ARAG North America
Industry: Company
DescriptionFounded: 2003 Parent organization: ARAG, L.L.C.
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ARAG North America Employees
Benjamin, Yocum and Heather, LLC October 1990 - Present
Hyatt Legal Plans January 2007 - Present
Pro Seniors, Inc 1995 - Present
ARAG North America 1995 - Present
LegalShield 2008 - Present
Workplace Benefits LLC January 2013 - Present
Ohio Vallley Voices September 2013 - Present
Skills
Personal Injury, Property Law, Guardianship, Trial Practice, Estate Planning, Probate Administration, Civil Litigation, Depositions, Adoption, Employment Law, Courts, Litigation, Torts, Mediation, Contract Law, Insurance Law, Trusts, Appeals, Criminal Law, Family Law, Wills, Product Liability, Public Liability, Commercial Litigation, Legal Assistance, Criminal Defense, Legal Writing, Arbitration, Bankruptcy, Trials, Dispute Resolution, Dispute, Construction Law, Personal Injury..., Automobile Accidents, Estate Administration, Wrongful Death, Legal Research, Alternative Dispute..., Powers of Attorney
Education
University of Cincinnati College of Law 1989 — 1990
Juris Doctor, Law
The Ohio State University Moritz College of Law 1987 — 1988
Law
University of Cincinnati 1983 — 1985
Masters of Science, Speech Pathology
Ohio University 1979 — 1983
Bachelor of Science, Hearing and Speech Sciences
ARAG North America May 2005 - Present
Ingram Entertainment September 1997 - May 2005
Moovies February 1996 - July 1997
KCCI NewsChannel 8 August 1995 - February 1996
Skills
Microsoft Office, Customer Relations, Client Relationship..., Client Services, Salesforce.com, Customer Satisfaction, Account Management, Customer Service, Insurance, CRM, Employee Benefits, Management, Recruiting, Training, Team Building, Process Improvement, Sales, Financial Services, Strategic Planning, Sales Operations, Marketing, Benefits Administration
Education
Des Moines Area Community College 1996 — 1998
Management
ARAG North America March 2015 - Present
ARAG September 1999 - Present
Principal Financial Group July 1996 - September 1999
Principal Financial Group July 1996 - September 1999
Skills
Internal Communications, Team Building, Direct Marketing, Corporate Communications, Recruiting, Building Relationships, Project Management, Management, Marketing, Marketing Strategy, Health Insurance, CRM, Leadership, Account Management, Brokers
Education
Simpson College 1992 — 1996
Bachelor of Arts (B.A.), Management
Des Moines Area Community College 1988 — 1990
Associate, Business
ARAG North America May 2011 - Present
ING December 2007 - May 2011
EMCO September 2004 - December 2007
Skills
Salesforce.com, Process Improvement, Training, Databases, Marketing Strategy, CRM, Leadership
Education
Northwest Missouri State University 2000 — 2004
B.S., Speech Communication, Broadcasting
ARAG North America October 2014 - Present
ARAG North America April 2010 - Present
Two Rivers Marketing December 2003 - June 2009
Marsh 1999 - 2003
The Principal Financial Group March 1993 - November 1998
Skills
Copywriting, Marketing, Corporate Communications, Public Relations, Strategy, Marketing Communications, Marketing Strategy, Strategic Communications, Digital Marketing, Media Relations, Advertising, Direct Marketing, Email Marketing, Social Media Marketing, Creative Writing, Press Releases, Web Content Management, Event Planning, Social Media, Integrated Marketing, Newsletters, Internal Communications, Technical Writing, Editing, Content Development, Interactive Marketing, Content Management, Proofreading, Management, Web Content, Public Speaking, Copy Editing
Education
Grand View College 1981 — 1985
BA, English
DuPont Pioneer November 2012 - Present
ARAG North America 2006 - November 2012
Wells Fargo Home Mortgage 2005 - 2006
ARAG North America 2003 - 2005
Essman/Associates 2001 - 2003
American Heart Association 2000 - 2001
Skills
Direct Marketing, Marketing Communications, Insurance, Corporate Communications, Email Marketing, Marketing Strategy, Marketing, Strategic Communications, Account Management, Social Media Marketing, Online Marketing, Copywriting, Advertising, Marketing Management, B2B, Integrated Marketing, Event Planning, Business Development, Team Building, Brand Management, Newsletters, Direct Mail, B2B Marketing, Internal Communications, Media Relations, Public Relations, Press Releases, Project Management
Education
Iowa State University 1995 — 1999
Journalism and Mass Communications, Public Relations
ARAG North America 2005 - Present
RSM McGladrey, Inc. 2004 - 2005
Nextel Partners, Inc. 2000 - 2003
Eaton Corporation 1998 - 2000
Skills
Employee Benefits, Recruiting, Employee Relations, Benefits Administration, Deferred Compensation, Talent Management, Performance Management, Onboarding, HRIS, Succession Planning, Talent Acquisition, Human Resources, Coaching, Employee Engagement, Fundraising, Communication, Organizational Culture, Conflict Resolution, Public Speaking, Leadership Development, Leadership Development..., Strategic Thinking, Leadership, Management, Team Building, Organizational..., Strategy, Strategic Planning
Education
Iowa State University
B.S.
