AmMed Direct
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AmMed Direct Employees
APL (American President Lines) February 2014 - Present
Unemployed June 2012 - February 2014
AmMed Direct April 2005 - June 2012
Transcender July 1998 - May 2004
Transcender May 1996 - July 1998
Microsoft April 1992 - November 1994
Microsoft April 1987 - April 1992
Skills
Leadership, Inventory Management, Management, Customer Service, Budgets, Purchasing, Recruiting, Invoicing, Access, Process Improvement, Team Building, Healthcare, Time Management, Microsoft Excel, Sales, Data Entry, Negotiation, Customer Satisfaction, Office Management, Sourcing, Contract Negotiation, Hiring, Employee Training, Supervisory Skills, Project Management, Microsoft Word, Software Documentation, Team Leadership, Department Budgeting, Process Scheduler, Operations Management, Coaching, Problem Solving, Procurement, Warehouse Management, Customer Retention, Applicant Tracking..., Windows, System Administration, Accounts Payable, Vendor Management, Effective Management..., Interpersonal Skill, Conflict Resolution, Unix, Proofreading, Account Reconciliation, Call Centers, AS400, Export Rail Billing
Education
Bowling Green Technical College
Diploma, Surgical Technology/Technologist, GPA 3.1
Christian County High School October 2014 - Present
Liberty Park Grill July 2014 - Present
Rafferty's Inc. May 2011 - July 2014
CCRx of North Carolina June 2010 - April 2011
Precision HealthCare November 2009 - January 2010
Bradley Extended Care 2009 - 2009
AmMed Direct 2007 - 2009
Vanderbilt University Medical Center 2005 - 2006
Skills
Pharmacy, Pharmacy Automation, Data Entry, Healthcare, Medication Therapy..., Community Pharmacy, Customer Service, Pharmaceutical Industry, Compounding, Training
Education
Austin Peay State University 2011 — 2015
Bachelor of Science (B.S.), Chemistry
University of North Carolina at Charlotte 2010 — 2014
in progress, Biology
Crestmark Bank November 2014 - Present
Crestmark Bank September 2014 - November 2014
Crestmark Bank February 2014 - September 2014
Custom Stone and Brick July 2012 - February 2014
AmMed Direct June 2010 - July 2012
AmMed Direct September 2008 - June 2010
American Home Patient November 2007 - June 2008
Skills
Healthcare, HIPAA, Outlook, Data Entry, Customer Service, Software Documentation, Access, Medicare, Call Centers, Medical Terminology, Microsoft Office, Process Improvement, Microsoft Excel, Effective Communication, Construction Management, Leadership, Quality Assurance
Education
Middle Tennessee State University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Accounting
University of Phoenix 2007 — 2008
Associates of Arts in Accounting, Accounting
JPW Industries August 2012 - Present
Lyft October 2014 - Present
Arriva Medical March 2012 - August 2012
AmMed Direct March 2008 - March 2012
Permanent General February 2003 - March 2008
Private Business Inc. January 2001 - January 2003
Primus Automotive/Ford Motor Credit Corp. November 1996 - January 2001
Skills
Call Center, Predictive Dialers, Managerial Experience, AS400, Microsoft Office, Outstanding Customer..., Collections, Insurance, Workforce Management, IVR, Avaya, Nortel, Operations Management, Reporting & Analysis, Management, Call Centers, Customer Service, Customer Experience, Sales, Customer Satisfaction, Customer Retention, Process Improvement, Team Leadership, Process Scheduler, HIPAA, Cisco Call Manager, Team Building, Sales Management, Account Management
Education
Lambuth University 1991 — 1993
BA, Mass Communications
Martin Methodist College 1989 — 1991
AA, Business
John Overton High School 1985 — 1989
Nashville Neurological Care Clinic January 2014 - Present
Nashville Neurological Care Clinic January 2013 - January 2014
iPractice Group April 2012 - January 2013
iPractice Group April 2012 - January 2013
AmMed Direct July 2008 - March 2012
AmMed Direct, LLC July 2008 - March 2012
ARS/Perot Systems Healthcare January 2002 - July 2008
Perot Systems Healthcare January 2002 - July 2008
First Mental Health October 1997 - January 2002
First Mental Health October 1997 - January 2002
Skills
Bilingual-Spanish, Attention To Detail, Analytical Abilities, Documentation, Billing, Claims, Healthcare, Accounts Receivable, Claim, Software Documentation, Analytical Skills, Medicare, Medical Terminology, Medical Billing, ICD-9, Revenue Cycle, Time Management, Microsoft Office, HIPAA, Customer Service, Microsoft Excel, Data Entry, Medical Coding, EMR, Leadership, Training, CPT, Access, Team Building, Health Insurance, Office Management, Revenue Cycle Management
Education
Inter American University of Puerto Rico 1991 — 1992
Bachelor's Degree, Business Administration
Universidad InterAmericana de San German, PR 1991 — 1992
Business Administration
Mercer County Community College 1986 — 1992
Associates Degree, Commerce
Mercer County Community College 1986 — 1991
Associate Degree, Commerce
Sleep Nation dba Cpap Care June 2012 - Present
Scientific Research Imaging July 2007 - July 2009
AmMed Direct March 2006 - July 2007
ADP., Inc October 2000 - May 2006
Paychex Corporation June 1999 - October 2000
Skills
Business Development, Marketing Research, Direct Sales, Customer Satisfaction, Sales Process, Customer Retention, Presentations, Coordination, Customer Service, Collaborative Problem..., Team Building, Front Line Coaching, Motivational Speaking, Negotiation, Marketing, Marketing Strategy, Public Speaking, Leadership, Strategic Planning, Medical Devices, Sales Operations, New Business Development, B2B, Medical Sales, Diabetes, Product Launch, Salesforce.com, Selling Skills, Product Development, Leadership Development, Cold Calling, Sales Management, Healthcare, Market Development, Strategy, Selling, Sales Presentations, Social Media Marketing, Operating Room, Managed Care, Sales Force Development, Capital Equipment, Surgeons, Disposables
Education
Bethel College (TN)
Bachelor of Science (B.S.), Organizational Business Managment
Bethel University
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
North Central College
Business/Corporate Communications
Self May 2006 - Present
A.S.A.P. Process Service July 2005 - February 2013
