Ameritech/SBC/AT&T Company
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Ameritech/SBC/AT&T Employees
Ameritech/SBC/AT&T February 1998 - Present
U.S. Military September 1981 - September 2008
Ameritech/SBC May 1999 - March 2004
Ameritech/SBC February 1998 - May 1999
Skills
Troubleshooting, Telecommunications, Vendor Management, VoIP, Training, IP, Technical Support, Networking, Integration, Network Design, Wireless, Computer Network..., Telephony, LAN-WAN, T1, Team Building, Management, Call Centers
Education
Lincoln College of Technology-Indianapolis 1979 — 1981
Automotive and Diesel, Automobile/Diesel Mechanics Technology/Technician
Greenwood High School 1976 — 1979
High School diaploma, General Studies
ABB Multi-brand Services April 2015 - Present
JT Packard/Thomas and Betts/ABB February 2014 - April 2015
Verizon Advertising/Idearc Media/SuperMedia LLC April 2006 - February 2014
Ameritech/SBC/AT&T January 2000 - April 2006
Skills
Sales, Account Management, Sales Management, Leadership, Lead Generation, Management, New Business Development, Selling, Cold Calling, B2B, Sales Process, Sales Presentations, Team Building, Salesforce.com, CRM, Trade Shows, UPS systems, Service Contract Sales
Education
Madison Area Technical College 1985 — 1987
Associate's degree, Specialized Sales, Merchandising and Marketing Operations
VERONA HIGH SCHOOL
Voice Data Systems February 2008 - Present
United Cerebral Palsy of Metropolitan Detroit October 2002 - October 2007
Ameritech/SBC/AT&T 1986 - April 2001
Skills
VoIP, Project Management, Telephony, Leadership, Managed Services, Customer Satisfaction, Unified Communications, Wireless, Telecommunications
Education
Michigan State University 1981 — 1985
B.A., Telecommunications
Riverside High School 1978 — 1981
Diploma
AT&T April 2014 - Present
AT&T May 2012 - April 2014
AT&T March 2007 - May 2012
AT&T April 2005 - March 2007
Ameritech/SBC/AT&T February 2001 - April 2005
Skills
Team Building
Education
University of Houston-Clear Lake 2007 — 2009
Masters, Business Administration; International Business
Indiana University-Purdue University at Indianapolis 1997 — 2000
Bachelor of Arts, Communication
Indiana University-Purdue University at Indianapolis 1997 — 2000
Bachelor of Arts, Political Science
Horizon Hobby July 2014 - Present
Horizon Hobby January 2011 - July 2014
Horizon Hobby December 2008 - January 2011
CGN & Associates June 2008 - December 2008
Self-employed December 2007 - June 2008
Keane Inc April 2004 - December 2007
Keane Canada 2006 - 2007
Nims Associates March 2001 - April 2004
Icon Infosystems March 1999 - January 2001
Ameritech/SBC/AT&T January 1997 - March 1999
Skills
Process Improvement, Program Management, Management, Leadership, Strategy, Consulting, Project Management, Business Process..., Cross-functional Team..., CRM
Education
Northwestern University 1997 — 1999
MS, Engineering Management
Northern Illinois University 1988 — 1993
Bachelor of Science, Industrial Engineering
MDR
Microsoft August 2015 - Present
Microsoft June 2008 - August 2015
Venture Systems, LLC. 2004 - 2009
BT 1997 - 2004
Ameritech/SBC/AT&T 1995 - 1997
Siemens 1993 - 1995
Skills
Program Management, IT Strategy, Cloud Computing, Management, Software Project..., Integration, SDLC, Cross-functional Team..., Process Improvement, Enterprise Software, ERP, Product Management, Software Development, Project Management, Requirements Analysis, Agile Methodologies, ITIL, Project Portfolio..., Telecommunications, Business Development, Account Management, Consulting, Team Leadership, Software, Software Documentation, Service Delivery, Change Management, SaaS, IT Solution Management, Business Relationship..., Software Implementation, Software Quality..., IT Operations, Senario Focused..., Business Modeling, Business Requirements..., Customer Focus, New Business Development, Business Architecture, Partnerships, Relationship Management, Business Value, IT Risk Management, Visual Studio Team..., Six Sigma, User Experience, PaaS, IaaS, Scaled Agile Framework, Agile Project Management
Education
Oakland University 1991 — 1994
BS, Management Information Systems
Rochester Adams Highschool 1985 — 1989
