ARI Company
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ARI Employees
ADP 2012 - Present
Walt Disney World August 2012 - January 2013
ARI June 2012 - August 2012
ARI May 2011 - August 2011
Produce Marketing Association February 2011 - May 2011
Skills
PowerPoint, Access, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership Development, Customer Service, Conversational..., Proficient knowledge of..., Basic html knowledge, Word, Writing, Project Management, Salesforce.com, Payroll, Human Resources, Sales, Cold Calling, Sales Prospecting, Small Business, HR Consulting, Public Relations, Management
Education
University of Delaware 2008 — 2012
BS in Marketing, Spanish, & International Business
Universidad Mayor 2010 — 2011
Spanish Language and Literature
Atholton High School 2004 — 2008
ARI August 2014 - Present
ARI Network Services, Inc. July 2010 - August 2014
50 Below November 2009 - June 2010
50 Below October 2005 - November 2009
Skills
Supervisory Skills, Web Content Management, Proofreading, HTML, Microsoft Office, Microsoft Word, Microsoft Excel, Quality Assurance, Technical Writing, Personnel Supervision, Technical Support, SEO, Process Improvement, Project Management, User Experience, Regression Testing, Operations Management, Copy Editing
Education
University of Minnesota Duluth 2006 — 2014
Master's degree, Liberal Arts and Sciences/Liberal Studies
Bemidji State University 2000 — 2005
Bachelor of Arts (B.A.), English Language and Literature, General
Penske Logistics Logistics CoordinatorKenan Advantage GroupAugust 2011 - March 2013
ARI October 2010 - July 2011
Marten Transport January 2010 - October 2010
Skills
Supply Chain, Transportation, Logistics, Warehousing
Education
Ashford University 2009 — 2012
Bachelor of Arts (B.A.), Homeland Security and Emergency Management
Boston University School of Management September 2012 - Present
Archer & Greiner, P.C. May 2014 - August 2014
WatchFit February 2014 - April 2014
ARI June 2013 - August 2013
Conner Strong & Buckelew May 2012 - August 2012
Skills
Event Planning, PowerPoint, Social Media Marketing, Social Media, Facebook, Marketing, Social Networking, Market Research, Research, Teamwork, Time Management, Public Speaking
Education
Boston University - School of Management 2011 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
Haddonfield Memorial High School 2007 — 2011
ARI August 2008 - Present
ARI June 2001 - July 2008
Skills
Automobile, Vehicles, Automotive, Fleet Management, Customer Retention
Education
Chubb Institute 2000 — 2001
Certification, Network Engineering
AIB 1994 — 1996
Associate's degree, Accounting and Finance
Camden County College 1994 — 1996
Accounting and Finance
ARI January 2015 - Present
ARI March 2013 - December 2014
ARI September 2011 - March 2013
ARI October 2010 - September 2011
ARI June 2010 - October 2010
ARI August 2003 - June 2010
ARI June 2000 - August 2003
ARI December 1999 - June 2000
ARI December 1997 - December 1999
Skills
Fleet Management, Transportation, Trucking, Automobile, Vehicles, Automotive, Customer Satisfaction, Account Management, Automotive Aftermarket, Automotive Repair, Customer Retention, Customer Service, Innovation, Inventory Management, Licensing, Long-term Customer..., Negotiation, Networking, New Business Development, Operations Management, Parts, Process Improvement, Public Speaking, Purchasing, Sales, Sales Operations, Supervisory Skills, Team Building, Team Leadership, Training, Compliance, Continuous Improvement
Education
Drexel University 1991 — 1992
Chemical Engineering
Camden County College
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences, General Studies and Humanities
Animal Motel Inc. 1978 - Present
ARI 1999 - February 2015
Skills
Coaching, Customer Service, Team Building, Account Management, Team Leadership, Social Media, Sales, Sales Management, Marketing Strategy, Online Marketing, E-commerce, Social Networking, Recruiting, Salesforce.com, Business Development, Training, Strategic Planning, Sales Process, Marketing, Strategic Partnerships, Lead Generation, Leadership, Management, CRM, New Business Development
Education
The Union Institute and University 1996 — 1999
PhD work (incomplete), Ethnomethodology/Contemporary Urban Literature
Goddard College 1993 — 1996
M.F.A., Professional Writing
Alverno College 1989 — 1993
B.A., Business Management and Professional Communications
Mutual Industries May 2009 - Present
Highway Technologies May 2008 - May 2009
United Rentals 2002 - 2008
United Rentals 1999 - 2001
ARI 1993 - 1999
leisuretime rentals 1985 - 1989
Skills
Excel, Word, PowerPoint, CRM software, Salesforce.com, Hoovers, Direct Sales, Driving, Wholesale Sales, Profit Margins, Microsoft Excel, Sales Management, New Business Development, Sales Operations, Wholesale, Microsoft Word, Account Management, Outside Sales, Forecasting, CRM, Sales, Purchasing, Customer Service, National Accounts, Manufacturing, Contract Negotiation, Negotiation, Team Building
Education
Camden County College 1981 — 1982
Sterling High School, Somerdale, NJ 1977 — 1981
Diploma
ARI
Skills
Customer Service, Fleet Management, Credit, Automotive, Strategic Planning, Customer Satisfaction, Team Building, Sales, Insurance, Negotiation, Coaching, New Business Development, Account Management, Leadership, Sales Management, Small Business
Education
Camden County College 1982 — 1984
Associates Degree, Small Business Administration/Management
The Children's Home of Burlington County January 2014 - July 2014
Rutgers University January 2012 - December 2013
ARI October 2007 - December 2009
Army National Guard July 1998 - February 2006
US Army July 1993 - May 1997
Skills
Microsoft Office, Research, Team Mentoring, Supervisory Experience, Creative Writing, Technical Support, Customer Retention, Critical Thinking, Military History, Data Entry, Military Training, Training, Army, Military Experience, OS X, Homeland Security, American History, Employee Training, Customer Satisfaction, Fleet Management, Clerical Skills, Vehicles, Cash Register, Work Well Independently, Combat, Customer Service, Microsoft Excel
Education
Rutgers, The State University of New Jersey-Camden 2011 — 2014
Bachelor of Arts (BA), Psychology
Camden County College 1999 — 2010
Associate of Arts and Sciences (A.A.S.), Elementary and Secondary Education
Automotive Resources International May 2011 - September 2013
ARI January 2005 - May 2011
Centennial College 1999 - 2000
Centennial College 1999 - 2000
Skills
Customer Service, Fleet Management, Problem Solving, Customer Relations, Team Building, Troubleshooting, Outlook, Microsoft Office, Coaching, Process Improvement, Vehicles, Sales Process, Operations Management, Budgets, Customer Retention, New Business Development, Negotiation, Customer Satisfaction, Account Management, Transportation, Automotive Aftermarket, Continuous Improvement, Purchasing, Performance Management, Parts, Team Leadership, Sales, Automotive, Sales Management, Profit, Strategic Planning
Education
Centennial College 1998 — 2001
Xerox January 2014 - Present
Spirit of Excellence August 2010 - Present
Xerox September 2011 - December 2013
ARI February 2007 - September 2009
AC Moore Inc June 2005 - September 2006
Rowan University June 2004 - April 2005
Port Authority Transit Corporation May 2002 - November 2002
Skills
Customer Service, Employee Training, Project Management, Microsoft Office, Music, Piano, Keyboardist, Musical Directing, Songwriting, Singing, Band, Social Media, Event Planning, Fundraising, Non-profits, Administrative..., Call Centers, Team Building, Composition, Management, Music Production, Music Industry, Budgets, Nonprofits, Accounts Payable, Advertising, Social Networking, Microsoft Excel, Microsoft Word, Strategic Planning, Invoicing, Leadership, Training, Research, Outlook, Retail, Administrative...
