Arch Wireless
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Arch Wireless Employees
CU Direct August 2015 - Present
CommunityAmerica Credit Union August 2014 - August 2015
CommunityAmerica Credit Union January 2008 - August 2014
CommunityAmerica Credit Union March 2007 - January 2008
CommunityAmerica Credit Union March 2002 - March 2007
Arch Wireless 1999 - 2002
Skills
Credit, Banking, Coaching, Problem Solving, Loans, Underwriting, Team Building, Financial Analysis, Consumer Lending, Relationship Management, Credit Cards, Credit Unions, Credit Analysis, New Business Development, Credit Risk, Loan Origination, Risk Management, Retail Banking, Mortgage Lending, Commercial Lending, Loan Servicing, Sales, Process Improvement, Leadership, Team Leadership, Commercial Banking, Finance, Small Business Lending
Education
Iowa State University 1992 — 1997
XO Communications April 2012 - Present
AT&T April 2007 - March 2012
McLeodUSA March 2005 - October 2007
Arch Wireless May 1998 - October 2002
Skills
Telecommunications, Solution Selling, Consultative Selling, VoIP, Direct Sales, Cold Calling, Channel Management, Sales Process, Account Management, Selling, B2B, New Business Development, Mobile, Coaching, Market Research, Microsoft Office, Unified Communications, Managed Services, Cloud Computing, Marketing Strategy, Co-location, MPLS, Salesforce.com, Hosted Services, SaaS, Data Center, SIP Trunking, IP, Strategic Partnerships, Channel Partners, Mobile Devices, Vendor Management, Sales Management, Telephony, Customer Retention, Ethernet, SIP, Call Centers, Virtualization, Key Account Management, Enterprise Software, Lead Generation, Sales Operations, Business Development, Networking, Professional Services, Wireless, Sales Presentations, CRM, Sales
Education
Maryville University of Saint Louis 1981 — 1985
Liberal Arts and Sciences/Liberal Studies
Ladue Horton Watkins
Ladue Horton Watkins
Aerocrine September 2014 - Present
Publicis Touchpoint Solutions April 2014 - September 2014
Teva Pharmaceuticals April 2008 - December 2013
GSK/Reliant Pharmaceuticals May 2003 - April 2008
Arch Wireless August 1999 - May 2003
Skills
Pharmaceutical Sales, Cardiology, Medical Devices, Endocrinology, OB/GYN, Rheumatology, Managed Care, Sales Operations, Internal Medicine, Surgeons, Neurology, Hospitals, Sales Effectiveness, Clinical Development, Pharmaceutical Industry, Product Launch
Education
East Central University 1990 — 1994
Bachelor of Science (B.S.), Fashion Merchandising / Marketing
Walgreens January 2015 - Present
Walgreens September 2002 - Present
Sun Comm Wireless September 2001 - September 2002
Arch Wireless February 2000 - September 2001
Skills
Team Building, Team Leadership, Team Management, Sales, Sales Presentations, Merchandising, Operations Management, Profit Maximization, Operating Budgets, Leadership, Budgets, Time Management, GROW leadership, Employee Engagement, Customer Service, Coaching, Inventory Management, Sales Management, Training, Management, Strategic Planning
Education
McNeese State University 1993 — 1998
BS, Marketing and Management
BAY BREEZE Ad Specialties LLC July 2013 - Present
Maxwell Medals & Awards September 2002 - June 2013
Chateau Grand Traverse April 1999 - November 2006
G. Schultz Publications Production February 1989 - December 2005
Arch Wireless August 2000 - September 2001
Garr Consulting 1993 - 1994
ServiceMaster Corporation (headquarters) 1987 - 1989
Skills
Advertising, Project Management, CRM, Sales, Layout, Marketing Research, Software Documentation, Microsoft Word, Social Media, Illustrator, Photoshop, Public Relations, Print Management, Trade Shows, Specialty Advertising, QuarkXPress, PowerPoint, Graphic Design, Editing, Publishing, Logo Design, New Business Development, Entrepreneurship, Business Networking, Social Media Marketing, Marketing Management
Education
Columbia College Chicago 1983 — 1987
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication, 3.5
Ferris State University
International Business
west chicago high school
ACN Communications December 2009 - Present
Ameritel Mobile April 2009 - July 2009
Cbeyond Communications November 2007 - July 2008
Networkcar, Inc March 2006 - August 2007
SkyTel / MCI- FleetHawk GPS Tracking Division July 2004 - March 2006
Arch Wireless February 2001 - July 2004
PacWest Telecom February 1999 - January 2001
Skills
Telecommunications, Consultative Selling, Selling, Wireless, New Business Development, Sales Management, Account Management, Solution Selling, Retail Management, Store Manager, Guidepoint Global..., Management, Training, Sales Operations, Sales, Forecasting, Operations Management, Channel Partners, Store Management, Unified Communications, Salesforce.com, Networking, Direct Sales, Cold Calling, Team Building, Product Management, Project Management, Product Development, Sales Presentations, Cloud Computing, Key Account Management, Leadership, Recruiting, Sales Process, Cross-functional Team..., Team Leadership, Business Development, SaaS, Negotiation, Strategic Partnerships, Product Marketing, Competitive Analysis, Strategy, CRM, Customer Satisfaction, B2B, Customer Service
Education
Colorado Technical University 2010 — 2011
Master of Science Degree, Management
California State University-Northridge 1977 — 1982
BS, Business Administration, Management
Los Angeles Valley College 1974 — 1977
Associate Arts, General Education
Convergys Inc November 2007 - September 2012
Convergys 2006 - 2012
Ross Inc November 2004 - March 2007
ARCH Wireless January 1999 - November 2004
Sprint PCS December 1998 - July 2000
LAKELAND TEMPORARY SERVICES June 1997 - September 1998
Old Pro Shop Installations July 1988 - February 1998
Education
College of Saint Elizabeth
BA, Business management
Freightquote.com 2006 - 2014
Freightquote.com 2004 - 2006
Freightquote.com 2002 - 2004
Arch Wireless 2001 - 2002
Anixter 2000 - 2001
Anixter 1998 - 2000
Skills
Sales Operations, Sales, Sales Management, Sales Process, New Business Development, Sales Presentations, Cold Calling, Logistics, Management, Account Management, Business Development, LTL, Transportation, B2B, Freight, CRM, Salesforce.com, Solution Selling, Customer Retention, Customer Acquisition, Long-term Customer..., Customer Service, Business Relationship..., Business Relationship..., Negotiation, Key Account Management, Key Account Development, Customer Support, Customer Engagement, Customer Satisfaction, Operations Management, Marketing Strategy, Team Management, Change Management, Supervisory Skills, Leadership, Team Leadership, Leadership Development
Education
University of Saint Mary
MBA, Business
University of Kansas 1995 — 1997
B.S., Business
Johnson County Community College 1993 — 1995
Shawnee Mission Northwest High School 1990 — 1993
Edmunds.com July 2013 - Present
Edmunds.com November 2011 - Present
Autotrader.com June 2010 - November 2011
Millenium Healthcare Recruiters January 2009 - December 2010
Cox Auto Trader Publishing January 2005 - November 2008
Trader Publishing January 2005 - November 2008
Arch Wireless June 2000 - December 2005
Skills
Sales, New Business Development, Online Advertising, Selling, Sales Management, Leadership, Management, Marketing, Start-ups, Recruiting, Customer Satisfaction, Coaching, Budgets, Change Management, Customer Service, Human Resources, Retail, Sales Operations, Cold Calling, Advertising, Salesforce.com, Account Management, B2B, Business Development, CRM, Customer Retention, Direct Sales, Lead Generation, Online Marketing, Sales Presentations, Sales Process, Strategy, Team Building, Time Management, Training
Education
Brenau University 1993 — 1994
Bachelor of Science, Human Resources
Clemson University 1989 — 1993
Business
Farmers Insurance December 2005 - Present
Mutual of Omaha 2004 - 2005
Arch Wireless 1998 - 2004
Skills
Insurance, Claim, Claims Management, Subrogation, Commercial Insurance, General Insurance, Sales, Property Damage, Xactimate, Large Loss, Insurance Adjusting, Property Claims, Catastrophe, Claims Resolution, Claims Handling, Customer Satisfaction, Customer Service, Coaching, Networking, Claim Investigation, Claims Investigations, Adjusters, Homeowners, Microsoft Excel, Microsoft Word, Term Life Insurance, Fixed Annuities, Life Insurance
Education
Northwood University-Texas 2001 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General
ITT Technical Institute-Arlington 1996 — 1998
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering, Honors
Connectleader April 2015 - Present
Sprint October 2013 - February 2015
Sprint Nextel May 2011 - October 2013
Sprint January 2008 - May 2011
Teamstudio September 2007 - January 2008
USA Mobility March 2000 - September 2007
ARCH Wireless 2000 - 2004
First Business Group, Inc January 1994 - March 2000
Skills
Contract Negotiation, Salesforce.com, Solution Selling, B2B, Management, Account Management, Wireless, Sales, Leadership, Customer Satisfaction, Telecommunications, Team Leadership, Team Building, Product Development, Strategic Planning, Pre-sales, CRM, Direct Sales, Sales Process, Sales Operations, SaaS, Mobile Devices, Managed Services, Strategic Partnerships, Product Management, Sales Management, Unified Communications, VoIP, Cold Calling, Channel Partners, New Business Development, Business Development, Cloud Computing, Customer Retention, Enterprise Software
Education
Bucknell University 1989 — 1994
History
Bucknell University
Bachelor's degree
CHMG Solutions, LLC October 2013 - Present
CHMG Solutions, LLC October 2013 - Present
Mecklenburg Radiology June 2013 - October 2013
Campus Crest Communities September 2012 - April 2013
Lash Group January 2007 - January 2012
PMAB, LLC January 2006 - January 2007
Well Fargo Home January 2005 - January 2006
Arch Wireless January 2003 - January 2005
Skills
Medical Billing, Invoicing, Medicare, Medicaid, Access, Collections, Customer Service, Analysis, Training, Call Centers, Insurance, Healthcare, HIPAA, Accounts Receivable, Revenue Cycle, Medical Coding
Education
Florence-Darlington Technical College 1998 — 1999
Diploma, Business Administration
Coldwell Banker, Hugh Durham & Associates January 2015 - Present
Stella & Dot January 2015 - Present
Remax / Elizabeth Gray Carr Team August 2006 - May 2007
Arch Wireless December 2001 - January 2003
Milliken & Company April 1997 - December 2001
Skills
Marketing, Sales, Human Resources, Leadership, Customer Service, English, Recruiting, Time Management, Microsoft Excel, Training, PowerPoint, Management, Outlook, Negotiation, Coaching, Microsoft Word, Team Building, Sales Management, Strategic Planning, Microsoft Office, Budgets, Process Improvement
Education
Clemson University 1993 — 1995
Master's Degree, Human Resources Development, 4.0
Clemson University 1991 — 1993
Bachelor's Degree, Psychology
California Department of Justice Criminal Division March 2010 - Present
ITT Technical Institute December 2011 - November 2012
State Compensation Insurance Fund June 2005 - March 2010
Borton Petrini, LLP July 2004 - June 2005
Sacramento County, Office of the District Attorney July 2003 - June 2004
Arch Wireless 1995 - 2001
Skills
Litigation, Civil Litigation, Hearings, Jury Trials, Criminal Law, Legal Research, Legal Writing, Evidence, Arbitration, Mediation, Public Speaking, College Teaching, Operations Management, Supervisory Experience, Financial Accounting, Treasury, Sales & Marketing, Trials, Courts, Fraud, Wills, Trial Practice, Trusts, Administrative Law, Westlaw, Appeals, Criminal Justice, White Collar Criminal...
Education
Lincoln School of Law
J.D.
