Ansafone Contact Centers
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Ansafone Contact Centers Employees
Employee
Years
Job
Industry
Rakesh Bhavsar Rakesh Bhavsar's Ansafone Contact Centers Experience September 2013 - Present
Job I.T. Help Desk at Ansafone Contact Centers
Industry Telecommunications
Experience
Ansafone Contact Centers September 2013 - Present
The Answer 2/Ansafone Communications April 2012 - September 2013
The Answer 2 November 2007 - April 2012
BAI Distributors July 2004 - November 2007
Skills
Information Technology, IT Help Desk, Help Desk Support, IT Operations, IT Service Management, Technical Support, Technical Training, Hands-on Training, Remote Desktop, Remote Administration, Remote Access, Remote Troubleshooting, Remote Monitoring, Remote User Support, Software Installation, Hardware Support, Microsoft Office, Microsoft Office 2007, Office 2010, Oracle, Oracle Applications, Oracle Reports, Call Centers, Customer Service, Customer Satisfaction, Customer Support, Call Center..., Call Center Development, Office Administration, Office Management, Training, Employee Training, Sales, Sales Management, Sales Operations, Direct Sales, Sales Process, Commercial Sales, Inventory Management, Inventory Control, Inventory Analysis, Inventory Planning, Telecommunications, Telemarketing, Telephone Skills, Telephony, Call Processing, Call Logging, Cold Calling, Cold Calling Experience
Education
Rasmussen College-Florida 2011 — 2014
Gaming and Simulation B.A. Program
College of Central Florida 2010 — 2011
Ansafone Contact Centers September 2013 - Present
The Answer 2/Ansafone Communications April 2012 - September 2013
The Answer 2 November 2007 - April 2012
BAI Distributors July 2004 - November 2007
Skills
Information Technology, IT Help Desk, Help Desk Support, IT Operations, IT Service Management, Technical Support, Technical Training, Hands-on Training, Remote Desktop, Remote Administration, Remote Access, Remote Troubleshooting, Remote Monitoring, Remote User Support, Software Installation, Hardware Support, Microsoft Office, Microsoft Office 2007, Office 2010, Oracle, Oracle Applications, Oracle Reports, Call Centers, Customer Service, Customer Satisfaction, Customer Support, Call Center..., Call Center Development, Office Administration, Office Management, Training, Employee Training, Sales, Sales Management, Sales Operations, Direct Sales, Sales Process, Commercial Sales, Inventory Management, Inventory Control, Inventory Analysis, Inventory Planning, Telecommunications, Telemarketing, Telephone Skills, Telephony, Call Processing, Call Logging, Cold Calling, Cold Calling Experience
Education
Rasmussen College-Florida 2011 — 2014
Gaming and Simulation B.A. Program
College of Central Florida 2010 — 2011
Pedro Carrillo Pedro Carrillo's Ansafone Contact Centers Experience December 2010 - June 2012
Job IT Services Help Desk
Industry Information Technology and Services
Experience
SDC Technologies, Inc. (A division of Mitsui Chemicals) June 2012 - October 2014
Ansafone Contact Centers December 2010 - June 2012
Skills
Active Directory, Windows Server, Troubleshooting, System Administration, Customer Service, Computer Hardware, SharePoint, Technical Support, Servers, Windows XP, Team Leadership, Telecommunications, Networking, Microsoft Office, Account Management, Help Desk Support
Education
Orange Coast College
SDC Technologies, Inc. (A division of Mitsui Chemicals) June 2012 - October 2014
Ansafone Contact Centers December 2010 - June 2012
Skills
Active Directory, Windows Server, Troubleshooting, System Administration, Customer Service, Computer Hardware, SharePoint, Technical Support, Servers, Windows XP, Team Leadership, Telecommunications, Networking, Microsoft Office, Account Management, Help Desk Support
Education
Orange Coast College
Stacy Hernandez Stacy Hernandez's Ansafone Contact Centers Experience August 2010 - December 2010
Job Graduating Summer 2015 Seeking PartTime Work
Industry Accounting
Experience
LPS March 2012 - January 2013
Ultimate Software December 2010 - March 2011
Ansafone Contact Centers August 2010 - December 2010
Air & Water, Inc. January 2010 - August 2010
AmTran Logistics Inc. August 2006 - November 2008
NutriSource International January 2006 - August 2006
Total Woman Day Spa January 2003 - December 2004
Edwards Cinemas March 2000 - March 2002
Skills
Excel, Word, Accounts Payable, PowerPoint, Quickbooks, Peachtree, Accounting, Customer Service, Data Entry, Tax, Microsoft Office, Outlook, Payroll, Customer Relations, Problem Solving, Management, Microsoft Word, Account Reconciliation, Microsoft Excel, Sales, QuickBooks, Accounts Receivable, Time Management, Bookkeeping, Teamwork
Education
California State University-Fullerton - College of Business and Economics 2012 — 2016
Bachelor of Arts (BA), Accounting
Santa Ana College 2009 — 2011
Associate of Arts (A.A.), Accounting
Irvine Valley College 2003 — 2006
Accounting
Biola University 2002 — 2002
Accounting
Irvine High
LPS March 2012 - January 2013
Ultimate Software December 2010 - March 2011
Ansafone Contact Centers August 2010 - December 2010
Air & Water, Inc. January 2010 - August 2010
