Applebee's Services, Inc.
Industry: Company
DescriptionFounded: 1993 Parent organization: Dine Brands Global
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Applebee's Services, Inc. Employees
Glazer's Distributors September 2015 - Present
Pabst Brewing Company November 2012 - Present
Apple American Group New England January 2012 - November 2012
Restaurant Partnership of Central Texas January 2009 - January 2012
Applebee’s Services, Inc January 2004 - January 2009
Applebee's October 2004 - 2009
Skills
Restaurant Management, Restaurants, Food Service, Menu Development, Food & Beverage, Hospitality, Food, Catering, Culinary Skills, Franchising, New Restaurant Openings, Wine, Event Planning, Multi-unit, Social Media, Marketing, Sales, Management, Marketing Strategy, Social Media Marketing, Customer Service
Education
Hesser College 2004 — 2008
Medical assisting, Medical/Clinical Assistant
Glazer's Distributors of Indiana September 1996 - Present
Olinger Distributing Company September 1996 - Present
Applebee's Services, Inc January 1995 - January 1996
Vince's Gallery Restaurant January 1994 - January 1995
Skills
Beverage Industry, Alcoholic Beverages, Beer, Customer Service, Food, Key Account Development, Management, Retail, Sales, Sales Management, Sales Operations, Selling, Training, Wine, Wine, Wine Tasting
Education
Ball State University 1989 — 1995
Bachelor Degree in General Studies, Business/Office Technology and Interpersonal Relations
Deep Dive Marketing Solutions October 2012 - Present
Applebee's Services, Inc January 2011 - February 2012
Applebee's Services Inc January 2010 - January 2011
Barkley October 2006 - January 2010
Sonic Industries, Oklahoma City August 2003 - October 2006
Barkley January 1996 - August 2003
Bernstein - Rein Advertising January 1993 - January 1996
Valentine Radford, Inc January 1990 - January 1993
Rives Smith Baldwin Carlberg/Y January 1987 - January 1990
KFC, Division of Pepsico 1984 - 1987
Skills
Advertising, Integrated Marketing, Marketing Communications, Field Marketing, Digital Marketing, Interactive Marketing, Marketing, Customer Insight, Direct Marketing, Brand Development, Management, Media Buying, Business Development, Marketing Management, Brand Architecture, Social Media Marketing, Strategy, Brand Management, Creative Direction, Media Planning, Leadership, Cross-functional Team..., Sales Management, Public Relations, Sales, Media Relations, Product Development, Retail, Account Management, Strategic Planning, Email Marketing, Competitive Analysis, Market Planning, Marketing Research, Online Advertising, Online Marketing, Segmentation, Mobile Marketing, Marketing Strategy, Direct Mail, Relationship Marketing
Education
University of Kansas 2015 — 2019
B.S, Journalism, advertising sequence
University of Kansas 1973 — 1976
BS, Journalism - Advertising Sequence
Potomac Family Dining Group (Applebee's Franchisee) October 2014 - Present
Potomac Family Dining Group (Applebee's Franchisee) October 2013 - October 2014
Applebee's Services Inc. January 2008 - October 2013
Applebee's, Inc June 2001 - January 2008
Skills
Multi-unit, Business Planning, Customer Satisfaction, Income Statement, Payroll, Wine, Hiring, Analysis, Restaurants, Forecasting, Franchising, Leadership, Management, Food, Budgets, Hospitality Management, Profit, Program Management, Training, Interviews, Sales, Restaurant Management, Succession Planning, Food Safety, Inventory Management, Labor Control, Human Resources, Food Service, Customer Service, Strategic Planning, Menu Development, Process Scheduler, Franchise Consulting, Employee Relations, Hospitality, CRM, P&L Management, P&L, Multi-Unit Management, New Restaurant Openings, Culinary Skills, Team Building, Time Management, Food & Beverage, Recruiting, Team Management, ServSafe, Catering, Multi-Unit
Education
Western Governors University 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Human Resources Management
Tidewater Community College 2002 — 2004
Associate of Arts, Business Administration
Hillcrest High School
Northeast Metro Intermediate School District #916 August 2013 - Present
AK Coaching January 2012 - Present
Regis Corporation September 2012 - April 2013
Doner October 2011 - January 2012
Engauge (US) July 2010 - October 2011
AdviCoach & The Entrepreneur's Source February 2010 - July 2010
Apple Core Enterprises/FMI June 2009 - November 2009
Applebee's Services Inc 2005 - 2009
Wendys International 2001 - 2005
Blimpie of Forest Lake, Inc. 1996 - 2003
Skills
Advertising, Marketing, Public Relations, Fundraising, Marketing Strategy, Market Planning, Social Media, Marketing Communications, Brand Management, Strategic Planning, Media Planning, Event Planning, Integrated Marketing, Direct Marketing, Social Media Marketing, Account Management, Leadership, Email Marketing, Interactive Marketing, Small Business, Online Advertising, Budgets, Management, Event Management, Coaching, Restaurants, New Business Development, Marketing Research, Brand Development, Marketing Management, Customer Insight, Team Building, Franchising, Social Networking, Business Development, Product Marketing, Sales, Digital Marketing, Online Marketing, Sponsorship, Brand Awareness, Competitive Analysis, Strategy
Education
Augsburg College 2002 — 2006
Masters of Art, Leadership
University of Minnesota-Twin Cities 1972 — 1975
Bachelor of Arts, Advertising
Applebee's Services, Inc. 2011 - Present
Duke and King Acquisition Corporation 2009 - 2011
FourCrown, Inc. 2004 - 2008
Wendy's International 1995 - 2004
Perkins Restaurant Operating Company, LP 1989 - 1995