H.O.W. Media October 2011 - September 2012
State of Tennessee March 2009 - April 2011
Law Office of V.A. Melton, Jr. July 2007 - October 2008
Hunters Creek Apartments February 2006 - July 2007
Empact Medical Service October 2005 - February 2006
Old Hickory Country Club June 2005 - January 2006
AmMed Direct July 2001 - June 2002
Skills
Social Media, Public Speaking, Data Entry, Research, Nonprofits, Microsoft Office, Customer Service, Community Outreach, PowerPoint, Microsoft Word, Healthcare, Administrative..., Facebook, Creative Writing, Social Networking, Government, Proofreading, Legal Research, Fundraising
Education
Lipscomb University 2015 — 2018
Bachelor of Applied Science (B.A.Sc.), Legal Studies, General
Volunteer State Community College 2012 — 2015
Associate of Science (A.S.), Humanities/Humanistic Studies
Dell June 2013 - Present
ADIN Healthcare October 2012 - May 2013
Comcast Cable October 2011 - October 2012
AmMed Direct October 2007 - October 2011
Salud Dorada with Medicare January 2006 - October 2007
Salud Dorada with Medicare January 2000 - January 2006
Skills
Bilingual-English/Spanis..., Effective Interpersonal..., Self-motivated Team..., Organizational..., Result Oriented, Work Under Minimal..., Able to work under..., Microsoft Office, Outlook, Healthcare, Sales Process, Sales Presentations, Pharmaceutical Sales
Education
East Central College 1999 — 2000
Physical Therapy
Forest Park Community College 1998 — 1999
Physical Therapy
naviHealth December 2014 - Present
Tennessee Health Management (parent company of AmMed Direct) August 2012 - February 2014
AmMed Direct November 2006 - August 2012
AmMed Direct February 2004 - November 2006
Casey Family Programs 2000 - 2003
Westinghouse Electric Corp June 1992 - December 1996
Westinghouse Electric Corp May 1988 - June 1992
Skills
Management, Self motivated, Contract Negotiation, Vendor bid process and..., Preventive Maintenance, Reconfiguration,space..., Problem Solving, Security Operations, Space planning &..., Safety inspections, Outlook, Budget process &..., Healthcare, Vendor Relations, Training, Customer Service, Operations Management, PowerPoint, Office Management, Microsoft Office, Corporate Communications, Event Planning, Employee Relations, Microsoft Excel, Word, Coaching, Customer Relations, Furniture/equipment..., HIPAA regulations, Supervisory Skills, Employee selection,..., Follow through, Ergonomics
Education
Arizona State University 1998 — 2000
BA, graduated with High Honors in Psychology, Religious Studies Minor
Locs And Stitches January 2011 - Present
Providence OB GYN September 2012 - July 2013
SunTrust Bank September 2010 - August 2012
AmMed Direct March 2008 - August 2010
AMMED Direct LLC March 2008 - March 2010
Emdeon March 2006 - February 2008
WEBMD EMDEON March 2005 - March 2006
Andrea Tarpley February 2004 - February 2005
T-Mobile September 2000 - December 2003
T-Mobile August 2000 - August 2003
Skills
Training, Leadership, Call Centers, Customer Satisfaction, Management, Customer Service, Coaching, Software Documentation, Process Improvement, Sales, Call Center, Marketing, Team Building, Account Management, Program Management, Time Management, Budgets, Recruiting, Outlook, Microsoft Excel, Microsoft Word, Team Leadership, Strategic Planning, Analysis, Sales Management, Customer Support, Siebel, Human Resources, Employee Training, Healthcare, Access, Technical Support, PowerPoint, Teamwork, Lotus Notes, Executive Management, Team Management, Operations Management, Customer Retention, SharePoint, Clothing Designer
Education
Tennessee State University 1981 — 1983
Whites Creek High School
Correct Care Solutions June 2014 - Present
Corrections Corporation of America January 2010 - May 2014
University of TN 2009 - 2009
AmMed Direct 2009 - 2009
Sparrow Health System 2005 - 2007
TDOC 2003 - 2005
Skills
Change Management, Human Resources, Policy, Editing, Customer Service, Recruiting, Government, Onboarding, Coaching, Personnel Management, Microsoft Word, Interviews, Teamwork, Conflict Resolution, Press Releases, Employee Engagement, Public Speaking, Research, Newsletters, Employee Training, Leadership, Employee Relations, Employee Benefits, Private Investigations, PowerPoint, Microsoft Office, Training, Organizational..., Leadership Development, Background Checks, Program Management
Education
Central Michigan University 2006 — 2009
Masters, Master of Science- Administration
Michigan State University 1998 — 2003
BA, Political Science
General Motors May 2012 - Present
Crispy Clean Kicks April 2011 - Present
Sports Entertainment Group August 2002 - December 2012
Affinion Group November 2011 - May 2012
AmMed Direct June 2007 - February 2010
Skills
Healthcare, Sales Support, Customer Service, Consultative Selling, Sneaker Connoisseur, Marketing Management, Product Marketing, Visual Merchandising, Business Planning, Sales, Start-ups, Selling, Sales Operations, Marketing, New Business Development, Strategic Planning, Advertising, Account Management, Retail, Leadership, Management, Customer Retention, Training, Team Building
Education
Middle Tennessee State University 1998 — 2004
BBA, Marketing
Argosy University Nashville 2010 — 2012
Master of Business Administration (MBA), Management
Self Employed October 2011 - Present
AmMed Direct September 2008 - August 2011
HSBC/Solstice Capital May 2006 - September 2008
Dell 2000 - 2006
Skills
Sales, Team Building, Customer Service, Healthcare, Training, Insurance, Process Improvement, Account Management, Call Centers, Leadership, Strategic Planning, Salesforce.com, Marketing, Management, Sales Operations, Sales Management, Team Leadership, Direct Sales, Coaching, Microsoft Office
Education
Kaplan Career Institute-Nashville 2011 — 2011
Life and Health Insurance
Tennessee State University 1987 — 1993
Psychology/Business Admin
AmMed Direct October 2008 - June 2012
Salud Dorada with Medicare February 2006 - October 2007
Salud Dorada with Medicare January 2005 - February 2006
Skills
HIPAA, Healthcare, Medical Terminology, Troubleshooting, Visio, SharePoint, Outlook, Process Improvement, Microsoft Office, Call Center, Customer Service, Effective interpersonal..., Able to work as a team..., Excellent..., Result Oriented, Able to work under..., PowerPoint, Microsoft Word, Microsoft Excel, Project Coordination
