Amex Canada
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Amex Canada Employees
ASU Sandra Day O’Connor College of Law June 1981 - Present
New York Law School March 2015 - Present
Reed Smith LLP August 2001 - Present
Draft n Craft Legal Outsourcing Pvt. Ltd. January 2014 - Present
Interactive Advertising Bureau January 2000 - July 2015
Black Forest Group May 1998 - June 2015
American Express April 1978 - March 1994
Amex Canada January 1985 - December 1989
NYC Board of Education September 1968 - April 1978
Skills
Advisory Boards, Affiliate Marketing, Behavioral Targeting, Cloud Computing, Co-branding, Crowdfunding, Crowdsourcing, Data Privacy, Digital Marketing, Digital Media, Digital Rights, E-commerce, Email Marketing, Endorsements, Entertainment Law, Film Finance, Film Production, Financial Services, Gift Cards, Information Security, International, Intellectual Property, International Marketing, Licensing, Lifestyle Brands, Loyalty Marketing, Loyalty Programs, Luxury Brand Marketing, Marketing, Media & Entertainment, Mobile Marketing, Mobile Payments, Online Advertising, Online Gambling, Online Gaming, Online Marketing, Online Privacy, Outsourcing, Payment Card Processing, Public Speaking, Rewards Programs, Security, Social Media, Social Media Consulting, Social Media Marketing, Sports Betting, System Development, Telecommunications, Virtual Reality
Education
New York Law School 1974 — 1977
JD
City University of New York City College 1969 — 1971
MS
City University of New York City College 1964 — 1968
BS
Ryan February 2011 - Present
Amex Canada July 2004 - October 2010
Sabre Holdings July 2001 - July 2004
Netfaresonline.com January 2000 - July 2001
Edumicro January 1998 - January 2000
Norampac January 1996 - January 1997
Skills
Sales, New Business Development, Strategic Planning, Proposal Writing, Market Research, Business Development, Business Planning, Customer Service, Management, Leadership, Contract Negotiation, Sales Process, CRM, Solution Selling, B2B, Account Management, Negotiation, Relationship Management, Entrepreneurship, Selling, Customer Retention
Education
Université du Québec à Montréal 2003 — 2006
Dunton
Amex Canada December 2003 - May 2010
Skills
Tourism
Education
Algonquin College of Applied Arts and Technology 2010 — 2012
Law Clerk
Pheasant Ridge Equestrian Services 2010 - Present
American Express 2004 - Present
Amex Canada 2004 - Present
American Express 2004 - Present
AOS 1999 - 2003
Women Zone 1995 - 1998
Education
Dalhousie University 1991 — 1995
BA, Political Studies
Payroll Connections Professionals March 2012 - Present
Soul Connection Cafe May 2010 - Present
Humber College May 2007 - Present
Unified Concepts Worldwide Inc. October 2006 - December 2011
Accountemps 2010 - 2010
MCCI Multi Channel Communications Inc. 2009 - 2010
Platinum Star Entertainment Productions 2006 - 2010
Platinum Star Entertainment 2005 - 2010
Amex Canada 2007 - 2008
O&Y Enterprise February 2006 - October 2006
Skills
Accounting, Payroll, Coaching, Wellness, Strategic Planning, Team Building, Customer Service, Public Speaking, Event Management, Change Management, Mentoring, Planning, Administration, Problem Solving, Budgeting, Analysis, Management Consulting, Leadership Development, Start-ups, Fundraising, Event Planning, Employee Relations, Organizational..., Process Improvement, Team Leadership, Team Management, Small Business, Customer Relations, Teaching, Public Relations, Promotions, Energy, Reiki, Project Planning, Budgets, Interviews, Workshop Development, Marketing, Motivational Speaking, Training, Teamwork, Time Management, Workshop Facilitation, Leadership, Business Development, Social Networking, Entrepreneurship, Recruiting, Employee Benefits, Conflict Resolution
Education
Head to Heal 2012 — 2012
Reiki Certification
Training Business Pros 2011 — 2011
Certified Professional Trainer
Hugh Cumaford - Certified Studies 2004 — 2004
NLP
Payroll Association 1993 — 1995
PCP
George Brown College 1984 — 1987
Honours
RYERSON POLYTECHNICAL INSTITUE
OMERS September 2013 - Present
IBM October 2010 - August 2013
Amex Canada Inc. 2006 - November 2010
Amex Canada Inc. 2006 - 2007
Amex Canada Inc. 2004 - 2006
Amex Canada January 2001 - 2004
Skills
