AMS Servicing, LLC
Industry: Company
DescriptionFounded: 2008 Parent organization: Seneca Mortgage Investments LP
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AMS Servicing, LLC Employees
D'Youville College June 2015 - Present
Erie Community College September 2014 - December 2014
Daemen College July 2014 - August 2014
D'Youville College January 2014 - July 2014
Bryant & Stratton College August 2011 - March 2013
AMS Servicing, LLC July 2010 - August 2011
Fiserv June 2008 - July 2010
Skills
Higher Education..., Public Speaking, Student Affairs, Student Development, Written Communication, Microsoft Office, Research, Teaching, Admissions, Event Planning
Education
State University of New York College at Buffalo 2013 — 2014
Master of Science (M.S.), Higher Education and Student Affaris Administration, 4.0
State University of New York College at Buffalo 2004 — 2008
Bachelor of Arts (B.A.), Public Communications
MKTG INC October 2014 - Present
M&T Bank 2012 - 2014
M&T Bank 2012 - 2014
M&T Bank 2012 - 2014
AMS Servicing, LLC 2011 - 2012
Skills
Asset Managment, Call Center, Customer Service, Due Diligence, Loan Modifications, Loan Servicing, Microsoft Excel, Mortgage Banking, Mortgage Lending, Post Closing, Social Media Marketing, Loan Origination, Loans, Call Centers, Residential Mortgages, Asset Management, Home Equity Lines of..., Financial Analysis, Credit Risk, Banking, Credit, Portfolio Management, Mortgage Underwriting, Default, Mortgage Servicing, Loss Mitigation, Strategic Financial...
Education
State University of New York at Buffalo 2007 — 2011
BACHELORS, MARKETING MANAGEMENT
Mckinley
Seneca Mortgage Servicing LLC April 2015 - Present
AMS Servicing, LLC October 2013 - Present
Bank of America January 2013 - May 2013
Bank of America August 2010 - January 2013
Bank of America April 2009 - August 2010
Cannon Design March 2005 - April 2009
The Stable Tack Shop September 2005 - December 2005
Skills
Financial Analysis, Budgets, Analysis, Customer Service, Accounting, Strategic Planning, Auditing, Teamwork, Loans, Mortgage Lending, Financial Risk, Risk Management, Finance, Business Analysis, Financial Reporting, Access, Microsoft Excel, Outlook, Account Reconciliation, Data Analysis, Process Improvement, Forecasting, Credit Analysis, Accounts Payable, Accounts Receivable, PowerPoint, Microsoft Word, Microsoft Office, Corporate Finance, Project Management, Time Management, Credit, Banking
Education
Medaille College 2006 — 2008
Master of Business Administration (MBA)
D'Youville College 2005 — 2006
Bachelor of Science (B.S.), Business and Finance
Lake Erie College 2002 — 2005
Bachelor of Science (B.S.), Equine Stud Farm Mgt
Canalside Buffalo June 2015 - Present
Seneca Mortgage Servicing LLC February 2014 - June 2015
AMS Servicing, LLC 2013 - February 2014
AMS Servicing, LLC 2011 - January 2013
Valu Home Centers September 2005 - August 2011
Skills
Loans, Employee Relations, Mortgage Lending, Employee Benefits, Personnel Management, Recruiting, Human Resources, Payroll, HRIS, New Hire Orientations, Microsoft Excel, Onboarding, Customer Service, Leadership, Microsoft Office, Talent Acquisition, Applicant Tracking..., Talent Management, Interviews
Education
State University of New York at Buffalo 2009 — 2011
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
University at Buffalo 2008 — 2011
BS - Business Administration (Concentration: HR and Operations)
Frontier High School
Frontier High School
Frontier High School
Sickamatic Royal-T Krew, LLC January 2008 - Present
BET (BET Networks, a subsidiary of Viacom Inc.) September 2014 - Present
Music Choice August 2015 - August 2015
Sirens Media July 2015 - July 2015
Atlantic Records September 2013 - June 2014
Atlantic Records May 2013 - September 2013
AMS Servicing, LLC May 2011 - November 2012
True Future Night Club & Lounge April 2012 - August 2012
WBLK 93.7FM "The Peoples Station" 2010 - 2011
Daemen College StepTeam 2008 - 2011
Skills