California State University-Chico
Bachelor of Science, Business Administration, Finance
Booz Allen Hamilton October 2014 - Present
Ansol Inc. September 2005 - September 2014
Volt Technical Resources October 2002 - November 2003
Arch Wireless May 2001 - October 2002
United States Navy December 1994 - December 2000
Skills
Troubleshooting Hardware, Component Level Repair, Engineering Support, Security Clearance, Navy, DoD, Military, Soldering, Systems Engineering, Electronics, Computer Hardware, Military Experience, Program Management, Computer Maintenance, Electronics Repair, Computer Repair, Microsoft Office, Test Equipment, Project Planning, PowerPoint, Troubleshooting, Preventive Maintenance, Integration, Telecommunications, Strategic Planning, GPS, Avionics, Radar, Matlab, Cabling, Analysis, Government Contracting, Customer Service, Top Secret, Microsoft Word, Team Building, Project Management, Testing, Outlook, Windows, Microsoft Excel, Information Assurance, Weapons, Military Operations, Military Training, Network Administration, Maintenance & Repair, Team Leadership, AutoCAD, Prototype Manufacturing
Education
Grossmont College 2004 — 2010
Associate of Science, Mathematics
San Diego State University-California State University
San Diego State University-California State University
InterGen June 2014 - Present
Aegerion Pharmaceuticals November 2013 - May 2014
Cubist Pharmaceuticals January 2008 - November 2013
Whitehead Institute for Biomedical Research November 2005 - December 2007
Exsos LLC August 2005 - November 2005
Eastern Connection March 2005 - July 2005
Arch Wireless October 1999 - February 2005
Salary.com, Inc. June 1999 - March 2000
Sullivan and Cogliano January 1999 - June 1999
rsc The Quality Measurement Company November 1994 - December 1998
Skills
HRIS, Deferred Compensation, Employee Relations, Human Resources, Applicant Tracking..., Benefits Administration, Data Analysis, Interviews, Technical Recruiting, Personnel Management, Sourcing, Microsoft Office, SuccessFactors (Comp,..., Oracle Discoverer, Taleo, Oracle eBusiness HRMS, OpenHire, Taleo ATS, MS Office Suite, Lawson HRIS (HR, PA,..., Cognos (Report Studio,..., Compensation, Oracle WebADI, XML, HTML, Filezilla, Dataload, SmartBen, Kenexa Recruiter, XMLPad, Dreamweaver, ADP Payroll, Kronos Timekeeping, Data Validation, Oracle E-Business Suite, Workday, Management, Performance Management, Talent Management, Leadership
Education
Colby-Sawyer College 1990 — 1994
BS, Business Administration
MOBI Wireless Management 2013 - Present
BitWise Solutions 2012 - 2013
Angie's List 2008 - 2011
ITT Educational Services, Inc. 2006 - 2008
Sprint 2002 - 2006
Arch Wireless 1994 - 2001
Skills
Account Management, Sales Management, Management, Strategic Planning, Leadership, Strategy, Advertising, Leadership Development, Process Improvement, Team Building, Lead Generation, Sales Operations, Email Marketing, Recruiting, Training, Customer Retention, Performance Management, Online Advertising, Direct Sales, Sales, Team Leadership, Change Management, Salesforce.com, Employee Training, Customer Service, Telecommunications, Selling Skills, Social Media Marketing, Project Management, SaaS, Business Development, Operations Management, CRM, P&L Management
Education
Indiana Wesleyan University 2001 — 2003
Masters, Business Administration
Indiana University-Purdue University at Indianapolis 1988 — 1992
Bachelors, Business
Titus Talent Strategies January 2015 - Present
Titus April 2013 - January 2015
Palladian West, LLC May 2011 - April 2013
AT&T Advertising Solutions June 2010 - December 2010
Chemical Bank June 2008 - June 2010
Bank of America February 2004 - June 2008
GMAC Mortgage October 2002 - February 2004
Arch Wireless January 2001 - October 2002
Skills
Professional Staffing, Technical Recruiting, Account Management, Client Relationship..., Sales Management, Direct Sales, Mortgage Lending, Consumer Lending, Advertising Sales, Sales Recruitment, Contract Recruitment, Staffing Industry, Executive Search, Recruitment Operations, Sales, Recruiting, CRM, Talent Acquisition, New Business Development, Lead Generation, Contract Negotiation, Team Building, Customer Service, Vendor Management, Strategy, Strategic Partnerships, Sales Operations, Management, Cold Calling, B2B, Industrial Sector, Human Resources, Temporary Placement, Marketing
Education
Cornerstone University
Bachelor of Science, Business Administration, 3.92/4..0 GPA
CNJ LOGISTICS September 2015 - Present
Royal Transportation Services Inc. October 2014 - Present
Slomin's, Inc. November 2013 - July 2014
Carter Brothers Security Services, LLC March 2013 - October 2013
Reedmantoll February 2010 - February 2012
A-labella Concrete and Construction June 2004 - December 2009
Arch Wireless January 2001 - July 2003
Skills
Microsoft Office, Sales Management, Dispute Resolution, PnL Management, Marketing Strategy, Salesforce Training, Sales Process, Sales, Marketing, Account Management, Strategic Planning, Team Building, Customer Retention, Customer Service, Customer Satisfaction, New Business Development, Management, Inventory Management, Pricing, Negotiation, Competitive Analysis, Forecasting, Leadership, Public Speaking, Budgets, Project Management, Retail, Logistics
Education
Jacksonville University 1978 — 1981
Associate of Arts and Sciences (AAS), Marketing
Jacksonville University 1978 — 1981
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Repro Products August 2014 - Present
Stay at Home Mom 2005 - August 2014
Tyco / Kendall Healthcare 2002 - 2005
Bristol-Myers Squibb / Convatec Division 2001 - 2002
Arch Wireless 1999 - 2000
Woman's Hospital 1997 - 1999
Skills
Medical Devices, Program Management, New Business Development, Fitness, Training, Customer Service, Account Management, Healthcare
Education
Louisiana State University 1993 — 1997
Bachelor of Science (BS), Kinesiology and Exercise Science
JTB Internet Marketing January 2009 - Present
Cypress Painting LLC March 2003 - January 2008
Arch Wireless April 2002 - March 2003
Skills
Mobile Marketing, Local Marketing, Online Reputation..., PPC, Affiliate Marketing, SEO, Web Marketing, SEM, SMO, Video Marketing, Email Marketing, Digital Strategy, Lead Generation, Social Media, Online Advertising, Google Adwords, Web Analytics, Marketing, Website Development, Local Search, Social Media Marketing, Small Business, Online Marketing, Strategy, B2B, Sales, Entrepreneurship, Social Networking, Digital Marketing, Brand Development, Advertising, Direct Marketing
Education
Fort Lewis College 1992 — 1995
Bachelor of Arts (BA), Communication and Media Studies
Verizon March 2014 - Present
Verizon Wireless July 2010 - February 2014
Verizon Wireless July 2008 - June 2010
Verizon Wireless 2005 - 2008
ARCH Wireless 1998 - 2001
ARCH Wireless 1995 - 1998
Skills
Public Speaking, M2M, Wireless, Strategic Partnerships, Solution Selling, Sales, Selling, Sales Operations, VoIP, Leadership, Cellular Communications, Business Development, Wireless Networking, Enterprise Software, New Business Development, Salesforce.com, Business Strategy, Product Marketing, 4G, Cross-functional Team...
Education
Keller Graduate School of Management of DeVry University 2004 — 2007
MBA, Management
State University of New York - System 1979 — 1983
Bachelor of Science, Business Admin. - Mgmt.
S.A.V.E. (Safety, Agriculture, Villages & Environment, Inc.) January 2015 - Present
Chester County Department of Emergency Services February 2010 - Present
White Knight Engineered Products December 2004 - October 2008
Arch Wireless 1999 - 2004
Chester County Department of Emergency Services 1995 - 1999
Skills
Spanish, Public Safety, Emergency Services, NIMS, Management, Emergency Management, Incident Command, Disaster Response, Photography, Government, EMS, Cpr Certified, Microsoft Office, Microsoft Word, Customer Service, Process Improvement, Crime Prevention, Microsoft Excel, Policy, Community Outreach, Teaching, Training, Strategic Planning, Event Planning, Outlook, Team Leadership, PowerPoint, Employee Relations, Leadership, Research, Coaching, Preparedness, Interrogation, Law Enforcement..., Crisis Management, Team Building, NCIC, Law Enforcement, CPR Certified
Education
West Chester University of Pennsylvania 2011 — 2015
Bachelor of Arts (B.A.), Spanish
Community College of Philadelphia 2009 — 2010
Associate of Arts (A.A.), International Studies
Central Piedmont Community College 2007 — 2009
International Business Administration Certificate, Business Administration Certificate, Specialized in International Business, Spanish
Novo Nordisk A/S 2012 - Present
Takeda Pharmaceuticals February 2004 - November 2012
Roche Diagnostics 2002 - 2004
Arch Wireless 2000 - 2001
Skills
Pharmaceutical Sales, Sales, Product Launch, Leadership, Rheumatology, Diabetes, Cardiology, Neurology, Marketing, Pharmaceutical Industry, Urology, Strategy, Pulmonology, Managed Care, Sales Effectiveness, Hospital Sales
Education
Indiana University - Kelley School of Business
Bachelor of Science in Marketing and Management
Telogis August 2015 - Present
Sprint March 2014 - July 2015
Sprint August 2011 - March 2014
Jobsite 123 2010 - 2011
Sprint Nextel January 2007 - August 2010
Nextel Partners September 2006 - December 2006
Nextel Partners January 2004 - September 2006
Arch Wireless 2001 - 2003
PageNet 2000 - 2000
PayServ 1999 - 2000
Skills
Mobile Devices, M2M, Solution Selling, Mobile Technology, VoIP, Mobile Applications, Managed Services, Mobile Communications, New Business Development, Cloud Computing, Strategic Partnerships, Location Based Services, Enterprise Mobility, Mobile Device Management, Product Management, Strategic Planning, Social Media, Mobile Computing, Solution Development, Business Process..., Telecommunications, Wireless, Apple Certified, SaaS, Going Paperless, Discovery Process, Change Catalyst, Wireless Mobility, Return on Investment..., Content Management, Database Design, Seeing the Bigger..., SEO, Web Development, Analytics, Industrial Design, CAD/CAM, Industrial Control, Sensors, Manufacturing..., Mind Mapping, WordPress, Drupal, Web Design, Salesforce.com
Education
Temple University 1986 — 1991
Bachelor of Science (BS), Electrical and Electronics Engineering
Drexel University 1984 — 1986
Electrical and Electronics Engineering
Citi December 2008 - September 2013
AmeriCredit/GM Financial November 2003 - November 2007
Arch Wireless August 2001 - November 2003
Cingular Wireless/AT&T Mobility June 1999 - June 2001
Skills
Microsoft Office, Microsoft Excel, Strategic Planning, Social Media Marketing, Social Media, Process Improvement, Project Management, Event Management, Online Advertising, Real Estate, Data Analysis, SAP, Corporate Communications, Strategic Communications, Mental Health, REO, Refinance, Customer Service, Sales, Team Building
Education
ITT Technical Institute-Charlotte South 2009 — 2014
Currently Attending, ITCNS
West meck 1992 — 1993
High School Diploma, Applied Mathematics
Paychex February 2002 - Present
Arch Wireless June 2001 - February 2002
BBDO July 2000 - June 2001
Skills
Sales Process, Cold Calling, Sales, Account Management, Salesforce.com, Sales Presentations, B2B
Education
Adelphi University 2009 — 2015
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services, Currently enrolled with a 4.0 GPA
York College of Pennsylvania 1996 — 2000
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
KeyaHamilton January 2005 - Present
Wells Fargo 2006 - 2013
Hewitt Associates 2006 - 2008
Combined Insurance 2004 - 2005
Arch Wireless 1999 - 2001
Arch Wireless 1999 - 2001
Skills
Acting, Singer-songwriter, Creative Writing, Sales, Customer Service, Project Management, Consulting, Needs Analysis, Coaching, Leadership Development, Public Speaking, E-Learning, Workshop Facilitation, Music, Instructional Design, Human Resources, Video, Singing, Editing, Training, Songwriting, Performance Consulting, Social Networking, Entertainment, Event Planning, Theatre, Voice Over, Event Management, Multimedia, Video Production, Film, Blogging, Video Editing, Television, Social Media
Education
Gemological Institute of America 2002 — 2003