Iowa State University
MPA
Valley High School
Valley High School
iPEC - Institute for Professional Excellence in Coaching
ARAG North America 2009 - Present
PIMA (Professional Insurance Marketing Association) 2013 - Present
ARAG North America 2006 - 2009
ARAG North America 2000 - 2006
Midwest Legal Services/ARAG 1995 - 2000
RSM McGladrey 1992 - 1995
Education
Drake University 1998 — 2000
MBA
Simpson College 1988 — 1992
BA
ARAG North America March 2006 - Present
NCMIC Group 2004 - 2006
NCMIC June 2001 - March 2004
Wahltek October 2000 - June 2001
GuideOne Insurance 1997 - 2000
GuideOne Insurance 1994 - 1997
NCMIC Group, Inc. 1984 - 1994
Skills
Insurance, Process Improvement, Microsoft Excel, Business Analysis, Microsoft Office, Microsoft Word, Benefits Administration, Employee Benefits, Accounting, Team Building, Journal Entries, Leadership
Education
Upper Iowa University 1984 — 1986
Bachelor of Arts, Accounting
AIB College of Business 1982 — 1984
Associate of Arts, Accounting & Computer Programming
ARAG® North America January 2015 - Present
Self-Employed January 2012 - Present
The Stelter Company August 2012 - November 2014
Independent Contractor September 2010 - August 2012
Perfection Learning May 2005 - August 2012
Graywolf Press January 2005 - May 2005
Skills
Copy Editing, Editing, Publishing, Social Media, Books, Copywriting, Proofreading, Public Speaking, Academic Publishing, Editorial, InDesign, Blogging, Creative Writing, Newsletters, Content Strategy, Non-profits, Content Development, Event Planning, Community Outreach, Teamwork, Youth Development
Education
Penn State University 2008 — 2010
M.Ed., Curriculum and Instruction
College of Saint Benedict 2001 — 2005
B.A., English with Departmental Distinction, summa cum laude
Iowa Realty January 2011 - April 2015
Davis Life Brokerage October 2011 - September 2014
Claire's Accessories December 2010 - September 2011
Mercy Medical Center/Mercy Clinics July 2004 - November 2010
ARAG North America May 2003 - June 2004
Des Moines Radio Group May 1998 - May 2003
Des Moines Public Schools August 1993 - May 1998
Skills
PowerPoint, Microsoft Office, Data Entry, Fax, Office Administration, Office Equipment, Event Management, Research, Filing, Office Management, Social Media Marketing, Spreadsheets, 10 Key, Marketing Communications, Sales, Time Management, EbixCRM, Outlook, Switchboard, Insurance, Advertising, Retail, Invoicing, Event Planning, Customer Service, Social Media
Education
University of Northern Iowa 1977 — 1978
Elementary Education and Teaching
Everly Community Schools 1964 — 1977
High School Graduate
Marcellus
Marcellus High School
Marcellus High School
ARAG North America March 2012 - Present
UPS Freight June 2009 - March 2012
YRC Worldwide, Inc. October 2002 - June 2009
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2001 - October 2002
FedEx Ground December 2000 - November 2001
AAON August 1995 - December 2000
Arrow Transportation System April 1994 - May 1995
United States Air Force April 1986 - March 1994
Skills
Customer Service, Customer Relations, Account Management, Distribution, Warehouse Management, Logistics Management, Word, Windows, Accounts Receivable, Collections, Billing, Microsoft Office, Lotus Notes, Oracle, Public Relations, Invoicing, Analysis
Education
San Bernardino Valley College 1990 — 1993
Associate of Science (A.S.), Logstics Management
Community College of the Air Force
Moss Enterprises, Inc August 2011 - Present
Engineer and Design Search Group (EDSG) January 2012 - Present
Wells Fargo Home Mortgage April 2010 - April 2011
ARAG North America October 2007 - August 2009
Wells Fargo July 2001 - June 2007
Des Moines Rowing Club 2003 - 2005
Strategic America September 2000 - May 2001
Skills
Event Planning, Media Relations, Customer Relations, Creative Problem Solving, Corporate Communications, Insurance, Public Relations, Writing, Internal Communications, Customer Service, Marketing Communications, Marketing Strategy, Excel, Copywriting, Direct Marketing, Microsoft Office, Editing, Event Management, Word, Team Building, Social Media, Social Media Marketing, Microsoft Excel, Microsoft Word, Strategy, Leadership, Sales, B2B, Start-ups, Online Marketing, Social Networking, Marketing, Trade Shows, Time Management, Advertising, Customer Satisfaction, Newsletters, Facebook, Market Research, Integrated Marketing, Strategic Communications, Problem Solving
Education
Central College 1996 — 2000
B.A., Communication
West Delaware High School
ARAG North America February 2007 - Present
Children's Respiratory and Critical Care Specialists, Minneapolis, MN 1992 - 1997
Education
North Central University 1979 — 1981
General
ARAG North America November 2011 - Present
Meredith October 2006 - November 2011
The Iowa Clinic, P.C. June 2001 - October 2006
WHO-TV January 1999 - June 2001
Skills
Public Relations, Media Relations, Employee Communications, Corporate Communications, AP Style Writing, Event Planning, Internal Communications
Education
Iowa State University 1995 — 1999
Bachelor of Arts, Journalism and Mass Communications
Midland University August 2012 - Present
Duane Svec Advertising December 2011 - September 2012
ARAG North America September 2010 - September 2011
PayPal March 2010 - June 2010
PayPal August 2009 - April 2010
Agriculture Financial Services/Pokorny Real Estate December 2007 - August 2009
The Family Place June 2008 - August 2008
Education
University of Nebraska-Lincoln 2005 — 2009
Bachelor of Science, Business Administration & Marketing
Ameritas June 2013 - Present
Curtis Inc. Visual Communications July 2010 - June 2013
ARAG North America July 2008 - June 2010
EyeMed VisionCare/Luxottica Retail January 2004 - February 2008
Anthem June 1987 - October 2003
Skills
Internet law, Insurance, Strategic Planning, Contract Negotiation, Marketing Strategy, New Business Development, Licensing, Marketing, Social Media, Mergers, Negotiation, E-commerce, Public Speaking, Account Management, B2B, Brand Management, Business Development, CRM, Change Management, Corporate Communications, Cross-functional Team..., Cyberlaw, Direct Marketing, Executive Coaching, Executive Management, Healthcare, Leadership, Management, Marketing Communications, Media Relations, Mergers, Online Marketing, Project Management, Public Relations, Retail, SEO, Sales, Sales Management, Strategic Communications, Strategy, Team Building