Ameritraining, Inc. 2008 - Present
Ameritech/SBC/AT&T 2007 - 2008
Ameritech/SBC/AT&T 2006 - 2007
Ameritech/SBC/AT&T 1999 - 2006
Ameritech/SBC/AT&T 1997 - 1999
AmeritechSBC/AT&T 1996 - 1997
Ameritech/SBC/AT&T 1994 - 1996
Skills
Administration, Call Center, Cisco, Telecommunications, Customer Relations, Customer Service, Coaching, Team Building, Technical Training, Planning, Process Improvement, Problem Solving, Account Management, Strategic Planning, Change Management, Excel, Sales Management, Program Management, VoIP, Contract Negotiation, Wireless, Budgeting, Microsoft Office, Troubleshooting, Customer Satisfaction, Team Leadership, Testing, Word, Public Speaking, Vendor Management, Leadership Development, Mentoring, Negotiation, Avaya, Sales Support, Team Management, Product Management, Contract Negotiations, Project Planning, Training Delivery, Network Design, Teamwork, ShoreTel, Cisco Technologies, Budgets, Call Centers, System Administration, Sales Operations, Project Management, Sales
Education
South Suburban College
Associate's degree, Business
Morton College
OBM January 2014 - Present
OBM 2012 - Present
AT&T Advertising Solutions June 2006 - April 2010
Ameritech/SBC/AT&T March 2001 - June 2006
Skills
Advertising, Sales, Sales Presentations, Portrait Photography, B2B, Social Networking, Social Media, Online Advertising, Social Media Marketing, Contract Negotiation, Lead Generation, Sales Operations, Digital Marketing, New Business Development, Brand Awareness, Salesforce.com, Direct Sales, Sales Process, Direct Mail, Microsoft Excel, Photoshop, Problem Solving, Digital Printing, Microsoft Word, Website Development, Closing Deals, Corporate Communications, Document Management, Digital Photography, Print On Demand, Search Advertising, Organization, Interactive Advertising, Digital Strategy, Wordpress, Web Design, Website Promotion, Business Process..., Text Ads, Print Ads, Brand Management, Timely Decision Making, Highly effective, Copying, Fiery, Print Production Process
Education
Lorain County Community College
Communication, General
Enovation Partners August 2013 - Present
Emerald Blue 2009 - Present
Honorary Chicago 1995 - Present
Marbles: The Brain Store 2012 - 2014
Chatsworth Data Corporation 2007 - 2008
Zeta Enterprises, Inc. 2003 - 2007
Ocuity, LLC. 2001 - 2003
InKindex, Inc. 2001 - 2001
Ameritech/SBC/AT&T 1995 - March 2000
AC Nielsen / Dun & Bradstreet 1992 - 1993
Skills
Strategy, Competitive Analysis, Business Development, Entrepreneurship, Leadership, Management, Business Strategy, Business Planning, Mobile Devices, Market Research, Marketing, Analytics, Mergers & Acquisitions, Project Planning, Negotiation, Wireless, Professional Services, Nonprofits, Manufacturing, Venture Capital, Strategic Partnerships, Program Management, Start-ups, Project Management, Management Consulting, Product Management, Strategic Planning, Marketing Strategy, Team Leadership, New Business Development, Financial Modeling, Mergers, Sustainability, Public Speaking
Education
The University of Chicago Booth School of Business
MBA
DePaul University
University of Rochester
BA
Fox River Pilates May 2010 - Present
Pilates by Nadia February 2009 - Present
Ameritech/SBC/AT&T 1995 - 2006
OAG 1984 - 1995
Skills
Account Management, Sales Management, Direct Sales, Sales, Team Building, Salesforce.com, New Business Development, Sales Operations, Coaching, Process Improvement, Selling
Education
Elmhust College 1989 — 1993
Bachelor's, Business Administration
University of Illinois at Chicago 1984 — 1988
Pre-Veterinary Medicine
College of DuPage 1982 — 1984
Associate's, Biology
Hinsdale South High School 1978 — 1982
Cass Jr High 1974 — 1978
Healthcare Solutions Team September 2004 - Present
Ameritech/SBC/AT&T July 2000 - November 2004
Phillips Chevrolet January 1995 - January 2000
Skills
Account Management, Sales Management, Life Insurance, Budgets, CRM, Health Insurance, Team Building, Insurance, Term Life Insurance, Sales, Small Business, New Business Development, B2B, Direct Sales, Time Management, Healthcare, Coaching, Selling, Customer Retention, Customer Service, Employee Benefits, Marketing, Marketing Strategy, Strategic Planning