Education
Universidad Central de Bayamón 2000 — 2006
4 years, Education
HCA December 2014 - Present
Paw Pints, LLC 2014 - Present
Star Physical Therapy October 2012 - Present
Vanderbilt University Medical Center May 2012 - October 2012
Vanderbilt University Medical Center July 2011 - May 2012
Frist Cardiology January 2011 - September 2011
Am Med Direct October 2009 - April 2010
AmMed Direct May 2008 - October 2009
Skills
Peachtree, Mysis, Medical Coding, Charge Entry, Microsoft Office, EMR, Scheduling, Accounts Payable, Accounts Receivable, Epic Systems, Customer Service, Insurance, Healthcare, Phone Etiquette, Call Center, Data Entry, HIPAA, Managed Care, Medical Terminology, Process Scheduler, Call Centers, Microsoft Excel, Outlook
Education
Middle Tennessee State University 2001 — 2005
Bachelor's degree, Mass Communication
Nashville Christian School
MEDHOST June 2013 - Present
MEDHOST August 2011 - Present
AmMed Direct February 2008 - February 2010
Heritage House, Inc July 1989 - October 2004
Skills
Outlook, Visio, Customer Service, Customer Satisfaction, Troubleshooting, Leadership, Microsoft Office, Accounts Receivable, HIPAA, Microsoft Excel, Microsoft Word, Budgets, Management, Hospitals, Healthcare
Education
Middle Tennessee State University 2004 — 2011
Bachelor of Science (B.S.), Psychology
Solerant March 2015 - Present
Network Solutions Group April 2012 - January 2015
AmMed Direct December 2006 - March 2012
Shop at Home Network July 1999 - August 2006
Skills
Operating Systems –..., Development Tools –..., Email – Exchange 2003..., Network Protocols –..., Communication – Nortel..., Computer Training -..., MCDST, Microsoft Excel, DHCP, XP, A+, FTP, Microsoft Word, Windows 7, Visio, Nortel, Access, Microsoft Exchange, Computer Proficiency, Windows Vista, Development Tools, PowerPoint, Operating Systems, Communication Protocols, TCP/IP, DNS, Email, Call Centers, Customer Satisfaction, Data Entry, Software Documentation, Team Building, System Administration, Windows XP, Troubleshooting, Sales, Account Management, Computer Hardware, Healthcare, Outlook, Technical Support, Customer Service, Active Directory, Leadership, Training, Networking, Process Improvement, Management, Windows, Windows Server
Education
David Lipscomb University 1993 — 1998
State of Tennessee October 2013 - Present
Tennessee Orthopaedic Alliance March 2012 - October 2013
AmMed Direct March 2010 - March 2012
Rooms To Go October 2008 - March 2010
Cansler Photography August 2005 - October 2008
Skills
Customer Service, Microsoft Office, Problem Solving, Access, Photoshop, Inside Sales, Sales Support, Office Management, Market Planning, Marketing Communications, Social Media Marketing, Direct Marketing, Retail Management, Event Planning, Event Management, Special Events, Graphic Design, Direct Sales, Selling, Sales, Customer Retention, Call Centers, Sales Operations, Healthcare, Advertising, Management, Marketing, Insurance, Sales Management, Project Management
Education
The University of Tennessee at Chattanooga 2000 — 2004
B.A., Communications, Business Marketing
American HomePatient August 2013 - Present
Arriva Medical March 2012 - August 2013
AmMed Direct July 2008 - March 2012
AmMed Direct July 2008 - March 2012
Dell Computers Inc. 2006 - 2008
JBE Designs 2004 - 2006
the daily news journal 2001 - 2003
Skills
Word, Excel, Access, Outlook, Mac OS X, Photography, Microsoft Excel, Microsoft Word, Social Media, Advertising, Management, Customer Satisfaction, Customer Service, Sales Management, Insurance, Account Management, Healthcare, Troubleshooting, Sales, Selling, Customer Retention, Call Centers, OS X, Team Building, Medical Devices, Negotiation
Education
Middle Tennessee State University 1996 — 2001
Bachelor of Science, Mass Communications
The Pampered Chef October 2011 - Present
NASHVILLE PET PRODUCTS January 2008 - Present
AmMed Direct July 2007 - Present
Petland February 2006 - June 2007
Verizon Wireless March 2005 - August 2005
Skills
Microsoft Office, Entrepreneurship, Outstanding Customer..., Inside Sales
Education
CSB School of Broadcasting 2007 — 2007
Media Certification, Television and Radio
MTSU 2003 — 2007
Some College, Media
Middle Tennessee State University
TECHNICAL
Business Management
Xtend Healthcare, LLC January 2014 - Present
AmMed Direct August 2007 - Present
Resources Inc January 2006 - July 2007
Exam Prep LLC February 2004 - January 2006
Skills
Call Center, Customer Satisfaction, Customer Service, Customer Relations, Sales Support, Coaching, Healthcare, Account Management, Outlook, Customer Retention, Team Building, Sales Process, Strategic Planning, Call Centers, Selling, Sales, Data Entry, Sales Operations, Employee Training, New Business Development, Training, Microsoft Office, Insurance, Direct Sales
Education
Wyandotte H.S. 1995 — 1998
Diploma, 9-12
University of Kansas 1998 — 2000
None, business administration
Takeda Pharmaceuticals December 2012 - Present
Medical Services of America May 2008 - December 2012
AmMed Direct January 2008 - May 2008
Skills
Cold Calling, Account Management, Sales, Customer Service, Durable Medical..., Hospitals, Territory Management, Sales Process, Cardiology, Sales Management, Pharmaceutical Sales, Healthcare, Marketing, Managed Care, Diabetes, Medical Devices, Sales Force Development, Selling, Pulmonology, Sales Presentations
Education
Middle Tennessee State University 2003 — 2007
Bachelor of Science, Marketing
Certified Life Purpose Coach January 2015 - Present
American HomePatient February 2007 - Present
Mary Kay Cosmetics October 2005 - Present
Stover's LLC - stoversliquidation.com May 2011 - February 2013
AmMed Direct February 2007 - February 2009
Shop At Home Network 2002 - 2009
Holland Employment June 2001 - February 2005
Skills
Sales, Healthcare, Account Management, Customer Service, Medical Devices, Sales Management, Leadership, Cold Calling, Selling, Sales Operations, Team Building, Business Development, Contract Negotiation, Hospitals, Management, Marketing Strategy, New Business Development, Sales Process, Salesforce.com, Strategic Planning, Training, Direct Sales, Team Leadership, Marketing, Process Improvement, Customer Satisfaction, Coaching