Education
Camden County College
Psychology
Overbrook Regional High School
Diploma
William Patterson University
Psychology
ARI August 2013 - Present
ARI July 2012 - August 2013
West Island Auto 1996 - 2011
Skills
Automotive, Customer Service, Management, Purchasing, Customer Satisfaction, Automobile, Operations Management, Troubleshooting, Automotive Repair, Sales, Vehicles, Negotiation, Warranty, Automotive Electronics, Inventory Control, Parts, Automotive Aftermarket, Advertising, Accounts Payable, Vendor Relationships, Accounts Receivable, Payroll, Quality Assurance, Office Administration, Vendor Negotiations, Bookkeeping, Staffing and Training, Automotive Diagnostics, Communication, Verbal De-escalation, Written Communication, Microsoft Office, Call Centers, Team Environments, Analytical Skills, Time Management, Fleet Management, Fleet Operations, Fleet Services
Education
Aviron Technical Institute 1996 — 1997
DEP & DFP, Automotive Engineering Technology/Technician
Concordia University 1993 — 1996
Bachelor of Business Administration (BBA), Business Administration and Management, General
American Red Cross May 2014 - Present
ARI January 2014 - June 2014
Leukemia and Lymphoma Society April 2002 - January 2014
March of Dimes March 2002 - January 2014
Sundial Charters January 2012 - May 2012
Bradley University January 2008 - May 2012
Bethel Lutheran Church September 2007 - May 2012
Professor Maha Bashri-Bradley University March 2011 - October 2011
Bethel Lutheran School January 2011 - May 2011
Data Management September 1998 - October 1999
Skills
Organizing, Highly Analytical, Self Driven, Public Relations, Event Planning, Press Releases, Promotions, Microsoft Office, Media Relations, Marketing Communications, Integrated Marketing, Social Media, Social Media Marketing, Editing, Quantitative Research, Social Networking, Facebook Marketing, Writing, Published Author, Governmental Affairs, Internal & External..., Public Affairs, Public Speaking, Environmental Awareness, Small Business Marketing, Project Management, Internal Communications, Proofreading, AP Style, Time Management, Research, Self-driven, Analytical Skills, Facebook, Fundraising, Advertising, Marketing, Market Research, Journalism
Education
Bradley University 2008 — 2012
BS, Public Relations/Marketing
Illinois Central College 2005 — 2007
Associates of Arts, Communications; Public Relations
No company July 2011 - Present
PPL Corporation June 2000 - July 2011
ARI May 1990 - December 1997
Honeywell June 1970 - December 1989
Skills
SQL, Android Development, Oracle, Databases, Requirements Gathering, Requirements Analysis, Integration, Visual Basic, PL/SQL, C#, Java, VBA, Visio, Neural Networks, Stock Picking, WealthLab, Utility Industry, XML, Software Development, Database Design, Android
Education
DeSales University 2001 — 2003
Master of Science (MS), Computer Science
DeSales University 1992 — 1996
Bachelor of Science (BS), Computer Science
ARI January 2014 - Present
ARI February 2011 - January 2014
ARI April 2010 - February 2011
ARI August 2009 - April 2010
ARI June 2008 - August 2009
Wells Fargo June 2007 - August 2007
Skills
Customer Retention, Customer Satisfaction, Sales Process, Account Management, Sales Operations, Automotive, Sales, B2B, Sales Management, Cold Calling, Salesforce.com, Automobile, Vehicles, Direct Sales, New Business Development, CRM, Lead Generation, Fleet Management, Sales Presentations, Selling, Marketing
Education
Drexel University 2009 — 2011
Master of Business Administration (MBA), International Business
Bucknell University 2004 — 2008
Bachelor of Business Administration (B.B.A.)
ARI June 2014 - Present
ARI November 2012 - June 2014
Theorem Clinical Research August 2011 - November 2012
Radian October 2010 - August 2011
Radian November 2009 - September 2010
EMCOR Facilities Services March 2008 - November 2009
Sodexo 2005 - 2008
Temple University 2005 - 2008
Veterans Administration May 2007 - August 2007
Skills
HRIS, Analytics, Employee Relations, Metrics, Performance Management, Performance Analysis, Performance Metrics, Business Intelligence, Metrics Analysis, System Administration, Project Implementation, Technology..., SharePoint, ADP, Ceridian, Cognos, ADP Payroll, Human Resources, Employee Benefits, Applicant Tracking..., Process Improvement, Project Management, Analysis, Employee Training, Management, Motivation, New Hire Orientations, Organizational..., Payroll, Personnel Management, Succession Planning, Workforce Planning, Creative Strategy, Employment Law, Strategy, Leadership
Education
University of Michigan - Stephen M. Ross School of Business 2015 — 2015
Advanced Human Resources Executive Program with David Ulrich, Business
Villanova University 2010 — 2011
MS, Human Resources Development
Temple University 2004 — 2009
BA Business Admin., Human Resource Management
Cornell University 2008 — 2008
Certificate in Human Resources, Employee Relations
Cedar Crest High School 2000 — 2004
HS diploma, General Studies
Montgomery College/Rockville, MD August 2002 - Present
Air conditioning and Refrigeration Institute (ARI) June 1989 - June 1992
ARI August 1985 - June 1989
Skills
Teaching, Editing, Literature, Creative Writing, Proofreading, Copy Editing, Teaching Writing, Higher Education, Tutoring, Teaching English as a..., Blogging, Poetry, Curriculum Design, Research, Curriculum Development, Public Speaking, ESL, Writing
Education
Central Michigan University 1973 — 1975
Master's degree, English Language and Literature, General
State University of New York at Buffalo 1969 — 1973
Bachelor of Arts (BA), English
ARI May 2015 - Present
ARI October 2013 - May 2015
Champions Martial Arts November 2012 - July 2014
ARI April 2012 - October 2013
Shady Katie's Pub and Patio March 2009 - October 2013
ARI Fleet August 2005 - April 2012
Turnersville Toyota 2006 - 2007
Central City Toyota 2003 - 2005
PepBoys 2003 - 2004
Skills
Fleet Management, Vehicles, Automobile, Automotive Aftermarket, Automotive, Sales Process, Parts, Automotive Repair, Customer Satisfaction, Warranty, Sales Operations, Customer Retention, Continuous Improvement, Inventory Control, Time Management, Powertrain, Suspension, Profit, Management, Purchasing, Vehicle Maintenance, Coaching, Customer Service, Team Building, Tires, Transportation, Reynolds, Inventory Management, Dealers, Operations Management, Automotive Parts, Process Improvement, Quality Assurance, Supply Chain, Mechanical Aptitude, Muay Thai, Reporting & Analysis, Long-term Customer...