Graduate Diamonds, Graduate Diamonds
Marshall University 1991 — 1997
Hug Filtersystems August 2014 - Present
A-Z Bus Sales, Inc. May 2011 - July 2014
Dyson June 2005 - August 2009
Verizon Wireless July 2002 - May 2005
Arch Wireless June 2000 - December 2001
Icons Embroidery February 1997 - August 2000
Sunwest Embroidery Equipment August 1995 - January 1997
PageNet of Sacramento May 1992 - August 1995
Metrocall Paging February 1989 - May 1992
United States Navy Reserves January 1984 - January 1992
Skills
Sales, Negotiation, Retail, Recruiting, Inventory Management, Sales Operations, Budgets, Customer Service, Sales Management, Account Management, New Business Development, Marketing Management, Project Planning, Purchasing, Training, Start-ups, Contract Management, Contract Negotiation, Management
Education
American River College 1983 — 1983
Cordova High School
Sparboe Farms October 2009 - Present
Heinz North America September 2007 - May 2009
The Des Moines Register December 2001 - September 2007
Arch Wireless October 1998 - September 2001
Skills
Member of Iowa Grocery..., Member of Nebraska..., Account Management, Sales Operations, New Business Development, Advertising, Retail, Sales Management, Cold Calling, Merchandising, Selling Skills, Sales, Key Account Management, Forecasting, Marketing, Newspaper, Direct Sales, Sales Presentations, Grocery, Budgets, Customer Service, Leadership, Selling, Team Building
Education
Iowa State University 1996 — 1998
Bachelor of Science, Journalism/Public Relations/minor in Psychology
Iowa Western Community College 1993 — 1995
Associate of Arts, Liberal Arts and Sciences
Tufts Health Plan September 2014 - Present
American Student Assistance December 2006 - Present
Cytyc May 2005 - December 2006
Arch Wireless 1998 - 2004
Skills
Access, Program Management, Cognos, Microsoft Excel, Business Analysis, Business Intelligence, Project Management, Financial Analysis, Requirements Gathering
Education
State University of New York at Albany 1994 — 1997
Masters in Business Administration, Operations Management and Supervision
State University of New York College at Oneonta 1988 — 1992
Bachelor of Science, Psychology
Cornell University
Certificate, Financial Management
Project Management Institute
PMP, Project Manager Professional
Kyle Office Solutions October 2014 - Present
Southeastern MMA January 2006 - April 2015
Office Depot July 2013 - October 2014
Office Depot July 2013 - August 2014
T-Mobile January 2012 - July 2013
Sprint Nextel 2003 - 2012
NEXTEL November 2000 - October 2003
Arch Wireless December 1995 - November 2000
US Army October 1992 - March 1995
Skills
Military, Wireless, Sales Management, Account Management, New Business Development, Contract Negotiation, Team Building, Business Development, Team Leadership, Sales, Strategic Planning, Cold Calling, Cellular Communications, GPS Applications, Wireless Broadband, Android, iPhone, Peak Performance, 4G, Selling, Negotiation, Strategic Partnerships, B2B, Salesforce.com, Direct Sales, Telecommunications, Integration, Customer Satisfaction, Leadership, Mobile Technology
Education
Urbandale High School 1987 — 1991
Grand View College
LS Industries 2010 - 2013
Salina Blueprint & Micrographic Systems 2004 - 2010
Western Imaging 2004 - 2005
Arch Wireless 2002 - 2003
Oce Engineering Systems 1997 - 2000
Kansas Blue Print 1994 - 1997
Skills
Account Management, B2B, Sales Management, Product Development, New Business Development, Sales, Operations Management, Marketing Strategy, Microsoft Office, Strategic Planning, Pricing, International Sales, Purchasing, Market Planning, Sales Operations, Direct Sales, Product Management
Education
Kansas State University 1985 — 1987
NHS
Stamm Technologies January 2015 - Present
SmartWave® February 2010 - January 2015
Staff Electric, Inc. October 2008 - April 2009
Vazcom Communications May 2007 - May 2008
Sprint Nextel August 2004 - March 2007
Arch Wireless March 2003 - August 2004
Skills
Management, Strategic Planning, Public Speaking, Marketing Strategy, Customer Service, Project Management, New Business Development, Marketing, Business Development, Team Building, Account Management, Operations Management, Technology Planning, Agile Leadership, Sales Management, Agile Methodologies, AutoCAD, Business Intelligence, Information Systems, Structured Cabling, Social Media, Non-profits, Sales, Team Leadership, Business Process..., Process Improvement, Program Management, Nonprofits, Strategy, Leadership, Business Planning, Project Planning, Business Strategy, Business Process
Education
Cardinal Stritch University 2010 — 2012
Master of Science (M.S.), Management
Cardinal Stritch University 2004 — 2010
Bachelor of Science (B.S.), Business Management
Cardinal Stritch University 2004 — 2010
Bachelor of Science (B.S.), Strategic Management of Information Systems
Silver Creek HR Solutions, LLC March 2009 - Present
Tech Data Corp July 2003 - December 2008
Paradigm Wireless Systems 2000 - 2003
Arch Wireless January 2000 - December 2000
Paging Network Inc 1991 - 2000
Skills
Training, Employee Handbooks, Quality Auditing, Employee Relations, Benefits Administration, Deferred Compensation, Performance Management, Succession Planning, Onboarding, HR Policies, Employee Benefits, Employee Engagement, Orientation Programs, Workforce Planning, HRIS, Talent Acquisition, Talent Management, Complaint Management, Recruiting, Human Resources, Hiring, Organizational Design, Payroll, Policy, Leadership, Strategy, HR Consulting
Education
Iowa State University 1975 — 1979
BA
ICE Tec May 2009 - Present
Verizon Wireless/TEKSystems February 2008 - April 2009
Airband Communications April 2004 - January 2008
Arch Wireless January 2002 - April 2004
Metricom March 1999 - November 2001
MCI 1996 - 1999
mci 1996 - 1999
Skills
Telecommunications, Business Analysis, Process Improvement, Management, Analysis, Managed Services, VoIP, Software Documentation, Wireless, Cloud Computing, Vendor Management, Data Center, Solution Selling, Co-location, SaaS, Project Planning
Education
Baylor University 1982 — 1984
Dunkin' Brands, Inc. February 2005 - Present
Dunkin' Brands, Inc. 2006 - 2013
Dunkin' Brands February 2005 - November 2011
Arch Wireless 1997 - November 2004
Skills
Administrative..., Outlook, Budgets, Event Planning, Team Building, Forecasting, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Office Management, Lotus Notes, Retail, Financial Analysis, Cross-functional Team..., Leadership, Process Scheduler, Inventory Management, Strategic Planning, Management
Education
Katherine Gibbs School
A-Z Estate Sale Solutions LLC April 2014 - Present
Mobile Mini Inc May 2003 - May 2014
Arch Wireless June 1999 - May 2002
Double Eagle Distributing Anheuser busch September 1991 - July 1998
Skills
District Management, Branch Management, Budgeting, Operations Management, Coaching, Transportation, Sales Management, Account Management, Process Improvement, Product Management, Recruiting, Sales Operations, Training, Manufacturing..., Inventory Management, Budgets, Sales, Management, Team Building, Contract Negotiation, Purchasing, New Business Development, Customer Satisfaction, Negotiation, Strategic Planning, Retail, Cold Calling, Customer Service, Logistics, Leadership, Team Leadership, Income Statement, Forecasting, Key Account Management, Procurement, Fleet Management, Direct Sales, Process Scheduler, B2B, Business Planning, Sales Process, Salesforce.com, Outside Sales, Hiring, P&L Management, Contract Management, Customer Retention, Selling, Supply Chain Management, Inventory Control
Education
Broward College 1992 — 1994
Business Management
Billerica High School 1975 — 1979
Trend Graphics Inc. September 2014 - Present
Cintas Corporation July 2012 - September 2014
Arch Wireless September 2000 - January 2003
Skills
Cold Calling, Sales Process, Sales Presentations, Account Management, B2B, Strategic Selling, Qualifying Prospects, Outside Sales, Sales Management, Direct Sales, Sales Operations, Sales, Territory Management, New Business Development, New Business Generation
Education
Eastern Illinois University 1993 — 1997
B.A., Communications & Business Administration
Hoffman Estates High School
Meyer Greeson Paullin Benson Architecture/Interiors, PA November 2006 - January 2009
Start Corporation March 2005 - November 2006
Arch Wireless January 2002 - September 2004
SYKES Enterprises October 2000 - October 2001
Skills
AutoCAD
Education
ECPI University 2009 — 2011
Bachelor of Science, Electronics Engineering Technology
New York Institute of Technology-Central Islip 1990 — 1995
Bachelor's - 5 year, Architecture
Wainwright Global, Inc 2003 - Present
Primal Solutions, Inc 1999 - 2002
Corsair Communication 1997 - 1999
Subscriber Computing, Inc 1994 - 1997
Arch Wireless 1986 - 1994
Coca Cola Bottling Company 1981 - January 1986
Skills
Automated Test Tools, Defect Management, Document management, Project management, QA Methodologies, Agile Software..., Waterfall Software..., Waterfall, Quality Assurance, Document Management, Quality Center, Test Systems, Agile Methodologies, Scrum, Methodology, Defect Tracking, Software, Project Management, Software Quality..., Software Documentation, Visio, Testing, Test Planning, Databases, CRM, Integration, Program Management, SDLC, SQL, Unix, Oracle, Management, Software Project..., Software Development, System Testing, Test Cases, XML, Microsoft SQL Server, Test Management, QTP, HP QTP, HP Quality Center
Education
Chinese Culture University 1975 — 1978
BS, Horticulture
El Camino College
Certificate, Computer Science
City of Columbus December 2003 - Present
TEKsystems April 2003 - December 2003
Arch Wireless May 1999 - April 2003
Youngstown Police Department July 1997 - May 1999
Skills
IT Management, Network Security, Security, Solution Selling, Network Administration, Information Security, Windows Server, Cisco Technologies, Networking, Troubleshooting, Cloud Computing, VoIP, IP, Telecommunications, Team Leadership, WAN, Wireless, Government, Physical Security, Team Building, Customer Service, Public Speaking, Program Management, Public Safety, Management
Education
Capital University Law School 2013 — 2017
Juris Doctor, Law
Capital University 1993 — 1997
Bachelor of Arts (BA), Communication and Media Studies
Kent Roosevelt High School 1989 — 1993
Diploma
Nationwide Childrens Hospital October 2011 - Present
Nationwide Childrens Hospital October 2006 - October 2011
Redirections June 2004 - October 2006
Arch Wireless 1999 - 2001
USA Mobility (USA Mobile, Arch Communications) 1996 - 2001
Skills
Leadership, Change Management, Contract Negotiation, Budgets, Business Development, Hospitals, Supply Chain Management, Human Resources, Analysis, Management, Negotiation, Process Improvement, Procurement, Customer Service, Healthcare, Logistics
Education
Franklin University 2009 — 2011
MBA, Business
Franklin University 2000 — 2005
Bachelors of Science, Business & Process Management & Business Administration
Smokeio™ October 2014 - Present
Ghost Group 2014 - 2015
SimplyEngage LLC 2013 - 2014
Vitals Digital Network 2012 - 2013
LivingSocial February 2011 - 2011
WebVisible 2009 - 2011
Yodle 2008 - 2009
LexisNexis 2004 - 2007
Arch Wireless 2000 - 2004
Skills
Online Marketing, SEO, SEM, Sales Management, B2B, Online Advertising, Lead Generation, Direct Sales, New Business Development, Sales, Sales Operations, PPC, Social Media Marketing, Mobile Marketing, Web Analytics, Customer Acquisition, Account Management, Leadership, Online Lead Generation, Google Adwords, Digital Strategy, E-commerce, Search Advertising, B2B Marketing, Digital Marketing, Contract Negotiation, Analytics, Solution Selling, Telemarketing, CPL, Social Commerce, Sales Coach, Business Strategy, Website Development, Google Analytics, Conversion Optimization, Interactive Marketing, Organic Search, Legal Marketing, Social Networking, Online Reputation..., Landing Page..., Search Engine..., Phone Sales, Healthcare Advertising, Law Firm Marketing, Territory Planning, SaaS, Selling, Business Development
Education
Boston College
Bachelor of Arts (B.A.)