Education
University of Toledo College of Law 1991 — 1994
Juris Doctor, Law
University of Cincinnati 1982 — 1987
Bachelor of Arts, Philosophy
Moeller High School 1978 — 1982
Live 2 B Healthy Senior Fitness March 2012 - Present
ARAG North America February 2007 - February 2012
Principal Financial Group 2004 - 2007
Skills
Customer Relations, Customer Service, Strategic Leadership, Coaching, Public Speaking, Strategic Planning, Team Building, Account Management, Marketing Strategy, Training, Organizational..., Contract Negotiation, Sales, CRM, Change Management, Marketing, Fitness Consulting, Recruiting, Management, Entrepreneurship, Customer Satisfaction, Negotiation, Business Development, Leadership, Team Leadership
Education
University of Northern Iowa 1986 — 1988
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
imortgage, a division of loanDepot, LLC, NMLS ID 174457 June 2014 - Present
imortgage September 2013 - June 2014
imortgage February 2012 - September 2013
imortgage October 2010 - February 2012
ARAG North America 2009 - September 2010
Solutions Inc. Results through Creative Marketing May 2007 - March 2009
John Deere April 2006 - May 2007
John Deere June 2004 - April 2006
Skills
Microsoft Office, PowerPoint, Marketing Strategy, Event Planning, Social Media Marketing, CRM, Salesforce.com, Workflow Management, SharePoint, Strategic Planning, Team Building, Sales, Account Management, Marketing Communications, Direct Marketing, Management, Marketing
Education
Augustana College 2004 — 2007
BA, Business Marketing
ARAG North America February 2013 - Present
ARAG North America 2007 - Present
ARAG North America 2006 - 2007
Iowa Depatment of Cultural Affairs 2002 - 2006
Iowa Arts Council 1999 - 2002
American Journal of Physiology, Endocrinology 1996 - 1998
Anglo-American School of Moscow 1990 - 1995
Skills
User Experience, Interactive Marketing, Information Architecture, Email Marketing, Usability Testing, Business Analysis, Usability, User Acceptance Testing, Marketing, SEO, Web Analytics, Agile Methodologies, User-centered Design, User Interface, Wireframes
Education
University of Iowa 1995 — 1996
Biostatistics/Epidemiology
University of Northern Iowa 1985 — 1990
BA, English, Art History
Human Factors International
Certified Usability Analyst
Live! by Liz - Real Food Full Life October 2011 - Present
ARAG North America May 2005 - October 2011
RSM McGladrey July 1999 - August 2004
Children & Families of Iowa October 1984 - July 1997
Skills
Insurance, Employee Benefits, Wellness, Human Resources, Coaching, Team Building, Nutrition, Lifestyle, Personal Development
Education
The Institute for Integrative Nutrition
Certified Health Coach
Des Moines Area Community College
A.S., Liberal Arts
AMA Iowa July 2015 - Present
ARAG North America January 1999 - Present
AMA Iowa July 2014 - June 2015
AMA Iowa July 2013 - June 2014
AMA Iowa July 2011 - June 2013
AMA Iowa July 2008 - June 2011
RSM McGladrey June 1994 - December 1998
Skills
Public Relations, Direct Marketing, Corporate Communications, Marketing, Market Planning, Marketing Strategy, Internal Communications, Marketing Communications, Email Marketing, B2B, Leadership, Direct Mail, Management, Social Media Marketing, Integrated Marketing
Education
Drake University 1990 — 1994
Journalism & Mass Communications, Public Relations
St. Charles High School, St. Charles, IL 1986 — 1990
CLA Adaptive Leadership
ARAG North America February 2014 - Present
ARAG North America February 2012 - January 2014
ARAG North America June 2006 - February 2012
Regions Bank January 2004 - April 2006
MidWestOne Financial Group 2003 - 2004
Regions Bank August 2001 - November 2002
Regions Bank November 2000 - August 2001
Skills
Direct Marketing, Insurance, Marketing, Strategy, Management, Account Management, Corporate Communications, Marketing Strategy, Salesforce.com, Marketing Communications, Employee Benefits, Sales, Relationship Management, Strategic Planning, Lead Generation, B2B Marketing, B2B, Business Development, Strategic Communications, CRM
Education
Simpson College 1994 — 1998
Bachelor of Arts, Commercial Design and Business Management with emphasis in Marketing
ARAG North America January 2009 - Present
Wells Fargo Home Mortgage January 2004 - January 2009
Skills
Employee Benefits, Insurance, Leadership, Recruiting, Process Improvement, Benefits Administration, Employee Relations, Management, Vendor Management, Team Building, Customer Service, Business Development, Performance Management, Coaching, Change Management, Contract Negotiation, Account Management, Healthcare, Onboarding, CRM, Training, Public Speaking, Risk Management, Employee Engagement, Budgets, Business Analysis, Strategic Planning, Microsoft Excel, Talent Acquisition, Salesforce.com, Marketing, Negotiation, Strategy, Leadership Development, Customer Satisfaction, Talent Management, Time Management, Organizational..., Finance, Marketing Strategy, Networking, Call Centers, Interviews, Public Relations, Project Management, Internal Communications, Event Planning, Team Leadership, Health Insurance, Marketing Communications
Education
Des Moines Area Community College 1993 — 1995
Liberal Arts
Ballard
ARAG North America September 2007 - Present
ARAG North America September 2007 - June 2010
American Enterprise April 2003 - September 2007
Skills
Business Analysis, Insurance, Leadership, Management, Process Improvement, Program Management, Requirements Gathering, SDLC, Strategic Planning, Vendor Management, Team Building, Project Management
Education
Simpson College 2003 — 2006
Hamilton College 1998 — 2001
AAS, Computer Information Systems
Lane Benefits Group May 2013 - Present
ARAG North America January 2011 - May 2013
Luxottica Retail 2009 - 2011
Aetna, INC. 2003 - 2009
Metropolitan Life April 2002 - October 2003
Prudential Financial April 1998 - April 2001
Skills
Insurance, Employee Benefits, Health Insurance, Sales, Disability Insurance, Account Management, Brokers, Management, Marketing, New Business Development, Selling, Sales Management, Underwriting, Analysis, Project Management, Sales Operations, Budgets, Property & Casualty..., Brokerage, Small Business, Workers Compensation, Voluntary Employee...
