APAC Customer Service
APAC Customer Service List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at APAC Customer Service. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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APAC Customer Service Employees
Employee
Years
Job
Industry
Diane Amacher Diane Amacher's APAC Customer Service Experience December 1997 - December 2002
Job Manager, Member Services @ BlueCross BlueShield of South Carolina
Industry Insurance
Experience
BlueCross BlueShield of SC September 2006 - December 2012
BIOWATCH MEDICAL INC December 2003 - April 2006
ClientLogic February 2003 - May 2003
APAC CUSTOMER SERVICE December 1997 - December 2002
Skills
Medicare Advantage, Medicare Prescription..., Call Center Management, Insurance, Business Analysis, HIPAA, Medicare Part D, Process Improvement, Utilization Management, Business Process..., Change Management, Health Plan Operations, Operations Management, Quality Management, Payroll Services, General Administrative..., Data Analysis, Pension Administration, Customer Experience, Customer Satisfaction, Vendor Management, Customer Service, Health Insurance, Performance Management, Medicare, Team Building, Telemarketing, Workforce Management, Centers for Medicare..., Management, Outsourcing, Coaching, Analysis, Training, HMO, Team Leadership, Healthcare, Customer Retention, Program Management, Start-ups, Leadership, Quality Assurance, Call Center, Call Centers, PPO, Sales, Provider Relations, Interviews, Managed Care, CRM
Education
Midlands Technical College
Coursework
BlueCross BlueShield of SC September 2006 - December 2012
BIOWATCH MEDICAL INC December 2003 - April 2006
ClientLogic February 2003 - May 2003
APAC CUSTOMER SERVICE December 1997 - December 2002
Skills
Medicare Advantage, Medicare Prescription..., Call Center Management, Insurance, Business Analysis, HIPAA, Medicare Part D, Process Improvement, Utilization Management, Business Process..., Change Management, Health Plan Operations, Operations Management, Quality Management, Payroll Services, General Administrative..., Data Analysis, Pension Administration, Customer Experience, Customer Satisfaction, Vendor Management, Customer Service, Health Insurance, Performance Management, Medicare, Team Building, Telemarketing, Workforce Management, Centers for Medicare..., Management, Outsourcing, Coaching, Analysis, Training, HMO, Team Leadership, Healthcare, Customer Retention, Program Management, Start-ups, Leadership, Quality Assurance, Call Center, Call Centers, PPO, Sales, Provider Relations, Interviews, Managed Care, CRM
Education
Midlands Technical College
Coursework
Kameron Hobbs Kameron Hobbs's APAC Customer Service Experience March 2006 - August 2006
Job Marketing Manager at AAISP
Industry Marketing and Advertising
Experience
AA-ISP (American Association of Inside Sales Professionals) December 2014 - Present
Infinity Contact August 2012 - November 2014
Infinity Contact August 2012 - October 2013
Principal Financial Group August 2006 - November 2007
APAC Customer Service March 2006 - August 2006
Skills
MS Office, Employee Benefits, Team Leadership, Training, Train New Employees, Delivering Results, Dispute Resolution, Customer Service, Customer Satisfaction, Computers, Human Resources, Client-focused, Customer Retention, Outlook, Time Management, Microsoft Office, Business Development, Account Management, New Business Development, Management, CRM, Sales, Team Building, Leadership, Marketing
Education
Mount Mercy University 2011 — 2013
Bachelor's degree, Human Resources Management and Services, Business Management
Kirkwood Community College 2008 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
AA-ISP (American Association of Inside Sales Professionals) December 2014 - Present
Infinity Contact August 2012 - November 2014
Infinity Contact August 2012 - October 2013
Principal Financial Group August 2006 - November 2007
APAC Customer Service March 2006 - August 2006
Skills
MS Office, Employee Benefits, Team Leadership, Training, Train New Employees, Delivering Results, Dispute Resolution, Customer Service, Customer Satisfaction, Computers, Human Resources, Client-focused, Customer Retention, Outlook, Time Management, Microsoft Office, Business Development, Account Management, New Business Development, Management, CRM, Sales, Team Building, Leadership, Marketing
Education
Mount Mercy University 2011 — 2013
Bachelor's degree, Human Resources Management and Services, Business Management
Kirkwood Community College 2008 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Kim Lasorsa's APAC Customer Service Experience June 2005 - July 2013
Job Project Manager
Industry Design
Experience
MosierData July 2013 - November 2014
APAC Customer Service June 2005 - July 2013
Skills
CSS, HTML, WordPress, Adobe Creative Suite, Web Design, SEO, Graphic Design, Google Analytics, Yext, Customer Service, Social Media, Advertising, Management, Graphics, Flash, Newsletters, Online Advertising, CMS, User Experience, Dreamweaver
Education
Art Institute of Pittsburgh 2008 — 2012
Associate of Science (A.S.), Web Design and Interactive Media, 3.83 GPA
MosierData July 2013 - November 2014
APAC Customer Service June 2005 - July 2013
Skills
CSS, HTML, WordPress, Adobe Creative Suite, Web Design, SEO, Graphic Design, Google Analytics, Yext, Customer Service, Social Media, Advertising, Management, Graphics, Flash, Newsletters, Online Advertising, CMS, User Experience, Dreamweaver
Education
Art Institute of Pittsburgh 2008 — 2012
Associate of Science (A.S.), Web Design and Interactive Media, 3.83 GPA
Carla McKenzie, SPHR Carla McKenzie, SPHR's APAC Customer Service Experience September 1999 - April 2000
Job Human Resources Consulting Services
Industry Human Resources
Experience
Reilley McKenzie Consulting Services, LLC March 2012 - Present
Odyssey OneSource August 2010 - March 2012
Odyssey One Source, Inc. July 2001 - March 2011
APAC Customer Service September 1999 - April 2000
American Habilitation Services January 1999 - September 1999
Health Care Holdings, LLC February 1998 - September 1998
Skills
HR Consulting, Compliance, Employee Relations, Human Capital Management, Talent Management, Performance Management, Staff Development, Onboarding, Employee Engagement, Mediation, Executive Coaching, Personnel Management, Employee Benefits, HR Policies, Human Resources, Management, Training, HRIS, Team Building, Benefits Administration, Recruiting, Executive Search, Succession Planning, Deferred Compensation, Outsourcing
Education
University of North Texas 2008 — 2012
Public Affairs and Community Service
Reilley McKenzie Consulting Services, LLC March 2012 - Present
Odyssey OneSource August 2010 - March 2012
Odyssey One Source, Inc. July 2001 - March 2011
APAC Customer Service September 1999 - April 2000
American Habilitation Services January 1999 - September 1999
Health Care Holdings, LLC February 1998 - September 1998
Skills
HR Consulting, Compliance, Employee Relations, Human Capital Management, Talent Management, Performance Management, Staff Development, Onboarding, Employee Engagement, Mediation, Executive Coaching, Personnel Management, Employee Benefits, HR Policies, Human Resources, Management, Training, HRIS, Team Building, Benefits Administration, Recruiting, Executive Search, Succession Planning, Deferred Compensation, Outsourcing
Education
University of North Texas 2008 — 2012
Public Affairs and Community Service
Brian Weidner Brian Weidner's APAC Customer Service Experience 2003 - 2005
Job Connecting Therapy Professionals with Careers
Industry Human Resources
Experience
Career Tree Network April 2007 - Present
Hunter Business Group July 2005 - April 2008
APAC Customer Service 2003 - 2005
Hewitt Associates 2002 - 2003
Skills
