, Finance, Team Building, Team Leadership, Project Planning, Capital Budgeting
Education
City University of New York-Baruch College - Zicklin School of Business
MBA, Finance & Strategic Management
New Jersey City University
BS, Accounting
Amerigroup Corporation December 2008 - Present
Anblicks April 2008 - December 2008
Skills
Microsoft SQL Server, SQL, PL/SQL, Oracle, .NET, C#, Visio, SSRS, SSIS, Informatica, ETL, Data Warehousing
Education
Anna University
Bachelors in Engineering
University of North Texas
WKG Advisory, LLC October 2012 - Present
NextLevel Health Partners, LLC June 2013 - Present
Virtual Health January 2014 - Present
Centene Corporation November 2010 - October 2012
Amerigroup Corporation October 2007 - December 2010
WellMed Medical Management September 2005 - October 2007
Social Service Coordinators January 2004 - September 2005
Aetna, INC. August 2002 - January 2004
PacifiCare Health Systems (acquired by United Healthcare) May 2000 - August 2002
Health Net February 1994 - May 2000
Skills
Healthcare, Managed Care, Strategy, Medicare, Medicaid, Long-term Care, Leadership, Healthcare Industry, HIPAA, Network Development, Healthcare Management, Health Policy, Health Care Reform, Healthcare Consulting, Disease Management, Program Management, Provider Relations, Management, Process Improvement, Utilization Management, Case Managment, Home Care, Physician Relations, HMO, Revenue Cycle, Healthcare Information..., Health Insurance, Quality Improvement, EHR, Medicaid Managed Care, Pharmacy Benefit..., Hospitals, Credentialing, Physicians, Medical Compliance, Practice Management, PPO, EMR, Informatics, Executive Management, Revenue Cycle Management, Medicare Part D, Medical Billing, Health Information..., Medical Coding, Healthcare Reimbursement, Performance Improvement, Accreditation, Patient Safety
Education
Baylor University
BA, Sociology (concentration Gerontology)
University of Southern California
Health Administration & Gerontology
Amerigroup Corporation October 2005 - October 2009
Healthfirst November 1994 - October 2005
Center Care January 2005 - September 2005
Education
ASA Institute of Technology 1991 — 1992
Medical Billing and Computer Applications
Moscow State University of Culture (MGIK) 1980 — 1985
Bachelors, Theator Directing
Amerigroup Corporation July 2009 - Present
Education
University of Phoenix
Bachelors of Science
University of Maryland University College
Capella University
Anthem, Inc. October 2011 - Present
'Rondack Roots Marina May 2008 - Present
Amerigroup Corporation July 2010 - October 2011
MVP HealthCare May 2009 - July 2010
MVP HealthCare December 2007 - May 2009
HealthNow NY, Inc August 2007 - December 2007
HealthNow NY, Inc. January 2001 - August 2007
HealthNow NY, Inc. January 1998 - January 2001
Skills
Analysis, Process Improvement, Access, Microsoft Office, Strategic Planning, Customer Service, Project Management, Outlook, Healthcare, Microsoft Excel, Event Management, Visio, Change Management, Insurance, Team Building, Training
Education
Bryant & Stratton College 1994 — 1996
A.A.S, Microcomputer Systems Management
North Rockland High School 1991 — 1994
University of Phoenix
B.S, Business / Administration
Amerigroup Corporation June 2010 - Present
Move Inc August 2009 - February 2010
Lincoln Financial Group September 2008 - February 2009
The Travellers January 2008 - July 2008
Skills
PL/SQL, SSRS, Oracle, T-SQL, Informatica
Education
Bellevue University 2003 — 2005
MS CIS, System Analysis, Database, Web Programming, Networking
Cigna-HealthSpring August 2012 - Present
Gerson Lehrman Group November 2007 - August 2012
Amerigroup Corporation October 2006 - September 2007
University Health Plans/Centene Corporation 2003 - 2006
Independent Consultant 2001 - 2003
HealthAmerica 2000 - 2001
Jefferson Regional Medical Center 1998 - 1999
Mercy Health Partners 1994 - 1998
Geisinger Health Plan 1987 - 1994
Skills
Managed Care, Medicaid, Healthcare, Healthcare Information..., Medicare, Healthcare Management, HIPAA, Health Policy, Hospitals, Revenue Cycle, Healthcare Consulting, Health Insurance, EMR, Healthcare Industry, EHR, Strategic Planning, Provider Relations, Executive Management, Insurance, Leadership
Education
Bloomsburg University of Pennsylvania
Bachelor's degree, Geography
Wilkes University
Masters, Health Administration
Midtown Urology July 2009 - Present
Midtown Urology Health and Education Foundation July 2009 - Present
Midtown Urology June 2009 - Present
Midtown Urology June 2009 - Present
Amerigroup Corporation July 2008 - December 2008
Christian Medical Center September 2007 - November 2007
Farber Cancer Institute December 2005 - September 2007
Dana Farber Cancer Institute June 2006 - October 2006
Boston Medical Center September 2004 - January 2006
Dana Farber Cancer Institute September 2004 - November 2005
Education
Boston University 2006 — 2007
Master of Public Health, Health, policy, and Management
Tufts University 2000 — 2004
Child Development and Community health
Tufts University
BA, Child Development and Community Health
Boston
Boston University - School of Public Health
