Arise Virtual Solutions
Industry: Company
DescriptionHeadquarters: Miramar, FL Founded: 1994
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Arise Virtual Solutions Employees
Lifetime Fitness Trainers Inc August 2014 - Present
Independent Personal Trainer and Fitness Instructor October 2013 - September 2014
24 Hour Fitness August 2012 - February 2014
Arise Virtual Solutions September 2008 - October 2012
T-Mobile January 2011 - October 2011
Hot Stuff Spas & Billiards January 2008 - August 2008
Skills
Certified Professional..., Cpr Certified, First Aid Certified, CDL Class A, Fork Lift Certified, Personal Training, Microsoft Excel, Management, Troubleshooting, Fitness, Fitness Training, CPR Certified
Education
San Juan College 2009 — 2009
Basics, Undecided
Piedra Vista High School 2004 — 2006
Diploma
Moxiemind Eclectic Art December 2012 - Present
PetExpress.net May 2008 - Present
Arise Virtual Solutions March 2009 - March 2012
Arise Virtual Solutions December 2007 - March 2009
NEXTEL December 1997 - October 2004
NEXTEL December 1997 - July 1999
Skills
People Skills, Mentoring, Organizing, Call Center, Customer Service, Telecommunications, Customer Relations, Coaching
Education
University of Phoenix 2001 — 2002
None, Business Administration and Management, General
Cajon High School 1984 — 1987
High School Dipolma, High School/Secondary Diplomas and Certificates
AT&T February 2010 - Present
ARISE VIRTUAL SOLUTIONS 2009 - 2011
Walmart June 2007 - September 2010
Skills
Customer Service, Customer Satisfaction, Cashiering, Phone Skills, 10 Key, Phone Etiquette, Fax, Clerical Skills, Customer Experience, Microsoft Office, Customer Retention, Data Entry, Telephone Skills
Education
Grand Canyon University 2012 — 2013
Master's degree, Elementary Education and Teaching
Ashford University 2010 — 2012
Bachelor's Degree, Social Sciences
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration
Aon Hewitt September 2015 - Present
Arise Virtual Solutions April 2013 - Present
Enterprise Holdings August 2014 - August 2015
MAXIMUS December 2012 - December 2013
Aon Hewitt September 2012 - December 2012
Comcast Cable December 2010 - July 2012
Skills
Customer Service, Microsoft Office, HR Consulting, Data Entry, Interior Design, Consulting, Sales, Real Estate, Finance, Statistics, Microsoft Excel, Loss Prevention, Employee Benefits, Interviews, Microsoft Word, Customer Satisfaction, PowerPoint, Team Building, Leadership, Customer Retention
Education
University of Mississippi - School of Business Administration 2012 — 2016
Bachelor of Business Administration (BBA), Managerial Finance
My Vision Express® November 2014 - Present
Insight Software LLC September 2012 - Present
Arise Virtual Solutions March 2010 - September 2012
Convergys December 2009 - March 2010
Convergys Corporation December 2009 - March 2010
Convergys Corporation December 2008 - December 2009
Convergys October 2008 - December 2008
Convergys Coporation August 2008 - October 2008
Florida Multimedia April 2008 - August 2008
2008 Florida Multimedia March 2008 - August 2008
Skills
WFM, Avaya, Avaya IP Telephony, Avaya Communication..., Windows 7, Windows Vista, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Technology, Mobile Devices, Mobile Applications, Mobile Communications, Mobile Internet, Master Scheduling, Workforce Management, Workforce Planning, SEO, E-commerce SEO, Data Analysis, Call Center, Call Centers, Technical Support, Troubleshooting
Education
Nova Southeastern University 2009 — 2012
MBA, Business and entreprenuership
Nova Southeastern University 2009 — 2012
Master of Business and Entrepreneurship
Florida State University 2004 — 2008
Bachelor of Science, Political Science and Social Science
Florida State University 2004 — 2008
Bachelors of Science, Political Science and Social Science
William A. Kirlew Junior Academy September 2012 - May 2013
Arise Virtual Solutions October 2010 - June 2012
Spectrum Life Care Services February 2008 - August 2009
Union First Realty & Mtg. Services June 2003 - December 2008
Education
Kaplan University 2012 — 2014
Master of Science, Human Resource Management
Florida Atlantic University 2007 — 2008
Bachelor of Arts, Psychology
Broward Community College 2004 — 2006
Associates of Arts, Psychology
Arise Virtual Solutions June 2011 - Present
Freehold Twp. Recreation December 2010 - March 2011
Gordons Corner Medical April 2009 - December 2010
Schwartz Chiropractic Center, PA April 1987 - June 2006
Skills
SAP, SAP CRM, Avaya, Call Center, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Front Office, Office Management, Customer Interaction
Education