Candidate Generation, Healthcare Staffing, Recruitment Advertising, Recruiting, Sourcing, Strategy, Management, Interviews, Training, Human Resources, Consulting, Talent Management, Marketing, Healthcare, Onboarding, Employee Benefits, Temporary Placement, Entrepreneurship, Employee Relations, Employee Engagement, Deferred Compensation, Benefits Negotiation, Customer Service, College Recruiting, Project Management, Staffing Services, Social Networking, Networking, Hiring, HRIS, Executive Search, Leadership, Internal Communications, Advertising, Sales, Talent Acquisition, Time Management, Resume Writing, Strategic Planning, Applicant Tracking..., Technical Recruiting, Team Leadership, Business Networking
Education
University of Wisconsin-Milwaukee - Lubar School of Business 2006 — 2008
MBA, Finance, Marketing
Bradley University 1998 — 2002
Bachelor of Science, Business Management
Hinsdale South 1994 — 1998
Career Tree Network April 2007 - Present
Hunter Business Group July 2005 - April 2008
APAC Customer Service 2003 - 2005
Hewitt Associates 2002 - 2003
Skills
Candidate Generation, Healthcare Staffing, Recruitment Advertising, Recruiting, Sourcing, Strategy, Management, Interviews, Training, Human Resources, Consulting, Talent Management, Marketing, Healthcare, Onboarding, Employee Benefits, Temporary Placement, Entrepreneurship, Employee Relations, Employee Engagement, Deferred Compensation, Benefits Negotiation, Customer Service, College Recruiting, Project Management, Staffing Services, Social Networking, Networking, Hiring, HRIS, Executive Search, Leadership, Internal Communications, Advertising, Sales, Talent Acquisition, Time Management, Resume Writing, Strategic Planning, Applicant Tracking..., Technical Recruiting, Team Leadership, Business Networking
Education
University of Wisconsin-Milwaukee - Lubar School of Business 2006 — 2008
MBA, Finance, Marketing
Bradley University 1998 — 2002
Bachelor of Science, Business Management
Hinsdale South 1994 — 1998
Kandi Wills Kandi Wills's APAC Customer Service Experience September 2009 - April 2010
Job Accounts Receivable Clerk / ACCOUNTS PAYABLE CLERK at Jerry Ulm Dodge Chrysler Jeep Ram
Industry Warehousing
Experience
Jerry Ulm Dodge Chrysler Jeep Ram November 2013 - Present
SUNCOATINGS, INC April 2010 - February 2013
APAC CUSTOMER SERVICE September 2009 - April 2010
FSSA for ALPHA March 2009 - September 2009
VILLAGE LIQUORS July 2003 - April 2009
ADT Security Services January 1998 - January 2003
IRWIN MORTGAGE CORPORATION January 1993 - January 1998
Skills
Invoicing, Customer Service, Management, Inventory Control, Interviews, Sales, Troubleshooting, Fax, Pricing, Shipping, Data Entry, Outlook, Telephone Skills, Process Scheduler, Time Management
Education
Fortis College, Tampa Florida 2010 — 2011
Diploma, Medical Insurence Billing and Coding
Indiana Business College 2007 — 2009
Associate of Applied Science, Accounting
Indiana Business College 2006 — 2009
Associate of Applied Science, Business and Information Technology
Jerry Ulm Dodge Chrysler Jeep Ram November 2013 - Present
SUNCOATINGS, INC April 2010 - February 2013
APAC CUSTOMER SERVICE September 2009 - April 2010
FSSA for ALPHA March 2009 - September 2009
VILLAGE LIQUORS July 2003 - April 2009
ADT Security Services January 1998 - January 2003
IRWIN MORTGAGE CORPORATION January 1993 - January 1998
Skills
Invoicing, Customer Service, Management, Inventory Control, Interviews, Sales, Troubleshooting, Fax, Pricing, Shipping, Data Entry, Outlook, Telephone Skills, Process Scheduler, Time Management
Education
Fortis College, Tampa Florida 2010 — 2011
Diploma, Medical Insurence Billing and Coding
Indiana Business College 2007 — 2009
Associate of Applied Science, Accounting
Indiana Business College 2006 — 2009
Associate of Applied Science, Business and Information Technology
John Merholtz John Merholtz's APAC Customer Service Experience March 2010 - January 2011
Job Software Engineer at API Healthcare
Industry Information Technology and Services
Experience
GE Healthcare September 2014 - Present
N/A April 2014 - September 2014
City of The Colony, Texas March 2012 - April 2014
City of The Colony, Texas March 2011 - April 2012
Job hunter January 2011 - March 2011
APAC Customer Service March 2010 - January 2011
Student January 2010 - March 2010
Kmart October 2008 - January 2010
Van Boxtel RV Supermart March 2003 - August 2008
Skills
Software Documentation, Troubleshooting, Outlook, Microsoft Office, JavaScript, Process Scheduler, Operations Management, Process Improvement, Customer Service, HTML, SASS, jQuery, Git, ColdFusion, Oz Principle, Scrum, Code Review, QA Engineering, Subversion, Workflow Management
Education
Northern Michigan University 2002 — 2006
B.S., Criminal Justice
Green Bay West High School 1999 — 2003
www.teamtreehouse.com
Front-End Web & PHP Development, N/A
GE Healthcare September 2014 - Present
N/A April 2014 - September 2014
City of The Colony, Texas March 2012 - April 2014
City of The Colony, Texas March 2011 - April 2012
Job hunter January 2011 - March 2011
APAC Customer Service March 2010 - January 2011
Student January 2010 - March 2010
Kmart October 2008 - January 2010
Van Boxtel RV Supermart March 2003 - August 2008
Skills
Software Documentation, Troubleshooting, Outlook, Microsoft Office, JavaScript, Process Scheduler, Operations Management, Process Improvement, Customer Service, HTML, SASS, jQuery, Git, ColdFusion, Oz Principle, Scrum, Code Review, QA Engineering, Subversion, Workflow Management
Education
Northern Michigan University 2002 — 2006
B.S., Criminal Justice
Green Bay West High School 1999 — 2003
www.teamtreehouse.com
Front-End Web & PHP Development, N/A
Robert Bain's APAC Customer Service Experience January 2005 - January 2006
Job General Manager at VP Xpress, LLC
Industry Transportation/Trucking/Railroad
Experience
VP Xpress, LLC January 2013 - Present
Atomic Transport, LLC April 2011 - November 2012
CRST Van expedited August 2008 - September 2010
Express Auto Delivery January 2008 - August 2008
Kelly Services January 2007 - January 2008
Red Robin January 2006 - January 2007
APAC Customer Service January 2005 - January 2006
Fajita Factory January 2004 - January 2005
Buffalo Wild Wings January 2003 - January 2004
Sports of All Sorts January 1996 - January 2003
Skills
Transportation..., Trucking, Truckload, 3PL, Transportation, Logistics, LTL, Flatbed operations, Team Leadership, Fleet Management, Sales, Training, Temperature Controlled..., Sales Management, Customer Service, Freight, Leadership, Shipping
Education
Mount Mercy University
VP Xpress, LLC January 2013 - Present
Atomic Transport, LLC April 2011 - November 2012
CRST Van expedited August 2008 - September 2010
Express Auto Delivery January 2008 - August 2008
Kelly Services January 2007 - January 2008
Red Robin January 2006 - January 2007
APAC Customer Service January 2005 - January 2006
Fajita Factory January 2004 - January 2005
Buffalo Wild Wings January 2003 - January 2004
Sports of All Sorts January 1996 - January 2003
Skills
Transportation..., Trucking, Truckload, 3PL, Transportation, Logistics, LTL, Flatbed operations, Team Leadership, Fleet Management, Sales, Training, Temperature Controlled..., Sales Management, Customer Service, Freight, Leadership, Shipping
Education
Mount Mercy University
William Trimble William Trimble's APAC Customer Service Experience August 2006 - January 2008
Job Senior Technical Service Representative at Bridgestone Commercial Solutions
Industry Transportation/Trucking/Railroad
Experience
Bridgestone Commercial Solutions February 2013 - Present
Bridgestone Bandag Tire Solutions January 2008 - Present
Bridgestone Bandag Tire Solutions March 2011 - January 2013
APAC Customer Service August 2006 - January 2008
Trillium Construction Services November 2005 - February 2006
KIRCHHOFF'S DISTRIBUTING November 1998 - November 2005
SCHWAN'S SALES ENTERPRISES February 1997 - November 1998
Skills
Sales, Recruiting, Human Resources, Team Building, Sales Operations, Strategic Planning, Operations Management, Team Leadership, Microsoft Office, Budgets, Coaching, Process Improvement, Microsoft Excel, Employee Relations, ISO, Microsoft Word, Continuous Improvement, Marketing, PowerPoint
Education
Hamilton Technical College 2007 — 2008
Associate Degree, Electronic Engineering Technology
