Army and Air Force Exchange Service
Industry: Retail company
DescriptionThe Army & Air Force Exchange Service is the retailer on U.S. Army and Air Force installations worldwide. The Exchange is headquartered in Dallas, Texas, and its Director/chief executive officer is Tom Shull. Customer service: 1 (800) 527-2345 Headquarters: Dallas, TX Number of locations: 2,700 (all facilities) CEO: Thomas C. Shull (Jun 14, 2012–) Parent organization: United States Department of Defense (1895–) Number of employees: 35,000
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Army and Air Force Exchange Service Employees
Americold Logistics, LLC. August 2015 - Present
AmeriCold Logistics June 2012 - August 2015
Southeast Kansas Business Journal, LLC June 2009 - June 2012
Office Depot June 2007 - June 2012
Army and Air Force Exchange Service 1999 - 2007
Skills
SAP Security..., SAP GRC Access Control, SAP ERP, Windows, Networking, Microsoft Office, Computer Hardware, Troubleshooting, Windows 7, Active Directory, Software Installation, Social Networking, Software Documentation, Customer Service, Web Development, Web Design, Photoshop, Citrix, AS400 Administration, Remote Troubleshooting, IT Hardware Support, Microsoft Publisher, iSupport, CSS, Social Media, Long-term Customer..., UltraVNC, Dameware, Graphic Design, Team Building, Supply Chain, Process Improvement, Supply Chain Management
Education
Missouri Southern State University 2007 — 2010
BS, Computer Information Technology
University of Maryland - University College Europe 2000 — 2006
Associate of Arts and Sciences (AAS), Computer and Information Sciences, General
Earthbound Trading Company June 2014 - Present
Army and Air Force Exchange Service July 2009 - June 2014
The Exchange February 2008 - July 2009
Earthbound Trading Company 2006 - 2008
Eatzi's Market and Bakery 2005 - 2006
The Container Store 1998 - 2004
Skills
Merchandising, Retail, Visual Merchandising, Inventory Management, CPFR, Merchandise Planning, Multi-channel Retail, Loss Prevention, Assortment, Management, Product Development, Private Label, Global Sourcing, Forecasting, Planograms, Trend Analysis, Retail Sales, Store Management, Purchasing, Inventory Control, Supply Chain, Wholesale, Retail Buying, Marketing, Negotiation, Sales, Apparel, Pricing, Trend, Profit, Microsoft Office, Fashion, Sourcing, Cross-functional Team..., Income Statement, Demand Planning, JDA, Retek, P&L
Education
Amberton University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.)
Cardinal Path Training
Cardinal Path Training
Cardinal Path Training
The University of Texas at Arlington
Comcast April 2013 - Present
Comcast Cable January 2012 - April 2013
Comcast Cable March 1999 - March 2008
TCI Cable September 1998 - January 1999
Army and Air Force Exchange Service June 1994 - September 1998
Army and Air Force Exchange Service January 1990 - June 1994
Skills
Communication, Customer Service, Troubleshooting, Analysis, High Speed Internet, Call Center, HFC, Billing Systems, Provisioning, Escalation, Network Provisioning, Remedy, Cable Modems, Number Portability, Telnet, Telephony, Broadband, Voice Mail, Billing, DOCSIS, Telecommunications, Computer Hardware, VoIP, Customer Satisfaction, Switch, IP, Service Operations, Switches, Call Centers, Team Leadership, Process Improvement, Wireless
Education
Community College of Aurora 2009 — 2012
Business Administration and Management, General
JCPenney October 2013 - Present
Macy's September 2010 - March 2013
Macy's June 2005 - August 2010
Macy's (The Jones Store Co.) January 1998 - May 2005
Macy's (The Jones Store Co.) March 1995 - January 1998
Macy's (The Jones Store co.) July 1992 - March 1995
Army and Air Force Exchange Service November 1990 - November 1991
Sears, Roebuck and Co. August 1986 - December 1987
Arby's Restaurant Group, Inc. June 1983 - July 1986
Skills
Merchandising, Customer Service, Management, Cash Management, Microsoft Word, 10 Key, Switchboard, Scanners, Photography, Typing, Multi-line Phone, Printers, Office Administration, Office Management, Shipping, Recieving, Filing, Collating
Education
University of Maryland, European Division 1989 — 1991
Generals
Emporia State University 1985 — 1985
Generals
Army and Air Force Exchange Service August 2013 - Present
Skills
Inventory Management, Loss Prevention, Customer Service, Retail, Visual Merchandising, Store Management, Team Building, Leadership, Process Improvement, Forecasting, Leadership Development, Operations Management, Merchandising, Coaching, Inventory Control, Profit, Logistics, Purchasing, Assortment, Team Leadership, CPFR, Sales, Military, Income Statement, Customer Satisfaction, Cross-functional Team..., Sales Operations, Retail Sales, Budgets, Distribution Center..., Hiring, Driving Results, Training, Multi-unit, Multi-channel Retail, Management, Mainview, P, Supply Chain Management, Supply Chain, Store Operations
Education
New Mexico State University
Bachelor of Business Administration (B.B.A.), 3.70
TPN October 2013 - Present
t.mck design 2002 - Present
Army and Air Force Exchange Service August 2010 - October 2013
The Integer Group June 2003 - June 2009
Des Moines Public Library 2001 - 2002
Skills
Word, PowerPoint, Campaign Development, Photo Shoot Direction, Layout, Illustrator, InDesign, Photoshop, Microsoft Office, Creative Problem Solving, Art Direction, Adobe Creative Suite, Logo Design, QuarkXPress, Graphic Design, Brochures, Dreamweaver, Typography, Posters, Excel, Adobe Acrobat, Graphics, Advertising, Corporate Identity, Mac, Direct Mail, Print Production, Brand Development, Creative Development, Flyers, Marketing Communications, Web Design, Logos, Newsletters, Print, Creative Direction, Integrated Marketing, Photography, Visual Communication, Branding & Identity, Corporate Branding, Packaging, Business Cards, Collateral, Creative Strategy, Image Manipulation, Banners, Illustration, Concept Development, Art
Education
Texas A&M University-Commerce 2012 — 2015
Master of Fine Arts (M.F.A.), Visual Communication
Des Moines Area Community College 2010 — 2010
Interactive Media, A (4.0)
Drake University 1998 — 2002
Bachelor of Arts, Graphic Design
Huntsville Fraud Resident Agency (CID) September 2014 - Present
Frito Lay April 2014 - August 2014
Army and Air Force Exchange Service January 2014 - April 2014
Ideal Innovations, Inc. April 2013 - October 2013
Bayne-Jones Army Community Hospital May 2012 - April 2013
US Army Criminal Investigation Command February 2002 - June 2012
Skills
Evidence, Laboratory, Security Clearance, DoD, Military, Army, Military Experience, Forensic Analysis, Pharmaceutical Industry, Pharmacy, Weapons, Military Operations, Command, Security, Investigation, Private Investigations, Firearms, Enforcement, Counterintelligence, Intelligence, Criminal Investigations, Special Operations, Security Operations, Surveillance, Executive Protection, Law Enforcement..., Criminal Justice, Interrogation, National Security, Law Enforcement
Education
Columbia College
Associate of Science (A.S.), Criminal Justice/Police Science
Park University
C2 Education November 2014 - Present
C2 Education November 2012 - November 2014
A Transport, Inc. May 2012 - November 2012
Golden Stella September 2009 - May 2012
Army and Air Force Exchange Service July 2007 - July 2009
Samsung Rental Co May 2002 - December 2006
Skills
Business Development, Program Management, Educational Leadership, Staff Development, Team Building, Higher Education, Event Planning, Research, Invoicing, Sales Operations, Human Resources, Multi-state Payroll..., ADP Payroll, Accounts Payable, Customer Service, Microsoft Office, Office Management, Microsoft Excel, Billing, Experience, Account Management, Training, Outlook, Customer Satisfaction, Leadership, Public Speaking, Teaching
Education
Interactive College of Technology 2010 — 2011
Completed all required coursework and; Acquired efficient skills and knowledge of Microsoft Programs
Dong-A University 1998 — 2002
Bachelors degree, Business Management, English
ResCare Workforce Services May 2015 - Present
CareerSource Capital Region February 2012 - January 2015
Rehabilitation Services of CENLA August 2010 - September 2011
Army and Air Force Exchange Service June 2009 - March 2011
City National Bank January 2009 - April 2009
Florida State University August 2007 - November 2008
Skills
workshop facilitation, Workforce Development, career counseling, reference and research..., customer service, collection analysis, victim advocacy, Microsoft Office, Criminology and Social..., Collection Development, Workshop Facilitation, Staff Development, Policy, Customer Service, Training, Library Science, Higher Education, Editing, Community Outreach, Analysis, Public Speaking, Library, Leadership, Career Counseling, Research, Teaching, Microsoft Excel, Information Literacy, Coaching, Social Networking, Grant Writing, Outlook, PowerPoint, E-Learning, Conflict Resolution, Blogging
Education
Florida State University 2007 — 2008
MA, Library and Information Sciences
University of North Carolina at Greensboro 2001 — 2006
BA, Sociology/Criminology
GameStop September 2014 - Present
OTG Management May 2014 - August 2014
IBM June 2013 - April 2014
CEC Entertainment February 2012 - June 2013
Kenexa November 2010 - February 2012
JC Penney June 2010 - February 2011
Rent-A-Center February 2007 - June 2010
United States Postal Service May 2005 - May 2006
Army and Air Force Exchange Service March 2001 - November 2003
Skills
Interviews, Applicant Tracking..., Recruiting, Talent Acquisition, College Recruiting, Hiring, Human Resources, Sourcing, Training, Internet Recruiting, Talent Management, Microsoft Office, Social Media, Temporary Placement, Onboarding, Screening, Management, Social Networking, Time Management, Team Building, Process Improvement, SDLC, Employee Relations, PeopleSoft, Cold Calling, Networking, Retail, Taleo, Employer Branding, Social Recruiting, Staffing Services, Succession Planning, HRIS, Employee Training, Screening Resumes, Performance Management, Job Fairs, Technical Recruiting, Temporary Staffing, Resume Writing, Direct Recruiting, Retail Management, Recruitment/Retention, Social Media Strategist, Workbench, BrassRing, Brassring Administrator, Workday, ATS Implementation, Workflow Applications
Education
Collin County Community College
AAS, General Studies
University of North Texas
BBA, Organizational Behavior Human Resources
United States Air Force March 2015 - Present
US Army- 528 Sust BDE (SO) (A) May 2013 - November 2014
US Army, Criminal Investigative Division December 2012 - May 2013
US Army- Morale, Welfare, and Recreation Command March 2012 - July 2012
Army and Air Force Exchange Service April 2011 - December 2011
Army and Air Force Exchange Service January 2010 - April 2011
Skills
Security Clearance, Treasury Management, Financial Analysis, Accounting, Financial Reporting, Essbase, Funding, Account Reconciliation, Hedging, Budgets, CrossFit, Athletic Coaching, Internal Controls, Government, DoD, GFEBS, GCSS-Army, Cash Management, Financial Statements, GAAP, Policy, Cash Flow Forecasting, Army, Military Operations, Treasury, Budget Management
Education
Auburn University 2005 — 2009
BSBA, Finance
Coppell High School 2001 — 2005
Bonneville International June 2014 - Present
Seattle Mariners March 2014 - Present
Army and Air Force Exchange Service June 2013 - August 2013
Delta Sigma Pi, Gamme Omega Chapter August 2012 - December 2012
Skills
Public Speaking, Integrity, Event Planning, Teamwork, Time Management, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Video Editing, Customer Service, Social Media, Win-win, Facebook, Social Networking, Leadership, Social Media Marketing, Event Management
Education
Arizona State University, W. P. Carey School of Business 2010 — 2013
Bachelor of Science (BS), Marketing
Arizona State University, Herberger Institute for Design and the Arts 2010 — 2013
Minor, Theatre/Theater
Army and Air Force Exchange Service May 2010 - Present
TIAA-CREF April 2007 - June 2010
Nationwide Retirement Solutions May 2000 - May 2006
US Department of Labor August 1991 - May 2000
Education
The University of Texas at Arlington - College of Business 2005 — 2010
MBA, Management, Finance
Alcorn State University 1986 — 1991
BS, Business Administration
Greenville High School
Army and Air Force Exchange Service July 2015 - Present
La-Z-Boy Furniture Galleries September 2014 - June 2015
BJU Dining Services August 2012 - May 2014
Bob Jones University August 2010 - May 2014
New York and Company July 2013 - August 2013
Anthony Inc. Design Solutions May 2013 - June 2013
Bob Jones University August 2010 - May 2012
Skills
Interior Design, Space planning, Photoshop, InDesign, Art, Sketching, AutoCAD, Painting, Rendering, SketchUp, Colored Pencil, Space Planning
Education