AmTran Logistics Inc. August 2006 - November 2008
NutriSource International January 2006 - August 2006
Total Woman Day Spa January 2003 - December 2004
Edwards Cinemas March 2000 - March 2002
Skills
Excel, Word, Accounts Payable, PowerPoint, Quickbooks, Peachtree, Accounting, Customer Service, Data Entry, Tax, Microsoft Office, Outlook, Payroll, Customer Relations, Problem Solving, Management, Microsoft Word, Account Reconciliation, Microsoft Excel, Sales, QuickBooks, Accounts Receivable, Time Management, Bookkeeping, Teamwork
Education
California State University-Fullerton - College of Business and Economics 2012 — 2016
Bachelor of Arts (BA), Accounting
Santa Ana College 2009 — 2011
Associate of Arts (A.A.), Accounting
Irvine Valley College 2003 — 2006
Accounting
Biola University 2002 — 2002
Accounting
Irvine High
Danielle Brunke Danielle Brunke's Ansafone Contact Centers Experience October 2014 - January 2015
Job Help Desk Specialist at eResources
Industry Information Technology and Services
Experience
eResources March 2015 - Present
Freelance Designer / Self Employed August 2007 - Present
Ansafone Contact Centers October 2014 - January 2015
Josiesque Designs June 2014 - September 2014
Image Group Solutions September 2013 - April 2014
Cinsay March 2013 - September 2013
GSC Architects August 2012 - February 2013
AT&T June 2009 - November 2011
Skills
Web Development, CSS, Adobe Creative Suite, WordPress, Digital Media, Web Design, Graphic Design, Linux, HTML, Windows, JavaScript, Network Administration, Facebook, HTML 5, Networking, Operating Systems, Customer Service, Photography, Mac OS, System Administration, Social Media, XHTML, PHP, SEO, CMS, Dreamweaver, IT Solutions, CompTIA A+ Certification, Publishing, Blogging, Computer Hardware, Java, OS X, Website Development, Photoshop, Windows 7, ConnectWise, Remote Desktop, Active Directory, Bootstrap
Education
Santa Fe Community College 2009 — 2011
Associate's Degree, Graphic Design
eResources March 2015 - Present
Freelance Designer / Self Employed August 2007 - Present
Ansafone Contact Centers October 2014 - January 2015
Josiesque Designs June 2014 - September 2014
Image Group Solutions September 2013 - April 2014
Cinsay March 2013 - September 2013
GSC Architects August 2012 - February 2013
AT&T June 2009 - November 2011
Skills
Web Development, CSS, Adobe Creative Suite, WordPress, Digital Media, Web Design, Graphic Design, Linux, HTML, Windows, JavaScript, Network Administration, Facebook, HTML 5, Networking, Operating Systems, Customer Service, Photography, Mac OS, System Administration, Social Media, XHTML, PHP, SEO, CMS, Dreamweaver, IT Solutions, CompTIA A+ Certification, Publishing, Blogging, Computer Hardware, Java, OS X, Website Development, Photoshop, Windows 7, ConnectWise, Remote Desktop, Active Directory, Bootstrap
Education
Santa Fe Community College 2009 — 2011
Associate's Degree, Graphic Design
Ashley Brumett's Ansafone Contact Centers Experience November 2014 - Present
Job Training and Development Supervisor at Ansafone Co
Industry Outsourcing/Offshoring
Experience
Ansafone Contact Centers November 2014 - Present
Ansafone Contact Centers October 2013 - Present
Ansafone Contact Centers April 2012 - October 2013
Ansafone Contact Centers August 2010 - March 2012
Modern Language Association October 2009 - June 2010
Modern Language Association April 2007 - October 2009
Pinnacle Business Solutions, Inc. September 2005 - March 2007
Brick Oven Pizza Company November 1997 - September 2005
Skills
Customer Service, Research, Management, Call Centers, Data Analysis, Experienced Trainer, Documentations, Call Center..., Customer Support, Improvisation, Software Documentation, Metadata, Project Management, Manage Client..., Telecommunications, Documentation
Education
Arkansas State University 2001 — 2005
Bachelor of Fine Arts (B.F.A.), Theatre/Theater
North Pulaski High School 1999 — 2001
High School Diploma, General Studies
Ansafone Contact Centers November 2014 - Present
Ansafone Contact Centers October 2013 - Present
Ansafone Contact Centers April 2012 - October 2013
Ansafone Contact Centers August 2010 - March 2012
Modern Language Association October 2009 - June 2010
Modern Language Association April 2007 - October 2009
Pinnacle Business Solutions, Inc. September 2005 - March 2007
Brick Oven Pizza Company November 1997 - September 2005
Skills
Customer Service, Research, Management, Call Centers, Data Analysis, Experienced Trainer, Documentations, Call Center..., Customer Support, Improvisation, Software Documentation, Metadata, Project Management, Manage Client..., Telecommunications, Documentation
Education
Arkansas State University 2001 — 2005
Bachelor of Fine Arts (B.F.A.), Theatre/Theater
North Pulaski High School 1999 — 2001
High School Diploma, General Studies
Ernest Flythe Ernest Flythe's Ansafone Contact Centers Experience November 2012 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Ansafone Contact Centers November 2012 - Present
Express Employment Professionals June 2012 - Present
Ansafone Contact Centers 2012 - Present
Skills
Communication Skills, Inventory, Shipping, Strategic Planning, Customer Service, Phone Etiquette, Warehousing, Data Entry, Stocking, Multi Tasking