Education
DeVry University 2012 — 2016
Bachelor of Science (B.S.), Technical Management BTHM_NJ (New Jersey), 3.97 GPA
Camden County College 2003 — 2005
Associate's Degree, Toyota Automotive Program
ARI May 1994 - Present
ARI 1994 - Present
ARI 1994 - 2010
Skills
Customer Service, Problem Solving, Customer Relations, Account Management, Process Improvement, Word, Microsoft Office, Excel, Inventory Management, Vendor Relations, Fleet Management, Customer Satisfaction, Automotive, Transportation, PowerPoint, Team Building, Outlook, Vehicles, Sales Support, Microsoft Word, Sales Operations, Client Relations Skills, Marketing, Retail, Customer Retention, Multi Tasking, Sales, Leadership, Management, Training, Operations Management, Parts, Automotive Repair, Automotive Aftermarket, Warranty, Sales Process, Sales Management, Profit, Logistics, Continuous Improvement, Forecasting, Dealers, Trucking, Inventory Control, Negotiation, Call Centers, B2B, Team Leadership, New Business Development, Cold Calling
Education
Camden County College 1991 — 1995
associates, Business Mgmt
ARI September 2013 - Present
ARI February 2013 - Present
Express Scripts (formerly Medco) November 2007 - January 2013
The Home Depot 2004 - 2007
Southco 1998 - 2001
Hoeganaes Corporation 1988 - 1998
Skills
Process Improvement, Operations Management, Cross-functional Team..., Business Strategy, Situational Leadership, Six Sigma, Kaizen Facilitation, Acquisition Integration, project management, Value Stream Mapping, Change Leadership, Organizational..., International Business, Business Analysis, Portfolio Optimization, Lean Manufacturing, Manufacturing Operations, FMEA, ISO standards, Design for Manufacturing, Team Building, Project Facilitation, Strategic Negotiations, Operational Planning, Operational Development, Creative Problem Solving, Strategic Partnerships, Project Management, Process Engineering, Manufacturing..., Quality Management, Strategy, ISO, Team Leadership, Leadership, Quality Assurance, Engineering, FDA, Business Process..., DMAIC, Change Management, Management, Start-ups, Project Planning, Validation, Manufacturing, Operational Excellence, Program Management, Continuous Improvement, SPC
Education
University of Pennsylvania - The Wharton School 2000 — 2002
MBA
Brown University 1984 — 1988
Sc.B, Materials Engineering
NAFA Fleet Management Association - Quebec Chapter March 2015 - Present
ARI January 2013 - Present
Garda Pre-Employment Screening Services RH Solutions April 2012 - December 2012
Garda Pre-Employment Screening Services RH Solutions July 2011 - December 2012
Garda Pre-Employment Screening Services November 2011 - April 2012
Garda Pre-Employment Screening Services September 2010 - July 2011
FNATH July 2003 - May 2008
Skills
Strategic Partnerships, Analysis, Customer-focused, Security, Identity Verification, Background Checks, Fingerprinting, French Law, Customer Service, Organizational Vision, Organizational..., Organizational..., Organizational Design, Supervisory Skills, Cross-functional Team..., Team Building, Management, Customer Satisfaction, Customer Retention, Process Improvement, Automotive, Operations Management, Fleet Management, Vehicles, Negotiation, Account Management, Strategy, Leadership, Strategic Planning, Inventory Management, Automobile, Profit, Finance, Business Planning, Stratégie commerciale, Stratégie marketing
Education
Université de Droit / Faculty of Law, La Rochelle, France 1997 — 1999
Maîtrise de Droit / Master of Laws (LL.M.), Droit des Affaires / Business Law
Institut catholique d'études supérieures 1994 — 1997
Baccalauréat en Droit / Bachelor of Laws (LL.B.), Droit Social / Social Laws
ARI 2011 - Present
New Century Transportation May 2007 - May 2010
Jon Hall Honda 2003 - 2007
Skills
Automotive, Customer Satisfaction, Customer Service, Automobile, Process Improvement, Team Building, Fleet Management, Account Management, Vehicles, Operations Management, Suspension, Microsoft Office, Inventory Management, Automotive Aftermarket, Sales, Management, Budgets, New Business Development, Transportation, Customer Retention
Education
Daytona College 2004 — 2006
Film/Video and Photographic Arts
Oklahoma State University 1976 — 1980
Diesel Mechanics Technology/Technician
CVS Caremark Corporation March 2014 - Present
Verint-Systems March 2013 - March 2014
Medco November 2001 - June 2013
ARI October 1993 - October 2001
Skills
Workforce Management, Enterprise Software, Microsoft SQL Server, Microsoft Office, Teradata, IEX Total View, Hyperion Planning, T-SQL Stored Procedures, Cognos Report Studio, Verint I360 WFM, Verint Desktop Process..., Visual Studio, SSIS, Pharmacy Benefit..., Process Improvement, Quality Assurance, Cross-functional Team..., Contact Centers, Visio, Call Centers, Leadership, Vendor Management, Cognos ReportNet, Business Analysis, Business Intelligence, Business Process, Management, Training, Business Process..., Analysis, Six Sigma, SharePoint, Change Management
Education
American Intercontinental University
Associate's degree, Business / IT
ARI May 2005 - Present
ARI January 1999 - May 2005
ARI December 1992 - January 1999
Kennedy Hospital February 1992 - December 1992
Subaru of America March 1990 - March 1992
Subaru of America March 1985 - March 1990
Subaru of America February 1983 - February 1985
Unisys December 1981 - February 1983
Skills
Project Management, Management, Quality Assurance, Security, Integration, Vendor Management, Leadership, Program Management, Enterprise Software, Project Planning, Business Process..., Project Portfolio..., PMO, IT Strategy, Cross-functional Team..., CRM, Business Process, Team Building, Process Improvement, Customer Satisfaction, Automotive, Customer Service
Education
Project Management Institute 2013 — 2013
PMP Certification
University of Phoenix 2014 — 2016
Bachelor's Degree, BSM - Global Management Concentration
Camden County College 1987 — 1991
Associate of Arts and Sciences (AAS), Business Administration, Computer Studies, 3.49
American Water September 2013 - Present
ARI February 2009 - September 2013
ARI November 2005 - February 2009
ARI August 2004 - November 2005
ARI December 2002 - August 2004
Frankie T’s Inc. 2000 - 2002
Skills
Vehicles, Cost, Automotive, Customer Service, Customer Relations, New Business Development, Fleet Management, Microsoft Office, Account Management, Automobile, Consultative Selling, Problem Solving, Fuel, Research, Trucking, Transportation, Automotive Aftermarket, Customer Satisfaction, Sales, Selling, Negotiation, Sales Operations, Management, Product Development, Business Planning, Customer Retention, Strategic Planning, Marketing, Logistics, B2B, Purchasing, Sales Process, Inventory Management, Sales Management, Team Building, Parts, Operations Management, Process Improvement, Forecasting, Profit, Time Management, Program Management
Education
University of Phoenix 2011 — 2012
Bachelor of Science (B.S.), Business Management
Drexel University 2008 — 2011
Business Management
Camden County College 1994 — 1996
Associate of Applied Science, Automotive Engineering Technology/Technician
Lenape 1984 — 1988
To be determined yet Business to business sales and/or sales managementVice President, Fleet StrategiesEMKAY, Inc.1998 - 2011
ARI 1993 - 1998
Skills
Sales, Sales Management, Automotive, Transportation, Strategic Consulting, Business Analysis, Public Policy, Corporate Communications, Account Management, Management Consulting, Management, B2B, New Business Development, Strategy, Finance, Customer Service, Budgets, Team Building, Operations Management, Negotiation, Public Relations, Strategic Planning, Event Management
Education
University of California, Irvine - The Paul Merage School of Business 1978 — 1980
Master of Business Administration (MBA), Business
California State University-Long Beach 1973 — 1978
Bachelor of Arts (B.A.), Political Science/Public Administration
ARI December 2013 - Present
ARI January 2013 - December 2013
ARI November 2011 - January 2013
Garda Cash Logistics October 2010 - November 2011
Ryder Transportation August 2008 - October 2010
Ryder Transportation December 2007 - December 2008
Ryder Transportation August 2006 - December 2007
Ryder Transportation August 2004 - August 2006
United States Marine Corps March 1993 - April 1999
Skills