Fairleigh Dickinson University 1991 — 1993
Bachelor of Science Degree, Marketing
Green Mountain College 1985 — 1986
Bachelor of Science (BS), Marketing
Bridgestone Commercial Solutions February 2013 - Present
Bridgestone Bandag Tire Solutions January 2008 - Present
Bridgestone Bandag Tire Solutions March 2011 - January 2013
APAC Customer Service August 2006 - January 2008
Trillium Construction Services November 2005 - February 2006
KIRCHHOFF'S DISTRIBUTING November 1998 - November 2005
SCHWAN'S SALES ENTERPRISES February 1997 - November 1998
Skills
Sales, Recruiting, Human Resources, Team Building, Sales Operations, Strategic Planning, Operations Management, Team Leadership, Microsoft Office, Budgets, Coaching, Process Improvement, Microsoft Excel, Employee Relations, ISO, Microsoft Word, Continuous Improvement, Marketing, PowerPoint
Education
Hamilton Technical College 2007 — 2008
Associate Degree, Electronic Engineering Technology
Fairleigh Dickinson University 1991 — 1993
Bachelor of Science Degree, Marketing
Green Mountain College 1985 — 1986
Bachelor of Science (BS), Marketing
crystal stoehr crystal stoehr's APAC Customer Service Experience August 2008 - March 2010
Job Noodle Ambassador at Noodles and Company
Industry International Affairs
Experience
Noodles and Company January 2013 - Present
NWTC August 2010 - Present
General Dollar June 2011 - June 2012
Wal-Mart Supercenter May 2008 - May 2010
APAC Customer Service August 2008 - March 2010
APAC Customer Service August 2006 - March 2010
APAC Customer Services June 2004 - March 2010
Wal-Mart Supercenter May 2004 - May 2006
John's One Stop August 2003 - April 2004
Skills
Coaching, Customer Relations, Microsoft Office, Strategic Planning, Management Consulting, Change Management, Program Management, Business Planning, Leadership Development, Excel, Team Building, Organizational..., Negotiation, Customer Service
Education
NWTC 2010 — 2013
associates, Global Business
Thompson Institute 2002 — 2004
High School Diploma
Cheonggang Academy
Associates DegreeWorking on my, for business management; special in global business
Noodles and Company January 2013 - Present
NWTC August 2010 - Present
General Dollar June 2011 - June 2012
Wal-Mart Supercenter May 2008 - May 2010
APAC Customer Service August 2008 - March 2010
APAC Customer Service August 2006 - March 2010
APAC Customer Services June 2004 - March 2010
Wal-Mart Supercenter May 2004 - May 2006
John's One Stop August 2003 - April 2004
Skills
Coaching, Customer Relations, Microsoft Office, Strategic Planning, Management Consulting, Change Management, Program Management, Business Planning, Leadership Development, Excel, Team Building, Organizational..., Negotiation, Customer Service
Education
NWTC 2010 — 2013
associates, Global Business
Thompson Institute 2002 — 2004
High School Diploma
Cheonggang Academy
Associates DegreeWorking on my, for business management; special in global business
Tom Beaver's APAC Customer Service Experience March 2009 - October 2010
Job Assistant Director of Technology
Industry Hospital & Health Care
Experience
Unity Point Health December 2011 - Present
Communications Engineering Company (CEC) November 2010 - September 2011
APAC Customer Service March 2009 - October 2010
AEGON USA August 2005 - July 2008
AEGON USA January 2002 - August 2005
AEGON USA October 1998 - January 2002
2nd Century Communications 2000 - 2000
Teltronics September 1991 - April 1997
United States Navy - Submarine Service 1983 - 1989
Skills
ITIL v3 Foundations..., Telecommunications, IT Leadership, Unified Communications, Networking, Cisco Technologies, Troubleshooting, IT Service Management, Integration, VPN, Project Management, Windows Server, Disaster Recovery, Risk Management, Management, Security, System Administration, WAN, Budgets, Visio, Firewalls, Optical Network, Fiber Optic Networks, Enterprise Software
Education
Center for Creative Leadership 2004 — 2004
Leadership Development Program
Eckerd College 1996 — 2001
BA, Organizational Studies
Riverview High School 1980 — 1983
Diploma
Unity Point Health December 2011 - Present
Communications Engineering Company (CEC) November 2010 - September 2011
APAC Customer Service March 2009 - October 2010
AEGON USA August 2005 - July 2008
AEGON USA January 2002 - August 2005
AEGON USA October 1998 - January 2002
2nd Century Communications 2000 - 2000
Teltronics September 1991 - April 1997
United States Navy - Submarine Service 1983 - 1989
Skills
ITIL v3 Foundations..., Telecommunications, IT Leadership, Unified Communications, Networking, Cisco Technologies, Troubleshooting, IT Service Management, Integration, VPN, Project Management, Windows Server, Disaster Recovery, Risk Management, Management, Security, System Administration, WAN, Budgets, Visio, Firewalls, Optical Network, Fiber Optic Networks, Enterprise Software
Education
Center for Creative Leadership 2004 — 2004
Leadership Development Program
Eckerd College 1996 — 2001
BA, Organizational Studies
Riverview High School 1980 — 1983
Diploma
Olivia Nommensen's APAC Customer Service Experience August 2010 - March 2011
Job Veterinary Technician
Industry Veterinary
Experience
West Salem Veterinary Clinic September 2013 - Present
Babcock Genetics, Inc. January 2013 - July 2013
Lakeview Restaurant and Lounge February 2012 - September 2012
Sam’s Club March 2011 - September 2011
APAC Customer Service August 2010 - March 2011
VCA Animal Hospitals June 2009 - October 2009
Skills
Cashiering, Customer Service, Customer Experience, Telephone Skills, Data Entry, Time Management, Phone Etiquette, Customer Satisfaction, Restaurants, Food, Teamwork, Pets, Microsoft Word, Microsoft Office, Filing, PowerPoint, Microsoft Excel, Inventory Management, Critical Thinking, Outlook, Process Scheduler
Education
Globe University-La Crosse 2011 — 2012
Veterinary Technician
West Salem Veterinary Clinic September 2013 - Present
Babcock Genetics, Inc. January 2013 - July 2013
Lakeview Restaurant and Lounge February 2012 - September 2012
Sam’s Club March 2011 - September 2011
APAC Customer Service August 2010 - March 2011
VCA Animal Hospitals June 2009 - October 2009
Skills
Cashiering, Customer Service, Customer Experience, Telephone Skills, Data Entry, Time Management, Phone Etiquette, Customer Satisfaction, Restaurants, Food, Teamwork, Pets, Microsoft Word, Microsoft Office, Filing, PowerPoint, Microsoft Excel, Inventory Management, Critical Thinking, Outlook, Process Scheduler
Education
Globe University-La Crosse 2011 — 2012
Veterinary Technician
Denise Laurent Denise Laurent's APAC Customer Service Experience August 2009 - April 2012
Job Logistics Specialist at GENCO
Industry Staffing and Recruiting
Experience
GENCO June 2013 - Present
KI August 2012 - November 2012
EGI MECHANICAL June 2012 - July 2012
PACKERLAND GLASS PRODUCTS May 2012 - June 2012
APAC Customer Service August 2009 - April 2012
COOPMAN CONSTRUCTION February 2008 - August 2009
COMMUNITY MEMORIAL HOSPITAL February 2007 - February 2008
EXPI-DOOR SYSTEMS, INC May 2006 - December 2006
Skills
Accounts Payable, Bank Reconciliation, Account Reconciliation, Accounts Receivable, QuickBooks, Accounting, Invoicing, Microsoft Office, Customer Service
Education
Globe University-Green Bay 2011 — 2012
Associate's degree, Accounting
GENCO June 2013 - Present
KI August 2012 - November 2012
EGI MECHANICAL June 2012 - July 2012
PACKERLAND GLASS PRODUCTS May 2012 - June 2012
APAC Customer Service August 2009 - April 2012
COOPMAN CONSTRUCTION February 2008 - August 2009
COMMUNITY MEMORIAL HOSPITAL February 2007 - February 2008
EXPI-DOOR SYSTEMS, INC May 2006 - December 2006
Skills
Accounts Payable, Bank Reconciliation, Account Reconciliation, Accounts Receivable, QuickBooks, Accounting, Invoicing, Microsoft Office, Customer Service
Education
Globe University-Green Bay 2011 — 2012
Associate's degree, Accounting
Lowell Grimm Lowell Grimm's APAC Customer Service Experience 2013 - 2014
Job Account Manager, Strategic Account Executive and Customer Support for Healthcare, Provider Networks and B2B Services.