Classic Prime Ltd. Partnership 1987 - 1989
Rocky Rococo, Inc. 1985 - 1987
Ponderosa System, Inc. 1973 - 1984
Skills
Strategic Planning, Franchising, Training, Leadership, Profit, Multi-unit, Food Service, Management, Franchise Consulting, Income Statement, Restaurant Management, Restaurants, Food, Customer Satisfaction, Food & Beverage, Menu Development, Team Building, Hospitality, Hiring, Food Safety, P&L Management, New Restaurant Openings, Inventory Management, P&L, Catering, Culinary Skills, Labor Control, ServSafe, Customer Service, POS, Profit Maximization, Employee Training, Multi-Unit
Education
Northern Illinois University 1969 — 1973
BS, Mathematics with a Minor in Psychology
AMC Theatres March 2013 - Present
Darden Restaurants, Inc. October 2010 - March 2013
DARDEN RESTAURANTS, INCORPORATED October 2010 - March 2013
Applebee's Services, Inc. April 2001 - September 2010
APPLEBEE’S SERVICES, INCORPORATED April 2001 - September 2010
FERRELLGAS, INCORPORATED June 1996 - April 2001
MOBIL OIL CORPORATION April 1980 - September 1995
Skills
Management, Customer Service, Innovation, Leadership, Lotus Notes, Microsoft Office, Microsoft Excel, Microsoft Word, Office Management, PowerPoint, Problem Solving, Teambuilding, People Skills, Team Building, Franchising
Education
St. Mary's University 1990 — 1995
BS, Organizational Management
St. Mary College
Bachelor of Science, Organizational Management
Donnelly College
Associate of Arts
Centralized Supply Chain Services, LLC January 2015 - Present
Centralized Supply Chain Services, LLC March 2012 - December 2014
Applebee's Services Inc. March 1998 - March 2012
Skills
Supply Chain Management, Contract Negotiation, Procurement, Restaurant Operations, Restaurants, Restaurant Services, Project Management, International Business...
Education
The University of Kansas 2000 — 2004
Communications
Archer Technologies via ProStaff July 2011 - Present
UBC (United BioSource Corporation), Overland Park KS March 2012 - September 2013
M&I Bank June 2009 - April 2011
APPLEBEE’S SERVICES, INC. July 2008 - March 2009
AMERICAN UNITED LIFE INSURANCE CO. July 2007 - April 2008
COLORADO ACCESS June 2001 - January 2007
AMERICAN UNITED LIFE INSURANCE CO. January 1986 - November 1999
Skills
Administrative Support, Outlook, Customer Service, Word, PowerPoint, Excel, Data Entry, Spreadsheets, Teamwork, Telephone Skills, Lotus Notes, Microsoft Word
Education
Columbia College, Aurora CO 2002 — 2002
Marketing
Indiana University-Purdue University at Indianapolis
English
Applebee's Services, Inc. July 2014 - Present
Captiva Restaurant Group July 2009 - February 2014
Lone Star Steakhouse / Texas Land and Cattle August 2003 - May 2009
Sega Gameworks, LLC 1998 - 2003
J Alexander's Restaurants 1997 - 1998
Lone Star Steakhouse 1992 - 1997
Cracker Barrel 1990 - 1992
Longhorn Steaks 1988 - 1992
Houston's Restaurants 1984 - 1987
Victoria Station Restaurants 1978 - 1984
Skills
Food & Beverage, Restaurants, Restaurant Management, Menu Development, Food Service, Team Building, Multi-unit, Hospitality, Income Statement, Franchising, Food, Human Resources, Training, R&D, Finance, Executive Management, Entertainment, Mentoring, Recruiting, Culinary Skills, Strategic Planning, Operations Management, Serve Safe Certified, Hotels, ServSafe, Employee Training, Cooking, Hospitality Management, Profit, Leadership, Customer Satisfaction, Employee Relations, Retail, Food Safety, Catering, New Restaurant Openings, Process Scheduler, P&L Management, Franchise Consulting, Labor Control, Fine Dining, Profit Maximization, P&L, Banquets, POS, Wine, Inventory Management, Cost Control, Food Cost Management, Time Management
Education
Dekalb Community College 1979 — 1979
Henderson HS
Matco Tools January 2015 - Present
ATK Sporting Group - Bushnell October 2011 - March 2015
Applebee's Services, Inc June 2006 - October 2011
Applebee's Services, Inc May 2004 - June 2006
Skills
FPA, Financial Analysis, Budgeting, Forecasting, Financial Modeling, Variance Analysis, Business Analysis, Outlook, PowerPoint, Excel, Word, Microsoft Office, Budgets, Microsoft Excel, Sales, Inventory Management, Analysis
Education
Kansas State University 2001 — 2005
B.S, Business Administration; Management; an Operations emphasis
Hornsby Consulting, LLC November 2013 - Present
Women's Foodservice Forum April 2010 - April 2014
Sbarro August 2012 - July 2013
DineEquity, Inc. November 2008 - July 2012
Applebees Services Inc. November 2008 - May 2011
TGI Fridays 2001 - 2008
Carlson Restaurants Worldwide 2001 - 2003
ClubCorp September 1992 - March 2001
Skills
Leadership Development, Talent Management, Organizational..., Change Management, Hospitality Management, Balanced Scorecard, Employee Relations, Organizational..., Succession Planning, Performance Management, Employee Engagement, Team Building, Coaching, Executive Coaching, Strategic Planning, Talent Acquisition, HR Strategy, Onboarding, Process Improvement, Talent Development, Mentoring, Organizational Design, Interviewing, Operations Management, Management Development, Multi-unit, Strategy, Personnel Management, Interviews, Leadership, Team Leadership, Recruiting, Income Statement, Hiring, Franchising, Training, Time Management, Human Resources, Hospitality, HR Policies, Management, HRIS, Program Management, Employee Training, Mergers & Acquisitions, Career Development, Workforce Planning, Executive Management, Deferred Compensation, Strategic Leadership
Education
McNeese State University
Rice University
Applebee's Services Inc. June 2011 - Present
Uno Chicago Grill September 2007 - February 2010