Fleet Management, Transportation, Operations Management, Logistics, Transportation..., Trucking, Team Building, Process Improvement, Logistics Management, Supply Chain Management, Warehousing, Supply Chain, Customer Satisfaction, Inventory Management, Six Sigma, 3PL, Strategic Planning, Income Statement, Lean Manufacturing, Sales Operations, Management, Training, Sales Management, LTL, Negotiation, Supervisory Skills, Contract Negotiation, New Business Development, Purchasing, Account Management, Forecasting, Leadership, Warehouse Management, Cross-functional Team..., P&L Management, Customer Retention, Customer Service, Software Documentation, Continuous Improvement, Vendor Management, Sales, Team Leadership, Vehicles, Budgets, Operational Excellence, Quality Assurance, Profit, Professional Mentoring, Business Coaching, Cold Calling
Education
Ashford University 2015 — 2016
Master's degree, Organizational Leadership
Ashford University 2012 — 2015
Bachelor of Arts (B.A.), Business Leadership, 4.0
Villanova University 2008 — 2008
Green Belt, Lean Six Sigma
Kennedy-Western University 1999 — 2002
B.S., Business
ARI June 2015 - Present
MCS Management Services October 2010 - May 2015
Retrievex 2007 - 2010
JetDirect Aviation 2006 - 2007
Iron Mountain 1999 - 2000
Pierce Leahy 1992 - 1999
Skills
Direct Sales, Consultative Selling, Contract Negotiation, Facilities Management, Customer Relations, Team Building, Solution Selling, New Business Development, Account Management, Customer Service, Business Development, Sales, Selling, Strategic Planning, Sales Operations, Sales Process, Management, Leadership, Negotiation, Product Marketing, Customer Satisfaction, Operations Management
Education
Delaware Valley University 1986 — 1989
B.A., Business
Shawnee High School 1982 — 1985
High School Diploma, College Prep
ARI October 2011 - Present
ARI July 2009 - September 2011
ARI June 2006 - July 2009
Foss National Leasing January 2003 - June 2006
GE Capital 1998 - 2002
Skills
Project Management, Customer Satisfaction, Customer Service, Customer Retention, Continuous Improvement, Account Management, Automotive, Fleet Management, Automobile, Parts, Vehicles, Product Development, Purchasing, Process Improvement, Automotive Aftermarket, Sales Process, Sales Management, B2B, Sales Operations, Sales, Team Building, Dealers, Inventory Management, Budgets, Forecasting, Negotiation
Education
Bishop's University 1987 — 1991
BA, Marketing
Gordon Graydon Memorial Secondary School 1982 — 1987
ARI December 2014 - Present
Panetta Design January 2009 - Present
Insight Global September 2014 - 2014
Skills
Email Marketing, Social Media Marketing, Advertising, Social Media, Marketing Strategy, Digital Marketing, Marketing Communications, Marketing, Time Management, Social Networking, PowerPoint, Online Marketing, Mobile Marketing, Microsoft Word, Microsoft Office, Online Advertising, Microsoft Excel
Education
Coastal Carolina University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Coastal Carolina University 2012 — 2014
ARI June 2012 - January 2014
Drivers Auto Repair August 2009 - August 2010
Louetta Automotive January 2007 - July 2009
Skills
Sales, Customer Service, Automobile, Customer Satisfaction, Profit, Training, Budgets, Marketing, Strategic Planning
Education
Blinn College 2001 — 2003
Business/Corporate Communications
Mayde Creek High School 1997 — 2001
High School Diploma, General Studies
ARI October 2012 - February 2013
Ryder Transportation January 2012 - May 2012
NFI May 2011 - October 2011
Arkema February 2004 - November 2010
Brennan Transportation March 2001 - November 2003
NFI September 1999 - December 2000
NFI March 1998 - September 1999
NFI March 1991 - March 1998
Macy's July 1987 - March 1991
Skills
Cross-functional..., Logistics, Fleet Management, Transportation, Logistics Management, Transportation..., Operations Management, Warehousing, Supply Chain, Supply Chain Management, LTL, Trucking, Inventory Management, Purchasing, Supply Chain..., Process Improvement, Warehouse Management, Truckload, Shipping, 3PL, Freight, Container, Pricing, Account Management, Air Freight, Continuous Improvement, Contract Negotiation, Cross-functional Team..., Customer Satisfaction, Customer Service, Customs Regulations, Dispatching, Distribution Center..., Forecasting, Freight Forwarding, Import, Income Statement, International Logistics, Inventory Control, Materials Management, Negotiation, Ocean, P, Procurement, SAP, Sales Management, Sales Operations, Supply Chain Operations, Team Building
Education
Cabrini College 1986 — 1990
Bachelor of Science, Business Administration/Marketing
Onsite Neonatal Partners, Inc. May 2014 - Present
ARI 2012 - April 2014
Sonshine Christian Academy 2009 - December 2013
Rite Aid 2008 - 2010
Sanitarium Playgrounds of New Jersey 2007 - 2008
Skills
Microsoft Office, PowerPoint, Public Speaking, Teamwork, Business Communications, Customer Service, Team Building, Microsoft Excel, Training, Organization, Access, Microsoft Word, Retail, Process Improvement, Human Resources, Time Management, Customer Satisfaction
Education
Rutgers, The State University of New Jersey-Camden 2012 — 2014
Bachelor’s Degree, Business Management
Camden County College 2009 — 2012
Associate’s Degree, Business Administration
ARI October 2011 - Present
Skills
Arc Welding, Automotive Repair, Martial Arts, Problem Solving, Operations Management, Team Building, Lean Manufacturing, Vehicles, Customer Service, Automotive Aftermarket, Automotive, Team Leadership, Parts, Continuous Improvement, Troubleshooting, Process Improvement, Supervisory Skills, Mentoring, Fleet Management, Organizational..., Servant Leadership, Muda, Cpr Certified, AED, First Aid, PA Safety Inspections, Emissions Testing, Technical Services, Quality Engineering, Quality Assurance, Competitor Analysis, Boxing, Crowd Control, Security, Firearms, Purchasing, Accounts..., Warranty Analysis, FMEA, Control Procedures, APQP, Competitive Analysis, spc, Standard Work, Value Stream Mapping, Negotiating Fees, Self Defense, Bloodborne Pathogens, Automobile, TS16949
Education
Camden County College 1999 — 2000
N/A, English Comp and Calculus
Abington High School 1970 — 1974
BENTLEY TRUCK SERVICES May 2012 - Present
Avis Budget Group November 2011 - May 2012
H & S PERFORMANCE LLC. January 2010 - November 2011
ARI August 2008 - January 2010
Penske Truck Leasing December 2006 - August 2008
Penske Truck Leasing June 2004 - December 2006
Penske Truck Leasing September 2001 - March 2004
Skills
Sales Management, Operations Management, Account Management, Branch Management, District Management, Leadership Development, Project Management, Inventory Management, New Business Development, Sales Process, Salesforce.com, Transportation, Trucking, Team Building, Strategy, Coaching, Cold Calling, Marketing
Education
GLOUCESTER HIGH SCHOOL, GLOUCESTER VA 1991 — 2005
Christopher Newport University 1998 — 2001
Bachelor of Science, Public Administration
Christopher Newport University 1998 — 2001
Bachelor of Science, Public Administration
Northwestern Mutual August 2015 - Present
Concurrency May 2011 - August 2015
Mirror Image Consulting, LLC January 2007 - May 2011
ARI June 2005 - February 2007
VCPI December 1995 - June 2005
Extendicare December 1985 - December 1995
Skills
SharePoint
Education
Alverno College 1989 — 1995
BA, Communications & Business
University of Wisconsin-Milwaukee - Lubar School of Business
ARI May 2012 - Present
ARI January 2004 - May 2012
ARI November 1999 - January 2004
ARI March 1993 - November 1999
Skills
New Hire Orientations, Vehicles, Automotive, Trucking, Alternative Fuels, Mechanical Aptitude, Automotive Repair, Parts, Automobile, Fleet Management, Team Building, Sales Management, Customer Satisfaction, Process Improvement, Customer Service, Operations Management, Customer Retention, Continuous Improvement, Inventory Management, Transportation, Sales Operations, Profit, Pricing, Account Management, Management, Product Development, Sales, Logistics, Training, Purchasing, Forecasting, Sales Process, Negotiation, B2B, Cross-functional Team..., New Business Development, Budgets, Supply Chain Management, Procurement, Income Statement, Contract Negotiation, Business Planning, Strategic Planning, Team Leadership, Leadership, Six Sigma, Competitive Analysis, Supply Chain, Strategy, Analysis
Education
Camden County College 2010 — 2011
Automotive Technology
AEM Performance Electronics 2010 - Present
StopTech August 2009 - August 2010
Advanced Engine Management, Inc January 2006 - March 2009