Industry Pharmaceuticals
Experience
Health Partners Plans 2014 - 2014
APAC Customer Service 2013 - 2014
Walgreens 2011 - 2012
Roche Labs 2001 - 2009
Knoll Pharmaceutical 1994 - 2001
Skills
Managed Care, Pharmacy Benefit..., B2B, Product Launch, Strategic Planning, Pharmaceutical Sales, Pharmacy, Pharmaceutical Industry, Oncology
Education
University of Saint Thomas - School of Business 2010 — 2013
Mini MBA Studies
Luther College
Bachelor's degree
Health Partners Plans 2014 - 2014
APAC Customer Service 2013 - 2014
Walgreens 2011 - 2012
Roche Labs 2001 - 2009
Knoll Pharmaceutical 1994 - 2001
Skills
Managed Care, Pharmacy Benefit..., B2B, Product Launch, Strategic Planning, Pharmaceutical Sales, Pharmacy, Pharmaceutical Industry, Oncology
Education
University of Saint Thomas - School of Business 2010 — 2013
Mini MBA Studies
Luther College
Bachelor's degree
Brad Irvin, MBA, SPHR Brad Irvin, MBA, SPHR's APAC Customer Service Experience March 1996 - April 2001
Job Human Resources Director
Industry Transportation/Trucking/Railroad
Experience
Liquid Environmental Solutions November 2012 - Present
Coach America July 2008 - August 2012
FFE Transportation Services May 2007 - May 2008
JPS Health Network April 2001 - February 2007
APAC Customer Service March 1996 - April 2001
Skills
Employee Relations, Recruitment, Organizational..., Labor Relations, Compensation, Sales Compensation, Bonus Programs, Employee Stock Options, WARN, Start-ups, Collective Bargaining, Recruiting
Education
The University of Dallas
MBA, Business Adminstration
University of North Texas
BAAS, Applied Behavior Analysis
Liquid Environmental Solutions November 2012 - Present
Coach America July 2008 - August 2012
FFE Transportation Services May 2007 - May 2008
JPS Health Network April 2001 - February 2007
APAC Customer Service March 1996 - April 2001
Skills
Employee Relations, Recruitment, Organizational..., Labor Relations, Compensation, Sales Compensation, Bonus Programs, Employee Stock Options, WARN, Start-ups, Collective Bargaining, Recruiting
Education
The University of Dallas
MBA, Business Adminstration
University of North Texas
BAAS, Applied Behavior Analysis
Jennifer Lindsay's APAC Customer Service Experience November 1996 - October 1999
Job Project Manager Field Ops for Level 3 Communications
Industry Telecommunications
Experience
Level 3 Communications May 2013 - Present
Tarrant County College January 2010 - May 2013
Crescent Real Estate February 2006 - May 2013
Verizon Wireless MS October 1999 - February 2006
APAC Customer Service November 1996 - October 1999
Skills
Telecommunications, Real Estate, Contract Negotiation, Team Building, Project Management, Customer Service, Strategic Planning, Contract Management, Project Planning, Budgets, New Business Development, Management, Team Leadership, Program Management, Process Improvement, Negotiation, Vendor Management, Cross-functional Team..., Microsoft Excel, Construction, Microsoft Office, Process Scheduler, Forecasting, Operations Management, Customer Satisfaction, Analysis, Risk Management, Account Management, Leadership, Outlook, Training, Financial Analysis, Strategy, Troubleshooting, Sales, Coaching, Change Management, Software Documentation, Business Analysis, Call Centers, Security, Access, Salesforce.com, Business Process..., Sales Management, Selling, Data Center, Networking, Integration, Business Development
Education
University of Phoenix 2007 — 2008
MBA, Management
University of Phoenix 2004 — 2007
BS, Finance
WHHS
Level 3 Communications May 2013 - Present
Tarrant County College January 2010 - May 2013
Crescent Real Estate February 2006 - May 2013
Verizon Wireless MS October 1999 - February 2006
APAC Customer Service November 1996 - October 1999
Skills
Telecommunications, Real Estate, Contract Negotiation, Team Building, Project Management, Customer Service, Strategic Planning, Contract Management, Project Planning, Budgets, New Business Development, Management, Team Leadership, Program Management, Process Improvement, Negotiation, Vendor Management, Cross-functional Team..., Microsoft Excel, Construction, Microsoft Office, Process Scheduler, Forecasting, Operations Management, Customer Satisfaction, Analysis, Risk Management, Account Management, Leadership, Outlook, Training, Financial Analysis, Strategy, Troubleshooting, Sales, Coaching, Change Management, Software Documentation, Business Analysis, Call Centers, Security, Access, Salesforce.com, Business Process..., Sales Management, Selling, Data Center, Networking, Integration, Business Development
Education
University of Phoenix 2007 — 2008
MBA, Management
University of Phoenix 2004 — 2007
BS, Finance
WHHS
April Stillmunkes Christensen April Stillmunkes Christensen's APAC Customer Service Experience January 2001 - November 2001
Job Entrepeneur at NUTsak
Industry Apparel & Fashion
Experience
NUTsak November 2009 - Present
Isle of Capri Hotel and Casino July 2008 - October 2009
PRC May 2006 - May 2008
Staff Source February 2003 - September 2006
Cedar Falls Lutheran Home March 2003 - May 2006
Parkview Nursing February 2002 - March 2003
APAC Customer Service January 2001 - November 2001
Education
Ashford University 2006 — 2008
BA, GENERAL PSYCHOLOGY
University of the Rockies
Bachelor of Arts, Psychology
NUTsak November 2009 - Present
Isle of Capri Hotel and Casino July 2008 - October 2009
PRC May 2006 - May 2008
Staff Source February 2003 - September 2006
Cedar Falls Lutheran Home March 2003 - May 2006
Parkview Nursing February 2002 - March 2003
APAC Customer Service January 2001 - November 2001
Education
Ashford University 2006 — 2008
BA, GENERAL PSYCHOLOGY
University of the Rockies
Bachelor of Arts, Psychology
Natalie McPherson Natalie McPherson's APAC Customer Service Experience October 2013 - March 2014
Job
Industry Insurance
Experience
Medicare Health Advocates August 2015 - Present
United Event Staffing May 2014 - Present
TZ Insurance Solutions August 2014 - April 2015
APAC Customer Service October 2013 - March 2014
Wells Fargo January 2011 - May 2011
Aon Hewitt June 2010 - January 2011
Amerisource Bergen October 2009 - February 2010
NC Blumenthal Performing Arts Center February 2008 - December 2008
Convergys September 2006 - April 2007
OrthoCarolina February 2004 - April 2006
Skills
Call Centers, Outlook, Customer Service, Microsoft Excel, Customer Experience, Customer Satisfaction, Microsoft Word, PowerPoint, Data Entry, Microsoft Office, Windows, Access, Telemarketing, Lotus Notes, Troubleshooting, Health Insurance, Employee Relations, CPR Certified, Medical Terminology, Fax
Education
Central Piedmont Community College
High School Diploma
Central Piedmont Community College
Associates Science, Pre-Nursing
Medicare Health Advocates August 2015 - Present
United Event Staffing May 2014 - Present
TZ Insurance Solutions August 2014 - April 2015
APAC Customer Service October 2013 - March 2014
Wells Fargo January 2011 - May 2011
Aon Hewitt June 2010 - January 2011
Amerisource Bergen October 2009 - February 2010
NC Blumenthal Performing Arts Center February 2008 - December 2008
Convergys September 2006 - April 2007
OrthoCarolina February 2004 - April 2006
Skills
Call Centers, Outlook, Customer Service, Microsoft Excel, Customer Experience, Customer Satisfaction, Microsoft Word, PowerPoint, Data Entry, Microsoft Office, Windows, Access, Telemarketing, Lotus Notes, Troubleshooting, Health Insurance, Employee Relations, CPR Certified, Medical Terminology, Fax
Education
Central Piedmont Community College
High School Diploma
Central Piedmont Community College
Associates Science, Pre-Nursing
Nicole McKeefry's APAC Customer Service Experience September 2001 - July 2002
Job Assistant Vice President at Associated Bank
Industry Banking
Experience
Associated Bank August 2012 - Present
Associated Bank April 2010 - August 2012
Associated Bank May 2007 - April 2010
Associated Bank July 2002 - May 2007
Apac Customer Service September 2001 - July 2002
RadioShack May 1999 - August 2001
Associated Bank September 1997 - May 1999
Best Buy Company January 1996 - September 1997
Skills
Compliance, Commercial Banking, Banking, Process Improvement, Access, Project Management, Procedure Development, Sales Management, Report Writing, Executive Reporting, Legal Assistance, Legal Compliance, Regulatory Requirements, Consumer Lending, Bank Secrecy Act, Management, Deposits, Budgets, Customer Service, Cross Selling, Commercial Lending
Education
Lakeland College 2008 — 2014
Bachelor of Arts, Business Management
Northeast Wisconsin Techinical College 2004 — 2009
Associates, Paralegal
Wisconsin Bankers Association Training 2008 — 2008
Financial Institution Regulation
Associated Bank August 2012 - Present
Associated Bank April 2010 - August 2012
Associated Bank May 2007 - April 2010
Associated Bank July 2002 - May 2007
Apac Customer Service September 2001 - July 2002
RadioShack May 1999 - August 2001
Associated Bank September 1997 - May 1999
Best Buy Company January 1996 - September 1997
Skills
Compliance, Commercial Banking, Banking, Process Improvement, Access, Project Management, Procedure Development, Sales Management, Report Writing, Executive Reporting, Legal Assistance, Legal Compliance, Regulatory Requirements, Consumer Lending, Bank Secrecy Act, Management, Deposits, Budgets, Customer Service, Cross Selling, Commercial Lending
Education
Lakeland College 2008 — 2014
Bachelor of Arts, Business Management
Northeast Wisconsin Techinical College 2004 — 2009
Associates, Paralegal
