APAC Customer Services

Industry: Outsourcing company

Description

Headquarters: Bannockburn, Illinois, United States CEO: Kevin T. Keleghan (13 Sep 2010–) Founder: Theodore G Schwartz Founded: 1973 Parent organization: NCO Group Subsidiary: jurisdiction of organization

APAC Customer Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at APAC Customer Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.

APAC Customer Services Salaries. You can even request information on how much does APAC Customer Services pay if you want to. Learn about salaries, pros and cons of working for APAC Customer Services directly from the past employees.

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1,809 APAC Customer Services employees in database. Find out everything there's to know about APAC Customer Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

APAC Customer Services Employees

Employee
Years
Job
Industry
Joseph DeYoung Joseph DeYoung Riverview, Florida Details
Joseph DeYoung's APAC Customer Services Experience April 2010 - Present
Job Billing Representative at APAC Customer Services
Industry Civil Engineering
Experience
APAC Customer Services   April 2010 - Present
The UPS Store #0421   May 2007 - April 2010

Skills
Customer Service, Mathematics, Billing Process, UPS Shipping, Shipping Systems, Microsoft Excel, Microsoft Word, AutoCAD

Education
University of South Florida   2013 — 2016

Hillsborough Community College
Associate of Arts (A.A.), Engineering

Shanté Brown Shanté Brown Tampa/St. Petersburg, Florida Area Details
Shanté Brown's APAC Customer Services Experience June 2008 - April 2012
Job Merchandising Assistant at HSN
Industry Outsourcing/Offshoring
Experience
HSN  April 2012 - Present
APAC Customer Services   June 2008 - April 2012

Skills
BPO, Process Improvement, Customer Service, Call Centers, Workforce Management, Customer Experience, Retail, Contact Centers, Customer Satisfaction

Education
University of South Florida
B.S., Economics

Nirva Cineas Auguste Nirva Cineas Auguste Orlando, Florida Area Details
Nirva Cineas Auguste's APAC Customer Services Experience August 2005 - March 2014
Job CSR at APAC Customer Services
Industry Outsourcing/Offshoring
Experience
Healthfirst  October 2014 - Present
Building The Bridge Learning Services, LLC   April 2014 - Present
New Jerusalem Christian Church, Inc.   April 2014 - September 2014
APAC Customer Services   August 2005 - March 2014
TAi Tampa Bay   September 2000 - April 2006

Skills
Call Centers, BPO, Customer Satisfaction, Contact Centers, Customer Experience, Inbound Marketing, Call Center Development, Avaya, Outsourcing, IEX, Technical Support, Service Delivery, Telemarketing, Sla, Customer Service, Troubleshooting, Customer Retention, Data Entry, Quality Assurance

Education
University of South Florida   2000 — 2003
Psychology

Maynard Evans High School   1996 — 2000

Kathy Rosado Kathy Rosado Tampa/St. Petersburg, Florida Area Details
Kathy Rosado's APAC Customer Services Experience May 2007 - Present
Job Supervisor at APAC Customer Services
Industry Outsourcing/Offshoring
Experience
APAC Customer Services   May 2007 - Present

Skills
Call Center, Coaching, IEX, Avaya, Customer Satisfaction, Customer Service, Excel, Word, Outlook, Mentoring, Team Leadership, Outsourcing, Call Centers, Customer Experience, Training, Workforce Management, Management, Leadership, Inbound Marketing, Contact Centers, Customer Retention, Performance Management, Operations Management, Telemarketing, Vendor Management, Process Improvement, BPO, Quality Assurance, Employee Relations, Employee Training, Recruiting, Employee Engagement, Microsoft Word, Microsoft Excel, Team Building

Education
University of South Florida

Joshua Pippin Joshua Pippin Tampa/St. Petersburg, Florida Area Details
Joshua Pippin's APAC Customer Services Experience 2009 - 2009
Job Store Planner
Industry Design
Experience
Circle K Convenience Stores (HK) Ltd   August 2013 - Present
AMEC  2010 - 2011
APAC Customer Services   2009 - 2009
Del Monte Fresh Produce N.A., Inc   August 2008 - November 2008
BBE Boggs Engineering   February 2007 - July 2007
Point Builders, Inc.   April 2006 - February 2007
Youman's Drafting and Design   March 2005 - May 2006

Skills
CAD, AutoCAD Civil 3D, Microsoft Office

Education
University of South Florida   2009 — 2013
Bachelor of General Studies, Business Administration and Management, General, 3.1

McKay Adam McKay Adam Tampa/St. Petersburg, Florida Area Details
McKay Adam's APAC Customer Services Experience May 2007 - December 2011
Job Operations Manager at Expert Global Solutions
Industry Outsourcing/Offshoring
Experience
Expert Global Solutions  December 2011 - Present
APAC Customer Services   May 2007 - December 2011
Teletech Holdings, Inc  September 2002 - April 2007
Citigroup  May 2002 - August 2002

Skills
Leadership, Workforce Management, BPO, Call Centers, Training, IEX, Time Management, Microsoft Excel, Outsourcing, Customer Experience, Avaya, Performance Management, Operations Management, Process Improvement, Employee Relations, Coaching, Customer Service, Customer Retention, Team Building, Recruiting, Team Management, Change Management, Account Management, Leadership Development, Call Center Development, Contact Centers, Avaya Technologies, Inbound Marketing, Customer Satisfaction, Management, Vendor Management, Team Leadership, CRM

Education
University of South Florida
BS Accounting - In Progress, Accounting and Business/Management

Lisa Conradi Lisa Conradi Tampa/St. Petersburg, Florida Area Details
Lisa Conradi's APAC Customer Services Experience 2009 - 2010
Job Director of Patient Support Services at Cornerstone Hospice & Palliative Care
Industry Hospital & Health Care
Experience
Cornerstone Hospice & Palliative Care  2015 - Present
Chapters Health System  2010 - 2015
APAC Customer Services   2009 - 2010
WellCare  2008 - 2009
Ceridian  2005 - 2008
Hewlett-Packard (VeriFone)   2000 - 2005
HSN  1992 - 1999

Skills
<>..., Strategic Leadership, P&L, Managed Care, Call Center, Customer Satisfaction, Workforce Management, Process Improvement, Performance Management, Operations Management, Six Sigma, Business Analysis, Business Process..., Staff Development, Healthcare, Quality Assurance, People Management, Consultative Selling, Technical Management, Dashboard Metrics, Management, Project Management, Selling, Technology Management, Training, Call Centers, Strategic Planning, Outsourcing, Program Management, CRM, Leadership Development, Performance Improvement, Cross-functional Team..., Analysis, Leadership, Coaching, Budgets, Project Planning, Organizational..., Forecasting, Human Resources, Vendor Management, Contract Negotiation, Data Analysis, Team Building, Sales, Customer Service, Change Management, Marketing, Recruiting

Education
University of South Florida
BA, Psychology

Saul Jimenez Santiago Saul Jimenez Santiago Jacksonville, Florida Area Details
Saul Jimenez Santiago's APAC Customer Services Experience August 1999 - March 2012
Job Assistan Baseball Coach at Baker County High School
Industry Education Management
Experience
Baker County High School  August 2015 - Present
Baker County Middle School   August 2015 - Present
Kelly Services  September 2014 - June 2015
APAC Customer Services   August 1999 - March 2012
APAC Customer Services   January 2005 - December 2007

Education
University of South Florida   2001 — 2004
Bachelor of Science, Management Information Systems

Hillsborough Commmunity Colloge   1998 — 2001
Associate of Arts, Computer Information Systems

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