Arbella Insurance Group
Industry: Insurance company
DescriptionArbella Insurance Group, headquartered in Quincy, Massachusetts, United States, is a regional property and casualty insurance company providing business and personal insurance in Massachusetts and Connecticut, as well as business insurance in Rhode Island and New Hampshire. Headquarters: Quincy, Massachusetts, United States Founded: 1988 Subsidiaries: Covenant Insurance Company, Type of business: Mutual organization
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Arbella Insurance Group Employees
rebecca's cafe September 2013 - Present
Alert Logic January 2015 - July 2015
Granite Links Golf Couse June 2013 - December 2014
Gourmet Caterers May 2012 - December 2014
Arbella Insurance Group January 2014 - June 2014
Northeastern University January 2013 - December 2013
Skills
Product Marketing, Market Research, Competitive Landscape, Salesforce.com, Data Analysis, Microsoft Excel, PowerPoint, Microsoft Word, JIRA, WebEx, Outlook
Education
Northeastern University 2012 — 2016
Bachelor's Degree, Marketing and Finance, Senior
University of New Haven 2011 — 2012
Bachelor of Science (B.S.), Mathematics and Computer Science
Arbella Insurance Group July 2013 - Present
Nationwide Insurance September 1996 - August 2011
Skills
Strategic Leadership, Organizational..., Operations Management, Staff Development, Strategic Planning, Team Building, General Insurance, Underwriting, Insurance, Risk Management, Property & Casualty..., Leadership Development, Coaching, Leadership, Process Improvement, Sports Coaching, Legal Liability, Claims Management, Management, Liability, Casualty, Claim, Commercial Insurance, Training, Call Centers, Negotiation, Customer Service, Life Insurance, Professional Liability, Homeowners, Commercial Lines, Employee Benefits, Umbrella Insurance, Customer Retention
Education
Penn State University 1991 — 1994
Bachelor's of Social Sciences, Secondary Education and Teaching
Philadelphia Insurance Companies May 2011 - Present
Arbella Insurance Group April 2008 - May 2011
Response Insurance Company November 2004 - February 2008
Bank of America November 2001 - September 2004
One Price Clothing November 1997 - March 2001
Skills
Banking, Retail, Insurance Background, Research, Analysis, Highly detail oriented, Fast-paced, Microsoft Word, Microsoft Excel, PowerPoint, Team-oriented, Peer Mentoring, Customer Service..., Ancillary Services, Self-motivated..., Quota Achievement, Problem Solving, Training, Coaching, Organization &..., Management, Teller Operations, Retail Sales, Customer Service, Licensed Property &..., Music, Singer-songwriter, Composers, Money Management, Bank Reconciliation
Education
University of Phoenix 2009 — 2013
Bachelors of Science Business/Accounting, Accounting, 3.2
St. Louis Community College 2000 — 2002
Administrative Office Systems
Center Insurance Agency September 2014 - Present
Lighthouse Insurance Agency LTD October 2008 - September 2014
Arbella Insurance Group May 2006 - May 2008
Skills
Property & Casualty..., Umbrella Insurance, Insurance, Commercial Insurance, Underwriting, Casualty, Liability, Inland Marine, Commercial Lines, Professional Liability, Workers Compensation, Brokers, Claim, Homeowners, Boat, Claims Handling, Motorcycle, Renters, Property Damage, Property Claims, Marine Insurance, Licensed Property, Renewals, Watercraft, Casualty Insurance
Education
Northeastern University 1988 — 1992
Bachelor's degree, Business Administration and Management, General
Pinewood / Thessaloniki Greece
Great American Insurance September 2010 - Present
Arbella Insurance Group March 2009 - September 2010
Travelers July 2005 - January 2009
Skills
Communication, Computers, Work Well Independently, Efficent, Organized Multi-tasker, Direct Marketing, Casualty, Property, Commercial Insurance, Liability, Property, Underwriting, Umbrella Insurance, Commercial Lines, General Insurance, Legal Liability, Casualty Insurance, Property & Casualty...
Education
Western New England College 2011 — 2013
Master of Business Administration (MBA)
Siena College 2001 — 2005
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Arbella Insurance Group January 2015 - Present
Arbella Insurance Group November 2013 - Present
Arbella Insurance Group February 2013 - November 2013
Arbella Insurance Group October 2011 - February 2013
Hollister Co. December 2009 - July 2011
Skills
At Multitasking, Onboarding, Time Management, Organization Skills, Project Management, Customer Service, Teamwork, Vendor Management, Outlook, Prioritize Workload, Microsoft Word, Information Mapping, Quality Assurance, PowerPoint, Communication, Microsoft Excel, Risk Assessment, Relationship Building, Task Completion, Social Networking, Insurance, Management
Education
New England College of Business and Finance 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Southern New Hampshire University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business
Arbella Insurance Group April 2014 - Present
Northeastern University December 2013 - April 2014
PJA Advertising + Marketing October 2013 - December 2013
Source 1 Property Management May 2008 - October 2013
Skills
Social Media, Editing, Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Research, Teamwork, Time Management, Leadership, Critical Thinking, Facebook, HTML, Cpr Certified, Social Networking, Sitecore, Data Entry, Marketing, Blogging, Creative Writing, Social Media Marketing, SEO, Marketing Communications
Education
Saint Anselm College 2009 — 2013
Bachelor's degree, History/Communications, Presidential Scholar
Bank of America December 2014 - Present
Bank of America March 2014 - Present
Sears Holdings Corporation November 2011 - February 2014
Best Buy November 2006 - November 2011
Arbella Insurance Group November 2001 - November 2006
Skills
Performance Management, Accountability, Coaching, Employee Training, Innovation, Problem Solving, Customer Satisfaction, Human Resources, Recruiting, Inventory Management, Store Management, Conflict Resolution, Interviews, Training, Team Building, Employee Relations, Leadership Development, Driving Results, Strategy, Customer Service, Management, Inventory Control
Education
Northeastern University 1994 — 1998
Bachelor of Science (BS), Criminology
Arbella Insurance Group March 2013 - Present
Arbella July 2002 - Present
Arbella Insurance Group August 2001 - Present
Plymouth Rock Assurance May 1997 - August 2001
Skills
Property & Casualty..., Insurance, Underwriting, Liability, Umbrella Insurance, General Insurance, Claim, Homeowners, Management, Customer Service, Microsoft Office, Process Improvement, Professional Liability, Leadership
Education
Salem State University 1990 — 1995
Bachelor of Arts (BA), Communication, General
Arbella Insurance Group June 2012 - Present
Arbella Insurance Group March 2012 - June 2012
Arbella Insurance Group August 2009 - March 2011
Aeropostale June 2008 - August 2009
Skills
Insurance, Property & Casualty..., Process Improvement, Customer Service, Analysis, Microsoft Excel, Training, General Insurance, PowerPoint, Problem Solving, Highly Reliable, Multi Tasking, Work Ethic, Organization, Close Attention to..., Communication Skills
Education
New England College of Business and Finance 2011 — 2013
Master of Business Administration (MBA)
Saint Anselm College 2004 — 2008
Bachelor of Arts (BA), Business
Cruise Planners - First Class Travel, LLC October 2014 - Present
ADP September 2013 - Present
Arbella Insurance Group January 2012 - September 2013
Arbella Insurance Group December 2007 - January 2012
Arbella Insurance Group July 2006 - December 2007
Arbella Insurance Group August 2005 - July 2006
Zoots January 2005 - August 2005
Hertz Local Edition August 2002 - January 2005
Education
New England College of Business and Finance 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of Massachusetts, Amherst 1998 — 2002
B.S., Sport Management
Greater New York Insurance Companies March 2015 - Present
Arbella Insurance Group December 2010 - August 2014
YMCA 2009 - 2010
Skills
Process Improvement, Leadership, Customer Service, Cross-functional Team..., Team Building, PowerPoint, Project Management, Insurance, Business Analysis, Access, Management, Risk Management