Advertising, Marketing, Promotions, Events Coordination, Social Media Marketing, Social Networking, Talent Booking, Public Relations, PowerPoint, Microsoft Excel, Microsoft Office, Mac OS X, Social Media, Radio Promotions, Radio, Event Management, Marketing Communications, BDS, Mediabase, Brand Development, Event Planning, Entrepreneurship, Marketing Strategy, Sponsorship, Media Relations, Marketing Research
Education
Daemen College 2007 — 2011
Bachelor of Science (B.S.), Marketing
George WestingHouse High School 2005 — 2007
Diploma
AMS Servicing, LLC 2011 - Present
BodyCandy.com 2006 - Present
Cybercartel International Inc. November 2007 - September 2009
Skills
Graphic Design, Corel Draw, Photoshop, Microsoft Excel, Adobe Design Programs, epilog laser, Jewelry Design, Handmade Jewelry, Team Leadership, Microsoft Word, Sales, Coaching, Management, Microsoft Office, Customer Service, Process Improvement, Retail Sales, Merchandising, Retail, Fashion, Visual Merchandising, Photography, Apparel, Social Networking, Styling, Brand Development
Education
State University of New York College at Plattsburgh 2001 — 2005
BS Environmental Science, Ecology, 3.7
HSBC July 2014 - Present
Fitting Designs December 2008 - Present
HSBC October 2012 - July 2014
HSBC April 2012 - October 2012
Pillar Processing May 2011 - February 2012
AMS Servicing, LLC June 2010 - May 2011
AMS Servicing, LLC December 2009 - June 2010
Bank of America Home Loans April 2009 - December 2009
Bank of America Home Loans January 2009 - April 2009
FindRentals Inc. December 2006 - October 2008
Skills
Photoshop, Illustrator, Fireworks, Dreamweaver, Microsoft Office, HTML + CSS, Word, Excel, PowerPoint, Web Analytics, Google Adwords, Mac, PC, Newsletter Design, Newsletter Writing, Blogging, Social Media, LPS, MSP, VendorScape, Lenstar, I-Series, Kana, Multitasker, Highly Adaptable, WPM 88, Marketing Communications, PPC, Microsoft Word, Newsletters, Sales, Marketing, Adobe Fireworks, Training, Microsoft Excel, HTML, CRM
Education
Erie Community College 2007 — 2008
Certificate, Web Design
State University of New York at Buffalo 2002 — 2006
BA, Communication
Irondequoit High School 1998 — 2002
Diploma, General Studies
Market America Distributor 2010 - Present
Actor's Anonymous Theatre Company December 2002 - Present
AMS Servicing LLC August 2009 - December 2010
Bank of America November 2005 - February 2009
Atlantic Wireless (Cingular) August 2005 - October 2005
Buffalo Lake Erie Wireless (BLUE Wireless) August 2004 - August 2005
B&D Concrete Corp July 2002 - August 2004
Banana Republic September 1998 - January 2004
Sonwil Distribution Center May 2000 - February 2002
Skills
Windows, Excel, Word, Fi-Serve, Customer Service, Direct Sales, Retail, Call Centers, Management, Insurance, Microsoft Excel, Negotiation, Leadership, Sales, Team Building
Education
American Musical and Dramatic Academy 1996 — 1997
Associates in Arts, Humanities and Social Sciences
Erie County Community College 1991 — 1996
Associates, Humanities and Social Sciences
Seneca Mortgage Servicing LLC June 2015 - Present
Seneca Mortgage Servicing LLC September 2012 - Present
AMS Servicing, LLC August 2010 - September 2012
Skills
Mortgage Banking, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Team Leadership, Loss Mitigation, Call Center, Mortgage Servicing, Leadership, Data Analysis, Loan Servicing, Process Improvement, Project Management, Quality Assurance, Short Sales, Negotiation, Customer Satisfaction, Team Building, Coaching, Loan Modifications, Mortgage Lending, Loans, Call Centers
Education
Medaille College 2006 — 2011
Bachelor's of Science, Business Administration
West Seneca East High Scool 2002 — 2006
Regents Diploma with Advanced Designation
International Medical Placement, Ltd. March 2015 - Present
LSI Solutions October 2013 - March 2015
NTR Metals March 2013 - October 2013
AMS Servicing, LLC April 2012 - March 2013
Lord of Life Child Development Center October 2009 - April 2012
Skills
Sales, Medical Devices, Customer Service, Operating Room, Communication, Surgeons, Cold Calling, Account Management, Time Management, Organization, Product Demonstration, Cardiothoracic Surgery, Surgical Device Sales, Precious Metals, New Business Development, Sales Management, Product Knowledge, Education, Short Sales, Gynecologic Surgery, Business Travel, Salesforce Training, UPK, Preschool, Early Childhood..., Citrix, Microsoft Office, ACT CRM
