Ameritech/SBC Communications
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Ameritech/SBC Communications Employees
AT&T Mobility April 2014 - Present
AT&T Mobility April 2012 - April 2014
AT&T September 2009 - October 2012
AT&T April 2005 - September 2009
Ameritech/SBC Communications February 1999 - April 2005
Enterprise Rent-A-Car April 1994 - February 1999
Skills
Telecommunications, Cross-functional Team..., Product Management, Call Center, Team Leadership, Wireless, Product Marketing, Strategic Planning, Vendor Management, Competitive Analysis, Process Improvement, Forecasting, Team Building, VoIP, Retail, Retail Sales, Retail Marketing, Customer Service, Customer Insight, Customer Experience, High Sense Of Urgency, Common Sense, Reliable, Dedication to..., Dependable Team Player, Managed Services, Strategic Partnerships, Sales, Solution Selling, Product Lifecycle..., Unified Communications, DSL
Education
Illinois State University 1989 — 1994
Marketing/Business Administration
Crystal Lake South High School 1986 — 1989
AT&T November 2007 - Present
Ameritech/SBC Communications August 1999 - November 2007
Tech Systems April 1997 - August 1999
Skills
Telecommunications, Project Management, Process Improvement, VOIP, Leadership, Management, Strategic Planning
Education
Southern Illinois University, Carbondale 1982 — 1987
CDW June 2012 - Present
Logicalis May 2008 - June 2012
Ameritech/SBC Communications 1995 - 2008
Taylored Systems 1993 - 1995
Skills
Account Management, Sales Management, Sales, VMware, Management, Managed Services
Education
Ball State University - College of Business 1990 — 1993
Bachelor of Science (B.S.), Marketing
Franklin College 1989 — 1990
Madison-Grant High School 1985 — 1989
AT&T June 2007 - Present
Ameritech/SBC Communications 1999 - 2007
Ameritech/SBC Communications 1994 - 1999
Ameritech/SBC Communications 1993 - 1994
Michigan Bell Telephone Co. 1989 - 1993
Michigan Bell Telephone Co. 1987 - 1989
Michigan Bell Telephone Co. 1986 - 1987
Skills
Telecommunications, Cross-functional Team..., Unified Communications, Strategic Partnerships, Managed Services, Leadership, VoIP, Wireless, Budgets, Government, Nonprofits, Team Building, Management, Strategic Planning, Analysis, Public Speaking, Event Planning
Education
Oakland University 1984 — 1986
MBA, Finance
Oakland University 1979 — 1984
BA Psychology/Pre Medical Studies, Social Sciences, Biology, Chemistry, Math
Town Money Saver October 2005 - Present
Ameritech/SBC Communications October 2000 - October 2005
Ameritech/SBC Communications August 1999 - October 2000
Skills
Advertising, Sales Management, Marketing Strategy, New Business Development, Online Advertising, Direct Marketing, Social Media Marketing, Marketing Communications, Customer Service, Strategic Planning, Negotiation, Marketing, Cold Calling, Sales, Customer Satisfaction, Customer Retention, Direct Mail, Small Business, Management, B2B, Lead Generation, Time Management
Education
Framingham State University 1994 — 1997
Bachelor of Arts (B.A.), Major: Psychology Minor Business Administration, Cum Laude
AT&T August 1994 - Present
Ameritech/SBC Communications November 1996 - June 2006
Ameritech August 1994 - November 1996
Domestic August 1990 - August 1994
Skills
Telecommunications, VoIP, Wireless, IP, Switches, Routers, Ethernet, Troubleshooting, WAN, Computer Network..., MPLS, T1, TCP/IP, Software Installation, Strategic Planning, Sales Management, Cloud Computing, Unified Communications, Telephony
Education
Macomb Community College
MATTER Chicago December 2014 - Present
4D Healthware, LLC 2011 - Present
HealthXL Program August 2014 - Present
HBA Chicago Chapter July 2014 - Present
Fuse Corps Fellow - Office of the Governor of Arkansas, Mike Beebe February 2013 - July 2013
Alexian Brothers Behavioral Health Hospital June 2010 - October 2012
IBM Global Services June 2010 - March 2011
IBM Global Services September 2001 - June 2010
Ameritech/SBC Communications January 2000 - September 2001
Ameritech 1998 - 2000
Skills
IT Strategy, Program Management, Cloud Computing, Business Development, Strategy, Healthcare, Health Research, Health Consulting, Health Systems, Insurance Negotiations, Insurance Brokerage, Wellness, Employee Wellness..., Employee Wellness, Think Tank, Thinking Differently, Thinking Big, Think & Act..., Global Thinking, Big Data, Hospitals, Disease Management, Biotechnology, Biometrics, Lifesaving, Lifesciences, Lifestyle, Concierge Medicine, Telecommunications, Start-ups, Cross-functional Team..., Change Management, CRM, Strategic Planning, Training, Entrepreneurship, Leadership, Business Intelligence, Analytics, Management, Mergers & Acquisitions, Consulting
Education
Northwestern University - Kellogg School of Management 1999 — 2001
MBA, Entrepreneurship and Innovation, Marketing and Strategy
Heidelberg College 1986 — 1990
BS, Computer Science; Computer Science, Business Administration and Economics
North Carolina State University
North Carolina State University
North Carolina State University
Keller Williams Realty, Inc. June 2015 - Present
Indepdendent Consultant January 2009 - Present
Unity Health Insurance February 2012 - January 2013
Dean Health Plan, Inc. October 2009 - February 2012
Indepndent Consultant September 2001 - February 2011
Thrivent Financial for Lutherans 2001 - December 2008
People's United Methodist Church January 2004 - March 2008
TDS Metrocom January 2002 - June 2003
TDS Metrocom January 2001 - January 2002
Ameritech/SBC Communications February 2000 - January 2001
Skills
Training, Leadership, Customer Service, Insurance, Management, Call Centers, Team Building, Health Insurance, Human Resources, Customer Retention, Data Analysis, Sales, Call Center Development, Process Improvement, Customer Satisfaction, Operations Management, Sales Management, Bookkeeping, Office Administration, Account Reconciliation, Salesforce.com, Sales Process, Conflict Resolution, Customer Service..., Call Center..., Customer Satisfaction..., Communication Training, Building Strong..., Relationship Marketing, Technical Writing, Medicare/Medicaid..., Financial Accounting, Contracts Administrators, Accounting Applications, Customer Oriented, Retention Strategies, Client Retention..., Dispute Resolution, Alternative Dispute..., Claims Resolution, Escalations Management, Technical Training, Curriculum Development, Health Care Reform, Microsoft CRM, Due Diligence, Landlord Tenant Disputes, Market Research, Multi Family Properties, First Time Home Buyers
Education
Edgewood College 1990 — 1996
Master of Arts (MA), Education/Teaching of Individuals with Specific Learning Disabilities
Edgewood College 1990 — 1994
Bachelor of Arts (BA), Elementary Education and Teaching