Ameritech Cellular
Industry: Wireless company
DescriptionAmeritech Mobile Communications, LLC was the first company in the United States to provide cellular mobile phone service to the general public. Cell service became publicly available in Chicago on October 13, 1983. Parent organization: AT&T Teleholdings, Inc. Headquarters: Chicago, IL Founded: 1984
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Ameritech Cellular Employees
SSM Health Care November 2010 - March 2014
Lindenwood University March 2007 - September 2010
Anheuser-Busch 1998 - 2007
Anheuser-Busch 1998 - 2007
Charter Communications August 2004 - February 2005
Enviro - Chem 1998 - 1998
Ameritech 1996 - 1998
Ameritech Cellular 1995 - 1998
United States Air Force 1979 - 1995
Skills
IT Management, System Administration, Solution Implementation, Program Management, Military Experience, People Skills, Help Desk Support, Active Directory, Windows Server, VMware, Servers, Security, Networking, Microsoft Office, Microsoft Exchange, Troubleshooting, Firewalls, Cisco Technologies, Wireless Networking, Information Technology, Disaster Recovery, Hardware, SharePoint, Team Leadership, Network Security, Data Center, Antivirus, Software Documentation
Education
Lindenwood University
BA
Community College of the Air Force
Certification
AT&T Mobility April 2013 - Present
AT&T Mobility January 2011 - March 2013
SBC / Cingular / AT&T Mobility May 2002 - December 2010
Ameritech Cellular June 1995 - April 2002
Skills
Wireless, Sales Operations, Telecommunications, Channel, Mobile Devices, Cellular Communications, Sales Process, Customer Experience, VoIP, Call Centers, Solution Selling, Direct Sales, Mobile Technology, Unified Communications, Strategic Partnerships, Salesforce.com, Telephony
Education
Eastern Michigan University 1993 — 1995
Bob Jones University 1986 — 1987
Sabrina Smiley Glidden January 1995 - Present
Sweet Home Chicago Realty, LLC. January 1999 - January 2008
The Habitat Company January 1997 - January 1999
Ameritech Cellular January 1995 - January 1997
Bally Total Fitness January 1993 - January 1995
Skills
Sales, Selling, Residential Homes, New Business Development, Marketing, Public Speaking, Sellers, Social Media Marketing, First Time Home Buyers, Real Estate, Social Media, Account Management, Marketing Strategy
Education
Otis College of Art and Design 1983 — 1984
Fine and Studio Arts
Columbia College Chicago
Fine and Studio Arts
The School of the Art Institute of Chicago
Fine and Studio Arts
San Francisco Art Institute
Fine and Studio Arts
Mary Kay Inc. March 2012 - Present
Clark County School District August 2014 - Present
Hartman Personnel Services February 2014 - May 2014
Professional Placement Services March 2011 - February 2014
Robert Half International July 2010 - January 2011
Akron Beacon Journal 2003 - 2008
Robert Half International 2001 - 2003
Ameritech Cellular 1994 - 1999
Skills
Interviewing, Hiring, Employee Relations, Administration, Sourcing, Customer Service, Investigations, Project Coordination, Training & Development, Recruiting, Talent Acquisition, Sales Management, Account Management, Contract Negotiation, Advertising, Online Advertising, Social Media, Onboarding, Interviews, System Administration, Human Resources, Employee Training, Sales, Temporary Staffing, CRM, Talent Management, Temporary Placement, Telephone Interviewing, Contract Recruitment, Executive Search, Applicant Tracking..., Training, Permanent Placement, Management, Team Building, Leadership
Education
Notre Dame College 2008 — 2010
Licensure, Early Childhood Education
Concord Law School - Kaplan University 2001 — 2003
Law
Kent State University 1984 — 1988
Bachelor of Arts, Criminal Justice
Austintown-Fitch HS 1980 — 1984
Diploma, Honors Track
Akron Springfield Assembly of God March 2010 - Present
AT&T November 1999 - Present
Sprint PCS December 1998 - November 1999
US Network January 1998 - December 1998
Ameritech Cellular 1997 - 1998
Skills
Word, Microsoft Office, PowerPoint, Customer Service, Problem Solving, Excel, Project Planning, Team Building, Recruiting, Leadership, New Business Development, Budgets, Microsoft Word, Management, Event Planning, Team Leadership, Public Speaking, Account Management, Analysis, B2B, Business Development, Call Centers, Coaching, Contract Negotiation, Customer Satisfaction, Direct Sales, Employee Relations, Entrepreneurship, Event Management, Fundraising, Inventory Management, Leadership Development, Marketing, Marketing Strategy, Microsoft Excel, Negotiation, Networking, Nonprofits, Organizational..., Outlook, Process Improvement, Program Management, Project Management, Retail, Sales, Sales Management, Social Media, Social Networking, Strategic Planning, Teaching
Education
Saint Mary's University of Minnesota
Master of Science, Project Management, Project Management
Corban University
Bachelor of Arts, Business Adminstration: Management and Communications
The University of Akron
Associate of Arts, Business Management
Verizon Wireless May 2010 - Present
Verizon Wireless January 2008 - May 2010
Verizon Wireless January 2004 - January 2008
Verizon Wireless December 2001 - January 2003
Ameritech Cellular March 1997 - May 2001
Champs Sports March 1994 - June 1997
Skills
Quotas, Wireless, Cellular Communications, Telecommunications, M2M, Direct Sales, Long Distance, Customer Retention, Solution Selling, Cold Calling, Customer Satisfaction, Customer Experience, Call Center, Mobile Technology, Mobile Devices, Retail, Sales, Merchandising, Retail Sales, Inventory Management, Management, Broadband, Unified Communications, Managed Services, Loss Prevention, Mobile Communications, B2B, Sales Presentations, Smartphones, Telemarketing, Sales Operations, Leadership, 4G, Wireless Broadband, CDMA, Telephony, LTE, Product Management, Networking, Hiring, Blackberry, P, Store Management, Profit, Pricing
Education
Edwin Denby High School 1993 — 1995
Graduate, Business Administration and Management, General
Davenport University
Degree not completed, Business Management
Netrix, LLC January 2015 - Present
Black Point Consulting January 2014 - December 2014
Evolve IP September 2012 - December 2013
IPiphany May 2001 - September 2012
Convergent Communications 1998 - 2001
Ameritech Cellular 1997 - 1998
Business Systems Solutions Inc. (BSSi) 1996 - 1997
Independent Contactor 1995 - 1996
Dauphin 1990 - 1995
Skills
Business Strategy, Growth Strategies, Go-to-market Strategy, Start-up Ventures, Managed Services, Unified Communications, Cloud Computing, Direct Sales, Solution Selling, Wireless, Professional Services, Data Center, New Business Development, SaaS, Hosted Voice, Salesforce.com, Security, Growth Capital, Marketing Automation, Social Media Marketing, CRM, Sales Growth, Strategic Partnerships
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1996 — 2000
MBA, Entrepreneurship
University of Illinois at Urbana-Champaign 1983 — 1988
Bachelor of Science (BS), Electrical Engineering
University of Illinois at Urbana-Champaign 1983 — 1988
Bachelor of Science (BS), Psychology-Ergonomics and Human Factors
Glenbrook South 1979 — 1983
hip hoopla LLC April 2012 - Present
Media Management Inc September 2004 - Present
EA Consulting April 2002 - September 2004
Mitchell Humphrey March 1998 - April 2002
Sprint Nextel August 1995 - March 1998
Ameritech Cellular April 1993 - July 1995
Skills
Strategic Planning, Marketing Strategy, Social Media Marketing, New Business Development, Sales Management, Account Management, Adobe Creative Suite, Web Design, Web Analytics, Web Development, Web 2.0, Web Content, Wordpress, HTML, HTML 5, CSS, CSS3, JavaScript, adobe dreamweaver, adobe illustrator, adobe indesign, adobe photoshop, Adobe Acrobat, Adobe Fireworks, Flash, Google Analytics, Google Adwords, Media Buying, Marketing, Social Media, WordPress, Competitive Analysis, Sales, Strategy, CRM, Digital Marketing
Education
University of Missouri-Saint Louis 2015 — 2015
Chancellor's Certicificate, Web Scripting & Interactivity
University of Missouri-Saint Louis 2013 — 2014
Chancellor's Certficate, Digital Marketing
University of Missouri - St. Louis 2011 — 2012
Chancellor's Certificate, Web Design
University of Missouri-Saint Louis 2011 — 2012
Chancellor's Certificate, Digital Graphics
Webster University 1992 — 1995
MBA, Finance
Campbell University
Bachelor of Business Administration (BBA), Business Administration and Management, General
GlobeCom Solutions May 2013 - Present
IT & Telecom Consulting November 2002 - September 2011
Telecommunication Regulatory Commission (TRC) November 2002 - November 2006
Motorola Solutions February 2000 - November 2002
Ameritech Cellular February 1995 - February 2000
United Nations: ITU/ICAO/UNDP 1989 - 1995
Texas Instruments 1977 - 1980
International Telecommunications Union (ITU) 1974 - 1977
Skills
VoIP, IP, Wireless, GSM, Telecommunications, CDMA2000, CDMA 1X, PMP, SDH, SS7, UMTS, Ethernet, CDMA, Fiber Optics, DSL, 2G, 3G, Telephony, T1, Broadband, Transmission, Computer Network..., LTE, Strategy, WiMAX, 4G, Strategic Planning, Mobile Devices, Integration, HSPA, Network Design, Mobile Communications, WCDMA, NGN, WiFi, RF, BSS, GPRS, Start-ups, Microwave, Cellular Communications, Business Strategy, Management, Mergers & Acquisitions, Project Planning, Cross-functional Team..., VAS, Product Management, Management Consulting, Business Planning
Education
The University of Chicago Booth School of Business 1999 — 2001
Executive MBA, Finance and Financial Management Services, Honors
University of Chicago GSB 1999 — 2001
Executive MBA, Finance and Financial Management Services, Honors
Cairo University
B.Sc. EE, Electrical, Electronics and Communications Engineering
Allstate Insurance Agency March 2014 - April 2015
AT&T June 1997 - March 2013
Ameritech Cellular August 1995 - June 1997
Arthur Anderson April 1995 - August 1995
Baxter April 1992 - April 1995
Skills
Wireless, Enterprise Mobility, Telecommunications, Enterprise Account..., Global Account..., Territory Account..., Hunting, Customer Service, Solution Selling, Sales Presentation..., Contract Negotiating, Enterprise RFP/RFI..., Microsoft Office, Creative Problem Solving, Cold Calling Experience, Webinar Training, Strategic Forecasting, Consumer Marketing, Team Building, Constructing ROI, Professional Selling..., Spin Selling, Target Account Selling, Winning Account..., Program Managment, Computer Software..., E-commerce, Direct Sales, Enterprise Solution..., Strategic Partnerships, Mobile Technology, Mobile Devices, Mobile Applications, Mobile Device Managment, Troubleshooting, Network Architecture, Account Management, Siebel, Salesforce.com, Mobile Security, Telecommunications..., Program Management, Unified Communications, Managed Services, Sales, Selling, Business Development, Customer Satisfaction, Leadership, Enterprise Software
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA, Management Information Systems
Northern Illinois University
Bachelor of Science (B.S.), Finance
iBwave Solutions Inc. January 2013 - Present
iBwave Solutions Inc. August 2008 - Present
Spotwave Wireless May 2002 - December 2007
iPCS 2000 - 2002
Ameritech Cellular 1995 - 2000
Verizon Wireless 1993 - 2000
Ameritech Cellular Services 1993 - 2000
Skills
RF, Telecommunications, GSM, RF Engineering, Cellular Communications, CDMA, Product Management, LTE, Wireless, Wireless Networking, WiMAX, UMTS, Network Design, 4G
Education
The University of Chicago - Booth School of Business 2013 — 2013
Certification, Executive Program in Strategic Sales Management
Elgin Community College 1990 — 1991
DeVry Chicago 1981 — 1985
BSEET, Electronics Communications
LG Electronics February 2015 - Present
Karick Consulting Group March 2013 - Present
US Cellular-Cellular Advantage December 2002 - February 2013
Cingular Wireless-Alpha Communications August 1995 - December 2002
Ameritech Cellular April 1991 - August 1995
Skills
Sales Operations, Leadership, Sales Management, Retail, Wireless, Team Building, Sales, Customer Satisfaction, Inventory Management, Operations Management, Management, Strategy, Training, Sales Force Development, Store Operations, Employee Training, Account Management, Direct Sales, B2B, Vendor Management, Customer Retention, Call Centers, Team Leadership, New Business Development, Income Statement, Sales Process, Profit, Selling, Cold Calling, Forecasting, Pricing, Solution Selling, Hiring, Customer Service, Marketing, Human Resources, Customer Experience, Time Management, Coaching, Advertising, Cross-functional Team..., Salesforce.com, New Store Openings, Full P&L Responsibility, Business Development, Merchandising, Telecommunications, Mobile Devices
Education
Columbia College Chicago 1981 — 1984
Commercial Photography
Fenton 1978 — 1981
kCura June 2015 - Present
ZS Associates January 2015 - June 2015
Ogilvy & Mather July 2013 - December 2014
Progger, llc. April 2010 - July 2013
Fieldglass, Inc. August 2005 - March 2010
Fidelity National Information Services 1999 - 2005
Ameritech Cellular May 1997 - October 1998
PCR 1994 - 1997
Skills
MCSE 4.0, MCSE 2K, CCNA, PMP, Disaster Recovery, Cloud Computing, Vendor Management, SharePoint, Requirements Analysis, Visio, Virtualization, Business Intelligence, Integration, Agile Methodologies, Requirements Gathering, SaaS, Git, Github, EC2, S3, PHP, MySQL, IaaS, PaaS, Load Balancing, Netscaler, Storage, Mac OS X, Cisco IOS, Fortinet, Microsoft Exchange, Active Directory, Group Policy, Ubuntu, Powershell, Bash, MVC Architecture, Linux, VMware, Scalability, Network Security, TCP/IP, Amazon EC2, Operating Systems, Enterprise Architecture
Education
DePaul University 2007 — 2010
BA, Liberal Arts / Ethics
ATP Consulting January 2010 - Present
metroPCS October 2005 - February 2010
Real-Time Wireless, LLC June 2001 - July 2007
Cingular Wireless October 2003 - May 2005
Wireless Communications of Michigan May 2002 - June 2003
Discover Communications April 1998 - June 2001
Ameritech Cellular April 1984 - April 1998
Michigan Bell/AT&T August 1981 - April 1984
Skills
Foreign Languages, French, Italian, Sales Management, Wireless, Retail, Coaching, Start-ups, New Business Development, Team Leadership, Strategy Development, Strategic Planning, Business Strategy, P&L responsibility, Team Building, Management Consulting, Solution Selling, Account Management, Strategy, Cross-functional Team..., Business Development, Leadership, Product Management, Sales, Management, Enterprise Software, Product Development, Marketing, Strategic Partnerships, Team Management, Sales Operations, B2B, Direct Sales, Competitive Analysis, Sales Process, Mobile Devices, Selling, Customer Retention, Telecommunications, Salesforce.com, SaaS, Product Marketing, CRM, Channel Partners, Executive Management, Lead Generation, Contract Negotiation, Customer Satisfaction, Market Planning, Cold Calling
Education
Indiana University Bloomington 1975 — 1978
Ph.D. Written and Orals Completed, Classical Studies
Wayne State University 1966 — 1973
M.A., Classic Studies
Camelot Education August 2014 - Present
Chicago Public Schools August 2004 - March 2013
L.E.A.R.N. Charter School July 2002 - June 2004
Marva Collins Preparatory School (Private) July 2001 - June 2002
Chicago Public Schools November 1999 - June 2001
Ameritech Cellular October 1997 - November 1998
Women Employed September 1996 - May 1997
Skills
Teaching, Educational Leadership, Curriculum Design, Classroom, Special Education, Literacy, Research, Technology In Education, Fundraising, Microsoft Office, Microsoft Excel, PowerPoint, English, Public Speaking, Elementary Education, Nonprofits, Microsoft Word, Customer Service, Windows, Outlook, Photoshop, HTML
Education
National Louis University in Chicago, IL 2005 — 2007
Master of Education (M.Ed.), Educational Leadership and Administration, General, K-12
National Louis University in Chicago, IL 2002 — 2004
M.A.T., Elementary Education and Teaching, K-9
Chicago State University 1994 — 1997
Board of Governors, Business, Management, Marketing, and Related Support Services
Novak and Parker Appliances June 2013 - Present
Marathon Petroleum Corporation December 2011 - June 2013
The Home Depot April 2007 - January 2012
CDP, Inc. June 1995 - June 1996
Ameritech Cellular April 1994 - June 1995
Union Carbide January 1993 - April 1994
Prudential Securities, Inc. May 1992 - June 1993
G.R.I. Corporation, Inc. June 1986 - June 1991
Skills
Sales, Microsoft Office, Customer Service, Loss Prevention, Team Building, Coaching, Inventory Management, Marketing, Retail, Sales Management, Strategic Planning, Social Media Marketing, Team Leadership, Customer Satisfaction, Sales Operations, Account Management, Management, Marketing Strategy
Education
Western Illinois University 1982 — 1985
Elementary Education
Landmark Education
Ongoing, Communication, General
Homewood Flossmoor H.S.