Interfood Corporation April 1996 - July 2007
Uno Restaurant Corporation November 1993 - April 1996
Uno Chicago Grill 1991 - 1993
Skills
Training, Leadership, Purchasing, Franchising, Restaurants, Food, Multi-unit, Restaurant Management, Food Service, Income Statement, Menu Development, Food & Beverage, Catering, Customer Satisfaction, Franchise Consulting, Hospitality Management, Management, Employee Relations, Team Building, Customer Engagement, Food Safety, Operations Management, New Restaurant Openings, Sales, Quality Management, Hospitality, Multi-Unit, P, Profit, Profit Maximization, Team Leadership
Education
University of Massachusetts, Amherst
Hotel, Restaurant, and Travel Administration, Business
Quest Diagnostics March 2012 - Present
Quest Diagnostics June 2010 - February 2012
Applebee's Services, Inc. July 2006 - April 2009
Applebee's Services, Inc. February 2005 - June 2006
Hallmark Cards, Inc. May 2003 - July 2004
HALLMARK CARDS, INC. January 2000 - May 2003
Hallmark Cards, Inc. May 1997 - December 1999
Hallmark Cards, Inc. February 1996 - May 1997
Hallmark Cards, Inc. January 1994 - January 1996
Hallmark Cards, Inc. June 1984 - December 1993
Skills
CRM, Strategy, Marketing, Direct Marketing, Cross-functional Team..., Integrated Marketing, Product Management, Marketing Communications, Product Development, Merchandising, Business Strategy, Market Planning, New Business Development, Sales, Leadership, Management, Strategic Planning
Education
The University of Kansas Medical Center, Kansas City, KS 2009 — 2016
Master's Degree, Hospital and Health Care Facilities Administration/Management
Indiana University - Kelley School of Business 1982 — 1984
M.B.A., Marketing & Finance
Indiana University Bloomington 1979 — 1982
B.S., Marketing
PFDG June 2014 - Present
Adult Care Center of Shenandoah Valley March 2012 - Present
Potomac Family Dining Group (Applebee's Franchisee) February 2011 - June 2014
Applebee's Services, Inc August 1999 - February 2011
The Book of Knowledge November 2008 - January 2010
Toastmasters International 2008 - 2010
Skills
Food, Restaurants, Income Statement, Restaurant Management, Leadership, Management, Sales, Culinary Skills, Food Service, Employee Relations, Food & Beverage, Hospitality, Profit, Customer Service, Team Building, Training, Hiring, Franchising, Coaching, Inventory Management, P&L, Customer Satisfaction
Education
Southeastern Louisiana University
Business
Douglas Pfendler Architectural Design and Planning 2012 - Present
Applebee's Services, Inc. February 2004 - August 2012
Architectural Insite June 1994 - January 2004
Skills
Construction Drawings, Restaurants, AutoCAD, Microsoft Office, Submittals, Revit, Photoshop, Construction, Construction Management, CAD, Microsoft Excel, Project Management, Microsoft Word, Space planning, Architecture, Value Engineering, Architectural Design, Design Research, Site Planning, Renovation, LEED AP, Rendering, Contract Negotiation, Architectural Drawings, AutoCAD Architecture, Residential Homes, Sustainable Design, Residential Design, BIM, Green Building, Mixed-use, Interior Design, Comprehensive Planning, Construction..., Urban Design, Retail Design
Education
Syracuse University 1974 — 1980
Bachelor of Architecture (B.Arch.), Architecture
Applebee's Services, Inc. 2007 - August 2012
Applebee's International, Inc. September 2002 - November 2007
Applebee's International, Inc. June 1998 - August 2002
Resolution Trust Corporation/FDIC 1990 - 1996
Skills
Income Statement, Accounting, Budgets, Forecasting, Corporate Finance, Financial Reporting, Business Planning, Process Improvement, Team Building, Management, Retail, Financial Analysis, Cash Flow, Restaurants, Cash Management, Leadership, Executive Management, General Ledger, Finance, Strategic Planning, Team Leadership, Coaching, Sarbanes-Oxley Act, Mergers & Acquisitions, P&L Management, Profit, Managerial Finance, Franchising, P&L
Education
University of Missouri-Kansas City 1976 — 1981
B.S., Accounting
Antonia Studios March 2008 - Present
World Revival Church - Light Church January 2001 - Present
Applebee's Services, Inc July 2007 - December 2008
Carter's Retail April 2006 - July 2007
After Hours Formalwear July 2005 - April 2006
KCWJ AM 1030 August 2003 - June 2005
Fort Osage School District June 2001 - October 2003
Worlds of Fun June 1997 - August 2003
Naval Reserve November 1998 - June 2000
Pop-Warner Cheerleading January 1995 - January 1999
Education
University of Missouri-Kansas City 2001 — 2003
B.M, vocal music performance
University of North Carolina at Chapel Hill 1999 — 2001
Biology, Music
Fort Osage High School 1995 — 1999
High School Diploma, Science and Music
World Revival School of Ministry
Masters of Arts, 2005
Nationwide April 2010 - Present
Applebee's Services, Inc. August 2008 - March 2010
McDonald's Corporation November 1997 - July 2008
Charles W. Warner Company April 1997 - November 1997
IHFRA - International Home Furnishings Representatives Association March 1994 - February 1997
Skills
Speech Writing, Crisis Management, Marketing Communications, Marketing Strategy, Strategic Planning, Advertising, Marketing, Public Relations, Social Media, Integrated Marketing, Social Media Marketing, Leadership, Market Planning, Event Planning, Brand Management, Training, Marketing Management, Program Management, Marketing Research, Strategy, Cross-functional Team..., Team Building, Strategic Communications, Brand Development, Market Research, Management, Direct Marketing, Competitive Analysis, Customer Service, Customer Insight
Education
University of North Carolina at Greensboro 1989 — 1992
B.A.
