Ameritech Cellular and Paging
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Ameritech Cellular and Paging Employees
Turnkey Network Solutions October 2005 - Present
Choice One Communications 2000 - 2003
USXchange LLC 1998 - 2000
Ameritech Cellular and Paging 1995 - 1998
Skills
Customer Service, Performing, Telecommunications, VoIP, Network Building, Wireless, Network Design, Budgets, Team Leadership, Project Management, Telephony, Technology Research, Switches, Management, MPLS, Process Improvement, DSL, Leadership, Troubleshooting, Operations Management, Managed Services, DWDM, Team Building, Strategy, Call Centers, T1, Training
Education
Grand Valley State University 1988 — 1992
Bachelor of Arts, Theatre
The Mansart Group (Caspian Ventures) June 1999 - Present
The Foundation March 2009 - Present
Sungrace 2011 - Present
Compsat Technology February 2007 - March 2009
Compuware Corporation October 2003 - October 2006
Caspian Ventures (The Mansart Group) September 1999 - September 2003
Rockwell Electronic Commerce June 1998 - September 1999
Ameritech Cellular and Paging January 1994 - June 1998
The Mansart Group January 1994 - June 1996
Technology Solutions Company June 1991 - January 1994
Skills
Strategic Planning, Marketing Research, Product Marketing, New Business Development, Sales Management, Cross-functional Team..., Business Analytics, Sales Support, Product Management, Product Development, Operational Excellence, Performance Metrics, IT Governance, Customer Loyalty, Project Portfolio..., Project Execution, Project Delivery, Project Management, Team Leadership, Training, Program Management, Governance, Sales Operations, Marketing, Sales, Leadership, Competitive Analysis, Management, CRM, Entrepreneurship, Strategy, Business Development, Executive Management, Consulting, Professional Services, Strategic Partnerships
Education
University of Michigan - Stephen M. Ross School of Business 2007 — 2008
EMBA, Strategy, Market Development, Finance and Operations
Smith College
BA, Mathematics and Chemistry
Ebony House Inc. March 2015 - Present
Ebony House Inc. March 2013 - March 2015
Ebony House Inc October 2009 - March 2013
Edward Jones Investment September 2008 - October 2009
School District of the City of Highland Park, Michigan July 2005 - June 2008
OnStar by General Motors December 2004 - March 2007
OnStar by General Motors December 2000 - December 2004
AT&T Local Network Services August 1999 - December 2000
AT&T February 1998 - August 1999
Ameritech Cellular and Paging May 1994 - February 1998
Skills
Advocate for Education, Process Improvement, Process Scheduler, Team Leadership, Operations Management, Customer Satisfaction, Performance Management, MS Project, Quality Management, Sales, Budgets, Business Development, Customer Service, Leadership Development, Team Management, Nonprofits, Workforce Management, Public Relations, Management, Process Engineering
Education
University of Phoenix 2000 — 2002
Master of Arts, Organizational Management
Michigan State University 1991 — 1993
Bachelor of Science, Merchandising Management
Lido Beach Resort June 2015 - Present
Gold Coast Eagle Distributing August 2013 - June 2015
Conway Stores, Inc October 2009 - June 2012
AirTran Airways, Hartsfield-Jackson International Airport January 2006 - January 2008
AirTran Airways January 2005 - January 2006
AirTran Airways March 2003 - January 2006
CCB Personnel Services January 1998 - January 2000
Ameritech New Media January 1996 - January 1997
Ameritech Cellular and Paging January 1992 - January 1996
Skills
Customer Service, Instructor-led Training, Customer Retention, Retail, Microsoft Excel, PowerPoint, Microsoft Word, Mentoring, Merchandising, Team Leadership, Goal Oriented, Interviews, Organized Multi-tasker, Event Planning, Catering, Baking, Personality, Higher Education, Critical Thinking, Leadership, Human Resources, Social Networking, Project Management, Call Centers, Strategic Planning, Training, Team Building, Sales, Management
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Master of Arts (M.A.), Human Resource Management, 3.8
DeVry University-Georgia 2007 — 2009
Bachelor's Degree, Human Resources Management, 3.25
Evanston Township
Asurion September 2011 - Present