Education
Emerson College
BS In Communications, Comunications, English
ARAG North America November 2002 - Present
Ruan Transportation 1998 - 2002
McGladrey & Pullen 1996 - 1997
MetaSolv Software 1994 - 1996
CompuTrac, Inc. 1985 - 1994
Skills
Process Improvement, Software Development, Management, Business Analysis, Vendor Management, Insurance, Change Management, Leadership, Team Building, SDLC
Education
Iowa State University 1981 — 1985
BS, Computer Science
ARAG North America April 2014 - Present
Vermeer Manufacturing August 2012 - March 2014
Wells Fargo Home Mortgage October 2010 - August 2012
Wells Fargo Financial August 2008 - October 2010
Wells Fargo Financial Leasing July 2002 - August 2008
MCDONALDS RESTAURANT March 1993 - July 2002
Skills
Business Intelligence, Dashboards, Metrics, Excel, Analysis, Six Sigma, Visual Basic, Visio, Data Modeling, Business Analysis, Data Analysis, Hyperion, Data Warehousing, SQL, Crystal Reports, Balanced Scorecard, Business Requirements, ETL, Analytics, Essbase, Data Mining, Business Process..., Access, Business Process, Process Improvement, Process Mapping, Financial Analysis, SharePoint, Process Engineering, Banking, Business Management, Statistics, Forecasting, Business Objects, Agile, Telematics, Program Management, Project Management, Agile Methodologies
Education
American Sentinel University, Denver 2009 — 2012
MS, Business Intelligence, 3.97
University of Northern Iowa 1997 — 2000
Bachelor of Arts, General Studies; Mathematics, Education and English
Des Moines Area Community College 1995 — 1997
Associate of Arts, General Studies; Mathematics, Education and English
ARAG North America January 2008 - Present
ARAG North America January 2006 - December 2007
ARAG North America October 2002 - December 2005
LegalWise June 2002 - September 2002
Skills
Insurance, Employee Benefits, Strategic Planning, Benefits Administration, Competitive Analysis, Analysis, Health Insurance, Management, Leadership, Performance Management, Employee Relations, Health Savings Accounts, Coaching, Disability Insurance, Change Management, Talent Management, Talent Acquisition, Training, Brokers
Education
University of Tampa - John H. Sykes College of Business 1999 — 2002
MBA, Marketing
United States International University 1996 — 1999
BA, International Relations
ARAG North America December 2008 - Present
Robert Half Technology August 2004 - December 2008
Robert Half International 2004 - 2008
Skills
Recruiting, Talent Acquisition, Business Development, Employee Benefits, Employee Relations, Consulting, Networking, Leadership, Healthcare, Insurance, Temporary Placement, Account Management, Onboarding, Performance Management, Training, Vendor Management, Talent Management, Applicant Tracking..., Interviews, Temporary Staffing, College Recruiting
Education
Drake University 2000 — 2002
Leadership Training for Managers
Leadership Training for Managers
Leadership Training for Managers
Skill Path Class
Freking & Betz October 2003 - Present
Arag North America 1995 - Present
Aikido of Cincinnati, Inc. June 1984 - Present
United States Aikido Federation November 2008 - November 2013
Jackson & Associates June 1994 - October 2003
Ohio Legal Services Fund, Inc. 1992 - 1996
U.A.W. Legal Services Plan 1984 - 1992
Gallon, Kalniz & Iorio 1980 - 1984
Advocates for Basic Legal Equality, Inc. 1978 - 1980
Skills
Personal Injury, Public Liability, Courts, Insurance, Wills, Mediation, Estate Planning, Trusts, Trials, Litigation, Appeals, Medical Malpractice, Product Liability, Legal Assistance, Wrongful Death, Attorneys, Elder Law, Torts, Personal Injury..., Powers of Attorney, Insurance Law, Alternative Dispute..., Trial Practice, Estate Administration, Hearings, Arbitration, Automobile Accidents, Legal Issues, Class Actions, Construction Law, Civil Litigation, Bankruptcy
Education
University of Toledo College of Law 1975 — 1978
JD, Law
Baldwin Wallace University 1968 — 1973
B.A., Political Science
Glen Ridge High School 1964 — 1968
ARAG North America January 2012 - Present
AIB College of Business January 2010 - January 2012
Principal Financial Group January 2008 - January 2010
Skills
Insurance, Employee Benefits, Event Planning, Team Building, Customer Service, Public Speaking, Microsoft Office, Recruiting, Microsoft Excel, PowerPoint, Benefits Administration, Management, Marketing, Process Improvement, Student Affairs, Training
Education
AIB College of Business 2009 — 2010
Bachelor of Science, Business Administration
AIB College of Business 2007 — 2009
Associates of Science, Office Administration
Drake University 2014 - Present
ARAG North America July 2012 - Present
Yes And Consulting November 2011 - Present
ING Nederland November 2010 - June 2012
ING Nederland June 2008 - November 2010
ING Nederland April 2006 - May 2008
TEAM BUILDING BLOCKS January 2001 - January 2003
Skills
Leadership Development, Team Building, Coaching, Change Management, Process Improvement, Performance Management, Business Analysis, Talent Management, Organizational..., Instructional Design, Strategic Planning, Employee Engagement, Customer Service, Employee Training, Leadership, Training, Consulting
Education
Drake University 2009 — 2012
Master of Science in Education, Adult Learning and Organizational Performance
University of Northern Iowa 1999 — 2003
BA, Theatre performance and Theatre Education
General Dynamics Information Technology April 2015 - Present
ARAG North America March 2013 - April 2015
NCMIC May 2011 - March 2013
Genesis10 July 2010 - May 2011
Berkley Technology Services May 2008 - July 2010
Principal Financial Group 2002 - 2005
Skills
ACS Loma, AIT 131 Essestials of..., HTML, C++, Microsoft Applications, Testing, Microsoft SQL Server, Visio, Requirements Analysis, MS Project, Agile Methodologies, System Testing, Databases, Software Documentation, SharePoint, Business Analysis, Use Case Analysis, Test Cases, SQL, SDLC, Mainframe, Requirements Gathering, User Acceptance Testing, Business Requirements, Quality Center, Visual Basic, Agile, Business Objects, Regression Testing, Health Insurance, Process Improvement, Business Process, Insurance, Integration, Vendor Management, Business Process...
