Appletree Answers, a Stericycle Communication Solutions Company
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Appletree Answers, a Stericycle Communication Solutions Company Employees
St. Catherine's Academy May 2010 - Present
Appletree Answers, a Stericycle Communication Solutions Company November 2005 - February 2009
Aladdin Bail Bonds February 2003 - November 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Publisher, Microsoft Word, Outlook, PowerPoint, Employee Training, Translation, Travel Coordination, Event Planning, Public Speaking, Research, Staff Development, Tutoring, Teaching, Editing, Fundraising, Higher Education, Community Outreach
Education
Orange Coast College 2002 — 2004
Los Amigos High School 1999 — 2002
Anthropix Photography December 2011 - Present
PennyDreads January 2009 - Present
Ms Tea April 2008 - September 2014
Appletree Answers, a Stericycle Communication Solutions Company August 2009 - November 2011
Service Corporation International June 2008 - March 2009
Skills
Photoshop, Apparel, Illustrator, Brand Development, Blogging, WordPress, Fine Art, Multimedia, Styling, Layout, Art, Video, Social Media, Fashion Design, Visual Merchandising, Merchandising, Interior Design, Google Analytics, Image Manipulation, Social Networking, SEO, Drawing, Portraits, Negotiation, Marketing Strategy, Photography, Online Advertising, PowerPoint, Social Media Marketing, Art Direction, Microsoft Office, Marketing, Customer Service, Public Speaking, Advertising, Magazines, Event Planning, Digital Photography, Acting, Public Relations, Microsoft Excel, Theatre, Image Editing, Graphic Design, Film, Concept Development, Event Management, Microsoft Word, Graphics, InDesign
Education
City Colleges of Chicago-Harry S Truman College 2010 — 2014
Financial Builders Federal Credit Union February 2015 - Present
The G-Slow Team February 2014 - June 2014
Endurance Vehicle Protection July 2012 - October 2013
Access Realty February 2012 - August 2012
Appletree Answers, a Stericycle Communication Solutions Company November 2007 - October 2011
Chocolatines October 2009 - August 2010
Skills
Social Media, Blogging, Customer Service, Creative Writing, Facebook, Photography, Google Analytics, Microsoft Office, Call Centers, SEO, Lead Generation, Advertising, Photoshop, Leadership, CRM, Copywriting, Customer Retention, Sales, Customer Experience, Marketing, Marketing Management, Marketing Strategy, Creative Direction, InDesign, Customer Relations, Adobe Photoshop, Adobe InDesign, Copy Writing, Google Adwords, Pay-Per-Click..., Mac OSX, search engine marketing, Digital Marketing, Business Development, Campaign Management, Email Marketing, Press Releases, Social Media Marketing
Education
Northeastern Illinois University 2009 — 2012
Bachelor's degree, Marketing
Judson University 2003 — 2006
Alternative Choice September 2014 - Present
ESM April 2014 - November 2014
Appletree Answers, a Stericycle Communication Solutions Company April 2009 - April 2014
Champaign Telephone Co. August 2003 - April 2009
Skills
Call Centers, Customer Satisfaction, Customer Service, Admissions, Salesforce.com, Telecommunications, Customer Retention, Customer Experience, CRM, Team Leadership, Account Management, Lead Generation, Management, Software Documentation, Troubleshooting, Team Building, Training, Solution Selling, VoIP, Microsoft Office, Microsoft Excel, Social Networking, Leadership, Microsoft Word, Time Management
Education
University of Phoenix 2015 — 2016
Master of Business Administration (M.B.A.)