Advanced Engine Management, Inc. 2006 - 2009
ARI 2004 - 2005
Skills
Product Development, Manufacturing, Warehousing, Distribution Center..., Automotive, Account Management, Engineering, Continuous Improvement, Accounts Receivable, Payroll, Accounts Payable, Supply Chain Management, Purchasing, Vehicles
Education
California State University-Long Beach - College of Business Administration 2000 — 2004
Bachelors, Business Administration
ARI August 2014 - Present
Skills
Microsoft Office, Customer Service, Customer Satisfaction, Sales, Management, Microsoft Excel, Marketing
Education
City Colleges of Chicago-Malcolm X College 2009 — 2012
Funeral Service and Mortuary Science
ARI December 2013 - Present
ALDO Group October 2012 - December 2013
Honda Indy May 2013 - July 2013
Sports Experts August 2010 - August 2012
Skills
Teamwork, Leadership, Multi Tasking, Sales, Outlook Express, Customer Service, Time Management, Positive Energy, Retail, Organizational..., Microsoft Office, PowerPoint, Public Speaking, Social Media, Microsoft Excel, Microsoft Word, Research, Photoshop, C++, HTML, Java, C, English, Marketing, Italian Cuisine
Education
Carleton University 2009 — 2012
Bachelor of Arts (B.A.), Psychology and Sociology
Wheels, Inc. August 2015 - Present
ARI October 2013 - August 2015
ARI August 2011 - September 2013
ARI May 2008 - August 2011
ARI April 2004 - May 2008
ARI August 2001 - April 2004
Skills
Process Improvement, Strategic Planning, Cost Analysis, Process Mapping, Process Engineering, Business Analysis, CRM, Change Management, Cost Benefit, Contract Negotiation, Business Process Mapping, Program Management, PMO, Project Planning, Project Management, Analysis, Vendor Management, Strategy, Coaching, Business Process, Account Management, Leadership, Agile Methodologies, Software Documentation, Management, Business Process..., Training, PMP, Team Building, Procurement, Integration, Cross-functional Team..., IT Management, Team Leadership, Business Intelligence, Project Portfolio..., Operations Management, ERP, MS Project, IT Strategy, Software Project..., Project Delivery, Automotive, Sales, Fleet Management, Budgets, Resource Management, Continuous Improvement, SDLC, Risk Management
Education
York University - Schulich School of Business 2011 — 2011
Advanced Customer Service Strategies
York University - Schulich School of Business 2011 — 2011
Masters Certificate, Project Management
Cairo University 1980 — 1986
BSc, Mechanical Engineering
St Mary's English School 1967 — 1980
High School Diploma
Morgan, Lewis & Bockius LLP April 2014 - Present
Cigna October 2013 - April 2014
RDA Corporation September 2005 - October 2013
ARI November 2012 - April 2013
Montpelier Re May 2007 - July 2009
Vertical Screen, Inc October 2000 - September 2005
Skills
Web Services, SOA, Microsoft SQL Server, IIS, SharePoint, Silverlight, C#, ASP.NET, WCF, .NET, Agile Methodologies, Business Intelligence, Visual Studio, SSRS, JavaScript
Education
Arizona State University 1997 — 2000
Bachelor of Science (B.S.), Computer Information Systems (CIS)
Washington Township High School
Washington Township High School
Washington Township High School
Washington Township High School
Senior Salon Services, LLC July 2009 - Present
Freelance Writer September 1990 - Present
ARI 2008 - March 2010
ADVO July 1999 - July 2007
Skills
Media Relations, Magazines, Research, Nonprofits, Direct Mail, Strategic Planning, Social Media, Social Media Marketing, Marketing Communications
Education
American University 1981 — 1985
Bachelor's degree, Public Communications
American University 1981 — 1985
B.A., Communications
ARI May 2011 - Present
Bell Helicopter July 2002 - May 2011
Skills
Database Design, SQL, SDLC, PL/SQL, Business Intelligence, SQL Tuning, Performance Tuning, Solution Architecture, Data Analysis, Data Mining, Data Warehousing, Cloud Computing, Software Design, Data Modeling, C#, Batch Processing, Oracle, Databases, Cloud Storage, Enterprise Architecture, Data Integration, Enterprise Software, Software Project..., T-SQL, SAP HANA, Oracle SQL, Business Analysis, MySQL, Information Architecture, WinForms, DevExpress, Systems Engineering, Aerospace, Software Development, Software Engineering, Configuration Management, SQL Server, Programming, Electrical Engineering, Manufacturing, ETL, IT Strategy, Windows Azure, Microsoft SQL Server, Fleet Management, Fleet Services, Fleet Optimization, SQL Azure, Corporate Communications, Cloud Applications
Education
The University of Texas at Arlington 2006 — 2006
Computer Software Engineering
DeVry Institute of Technology 1999 — 2002
BSEET, Electronics Engineering Technology
Burlington County College
Accounting and Finance
Tarrant County College 2006 — 2006
Political Science and Government
ARI January 2010 - Present
Mississauga Board of Trade December 2013 - Present
ARI Canada September 2004 - December 2009
ARI Canada June 1998 - September 2004
Skills
Marketing, Automotive, Marketing Communications, B2B, Public Relations, Marketing Strategy, Customer Satisfaction, New Business Development, Sales Management, Strategic Planning, Sales, Team Building, Management, Advertising, Strategy
Education
Carleton University 1990 — 1995
Bachelor of Journalism
Ryerson University 2014 — 2016
Master of Business Administration (M.B.A.), Global Marketing, 2014 Ted Rogers Graduate Entrance Award Recipient
ARI March 2014 - Present
ARI February 2013 - March 2014
Barnes & Noble July 2009 - February 2013
DeSales University August 2008 - May 2012
DeSales University 2008 - 2012
Center City Film & Video May 2011 - August 2011
Skills
Social Media, Microsoft Office, Creative Writing, PowerPoint, Microsoft Excel, Facebook, Research, Microsoft Word, Customer Service, Marketing Communications, Editing, Video Production
Education
DeSales University 2008 — 2012
BA, TV/Film
Holy Ghost Prep 2004 — 2008
Pelindaba Global LLC October 2012 - Present
ApprenNet LLC February 2013 - May 2013
ARI June 2011 - October 2012
Microsoft - Business Productivity February 2008 - March 2011
Microsoft - Information Worker October 2001 - February 2008
Microsoft - IT January 1997 - October 2001
Skills
Program Management, Software Project..., Cloud Computing, User Experience, Business Analysis, Process Improvement, Business Process..., Productivity Software, Thought Leadership, Technical Writing, People Management, Software Quality..., Business Requirements, Process Engineering, Product Innovation, Proposal Writing, Communications Strategy, Unified Communications, Program Implementation, Software Training, Customer Engagement, Technology Integration, Functional..., Business Reporting, System Requirements, Deployment Planning, Global Deployment, Training & Development, Enterprise Collaboration, Customer Feedback, Product Management, Project Management, Management, Leadership, Agile Methodologies, Cross-functional Team..., Product Development, Strategic Communications, Business Process, Go-to-market Strategy, Start-ups, Software Development, SDLC
Education
Cornell University - Johnson Graduate School of Management
Master of Business Administration (MBA), Business Administration and Management, General
Queen's University - Queen's School of Business
Master of Business Administration (MBA), Business Administration and Management, General
The University of Montana
BS, Mathematics, Computer Science -- Minors:English, Education
ARI June 2015 - August 2015
Mexican Food Factory August 2012 - January 2013
P.F. Chang's China Bistro January 2012 - August 2012
Skills
Social Media, Facilities Management, Leadership, Event Planning, Public Speaking, Customer Service, Social Networking, Microsoft Office
Education
Belmont Abbey College 2013 — 2015
Bachelor's degree, Motorsports Management
The University of Arizona 2009 — 2012
ARI July 2015 - Present
Neumann University Club Hockey October 2014 - Present
Phelan, Hallinan, Diamond, & Jones, P.C. December 2013 - July 2015
Rutgers University Camden Club Hockey September 2012 - October 2014
Vertical Screen November 2008 - November 2013
Ed Snider Youth Hockey Foundation January 2013 - May 2013
Philadelphia Revolution Junior Hockey July 2012 - March 2013
Atkinsons Hunt January 2008 - November 2008
Zumiez August 2006 - December 2007
Journeys August 2004 - July 2006
Skills