Education
Nashville school of law 2012 — 2015
Bachelor of Laws (LLB), Business and family law
HCCS 2014 — 2014
Corporate compliance's
Ashford University 2010 — 2013
Bachelor of Science (BS), Business Administration and Management, General, 4.0 gpa
North Carolina State University 1991 — 1993
Associate's degree, Law
Anthem Career College Client Service ManagerXO CommunicationsFebruary 2013 - November 2013
AmMed Direct October 2007 - October 2010
Skills
Staff Development, Public Speaking
Education
Hillwood Comprehensive High School
Nashville State Community College
Cordant Health Solutions March 2014 - Present
Healthcare Solutions May 2010 - March 2014
Silver Hammer Marketing April 2004 - June 2010
AmMed Direct October 2009 - February 2010
Concentra Inc April 1996 - April 2004
WMC - TV/FM/AM January 1994 - April 1996
YMCA May 1992 - January 1994
Skills
Copywriting, Press Releases, Trade Shows, Newsletters, Relationship Management, Advertising, Marketing Communications, Marketing, Outlook, Leadership, Public Speaking, Strategic Planning, Public Relations, Event Planning, Marketing Strategy, Team Building, Healthcare, Sales, Insurance, Management, Training, Account Management
Education
University of Alabama 1987 — 1991
BA, Communications, Advertising
University of Alabama
Bachelor of Arts, Communications; Advertising
St. Agnes Academy
St. Agnes Academy
Inklings® 2001 - Present
AmMed Direct May 2009 - October 2011
The University of Tennessee February 2006 - July 2008
The Rochelle Center August 2004 - August 2005
Comdata Corporation September 2002 - June 2004
YMCA of Middle Tennessee February 1994 - December 2001
Skills
Program Development, Training, Leadership Development, Program Management, Team Building, Leadership, Employee Training, Customer Service, Process Improvement, Software Documentation, Sales, Management, Coaching, Nonprofits, Recruiting, Strategic Planning, Insurance, Instructional Design, Staff Development, Budgets, Policy, Quality Assurance, Fundraising, Healthcare, Supervisory Skills, Conflict Resolution, Employee Relations, Outlook, Customer Satisfaction, Human Resources, Public Speaking, Access, Call Centers, Event Planning, PowerPoint, Change Management, Government, Team Leadership
Education
Florida State University 1988 — 1992
Bachelor's degree, Social Work
Chipola Junior College 1986 — 1988
AA, General
Holmes County High School 1980 — 1986
Dell July 2010 - Present
Hewlett Packard March 2010 - July 2010
AmMed Direct January 2009 - February 2010
AroundTown DJ May 2006 - December 2009
Dell August 2007 - May 2009
Dell March 2004 - August 2007
Scripps Networks- Shop at Home TV July 2001 - March 2004
Skills
Storage Solutions, Salesforce.com, Solution Selling, SaaS, Storage, Cloud Computing, Storage Virtualization
Education
Middle Tennessee State University 1999 — 2002
BS, Music Business, Marketing, Mass Communication
Chattanooga State Technical Community College 1996 — 1999
Associate of Science, Radio and Television Program
Arriva Medical June 2012 - Present
Arriva Medical March 2012 - June 2012
AmMed Direct March 2008 - April 2012
Premier Mortgage Funding 2007 - 2007
Dell 2001 - 2007
Skills
Goal Oriented, Sales Support, Customer Relations, Customer Service, PowerPoint, Excel, Project Coordination, Sales Management, Inside Sales, Training & Development, Sales Presentations, Technical Presentations, Account Management, Sales Operations, Employee Training, Microsoft Excel
Education
Lipscomb University 1993 — 1998
BS, Marketing, Management
American Addiction Centers December 2012 - August 2013
AmMed Direct January 2007 - March 2012
Shop At Home Network July 2002 - March 2009
Affinion Benefits Group July 2006 - August 2007
Middle Tennessee State University January 2001 - January 2002
Skills
Outlook, Word, Call Center, Access, Microsoft Office, Sales Management
Education
Middle Tennessee State University 1999 — 2003
Bachelor of Business Administration (B.B.A)
Fleet One April 2012 - Present
AmMed Direct January 2009 - July 2012
Cingular Wireless/ATT Wireless October 2002 - December 2008
GTE/Verizon Wirless October 1995 - May 2002
Skills
Word, Excel, Microsoft Excel, Sales
Education
Loyola Marymount University 1976 — 1980
BBA, Bachelor of Business Administration
Burger King April 2014 - Present
Jackson Hewitt Tax Service Inc. December 2012 - April 2013
Saint Thomas Health Services June 2009 - September 2009
Senior Moments Healthcare 2007 - June 2008
Jett Consulting Services 2007 - 2008
Ammed Direct 2006 - 2007
Adecco Temporary Services 2005 - 2007
Metro Center Health Care Group 2003 - 2004
Ford Motor Credit 2000 - 2001
Universal Care of Tennessee 1999 - 2000
Skills
Medical Billing, Cpr Certified, Ten Key, Healthcare, CPT, HIPAA, Medical Terminology, Medicare, Customer Service, Data Entry, HCPCS, Outlook
Education
National College of Business & Technology 2009 — 2011
AA, Business Management
Draughons Junior College 2001 — 2003
Diploma, Medical Assisting
Tennessee State University 1998 — 2001
AA, Nursing
Reliant Realty June 2012 - Present
Melo Risk Advisors, LLC July 2013 - Present
Advocare April 2012 - Present
Lotus Energy Drink April 2012 - Present
Us Healthworks Medical Clinic May 2012 - July 2013
AmMed Direct December 2010 - April 2012
First Community Mortgage May 2010 - December 2010
United Capital Lending January 2006 - September 2010
First Tennessee Bank February 2004 - December 2005
E*TRADE Financial January 2000 - January 2002
Skills
Healthcare, Access, Banking, Customer Relations, Coaching, Customer Service, Contract Negotiation, Excel, Financial Planning, Insurance, Microsoft Office, Social Media, Newsletters, New Business Development, Outlook, PowerPoint, Photoshop, Quickbooks, Real Estate, Underwriting, Word, Valuation
Education
Morehouse College 1991 — 1997
Bachelor of Arts Degree, Finance
Westchester High School 1987 — 1991
Diploma, General
Sitel June 2015 - Present
The Surety Group February 2014 - May 2015
Barter Rewards December 2013 - February 2014
LifePoint Hospitals April 2012 - October 2013