Education
ITT Technical Institute-Tampa 2013 — 2016
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering
Central Florida community college 2010 — 2010
Hertford county high school 1988 — 1991
Diploma
Ansafone Contact Centers November 2012 - Present
Express Employment Professionals June 2012 - Present
Ansafone Contact Centers 2012 - Present
Skills
Communication Skills, Inventory, Shipping, Strategic Planning, Customer Service, Phone Etiquette, Warehousing, Data Entry, Stocking, Multi Tasking
Education
ITT Technical Institute-Tampa 2013 — 2016
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering
Central Florida community college 2010 — 2010
Hertford county high school 1988 — 1991
Diploma
Denise Dyson Denise Dyson's Ansafone Contact Centers Experience October 2012 - August 2013
Job Office Manager at EurekaZoneLLC
Industry Building Materials
Experience
EurekaZone LLC August 2013 - Present
Ansafone Contact Centers October 2012 - August 2013
SWS Systems October 2010 - April 2011
Skills
Invoicing, Management, Data Entry, Customer Service, Microsoft Excel, Sales, Microsoft Word, Strategic Planning, Team Building
Education
Vanguard High School 2003 — 2005
Stevens-Henager College
Business Administration and Management, General
EurekaZone LLC August 2013 - Present
Ansafone Contact Centers October 2012 - August 2013
SWS Systems October 2010 - April 2011
Skills
Invoicing, Management, Data Entry, Customer Service, Microsoft Excel, Sales, Microsoft Word, Strategic Planning, Team Building
Education
Vanguard High School 2003 — 2005
Stevens-Henager College
Business Administration and Management, General
Tim Austrums Tim Austrums's Ansafone Contact Centers Experience February 2014 - Present
Job VP Sales & Marketing, Ansafone Contact Centers | Award Winning Call Center Providing a Seamless Extension of You
Industry Outsourcing/Offshoring
Experience
Ansafone Contact Centers February 2014 - Present
The Connection December 1996 - January 2014
The Connection December 1996 - December 2006
ACI Telecentrics - Outbound Call Center June 1992 - December 1996
Herman Mancino February 1992 - June 1992
Dayton Hudson Corporation (acquired by Marshall Fields and then Macy's) June 1990 - February 1992
Skills
Lead Generation, Customer Retention, Strategic Partnerships, Call Centers, Call Center, Outsourcing, Sales, Telemarketing, Direct Marketing, New Business Development, Leadership, Inbound Marketing, Strategic Planning, Marketing, Strategy, Customer Acquisition, Sales Management, Telecommunications, Selling, Contact Centers, Direct Sales, Customer Satisfaction, CRM, Cold Calling, Marketing Strategy, BPO, Social Media Marketing, Customer Experience, Account Management, Networking, Call Center Development, Enterprise Software, Sales Process, Sales Operations, Sales Presentations, Customer Service, B2B, Solution Selling, Workforce Management, Trade Shows, Executive Management, RFP Generation, Payment Industry, Email Marketing, Cold Calling Experience, Trade Show..., Marketing Management, PCI Compliance, Consultative Sales..., B2B Marketing
Education
Gustavus Adolphus College
BA, Business/Marketing; BA, Speech/Communications
Ansafone Contact Centers February 2014 - Present
The Connection December 1996 - January 2014
The Connection December 1996 - December 2006
ACI Telecentrics - Outbound Call Center June 1992 - December 1996
Herman Mancino February 1992 - June 1992
Dayton Hudson Corporation (acquired by Marshall Fields and then Macy's) June 1990 - February 1992
Skills
Lead Generation, Customer Retention, Strategic Partnerships, Call Centers, Call Center, Outsourcing, Sales, Telemarketing, Direct Marketing, New Business Development, Leadership, Inbound Marketing, Strategic Planning, Marketing, Strategy, Customer Acquisition, Sales Management, Telecommunications, Selling, Contact Centers, Direct Sales, Customer Satisfaction, CRM, Cold Calling, Marketing Strategy, BPO, Social Media Marketing, Customer Experience, Account Management, Networking, Call Center Development, Enterprise Software, Sales Process, Sales Operations, Sales Presentations, Customer Service, B2B, Solution Selling, Workforce Management, Trade Shows, Executive Management, RFP Generation, Payment Industry, Email Marketing, Cold Calling Experience, Trade Show..., Marketing Management, PCI Compliance, Consultative Sales..., B2B Marketing
Education
Gustavus Adolphus College
BA, Business/Marketing; BA, Speech/Communications
Bret Butterfield Bret Butterfield's Ansafone Contact Centers Experience November 2009 - February 2011
Job Contact Center GURU VP Global Sales & Bus Dev at The Office Gurus
Industry Outsourcing/Offshoring
Experience
The Office Gurus August 2013 - Present
CallAssistant April 2012 - August 2013
Advantone (Prosodie Interactive) February 2011 - April 2012
Savvy Marketing Direct December 2005 - March 2011
Ansafone Contact Centers November 2009 - February 2011
Power Direct January 2008 - October 2009
Convergys (Matrixx Marketing) November 1984 - October 2005
APEX Telemarketing 1984 - 1988
Skills