Management, Sales, Communication, Journalism, Photography, Photojournalism, Marketing, Research, Human Resources, Merchandising, Customer Service, Microsoft Office, Outlook, Photoshop, Social Media, Sports, Public Speaking, Social Networking, PowerPoint, Event Planning, Microsoft Word, Teamwork, Time Management, Leadership, Fundraising, Facebook, Hockey, Event Management, Editing, Sports Marketing, Sports Management, Ticket Sales
Education
Lock Haven University of Pennsylvania 2014 — 2014
Master's Degree, Sport & Exercise Psychology
Fairleigh Dickinson University 2012 — 2013
Master's degree, Sports Administration
Thomas Edison State College 2011 — 2012
Bachelor of Arts, Communications
Arcadia University 2010 — 2011
Photo Communications
ARI April 2015 - Present
Preston GM Chevrolet Buick GMC Cadillac June 2013 - April 2015
Applewood Chevrolet Cadillac Buick GMC June 2007 - April 2013
Mews Chevrolet January 2002 - April 2007
Skills
Automotive Aftermarket, Automobile, Automotive, Customer Retention, Customer Satisfaction, Customer Service, Dealer Management, Fleet Management, Sales, Team Building, Vehicles, Sales Management, Account Management, Profit, Automotive Electronics
Education
Algonquin College of Applied Arts and Technology 2002 — 2006
Automotive Service Technician, Automotive Engineering Technology/Technician
Algonquin College of Applied Arts and Technology 1999 — 2001
Computer Systems Technician, Information Technology
GlobalFit May 2015 - Present
Bancroft February 2004 - Present
Penn Medicine (University of Pennsylvania Health System) February 2014 - May 2015
ARI June 2013 - October 2013
Skills
US GAAP, Mas 90, Sage 100 ERP, Journal Entries, Lawson General Ledger, Microsoft Excel, Accounts Payable, PowerPoint, Leadership, Public Speaking, Accounts Receivable, Accounting, Finance
Education
Rutgers, The State University of New Jersey-Camden 2012 — 2015
Bachelor’s Degree, Accounting
Camden County College 2010 — 2012
Associate of Science (AS), Business Administration
ARI August 2012 - Present
Skills
Admissions, Enrollment Management, Campus, Student Financial Aid, Staff Development, Recruiting, Student Affairs, Student Recruiting, Higher Education, Resume Writing, Career Counseling, College Recruiting, Talent Acquisition, Networking, New Business Development, Business Strategy, Business Process..., Medical Education, Leadership, Educational Leadership, Abstraction, Adult Education, Human Resources, Training, Conflict Resolution, Consulting, Interviews, Management, Technical Recruiting, Sales, Team Building, Process Improvement, Social Networking, Program Management, Job Coaching, Talent Management, Internet Recruiting, Strategy, Sourcing, Fundraising, Applicant Tracking..., Start-ups, Coaching, Marketing, Organizational..., Hiring, Policy, Leadership Development, Onboarding, Strategic Partnerships
Education
Mount Mary University 1996 — 1998
BA, Business
Brooks College 1994 — 1996
Associate’s Degree, Fashion Merchandising, 3.8
Providence Center, Inc. January 2013 - Present
bridge 2001 - Present
ARI June 2011 - February 2012
job club Anne Arundel Borad workforce 2012 - 2012
Knight of Columbus Keouh Counil 2001 - 2012
Social Security Administration June 2010 - June 2011
MCIL 2001 - 2009
Young Democrate of America in Anne Arundel 2005 - 2007
Southern Maryland Ceneter for LIFE May 1999 - August 2001
Skills
Public Policy, Community Outreach, Non-profits, Program Development, Research, Case Managment, Advocacy, Lobbying
Education
Frostburg State University 1991 — 1995
Anne Arundel Community College
Old Mill High School
Orbital Technologies Corporation (ORBITEC) September 2015 - Present
UTC Aerospace Systems June 2014 - September 2015
WI Army National Guard 2007 - September 2015
Southwestern Advantage May 2010 - July 2010
McDonald's August 2007 - May 2008
Hartford Harley Davidson June 2007 - August 2007
ARI June 2006 - August 2006
Many Point Scout Camp June 2005 - July 2005
Skills
Solidworks, Matlab, Simulink, Leadership, Aircraft, Microsoft Office, Aerodynamics, Customer Service, Engineering, LaTeX, Microsoft Excel, Microsoft Word, PowerPoint, C++
Education
University of Minnesota-Twin Cities 2008 — 2015
Bachelor's degree, Aerospace Engineering and Mechanics
Cochise College 2009 — 2014
Associate's degree, UAS Technician
ARI May 2005 - Present
ARI March 2003 - April 2005
ARI January 2000 - March 2003
Skills
Fleet Management, Vehicles, Automotive, New Business Development, Automobile, Customer Satisfaction, Account Management, Sales Management, Customer Retention, Sales Operations, Team Building, Sales
Education
DeVry 2006 — 2008
Sales and Marketing
Camden County College 1987 — 1990
BUS.AS, Business
CB Insurance January 2015 - Present
Align Group Insurance LLC dba Don Bates Insurance August 2014 - Present
Brown & Brown April 2014 - August 2014
Everest University Online December 2013 - 2014
Insurance Centers of America January 2011 - November 2013
Zurich Insurance November 2007 - January 2011
Wells Fargo Insurance Services October 2002 - February 2007
American Family Insurance 2007 - 2007
ARI 2000 - 2001
Insurance Technologies 1997 - 2000
Skills
Insurance, Workers Compensation, Legal Liability, Claim, Customer Service, Commercial Insurance, Property & Casualty..., Professional Liability, Casualty, Umbrella Insurance, Liability, Claims Management, Account Management, Sales, Relationship Management, Business Analysis, New Business Development, Strategic Planning, Inland Marine, Commercial Lines, Employment Practices..., Brokers, D&O, General Insurance, Liability Analysis, Directors & Officers..., Customer Retention, Homeowners
Education
American InterContinental University 2010 — 2012
BA, Business Administration/Accounting
Colorado Technical University 1998 — 2000
American School of Kuwait 1985 — 1989
ARI July 1998 - Present
ARI July 2005 - February 2007
Powercom 2000 1997 - 1998
State of Colorado 1990 - 1995
Skills
C#, Software Development, Microsoft SQL Server, Agile Methodologies, .NET, Web Applications, C++, ASP.NET, SQL, XML, jQuery, Scrum, AJAX, JavaScript, MVC, T-SQL, Team Leadership, SDLC, SharePoint, VB.NET
Education
Colorado College 1987 — 1992
BS, Biology
Turning Point Education June 2012 - Present
ARI January 2006 - June 2010
CGA 2004 - 2005
Education
Delhi University
Kendriya Vidyalaya
ARI March 2014 - Present
TD January 2013 - March 2014
Siemens Healthcare May 2012 - January 2013
Texas Medicaid & Healthcare Partnership September 2011 - May 2012
OKIDATA August 2003 - September 2011
Cybertech July 1997 - August 2003
Skills
Business Objects, Business Intelligence, Oracle, SDLC, Requirements Analysis, Data Modeling, Testing, SQL, Crystal Reports, Integration, Microsoft SQL Server, Software Project..., Web Logic, Data Services, Information Steward, SAP Explorer, Lumira, SAP HANA, Analysis
Education
University of Phoenix 2005 — 2009
MBA, Technology Managment
Bangalore University 1988 — 1992
BE, Electronics
WorkflowOne InterlineDHL2007 - 2007
DHL 2007 - 2007
ARI August 1991 - October 2005
ARI 1991 - 2005
ARI Network Services 1991 - 2005
US Bank June 1994 - November 2001
Education
Cardinal Stritch University 2004 — 2006
austinovation Consulting, Inc. May 2001 - Present
Cincinnati Childrens Hospital Medical Center 2001 - 2004
Magee-Womens Hospital 1996 - 2001
ARI 1994 - 2001
The Ohio State University Medical Center 1996 - 1998
Vanderbilt University Medical Center 1992 - 1995
Mercy Hospital 1990 - 1992
Siemens Medical Solutions 1988 - 1990
Skills
Healthcare Information..., Project Management, Integration, EHR, EMR, HL7, Healthcare, Consulting, Hospitals, CPOE, Training, Leadership, Healthcare Industry, Clinical Research, Software Documentation, Software Implementation
Education
University of Pittsburgh 1986 — 1988
MSIS, Information Technology
Carnegie Mellon University 1978 — 1982
MFA, Violin Performance
Duquesne University 1974 — 1977
BFA, Violin Performance
ARI August 2012 - Present
ARI January 2011 - August 2012
CSL Behring May 2010 - May 2011
Legal Cost Control 2009 - 2010
GlaxoSmithKline 2005 - 2009
GlaxoSmithKline 2004 - 2006
GlaxoSmithKline 2001 - 2003
GlaxoSmithKline 1999 - 2001
First Union National Bank 1995 - 1998
Skills
SDLC, IT Strategy, Business Analysis, Process Improvement, Six Sigma, Change Management, Vendor Management, Program Management, Project Management, Requirements Analysis, Business Intelligence, ITIL, Data Analysis, Data Warehousing, CRM, SQL, Cross-functional Team..., Business Process..., Risk Management, ERP, IT Management, Requirements Gathering, Team Building, Strategy, Project Portfolio...