Reliance Aerotech Services November 2011 - April 2012
AmMed Direct January 2009 - November 2010
Horne LLP January 2008 - January 2009
ADT Security Services, Inc. March 2001 - January 2008
AUTONATION, INC January 1999 - March 2001
Skills
Marketing, Email Marketing, Marketing Communications, Advertising, Training, Budgets, Strategy, Trade Shows, Customer Service, Sales, Social Media, Event Planning, Lead Generation, Newsletters, Copywriting, Team Building, Employee Relations, Leadership, Project Management, Customer-focused Service, Collateral Materials..., PowerPoint, Human Resources, Organized self-starter, Ethical Decision Making, Workshop Facilitation, Direct Mail, Proofreading, Editing, Direct Marketing, Meet Deadlines, Consumer Marketing, Product Marketing, Internal & External..., Brand Management, Customer Retention, Manage Client..., Hiring Employees, Staffing Services, Executive Level..., Restaurant Management, Team Leadership, Dedicated Professional, Close Attention to..., Dependable Team Player, Positive Personality, Interpersonal Skill, Google Analytics, Google Adwords, Web Content Management
Education
University of Central Florida - College of Business Administration 1991 — 1993
Bachelor of Science (BS), Hospitality Management
Florida Southern College 1989 — 1991
Cooper City High School 1985 — 1989
HS Diploma
Metro Nashville Public Schools June 2015 - Present
Metro Nashville Public Schools October 2013 - May 2015
Metro Nashville Public Schools September 2012 - October 2013
Bridgestone October 2011 - February 2012
AmMed Direct February 2011 - August 2011
Emdeon November 2009 - July 2010
T-Mobile January 2006 - October 2009
Skills
Multi-line Switch board, Typing, MS Office Suite, Microsoft Office, Customer Satisfaction, Data Entry, Time Management, Customer Service, Call Centers, Telephone Skills, Sales, Invoicing, Manufacturing, Human Resources, Outlook, Microsoft Excel, Microsoft Word, Inventory Management, PowerPoint, Team Building, Coaching
Education
Hunter's Lane High School 1988 — 1992
Diploma
Middle Tennessee State University
Special Education and Teaching
Sound Physicians April 2015 - Present
HCA November 2014 - April 2015
Community Health Systems February 2014 - November 2014
Community Health Systems June 2013 - February 2014
Arriva Medical March 2012 - June 2012
AmMed Direct August 2010 - March 2012
The Little Clinic October 2009 - June 2010
The Little Clinic 2009 - 2010
Publix October 1999 - September 2008
Skills
Customer Service, Customer Support, Microsoft Office 2007, Microsoft Office 2003, Microsoft Access..., eClinicalworks, Medical Terminology, Medical Records, EMR, ScanDox, Inventory, Order Fulfillment, Order Processing, Data Entry, Call Centers, Clerical Skills, Microsoft Excel, Microsoft Word, Retail, Stocking, Building Relationships, Teamwork, Team-oriented, PowerPoint, Athena, Outlook, Healthcare, Medicare, HIPAA, Insurance, Customer Satisfaction
Education
Kaplan Career Institute 2008 — 2009
Certificate, Medical Billing and Coding
University of Mobile 1996 — 1998
Busines
McKesson March 2013 - Present
Kyle Kinder Photography January 2009 - Present
Luxottica Retail March 2012 - March 2013
AmMed Direct September 2009 - March 2012
Petland June 2005 - May 2008
Target October 2004 - June 2005
Skills
Sales Management, Training Skills, Problem Solving, Detail Orientation, Microsoft Office, Photoshop, Photography, Customer Service, Employee Relations, Scheduling, Cash Handling, Account Management, Team Building, Business Management, Goal Oriented, Interviewing, Quality Auditing, Compliance Audits, Complaint Handling, Time Management, Process Scheduler, Training, Employee Training, Management, Event Planning, Customer Retention, Advertising, Negotiation, Retail, Interviews, Insurance, Cash Flow, Leadership
Education
Middle Tennessee State University 2004 — 2010
Bachelor of Science, Mass Communication/ Photography
Centennial High School 2000 — 2004
Technical Diploma
UT Physicians August 2015 - Present
McKesson BPS September 2013 - August 2015
McKesson BPS March 2013 - September 2013
Community Health Systems/ Physician Practice Support Inc. February 2012 - October 2012
Community Health Systems/ Physician Practice Support Inc. April 2011 - February 2012
AmMed Direct August 2007 - February 2011
AmMed Direct February 2009 - September 2009
Diabetes Care Club December 2006 - August 2007
Middle TN Occupational Medicine Clinic July 2006 - November 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Typing, CPR Certified, EKG, Phlebotomy
Education
Nashville State Community College 2008 — 2010
Pre-Nursing Studies
High-Tech Institute-Nashville 2005 — 2006
Associate's Degree, Medical/Clinical Assistant
Tennessee State University 2002 — 2004
Addiction Campuses February 2015 - Present
APHRO-ZENTRICS February 2011 - Present
American Addiction Centers January 2013 - 2013
InStream April 2012 - August 2012
AmMed Direct February 2011 - March 2012
American Home Patient August 2009 - February 2011
Executive Broker Solutions May 2006 - August 2009
AIG May 2005 - November 2007
Marion Daily Republican August 2003 - January 2005
Skills
Customer Service, Call Center, Sales, Insurance, Call Centers, Customer Retention, Health Insurance, Healthcare, Employee Benefits, Business Development, Marketing, Selling, Negotiation, Training, Program Management, Marketing Strategy
Education
University of Phoenix
Business Management / Global Marketing
William Rainey Harper College
Journalism
Fresenius Medical Care October 2014 - Present
Fresenius Medical Care October 2011 - October 2014
AmMed Direct May 2009 - October 2011
Skills
HIPAA, Healthcare, Healthcare Management, Managed Care, Healthcare Information..., Medicare, Process Improvement, Customer Service, Team Building, Hospitals, Healthcare Industry, Outlook, Strategic Planning, Microsoft Office, Non-profits, Medicaid, Negotiation, Medical Coding, Account Management, Contract Negotiation, New Business Development, Program Management, Employee Relations, Recruiting, Leadership, Revenue Cycle, Insurance, Medical Terminology, Health Insurance, Sales, Office Management, Inventory Management
Education
Trevecca Nazarene University 1995 — 1997
M.A.