Customer Relations, Customer Focus, Customer Acquisition, Skilled Networking &..., Analytical & Strategic..., Client Advocate and..., Consultative Selling, Client Development, Client Engagement, Client Communication, Voice of the Customer, Customer Experience, Customer Feedback, Sales Hunter, Fufillment, Order Processing, Telecommunication..., Outsourcing, New Business Development, BPO, Social Media, Mobile Solutions, Call Center, Sales, Solutions Marketing, Strategic Thinking, Selling, Telemarketing, Customer Service, Call Centers, SaaS, Marketing, Lead Generation, Direct Marketing, Strategic Planning, Contract Negotiation, CRM, Customer Engagement, Telecommunications, Contact Centers, Customer Retention, Process Improvement, Salesforce.com, Management, Leadership, Strategy, Business Development, Strategic Partnerships, Customer Satisfaction, Inbound Marketing
Education
Weber State University 1982 — 1987
Bachelor's Degree, Business Admin- Management/Marketing
Snow College 1978 — 1978
Business
The Office Gurus August 2013 - Present
CallAssistant April 2012 - August 2013
Advantone (Prosodie Interactive) February 2011 - April 2012
Savvy Marketing Direct December 2005 - March 2011
Ansafone Contact Centers November 2009 - February 2011
Power Direct January 2008 - October 2009
Convergys (Matrixx Marketing) November 1984 - October 2005
APEX Telemarketing 1984 - 1988
Skills
Customer Relations, Customer Focus, Customer Acquisition, Skilled Networking &..., Analytical & Strategic..., Client Advocate and..., Consultative Selling, Client Development, Client Engagement, Client Communication, Voice of the Customer, Customer Experience, Customer Feedback, Sales Hunter, Fufillment, Order Processing, Telecommunication..., Outsourcing, New Business Development, BPO, Social Media, Mobile Solutions, Call Center, Sales, Solutions Marketing, Strategic Thinking, Selling, Telemarketing, Customer Service, Call Centers, SaaS, Marketing, Lead Generation, Direct Marketing, Strategic Planning, Contract Negotiation, CRM, Customer Engagement, Telecommunications, Contact Centers, Customer Retention, Process Improvement, Salesforce.com, Management, Leadership, Strategy, Business Development, Strategic Partnerships, Customer Satisfaction, Inbound Marketing
Education
Weber State University 1982 — 1987
Bachelor's Degree, Business Admin- Management/Marketing
Snow College 1978 — 1978
Business
Jennifer Oliveros's Ansafone Contact Centers Experience August 2009 - Present
Job Vice President at Ansafone Contact Centers
Industry Consumer Services
Experience
Ansafone Contact Centers August 2009 - Present
Ansafone Contact Centers August 2006 - August 2009
Caliber Collision Centers 2005 - 2006
Pinnacle Marketing Inc. May 2004 - September 2005
Comcast Cable January 1995 - January 2004
Skills
•Natural & Composed..., •Strategic Thinker/..., •High Impact Change..., •Vendor/Client..., •Risk Management, •Mentorship &..., •Staff Development &..., •Cultural Change Agent, •Productivity & Cost..., •Multi-site P&L..., •Strong Decision Maker..., •Management of Remote..., •Acquisitions &..., Management, New Business Development, Leadership, Coaching, Operations Management, Outsourcing, Human Resources, Strategy, Change Management, Call Centers, Training, Business Development, Telecommunications, Strategic Planning, CRM, Process Improvement
Education
University of Redlands 2003 — 2006
MBA, Finance
Biola University 2001 — 2003
Bachelor of Leadership, Management
Ansafone Contact Centers August 2009 - Present
Ansafone Contact Centers August 2006 - August 2009
Caliber Collision Centers 2005 - 2006
Pinnacle Marketing Inc. May 2004 - September 2005
Comcast Cable January 1995 - January 2004
Skills
•Natural & Composed..., •Strategic Thinker/..., •High Impact Change..., •Vendor/Client..., •Risk Management, •Mentorship &..., •Staff Development &..., •Cultural Change Agent, •Productivity & Cost..., •Multi-site P&L..., •Strong Decision Maker..., •Management of Remote..., •Acquisitions &..., Management, New Business Development, Leadership, Coaching, Operations Management, Outsourcing, Human Resources, Strategy, Change Management, Call Centers, Training, Business Development, Telecommunications, Strategic Planning, CRM, Process Improvement
Education
University of Redlands 2003 — 2006
MBA, Finance
Biola University 2001 — 2003
Bachelor of Leadership, Management
Christopher Aichler Christopher Aichler's Ansafone Contact Centers Experience November 2012 - April 2014
Job Degree Audit Coordinator at Chapman University
Industry Writing and Editing
Experience
Chapman University May 2014 - Present
Ansafone Contact Centers November 2012 - April 2014
Chapman University 2012 - 2012
Skills
Creative Writing, Copywriting, Copy Editing, Proofreading, Web Content, Freelance Writing, Feature Articles, Non-fiction, Fiction, Journalism, Editorial, Publications, Ghostwriting, Blogging, Storytelling, Books, Magazines, AP Style, Editing, Short Stories, Newsletters, Publishing, Fact-checking, Poetry, Customer Service, Customer Experience
Education
Chapman University 2007 — 2011
Bachelor of Fine Arts (BFA), Creative Writing
Crespi
Chapman University May 2014 - Present
Ansafone Contact Centers November 2012 - April 2014
Chapman University 2012 - 2012
Skills