Education
Villanova University 2009 — 2011
MA, Mathematics
Boston College 1987 — 1991
BA, Mathematics
ARI April 2004 - July 2013
ARI July 2000 - April 2004
FBI January 1996 - July 2000
Skills
Account Management, Automobile, Automotive, Automotive Aftermarket, Call Centers, Contract Negotiation, Customer Retention, Customer Satisfaction, Customer Service, Facilities Management, Fleet Management, Inspection, Inventory Management, Logistics, Maintenance Management, Management, Microsoft Excel, Negotiation, New Business Development, Operations Management, Outsourcing, Parts, Process Improvement, Purchasing, Procurement, Sales Operations, Security, Team Building, Training, Vehicles
Education
Camden County College
AAS, Engineering Science
ARI September 2014 - Present
ARI August 2008 - September 2014
ARI June 2000 - August 2008
Skills
Automotive, Automotive Aftermarket, Team Building, Vehicles, Process Improvement, Parts, Automobile, Customer Service, Fleet Management, Customer Satisfaction, Call Centers, Continuous Improvement, Coaching, Customer Retention, Inventory Management, Leadership, Negotiation, Management, Program Management, Training, Analysis
Education
Camden County College
Cherry Hill West HS
ARI 1987 - Present
Skills
Customer Satisfaction, Team Building, Process Improvement, Strategic Planning, Operations Management, Account Management, New Business Development, Management, Sales Management, Forecasting, Sales Operations, Inventory Management, Vendor Management, Cross-functional Team..., Budgets, Marketing
Education
Oglethorpe University 1992 — 1994
Columbia University in the City of New York 1978 — 1982
Economics
ARI December 2014 - Present
ARI December 2012 - Present
ARI December 2011 - Present
ARI 2006 - 2011
ARI 1997 - 2006
Skills
Troubleshooting, Windows Server, Customer Satisfaction, Software Installation, Data Center, Disaster Recovery, LAN-WAN, Inventory Management, Automotive, Team Building, Process Improvement, Training, Customer Service, Operations Management, Vendor Management, Account Management, Leadership, Strategic Planning, Customer Retention
Education
Bellevue University 2007 — 2009
BS, Systems Networking and Administration
Burlington County College 2000 — 2002
A.A.S., Computer Management Information Systems, 3.76 GPA
Camden County College 2002 — 2003
Oracle Database Management
ARI July 2013 - Present
ARI November 2006 - July 2011
Holman Enterprises 2000 - 2006
Skills
Process Improvement, Internal Controls, Automotive, Accounting, Financial Reporting, Internal Audit, Forecasting, Financial Analysis, Budgets, Fleet Management, Microsoft Excel, Strategic Planning
Education
Bucknell University 1979 — 1983
BSBA, Accounting and Finance
Sequoia Consulting Group November 2012 - Present
ARI 2003 - November 2012
Skills
Account Management, Cold Calling, Marketing Strategy, Microsoft Excel, Salesforce.com, Social Networking, New Business Development, Management, Employee Benefits, Marketing, Sales, Sales Process, Contract Negotiation
Education
California Polytechnic State University-San Luis Obispo 1999 — 2003
Commerce Bank August 2013 - Present
ARI November 2010 - February 2013
Artistile January 2004 - November 2010
Transport International Pool October 2002 - January 2004
GE Fleet Services September 1999 - October 2002
Instructional Systems Association 1986 - 1998
Skills
Account Management, Customer Satisfaction, Sales Management, Fleet Management, New Business Development, Sales, Team Building, Sales Process, B2B, Salesforce.com, Operations Management, Vehicles, Direct Sales, Process Improvement, Key Account Management, Sales Presentations, Contract Negotiation, Budgets, Purchasing, Automotive, Customer Retention, Customer Service, Marketing, Forecasting, Sales Operations, Business Development, Selling, Management, Negotiation, Leadership, Training, Inventory Management, CRM, Cold Calling, Strategic Planning, Microsoft Office, Competitive Analysis
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1996 — 1998
Masters, Business Administration
California State University-Long Beach
BA, Economics
ASC Industries Inc 2007 - 2009
Shea Products 2006 - 2007
ARI 1999 - 2005
American Driveline 1990 - 1999
Skills
Team Building, Product Development, Customer Satisfaction, Sales Management, New Business Development, Merchandising, Business Development, Sales, Direct Sales, Purchasing, Inventory Management, Automobile, Forecasting, Strategic Planning, Profit, Online Marketing, Automotive, Management, Budgets, Sales Process, Competitive Analysis, Account Management, Customer Service, Manufacturing, Retail, Recruiting, Automotive Aftermarket, B2B, Negotiation, Leadership, Training, Sales Operations, Customer Retention, Operations Management, Pricing, Strategy, P&L Management, Logistics, Selling, Key Account Management, Contract Negotiation, Income Statement, Cross-functional Team..., Cold Calling, Process Improvement, Continuous Improvement, Team Leadership, Sales Presentations, Business Planning, Coaching
Education
Central Michigan University
Bachelors Science, Leadership & Managment
Oakland Community College
Associates Degree, Business Administration
ARI September 2013 - Present
ARI January 2013 - September 2013
ARI May 2011 - January 2013
ARI July 2007 - May 2011
ARI February 2006 - July 2007
Melton Industries April 2005 - February 2006
Aldon CCI July 2004 - April 2005
USAF August 1998 - July 2004
Skills
Fleet Management, Automotive, Customer Satisfaction, Automobile, Process Improvement, Customer Service, Account Management, Team Building, Inventory Management, Vehicles, Operations Management, Microsoft Office, Customer Retention, Team Leadership, Call Center, Transportation, Sales, Troubleshooting, Sales Management, oracle sql, world class customer..., Business Objects, Automotive Repair, Computers, Time Management, Training, Analysis, Call Centers, Continuous Improvement, Strategic Planning, New Business Development, Management, Negotiation, Microsoft Excel, Leadership, Forecasting, Outlook, Logistics, World Class Customer..., Performance Management, Data Analysis, Networking, Quality Assurance, Customer Support, Technical Support, Microsoft Word, Databases, Software Documentation, Vendor Management, CRM
Education
Community College of the Air Force
Masconomet Regional High School
US Bank October 2008 - Present
Metavante August 2000 - October 2008
ARI November 1995 - September 2000
Skills
SDLC, User Acceptance Testing, Software Quality..., Test Cases, Requirements Analysis, Test Planning, Regression Testing, Quality Center, Waterfall, Defect Tracking, Software Documentation, Test Management, Test Strategy, Microsoft SQL Server, SQL, Agile Methodologies, COBOL, TFS, Business Requirements, System Testing, PL/SQL, Testing, Usability Testing, Resource Management, Manual Testing, Databases, Integration, ClearQuest, Unix, Oracle, Visual Studio, Software Project..., Quality Assurance, Requirements Gathering, Web Services, Mainframe, Black Box Testing, QTP, Scrum, Release Management, Agile Project Management, SharePoint, Web Applications, Visio, Business Analysis, Test Automation, DB2, XML, Software Development, UML
Education
Cornell College 1976 — 1981
BA, Chemistry, Religion
Cornell College 1976 — 1981
Bachelor's degree, Chemistry
Vincent Passarella CPA, MBA May 2010 - Present
Camden County College January 2005 - Present
ARI December 2008 - October 2013
Holman Automotive Group April 2002 - December 2008
Holman Automotive Group June 2001 - April 2002
AMERICAN AFFORDABLE HOUSING, INC September 2000 - May 2001
AAH Management Co., Inc. March 1998 - September 2000
Camden County Library June 1997 - August 1998
Skills
Accounts Payable, Training, Management, Budgets, Account Reconciliation, Auditing
Education
La Salle University 2001 — 2004
MBA, ACCOUNTING
Thomas Edison State College 1998 — 2000
BSBA, Accounting
Camden County College 1994 — 1998
AAS, Accounting
Edmund Optics July 2004 - Present
ARI June 1999 - March 2004
Franklin Veterinary Clinic May 1995 - May 1999
Skills
Process Improvement, Strategic Planning, Sales Management, Microsoft Excel, Six Sigma, New Business Development, Team Building, Microsoft Office, PowerPoint, Contract Negotiation, Program Management, SAP, Operations Management, Manufacturing, Sales, Sales Process, Forecasting, Purchasing, Product Development, Cross-functional Team..., Inventory Management, Team Leadership, Customer Service, Customer Satisfaction, Customer Retention, Account Management, Accounting, Human Resources, Payroll, Employee Training, Automotive, Outlook, Training, Sales Operations, Budgets, Leadership, Management, Supply Chain, Negotiation, Lean Manufacturing, Marketing Communications
Education
Mount Ida College 1982 — 1983
Accounting
Bridgewater State University 1979 — 1981
Psychology/Liberal Arts
Georgia-Pacific LLC June 2015 - Present
Drexel University September 2014 - Present
Drexel University September 2014 - December 2014
ARI June 2014 - September 2014
Drexel University January 2014 - April 2014
Accenture March 2011 - March 2012
Tech Mahindra July 2006 - March 2011
Tech Mahindra 2006 - 2010
Skills
PL/SQL, Requirements Gathering, Business Process, ERP, Agile Methodologies, Testing, Integration, Crystal Reports, User Acceptance Testing, PeopleSoft, Quality Center, Software Documentation, Process Improvement, SQR, Access, Tableau, QlikView, SAP BI, Matlab, SPSS
Education
Drexel University 2013 — 2015
Master's Degree, Information Systems
BITS Pilani 2006 — 2010
Master of Science (MS), Software Engineering
University of Mumbai 2003 — 2006
Bachelor's degree, Information Technology
ARI April 2007 - Present
GMAC Mortgage February 2005 - January 2007
Skills
Data Warehousing, Business Objects..., Relational Databases, Oracle, SAP HANA Data Modelling, Designing Business...