Education
Purdue University 2005 — 2009
BS, Management
Arbella Insurance Group January 2012 - Present
Ct Conference of Municipalities June 2011 - November 2011
Unitrin Direct March 2005 - April 2011
Skills
Claims Handling, Claims Resolution, Workers Compensation, Medical Terminology, Personal Lines Auto, Case Managment
Education
Southern Connecticut State University 1999 — 2004
Bachelor's degree, Sociology
Bankers Life and Casualty Company 2013 - April 2014
Carsmetics Express Accident Repair February 2011 - 2013
Carsmetics Express Accident Repair May 2011 - August 2012
Liberty Mutual Insurance November 2008 - May 2011
Liberty Mutual Insurance 2007 - 2008
Liberty Mutual Insurance 2006 - 2007
Liberty Mutual Insurance 2005 - 2006
Arbella Insurance Group 2003 - 2005
Skills
MASSACHUSETTS MOTOR..., CERTIFIED LEAN SIX..., Automotive, Vehicles, Profit, Customer Service, Accident, Personal Injury, Employee Training, Operations Management, Life Insurance, Program Management, Business Development, Business Operations, Staff Supervision, Insurance, Business Process..., Sales Operations, Vendor Relationships, Marketing, Performance Management, Training Delivery, Claims Investigations, Special Investigations, Program Development, Employee Relations, Employee Engagement, Business Strategy, Executive Managment, Communication Skills
Education
Roger Williams University 1998 — 2003
Bachelors of Science, Business Management with Minor in Finance
Arbella Insurance Group February 2013 - Present
Fannie Mae June 2012 - December 2012
Waste Management, Inc. March 2011 - May 2012
Rent-A-Center June 2010 - March 2011
Univeristy of Texas, Southwestern Medical Center October 2009 - June 2010
Triad Financial December 2007 - July 2009
University of Alabama, Culverhouse School of Business August 2006 - May 2007
Skills
Optimizations, Data Mining, Pricing, Time Series Analysis, SAS, Management, Optimization, Analysis, Business Intelligence, Analytics, Financial Risk, Data Analysis, Predictive Modeling, Statistics, Business Analysis, Cluster Analysis, Multivariate Analysis, Business Analytics, Forecasting, Logistic Regression, Risk Management, Predictive Analytics, Statistical Modeling, SAS programming, Linear Regression, Quantitative Analytics, Customer Analysis, Big Data, Segmentation, VBA
Education
University of Alabama, Culverhouse School of Business 2006 — 2007
Master, Applied Statistics
Tulane University 2002 — 2005
Master, Medicinal Chemistry
Zhejiang University 1999 — 2002
M.S., Quantum Chemistry
Arbella Insurance Group September 2010 - Present
Arbella Insurance September 2010 - Present
Zurich North America November 2009 - September 2010
Norfield Associates September 2009 - November 2009
The Hartford Insurance January 2008 - February 2009
Nationwide Insurance May 2006 - January 2008
Nationwide Insurance February 2005 - May 2006
BrickRoad Productions April 2004 - February 2005
Cambridge Credit Counseling June 2003 - April 2004
Morgan Stanley June 2001 - November 2001
Skills
Property & Casualty..., Claim, Insurance, Claims Management, Casualty, Liability, General Insurance, Property Damage, Claim Investigation, Fraud, Investigation, Personal Injury, Arbitration
Education
Westfield State College 2000 — 2005
Bachelor of Science Degree, Business ManagementBusiness Marketing
Springfield Technical Community College 1997 — 2000
Arbella Insurance Group January 2013 - Present
Eastern Bank June 2009 - August 2012
Jumpstart September 2008 - April 2012
Skills
Banking, Retail Banking, Cash Management, Customer Service, Microsoft Excel, Insurance, Teamwork, Finance, PowerPoint, Data Entry, Time Management
Education
Suffolk University 2008 — 2012
Bachelor of Science (BS), Biology, General
Fidelity Investments August 2012 - Present
Fidelity Investments September 2011 - August 2012
OneBeacon Insurance August 2010 - August 2011
Standard & Poor's Financial Communications September 2008 - August 2010
Arbella Insurance Group May 2004 - July 2008
Archer Graphics Design Group 2000 - 2006
New England School of Art and Design January 2002 - May 2002
Teplow Cucurullo Communications 2001 - 2002
Skills
Interaction Design, Illustration, User Interface Design, Web Design, Information Architecture, Graphic Design, Usability, Information Design, Typography, User Experience, Logo Design, Layout, Creative Direction, User-centered Design, Usability Testing, Graphics, Corporate Identity, User Interface, Pre-press, Digital Illustration, User Experience Design, Experience Design, Wireframes, Mobile Design, Art Direction, Concept Development, Wire Framing, Branding, Data Visualization, Visual Design
Education
Suffolk University 1999 — 2003
BFA, Graphic Design
Arbella Insurance Group May 2014 - August 2014
Arbella Insurance Group December 2013 - January 2014
Arbella Insurance Group May 2013 - August 2013
Premier Inn November 2011 - January 2013
Skills
Data Analysis, Model Audit Rule, TeamMate, Microsoft Excel, Finance, PowerPoint, Financial Analysis, Customer Service, Outlook, Microsoft Office, Insurance
Education
The University of Connecticut School of Business 2009 — 2014
Bachelor's Degree, Finance, General
Arbella Insurance Group March 2012 - Present
Arbella Insurance Group February 2009 - March 2012
Pioneer Investments October 2007 - November 2008
Pioneer Investments September 2005 - October 2007
GE May 1999 - September 2005
Skills
Administrative..., Program Management, Fundraising, Marketing, Event Planning, PowerPoint, Outlook, Microsoft Excel, Marketing Communications, Management, Leadership, Account Management, Microsoft Word, Microsoft Office, Event Management, Compliance, Excel, Word, Administrative Support, Volunteer Management, Volunteering, Non-profit Volunteer, Team Leadership, Team Building, Social Networking, Six Sigma
Education
Salem State College 2003 — 2008
Bachelor of Science, Business Administration
Medford High School 1993 — 1997
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Nalco Chemical Company August 2009 - Present
Nalco Chemical Company June 2007 - August 2009
Arbella Insurance Group August 2004 - June 2007
Education
Northeastern University 1999 — 2003
BS
Arbella Insurance Group March 2012 - Present
Arbella Insurance Group February 2009 - March 2012
Pioneer Investments October 2007 - November 2008
Pioneer Investments September 2005 - November 2007
General Electric May 1999 - September 2005
Skills
PowerPoint, Word, Outlook, Excel, Filemaker Pro, Event Planning, Microsoft Office, Customer Service, Administrative Support, Fundraising, Adobe Acrobat, Compliance, Event Management, Spreadsheets
Education
Salem State University 2003 — 2008
BS, Business Administration
Medford High School 1993 — 1997
diploma, college prep
Arbella Insurance Group June 2013 - Present
Empirix July 2012 - December 2012
Arrowstreet Capital July 2011 - December 2011
Ropes & Gray LLP July 2010 - December 2010
Messina Wildlife June 2009 - August 2009
Skills
SQL, Microsoft Office, Technical Support, Java, Eclipse, HTML, Tortoise SVN, Acronis, Ghost Imaging, RSA SecurID, Six Sigma Yellow Belt..., XML, Microsoft Excel
Education
Northeastern University 2008 — 2013
Information Science and Business, Computer Science, Business, Management
West Morris Mendham High School 2004 — 2008
High School Diploma
Miniter Group January 2015 - Present
Miniter Group October 2013 - Present
Arbella Insurance Group August 2012 - September 2013
Arbella Insurance Group July 2011 - August 2012
Arbella Insurance Group March 2009 - July 2011
Skills
Insurance, Process Improvement, Property, Commercial Insurance, Microsoft Office, Business Analysis, Requirements Gathering, Access, PowerPoint, Microsoft Word, Coaching, Leadership Development, Management, Team Building, Customer Service, Claim, Property & Casualty..., Risk Management, Strategic Planning, Claims Management, Vendor Management, Leadership, Performance Management, Training, Human Resources, Recruiting
Education
New England College of Business and Finance 2012 — 2013
Master of Business Administration (MBA)
WOMEN Unlimited 2012 — 2012
Leadership and Development
University of Michigan Business School 2005 — 2008
Bachelor of Business Administration (B.B.A.)