Creative Writing, Copywriting, Copy Editing, Proofreading, Web Content, Freelance Writing, Feature Articles, Non-fiction, Fiction, Journalism, Editorial, Publications, Ghostwriting, Blogging, Storytelling, Books, Magazines, AP Style, Editing, Short Stories, Newsletters, Publishing, Fact-checking, Poetry, Customer Service, Customer Experience
Education
Chapman University 2007 — 2011
Bachelor of Fine Arts (BFA), Creative Writing
Crespi
Prime Kiangata's Ansafone Contact Centers Experience July 2009 - October 2010
Job System Engineer at Cerner Corporation
Industry Automotive
Experience
Cerner Corporation May 2011 - Present
Haldex May 2010 - March 2011
Ansafone Contact Centers July 2009 - October 2010
Park University December 2005 - May 2010
Skills
Microsoft Office, Windows, Troubleshooting, Microsoft SQL Server, Access, Visio, SQL, Microsoft Excel, Customer Service, Active Directory, Computer Hardware, Microsoft Word, PowerPoint, JavaScript, HTML, Process Improvement, Java, Databases, SharePoint, Windows Server, Servers, Software Documentation, Linux, VMware, Operating Systems, Networking, Information Technology, Testing, Hardware, Training
Education
Park University 2005 — 2010
Bachelor, Computer Science / Systems Analysis
Cerner Corporation May 2011 - Present
Haldex May 2010 - March 2011
Ansafone Contact Centers July 2009 - October 2010
Park University December 2005 - May 2010
Skills
Microsoft Office, Windows, Troubleshooting, Microsoft SQL Server, Access, Visio, SQL, Microsoft Excel, Customer Service, Active Directory, Computer Hardware, Microsoft Word, PowerPoint, JavaScript, HTML, Process Improvement, Java, Databases, SharePoint, Windows Server, Servers, Software Documentation, Linux, VMware, Operating Systems, Networking, Information Technology, Testing, Hardware, Training
Education
Park University 2005 — 2010
Bachelor, Computer Science / Systems Analysis
Mary Ellen Richardson's Ansafone Contact Centers Experience September 2014 - June 2015
Job Customer Support Representative at ALEKS Corporation
Industry Computer Software
Experience
ALEKS Corporation July 2015 - Present
Ansafone Contact Centers September 2014 - June 2015
AAA New York February 2008 - April 2010
Skills
Customer Satisfaction, Call Centers, Microsoft Word, Customer Service, Windows, Outlook, Troubleshooting, Microsoft Excel, Microsoft Office, Team Leadership, Customer Experience, PowerPoint, English, Photoshop, HTML, Public Speaking, Pinnacle, Bravo
Education
Flint Hills Technical College 1995 — 1996
Denbigh High School, Newport News VA. 1975 — 1978
GED, Distributive Education / Business
ALEKS Corporation July 2015 - Present
Ansafone Contact Centers September 2014 - June 2015
AAA New York February 2008 - April 2010
Skills
Customer Satisfaction, Call Centers, Microsoft Word, Customer Service, Windows, Outlook, Troubleshooting, Microsoft Excel, Microsoft Office, Team Leadership, Customer Experience, PowerPoint, English, Photoshop, HTML, Public Speaking, Pinnacle, Bravo
Education
Flint Hills Technical College 1995 — 1996
Denbigh High School, Newport News VA. 1975 — 1978
GED, Distributive Education / Business
Michael Dansereau Michael Dansereau's Ansafone Contact Centers Experience 2014 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Ansafone Contact Centers 2014 - Present
Skills
Computing, Customer Service, Invoicing, Presentations, Report Writing
Education
Pasco-Hernando State College
Ansafone Contact Centers 2014 - Present
Skills
Computing, Customer Service, Invoicing, Presentations, Report Writing
Education
Pasco-Hernando State College
Meredith Gaitanis's Ansafone Contact Centers Experience February 2015 - Present
Job Controller at Ansafone Contact Centers
Industry Accounting
Experience
Ansafone Contact Centers February 2015 - Present
Purvis, Gray and Company, CPA's April 2008 - June 2013
First Bank of Jacksonville 2006 - 2008
Millennium Bank 1999 - 2006
Education
Saint Leo University
Saint Leo University
Ansafone Contact Centers February 2015 - Present
Purvis, Gray and Company, CPA's April 2008 - June 2013
First Bank of Jacksonville 2006 - 2008
Millennium Bank 1999 - 2006
Education
Saint Leo University
Saint Leo University
Hector Gutierrez Guerra Hector Gutierrez Guerra's Ansafone Contact Centers Experience October 2008 - May 2011
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
inSync Computer Solutions January 2013 - October 2013
VersaChannel May 2011 - May 2012
Ansafone Contact Centers October 2008 - May 2011
Skills
CCNA, Networking, Technical Support, Information Technology, System Administration, Network Design, Network Administration, Windows Server, Windows 7, Computer Hardware, Active Directory, Troubleshooting, Windows XP, Desktop Administration
Education
Stanbridge College 2014 — 2016
Bachelor of Science (B.S.) in progress, Computer and Information Systems
Stanbridge College 2013 — 2015
Associate of Science (A.S.), Information Technology
inSync Computer Solutions January 2013 - October 2013
VersaChannel May 2011 - May 2012
Ansafone Contact Centers October 2008 - May 2011
Skills
CCNA, Networking, Technical Support, Information Technology, System Administration, Network Design, Network Administration, Windows Server, Windows 7, Computer Hardware, Active Directory, Troubleshooting, Windows XP, Desktop Administration