Cardinal Hayes High School
Verizon December 2006 - Present
PGi March 2005 - December 2006
Skytel/MCI January 2003 - March 2005
Arch Wireless January 2000 - January 2003
Call 4 Wireless 1997 - 2000
Skills
Solution Selling, Sales Management, Direct Sales, Account Management, Contract Negotiations, Contract Negotiation, M2M, Cloud Computing, Wireless, B2B, Sales, Telecommunications, Strategy, New Business Development, Leadership, Sales Process, Management
Education
Anoka Ramsey Community College 2014 — 2016
St.Andrews grade school. Hill-Murray High School 1977 — 1989
S&T Bank November 2013 - Present
FirstMerit Bank November 2005 - November 2013
National City Bank 2003 - 2005
KeyBank 2001 - 2003
Arch Wireless May 1995 - October 2001
Skills
Credit, Banking, Retail Banking, Indirect Channel Sales, Collections, Billing Process, Loans, Business Loans, Commercial Real Estate, Small Business Lending, Retail Category..., Sales Management, Commercial Banking, Refinance, Leadership, Lines Of Credit, Consumer Lending, SBA, Sales, Credit Analysis, Asset Based Lending, Treasury Management, Commercial Mortgages, Loan Origination, Branch Banking, Underwriting, Cross Selling
Education
Cuyahoga Community College
Kent State University
Leadership Portage County
Page One Legal May 2015 - Present
Sprint October 2014 - May 2015
Staples Advantage August 2013 - October 2014
e-Cycle LLC January 2012 - March 2013
EarthLink October 2011 - January 2012
EtherTel Networks April 2011 - September 2011
Verizon Wireless March 2004 - December 2010
XO Communications October 2002 - January 2004
Arch Wireless April 2002 - October 2002
Nortel Networks February 1994 - December 2001
Skills
Account Management, Advertising, Wireless, Direct Sales, Solution Selling, Telecommunications, LAN-WAN, Cold Calling, Sales, Sales Operations, New Business Development, Cloud Computing, Mobile Devices, Business Development, B2B, Strategic Partnerships, Strategy, Enterprise Software, Management, Sales Process, Networking, Marketing, Salesforce.com, Managed Services, Selling, Customer Retention, Sales Presentations, Business Strategy, Security, Project Management, CRM
Education
Cumberland University 1997 — 2000
BBA, Business Administration
Cumberland University 1996 — 2000
BBA, Business Administration
Brentwood High School 1987 — 1989
TN Honors Diploma, General
Appolo Heating August 2015 - Present
Superior Workforce Solutions March 2015 - May 2015
UL Information & Insights The Wercs May 2013 - September 2014
The United Way November 2012 - May 2013
First Niagara Bank June 2012 - September 2012
WellPoint December 2011 - June 2012
Value Options June 2009 - July 2010
CSC April 2005 - January 2009
Arch Wireless September 2002 - April 2005
Skills
Healthcare, Medical Terminology, Patient Safety, HIPAA, Healthcare Information..., Medical Billing, Customer Service, Management, Data Entry, Training, Medicare, Outlook, Health Insurance, Quality Assurance
Education
Kaplan College
Online Degree, Sales and Marketing
Lake George High School
Diploma
New School of Radio and Television
Pierce Munitions September 2010 - March 2013
GenTech Scientific November 2008 - September 2010
Gentech Scientific 2008 - September 2010
Advanced Business Machines October 2005 - February 2008
USA Mobility (formerly Arch Wireless) September 1992 - August 2005
Arch Wireless 1992 - 2005
Skills
Customer Service, Budgets, Income Statement, Training, CRM, Recruiting, Data Analysis, Sales Management, New Business Development, Microsoft Office, Microsoft Excel, Account Management, Sales, Strategic Planning, Negotiation
Education
Elmira College
BS
Janitronics Facility Services September 2008 - Present
Clearwire March 2007 - September 2008
Nextel Partners September 2004 - February 2007
Arch Wireless 1995 - 2004
Bunzl Distribution NA February 1994 - September 1995
Bunzl Distribution NA January 1993 - February 1994
Bunzl Distribution NA January 1990 - January 1993
NORSTAR Bank July 1987 - January 1990
Skills
Sales, Sales Management, Negotiation, Salesforce.com..., Sales Operations, Cross-functional Team..., Income Statement, Forecasting, Salesforce.com, Strategic Planning, Business Planning, Management, Strategy, Leadership, Selling, Direct Sales, Marketing, Recruiting, Customer Service, Team Building, Training, B2B, Human Resources, Account Management, Contract Negotiation, P&L Management, Program Management, Customer Satisfaction, Sales Process, Customer Retention, New Business Development, Budgets, Call Centers, Cold Calling, Team Leadership, Solution Selling, Sales Presentations, Executive Management, Strategic Partnerships, Lead Generation, CRM, Project Management, Start-ups, Business Development, Telecommunications, Wireless, Process Improvement
Education
State University of New York at Albany 2010 — 2012
MBA, Business Administration and Management, General
Marist College 1985 — 1987
BS, Business Administration - Finance Concentration
SUNY Orange 1984 — 1985
Business Administration and Management, General
Burnt hills Ballston Lake High School
Commdex Consulting October 2011 - Present
Insight Global September 2010 - October 2011
Wireless IT2 March 2007 - July 2010
CCI October 2005 - March 2007
SBA Network Services September 2001 - April 2005
Arch Wireless September 2000 - August 2001
Pagenet Inc. July 1995 - September 2000
Network USA May 1991 - July 1995
US Navy May 1981 - May 1991
Skills
Testing, Microwave, Software Installation, 3G, Telecommunications, Wireless, Wireless Networking, Integration, Troubleshooting, Fiber Optics, RF, 4G, Networking, IP, Electronics, Cellular Communications, Hardware, Switches, Ethernet, VoIP, Mobile Devices
Education
Clearview Regional HS 1974 — 1978
Diploma
Jefferson State Community College
SumTotal Systems August 2010 - Present
FM Global 2006 - 2010
Boston Sonic 2009 - 2009
"Non-profit Education Consulting Firm" 2009 - 2009
BAE Systems - CNIR 2003 - 2006
Arch Wireless 2002 - 2003
Skills
Project Management, SaaS, Service Management, Business Analysis, Program Management, Process Improvement, Data Analysis
Education
Babson College - Franklin W. Olin Graduate School of Business 2008 — 2010
MBA, Management/Business
Various 2003 — 2006
Masters, Graduate Level Coursework
Worcester Polytechnic Institute 1998 — 2002
B.S., Electrical Engineering
SilverCloud, Inc. November 2014 - Present
AccuRev and Borland Software December 2012 - November 2014
Fidelity Investments December 2008 - January 2013
LogicBay January 2004 - January 2008
Arch Wireless June 2001 - October 2004
InfoImage February 1995 - June 2001
Hewlett-Packard 1990 - 1995
Skills
Sales, Direct Sales, Strategic Partnerships, New Business Development, Account Management, Sales Management, Marketing, Business Development, Marketing Strategy, Salesforce.com, Lead Generation, International Sales, Online Advertising, Marketing Management, Customer Acquisition, Strategic Planning, B2B, Strategic Alliances, Marketing Communications, Product Management, SaaS, Outsourcing Management, IT Outsourcing, Managed Services, Coaching, Sales Operations, Cross-functional Team..., Start-ups, Sales Process, Leadership, Program Management, Email Marketing, Contract Negotiation, Management, Strategy
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1995 — 1998
MBA
University of Massachusetts, Amherst 1985 — 1989
Bachelor
Self-employed July 2009 - Present
USA Mobility 2005 - 2008
Arch Wireless 1998 - 2004
MobileComm Professionals, Inc 1993 - 1998
Skills
Wireless, Solution Selling, Telecommunications, Direct Sales, Account Management, Mobile Devices, VoIP, Strategic Partnerships, Cellular Communications, Start-ups, Cross-functional Team..., M2M, Sales
Education
La Salle University 1973 — 1977
Bachelor's Degree, Accounting and Business/Management
PBM Networks February 2003 - Present
NATS January 1994 - Present
LCC July 2007 - September 2007
WFI May 2007 - July 2007
Arch Wireless April 2001 - December 2003
Vast/Pagenet August 1999 - April 2001
PageNet Inc June 1998 - August 1999
Motorola April 1995 - June 1997
Motorola Solutions Global Messaging January 1991 - April 1995
Motorola International August 1986 - January 1991
Skills
Patents - 27 issued, System Design, Testing, Patents, RF, Wireless, air protocol, Telecommunications..., MBA, Frame Relay, System Deployment, VoIP, Project Management, Telecommunications, Wireless Networking, WiMAX, Networking, Network Design, WiFi, Troubleshooting, Security, IP, Strategy, Pre-sales, Project Planning, Microwave, RF Engineering, Requirements Analysis, Program Management, Cellular Communications, Ethernet, Engineering, TCP/IP, Switches, LTE, Integration
Education
Keller Graduate School of Management 1992 — 1998
M
Princeton University 1968 — 1976
BS
Ameritas February 2012 - Present
Ardor Consulting Inc. December 2004 - February 2012
Triple-I 1999 - 2004
Arch Wireless 1994 - 1999
Skills
Resource Management, Business Process, Business Analysis, Project Portfolio..., Process Improvement, SDLC, Program Management, Integration, Business Intelligence, Information Technology, PMO, IT Management, ITIL, Leadership, Software Project..., SharePoint, Agile Methodologies, PMP, Vendor Management, Enterprise Architecture, Disaster Recovery, Requirements Analysis, IT Strategy, Business Process..., CRM, Cloud Computing, Enterprise Software, Outsourcing, Software Development, Data Warehousing, Requirements Gathering, SaaS, Agile Project Management, Customer Loyalty...
Education
Gartner Leadership Academy 2013 — 2013
University of Cincinnati 2001 — 2003
M.B.A., Marketing, Finance, Management
Marietta College 1990 — 1994
B.S., Computer Information Systems
Marietta College 1990 — 1994
Leadership
Jefferson Center Fire Dept. December 2013 - Present
Amalgamated Inc March 2012 - Present
Fifth Third Bank November 2004 - February 2012
Arch Wireless 1998 - 2003
Centennial Wireless 1998 - 2003
Skills
Customer Service, Marketing, Karaoke, Office Management, Inventory Control, Medical Assisting, EMT, Order Processing, Bill of Lading, Computer-savvy, Invoicing, Deposits, Cashiering, Cash Handeling, Banking, Petty Cash, QuickBooks, Microsoft Office, Troubleshooting, Mailers, Training, Investment Properties, Purchasing, Sales, Budgets, 10 Key, Data Entry, Microsoft Word, Telephone Skills, Communication Skills, Dependable Team Player
Education
International Business College 1993 — 1994
Medical Assisting, Medical/Clinical Assistant
TRAA 1993 — 1993
Emergency Medical Technician, Emergency Care Attendant (EMT Ambulance)
Homestead High School 1992 — 1993
High School Diploma, General
Northrop 1989 — 1992
High School Education, General
Winton Woods High School August 2014 - Present
havels inc May 2012 - Present
Havel’s Inc May 2012 - Present
Coca- Cola Enterprises September 2011 - February 2012
Spectacular Shine Auto Detail February 2006 - August 2011
Arch Wireless April 2004 - February 2006
Cincinnati Recreation Commission June 2002 - March 2004
B.G.R. Inc June 1999 - May 2002
Skills
Forklift Operator, Management, Computer/Technical..., Logistics, Employee Training, Microsoft Office, Sports Coaching
Education
Cincinnati State Technical and Community College 2005 — 2008
Associate's degree, Business/Commerce, General
Cincinnati State Technical and Community College 2005 — 2008
Associate of Arts and Sciences (AAS)
Capital One November 2012 - Present
JPMorgan Chase August 2011 - November 2012
JPMorgan Chase October 2007 - August 2011
Washington Mutual September 2006 - October 2007
USA Mobility 2002 - 2006
Arch Wireless November 2000 - 2002
Caterpillar 1998 - 2000
Bank One 1995 - 1998
Skills
Vendor Management, Microsoft SQL Server, SDLC, Process Improvement, Mergers & Acquisitions, Integration, Leadership, Visio, Program Management, Business Analysis, Management, IT Strategy, Requirements Analysis, Software Development, Project Management, Agile Methodologies
Education
Bradley University 1998 — 2002
MBA, IT Concentration
Bradley University 1994 — 1998
BS, Business Computer Systems
Time Warner Cable January 2015 - August 2015
Verizon Wireless January 2012 - January 2015
Verizon Wireless October 2001 - November 2012
Arch Wireless September 2000 - October 2001
AT&T Wireless April 1998 - August 2000
Skills
Wireless, Telecommunications, Sales Operations, Wireless Broadband, Wireless Networking, Solution Selling, Direct Sales, Account Management, VoIP, Customer Satisfaction, PowerPoint, 4G, Microsoft Office, Cellular Communications, Microsoft Excel, Microsoft Word, Contract Negotiation, Wireless Security, Wireless Sensor Networks, Wireless Solutions, Wireless Voice, Wireless Services, Salesforce.com, B2B, Business Development, Wireless Routers, Project Management, Sales, Windows, SaaS, New Business Development, Strategic Partnerships, Strategic Communications, Business Strategy, Marketing Strategy, Consultative Selling, Business Development..., Key Account Management, Key Account Development, Selling to VITO, Cloud Applications, Enterprise Mobility, Enterprise..., Enterprise Consulting, Sales Process, Mobile Devices, Managed Services, Customer Retention, Sales Management, Management
Education
Austin Community College 1994 — 1996
Business Administration
Cox Business August 2009 - Present
Replica Printing Services October 2006 - August 2009
UBS Wealth Management August 2005 - September 2006
Northwestern Mutual January 2004 - July 2005
T-Mobile January 2002 - June 2003
Arch Wireless 1999 - 2002
Mission Bay Aquatic Center 1995 - 1999
Skills
New Business Development, Sales, Sales Management, Customer Retention, Small Business, Internet, Key Account Management, Lead Generation, Microsoft Office, Networking, Sports, Telecommunications, Business Development, Account Management, Solution Selling, Direct Sales, Life Insurance, Selling, Salesforce.com, Strategic Partnerships, Training
Education
San Diego State University-California State University 1995 — 1998
BA
Golden West College 1995 — 1995
AA
Ball State University 1992 — 1994
ConvenePro October 2014 - Present
Nurses Registry and Home Health; NR Inc January 2010 - January 2014
American Nursing Services; Temps Inc January 2007 - January 2010
Precision Staffing January 2006 - January 2007
Dillard’s Lancôme January 2005 - January 2006
Arch Wireless January 1998 - January 2004
Skills
Training, Business Development, Customer Service, Staffing Services, New Business Development, Sales Presentations, Communication, Staff Development, Sales Process, Consultancy, Customer Retention, Customer Experience, Personality, Problem Solving, Computer Proficiency, Cross-functional Team..., Human Resources, Sales Operations, Close Attention to..., Multi Tasking, Employee Training, Communication Skills, Skin Care, Social Skills, Telephone Skills, Customer Satisfaction, Direct Sales, Compliance, Internal Communications, Solution Selling, Account Management, Leadership, Management, Sales
Education
Eastern Kentucky University
University of Kentucky
BA, Anthropology
Bank of America August 2015 - Present
Bank of America August 2013 - August 2015
Bank of America August 2009 - August 2013
Bank of America July 2006 - August 2009
CourierNet June 2004 - July 2006
Arch Wireless November 1999 - May 2004
Skills
Genesys, Call Center, Process Improvement, Operations Management, IEX, Workforce Management, Vendor Management, Project Management, Change Management, Telecommunications, CTI, Call Centers, Cross-functional Team..., Business Analysis, Visio, Disaster Recovery, Business Process..., SDLC, Service Delivery, Customer Experience, Integration, Troubleshooting, Contact Centers, IT Management, PMO, Project Portfolio...