Education
University at Buffalo
University at Buffalo
Psychology
Mommynoire December 2013 - Present
Bing Consulting January 2013 - Present
Singledadventures.com August 2012 - Present
NBT Music November 2009 - Present
John Varvatos Enterprises July 2014 - August 2014
The Cheatham Group, LLC September 2010 - February 2014
AMS Servicing, LLC May 2011 - November 2011
Disturbing the Peace Records April 2006 - April 2007
Nassau County Department of Planning and Economic Development April 2004 - August 2005
Skills
Marketing Research, Marketing Strategy, Financial Planning, Consultation, Organizing, Writing, Project Management, Proposal Writing, Business Analysis, Social Media Marketing, Strategic Financial..., Leadership, Sales, Marketing, Negotiation, Strategic Planning, Quality Assurance, Data Analysis, Team Leadership, Management
Education
Morehouse College 2003 — 2007
Bachelor of Arts (B.A.), Psychology/Business Administration
Spelman College
Spelman College
West Side & Black Rock-Riverside Neighborhood Housing Services January 2011 - Present
Townsquare Media August 2007 - Present
KnowNaim LLP March 1995 - Present
AMS Servicing, LLC September 2010 - November 2010
Bank of America February 2006 - January 2010
HealthNow New York Inc. December 1999 - April 2002
National Grid November 1997 - December 1999
Skills
Public Speaking, Loans, Mortgage Lending, Management, Real Estate, Short Sales, Leadership, Sales, Coaching, Data Analysis, Loan Servicing, Budgets, Social Networking, Customer Service, Blogging, Social Media, Social Media Marketing, Event Management, Event Planning
Education
State University of New York College at Buffalo 1996 — 2001
BA
Lewis J Bennett High School 1992 — 1995
Regents Diploma
LenderLive Network July 2014 - Present
SERVPRO of Hoboken/Union City and SERVPRO of Lower Manhattan October 2013 - Present
Carrington Investment Services May 2012 - September 2013
AMS Servicing, LLC June 2010 - May 2012
M.O.S. Group, Inc. September 2007 - May 2010
Bank of America Specialist January 2003 - September 2007
Bank of America January 2003 - September 2007
Fleet Specialist January 2001 - January 2003
MJ Meehan & Co. September 1996 - January 2001
Skills
Portfolio Management, Loan Servicing, Mortgage Lending, Asset Management, Loss Mitigation, Mortgage Servicing, Business Development, Executive Management, Mortgage Banking, Residential Mortgages, Structured Finance, Financial Services, Loans, Financial Structuring, Investments, Sales, Asset Managment, Equity Trading, Management, Short Sales, Credit Risk, Banking, Credit, Equities, Real Estate, Capital Markets, CRM, Loan Origination, Financial Risk, Default, REO, Operations Management, Strategy, Credit Analysis, Loan Modifications, FHA, Hedge Funds, Securities, Fixed Income, Strategic Partnerships
Education
Long Island University, C.W. Post Campus 1992 — 1995
BS, Finance, Management
Seneca Mortgage Servicing LLC December 2013 - Present
AMS Servicing, LLC February 2013 - December 2013
EZ Shop March 2006 - December 2013
Hojack Ice Cream Shack May 2012 - September 2012
Skills
Customer Service, Outcome focused, Team Leadership, Computer Proficiency, Time Management, Timely Decision Making, Communication Skills, Determined to Succeed, Flexible Schedule, Highly Organized &..., Organizational..., Organizational Behavior, Organizational Structure, Microsoft Office, Forward Thinking, Call Centers, Team-oriented, Phone Etiquette, Leadership, Critical Thinking, Organizational..., Employee Training
Education
Medaille College 2012 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Monroe Community College 2008 — 2010
Associate of Arts and Sciences (AAS), General Studies
HSBC March 2014 - December 2014
Greystone Alliance LLC April 2013 - January 2014
AMS Servicing, LLC February 2013 - April 2013
University at Buffalo September 2008 - February 2011
Skills
PowerPoint, Cold Calling, Microsoft Office, Customer Service, Microsoft Excel, Strategic Planning, Microsoft Word, Time Management, Social Networking
Education
University at Buffalo 2015 — 2018