Brookdale Community College 1976 — 1978
Liberal Arts
Freehold Twp. High School 1973 — 1976
HS, College Prep
Arise Virtual Solutions Inc. March 2013 - Present
Arise Virtual Solutions March 2010 - March 2013
Arise Virtual Solutions May 2007 - March 2010
Arise June 2006 - May 2007
Willow CSN October 2003 - July 2006
Skills
Financial Analysis, Accounting, Access, Crystal Reports, Budgeting, Forecasting, Excel, Analysis, Process Improvement, Financial Reporting, P&L Management, Strategic Planning, Business Planning, Contract Management, Start-ups, Financial Modeling, Mentoring, Team Building, Operations Management, Problem Solving, Business Process..., Call Center, Outsourcing, Performance Management, Business Analysis, Compliance, Leadership Development, Microsoft Office, PowerPoint, Budgets, Six Sigma, Call Centers, Finance, Executive Management, Management, Vendor Management, Business Development, Microsoft Excel, Program Management, Mergers & Acquisitions, Customer Satisfaction, Managerial Finance, Cross-functional Team..., Strategy, BPO, Leadership, Change Management, Data Analysis, Business Strategy, CRM
Education
University of Florida - Warrington College Of Business 2005 — 2007
MBA, Economics and Finance
San Jose State University 1999 — 2003
BS, Accounting
Minaya Learning Global Solutions LLC January 2014 - Present
The Training Associates July 2011 - Present
Arise Virtual Solutions September 2012 - Present
InfoPro Learning, Inc. August 2011 - Present
Minaya Learning Global Solutions LLC April 2003 - December 2013
AAA NCNU Insurance Exchange June 2008 - July 2011
California State Automobile Association April 2006 - June 2008
American Express 2000 - 2003
AAT 1996 - 2000
FLA Orthopedics 1991 - 1995
Skills
Instructional Design, Performance Consulting, Call Center, Curriculum Design, Blended Learning, Learning Strategy, Organizational..., Organizational Design, Educational Consulting, L&D Strategic Consulting, Management Development, Organizational..., Performance Management, Leadership Development, Virtual Teams, Workshop Facilitation, Training, Call Centers, Learning Management..., Soft Skills, ADDIE, Needs Analysis, Learning Management, Program Management, Performance Improvement, Strategy, Leadership, Instructor-led Training, Staff Development, Organizational..., E-Learning, Management, Training Delivery, Consulting, Entrepreneurship, Employee Training, Strategic Planning, Content Development, Executive Coaching, Analysis, Adult Education, Change Management, Project Management, Coaching, Organizational Learning, Outsourcing, Talent Management, Career Development, Captivate, Technical Writing
Education
Jones International University 2005 — 2007
Masters, Instructional Design & Technology
Colorado State University 1976 — 1980
English, Literature
Arise Virtual Solutions Inc. February 2013 - Present
Arise Virtual Solutions Inc. May 2012 - January 2013
Arise Virtual Solutions Inc. September 2009 - April 2012
Arise Virtual Solutions September 2008 - September 2009
Arise Virtual Solutions Inc. June 2007 - January 2009
ResTrust November 2004 - May 2007
Accenture & Cap Gemini June 2001 - October 2004
Enrst & Young May 1999 - May 2000
PricewaterhouseCoopers June 1995 - May 1999
Skills
Strategy, Start-ups, Leadership, Cross-functional Team..., Outsourcing, BPO, Strategic Planning, Business Process..., Operations Management, Management, Call Center, Business Transformation, Business Development, Call Centers, Management Consulting, Training, P&L Management, Change Management, Mergers, Recruiting, Process Improvement, Program Management, Mergers & Acquisitions, Customer Experience, Vendor Management, Marketing, Sales, Business Strategy, Business Planning, Executive Management, Entrepreneurship, Leadership Development, Forecasting, Finance, Budgets, Team Building, CRM, Lead Generation, Enterprise Software, Human Resources, B2B, Strategic Partnerships, Business Analysis, Performance Management, Consulting, Due Diligence, Competitive Analysis, Analytics, Team Leadership
Education
Emory University - Goizueta Business School 2000 — 2001
MBA, Strategy
University of Miami
BBA, Accounting
MIT Sloan School of Management 2012 — 2012
Executive Eduction, Creating High Velocity Companies
University of Pennsylvania - The Wharton School 2011 — 2011
Executive Education, Negotiations
Nova Southeastern University July 2013 - Present
Arise Virtual Solutions Inc. December 2012 - June 2013
Arise Virtual Solutions August 2011 - December 2012
Arise Virtual Solutions Inc. July 2010 - August 2011
Results Companies March 2007 - November 2009
Levitt Real Estate University August 2006 - January 2007