St. Mary's College, Raleigh, NC 1988 — 1989
Applebee's Neighborhood Grill and Bar July 2014 - Present
Movie Tavern Partners, LLC January 2013 - December 2013
Applebee's Services Inc. 2000 - August 2012
Dine Equity 2000 - August 2012
Three Dollar Cafe 1996 - 1998
Applebees International Inc. 1985 - 1996
Skills
Franchising, Restaurants, Multi-unit, Training, Profit, New Restaurant Openings, Food Service, Income Statement, Employee Training, Food, Food & Beverage, Leadership, Management, Customer Satisfaction, Restaurant Management, Franchise Consulting, Menu Development, P&L Management, Coaching, Hospitality, Food Safety, Culinary Skills, Sales, Customer Service, POS, Hiring, Inventory Management, Team Building, Employee Relations, Time Management, Recruiting, Hospitality Management, Operations Management, Budgets, Strategy, Full P&L Responsibility, Profit Maximization, Succession Planning, People Development, Leadership Development, P&L, Strategic Planning, Catering, Hospitality Industry, Labor Management, Retail, Performance Management, Team Leadership, Sales Management, Human Resources
Education
Kennesaw State University 1983 — 1988
Management Information Systems, General
Franklin County Housing Authority April 2015 - Present
Franklin County Housing Authority January 2012 - April 2015
Potomac Family Dining Group (Applebee's Franchisee) February 2011 - January 2012
Applebee's Services, Inc. July 2007 - February 2011
Apple Gold Group, Inc. February 2004 - July 2007
Central Parking System 2001 - July 2004
AvalonBay Communities June 1997 - February 2001
Skills
Restaurants, Customer Service, Inventory Management, Hiring, Profitability, P&L, Hospitality, Budgeting, Food, Scheduling, Profit, Customer Relations, Promotions, Customer Satisfaction, Team Building, Expenses, Strategic Planning, Facilities Management, POS, Planning, Vendor Relations, Microsoft Office, Property Management, Accounts Payable, Administration, Mentoring, Forecasting, Negotiation, Budgets, Human Resources, Performance Management
Education
Frostburg State University 1993 — 1997
Bachelor of Science, Marketing
Applebee's Services, Inc. May 2005 - Present
Krystal Company 1998 - 2005
Pizza Hut of America January 1991 - January 1996
Skills
Restaurant Management, Team Leadership, Commercial Aviation, Training, Menu Development, Management, Human Resources, Food Service, Food & Beverage, Food, Hospitality, Franchising, Leadership, Customer Service, Team Building, Income Statement, Budgets, Profit, Coaching, Strategic Planning, Inventory Management, Event Planning, Multi-unit, Franchise Consulting, Hiring, Customer Satisfaction, New Restaurant Openings, Employee Relations, Management Consulting, Food Safety, Profit Maximization, Sales, Operations Management, P&L Management, Hospitality Management, ServSafe, Catering, Multi-Unit Management, Employee Training, POS, Time Management, Marketing, Culinary Skills, Labor Management, Process Scheduler, Local Marketing, Wine, Retail, Cooking, P&L
Education
Midwestern State University 1984 — 1987
M.A., Public Administration
Washburn University
Bachelor of Science, Political Science
Gateway Logistics Group, Inc. April 2013 - Present
Ensco plc August 2012 - February 2013
APPLEBEE'S SERVICES, INC 2007 - 2012
WADDELL & REED, Regional Recruiter 2005 - 2007
WSA CORP January 2000 - January 2004
Spencer Reed Group January 1999 - January 2000
C&L INDUSTRIES January 1997 - January 1999
Skills
Employee Relations, Onboarding, Talent Acquisition, Recruiting, Applicant Tracking..., Succession Planning, Talent Management, Human Resources, Employee Engagement, Restaurants, Performance Management, College Recruiting, Interviews, Sourcing, Temporary Placement, Time Management, Screening, PeopleSoft, Technical Recruiting, Hiring, Internet Recruiting, Management, New Hire Orientations, HRIS, Coaching, Strategy, Benefits Negotiation, Training, Sales, Workforce Planning, Customer Service, Staffing Services, Executive Search, Employee Training, Resume Writing, Leadership, Contract Recruitment, Leadership Development, Career Development, Start-ups, Personnel Management, HR Policies, Negotiation, FMLA, Deferred Compensation, Employer Branding, Payroll, Screening Resumes, Benefits Administration, Employee Benefits
Education
Baker University 2005 — 2007
B.S., Management
Panera Bread 2013 - Present
IHOP 2013 - 2013
Applebee's Services, Inc. 2007 - 2013
La Madeleine 2007 - 2007
Elephant Bar Restaurant October 2005 - November 2006
Apple Gold Group 2000 - 2005
Olsten Staffing Services 1997 - 2000
Hardee's Food Systems, Inc. 1995 - 1997
Skills
Restaurants, Employee Relations, Applicant Tracking..., Onboarding, Talent Acquisition, Succession Planning, Multi-unit, Recruiting, Talent Management, Hospitality, Food & Beverage, Interviews, Management, Hiring, Temporary Placement, Human Resources
Education
University of Oklahoma 1986 — 1992
Bachelor of Business Administration (BBA), Management
TravelCenters of America February 2010 - Present
Applebees Services,Inc May 2009 - February 2010
Applebees International June 2008 - May 2009
Applebee's Services, Inc. June 2008 - May 2009
Apple American Group 2000 - 2004
FCB Worldwide 2000 - 2004