Education
DeVry University 2003 — 2004
Bachelors, Computer Systems Networking and Telecommunications
Devry University 2000 — 2002
Bachelors, Computer Networking
AT&T Mobility March 2012 - Present
AT&T May 2011 - March 2012
AT&T October 2006 - May 2011
AT&T Internet Services September 2005 - October 2006
SBC/AT&T February 2002 - September 2005
Ameritech/SBC/AT&T October 2000 - February 2002
Ameritech/SBC/AT&T September 1999 - October 2000
Ameritech/SBC/AT&T July 1994 - September 1999
Skills
Telecommunications, Customer Service, Vendor Management, Microsoft Office, IPTV, Windows, Budgets, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Hiring, New Hire Orientations, New Hire Training, Data Center Operations, Data Center Management, Sports Coaching, Wireless, Computer Network..., VoIP, Management
Education
Carroll College 1994 — 2000
Bachelor of Science (BS), Marketing Management, Human Resources
UW Eau Claire 1987 — 1988
Bachelor of Science (BS), Business Administration and Management, General
Menomonee Falls High School 1982 — 1986
Custom Business Solutions, Inc. August 2015 - Present
Auto-Owners Insurance 2005 - 2015
Auto-Owners Insurance 1998 - 2005
Ameritech/SBC/AT&T October 1995 - June 1998
Skills
Call Centers, Access, VoIP, Troubleshooting, Microsoft Word, PowerPoint, Project Management, Technical Support, Teamwork, Telephony, Microsoft Office, Customer Service, Microsoft Excel, Property & Casualty..., Insurance, Networking, Telecommunications, General Insurance
Education
Michigan State University 2002 — 2004
Bachelor's Degree, Telecommunications, Information Studies and Media, Emphasis in Business, with honors
Lansing Community College
Associate's Degree, Marketing/Marketing Management, Magna Cum Laude
Wintrust Financial Corporation January 2013 - Present
Wintrust Financial Corporation January 2008 - January 2013
Wintrust Financial Corporation January 2006 - January 2008
State Bank of The Lakes January 2004 - December 2005
Visiontek 2000 - 2003
Ameritech/SBC/AT&T 1992 - 2000
United Airlines 1990 - 1992
Skills
Enterprise Risk..., Regulatory Compliance, Operational Risk..., Business Continuity, Information Security, Information Technology, Vendor Risk Management, Leadership, Risk Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA
Northern Illinois University
BS, Computer Science
The Law Offices of Charles E. Hutchinson January 2014 - Present
Trade Wind Flowers May 2005 - January 2007
People of Illinois August 2005 - November 2006
Ameritech/SBC/AT&T June 1999 - March 2005
Skills
Legal Writing, Legal Research, Alternative Dispute..., Team Leadership, Entrepreneurship, Westlaw, Legal Assistance, Contract Management, Litigation, Corporate Law, Teamwork, Writing, Editing, English, Microsoft Excel, Customer Service, Team Building, Contract Negotiation, Management, Negotiation, Marketing, Personal Injury, New Business Development, Bankruptcy, Mediation, Appeals, Trial Practice, Trials
Education
The John Marshall Law School 2007 — 2012
Doctor of Law (J.D.), Law
University of Kentucky 1987 — 1992
Bachelor of Arts (BA), History
Barrington High School 1983 — 1987
Walgreens September 2010 - Present
Walgreens August 2006 - January 2010
Independent Consultant 2005 - 2006
AT&T 2004 - 2006
Ameritech/SBC/AT&T 1973 - 2000
Skills
Telecommunications, Product Management, Program Management, Product Development, Cross-functional Team..., Customer Service, Account Management, Sales Management, Change Management, Contract Negotiations, Sales Support, VoIP, Sales Operations, Contract Negotiation, Vendor Management, Business Strategy, Operations Management, Product Marketing, New Business Development, Strategy, Management, Sales, Competitive Analysis, Team Leadership, Pricing, Process Improvement, Wireless, CRM, Business Development, Leadership, Retail, Strategic Partnerships, Start-ups, Forecasting, Business Analysis, Strategic Planning, Team Building, P&L Management, Business Planning, Market Research, Marketing Strategy, Customer Satisfaction, Customer Experience, Project Management, Analytics, Training, Business Process..., E-commerce, Call Centers, Analysis
Education