Education
Stanbridge College 2014 — 2016
Bachelor of Science (B.S.) in progress, Computer and Information Systems
Stanbridge College 2013 — 2015
Associate of Science (A.S.), Information Technology
Duncan Suydam Duncan Suydam's Ansafone Contact Centers Experience October 2009 - May 2012
Job Retail Professional
Industry Retail
Experience
PetSmart April 2012 - Present
Ansafone Contact Centers October 2009 - May 2012
Teleperformance, USA May 2006 - October 2009
Lowe's Home Improvement August 2005 - May 2006
Skills
Customer Service, Quality Assurance, Management, Coaching, Appointment Scheduling, Productivity, Call Centers, Call Center Development, Workforce Management, Supervisory Skills, Supervision, Customer Satisfaction, Customer Retention, Exceed Sales Goals, Call Center Metrics, Quality Assurance..., Microsoft Office, Customer Experience, Sales
Education
Boise State University 2007 — 2008
General
Mountain View High School 2002 — 2005
General
PetSmart April 2012 - Present
Ansafone Contact Centers October 2009 - May 2012
Teleperformance, USA May 2006 - October 2009
Lowe's Home Improvement August 2005 - May 2006
Skills
Customer Service, Quality Assurance, Management, Coaching, Appointment Scheduling, Productivity, Call Centers, Call Center Development, Workforce Management, Supervisory Skills, Supervision, Customer Satisfaction, Customer Retention, Exceed Sales Goals, Call Center Metrics, Quality Assurance..., Microsoft Office, Customer Experience, Sales
Education
Boise State University 2007 — 2008
General
Mountain View High School 2002 — 2005
General
Art Gutierrez Art Gutierrez's Ansafone Contact Centers Experience January 2005 - July 2005
Job Manager Assistant at Metro PCS
Industry Retail
Experience
MetroPCS April 2011 - Present
McDonald's Corporation November 2007 - April 2011
Rickenbacker International Corp. October 2004 - July 2010
Target July 2005 - March 2006
Ansafone Contact Centers January 2005 - July 2005
Skills
Word, Excel, Outlook, PowerPoint, OneNote, Customer Service, Inventory Management, Telephone Skills, Call Center, Microsoft Office, Teamwork, Retail, Windows, Research, Computer Hardware, Warehousing
Education
Santa Ana College
On Hold, Computer Science
MetroPCS April 2011 - Present
McDonald's Corporation November 2007 - April 2011
Rickenbacker International Corp. October 2004 - July 2010
Target July 2005 - March 2006
Ansafone Contact Centers January 2005 - July 2005
Skills
Word, Excel, Outlook, PowerPoint, OneNote, Customer Service, Inventory Management, Telephone Skills, Call Center, Microsoft Office, Teamwork, Retail, Windows, Research, Computer Hardware, Warehousing
Education
Santa Ana College
On Hold, Computer Science
Leonard Scales Leonard Scales's Ansafone Contact Centers Experience November 2012 - March 2014
Job Sales Consultant Helping Clients Drive Revenue Tech, Manufacturing, Environmental Services
Industry Marketing and Advertising
Experience
Agrostar LLC April 2015 - Present
Heritage Mold Inc September 2014 - Present
Legacy Plastics Inc. September 2014 - Present
NAVIS May 2014 - October 2014
Ansafone Contact Centers November 2012 - March 2014
Social Media Analytics Corp. June 2012 - November 2012
Talismark December 2010 - May 2012
Various Silicon Valley SaaS Startups August 2001 - July 2010
Votigo, Inc. February 2008 - June 2010
JDA Inc 1994 - 2001
Skills
Consultative Selling, Large Account Sales, Sales Process, Sales Management, Start-ups, Social Media Marketing, Integrated Marketing, SaaS, Entrepreneurial..., PaaS Sales, Technical Product Sales, SMB Sales, Sales Process..., Supply Chain, E-commerce, E-business, BPO, Business Development, Strategic Partnerships, Sales, Selling, Advertising, Market Planning, Lead Generation, Leadership, Entrepreneurship, Customer Acquisition, Marketing Strategy, Cross-functional Team..., Management, Marketing, Business Alliances, Strategic Planning, CRM, Direct Marketing, Strategy, Program Management, Sales Operations, Business Strategy, Outsourcing, Online Marketing, Training, Consulting, Analytics, Social Media, Direct Sales, Retail, New Business Development, Business Intelligence, Go-to-market Strategy
Education
University of Michigan
B.S., Pre Med. - Physical Anthropology/Zoology, Natural Science
Sandler President's Club
Salemanship Professional Development
Talent Management/eLearning Sales Certification - Saba Software
Sales Certification, eLearning Sales Certification
Second Wind
Advertising/Marketing Agency Development and Management
Computer Institute (MSU)
IT Certification, Application Engineering
Miller Heiman
Consultative & Strategic Selling, Consultative, Conceptual & Strategic Selling
SPIN Selling
Consultative Selling
Agrostar LLC April 2015 - Present
Heritage Mold Inc September 2014 - Present
Legacy Plastics Inc. September 2014 - Present
NAVIS May 2014 - October 2014
Ansafone Contact Centers November 2012 - March 2014
Social Media Analytics Corp. June 2012 - November 2012
Talismark December 2010 - May 2012
Various Silicon Valley SaaS Startups August 2001 - July 2010
Votigo, Inc. February 2008 - June 2010
JDA Inc 1994 - 2001