Education
Grand View College 1986 — 1990
Bachelor of Arts (B.A.), Mass Communication/Media Studies
AMN Healthcare January 2015 - Present
ARAG North America June 2011 - December 2014
Nationwide Insurance May 2008 - May 2011
Skills
Recruiting, Sales, Customer Service, Time Management, Customer Retention, Insurance, Interviews, Project Management, Microsoft Office, Process Improvement, Twitter, HTML, CSS, JavaScript, Web Design, Property & Casualty..., Legal Assistance, Google Docs, Nonprofits, Social Media, Community Outreach, Onboarding, Credentialing
Education
AIB College of Business 2003 — 2005
Mercer May 2015 - Present
ARAG North America December 2013 - May 2015
ARAG North America November 2011 - December 2013
ARAG North America July 2009 - December 2011
ARAG North America January 2009 - June 2009
Des Moines Radio Group May 2008 - January 2009
C. L. Brown and Associates May 2007 - May 2008
Skills
Marketing Communications, Management, Insurance, Direct Marketing, Corporate Communications, Advertising, Marketing, Sales, RFP Response, Sales Analysis, Pre-sales, Business Strategy, Marketing Strategy, Editing, Employee Benefits, Press Releases, Newsletters, Event Planning, Public Speaking, Strategic Thinking, Proofreading, Copywriting, Microsoft Excel, PowerPoint, Lead Generation, Self-driven, Strategic Communications, Internal Communications, Prezi, Self Driven, Consciousness, Leadership, Training
Education
Drake University 2009 — 2012
MBA, Executive Development Emphasis
Drake University 2005 — 2009
BSBA, Marketing/ General Business, Insurance Concentration
Magenic December 2012 - Present
Dorhout R&D March 2012 - Present
ARAG North America April 2011 - November 2012
ARAG North America September 2008 - April 2011
USA Background Search March 2007 - September 2008
USA Background Search March 2006 - March 2007
Wells Fargo Card Services 2005 - 2006
Skills
Microsoft Office, Salesforce.com, SalesLogix, Quality Center, PowerPoint, Excel, Strategic Planning, Vendor Management, Customer Service, Project Planning, Business Analysis, Agile, Training & Development, Strategic Thinking, Problem Solving, Organization &..., Project Management, Digital Marketing, Thunderhead, Entrepreneurial..., Foreign Languages, CRM, Business Process..., Insurance, Background Checks, Event Planning, Manage Client..., Business Requirements, Spanish-speaking, Written & Oral..., Creativity, Interdepartmental..., Consultative Selling..., Team Building, Marketing, Agile Methodologies, Change Management, Training, Marketing Communications, Analysis, Requirements Analysis, Human Resources, Management, Process Improvement, Strategy, Leadership, Business Process
Education
University of Iowa - Henry B. Tippie College of Business 2009 — 2012
MBA, International Business
Watermark Learning Classes 2011 — 2011
Dordt College 2001 — 2005
BA, Spanish
Acento de Trinity, Spain 2003 — 2003
Spanish
ARAG North America May 2011 - Present
Windstream Communications and Iowa Telecom December 2007 - May 2011
IFMC 2007 - 2008
IFMC 2002 - 2007
IFMC 1999 - 2002
Skills
SQL, Oracle, Quality Assurance, COBOL, SDLC, PL/SQL, Visio, Troubleshooting, XML, Databases, ETL, Data Warehousing, Siebel, Business Analysis, Business Process, Requirements Analysis, Integration, Analysis, Requirements Gathering, Access, Software Documentation
Education
University of Phoenix 2006 — 2008
BS
Des Moines Area Community College 1975 — 1976
ARAG North America April 2014 - Present
ARAG North America January 2012 - April 2014
Wells Fargo Financial April 2011 - December 2011
Wells Fargo Home Mortgage August 2010 - April 2011
Skills
Insurance, Customer Service, Account Management, Team Building, Leadership, Employee Benefits, Recruiting, Process Improvement, Public Speaking
Education
Simpson College 2006 — 2010
Bachelors Degree, Business Management
Washington High School 2003 — 2006
ARAG North America June 2010 - Present
Search Market Consultants, Inc. January 2008 - June 2010
Bankers Life and Casualty October 2001 - October 2007
Pitney Bowes Print Management June 2000 - October 2001
Moore BCS 1997 - 2000
American Hospital Association June 1989 - August 1997
Skills
Team Building, Sales Process, Strategic Planning, Account Management, Marketing Strategy, Insurance, Employee Benefits, Product Management, Cross-functional Team..., Start-ups, Email Marketing, Negotiation, Selling, Management, B2B, Strategy, Leadership, Business Planning, Customer Service, Social Media Marketing, Small Business, Coaching, Business Development, Training, Sales Operations, Sales
Education
DePaul University 1978 — 1982
BA, Political Science and Marketing
DePaul University - Charles H. Kellstadt Graduate School of Business
ARAG North America November 2011 - Present
Southeast Polk Community School District August 2013 - April 2015
Nationwide Insurance June 2010 - November 2011
David's Bridal December 2009 - July 2010
Starbucks August 2008 - October 2009
Skills
Property & Casualty..., Conflict Resolution, Leadership Development, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Employee Engagement, Insurance, Sales, Training, Call Centers, Customer Service, Leadership
Education
Loras College 2004 — 2008
ARAG North America August 2010 - Present
ARAG North America September 2008 - August 2010
ARAG North America November 2006 - September 2008
Skills
Management, Customer Service, Team Building, Insurance, Customer Satisfaction, Process Improvement, Marketing, Leadership, Recruiting, Microsoft Excel, Microsoft Office, Coaching
Education
Des Moines Area Community College 2001 — 2005
AAS, Commercial Art - Graphic Design, Fashion Design, Interior Design
ARAG North America 2000 - Present
ARAG 2000 - Present
Mid America Housing Partnership 1998 - 2000
Skills
Insurance, Negotiation, Contract Negotiation, Corporate Governance, Litigation, Civil Litigation, Corporate Law, Employee Benefits, Liability, Commercial Litigation, Insurance Law