Academy of Art University 2015 — 2018
Master of Fine Arts (MFA), Interior Architecture & Design
Bob Jones University 2010 — 2014
Bachelor of Fine Arts (BFA), Interior Design
Aspen Healthcare Services INC. May 2013 - Present
Army and Air Force Exchange Service January 2006 - June 2011
The Exchange February 2000 - June 2011
The Exchange September 2005 - January 2006
The Exchange August 2002 - September 2005
The Exchange February 2000 - August 2002
Skills
Inventory Management, Store Management, Loss Prevention, Multi Unit Management, Food & Beverage, Military Resale..., Project Management, Inventory Control, Merchandising, Retail, Shrinkage, Visual Merchandising, Customer Service, Management, Military, Team Building, Purchasing, Supply Chain, Strategic Partnerships, Driving Results, Coaching, Change Management, Sales Operations, Operations Management, Forecasting, Multi-unit, Income Statement, Leadership, Cross-functional Team..., Customer Satisfaction, New Business Development, Planograms, Sales Management, Training, POS, Multi-channel Retail, Leadership Development, Logistics, Employee Training, Team Leadership, Strategic Planning, Budgets, Sales, Assortment, Profit, Negotiation, Retail Sales, P&L Management, Hiring, Store Operations
Education
Amberton University 2005 — 2007
Master's degrees, Strategic Leadership
Western Carolina University
Bachelor of Science (BS), Business Administration and Management, General
Army and Air Force Exchange Service September 2015 - Present
MT Army National Guard May 2010 - June 2015
Montana Army National Guard April 2009 - April 2010
Montana Army National Guard March 2006 - March 2009
Montana Army National Guard March 2004 - February 2006
Skills
Leadership, Team Leadership, Customer Service, Microsoft Office, Team Building, Management, Strategic Planning, Program Management, Training, Microsoft Excel, Operations Management, Project Management, Logistics, Government, Security Clearance, PowerPoint, Occupational Health, Project Planning, Policy, Research, Supervisory Skills, Recruiting, Organizational..., Operational Planning, Military Experience, Employee Training, Human Resources, Military Operations, Army, Command, Military Training, Public Speaking, Sales, Military, DoD, HRIS, Defense, Personnel Management, Weapons
Education
Columbia Southern University 2009 — 2012
Master's degree, Occupational Safety and Health Technology/Technician, 3.84 GPA
Embry-Riddle Aeronautical University 2000 — 2005
Bachelor’s Degree, Management of Technical Operations, 3.73 GPA
Excelsior College 1999 — 2000
Associate's Degree, Administrative Management
Army and Air Force Exchange Service Some how this got all messed up and I can not change the fact the I retired from the Army after being in the A.F. from 1959 to 1966 - Army 1968 to 1976 when I retired$
Skills
Inventory Management, Customer Service, Retail, Merchandising, Loss Prevention, Inventory Control, CPFR, Store Management, Microsoft Excel, Retail Sales
Education
Kent State University 1978 — 1982
West High - Auburn NY
Tara Spa Therapy, Inc. November 2010 - Present
AmericInn Lodge & Suites of Monmouth, IL January 2011 - June 2011
Army and Air Force Exchange Service November 2009 - July 2010
Education
Monmouth College 2009 — 2011
University of Washington 2009 — 2011
N/A, Public Relations, Accounting
Oxford Life Insurance Company June 2014 - Present
Accountemps January 2014 - April 2014
The Vanguard Group November 1997 - July 2002
Army and Air Force Exchange Service 1993 - 1997
Skills
Accounting, Financial Statements, GAAP, Time Management, Financial Reporting, Financial Accounting, QuickBooks, Internal Controls, Accounts Payable, Accounts Receivable, Microsoft Excel, Budgets, Customer Satisfaction, Retail, Account Reconciliation, Invoicing
Education
University of Phoenix 2010 — 2011
Master of Science, Accounting
Eastern Washington University 1991 — 1993
Bachelor of Arts (B.A.), Business Administration and Management, General
Self-Employed January 2007 - Present
Army and Air Force Exchange Service May 2004 - June 2007
Army & Air Force Exchange April 2003 - May 2004
Army & Air Force Exchange June 1999 - April 2003
Army & Air Force Exchange July 1996 - June 1999
Skills
Strategic Planning, Marketing Strategy, Online Marketing, Direct Marketing, Market Research, Content Management, Content Development, Business Strategy, Business Planning, Business Management, Business Process, B2B Marketing, Marketing Research, Professional Services, Government Contracting, Government Procurement, Marketing Communications, Business Communications, Leadership Development, Cross-functional Team..., Organizational..., Thought Leadership, Strategic Leadership, Team Building, Team Management, Team Leadership, Project Planning, Management, Leadership, Training, Program Management, Business Development, Business Process..., E-commerce, Executive Coaching, Coaching, Marketing, Executive Management, Social Media Marketing, Sales, Consulting, Budgets, Selling, Strategy, Management Consulting, Retail, Strategic Partnerships, Entrepreneurship, Change Management, CRM
Education
Yale University
Leadership
Santa Clara University
Retail Executive Program
Massachusetts Institute of Technology (MIT), Sloan School of Management
IT for the Non-IT Executive
Dallas Baptist University 1994 — 1997
Masters of Business Administration, Business
Texas A&M University 1996 — 1996
University of Maryland College Park 1980 — 1983
Bacholor of Science, Personnel and Labor Relations
Army and Air Force Exchange Service April 2009 - Present
Michaels Arts and Crafts February 2003 - April 2009
Gas Technology Institute December 1991 - June 2000
Skills
CPFR, Merchandising, Visual Merchandising, Store Management, Merchandise Planning, Inventory Control, Assortment, Loss Prevention, Retail Sales, Planograms, Apparel, Trend Analysis, Store Operations, Fashion, Profit, JDA, Customer Service, Forecasting, Inventory Management, Retail, Retek, Microstrategy, Access, Microsoft Office
Education
Mountain View College 2012 — 2016
General Dynamics Land Systems-Force Protection 2007 - Present
Army and Air Force Exchange Service May 2003 - June 2006
Skills
Materials Management, Logistics, Supply Chain Management, Supply Chain, MRP, Continuous Improvement, Warehousing, Supply Management, Logistics Management, Distribution Center..., Inventory Management, Strategic Sourcing, Root Cause Analysis, Inventory Control, Forklift Operation, MAS 500, ORACLE, Error Proofing, 5S, ISO, Lean Concepts, Process Development, Leadership/Managerial..., Government Contracting, Process Improvement
Education
Columban College - Olongapo City 1986 — 1988
High School Diploma
Wireless Advocates February 2013 - Present
US Air Force Reserve March 2014 - June 2014
Army and Air Force Exchange Service July 2012 - February 2013
Skills
Microsoft Office, Adobe Creative Suite, Digital Photography, Business Intelligence, Public Speaking, Public Relations, Cashiering, Sales, Sales Operations, Technology, Microsoft Technologies, Computer Security, Retail Sales, Selling, Merchandising, Inventory Management, Visual Merchandising
Education
Georgia Southwestern State University 2011 — 2012
Bachelor of Fine Arts (B.F.A.), Fine/Studio Arts, General
Houston County High School 2008 — 2011
College/University Preparatory and Advanced High School/Secondary Diploma Program
The Exchange March 2011 - Present
The Exchange October 2010 - April 2011
Army and Air Force Exchange Service July 2008 - October 2010
Army and Air Force Exchange Service August 2007 - June 2008
The Exchange October 2003 - August 2007
Skills
Project Planning, E-business, Retail, Merchandising, CPFR, Inventory Management, Inventory Control, Retek, Leadership, Assortment, Team Building, Forecasting, Cross-functional Team..., Merchandise Planning, Operations Management, Supply Chain, Management, Strategic Planning, Logistics, Multi-channel Retail, Process Improvement, Supply Chain Management, Project Management, P, Microsoft Excel, Analysis, Leadership Development, PowerPoint
Education
Dallas Baptist University 2010 — 2012
Master of Arts in Management (MAM), Performance Management
Northwood University
BBA, Management & Management Information Systems
Army and Air Force Exchange Service January 1988 - Present
Skills
Inventory Management, Inventory Control, Global Sourcing, Purchasing, Retail, Merchandising, Materials Management, Supply Chain, Supply Chain Management, Supply Management, Strategic Sourcing, Logistics, Team Building, Sourcing, Supply Chain..., Demand Planning, Budgets, Procurement, Store Management, Leadership, Forecasting, Project Planning, Apparel, Logistics Management, Management, Operations Management, Supplier Negotiation, CPFR, Private Label, Cross-functional Team..., Customer Service
Education
Colorado State University 1981 — 1985
Business Administration
Army and Air Force Exchange Service June 2009 - January 2012
Infogix August 2006 - March 2009
Trendium, Inc. January 2005 - August 2006
MCI January 1997 - June 2004
United States Army Reserve July 1985 - September 2002
MCI May 1993 - January 1997
Eastman Kodak January 1989 - September 1992
Eastman Kodak June 1985 - December 1988
US Army May 1981 - May 1985
Skills
Telecommunications, IP, Network Design, Integration, Wireless, Network Administration, Cisco Technologies, Switches, Program Management, Unix, Routers, Linux, Networking, Process Improvement, Ethernet, VPN, Perl, Project Management, Servers, Solaris, Enterprise Software, Data Center, Leadership, Hardware, Visio, Product Management, VoIP, Cloud Computing, Security, Technical Support, SaaS, TCP/IP, Virtualization, System Deployment, Microsoft SQL Server, Wireless Networking, Troubleshooting, Testing
Education
Rochester Institute of Technology 1989 — 1991
MS
The University of Texas at Arlington 1976 — 1981
BS
Talent Logic for GSK December 2014 - July 2015
Army and Air Force Exchange Service July 2010 - November 2014
Pattonville School District September 2006 - July 2010
St. Louis Blues September 2001 - April 2007
Bonneville St. Louis Radio Group May 2006 - September 2006
Anheuser-Busch, Inc. April 2005 - September 2006
River City Sports June 2001 - August 2001
Skills
Press Releases, Newsletters, Microsoft Office, PowerPoint, Photoshop, InDesign, Microsoft Excel, Event Planning, Social Media, Community Development, Crisis Communications, Strategic Communications, Time Management, Corporate Communications, Marketing, Leadership, Customer Service
Education
Saint Louis University 1999 — 2004
Bachelor of Arts, Communications
Saint Louis University 1999 — 2004
Bachelor of Arts (BA) in Communications, Communications
The Exchange November 1997 - Present
Army and Air Force Exchange Service March 2010 - 2014
AAFES January 2008 - March 2010
AAFES March 2005 - January 2008
AAFES September 2006 - March 2007
AAFES March 2001 - March 2005
AAFES November 1997 - March 2001
Skills
Surveillance, Credit Card Fraud, Loss Prevention, Analysis, POS, Asset Protection, Interrogation, Physical Security, CCTV, Background Checks, Security Management, Investigation, Enforcement, Inventory Management, Security Operations, Retail, Security, Shrinkage, Customer Service, Fraud
Education
University of Maryland University College 1995 — 2000
BA, Business Communications
Riverside Community College 1993 — 1993
A.W.Brown-Fellowship Leadership Academy June 1999 - Present
Army and Air Force Exchange Service 1987 - 2002
Skills
Music Production, Vocal Production, Technology Development, Singing, Technology, Teaching, Educational Technology, Social Networking, Creative Writing, Blogging, Staff Development, Research, Lesson Planning, Instructional Technology, Curriculum Design, Technology Integration, Public Speaking, Distance Learning, Educational Leadership, Microsoft Office, Sales, Team Building, Customer Service, E-Learning, Curriculum Development
Education
Hampton University 1983 — 1987
BalancedComp May 2014 - Present
FMSI June 2010 - February 2014
Tyndall Federal Credit Union August 2005 - May 2010
Cracker Barrel Old Country Store October 1994 - August 2005
Army and Air Force Exchange Service August 1989 - October 1994
Skills
Team Building, Training, Human Resources, Management, Business Development, Strategic Planning, Organizational..., Leadership Development, Training & Development, Profitability, Sustainability, Employee Relations, Succession Planning, Direct Sales, ROI Accountability, Coaching, Performance Management, Performance Analysis, Performance Improvement, Performance Appraisal, Performance Measurement, Incentive Programs, Software Development, Software Implementation, Problem Solving, Project Execution, Strategy, Sales, Analysis, Employee Training, Project Management, Profit, Strategic Human..., Salary Structures, Executive Management, Organizational..., Organizational...