Arbella Insurance Group July 2015 - Present
Child & Family February 2015 - June 2015
Roger Williams University August 2011 - May 2015
Wakefield Municiple Gas & Light Department May 2012 - August 2012
Galvin Middle School June 2011 - August 2011
The Farmland March 2009 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Social Networking, Interpersonal Skills, Interpersonal..., Interpersonal...
Education
Roger Williams University 2011 — 2015
Psychology
Roger Williams University 2011 — 2015
Bachelor's degree, Psychology
Law Offices of Patricia L. Nagle, PC March 2011 - July 2014
Habitat for Humanity South Shore December 2012 - June 2013
Massachusetts Women of Today June 2012 - April 2013
Easton Women of Today, Inc. May 2012 - April 2013
Massachusetts Women of Today June 2011 - May 2012
Richard Law Offices, PC November 2010 - January 2012
Massachusetts Women of Today June 2010 - May 2011
Dream Dinners June 2006 - September 2010
Arbella Insurance Group January 1989 - September 2004
Knapp Shoes 1983 - 1985
Skills
Volunteering, Fundraising, Teamwork, Event Planning, Public Relations, Press Releases, Newsletters, Networking, Publicity, Microsoft Office, Proofreading, Editing, Leadership, Public Speaking, Social Networking, Customer Service, Marketing, Office Administration, Community Outreach, Social Media Marketing, Communication Written, Professional Networking, Social Media, Administrative..., Management, Nonprofits, Small Business, Event Management, Budgets, Research, Communication
Education
Stonehill College 1985 — 1993
B.S., Business Management
Plymouth Rock Assurance June 2015 - Present
Plymouth Rock Assurance April 2014 - June 2015
Arbella Insurance Group April 2013 - April 2014
Suffolk County District Attorney January 2012 - May 2012
Arbella Insurance Group November 2007 - January 2012
Senior Partners for Justice August 2010 - October 2010
Arbella Insurance Group May 2010 - August 2010
Law Offices of Timothy Burke June 2006 - October 2007
Skills
Criminal Law, Litigation, Westlaw, Legal Research, Legal Writing, Insurance, Public Speaking, Negotiation, Research, Customer Service, Claim, Litigation Management, Lexis
Education
New England School of Law 2009 — 2012
Doctor of Law (JD)
Western New England College 2002 — 2006
BS, Criminal Justice/Psychology
Bain & Company January 2015 - Present
Arbella Insurance Group July 2013 - December 2013
Education
Northeastern University 2011 — 2016
Bachelor of Science (B.S.), Economics, Finance and Accounting
Bearingstar Insurance April 2015 - Present
Harrington Insurance Agency, Inc. April 2008 - April 2015
Arbella Insurance Group January 2014 - February 2015
Arbella Insurance Group May 2005 - April 2008
Arbella Insurance Group November 2002 - May 2005
Skills
Customer Service, Training
Education
Stonehill College 1998 — 2002
Bachelor of Arts (BA), Psychology/Communications
Arbella Insurance Group September 2013 - Present
Arbella Insurance Group September 2012 - September 2013
Clean Harbors June 2012 - August 2012
Fleming Entertainment Enterprises September 2011 - December 2011
Fresh Catch Restaurant & Sushi Bar July 2009 - January 2011
Barbara's Consignment Boutique September 2009 - December 2010
Skills
Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, Microsoft Office, Facebook, Insurance, Social Media, Event Management, Food, Sales, Social Media Marketing, Social Networking
Education
Stonehill College 2008 — 2012
Bachelor of Science Business Administration, Marketing
Arbella Insurance Group May 2014 - Present
Skills
Hair Care, Makeup Artistry, Hair Extensions, Cuts, Blow Dry, Customer Service, Microsoft Office, Retail, Small Business, Insurance, Microsoft Excel, Team Building, Social Networking, Marketing, Sales, Microsoft Word
Education
New England College of Business and Finance
Four Seasons Investigations LLC 2011 - Present
Scope Medical 2006 - 2011
Arbella Insurance Group 1999 - 2006
Skills
Negotiation, Claim, Insurance, Legal Liability, Subrogation, Workers' Compensation..., Casualty, Workers Compensation, Claim Investigation, Liability, Investigation, Claims Investigations, Surveillance, Claims Handling, Claims Resolution, Background Checks, Private Investigations, Fraud, Risk Assessment, Corporate Security
Education
Northeastern University
BS
Notre Dame Academy 1990 — 1994
Pegasystems April 2013 - Present
Edgewater Technology December 2005 - March 2013
Delphi Technology October 1999 - December 2005
Effisoft USA 1997 - 1999
Willis North America 1995 - 1997
Arbella Insurance Group 1990 - 1995
Dewey Warren Ltd. 1988 - 1988
Skills
Contract Negotiation, Software Project..., SDLC, Requirements Analysis, Business Analysis, Requirements Gathering, Business Alignment, Property & Casualty..., Commercial Insurance, Personal Lines Auto, Umbrella Insurance, Insurance, Business Process, Data Modeling, Financial Services, Risk Management, Business Process..., Management Consulting, Leadership, Data Warehousing, Management
Education
Providence College 1986 — 1990
Bachelor of Science (BS)
McQuaid Jesuit High School 1982 — 1986
Arbella Insurance Group August 2015 - Present
Arbella Insurance Group August 2012 - Present
Arbella Insurance Group July 2011 - August 2012
Arbella Insurance Group June 2010 - August 2010
Arbella Insurance Group May 2009 - July 2009
State Street June 2008 - August 2008
Skills
PowerPoint, Social Media, Marketing, Microsoft Office, Online Research, Advertising, Social Media Marketing, Public Relations, Microsoft Excel
Education
Saint Anselm College 2007 — 2011
Bachelor of Arts, Business
Cleartelligence, Inc. August 2011 - Present
Corporate Technologies January 2007 - August 2011
RPF Consulting January 2004 - January 2007
Arbella Insurance Group 2004 - 2006
ROI Consulting, Inc. January 1997 - January 2004
EDS 1991 - 1996
Skills
BusinesObjects, Webi, Xcelsius, Crystal Reports, SharePoint, BusinessObjects Upgrades, BusinessObjects Training, BusinessObjects EIM and..., Data Integrator, Analytical Applications, BI Roadmaps, Business Intelligence, Data Warehouse..., Web Intelligence, BWA, HANA, Business Objects, Software Installation, Business Object, Training, Data Integration, Data Warehousing
Education
Providence College 1987 — 1991
BA, Computer Science
Licensed Private Detectives Association of Massachusetts April 2014 - Present
Four Seasons Investigations LLC 2009 - Present
Sleep HealthCenters 2006 - 2013
Summit Investigations 2008 - 2010
Claims Resource Group 2007 - 2009
BME Gateway 2005 - 2006
Mortgage Link 2004 - 2005
Arbella Insurance Group 2001 - 2004
Absolute Investigations 2000 - 2001
Insight Investigations 1998 - 2000
Skills
Contact Management, Customer Service, Managed Services, Building Strong..., Social Media, Client Presentation, New Business Development, Customer Retention, Team Building, Sleep Disorders, Surveillance, Research, Workers Compensation, Documentation Practices, Evidence Collection, Direct Sales, Entrepreneurship, Healthcare, Sales Presentations, Managed Care, Relationship Management, Physicians, Contract Negotiation, Sales, Long-term Customer..., Salesforce.com, Healthcare Management, Business Development, Management, Training, Insurance, Time Management, Sales Operations, Executive Management, Fraud, Medicare, HIPAA, Claims Management, Claim, Background Checks, Leadership
Education
Northeastern University
BS, Criminal Justice