Education
Central Piedmont Community College 2000 — 2009
Business Administration
University of North Carolina at Charlotte 1996 — 1998
Regency Retirement Village October 2012 - Present
Ricoh Americas Corporation August 2008 - September 2012
Southside Church December 2006 - August 2008
Xerox January 2003 - December 2006
Arch Wireless May 2002 - October 2002
Broadslate Networks August 2001 - January 2002
IKON Office Solutions March 1998 - June 2001
Skills
Leverage..., Consultative Selling..., Building Long-term..., Communicate Value..., IT and related Software..., New Business Generation, Sales Process Planning..., Salesforce.com, Cold Calling, Direct Sales, Sales Process, Leadership, New Business Development, Sales Operations, B2B, Management, Sales Presentations, SaaS, Solution Selling, Enterprise Software, Strategic Planning, Networking, Qualifying Prospects, Major Accounts, Marketing, Account Management, Document Imaging, CRM, Sales, Business Process, Lead Generation, Managed Print Services, Consultative Selling
Education
Lee University 1987 — 1991
Bachelor of Science (B.S.), Business Administration and Management, General
Blue Streak Cable & Telecommunications July 2015 - Present
T-Mobile June 2014 - January 2015
Ericsson August 2013 - June 2014
Crown Castle March 2005 - February 2013
MasTec Network Solutions 2004 - 2005
Arch Wireless December 1994 - October 2004
Skills
Fiber Optics, Cellular Communications, LTE, Wireless, 3G, Telecommunications, CDMA, 4G, RF, Project Management, Microwave, Mobile Communications, GSM, UMTS, Switches, Antennas, Fiber Optic Technology, Fiber Optic Cable, Fiber Optic Testing and..., Tower lighting, Cad welding, wireless equipment..., Coax and antenna systems, Telecommunications..., Telco, Backhaul, Telephony, Vendor Management, Preventive Maintenance, Troubleshooting, Team Management, Team Leadership, Optical Fiber
Education
Volunteer State Community College 2015 — 2015
Certified Fiber Optics Technician (CFOT), Fiber Optics
Volunteer State Community College 2015 — 2015
Certified Fiber Optics Specialist/Testing & Maintenance(CFOS/T)
Volunteer State Community College 2015 — 2015
Certified Fiber Optics Splicing Specialist (CFOS/S)
Itawamba Community College 1990 — 1992
Associate's degree, Electronics Technology
StudioHousePictures, LLC January 2011 - Present
Sprint Nextel November 2002 - March 2014
RedLine Multimedia, INC March 2010 - December 2012
GreyHouseStudios September 2006 - December 2010
FlipTV November 2009 - February 2010
Muckraker Productions November 2004 - August 2007
Nextel Communications November 2002 - November 2004
Arch Wireless November 1999 - November 2002
PageNet November 1996 - October 1999
Skills
Directing, Producing, Photography, Video Production, Video, Film Production, Mobile Devices, Account Management, Writing, Final Cut Pro, Marketing, Microsoft Office, Advertising, Customer Service, Film, Video Editing, Music Videos, Multimedia, Documentaries, Broadcast Television, Camera Operating, Commercials, Content Strategy, Digital Media, Editing, Entertainment, Feature Films, Networking, Post Production, Production Managment, Recording, Short Films, Television, Videography, Creative Direction, Creative Writing, New Media
Education
International Academy of Design 2006 — 2010
B.F.A., Digital Production
Hillsborough Community College 1995 — 1996
Associate of Arts (AA), Criminology
Mansfield ISD August 2014 - Present
Dallas ISD August 2007 - August 2014
Dallas ISD August 2011 - June 2014
Texans Can Academy July 2006 - August 2007
Arch Wireless 2000 - 2003
Skills
Teaching, Public Speaking, Editing, Microsoft Office, Customer Service, PowerPoint, Research, Strategic Planning, Budgets, Microsoft Excel, Microsoft Word, English, Outlook, Windows, Photoshop, HTML, Negotiation, C++, C, Java, Staff Development, Educational Leadership, Special Education, Instructional Design, Leadership Development, Team Leadership, Curriculum Mapping, Curriculum Assessment, Curriculum Design, Curriculum Development, Reading Intervention, Behavioral Intervention, Classroom, Leadership, Educational Technology, Tutoring, Community Outreach, Lesson Planning
Education
Lamar University 2014 — 2016
Master of Education (MEd), Counselor Education/School Counseling and Guidance Services, 4.0
Lamar University 2014 — 2014
Principal Certification, Educational Leadership and Administration, General, 4.0
Walden University 2009 — 2011
Master of Science (MS), Educational Leadership and Administration, General, 3.8
University of North Texas 2004 — 2005
Bachelor's Degree, Sociology, 3.7
USA MOBILITY June 1997 - December 2014
Spok (formerly USA Mobility Wireless and Amcom Software) June 1997 - December 2014
Arch Wireless 1997 - 2004
Lakeshore Learning Materials 1988 - 1992
UPS June 1985 - September 1988
Skills
Direct Sales, Solution Selling, Wireless, Cold Calling, Sales Process, Account Management, Telecommunications, Salesforce.com, Sales, Strategic Planning, Selling, Sales Operations, Strategic Partnerships, B2B, Leadership, Customer Retention, Managed Services, VoIP, SaaS
Education
Coastline College 2012 — 2015
Business, Management, Marketing, and Related Support Services
LevelUp Business Coaching & Training March 2014 - Present
Social Sales Link February 2015 - Present
Dynamite Graphics August 2012 - March 2014
OmniSolus August 2007 - August 2012
Electric Advisors, Inc September 2009 - January 2011
eCREsystems 2007 - April 2010
CapStar Commercial Realty March 2006 - October 2007
Keller Williams Realty 2005 - 2006
Network Referral Group 2004 - 2005
Arch Wireless 2003 - 2004
Skills
Online Marketing, Social Media Marketing, Social Networking, Marketing, Sales, Marketing Strategy, Entrepreneurship, Social Media, Strategy, New Business Development, Management, Business Development, Blogging, Web Marketing, Email Marketing, Online Advertising, Sales Management, Lead Generation, Direct Sales, Editing, Website Development, Direct Marketing, Sales Operations, Web Design, Marketing Communications, Content Development, Web Project Management, Content Management, Digital Marketing, B2B Marketing, Direct Mail, Networking, B2B Marketing Strategy, Web Services, Demand Generation, Product Launches, B2B, Web Content, Social Media Strategist, Social Selling, LinkedIn Training, B2B2C, Online Publishing, Leadership, Strategic Planning, Training
Education
Loyola University Chicago 1997 — 1998
(attended) MBA
Bowling Green State University 1983 — 1991
Bachelor of Science
CaseWorks,Inc. March 2012 - Present
Naylor Clinic of Chiropractic & Acupuncture 2006 - 2012
McClure Funeral Service 2002 - 2006
Arch Wireless 1998 - 2002
Skills
PowerPoint, Management, Depositions, Litigation Support, Microsoft Word, Customer Service, Courts, Microsoft Office, Public Speaking, Civil Litigation, Customer Satisfaction, Event Planning, Microsoft Excel, Notary Public, Social Media, Trials
Education
Fayetteville Technical Community College
Mortuary Science, Funeral Service
Union County October 2014 - Present
Cato Corporation January 2002 - April 2004
Arch Wireless November 1998 - December 2001
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Budgets, English, Research, Windows, Accounting, PowerPoint, Inventory Management, Time Management, Access, Data Entry, Account Reconciliation, General Ledger, Bank Reconciliation
Education
Wingate University 2011 — 2013
Master's degree, Accounting
Bilkent University 1992 — 1998
Bachelor of Business Administration (BBA), Business Administration and Management, General
Edge Electronics, Inc. November 2013 - Present
Data Modul Inc 2010 - 2013
Apollo Display Technologies February 2003 - November 2010
Arch Wireless February 2000 - December 2002
ADP Dealer Services 1995 - 2000
Skills
Sales Management, Account Management, Sales, Solution Selling, Manufacturing, New Business Development, Direct Sales, Product Marketing, Key Account Management, Product Development, International Sales, B2B, Sales Operations, Business Development
Education
Metropolitan College of New York - School of Business 2002 — 2003
Suffolk County Community College 1993 — 1995
Care.com - Global Workplace Solutions July 2014 - Present
Livefyre September 2013 - May 2014
Simply Hired September 2012 - September 2013
Monster Worldwide August 2008 - September 2011
ADP May 2005 - July 2007
MedQuist June 2004 - July 2005
Dictaphone January 2003 - May 2004
Arch Wireless 1999 - 2003
WINSTAR WIRELESS January 1998 - January 1999
ENTERPRISE RENT A CAR January 1997 - January 1998
Skills
Sales, Business Development, Selling, Management, Recruiting, Sales Operations, Strategy, Employee Wellness..., Leadership, Lead Generation, Sales Management, Cold Calling, CRM, Cloud Computing, Social Media, Professional Services, Work Life Balance, Outside Sales, Marketing, SaaS, Account Management, Wellness, Applicant Tracking..., Negotiation, Customer Service, Budgets, Training, Salesforce.com, Human Resources, Enterprise Software, Performance Management, New Business Development, Healthcare, Proposal Writing, Needs Analysis, Medical Devices, Social Media Marketing, Sales Process, Entrepreneurship, Competitive Analysis, Market Research, B2B, Customer Satisfaction, Digital Marketing, Direct Sales, Sales Presentations
Education
Augsburg College 1993 — 1996
Bachelor of Science, Social Work
Bemidji State University 1990 — 1992
Liberals
Mother's Peninsula Grille November 2013 - Present
The Abbey Burger Bistro February 2013 - November 2013
JET Services August 2011 - January 2013
AT&T Mobility February 1999 - August 2011
ATT Mobility 1999 - August 2011
Arch Wireless 1996 - 1999
Verizon Wireless 1993 - 1996
Skills
Account Management, Sales Operations, Customer Service, Direct Sales, Sales, Sales Process, Business Development, Leadership, Solution Selling, Customer Retention, Cold Calling, Sales Management, New Business Development, Training, Management, Team Building, Forecasting, Salesforce.com, Wireless, Market Research, Recruiting, Customer Experience, CRM, Financial Analysis, Proposal Writing, International Sales, Direct Marketing, Sales Prospecting, Executive Presentation..., Contract Negotiation, Contract Management, Consultative Selling, Social Media
Education
McDaniel College 1988 — 1992
Bachelor of Arts (B.A.), Business Administration/Economics
Act3 Technologies January 2009 - Present
MySEMexperts May 2008 - Present
LeadGen, Inc. May 2008 - January 2012
LeadGen LLC April 2006 - May 2008
EasyAsk, Inc. April 2001 - May 2005
MyWay.com March 2000 - April 2001
CMGI November 1999 - April 2001
Arch Wireless October 1995 - November 1999
Trans National Communications September 1993 - November 1995
Dynatech Corp. May 1991 - September 1993
Skills
SEM, Demand Generation, Strategic Planning, Digital Marketing, Online Advertising, Marketing Strategy, Business Strategy, Negotiation, Marketing, Online Lead Generation, Profit & Loss Management, M&A experience, Budgeting, Lead Generation, Management, Online Marketing, PPC, Business Development, Entrepreneurship, P&L Management, Strategy, Budgets, Strategic Partnerships, Sales, Salesforce.com
Education
Harvard Business School 1989 — 1991
MBA, Business Administration
Northeastern University 1985 — 1987
BS, Electrical Engineering
University of Massachusetts Boston 1983 — 1985
Electrical Engineering
Harris Computer Systems - Harris Local Government Division January 2013 - Present
Army National Guard November 2002 - Present
CSI Technology Outfitters February 2006 - December 2012
Bell South Advertising & Publishing Company March 1999 - February 2006
America's Directories South January 1998 - March 1999
Arch Wireless August 1995 - December 1997
Skills
Direct Sales, Software Solution Sales, State & Local..., Saas, Cloud Computing, Solution Selling, Sales Management, Account Management, Territory Account..., Territory..., Sales, Enterprise Software, Disaster Recovery, Budgets, Wireless, Sales Operations, Data Center, Salesforce.com, SaaS
Education
Boiling Springs High School
University of the Incarnate Word
Master of Business Administration (MBA), General, 3.5
Limestone College 1989 — 1991
Bachelors of Science, Business Administration and Management, General, 3.0
Spartanburg Methodist College 1987 — 1989
Associate of Arts (A.A.), Supervisory Management, 3.0
Telkonet Inc. June 2014 - Present
Quam Nichols Company February 2013 - March 2014
AVI Systems Inc. November 2010 - January 2013
United Visual, Inc. October 2009 - September 2010
Infocor September 2006 - September 2009
Flanner's Audio & Video August 2004 - August 2006
Nextel Partners September 2003 - September 2004
Arch Wireless 1999 - 2002
Skills
Digital Signage - Video..., Enterprise Video..., Contract Negotiation, Strategic Partnerships, Customer Satisfaction, Digital Signage, Video Conferencing, Channel Sales, Major Accounts, State & Local..., Sales Management, Sales Hiring, P&L Responsibility, Forecasting, Tactical Sales Planning, Account Management, Channel Partners, Sales Process, Telecommunications, Sales Operations, Selling, Customer Retention, Crestron, Salesforce.com, Sales, AV, CRM, Telepresence, Strategy, Direct Sales, B2B, Audio Conferencing, New Business Development, Unified Communications, Solution Selling, Management, Leadership, Team Building, Tandberg, Streaming Media, Marketing Strategy, Strategic Planning, Marketing, Managed Services, Integration, Product Development, Wireless, Program Management, Budgets, Networking
Education