NextGear Capital May 2014 - Present
Beacon Hill Staffing Group The Finish Line August 2012 - Present
Firestone via Beacon Hill Staffing March 2010 - September 2012
Belden 2008 - 2009
Jewelry Television 2006 - 2007
Ingersoll Rand 2004 - 2006
Thomson Consumer Electronics 1999 - 2003
Ameritech Cellular 1995 - 1999
Skills
Business Analysis, Project Management, SDLC, Requirements Analysis, SharePoint, Data Warehousing, PMO, Software Documentation, User Acceptance Testing, Management, Business Requirements, Supply Chain Management, Information Technology, Process Improvement, Vendor Management, ERP, Business Process, Business Objects, Integration, SAP, Change Management, Cross-functional Team..., Business Intelligence, Requirements Gathering, Team Leadership, Team Building, Visio, Business Process..., Program Management, MS Project, Software Project..., SQL, Agile Methodologies, IT Strategy, Microsoft SQL Server, Microsoft Office, Systems Analysis, Project Portfolio..., CRM, Analysis, Testing, Scrum, PL/SQL, Software Quality..., Data Center, EDI, E-commerce, Software Implementation, PMP, Product Management
Education
Cornell University
Business and Administration
University of Phoenix
BA, Computer Science
Praxair November 2014 - Present
American Messaging 2005 - September 2014
AT&T 1998 - 2005
Ameritech Cellular 1993 - 1998
Skills
Solution Selling, Telecommunications, Direct Sales, Wireless, Sales Process, Account Management, Managed Services, Cold Calling, Sales Operations, B2B, Customer Retention, Call Centers, Telephony, Salesforce.com, Sales Management, Customer Experience, New Business Development, Customer Satisfaction, Marketing, Key Account Development, Key Account Management, Project Management, Key Account Acquisition..., New Account Acquisition, Customer Acquisition, Technical Support, Data Analysis, Databases, Sales Presentations, Written & Oral..., Client Presentation, Persuasive Presentations, Mobile Technology, Wireless Communications..., Wireless Security, Transmitters, Cellular Communications, Communication Skills, Business Development
Education
Illinois State University
Bachelor of Science (B.S.)
APAC Customer Services 2013 - Present
NCO Group June 2009 - May 2013
Ameritech Cellular December 1990 - April 1996
Skills
BPO, Call Centers, Contact Centers, Outsourcing, Project Management, Service Delivery, Vendor Management, Workforce Management
Education
Belmont University 1997 — 1999
BS, Mathematics
Gogo March 2015 - Present
Gogo February 2013 - Present
U.S. Cellular July 2006 - February 2013
SBC 2000 - 2006
Ameritech Cellular 1993 - 2000
Skills
P&L Responsibility, Go to Market Strategy, Budgeting and..., Marketing Communications, Financial Analysis, Pricing, Device Launches, Cross Functional..., Market Research, Analytics, Budgets, CRM, Cross-functional Team..., Forecasting, Go-to-market Strategy, Leadership, Management, Market Planning, Marketing Strategy, P&L Management, Product Development, Product Management, Program Management, Strategic Partnerships, Strategy, Telecommunications, Wireless, Strategic Planning, Sales
Education
Keller Graduate School of Management of DeVry University 1997 — 1999
MBA, Marketing
Oregon State University 1986 — 1990
B.S., Business Administration
Taipei American School 1980 — 1983
American School In Japan 1976 — 1980
Chase August 2015 - Present
Chase February 2014 - Present
Chase February 2004 - November 2013
Merck January 2003 - February 2004
Kil'n Time Cafe' 1997 - 2004
Wyeth Pharmaceuticals January 2001 - January 2003
Ameritech Cellular November 1993 - January 1997
Skills
Mortgage Banking, Mortgage Lending, Loans, Refinance, Residential Mortgages, Sales Management, Sales, Customer Service, Business Development, Customer Retention, Medical Sales, Entrepreneurship, Personal Development, Mentoring, Salesforce Training, Sales Leadership..., Small Business, Personal Training, Sales Motivation, Human Resources, Pharmaceutical Sales, Conflict Resolution, Conflict Management, Public Speaking, Health Education, Marketing, Management, Cold Calling, Leadership, Start-ups, Sales Operations, Training, Retail, Call Centers, Team Building, Selling, Coaching, Employee Training, Account Management, Recruiting, Government Loans, Team Leadership, Home Equity Loans, Project Management, FHA financing, Strategic Planning, New Business Development, Financial Services, Banking, CRM
Education
Antioch University Midwest 2013 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Taylor University 1989 — 1993
Bachelor of Business Administration (BBA), Business Administration and Management, General
Office Depot August 2014 - September 2015
AT&T Mobility June 2008 - July 2012
Cingular November 2005 - June 2008
Verizon Wireless February 2001 - May 2003
Verizon Wireless August 2000 - February 2001
Verizon Wireless February 2000 - August 2000
Ameritech Cellular July 1999 - February 2000
Ameritech Cellular October 1997 - July 1999
Triangle Electronics September 1994 - October 1997
S&C Electric Company September 1990 - February 1993
Skills
MS Word, MS Excel, MS PowerPoint, Retail, Customer Service, Wireless Solutions, Consultative Selling, Cold Calling, Customer Retention, Customer Satisfaction, Sales Process, Billing, Contract Negotiations, Retail Management, Wireless, Customer Experience, Profit, Telecommunications, Sales, Microsoft Excel, Selling, Training, Management, Sales Management
Education
American InterContinental University 2009 — 2011
Bachelor of Arts in Business Administration, Management
American InterContinental University 2007 — 2009
Associates of Arts in Business Administration, Business
Truman College 1984 — 1985
Certificate, Computer Aided Drafting 1 & 2
Electronics Technical Institute 1977 — 1978
Diploma, Electro-Mechanical Design
Calumet High School 1969 — 1973
Diploma, General
BMO Harris Bank (Contractor) January 2015 - February 2015
LIDS Sports Group September 2014 - January 2015
Town Of Plainfield May 2014 - September 2014
Wellpoint Inc. January 2014 - April 2014
Robert Half Technology September 2013 - December 2013
Kforce/ State Auto Insurance July 2013 - July 2013
ShiftPoint 2013 - 2013
Indiana Supreme Court and Court of Appeals November 1998 - June 2012
Indiana Democratic Party August 1998 - November 1998
Ameritech Cellular January 1996 - September 1997
Skills
Windows Desktop..., Active Directory, SCCM, WSUS, Windows 7, Customer Service, Electronics, Lotus Notes, Microsoft Office, Network Administration, QuickBooks, Windows Server, XML, Troubleshooting, Operating Systems, PC hardware, Networking, Laptops, Printers, Computer Hardware, Group Policy, System Deployment, Hardware, Technical Support
Education
CompTia A+ Certified 6/27/2013 (exams 220-801 and 220-802) 2013 — 2013
Indiana University-Purdue University at Indianapolis
Associate's degree, Electrical and Electronics Engineering
Ivy Tech Community College
Associate's degree, Electrical and Electronics Engineering
Sunovion Pharmaceuticals Inc. April 2015 - Present
GlaxoSmithKline July 2010 - March 2015
GlaxoSmithKline June 2008 - July 2010
GlaxoSmithKline April 2004 - May 2008
GlaxoSmithKline June 1999 - April 2004
Ameritech Cellular August 1996 - June 1999
FC Tucker Emge Realtors April 1996 - June 1996
Cook Medical January 1991 - April 1996
Skills
Urology, Healthcare, Pharmaceutical Sales, Hospital Sales, Cardiology, Vaccines, Oncology, Sales Operations, Pharmaceutical Industry, Product Launch, Account Management, Pulmonology, Sales Effectiveness, Neurology, Managed Care
Education
Indiana University Bloomington
Verizon Wireless December 2009 - Present
Verizon Wireless December 2008 - December 2009
Verizon Wireless October 2005 - December 2008
Verizon Wireless June 2004 - September 2005
Verizon Wireless November 2002 - May 2004
Verizon Wireless July 2000 - November 2002
Ameritech Cellular January 1997 - June 2000
Skills
Call Centers, Customer Experience, 4G, Process Improvement, Wireless, Go-to-market Strategy, Telecommunications, Project Management, Management, M2M, Cross-functional Team..., Customer Service, Strategic Planning, B2B, Cellular Communications, Mobile Technology, LTE, Team Leadership, Mobile Devices, Strategy, Call Center, Performance Reporting, Business Process Design, Self Service, Product Launch, Cost Reduction..., Product Launches, Operations Management, Budget Management, Economic Development, Reporting & Analysis, Business Requirements, System Requirements, Product Requirements
Education
Elgin Community College 1989 — 1990
Associate of Arts (A.A.), Political Science
St. Charles High School 1986 — 1987
Verizon Wireless January 2009 - Present
Verizon Wireless October 2004 - December 2008
Verizon Wireless February 2005 - June 2005
Verizon Wireless October 2002 - October 2004
Verizon Wireless March 2001 - October 2002
Verizon Wireless June 1998 - March 2001
Ameritech Cellular August 1997 - June 1998
Ameritech Cellular October 1996 - August 1997
Ameritech Cellular October 1995 - October 1996
Ameritech Cellular April 1994 - October 1995
Skills
Corporate Communications, Virtual Management, Call Center, Wireless, Management, Telecommunications, Vendor Management, Mobile Devices, Customer Retention, Cellular Communications, Customer Satisfaction, Project Management, Strategic Partnerships, Training Delivery, Instructor-led Training, Development & delivery..., Training Management, Graphics, Photoshop, Call Centers, Customer Experience, Organizational..., Leadership, Coaching, CRM, Program Management, Training
Education
Roosevelt University 2004 — 2007
MA, Training & Development
Dartmouth College 1986 — 1990
BA, Philosophy
EverBank May 2007 - Present
WCI Communities 2001 - 2007
Registry Resort and Club 2000 - 2001
Ameritech Cellular 1995 - 2000
Skills
Customer Service, Organizational..., Leadership Development, Project Management, Instructional Design, Training, Workshop Facilitation, Leadership, E-Learning, Employee Training, Employee Engagement, Human Resources, Management, Public Speaking, Team Building, Staff Development, Change Management, Team Leadership, Strategy, Time Management, Recruiting, Program Management, Sales, Performance Management, Organizational..., Talent Management, Succession Planning, Employee Relations, Executive Coaching, Coaching, Personnel Management, Onboarding, Workforce Planning
Education
Lake Forest Graduate School of Management 1996 — 1998
Purdue University 1989 — 1992
BS Ecology
Sprint December 1998 - Present
Ameritech Cellular August 1997 - November 1998
PepsiCo October 1985 - December 1996
Skills
Wireless, Wireless Networking, IP, 4G, CDMA, VoIP, Cellular Communications, Telecommunications, Network Design, Unified Communications, MPLS, RF, WiMAX, Solution Selling, Managed Services, LTE, Mobile Devices, RF Engineering, 3G, T1, M2M, Computer Network..., Ethernet, Mobile Technology, Telephony
Education
Kent State University 1977 — 1982
BS, Education
Trinity High School 1973 — 1977
Ericsson February 2010 - June 2015
Nortel Networks April 1997 - February 2010
Ameritech Cellular June 1994 - April 1997
Cellular One December 1990 - May 1994
Skills
Wireless, Project Management, Account Management, Telecommunications, LTE, Integration, Strategic Planning, Team Building, Team Leadership, Risk Management, CDMA, Change Management, Long-term Customer..., Team Management, Vendor Management, Service Delivery, 4G, 3G, IP, Program Management, Finance, Direct Sales, Network Deployment, DAS, Contract Negotiation, Building Relationships, Project Team Management, CDMA 1X, Management, Leadership, VoIP
Education
Siena Heights University 1986 — 1990
Bachelor’s Degree, Business Administration and Management, General
Eastern Michigan University 1983 — 1984
Global Wireless 2009 - Present
Rode Tool & Hoist 2008 - 2009
Stanley Black & Decker / Stanley Assembly Technologies 2006 - 2008
Packers Kromer 2005 - 2006
SBC 2001 - 2005
Compaq 1999 - 2001
Ameritech Cellular 1995 - 1999
Skills
New Business Development, Customer Relations, Sales Process, Expense Control, Business Acumen, Budgeting, Strategic Planning, Pricing, Problem Solving, Financial Analysis, Marketing Strategy, P&L, Languages, Retail Sales, Opening New Stores, Purchasing Processes, Wireless Applications, Industrial Sales, Cold Calling, Canvassing, Exceed Sales Goals, Hunter, Forecasting, Microsoft CRM, Presentations, Retaining Customers, Retail Management, Recruiting, Coaching Staff, Mechanical Aptitude, Assembly Processes, Power Tools, Closing Abilities, Quote Preparation, Always Punctual, Home Offices, Territory..., Increasing Sales Revenue, Blueprint Reading, Solution Selling
Education
Marian College 2001 — 2005
B.S, Business Leadership
Fachhochschule Ulm - Hochschule für Technik 1985 — 1988
Industrial Engineering
Lindenhof Schule - Herrlingen 1978 — 1988
HAUPTSCHULE
Carew International
AT&T August 2011 - Present
Verizon Wireless May 2010 - March 2011
Verizon Wireless October 2007 - May 2010
Verizon Wireless January 2006 - September 2007
Verizon Wireless February 1998 - December 2005
Verizon Wireless 1998 - 2005
Ameritech Cellular November 1996 - February 1998
Ameritech Cellular May 1993 - November 1996
Ameritech Sales & Service May 1989 - April 1993
James M Hughes and Company CPA July 1987 - May 1989
Skills