Education
Creighton University School of Law 1993 — 1996
Juris Doctorate, Law
Peru State College 1989 — 1993
BS, Psych/Soc/PreLaw
Millard South High School
ARAG North America October 2013 - Present
UnitedHealth Group January 2013 - December 2013
Aetna January 2011 - September 2012
Aetna September 2010 - September 2012
Aetna January 2004 - December 2010
Aetna Student Health (a subsidiary of Aetna) January 2002 - January 2004
Delta Dental Plan* Dental Insurance October 1995 - February 1997
Skills
Dental, Sports, Consultative Selling, Account Management, Strategic Planning, Cross Selling, Vision, Medical, SAP/EAP, AD&D, Pharmacy, Dentistry, Medicine, Selling, Employee Benefits, Sales, Strategy, Insurance, Health Insurance, Marketing, Marketing Strategy
Education
Cambridge College
Masters Science in Management
Plymouth State University
BS, Education
ARAG North America October 2013 - Present
ARAG North America July 2006 - October 2013
Heart of America January 2006 - April 2006
The Suites of 800 Locust May 2004 - April 2006
Skills
Insurance, Employee Benefits, Benefits Administration, Customer Satisfaction, Customer Service, Team Building, Event Planning, Employee Relations, Leadership, Process Improvement, Account Management, Recruiting
Education
Buena Vista University 2001 — 2003
Mass Communications
Farmers Mutual Hail Insurance Company December 2007 - Present
Paragon Employment Solutions June 2007 - December 2007
ARAG North America 1996 - 2007
Education
Iowa State University 1987 — 1992
Walt DIsney Parks and Resorts September 2013 - Present
Walt Disney Parks and Resorts August 2012 - August 2013
Unleashing Performance, Inc. April 2006 - June 2011
ARAG North America December 1995 - March 2006
Skills
Leadership Development, Organizational..., Change Management, Performance Management, Process Improvement, Strategic Planning, Management Consulting, Nonprofits, Coaching, Strategy, Start-ups, Project Management, Analysis, Marketing, Public Speaking, Leadership
Education
Iowa State University 1987 — 1991
John Deere Financial July 2015 - Present
ARAG North America October 2011 - July 2015
ARAG North America March 2011 - October 2011
ARAG North America October 2008 - March 2011
Zirous July 2007 - October 2008
Garmin International December 2005 - July 2007
DST Systems June 2004 - December 2005
PricewaterhouseCoopers April 2003 - May 2004
University of Iowa Football September 1999 - March 2003
Skills
Oracle, Requirements Gathering, Process Improvement, Business Analysis, Vendor Management, SQL, Agile Methodologies, Business Intelligence, Business Process, Data Warehousing, Disaster Recovery, HTML, Project Management, SDLC, SharePoint, Visio
Education
University of Iowa 1997 — 2002
Bachelor of Business Administration, MIS
University of Iowa - Henry B. Tippie College of Business 1997 — 2002
Fort Dodge Senior High 1993 — 1997
Diploma
GuideOne Insurance July 2010 - February 2014
Pioneer Hi-Bred International Inc February 2011 - July 2013
ARAG North America 2009 - June 2010
Wells Fargo Home Mortgage October 2004 - October 2009
Sogeti (Formerly Cap Gemini) November 2000 - October 2004
EDS, an HP Company April 1997 - November 2000
Skills
Business Analysis, SDLC, Agile Methodologies, Quality Assurance, Business Requirements, User Acceptance Testing, Process Improvement, Requirements Gathering, Requirements Analysis, SharePoint, Visio, Vendor Management, Software Project..., Business Process..., Business Process, Testing, Project Management, Change Management, Risk Management
Education
Iowa State University 1987 — 1991
Political Science and Government
EMC January 2014 - Present
DICE June 2012 - October 2013
ARAG North America April 2003 - June 2012
Mercy Medical Center 2002 - 2003
Iowa Health System 1999 - 2002
Skillpath Seminars 1996 - 1999
McCallie Associates, Inc. 1994 - 1995
USAF 1986 - 1994
Skills
Disaster Recovery, Data Center, Networking, VMware, Active Directory, Virtualization, Vendor Management, Infrastructure, Business Continuity, Citrix, VMware Infrastructure, Cisco Technologies, Servers, IT Management, Network Security
Education
Grove City College 1984 — 1986
ARAG North America June 2012 - Present
John Hancock 1998 - 2011
Life Insurance Company of Boston & New York 1993 - 1998
Skills
Employee Benefits, Long-term Care, Insurance, Brokers, Health Insurance, Sales, Disability Insurance, Management, Long Term Care Insurance, Life Insurance, Account Management, Retirement, Series 63, Strategic Planning, Program Management, Voluntary Employee..., Salesforce.com, Estate Planning, Legal Insurance
Education
College of the Holy Cross 1976 — 1980
Bachelor of Arts (B.A.), Psychology
ARAG October 2014 - Present
ARAG North America 2008 - Present
Consultant May 2004 - October 2008
Amazon.com 1999 - 2002
Hormel Foods 1995 - 1999
Cargill, Inc. 1991 - 1995
Skills
Direct Marketing, Corporate Communications, Media Relations, Copywriting, Internal Communications, Marketing, Marketing Communications, Event Planning, Public Relations, Email Marketing, Social Media Marketing, Digital Marketing, Marketing Strategy, Account Management, Advertising
Education
University of Northern Iowa 1986 — 1990
Bachelor of Arts (B.A.), Marketing
Crestwood High School, Cresco Iowa 1982 — 1986
ARAG October 2009 - Present
ARAG North America October 2009 - Present
Aviva, USA August 2008 - October 2009
Aviva March 2008 - August 2008
Xerillion Corporation 2005 - 2007
Tomorrows World 1992 - 2003
Skills
Windows Server, VMware, Disaster Recovery, Virtualization, Windows, Security, Active Directory, Cisco, TCP/IP, VMware ESX, Documentation, Windows Server 2003, Visio, Servers, Troubleshooting, Network Administration, Microsoft Office, IIS, XP, Operating Systems, Computer Hardware, Team Leadership, VPN, SharePoint, SAN, Fiber Switches, Windows Server 2008, Load Balancing, Tomcat, Microsoft Exchange, Data Center, Vendor Management, Cisco Technologies, IT Management, Citrix, Blackberry Enterprise..., Software Documentation