Marriott Claims Services February 2001 - Present
Horace Mann January 2000 - January 2001
Arbella Insurance Group January 1994 - January 2000
Skills
Workers Compensation, Claim, Liability Analysis, Legal Liability, Liability, Litigation Management, Claims Management, Commercial Insurance, Insurance, Casualty Insurance, Property & Casualty..., Claim Investigation, General Insurance, Subrogation, Professional Liability
Education
Southern New Hampshire University 1990 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Arbella Insurance Group March 2011 - Present
Amica Mutual Insurance Co. August 2008 - January 2010
ProMutual Group June 2006 - July 2008
Skills
Claim, Insurance, Microsoft Office, Outlook, Property, Underwriting, Casualty, Claims Management, Property Damage, Microsoft Excel, Casualty Insurance, Microsoft Word
Education
Roger Williams University 2005 — 2008
BS, Management
Pegasystems June 2015 - Present
Symetra September 2014 - May 2015
Arbella Insurance Group February 2008 - August 2014
Wells Fargo Home Mortgage March 2007 - January 2008
Omni Claims Consultants, LLC. October 2005 - March 2007
Skills
Insurance, Underwriting, General Insurance, Process Improvement, Commercial Insurance, Mortgage Lending, Umbrella Insurance, Microsoft Excel, Customer Service, Casualty, Commercial Lines, FHA, Microsoft Office, Liability, Claim, Casualty Insurance, Management, Property, Research, Following Up, Prioritize Workload, Skilled Multi-tasker
Education
Saint Michael's College 2001 — 2005
Bachelor of Arts (B.A.), History, 3.7
Belmont High School, Belmont MA 1997 — 2001
History
Massachusetts Property Insurance Underwriting Association July 2014 - Present
Arbella Insurance Group December 2012 - June 2014
Colliers International-N.E December 2010 - December 2012
Coverys September 2007 - December 2010
Pricewaterhouse Coopers, LLP August 2005 - January 2007
Skills
Excel, Reconciliations, Customer Service, Dynamics, External Audit, Expense Management, Accounting, General Ledger, Account Reconciliation, Analysis, Bank Reconciliation, FRx, Finance, Financial Statements, Fixed Assets, Invoicing, Journal Entries, Microsoft Excel
Education
Suffolk University 2003 — 2005
Bachelor’s Degree, Business Administration with a concentration in Accounting
Arbella Insurance Group August 2015 - Present
Liberty Mutual, Commercial Markets May 2007 - August 2015
Liberty Mutual WC Technical Operations January 2006 - May 2007
Liberty Mutual, Business Markets February 2004 - January 2006
Liberty Mutual OH & MA June 1998 - January 2004
Skills
Liability Analysis, Insurance, Workers Compensation, Underwriting, Inland Marine, Property, Pricing Strategy, Umbrella Insurance, Retention Strategies, Excess, Customer Retention, Captives, Risk Management, Enterprise Risk..., General Insurance, Brokers, Reinsurance, Management, Process Improvement, Property & Casualty..., Casualty, Commercial Lines, Commercial Insurance, CPCU, Financial Analysis, Risk Assessment, Analysis, Liability, Strategic Planning, Casualty Insurance
Education
Suffolk University - Sawyer Business School 2005 — 2008
MBA, General Business
Ohio Wesleyan University 1994 — 1998
BA, Economics
Copley High School
GE Lighting January 2015 - Present
Elite Volleyball Training Center August 2010 - Present
Arbella Insurance Group January 2014 - June 2014
Spotify September 2013 - December 2013
Camp Akita May 2013 - July 2013
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Mac and PC Programming, Management, Social Media, Event Planning, Public Speaking, Social Networking, Teamwork
Education
Northeastern University 2012 — 2016
Candidate for Bachelor of Science Degree in Business Administration, Marketing and Management, 5th year
University of the Pacific - Eberhardt School of Business 2011 — 2012
International Business
Wellington Management October 2011 - Present
Plymouth Rock Assurance March 2008 - October 2011
Arbella Insurance Group May 2006 - March 2008
State Street Corporation June 2000 - May 2006
Skills
SDLC, Requirements Analysis, SOA, Agile Methodologies, Oracle, SQL, PL/SQL, Spring, Java Enterprise Edition, Software Project..., Requirements Gathering, Web Applications, Java, Software Development, Quality Assurance, Spring Framework, Business Analysis
Education
Northeastern University 1999 — 2001
Master of Science, Information Systems
University of Calcutta 1994 — 1998
Bachelor of Technology, Textile Technology
South Point High School 1979 — 1993
Higher Secondary, Science
Stacy's Pita Chip Company/Frito Lay September 2005 - Present
Arbella Insurance Group 2000 - 2005
Fisher Scientific 1987 - 2000
Education
Northeastern University
Arbella 2008 - Present
Arbella Insurance Group April 2005 - August 2008
Commonwealth mutual 1995 - 2002
Education
Salem State University 1976 — 1980
Arbella Insurance Group April 2001 - Present
Education
Nichols College 1990 — 1994
BSBA, Economics and Accounting
Mt. Washington Assurance May 2006 - Present
Plymouth Rock Assurance January 2005 - May 2006
Plymouth Rock Assurance February 1998 - December 2004
Managed Comp, Inc. October 1996 - January 1998
Arbella Insurance Group July 1995 - October 1996
Arbella Insurance Group July 1988 - June 1995
Skills
Management, Sales, Customer Service, Insurance, Sales Management, Property & Casualty..., Team Leadership, Underwriting, Marketing Strategy, New Business Development, Sales Operations, Marketing, Strategic Planning, Workers Compensation, Cross-functional Team..., Account Management, Commercial Insurance, Leadership
Education
Norwich University 1984 — 1988
BS, Business Administration
Billerica Memorial High School 1980 — 1984
CVS Caremark Corporation February 2012 - Present
CVS Caremark Corporation June 2010 - March 2012
Perot Systems September 2004 - September 2010
CVS Caremark Corporation March 1998 - September 2004
Arbella Insurance Group September 1990 - March 1998
AT&T Communitcations October 1984 - September 1990
Skills
ITIL Certified, Lean Six Sigma - Yellow..., Security Audits, Disaster Recovery, Databases, SQL Server, Database Security, Database Administration, Oracle Administration, IBM Guardium Database..., Database Monitoring, Microsoft SQL Server, Oracle, Solaris, System Administration, High Availability, Oracle RAC, Information Security, Windows Server, Infrastructure, Unix
Education
Rhode Island College 1980 — 1983
B.S.., Business Management
New England Institute of Technology
Associates Degree, Computer Programming
Arbella Insurance Group 1991 - Present
Mariner Newspapers 1986 - 1990
Skills
Insurance, Product Management, Analysis, Property & Casualty..., Underwriting, Commercial Lines, General Insurance, Business Analysis, Commercial Insurance, Claim, Casualty, Requirements Analysis, Management, Customer Service, Requirements Gathering, Process Improvement, Business Requirements
Education
The University of Texas at Austin 1981 — 1985
Bachelor, Journalism
Dover-Sherborn Regional High School
Arbella Insurance Group July 2012 - Present
EMC March 2012 - July 2012
Blue Cod Technologies February 2009 - August 2011
Arbella Mutual Insurance Company2004 May 2004 - February 2009
Homesite Insurance Company April 2001 - May 2004
Providence Washington Insurance Company May 1999 - April 2001
Safeco Insurance Company March 1997 - May 1999
Needham Electric Electric Supply Company December 1994 - January 1997