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Business Administration and Management, General
Central State University 1998 — 2000
Bachelor of Science (BS), Sociology
Puerto Rico Pathology September 2013 - April 2015
Dra. Ingrid Marín, Clinical Psychologist October 2008 - September 2013
Appletree Answers, a Stericycle Communication Solutions Company May 2006 - August 2010
Skills
Customer Service, Customer Satisfaction, Computer Proficiency, Leadership, Strategic Planning, Management, Administrative..., Training, Team Building, Research, Organization Skills, Observation, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Publisher, Medical Billing, Medical Coding, Billing Process, Data Entry, Databases, Healthcare Management, Social Media, Healthcare, Hospitals, Medical Terminology
Education
MBTI Business Training Institute 2012 — 2013
Bachelor of Science (BS), Medical Billing and Office Management/Administration, Diploma/Certification
Accurate Cleaning, Inc. October 2014 - Present
Door-Mart Garage Doors July 2014 - October 2014
AppleOne Employment Services April 2014 - June 2014
Randstad February 2014 - March 2014
Appletree Answers, a Stericycle Communication Solutions Company April 2012 - February 2014
FDI Collateral Management August 2007 - December 2008
Consolidated Legal Concepts May 2005 - April 2007
Skills
Customer Service, Sales, Data Entry, Call Centers, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Office Management, Software Documentation, Training, Time Management, Strategic Planning, Customer Satisfaction, Team Building, Account Management, Marketing, Computers, Typing, Call Center, Medical Terminology, Medical Billing, Medical Records, 10 Key, Team Leadership, Team Management, Employee Training
Education
American River College 2012 — 2015
In Progress, Sociology
Kaplan College-Sacramento 2010 — 2011
Medical Assisting, Medical/Clinical Assistant
The Ropella Group May 2014 - Present
Freelance Musician and Private Lesson Instructor August 2010 - Present
Asurion August 2012 - May 2014
Appletree Answers, a Stericycle Communication Solutions Company May 2010 - August 2012
Lakeside Baptist Church January 2009 - August 2012
Skills
Recruiting, Customer Service, Research, Executive Search, Technical Support, Microsoft Office, Customer Satisfaction, Customer Support, Telephone Skills, Talent Management, Data Entry, Sourcing, Telecommunications, Writing, Editing, Computer Proficiency, Social Networking, Microsoft Excel, Remote Troubleshooting, Social Media, Management Consulting, Typing, Music Education, Music Theory, Vocal Coaching, Songwriting, Telecommunications..., Digital Dictation, Education, Church Music, Music Ministry, Piano Education, Piano Playing, Accompaniment
Education
Southeastern University 2006 — 2011
Bachelor of Science, Music Education
Mississippi Gulf Coast Community College 2005 — 2006
Music Theory and Composition
Gautier High School 2001 — 2005
High School Diploma
Freelance Illustrator, self employed April 2015 - Present
Radisson Ambassador Plaza Hotel & Casino May 2010 - April 2015
Appletree Answers, a Stericycle Communication Solutions Company April 2008 - March 2010
Prinardi Art Gallery February 2003 - December 2006
Skills
Film Production, Adobe Creative Suite, Graphic Design, Digital Photography, Fine Art Photography, Script development, Painting, Special Effects, Makeup Artistry, Illustration, Creative Writing, News Writing, Customer Service, Video Production, Photoshop, Social Media, Film
Education
Universidad de Puerto Rico-Recinto Río Piedras 2004 — 2009
BFA, Photography, 3.5
Universidad Carlos III de Madrid 2007 — 2007
Bachelor's in Audiovisual Communications, Cinematography and Film/Video Production
Magical Garden, Inc March 2012 - Present
Appletree Answers, a Stericycle Communication Solutions Company January 2012 - December 2012
Magical Garden June 2007 - December 2011
Libra Bros Landscaping June 2004 - September 2006
Skills
Sales, Small Business, Small Business..., Small Business..., Small Business Marketing, Small Business..., Social Media, Social Networking, Entrepreneurship, New Business Development, Business Strategy, Customer Service..., Customer Service, Customer Relations, Customer Retention, Advertising, Financial Accounting, Marketing Strategy, Marketing, Educational Leadership, Salesforce Training, Gardening, Organic Gardening, Garden Design, Landscaping, Landscape Design, Landscape Maintenance, Trees, Tree Planting, Annuals, Perennials, Flowers, Organic Farming
Education
DePaul University 2006 — 2010
Management, Entrepreneurship/Entrepreneurial Studies
Davis Powers February 2014 - Present
Stericycle November 2007 - April 2013
Appletree Answers, a Stericycle Communication Solutions Company 2007 - 2013
Skills
Network Security, Technical Support, VoIP, Active Directory, Network Administration, Firewalls, Telecommunications, Network Design, Vendor Management, Troubleshooting, VMware, Call Centers, Networking, Disaster Recovery, Customer Service, Leadership, Salesforce.com, Process Improvement, Team Leadership, Customer Satisfaction, Wireless, CRM, Security, People Skills
Education
Joliet Junior College 2000 — 2003
Associate of Arts (A.A.), English Language and Literature/Letters
Horizon Services Inc. - Plumbing, Heating, & Air Conditioning May 2015 - Present
Appletree Answers, a Stericycle Communication Solutions Company April 2010 - May 2015
Prudential Fox & Roach 1992 - 1994
Skills
Telecommunications, Customer Satisfaction, Call Centers, Microsoft Office, Customer Service, Microsoft Excel, Customer Experience, Salesforce.com, Team Building, Training, Sales
Education
The Catholic University of America
Bachelor of Arts (BA), Drama/Psychology
Ursuline Academy