Concordia University-River Forest 1993 — 1995
Organizatonal Management
Cleveland State University October 2006 - Present
Ameritech/SBC/at&t September 1997 - October 2006
Ameritech December 1994 - October 1997
Ohio Bell June 1993 - December 1994
Skills
Project Management, Telecommunications, Troubleshooting, Customer Service, Leadership, Microsoft Office, Public Speaking, Team Leadership, Budgets, Management, Project Planning, Team Building, Networking, Strategic Planning
Education
Capital University 1995 — 1997
MBA, Business Administration and Financial Planning
Ohio University 1989 — 1993
BS, Communication Systems Management
Julian Plumbing Inc January 1991 - Present
Ameritech/SBC/AT&T 1987 - 2004
Skills
Construction Management, Plumbing, Marketing, Residential Homes, Construction, Renovation, Contractors, Contract Negotiation, Project Planning, Budgets, Contract Management, Process Scheduler, Subcontracting
Education
DeVry University 1985 — 1987
Bachelor of Science in Computer Information Systems
Willowbrook HIgh School
AT&T September 2010 - Present
Software Pundits April 2010 - September 2010
Amdocs (AT&T Managed Care) February 2008 - September 2009
Ameritech/SBC/AT&T October 1997 - February 2008
Ameritech November 1990 - October 1997
Skills
Project Management, Integration, Quality Center, SDLC, Program Management, Software Documentation, Business Analysis, Customer Experience, Testing, System Testing, Test Planning, Telecommunications
Education
Columbia College Chicago 1972 — 1977
Television & Radio
AT&T 2008 - Present
AT&T November 2000 - Present
Ameritech/SBC/AT&T 1981 - Present
AT&T 1981 - Present
Skills
Solution Selling, Managed Services, Telecommunications, Direct Sales, Unified Communications, Wireless, Co-location
Education
Indiana State University 1974 — 1978
Bachelor of Science (B.S.), Marketing
Acuative March 2014 - Present
Ameritech/SBC/AT&T January 1997 - June 2012
Skills
Cisco Technologies, Electronics, Fiber Optics, GSM, IP, LAN-WAN, Microsoft Word, Networking, Optical Fiber, Switches, T1, TCP/IP, Telecommunications, Testing, Troubleshooting, VoIP, WAN, Wireless, UMTS, MPLS, Wireless Networking, Cisco Routers, RF, Routers, VLAN, WCDMA, Network Engineering, Ethernet
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master's Degree, Computer Systems Networking and Telecommunications, 3.4
Argosy University Chicago 2008 — 2013
Bachelor/Master, Psychology, MACC
Argosy University
Bachelor of Arts, Psychology
Career Training Center of Chicago
Wilber Wright College, 2006
Biology, Chemistry
DeVry University-Illinois 1995 — 1997
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering, GPA 3.4
Devry
Associate Degree, Electronics Applied Science
State Farm February 2013 - Present
TLC Healthy Beverages November 2010 - Present
Verizon Business, Inc 2007 - 2010
PDS Technical Services January 2007 - November 2007
Ameritech/SBC/AT&T June 1997 - June 2006
Skills
Telecommunications, Corporate Fraud..., Help Desk Support, Call Center, Telephony, Ethernet, VoIP, DSL, Troubleshooting, Customer Service, Salesforce.com, Call Centers, Training
Education
Goodwill Industries MicroMax 2010 — 2011
Certificate, Business, Management, Marketing, and Related Support Services, A
City Colleges of Chicago-Harold Washington College
Certificate, Mental and Social Health Services and Allied Professions
Concordia University-River Forest
Business Administration and Management, General
Shelby County Schools January 2015 - Present
Apple Project/Kelly Services May 2013 - Present
Apple Project/Kelly Services November 2011 - May 2013
Ameritech/SBC/AT&T July 1996 - August 2008
Skills
Troubleshooting, Recruiting, Technical Recruiting, Talent Acquisition, Training, Technical Support, Call Centers, Vendor Management, Time Management, Team Leadership, Customer Service, Telecommunications, Performance Management, Employee Training, Administration, Employee Engagement, Teamwork, Networking, Team Building
Education
Northcentral University 2014 — 2015
Master of Education (MEd), Organizational Leadership
Ashford University 2010 — 2011
Bachelor of Arts (BA), Psychology, 3.97
Eastern MIchigan Univeristy 1990 — 1995
none, Psychology/Criminal Justice, 3.0