Tennessee State University 1987 — 1994
Health Care Administration and Planning
Verity Life Coaching May 2013 - Present
XO Communications June 2010 - July 2015
Comdata July 2008 - May 2010
AmMed Direct April 2007 - September 2007
Direct General Corp August 2004 - April 2007
Skills
Business Intelligence, Access, Microsoft SQL Server, Business Development, Database Design, Data Analysis, Reporting & Analysis, Report Development, Life Coaching, Oracle PL/SQL..., SQL, Analytics, Business Process, SSRS, Management, Analysis, Business Analysis, Databases, Process Improvement
Education
Coach Training Alliance 2013 — 2013
Certified Professional Life Coach, Professional Life Coaching, A+
Georgia Institute of Technology 1992 — 1994
Bachelor of Science (BS), Applied Physics
HSN August 2014 - Present
Simplex Healthcare October 2011 - September 2013
AmMed Direct April 2009 - October 2011
HSBC September 2005 - January 2009
Skills
Healthcare, Insurance, Team Building, Customer Service, Data Entry, Phone Skills, Sales, People Skills, Customer Retention, Call Centers, Customer Satisfaction, Telephone Skills, Selling, Training
Education
Middle Tennessee State University 2009 — 2014
Dell March 2010 - Present
AmMed Direct August 2006 - March 2010
Dex Imaging March 2005 - August 2006
Sprint July 2003 - March 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Sales, Marketing, Account Management, Solution Selling, CRM, Sales Management, Sales Process, Management, Cloud Computing, Sales Operations, Salesforce.com
Education
ITT Technical Institute-Nashville 2001 — 2003
Associate of Science (A.S.), Information Technology
ServiceSource May 2012 - Present
AmMed Direct February 2011 - April 2012
Dell November 2009 - January 2011
Skills
Account Management, Budgets, CRM, Customer Satisfaction, Direct Sales, Customer Service, Forecasting, Insurance, Management, Marketing, New Business Development, Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Selling, Solution Selling
Education
University of Tennessee-Knoxville - College of Business Administration 2003 — 2007
Bachelor of Science (B.S.), Business Marketing
Cisco Networking Academy 2002 — 2003
BioScrip, Inc. March 2015 - Present
Infusion Partners November 2010 - Present
AmMed Direct February 2009 - November 2009
ARRK Communications, Inc. August 2008 - January 2009
Apria Healthcare 2005 - 2008
Skills
Pharmacy, Healthcare, Marketing, Managed Care, Healthcare Management, Pharmacists, Healthcare Information..., Medicare, Public Speaking, Team Building, Strategic Planning, Hospitals, Account Management, Management, Pharmacy Benefit..., New Business Development, Team Leadership, Budgets, Call Centers, Pharmaceutical Industry, Process Improvement, E-commerce, Operations Management, Sales Operations, Contract Negotiation, Pharmacy Automation, Microsoft Office, Medicaid, HIPAA, Home Care, Leadership, Sales, Cross-functional Team..., Customer Service, Sales Management, Pharmaceutical Sales, Healthcare Industry, Healthcare Consulting
Education
Tennessee Technological University 2014 — 2016
Master of Business Administration (MBA), Management Information Systems, General
Purdue University 1988 — 1996
BS, Pharmacy
TDS Telecommunications Corp. February 2012 - May 2013
AmMed Direct February 2008 - August 2011
Dell June 2005 - February 2008
Skills
Enterprise Software, Solution Selling, Customer Service, Call Centers, Healthcare
Education
East Tennessee State University 1993 — 2002
Bachelor of Arts (B.A.), Advertising and Marketing
LBMC July 2013 - Present
The Nutro Company March 2012 - June 2013
AmMed Direct February 2011 - August 2011
NIC May 2008 - February 2011
Tennessee Education Lottery March 2004 - May 2008
Tennessee Education Lottery 2004 - 2008
Private Business Inc August 2002 - March 2004
Skills
C#, ASP.NET, Microsoft SQL Server, SSRS, SSIS, Systems Analysis, Visual Basic, SQL, T-SQL, Quality Assurance, Database Administration, Business Analysis
Education
University of Phoenix 2002 — 2004
MS, Computer Information Systems
Tennessee State University 1997 — 2001
Bachelor of Science (B.S.), Computer Science
AmMed Direct July 2007 - March 2011
Bright House Networks 2005 - 2007
Stream International 2000 - 2005
Skills
Call Center, Process Improvement, Marketing, Troubleshooting, Software Documentation, Quality Assurance, Customer Service, Team Building, Customer Satisfaction, Account Management, Training, Call Centers, Workforce Management, Outlook, SharePoint, Leadership Development, Telecommunications, Strategic Planning, Operations Management, Sales Management, Coaching, Leadership, Project Management, Marketing Strategy, Team Leadership, Analysis, Employee Training, Management, Business Analysis, Customer Retention, Program Management, Sales, Budgets, Visio, Healthcare, Vendor Management
Education
Florida Metropolitan University 2000 — 2005
Mullet View Farm May 2009 - Present
AmMed Direct March 2008 - May 2009
Education
Milwaukee Area Technical College 1992 — 1994
FMS Solutions October 2013 - Present
Brentwood Services Administrators, Inc. September 2012 - October 2013
Robert Half Management Resources August 2012 - September 2012
Simplicity Creative Group June 2012 - August 2012
AmMed Direct January 2008 - June 2012
The Governors Club September 2004 - January 2008
Mapco Express October 2001 - September 2004
American Retirement Corporation 1999 - 2001
National HealthCare Corporation 1997 - 1999
Lochinvar Corporation 1996 - 1997
Skills
Cash Management, Accounts Payable, Accounts Receivable, FRx
Education
Belmont University 1987 — 1991
Bachelor of Business Administration (BBA), Accounting
Nashville TMS, PLLC October 2013 - Present
Medical Bill Review Services, Inc. December 2012 - March 2013
AmMed Direct April 2008 - February 2009
Health Management Corporation September 2002 - April 2008
Eli Lilly and Company May 1998 - December 2001
St Thomas Health Services February 1987 - September 1999
Nashville Endocriology Group May 1986 - April 1987
St. Thomas Hospital 1981 - 1986
Parkview Hospital September 1975 - March 1979
Skills
Nursing, Disease Management, Healthcare, Patient Education, Inpatient, Wellness, Utilization Management, Diabetes, HEDIS, NCQA, Medical Terminology, Management, Health Advocacy, Case Management, Medication Therapy..., Outlook, Clinical Research, Documentation, Healthcare Management, Clinical Documentation, condition management, Healthy Lifestyle, Wellness Initiatives
Education
Middle Tennessee State University 1973 — 1975
ADN, Nursing
Nashville Tech 2002 — 2003
Advanced Health Business, CPT, ICD9 coding, and medical insurance, 3.9GPA
QTC Management/ Lockheed Martin Company August 2011 - July 2012
ACCREDO (Subsidiary of Medco) June 2010 - October 2010
AmMed Direct April 2009 - June 2010
Orbitz Worldwide September 1999 - December 2008
Cendant Travel (became Orbitz Worldwide) January 1999 - January 2000
Showtime Pictures January 1998 - January 1999
FedEx January 1996 - January 1998
FedEx January 1995 - January 1996
Skills
Supply Chain, Strategic Planning, Sales, Training, Call Centers, Customer Service, Research, Procurement, Call Center, Employee Training, Access, Team Building
Education
Northwest Community College
Associates of Science, Aviation Maintenance
Northwest Community College
Associates of Science, Electronics
Delta State University 1982 — 1986
BBA, Marketing
Arriva Medical March 2012 - Present
Ammed Direct November 2005 - March 2012
Skills
T-SQL, Microsoft SQL Server, Software Development, C#, .NET, Silverlight, Business Analysis, Access, Agile Methodologies, Entity Framework, Healthcare, Database Design, SharePoint, Visio, Scrum, SQL, RIA, ASP.NET AJAX, Process Improvement, SSRS, SSIS, TFS, XAML, HTML, SDLC, LINQ, ASP.NET, c#.net, Software Project...