Education
Troy University 2003 — 2005
MS HRM, Human Resource Management
Capella University 2007 — 2010
MS T&PI, Training and Performance Improvement
Covenant College 2000 — 2002
BS OM, Organizational Management
GE Healthcare August 2012 - Present
Odells March 2011 - Present
Bryant & Stratton College January 2010 - Present
GE Healthcare October 2007 - August 2012
Eagle System and Services 2002 - 2003
Rational Software March 2001 - March 2002
Datex-Ohmeda 1993 - 2001
Army and Air Force Exchange Service August 1987 - July 1991
Skills
E-learning, Mentoring, Healthcare, Research, Leadership Development, Customer Relations, Team Building, Program Management, Instructional Design, Public Speaking, Process Improvement, E-Learning, MS Access, MS Excel, MS Project, Negotiation, Healthcare Information..., Curriculum Design, Electronics, Graphic Design, Hardware, Higher Education, Microsoft Office, Social Networking, Photoshop, PowerPoint, Problem Solving, Recording, Strategic Planning, Teachers, Visio, Video Editing, Microsoft Word, Networking, Leadership, Project Management, Product Development, Training, Management, Troubleshooting, Team Leadership, Cross-functional Team..., Teaching, Customer Service, Microsoft Excel
Education
University of Phoenix 2005 — 2007
MBA, Business
Nova Southeastern University 1995 — 1998
Master's of Science, Computer Technology in Education
Cameron University 1988 — 1991
BS, Electronics
FRANKFORD 1978 — 1979
Diploma, Art
Department of Veterans Affairs June 2011 - Present
Army and Air Force Exchange Service August 2010 - June 2011
DFAS November 2004 - June 2009
Skills
Visio, Analysis, Access, Integration, Process Improvement, Project Management, Change Management, SQL, Leadership, Team Leadership, Business Process..., SDLC, Troubleshooting, Training, Outlook, System Administration, Project Planning, Networking, Testing, Databases, Program Management, Software Documentation, MS Project, Data Analysis, XML, HTML, Network Administration, CSS, Microsoft Office, Business Analysis, SAS, SAP Netweaver, Multivariate Statistics, Microsoft Project
Education
The University of Texas at Dallas - School of Management 2014 — 2014
Graduate Certificate in Business Intelligence and Data Mining, Data Analytics
Kent State University - Graduate School of Management 2007 — 2009
MBA, Business Strategy, 3.3
Kent State University 2001 — 2004
Bachelor of Business Administration, Computer Information Systems, 3.6
Shaker Heights High
University of Massachusetts Amherst October 2007 - Present
Strawberries / f.y.e. 2005 - 2007
Avexxis 1999 - 2004
Army and Air Force Exchange Service September 1991 - September 1994
Skills
Customer Service, Microsoft Office, Microsoft Excel, Access, Project Management, Troubleshooting, Leadership, Sales, Information Technology, Document Imaging, Technical Writing, Management, Higher Education, Public Speaking, Music, Negotiation, Retail, Event Planning, PeopleSoft, Windows
Education
Isenberg School of Management, UMass Amherst
B.B.A., Management
Springfield Technical Community College
A.S., Computer Systems Engineering Technology
US Air Force Reserve October 2013 - Present
US Air Force Reserves July 2011 - Present
US Air Force Reserve August 2008 - June 2011
Department of Defense February 2006 - August 2008
US Air Force Reserve April 2004 - August 2008
Army and Air Force Exchange Service November 2003 - February 2006
Skills
Training, Human Resources, Leadership, Recruiting, Employee Relations, Military, Personnel Management, Program Management, Management, Interviews, HRIS, Government
Education
Penn State University 2013 — 2015
Master of Public Administration (MPA), Human Resources Management/Personnel Administration, General
University of Phoenix 2006 — 2008
MBA, Human Resources Management
Far Eastern University 1998 — 2002
BS, Psychology
Weichert, Realtors - Private Realty Group and RealtyBidNow.com December 2009 - Present
Virtual Properties Realty October 2004 - December 2009
Platter Realty March 2009 - July 2009
Bob Wood Realty, Inc. February 1996 - October 2004
Fulton - Dekalb Hospital Authority, dba Grady Health System February 1996 - June 1996
Creative Management Group 1995 - 1996
FEDERAL DEPOSIT INSURANCE CORP / RESOLUTION TRUST CORP / FEDERAL COMMUNICATION COMMISSION March 1990 - December 1994
Army and Air Force Exchange Service May 1980 - July 1989
Skills
Contract Negotiation, Sales Management, Internet, Real Estate, Leadership, Sellers, Sales, Listings, Residential Homes, Negotiation, Real Property, Selling, Purchasing, Investors, Foreclosures, Buyer Representation, Commercial Real Estate, Relocation, Investment Properties, Short Sales, Real Estate Transactions, First Time Home Buyers, Customer Service, Property, Leases, New Home Sales, HUD, New Homes, ABR, Referrals
Education
Amber University 1984 — 1986
BS, Business, Management
North Lake College 1984 — 1986
Real Estate License
University of Texas at Arlington 1984 — 1984
Business Management
Georgia State University 1979 — 1982
AA, Criminal Justice / Legal Systems
Georgia Institute of Technology - Georgia Tech College of Management 1974 — 1979
Management
Youth for Christ May 2012 - Present
Preferred Auto Detail March 2008 - May 2012
Country Club Bank May 2006 - May 2012
Wells Fargo Financial of Missouri, Inc. January 2005 - April 2006
FootLocker, Incorporated January 2004 - December 2004
Army and Air Force Exchange Service April 2002 - January 2004
JC Penney May 2001 - February 2002
Skills
marketing, finance, banking, bank management, retail management, youth ministry, Biblical Studies, Relationship Development, Marketing, Banking, Youth Ministry, Store Management, Finance, Leadership, Management, Underwriting, Loans, Bank Management, Training, Budgets, Public Speaking, Community Outreach, Recruiting, Business Development, Time Management, Employee Training, Leadership Development, Team Building, Retail, Fundraising, Investments, Strategic Planning, Coaching, Sales, Credit, Event Planning, Nonprofits
Education
Oklahoma State University 1997 — 2001
Business Administration, Marketing, International Business and Advertising
Millard West 1995 — 1997
Diploma, Marketing/Accounting/Business
Millard South High School 1993 — 1995
business & marketing
Colony Group September 2007 - Present
Army and Air Force Exchange Service October 1991 - August 2005
Army and Air Force Exchange Service October 1984 - September 1991
Seoul International School August 1983 - August 1984
Sears, Roebuck and Co. November 1977 - June 1979
Arizona State University February 1965 - June 1968
Maricopa County December 1964 - January 1966
Skills
CPFR, Forecasting, Retail, Customer Service, Retek, Sales, Purchasing, Inventory Management, Inventory Control, Logistics, Merchandising, Negotiation, Budgets, Team Building, New Business Development, Visual Merchandising, Supply Chain, Store Management, Management, Operations Management, Strategic Planning, Income Statement, Process Improvement, Product Marketing, Marketing, Marketing Strategy, Sales Operations, Microsoft Office, Leadership, Access, Coaching, Business Strategy, Team Leadership, Loss Prevention, Cross-functional Team..., Analysis, Project Planning, Pricing, Account Management, Selling, Training, P&L
Education
University of Arkansas 1996 — 1996
Retail
Murray State University 1963 — 1964
Business
Army and Air Force Exchange Service September 2006 - Present
SMART Enterprises January 1995 - September 2006
Skills
Purchasing, Procurement, Inventory Control, Materials Management, Contract Management, Management, Negotiation, Supply Chain..., MRP, Government Contracting, Contract Negotiation, SAP, Continuous Improvement, Supply Chain, Strategic Sourcing
Education
Austin College 2000 — 2002
BA, Business
Denison High School
Texas A&M University-Commerce
Primericaonline.com November 2014 - Present
ARMY AND AIR FORCE EXCHANGE SERVICE August 2012 - January 2014
Perfect Vission October 2008 - October 2010
MVP Used Car Sales Dealer January 2007 - September 2009
Skills
General Fitness,..., Fitness, Sales, Customer Service, Coaching, Public Speaking, Social Networking, Social Media, Small Business, Microsoft Word, Event Planning, Sports, Personal Training, Weight Training, Fitness Training, Sports Nutrition, Strength Training, Cpr Certified, Teaching
Education
Angeles University Foundation 2012 — 2014
Certified Fitness Nutrition, Foods, Nutrition, and Wellness Studies, General
Holy Angel University 1987 — 1990
Associate's degree, High School/Secondary Diplomas and Certificates
West Ohio Conference of The United Methodist Church July 2014 - Present
Wesley Community Center Incorporated June 2011 - June 2014
Army and Air Force Exchange Service May 2009 - June 2011
Skills
Event Planning, Strategic Planning, Program Management, Project Management, Non-profits, Public Speaking, Community Outreach, Program Development, Fundraising, Grant Writing, Community Development, Volunteer Management, Conflict Transformation, Research, Team Building, Customer Service, Social Services, Public Relations, Strategy, Leadership, Nonprofits
Education
Clark Atlanta University 2005 — 2006
Master of Arts, Educational Leadership
Clark Atlanta University
US Army IMCOM G-9/ARMP July 2011 - September 2013
Army and Air Force Exchange Service November 2008 - October 2010
Army and Air Force Exchange Service October 2005 - October 2008
Army and Air Force Exchange Service March 2004 - October 2005
Army and Air Force Exchange Service 2003 - 2004
Army and Air Force Exchange Service 2001 - 2003
Army and Air Force Exchange Service 1987 - 2001
Skills
Strategic Planning, Team Building, Retail, Customer Service, Merchandising, Inventory Management, Budgets, Sales, Microsoft Office, Leadership, Forecasting, Change Management, Management, Team Leadership, Microsoft Word, Business Strategy, Purchasing, Marketing Strategy, Logistics, Operations Management, Sales Management, Project Planning, Marketing, Account Management, Negotiation, Program Management, Coaching, Process Improvement, Project Management, Cross-functional Team..., Contract Negotiation, Strategy, Leadership Development, Analysis, Profit, New Business Development, Training, Customer Satisfaction, Income Statement, Business Planning, Supply Chain Management, Sales Operations, Competitive Analysis, Employee Relations, Real Estate, Business Development, Vendor Management, Inventory Control, Executive Management, P&L Management
Education
Northwood University
BBA
Kansas State University
Amberton University
MBA Stategic Leadership
Irvine Ranch Water District November 2014 - Present
California State University, Fullerton September 2014 - November 2014
Aquarium of the Pacific May 2014 - August 2014
Alliance Marc and Eva Stern Math and Science School August 2012 - June 2014
Los Angeles Regional Collaborative for Climate Action and Sustainability October 2011 - June 2012
ASUCLA BookZone February 2009 - June 2012
United States Air Force June 2008 - September 2008
Army and Air Force Exchange Service June 2007 - December 2007
Skills
Research, PowerPoint, Microsoft Office, Outlook, Public Speaking, Data Entry, Microsoft Word, Microsoft Excel, Customer Service, Community Outreach, Sustainability, Non-profits, Teaching, Nonprofits, Science, Environmental Science, Social Media
Education
California State University-Fullerton 2014 — 2016
Master of Science, Environmental Studies
Loyola Marymount University 2012 — 2013
Single Subject Teaching Credential, Biological Sciences
University of California, Los Angeles 2008 — 2012
BS, Environmental Science
Legacy Network, LLC May 2010 - Present
RCL Services, LLC August 2004 - January 2010
Catholic Charities, Omaha, Nebraska August 2001 - August 2004
Army and Air Force Exchange Service February 1997 - August 2001
