APAC Customer Services
Industry: Outsourcing company
DescriptionHeadquarters: Bannockburn, Illinois, United States CEO: Kevin T. Keleghan (13 Sep 2010–) Founder: Theodore G Schwartz Founded: 1973 Parent organization: NCO Group Subsidiary: jurisdiction of organization
APAC Customer Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at APAC Customer Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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APAC Customer Services Employees
APAC Customer Services April 2010 - Present
The UPS Store #0421 May 2007 - April 2010
Skills
Customer Service, Mathematics, Billing Process, UPS Shipping, Shipping Systems, Microsoft Excel, Microsoft Word, AutoCAD
Education
University of South Florida 2013 — 2016
Hillsborough Community College
Associate of Arts (A.A.), Engineering
HSN April 2012 - Present
APAC Customer Services June 2008 - April 2012
Skills
BPO, Process Improvement, Customer Service, Call Centers, Workforce Management, Customer Experience, Retail, Contact Centers, Customer Satisfaction
Education
University of South Florida
B.S., Economics
Healthfirst October 2014 - Present
Building The Bridge Learning Services, LLC April 2014 - Present
New Jerusalem Christian Church, Inc. April 2014 - September 2014
APAC Customer Services August 2005 - March 2014
TAi Tampa Bay September 2000 - April 2006
Skills
Call Centers, BPO, Customer Satisfaction, Contact Centers, Customer Experience, Inbound Marketing, Call Center Development, Avaya, Outsourcing, IEX, Technical Support, Service Delivery, Telemarketing, Sla, Customer Service, Troubleshooting, Customer Retention, Data Entry, Quality Assurance
Education
University of South Florida 2000 — 2003
Psychology
Maynard Evans High School 1996 — 2000
APAC Customer Services May 2007 - Present
Skills
Call Center, Coaching, IEX, Avaya, Customer Satisfaction, Customer Service, Excel, Word, Outlook, Mentoring, Team Leadership, Outsourcing, Call Centers, Customer Experience, Training, Workforce Management, Management, Leadership, Inbound Marketing, Contact Centers, Customer Retention, Performance Management, Operations Management, Telemarketing, Vendor Management, Process Improvement, BPO, Quality Assurance, Employee Relations, Employee Training, Recruiting, Employee Engagement, Microsoft Word, Microsoft Excel, Team Building
Education
University of South Florida
Circle K Convenience Stores (HK) Ltd August 2013 - Present
AMEC 2010 - 2011
APAC Customer Services 2009 - 2009
Del Monte Fresh Produce N.A., Inc August 2008 - November 2008
BBE Boggs Engineering February 2007 - July 2007
Point Builders, Inc. April 2006 - February 2007
Youman's Drafting and Design March 2005 - May 2006
Skills
CAD, AutoCAD Civil 3D, Microsoft Office
Education
University of South Florida 2009 — 2013
Bachelor of General Studies, Business Administration and Management, General, 3.1
Expert Global Solutions December 2011 - Present
APAC Customer Services May 2007 - December 2011
Teletech Holdings, Inc September 2002 - April 2007
Citigroup May 2002 - August 2002
Skills
Leadership, Workforce Management, BPO, Call Centers, Training, IEX, Time Management, Microsoft Excel, Outsourcing, Customer Experience, Avaya, Performance Management, Operations Management, Process Improvement, Employee Relations, Coaching, Customer Service, Customer Retention, Team Building, Recruiting, Team Management, Change Management, Account Management, Leadership Development, Call Center Development, Contact Centers, Avaya Technologies, Inbound Marketing, Customer Satisfaction, Management, Vendor Management, Team Leadership, CRM
Education
University of South Florida
BS Accounting - In Progress, Accounting and Business/Management
Cornerstone Hospice & Palliative Care 2015 - Present
Chapters Health System 2010 - 2015
APAC Customer Services 2009 - 2010
WellCare 2008 - 2009
Ceridian 2005 - 2008
Hewlett-Packard (VeriFone) 2000 - 2005
HSN 1992 - 1999
Skills
<>..., Strategic Leadership, P&L, Managed Care, Call Center, Customer Satisfaction, Workforce Management, Process Improvement, Performance Management, Operations Management, Six Sigma, Business Analysis, Business Process..., Staff Development, Healthcare, Quality Assurance, People Management, Consultative Selling, Technical Management, Dashboard Metrics, Management, Project Management, Selling, Technology Management, Training, Call Centers, Strategic Planning, Outsourcing, Program Management, CRM, Leadership Development, Performance Improvement, Cross-functional Team..., Analysis, Leadership, Coaching, Budgets, Project Planning, Organizational..., Forecasting, Human Resources, Vendor Management, Contract Negotiation, Data Analysis, Team Building, Sales, Customer Service, Change Management, Marketing, Recruiting
Education
University of South Florida
BA, Psychology
Baker County High School August 2015 - Present
Baker County Middle School August 2015 - Present
Kelly Services September 2014 - June 2015
APAC Customer Services August 1999 - March 2012
APAC Customer Services January 2005 - December 2007
Education
University of South Florida 2001 — 2004
Bachelor of Science, Management Information Systems
Hillsborough Commmunity Colloge 1998 — 2001
Associate of Arts, Computer Information Systems