Cornell University 2014 — 2014
Executive Leadership Coursework
University of Wisconsin-Milwaukee 1989 — 1990
Wisconsin Lutheran High School
SimpliVity Corporation June 2014 - Present
Brookfield Renewable Power March 2012 - May 2014
The Hanover Insurance Group June 2006 - February 2012
The Hanover Insurance Group 2006 - 2009
QUALIS TECHNOLOGY 2005 - 2006
Arch Wireless 2000 - 2005
Skills
Talent Management, HRIS, Deferred Compensation, Human Resources, Performance Management, Change Management, Personnel Management, Employee Benefits, Leadership, Leadership Development, Organizational..., Project Management, Training, Policy, Coaching, Job Descriptions, College Recruiting, Vendor Management, Technical Recruiting, Succession Planning, Employee Relations, Workforce Planning, Program Management, Employment Law, Organizational Design, Sourcing, Onboarding, Job Evaluation, Talent Acquisition, Management, Strategy, HR Policies, PeopleSoft, Internet Recruiting, Team Building, Interviews, Business Strategy, Analysis, Process Improvement, Employee Training, Salary, Payroll, Employee Engagement, Compensation & Benefit, Benefits Administration
Education
Assumption College
BS, Liberal Arts and Sciences/Liberal Studies
US Army July 2007 - Present
Indiana Army National Guard July 2007 - August 2014
United States Air Force July 2003 - July 2007
IBM September 2001 - March 2007
Arch Wireless September 2000 - September 2001
Skills
Network Administration, Routers, Switches, Troubleshooting, Networking, WAN, Network Security, Computer Hardware, Cisco Routers, Cisco Technologies, Cisco Call Manager, Computer Security, VoIP, Software Installation, LAN-WAN, Cisco VPN, Server Administration, Cisco Nexus, Cisco Wireless, Telecommunications, Cisco VoIP, System Administration, Technical Support, Cisco Firewall Security, Cisco ASA, Routing Protocols, VMware Infrastructure, VMware View, VMware vCenter, VMware ESX, VMware Server, Solarwinds
Education
DeVry University-Texas 1999 — 2001
BS, Telecommunications Management
EMC October 2012 - Present
Boston Scientific January 2010 - September 2012
Covidien December 2003 - November 2009
Covidien April 2003 - December 2003
Arch Wireless October 1999 - April 2003
Arch Wireless 2000 - 2001
Arch Wireless October 1999 - 2000
Skills
Testing, Process Improvement, ERP, SAP, Analysis, Business Process, Outsourcing, Quality Assurance, Databases, Leadership, Strategy, JD Edwards, Business Analysis, Software Documentation, Team Building, Continuous Improvement, SDLC, Enterprise Software, Visio, Cross-functional Team..., Business Process..., Vendor Management, Training, Business Intelligence
Education
Framingham State University
Bachelors, Arts
Marian
Bank of America May 2011 - Present
Verizon Wireless December 2009 - May 2011
T-Mobile 1998 - 2009
Arch Wireless 1990 - 1998
Education
Hudson Valley Community College
A.A.S., Business Marketing
Hudson Valley Community College
Accounting Certificate
Sensus Metering Systems July 2009 - Present
USA Mobility November 2007 - June 2008
USA Mobility October 2004 - November 2007
Arch Wireless November 2000 - October 2004
PageNet March 1999 - October 2000
PageNet June 1998 - March 1999
Communications Service Co - Motorola MSS May 1991 - May 1998
United States Air Force March 1987 - April 1991
Skills
Wireless, Telecommunications, RF, GSM, Mobile Devices, Cellular Communications, LTE, Integration, VoIP, Microwave, Network Engineering, WiMAX, Wireless Networking, CDMA, IP, Unix, 4G, 3G, Fiber Optics, TCP/IP, Switches, WiFi, SIP, Ethernet, Smart Grid, MPLS, System Deployment, ATM networks, LAN-WAN, RF Engineering, Telephony, Testing, UMTS, Troubleshooting, M2M, Antennas, Networking, Mobile Communications, Network Design, Systems Engineering, Embedded Systems, Product Management, Smart Metering, Network Architecture, Embedded Software, System Architecture, Managed Services, Unified Communications, Broadband, Vendor Management
Education
Collin College 2001 — 2003
Electronics Systems Technology
Vernon College 1994 — 1996
Computer Engineering
Community College of the Air Force 1989 — 1991
Electronics Engineering
Intertek Testing Services October 2005 - Present
USA Mobility 1999 - March 2005
Arch Wireless 1996 - 1999
USA Mobile Communications 1995 - 1996
USA Mobile Communications 1994 - 1995
Western Reserve Communications 1982 - 1994
machine controls corporation 1978 - 1981
Skills
Wireless, CDMA, RF, LTE, GSM, Antennas, Testing, Switches, Telecommunications, Mobile Devices, UMTS, Microwave, Engineering Management, Cellular Communications, Embedded Systems, RF Engineering
Education
Spartan School of Aeronautics 1977 — 2008
Certificate, Avionics
Cleveland State University 1990 — 1992
BS, Electronic/Electrical Engineering
Intechra 2009 - 2010
Graham Hart 2006 - 2008
SunWest Technologies 2004 - 2006
Arch Wireless 2000 - 2004
RFM, Inc. 1995 - 2000
Skills
Start Up and Turnaround, ISO, QS, NHQ, RIOS, R2..., Production Operations, Supply Chain Management, Cross Functional Team..., Lean..., Multi-site Management, Domestic and..., Organizational...
Education
Golden Gate University
MBA, Business Administration
Corinthian Colleges Inc. October 2003 - Present
Corinthian Colleges Inc. October 2003 - Present
Corinthian Colleges Inc. October 2003 - Present
Arch Wireless March 2003 - October 2003
Snelling & Snelling Personnel Services August 2002 - November 2002
Verizon Information Services September 2001 - August 2002
Jack Henry & Associates March 2000 - August 2001
Education
Florida Metropolitan University 2006 — 2008
AmeriFlow Water Systems September 2002 - Present
Arch Wireless 1999 - 2001
Arch Wireless May 1997 - May 1999
Arch Wireless May 1996 - May 1997
Skills
Process Improvement, Cross-functional Team..., Team Building, Vendor Management, Business Analysis, Operations Management, Program Management, Account Management, Budgets, Change Management, Direct Sales, Leadership, Project Planning, Telecommunications, Strategic Planning, Customer Service, Team Leadership, Data Analysis, User Documentation, Training, Distribution Logistics, Project Coordination, Report Writing, Help Desk Implementation, Management, Call Centers
Education
Capella University 2005 — 2008
MSIT
Capella University 2003 — 2005
BSIT, Information Technology
Verizon Networkfleet June 2015 - Present
Verizon Wireless June 2012 - June 2015
Sprint Nextel June 2010 - June 2012
Sprint Nextel June 2002 - June 2010
Arch Wireless March 1997 - October 2001
Skills
Direct Sales, Salesforce.com, Customer Retention, Sales Operations, Account Management, B2B, Wireless, Sales Management, Customer Satisfaction, Solution Selling, Sales Process, Telecommunications, Sales, New Business Development, Change Management, Team Leadership, M2M
Education
Marquette University
Bachelor of Arts (B.A.)
Pizza Hut April 2006 - Present
USA Mobility March 1986 - September 2005
USA Mobility Inc. (formerly Arch Wireless, Inc.) 1986 - 2005
Arch Wireless (now USA Mobility) 1986 - 2005
Arch Wireless 1986 - 2005
USA Mobility Wireless, Inc 1986 - 2005
MobileComm 1986 - 2005
Skills
Operations Management, Customer Satisfaction, Strategic Planning, Cross-functional Team..., Process Improvement, Leadership, Profit, Customer Service..., Team Building, Program Management, Call Centers, Management, P&L Management, Strategy, Change Management, Sales, Customer Experience, Customer Retention, Customer Service, Telecommunications, Retail, Analysis, Time Management, Training, Team Leadership
Education
Davenport University
Axeda, Inc. ControllerWJ Donovan2003 - 2004
Arch Wireless 1997 - 2002
Vista Communications 1987 - 1995
Epsilon Data Management May 1985 - October 1986
Education
Bentley University 1983 — 1986
IDT August 2002 - Present
IDT Telecom 2002 - Present
Arch Wireless February 1999 - December 2001
MobileComm October 1996 - February 1999
Chase Manhattan Bank June 1985 - June 1996
Bank Leumi Le-Israel, Regional Management February 1984 - February 1985
Citibank January 1981 - December 1984
Premium Marketing Headquarters November 1979 - November 1980
Skills
Product Management, Strategic Partnerships, Telecommunications, Strategy, Management, Marketing Strategy, Mobile Devices, Wireless, Start-ups
Education
New York University 1986 — 1987
Interactive Telecommunications
Baruch College, City University of New York (CUNY) 1981 — 1984
MBA, Marketing
Wayne State University 1979 — 1980
BA, Marketing
Peoples Education April 2002 - December 2008
Arch Wireless September 1998 - July 2001
Arch Wireless September 1994 - August 1998
Skills
Selling, Sales, Sales Operations, Sales Management, Product Development, Training, Marketing, Time Management, Account Management, Analysis, Leadership, Marketing Strategy, Sales Process, Team Building, Salesforce.com, Management, Customer Service, Strategic Planning
Education
Davenport University 1986 — 1990
Expedient Data Centers September 1996 - Present
Arch Wireless September 1994 - September 1996
Skills
Data Center, Cloud Computing, Security, VMware, Virtualization, Disaster Recovery, Managed Services, Network Security, SaaS, Storage, Cisco Technologies, Solution Selling
Education
Indiana University Bloomington 1990 — 1994
Differential Energy Global LTD February 2015 - Present
FairWeather Site Furnishings, Inc. July 2009 - Present
FairWeather Site Furnishings, Inc. July 2009 - Present
Boxlight, Inc. 2007 - 2009
Projector.com July 2007 - October 2007
GC Services 2006 - 2007
Sprint PCS 2004 - 2005
Arch Wireless 1997 - 2004
Skills
Account Management, Business Development, Management, Sales, Sales Operations, Direct Sales, Sales Management, Customer Service, Selling, Sales Process, Cold Calling, Salesforce.com, Customer Satisfaction, Marketing Strategy, Call Centers, Customer Relations, Negotiation
Education
Cuyahoga Community College
Peak10 January 2014 - Present
Peak 10 January 2009 - December 2013
Peak10 Data Center March 2002 - December 2008
Comdisco 1998 - 2002
Arch Wireless October 1985 - August 1998
Becker Beeper 1985 - 1998
Skills
New Business Development, Solution Selling, Managed Services, Sales Management, Cloud Computing, Data Center, Sales Operations, Selling, Sales Process, Management, Business Development, Outsourcing, SaaS, Strategy, Security, Operations Management, Leadership, Sales, Forecasting, Customer Satisfaction, Direct Sales, Go-to-market Strategy, Account Management, Telecommunications, Enterprise Software
Education
Carthage College 1987 — 1991
Bachelor's Degree, Marketing, Economics, and Business Admin
St, Benedict High School - Chicago 1983 — 1987
Sales and Operations June 2015 - Present
GFS Technology February 2015 - May 2015
Good Technology June 2014 - July 2014
Fixmo September 2010 - June 2014
B-UV-FREE, L.L.C. June 2003 - July 2007
Arch Wireless March 1998 - June 2003
Main Street & Main March 1997 - December 1997
Pepsi Cola 1985 - 1997
Levi Strauss October 1986 - February 1988
Skills
E-commerce, Program Management, Business Analysis, Contract Negotiation, Leadership, Mobile Technology, Marketing, Strategic Partnerships, Product Management, Mergers & Acquisitions, Sales, Mobile Devices, Start-ups, Business Development, SaaS, Wireless, Strategy, Management, Enterprise Software, Strategic Planning, New Business Development, Business Strategy
Education
Arizona State University - W. P. Carey School of Business 1995 — 1997
MBA, MBA
Kansas State University 1978 — 1983
BS, Business Management
Nurnberg American HS 1976 — 1978
High School Diploma , College Prep Studies
Cardinal Health August 2004 - Present
Cardinal Health, National Logistics Center 2004 - Present
Arch Wireless October 1993 - August 2004
Skills
Administrative Support, Spreadsheets, Data Entry, Typing, Accounts Payable, Customer Service, Billing, Accounts Receivable, Word, Excel, PowerPoint, Telephone Skills, Microsoft Office, Teamwork, HRIS, Employee Relations, PeopleSoft, Supervisory Skills, Time Management, Scheduling, Outlook
Education
Columbus State 2010 — 2013
Business Management
AERO-ZONE SENIOR ACCOUT EXECUTIVEFirst CommunicationsJanuary 1999 - April 2001
Arch Wireless 1996 - 2000
Skills
Aviation, Business Strategy, Airlines, Team Leadership, Contract Negotiation, Program Management, Aerospace, New Business Development, Operations Management, Aircraft, Strategic Planning, Commercial Aviation, Negotiation, International Business, Airports, Logistics, Aircraft Maintenance, Flights
Education
Cleveland State University 1990 — 1993
AT&T Mobility Global Account ManagerAT&T2004 - Present
MobileComm 1990 - 2002
Arch Wireless 1990 - 2000
Skills
Wireless, Direct Sales, M2M, Enterprise Mobility, LTE, Account Management, Cellular Communications, Go-to-market Strategy, Mobile Technology, Mobile Devices, Selling, Unified Communications, Managed Services, Telecommunications, Solution Selling, VoIP, Cross-functional Team..., MPLS, Vendor Management, Sales
Education
Fairleigh Dickinson University 1980 — 1985
City of Waconia February 2011 - Present
Summit Academy OIC January 2005 - Present
Arch Wireless January 1985 - September 2001
Summit Communications 1985 - 1993
Education
Husson College 1977 — 1981
Sprint 2005 - Present
Nextel 2002 - 2005
Arch Wireless 1999 - 2002
PageNet 1994 - 1999
Cablevision 1989 - 1994
Skills
Solution Selling, Sales, Telecommunications, Mobile Devices, Unified Communications, Integration, Cellular Communications, M2M, CDMA, Wireless, 4G, Salesforce.com, Direct Sales, SaaS, B2B, Sales Management, IP, Strategic Partnerships, Mobile Technology, MPLS, Managed Services, VoIP, Co-location, Cloud Computing, LTE