Interactive Response Tedchnologies June 2004 - August 2006
TALK International 1996 - 2001
Skills
Process Improvement, Change Management, Program Management, Six Sigma, Operations Management, Forecasting, Business Intelligence, Management, Cross-functional Team..., Quality Assurance, Team Management, Training, Customer Experience, Customer Satisfaction, Outsourcing, Leadership, Performance Management, Coaching, Team Building, Call Centers
Education
Florida Atlantic University 2010 — 2011
Six Sigma Black Belt
ESCAET 1986 — 1987
MBA, Hospitality Administration/Management
Office Depot September 2009 - Present
Performance Direct, LLC January 2007 - December 2011
EPSS Central 2008 - 2009
EPSScentral, LLC 2008 - 2009
Arise Virtual Solutions January 2003 - February 2008
Peopletek, Inc January 2001 - October 2007
DDPI 2001 - 2003
American Express November 1995 - May 1999
Skills
E-Learning, Curriculum Design, Staff Development, Curriculum Development, Coaching, Needs Analysis, Instructional Design, Captivate, Blended Learning, Instructor-led Training, Learning Management, Camtasia, Learning Management..., ADDIE, SnagIt, Training, Content Development, Instructional Technology, Performance Consulting, Organizational..., Adult Education, Workshop Facilitation, Training Facilitation, Organizational..., Articulate Studio, Lectora, Technical Writing, Presenter, Leadership Development, Training Delivery, Multimedia, Performance Improvement, Moodle, Employee Training, Technical Training, Organizational Learning, Distance Learning, Adult Learning Theory
Education
Lynn University
Master's Degree, Applied Psychology
Barry University
B.S. Psychology
Florida Atlantic University
M.Ed., specialization in technology
SunTrust Bank September 2010 - Present
Southeast Education Serivces October 2008 - August 2010
Wyndham Vacation Ownership May 2007 - February 2008
Metavante Banking Solutions May 2005 - April 2007
Arise Virtual Solutions May 2004 - May 2005
Metavante 2002 - 2004
Hewitt Associates July 1999 - October 2003
Wachovia, A Wells Fargo Company 1992 - 1999
Education
East Carolina University - College of Business 1977 — 1981
Arise August 2001 - Present
Arise Virtual Solutions 2001 - Present
Skills
SSIS, DTS, Microsoft SQL Server, Vendor Management, SSRS, Call Center, SharePoint, T-SQL, IIS, Business Intelligence, VB.NET
Education
Georgia Southern University 1996 — 1998
American Express OPEN June 2014 - Present
Journal Inquirer February 2014 - June 2014
Creative Customer Care Consultants LLC September 2010 - February 2014
Organica Research LLC March 2011 - July 2011
Arise Virtual Solutions August 2010 - January 2011
ING USA Annuity & Life Insurance Company January 2008 - May 2010
Bob's Discount Furniture October 2001 - July 2007
Skills
Basecamp, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, AS 400, SAP, NetSuite, Lotus Notes, Vantage, OMNI, LifeCad, GERS, Project Management, Social Media, Social Media Marketing, Blogging, Editing, Customer Service, Customer Retention, Consumer Relations, Small Claims, Consumer Advocacy, Data Entry, Data Analysis, Market Research, Web-based Research, Research, Business Correspondence, Written & Verbal..., Insurance, Coaching, Training, Management, Sales, Team Building, Leadership, Outlook
Education
American Public University System 2013 — 2016
Bachelor of Arts (B.A.) in Management, Human Resources Management
American Public University System 2013 — 2014
Certificate, Paralegal Studies
Manchester Community College 2011 — 2014
Associate of Arts, Paralegal Studies
Manchester Community College 1999 — 2001
Associate of Science, Journalism
Westport High School 1995 — 1999
High School Diploma, General Studies/Business
Arise Virtual Solutions April 2010 - February 2011
United States Postal Service February 2008 - April 2010
United States Postal Service September 2007 - February 2008
United States Postal Service April 2007 - September 2007
United States Postal Service November 1998 - April 2007
Unites States Postal Service January 1987 - November 1998
Skills
Recruiting
Education
Overbrook High School
Penn Foster
career diploma, Medical coding and billing
Penn Foster School
Temple University
Bachelor, Criminal Justice
Arise Virtual Solutions January 2011 - Present
RBC 2002 - 2013
Transcom North America January 2008 - November 2008
Sykes Canada September 2005 - January 2008
Millward Brown August 2004 - August 2005
Alliance icommunications September 2003 - August 2004
Education
Phone Pro 2011 — 2011
Completed Phone PRO Certification, Phone skills
Fanshawe College
Marketing Diploma
Sir Frederick Banting Secondary School
Diploma