Federal Labor Relations Authority May 1996 - February 1997
Skills
Leadership Development, Training & Development, International Sales
Education
Cleveland State University 1994 — 1996
Masters, Labor Relations and Human Resources
Inter-American University of Puerto Rico-San Germán Campus 1990 — 1993
BBA, Business Administration and Marketing
TrackMaster / HeadSheff August 2008 - Present
VCS / Veterans Canteen Service July 2008 - Present
North Texas Chapter of AAFES Retired Employees Association August 2010 - Present
Friends of the Flower Mound TX Public Library 2009 - Present
Friends of the Lewisville TX Public Library April 2012 - Present
AAFES May 2006 - July 2008
AAFES May 2005 - May 2006
Army and Air Force Exchange Service 1994 - 2005
Army and Air Force Exchange Service 1990 - 1994
Army and Air Force Exchange Service 1986 - 1990
Skills
Customer Service, Hospitality, Innovation, Restaurant Management, Multi-channel Marketing, Management Consulting, Multi-channel Retail, Retail, Restaurant Reviews, Marketing, Marketing Strategy, Social Media Marketing, Email Marketing, Project Management, New Restaurant Openings, Multi-unit, Fast Food, Casual Dining, Convenience Stores, Non-profit Program..., E-commerce, Budget, Operating Budgets, Marketing Management, Digital Marketing, Marketing Communications, Product Marketing, Marketing Research, Inventory Control, Inventory Management, Copy Editing, Marketing Copy, Promotional Copy, Commercial Photography, Food Photography, Food Safety, Food & Beverage, Food, Catalogs, Catalog Marketing, Catalogue Production, Catalog Management, Flyers, Print, Creative Writing, Creative Solutions, Creative Direction, Focus Groups, Non-profit Leadership, Budgets
Education
Brookhaven Community College 2009 — 2009
Internet Business -Buying/Selling
Brookhaven Community College 2009 — 2009
Digital Photography
Cornell University 2003 — 2003
Multi Unit Restaurant Management
Rice University 2001 — 2001
Executive Management
Texas A & M University 1999 — 1999
Executive Management
Burger King University (BKU) 1985 — 1985
Restaurant Management
University of Minnesota Duluth 1969 — 1973
BS, Speech Education
Empire Aircraft Services Inc September 2015 - Present
Securitas Security Services USA, Inc./Sound Transit December 2014 - September 2015
United States Air Force August 1993 - December 2014
Army and Air Force Exchange Service December 1997 - September 2002
PINKERTON Corporate Risk Management Services April 1993 - August 1993
Navy Exchange January 1990 - April 1993
Skills
Air Force, Security Clearance, Military, Defense, Military Operations, Military Experience, Operational Planning, Security, DoD, Loss Prevention, Military Training, Counterterrorism, Operations Management
Education
Community College of the Air Force 1993 — 2014
Associate's degree will complete in Oct 2014, Air Transportation Logistics Management
SolarCity September 2014 - Present
SolarCity June 2013 - September 2014
Wolverine Fire Protection Co. October 2011 - June 2013
ESAPCO April 2010 - September 2011
Army and Air Force Exchange Service July 2009 - November 2009
Abbott & Emmell Consulting (Switzerland) September 2008 - April 2009
Wolverine Fire Protection Co. February 2007 - August 2008
Wolverine Fire Protection August 2004 - February 2007
Wolverine Fire Protection August 2003 - August 2004
Skills
Fire Suppression, Fire Protection, ISO, NFPA, Inventory Management, National Account..., Account Management, Fire Suppression Systems, Inspection, Business Development, CRM, Project Estimation, Accounting, Construction Management, Construction, Cross-functional Team..., Project Management, Sales, Training
Education
Northwood University - DeVos Graduate School 2008 — 2009
MBA, Management
Northwood University 2007 — 2008
BBA, Management
Mott Community College 2004 — 2007
Associates, Management
Dallas/Fort Worth International Airport (DFW) July 2015 - Present
Army and Air Force Exchange Service April 2012 - July 2015
Army and Air Force Exchange Service August 2008 - April 2012
Army and Air Force Exchange Service February 2006 - August 2008
Army and Air Force Exchange Service August 2003 - January 2006
Human Resources International (HRI) January 2000 - June 2003
CEC Entertainment August 1998 - January 2000
Skills
Diversity & Inclusion, Strategy, Program Management, Leadership, Management, Diversity Training, Human Resources, Employee Relations, Career Development, Recruiting, Training, Interviews, Employee Engagement, Applicant Tracking..., Policy, Staff Development, Employee Benefits, Hiring, New Hire Orientations, Conflict Resolution, EEO
Education
Dallas Baptist University
Master of Business Administration (M.B.A.), Business/Corporate Communications
Northwood University 2008 — 2009
Bachelor, Business Administration in Management
Oak Harbor Freight Lines June 2015 - Present
Amazon October 2014 - June 2015
Better Business Bureau serving Alaska, Oregon and Western Washington April 2014 - October 2014
Army and Air Force Exchange Service August 2011 - April 2014
The Exchange March 2013 - July 2013
The Exchange March 2011 - August 2011
Skills
Customer Service, Retail, Inventory Management, Data Entry, Merchandising, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Visual Merchandising, Inventory Control, Time Management, Store Management, Loss Prevention, Cashiering, Retail Sales, Administrative..., Access, Telephone Skills, Leadership, Management, Office Management, Supervisory Skills, Customer Satisfaction, Coaching, Marketing, Public Relations, Training, Payroll, Hiring, Team Building, Social Networking, Advertising, Public Speaking, Team Leadership, Human Resources, Facebook, Research, Photoshop
Education
Kaplan University 2015 — 2016
Bachelor's Degree
Everest College-Tacoma 2014 — 2014
Associate of Arts and Sciences (AAS)
Exchange Corporate University 2012 — 2012
Retail Business Management Academy
Universidad del Sagrado Corazón 2005 — 2008
Bachelor of Arts (B.A.)
Juan A Corretjer Montes 2002 — 2005
High School
Lockheed Martin September 2014 - Present
METIS Solutions, LLC / US Army Central Command May 2014 - September 2014
DynCorp International December 2012 - April 2014
Goodrich July 2010 - December 2012
Army and Air Force Exchange Service July 2009 - March 2010
Unifocus February 2008 - June 2008
The Training Associates February 2007 - March 2008
2020 Companies February 2006 - February 2007
AAFES January 2005 - February 2006
The Pinnacle Corporation October 2003 - January 2005
Skills
Training, Leadership, Business Process..., Management, Software Documentation, Forecasting, Budgets, Analysis, Organizational..., Troubleshooting, Financial Analysis, Sales, Business Process, Logistics, Management Consulting, Contract Negotiation, Project Management, Access, Team Building, Leadership Development, Microsoft Excel, Process Improvement, Team Leadership, Business Strategy, Coaching, Employee Training, Operations Management, Program Management
Education
Embry-Riddle Aeronautical University-Worldwide 2013 — 2015
Master of Science (M.S.), Organizational Leadership, 3.65
University of North Texas 1992 — 1994
BAAS, Organizational Behavior Studies / Criminal Psychology, 3.85
Northern Burlington County Regional 1981 — 1986
College Prep / AP honors courses, High School/Secondary Diploma Programs, 3.85
Communications Test Design, Inc. (CTDI) February 2015 - Present
Army and Air Force Exchange Service October 2014 - Present
Kiva amazon September 2014 - October 2014
Magno Sardillo Aguilar & Litonjua Law Offices 2010 - 2013
Magno Aguilar Corpuz Solis Litonjua & Alabanza Law Offices 2008 - 2010
Puyat, Jacinto & Santos Law Firm 2004 - 2008
Puyat, Jacinto & Santos Law Firm 2000 - 2004
ATG Realty 1999 - 2000
Le Price International, Inc. 1998 - 1998
Duty Free Philippines 1998 - 1998
Skills
Management, Payroll, Outlook, Filing, Microsoft Excel, Sales, Microsoft Word, Finance, Microsoft Office, PowerPoint, Mac, Windows, Troubleshooting
Education
Emilio Aguinaldo College
Bachelor's degree, Psychology
AMA Computer School
Computer Systems and Desktop Programming
Large Military Defense Contractor January 2013 - Present
Texas Commission on Law Enforcement December 2009 - July 2013
AT&T August 2011 - January 2013
Army and Air Force Exchange Service May 2009 - October 2009
Calence September 2004 - March 2009
CIBER September 2007 - December 2008
Global Data Systems 2004 - 2007
U. S. Federal Courts 2002 - 2004
Staktek 2002 - 2002
i2 Technologies 2000 - 2001
Skills
PMP, SDLC, Process Scheduler, SharePoint, Visio, Leadership, Software Documentation, Microsoft SQL Server, MS Project, Agile Methodologies, Integration, MySQL, Process Improvement, Testing, Program Management, Software Development, Project Management, Security, Databases, XML, Microsoft Project, Enterprise Software
Education
Strayer University (VA) 2010 — 2012
Bachelor of Science (B.S.), Web Development
Faulkner University 1985 — 1986
Associate of Arts (AA), Computer Science
The Christian and Missionary Alliance-Hmong District,Spokane (Br) December 2014 - Present
Ivy Court-Fortis Management Group/Extendicare Health Services, Inc. August 2014 - Present
The Exchange October 2013 - August 2014
Army and Air Force Exchange Service April 2013 - October 2013
Army and Air Force Exchange Service-USAF Survival School, DoD March 2009 - April 2013
United State Postal Service 2010 - 2011
Panda Restaurant Group February 2009 - January 2010
Bros Fiber Optics, Inc., and GP Nex Corp. September 2001 - September 2005
Faith-based Organization January 2003 - December 2003
Agilent Technologies November 2000 - March 2003
Skills
Management, Entrepreneurship, Marketing, Business Planning, Sales, Public Speaking, Fundraising, Forecasting, Time Management, Teaching, Customer Service, Leadership, Team Building, Inventory Management, Microsoft Excel
Education
Gonzaga University 2014 — 2018
Doctor of Philosophy (Ph.D.), Organizational Leadership
Army and Air Force Exchange Service Corporate University
Certificate, Retail Management
Eastern Washington University
MPA, Master of Public Administration
Eastern Washington University
Master's Certificate, Health Service Administration
Webster University
MBA, Master of Business Administration
Eastern Washington University
BAB, Bachelor in Finance, Economics, and General Management
Spokane Community College
AA, Liberal Arts
North Central High School
HS Diploma
Mercer December 2002 - Present
Key Bank July 2000 - December 2002
McDonald Investments August 1997 - July 2000
AXA Equitable February 1988 - August 1997
Army and Air Force Exchange Service August 1986 - February 1988
Skills
Results Focused, Proven Leadership Skills, Technology Proficient, Highly Organized, Disciplined, C-Suite Consulting..., Insurance, Investments, Employee Benefits, Retirement, Management, Strategy, Finance, Risk Management, Disability Insurance, Process Improvement, Consulting, Underwriting, Human Resources, Health Insurance, Executive Pay, Leadership, Recruiting, Result Oriented
Education
Louisiana State University 1983 — 1986
BS, International Trade and Finace
Indiana University Bloomington 1982 — 1983
International Business
Saint Leo University June 2007 - Present
Apollo Group June 2005 - Present
P&B Developing Leaders June 1999 - Present
MPRI November 2007 - December 2008
Central Texas College August 1999 - June 2006
Army Career Alumni June 2000 - June 2002
Army and Air Force Exchange Service October 1984 - October 1999
Skills
General Administration, Human Relations, Leadership Development, Teaching, Program Management, Problem Solving, Administrative Work, Adult Education, Curriculum Design, People Skills, Staff Development, Higher Education, Career Counseling, Distance Learning, Instructional Design, Curriculum Development, E-Learning, Training, Courses, Resume Writing, Admissions, Leadership, Research, Enrollment Management, Instructional Technology, Student Affairs, Analysis, Project Planning