Master's Degree, Accounting
University at Buffalo 2010 — 2011
Pharm. D, Pharmacy
University at Buffalo 2006 — 2010
Bachelor's Degree, Pharmaceutical Sciences, 3.5
Sweet Home High School 2002 — 2006
High School Diploma, General Eductaion
AMS Servicing, LLC March 2012 - September 2012
WNY Solutions Group July 2010 - September 2011
Skills
Call Center, Business Process..., Microsoft Office, Workforce Management, Contact Centre, Outbound, Call Center Development, Complaint Management, Customer Experience, Telemarketing, Customer Satisfaction, Inbound, Mortgage Servicing, Customer Retention, Call, Process Improvement, Performance Management, Operations Management, Call Routing, Coaching, Customer Service, Vendor Management, People Management, Call Recording, Customer Relations, Hiring, Team Building, Team Leadership, Performance Reviews, Mentoring, Escalation, Change Management, Team Management, Metrics, Quality Assurance, Process Engineering, Credit Cards, Problem Solving, Operational Efficiency, Key Performance..., Service Delivery, Call Centers, Management
Education
Buffalo State College 1983 — 1986
Bachelor of Applied Science (B.A.Sc.), Business and Psychology
State University of New York College at Buffalo
Bachelor of Applied Science (B.A.Sc.), Business / Psychology
Arbor Commercial Mortgage February 2013 - Present
AMS Servicing, LLC March 2011 - February 2013
Aflac October 2010 - March 2011
Zurich Financial Services May 2008 - August 2008
Skills
Financial Analysis
Education
Saint Bonaventure University 2006 — 2010
BBA, Accounting
Chaminade High School 2002 — 2006
Diploma
Western New York Mountain Bicycling Association February 2013 - Present
Projekt Solpro August 2010 - Present
AMS Servicing, LLC August 2013 - July 2014
Western New York Mountain Bicycling Association January 2011 - February 2013
Ingram Micro August 2010 - May 2012
Skills
Social Media, Customer Service, Social Media Marketing, Event Management, Microsoft Office, New Business Development, Account Management, Microsoft Word, Retail, Microsoft Excel, Blogging, Facebook, Non-profits, Philanthropy, Fundraising, Program Management, Marketing, Event Planning, Social Networking, PowerPoint, Training, Sales, Salesforce.com, Online Advertising, Sponsorship, Brand Development, CRM, Digital Marketing, Bicycle Repair, Mountain Bike, Project Management, Sales Management, Marketing Communications, Business Development, Direct Sales, Product Marketing, Web Design
Education
Canisius College
SUNY Empire State College
Business, Management, Marketing, and Related Support Services
Smiths Medical February 2013 - Present
M&T Bank August 2011 - February 2013
AMS Servicing, LLC March 2011 - May 2011
HSBC October 2010 - March 2011
Adecco Staffing September 2009 - October 2010
Adecco Staffing April 2006 - October 2010
Adecco 2006 - October 2010
HealthForce January 2006 - April 2007
Iroquois Job Corps January 2003 - 2006
Skills
Employee Relations, Applicant Tracking..., Technical Recruiting, Recruiting, Onboarding, College Recruiting, Temporary Staffing, Internet Recruiting, Contract Recruitment, Benefits Negotiation, Sourcing, Human Resources, Staffing Services, Training, Screening Resumes, Talent Management, Executive Search, Temporary Placement, Screening, Resume Writing, Interviews, Management, Talent Acquisition, Cold Calling, Hiring, Leadership, Taleo, Permanent Placement, Employee Benefits, HRIS, Job Fairs, Performance Management, Recruitment Advertising, Workforce Planning, Time Management, New Hire Orientations
Education
Erie Community College 1998 — 1999
Citi September 2013 - Present
AMS Servicing, LLC October 2012 - September 2013
Mary Kay Cosmetics October 2011 - September 2013
AMS Servicing, LLC December 2011 - October 2012
J Style Interior Design May 2011 - July 2012
AMS Servicing, LLC October 2010 - December 2011
Carter's OshKosh B'gosh May 2009 - February 2011
Victoria's Secret June 2005 - January 2009
Skills