Education
University of Massachusetts Boston
cj Advertising October 2014 - Present
Adcock Media May 2012 - Present
AmMed Direct January 2011 - May 2012
Victor Results Advertising December 2004 - February 2010
AllSafe January 2001 - November 2004
Skills
Direct Marketing, Integrated Marketing, Marketing Research, Social Media Marketing, Interactive Marketing, Analysis, Media Planning, Media Buying, Supervisory Experience, Client Services, Competitive, Negotiation, Direct Response..., Optimizations, Efficiency, Budgets, Marketing Strategy, Account Management, Sales, Financial Services, Online Advertising, Analytics, Competitive Analysis, Direct Mail, Creative Direction, SEM, Lead Generation, Strategy, Customer Acquisition, Direct Response, Advertising
Education
Lindsey Wilson College
Western Kentucky University
DTC Communications April 2012 - Present
AmMed Direct November 2004 - April 2012
Cracker Barrel May 2004 - October 2004
Heritage House 1996 - 2003
Skills
Multi-channel Marketing, Creative Problem Solving, Process Improvement, Direct Mail, Direct Marketing, Lead Generation, Budgeting, Strategic Planning, Customer Acquisition, Campaign Management, P&L Management, Healthcare, Television, Newsletters, Excel, Word, Advertising, Microsoft Word
Education
Middle Tennessee State University 1992 — 1994
M.B.A., Marketing Emphasis
Cumberland University 1988 — 1992
B.S., Business Administration
DaVita Kidney Care December 2014 - Present
DaVita December 2013 - December 2014
DaVita July 2012 - December 2013
AmMed Direct June 2010 - April 2012
Sunday School Publishing Board April 2005 - December 2011
Wood Personnel Services October 2009 - June 2010
O.B.C. March 2004 - April 2005
Skills
Microsoft Office, Data Entry, Eye For Detail, Great Organizational..., Various software..., Accounts Payable, Medicare, Microsoft Excel, Team Building, Account Reconciliation, Insurance, Process Improvement, Leadership, HIPAA
Education
Tennessee State University
Interdisciplinary Studies, Psychology
Tennessee Higher Education Com July 2015 - Present
Modis 2014 - June 2015
Appriss May 2013 - November 2013
Arriva Medical March 2012 - May 2013
AmMed Direct January 2011 - March 2012
SilverPlume August 2008 - January 2011
Vertafore August 2008 - January 2011
Vaco 2007 - 2008
LexisNexis 2007 - 2008
SCRI 2006 - 2007
Skills
C#, SSRS, SSIS, T-SQL, .NET, Database Design, ASP.NET, VB.NET, Microsoft SQL Server, LINQ, Visio, Silverlight, Visual Basic, Agile Methodologies, XML, Crystal Reports, Entity Framework, Analysis Services, SDLC, Web Services, Web Development, WCF, XAML, Databases, Systems Analysis, TFS
Education
Tennessee Technological University 1994 — 1995
Bachelor's, Business Administration
AmMed Direct September 2007 - Present
St. Thomas Medical Group August 2003 - September 2007
Education
David Lipscomb University 1993 — 1995
BS, Nutrition
Belmont University 1990 — 1992
BS, Exercise Physiology
Kraus Flooring March 2014 - February 2015
The Workman Company November 2010 - February 2014
AmMed Direct 2009 - 2010
Milliken & Company 2007 - 2008
Mohawk Industries June 2005 - September 2007
Skills
B2B, Microsoft Excel, Microsoft Word, Microsoft Office, Cold Calling, Business Development, Blueprint Reading, Project Management, Product Presentation, Call Centers, Brand Awareness, Territory Account..., Case Managment, Durable Medical..., Organization, Group Therapy, LEED projects, Sales, Contract Negotiation, Account Management, Pricing, Team Building, Process Scheduler, Purchasing, Flooring, Sales Presentations, Sales Management, Forecasting, Negotiation, New Business Development, Budgets, Strategic Planning, Trade Shows, Leadership, Salesforce.com, Training
Education
Athens State University 1997 — 1998
BS, Psychology, Behavorial Science
Northwest Shoals Community College-Muscle Shoals 1995 — 1997
Psychology
COLLINWOOD HIGH SCHOOL
COLLINWOOD HIGH SCHOOL
ServiceSource July 2015 - Present
TransFirst December 2014 - July 2015
Management Recruiters of Nashville, Inc September 2014 - November 2014
Verus Healthcare September 2013 - August 2014
TransFirst April 2013 - September 2013
American Home Patient March 2010 - April 2013
AmMed Direct 2008 - 2010
Dell March 2005 - January 2008
Skills
Sales Support, Call Center, Customer Satisfaction, Sales Management, Account Management, Call Centers, Sales Operations, Sales Process, Salesforce.com, Solution Selling, Direct Sales, Cold Calling, Sales, Customer Retention, Sales Presentations, Selling, Lead Generation, SaaS
Education
Harper College 1990 — 1991
Arriva Medical March 2014 - Present
Arriva Medical March 2012 - Present
AmMed Direct January 2007 - March 2012
Skills
Strategic Planning, Process Improvement, Call Centers, Customer Service, Healthcare, Medicare, Team Building, Leadership, Customer Satisfaction, Access, Insurance, Outlook, Management, Training, Coaching, Customer Retention, Customer Service..., Sales, Account Management, Employee Training, Team Leadership, Data Entry, Sales Operations, Operations Management, Employee Relations, Supervisory Skills, Sales Management, Process Scheduler, Inside Sales, Budgets, Recruiting, Sales Process, Analysis, Direct Sales, Selling, Quality Assurance, Avaya, HIPAA, Salesforce.com
Education
Murray State University 1996 — 1998
Elementary Education
