AMO Recoveries
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AMO Recoveries Employees
AMO Recoveries July 2013 - Present
Cash America Pawn February 2008 - June 2013
Skills
Account Management, Sales, Customer Service, Cold Calling, Sales Process, Direct Sales, Selling, Management, Negotiation, Microsoft Excel
Education
University of Phoenix 2013 — 2017
Bachelor's Degree, Entrepreneurial and Small Business Operations
Equator, LLC October 2013 - Present
REDC Default Solutions July 2012 - September 2013
AMO Recoveries July 2010 - May 2012
AMO Recoveries July 2010 - May 2012
Skills
Customer Service, Customer Experience, Customer Retention, Customer Support, Mortgage Underwriting, Mortgage Lending, Mortgage Servicing, Collections, Call Processing, Call Center, Management, Account Management, Loss Mitigation, Call Centers
Education
Cedar Valley College 2005 — 2009
Associate's degree, Criminal Justice and Corrections
Moises E. Molina 2000 — 2000
DIPLOMA, High School/Secondary Diplomas and Certificates
Carlisle Interconnect Technologies October 2012 - Present
AMO Recoveries February 2011 - October 2012
Greater Milwaukee Area December 2009 - November 2010
Cramer Krasselt May 2006 - March 2009
Shorewest Realtors April 2005 - May 2006
Gilda's Club Southeastern Wisconsin August 2004 - April 2005
Adoption Resources May 1998 - December 2003
Skills
Non-profits, Customer Service, Microsoft Office, Fundraising, Social Media, Event Planning, Training, Advertising, Analysis, Nonprofits, Management, Invoicing, Troubleshooting, Administration, Digital Marketing, Microsoft Excel, Outlook
Education
Milwaukee Area Technical College
SP Data February 2013 - May 2013
Dial America Marketing December 2012 - February 2013
The Sales Loft March 2011 - May 2011
Dynamic Income Solutions 2010 - 2010
AMO Recoveries September 2009 - November 2009
Skills
14 years of customer..., Team Leadership, Computer and Office..., Customer Relations, Highly detail oriented, Problem Solving, Prioritisation, Multi Tasking, Customer Service
Education
Kaplan University 2006 — 2011
Bachelors & Masters Degree, Business Admin./ Human resources
Hs3 Basketball Program August 2014 - Present
Thomas Eye Group, PC April 2013 - October 2014
AMO RECOVERIES September 2011 - October 2012
MA Labs 2006 - 2008
Skills
Account Management, Customer Service, Cold Calling, Team Building, Sales, Logistics, Negotiation, Recruiting, Leadership, Outlook, Training, Strategic Planning, Management, Marketing, Sports Coaching, Program Management, Working With Children, Basketball Coaching, Fitness Training
Education
University of Maryland College Park 1986 — 1988
Associate of Arts (A.A.), Business Administration and Management, General
Newton County High School 1982 — 1985
Salesforce DFW Girly Geeks November 2014 - Present
GM Financial March 2014 - Present
eRecyclingCorps December 2012 - June 2013
AMO Recoveries December 2011 - October 2012
AEGON 2008 - 2010
Lanier High School 2004 - 2005
Texas A&M University 2001 - 2002
Emory University 2000 - 2001
Skills
Analysis, Project Management, Visio, Strategy, Salesforce.com, Business Strategy, Software Documentation, Process Improvement, Project Planning, SQL, SDLC, Change Management, Leadership, Microsoft Excel, Strategic Planning, Forecasting, Competitive Analysis, Business Process, Business Analysis, Microsoft Office, Financial Analysis, Data Analysis, Cross-functional Team..., ERP, Agile Methodologies, CRM, Access, Management, Business Intelligence, SharePoint, Analytics, Business Process...