Business Analysis, Customer Service, Excel, Foreclosures, Microsoft Office, Marketing..., SWOT analysis, Cost Accounting, Financial Analysis, Financial Planning, Writing, Monetary Policy, Equator, Homesaver, Citrix, Microsoft Excel, Training, Coaching, Sales, Team Building, Employee Training, Call Centers, Short Sales, Salesforce.com, Selling, Management, Team Leadership, Negotiation, Retail, Leadership Development, Microsoft Word, PowerPoint, Marketing Strategy, Real Estate, Inventory Control, Banking, Public Speaking, Risk Management, SharePoint, Customer Satisfaction, Human Resources, Team Management
Education
Medaille College 2010 — 2012
Masters, Business Administration, 3.9
State University of New York College at Buffalo 2003 — 2007
Social Science Interdisciplinary, Legal Studies, Philosophy
Fay Servicing, LLC January 2014 - Present
Fay Servicing, LLC March 2013 - January 2014
Bank of America July 2012 - March 2013
AMS Servicing, LLC January 2012 - August 2012
AMS Servicing, LLC August 2010 - January 2012
Clarence Pizza Company November 2005 - July 2011
Skills
Customer Service, Excel, Loss Mitigation, Word, Research, Big Picture View, Highly detail oriented
Education
SUNY at Buffalo 2006 — 2010
BA, History
Dreyfus May 2011 - Present
AMS Servicing, LLC August 2010 - April 2011
MOS Group September 2002 - April 2010
Skills
FINRA Series 6, Series 63, Loans, Asset Managment, Investments, Bonds, Mutual Funds, Series 6, Series 7, Mortgage Lending, Asset Management, Banking, Securities, Fixed Income, Financial Services, Retirement Planning, Equities, Capital Markets, Finance, Residential Mortgages, Financial Analysis, Loan Origination, Bloomberg
Education
State University of New York at Stony Brook 1978 — 1982
Bachelor of Arts (BA)
PwC October 2014 - Present
CBIZ MHM, LLC July 2013 - August 2013
AMS Servicing, LLC August 2012 - June 2013
WeiserMazars LLP June 2012 - August 2012
Best Buy January 2010 - March 2011
Skills
Financial Analysis, Customer Service, Credit, Mortgage Banking, Mortgage Lending, Loans, Microsoft Office, Strategic Financial..., Process Improvement, Microsoft Word, Call Center, Customer Satisfaction, PowerPoint, Business Analysis, Analysis, Account Reconciliation, Sales, Auditing
Education
University at Buffalo 2013 — 2014
Master of Science (MS), Accounting
University at BUffalo, THE STATE UNIVERSITY OF NEW YORK 2009 — 2013
Bachelor of Science (B.S.), Accounting; Accounting
API Heat Transfer November 2014 - Present
Employer Services Corporation: Outsourcing HR, Payroll, Benefits April 2014 - November 2014
Employer Services Corporation: Outsourcing HR, Payroll, Benefits June 2012 - April 2014
CitySynergy LLC May 2011 - May 2012
AMS Servicing, LLC September 2010 - May 2011
Allpro Parking, LLC April 2007 - October 2009
Skills
Customer Service, Social Media Marketing, Microsoft Office, Communication, Business Development, Accounts Receivable, Innovation, Leadership, Marketing Research, Newsletters, QuickBooks, Blogger, Office Administration, Employee Benefits, Human Resources, Payroll, Facebook, Social Media, Operations Management, HR Consulting, Management, Team Building, Benefits Administration, Employee Relations, Sales, Training, Microsoft Excel, Budgets, Performance Management, Strategic Planning, Microsoft Word, Leadership Development, Administration, New Hire Orientations, Office Management, HR Policies, Payroll Taxes, Market Research
Education
Medaille College 2007 — 2011
Bachelor of Science, Business Administration, Cum Laude
Sacred Heart Academy 2004 — 2007
High School Diploma
Law office of Kenneth Buckle February 2015 - July 2015
Bureau Veritas January 2014 - July 2014
U*C Coatings Corporation October 2013 - December 2013
AMS Servicing, LLC March 2013 - June 2013
AMS Servicing, LLC December 2012 - March 2013
AMS Servicing, LLC August 2012 - December 2012
AMS Servicing, LLC February 2012 - August 2012
Law Office of Phillip Lewis, County Attorney July 2009 - October 2009
Logan's Roadhouse October 2008 - June 2009
Tempur-Pedic International, Inc March 2006 - February 2008
Skills