Foote, Cone & Belding 1998 - 2000
Golden Operating Corp 1998 - 2000
Wendy's International 1994 - 1998
Skills
Market Planning, Promotions, Production, Advertising, Marketing Strategy, Marketing Communications, Field Marketing, Social Media Marketing, Leadership, Account Management, Management, Direct Marketing, Retail, Marketing, Sales, Media Planning, Strategy, Project Planning, Franchising, Time Management, Email Marketing, Project Management, Budgets
Education
The University of Texas at Austin
Bachelor of Science, Advertising
Mastery Learning Partners January 2015 - Present
Vandh2o Hospitality, Inc September 2013 - Present
P.F. Chang's China Bistro & Pei Wei August 2013 - January 2015
Dine Equity (Applebee's and IHOP) September 2011 - August 2013
Applebee's Services Inc. December 2006 - September 2011
Applebee's International June 1999 - December 2006
Fuddruckers 1991 - 1999
Fuddruckers 1991 - 1999
Fuddruckers 1991 - 1999
Skills
Restaurant Management, Succession Planning, Restaurants, Food Service, Employee Relations, Menu Development, Leadership Development, Training, New Restaurant Openings, Recruiting, Employee Training, Profit, Customer Satisfaction, Food & Beverage, Human Resources, Employee Engagement, Leading Change, Management, Food, Coaching, Hospitality Management, Time Management, Multi-unit, Organizational..., Leadership, Hiring, Franchising, Team Leadership, Team Building, Talent Management, Income Statement, Food Safety, Franchise Consulting, Performance Management, Hospitality, Culinary Skills, Onboarding, New Hire Orientations, Interviews, Workforce Planning, Labor Control, ServSafe, Serve Safe Certified, Fine Dining, Catering, Applicant Tracking..., Bartending, Labor Management
Education
Purdue University Calumet 1983 — 1988
Restaurant, Hospitality Management
Applebee's Services Inc. August 2010 - Present
Sutherland Lumber Company January 2011 - Present
Ball Conference Center January 2008 - July 2010
Skills
Event Planning, Office Administration, Copy Editing, Public Speaking, Journalism, Meeting Management, Travel Management, New Hire Orientation, Customer Service, New Hire Orientations, Event Management, Marketing, Training, Human Resources, Management, Online Marketing, Public Relations
Education
Avila University 2012 — 2014
Master of Science in Organizational Development (anticipated graduation: May 2014), Organizational Leadership
University of Kansas 2008 — 2011
Bachelor of Arts (B.A.), Communications
University of Richmond- London 2008 — 2008
Italian Language and Literature
University of Arkansas at Fayetteville 2005 — 2008
Associate's degree, Communication, Journalism, and Related Programs
Harris Research, Inc. August 2014 - Present
Logan's Roadhouse January 2013 - March 2014
myFreightWorld November 2011 - January 2013
Applebee's Services, Inc. March 2008 - August 2011
H&R Block, Inc. 2001 - 2008
La Petite Academy 1994 - 2001
Skills
Accounting, Financial Reporting, Sarbanes-Oxley Act, General Ledger, Financial Analysis, Internal Controls, Payroll, SEC filings, Accounts Payable, Process Improvement, Finance, Forecasting, Variance Analysis, US GAAP, Tax, Leadership, SEC Filings
Education
Kansas State University
BS, Accounting
Bruegger's Bagels May 2014 - Present
Breakthrough Talent Solutions November 2012 - May 2014
Applebee's Services, Inc. 2009 - October 2012
Applebee's International, Inc 2005 - 2009
Applebee's International, Inc 2005 - 2005
Applebees International 2000 - 2005
Applebees International 1997 - 2000
Applebees International 1996 - 1997
Darden Restaurants - Red Lobster 1985 - 1996
Skills
Human Resources, Franchise Consulting, Employee Relations, Restaurant Management, Training, Performance Management, Recruiting, Talent Management, Restaurants, Leadership, Franchising, Employee Engagement, Strategic Planning, Team Building, Management, New Restaurant Openings, Succession Planning, Leadership Development, Strategy, Onboarding, Interviews, Operations Management, HRIS, Time Management, Personnel Management, Business Planning, Process Improvement, P&L, New Hire Orientations, Employee Training, Hospitality, Hiring, Customer Service, Food & Beverage
Education
Central Michigan University
Bachelor of Science Business Administration, Hospitality Administration/Management
Applebee's Services, Inc. April 2006 - July 2010
Sprint 2000 - 2006
Education
Rockhurst University 2002 — 2005
MBA, Management
Kansas State University 1996 — 2000
Applebee's Services Inc October 2000 - Present
Skills
Restaurants, Hyperion Planning, Hyperion Enterprise, PeopleSoft, Essbase, Financial Systems, Hyperion, Oracle Financials, Food, General Ledger, HFM, Forecasting, Restaurant Management, Variance Analysis, Process Improvement, Financial Reporting, Sarbanes-Oxley Act, ERP, Team Building, Management
Education
Truman State University 1985 — 1989
Brinker International August 2011 - Present
SOURCECORP October 2010 - April 2011
Applebee's Services, Inc. September 2007 - January 2010
Applebee's International, Inc. January 2004 - September 2007
Sogeti December 2000 - January 2004
CDI March 1999 - December 2000
University of Kansas January 1997 - March 1999
Skills
Business Process...