Wisconsin Bankers Association Training 2008 — 2008
Financial Institution Regulation
Adam Wickwire Adam Wickwire's APAC Customer Service Experience November 2011 - March 2012
Job Graduate of Golf Academy of AmericaCarlsbad
Industry Sports
Experience
Green Bay Country Club July 2015 - Present
Eagle Crest Golf Club February 2015 - June 2015
Cyber Green April 2012 - August 2013
Janssen Dental Clinic July 2010 - August 2013
APAC Customer Service November 2011 - March 2012
Kohls Department Store October 2010 - October 2011
Skills
Customer Service, Sales, Hospitality
Education
Golf Academy of America-Carlsbad 2013 — 2014
Associate's degree, Golf Complex Operations and Management
Green Bay Country Club July 2015 - Present
Eagle Crest Golf Club February 2015 - June 2015
Cyber Green April 2012 - August 2013
Janssen Dental Clinic July 2010 - August 2013
APAC Customer Service November 2011 - March 2012
Kohls Department Store October 2010 - October 2011
Skills
Customer Service, Sales, Hospitality
Education
Golf Academy of America-Carlsbad 2013 — 2014
Associate's degree, Golf Complex Operations and Management
James Edwards Kingz of Smoke BBQ Co's APAC Customer Service Experience July 2009 - November 2009
Job Founder and Owner: Kingz of Smoke BBQ CO, LLC
Industry Food & Beverages
Experience
Kingz of Smoke BBQ Co. June 2012 - Present
Kingz of Smoke BBQ Co, LLC July 2012 - July 2014
Hilbert Communications February 2013 - March 2014
Humana July 2011 - August 2012
Humana De Pere, WI July 2011 - August 2012
Humana July 2011 - August 2012
Credit Management Control February 2010 - June 2011
APAC Customer Service July 2009 - November 2009
Amerigroup CorpVA August 2008 - April 2009
Anthem BCBSVA November 2007 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Sales, Sales Management, Photoshop, PowerPoint, Strategic Planning, Problem Solving, Administrative..., Employee Benefits, Training, Trade Shows, Events, Grill, Advertising, Event Planning, Event Management, Public Relations, Benefits Administration, Security, Team Building, Retail, Insurance, Coaching, Inventory Management, Hiring, Fundraising, Recruiting, Health Insurance, Interviews, Outlook, Call Centers, Data Entry, Account Management, Process Improvement, New Business Development, Social Networking, Employee Relations, Marketing, Leadership Development, Customer Retention, Team Leadership, Healthcare, Leadership, Management, Human Resources, Analysis, Software Documentation
Education
Bryant & Stratton College
HR/Business Admin
Naval School of Dental Assisting and Technology 1997 — 1997
Certification, Dental Assisting/Assistant, 3.8
Kingz of Smoke BBQ Co. June 2012 - Present
Kingz of Smoke BBQ Co, LLC July 2012 - July 2014
Hilbert Communications February 2013 - March 2014
Humana July 2011 - August 2012
Humana De Pere, WI July 2011 - August 2012
Humana July 2011 - August 2012
Credit Management Control February 2010 - June 2011
APAC Customer Service July 2009 - November 2009
Amerigroup CorpVA August 2008 - April 2009
Anthem BCBSVA November 2007 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Sales, Sales Management, Photoshop, PowerPoint, Strategic Planning, Problem Solving, Administrative..., Employee Benefits, Training, Trade Shows, Events, Grill, Advertising, Event Planning, Event Management, Public Relations, Benefits Administration, Security, Team Building, Retail, Insurance, Coaching, Inventory Management, Hiring, Fundraising, Recruiting, Health Insurance, Interviews, Outlook, Call Centers, Data Entry, Account Management, Process Improvement, New Business Development, Social Networking, Employee Relations, Marketing, Leadership Development, Customer Retention, Team Leadership, Healthcare, Leadership, Management, Human Resources, Analysis, Software Documentation
Education
Bryant & Stratton College
HR/Business Admin
Naval School of Dental Assisting and Technology 1997 — 1997
Certification, Dental Assisting/Assistant, 3.8
Melissa Asbridge Melissa Asbridge's APAC Customer Service Experience March 2000 - November 2000
Job IT Technician
Industry Pharmaceuticals
Experience
Akorn, Inc 2013 - Present
Decatur Memorial Hospital September 2013 - January 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2008 - September 2013
Robert Morris University, Chicago, IL July 2011 - February 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2004 - January 2008
Marketing Alternatives, Inc March 2003 - July 2004
AT&T December 2000 - March 2003
APAC Customer Service March 2000 - November 2000
APAC Customer Services June 1997 - September 1998
Skills
Computer Hardware, OSPF, Windows Server, LAN/WAN, EIGRP, Windows Server 2008, Windows, Linux, RIP, Contract Negotiation, Contract Management, Customer Service, Computer Security, Computer Service, Databases, SQL, Debt Recovery, Assets Recovery, Supervisory Skills, CentOS, Call Center, Cisco IOS, Cisco, Access, Excel, Outsourcing Management, Word, Network Administration, Network Design, Network Security, Health Insurance, HIPAA, Direct Sales, Active Directory, DNS, MySQL, WAN, Troubleshooting, Operating Systems, Security, System Administration, XP, Hardware, Documentation, Routers, VMware, Microsoft Office, Problem Solving, TCP/IP, Desktop Support
Education
DeVry University 2014 — 2016
Bachelor of Science (B.S.), Computer Information Systems Database Management
Robert Morris University 2010 — 2011
Associates of Applied Science, Computer Science - Networking
Akorn, Inc 2013 - Present
Decatur Memorial Hospital September 2013 - January 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2008 - September 2013
Robert Morris University, Chicago, IL July 2011 - February 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2004 - January 2008
Marketing Alternatives, Inc March 2003 - July 2004
AT&T December 2000 - March 2003
APAC Customer Service March 2000 - November 2000
APAC Customer Services June 1997 - September 1998
Skills
Computer Hardware, OSPF, Windows Server, LAN/WAN, EIGRP, Windows Server 2008, Windows, Linux, RIP, Contract Negotiation, Contract Management, Customer Service, Computer Security, Computer Service, Databases, SQL, Debt Recovery, Assets Recovery, Supervisory Skills, CentOS, Call Center, Cisco IOS, Cisco, Access, Excel, Outsourcing Management, Word, Network Administration, Network Design, Network Security, Health Insurance, HIPAA, Direct Sales, Active Directory, DNS, MySQL, WAN, Troubleshooting, Operating Systems, Security, System Administration, XP, Hardware, Documentation, Routers, VMware, Microsoft Office, Problem Solving, TCP/IP, Desktop Support
Education
DeVry University 2014 — 2016
Bachelor of Science (B.S.), Computer Information Systems Database Management
Robert Morris University 2010 — 2011
Associates of Applied Science, Computer Science - Networking
Nikkia McAllister Nikkia McAllister's APAC Customer Service Experience August 1999 - Present
Job Call Attendant Central Scheduling at Riverside Regional Medical Ctr
Industry Hospital & Health Care
Experience
Riverside Regional Medical Center October 2012 - Present
APAC Customer Service August 1999 - Present
Dominion Physical Therapy, Inc November 2011 - January 2012
Skills
Customer Service, Organization, Communication Skills, Multi Tasking, Financial Skills, Problem Solving, Healthcare Education
Education
Saint Leo University 2010 — 2012
Bachelor of Science (BS), Healthcare Management
Strayer University (VA)
Master of Business Administration (M.B.A.), Health Services Administration
Thomas Nelson Community College
Riverside Regional Medical Center October 2012 - Present
APAC Customer Service August 1999 - Present
Dominion Physical Therapy, Inc November 2011 - January 2012
Skills
Customer Service, Organization, Communication Skills, Multi Tasking, Financial Skills, Problem Solving, Healthcare Education
Education
Saint Leo University 2010 — 2012
Bachelor of Science (BS), Healthcare Management
Strayer University (VA)
Master of Business Administration (M.B.A.), Health Services Administration
Thomas Nelson Community College
Chris Tucker's APAC Customer Service Experience October 2000 - March 2002
Job VP, Customer Engagement | Delivering Hardware Appliance Solutions
Industry Computer Hardware
Experience
MBX Systems November 2007 - Present
ACT-1 January 2005 - November 2007
LogicCall, Inc. March 2002 - January 2005
APAC Customer Service October 2000 - March 2002
Skills
Strategic Planning, Business Development, Leadership, Start-ups, Management, Customer Satisfaction, Entrepreneurship, Product Development, Forecasting, Manufacturing, Integration
Education
The University of Chicago Booth School of Business 2015 — 2015
Pricing: Strategy and Tactics
Neath College, UK 1998 — 1999
HIgher National Diploma, Higher National Diploma
Neath College, UK 1996 — 1997
BTEC
MBX Systems November 2007 - Present
ACT-1 January 2005 - November 2007
LogicCall, Inc. March 2002 - January 2005
APAC Customer Service October 2000 - March 2002
Skills
Strategic Planning, Business Development, Leadership, Start-ups, Management, Customer Satisfaction, Entrepreneurship, Product Development, Forecasting, Manufacturing, Integration
Education
The University of Chicago Booth School of Business 2015 — 2015
Pricing: Strategy and Tactics
Neath College, UK 1998 — 1999
HIgher National Diploma, Higher National Diploma
Neath College, UK 1996 — 1997
BTEC
Varina Allpress Varina Allpress's APAC Customer Service Experience January 2005 - November 2005
Job United States Marine Corps
Industry Government Administration
Experience
United States Marine Corps June 2014 - Present