Education
California State University-Northridge 1991 — 1992
AA, Speech and Communications
Distributed Network Software, LLC September 2007 - Present
WQLN Public Broadcasting of NWPA April 2003 - September 2007
Arch Wireless 1994 - 2002
Skills
New Business Development, Consultative Selling, Solution Selling, Software Sales, Customer Relations, Fundraising, Public Speaking, Negotiation, Marketing Strategy, Proposal Writing, Marketing, Account Management, Business Development, Sales, Direct Sales, Cold Calling, Business Strategy, Business Planning, Social Networking, Email Marketing, Customer Service, CRM, Networking, Sales Process, Sales Presentations, Business Analysis, Microsoft Office, Microsoft CRM, Salesforce.com, Marketing Communications, Selling, Cloud Computing, Online Marketing, Lead Generation, Online Advertising, Product Marketing, SaaS, Enterprise Software, Start-ups, Strategy, Management, Strategic Planning, Social Media, Sales Management, Sales Operations, Strategic Partnerships, Entrepreneurship, Software Industry, Advertising, B2B
Education
Indiana University of Pennsylvania 1989 — 1994
B.S. in Marketing, Marketing
Titusville High School 1986 — 1989
Gartner October 2004 - Present
Arch Wireless 1995 - 2004
Yangzhou Paper Mill January 1994 - July 1994
Skills
Leadership, Management, Enterprise Software, Sales, Project Planning, Budgets, Security, Risk Management, Interviews, Solution Selling, Employee Benefits, Manufacturing, Account Management, Business Development, CRM, Customer Service, New Business Development, Professional Services, Sales Management, Sales Process, Salesforce.com, Selling, Strategic Partnerships, Strategic Planning, Strategy, Value Selling
Education
Geneva College 1992 — 1994
B.S., Human Resource Management
Walden University
Masters, Industrial Psychology, work in progress
American Messaging Services, LLC November 2005 - Present
Arch Wireless February 1998 - November 2004
Jones Intercable, Inc. October 1994 - February 1998
Bank of Nova Scotia June 1985 - October 1994
Skills
Telecommunications, Strategic Planning, Microsoft Office
Education
Concordia University 1983 — 1985
MBA, Finance
Prince George's County Public Schools August 2013 - Present
Save the Children September 2011 - August 2012
Powers Properties May 2010 - June 2011
Prince George's County Public Schools 2006 - 2007
Strayer University 2004 - 2005
Arch Wireless 1996 - 2000
Skills
Teaching
Education
University of Phoenix 2010 — 2012
Masters of Education, K-12 Cross-Categorical Special Education
Columbia International University 2001 — 2003
Masters of Divinity, Christian Educqtion
University of Georgia - Terry College of Business 1991 — 1996
Bachelor's Degree, Business Administration and Management, General
Randstad April 2014 - Present
USA Mobility May 2002 - May 2014
WebLink 2002 - 2004
Arch Wireless 2000 - 2002
PageNet October 1999 - 2002
Intervoice July 1998 - October 1999
DSC 1997 - 1998
Texas Instruments 1995 - 1997
AT&T 1990 - 1994
Skills
Cellular Communications, M2M, Telecommunications, Wireless, Mobile Devices, VoIP, Marketing, Management, Product Marketing, 4G, Product Development, Marketing Strategy, Market Analysis, Product Management, Sales Operations, Account Management, Sales, Salesforce.com, Strategic Partnerships
Education
The University of Texas at Austin 1987 — 1990
Master of Business Administration (M.B.A.), Marketing
Kent State University 1980 — 1984
BA, Telecommunications
Biagi Bros., Inc. October 2014 - Present
USA Mobility, Inc. (formerly Arch Wireless, MetroCall, & MobileComm) 1994 - 2013
Arch Wireless 2000 - 2004
MobileComm / MetroCall 1998 - 2000
MobileComm 1996 - 1998
Skills
M2M, Vendor Management, Sales Management, Wireless, Operations Management, Management, Telecommunications, Sales, Cold Calling, New Business Development, Account Management, Customer Retention, Solution Selling, Direct Sales, Call Center, B2B, Training, Sales Operations, Salesforce.com, Contract Negotiation, Leadership, Strategic Partnerships, Mobile Devices, Sales Process, Selling, Managed Services, VoIP, Cross-functional Team..., SaaS, CRM, Customer Satisfaction, Business Development, Key Account Management, Cellular Communications, Call Centers, Product Management, Warehousing
Education
Belhaven College
Bachelor of Science (BS) in Management
Roe-Comm Inc November 2014 - Present
USA Mobility November 2004 - February 2014
Arch Wireless November 1999 - November 2004
Arch Wireless October 1993 - November 1999
Skills
Wireless, Solution Selling, Direct Sales, Cold Calling, Mobile Devices, Sales Operations, Selling, Sales, Telecommunications, Mobile Marketing, Sales Management, New Business Development, Customer Service, Account Management, Customer Retention, Sales Process, Strategic Partnerships, B2B, Salesforce.com
Education
Davenport University 2000 — 2003
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.97
EMC Corporation September 2011 - Present
EMC May 2010 - August 2011
EMC Corporation May 2008 - April 2010
Hanover Insurance October 2006 - May 2008
Arch Wireless 2001 - 2003
Digital Equipment Corporation 1986 - 1999
Skills
Outlook, Corporate Law, Notary Public for the..., Certified Les Mills..., Litigation, Legal Research, Mergers & Acquisitions, Corporate Governance, Legal Assistance, Legal Writing, Legal Documents, Microsoft Office
Education
Anna Maria College 2004 — 2011
Bachelor's Degree, Paralegal Studies, Summa cum laude
Becker College 1987 — 1989
Associates, Business Administration
Time Warner Cable Business Class May 2015 - Present
Cox Communications May 2005 - April 2015
Mpower March 2003 - December 2004
Arch Wireless March 2001 - May 2002
Skills
Pricing, Co-location, Cross-functional Team..., Telecommunications, Team Building, Management, Leadership, Solution Selling, Business Development, VoIP, New Business Development, Account Management, SIP Trunking, Managed Services, Sales Process, Direct Sales, Unified Communications, MPLS, B2B, PRI, Cold Calling, Telephony, Marketing Strategy, Wireless, Ethernet, Networking, Customer Satisfaction, Sales, Selling, Broadband, Salesforce.com, Metro Ethernet, Enterprise Software, Strategic Partnerships, Cloud Computing, Customer Retention, Call Centers, Hosted Services, Channel Partners, Long Distance, Professional Services, T1, SaaS, Sales Operations, Entrepreneurship, Program Management, Internet Services, Lead Generation, Data Center, SIP
Education
Chabot College 1995 — 1998
Business Administration and Management, General
Chabot College
Business Administration and Management, General
MidWest Immediate Care Consultants, LLC April 2014 - Present
Ohio Xtreme Athletics March 2006 - Present
Hometown Urgent Care and Occupational Health January 2011 - July 2013
U.S. HealthWorks September 2008 - January 2012
Concentra 2006 - 2008
USA Mobility 2004 - 2006
Arch Wireless 2002 - 2006
Skills
Salesforce.com, Account Management, Sales Management, New Business Development, Cold Calling, Direct Sales, Team Building, B2B, Coaching, Customer Retention, Sales Operations, Customer Service, Healthcare, Strategic Planning, Solution Selling, Wireless, Operations Management, Sales Presentations, Sales Process, Budgets, Contract Negotiation, Training, Leadership, Recruiting, Marketing, CRM, Strategy, Business Planning, Marketing Strategy, Healthcare Management, Microsoft Office, Lead Generation, Advertising, Customer Satisfaction, Management, Cross-functional Team..., Sales
Education
Kent State University 1994 — 1998
BA
Verizon Business January 2007 - Present
Verizon November 2004 - January 2007
Arch Wireless May 2004 - November 2004
Fusion January 2002 - June 2003
AT&T January 1998 - December 2001
AT&T January 1993 - January 1998
AT&T January 1987 - January 1993
AT&T January 1986 - January 1987
Education
Denison University 1979 — 1982
BA, English
Denison University
C.F, English/Marketing; Wiseman
SunRay Tanning Salons November 2008 - January 2012
Lexis Nexis Martindale Hubbell February 2010 - July 2011
Yellow Book USA October 2008 - August 2010
Cox Autotrader March 2005 - November 2008
Arch Wireless March 1999 - March 2005
Skills
SEM, Online Advertising, Google Adwords, Lead Generation, SEO, Social Media Marketing, Account Management, Online Marketing, Advertising, Email Marketing, Sales Presentations, Sales, Web Analytics, Customer Retention, New Business Development, Social Media, Cold Calling, Marketing Strategy, Marketing, Direct Marketing, CRM, Direct Sales, Strategic Planning, Team Leadership, Microsoft Office, Contract Negotiation, Advertising Sales, Relationship Management, Software Industry, Leadership Development, Search Advertising, Recruiting, B2B, Salesforce.com, Digital Marketing, Training, SaaS
Education
Arizona State University 1999 — 2000
Edmonds Community College
Bachelor of Applied Science (B.A.Sc.), Holistic Health
Texas Health Burleson Fitness Center January 2015 - Present
City of Arlington April 2006 - September 2014
Arch Wireless 1997 - 2002
Skills
Human Resources, Recruiting, Time Management, Interviews, Onboarding, Performance Management, Organizational..., Employee Relations
Education
University of Phoenix 2009 — 2013
Doctor of Management, Organizational Leadership
Amberton University 1998 — 2000
MS, Human Resources and Training
The University of Texas at Arlington - College of Business 1993 — 1995
BA, Business Administration
ITOCHU Automobile America Inc. January 2005 - Present
Arch Wireless 1999 - 2003
Skills
Axapta, Enterprise Software, Team Leadership, Management, Supply Chain Management, Disaster Recovery, Sales Management, Microsoft Dynamics, Supply Chain, ERP, Budgets, Contract Negotiation, Logistics, Warehousing, Continuous Improvement, Logistics Management, Business Process, Business Intelligence, Project Management, Business Analysis
Education
New Horizons 2002 — 2003
MCSE Certification
Bowling Green State University 1992 — 1994
Sports Management
Street Fleet Courier Services April 2015 - Present
Copeland Buhl & Company October 2014 - April 2015
Street Fleet Courier Services April 2012 - October 2014
Glenwood Inglewood Water Company September 2010 - October 2011
Aflac January 2010 - September 2010
Priority Courier Experts November 2007 - November 2009
Express Messenger Systems April 2003 - October 2007
Arch Wireless June 2001 - October 2002
Wagers Business Systems January 2000 - June 2001
Arrow Speed September 1997 - January 2000
Skills
Team Building, Microsoft Word, Customer Service, Sales, Leadership, SEO, Customer Satisfaction, Sales Process, Microsoft Office, New Business Development, Employee Relations, Account Management, Public Speaking, Sales Management, Microsoft Excel, Cold Calling, Marketing Strategy, Management
Education
Metropolitan State University 2011 — 2014
Bachelor's Degree, Accounting
University of Minnesota Duluth 1996 — 1997
Anoka Ramsey Community College 1994 — 1996
Totino Grace High School 1990 — 1994
BlueCross BlueShield of Tennessee July 2013 - Present
BlueCross BlueShield of Tennessee October 2008 - July 2013
University of Tennessee at Chattanooga August 2009 - September 2010
Blue Cross of Idaho December 2006 - October 2008
Idaho Migrant Council (Community Council of Idaho) March 2006 - December 2006
Snelling Personnel Services December 2003 - March 2006
AT&T Wireless November 2002 - July 2003
Arch Wireless April 2001 - November 2002
Skills
Employee Relations, HRIS, Organizational..., Leadership Development, Coaching, HR Consulting, Project Management, PeopleSoft, Taleo, Lawson, Microsoft Office, Research, RFP, Interviews, Benefits Administration, Process Improvement, Recruiting, Talent Acquisition, Training, Onboarding, Human Resources, Employee Benefits, New Hire Orientations, Management, Movex, Deferred Compensation, Leadership
Education
Boise State University 2003 — 2006
Master's, Business Administration
University of Rochester 1994 — 1998
Bachelor's, Psychology
LQ Management LLC February 2014 - Present
Kaplan College August 2009 - Present
American Management Corporation June 2010 - December 2012
Apple November 2008 - October 2010
Venturi Staffing Partners June 2008 - November 2008
Qumetco Metals March 2008 - June 2008
Zale August 2006 - February 2008
AT&T April 2005 - June 2006
Henry Telephone Products December 2003 - February 2005
Arch Wireless March 2000 - November 2003
Skills
Troubleshooting, Active Directory, System Administration, Networking, Technical Support, Windows XP, Network Administration, VPN, Telecommunications, Hardware, DNS, Microsoft Office, Customer Service, Leadership, Management, DHCP, Microsoft Excel, CCNA, Quality Assurance, Citrix
Education
Advanced Technical Institute (ATI) 2008 — 2009
Network Administration
Kaplan University
Bachelor's degree, Computer Science
Belo June 2009 - Present
Coke - Cola CCE June 2006 - May 2009
Citi November 2003 - June 2006
Arch Wireless January 1995 - February 2002
Skills
Accounts Receivable, Leadership, PeopleSoft, Forecasting, Financial Analysis, Sarbanes-Oxley Act, Budgets, Process Improvement, Customer Service, Accounting, Credit, Call Centers, Financial Reporting, Account Reconciliation, Account Management, Microsoft Excel, Training Delivery, Event Planning, Organizational..., Team Building, Team Leadership, Broadcast, Collections, Dispute Resolution, Resolving Conflicts, Module Development, Project Coordination, Coordinating Events, Microsoft Office, Microsoft Word, Retail Sales, Fashion Design, Fashion Buying, Fashion Illustration, Visual Merchandising, Product Design