Skills
Property & Casualty..., Underwriting, Insurance, Testing, User Acceptance Testing, Business Requirements, SDLC, Requirements Gathering, Visio, Agile Methodologies, Visual Studio
Education
Sullivan and Cogliano Training Center
Certificate of Completion, Computer Repair Program
Nichols College 1990 — 1994
Bachelors, Business
Nichols College 1990 — 1994
Bachelor's Degree, Management
Universal American Corporation September 2005 - Present
The Institute of Internal Auditors January 1996 - Present
Arbella Insurance Group February 1997 - July 2005
Hanover Insurance 1988 - 1997
Skills
Internal Audit, Enterprise Risk..., Sarbanes-Oxley Act, Internal Controls, IT Audit, Sarbanes-Oxley, Auditing, Risk Assessment, Fraud, Risk Management, COSO, Governance, Corporate Governance, Financial Reporting, Financial Risk
Education
Rhode Island College
BA, Anthropology
St Xavier's Academy
University of Rhode Island - College of Business Administration
MBA, Management
Arbella Insurance Group 2009 - Present
Compdel Inc. 2008 - 2009
Fiserv Inc. November 2005 - 2008
Fiserv Inc. September 2004 - October 2005
Results International Systems June 2001 - August 2004
Skills
Vendor Management, CRM, Strategic Planning, Project Management, Software Development, Outsourcing, SDLC, Start-ups, Management, Insurance, Leadership, Program Management
Education
The Ohio State University 2004 — 2006
Executive MBA
University of Pune 1986 — 1994
B.E, Electronics
Coverys September 2002 - Present
Arbella Insurance Group 1992 - 2002
Skills
IT Management, IT Strategy, Information Technology, Project Management, IT Infrastructure..., Vendor Management, Disaster Recovery, IT Governance, Information Security, Business Analysis, Insurance, Risk Management, HIPAA, Microsoft Office, SDLC, Governance, Active Directory, Visio, SharePoint, Management, Requirements Analysis, Process Improvement
Education
Northeastern University 1997 — 1998
Certificate of Professional Achievement, Data Communications Systems Technology
Northeastern University 1997 — 1998
Certificate of Professional Achievement, Local Area Networks
Saint Michael's College 1988 — 1992
Bachelor of Science, Business Administration
Kim Holmbeck Consulting, LLC April 2015 - Present
Pacific HI-Tech December 2014 - Present
First Insurance Company of Hawaii May 2011 - Present
Insurance Systems Inc. January 2009 - May 2011
FCCI May 2007 - January 2009
Arbella Insurance Group 2007 - 2009
OneBeacon Insurance 1999 - 2007
OneBeacon 1999 - 2003
Skills
Underwriting, Property & Casualty..., Project Management, Business Process, Business Requirements, Analysis, Requirements Gathering, Integration, Software Documentation, Software Project..., PMP, SDLC, Vendor Management, SharePoint, Business Analysis, Business Process..., Claim, Commercial Insurance, Insurance, Process Improvement, Program Management, Property, Requirements Analysis, Risk Management, Visio
Education
Salve Regina University 2006 — 2009
MBA, Business Management
Stonehill College
BS, Management
Arbella Insurance Group March 2000 - Present
Skills
Insurance, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Process Improvement, PowerPoint, Property, Analysis, Sales
Education
Quincy College 1994 — 1996
Early Childhood Education and Teaching
Monsignor Ryan Memorial High School
Arbella Insurance Group Team LeadHomesite Insurance2002 - 2005
CompUSA 1997 - 2002
Education
North Shore Community College 2002 — 2008
Sun Life Financial April 2005 - Present
On-track Consulting February 2004 - March 2005
AEO Management Services, Inc July 1983 - December 2003
Boston Gas January 1999 - November 2003
KeySpan 2001 - 2003
Keyspan Energy Delivery 2000 - 2003
Arbella Insurance Group March 1998 - December 1998
Boston Gas April 1996 - March 1998
First Data Corporation March 1995 - April 1996
Boston Gas December 1987 - March 1995
Skills
Project Management, Program Management, SDLC, Requirements Gathering, Business Analysis, Project Planning, Requirements Analysis, Business Requirements
Education
State University of New York College at Potsdam 1968 — 1972
BA, Computer Sciences
Liberty Mutual Insurance Director, Product AnalysisLiberty Mutual Insurance2008 - Present
Liberty Mutual Insurance 2004 - 2008
Arbella Insurance Group 1999 - 2004
Skills
Property & Casualty..., Insurance, General Insurance, Business Analysis, Underwriting
Education
Providence College 1985 — 1989
Bachelor of Arts (B.A.), Political Science and Government
Kodak Graphic Communications Canada 2007 - Present
Kodak Graphic Communications Canada 2006 - 2007
Arbella Insurance Group 2000 - 2001
Skills
Color Management, Computer Hardware, Digital Imaging, Digital Printing, Pre-press, Printers, Scanners, Technical Support, Troubleshooting
Education
Justice Institute of BC , Paramedics Academy 2004 — 2005
Emergency Medical Responder
Quincy College 1999 — 2001
Computer Science
University of National and World Economy - Sofia Bulgaria 1994 — 1998
International Business Relations
Arbella Insurance Group February 2014 - Present
Arbella Insurance Group August 2011 - February 2014
Arbella Insurance Group January 2010 - August 2011
Dellaria Salon August 2006 - December 2009
Skills
Customer Service, Claims Handling, Customer Satisfaction, Organization, Customer Support, Communication Skills, Client Relations Skills, Auto Claims, Property Claims, Microsoft Office, Outlook, Public Relations, Insurance, Claim, Time Management, Telephone Skills, Highly detail oriented, Interpersonal..., Microsoft Word, Claims Resolution, Call Centers, Claim Investigation, Phone Etiquette
Education
Salem State College 2005 — 2009
Bachelor of Science (BS), Communication, Journalism, and Related Programs
State Street March 2015 - Present
Arbella Insurance Group November 2013 - March 2015
Alliance Data April 2012 - November 2013
University of Illinois at Urbana-Champaign August 2006 - April 2012
Skills
Matlab, R, SAS, Statistics, Statistical Modeling, C++, Operations Research, Mathematical Modeling, Predictive Modeling
Education
University of Illinois at Urbana-Champaign 2006 — 2011
PhD, Industrial & Enterprise Systems Engineering
University of Illinois at Urbana-Champaign 2009 — 2010
MS, Statistics
Shanghai Jiao Tong University 2003 — 2006
MS, Management Science & Engineering
Liberty Mutual April 2011 - Present
Arbella Insurance Group September 2009 - April 2011
Independant Consultant June 2009 - September 2009
Concord Group Insurance February 2007 - June 2009
Liberty Mutual June 1987 - February 2007
Skills
Business Analysis, Business Requirements, Software Documentation, Process Improvement, MS Project, Project Management, Program Management, Insurance, Analysis, Visio, Requirements Analysis, Management, Agile & Waterfall..., Quality Assurance, Project Planning, Testing
Education
The George Washington University
Masters Certificate, Project Management
Rivier College 1983 — 1987
BS, Management
Boston Children's Hospital March 2014 - Present
Boston Children's Hospital September 2011 - March 2014
Arbella Insurance Group March 2010 - August 2011
Skills
Meeting Planning, Meeting Management, Hospital Operations, Event Planning, Customer Service, Outlook, Training, Microsoft Excel, Social Media, Fundraising, PowerPoint, Facebook, Public Speaking, Social Networking, Microsoft Word, SharePoint, Nonprofits, Non-profit...