ResCare April 2013 - June 2014
Department of Veterans Affairs August 2008 - February 2013
Department of Veterans Affairs November 2005 - August 2008
APAC Customer Service January 2005 - November 2005
133rd Air National Guard 1998 - 2001
Skills
Data Analysis, Medical Terminology, Typing, Strategic Planning, Budget Management, Healthcare Technology, Healthcare Compliance, Performance Management, Performance Improvement, Team Management, Project Planning, MS Office Suite, SharePoint, Organizational..., Report Writing, Presentation Development, Program Management, Conflict Resolution, Contract Negotiation, Recruitment Advertising, Performance Analysis, Six Sigma, Lean Healthcare, Customer Satisfaction, Quality Management, Office Management, Federal Government, Federal Regulations, State Laws, Microsoft Office, Policy, Human Resources, Employee Relations, Government, Software Documentation, Medical Technology, Budgets, Healthcare, Regulations, Medical Compliance, Training, Leadership, Management, Customer Service
Education
Mount Mercy University 2008 — 2009
Kirkwood Community College 2006 — 2008
United States Marine Corps June 2014 - Present
ResCare April 2013 - June 2014
Department of Veterans Affairs August 2008 - February 2013
Department of Veterans Affairs November 2005 - August 2008
APAC Customer Service January 2005 - November 2005
133rd Air National Guard 1998 - 2001
Skills
Data Analysis, Medical Terminology, Typing, Strategic Planning, Budget Management, Healthcare Technology, Healthcare Compliance, Performance Management, Performance Improvement, Team Management, Project Planning, MS Office Suite, SharePoint, Organizational..., Report Writing, Presentation Development, Program Management, Conflict Resolution, Contract Negotiation, Recruitment Advertising, Performance Analysis, Six Sigma, Lean Healthcare, Customer Satisfaction, Quality Management, Office Management, Federal Government, Federal Regulations, State Laws, Microsoft Office, Policy, Human Resources, Employee Relations, Government, Software Documentation, Medical Technology, Budgets, Healthcare, Regulations, Medical Compliance, Training, Leadership, Management, Customer Service
Education
Mount Mercy University 2008 — 2009
Kirkwood Community College 2006 — 2008
Erin Means Erin Means's APAC Customer Service Experience July 2010 - April 2011
Job Student at Brown Mackie College Quad Citiew
Industry Accounting
Experience
Walmart February 2014 - Present
APAC Customer Services May 2012 - December 2013
Brown Mackie College April 2012 - June 2012
Brown Mackie College April 2012 - June 2012
NIS January 2012 - January 2012
The Sedona Group September 2011 - January 2012
APAC Customer Services July 2010 - April 2011
APAC Customer Service July 2010 - April 2011
Miller Container October 2007 - November 2009
Miller Container October 2007 - November 2009
Skills
Knowledgeable in..., Microsoft Excel 3 years, Microsoft Word and..., Desktop publishing and..., Word Perfect and..., Lotus Notes, Numeric Keypad, Microsoft Excel, Microsoft Word, Outlook, Internet Explorer, Chrome, Firefox, PowerPoint, Typing, 10 Key, Numeric Filing, Office Skills, Audio Transcription, Mail Merge, Bulk Mailing, Telephone Reception, Cash Handling Experience, Open Accounts
Education
Brown Mackie College-Quad Cities 2009 — 2012
Associate of Science (A.S.), Accounting
Brown Mackie College
Associate of Science Degree; Associate of Science Degree, Business Management; Accounting Technology
United Township 1998 — 2004
GED, Required
Walmart February 2014 - Present
APAC Customer Services May 2012 - December 2013
Brown Mackie College April 2012 - June 2012
Brown Mackie College April 2012 - June 2012
NIS January 2012 - January 2012
The Sedona Group September 2011 - January 2012
APAC Customer Services July 2010 - April 2011
APAC Customer Service July 2010 - April 2011
Miller Container October 2007 - November 2009
Miller Container October 2007 - November 2009
Skills
Knowledgeable in..., Microsoft Excel 3 years, Microsoft Word and..., Desktop publishing and..., Word Perfect and..., Lotus Notes, Numeric Keypad, Microsoft Excel, Microsoft Word, Outlook, Internet Explorer, Chrome, Firefox, PowerPoint, Typing, 10 Key, Numeric Filing, Office Skills, Audio Transcription, Mail Merge, Bulk Mailing, Telephone Reception, Cash Handling Experience, Open Accounts
Education
Brown Mackie College-Quad Cities 2009 — 2012
Associate of Science (A.S.), Accounting
Brown Mackie College
Associate of Science Degree; Associate of Science Degree, Business Management; Accounting Technology
United Township 1998 — 2004
GED, Required
Ismail Handuleh Ismail Handuleh's APAC Customer Service Experience March 2014 - Present
Job Experienced Information Technology Specialist
Industry Information Technology and Services
Experience
Fairview Health Services September 2014 - Present
APAC Customer Service March 2014 - Present
Sick, Inc. November 2013 - December 2013
Smiths Medical March 2013 - June 2013
Cultural Transportation Services January 2012 - December 2012
State of Minnesota July 2009 - April 2010
TEKsystems September 2008 - October 2008
Wells Fargo Bank May 2008 - August 2008
Ameriprise Financial February 2008 - March 2008
GMAC November 2007 - December 2007
Skills
A+ Certified, Microsoft Certified..., Active Directory, Windows 7, Troubleshooting, Computer Hardware, Windows, XP, Windows Server, Software Documentation, Security, Citrix, Windows XP, Hardware, Networking
Education
Saint Mary's University 2011 — 2012
B. S Degree, Information Technology
Saint Mary's University of Minnesota 2011 — 2012
Bachelor's degree, Information Technology
Fairview Health Services September 2014 - Present
APAC Customer Service March 2014 - Present
Sick, Inc. November 2013 - December 2013
Smiths Medical March 2013 - June 2013
Cultural Transportation Services January 2012 - December 2012
State of Minnesota July 2009 - April 2010
TEKsystems September 2008 - October 2008
Wells Fargo Bank May 2008 - August 2008
Ameriprise Financial February 2008 - March 2008
GMAC November 2007 - December 2007
Skills
A+ Certified, Microsoft Certified..., Active Directory, Windows 7, Troubleshooting, Computer Hardware, Windows, XP, Windows Server, Software Documentation, Security, Citrix, Windows XP, Hardware, Networking
Education
Saint Mary's University 2011 — 2012
B. S Degree, Information Technology
Saint Mary's University of Minnesota 2011 — 2012
Bachelor's degree, Information Technology
Jack Kalb's APAC Customer Service Experience 1991 - 2002
Job Director of Telemarketing at Lextron
Industry Consumer Services
Experience
Lextron Regional Business ManagerAPAC1999 - 2004
APAC Customer Services 1995 - 2004
APAC Customer Service 1991 - 2002
Education
Clarke University 2000 — 2007
Bach, Business Administration
Lextron Regional Business ManagerAPAC1999 - 2004
APAC Customer Services 1995 - 2004
APAC Customer Service 1991 - 2002
Education
Clarke University 2000 — 2007
Bach, Business Administration
Jason Sangster's APAC Customer Service Experience January 2006 - January 2007
Job Customer Service Rep.
Industry Machinery
Experience
Xerox Education Services January 2011 - Present
Bartel Machinery February 2007 - April 2009
APAC Customer Service January 2006 - January 2007
Epilepsy Association of Rochester January 2003 - January 2006
Coalinga Police Department January 2003 - December 2003
Wal-Mart DC January 1998 - January 2002
Education
Mohawk Valley Community College 2007 — 2007
Empire State College
B.S, Computer Network Administration and Security
Herkimer County Community College
General Studies; Liberal Arts / General Studies
Mohawk Valley Community College
Xerox Education Services January 2011 - Present
Bartel Machinery February 2007 - April 2009
APAC Customer Service January 2006 - January 2007
Epilepsy Association of Rochester January 2003 - January 2006
Coalinga Police Department January 2003 - December 2003
Wal-Mart DC January 1998 - January 2002
Education
Mohawk Valley Community College 2007 — 2007
Empire State College
B.S, Computer Network Administration and Security
Herkimer County Community College
General Studies; Liberal Arts / General Studies
Mohawk Valley Community College
Monica Weathers's APAC Customer Service Experience 1999 - 2001
Job Human Resources Manager at The EPOCH Group
Industry Insurance
Experience
The EPOCH Group Human Resources GeneralistRisk Management Alternatives2001 - 2003
APAC Customer Service 1999 - 2001
Education
University of Central Missouri 1993 — 1997
The EPOCH Group Human Resources GeneralistRisk Management Alternatives2001 - 2003
APAC Customer Service 1999 - 2001
Education
University of Central Missouri 1993 — 1997
Tonya Dlouhy's APAC Customer Service Experience January 1996 - June 1998
Job Travel Consultant at World Ventures dba MK3 Marketing
Industry Events Services
Experience
World Ventures dba MK3 Marketing October 2010 - Present
Dlouhy House Hold November 1991 - Present
Rockwell Collins October 2007 - June 2011
Rockwell Collins 2005 - 2007
Rockwell Collins 2003 - 2005
Rockwell Collins 1998 - 2003
APAC Customer Service January 1996 - June 1998
Ceramic Reinforced Technologies 1994 - January 1996
Iowa Ham 1990 - 1991
Maid Rite 1990 - 1991
Skills
DOORS, Rational Suite, Clear Case, Clear Quest, Team space, eRoom, Lotus Notes, WebEx, PREP, Subversion, VISIO 2000, Adobe Acrobat, PDF Writer, Adobe Exchange, Microsoft Office Suite, MS FrontPage 2000, Product Data Management..., Engineering Central, E-Matrix, various scanners, SCR/PR Database, Access (CDRL/SDRL..., BID Master, SAP (turn around...