Education
University of North Texas 2013 — 2014
Bachelor of Business Administration (BBA)
Cedar Valley College 2009 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Wade College 1991 — 1993
Associate of Arts (A.A.), Fashion Merchandising and Design
BD January 2010 - Present
STERIS Corporation April 2007 - January 2010
Metrex October 2003 - August 2005
Arch Wireless December 1994 - October 2003
Skills
Project Planning, Product Development, Sales, Sales Management, Cross-functional Team..., CRM, Selling, Account Management, Coaching, Customer Satisfaction, Customer Service, Healthcare, Management, Market Development, Marketing, Product Launch, Sales Operations, Sales Presentations
Education
Kent State University
BA, Criminology
Keller Graduate School of Management
MBA, Business Administration
Spok December 2000 - Present
Spok January 2015 - Present
USA Mobility 2006 - 2014
Arch Wireless 2004 - 2006
Arch Wireless 2002 - 2004
Arch Wireless 2000 - 2002
OfficeMax 1998 - 2000
MVP Sports 1997 - 1999
Skills
Solution Selling, Vendor Management, Wireless, Customer Retention, Mobile Devices, Direct Sales, Contract Negotiation, Cold Calling, Cellular Communications, Forecasting, Training, Enterprise Software, Channel Partners, CDMA, Mobile Technology, Key Account Management, Customer Satisfaction, B2B, Sales, SaaS, Account Management, Unified Communications, Selling, Sales Process, Strategic Partnerships, Complex Sales, Enterprise Mobility, Quotas, Hosted Services, Customer Experience, Mobile Communications, Troubleshooting, LTE, Sales Prospecting, Selling Skills, Customer Service, Qualifying Prospects, WiFi, Messaging, Managed Services, Project Management, Telecommunications, Healthcare Information..., Salesforce.com, Sales Operations, Sales Management
Education
Merrimack College 2000 — 2004
Communications
Kraft Foods November 2009 - Present
Minneapolis Star Tribune March 2003 - December 2008
St. Petersburg Times April 2001 - March 2003
Arch Wireless August 1999 - April 2001
Los Angeles Times June 1996 - May 1999
The Union-Tribune Publishing Company January 1994 - June 1996
Dow Jones & Company, Inc. August 1983 - January 1994
Education
Grove City College 1977 — 1981
B.A., Business Administration, Economics
Anderson Merchandisers 2002 - Present
Arch Wireless 2000 - 2002
Handleman Company 1980 - 1999
Pickwick International 1976 - 1980
Skills
Retail, Forecasting, Profit, Visual Merchandising, Sales Management, Marketing, Merchandising, Inventory Management, Inventory Control, Sales, Income Statement, Customer Service, Account Management, Team Building, Budgets, Purchasing, Sales Operations
Education
Georgia State University 1974 — 1976
Commercial Music
The University of Georgia 1974 — 1976
Associate of Science (A.S.), Commercial Music
Northside High School 1969 — 1973
BCSD January 2002 - Present
Arch Wireless May 1996 - November 2001
Education
Bakersfield College 1997 — 2001
Sherman Oaks Center for Enriched Studies 1988 — 1990
Softworld/Santander Produban April 2015 - Present
The Computer Merchant April 2014 - December 2014
Softworld October 2013 - February 2014
Staples Inc May 2009 - August 2013
Staples Inc. March 2006 - April 2009
Staples October 2004 - March 2006
Arch Wireless January 2000 - September 2004
Skills
Business Analysis, Access, Troubleshooting, Business Intelligence, SQL, Software Documentation, Requirements Analysis, Windows 7, Technical Support, Vendor Management
Education
Johnson & Wales University 1990 — 1992
AS in Computer Applications, Computer Applications, 3.56
Fisher College 1980 — 1988
Associate Degree BA, Business Administration and Management, General, 3.75
Elavon, Inc. October 2014 - Present
Colorado Wild Baseball May 2012 - 2015
Mercury Payment Systems June 2011 - June 2014
Elavon, Inc. September 2002 - June 2011
Mercury Payment Systems 2011 - 2011
Card Service International Colorado 2007 - 2008
First Horizon Merchant Services 2004 - 2006
First Horizon Merchant Services 2004 - 2006
Arch Wireless 1997 - 2002
Skills
Business Development, Payment Card Processing, Merchant Services, Electronic Payments, Sales, Business Planning, Debit Cards, E-payments, Marketing Strategy, Management, Payment Gateways, Mobile Payments, Retail, Strategic Partnerships, Payment Systems, Forecasting, Channel Partners, Payment Industry, E-commerce, Transaction Processing, Mergers & Acquisitions, Credit Cards, Acquiring, Credit, Payments, Sales Management, New Business Development, Marketing, Relationship Management, Mergers, Underwriting, Team Building, Strategic Planning, Gift Cards, Cards, Executive Management, B2B, Vendor Management, Negotiation, Banking, Selling, Account Management, Business Analysis, Risk Management, Business Strategy, Public Speaking, Salesforce, Smart Cards, Start-up Consulting, Mentoring
Education
Metropolitan State College of Denver 1993 — 1995
Business/Corporate Communications, Business/Corporate Communications
Community College of Denver 1992 — 1994
Associate of Arts (A.A.), Communication and Media Studies
Manual High School 1989 — 1992
Belo June 2009 - Present
Coca-Cola Bottling Co. Consolidated January 2007 - May 2009
Citi November 2003 - June 2006
Arch Wireless January 1995 - February 2002
Skills
Management, Recruiting, Training, Human Resources, Leadership, Employee Relations, Strategy, Interviews, Forecasting
Education
University of North Texas 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cedar Valley College 2009 — 2012
Associate of Arts (A.A.), General Studies
Wade College 1991 — 1992
Associate of Arts (A.A.), Design and Applied Arts
Southwest Mississippi Community College 1982 — 1983
Marketing/Marketing Management, General
American Residential Services January 2006 - Present
Roto-Rooter Plumbing and Drain Service November 2003 - January 2006
Arch Wireless 2000 - 2002
ADT Security Services 1993 - 2000
Skills
Team Building, New Business Development, Customer Service, Sales Management, Account Management, Marketing Strategy, Retail, Sales, Marketing, Management, Customer Satisfaction, Operations Management, Sales Operations, Sales Process, Customer Retention, P&L Management, B2B, Direct Sales, Selling, Pricing, Cold Calling, Forecasting, Income Statement, Key Account Management, Sales Presentations, Contract Negotiation, Salesforce.com, Inventory Management, Budgets, Trade Shows, Lead Generation, Business Development, CRM, Leadership, Small Business, Cross-functional Team..., Strategic Planning, Business Planning, P&L
Education
Kent State University 1987 — 1992
BS, Aerospace Electronics
Sprouts Farmers Market September 2014 - Present
Massage Envy Spa March 2007 - September 2014
Stinson Morrison Hecker 2003 - 2007
Arch Wireless 1998 - 2003
Skills
Windows 7, Windows Server, Computer Hardware, Troubleshooting, Software Documentation, Windows, Software, Networking, Visio, Active Directory, Call Center, Leadership, Business Analysis, Citrix, Help Desk Support, Microsoft SQL Server, Network Administration, VMware, System Administration, Security, Disaster Recovery, Customer Service, IT Service Management, Project Management, Team Building, Information Technology, Microsoft Office, Management, Team Leadership, Technical Support, Data Center, Vendor Management, Network Security, Databases, Cisco Technologies, Integration, Access, IT Management, Process Improvement, IT Operations, PCI DSS, VPN, Operating Systems, Outlook, Coaching, FedEx
Education
Collins College 1999 — 2001
Associates, PC Hardware and Network Technology
Tristar Worldwide Chauffeur Services May 2012 - Present
Aviv Centers For Living October 2010 - May 2012
United Stationers October 2003 - October 2010
Arch Wireless January 2001 - October 2003
Skills
Employee Relations, Performance Management, Recruiting, Onboarding, Human Resources, HR Policies, Employee Benefits, HRIS, Employee Engagement, Benefits Administration, Deferred Compensation, Talent Management, Labor Relations, FMLA, Employee Training, Conflict Resolution, Personnel Management, Leadership, Workforce Planning, Policy, Temporary Placement, Employee Handbooks, Management, Talent Acquisition
Education
Bentley University 1998 — 1999
HR Management Certification, Human Resources
Salem State College 1989 — 1991
BA, Education
TRAVELERS 2012 - Present
HEALTH NET INC 2007 - 2011
AFFINITY INSURANCE SERVICES, INC/AON INCORPORATION 2003 - 2006
Arch Wireless 1997 - 2003
Skills
Analysis, Health Insurance, Insurance, Account Management, Data Analysis, Employee Benefits, Management, Underwriting, Sales, Life Insurance
Education
Baruch College, City University of New York (CUNY) 2005 — 2010
BBA, Computer Information System
2011Baruch College
Bachelor of Business Administration, Computer Information Systems
MA State Police July 2005 - Present
Arch Wireless November 1999 - July 2005
Staples Contract and Commercial November 1996 - November 1999
Data General Corporation November 1987 - November 1996
Skills
Accounting, Financial Analysis, Microsoft Word, Outlook, Analysis, Accounts Receivable
Education
Blackstone-Millville Regional High 1968 — 1971
business/college prep.
Bryant University
business
Quinsigamond Community College
AS, Electronic Data Processing
ReproSource, Inc. 2014 - Present
Calloway Labs - Willow Labs March 2013 - March 2014
Calloway Labs September 2007 - March 2013
Lynnfield Animal Hospital October 2005 - September 2007
Arch Wireless 1991 - 2005
Skills
Customer Service, Team Building, Problem Solving, Inventory Control, Document Management, Organization, Leadership, Microsoft Office, Negotiation, Sales, Managed Care, Management, Training, Sales Management, Sales Operations, Time Management, Account Management, Process Improvement, Strategic Planning
Education
Northeastern University - Graduate School of Business Administration 1985 — 1986
Business
Iron Mountain September 2010 - Present
Iron Mountain September 2004 - August 2010
Arch Wireless January 1999 - September 2004
Arch Wireless August 1995 - January 1999
Skills
SaaS, Acquisition Integration, Contract Negotiation, Forecasting, Budgets, Cross-functional Team..., Managerial Finance, Financial Reporting, Strategic Planning, Team Building, Salesforce.com, Account Management, Financial Analysis, Operations Management, Process Improvement, Business Process..., Strategic Partnerships, Program Management, Accounting, Strategy, Executive Management, Leadership, Mergers & Acquisitions, Management, Business Development
Education
Bentley College 1988 — 1994
Masters of Science, Finance
University of Massachusetts at Lowell 1984 — 1986
Bachelors of Business Administration, Accounting
United States Naval Academy 1980 — 1982
Engineering/Economics
Cabarrus County Schools January 2013 - Present
MOMS Club of Concord 2011 - Present
MOMS Club of Concord 2007 - 2011
MOMS Club of Concord July 2006 - June 2007
Arch Wireless 2000 - 2003
Ikon Education Services 1998 - 2000
Skills
Elementary Education, Microsoft Windows XP/7,..., Word, Excel, Outlook,..., Paint Shop Pro, Account Management, Strategic Communications, Public Relations, Curriculum Design, Sales, Strategy, Event Planning, Newsletters, Editing, Community Outreach, Classroom, New Business Development, Public Speaking, Management, PaintShop Pro, Program Management, Teaching, Customer Service, Fundraising, Office 2010, Social Media, Staff Development, Microsoft Office
Education
Davidson County Community College 2012 — 2013
Effective Teacher Training, Elementary Education and Teaching
UNC Charlotte 1994 — 1998
Bachelor of Arts (BA), Psychology with Criminal Justice Minor
Humana September 2014 - Present
Bank of America March 2011 - February 2013
Met Life January 2003 - June 2010
Arch Wireless March 2001 - December 2002
Skills
Management, Time Management, Budgets, Analysis, Leadership, Customer Service, Microsoft Word, Call Centers, Software Documentation, Customer Satisfaction, Training, Insurance, Risk Management, Process Improvement, Data Entry, Invoicing, Banking, Microsoft Office, Outlook, Customer Retention
Education
Cedar Valley College
Pittsburg High
High School Diploma
Tyler Commercial College
Semi Retired July 2013 - Present
Imported Stone April 2006 - June 2013
Arch Wireless March 1988 - January 2005
Education
Eastern Michigan University
Bachelor's Degree, Bachelor Business Adminstration
Edsel Ford High School
WellCare Health Plans January 2015 - March 2015
CSC - Computer Sciences Corporation August 2013 - May 2014
Conservation Services Group August 2011 - August 2013
GTECH S.p.A. November 2009 - March 2011
Highmark Blue Cross Blue Shield September 2006 - July 2009
Empire Blue Cross October 2003 - March 2006
Anthem Health April 2003 - June 2003
Arch Wireless October 2001 - March 2003
The Saratogian October 1998 - February 2000
National Finance Corporation January 1997 - November 1999
Skills
Senior level CSR..., Intermediate MS Office,..., HIPAA Certified (HMO /..., Call Centers, Customer Service
Education
Excelsior College 1991 — 1992
Associate of Science (A.S.), Liberal Arts and Sciences, General Studies and Humanities
Brooklyn Tech
Engineering Tech Diploma, Mechanical Engineering/Mechanical Technology/Technician
Seren Ips Inc August 2005 - Present
Arch Wireless January 1998 - August 2004
Spiegel Catalog August 1992 - December 1997
Education
Holy Family University
Bachelor of Arts (B.A.), Criminal Justice and Corrections