Education
Susquehanna University 2005 — 2009
BA, Corporate Communications
Arbella Insurance Group August 2004 - Present
Arbella Insurance Group June 2004 - May 2010
Textron Systems January 1978 - October 1982
Skills
Claims Management, Claims Auditing, General Insurance, Training, Business Analysis, Subrogation, Train New Employees, Property and Casualty, Employee Training, Technology, Financial Services, Commercial Lines, Casualty, Legal Liability, Time Management, Reinsurance, Property & Casualty..., Management, Insurance, Auditing, Claim
Education
University of Phoenix 2009 — 2011
Master's degree, Adult Education and Training, 3.99
Insurance Institute of America 1995 — 1997
Associate in Management, Insurance
Rhode Island College 1977 — 1982
Bachelor of Arts (BA), Business Administration and Management, General
Waste Management December 2006 - Present
Toll Brothers April 2006 - December 2006
Arbella Insurance Group 2004 - 2006
Skills
Account Management, Cold Calling, Sales Management, Negotiation, Salesforce.com, Sales, Customer Service, Customer Satisfaction
Education
Saint Anselm College 1999 — 2003
BA, Business Administration and Management, General
Westford Academy
Santander Bank, N.A. March 2015 - Present
Santander Bank, N.A. July 2014 - March 2015
Santander Bank, N.A. May 2014 - July 2014
Santander Bank, N.A. August 2013 - April 2014
Arbella Insurance Group December 2010 - August 2013
State Street July 2008 - December 2010
State Street August 2006 - July 2008
Skills
Financial Reporting, Internal Controls, Internal Audit, Auditing, Risk Management, Account Reconciliation, Financial Services, Finance, Microsoft Excel, Insurance, Analysis, Business Analysis, Investments, Outlook, Microsoft Word, PowerPoint, Microsoft Office, COSO, Change Management, Business Process..., Accounting, Sarbanes-Oxley Act, Financial Analysis, Model Audit Rule, Reinsurance, Property & Casualty..., Mutual Funds, Fund Administration, Securities, Business Continuity, Process Improvement, SSAE 16
Education
Quinnipiac University 2002 — 2006
BS, International Business; Minor in Spanish
Arbella Insurance Group Enterprise Technology Security AdministratorArbella Insurance1994 - Present
Arbella 1994 - Present
Education
Quincy College 1975 — 1978
AS, Business Law
North Quincy High School 1965 — 1967
HDS
Aronson Insurance March 2011 - Present
Travelers Insurance Company January 2008 - March 2011
Albert J. Marchionne Insurance Agency February 2006 - December 2008
Arbella Insurance Group 2003 - 2006
Skills
General Insurance, Insurance, Commercial Insurance, Property & Casualty..., Underwriting, Legal Liability, Brokers, Workers Compensation, Umbrella Insurance, Claims Management, Selling, Professional Liability, Casualty, Customer Service, Liability, Sales, Commercial Lines, Employee Benefits, Marketing, Risk Management, Employment Practices..., Reinsurance, Health Insurance, Claim, D&O, Life Insurance, Inland Marine, Insurance Brokerage, Liability Analysis, Excess, Claim Investigation, Disability Insurance, Relationship Management, Small Business, Subrogation, Homeowners, Captives, Customer Retention, Casualty Insurance
Education
National Alliance 2002 — 2003
CIC, Insurance
Stonehill College 1987 — 1991
BS, Health Care Administration
Université Paris-Sorbonne 1990 — 1990
Semester Abroad, French Language and Literature
Canton High School
Arbella Insurance Group August 2005 - Present
VADAR Systems Inc. January 2001 - August 2005
Law office of Ellis and Associates April 1996 - December 2000
Education
Worcester State University 1987 — 1991
BS, Math & Computer Science
Quinsigamond Community College 1981 — 1984
Associate's degree program, Basic Engineering
Arbella Insurance Group August 2015 - Present
Utica National Insurance Group July 2012 - Present
Utica National Insurance Group April 2010 - July 2012
Utica National Insurance Group June 2009 - April 2010
Utica National Insurance Group February 2008 - January 2009
Utica National Insurance Group June 2005 - February 2008
Skills
Business Development, Casualty, Commercial Insurance, Commercial Lines, General Insurance, Insurance, Legal Liability, Property & Casualty..., Underwriting, Workers Compensation
Education
CIC
Nichols College 2003 — 2005
BSBA, General Business
MAPFRE Insurance May 2015 - Present
Global Logic September 2013 - April 2015
FirstBest September 2013 - April 2015
Prestwick Holdings September 2011 - June 2013
Blue Cod Technologies August 2008 - August 2011
Arbella Insurance Group 2000 - 2008
Hanover Insurance 1987 - 1994
Skills
Insurance, Underwriting, Process Improvement, Property & Casualty..., SDLC, Business Analysis, Requirements Analysis, Management, Business Process..., Leadership, Project Management, Analysis, Software Documentation, Risk Management, Business Process, Business Requirements, Software Project..., Vendor Management, IT Strategy, Business Intelligence, Requirements Gathering, Visio, Quality Assurance, General Insurance, Program Management, Enterprise Architecture, CRM, Project Portfolio..., Cross-functional Team..., User Acceptance Testing, Integration, PMP, Commercial Insurance, Agile Methodologies, PMO, Claim, Enterprise Software
Education
Purdue University 1975 — 1979
BS, Management
Arbella Insurance Group February 1989 - Present
Kemper Insurance December 1979 - February 1989
Skills
Underwriting, Negotiation, Customer Relations, Property & Casualty..., Insurance, General Insurance, Casualty Insurance, Commercial Insurance, Liability, Umbrella Insurance, Workers Compensation, Commercial Lines, Customer Service, Team Building, Brokers, Casualty, Account Management, Strategic Planning, Legal Liability, Customer Retention, Professional Liability
Education
Tufts University 1970 — 1974
Early Childhood Education and Teaching
Arbella Insurance Group September 2006 - Present
Social Security Law Group October 2001 - August 2005
United States Marine Corps November 1977 - October 2001
Norwich University 1996 - 2001
U.S. Army June 1971 - October 1977
Education
Naval War College 1989 — 1990
MS, National Military Strategy
University of Southern California 1973 — 1974
MS, Education
University of Rhode Island - College of Business Administration 1967 — 1971
BS, Business
Arbella Insurance Group LPLechmere1987 - 1997
Skills
Casualty Insurance, Fraud, Claim Investigation, Insurance, Claims Management, Legal Liability, Subrogation, Claim, Liability, Commercial Insurance, Workers Compensation, Commercial Lines, Property & Casualty..., Customer Service, Liability Analysis, Casualty, General Insurance, Property Damage, AIC
Education
Salem State University 1988 — 1992
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
The Great Frame Up May 2015 - Present
Arbella Insurance Group March 1990 - May 2015
arbella insurance group 1990 - 2000
Skills
Requirements Gathering, Requirements Analysis, Business Requirements, Business Analysis, Data Warehousing, Data Modeling, PL/SQL, Agile Methodologies, Microsoft SQL Server, Process Improvement, Software Project..., Visio, SDLC, Insurance
Education
Quincy College 1977 — 1979
Associates, Computer Science
Arbella Insurance Group May 2013 - Present
Arbella Insurance Group May 2005 - May 2013
Citistreet March 2003 - May 2005
Skills
Applicant Tracking..., Recruiting, Process Improvement, Insurance, Onboarding, Talent Acquisition, Human Resources, Employee Relations, Vendor Management, Talent Management, Workers Compensation, Internet Recruiting, Interviews, Management, Customer Service, Employee Benefits, Analysis
Education
New England College of Business and Finance
Bachelor of Business Administration (BBA), Business Management
Gen Re March 2015 - Present
Gen Re November 2009 - March 2015
Perr&Knight July 2008 - December 2009
Arbella Insurance Group June 2005 - July 2007
Education
University of Southern California - Marshall School of Business 2007 — 2009
MBA, Business Administration
American Institute for CPCU 2003 — 2006
CPCU, Insurance
Northeastern University 1997 — 2002
Bachelor, Finance and Insurance
McKesson Health Solutions January 2013 - Present
Arbella Insurance Group June 2010 - December 2012
American Student Assistance May 2000 - November 2009
Policy Management Systems Corp. 1995 - 2000
Skills
Quality Assurance, Test Planning, Scrum, SDLC, Agile Methodologies, Testing, Software Quality..., Quality Center, Manual Testing, SQL, QTP, Test Strategy, Business Process, WinRunner, User Acceptance Testing
Education
Methodist College
Northeastern University
Arbella Insurance Group October 2010 - Present
Education
Nichols College 2006 — 2010
Blue Cross Blue Shield of Rhode Island 2010 - Present
Arbella Insurance Group March 2006 - October 2009
Electronic Data Systems October 2005 - March 2006
State Street Research & Management September 2002 - March 2005
Covansys March 1997 - September 2002
Blue Cross and Blue Shield January 1985 - March 1997
Skills
Requirements Gathering, Project Management, Vendor Management, Business Requirements, Visio, Program Management, SharePoint, Software Project...