Selling Skills, Account Management, Leadership, Budgets, Customer Service, CRM, Sales Operations, Mobile Devices, Direct Sales, Strategic Partnerships, Wireless, Training, Time Management, Selling, B2B, Team Leadership, Sales Management, Solution Selling, Sales, Management, Telecommunications, Marketing, New Business Development, Customer Satisfaction, Business Development, Customer Experience, Customer Retention, Marketing Strategy, Salesforce.com, Managed Services, Cold Calling, Sales Process, Pricing, Sales Presentations, Call Centers, Product Marketing, Advertising
Education
Keller Graduate School
Master, Business Administration; Marketing Emphasis
Northern Illinois University 1981 — 1985
Bachelor of Science, Finance
College for Financial Planning
Certified Financial Planner (CFP)
cleverbridge May 2010 - Present
StarTek 2008 - May 2010
ACN 2008 - 2008
APAC Customer Services, Inc. 2004 - 2007
T-Mobile October 2002 - November 2003
Cingular Wireless/SBC June 2001 - October 2002
Ameritech Cellular July 1991 - June 2001
Skills
Change Management, Customer Service, Wireless, Technical Support, Performance Management, Call Center Startup, Outsourcing/offshoring/n..., Strategic operational..., Coaching and development, Management, Operational Planning, Telecommunications, Strategy, Leadership, Start-ups, Call Centers, Customer Satisfaction, Vendor Management, Outsourcing, Process Improvement, Customer Experience, Operations Management, BPO, Program Management, Workforce Management, Team Building, CRM, Training, Strategic Planning, Leadership Development, Budgets, Employee Engagement, Cross-functional Team..., Team Leadership, SDLC, Customer Retention, E-commerce, Analysis, Account Management, Business Development, Product Management, Salesforce.com, SaaS, Strategic Partnerships, Executive Management, Business Analysis, Business Process..., Project Management, Call Center Development, Solution Selling
Education
DePaul University 1984 — 1988
Bachelor of Science, Business, minor Industrial/Organizational Psychology
Edmunds.com May 2015 - Present
West County Nissan 2009 - Present
Streamline Business Solutions 1999 - Present
Birch Telecom 1998 - 2001
US Air Force / US Air Force Reserves 1990 - 2000
Ameritech Cellular 1996 - 1998
Skills
Selling, Customer Relations, Entrepreneur, Contract Negotiations, Sales Management, New Business Development, Team Building, Contract Negotiation, Account Management, Consultative Selling, Negotiation, B2B, Hiring, Marketing Strategy, Problem Solving, Coaching, Entrepreneurship, Training, Customer Service, Sales, Business Development, Leadership, Marketing, Customer Satisfaction, Customer Retention, Management, Retail, Advertising, Management Consulting, Networking, Telecommunications, Sales Process, Small Business, Direct Sales, Time Management, Start-ups, Cold Calling, Budgets, Business Planning, Operations Management, Strategic Planning, CRM, Team Leadership, Lead Generation
Education
Community College of the Air Force 1990 — 2000
Associate of Arts and Sciences (AAS), Physical Therapy / Aircraft Metals Technology
Valle High School
AT&T December 2013 - Present
CSC November 2011 - Present
Computer Sciences Corporation 2009 - December 2011
Computer Sciences Corporation 2004 - 2005
Computer Sciences Corporation 1999 - 2004
Computer Sciences Corporation 1997 - 1999
Ameritech Cellular 1993 - August 1998
BP Amoco 1987 - 1989
Skills
Network Administration, Network Engineering, Linux, Desktop Administration, Automotive Repair, Customer Service, Help Desk Support, ITIL, Troubleshooting, Vendor Management, WAN, Disaster Recovery, Data Center, Cisco Technologies, Blackberry, Managed Services, Servers, Firewalls, VMware, Networking, Windows Server, Technical Support, Cisco Nexus, VPN, Hardware, DHCP, Routing, Security, Network Security, IT Service Management, Active Directory, IT Operations, DNS, Testing, IT Management, System Administration, Citrix, Software Installation, Juniper
Education
Haney VoTec 1985 — 1986
SAE certified mechanic, Automotive Mechanics
College of DuPage
One World Tax Prep January 2006 - Present
One World Realty September 2005 - Present
RE/MAX October 2003 - September 2005
IKON Office Solutions April 1996 - September 2004
Ameritech Cellular April 1995 - March 1997
AT&T September 1990 - April 1996
Skills
Home, Sellers, Short Sales, Foreclosures, Investors, Referrals, Real Estate, Residential Homes, Investment Properties, Selling, Condos, Property Management, Negotiation, Real Estate Transactions, Marketing, Investments, Contract Negotiation, Relocation, Sales, Small Business, Real Property, Property, Buyers, Real Estate Development, Accredited Buyer Rep
Education
Madison Area Technical College 1981 — 1983
none, Welding, Professional Writing, Literature
Azusa Pacific University 1979 — 1981
None, Public Speaking, English, Psychology
University of Wisconsin-Milwaukee 1974 — 1978
Microsoft November 2014 - Present
iPositioning Inc. November 2014 - Present
Infragistics September 2013 - November 2014
DevExpress August 2011 - August 2013
Microsoft January 2007 - November 2011
Microsoft January 2004 - March 2007
Microsoft January 2001 - December 2003
Microsoft January 1998 - January 2001
Ameritech Cellular 1996 - 1998
Ernst & Young 1990 - 1992
Skills
Product Management, Product Marketing, Production Planning, Campaign Strategy, P&L Management, Business Planning, Software Development, Public Relations, Analyst Relations, Developer Relations, Speech Writing, Product Planning, Leadership, Marketing Strategy, Team Building, New Business Development, Enterprise Software, Product Development, Go-to-market Strategy, Strategy, Marketing, Management, Cloud Computing, Business Development, Business Strategy, Strategic Partnerships, Product Launch, Demand Generation, Team Management, Partner Management, SaaS, Multi-channel Marketing, Messaging, Business Alliances, Sales Enablement, Thought Leadership, Technology Evangelist, Lead Generation, Executive Management, Start-ups, E-commerce, CRM, B2B Marketing, Cross-functional Team..., Competitive Analysis, Analytics, Product Evangelism, Mobile Devices, Mobile Applications, Channel Partners
Education
California State University-Chico 1986 — 1990
Bachelor of Science, Management Information Systems
Verizon Wireless April 2012 - Present
Verizon Wireless April 2005 - March 2012
Verizon Wireless 1995 - 2005
Ameritech Cellular 1995 - 2005
Ameritech 1990 - 1999
USPS 1983 - 1988
Portillo's Hotdogs 1980 - 1988
Skills
Telecommunications, Leadership, Process Improvement, Essbase, Mobile Devices, Cross-functional Team..., Vendor Management, Wireless, Customer Experience, Strategic Planning, Access, Call Center, Customer Service, Sales Management, Call Centers, Account Management, CDMA, Financial Analysis, Project Management, PeopleSoft, Forecasting, 4G, Sales Operations, Customer Retention, Customer Satisfaction, Team Leadership, Product Management, Strategy, Business Process..., Team Building, Cellular Communications, Variance Analysis, Analysis, Business Analysis, CRM, Budgets, Competitive Analysis, Finance, Retail
Education
Benedictine University 2005 — 2008
MBA, Business Administration
Elmhurst College 1987 — 1990
BS, Finance/Economics and Psychology
Triton-College 1983 — 1985
none, General Education requirements
Volvo Group Trucks Operations 2011 - Present
Sika February 1999 - October 2009
Ameritech Cellular February 1993 - February 1999
Skills
HR Business Professional, Business Management, Lean Management, Labor Relations, Employment Law, Employee Relations, FMLA, Workers Compensation, EHS, Organizational...
Education
Franklin University 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Verizon September 1995 - Present
Ameritech Cellular 1995 - 2000
A.J. Canfield Beverages June 1981 - June 1995
Skills
Wireless, Telecommunications, Call Center, Cellular Communications, Vendor Management, IP, Customer Experience, Mobile Devices, Solution Selling, Customer Retention, Call Centers, Managed Services, Unified Communications, Network Design, Account Management, Mobile Technology, VoIP, Sales Operations, Wireless Networking, Routers, MPLS, Direct Sales, Switches, M2M, Cisco Technologies
Education
DePaul University 1991 — 2015
Northwestern University 1998 — 1999
MCSE, MCSE, 4.0
City Colleges of Chicago-Olive-Harvey College 1987 — 1991
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.16
Afni August 2011 - Present
Prevent Child Abuse America January 2007 - Present
DePaul University January 2000 - Present
Engel Consulting Group September 2006 - July 2011
Amyntas Capital September 2009 - March 2010
Verizon Wireless 2000 - 2006
Ameritech Cellular 1996 - 2000
Ameritech 1995 - 1996
Subscriber Computing 1994 - 1995
Convergys (Cincinnati Bell Information Ssystems) 1987 - 1994
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA, Management Information Systems
Indiana University-Northwest
BS, Business-Accounting
ADP January 2014 - Present
ADP February 2013 - January 2014
ADP September 2012 - February 2013
ADP February 2012 - September 2012
ADP March 2010 - February 2012
ADP August 2009 - March 2010
ADP October 2006 - August 2009
Employease January 2006 - October 2006
Cingular Wireless January 2000 - June 2004
Ameritech Cellular May 1998 - January 2000
Skills
UNIX Administation, IP Networking, Network Security, Firewall-1, Cisco IOS, Cisco PIX/ASA Firewalls, Linux, Red Hat Linux, Suse, VMware ESX, Mac OS X, Unix, Perl, C, TCP/IP, Cisco, Firewalls, Troubleshooting, System Administration, Apache, DNS, Network Administration, VMware, RedHat, Virtualization, Cisco Technologies, Programming, IP, Switches, Security, Web Applications, Disaster Recovery, Network Design, Networking, Network Engineering, Data Center, Splunk
Education
Parkland College 1989 — 1990
Digital Electronics
College of Lake County 1981 — 1985
Computer Science
Northern Illinois University 1977 — 1980
Math/Computer Science
Swanson Real Estate, Inc. 1999 - Present
Swanson Real Estate, Inc. September 1998 - Present
Ingram Micro India Pvt Ltd June 1994 - June 1996
Ameritech Cellular March 1986 - November 1992
Skills
Short Sales, Foreclosures, Buyer Representation, Investment Properties, First Time Home Buyers, REO, Sellers, Single Family Homes
Education
Kellogg School of Management
Business/Analytical Finance
Elgin Community College
Real Estate
Human Kinetics March 2010 - Present
Human Kinetics October 2007 - December 2010
Amdocs February 2006 - April 2007
Amdocs February 2002 - February 2006
Amdocs September 2000 - February 2002
Ameritech Cellular April 1996 - September 2000
Skills
Windows Server, Customer Service, Troubleshooting, Testing, Project Planning, Management, CRM, Telecommunications, Technical Support
Education
Eastern Illinois University 2010 — 2011
Bachelor of Arts, General Studies
University of Wisconsin-Milwaukee 1992 — 1995
Atmospheric Sciences and Meteorology
University of Wisconsin Center at Fond du Lac 1990 — 1992
general
Marvel Technologies Inc March 2015 - Present
Truphone September 2014 - February 2015
Telesource Services, LLC May 2013 - September 2014
Wayne Tech Group 2010 - 2013
Ameritech Cellular October 1992 - May 2010
AT&T Mobility PCG October 1992 - May 2010
AT&T Wireless October 1992 - May 2010
ADP TotalSource March 2006 - May 2007
Skills
Direct Sales, Account Management, Cold Calling, Solution Selling, Sales Management, Sales Process, Salesforce.com, New Business Development, Sales, Customer Retention, Sales Presentations, Sales Operations, B2B, Telecommunications, Lead Generation, Training, Strategy, Marketing Strategy, Customer Satisfaction, Wireless, CRM, Management, Business Strategy, Strategic Partnerships, Negotiation, Channel, Selling, Managed Services, VoIP, Mobile Devices, SaaS, Networking, Business Development, Vendor Management, Unified Communications, Channel Partners, Product Marketing, Cloud Computing, Professional Services, Key Account Management, Contract Negotiation
Education
Ferris State University 1985 — 1990
Bachelor of Science, Business Administration; Marketing
Livonia Stevenson
Barrington Junior Womens Club October 2011 - Present
Sully Birk November 2007 - Present
Graebel Companies May 2012 - November 2014
Improve-ization Job Search Circle January 2011 - May 2012
Almost Home Kids June 2011 - August 2011
USGreen Building Council February 2011 - May 2011
LorEnn's Hallmark May 2009 - April 2011
Aetna Health Plans September 2005 - October 2007
Trammell Crow/Office Team October 1999 - July 2003
Ameritech Cellular July 1999 - September 1999
Skills
Internal & External..., Customer Service, Vendor Management, Purchasing, Relocation Management, Employee Relations, Community Relations, Nortel Norstar, Office Furniture..., Day To Day Operations, Retail Manager, Event Planning, Real Estate, Inventory Management, Operations Management, AutoCAD, Social Media, Fundraising, Budgeting, Microsoft Office, Organizing, Independent Thinker, Attention To Detail, Thinking Outside The Box, Team Management, Facilities Management, Budgets
Education
College of Lake County
General Education and Fashion Merchandising
Harper College
General Education
Mac Murray College
General Education and Audiology
Citi November 2002 - Present
HSBC 2005 - 2006
Ameritech Cellular November 1990 - January 2000
PartyLite 1997 - 1998
Skills
Sourcing, Employee Relations, Hiring, Coaching, Policy, Interview Training, Resume Writing, Human Resources, Training, Employee Benefits, Interviews, Recruiting, Personnel Management, Call Centers, Leadership, Talent Management, Management
Education
Bradley University 1978 — 1980
B.S.