Martin Methodist College 1995 — 1996
General Education
Pinnacle Technical Resources November 2014 - Present
Black Box Network Services May 2013 - July 2014
Vertek Solutions, Inc. (contractor for Black Box Network Services) February 2012 - April 2013
Zycron (contractor for HCA-Physician Services) July 2011 - September 2011
AmMed Direct September 2007 - February 2011
Gordian Health Solutions (now Onlife Health) August 2006 - August 2007
Apex Systems (contractor for Verizon Select Services) November 2003 - August 2006
BellSouth Communication Systems (now AT&T) December 1995 - October 2003
Tennessee Business Communication Services April 1995 - November 1995
Worldwide Church of God / Ambassador University January 1990 - March 1995
Skills
Call Center, PBX, VoIP, Telecommunications, Meridian, T1, Telephony, Modular Messaging, Voice Mail, Troubleshooting, Avaya, ACD, Cabling, Administration, Software Installation, Call Routing, Meridian Mail, Documentation, Servers, Avaya PBX, ISDN, TDM, Call Centers, Routing, Technical Support, Contact Centers, Networking, LAN-WAN
Education
Technical Certifications (cont.) 2011 — 2011
Technical Certifications 1990 — 2010
Telecommunications
Ambassador University 1984 — 1988
BA, Theology / Business Administration
OHL March 2012 - Present
AmMed Direct April 2011 - April 2012
AmMed Direct April 2007 - April 2012
AIM Healthcare October 2005 - March 2007
Skills
Team Building, Healthcare, Office Management, Budgets, HIPAA, Customer Service, Data Entry, Insurance
Education
Cerritos College 1997 — 1999
AA Degree Business Administration
Aerotek Professional Services 2013 - Present
Wood Personnel Services February 2013 - July 2013
AmMed Direct January 2011 - July 2012
AmMed Direct February 2010 - January 2011
Wood Personnel Services April 2009 - February 2010
SunTrust Bank January 2007 - November 2008
Wood Personnel Services August 2006 - January 2007
SunTrust Bank 1999 - December 2005
SunTrust Bank 1997 - 1999
Fountain Square 14 Theatres May 1988 - September 1997
Skills
Data Entry, Payroll, Accounts Payable, Customer Service, Microsoft Office, Process Improvement, Cash Management, Team Building, Supervisory Skills, Cash Applications, Inventory Management, Management Skills, Communication Skills..., Account Reconciliation, Employee Training, Healthcare, Spreadsheets, HIPAA, Coaching, Fax, File Management, Leadership Development, Cash
Education
Tennessee State University
Bachelor of Science
AmMed Direct March 2008 - Present
AmMed Direct March 2008 - February 2012
Education
Daymar Institute-Murfreesboro 2004 — 2005
Associates, E-Commerce Engineer
The Leukemia and Lymphoma Society August 2012 - Present
AmMed Direct May 2011 - 2012
WZTV August 2004 - August 2008
Southwestern Company September 1994 - May 2003
Rivergate Toyota June 1990 - June 1994
Skills
Healthcare, Outlook, Customer Service, File Management, Microsoft Word, Time Management, Microsoft Office, Office Management, Microsoft Excel, Process Scheduler
Education
Middle Tennessee State University
AmMed Direct 2009 - 2012
AmMed Direct 2007 - 2009
Meharry Medical Group 2004 - 2007
Metropolitan Nashville Public Schools 2002 - 2004
Vanderbilt Imaging Services, LLC 2001 - 2002
Professional Account Services 2000 - 2001
Columbia-HCA/Nashville Memorial Hospital 1998 - 2000
Thompson and Edwards, Attorneys 1997 - 2000
Medcol Collection Agency Saint Thomas Hospital 1987 - 1997
Education
Cumberland University
Masters Public Service Management
Belmont University
Bachelors in Business Administration
SpecialtyCare, Inc. 2011 - Present
Saint Thomas Health Services January 2010 - September 2011
AmMed Direct March 2007 - January 2010
Skills
Pay Close Attention to..., High Level Of Accuracy, Microsoft Office, CMS-1500, EDI, CPT, HCPCS, NextGen, Lawson General Ledger, Oracle Applications, Unix
Education
Tennessee State University
Hosse and Hosse Safe and Lock Company January 2014 - Present
Hosse & Hosse: Safe & Lock Company January 2014 - Present
Arriva Medical 2012 - 2013
AmMed Direct November 2007 - March 2012
A Time to Love Magazine March 2009 - March 2009
New Song Christian Fellowship September 2004 - September 2007
Guardsmark July 2002 - June 2004
Free Will Baptist Bible College January 2001 - May 2002
Free Will Baptist Bible College September 1996 - May 2001
Jay's IGA Foodliner September 1992 - July 1996
Skills
Written & Verbal..., Data Entry, Customer Service, Sales, Pharmaceutical Industry, Leadership, Religious Education, Ministry Leadership, Experience Working with..., Couriers, Grocery, Pastoral Care, Youth Ministry, Mentoring Of Staff, Employee Training, Training Manuals, Predictive Dialers, Diabetes, Microsoft Office, Hardwood Flooring, Book Reviews, Magazine Articles, Report Writing, Job Scheduling, Supervisory Experience, Patrol, Painting, Lawn Care, Babysitting, Cleaning, Cafeteria, Teaching, Call Centers, Customer Satisfaction, Telephone Skills, Training, Youth Mentoring, Highly detail oriented, Receptionist Duties, Team Leadership, Passion for Helping..., Phone Etiquette, Healthcare, Sales Operations, Customer-focused Service, Always Willing to Learn, Youth Leadership, Positive Team Player, Non-profit Volunteer, Team Building
Education
Free Will Baptist Bible College 1996 — 2002
Theological and Ministerial Studies