Microsoft Word, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, AS400 system, Oracle Applications, Oracle E-Business Suite, PowerPoint, LPS, MSP430, Negotiation, Short Sales, Deed in Lieu, Foreclosures, Legal Assistance, LPS Desktop, Phone Etiquette, Multi-line Phone, Diversity, Research, Customer Oriented, Account Management, Switchboard Operator, Trade Shows, Marketing, Social Media Marketing, Promotions, Strategic Planning, Real Estate, Loan Servicing, Data Entry, Call Centers, Communication, Administrative..., Leadership, Sales, Team Building
Education
Eastern Kentucky University 2001 — 2004
Bachelor of Science in Business Administration, General Business, Marketing, Management, Finance
ABC-Amega September 2014 - Present
Buffalo Property Management Services July 2013 - Present
AMS Servicing, LLC August 2013 - 2014
Olmsted Center for Sight June 2010 - December 2012
Sovran 2010 - 2010
ABVI-Goodwill April 2004 - December 2007
Alternatives for Battered Women October 2006 - February 2007
Broadband Communications January 2004 - June 2006
Frontier Communications January 1999 - December 2004
Skills
19 years call center..., Bilingual-English/Spanis..., Experience working with..., Skilled at training..., Crisis Intervention, Training, Community Outreach, Mental Health, Psychotherapy, Employee Training, Mental Health Counseling, Management, Coaching, Public Relations, Operations Management, Call Centers, Customer Service, Non-profit Volunteer, Social Services, Cultural Awareness, Case Management, Volunteer Recruiting, Curriculum Design, Friendly Personality
Education
State University of New York Empire State College 2004 — 2006
Health and Human Services, Social Work
Alliance of Information and Referral 2004 — 2005
Certified I&R Specialist, Health and Human Services
OASIS 2004 — 2005
CASAC, NYS Certified Alcohol and Substance Counselor
Monroe Community College 2003 — 2004
Associate of Arts and Sciences (AAS), Criminal Justice/Police Science
Apartments.com November 2014 - Present
Freelance Stage Manager May 2010 - Present
Apartments.com September 2013 - October 2014
Addison Group October 2012 - September 2013
AMS Servicing, LLC January 2012 - August 2012
Pillar Processing, LLC January 2011 - January 2012
Skills
Stage Management, Choreography, Customer Service, Customer Satisfaction, Customer Retention, Time Management, Account Management, Theatre, Stage, Musical Theatre, Acting, Microsoft Office, Performing Arts, Event Planning, Social Media, Microsoft Word
Education
University at Buffalo 2005 — 2010
Bachelor's degree, Theatre/Theater
University at Buffalo 2005 — 2009
Bachelor's degree, Dance
AMS Servicing, LLC Asset ManagerAMS Servicing, LLCNovember 2012 - Present
Chase Bank February 2010 - November 2012
Chase Bank January 2008 - January 2009
Skills
Asset Management, Loans, Loss Mitigation, Mortgage Lending, Mortgage Banking, Portfolio Management, Loan Servicing, Credit, Financial Analysis, Mortgage Servicing, Credit Risk, FHA, Default, Strategic Financial..., Loan Modifications
Education
SUNY Brockport 1998 — 2002
Bachelor's degree, Criminal Justice/Police Science
Weaver December 2014 - Present
EFP Rotenberg, LLP January 2014 - November 2014
Sodexo May 2013 - January 2014
Sodexo March 2012 - May 2013
AMS Servicing, LLC August 2009 - March 2012
Wegmans Food Markets July 2000 - May 2009
Skills
Account Reconciliation, Bank Reconciliation, General Ledger, Financial Reporting, Banking, Customer Service, Financial Analysis, Analysis, Finance, Accounting, Auditing, Microsoft Excel, Financial Statements, Microsoft Office, Management, Budgets, Tax, Internal Controls, Payroll, Microsoft Word
Education
Binghamton University 2003 — 2009
Master of Science in Accounting, Accounting
State University of New York at Binghamton 2003 — 2009
Bachelor of Science/Master of Science, Accounting
AMS Servicing, LLC 2013 - 2014
Bank of America August 2012 - June 2013
Thomas Livingston Antiques August 2005 - September 2008
Skills
Mortgage Servicing, Data Analysis, Composition, Database Administration, Microsoft Office, Sales, Social Media, Management, Marketing, Banking
Education
Canisius College 2014 — 2015
Master of Business Administration (M.B.A.), Marketing
University of Colorado Boulder 2001 — 2005
Bachelor of Arts (B.A.), History, Political Science
Bayview Loan Servicing, LLC January 2015 - Present
Bayview Loan Servicing, LLC July 2013 - December 2014