Sierra Wireless December 2014 - Present
Fleetmatics February 2013 - July 2014
TeleCommunication Systems formerly Networks In Motion (NIM) October 2007 - January 2013
Verizon Wireless April 2005 - October 2007
AT&T Wireless 2003 - 2005
AT&T Wireless 1997 - 2003
Ameritech Cellular November 1995 - March 1997
Skills
GPS navigation, Channel Sales, Wireless, Sales Management, Management, Mobile Devices, Mobile Communications, Solution Selling, Go-to-market Strategy, Telecommunications, Product Marketing, Retail, SaaS, Location Based Services, Business Development, Strategic Partnerships, Mobile Technology, Mobile Applications, Product Launch, Sales, Leadership, Selling, Direct Sales, Team Building, B2B, Product Management, Start-ups, Account Management
Education
Lewis University
Bachelor's degree, Business Administration
Tech Image January 2013 - Present
Vivid Ascent January 2009 - December 2012
Brand Clariti May 2007 - December 2008
Accenture September 1998 - May 2007
Ameritech Cellular May 1996 - September 1998
J. Walter Thompson January 1984 - April 1996
Skills
Digital Marketing, Social Media, Marketing Strategy, Online Advertising, Social Media Marketing, Integrated Marketing, Strategic Communications, Strategy, Advertising, SEO, Public Relations, Marketing Communications, Strategic Partnerships, Mobile Marketing, Leadership, Digital Strategy, Marketing, Entrepreneurship, Web Design, Copywriting, Analytics, Event Planning, Management, Blogging, Lead Generation, Media Planning, Corporate Communications, Media Relations, Press Releases, Email Marketing, Content Strategy, Digital Media, Online Marketing, SEM, Brand Management, B2B Marketing, Facebook, Brand Development, B2B, Start-ups, New Media, Strategic Planning, Brand Awareness
Education
Bradley University 1976 — 1978
Bachelor of Science in Communications, Communications
Eastern Michigan University 1978 — 1979
Master of Arts in Communications, Communications
Acts Marketing June 2011 - Present
Andretti Autosport June 2008 - June 2010
Champ Car World Series LLC May 2002 - March 2008
PacWest Racing Group February 1999 - February 2001
Ameritech Cellular 1997 - 1999
Skills
Account Management, Sports Marketing, Sponsorship, Motorsports, Advertising, Marketing, Media Relations, Sponsorship Sales, CRM, Event Management, Sports, Event Planning, Brand Awareness, Market Planning, Racing, Sales, Management, Sponsorship Activation, Strategy, Cross-functional Team..., Marketing Communications, Social Media Marketing
Education
Indiana University Bloomington 1982 — 1985
Bachelor's degree, Communications/Marketing
Argos High School 1976 — 1980
MasTec Network Solutions November 2013 - Present
Black and Veatch December 2011 - October 2013
Goodman Networks 2009 - December 2011
AT&T 2009 - December 2011
glotel 2007 - 2009
Cricket communications 2005 - 2007
Nextel 2001 - 2005
Ameritech Cellular July 1989 - May 2000
Skills
MS Project, CDMA, Procurement, Oracle E-Business Suite, LTE, Vendor Management, PMP, Project Management, Contract Management, Program Management, Microsoft Office, Siterra, Supply Chain Operations, Operations Management, Executive Reporting, Flow Charts, Pivot Tables, Financial Reporting, Asset Managment, Logistics, Data Analysis, Construction Management, Change Orders, Vendor Managed Inventory, Inventory Control, Purchase Orders, Accounts Payable, Accounts Receivable, Assets Recovery, Operating Budgets, UMTS, 4G, Project Planning, Site Acquisition, Software Documentation, Logistics Management, Integration, Microwave, RF Engineering, Site Development, Asset Management, Wireless, Optical Fiber, WiMAX, Microsoft Project, Troubleshooting, Telecommunications, Cellular Communications, GSM, 3G
Education
College of DuPage 1983 — 1985
Glenbard West 1979 — 1983
BT Global Services November 2013 - Present
DynCorp International August 2012 - November 2013
DynCorp International July 2011 - August 2012
Resources Global Professionals October 2009 - June 2011
Blockbuster January 2008 - September 2009
CVS Caremark Corporation May 2007 - November 2007
Caremark (formerly AdvancePCS) November 2002 - April 2007
Alcatel USA April 2000 - September 2002
Alcatel USA July 1999 - April 2000
Ameritech Cellular March 1998 - June 1999
Skills
Cross-functional Team..., Strategic Sourcing, Procurement, Outsourcing, Strategy, Supply Chain, Program Management, Six Sigma, Supply Management, Management, Sourcing, Leadership
Education
Eastern Illinois University
BS, Personnel Management
Roosevelt University
MBA, Finance
Select Medical May 2013 - Present
Lakota Local Schools April 2012 - April 2013
Lincoln College of Technology October 2005 - May 2012
Lakota Local Schools August 2003 - June 2005
Ameritech Cellular March 1992 - June 1998
Skills
Customer Service, Adult Education, Staff Development, Training, Teaching, Supervisory Skills, Instructional Design, Team Leadership, Instructor-led Training, Classroom Management, Curriculum Development, Training Needs Analysis, Fundraising, Event Planning, Coordinating Events, Needs Identification, Academia, Academic English, Academic Tutoring, Collaborative Problem..., Conflict Resolution, Interdepartmental..., Requirements Analysis, Job Coaching, Customer Retention, New Hire Orientations, Seminars, Microsoft Office, Telecommunications, Program Facilitation, Call Center, Teamwork, Prioritize Workload, Escalation Resolution, Performance Improvement, Distance Learning, Banking, Communication Skills, Presentations, Multi Tasking, Organization, Highly detail oriented, Flexibility, Relator, Drive to Achieve, Achieve Results, Proactive self-starter, Consumer Products, Charities, Teaching English as a...
Education
University of Phoenix
Master of Arts, Education/Adult Education and Training
Illinois State University
Bachelor of Science, Organizational Management
Eli Lilly April 2004 - Present
Rolls-Royce North America April 2000 - June 2004
Ameritech Cellular August 1995 - April 2000
Skills
Instructional Design, Training, E-Learning, Program Management, Management, Instructor-led Training, Pharmaceutical Industry, Needs Analysis, Workshop Facilitation, Leadership, Project Management
Education
Indiana University Bloomington
Northwood University
Bachelors, Business Management
Verizon Wireless May 2010 - Present
Verizon Wireless April 2003 - May 2010
SunCom March 2002 - March 2003
AT&T Wireless September 1999 - December 2001
Ameritech Cellular September 1987 - September 1999
Skills
Customer Retention, Telecommunications, Sales Management, Solution Selling, Wireless, Mobile Technology, B2B, Direct Sales, Account Management, Strategy, Sales Operations, Mobile Devices, Salesforce.com, Customer Experience, Vendor Management, Strategic Partnerships, Sales Process, Business Development, Call Centers, Sales, Training, Managed Services, Cold Calling, Selling
Education
University of Illinois Springfield 1982 — 1984
BA, Communication
Lake Land College 1980 — 1982
Associate of Arts (A.A.), Radio and Television
Mattoon High School 1977 — 1979
LexisNexis June 2013 - Present
LexisNexis February 2009 - June 2013
BizTrade, LLC March 2007 - January 2009
Experian Decision Analytics December 2004 - March 2007
Experian Information Solutions April 2002 - December 2004
Experian Information Solutions July 2000 - April 2002
Teledata Communications, Inc. 1999 - 2000
Casey Services 1998 - 1999
Ameritech Cellular 1997 - 1998
U.S. Filter Corporation 1995 - 1997
Skills
New Business Development, Strategic Planning, Consulting, Strategic Consulting, Process Consulting, Direct Sales, Fraud, Online Fraud, Health Care Fraud, Fraud Detection, Identity Theft, Analytics, Predictive Analytics, Risk Analytics, Sales, Data Analysis, Collections, A/R collections, Financial Risk, Risk Management, Risk Assessment, Credit Risk, Enterprise Risk..., Operational Risk..., Credit Analysis, Credit Scoring, Consumer Lending, Cash Flow, Data, Cold Calling Experience, Account Management, Professional Account..., Key Account Management, Account Executives, Vendor Management, CRM, Certified Fraud Examiner, Customer Retention, Strategic Partnerships, Management, Forecasting, Leadership, Solution Selling, Sales Operations, Business Development, Strategy, E-commerce, Cold Calling, Lead Generation, Salesforce.com
Education
Roosevelt University 1998 — 2000
MBA, Management
Illinois State University 1991 — 1995
BS, Communications
United Electronics Group May 2009 - Present
KMR Business Consulting February 2009 - May 2009
CDW December 2005 - February 2009
KMR Business Consulting December 1999 - June 2006
AT&T June 1997 - December 1999
Ameritech April 1996 - June 1997
Ameritech June 1993 - April 1996
Ameritech Cellular September 1991 - June 1993
ConAgra Foods March 1991 - September 1991
Ernst & Young June 1988 - March 1991
Skills
Change Management, Project Management, Management, Acquisition Integration, Strategic Planning, Process Improvement, Mergers, Cross-functional Team..., Business Process..., Executive Management, Forecasting, Business Planning, Budgets, Business Analysis, Management Consulting, Mergers & Acquisitions, Leadership, Accounting, Financial Analysis, Business Intelligence, Financial Reporting, Analysis, Strategy, Business Process, Outsourcing, Finance, Product Management
Education
Kellogg Graduate School of Business 1992 — 1995
MBA, Finance, Strategy, Org Behavior
Dominican University 1984 — 1988
BA, Accounting, Computer Science
Slalom Consulting October 2008 - Present
Emerging Solutions October 2007 - October 2008
Capgemini March 2006 - September 2007
Greenbrier & Russel/Fujitsu Consulting October 2005 - March 2006
Interactive Business Systems July 2002 - October 2005
CIBER February 2001 - July 2002
Interactive Business Systems November 1999 - February 2001
Sale Representative August 1998 - November 1999
Ameritech Cellular January 1994 - July 1998
Skills
Networking, Account Management, Solution Selling, Management Consulting, Analytics, Business Development, New Business Development, Project Management, New Client Acquisitions, Sales, Professional Services, Cold Calling, Program Management, Consulting, CRM, ERP, Cloud Computing, Business Analysis, Vendor Management, Recruiting, Business Intelligence, Enterprise Software, Integration, Selling, Mobile Devices, SaaS, Change Management
Education
Keller Graduate School of Management of DeVry University 1995 — 1998
MBA, Marketing
Illinois State University 1990 — 1992
Bachelor, Public Relations, Mass Communications, Psychology
William Rainey Harper College 1988 — 1990
Associates, Liberal Arts
Fremd 1984 — 1988
MPI Research February 2013 - Present
Trillium Staffing Solutions February 2011 - November 2012
AT&T Mobility December 2005 - February 2011
Ameritech Cellular April 1996 - August 2003
Skills
People-oriented, Wireless Networking, Wireless Security, LAN/WAN, Windows Server 2003, PC maintenance, Linux, Ubuntu, Backtrack, Consultation, Retail Management, Customer Service, Inventory Management, Personal Training, Weight Training, Windows Server, Computer Hardware, LAN-WAN, Computer Maintenance, Windows 7, Technical Support
Education
Davenport University 2005 — 2009
Associates, Network Security, 3.75
Harbor Beach High 1989 — 1993
General, General
Myers and Stauffer LC April 2011 - Present
Indiana Gaming Commission October 2005 - April 2011
Ameritech Cellular 1996 - 1998
Skills
Certified Fraud Examiner, Private Investigations, Investigation, Fraud, Evidence, Enforcement, Criminal Justice, Surveillance, Risk Assessment, Auditing, Internal Audit, Data Mining, Forensic Analysis, Sarbanes-Oxley Act, Financial Statements, Data Analysis, Certified Interviewer..., Criminal Investigations, Background Checks, Training, Analysis, Homeland Security, Fraud Detection, Government, Interviews
Education
Indiana University-Purdue University at Indianapolis
Bachelors, Criminal Justice
Reid School of Interviewing and interrogations
Level 3 Communications April 2010 - Present
Verizon Business September 1998 - April 2010
Ameritech Cellular 1997 - 1998
Ameritech Cellular 1996 - 1997
Ameritech Cellular 1994 - 1996
Ameritech Cellular 1993 - 1994
Skills
Switches, Telecommunications, Troubleshooting, IP, WAN, Ethernet, System Deployment, MPLS, T1
Education
Illinois State University 1989 — 1992
B.S., Physical Geography
Elmhurst College 1987 — 1989
Speech Communication
COUNTRY Financial® January 2014 - Present
DreamMakers Realty Group, LLC December 2004 - January 2014
ITT Technical Institute May 2010 - October 2012
ITT Technical Institute July 2009 - May 2010
Ameritech Cellular January 1996 - December 1998
Skills
Insurance, Life Insurance, Employee Benefits, Disability Insurance, Property & Casualty..., Fixed Annuities, Term Life Insurance, Commercial Insurance, Health Insurance, Homeowners Insurance, Long Term Care Insurance, Annuities, Auto Insurance, Crop-Hail Insurance, Farm & Ranch Insurance, Federal Crop Insurance, Homeowners, Property, Finance, Long-term Care, Real Estate Transactions, Property Management, Sales Management, Buyer Representation, Small Business