Education
University of Arizona
BS, Civil Engineering
University of Kansas
MS, Engineering Management
AMC Theatres April 2013 - Present
Applebee's Services, Inc. August 2007 - April 2013
Applebee's Services, Inc June 2005 - August 2007
Sprint 1997 - 2003
Skills
Microsoft Office Xp, Microsoft Office 2007, PeopleSoft, Microsoft Excel, Customer Service, Outlook, Restaurants, Microsoft Office, Accounts Payable, Customer Satisfaction, Microsoft Word, Accounting, Training, General Ledger, PowerPoint, Forecasting
Education
Rockhurst University 2000 — 2003
M.Ed, Secondary Business Education
Baker University 1997 — 2000
MBA, Business Administration
Urban Plates, LLC February 2014 - Present
Apple American Group June 2008 - February 2014
Applebee's Services Inc October 2005 - June 2008
Skills
Employee Relations, Succession Planning, Personnel Management, Training, Multi-unit, Human Resources, Talent Management, Hiring, Performance Management, Employee Training, Onboarding, New Hire Orientations, Recruiting, Employee Engagement
Education
Lawrence Technological University 1993 — 1995
Westlake Hardware January 2015 - Present
Westlake Hardware May 2013 - Present
Seigfreid Bingham, PC September 2012 - May 2013
DineEquity, Inc. March 2012 - November 2012
DineEquity, Inc. May 2008 - June 2012
Applebee's Services, Inc. February 2006 - May 2008
Cerner Corporation 2006 - 2006
Armstrong Development 2004 - 2004
Descartes Systems Group 1999 - 2003
Skills
Customer Service, Leadership, Legal Writing, Contract Negotiation, Microsoft Excel, Microsoft Office, Microsoft Word, Event Planning, Budgets, Training, Public Speaking, Inventory Management, Management, Strategic Planning, Process Improvement, Outlook, PowerPoint, Negotiation, Team Building, Time Management
Education
Bethany College 1995 — 1999
DineEquity, Inc. October 2012 - Present
DineEquity (formerly Applebees) 2009 - 2012
Applebee's Services, Inc June 2007 - 2009
Applebee's Int. Inc. 2005 - 2007
Applebee's International Inc January 2000 - December 2005
Skills
Process Improvement, Customer Satisfaction, Hiring, Organizational..., Recruiting, Leadership, Income Statement, Team Building, P&L Management, Training, Profit, Operations Management, Restaurants, Inventory Management, Hospitality, PeopleSoft, Time Management, Accounting, Accounts Payable, Forecasting, Organizational..., Employee Relations, Management, Budgets, Team Leadership, Employee Training, Teamwork, Coaching, Performance Management, Payroll, Franchising, Retail, Human Resources, Strategic Planning, Vendor Management, P&L, Customer Service, Food
Education
Lakeland Community College 1983 — 1984
Applebee's Services, Inc. September 1995 - Present
Chili's 1982 - 1994
Skills
Succession Planning, Strategic Planning, Employee Relations, Leadership, Training, Restaurants, Leadership Development, Menu Development, Cross-functional Team..., Organizational..., Strategy, Talent Management, Team Building, Income Statement, Onboarding, Budgets, Payroll, Employee Training, Performance Management, Recruiting, Profit, Operations Management, Process Improvement, Human Resources, Time Management, Instructional Design, Management, Multi-unit, Customer Satisfaction, Coaching, Employee Engagement, Hospitality, Organizational..., Hiring, Restaurant Management, Talent Acquisition, P&L Management, Franchising, Retail, Team Leadership, New Hire Orientations, New Restaurant Openings, Personnel Management, College Recruiting, Applicant Tracking..., Interviews, Multi-Unit
Education
The University of Texas at San Antonio 1985 — 1990
Applebee's Services, Inc. November 2009 - Present
Applebee's Service's Inc December 2007 - November 2009
Applebee's Service's Inc March 2002 - December 2007
Applebee's International, Inc August 1998 - March 2002
Applebee's International Inc October 1995 - August 1998
Applebee's Neighborhood Grill and Bar September 1994 - August 1998
Education
Michigan State University 1989 — 1994
Michigan State University 1989 — 1994
Applebees Services July 2006 - Present
Applebee's Services Inc. August 2003 - April 2006
Applebees International July 1997 - August 2003
Applebees International September 1995 - July 1997
Education
Southern New Hampshire University 1988 — 1993
Applebee's January 2014 - Present
Applebee's Services Inc September 2008 - January 2014
Applebee's January 2008 - September 2008
Applebee's May 2004 - January 2008
Applebee's April 1997 - May 2004
Skills
Onboarding, Hospitality, Restaurant Management, Restaurants, Employee Relations, Food & Beverage, Customer Satisfaction, Performance Management, Leadership, Franchising, Profit, Food, Multi-unit, Food Service, Team Building, Income Statement, Menu Development, Training, Employee Training, Operations Management, Management, New Restaurant Openings, Hospitality Management, Hiring, Culinary Skills, Food Safety, Catering, P&L Management, Inventory Management, POS, Fine Dining, Bartending, Cooking, Succession Planning, Franchise Consulting, P&L, Multi-Unit
Education
Gustavus Adolphus College 1994 — 1997
Applebee's Services Inc. April 2015 - Present