Skills
Consultative Selling, Large Account Sales, Sales Process, Sales Management, Start-ups, Social Media Marketing, Integrated Marketing, SaaS, Entrepreneurial..., PaaS Sales, Technical Product Sales, SMB Sales, Sales Process..., Supply Chain, E-commerce, E-business, BPO, Business Development, Strategic Partnerships, Sales, Selling, Advertising, Market Planning, Lead Generation, Leadership, Entrepreneurship, Customer Acquisition, Marketing Strategy, Cross-functional Team..., Management, Marketing, Business Alliances, Strategic Planning, CRM, Direct Marketing, Strategy, Program Management, Sales Operations, Business Strategy, Outsourcing, Online Marketing, Training, Consulting, Analytics, Social Media, Direct Sales, Retail, New Business Development, Business Intelligence, Go-to-market Strategy
Education
University of Michigan
B.S., Pre Med. - Physical Anthropology/Zoology, Natural Science
Sandler President's Club
Salemanship Professional Development
Talent Management/eLearning Sales Certification - Saba Software
Sales Certification, eLearning Sales Certification
Second Wind
Advertising/Marketing Agency Development and Management
Computer Institute (MSU)
IT Certification, Application Engineering
Miller Heiman
Consultative & Strategic Selling, Consultative, Conceptual & Strategic Selling
SPIN Selling
Consultative Selling
Celia Thomas Celia Thomas's Ansafone Contact Centers Experience August 2015 - Present
Job Operations Manager at Ansafone Contact Centers
Industry Consumer Services
Experience
Ansafone Contact Centers August 2015 - Present
Ansafone Contact Centers March 2015 - Present
DialAmerica August 1994 - August 2014
Skills
Recruiting, Sales Operations, Fundraising, Payroll, Staff Management, Verification, Training, Staff Retention, Advertising, Administrative..., Office Management, Program Management, Coaching, Time Management, Sales, Agent Development, Office Administration, Manage Client..., CRM, Call Centers, Customer Retention, Customer Service, Customer Satisfaction, Leadership, Management, Team Building
Education
College of Central Florida 2012 — 2015
Associate’s Degree, Business Administration and Management, General
Ansafone Contact Centers August 2015 - Present
Ansafone Contact Centers March 2015 - Present
DialAmerica August 1994 - August 2014
Skills
Recruiting, Sales Operations, Fundraising, Payroll, Staff Management, Verification, Training, Staff Retention, Advertising, Administrative..., Office Management, Program Management, Coaching, Time Management, Sales, Agent Development, Office Administration, Manage Client..., CRM, Call Centers, Customer Retention, Customer Service, Customer Satisfaction, Leadership, Management, Team Building
Education
College of Central Florida 2012 — 2015
Associate’s Degree, Business Administration and Management, General
Ari Kutner's Ansafone Contact Centers Experience July 2013 - September 2014
Job Customer Service Representative at Ansafone Contact Centers
Industry Insurance
Experience
Rancho Santa Margarita Honda September 2014 - Present
Ansafone Contact Centers July 2013 - September 2014
Futuredontics November 2010 - June 2013
Creative Political Partners August 2010 - October 2010
U.S. Census Bureau April 2010 - June 2010
Farmers Insurance January 2007 - December 2008
Global Authentication February 2006 - December 2006
Allied Consulting Group 2004 - 2004
Skills
Insurance, Customer Service, Negotiation, Time Management, Microsoft Office, Public Speaking, Sales, Microsoft Word, Social Networking, Editing, Interviews, Facebook, Social Media
Education
California State University 2003 — 2005
Bachelor of Arts, History
California State University-Long Beach 2003 — 2005
B.A., history
University of Oregon 1999 — 2001
journalism, sociology
Patrick Henry High School 1996 — 1999
San Diego Jewish Academy 1986 — 1996
Orange Coast College
Bachelor of Arts
Rancho Santa Margarita Honda September 2014 - Present
Ansafone Contact Centers July 2013 - September 2014
Futuredontics November 2010 - June 2013
Creative Political Partners August 2010 - October 2010
U.S. Census Bureau April 2010 - June 2010
Farmers Insurance January 2007 - December 2008
Global Authentication February 2006 - December 2006
Allied Consulting Group 2004 - 2004
Skills
Insurance, Customer Service, Negotiation, Time Management, Microsoft Office, Public Speaking, Sales, Microsoft Word, Social Networking, Editing, Interviews, Facebook, Social Media
Education
California State University 2003 — 2005
Bachelor of Arts, History
California State University-Long Beach 2003 — 2005
B.A., history
University of Oregon 1999 — 2001
journalism, sociology
Patrick Henry High School 1996 — 1999
San Diego Jewish Academy 1986 — 1996
Orange Coast College
Bachelor of Arts
Marianne Prescott's Ansafone Contact Centers Experience October 2010 - Present
Job Data Entry/Answering Service Agent at Ansafone Contact Centers
Industry Government Administration
Experience
Ansafone Contact Centers October 2010 - Present
West Central Florida Driver Improvement, Inc. September 2002 - December 2008
Skills
Research, Customer Service, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Government, Strategic Planning, Policy, Social Media, Outlook, English, Event Planning, Nonprofits, Community Outreach, Budgets, Project Management