Education
William Tyndale College 1998 — 2000
Bachelor of Business Administration, Marketing
Wayne State University 1992 — 1996
Detroit Business Institute-Southfield
Level 3 Communications February 2015 - Present
tw telecom January 2013 - February 2015
tw telecom, inc. March 2006 - January 2013
Xspedius communications 2006 - 2007
Nuvox communications 2001 - 2006
NuVox 2001 - 2006
Gabriel Communications 1999 - 2001
Ameritech Cellular 1993 - 1999
Cybertel 1990 - 1993
Skills
Telecommunications, Process Improvement, Leadership, Strategic Planning, Sales, Solution Selling, Telephony, Direct Sales, Optical Fiber, Wireless, Cloud Computing, Cisco Technologies, Co-location, Customer Satisfaction, Data Center, Disaster Recovery, Managed Services, MPLS, Networking, Network Security, SIP Trunking, Call Centers, Sales Operations, Salesforce.com, Sales Process, Selling, Strategic Partnerships, VoIP, Vendor Management, Security, Account Management, WAN
Education
Columbia College 1995 — 1997
General
University of Central Missouri 1983 — 1985
magicJack VocalTec 2014 - Present
U.S. Cellular 2009 - 2013
U.S. Cellular 2007 - 2009
US Cellular 2006 - 2007
U.S. Cellular 2004 - 2006
Textron (Greenlee Electrical) 2003 - 2004
AT&T (Formerly Ameritech Cellular) 2000 - 2002
Ameritech Cellular 1994 - 2000
Skills
Cross-functional Team..., Forecasting, Strategy, CRM, Marketing Strategy, Budgets, Pricing, Analytics, Leadership, Management, Business Planning, Strategic Planning, Analysis, Customer Retention, Financial Analysis, Competitive Analysis, Microsoft Excel, P&L Management, Financial Modeling, Marketing Research, Sales Operations, B2B, Segmentation, Customer Satisfaction
Education
Judson University
B.A., Management & Leadership, 3.8 GPA, magna cum laude
Harper College
A.A., Business / Accounting
Opportunities, Inc. / Diversified Personnel Services April 2013 - Present
Independently Employed as Care Provider November 2010 - November 2012
Scholastic 2008 - 2010
Home Day Care Provider 2000 - 2008
Ameritech Cellular January 1995 - January 2000
Skills
New Business Development, Sales
Education
Edgewood College 1993 — 1996
Bachelor's Degree, Business Administration and Management, General and Business Marketing
Tao Wow Pet Sitting June 2015 - October 2015
Amazon October 2014 - April 2015
Coldwater Creek November 2013 - August 2014
Precision Payroll of America November 2010 - September 2011
Self Employed August 2009 - November 2010
Gateway Youth Care/Antioch High School Dist. 117 March 2002 - August 2008
Ameritech Cellular July 1994 - September 1996
Contempo Design January 1993 - August 1994
The Bradford Group January 1990 - January 1993
The Bradford Group January 1990 - June 1990
Skills
Trade Show Coordination, Advertising, Marketing, Social Media, Painting, Guitarist, Flautest, Drummer, Sculpter, Social Media Marketing, Trade Shows, Facebook, Research, Social Networking, Entertainment, Drums, Account Management
Education
Allied Business School 2013 — 2013
Certificate, Pharmacy Technician/Assistant, TBD
Triton College 1992 — 1993
Desktop Publishing
Columbia College Chicago
none, Art and Entertainment Management
The School of the Art Institute of Chicago
Video Production
William Rainey Harper college 1978 — 1978
Music Theory and Composition, B
John Hersey High School 1975 — 1978
Diploma, General, Music
AT&T Mobility Solutions Centers Tools & Technology 2009 - Present
AT&T formally known as Centennial Wireless 2005 - 2009
AT&T formally known Centennial Wireless 2002 - 2005
RANDSTAD EMPLOYMENT SERVICES (L.S. AYRES) November 2000 - July 2002
Ameritech Cellular 1996 - 1998
Macy's formally known as L.S. Ayres 1991 - 1996
Walgreens 1986 - 1991
Skills
Wireless, Help Desk Support, Telecommunications, Customer Service, Product Knowledge, Solution Selling, Account Management, Sales Management, Direct Sales, New Business Development, Fundraising, Social Media, Mobile Devices, Product Management, Contract Negotiation, Event Management, Account Growth, Account Maintenance, Competitive Strategies, Sales Presentations, Technical Sales..., Strong Customer..., Community Outreach, Communication Skills, Sales, Entrepreneurship, Customer Retention, Economic Growth, Team Building
Education
Indiana Institute of Technology 2011 — 2013
Bachelor of Applied Science (B.A.Sc.) in Business Management, Organizational Leadership
Ivy Tech Community College 1998 — 2000
Associate of Science (A.S.), Information Technology concentration in Computer Networking
Englewood High School
Verizon and Redbox Digital Entertainment 2014 - 2015
Verizon and Redbox Digital Entertainment 2012 - 2014
Verizon Telecommunications 2011 - 2012
Verizon 2006 - July 2011
Verizon Wireless 1999 - 2006
Ameritech Cellular 1995 - 1999
Skills
Telecommunications, Leadership, Wireless, Strategic Partnerships, Product Management, Vendor Management, Cross-functional Team..., Mobile Devices, Business Development, Go-to-market Strategy, Strategic Planning, Contract Negotiation, Streaming Media, Executive Relationships, Project Management, Revenue Growth..., Pricing, Digital Distribution, Strategy
Education
Northwestern University
Bachelors of Science, Sociology/Science/Mathematics
Lake Forest Graduate School of Management 2006 — 2009
MBA, Business
DST Customer Communications September 2015 - Present
DST Output February 2015 - Present
DST Output May 1996 - Present
Microdynamics Group January 1993 - April 1996
Ameritech Cellular September 1982 - September 1993
Skills
Strategy, Solution Selling, Account Management, Strategic Planning, Cross-functional Team..., Product Management, Cloud Computing, Management, Product Marketing, Call Center, Sales Management, CRM, B2B, Customer Satisfaction, Business Development, Team Leadership, New Business Development, Team Building, Process Improvement, Program Management, SaaS, Strategic Partnerships, Selling, Contract Negotiation, Sales, Leadership, Vendor Management, Salesforce.com, Change Management, Sales Process, Integration, Professional Services, Project Management, Operations Management, Business Analysis, Business Process..., Start-ups, Outsourcing, Direct Sales, Lead Generation, Product Development, Executive Management, Forecasting, Telecommunications, Sales Operations, P&L Management, Key Account Management, Business Intelligence, Enterprise Software, Competitive Analysis
Education
Quinlan School of Business, Loyola University Chicago 1981 — 1983
MBA, Business
Augustana College 1976 — 1980
BA, Business, Accounting, Economics
University of Illinois at Urbana-Champaign April 2013 - Present
Parkland College February 2006 - April 2013
American Legion Post 559 2000 - 2010
Roberson Transportation June 2002 - June 2003
Ameritech Cellular September 1996 - July 1999
Skills
Public Speaking, Non-profits, Microsoft Office, Research, Event Planning, Community Outreach, Public Relations, Marketing Communications, Customer Service, Employee Relations, Microsoft Excel, PowerPoint, Access, Payroll, Microsoft Word, Human Resources, Leadership, Training, Analysis, Leadership Development, Administration, Social Networking, Teamwork, Policy, Team Leadership, Employee Benefits, Time Management, Career Counseling, System Administration, Higher Education, Resume Writing, Budgets, Social Media, Nonprofits, Conflict Resolution, Data Analysis, Staff Development, Project Planning, Organizational..., Program Management, Outlook, Coaching, Accounts Payable, Supervisory Skills, Instructional Design, Event Management, Management, Recruiting, Government, Change Management
Education
Grand Canyon University 2014 — 2018
Doctor of Philosophy (Ph.D.), Organizational Leadership
Eastern Illinois University 2012 — 2014
Master's Degree, Technology
Eastern Illinois University 2010 — 2012
Bachelor's Degree, Organizational Professional Development
Parkland College 2008 — 2010
Associate's Degree, Business Management
Bladensburg High School
Community College of the Air Force
Chapel Management Specialist
Virginia Commonwealth University 2013 - Present
Various Theatres 1993 - Present
Pattern Perfect Consulting February 2002 - May 2012
Accolo Inc. February 2007 - August 2007
Randstad InHouse Services May 2004 - November 2004
ABN AMRO 1999 - 2002
Ameritech Cellular May 1998 - May 1999
IMC Solutions 1997 - 1998
Motorola May 1992 - February 1997
Skills
Behavioral Interviewing, PeopleSoft, Leading People, Non-profits, Leadership, Recruiting, Talent Acquisition, Organizational..., Employee Relations, Human Resources
Education
Virginia Commonwealth University 2013 — 2015
Master of Fine Arts (MFA), Theatre/Theater Pedagogy
Loyola University Chicago 1991 — 2008
MSHR, Human Resources
University of Illinois at Urbana-Champaign 1987 — 1991
B.A., Speech Communication
Fremd HS
Marsh & McLennan January 2013 - April 2013
Nextel Communications March 2000 - September 2004
Ameritech Cellular March 1995 - March 2000
Authorized Cellular March 1993 - December 1994
Skills
Sales, Business Development, Sales Operations, Marketing, Management, Sales Process, New Business Development, Strategy, Account Management, Leadership, Advertising, Selling
Education
Kaplan Financial Education 2013 — 2013
Licensed Resident Solicitor/Producer, Property and Casualty, Pass
Ferris State University 1986 — 1988
Comcast Business June 2012 - Present
Comcast May 2010 - March 2011
Comcast Cable August 2008 - January 2010
Comcast Cable December 2006 - August 2008
Consulting September 2001 - December 2006
ADC September 2000 - September 2001
MediaOne May 1998 - September 2000
MIDCOM Long Distance Services October 1997 - May 1998
Sprint PCS March 1996 - October 1997
Ameritech Cellular June 1992 - March 1996
Skills
Facilitators, Presentations, Analysis, Projects, Inter-personal, Visio, Telecommunications, Cross-functional Team..., Product Management, Wireless, Vendor Management, VoIP, Program Management, Project Management, Data Center, Ethernet, Switches, Network Engineering, Network Design, Strategy, Networking, Leadership, Telephony, Disaster Recovery, System Deployment, Management, Computer Network..., Software Documentation, Broadband, Process Improvement, Integration
Education
University of Notre Dame - Mendoza College of Business
Project Management
Harvard Business School
non-degree program, Enhancing Executive Influence
Yale University
non-degree program, The Visual Display of Quantitative Information
University of Michigan
non-degree program, Finance for the Non-Financial Manager
Ciena
Cray Supercomputer
System Administration
Lucent
Nortel
Florida Power and Light
Quality
AT&T January 2012 - Present
AT&T July 2007 - December 2011
Sprint Nextel September 2000 - February 2007
Sprint Nextel September 1998 - August 2000
Ameritech Cellular 1995 - 1997
Education
DePaul University 1999 — 1999
Certificate Program, School of Computer Science, Telecommunications and Information Systems
Providence College 1989 — 1993
Bachelor of Arts, Liberal Arts
PNC Financial Services Group / National City Bank 2008 - June 2015
National City Bank / MidAmerica Bank 2004 - 2008
MidAmerica Bank 2002 - 2004
School District 54 2001 - 2002
Allstate Insurance 1998 - 2001
Ameritech Cellular 1994 - 1998
Skills
Certified Advanced..., Achieve Global Certified, Certified DDI..., Gallup Strengths, DISC, Leadership Development, Instructional Design, Training, Instructor-led Training, Interviews, Management, Adult Education, Team Building, Culture Change, Training Delivery, Coaching, Leadership, Needs Analysis, Organizational..., Onboarding
Education
Bradley University 1990 — 1994
BA, English & Spanish
Tubular Steel Inc November 2008 - Present
Tradesman International 2006 - 2008
Sprint Nextel 2001 - 2006
Ameritech Cellular 1995 - 2001
Sherwin Williams 1991 - 1995
Manco Tape 1987 - 1990
Skills
Strategic Planning, Customer Relations, Negotiation, Sales Management, Consultative Selling, New Business Development, Microsoft Office, Contract Negotiation, Problem Solving, Inventory Management, Energy, Operations Management, Logistics, Gas, Account Management, Customer Service, Procurement, Excel, Team Building, Business Strategy, Steel, Word, Scheduling, Purchasing, Forecasting, Sales, Sales Operations, Manufacturing
Education
Bowling Green State University 1986 — 1991
Bachelors, Marketing
North Olmsted High School
Business
Bryan Cave LLP July 1999 - Present
Morrison & Hecker, LLP August 1998 - July 1999
Ameritech Cellular 1991 - 1995
Skills
Due Diligence, Corporate Governance, Start-ups, Contract Management, Finance, Mergers & Acquisitions, Business Planning, Mergers, Litigation, Strategy, Corporate Law, Contract Negotiation, Negotiation, Telecommunications, Real Estate
Education
University of Missouri-Columbia School of Law 1995 — 1998
J.D.