Education
Capella University 2004 — 2007
PhD, Management and Leadership
Tarleton State University 1999 — 2001
MBA, Business
Troy University 1994 — 1997
BS, Business
Army and Air Force Exchange Service June 2011 - Present
AAFES 1981 - Present
AAFES June 2007 - September 2010
Aafes 1998 - 2010
Skills
SDLC, Quality Assurance, Software Project..., IBM Mainframe, Mainframe Testing, Unix, JCL, COBOLII, Easytrieve, Problem Solving, DB2, Microsoft Excel, Leadership, New Business Development, Organization, Quality Management, Quality Auditing, User Acceptance Testing, Visio, XML, MS Project, Testing, Project Management, Project Planning, Program Management, Requirements Gathering, Business Analysis, Software Documentation, SQL, Software Quality..., Requirements Analysis, Analysis, Process Improvement, Cross-functional Team..., PMP, Vendor Management, Team Building, Business Intelligence, Management, COBOL, Integration, Mainframe, SharePoint, Systems Analysis, Team Leadership, Quality Center
Education
University of Michigan 2003 — 2003
Business
Amberton University 1995 — 2000
Business, Business
Texas A&M University 1987 — 1987
Business
Baptist Bible College 1974 — 1977
Missions, Theology
MacArthur High School 1970 — 1974
CookKO, September 2007 - Present
Cookko Collaborative January 2006 - Present
Army and Air Force Exchange Service September 1995 - October 2004
Education
Amberton University 1996 — 1998
MS, Human Resources and Training
Texas A&M University 1969 — 1973
BS, Political Science
CONEXIS October 2012 - Present
Self Employed April 2011 - Present
1st Global October 2011 - March 2012
Army and Air Force Exchange Service March 2009 - April 2011
JCPenney Company, Inc. April 1997 - November 2008
JCPenney Direct Marketing Services April 1990 - April 1997
Skills
Writing, Editing, Copywriting, Copy Editing, Proofreading, Advertising, Corporate Communications, Internal Communications, Marketing Communications, Marketing..., Brand Communication, Public Relations, Direct Marketing, Email Marketing, Web Content, Online Communications, Managing Creative Teams, Team Management, Cross-functional Team..., Team Leadership, Leading Cross..., Word, QuarkXPress, InDesign, Microsoft Word, Newsletters, Digital Marketing, Online Marketing, Direct Mail, Social Media Marketing, Marketing, Brochures, Creative Direction, Social Media, Photoshop, Integrated Marketing, Management, Adobe Acrobat, Blogging, Brand Development, Video, Social Networking, Leadership
Education
Louisiana State University
BA, Journalism
Army and Air Force Exchange Services May 2012 - Present
AAFES May 2010 - June 2012
Army and Air Force Exchange Service January 2008 - April 2010
AAFES January 2008 - September 2008
YMCA of Arlington 2001 - 2007
Skills
Process Improvement, Project Management, Program Management, Negotiation, Microsoft Office, Team Building, Procurement, PowerPoint, Management, Project Planning, Account Management, Vendor Management, Contract Management, Operations Management, Team Leadership, Leadership, Retail, Logistics, Contract Negotiation
Education
Dallas Baptist University 2004 — 2007
BBA, Business Management
Tarrant County College 2000 — 2004
JLA Home October 2013 - Present
JLA Home January 2010 - September 2013
Pem America March 2007 - December 2009
High Country Linens November 2005 - March 2007
JC Penney 1988 - 2005
Army/Air Force Exchange Service September 1984 - April 1988
Army and Air Force Exchange Service February 1983 - August 1984
Skills
Inventory Control, Forecasting, Strategy Development, Budgeting, Buying, Sourcing, Wholesale, Merchandising, Product Development, Negotiation, Vendor Relations, P&L Management, Inventory Management, Strategy, Budgets, E-commerce, Brand Development, Sales, Retail, Strategic Planning, Global Sourcing, Leadership
Education
Ferris State University 1978 — 1982
B.S., Business
Army/Air Force Exchange Service Management Program
US Army Corps of Engineers July 2005 - Present
US Army Corps of Engineers August 2000 - July 2005
US Army Corps of Engineers February 1990 - August 2000
Army and Air Force Exchange Service February 1987 - February 1990
US Air Force Accounting & Finance Center October 1986 - February 1987
US Air Force June 1979 - September 1986
Skills
Government Contracts Law, Employment Law, Government, Environmental Law, Investigation, Military, Construction Law, Security Clearance, Administrative Law, Command, Criminal Law, Defense, Government Procurement
Education
Saint Louis University 1975 — 1978
JD, Law
Saint Louis University 1971 — 1975
Bachelor of Arts (BA), Political Science
All Around Auto Repair June 2015 - Present
Sodexo January 2013 - June 2015
Army and Air Force Exchange Service April 2009 - August 2012
Skills
Inventory Management, Inventory Control, Loss Prevention, Retail, Merchandising, CPFR, Cooking, Crowd Control, Customer Service, Cashiering, Catering, Training, Time Management, Food Service, Cash Register, Team Building, Leadership
Education
Hawaii Job Corps 2000 — 2001
Certificate, Culinary Arts/Chef Training
Santa Rosa Junior College 1994 — 1997
Theater Arts, Theater
Army and Air Force Exchange Service April 2009 - Present
Macy's West August 2005 - April 2009
Piper Environmental Group, Inc. April 2007 - October 2007
Language Line Services January 2006 - April 2007
Army April 2004 - October 2004
Monterey Bay Aquarium January 2000 - October 2003
American Red Cross January 1999 - January 2000
Shell Exploration and Production June 1990 - December 1998
Department of Commerce June 1989 - December 1989
Skills
Promotions, Policy, Merchandising, Customer Relations, Budgeting, Strategic Planning, Customer Service, Team Building, Sales Management, Event Management, Microsoft Office, Fundraising, Employee Relations, Excel, Word, Writing, Research, Team Leadership, Public Speaking, Problem Solving, Advertising, Negotiation, Access, Mentoring, Non-profits, Account Management, Program Management, Budgets, Coaching, Recruiting, Human Resources, Microsoft Word, Onboarding, Leadership Development, Microsoft Excel, Training, Leadership, Project Management, Customer Satisfaction, Talent Management
Education
Golden Gate University 2001 — 2006
MBA, Managment
New Mexico State University 1994 — 2000
Bachelor of Business Administration (BBA), International Economics
Carlisle & Gallagher Consulting Group August 2014 - July 2015
Epsilon December 2013 - August 2014
Accenture February 2010 - December 2013
Army and Air Force Exchange Service March 2009 - February 2010
SystemwarePS May 2008 - January 2009
EMC Mortgage, A Bear Stearns Company December 2006 - April 2008
KPMG, LLP March 2006 - November 2006
Accenture May 2004 - February 2006
Oracle 2002 - 2003
Accenture January 2001 - September 2001
Skills
Retail Banking, Mortgage Lending, Consumer Lending, Core Banking, Project Delivery, Program Management, Management Consulting, Team Leadership, Banking Software, Banking Operations, Commercial Lending, Project Management, Management, Integration, Process Improvement, Analysis, Consulting, IT Strategy, Business Analysis, Strategy, Leadership
Education
Rollins College - Crummer Graduate School of Business 2002 — 2004
master of business administration
The University of Texas at Dallas 1999 — 2000
BS
Jakarta International School 1993 — 1996
High School Diploma
Army and Air Force Exchange Service Workforce Diversity ManagerAAFES2006 - Present
Education
LeTourneau University
Army and Air Force Exchange Service 2008 - Present
Bombay 2003 - 2006
The Bombay Comapany 2003 - 2005
Footaction 1992 - 2002
Footaction USA 1992 - 2002
Skills
Merchandising, Inventory Management, Inventory Control, Purchasing, Visual Merchandising, Retail, Apparel, Assortment, Retek, Store Management, Sourcing, Merchandise Planning, Cross-functional Team..., Global Sourcing, Pricing, Multi-channel Retail, Private Label, Profit, Trend Analysis, JDA, Planograms, Footwear, Strategic Planning, Store Operations, Trend, CPFR, Forecasting, P, Wholesale
Education
Louisiana State University 1980 — 1985
American Honda Motor Company, Inc. June 2011 - Present
UC Berkeley Extension September 2006 - Present
CB Richard Ellis June 2010 - May 2011
Army and Air Force Exchange Service December 2008 - May 2010
City of Sacramento June 2007 - August 2008
Lawrence Livermore National Laboratory September 2001 - June 2007
Lawrence Livermore National Laboratory September 2001 - September 2006
Lawrence Livermore National Laboratory June 1999 - June 2001
Lawrence Livermore National Laboratory June 1995 - June 1999
Lawrence Livermore National Laboratory December 1986 - June 1995
Skills
Facilities Management, Sustainability, Budgeting, Property Management, Strategic Planning, Team Building, Negotiation, Cost, Compliance, Government, Supervisory Skills, Change Management, Problem Solving, Mentoring, Financial Analysis, Customer Relations, Analysis, Process Improvement, Risk Management, Operations Management, Security, Vendor Management, Customer Service, Budgets, Construction, Construction Management, Contract Management, Contract Negotiation, Cross-functional Team..., Human Resources, Leadership, Management, Military, Policy, Procurement, Program Management, Project Management, Project Planning, Team Leadership, Training, Process Scheduler, Forecasting, Business Development
Education
California State University-Sacramento 2007 — 2009
Certificate, Green Business Managment
University of California, Berkeley 2004 — 2006
Certificate, Facility Management
University of the Pacific 1998 — 1999
MBA, Entreprenuership
Humphreys College 1989 — 1995
BS, Accounting
Humphreys College 1989 — 1995
BS, Business Management
Army and Air Force Exchange Service April 1978 - Present
Skills
Visual Merchandising, Team Building, Marketing, Team Leadership, Customer Service, Store Operations, Retail Sales, Merchandising, Store Management, Retail, Leadership Development, Sales, Inventory Control, Inventory Management, Loss Prevention, Management, Sales Management, Customer Satisfaction, Time Management
Education
Capella University 2012 — 2015
Master's degree, Industrial and Organizational Psychology and Leadership and Coaching
Capella University 2012 — 2015
Master's degree, Leadership and Coaching
University of Alabama in Huntsville 1994 — 2003
Bachelor of Arts (B.A.), Psychology and Studio Art
AAFES (The Exchange) April 2015 - Present
AAFES February 2011 - Present
Army and Air Force Exchange Service November 2007 - February 2011
Michaels Stores, Inc. October 2004 - November 2007
Footaction/Uprise July 1999 - September 2003
FootAction August 1991 - July 1999
Skills
Merchandising, Retek, Retail, Inventory Control, CPFR, Assortment, Inventory Management, Forecasting, Competitive Analysis, Pricing, Analysis, Income Statement, Loss Prevention, Merchandise Planning, Profit, Purchasing, Store Management, Trend Analysis, Visual Merchandising, Sales, Microsoft Office, Retail Sales, Apparel, Management
Education
Johnson & Wales University 1986 — 1990
B.S., Business Management
Johnson Newspaper Corporation June 2011 - Present
Johnson Newspaper Corporation January 2011 - Present
Johnson Newspaper Corporation April 2008 - June 2011
Johnson Newspaper Corporation April 2008 - June 2011
Redwood Bank August 2005 - April 2008
Northern Federal Credit Union December 2002 - August 2005
Army and Air Force Exchange Service August 1990 - December 2002
Skills