Applebee's Services Inc September 2014 - April 2015
Applebee's Services September 2013 - September 2014
Applebee's Services September 2008 - September 2013
Applebees International March 2006 - September 2008
Applebee's August 1999 - March 2006
Skills
Training, Coaching, Restaurants, Restaurant Management, Multi-unit, Food Service, Food & Beverage, Franchising, Menu Development, Hospitality, P&L, Hiring, Spanish, Food, Employee Relations, Franchise Consulting, Profit, Employee Training, Leadership Development, Customer Satisfaction, Team Building, Leadership, Time Management, Food Safety, New Restaurant Openings
Education
Florida State College at Jacksonville
Applebee's Services, Inc. Franchise OperationsApplebee's International1995 - Present
GuadalaHARRY's 1980 - 1984
Skills
Restaurants, Franchising, Food Service, Multi-unit, Food & Beverage, Restaurant Management, Franchise Consulting, Income Statement, Food, Menu Development, Profit, Training, Customer Satisfaction, Team Building, New Restaurant Openings, Leadership, Profit Maximization, Food Safety, Management, Hospitality, Fine Dining, Culinary Skills, P&L Management, Catering, Bartending, Hiring, POS, Labor Management, Hospitality Management, Inventory Management, ServSafe, Local Marketing, Cooking, Multi-Unit Management, Serve Safe Certified, Labor Control, Inventory Control, Employee Training, Food Cost Management, P&L, Multi-Unit
Education
Purdue University 1972 — 1976
BS, Economics
Applebee's Services Inc 1996 - August 2013
Columbia Restaurant Group/Cha-Cha Coconuts 1986 - 1995
Parker's Lighthouse/Rusty Scupper January 1981 - June 1986
Skills
Territory Manager of..., Franchise Area Director..., Franchising, Profit, Training, Restaurants, Multi-unit, Restaurant Management, Menu Development, Food Service, Management, Food, Customer Satisfaction, Team Building, Franchise Consulting, Food & Beverage, Income Statement, New Restaurant Openings, Strategic Planning, Management Consulting, Leadership, Profit Maximization, Quality Assurance, Liasoning, Hospitality, Food Safety, Hiring, Culinary Skills, P&L Management, Sales, ServSafe, Inventory Management, Serve Safe Certified, Hospitality Management, POS, Labor Control, Employee Training, Cooking, Local Marketing, Wine, Marketing, Labor Management, Food Preparation, Bartending, Multi-Unit Management, Fine Dining, Hospitality Industry, Time Management, Sanitation, Alcoholic Beverages
Education
State University of New York College at Cortland 1974 — 1975
Psychology
Nassau Community College 1972 — 1974
AS, Psychology
DineEquity, Inc. November 2013 - Present
DineEquity, Inc. July 2012 - October 2013
Applebee's Services, Inc. February 2009 - July 2012
TGI Fridays 2006 - 2009
TGI Fridays April 2003 - April 2006
TGI Fridays February 1997 - April 2003
Skills
Restaurant Management, Multi-unit, Restaurants, Franchising, Profit, Income Statement, Menu Development, Food Service, Food & Beverage, Profit Maximization, Leadership, Inventory Management, Management, Hospitality Management, POS, Food Safety, Hospitality, Operations Management, Franchise Consulting, Marketing, Customer Satisfaction, Food, Catering, P&L Management, Team Building
Education
University of Minnesota - Carlson School of Management 2006 — 2006
Executive Leadership Program Certificate, Business
University of Minnesota - Carlson School of Management 2005 — 2005
Leadership Blackbelt Certificate, Six Sigma/Lean Management
Southern Illinois University, Carbondale 1979 — 1983
Bachelor of Science Degree, Administrative Sciences
Applebee's Services Inc. FADApplebee's International2004 - Present
Applebee's Services, Inc. 1994 - Present
Applebee's Services Inc. 1993 - Present
Applebee's 1993 - Present
Education
Missouri State University
Applebee's Services Inc. 2002 - Present
Applebee's 2002 - Present
Aventis August 1985 - June 2000
Education
Pittsburg State University 1962 — 1963
Metropolitan Community College-Kansas City November 2012 - Present
Metropolitan Community College-Kansas City February 2012 - November 2012
Applied Marketing Research, Inc. January 2011 - July 2011
Applebee's Services, Inc. 2004 - April 2009
Sprint Nextel 2001 - 2003
NovaStar Financial 2002 - 2002
Warner Music Group 2001 - 2001
MG Taylor Corporation 1998 - 1998
Nissan North America 1995 - 1997
Skills
Training, Cross-functional Team..., Marketing, Project Management, Marketing Research, Project Planning, Customer Satisfaction, Analysis, Management, Program Management, Focus Groups, Leadership, Customer Insight, Process Improvement, Market Research, Proposal Writing, Customer Experience, Competitive Analysis, Leadership Development, Reporting & Analysis, Qualitative Research, Facilitations, Business Development, Clinical Development, Workforce Development, Health Workforce, Workforce Planning, Workforce Education, Operational Execution, Strategic Planning, Compliance, Federal Grant Management, Workshop Facilitation, Fundraising, Team Building, Public Speaking, Customer Service
Education
Florida Agricultural and Mechanical University 1994 — 2001