Columbia College 1987 — 1991
B.S., Business Administration
Hickman High School 1983 — 1986
Sentinel Technologies February 2008 - Present
Horace Mann August 2003 - February 2008
Getronics December 1999 - August 2003
Ameritech Cellular June 1996 - December 1999
Skills
PMP, Vendor Management, Process Improvement, SDLC, Business Analysis, Program Management, Project Management, Cross-functional Team..., IT Management, Business Process..., SharePoint, Visio, MS Project, Disaster Recovery, Change Management, PMO, Agile Methodologies, IT Operations, Security, IT Strategy, Data Center, Team Leadership, Project Planning, Telecommunications, Requirements Gathering, Integration, Troubleshooting, Requirements Analysis, Software Project..., Project Portfolio..., Enterprise Architecture, Software Documentation, Business Intelligence, Cloud Computing, Risk Management, ITIL, Software Development, Resource Management, IT Service Management, Information Technology, Professional Services, Business Process, SaaS, Virtualization, Managed Services, Cisco Technologies, VoIP, Infrastructure, CRM, Consulting
Education
Knox College 1988 — 1992
BA, Politcal Science
HP Software March 2015 - Present
HP Software March 2011 - Present
Northern Trust February 2008 - March 2011
TIAA-CREF May 2005 - December 2007
United States Cellular October 2004 - April 2005
PrimeCo Personal Communications January 2003 - November 2003
Doerge Capital Management 2000 - 2003
Aerial Communictions, Inc. (acquired by T-Mobile) 1997 - 2000
QuBX Consulting 1994 - 1997
Ameritech Cellular 1991 - 1994
Skills
ITIL, Project Portfolio..., SDLC, IT Strategy, Process Improvement, Program Management, Business Process..., Cloud Computing, IT Service Management, Telecommunications, Business Development, Technical Sales..., Management Consulting, Business Relationship..., Professional Services, Business Strategy, Strategic Planning, Enterprise Software, Project Management, PMO, Cross-functional Team..., Operations Management, IT Management, Vendor Management, Team Leadership, Solution Architecture, Software Development, Integration, Telecom BSS, Telecommunications..., eTOM, SOX, COBIT, HTML, Java, JavaScript, ASP.NET, Microsoft SQL Server, COBOL, C++, Requirements Analysis, Mergers, SaaS, Financial Services, Mobile Devices, Strategy, Pre-sales, Mergers & Acquisitions
Education
The University of Chicago Booth School of Business 1994 — 1997
MBA, Finance
DePaul University 1987 — 1988
Certificate, Computer Career Program
Northern Illinois University 1981 — 1986
BS, Economics
De La Salle Institute 1977 — 1981
High School
Sprint Nextel 2012 - Present
Sprint 2000 - 2012
Ameritech Cellular 1990 - 2000
Skills
Wireless, Telecommunications, Mobile Devices, CDMA, Direct Sales, M2M, Cellular Communications, Marketing, Sales, Customer Retention, Sales Management, Solution Selling, Account Management, Unified Communications, Managed Services, Call Centers, B2B, VoIP, Sales Operations, Channel Partners, Customer Experience, Selling, Product Management, Strategic Partnerships, Salesforce.com, Sales Process, 4G, Product Marketing, Cold Calling, Mobile Technology, SaaS, Customer Satisfaction, MPLS
Education
Central Michigan University 1997 — 2000
Masters of Science & Administration, Business, Interpersonal Communications
Michigan State University 1980 — 1984
Bachelor of Arts, Telecommunications, Marketing, Advertising
Frontier Communications January 2011 - Present
Frontier 2010 - 2013
TDS Metrocom March 2005 - February 2011
US Cellular 2000 - March 2005
Ameritech Cellular 1993 - 1998
Sherwin Williams 1992 - 1994
Skills
Direct Sales, Sales Management, Managed Services, Telecommunications, Solution Selling, Management, B2B, Channel, New Business Development, Account Management, Product Management, Sales Operations, Leadership, Sales Process, Cold Calling, Sales, Business Development, Salesforce.com, Product Marketing, Strategic Partnerships, Selling, Lead Generation, Marketing Management, Marketing Strategy, VoIP, Wireless, Channel Partners, Cloud Computing, Unified Communications, Call Centers, Telephony, Customer Retention, Team Leadership, MPLS, IP
Education
Eastern Illinois University 1990 — 1992
B.A., Economics
Eastern Illinois University 1990 — 1992
Bachelor's degree, Economics
AT&T September 2012 - Present
AT&T Mobility March 2009 - September 2012
ATT Mobility March 2003 - March 2009
ATT Mobility (formerly Cingular Wireless) October 2001 - March 2003
Ameritech Cellular June 1998 - October 2001
Skills
Wireless, LTE, Network Design, Telecommunications, Vendor Management, TCP/IP, Switches, UMTS, T1, SS7, IP, Broadband, Cellular Communications, GSM, Networking, 3G, ATM networks, Computer Network..., Provisioning, 4G, CDMA, Ethernet, VoIP, SDH, MPLS, WiMAX, Network Engineering, Wireless Networking, Managed Services, Frame Relay, Mobile Devices, ATM Networks
Education
DePaul University
Master’s of Business Administration, Management Information Systems
Northern Illinois University
Bachelors of Science, Computer Science
Recently Retired Director of Privacy April 2015 - Present
U.S. Cellular September 2007 - April 2015
US Cellular July 2002 - August 2007
PrimeCo January 2002 - June 2002
Verizon Wireless June 1999 - May 2001
Ameritech Cellular July 1997 - May 1999
Ameritech Cellular January 1993 - June 1997
Ameritech Cellular November 1989 - December 1992
Skills
Privacy, Wireless, Compliance, Management, Privacy Law, Data Privacy, Forecasting, Finance, Direct Marketing, Customer Retention, Analytics, Vendor Management, Contract Negotiation, Telecommunications, Leadership, Financial Analysis, Program Management, Enterprise Software, Strategy, Process Improvement, Cross-functional Team..., Analysis, Sales, Mergers & Acquisitions
Education
DePaul University
MBA, Finance & Marketing
DePaul University
BSC, Accounting
Verizon Wireless August 2015 - Present
Verizon Wireless October 2006 - August 2015
Nextel Communications 1997 - 2006
Ameritech Cellular 1991 - 1997
Skills
Quotas, M2M, Wireless, Telecommunications, Cold Calling, Account Management, Solution Selling, Direct Sales, B2B, Sales, Customer Retention, Sales Management, Customer Satisfaction, Managed Services, Sales Process, Salesforce.com, Mobile Devices, Sales Operations, Management, Cellular Communications, Team Building
Education
Northern Michigan University 1986 — 1989
BS, Political Science
Lake Superior State University 1984 — 1986
East Lansing High School 1980 — 1984
Massage Envy April 2012 - Present
Coastal Claims Company April 2008 - March 2012
FDOT April 2006 - April 2008
The Shelly Company January 2005 - December 2005
Franklin University September 1999 - December 2004
Ameritech Cellular September 1990 - June 1999
Skills
Telecommunications, VoIP, Vendor Management, Call Center, Cisco Technologies, System Administration, Project Management, Active Directory, Leadership, Customer Service, Budgets, Team Building
Education
Franklin University 1995 — 2000
BS, Business Administration
OLYMPIC STEEL, INC October 2005 - Present
Olympic Steel October 2005 - Present
AT&T Mobility July 1995 - November 2002
Ameritech Cellular June 1995 - July 2000
Skills
Purchasing, Sales, Pricing, Sales Operations, Sales Management, Negotiation, Account Management, Management, Manufacturing, Steel, Forecasting, Inventory Management, Marketing, Stainless Steel, Program Management, Cross-functional Team..., New Business Development, Product Management, Lead Generation, CRM, Contract Negotiation, Direct Sales, Business Development, Microsoft Excel, Access, Strategic Planning, Continuous Improvement
Education
University of Phoenix 2003 — 2005
BA, Business/Marketing
College of DuPage 1994 — 1999
AA, Business/Marketing
Real Valuation Services 2011 - Present
Chicago Appraisal Center March 2003 - Present
Century 21 Elm, Realtors February 2000 - Present
Sprint PCS February 2001 - February 2003
Ameritech Cellular January 1991 - April 2000
Ameritech Cellular 1991 - 2000
Skills
Realty, House, Investors, Referrals, First Time Home Buyers, Buyer Representation, New Home Sales, Buyers, Listings, Luxury, Property, Refinance, Sales, Income Properties, Townhomes, Waterfront, HUD, SFR, Rentals, Contract Negotiation, Vacation Homes, New Homes, Negotiation, Relocation Buyers, Seller Representation, Real Estate Economics, Market Analysis, Real Property, Real Estate
Education
Illinois State University 1986 — 1990
B.S., Theatre
Lake Park High School
salesforce.com July 2013 - Present
Microsoft December 2012 - July 2013
Oracle July 2011 - December 2012
Oracle December 2006 - July 2011
Compuware/Changepoint September 2000 - February 2006
Healthx 2006 - 2006
Eviciti 1999 - 2000
Ameritech Cellular 1997 - 1999
TNT Express Worldwide 1990 - 1996
Skills
Salesforce.com, CRM, Business Alliances, Direct Sales, Account Management, Demand Generation, Business Intelligence, Go-to-market Strategy, Sales Management, ERP, Lead Generation, SaaS, Cloud Computing, Partner Management, Business Strategy, Quota Achievement, Presidents Club, Vendor Management, Leadership, Management, Strategy, Software Industry, Business Process, Sales, Selling, Channel Partners, Strategic Partnerships, Product Management
Education
Indiana Wesleyan University 1997 — 2000
MBA, Business Administration and Management, General
University of Houston 1978 — 1982
BBA, Marketing
Stratford High School - Houston
CTS May 2015 - Present
AT&T January 2012 - May 2015
AT&T December 2010 - January 2012
AT&T October 2008 - December 2010
AT&T November 2006 - October 2008
Cingular July 2005 - October 2006
Independent March 2002 - July 2005
IPCS January 2000 - March 2002
Ameritech Cellular September 1993 - January 2000
Skills
Network Engineering, Wireless, Networking, Network Design, Management, Wireless Networking, Leadership, Telecommunications, VoIP, MPLS, Managed Services, Analysis, Long Distance, Product Marketing, LTE, Cellular Communications, Vendor Management, Mobile Devices, 4G, WiFi
Education
DeVry Institute of Technology
Computer Science for Business
Wireless Industry
Engineering, Finance & Business Development
Voice Data Systems May 2004 - Present
Ameritech / ATT January 1979 - February 2001
Ameritech Cellular 1994 - 1997
Michigan Bell Telephone 1979 - 1984
Skills
Telecommunications, Sales Management, Unified Communications, Solution Selling, VoIP, New Business Development, Customer Relations, Strategic Planning, Wireless, Team Leadership, Customer Service, Customer Satisfaction, Co-location, Managed Services, Direct Sales, MPLS, SIP, IP, Hosted Services, Account Management, Cloud Computing, Call Centers, Telephony, Sales, Avaya, Professional Services, Selling, Data Center, Competitive Analysis, WAN, LAN-WAN, Channel Partners, Networking, Cisco Technologies, SIP Trunking, Network Design, Leadership, T1, Ethernet, Switches
Education
Central Michigan University
SXC DirectorSXC Health Solutions, inc.2005 - Present
AT&T 2000 - 2004
Ameritech Cellular 2000 - 2004
Moore 2000 - 2004
VNU 2000 - 2004
AC Nielsen 2001 - 2002
The Nielsen Company 2000 - 2001
verizon 1999 - 2001
verizon wireless 1999 - 2001
Anixter 1999 - 2001
Education
DePaul University
Tech Mahindra December 2012 - Present
Tech Mahindra April 2011 - December 2012
AT&T March 1997 - March 2011
Ameritech Cellular August 1994 - March 1997
Ameritech Cellular August 1993 - August 1994
Skills
Telecommunications, Unix, Integration, Data Center, Requirements Analysis, Troubleshooting, TCP/IP, SQL, Java, Oracle, Program Management, System Deployment, Wireless, Project Management, Change Control, Testing, Production Support, SDLC, Mobile Devices, Vendor Management, Software Development, Cloud Computing, Disaster Recovery, Linux, Perl, Team Leadership, IT Operations, ITIL
Education
Columbia College Chicago 1989 — 1991
BA, Motion Picture Production - Cinematography
Buffalo Grove High School 1982 — 1986
High School Diploma
Vineyard Columbus Church June 2015 - Present
Marysville Public Library December 2012 - May 2015
Marysville Public Library June 2004 - December 2012
Ameritech Cellular September 1991 - November 1996
Skills
Grant Writing, Volunteer Management, Event Planning, Program Development, Microsoft Office, Public Speaking, Event Management, Social Media, Newsletters, Editing, Research, Public Relations, Nonprofits, Fundraising, Blogging, Administration, Copy Editing, Facebook, Higher Education, Marketing, Community Outreach, Community Development, Teaching, Press Releases, Leadership, Program Management, Proofreading, Grants, Leadership Development
Education
Indiana University Bloomington 1985 — 1989
Bachelor of Arts (B.A.), Religion/Religious Studies
Allstate April 2013 - Present
The Northern Trust Bank May 2011 - April 2012
CSC June 2007 - July 2008
North American Service June 2007 - July 2008
CSC May 2006 - June 2007
CSC January 2005 - May 2006
CSC Consulting January 1999 - January 2005