Security, Vendor Management, Vendor Relations, Network Security, Software Documentation, Active Directory, Cloud Computing, Windows Server, Troubleshooting, Management, Process Improvement, Data Center, Network Administration, Networking, Wireless Networking, Cisco Technologies, Telecommunications, IT Operations, Windows, VoIP, Team Leadership, Linux, IT Management, Strategic IT Management
Education
Central Connecticut State University 1980 — 1984
BA, Communications/Computer Science
Gander Mountain April 2005 - Present
Target March 2001 - April 2005
Target January 1998 - March 2001
Target December 1996 - January 1998
Army and Air Force Exchange Service September 1993 - December 1996
Skills
Internal Investigations, Asset Protection, Loss Prevention, Shrinkage, Organized Retail Crime, Retail, Physical Security, Private Investigations, Wicklander-Zulawski..., Interrogation, Workplace Violence, Interrogation Techniques, CCTV, Surveillance, Big Box, Inventory Control
Education
Michigan State University 1997 — 2000
Master's, Security Management
The University of North Dakota 1989 — 1993
Bachelor, Criminal Justice
Banfield Pet Hospital August 2011 - Present
Revionics December 2009 - July 2011
Army and Air Force Exchange Service November 2008 - December 2009
PetSmart October 2006 - November 2008
PetSmart August 2005 - October 2006
Wal-Mart May 2004 - August 2004
Skills
Forecasting, Retail, Pricing, Inventory Management, Inventory Control, Strategic Planning, Cross-functional Team..., Strategy, Management, Leadership, Pricing Strategy, Analysis, Merchandising, Marketing, Market Research, Training, Operations Management, Competitive Analysis, P&L Management
Education
Arizona State University - W. P. Carey School of Business 2001 — 2005
RCN January 2011 - Present
Blue Cross of Northeastern Pennsylvania March 1996 - December 2010
Commonwealth Telephone May 1986 - March 1996
Army and Air Force Exchange Service January 1980 - January 1986
Skills
Talent Acquisition, Employee Relations, Affirmative Action, Training, Policy, Career Counseling, Applicant Tracking..., Talent Management, Employment Law, Performance Management, Employee Engagement, Onboarding, Human Resources, Recruiting, Personnel Management, Deferred Compensation, Hiring, Succession Planning, Management, Interviews, Leadership, Coaching, New Hire Orientations, HRIS, College Recruiting, Team Building, Employee Benefits, Benefits Administration, Workforce Planning, Organizational..., FMLA, Temporary Placement, Labor Relations, HR Policies, Technical Recruiting, Internet Recruiting, Resume Writing
Education
Misericordia University 2002 — 2006
MS, Organizational Management - Human Resources
Misericordia University 1998 — 2002
BS, Business Management
Central State University October 2012 - August 2014
Central State University January 2014 - May 2014
Army and Air Force Exchange Service June 2006 - April 2012
Skills
Public Relations, Press Releases, Event Planning, Social Media, Editing, Microsoft Office, Customer Service, Social Media Marketing, Copywriting, PowerPoint, Facebook, Blogging, Protocol, Administrative..., Organizational..., Instructor-led Training, Classroom Instruction, Classroom Training, Budget Management
Education
Seton Hall University 2000 — 2002
Master of Arts (M.A.), Strategic Communication and Leadership
Grambling State University 1988 — 1992
Hotel, Motel, and Restaurant Management
ServiceMaster October 2011 - August 2014
ServiceMaster June 2010 - October 2011
AutoZone July 2007 - May 2010
First Horizon National Corporation 2006 - 2007
L.A. Darling Company January 1995 - April 2006
Army and Air Force Exchange Service 1989 - 1992
Skills
HRIS, Performance Management, Employee Relations, Employee Benefits, Deferred Compensation, Human Resources, Benefits Administration, Interviews, Job Evaluation, Process Improvement, Onboarding, Hiring, FMLA, PeopleSoft, Employee Engagement, Talent Management, Leadership
Education
University of Oklahoma
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management
Arkansas State University
Master of Business Administration (M.B.A.)
Army and Air Force Exchange Service November 2004 - Present
The Exchange May 2004 - September 2004
US Army August 1981 - February 2004
Education
University of North Texas 2008 — 2012
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management, 2.8
University of North Texas 2006 — 2008
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management, 3.0
Eastfield College 2004 — 2006
Associate of Science (AS), Business/Commerce, General, 3.5
Austin Peay State University 1987 — 1991
Computer Technology/Computer Systems Technology, 3.75
Army and Air Force Exchange Service November 2010 - Present
Army and Air Force Exchange Service July 1994 - February 2011
Army and Air Force Exchange Service May 2007 - December 2009
Army and Air Force Exchange Service May 2007 - May 2008
Army & Air Force Exchange Service July 2002 - May 2007
Army & Air Force Exchange Service July 1994 - June 2005
Education
Dallas Baptist University 2008 — 2010
MBA, Accounting
Northwood University 1998 — 2000
BBA, Management
U.S. Department of State 2007 - Present
Army and Air Force Exchange Service December 2005 - February 2007
Education
Delaware State University 2004 — 2006
MBA, Masters of Business Administration
Delaware State University 1999 — 2003
B.Sc., Management
Army and Air Force Exchange Service February 2010 - March 2011
Department of Corrections November 2008 - February 2010
LifePath Hospice And Palliative Care. – Tampa, Florida. U.S.A. September 2006 - April 2008
Freedom Inn at Bay Pines August 2004 - January 2006
Bay Front Medical Center. June 1997 - September 1999
Palms Of Pasadena Hospital April 1994 - May 1997
Shifa International Hospitals Limited January 1993 - February 1994
Armed Forces Hospital. February 1991 - December 1992
Airport Restaurants January 1989 - November 1991
Avari Towers. Ramada Renaissance Hotel . February 1983 - March 1987
Skills
Change Management, Strategic Planning, Team Leadership, Business Strategy, Business Analysis, Operations Management, Customer Service, Budgets, Performance Management, Process Improvement, Microsoft Excel, Coaching, Project Management, Menu Development, Food & Beverage, Catering, Restaurants, Customer Satisfaction, Food, Hotels, Training, Food Service, Leadership, Employee Training, Purchasing, Hospitality, Sales, Inventory Control, Food Safety, Negotiation, Marketing, HACCP, Cost Control, Forecasting, Inventory Management, Analysis, Hospitality Management, Sanitation, Management, Restaurant Management, Team Building, Hospitality Industry, Banquets, Pre-opening
Education
Shannon College of Hotel Management. Ireland 1974 — 1975
Diploma, Hotel & Restaurant Management
Karachi University 1969 — 1972
B.A., Economics
Army and Air Force Exchange Service March 2011 - Present
The Exchange July 2008 - April 2011
AAFES August 2007 - July 2008
AAFES November 2003 - August 2007
AAFES March 1997 - November 2003
Skills
Supply Chain Management, Retail Replenishment, Information Technology, EDI, Retek, Merchandise Planning, Management, Inventory Management, Business Analysis, Inventory Control, Sales Operations, Multi-channel Retail, Leadership, Retail, Operations Management, Team Leadership, Assortment, Customer Service, Process Improvement, Forecasting, Team Building, CPFR, Competitive Analysis, Store Management, Supply Chain, Sales, Requirements Analysis, Merchandising, SDLC, E-commerce
Education
Dallas Baptist University 2009 — 2012
Master of Arts (MA), Performance Management, 4.0
Northwood University-Texas 2002 — 2005
Bachelor of Business Administration (BBA), Management and Management Information Systems, 4.0
Southeast Louisiana Legal Services September 2008 - August 2010
Army and Air Force Exchange Service July 2007 - August 2008
Southeast Louisiana Legal Services November 1999 - July 2005
National Consumer Law Center September 1993 - August 1999
Harvard University January 1987 - August 1990
Education
Fordham University School of Law 1992 — 1993
Visiting Student, Law
Tulane University Law School 1990 — 1992
JD, Law
Wellesley College 1981 — 1985
BA, East Asian Studies, Africana/Black Studies
Army and Air Force Exchange Service October 2010 - Present
Education
California State University-San Bernardino 1987 — 1991
BS, BA - Public Accounting
University of North Carolina at Chapel Hill 1978 — 1983
BS, Economics
Army and Air Force Exchange Service January 2008 - Present
Dicker Staffing Services September 2007 - December 2007
Education
Dallas Baptist University 1995 — 1996
Business
Dallas Baptist University
Army and Air Force Exchange Service March 2014 - Present
JPMorgan Chase August 2004 - February 2014
Army and Air Force Exchange Service December 2000 - August 2004
Army and Air Force Exchange Service October 1994 - December 2000
Army and Air Force Exchange Service August 1989 - October 1994
US Army August 1982 - August 1989
Skills
IMS DB/DC, DB2 z/OS, IMS Systems Admin, DB2 z/OS Systems Admin, IMS Database..., DB2 Database..., Disaster Recovery, COBOL II, REXX, SQL, CICS TS, BMC IMS Database Tools, BMC DB2 Database Tools, z/OS, MVS/ESA, Business Resilience, TSO, DFSDSS, JCL, Mainview, CA Unicenter for DB2, DFSMS, DB2, COBOL, Performance Tuning, Databases, Microsoft SQL Server, CICS, SQL Tuning, Systems Analysis, Data Warehousing, Testing, SDLC, Mainframe, Software Development, IBM Mainframe, Data Modeling, MVS
Education
Dallas County Community College 1990 — 1992
Information Systems
Health Delivery, Inc. July 2015 - Present
Lowe's Companies, Inc. May 2014 - Present
Delta College March 2014 - Present
XO Communications January 2004 - January 2014
XO Communications November 1999 - January 2004
Army and Air Force Exchange Service July 1997 - August 1999
Robin Kikaku Co. LTD. December 1995 - December 1996
Army and Air Force Exchange Service June 1994 - December 1995
United States Marine Corps September 1988 - September 1992
Skills
Call Center, VoIP, Routers, Troubleshooting, Hosting, IP, DNS, TCP/IP, Routing, Firewalls, DHCP, Windows, DSL, Ethernet, MPLS, Escalation, Mac, SharePoint, Customer Service, LAN/WAN, Word, Telecommunications, Remedy, VPN, SQL, WAN, Databases, Computer Hardware, HTML, Adobe Acrobat, Customer Satisfaction, MySQL, Billing, Software Installation, Billing Systems, Microsoft Excel, LAN-WAN, Call Centers, Microsoft Word, T1, Telephony, Co-location, Hosted Services, BMC Remedy, Invoicing, Metro Ethernet, Internet Services, Managed Services, MPLS VPN, Switches
Education
Delta College 2014 — 2016
Associate's degree, Computer Programming, 3.78
AAFES Sr. Business AnalystThe ExchangeFebruary 2015 - Present
Army and Air Force Exchange Service 1987 - Present
AAFES May 1989 - August 1993
Skills
DB2, Access, Teradata, Oracle SQL, Microstrategy, Business Analysis, SQL, JCL, Replenishment, Excel, Analysis, Retail, Vendor Relations, Requirements Gathering, Retek, Microsoft Office, Data Analysis, Requirements Analysis, Problem Solving, Business Intelligence, Databases
Education
The University of Texas at Dallas 1983 — 1986
B.A., Economics, Anthropology
Richland Community College 1981 — 1983
OLPS High School
Army and Air Force Exchange Service Business Analyst IIIKronos2004 - 2010
Army and Air Force Exchange Service 1985 - 2008
Education
Amberton University 2009 — 2012
Indiana University Bloomington 1985 — 1989
BS, Busines Economics
Epsilon December 2007 - Present
Barrett Burke Wilson 2007 - 2007
Lazarus Software 1998 - 2007
Electrocom Automation 1995 - 1999
DayStar Enterprises 1992 - 1999
Applied Collegiate Systems 1993 - 1995
GoodYear 1992 - 1994
Army and Air Force Exchange Service 1990 - 1992
Dun & Bradstreet 1988 - 1990
American Airlines 1984 - 1987
Skills