Education
University of Texas at Dallas 2013 — 2015
Master of Healthcare Administration, Health/Health Care Administration/Management
The University of Texas at Dallas - School of Management 2008 — 2010
MBA
Emory University 1997 — 2001
BS, Biology
Tots 2 Teens Daycare June 2010 - Present
Amo Recoveries August 2009 - June 2012
Epiq Systems 2008 - 2009
TRM Corporation 2007 - 2008
Solvport 2004 - 2007
Girl Scouts of Oregon and SW Washington 2005 - 2006
Skills
Outlook, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, Team Building, Strategic Planning, Event Planning, Project Management, Customer Satisfaction, Adobe Creative Suite, HTML, Customer Retention, Troubleshooting, Illustrator, Leadership, Visio, Team Leadership, Spreadsheets, Time Management, Training, Research, Process Improvement, Technical Support, Windows, Call Centers, Leadership Development, Conflict Resolution, Teaching, Photoshop, Data Entry, Higher Education, Account Management, Management, Budgets, Operations Management, Teamwork
Education
University of Phoenix 2006 — 2009
Bachelor's, Criminal Justice
ITT Technical Institute 2004 — 2006
Associates, Multimedia
Greentree Mortgage Services October 2012 - Present
First American Title June 2012 - October 2012
Amo Recoveries October 2011 - May 2012
Bank of America March 2009 - March 2011
Skills
Loan Modifications, Administrative..., Financial Analysis, Time Management, Loans, Loss Mitigation, Underwriting
Education
Tarrant County College 2012 — 2015
Associate of Arts (A.A.), English Language and Literature/Letters
PMsquare January 2014 - Present
Cahoots Brewing February 2013 - Present
Avnet Technology Solutions January 2013 - January 2014
BrightStar Partners August 2008 - January 2013
Lee University January 2008 - June 2011
Market Street Solutions May 2007 - September 2008
Blue Cross Blue Shield of Tennessee September 2005 - May 2007
AMO Recoveries July 2004 - March 2005
Skills
Business Intelligence, Cognos, Analytics, Databases, ETL, Data Warehousing, Visio, Business Intelligence..., Dashboard, OLAP, Data Modeling, Business Analysis, Access, Microsoft SQL Server, Powerplay, Cognos ReportNet, Impromptu, Transformer, SQL, TM1, Excel, Project Management, Visual Studio, Photoshop, SQL Server, Word, Flash, Macromedia, FrontPage, Camtasia, VMware, After Effects, Visual Basic, SharePoint, MS Project, Data Mining, Dashboards, Data Analysis, SSRS, DB2, HTML, JavaScript, PL/SQL, Dimensional Modeling, Windows, BSP Software, Cognos Mobile, Framework Manager, Management, Consulting
Education
The University of Tennessee at Chattanooga 2005 — 2007
MBA, Business
Lee University
BABS, Business Administration
AMO Recoveries Vice President - Business DevelopmentAsset Management Outsourcing, Inc.2008 - Present
OSI Collection Services March 2002 - May 2007
Nationwide Credit, Inc. 1984 - 1996
ACB Business Services 1984 - 1996
American Creditors Bureau, Inc. 1984 - 1995
Education
Baldwin Wallace University
AMO RECOVERIES September 2011 - Present
GEORGIA NATURAL GAS January 2009 - September 2011
FLU BUSTERS 2007 - 2009
Education
University of Maryland College Park 1987 — 1989
Associate of Arts (A.A.), Business Administration and Management, General, 3.2
Anthem, Inc. March 2012 - Present
Rausch, Sturm, Israel, Enerson & Hornik January 2011 - August 2012
United Recovery Systems LP January 2004 - January 2011
AMO Recoveries 1998 - 2004
Skills
Access, Account Management, Accounts Receivable, Analysis, Banking, Budgets, Business Analysis, Business Development, CRM, Call Center, Call Centers, Change Management, Coaching, Contract Negotiation, Credit, Credit Cards, Customer Experience, Customer Satisfaction, Customer Service, Executive Management, Finance, Financial Analysis, Financial Services, Forecasting, Insurance, Leadership, Leadership Development, Loans, Management, Microsoft Excel, Mortgage Lending, Negotiation, New Business Development, Operations Management, Outlook, Outsourcing, Performance Management, Portfolio Management, Process Improvement, Program Management, Project Management, Recruiting, Relationship Management, Risk Management, Sales, Sales Management, Strategic Planning, Team Building, Team Leadership, Training
Education
Southern New Hampshire University
Associate’s Degree, Business Administration and Management, General
S&P Data June 2011 - Present
KeyBank October 2010 - May 2011
AMO RECOVERIES August 2009 - July 2010
CCOAL Concerned Citizens Against Lead November 2008 - March 2009
Cambridge Integrated Services March 2006 - February 2008
Skills
Event Planning, Nonprofits, Microsoft Office, Customer Service, Fundraising, Event Management, Microsoft Excel, Office Management, Social Media, Microsoft Word, Public Speaking, PowerPoint
Education
Cuyahoga Community College 2001 — 2002
CALL CENTER/CUSTOMER SERVICE CERTIFICATION, Customer Service Management
JOHN F KENNEDY HIGH SCHOOL 1976 — 1979
SingerLewak LLP May 2015 - Present
FedEx July 2014 - May 2015
Riverside Sales Group LLC June 2012 - July 2014
AMO Recoveries February 2011 - June 2012
AMO Recoveries February 2011 - May 2012
Harvey Financial Services May 2005 - December 2010
Complient Incorporated June 2000 - April 2005
Education
Ashford University 2011 — 2014
Bachelor's Degree, Human Resource Management
Duffs Business Institute 1989 — 1991
AA Degree, Business Management
Loyola Marymount University 2005 — 2005
Certificate, Human Resources
California State University-Long Beach 2014 — 2014
Certificate, Human Resources Management and Services
5th wheel services inc January 2005 - Present
Amo recoveries January 2001 - June 2003
Lsi/ Nuvell Financial January 1998 - July 2000
Education
Pula 2006 — 2009
Business
Arkansas Baptist College
JPMorgan Chase November 2011 - Present
AMO Recoveries July 2011 - November 2011
Mega Mortgage Services April 1997 - July 2006
K Mortgage May 1995 - July 1997
Nat West September 1994 - May 1995
Counrtywide Funding Corporation December 1993 - September 1994
Cenlar FSB October 1986 - January 1991
Skills
Non agency loans, Agency loans, FHA loans, Delegate Agency loans, FHA 203K loans, Specializing in self..., Effectively communicate..., DE Designation since..., 1 million dollar...
Education
Rider University 1981 — 1985
Bachelor of Science (BS), Commerce