CSC Consulting January 1999 - January 2005
Ameritech Cellular January 1997 - January 1999
Ameritech Cellular January 1995 - January 1999
Skills
Service Delivery, ITIL, Documentation, Process Improvement, Business Process, SDLC, Software Documentation, Change Management, IT Service Management, Disaster Recovery, Cross-functional Team..., Data Center, Leadership, Team Leadership, Analysis, Incident Management, Training, IT Operations, Management, Security, Troubleshooting, Sla, Networking, Technical Support, Vendor Management, IT Management
Education
Kendall College 1985 — 1986
Kendall College, School of Culinary Arts
Oakton Community College
Liberal Arts
Ameritech Cellular 1994 - 2000
Education
Franklin University 1995 — 2000
AT&T Mobility November 2008 - Present
AT&T July 2007 - November 2009
Cingular Wireless June 2004 - July 2007
Cingular Wireless September 1998 - June 2004
Ameritech Cellular September 1997 - September 1998
Ace Hardware January 1996 - September 1997
Skills
Technical Support, Hardware, Telecommunications, Mobile Devices, Mobile Technology, LTE, Enterprise Mobility, Wireless Networking, Computer Network..., Call Centers, Networking, UMTS, TCP/IP, Network Design, Cellular Communications, System Deployment, Unified Communications, Management, Wireless, VoIP, Troubleshooting, Business Process, Six Sigma, Switches, Integration, Managed Services, WAN, Cisco Technologies, Ethernet, Cloud Computing, Data Center
Education
Argosy University Chicago 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Illinois State University 1992 — 1995
BS, Business Administration, Information Systems
University of Illinois June 2005 - Present
Amdocs April 1992 - February 2005
Ameritech Cellular December 1985 - January 1992
Skills
Customer Service, Telecommunications, Program Management, Project Management, Business Analysis, Process Improvement, Change Management, Analysis, Strategic Planning, Visio, Software Project..., Management, Requirements Analysis, Public Speaking, Microsoft Office, Leadership, Project Planning, Business Process, Management Consulting, Budgets, Cross-functional Team..., Data Analysis, Training
Education
University of Illinois at Urbana-Champaign 2005 — 2009
Masters in HR and Industrial Relations, HR
Eastern Illinois University 1978 — 1982
BA, Sociology
Cengage Learning 2009 - Present
Ameritech Cellular 1988 - 1998
Skills
Publishing, Marketing Strategy, Advertising, Online Publishing
Education
Concordia University-Ann Arbor 1992 — 1993
Cingular Wireless 1997 - 2001
Ameritech Cellular 1997 - 2001
Ameritech Cellular/SBC/Cingular Wireless 1996 - 2001
Education
Henry Ford Community College 1972 — 1973
ATT January 2011 - Present
ATT Mobility July 2000 - January 2011
Ameritech Cellular July 1996 - July 2000
Skills
Vendor Management, Linux, Solaris, Troubleshooting, Leadership, Telecommunications, IP, Project Management, Unix, Process Improvement, Cross-functional Team..., Organizational Structure, Hardware, Team Building, Oracle, Wireless, Networking
Education
Devry 1998 — 2011
Bachelors of Science in Technical Management, Strength in Business Management and Network Engineering
Illinois Institute of Technology 1998 — 1999
AT&T 2005 - Present
Cingular 2000 - 2005
Ameritech Cellular 1997 - 2000
Motorola Mobility 1995 - 1997
Motorola Mobility 1994 - 1995
Education
Indiana University - Kelley School of Business 1998 — 2000
MBA
Marquette University 1989 — 1994
BSEE
Verizon Wireless July 2013 - Present
Verizon Wireless December 2003 - Present
Verizon Wireless June 1999 - December 2003
Ameritech Cellular January 1998 - June 1999
Skills
Wireless, Telecommunications, Call Center, Customer Satisfaction, Sales, Strategic Planning, Product Marketing, Customer Service, 4G, Coaching, B2B, Call Centers, Cellular Communications, Marketing Strategy
Education
Indiana Wesleyan University 2013 — 2015
Master of Business Administration (M.B.A.)
Eastern Illinois University 1986 — 1990
BS, Elementary Education
Absolute Theater January 1998 - Present
Circuit City April 1998 - December 1998
Ameritech Cellular 1995 - 1996
Pioneer Electronics USA Inc. 1990 - 1994
Skills
Consumer Electronics, Home Automation, Marketing Strategy, Sound, Retail, Sales Management, Product Marketing, New Business Development, Sales, Product Development, Trade Shows, Negotiation, Product Management, Account Management, Marketing, Team Building, Competitive Analysis, Customer Service, Strategic Planning, Multi-channel Marketing, Leadership, Training, Sales Operations, B2B, Strategic Partnerships, Direct Sales, Marketing Management, Key Account Management, Start-ups
Education
Franklin University 1972 — 1975
B.S. Business, Business Management
The Ohio State University 1969 — 1972
Business Administration and Management, General
Motorists Insurance Group January 2004 - Present
Yenkin Majestic Paint Company August 2002 - January 2004
CheckFree March 1999 - March 2002
Sterling Commerce September 1998 - March 1999
Ameritech Cellular November 1991 - 1997
Skills
Insurance, Property & Casualty..., General Insurance, Business Analysis, Customer Service, Marketing, Sales, Microsoft Excel, Team Building, Commercial Insurance, Process Improvement, Liability, Training
Education
Franklin University 2013 — 2014
Master's degree, Business Psychology
Franklin University 2009 — 2012
Bachelor's Degree, Marketing
Columbus State 1991 — 2004
Associate's degree, Marketing
Eastern Kentucky University 1989 — 1994
Fashion Merchandising
Old West Properties January 2010 - Present
Platinum Communications June 2008 - December 2009
Palace Sports & Entertainment February 2007 - June 2008
AT&T Wireless May 1995 - February 2007
AT&T 2001 - 2007
Ameritech Cellular 1998 - 2003
Westin Hotels and Resorts 1989 - 1992
Skills
Access, Sales, Leadership, Management, Strategic Planning, Budgets
Education
Wayne State University 1995 — 1999
Masters, Finance
Central Michigan University 1985 — 1989
BSBA, Hotel Restaurant Management
US Cellular June 2006 - Present
Verizon Wireless 1999 - 2001
Ameritech Cellular 1993 - 1999
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA
University of Illinois at Urbana-Champaign
B.S.
Verizon Wireless June 2013 - Present
Verizon Wireless 2004 - Present
Verizon Wireless 2002 - 2003
Verizon Wireless 2002 - 2002
Sprint PCS 2001 - 2001
Verizon Wireless 2000 - 2001
Ameritech Cellular 1998 - 2000
Skills
Business Transformation, Performance Improvement, Change Management, Project Management, Process Improvement, Risk Management, Cross Functional Team..., Vendor Management, Call Centers, Integration, Wireless, Financial Reporting, CDMA, M2M, Bilingual-English/Spanis..., Cross-functional Team..., Telecommunications, Financial Analysis, Customer Retention, Leadership, Product Management, Cellular Communications, 4G, Product Development, Management, EVDO, Customer Experience, Strategy, Sales, Customer Satisfaction, Finance, Forecasting, Strategic Partnerships, Sales Operations, Competitive Analysis, Mobile Devices, Team Leadership, P&L Management, CRM, Business Analysis, Wireless Broadband, Operations Management, Account Management, Business Process..., Sales Process, Program Management, Business Development
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (MBA)
Indiana University Bloomington
Bachelor of Science (B.S.), Finance
Verizon Wireless October 2011 - Present
Verizon Wireless June 2008 - September 2011
Verizon Wireless April 2007 - June 2008
Verizon Wireless 2004 - April 2007
Verizon Wireless July 2000 - 2004
Ameritech Cellular May 1998 - June 2000
Skills
Telecommunications, Wireless, Contract Negotiation, Mergers, Team Building, Sales Operations, Litigation, Marketing, Corporate Law, Product Management, Project Management, Commercial Litigation, Cross-functional Team..., Program Management, Training, Government Contracting, Licensing, E-commerce, Strategic Planning, Change Management, Mergers & Acquisitions, Strategy, Public Speaking, Vendor Management, Process Improvement, Mobile Devices, Team Leadership, Leadership, Legal Writing, Management, Strategic Partnerships, Business Strategy
Education
The University of Chicago - Booth School of Business 2000 — 2002
MBA
Harvard Law School 1990 — 1993
JD
University of Miami 1986 — 1990
BBA, Accounting
Southwest Community Services, Inc. December 2014 - Present
Genesis Pure June 2011 - Present
USIS June 2010 - Present
Bridium 2003 - 2004
Assurant Group 2002 - 2003
Nationwide Insurance 2000 - 2001
Allstate Ron Vaughn Insurance Agency 1999 - 2000
Ameritech Cellular 1994 - 1998
Skills
Claim, Coaching, Community Outreach, Customer Service, Event Planning, Leadership, Leadership Development, Management, Microsoft Excel, Marketing, Microsoft Office, PowerPoint, Public Speaking, Recruiting
Education
Brown Mackie College-Merrillville 2012 — 2014
Associate of Arts (A.A.), Occupational Therapy/Therapist
Keller Graduate School of Management of DeVry University 1999 — 2002
MBA, Human Resources
Western Illinois University 1987 — 1991
Bachelor of Arts (B.A.), Economics
Robert Lindblom 1983 — 1987
High School, General Studies
Selectica April 2013 - Present
Vision Solutions June 2011 - March 2013
Vision Solutions January 2011 - May 2011
AT&T Advertising Solutions 2002 - December 2010
AT&T Advertising Solutions 2002 - 2008
SecurityLink by Ameritech 2000 - 2001
Ameritech - Corporate Communications 1999 - 1999
Ameritech Cellular 1997 - 1999
Skills
Lead Generation, Salesforce.com, B2B, Sales Process, Account Management, Cold Calling, Solution Selling, New Business Development, Online Advertising, Sales, Advertising, Selling, Direct Marketing, Leadership, Marketing, Customer Retention, Email Marketing, Sales Operations, Enterprise Software, IASTA, Sales Presentations, Telemarketing, Local Search, Sales Management, SEM
Education
Ball State University 1988 — 1993
BS, Marketing - Sales
Perry Meridian High School 1984 — 1988
HS Diploma
St. Barnabas
McKesson January 2014 - Present
LifeCircles January 2012 - December 2012
AT&T January 2009 - December 2009
AT&T October 2006 - January 2009
AT&T July 2001 - October 2006
EDS Advanced Solutions May 2000 - June 2001
EDS/Volkswagen Roadside Assistance 1998 - 2000
Ameritech Cellular October 1994 - March 1998
Skills
RHIT, Medical Coding, HIPAA, Medical Terminology, Data Entry, Medical Billing, EHR, Call Center, Fax, 10 Key, Healthcare Information..., Software Documentation, Filing, Epic Systems, CPOE, Call Centers, Telephone Skills, EMR
Education
Ferris State University 2010 — 2011
Associate of Arts and Sciences (AAS), Health Information Technology, 3.51
Western Michigan University 1991 — 1994
Masters, English
Grand Valley State University 1985 — 1989
Bachelors, English
Accenture August 2000 - Present
Ameritech Cellular August 1993 - August 2000
Skills
General Ledger, Financial Reporting, Accounts Receivable, Finance, Accounts Payable, Fixed Assets, Financial Analysis, Analysis, Financial Accounting, Sarbanes-Oxley Act
Education
College of Lake County
Associate of Science (A.S.), Business/Commerce, General
Western Illinois University
Bachelor of Applied Science (B.A.Sc.), Accounting
International Dehydrated Foods September 2014 - Present
Dairy Farmers of America January 2013 - Present
Dairy Farmers of America January 2012 - January 2013
Dairy Farmers of America January 2011 - December 2011
Dairy Farmers of America September 2003 - January 2011
State of Missouri - Office of Admin. Div of Info Systems 1998 - 2003
Ameritech - Capital Cellular April 1995 - January 1998
Ameritech Cellular 1995 - 1995
Skills
IT Management, Vendor Management, Team Leadership, Program Management, Mobile Device Management, Enterprise Agreements, Telecommunications..., Avaya, Team-oriented, Service Delivery..., Managed Services, Hosted Microsoft..., AT&T Connect, AT&T Business Direct, Teamwork, Cross-functional Team..., VoIP, Dedicated Professional, Harley Davidson, Cross Functional..., Cisco VoIP, Teleconferencing, Mobile Devices, Mobile Technology, Service Delivery, Hosted Voice, Sales, Sales Management, MPLS, MPLS Networking, WAN Optimisation, Riverbed, LEC, Centrex, Wiring, Government, Government Proposals, Public Sector, Vendor Contracts, Management, Integration, Project Management, Leadership, Process Improvement, Telecommunications, Troubleshooting
Education
Missouri State University 2002 — 2004
Master of Science (M.S.), Computer Information Technology
Columbia College
Bachelor of Science (B.S.), Computer Information Systems
Century Insurance Group June 2003 - November 2005
WOW Internet & Cable October 2001 - June 2003
Qwest Communications August 1997 - July 2000
Ameritech Cellular April 1992 - November 1996
Skills
Microsoft Excel, Training, Human Resources, Microsoft Office, Outlook, Leadership, Time Management, Program Management, Software Documentation, Product Management, Administrative..., Strategic Planning, Access, Project Planning, Administrative..., Customer Service, Management