Education
Northeastern University 1991 — 1995
BS, Environmental Engineering
Arbella Insurance Group February 2010 - Present
Arbella Mutual Insurance Company December 2003 - August 2008
Kemper Insurance Company July 2001 - December 2003
Kemper Insurance Company September 1996 - July 2001
Plymouth County District Attorneys Ofice September 1994 - July 1996
Education
Salve Regina University 1988 — 1992
Bachelor of Arts, Administration of Justice
National Insurance Institute of America
Associate, Claims
Arbella Insurance Group January 2014 - Present
Travelers January 2009 - January 2014
Zurich Financial Services 1996 - 2009
Royal Sun Alliance 1993 - 1996
Great American Insurance 1986 - 1993
Skills
Strategic Planning, Process Improvement, Product Development, Talent Management, Change Management, Business Planning, Leadership Development, Business Analytics, Influential, Innovative Thinking, Organizational..., Employee Engagement, Team Building, Customer Service, Data Analysis, Governance, Inventory Management, Insurance, Litigation Management, Coaching, Operations, Quality Management, Risk Management, Vendor Management, Negotiation, Career Pathing, Claims, General Liability, Compliance, Performance Management, Liability, Team Leadership, Mentoring, Workers Compensation, Executive Management, Analysis, Public Speaking, Claims Management, Cross-functional Team..., Claim, Insurance Law, Legal Liability, Property & Casualty..., Commercial Lines, Professional Liability, Casualty, Liability Analysis, Claim Investigation, Property Damage, Commercial Insurance
Education
State University of New York College at Potsdam 1982 — 1986
BA, Political Science
American Educational Institute 1994 — 1995
Senior Claim Law Associate
Arbella Insurance Group July 2012 - Present
Arbella Insurance Group June 2006 - July 2012
Arbella Insurance Group January 2000 - June 2006
Arbella Insurance Group April 1995 - December 1999
Skills
Insurance, Vendor Management, Business Analysis, Disaster Recovery, Property & Casualty..., Process Improvement, General Insurance, User Acceptance Testing, Microsoft Office, Outlook, Customer Satisfaction, Resource Management, Management, Staff Supervision, Chartered Property and..., Certified Internal..., Requirements Gathering, Claims Management
Education
Saint Anselm College 1986 — 1990
Bachelors, Financial Economics, Human Relations and Work
Norwood High School
KEC Holdings LLC May 2013 - Present
KBS Productions, Inc. 2008 - 2013
DexGen Pharmaceuticals, Inc. January 1999 - June 2008
N. C. Nielsen 1992 - 1994
Bristol Myers Products 1990 - 1992
Arbella Insurance Group 1988 - 1990
Kemper 1986 - 1988
Skills
Acting, Blogger, Blogging, Comedy, Digital Media, Editing, Feature Films, Entertainment, Film, Film Production, Final Cut Pro, Marketing, New Media, Screenwriting, Social Media, Social Media Marketing, Television, Video, Video Production
Education
Southern Connecticut State University
Bachelor of Arts (B.A.), English; Professional Writing Specialization
University of Connecticut
Bachelor of Arts (B.A.), English Language and Literature/Letters
Harrington Insurance Agency October 2009 - Present
Arbella Insurance Group December 2007 - October 2009
Education
Northeastern University 1990 — 1995
BA, Communications / Business
Arbella Insurance Group April 2010 - Present
Office Environments of New England October 2005 - March 2009
Design Partnership of Cambridge 1998 - 2005
Skills
Space-planning, Interior Design, SketchUp, Submittals, AutoCAD, Architectural Drawings, Furniture, CAD, Illustrator, Adobe Acrobat, Facilities Management, Space planning, Construction, Interior Architecture, Space Planning, Furnishings, Design Research, LEED AP, FF&E
Education
Syracuse University 1989 — 1993
BFA, Interior Design
Arbella Insurance Group March 2012 - Present
Travelers March 2000 - March 2012
Skills
Property & Casualty..., Claims Management, Insurance, Customer Service, Underwriting, Customer Satisfaction, Team Building, Training, Commercial Lines, Microsoft Office, Strategic Planning, Workers Compensation, Commercial Insurance, Casualty, General Insurance, Microsoft Excel, Legal Liability, Claim, CPCU, PowerPoint, Water Damage
Education
Danvers High School
North Shore Community College
Associates, Business Management
Arbella Insurance Group June 2012 - October 2013
Fidelity Investments July 2010 - September 2010
Skills
Vertica, Customer Service, Hadoop, SQL, Databases, Oracle, Linux, PHP, Visual Studio, MySQL, ETL, PL/SQL, JavaScript, SQL database design, Data Analysis, Data Modeling, VMware, Visio, HTML 5, Microsoft SQL Server, Business Objects, Data Warehousing, Website Development, Informatica, PowerCenter, IBM Tivoli, Oracle SQL, XML Databases, Unix Shell Scripting, Database Administration, Business Intelligence, HTML5, Advanced CSS, PowerDesigner, Toad, Erwin, SQL Navigator, LAMP, Java, Needs Analysis, Technology Transfer, Organizational Behavior, Computer Security, Interactive Media, ActionScript, Human-computer..., Usability Testing, Usability Design, Microsoft Office, SharePoint
Education
Rochester Institute of Technology 2008 — 2012
Bachelor’s Degree, BS Information Science - Concentration in Database and Web Development. Minor in Psychology, Graduated with Honors, Dean's List
Arbella Insurance Group December 2014 - Present
Arbella Insurance Group June 2013 - December 2014
ES3 June 2012 - December 2012
Merrill Associates, Inc. May 2011 - August 2011
Skills
Microsoft Excel, Analytics, Data Analysis, Process Improvement, Industrial Engineering, Operations Research, Business Analysis, SQL, Teamwork, Research, Microsoft Office, Troubleshooting, Microsoft SQL Server, Business Requirements, System Testing, User Acceptance Testing, Business Process..., Requirements Gathering, Requirements Analysis, Leadership, Visio, Customer Service
Education
Northeastern University 2011 — 2013
M.S., Operations Research
Providence College 2007 — 2011
B.S., Applied Physics
Boston College High School 2003 — 2007
Arbella Insurance Group August 2005 - Present
VADAR Systems Inc. January 2001 - August 2005
Law office of Ellis and Associates April 1996 - December 2000
Education
Worcester State University 1987 — 1991
Bachelor’s Degree, Mathematics and Computer Science, 3.6
Quinsigamond Community College 1981 — 1984
Basic Engineering
Arbella Insurance Group
Skills
Claim, General Insurance, Claims Management, Risk Management, Insurance
Education
Norwich University
Bachelor of Science (BS)
TriMark USA January 2010 - Present
TriMark USA April 2008 - January 2010
Arbella Insurance Group April 2001 - April 2008
Harte-Hanks Data Technologies January 1999 - April 2001
Stavis Seafoods 1997 - 1999
Skills
ERP, Business Intelligence, ETL, Crystal Reports, CRM, Enterprise Architecture, Project Management, Program Management, Process Improvement, Business Process, Strategic Planning, Management, Enterprise Software, Pre-sales, Leadership, Requirements Analysis, Integration, Business Analysis