Education
University of Phoenix 2001 — 2011
Washington High School
Diploma
World Ventures dba MK3 Marketing October 2010 - Present
Dlouhy House Hold November 1991 - Present
Rockwell Collins October 2007 - June 2011
Rockwell Collins 2005 - 2007
Rockwell Collins 2003 - 2005
Rockwell Collins 1998 - 2003
APAC Customer Service January 1996 - June 1998
Ceramic Reinforced Technologies 1994 - January 1996
Iowa Ham 1990 - 1991
Maid Rite 1990 - 1991
Skills
DOORS, Rational Suite, Clear Case, Clear Quest, Team space, eRoom, Lotus Notes, WebEx, PREP, Subversion, VISIO 2000, Adobe Acrobat, PDF Writer, Adobe Exchange, Microsoft Office Suite, MS FrontPage 2000, Product Data Management..., Engineering Central, E-Matrix, various scanners, SCR/PR Database, Access (CDRL/SDRL..., BID Master, SAP (turn around...
Education
University of Phoenix 2001 — 2011
Washington High School
Diploma
Johnathan Wood's APAC Customer Service Experience 1999 - 2004
Job at Integrated DNA Technologies
Industry Information Technology and Services
Experience
Integrated DNA Technologies February 2010 - Present
Cedar Valley Transport October 2008 - November 2009
Houghton Mifflin Learning Technology January 2007 - October 2008
ADTRACK 2004 - 2006
Apac Customer Service 1999 - 2004
Skills
System Administration, Databases, Management, Data Analysis, Servers, Technical Support
Education
Beloit College 1994 — 1998
BA, Russian
Integrated DNA Technologies February 2010 - Present
Cedar Valley Transport October 2008 - November 2009
Houghton Mifflin Learning Technology January 2007 - October 2008
ADTRACK 2004 - 2006
Apac Customer Service 1999 - 2004
Skills
System Administration, Databases, Management, Data Analysis, Servers, Technical Support
Education
Beloit College 1994 — 1998
BA, Russian
Aaron Frailing's APAC Customer Service Experience March 2007 - May 2008
Job Assistant Election Coordinator Voter Services at Boulder County
Industry Government Administration
Experience
Boulder County April 2015 - Present
Brown County June 2012 - March 2015
Wisconsin Government Accountability Board September 2010 - June 2012
Project Vote Smart December 2009 - October 2010
Project Vote-Smart April 2008 - September 2010
Project Vote Smart April 2008 - September 2010
APAC Customer Service March 2007 - May 2008
Skills
Non-profits, Volunteer Management, Public Speaking, Fundraising, Community Outreach, Research, Social Media, Politics, Policy Analysis, Policy, Microsoft Office, Political Campaigns, Public Policy, Voter Registration, Elections, Voting Systems, Nonprofits, Program Management, Administration, Government, Training, Analysis, Management, Political Science, Program Development
Education
Norwich University 2013 — 2015
Master of Public Administration (M.P.A.), Public Policy Analysis
University of Wisconsin-Green Bay 2003 — 2005
Bachelors, Political Science and Public Administration
Silver Lake College 2003 — 2003
History
University of Minnesota-Twin Cities 2000 — 2003
Political Science
Boulder County April 2015 - Present
Brown County June 2012 - March 2015
Wisconsin Government Accountability Board September 2010 - June 2012
Project Vote Smart December 2009 - October 2010
Project Vote-Smart April 2008 - September 2010
Project Vote Smart April 2008 - September 2010
APAC Customer Service March 2007 - May 2008
Skills
Non-profits, Volunteer Management, Public Speaking, Fundraising, Community Outreach, Research, Social Media, Politics, Policy Analysis, Policy, Microsoft Office, Political Campaigns, Public Policy, Voter Registration, Elections, Voting Systems, Nonprofits, Program Management, Administration, Government, Training, Analysis, Management, Political Science, Program Development
Education
Norwich University 2013 — 2015
Master of Public Administration (M.P.A.), Public Policy Analysis
University of Wisconsin-Green Bay 2003 — 2005
Bachelors, Political Science and Public Administration
Silver Lake College 2003 — 2003
History
University of Minnesota-Twin Cities 2000 — 2003
Political Science
Joseph Yee's APAC Customer Service Experience May 2002 - March 2004
Job Regulatory Coordinator at University of Arizona Psychiatry
Industry Biotechnology
Experience
University of Arizona Psychiatry April 2013 - Present
SynCardia Systems, Inc. September 2011 - July 2012
University of Arizona Human Subjects Protection Program May 2009 - June 2011
Arizona Cancer Center August 2008 - June 2009
Citi Mortgage January 2009 - May 2009
Southern Arizona Legal Aid (SALA) August 2008 - January 2009
GEICO January 2007 - November 2008
Arizona Cancer Center April 2004 - December 2006
University Medical Center March 2004 - March 2005
APAC Customer Service May 2002 - March 2004
Skills
Management, Team Leadership, Leadership, Research, Clinical Research, Molecular Biology, Cell Biology, Biochemistry, Manufacturing, Economics, Finance, Marketing, Advertising, MIS, Communication, Medical Devices, IRB, FDA, Negotiation, HIPAA, Production, Social Media Marketing
Education
University of Arizona Eller Evening MBA Program 2012 — 2013
Masters of Business Administration, MBA, Business
University of Arizona 2002 — 2006
Bachelors of Science, Cell/Cellular and Molecular Biology
University High School 1998 — 2002
University of Arizona Psychiatry April 2013 - Present
SynCardia Systems, Inc. September 2011 - July 2012
University of Arizona Human Subjects Protection Program May 2009 - June 2011
Arizona Cancer Center August 2008 - June 2009
Citi Mortgage January 2009 - May 2009
Southern Arizona Legal Aid (SALA) August 2008 - January 2009
GEICO January 2007 - November 2008
Arizona Cancer Center April 2004 - December 2006
University Medical Center March 2004 - March 2005
APAC Customer Service May 2002 - March 2004
Skills
Management, Team Leadership, Leadership, Research, Clinical Research, Molecular Biology, Cell Biology, Biochemistry, Manufacturing, Economics, Finance, Marketing, Advertising, MIS, Communication, Medical Devices, IRB, FDA, Negotiation, HIPAA, Production, Social Media Marketing
Education
University of Arizona Eller Evening MBA Program 2012 — 2013
Masters of Business Administration, MBA, Business
University of Arizona 2002 — 2006
Bachelors of Science, Cell/Cellular and Molecular Biology
University High School 1998 — 2002
Robin Nienow's APAC Customer Service Experience September 2012 - June 2013
Job Client Services at Humana
Industry Outsourcing/Offshoring
Experience
Humana June 2013 - Present
APAC Customer Service September 2012 - June 2013
Harmony Assisted Living April 2011 - December 2012
Customer Service May 2012 - August 2012
Hamilton Care Center November 2010 - April 2011
Lakeside Packing July 2010 - October 2010
Seek Staffing November 2008 - January 2009
Cavalry Portfolio June 2008 - August 2008
Gannett Center of Excellence June 2007 - April 2008
West Tele-Services August 2005 - June 2007
Skills
Microsoft Excel, Research, Customer Service, Microsoft Office, Recruiting, Microsoft Word, Negotiation
Education
Oral Roberts University
Silver Lake College
UW Manitowoc Center
Humana June 2013 - Present
APAC Customer Service September 2012 - June 2013
Harmony Assisted Living April 2011 - December 2012
Customer Service May 2012 - August 2012
Hamilton Care Center November 2010 - April 2011
Lakeside Packing July 2010 - October 2010
Seek Staffing November 2008 - January 2009
Cavalry Portfolio June 2008 - August 2008
Gannett Center of Excellence June 2007 - April 2008
West Tele-Services August 2005 - June 2007
Skills
Microsoft Excel, Research, Customer Service, Microsoft Office, Recruiting, Microsoft Word, Negotiation
Education
Oral Roberts University
Silver Lake College
UW Manitowoc Center
Alexia Davis's APAC Customer Service Experience May 2014 - June 2014
Job Security Guard at Global Elite Company
Industry Retail
Experience
Global Elite Company March 2015 - Present
Self-employed 2010 - Present
Apac Customer Service May 2014 - June 2014
Education
Everest Institute-Greenspoint 2015 — 2016
Medical Assistant Diploma, Health Services/Allied Health/Health Sciences, General
Klein High School 2007 — 2010
High School
Global Elite Company March 2015 - Present
Self-employed 2010 - Present