Education
Dublin Institute of Technology
Dominion Dental Services February 2013 - Present
ARAG North America March 2013 - February 2014
Superior Vision Services April 2011 - March 2013
Dominion Dental Services December 2003 - April 2011
United Health Care Dental July 2001 - October 2003
Dental Benefit Providers 2001 - 2003
GE Financial Assurance January 1999 - April 2001
SafeGuard Dental Plans June 1996 - November 1999
Future Health 1994 - 1996
CIGNA Healthcare 1986 - 1991
Skills
Health Insurance, Managed Care, Insurance, Employee Benefits, Strategic Planning, Healthcare, Medicare, Account Management, New Business Development, PPO, Health Savings Accounts, Provider Relations, Sales, Strategic Partnerships, Strategy, HMO, Leadership, HIPAA, Business Development, Network Development
Education
Florida International University 1984 — 1985
Masters, Health Services Administration
University of Pittsburgh 1977 — 1981
BS, Adolescent Psychology
AgencyBloc May 2014 - Present
Submittal Exchange October 2011 - July 2013
Pioneer Hi-Bred, North America Operations April 2007 - October 2011
ARAG North America April 2005 - April 2007
ITAGroup, Application Development August 2004 - February 2005
Wells Fargo, Wells Fargo Services June 1998 - August 2004
University of Northern Iowa, Graduate College August 1997 - June 1998
University of Northern Iowa, College of Natural Sciences August 1996 - September 1997
University of Northern Iowa August 1995 - August 1996
Grinnell College January 1990 - August 1995
Skills
Business Analysis, Requirements Elicitation, Functional..., Use Case Analysis, Activity Diagrams, UML, RUP, Test Planning, Test Coordination, Functional Testing, Requirements Gathering, Requirements Analysis, Solution Assessment &..., Requirements Management..., Enterprise Analysis, Business Analysis..., Analysis, Requirements Management, Business Process, Testing, Project Management, SDLC, Software Development, Systems Analysis, Architecture, Business Intelligence, Business Requirements, Leadership, Quality Assurance, User Acceptance Testing, SQL, Software Documentation, Software Project..., Team Building, Databases, Data Analysis, Microsoft SQL Server, Agile Methodologies
Education
Drake University 2013 — 2015
Master of Science in Leadership Development
University of Northern Iowa 1995 — 1998
BA, Computer Science
ARAG North America April 2013 - Present
Des Moines Water Works June 2001 - April 2013
University Park Holiday Inn September 1996 - June 2001
Skills
Accounting, Community Outreach, Requirements Analysis, Customer Service, Event Management, Payroll, Financial Reporting, Microsoft Office, Accounts Receivable, Team Building, Microsoft Excel, Microsoft Word, Environmental Awareness
Education
Drake University 2007 — 2010
Bachelors, Accounting
Des Moines Area Community College
Associates, Accounting
DuPont Pioneer December 2013 - Present
Visiont September 2011 - Present
Aviva USA September 2012 - December 2013
ARAG North America September 2011 - September 2012
Wellmark January 2009 - September 2011
Sogeti June 2006 - September 2011
John Deere Credit January 2008 - October 2008
Nationwide Insurance September 2007 - December 2007
Iowa Foundation for Medical Care May 2006 - May 2007
Nationwide Insurance May 2005 - August 2005
Skills
Testing, Software Documentation, Test Automation, Agile Methodologies, Test Planning, Quality Center, Quality Assurance, Test Cases, QTP, Manual Testing, Regression Testing, SDLC, Business Requirements, XML, Business Analysis
Education
Iowa State University - College of Business 2003 — 2006
Bachelor of Science, Management Information Systems
Principal Financial Group October 2011 - Present
ARAG North America February 2011 - October 2011
Principal Financial Group 2007 - March 2011
Principal Financial Group 2007 - 2009
Principal Financial Group 2000 - 2007
Skills
Mutual Funds, Project Management, Leadership, Marketing, Software Development, Management, Strategy, SDLC, Vendor Management
Education
University of Iowa - Henry B. Tippie College of Business 2003 — 2005
MBA, Business
Wartburg College 1996 — 2000
Bachelors, Business, Computer Info Systems
ARAG North America July 2008 - Present
EyeMed Vision Care 2004 - 2008
Education
University of Toledo College of Law 1991 — 1994
Juris Doctor, Law
University of Cincinnati 1982 — 1987
Bachelor of Arts in Philosophy, Philosophy
ARAG North America October 2013 - Present
Brownells, Inc. August 2011 - October 2013
Meredith September 2007 - August 2011
Iowa State University - Journalism and Mass Communication August 2007 - July 2009
University of Iowa Hospitals and Clinics July 2006 - April 2007
Skills
Online Marketing, Email Marketing, Dreamweaver, Graphic Design, HTML, Social Media Marketing, Facebook, Adobe Creative Suite, Web Analytics, Word, Excel, PowerPoint, Advertising, Online Advertising, Social Media, Digital Marketing, Marketing Communications, Direct Marketing, E-commerce, Newsletters, Integrated Marketing
Education
Iowa State University 2007 — 2010
MS, Journalism & Mass Communication
University of Iowa 2002 — 2006
BA, Journalism & Mass Communication, Studio Art
City of Dubuque, Iowa September 2014 - Present
Dubuque Symphony Orchestra September 2007 - September 2014
ARAG North America July 2007 - September 2007
Menards April 2005 - July 2007
Center for Energy & Environmental Education (CEEE) August 2006 - May 2007
Skills
Event Planning, Advertising, Marketing Communications, Social Media, Public Relations, Sales, Press Releases, Copywriting, Fundraising, Strategic Planning, Newsletters, Budgets, Nonprofits, Customer Service, Media Relations, InDesign, Photoshop, Microsoft Office, Graphic Design, Illustrator, Premiere Elements, Photography, Event Management, Facebook, Editing, Community Development, Social Media Marketing, Social Networking, Public Speaking