ETL, Databases, Unix, SQL, Oracle, Data Warehousing, Database Design, SDLC, Performance Tuning, Data Modeling, Business Intelligence, PL/SQL, Unix Shell Scripting, Software Development, Data Integration, T-SQL, Technical Leadership, System Architecture, Developers, Network Programming, Software Architectural..., System Software, Application Security, Application Architecture, Application Security..., Bash, Python, C, Agile Methodologies
Education
Rensselaer Polytechnic Institute 1981 — 1985
Computer Science
Hue ManRace Records November 2014 - Present
LMC Consulting International January 2013 - Present
Army and Air Force Exchange Service May 1977 - December 2012
Skills
Business Strategy, Cross-functional Team..., Leadership, Management, Process Improvement, Program Management, Team Building, Telecommunications, Vendor Management, Visio, Business Process..., Change Management, Operations Management, Team Leadership, Training, Strategic Planning, Sales, Leadership Development, Contract Negotiation, Project Management, Strategy
Education
Amberton University 2005 — 2007
MBA, Strategic Leadership
Accenture Federal Services August 2015 - Present
Lockheed Martin May 2012 - Present
URS Corporation April 2011 - January 2012
BAE Systems April 2004 - April 2011
Aviagen, Inc. September 1999 - April 2004
University of Alabama in Huntsville 1998 - 1999
Army and Air Force Exchange Service 1997 - 1998
University of Alabama in Huntsville January 1992 - October 1995
Army and Air Force Exchange Service March 1989 - October 1991
Skills
Proposal Writing, Business Development, Marketing Communications, Government Contracting, RFP, Trade Shows, Requirements Analysis
Education
University of Alabama in Huntsville 1998 — 1999
MBA, Management of Technology
University of Alabama in Huntsville 1992 — 1996
BSBA, Marketing
Bradley University 1981 — 1983
Computer Science
City of Manhattan, KS February 2014 - Present
Kansas Crossroads RC&D August 2006 - Present
Washington County Economic Development June 2006 - January 2012
Information Resources, Inc. November 1992 - December 2005
Army and Air Force Exchange Service March 1989 - June 1991
Skills
Grant Writing, Budgeting, Customer Relations, Documentation, Data Analysis, Excel, Flash, Fundraising, German, Government, Government Relations, Hiring, Team Leadership, Microsoft Office, Non-profits, New Business Development, Outlook, PowerPoint, Quality Assurance, Research, Market Research, Word, Writing, Business Planning, Nonprofits, Project Planning, Grants, Budgets
Education
Kansas State University
BS, Business Administration & Market Research
Lakeshore June 2015 - Present
GTW Consultants & Associates, LLC January 2015 - August 2015
Plains Medical Center October 2011 - January 2015
Lincoln Surgery Center March 2009 - October 2011
Lincoln Surgery Center March 2009 - October 2011
Colorado Orthopaedic & Surgical Hospital February 2008 - March 2009
Army and Air Force Exchange Service October 2006 - February 2008
Statline December 1999 - August 2006
Skills
Medical Terminology, Data Entry, Cpr Certified, Vital Signs, Medical Records, EKG, HIPAA, Filing, Telephone Skills, Customer Service, Appointment Scheduling, EMR, Outlook, Microsoft Word, BLS, Hospitals, Microsoft Office, Medical Assisting, Administrative..., Microsoft Excel, Cashiering, 10 Key, Venipuncture, First Aid, Fax, Clerical Skills, Time Management, Phone Etiquette, Training, Team Leadership, Strategic Planning, Healthcare, Healthcare Management, Process Improvement, Leadership
Education
Westwood College - Denver North 1999 — 2001
AAS, Medical Assisting
Colorado State University 1998 — 1999
None, Pre-Med
R. Dade & Associates May 2013 - Present
Elance September 2012 - Present
Monadnock Community Bank January 2008 - June 2010
Town of Winchendon, MA 2006 - 2010
Hackler Associates, Inc. 2001 - 2007
MR Resources, Inc 1998 - 2001
Family Dollar 1996 - 1998
Army and Air Force Exchange Service 1990 - 1992
Army and Air Force Exchange Service 1987 - 1990
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Research, Social Media, Data Entry, Management, Leadership, Team Building, Accounts Payable, Event Planning, Time Management, Fundraising, Training, Teamwork, Social Networking, Editing, System Administration, Nonprofits, Administrative..., Team Leadership, Software Documentation, Administration, Supervisory Skills, Customer Satisfaction, Critical Thinking, Telephone Skills, Process Scheduler, Office Management, Analysis, Community Outreach, Data Analysis, Budgets, Spreadsheets
Education
Mount Wachusett Community College 2010 — 2012
AS, Paralegal, 3.9
Various 2005 — 2009
Home Team of America 2000 - Present
Army and Air Force Exchange Service April 1988 - June 2008
Skills
Investment Properties, Mortgage Lending, New Home Sales, Property Management, Real Estate
Education
Chaminade University of Honolulu 1975 — 1978
Bachelor, Psychology
Raytheon October 2006 - Present
ACS May 2006 - October 2006
Raytheon Technical Services June 2003 - February 2006
Army and Air Force Exchange Service April 2000 - June 2003
Hawaii Pacific University February 2000 - September 2000
Skills
Talent Acquisition, Applicant Tracking..., OFCCP, Onboarding, Recruiting, Internet Recruiting, Sourcing, Human Resources, College Recruiting, Technical Recruiting, Workforce Planning, Employee Relations, Training, EEO, HRIS, Deferred Compensation, Benefits Administration, Temporary Placement, Talent Management, Job Fairs, Performance Management, New Hire Orientations, Personnel Management, Employee Training, Succession Planning, Boolean Logic, Boolean Searching, AIRS trained, AIRS CIR, Full-life Cycle..., Hard to Fill Positions, Career Development, PeopleSoft, Benefits Negotiation, Organizational..., Employment Law, Corporate Recruiting, Organizational..., Strategic Planning, Hiring, Interviews, Background Checks, Budgets, Management, Employer Branding, FMLA, Employee Benefits, Labor Relations, Staffing Services, Employee Engagement
Education
Webster University 2002 — 2003
MA, Management & Human Resource Development
Hawaii Pacific University 1996 — 2000
Bachelor's Degree, Business Administration and Management, General
Hawaii Pacific University 1996 — 1999
Associate's Degree, Marketing & Manaagement
Kellogg Company May 2015 - Present
Kellogg Company October 2009 - May 2015
nth/works January 2007 - May 2009
Aearo Technologies January 2005 - January 2007
Army and Air Force Exchange Service April 2001 - October 2004
Skills
MRP, Customer Service, Project Management, Business Development, Microsoft Office, SAP, Competitive Analysis, Policy, Contract Negotiation, Event Planning, Trend Analysis, Forecasting, Management, Budgets, Project Planning, Sales, Merchandising, Inventory Management, Purchasing, Process Improvement, Supply Chain, Strategic Planning, Procurement, Pricing, Leadership, Negotiation, Supply Chain Management, Transportation, Logistics, Operations Management, Logistics Management, Team Building
Education
Michigan State University - The Eli Broad College of Business 2015 — 2017
Stanley Consultants June 2004 - Present
DMJM Harris January 2004 - June 2004
Kirkham Michael February 2001 - November 2003
Huitt-Zollars November 1997 - February 2001
McLaughlin Kmetty Engineers March 1994 - November 1997
Army and Air Force Exchange Service 1988 - 1991
Skills
Drainage, Highways, Water Resources, Surveying, Erosion Control, Transportation..., Civil Engineering, Road, Site Plans, Sewer, Municipalities, CAD, Stormwater Management, Land Development, Microstation, Hydraulics, Hydrology, Grading
Education
Arizona State University 1992 — 1994
BS, Civil Engineering
Arizona State University 1983 — 1988
BS, Management
Garland County September 2008 - Present
Army and Air Force Exchange Service March 1977 - November 2003
Skills
Security Operations, Criminal Justice, Enforcement, Investigation, Security, Surveillance, Private Investigations, Police, Interrogation, Emergency Management, Internal Investigations, Firearms, Law Enforcement..., Criminal Investigations, Physical Security, Crime Prevention, Homeland Security
Education
Columbus State University 1976 — 1977
BS, Criminal Justice
The Seed Company May 2011 - May 2012
Daisy Brand 2010 - 2010
Broadlane 2009 - 2009
Army and Air Force Exchange Service 2007 - 2009
Poetic Images Photography 1996 - 2007
International Museum of Cultures 1996 - 2007
Skills
Accounts Payable, General Ledger, QuickBooks, Budgets, Accounting, Accounts Receivable, Business Analaysis, Quantitative Analytics, Business Analysis, Microsoft Excel
Education
Dallas Baptist University 2004 — 2011
MBA
ESI, Intl., George Washington University School of Business 2007 — 2007
Wheaton College 1991 — 1996
BA
Real World Training, the only Intuit endorsed training on QuickBooks 2014 — 2014
QuickBooks Review
HP ENTERPRISE SERVICES December 1999 - September 2009
MILLENNIUM SOLUTIONS 1998 - 1999
COMSYS INFORMATION TECHNOLOGY SERVICES 1997 - 1998
ARMY and AIR FORCE EXCHANGE SERVICE February 1989 - October 1997
Skills
Airlines, Application Development, Bankruptcy, COBOL, Employee Benefits, ERP, Excel, Fileaid, FTP, HRIS, IMS, ISPF, JCL, Kronos, Mainframe, Mergers, Microsoft Office, MS Project, Oracle, Outlook, Payroll Processing, PeopleSoft, PeopleTools, Production Support, Programming, Project Coordination, Project Implementation, Project Planning, Project Reporting, Requirements Analysis, SAS, SQL, SQL*Plus, SQR, TSO, Unix, Unix Shell Scripting, Visio, Xpediter, 401k, Easytrieve
Education
University of Oklahoma
BBA, Management Information Systems
Rose State College
AAS, Accounting
The Exchange April 2015 - Present
California State University, Sacramento April 2008 - Present
Nuvo International Laser Skin Centers August 2003 - July 2007
Macy's October 2002 - August 2003
Army and Air Force Exchange Service May 1995 - October 2002
Skills
Accounts Payable, Advertising, Budgets, Analysis, Data Analysis, Forecasting, Leadership, Merchandising, Microsoft Excel, Outlook, Procurement, Purchasing, Sales, Software Documentation, Spreadsheets, Management, Pricing, Retail, PowerPoint, Assortment, Event Planning, Time Management, Microsoft Office, Microsoft Word
Education
Academy of Art University 2007 — 2012
Master of Fine Arts (M.F.A.), fashion
California State University-Sacramento 2004 — 2007
Bachelor of Arts, Family and Consumer Sciences-Apparel Marketing & Design
Ensley Properties April 2013 - Present
Eagle Rock Energy Partners June 2012 - April 2013
BP July 2011 - June 2012
Army and Air Force Exchange Service January 2010 - April 2011
Skills
Leases, Pipelines
Education
Baylor University 2005 — 2009
United Technologies June 2012 - July 2014
Army and Air Force Exchange Service August 2010 - April 2012
Sikorsky Aircraft May 2009 - August 2010
University of Central Florida Dept of Industrial Engineering & Management Systems August 2008 - May 2009
Skills
Microsoft Office, Software Project..., Cost Analysis, Microsoft Excel, Project Management, Research, Visio, Statistics, Continuous Improvement, Cost Benefit, Quality Assurance, Industrial Engineering, Leadership, Six Sigma, Manufacturing, Operations Management, Value Stream Mapping, Management
Education
University of South Florida 2009 — 2010
Master of Science
University of Central Florida 2006 — 2009
Bachelor of Science
Florida State University
US Army May 2013 - Present
Bearse Global Enterprises Inc S-Corp October 1992 - Present
US Army July 1997 - July 2013
Army and Air Force Exchange Service January 1992 - May 2013
Skills
Retail, Visual Merchandising, Retail Sales, Loss Prevention, Store Management, Merchandising, Inventory Management, Customer Service, Inventory Control, Microsoft Office, Cashiering, OS X, Planograms, Store Operations, Microsoft Excel
Education
Walden University 2013 — 2020
PhD of Psychology, Counseling Psychology
Everest University-Brandon 2012 — 2013
Master's degree, Criminal Justice and Corrections