Apac Customer Service May 2014 - June 2014
Education
Everest Institute-Greenspoint 2015 — 2016
Medical Assistant Diploma, Health Services/Allied Health/Health Sciences, General
Klein High School 2007 — 2010
High School
Darius Allen's APAC Customer Service Experience January 2012 - May 2012
Job Preapprentice at Quality Mechanical Contractors
Industry Music
Experience
Quality Mechanical Contractors December 2012 - Present
APAC Customer Service January 2012 - May 2012
Sitel May 2011 - May 2012
Quality Mechanical Contractors, Apprentice June 2007 - December 2009
TJX Company March 2007 - August 2007
Walgreens June 2006 - October 2006
Skills
Sales, Filing, Microsoft Excel, Cash Register, Advertising, Fax, Technical Support, Customer Satisfaction, Call Centers, Customer Service, Customer Experience, Time Management, Microsoft Office, Telephone Skills, Customer Retention
Education
University of Nevada-Las Vegas 2012 — 2013
Certificate, Pharmacy Technician/Assistant
College of Southern Nevada 2009 — 2011
Hospitality Management
Arbor View High School 2004 — 2008
Standard High School Diploma, General Studies
Quality Mechanical Contractors December 2012 - Present
APAC Customer Service January 2012 - May 2012
Sitel May 2011 - May 2012
Quality Mechanical Contractors, Apprentice June 2007 - December 2009
TJX Company March 2007 - August 2007
Walgreens June 2006 - October 2006
Skills
Sales, Filing, Microsoft Excel, Cash Register, Advertising, Fax, Technical Support, Customer Satisfaction, Call Centers, Customer Service, Customer Experience, Time Management, Microsoft Office, Telephone Skills, Customer Retention
Education
University of Nevada-Las Vegas 2012 — 2013
Certificate, Pharmacy Technician/Assistant
College of Southern Nevada 2009 — 2011
Hospitality Management
Arbor View High School 2004 — 2008
Standard High School Diploma, General Studies
DAWN STARKS's APAC Customer Service Experience October 1996 - Present
Job customer service at apac customer service
Industry Telecommunications
Experience
apac customer service October 1996 - Present
TJ Maxx March 1989 - October 1996
Skills
Call Centers, Workforce Management, BPO, Customer Experience, Customer Satisfaction, Contact Centers, Outsourcing, Technical Support, Service Delivery, Customer Service, Vendor Management, Troubleshooting
Education
COMMONWEALTH COLLEGE 1990 — 1991
ASSOCIATES DEGREE, Fashion Merchandising & BUSINESS MANAGEMENT
Thomas Nelson Community College 1983 — 1987
BUSINESS MANAGEMENT
apac customer service October 1996 - Present
TJ Maxx March 1989 - October 1996
Skills
Call Centers, Workforce Management, BPO, Customer Experience, Customer Satisfaction, Contact Centers, Outsourcing, Technical Support, Service Delivery, Customer Service, Vendor Management, Troubleshooting
Education
COMMONWEALTH COLLEGE 1990 — 1991
ASSOCIATES DEGREE, Fashion Merchandising & BUSINESS MANAGEMENT
Thomas Nelson Community College 1983 — 1987
BUSINESS MANAGEMENT
Edgar Pina-Torres's APAC Customer Service Experience July 2014 - July 2015
Job Certified Pharmacy Technician
Industry Pharmaceuticals
Experience
Apac Customer Service July 2014 - July 2015
Safeway pharmacy April 2014 - May 2014
Fairmont Pharmacy March 2014 - April 2014
Integrity Staffing Solutions November 2012 - January 2013
Berry Plastics February 2011 - February 2012
Walmart April 2009 - December 2010
Skills
Outlook, Distribution Center..., Team Building, Inventory Control, Retail, Employee Relations, Process Scheduler, Time Management, 10 Key, Inventory Management, Invoicing, Process Improvement, Payroll, Data Entry, Purchasing, Teamwork, Access, Customer Service, Filing, Cashiering, Supervisory Skills, Telephone Skills, Customer Satisfaction, Printing Machine..., Sterile Compounding, Non-Sterile Compounding, Pharmacutical..., Shipping, Inventory, Training, PowerPoint, Employee Training, Microsoft Word, Sterilization
Education
Anthem College-Phoenix 2013 — 2014
Diploma, Pharmacy Technician, 3.9
West Phoenix High School 2008 — 2008
High School Diploma, Genral Studies, 12
Metro Tech High School 2007 — 2008
Banking And Finance
Apac Customer Service July 2014 - July 2015
Safeway pharmacy April 2014 - May 2014
Fairmont Pharmacy March 2014 - April 2014
Integrity Staffing Solutions November 2012 - January 2013
Berry Plastics February 2011 - February 2012
Walmart April 2009 - December 2010
Skills
Outlook, Distribution Center..., Team Building, Inventory Control, Retail, Employee Relations, Process Scheduler, Time Management, 10 Key, Inventory Management, Invoicing, Process Improvement, Payroll, Data Entry, Purchasing, Teamwork, Access, Customer Service, Filing, Cashiering, Supervisory Skills, Telephone Skills, Customer Satisfaction, Printing Machine..., Sterile Compounding, Non-Sterile Compounding, Pharmacutical..., Shipping, Inventory, Training, PowerPoint, Employee Training, Microsoft Word, Sterilization
Education
Anthem College-Phoenix 2013 — 2014
Diploma, Pharmacy Technician, 3.9
West Phoenix High School 2008 — 2008
High School Diploma, Genral Studies, 12
Metro Tech High School 2007 — 2008
Banking And Finance
Darcsy Ulinski's APAC Customer Service Experience December 2008 - November 2009
Job Advisor at Apple
Industry Consumer Electronics
Experience
Apple December 2014 - Present
ToTal Tower Tech June 2008 - September 2014
Sutherland Global Service September 2011 - April 2012
Adecco Employment Services July 2007 - February 2011
Apac Customer Service December 2008 - November 2009
Skills
Linux, Troubleshooting, Windows, Computer Hardware, Networking, Technical Support, Hardware, Laptops, Routers, Operating Systems, Cisco Routers, Network Administration, CCNA
Education
Mohawk Valley Community College 2006 — 2008
Associates of Computer Science, Information Technology
Madison Oneida BOCES - Information Technology 2004 — 2006
Noc-T / CCNA,, Information Technology
Apple December 2014 - Present
ToTal Tower Tech June 2008 - September 2014
Sutherland Global Service September 2011 - April 2012
Adecco Employment Services July 2007 - February 2011
Apac Customer Service December 2008 - November 2009
Skills
Linux, Troubleshooting, Windows, Computer Hardware, Networking, Technical Support, Hardware, Laptops, Routers, Operating Systems, Cisco Routers, Network Administration, CCNA
Education
Mohawk Valley Community College 2006 — 2008
Associates of Computer Science, Information Technology
Madison Oneida BOCES - Information Technology 2004 — 2006
Noc-T / CCNA,, Information Technology
Julia Vasyakina's APAC Customer Service Experience January 2005 - August 2005
Job Technology Desk Assistant at The University of Arizona
Industry
Experience
The University of Arizona January 2012 - May 2014
Pima Community College August 2008 - June 2010
Sears, Roebuck and Co. August 2005 - November 2006
Sears Telecommunications June 2005 - November 2006
APAC Customer Service January 2005 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Java, HTML, Windows, Event Planning, AutoCAD, Time Management, MS Visual Studio, MS Project, AutoCAD Civil 3D
Education
University of Arizona 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Management Information System
Yaroslav-the-Wise Novgorod State University 2000 — 2001
Master's degree, Marketing/Marketing Management, General
Yaroslav-the-Wise Novgorod State University 1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Elctronics and Microelectronics
The University of Arizona January 2012 - May 2014
Pima Community College August 2008 - June 2010
Sears, Roebuck and Co. August 2005 - November 2006
Sears Telecommunications June 2005 - November 2006
APAC Customer Service January 2005 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Java, HTML, Windows, Event Planning, AutoCAD, Time Management, MS Visual Studio, MS Project, AutoCAD Civil 3D
Education
University of Arizona 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Management Information System
Yaroslav-the-Wise Novgorod State University 2000 — 2001
Master's degree, Marketing/Marketing Management, General
Yaroslav-the-Wise Novgorod State University 1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Elctronics and Microelectronics