Education
IIPM, New Delhi 1987 — 1988
Specialized Course in Industrial Relations and Personnel Management, Industrial Relations
Modi Center for Management Development 1985 — 1987
M.B.A, Business Management
Delhi University 1982 — 1985
B.Sc. (Hons)
Kendriya Vidyalaya
University of Colorado Denver
Business Management
University of Maryland University College January 2003 - Present
ARI July 2001 - Present
Washington State University August 1997 - June 2001
Skills
Psychology, Higher Education, Program Evaluation, Student Development, Cognition, Adults, Program Development
Education
Michigan State University 1989 — 1993
PhD, Social Psychology
Bowie State University 1985 — 1988
M.A., Counseling Psychology
Hampton University 1981 — 1983
Bachelor of Arts (BA), Psychology
ARI May 2014 - Present
ARI September 2012 - May 2014
Delaware Valley Paving May 2012 - September 2012
AAMCO Transmissions April 2009 - June 2012
Manheim June 2006 - March 2009
Skills
Automotive, Lead Generation, Account Management, Automotive Aftermarket, Automotive Sales, Key Account Management, Lead Management, Organizational..., Strategic Leadership, Team Leadership, New Business Development, Strategy Development, Strategy, Operations Management, Direct Sales, Sales, Sales Process, Budgets, Vehicles, Customer Satisfaction, Sales Operations, Sales Management, B2B, Customer Retention, Team Building, Competitive Analysis, Automobile, Fleet Management, Salesforce.com, Dealers
Education
Bates College 2002 — 2006
BA, Psychology
ARI April 1998 - Present
Coastal Eagle Point Oil Co. April 1990 - June 1999
Skills
Microsoft Exchange, Active Directory, Windows Server, Dell PowerEdge Servers, Microsoft SQL Server, DNS management, WINS, Quest Migration Manager, Terminal Server, Customer Satisfaction, Infrastructure, VMware vSphere, VMware ESX, Team Building, Disaster Recovery, 2008 R2, Servers
Education
Camden County College 2005 — 2007
CLC
Technical School, 3.8
ARI August 2011 - Present
concorde 2000 - 2011
Warminster Com May 1999 - October 2000
State Transport University July 1987 - February 1999
Skills
C#, Microsoft SQL Server, Databases, XML, Web Services, PL/SQL, Visual Studio, Oracle, OOP, Web Applications, Architectures, SQL, TFS, Software Project..., ASP, ASP.NET MVC, Entity Framework, jQuery, JSON, CSS Javascript, MVC Architecture, Architecture
Education
Moscow State University of Railway Engineering (MIIT) 1990 — 1993
PhD, Information Systems on Railway
Omsk State Transport University (OSTU) 1980 — 1985
MS, Information Systems on Railway
ETE REMAN October 2014 - Present
ETE REMAN March 2014 - October 2014
Milwaukee Public Schools September 2012 - April 2013
ARI March 2010 - February 2012
CARQUEST July 2009 - March 2010
Skills
Customer Service, Account Management, Customer Retention, Automotive Aftermarket, Sociology, Creative Problem Solving, Team Leadership, Salesforce.com, Employee Training, Cold Calling, Sales, Sales Process
Education
Carroll College 1998 — 2012
Sociology
ARI June 2011 - Present
Canadian Tire 2002 - 2010
Skills
Mechanics, Automotive Repair, Technical Services, Automotive, Customer Service, Customer Satisfaction, Process Improvement, Management, Training, Automobile
Education
Dawson College
ecoles des metiers d'automobile
Mechanics and Repairers, General
ARI August 2015 - Present
ARI 2013 - August 2015
National Hospice MedEquip 2012 - 2012
National Hospice MedEquip 2010 - 2012
Sagem Avionics 2006 - 2007
US Army 2004 - 2005
Texas Department of Criminal Justice 2002 - 2004
Skills
Operations Management, Customer Service, Troubleshooting, Microsoft Office, Budgets, Army, Recruitment Training, Aircraft, Logistics, Team Building, Security Clearance, Command, Microsoft Excel, Strategic Planning, Inventory Management, Force Protection, Aerospace, Intelligence Analysis, Information Assurance, Team Leadership, Fleet Management, Homeland Security, Program Management, Change Management, Military Operations, Process Improvement, DoD, Intelligence, Government Contracting, Government, Weapons, Military Training, Defense, Supervisory Experience, Healthcare, Public Relations, Military, Aviation, Sales Management, Security+, Counterterrorism, Supervisory Skills, Readiness, Military Experience, Leadership, Customer Satisfaction, National Security, Microsoft Word, Contract Negotiation, Training
Education
Texas Christian University
Master of Business Administration (MBA), Professional MBA
Columbia College
Bachelor's Degree, Business Administration and Management
Tarrant County College
Associate's Degree, General Studies
Penn National Insurance May 2008 - Present
ARI September 2007 - May 2008
Insurity January 2007 - July 2007
QVC September 2006 - January 2007
FICO March 2006 - September 2006
IntelliTrans April 2005 - March 2006
Commonwealth of Pennsylvania April 2005 - May 2005
Skills
Insurance, Software Development, ASP.NET MVC, ASP.NET, Razor, C#, VB.NET, Web Services, WCF, RESTful WebServices, Web Services API, WCF Services, XML, XSLT, LINQ, .NET, T-SQL, Entity Framework, ASP.NET AJAX, JavaScript, jQuery, JSON, CSS, CSS3, .NET CLR, AJAX Toolkit, SSIS, SDLC, Microsoft SQL Server, SQL, Oracle, SOA, ETL, DB2, JCL, Database Design, Agile Methodologies, Enterprise Architecture, Paypal Integration, Data Warehousing
Education
Cleveland State University 2003 — 2005
Master of Electrical and Computer Architecture, Electronics, Electrical and Computer Architecture, 3.8 gpa
Training Institute for Mental Health June 2015 - Present
Camp Funshine June 2013 - August 2013
Ahi Ezer January 2013 - June 2013
Ari July 2012 - December 2012
Northern Leasing Systems January 2011 - June 2011
Skills
Accounting, QuickBooks, Microsoft Excel, Outlook, Microsoft Word, Data Entry, Leadership
Education
Brooklyn College 2010 — 2012
Bachelor of Science (BS), Business finance and management
Prospect Park Yeshiva
Nutri-Serve Food Management September 2010 - Present
Nutri Serve Food Management March 2005 - September 2010
Nutri Serve Food Management March 2002 - March 2005
ARI January 1987 - October 1988
ARI December 1985 - January 1987
ARI June 1985 - December 1985
Skills
Management, Inventory Management, Food, Training, Leadership, Time Management
Education
Camden County College 1982 — 1989
Business
Triton Regional High School 1977 — 1981
High School Diploma, College Prepatory/Secretarial
ARI September 2013 - Present
Enterprise Holdings August 2009 - September 2013
TOC Chauffeured Transportation August 2007 - July 2009
Cricket Brewing Company, Inc September 2006 - April 2007
Skills
•Results-driven and..., •Adept at successfully..., •Managing 200+ car..., •Directing, training,..., Management, Sales, Marketing, New Business Development, Fleet Management, Customer Service, Public Relations, Event Planning, Automotive, Vehicles, Process Scheduler, Automobile, Tourism, Community Outreach, Insurance, Enterprise Software, Facilities Management, Car Rental, Operations Management, Customer Satisfaction
Education
William Paterson University of New Jersey 2004 — 2007
Bachelor's degree, Communications/Public Relations and Journalism
Camden County College 1999 — 2004
Associate of Arts and Sciences (AAS), Communications
ARI October 1999 - Present
Education
University of Central Florida 1986 — 1987
Camden County College
Associate of Arts and Sciences (AAS), CAD/CADD Drafting and/or Design Technology/Technician
ARI May 2005 - Present
RSI Home Products February 2004 - April 2005
Pep Boys July 1997 - December 2003
Skills
Time Management, Customer Service, Management, Profit, Sales, Training
Education
Rutgers University – Camden 2008 — 2012
Bachelor's Degree, Business Administration, Management and Operations, 3.4
Camden County College 2004 — 2007
Associate's Degree, Business Administration, Management and Operations, 3.6