American University November 2014 - Present
NMAAHC Smithsonian Institution February 2013 - Present
American University; Washington, DC May 2014 - November 2014
Architect of the Capitol April 2012 - May 2014
The Smithsonian Associates August 2011 - May 2014
Army and Air Force Exchange Service November 1980 - November 2010
Skills
Retail, Merchandising, Inventory Management, Replenishment, Allocation, Employee Training, Customer Service, Customer Retention, Customer Engagement, Customer Support, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership Development, Organizational..., Program Management, Project Management, Research, Human Resources, Office Management, Office Administration, Strategic Planning, Team Building
Education
American University 1971 — 1975
BA, Economics
The Exchange February 2015 - Present
Army and Air Force Exchange Svc 2008 - Present
Army Air Force Exchange Service 2008 - Present
Army and Air Force Exchange Service 2008 - 2012
The B&F System, Inc. 2001 - 2008
Skills
Essbase, Access, Analysis, Budgets, Financial Analysis, Journal Entries, Process Improvement
Education
Robert Morris University 1975 — 1979
Bachelor, Accounting
Army and Air Force Exchange Service 1979 - 2004
Education
Baylor University
Batchelor of Science, Journalism, History
Knape & Vogt March 2004 - July 2009
Webco General Partnership August 2002 - May 2003
Army and Air Force Exchange Service September 2000 - July 2002
Army and Air Force Exchange Service February 2000 - September 2000
Army and Air Force Exchange Service January 2000 - February 2000
Army and Air Force Exchange Service November 1999 - January 2000
Nellis Gardens Apartments September 1998 - July 1999
Army and Air Force Exchange Service September 1997 - April 1999
Kmart Corporation September 1996 - July 1997
Forest Hills Foods September 1994 - June 1996
Skills
Microsoft Exchange, Sales Operations, Customer Service
Education
Grand Rapids Community College 2005 — 2009
Business Administration
Army and Air Force Exchange Service June 2009 - Present
Susan G. Komen for the Cure May 2004 - May 2009
UT Southwestern Medical Center at Dallas July 2002 - April 2004
CompUSA July 2000 - November 2001
CompuCom June 1986 - July 2000
Skills
Strategic Planning, Public Speaking, Non-profits, Fundraising, Process Improvement, Forecasting, Budgets, Customer Service, Project Management, Microsoft Excel, Leadership, Inventory Management, Access, Cross-functional Team..., Microsoft Office, Program Management, Training
Education
The University of Texas at Arlington 1982 — 1985
Bachelor of Business Administration (BBA), Computer Systems Analysis
Mountain View College 1980 — 1982
Associate of Arts (A.A.), Business Administration and Management, General
JPMorgan Chase October 2011 - April 2012
J.P. Morgan Chase January 2011 - April 2011
Army and Air Force Exchange Service July 2010 - October 2010
Federal Reserve Bank of Dallas February 1989 - April 2008
Skills
Microsoft Excel
Education
Amberton University 2000 — 2003
Bachelor of Science, Human Relations & Business
Mountainview College 1998 — 2001
Associate in Applied Sciences, Management
H. LEE MOFFITT CANCER CENTER 2008 - 2009
H. LEE MOFFITT CANCER CENTER 2003 - 2008
DEPARTMENT OF COMMERCE -- BUREAU OF THE CENSUS 1998 - 2000
INVENTORIES SPECIALIST, INC. 1995 - 1997
ARMY AND AIR FORCE EXCHANGE SERVICE 1993 - 1994
NEW YORK CITY POLICE DEPARTMENT 1973 - 1989
Skills
Leadership, Interviews, Security, Training, Human Resources, Recruiting, Employee Relations, Management, Program Management, Analysis, Administration, Private Investigations, Payroll, Project Planning, Access, Physical Security, Budgets, Surveillance, Policy, Background Checks
Education
PROFESSIONAL EDUCATION 1974 — 1988
Law Enforcement
Eckerd College
Cobb County March 2011 - Present
Cobb County 2003 - 2011
City of Marietta 1996 - 2003
JC Penney 1995 - 1996
Kmart Corporation 1993 - 1994
Army and Air Force Exchange Service 1992 - 1993
United States Army 1986 - 1992
Skills
Criminal Justice, Police, Loss Prevention, Enforcement, Public Safety, Criminal Investigations, Government, Emergency Management, Firearms, Policy, NIMS, Patrol, Interrogation, Crisis Management, Crime Prevention, Private Investigations, Physical Security, Investigation, Preparedness, Field Training Officer, Law Enforcement..., Weapons of Mass..., Evidence, Emergency Services, Field Training, Executive Protection, Emergency Planning, Certified Firearms..., First Responder, Background Checks, Incident Command, Disaster Response, Police Training, Surveillance, Rescue, Community Policing, Criminal Law, Internal Investigations, Law Enforcement
Education
North Central Georgia Law Enforcement Academy 1996 — 1996
Georgia POST Peace Officer Certification, Law Enforcement
Columbus State University 1994 — 1996
AAS, Criminal Justice
Columbus State University 1994 — 1996
Associate of Arts (A.A.), Criminal Justice/Police Science
Cobb County Public Safety Training Center
Crime Scene Processing Course
Cobb County Public Safety Training Center
Advanced Homicide Investigations
Cobb County Public Safety Training Center
Advanced Interviewing Techniques Course
Georgia Public Safety Training Center
Defensive Driving Course
Georgia Public Safety Training Center
Advanced Report Writing
Georgia Public Safety Training Center
Search Warrants and Affidavits
Georgia Public Safety Training Center
Commercial Motor Vehicle Drug Interdiction Course
Army and Air Force Exchange Service July 2007 - Present
TXU Electric Delivery April 1997 - April 2004
Skills
Microsoft Excel, Troubleshooting, Outlook, Windows, Windows 7, Microsoft Word, Visio, PowerPoint, SQL, COBOLII, IMS DB/DC, Teradata, DB2, Analysis, Business Analysis, Business Intelligence, COBOL, Computer Hardware, Customer Service, Databases, Fileaid, IBM Mainframe, ISPF, JCL, Mainframe, Requirements Analysis, Software Development, Systems Analysis, TSO, VSAM
Education
Northwood University-Texas 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Garland High School 1968 — 1971
Army and Air Force Exchange Service Ast. Rest MgrAAFESFebruary 1984 - Present
RGIS December 1994 - August 1998
7-Eleven February 1994 - February 1996
Galveeston Child Protective Services April 1983 - June 1983
JM Fry March 1978 - September 1982
Hardee April 1973 - June 1980
Education
Colorado Technical University 2011 — 2011
Accounting
Saint Leo University 1999 — 2001
Business
Richard Bland College 1979 — 1980
Business
Virginia Commonwealth University 1976 — 1978
Business
Vera Bradley October 2014 - Present
Belflex Staffing Network 2013 - 2014
Army and Air Force Exchange Service August 2008 - June 2013
Colonial Supplemental Insurance May 2007 - September 2007
Anthem Blue Cross and Blue Shield 2002 - 2006
Erie Ceramic Arts Company 1992 - 2002
Skills
Customer Service, Employee Benefits, HRIS, Human Resources..., HR Policies, Personnel Management, Business Analysis, English, Organization, Networking, Employee Relations, Performance Management, Onboarding, Succession Planning, Recruiting, Talent Management, Benefits Administration, New Hire Orientations, Deferred Compensation, Workforce Planning, Labor Relations, Talent Acquisition, Organizational..., Payroll, FMLA, ISO, Retail Sales, Office Administration, Microsoft Office, Employee Training
Education
University of Phoenix, Louisville, KY 2005 — 2006
B.S., Business Management
East Carolina University 1974 — 1978
Interior Design
Fancy Hands November 2011 - Present
Worsley Companies February 2012 - September 2012
The Exchange December 2011 - September 2012
Army and Air Force Exchange Service August 2011 - September 2012
Skills
Retail, Merchandising, Customer Service, Inventory Management, Replenishment, Sales, Social Media, CPFR, Data Entry, Facebook, Microsoft Word, PowerPoint, Time Management, Research, Event Planning, Microsoft Office, Team Building, Leadership, Training, Cashiering
Education
Saint Leo University 2006 — 2010
Bachelor of Arts (BA), Business Administration and Management, General
Central Carolina Technical College 2002 — 2006
Associate of Arts (AA), Business Administration and Management, General
Army and Air Force Exchange Service 1985 - 2011
Skills
Retail, Merchandising, Inventory Management, Visual Merchandising, Inventory Control, Loss Prevention, Profit, Customer Service, Store Operations
Education
Webster University 1994 — 1996
Masters, Management
Alabama State University 1981 — 1983
Bachelor's degree, Business Management
Army and Air Force Exchange Service November 2010 - Present
Barstow Public Defenders Office December 2007 - September 2008
Skills
Data Entry, Telephone Skills, Outlook, Administrative..., Office Administration, Fax, Calendaring, Filing, File Management, Spreadsheets, Office Management, 10 Key
Education
Everest College-Springfield 2002 — 2004
Associate's degree, Paralegal
Allied Barton Security August 2010 - Present
Pinkerton Government Services August 2010 - April 2011
Army and Air Force Exchange Service March 2010 - October 2010
William Beaumont Army Medical Center June 2009 - August 2010
Walmart May 2004 - August 2007
Skills
Loss Prevention, Cashiering, Customer Service, Inventory Management, Data Entry, Microsoft Office, Microsoft Word, Inventory Control, PowerPoint, Microsoft Excel, Time Management, Physical Security, Store Management, Customer Satisfaction, Outlook
Education
Anamarc College-El Paso 2009 — 2010
Medical Billing And Coding
Parkland High School 2000 — 2004
Diploma
Army and Air Force Exchange Service July 2001 - Present
Skills
Army, Military Experience, Military, Physical Security, Security Clearance, Military Operations, Weapons, Loss Prevention, Surveillance, Force Protection, First Aid, Security Operations, Military Logistics, Asset Protection, Intelligence Analysis, Command, Private Investigations, Security Management, DoD, Firearms
Education
University of Tennessee-Knoxville - College of Business Administration 1990 — 1994
Bachelor's degree, Business/Commerce, General
Harvard University
degree in marrketing
Army and Air Force Exchange Service April 2008 - Present
The Exchange October 2007 - April 2008
US Army December 1992 - December 2000
Skills
Visio, Business Analysis, Retail, Process Improvement, SDLC, Inventory Management, Requirements Analysis, Team Leadership, Microsoft Office, Access, Customer Service, Analysis, Microsoft Excel, Project Management, Requirements Gathering, Software Documentation, SharePoint, Management, Project Planning, Leadership
Education
Texas A&M University-Commerce
Master of Business Administration (MBA)
Northwood University
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
University of Southern Mississippi
General Studies
Army and Air Force Exchange Service March 2008 - Present
Chickasaw Nation Division of Commerce July 2002 - November 2007
Education
Ashford University 2011 — 2013
Army and Air Force Exchange Service November 2013 - Present
Army Morale, Welfare and Recreation December 1968 - August 2013
US Army 1968 - 2013
Skills
Leadership, Sales, Team Building, Retail, Customer Satisfaction, Management, Business Development, Operations Management, Forecasting, Inventory Management, Pricing, Hotels, Military, Training, Team Leadership, Time Management, DoD, Program Management, Strategic Planning, Security Clearance, Military Operations
Education
Florida International University 1980 — 1981
Bachelor of Science Degree, Hotel and Food Service Mgmt
School of Hospitality Management, Florida International University 1977 — 1981
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management, with highest honors ... 4.0
St Peter's College in Jersey City, NJ, and Cathedral College of the Immaculate Mary 1965 — 1968
Left school for military service, Pre-Law Studies and Philosophy