AT&T January 2011 - September 2011
AT&T Mobility November 2005 - January 2011
Cingular Wireless October 2004 - November 2005
AT&T Wireless January 2003 - October 2004
SBC January 2000 - January 2003
Ameritech Cellular and Paging October 1995 - January 2000
Harvest Moon Productions, Inc February 1995 - October 1996
Skills
Wireless, Telecommunications, Sales Management, Account Management, Mobile Devices, Customer Satisfaction, Direct Sales, Customer Retention, Sales, Product Marketing, Solution Selling, Retail, Sales Process, B2B, Sales Operations, Training, Product Management
Education
Concordia University-Wisconsin 2007 — 2009
MBA, Management
Indiana Wesleyan University 1997 — 1999
Bachelor Science of Management, Management
Indiana University-Purdue University at Indianapolis 1989 — 1992
Associates, Business
AT&T Mobility September 2010 - Present
AT&T Global Services April 2003 - September 2010
SBC Services, Inc. August 2000 - April 2003
Ameritech Cellular and Paging September 1996 - August 2000
Ameritech Cellular & Paging January 1994 - September 1996
Skills
Telecommunications, Call Center, Managed Services, Solution Selling, Account Management, Sales Operations, Cross-functional Team..., VoIP, Mobile Devices, Leadership, Corporate Finance, Unified Communications, Direct Sales, Financial Modeling, Pricing Strategy, Pricing, Financial Analysis, Outsourcing, Call Centers, Wireless, Strategic Partnerships, Management
Education
Judson University 2011 — 2013
Master of Arts (M.A.), Management & Organizational Leadership
Judson University 1993 — 1997
Bachelor of Arts (B.A.), Business Administration and Management, General
Emdeon 2007 - Present
MemberHealth March 2005 - August 2006
Compago Enterprises 2004 - 2005
Antares Management Solutions 2001 - 2003
Ameritech Cellular and Paging 1995 - 2001
Cole National 1988 - 1995
Touche Ross & Company 1985 - 1988
Education
ALHS
Adrian College
Cleveland State University
MBA, Quantitative Business Analysis
Brown Mackie College 2009 - 2010
Brown Mackie College 2008 - 2009
Ameritech Cellular and Paging/SBC Communications 1999 - 2003
Ameritech Cellular and Paging/SBC Communications 1998 - 1999
Ameritech Cellular and Paging 1997 - 1998
Ameritech Cellular and Paging 1996 - 1997
Ameritech Cellular and Paging 1996 - 1996
Skills
Teaching, Public Speaking, Higher Education, Community Outreach, Training, Program Management, Customer Service, Analysis, Management, Staff Development, Leadership Development, Fundraising, Strategy, Nonprofits, Leadership, Program Development
Education
Case Western Reserve University
PhD Candidate, Neuroscience
The Univeristy of Akron
Masters of Science, Biology
The University of Akron
Bachelors of Science, Natural Science
Harvey S. Firestone
The University of Akron
Master of Arts, Secondary Education
WOW! Business September 2014 - Present
tw telecom March 2013 - September 2014
Mount Gilead High School 2010 - May 2014
Verizon Wireless October 2011 - May 2012
Verizon Wireless October 2008 - October 2011
Kokosing Communications July 2006 - August 2008
Sprint Nextel Corporation October 2000 - March 2006
Nextel Communications November 1997 - October 2000
Ameritech Cellular and Paging November 1995 - November 1997
Ameritech Cellular and Paging September 1995 - November 1995
Skills
Business Relationship..., Sales Management, Building Relationships, Consultative Approach, Coaching, Solution Selling, Construction, Contract Management, Contract Negotiation, Growth Strategies, Business Expansion, Business Development, Strategy, Sales, Sales Process, Sales Operations, Account Management, Management, Direct Sales, Customer Retention
Education
The Ohio State University 1988 — 1992
BSBA, Marketing
Charleston School of Law August 2010 - May 2011
AT&T August 2001 - May 2008
Cingular Wireless September 1999 - August 2001
Ameritech Cellular and Paging 1996 - 1999
Skills
Westlaw, Leadership, Training, Courts, Litigation, Legal Research, Legal Writing, LexisNexis, Criminal Law, Lexis, Civil Litigation, Public Speaking
Education
Charleston School of Law 2009 — 2012
Doctor of Law (JD), Corporate & Employment Law
Central Michigan University
Master of Science in Administration, Information Resource Management
Western Michigan University
Bachelor of Science (B.S.)