Masters, Public Health; Health Policy, Administration, and Management
Greens Farms Academy
Amerigroup Corporation 2011 - Present
Sentara Healthcare July 2008 - November 2011
Skills
Healthcare Management, Healthcare, Physicians, Managed Care
Education
Virginia Commonwealth University 1982 — 1984
BS, Mass Communications, Public Relations
Alfred State College - SUNY College of Technology 1978 — 1980
AAS, Medical Office Assistant/Specialist
AZ Powerhouse Realty January 2014 - Present
McKesson Health Solutions 2010 - Present
Amerigroup Corporation June 2005 - July 2010
Skills
First Time Home Buyers, Customer Satisfaction, New Home Sales, Real Estate Transactions, SDLC, Healthcare Information..., Integration, Microsoft SQL Server, HIPAA, Data Analysis, Systems Analysis, Visio, Requirements Gathering, EMR, Analysis, Data Mining, Requirements Analysis, Access, Healthcare Consulting, Informatics, Business Intelligence, Healthcare, Healthcare Management, Health Insurance, Project Management, SQL, Managed Care, Data Warehousing, Software Documentation, EDI, Business Analysis, Health Policy, Process Improvement, Healthcare Industry, Business Requirements, Marketing
Education
Capella University 2006 — 2009
M.S., Information Technology: System Design & Programming
Norfolk State University 2001 — 2005
B.S., General Business: Management Information Systems
Public Health and Wellness Consultant December 2013 - Present
Amerigroup Corporation June 2002 - November 2013
Excellus BCBS of Utica-Watertown February 1996 - May 2002
Humana February 1993 - January 1996
Skills
Healthcare Management, Healthcare, Managed Care, Medicaid, Health Policy, Medicare, Hospitals, Employee Wellness..., Wellness Coaching, Wellbeing, Health Promotion, Public Health, Health Education, Health Insurance, Photography, Prevention, Wellness, Community Outreach, Health Communication, Disease Management, Program Development, Program Management
Education
Florida International University 1990 — 1992
Masters of Public Health, Public Health Education and Promotion
Boston University School of Education 1980 — 1986
Master's Degree, Kinesiotherapy/Kinesiotherapist
Boston University 1975 — 1980
Bachelor's Degree, Movement Therapy and Movement Education
Amerigroup Corporation January 2007 - Present
Wellcare Insurance January 2005 - January 2007
Medi-Corp Inc. May 2000 - August 2004
Skills
Diamond, Medical Manager, IDX
Education
Bloomfield College
Keiser University-Tampa
AA, Health Services Administration
CenturyLink Cloud March 2014 - Present
Amerigroup Corporation July 2012 - March 2014
Washington State House of Representatives November 2010 - July 2012
City of Seattle January 2010 - October 2010
the Washington Bus June 2008 - December 2009
Asian Counseling and Referral Service April 2008 - June 2008
The Washington Bus September 2007 - June 2008
Skills
Public Speaking, Community Outreach, Political Campaigns, Policy, Fundraising, Budgeting, Mandarin, Korean, Databases, Attention To Detail, Budgets, Salesforce.com, Government Advocacy, Medicaid Managed Care, Affordable Care Act, SharePoint, Nonprofits, Community Development, Program Management, Government, Grants, Analysis, Research, Policy Analysis, Legislative Relations, Volunteer Management, Program Development, Strategic Communications
Education
School of Oriental and African Studies, U. of London 2002 — 2007
BA, Chinese and Politics
Beijing Normal University 2003 — 2005
Certificate, Mandarin
Korea University 2002 — 2002
Certificate, Korean
Seminole State College of Florida 2007 - Present
Amerigroup Corporation 2007 - Present
Amerigroup 2011 - Present
2 BE 1 CONSULTING 2000 - Present
Skills
Organizational..., Mentoring, Coaching, Leadership Development, Team Building, Teaching, Strategic Planning, Public Speaking, Research, Change Management, Counseling, Personal Development, Data Analysis, Conflict Resolution, Program Development, Customer Service, Problem Solving, Groups, Staff Development, Clinical, Succession Planning, Organizational Change, Employee Engagement, PowerPoint, Excel, Higher Education, Customer Relations, Microsoft Office, Word, Performance Consulting, Outlook, Performance Management, Administration, Writing, Fundraising, Leadership, Human Resources, Network Performance..., Budgets, Clinical Research, Microsoft Word, Psychotherapy, Supervisory Skills, Medicare, Process Improvement, Microsoft Excel, Career Counseling, Medicaid, Employee Benefits, Recruiting
Education
Capella University
Ph.D, I/O Psychology
Webster University
M.A., Counseling
University of Central Florida
B.S., Social Work
Anthem July 2015 - Present
WellPoint September 2013 - March 2015
Amerigroup Corporation February 2012 - July 2013
Skills
FACETS, Quality Center, Xpress Claim Pro, Oracle Developer 2000, Quality Assurance, Microsoft Excel, Pega Application, Compass Application, Zephyr, Microsoft SQL Server, Software Documentation, SDLC, System Testing, Visio, Requirements Analysis, Systems Analysis, SharePoint, Requirements Gathering, Databases, Business Requirements, Test Planning, Software Quality..., Software Project...