Program Management, PMP, Project Management, SDLC, Change Management, Business Analysis, Requirements Analysis, Leadership, Management, PMO, Vendor Management, Integration, Project Portfolio..., Project Delivery, IT Strategy, Business Process..., Software Project..., Agile Project Management, Service Delivery, Requirements Gathering, Business Transformation, Business Process, Business Intelligence, IT Service Management, Enterprise Architecture, Business Requirements, Process Improvement, Solution Architecture, Stakeholder Management, Spanish, Visio, Systems Analysis, Risk Management, IT Management, ITIL, Resource Management, Governance, Software Documentation, Cross-functional Team..., Outsourcing, Financial Services, Project Planning, Consulting, Relationship Building, Team Leadership
Education
Capella University
Master’s Degree, Information Systems and Technology Management with a specialization in Project Management, 4.0
Schulich, U of C, Capella, LTI
PMP, BSc., Masters Certificate in Project Management,
STRATEGYS specialiste en avantages sociaux Inc January 2015 - Present
FG & A Inc September 2013 - Present
McKesson Canada, Health Management Services November 2011 - September 2013
FG&A Inc February 2006 - October 2011
Manulife Bank of Canada 2011 - 2011
American Express Business Travel January 2004 - February 2006
American Express Canada January 1996 - January 2004
Amex Canada January 1991 - December 1995
American Express Bank January 1988 - December 1990
American Express January 1984 - December 1987
Skills
Relationship Management, Sales Management, Account Management, New Business Development, Strategic Planning, Change Management, B2B, Strategy, Leadership, Business Strategy, Process Improvement, Business Development, Talent Management, Contract Negotiation, Marketing, Program Management, Sales Operations, Selling, Team Building, Product Management, Entrepreneurship, Management, Mergers & Acquisitions, Human Resources, Negotiation, Customer Retention, CRM, Integration, Business Process, Marketing Strategy, Sales, Strategic Partnerships
Education
Concordia University 1974 — 1977
Bachelor, Business Administration
Amex Canada October 2009 - Present
Amex Canada January 1998 - September 2009
Education
George Brown College Continuing Education
Certificate, Technical Communication
Western University
Bachelor’s Degree, History
American Express Business Travel June 2004 - Present
American Express Business Travel May 1998 - Present
Amex Canada 1998 - 2010
Skills
E-Learning, Captivate, Coaching, Instructor-led Training, Training, Sabre, Technical Training, Call Centers, Business Travel, Process Improvement, Change Management, Customer Service, Team Leadership, Training Delivery, Strategic Planning, Project Management, Blended Learning, Instructional Design, Performance Consulting
Education
Cambrian College 1997 — 1998
Travel & Tourism
Aeroplan February 2012 - Present
TravPM April 2007 - Present
Vacances Maestro December 2006 - March 2007
Expedia May 2005 - December 2006
Tours Maison/The Holiday Network October 1998 - May 2005
AMEX Canada June 1998 - October 1998
Memberworks Canada (formerly CUC Travel) October 1995 - June 1998
Skills
Airlines, Forecasting, Hotels, Tourism, E-commerce, Online Travel, Project Portfolio..., Project Delivery, Program Management, PMO, Team Management, Call Center, Business Analysis, Outsourcing, Service Delivery, Project Management, Product Management, PMP, Business Process..., Change Management
Education
PMI Institute 2006 — 2006
Completed, Project Management
Université du Québec à Montréal 1993 — 1995
B. Comm, Hotel and Tourism Management
Amex Canada 2005 - 2015
Skills
Management, Project Management, Customer Service, Team Leadership, Banking, Microsoft Office, Microsoft Word
Education
Centennial College 1996 — 2000
Amex Canada Sales ManagerAmerican Express Canada1984 - Present
American Express 1984 - 2009
Skills
Credit Cards, Business Development, Relationship Management, Account Management, New Business Development, Contract Negotiation, Sales, Sales Management, Financial Services, Customer Acquisition, B2B, Salesforce.com, Business Strategy, Marketing Strategy, Strategic Partnerships, Customer Experience
Education