ParMed Pharmaceuticals (Cardinal Health) May 2013 - July 2013
AMS Servicing, LLC February 2011 - April 2013
AMS Servicing, LLC August 2009 - February 2011
Skills
Management, Quality Assurance, Mortgage Servicing, Mortgage Banking, Quality Control, Foreclosures, Negotiation, Building Relationships, Loans, Loan Servicing, Short Sales, Credit, Pharmaceutical Sales, Pharmaceutical Industry, Portfolio Management, Cold Calling, Direct Sales
Education
Medaille College 2003 — 2007
Bachelor of Science (B.S.), Sports Management
Citi September 2015 - Present
Citi March 2014 - September 2015
AMS Servicing, LLC July 2013 - March 2014
Bank of America October 2012 - March 2013
Vibewire Youth Inc August 2011 - December 2011
Brothers of Mercy January 2010 - May 2010
Skills
Training
Education
D'Youville College 2006 — 2011
Bachelor, Business
Arbor Commercial Mortgage,LLC SVP- Human ResourcesArbor Residential Mortgage, LLC2008 - Present
AMS Servicing, LLC 2008 - Present
Arbor Commercial Mortgage,LLC 2004 - Present
Arbor Realty Trust 2004 - Present
Arbor Residential Mortgage, LLC 2004 - Present
Oce Business Services June 1997 - June 2004
Education
LIU Post
MS, Human Resources
Financial Services Company May 2014 - Present
Fiserv October 2011 - May 2014
AMS Servicing LLC April 2008 - October 2011
First Magnus Financial Corporation February 2007 - August 2007
FIRST NATIONAL BANK OF OMAHA November 2005 - July 2006
POPULAR MORTGAGE SERVICING, INC. 2000 - 2006
Skills
Customer Experience..., Lean and Design for Six..., Business Analysis, Process Improvement, Strategy, Change Management, Analysis, Management, Leadership, Call Centers, Strategic Planning, Banking, Program Management, Project Management, Business Process, Analytics, Financial Analysis, Business Strategy, Budgets, Finance, SDLC, Operations Management, Risk Management, Mortgage Lending, Business Development, Call Center, Customer Service, Coaching, Training, Business Planning, Forecasting, Budgeting, Six Sigma
Education
Ohio University 1983 — 1986
Theater
AMS Servicing, LLC June 2007 - Present
Wells Fargo November 2003 - June 2007
Washington Mutual January 1989 - November 2003
North American Mortgage Company 1989 - 2003
Education
Genesee Community College
Bank of America October 2013 - Present
AMS Servicing, LLC September 2013 - October 2013
Bank of America August 2012 - June 2013
Bank of America January 2010 - August 2012
Bank of America May 2009 - January 2010
HSBC February 1997 - March 2009
Skills
Credit, Risk Management, Mortgage Lending, Loss Mitigation, Process Improvement, SAS, Operations Management, Customer Service, Loans, Coaching, Team Building, Loan Servicing, Business Process..., Customer Satisfaction, Program Management, Performance Management, Portfolio Management, Change Management, Banking, Project Management, Underwriting, Relationship Management, Management, Business Analysis, Credit Risk, Financial Analysis, Vendor Management, Outsourcing, Retail Banking, Access, Call Centers, Data Analysis, Credit Cards, Financial Services, Executive Management, Finance, Leadership, Training, Analysis, Mortgage Banking, Credit Analysis, Financial Risk, Consumer Lending, Analytics, Customer Experience, Financial Modeling, Operational Risk
Education
Saint Xavier University 2005 — 2015
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
AMS Servicing, LLC February 2013 - Present
Promontory Financial Group, LLC September 2011 - January 2013
JP Morgan Chase March 2011 - September 2011
ServiceLink, FNF January 2010 - December 2010
AssetLink, LP May 2008 - January 2010
Citi Global Markets Inc February 2006 - May 2008
Bank of America December 1998 - February 2006
Bank of America December 1996 - December 1998
Bank of America March 1991 - December 1996
Skills
Loss Mitigation, Loans, Foreclosures, Short Sales, REO, Mortgage Lending, Bankruptcy, Loan Servicing, Loan Modifications, Mortgage Servicing, Management, Default, Banking, FHA, Real Estate, Financial Analysis, Leadership, Process Improvement, Portfolio Management, Mortgage Banking, Finance, HUD, Risk Management, Real Estate Transactions, Executive Management, Underwriting, Auditing, Credit Analysis, Residential Mortgages, Loan Origination, Training, Credit Risk, Mortgage Underwriting, Credit, Asset Management, Call Centers, Due Diligence