Education
Cambridge College
Master of Management, Information Technology
Anthem July 2012 - Present
Amerigroup Corporation May 2011 - July 2012
Lutheran Social Services February 2004 - July 2011
Lutheran Social Services of New York October 2002 - February 2004
Skills
Microsoft Certified...
Education
The George Washington University 2011 — 2013
Masters, Paralegal Studies
A.T. Still University of Health Sciences 2006 — 2008
Master, MPH
Stony Brook University 1988 — 1992
Bachelor, Psychology
Amerigroup Corporation Director, Regulatory ServicesWellPointDecember 2013 - Present
Bernard Hodes Group 1987 - 1991
Education
Baruch College 1987 — 1991
MBA, Marketing
WellCare Health Plans February 2014 - Present
Amerigroup Corporation January 2011 - February 2014
Skills
Medicaid, Hospitals, Managed Care, Medicare, Healthcare Management, HIPAA, Health Policy, Healthcare Information..., Healthcare Industry, Healthcare, Credentialing, Health Insurance, Utilization Management, Disease Management, Case Managment, EHR, Healthcare Consulting, Inpatient, Medical Coding, Medical Compliance, Medicare Part D, Clinical Research, Informatics, Medical Terminology, Nursing, Patient Safety, Physician Relations, Physicians, Practice Management, Public Health, Quality Improvement, Revenue Cycle
Education
University of Maryland College Park 1981 — 1984
Bachelor of Science (BS), Psychology
Catonsville Community College 1989 — 1993
Associate of Arts (A.A.), Registered Nursing/Registered Nurse
WellPoint October 2014 - Present
WellPoint January 2014 - October 2014
Amerigroup Corporation December 2011 - December 2013
Amerigroup Corporation March 2007 - November 2011
US Navy Reserve October 2004 - December 2010
IconQuest Systems S/B July 1995 - December 1995
Skills
Administration, Analysis, Business Analysis, Microsoft Office, Excel, Word, Documentation, Access, Programming, Windows, PowerPoint, Outlook, Customer Service, Team Building, Team Leadership, Navy, System Administration, Public Speaking, Leadership Development, Leadership, Software Documentation, Strategic Planning, Nonprofits, Training, Program Management, SQL, Teaching, Microsoft Word, Microsoft Excel, SharePoint, Data Analysis, Visio, Process Improvement, Project Planning, Government, Quality Assurance, Healthcare, Management, MS Project, SDLC, Systems Analysis
Education
Old Dominion University 1999 — 2002
Bachelor
Informatics College 1998 — 1999
ADCE
SMK Convent Peel Road 1987 — 1991
SPM
Educational Services of America February 2015 - Present
Crosslin & Associates, PC August 2013 - January 2015
J. Wayne Vanderford, PLLC November 2011 - June 2013
AMSEC LLC September 2005 - December 2011
Amerigroup Corporation February 2002 - September 2005
Skills
Income Tax, Tax, Tax Returns, Sales Tax, Sales & Use Tax, Tax Preparation, Accounting, State Tax, Property Tax, Tax Law
Education
Capella University 2011 — 2015
Master of Business Administration (MBA), Accounting
University of Tulsa 2005 — 2009
MST, Taxation
Norfolk State University 1993 — 1999
BS, Accounting
ISS Hockey September 2014 - Present
WellPoint January 2014 - Present
PuckScene.com/The Predatorial June 2011 - January 2014
Amerigroup Corporation October 2010 - January 2014
HCA February 2004 - December 2008
Skills
Blogging, Social Networking, Social Media, Editing, Press Releases, Media Relations
Education
Belmont University 2000 — 2003
Bachelor of Science (BS), Journalism
Amerigroup Tennessee, Inc. August 2014 - Present
Amerigroup Corporation December 2013 - Present
Amerigroup Corporation April 2012 - November 2013
Amerigroup Corporation March 2011 - April 2012
Skills
Project Management, Process Improvement, Business Process, Business Analysis, Software Documentation, Healthcare, Visio, SDLC, SharePoint, Vendor Management, Data Analysis, Access, Strategic Planning, Analysis, Program Management
Education
Auburn University