Centennial College 1975 — 1977
buisness
East York Collegiate 1972 — 1976
Business, Economics
AV Meetings & Incentives Logistics September 2005 - Present
HRG @ GSK 2007 - 2008
Communique 2007 - 2008
Reward Worldwide 2005 - 2008
CTC Communications Corporation (Medical) March 2005 - September 2005
American Express Canada February 2003 - March 2005
Amex Canada January 2001 - March 2005
American Express Canada January 2001 - February 2003
Jonview Canada Inc November 1998 - July 2000
Jonview Canada Inc August 1996 - November 1998
Skills
Management, Program Management, Budgets, Contract Negotiation, Project Planning, Sales, Time Management, Advertising, Negotiation, Operations Management, Tourism, Procurement, Cvent and Starcite
Education
Seneca College of Applied Arts and Technology 1987 — 1990
Travel and Tourism Administration
University of Toronto
Eclipse Technology Solutions Inc. March 2012 - Present
Amex Canada January 2010 - December 2011
Bell Canada August 1987 - October 2009
Skills
Telecommunications, Management, VoIP, Wireless, Call Center, Project Management, Integration, Team Management, Budgets, Team Leadership, Project Delivery, Call Centers, Strategic Planning, SDLC, Leadership, Business Analysis, PMP, Project Planning, Program Management, CRM, PMO, Business Process..., Vendor Management, Product Management, MS Project, Project Portfolio..., Cross-functional Team..., Strategy, Process Improvement, Change Management, Business Process, Software Project..., IT Strategy, Data Center, Resource Management
Education
Ryerson University 1983 — 1986
Marketing Management, Marketing Management
TD Canada Trust January 2005 - Present
First Data Corporation January 2002 - September 2004
Euroconnex 2004 - 2004
ANZ Bank 2004 - 2004
Amex Canada 1998 - 2001
TD Bank 1992 - 1998
HMRI 1990 - 1991
Skills
JCL, COBOL, Requirements Analysis, VSAM, VisionPLUS, Business Requirements, Requirements Gathering, CICS, Software Project..., Production Support, DB2, Fileaid, Systems Analysis, User Acceptance Testing, IBM Mainframe
Education
The University of Calgary 1984 — 1986
BSc., Computer Science
Mount Royal College 1983 — 1984
first year university courses, Computer Science
in private practice February 2005 - Present
City of Toronto Long Term Care Homes and Services April 2007 - May 2011
Amex Canada 1999 - 2002
Skills
Clinical Supervision, Editing, Public Speaking, Teaching, Individual Counselling, Family Therapy, Psychotherapy, Counseling Psychology, Experience Working with..., Adolescent Therapy, Life Transitions, Lifestyle Coaching, Couples Counseling, Relationship Coach, Grief Counseling, Commitment Ceremonies, Interfaith Minister, Interfaith Relations, celebrant, Group Therapy, Religion, Case Managment, Crisis Intervention, Case Management, Volunteer Management, Leadership Development
Education
University of Toronto 2003 — 2007
Pastoral Counselling Education
Norwich University 1998 — 2002
Masters of Arts, multidisciplinary psychology, spirituality and arts
Lifespace Institute of Tranformational Psychology 1996 — 1998
-, psychotherapy, -
OCAD University 1964 — 1965
CDI
computer programming
Ryerson University
business administration
christopher leadership course
Xpera Risk Mitigation and Investigation June 2013 - Present
Amex Canada September 1998 - March 2009
Skills
Customer Service, Customer Relations, Surveillance, Private Investigations, Investigations, Negotiation, Background Checks, Executive Protection, Account Management, Skip Tracing, Investigation, Contract Negotiation, Teamwork, Security Management, Corporate Security, Fraud Investigations, Interrogation, Fraud, CCTV, Internal Investigations, Security Operations, Risk Assessment, Loss Prevention, Asset Tracing, GPS Tracking, Access Control, Emergency Management, Investigative Reporting, Interviewing, Tracing, Asset Location, Security Audits, Intelligence, Forensic Analysis, Risk Management, Undercover, Vulnerability Assessment, Security Awareness, Policy, Public Safety, Service Processes, Crisis Management, Asset Protection, Locating People, General Investigations, Team Leadership, Fraud Detection, Asset Investigations, Team Building, Tactics
Education
Humber College
Diploma "High Honours", Travel and Tourism
Humber College