Education
Erie Community College
No Degree, Banking Operations, Finance
AT&T August 2007 - February 2009
Chad-Nic Properties January 2001 - August 2007
Heartland Home Finance January 1998 - January 2001
Ameritech Cellular January 1995 - January 1998
Education
California State University-Sacramento
Bachelor of Science, Accountancy
Boeing December 2008 - Present
Design Systems, Inc. 1999 - 2008
Amertitech Cellular 1984 - 1990
Ameritech Cellular 1981 - 1988
Skills
Manufacturing..., Engineering Management, Lean Manufacturing, Six Sigma, Root Cause Analysis, Industrial Engineering, Continuous Improvement, Process Engineering, Value Stream Mapping, Engineering, Manufacturing, Project Engineering, FMEA, 5S, Kaizen
Education
Lindenwood University 2010 — 2011
Masters of Business Administration, Business
Fontbonne University 1998 — 2000
Master of Management, Management
Fontbonne University 1995 — 1997
Bachelor's Degree, Business Administration and Management, General
City of Houston November 2009 - July 2011
Reliant Energy September 2008 - November 2009
Homestead Realty, Inc. January 2004 - August 2008
Ameritech Cellular March 2000 - January 2004
Skills
Energy, Contract Management, Forecasting, Administration, Sales Management, Project Coordination, Management, Microsoft Office, Program Management, Project Planning, System Administration, Project Management, Analysis, Government, Microsoft Excel, Research
Education
Mountain State University 2009 — 2011
Master's degree, Executive Leadership
Concordia University-Wisconsin 2001 — 2005
Bachelor of Arts (B.A.), Business Administration and Management, General
Kimball Hill Homes October 2002 - September 2009
Cingular Wireless September 2001 - April 2002
Homelife Furniture September 2000 - May 2001
Ameritech Cellular October 1999 - September 2000
Ameritech Cellular August 1998 - October 1999
Ameritech Cellular May 1997 - August 1998
Johnson Industries February 1989 - June 1996
Education
Elgin Community College 1999 — 1999
Accounting 100, 101
ACell, Inc. September 2015 - Present
Cord Blood Registry January 2013 - Present
Be The Match operated by National Marrow Donor Program March 2010 - January 2013
ELA/Sorin Medical November 2007 - December 2008
Byun Medica March 2005 - November 2007
Boston Scientific November 2000 - October 2004
Bayer Pharmaceuticals November 1999 - November 2000
Ameritech Cellular August 1996 - November 1999
Skills
Sales Management, Cardiac, Medical Devices, Hospitals, Territory, Healthcare, Pharmaceuticals, Surgical Instruments, Recruiting, Cold Calling, Managed Care, Neurology, Sales Operations, Pharmaceutical Sales, Pharmaceutical Industry, Product Launch, Sales Force Development, Cardiology, Market Development, Sales, Surgeons, Operating Room, Management, Urology, Networking, Business Development, Oncology, Medical Sales, Disposables, Orthopedic, Endocrinology, Selling, OB/GYN, Biologics, Interventional Radiology, Vascular, Rheumatology, ENT, Neurosurgery, Interventional..., Selling Skills, Hospital Sales, Cath Lab, Pulmonology, Sales Effectiveness, Gastroenterology, Spine, Nephrology, General Surgery, Orthopedics
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
MBA, Business Administration and Management, General, 4.0 GPA
University of Illinois at 1998 — 2000
Masters of Education, Administration; Policy Study, Wellness
University of Illinois at 1994 — 1996
B.S., Bachelor of Science, Kinesiology
AFTG, LLC 2013 - Present
AT&T Mobility April 2000 - Present
Poling Electrical Contractors January 1998 - April 2000
Ameritech Cellular January 1996 - April 1998
Skills
Telecommunications, VoIP, Construction, Electricians, Wireless, Rehabbing, Rental Real Estate, Fix & Flip, DSL, Cellular Communications
Education
ITT Technical Institute-Earth City 1990 — 1992
Electrical Engineering
Anthem, Inc. August 2013 - Present
Centene Corporation May 2011 - August 2013
GMAC Insurance July 2004 - April 2011
Express Scripts March 2003 - April 2004
Adams Mark Hotels January 2000 - January 2003
Ameritech Cellular January 1995 - January 1999
Skills
Adult Learning..., Curriculum and content..., Analytical and Problem..., Employee Development &..., Performance Enhancement, Motivational and..., Classroom Facilitation, Project implementation, Process Improvement, Coaching, Customer Service, PowerPoint, Training, Program Management, Recruiting, Employee Training, Microsoft Excel, Classroom, Call Centers, Change Management, Management, Customer Satisfaction, Employee Relations, Policy, Employee Benefits, Strategic Planning, Onboarding, Organizational..., Human Resources, Sales, Leadership, Interviews, Performance Management, Instructional Design, Insurance, Team Building, New Hire Orientations, Leadership Development, Time Management, Talent Acquisition, Project Planning, Business Process
Education
Jones International University 2011 — 2013
Master Adult Education
Kaplan University 2009 — 2011
Coursework
Fontbonne University 2002 — 2008
Bachelor of Arts
Langevin Learning Services 2000 — 2001
Certificate
OhioHealth April 2013 - Present
Nationwide Insurance January 2008 - June 2013
American Electric Power December 1997 - December 2007
JP Morgan Chase August 1997 - December 1997
RHI Consulting November 1996 - August 1997
TekSystems @ AT&T July 1996 - November 1996
ICC, Inc. @ BMW Financial2 May 1996 - July 1996
AT&T Wireless September 1994 - May 1996
Ameritech Cellular September 1994 - May 1996
SARCOM, Inc December 1991 - September 1994
Skills
VMware Infrastructure, VMware View, ITIL v3 Foundations..., CISSP, PMP, MBA, Citrix, UniDesk
Education
Franklin University 2000 — 2002
MBA
West Liberty University 1986 — 1990
BS
AT&T April 1997 - Present
Ameritech Cellular January 1994 - April 1997
Bakers Square 1991 - 1994
Skills
Telecommunications, Sales Operations, Wireless, Sales Compensation, Forecasting, Cross-functional Team..., Team Building, Pricing, Process Improvement, Financial Analysis, Solution Selling, Direct Sales, Managed Services, Unified Communications, Business Planning, Team Leadership, Project Management, Product Management, Budgets, Sales Process, Business Strategy, Strategic Partnerships
Education
Lewis University 1993 — 1996
MBA, Finance
University of St. Francis 1988 — 1990
Bachelors, Finance
Huntington National Bank November 2014 - Present
The Park National Bank April 2012 - November 2014
Verizon July 2000 - April 2012
Qwest Communications June 1999 - July 2000
Ameritech Cellular January 1997 - June 1999
Skills
CCNP, CCNA, CCNA Voice, BGP, OSPF, Switches, Routers, VoIP, WAN, EIGRP, RIP, SIP, VLAN, Adtran, IPSec, Cisco, VPN, Cisco Technologies, Unified Communications, Network Engineering, Routing, QoS, IP, DNS, LAN-WAN, Cisco IOS, Telecommunications, Firewalls, Routing Protocols
Education
DeVry University
Associate of Applied Science in Network Systems Administration, Computer Systems Networking and Telecommunications, 3.94
DeVry University
Bachelor of Science in Network and Communication Management
Microsoft December 2011 - Present
Dell March 2011 - December 2011
Microsoft Corporation October 2005 - March 2011
Intrinsic Technologies March 2004 - March 2005
Urban Consulting Group, LLC. January 2002 - March 2004
TEKsystems March 2000 - December 2001
CoreComm July 1998 - November 1999
Ameritech Cellular June 1997 - June 1998
U.S. Cellular October 1996 - June 1997
North Chicago School District #187 August 1995 - October 1996
Skills
Cloud Computing, Private Cloud, Microsoft Certified..., MCT, ITIL Certified, Microsoft MVP, Solution Selling, System Center Products, Educational Technology, Enterprise Architecture, Technical Leadership, Technical Presentations, Server Architecture, Data Center, Microsoft Technologies, Enterprise Software
Education
Lake Forest Graduate School of Management 2009 — 2012
MBA
Northeastern Illinois University 1992 — 2000
Criminal Justice, Criminal Justice, Computer Science
Western Illinois University 1990 — 1992
BA, Criminal Justice, Computer Science
Glenbard North High School
Valassis September 2000 - August 2011
Ameritech Cellular June 1993 - July 2000
Skills
Direct Marketing, Sales, Training, Integrated Marketing, Marketing Strategy, Account Management, Marketing Communications, Direct Mail, Salesforce.com, Customer Service, Media Planning, Marketing, Digital Marketing
Education
Central Michigan University 2002 — 2004
Bachelor, Business Administration
Aon Hewitt December 2013 - Present
Aon Hewitt 2013 - 2014
Resources Global Professionals October 2004 - December 2013
Quixtar 2000 - 2006
Ameritech Cellular July 1988 - July 2002
Skills
Internal Controls, Financial Modeling, Internal Audit, Sarbanes-Oxley Act, Business Process..., Financial Reporting, Process Improvement, Financial Analysis
Education
Northern Illinois University 1996 — 2000
Master of Business Administration (MBA), Finance and Operations Management
Knox College 1984 — 1988
Bachelor of Arts (B.A.), Economics & Business Administration
Schaumburg High School 1980 — 1984
AstraZeneca November 1998 - Present
Ameritech Cellular August 1992 - November 1998
Education
Eastern Illinois University 1983 — 1984
BS in Marketing, Marketing
AT&T Mobility September 2013 - Present
AT&T Mobility May 2012 - September 2013
AT&T Mobility April 2010 - May 2012
Cingular September 2001 - August 2003
Cingular September 2000 - September 2001
Ameritech Cellular September 1999 - September 2000
Ameritech Cellular June 1998 - September 1999
Lincoln Park Family Dentistry October 1995 - August 1996
Skills
Microsoft Excel, Microsoft Word, Microsoft Power Point
Education
Baker College of Allen Park 2012 — 2015
Bachelor of Business Administration, Accounting
Baker College Allen Park 2005 — 2012
Associates Degree, Accounting Management
University of Michigan-Dearborn 1996 — 1998
Accounting
Lincoln Park High School 1992 — 1996
High School Diploma, Business
Advocate Health Care September 2013 - Present
University of Phoenix June 2009 - Present
Village of Schaumburg August 1998 - September 2013
Ameritech Cellular November 1996 - August 1998
Unisys August 1988 - October 1996
Skills
Management, Project Management, Applications Software..., Relational Databases, Instructors
Education
Roosevelt University 1990 — 1992
MS, Information Systems
Eastern Illinois University 1981 — 1985
BS, Computational Mathematics
Archer Daniels Midland September 2012 - Present
Archer Daniels Midland June 2008 - September 2012
Archer Daniels Midland June 2004 - June 2008
PDS Tech, Inc. June 2000 - June 2004
Ameritech Cellular 1999 - 2000
Skills
Networking, LAN-WAN, Troubleshooting, Cisco IOS, CCNA, Routers, Switches, Disaster Recovery, Cisco Technologies, Data Center, Cisco Wireless, WAN, VPN, Active Directory, Firewalls, Process Improvement, DHCP, Network Engineering, ITIL, Group Policy, Network Security, Cisco Routers, Citrix, Oracle, Oracle Exadata, Oracle Exalogic, Oracel Exalytics
Education
Southern Illinois University, Carbondale 1993 — 1995
Bachelor of Science (BS), Industrial Technology/Technician
Harper College 1990 — 1993
Associate of Science (A.S.), Industrial Technology/Technician
Mosaic Sales Solutions 2005 - 2006
Nutro Products 2005 - 2006
Ameritech Cellular 1995 - 1997
Central Ohio Cardiovascular Consultants 1994 - 1995
Education
Franklin University
Bachelor of Science (B.S.), Marketing
Franklin University
Bachelor of Science (B.S.), Marketing
AT&T March 1995 - Present
WBR Enterprises March 2000 - March 2001
Sprint PCS March 1996 - March 2000
Ameritech Cellular September 1990 - March 1996
Skills
VoIP, Wireless, IP, Telecommunications, Troubleshooting, Project Management, Networking, Integration, Team Leadership, Cisco Technologies, Vendor Management, Mobile Devices, Program Management
Education
Community College of the US Air Force 1986 — 1990
AAS in Criminal Justice, Criminal Justice/Law Enforcement Administration
Kaskaskia College 1980 — 1982
Associate of Arts and Sciences (AAS), Electrical, Electronics and Communications Engineering
Consolidated School District 158 July 2007 - Present
Ameritech Cellular August 1991 - August 2001
Skills
Workflow Management, Building Relationships, Organizational..., Marketing Strategy, Managing Deadlines, Project Planning, Staff Management, Department Budgeting, Streamlining Operations, Data Management, Cross-functional..., Vendor Management, Marketing Communications, Analysis, Data Analysis, Management, Budgets, Leadership, Project Management, Customer Service
Education
Roosevelt University 1989 — 1991
Bachelor's degree, Business Administration / Marketing
Harper College 1987 — 1989
Associate of Arts (AA)
Pivotal Home Solutions April 2008 - Present
MCI May 2001 - June 2004
Ameritech Cellular August 1997 - May 2001
Skills
Team Management, Escalation Resolution, Quality Management, Employee Training, Process Improvement, Organization
Education
Benedictine University