Bachelor's degree, Business Administration and Management, General
DePaul University
Amerigroup Corporation May 2012 - Present
Universal Health Services January 2010 - January 2012
Virginia Beach City Public Schools August 2003 - March 2008
PDI, Inc. September 2000 - September 2001
Skills
Public Speaking, Customer Service, Community Outreach, Strategic Planning, Marketing, Event Planning, Media Relations, Healthcare, Teaching, Social Media Marketing, Leadership, Social Media
Education
Arkansas State University
Bachelor of Science (BS), Marketing/Marketing Management, General
Old Dominion University
VA Board of Education Certificate, Secondary Marketing & English
Amerigroup Corporation May 2007 - Present
UnitedHealthcare November 2006 - March 2007
BlueCross BlueShield of Tennessee October 2004 - November 2006
Skills
Case Management, Utilization Management, Computer Literate, RN BSN, Managed Care, CCM Certified Case..., SharePoint, Excel, PowerPoint, Writing Skills, Medical Terminology, Health Insurance, Healthcare, Outlook, Amysis program, Care Compass program..., InterQual, Milliman, Case Managment, Critical Care, Disease Management
Education
Carroll College 1983 — 1988
Bachelor of Science, Nursing
Lombardi Group June 2009 - Present
Amerigroup Corporation May 2005 - October 2010
Health First September 2003 - May 2005
Skills
Strategic Planning, People Management, Creative Problem Solving, Healthcare, Team Building, Business Development, New Business Development, Marketing Strategy, Marketing, Sales, Account Management, Leadership, Sales Management, Health Insurance, Coaching, Cross-functional Team...
Education
Alfred State College - SUNY College of Technology
Amerigroup August 2015 - Present
Anthem, Inc. May 2014 - August 2015
Amerigroup Corporation December 2011 - May 2014
Excellent Home Care CHHA November 2010 - November 2011
Family Care Certified Services CHHA 2004 - 2010
Skills
Medicaid, Healthcare Management, Managed Care, Healthcare, Network Development, Nursing, Home Care, Supervisory Skills
Education
Bellevue University 2003 — 2004
MSHCA, Health Care Administration
Thomas Jefferson University
Bachelor's degree, Registered Nursing/Registered Nurse
HSCSN 2010 - Present
Amerigroup Corporation November 2009 - December 2010
UnitedHealthcare November 2005 - October 2008
Skills
Social Services, Case Management, Medicaid, Mental Health, Utilization Review, Medicare, Telephonic case...
Education
Howard University 2000 — 2002
Master of Social Work (M.S.W.), Social Work
Arizona State University 1992 — 1997
Bachelor of Arts (BA), Psychology
The Methodist HospitalFebruary 2004 February 2004 - Present
City Medical Center May 2000 - Present
Prudential Healthcare Group February 2000 - Present
Prudential Health Care March 1989 - Present
Amerigroup Corporation November 2001 - January 2004
Girling Home Health Care July 2001 - November 2001
Prudential January 1998 - March 2001
Prudential April 1991 - December 1998
Education
Metropolitan University 1979 — 1981
Health care & Public Administration
Baylor University 1967 — 1972
BS, Nursing
Baylor University School of Nursing
B.S.N
Amerigroup Corporation September 2011 - Present
Nursefinders September 2010 - September 2011
Education
Amarillo College 1991 — 1993
Associates Degree, Registered Nursing/Registered Nurse
Amerigroup Corporation April 2010 - Present
AMERIGROUP Community Care Quality Management April 2010 - Present
Fidelis Care October 2006 - February 2010
Fidelis Care NY October 2006 - January 2010
Victoria Secret January 2002 - November 2004
The Telephone Company September 2001 - January 2002
Opinion Access Corporation August 2000 - September 2001
Skills
Medicaid, Case Managment, Training, Medicare, Data Entry
Education
Borough of Manhattan Community College 2004 — 2005
Some College, Registered Nursing/Registered Nurse
Borough Manhattan Community College
Western International University
Nursing· Health Administration