Education
University of Northern Iowa 2003 — 2007
Bachelor of Arts (B.A.), Communication/Public Relations; Minor, Marketing, 3.76
John Deere May 2014 - Present
Lean Techniques May 2012 - May 2014
Iowa Student Loan May 2009 - May 2012
Electronic Arts November 2008 - April 2009
Berkley Technology Services June 2007 - October 2008
ARAG North America May 2006 - June 2007
Discover Financial Services January 2003 - May 2006
Skills
JVM, Java, Scala, Agile Methodologies, Java Enterprise Edition, SQL, XML, HTML, XP, DB2, Databases, Websphere, VB.NET, Architecture, Spring, Maven, Apache, Test Driven Development, IIS, MongoDB, C#, Software Development, Microsoft SQL Server, Spring Framework
Education
Iowa State University 1996 — 2002
BS, MIS
Marketing & Communication Services 2011 - Present
ARAG North America 2007 - 2011
Lafayette Life Insurance Company 2004 - 2007
Self Employed (Communications) 2002 - 2004
Security Benefit Group 2000 - 2002
Genworth Financial 1992 - 1999
American General Life Companies 1980 - 1992
Skills
Corporate Communications, Public Relations, Media Relations, Marketing Communications, Editing, Internal Communications, Strategic Communications, Press Releases, Copywriting, Email Marketing, Newsletters, Social Media Marketing, Product Marketing, Branding & Identity, Executive-level..., Consulting, Speech Writing, Crisis Communications, Financial Communications, Project Management, Staff Supervision, Research, Website Content, Event Planning, Video Production, Microsoft Office, Leadership, Web Content
Education
Tennessee Technological University
BS, English, Journalism
The INequitable Insurance Company January 2004 - Present
AICP September 1998 - Present
Bartlett & West Engineers, Inc. April 2000 - November 2004
Insurance Center, Drake University May 1997 - November 1998
LOMA July 1986 - July 1997
ARAG North America December 1995 - June 1997
Midwest Legal Services, Inc. January 1985 - December 1995
Drake University September 1986 - August 1994
Farmland Insurance Company February 1984 - January 1985
Hidden Acres Farms March 1973 - August 1982
Skills
GPS, Municipalities, Contract Negotiation, Surveying, Insurance Regulation, Legal Expense Insurance, Life Insurance and..., Shepherding and Border..., Construction, Management, Water, Environmental..., Strategic Planning, Customer Service, Insurance Law
Education
Tracy Consolidated Kindergarden
98.6 degrees, Socialization
Pella Christian High School 1949 — 1953
Masters of Fun, extra cirricular activities
Drake University
Infosys McCamish Systems January 2015 - Present
ARAG North America January 1994 - November 2013
Skills
Employee Benefits, Vendor Management, Process Improvement, Insurance, Account Management, Training, Coaching, Leadership, Strategy, CRM, Team Building, Business Analysis
Education
Des Moines Area Community College 1991 — 1993
Associate of Science (AS), Paralegal
Delta Dental of Iowa March 2015 - Present
ARAG North America March 2013 - March 2015
Marsh January 2003 - March 2013
Skills
Insurance, Direct Marketing, Marketing Strategy, Marketing, Marketing Communications, Email Marketing, Social Media Marketing, New Business Development, Account Management, Strategic Planning, Online Marketing, Property & Casualty..., Social Media, Strategy, Lead Generation, Professional Liability, Property and Casualty..., Life and Health..., Management, Healthcare, SEO, SEM, Sales, Operations Management, Presentations, Financial Reporting, Team Leadership, Direct Mail, Print, Marketing Management, Online Advertising, B2B, Competitive Analysis, Advertising, Strategic Partnerships, Business Planning, Business Development, Leadership, Selling, Public Relations, Corporate Communications, Start-ups, Product Management, Business Strategy, Team Building, Product Development, Web Analytics, Sales Management, Copywriting, B2B Marketing
Education
California State University-Fullerton, Mihaylo College of Business and Economics
BA, Business and Marketing
California State University-Fullerton
Bachelor's degree, Business Administation and Marketing
ARAG North America May 2013 - Present
Aviva USA March 2012 - May 2013
Aviva USA January 2008 - March 2012
Skills
Java, Spring, WebSphere Application..., DB2, JSF, Web Applications, Web Services, CAS, Tomcat, Oracle SQL, Hibernate, iBatis, SQL, iText, Agile, TDD
Education
Iowa State University 2002 — 2007
BS, Computer Science
Principal Financial Group January 2014 - Present
Military Family Home Loans, LLC July 2012 - December 2013
ARAG North America May 2011 - July 2012
Skills
Business Analysis, Customer Satisfaction, Employee Benefits, Microsoft Office, Property, Finance, Loans, Credit, Financial Services, Risk Management, Casualty, Analysis, Claim, Underwriting, Life Insurance, Property & Casualty..., Insurance, Customer Service
Education
AIB College of Business
Bachelor of Science (B.S.), Accounting
AIB College of Business 2011 — 2012
Associate in Applied Science, Business Administration & Financial Services
Marc's Catering July 2011 - Present
ARAG North America September 2005 - June 2011
Mondo's June 1997 - September 2005
Skills
Food, Menu Development, Culinary Skills, Team Building, Event Planning, Customer Service, Hotels, Marketing Strategy, Strategic Planning, Public Relations, Restaurants, Event Management, Social Media, Microsoft Office, Coaching, Microsoft Word, Microsoft Excel, Marketing Communications, Public Speaking, Hospitality
Education
Des Moines Area Community College 1994 — 1996
AA, Culinary Arts
Norwalk High School
ARAG North America June 2005 - Present
Skills
Visual Basic 5.0/6.0, Spring, Hibernate, jQuery, Java, Luntbuild, Oracle SQL, Spring Webflow, Crystal Reports, Git, Subversion, JMeter, Microsoft Visual..., VSS, Oracle, SQL, Agile Methodologies
Education
Buena Vista University 2001 — 2005
Computer Science