Education
Kaplan University 2010 — 2012
Associate's degree, Business Administration and Management
Ansafone Contact Centers October 2010 - Present
West Central Florida Driver Improvement, Inc. September 2002 - December 2008
Skills
Research, Customer Service, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Government, Strategic Planning, Policy, Social Media, Outlook, English, Event Planning, Nonprofits, Community Outreach, Budgets, Project Management
Education
Kaplan University 2010 — 2012
Associate's degree, Business Administration and Management
Sofia Arzate's Ansafone Contact Centers Experience January 2006 - April 2015
Job M S International Recruiter
Industry Import and Export
Experience
M S International, Inc. April 2015 - Present
Select Staffing June 2012 - April 2015
Ansafone Contact Centers January 2006 - April 2015
OPTIMUS GROUP INC June 2005 - August 2010
Skills
Recruiting, Management, Customer Service, Human Resources, Leadership, Technical Support, Leadership Development, Payroll, Supervisory Skills, FMLA, EEO Compliance, Full-life Cycle..., WOTC, I-9 Compliance, E-Verify
Education
Azusa Pacific University
Bachelor of Science in Organizational Leadership, Organizational Leadership
Orange Coast College
Associate of Arts in Liberal Arts, Orange Coast College
M S International, Inc. April 2015 - Present
Select Staffing June 2012 - April 2015
Ansafone Contact Centers January 2006 - April 2015
OPTIMUS GROUP INC June 2005 - August 2010
Skills
Recruiting, Management, Customer Service, Human Resources, Leadership, Technical Support, Leadership Development, Payroll, Supervisory Skills, FMLA, EEO Compliance, Full-life Cycle..., WOTC, I-9 Compliance, E-Verify
Education
Azusa Pacific University
Bachelor of Science in Organizational Leadership, Organizational Leadership
Orange Coast College
Associate of Arts in Liberal Arts, Orange Coast College
Michele Casias's Ansafone Contact Centers Experience 2012 - 2012
Job
Industry
Experience
Ansafone Contact Centers 2012 - 2012
Education
UC Santa Barbara 1986 — 1991
BA, English
Ansafone Contact Centers 2012 - 2012
Education
UC Santa Barbara 1986 — 1991
BA, English
David Allaway Jr's Ansafone Contact Centers Experience July 2013 - Present
Job Fraud Investigator at Nordstrom
Industry Telecommunications
Experience
Nordstrom February 2014 - Present
Ansafone Contact Centers July 2013 - Present
McDonald's Corporation December 2012 - Present
Trinity Broadcasting Network March 2012 - November 2012
Alvord Unified School District November 2010 - April 2011
Skills
Data Entry, Typing, Solid computer skills, Internet, Team Leadership, Microsoft Word, Microsoft Office, Customer Service
Education
Riverside Community College 2011 — 2013
Associate's degree, Social and Behavioral Studies
La Sierra High School 2007 — 2011
High School Diploma, General Education, A
Nordstrom February 2014 - Present
Ansafone Contact Centers July 2013 - Present
McDonald's Corporation December 2012 - Present
Trinity Broadcasting Network March 2012 - November 2012
Alvord Unified School District November 2010 - April 2011
Skills
Data Entry, Typing, Solid computer skills, Internet, Team Leadership, Microsoft Word, Microsoft Office, Customer Service
Education
Riverside Community College 2011 — 2013
Associate's degree, Social and Behavioral Studies
La Sierra High School 2007 — 2011
High School Diploma, General Education, A
Leah Huddleston's Ansafone Contact Centers Experience March 2007 - Present
Job CSR at Ansafone Contact Centers
Industry Outsourcing/Offshoring
Experience
Ansafone Contact Centers March 2007 - Present
Skills
Customer Service, Customer Satisfaction, Call Centers, Cashiering, Receptionist Duties
Education
Costa Mesa High School 1990 — 1994
General Studies, 3.5 GPA
Cypress College
Music
Ansafone Contact Centers March 2007 - Present
Skills
Customer Service, Customer Satisfaction, Call Centers, Cashiering, Receptionist Duties
Education
Costa Mesa High School 1990 — 1994
General Studies, 3.5 GPA
Cypress College
Music
Star Clark's Ansafone Contact Centers Experience February 2015 - Present
Job Brilliant minds demand information. ...
Industry Executive Office
Experience
Ansafone Contact Centers February 2015 - Present
Sitel September 2014 - January 2015
Self -Employed January 2011 - January 2014
Taylor, Bean & Whitaker February 2007 - September 2009
Thomas Miller August 1997 - November 2005
Education
Miami Dade College 1995 — 1996
Computer Graphics and Animation, Computer Science
Technical Career Institute of Miami, Fl 1992 — 1994
Specialized Associates Degree in Business, Business Administration and Management, General
Ansafone Contact Centers February 2015 - Present
Sitel September 2014 - January 2015
Self -Employed January 2011 - January 2014
Taylor, Bean & Whitaker February 2007 - September 2009
Thomas Miller August 1997 - November 2005
Education
Miami Dade College 1995 — 1996
Computer Graphics and Animation, Computer Science
Technical Career Institute of Miami, Fl 1992 — 1994
Specialized Associates Degree in Business, Business Administration and Management, General