Education
Erie Community College
AAS Degree, Business Administration
M&T Bank March 2014 - Present
AMS Servicing, LLC August 2013 - February 2014
Arbor Commercial Mortgage August 2013 - February 2014
Bank of America 1995 - 2013
Education
Daemen College 1988 — 1991
Bachelor of Science, Accounting
M&T Bank August 2013 - Present
AMS Servicing, LLC May 2011 - May 2013
M&T Bank January 2011 - May 2011
AMS Servicing, LLC January 2010 - May 2011
Skills
Loan Servicing, Mergers & Acquisitions, Data Analysis, Cash Management, Employee Training, Dependable Team Player, Communication, Client Relations Skills, Adaptability, Detailed Organization, Account Reconciliation, Critical Thinking, Due Diligence, Management, Sales, Microsoft Office, Customer Service, Banking, Analysis, Portfolio Management
Education
State University of New York at Buffalo 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing & Human Resource Management, 3.77
First Niagara Bank April 2014 - Present
First Niagara Bank April 2014 - Present
AMS Servicing, LLC November 2013 - April 2014
M&T Bank February 2011 - November 2013
M&T Bank June 2009 - February 2011
M&T Bank December 2005 - June 2009
Skills
Communication, Multi Tasking, Microsoft Office, Highly detail oriented, Teamwork, Organization, Accurate Data Entry, Microsoft Excel, Microsoft Word, Written Correspondence, Writing, Foreclosures, Mortgage Banking, Residential Mortgages
Education
Medaille College 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General, 3.70
State University of New York at Buffalo 2005 — 2010
BA, Social Sciences
AMS Servicing, LLC January 2012 - Present
Steven J. Baum, P.C/ Pillar Processing October 2011 - July 2012
Education
State University of New York College at Oswego 2008 — 2011
Bachelor of Science, Political Science
AMS Servicing, LLC 2010 - 2012
Transcom November 2009 - August 2010
Skills
Document scanner, Computers, fax machine, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Data Entry, Outlook, Call Center, Customer Satisfaction, Teamwork, Administrative..., Spanish, PowerPoint
Education
Buffalo State College 1986 — 1990
Bachelor of Science (BS), Spanish Language Teacher Education
Erie Community College 1984 — 1986
AMS Servicing, LLC 2011 - 2012
Skills
Bilingual in Englisg..., Data Entry, Loan Processing
Education
Erie Community College 2009 — 2012
Associate's degree, General Studies
AMS Servicing, LLC January 2012 - Present
Skills
Business Relationship..., Organizational...
Education
Buffalo State College 2006 — 2011
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Erie Community College
Business Administration and Management, General
Shapiro, Dicaro & Barak August 2014 - Present
AMS Servicing, LLC September 2013 - August 2014
JPMorgan Chase April 2011 - August 2013
UPS December 2010 - December 2010
Darien Lake Resort July 2007 - October 2010
Skills
Mortgage Lending, Loans, Loss Mitigation, Customer Service, Call Centers, Mortgage Banking, Microsoft Excel, Microsoft Office, Banking, PowerPoint, Management
Education
Genesee Community College 2008 — 2009
Sports Management
AMS Servicing LLC 2011 - 2014
Education
State University of New York at Buffalo 1987 — 1990
Bachelor of Arts (B.A.), Social Sciences
Alfred State College - SUNY College of Technology 1985 — 1987
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Alden Central School 1981 — 1985
Regent's Diploma
ADT August 2014 - Present
UPS Supply Chain Solutions June 2014 - August 2014
Verizon 2011 - 2013
AMS Servicing, LLC March 2011 - May 2011
Town of Lancster Parks Recreation and Foresty June 2006 - March 2011
Skills
Customer Service, Fiber Optics, Telecommunications, Management, Organization, Team Leadership, Motivation, Construction Safety, Microsoft Office, Field Installation, Maintenance & Repair, Time Management, Sales, Troubleshooting, Policy, Networking, Training, Security
Education
State University of New York College at Buffalo 2006 — 2010
Bachelor's degree, Criminal Justice