B.S., M.B.A., Business Administration, Management & Marketing
Notre Dame de Sion 1990 — 1994
RIVA Institute
St. Paul's Episcopal Day School
McDonald's Corporation October 2009 - Present
Applebee's Services, Inc. July 2009 - September 2009
McDonald's March 2009 - July 2009
Merck & Co., Inc. 2005 - 2008
Merck & Co., Inc. January 2001 - November 2005
Merck & Co., Inc. April 2000 - December 2000
Allstate Insurance April 1990 - January 2000
Skills
Customer Service, Leadership
Education
Johnson County Community College 1979 — 1982
AA, Secretarial
Centralized Supply Chain Services, LLC January 2012 - Present
Centralized Supply Chain Services, LLC March 2009 - March 2012
Applebee's Services, Inc March 2000 - March 2009
Sysco Foods June 1997 - January 1999
Skills
Inventory Management, Food Service, Supply Chain Management
Education
University of Illinois at Urbana-Champaign - College of Business 1993 — 1997
Bachelor of Science (BS), Industrial Distribution Management
Chili's January 2013 - Present
Fastrac Markets December 2011 - October 2012
Applebee's Services, Inc October 2003 - November 2011
Delhi Country Club May 2002 - October 2003
Maines Paper & Food Service October 1999 - July 2001
The Darkhorse Saloon January 1996 - July 1999
Skills
Catering, Food Safety, Training, Purchasing, Customer Service, Ingredients, Food Science, Quality Assurance, Sales Operations
Education
State University of New York at Delhi 2002 — 2003
Associate's degree, Culinary Arts
State University of New York College at Cortland 1995 — 1999
Bachelors, Economics & Management Science
Culinary Institute of America
Continuing Education, Culinary Arts/Chef Training
Slim Chickens July 2015 - Present
Applebee's Services, Inc April 2015 - July 2015
Applebee's Services, Inc. July 2014 - April 2015
Applebee's Restaurants January 2008 - June 2014
Applebee's - Apple Illinois April 2002 - January 2008
Panera Bread January 2001 - April 2002
Applebee's - Apple Sauce, Inc. November 1997 - January 2001
Skills
Restaurants, Restaurant Management, Coaching, Customer Service, Employee Relations, Employee Training, Food, Food Service, Franchise Consulting, Franchising, Hiring, Hospitality, Hospitality Management, Income Statement, Management, Menu Development, Multi-unit, New Restaurant Openings, Operations Management, Recruiting, Sales, ServSafe, Team Building, Time Management, Training, P&L, Food, Food & Beverage, Catering, Multi-Unit
Education
Purdue University 1981 — 1986
Bachelors of Science, Restaurant, Hotel, & Institutional Management
APPLEBEE'S SERVICES, INC March 2004 - April 2009
AMERICAN HOSPITALITY CONCEPTS, INC January 2000 - January 2004
AMERICAN HOSPITALITY CONCEPTS, INC January 2001 - January 2002
American Hospitality Concepts, Inc. January 2000 - January 2001
DAILEY AND ASSOCIATES 1999 - 2000
DP3 Architects 1996 - 1999
DP3 Architects 1990 - 1994
GARCIA'S MEXICAN RESTAURANT 1984 - 1990
Education
Clemson University 1994 — 1996
BS, Construction Science and Management
Greenville Technical College 1981 — 1984
AA, Architecture
DineEquity September 2012 - Present
Applebees September 2011 - August 2012
Applebee's Services Inc. 2009 - September 2011
The Cheesecake Factory 1999 - 2004
Education
University of Kansas 1985 — 1990
Webster University
Masters of Business Administration
Slim Chicken's December 2014 - Present
Walmart October 2013 - December 2014
Walmart March 2012 - October 2013
Applebee's Services Inc April 2007 - March 2012
Sprint Nextel January 1997 - April 2007
Skills
Financial Analysis, Budgeting, Process Improvement, Forecasting, Financial Reporting, P&L, Financial Planning, P&L Management, Strategic Planning, Variance Analysis, Team Leadership, Business Process..., Business Strategy, Income Statement, Strategic Financial...
Education
Texas A&M University 1995 — 1996
M.B.A., Finance & Management
Kansas State University 1988 — 1991
B.S., Advertising
Applebees Services Inc. November 1996 - Present
US Army 1971 - 1974
Skills
Military, Command, Army, Security Clearance, Military Experience, Operations Management
Education
University of Iowa
Brinker International August 2011 - Present
Centralized Supply Chain Services, LLC February 2009 - July 2011
Applebee's Services, Inc. January 2001 - February 2009
MBM Corporation August 1996 - December 2000
Skills
Food Service, Food, Purchasing, Inventory Management, Supply Chain, Supply Chain Management, Logistics Management, Distribution Strategies, Distribution Center..., Forecasting, Logistics, Budgets, Product Development
Education
East Carolina University 1975 — 1979
BS, Industrial Technology
Applebee's Services, Inc. March 2007 - Present
Applebee's March 2005 - March 2007
Education
University of Kansas 2000 — 2004
BS, Communications
Self employed 2012 - Present
Applebee's Services, Inc. December 2002 - March 2012
sanofi-aventis August 1985 - June 2000
Skills
Logistics, Project Planning, Retail, HR Software, Advertising Research, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Desktop Publishing, Visio
Education
Pittsburg State University 1962 — 1963