Education
Nichols College 1990 — 1994
BSBA, Economics, Accounting
Arbella Insurance Group 2010 - Present
Commonwealth of Massachusetts, Registry of Motor Vehicles 1994 - 2010
US Navy 1989 - 1993
Skills
Customer Satisfaction, Customer Service, Outlook, Process Improvement, Insurance, Team Building, Training, Leadership, Management, Strategic Planning, Public Speaking, Vendor Management, Program Management, Property & Casualty..., Nonprofits, Government
Education
Salem State University
Bachelor of Arts (B.A.), English Language and Literature
Arbella Insurance Group 1990 - Present
Skills
Property & Casualty..., Claim, General Insurance, Claims Management, Insurance, Casualty, Legal Liability, CPCU, Liability, Property Damage, Claim Investigation
Education
Nichols College 1980 — 1984
Business Administration and Management, General
Coverys 2012 - Present
Arbella Insurance Group 2005 - 2011
Chartis (Lexington Insurance) 2004 - 2005
OneBeacon Insurance 1998 - 2003
Electric Insurance Company 1997 - 1998
Skills
Insurance, Underwriting, Property & Casualty..., Business Requirements, Business Analysis, Claim, Requirements Gathering, Requirements Analysis, Reinsurance, General Insurance, User Acceptance Testing, SDLC, Analysis, Program Management
Education
Rochester Institute of Technology
B.S., Finance, Economics
Tedeschi Food Shops, Inc. May 2010 - Present
Ristorante Vecchia Roma January 2006 - Present
Arbella Insurance Group January 1996 - February 2007
Skills
Management, Customer Service, Public Speaking, Leadership, Training, Budgets, Strategic Planning, Microsoft Office, Event Planning, Business Development, Marketing Strategy
Education
Newbury College
Associate's degree, Computer Science, 3.5
Arbella Insurance Group August 2011 - Present
Education
Suffolk University 2008 — 2011
Bachelor of Arts, Psychology
Arbella Insurance Group April 2005 - October 2011
Quincy Mutual Fire Insurance Company 1996 - 2005
Aetna Life and Casualty 1993 - 1996
Education
CURRY COLLEGE, Milton, MA 2006 — 2008
Business
Northeastern-Tufts University
Dental Assistant, Certified Dental Assistant
Quincy College
Certified Dental Technician, Dentistry
ATP Landscaping Services LLC 1996 - Present
Arbella Insurance Group June 2001 - December 2007
Branson Ultrasonics January 1999 - June 2001
InteliData Technologies Corporation August 1996 - December 1998
Bennett, Kielson, Storch & Company, LLP June 1994 - August 1996
Skills
Accounting, Internal Controls, Account Reconciliation, Accounts Payable, Financial Reporting, Managerial Finance, Process Improvement
Education
Pace University - Lubin School of Business
BBA, Public Accounting
Arbella Insurance Group April 2009 - Present
The Hartford February 2006 - January 2009
Sun Life Financial July 2004 - February 2006
EDS January 2003 - July 2004
Citi Bank/ FI August 1998 - December 2001
Advest, Inc. August 1993 - August 1998
Society for Savings Bank 1987 - 1993
Skills
Call Centers, Process Improvement, Vendor Management, Insurance, Customer Satisfaction, Business Analysis, Customer Service, Management, Performance Management, Training, Operations Management, Team Leadership, Leadership, Risk Management, Coaching, Change Management, Project Management, Team Building, Business Process..., Employee Training
Education
Southern Connecticut State University
Bachelor Social Work
Arbella Insurance Group September 1989 - Present
Blue Cross Blue Shield of Massachusetts September 1984 - September 1985
Kemper October 1973 - September 1978
Skills
Insurance, Vendor Management, Customer Service, Process Improvement, Property & Casualty..., Claim, Risk Management, General Insurance, Liability
Education
North Quincy High School 1970 — 1973
Northeastern University
A.I.M. Mutual Insurance Companies May 2013 - Present
Arbella Insurance Group 2004 - 2012
Northeastern Family Institute, Inc. December 2000 - June 2004
Skills
Insurance, Claim, Liability, Subrogation, Property Damage, Personal Injury, Negotiation, Customer Service, Arbitration, Property & Casualty..., General Insurance, Commercial Insurance, Workers Compensation, Claims Handling, Auto Claims, Claim Investigation
Education
Providence College 1995 — 1999
Bachelor of Arts (B.A.), Health Policy & Management
Arbella Insurance Group July 2012 - January 2013
Wayfair June 2011 - December 2011
Education
Northeastern University 2009 — 2014
Bachelor of Science, Mathematics and Finance
Northeastern University 2009 — 2014
Northeastern University 2009 — 2014
Arbella Insurance Group
Skills
Insurance
Education
Quincy College 1994 — 1995
South Weymouth High 1984 — 1988
Liberty Mutual Insurance September 2015 - Present
Liberty Mutual Insurance September 2014 - August 2015
Liberty Mutual Insurance January 2014 - August 2014
Arbella Insurance Group January 2013 - June 2013
Property and Portfolio Research January 2012 - June 2012
Skills
Research Analytics, Data Analysis, Risk Analysis, Actuarial Science, Microsoft Excel, Microsoft Office, Stata, Actuarial Exams
Education
Northeastern University 2009 — 2014
Bachelor of Science (BS), Economics, 3.7
Lincoln Academy 2005 — 2009
Arbella Insurance Group April 2014 - Present
Arbella Insurance Group April 1990 - Present
Arbella Insurance Group June 2008 - April 2014
Kemper Insurance February 1974 - August 1988
Skills
Business Analysis, Training, Insurance, Commercial Lines, Leadership, Management, General Insurance, Casualty Insurance, Customer Service
Education
Quincy College
ABS, Business Administration and Management, General
Arbella Insurance Group August 2015 - Present
Arbella Insurance Group December 2011 - August 2015
Arbella Insurance Group February 2008 - December 2011
Animal Rescue League of Boston June 2006 - August 2006
Skills
Claim, Claims Management, Property & Casualty..., Liability, Subrogation, Casualty, Legal Liability, Property Damage, Claim Investigation, General Insurance, Commercial Insurance, Insurance, Commercial Lines, Liability Analysis, Property Claims, Casualty Insurance
Education
Southern New Hampshire University 2003 — 2007
Bachelor of Arts (B.A.), European History
Harleysville Insurance October 2010 - Present
Travelers June 1999 - November 2009
Arbella Insurance Group August 1987 - June 1999
Skills
Commercial Insurance, Property & Casualty..., Insurance, Underwriting, Liability, Casualty Insurance, General Insurance, Legal Liability, Claim, Workers Compensation
Education
Rhode Island College 1982 — 1983
Arbella Insurance Group July 2015 - Present
Arbella Insurance Group February 2013 - Present
Liberty Mutual Insurance October 2011 - February 2013
Skills
Claim, Customer Service, General Insurance, Event Planning, Microsoft Excel, Microsoft Word, Microsoft Office, Property, Risk Management
Education
Roger Williams University 2008 — 2010
Bachelor of Science (B.S.), International Business