Arrow Financial Services
Industry: Company
DescriptionHeadquarters: Illinois Founded: 1961 Parent organization: Navient Corporation
Arrow Financial Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Arrow Financial Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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116 Arrow Financial Services employees in database. Find out everything there's to know about Arrow Financial Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Arrow Financial Services Employees
Emerson September 2014 - Present
Van Ru Credit Corporation January 2011 - August 2013
Wendy's (class project) September 2010 - November 2010
Chase Bank December 2007 - October 2010
Arrow Financial Services May 2004 - January 2007
Skills
Microsoft Excel, Microsoft Word, Customer Service, Negotiation, Research, AS400 system, Noble Systems, Analysis, Marketing, Microsoft Office, Credit, Social Media Marketing, Sales, Marketing Strategy, Management
Education
DePaul University 2008 — 2010
Bachelor of Science Degree, Marketing
Oakton Community College 2004 — 2007
Associate, General Studies (transfer
Accenture March 2005 - Present
Moments by Katrina Photography January 2012 - Present
NORC October 2005 - March 2006
Arrow Financial Services November 2004 - September 2005
HSBC 1999 - 2002
Skills
Talent Management, Employee Relations, Management, Performance Management, Human Resources, Leadership, Recruiting, Training, Talent Acquisition, New Hire Orientations, Interviews, Sourcing, Succession Planning, Employee Benefits, Temporary Placement, Personnel Management, Vendor Management, Applicant Tracking..., Benefits Administration
Education
National Louis University 2002 — 2004
Masters of Science
Kendall College 2000 — 2002
Bachelors of Arts
Lane Technical High School 1990 — 1994
High School Diploma
ExED July 2014 - Present
ExED May 2013 - Present
CoreLogic May 2010 - May 2013
Union Bank January 2010 - May 2010
PrideStaff October 2008 - December 2008
CoreLogic September 2005 - September 2008
Arrow Financial Services August 2003 - August 2005
Skills
Human Resources, Customer Service, Data Entry, Outlook, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Accounting, Payroll, Strategic Planning, Access, Teamwork
Education
Califonia State Univercity of San Marcos 2012 — 2012
Human Resource Management Certification Program, Human Resource
Ashford University 2011 — 2012
Bachelor of Arts, Business Administration
Palomar College
Associates of Arts, Accounting and Liberal Arts and Sciences
Northern Suburban Special Recreation Association June 2013 - May 2014
Orsini Healthcare January 2012 - July 2012
NorthShore University HealthSystem June 2010 - October 2010
Arrow Financial Services September 2006 - August 2008
Skills
Community Outreach, Volunteer Management, Nonprofits, Social Services, Data Entry, Case Management, Public Speaking, Fundraising, Microsoft Office, Microsoft Word, Program Development, Grant Writing, Research, Program Evaluation, Administrative..., PowerPoint, Healthcare, Customer Service, Administrative..., Clinical Data Management, Clerical Work, Clerical Skills, Active Learning, Reading Comprehension, Social Perceptiveness, Appointment Scheduling, Medical Records, Oral Comprehension, Problem Sensitivity, Written Communication, Written Correspondence, Written Expression, Medical Assisting, Customer Interaction, Computer Proficiency, CPR Certified, Pharmacy Technicians, FDCPA, HIPAA, Epic Systems, Office 365, Email, Customer Support, Conflict Resolution, Psychiatric Care, Special Education, Therapeutic Recreation, Problem Solving, Proofreading, Mathematics
Education
Colorado Technical University 2014 — 2015
Associate's Degree, Health Services Administration
Oakton Community College 2003 — 2004
Certification, Pharmacy Technician/Assistant
Evanston Township High School 2000 — 2004
High School Diploma, Required Studies
Ounce of Prevention Fund December 2009 - Present
Children's Home and AId Society of Illinois August 2005 - July 2009
Arrow Financial Services July 2003 - January 2005
Household International July 1998 - August 2002
Glenkirk March 1990 - July 1998
Skills
Accounts Payable, Journal Entries, Accounting, Management, Supervisory Skills, PeopleSoft, Great Plains Software, Navision, Microsoft Office, 1099 Preparation, Vendor Relationships, Nonprofits, Account Reconciliation, ImageNow, Expense Allocation, Expense Reports, Employee Training
Education
University of Phoenix 2001 — 2002
Harper College 1980 — 1990
Larkin High School 1968 — 1971
Apollo Education Group December 2013 - August 2014
University of Phoenix June 2010 - December 2013
Sallie Mae December 2007 - November 2009
Sallie Mae January 2007 - December 2007
Arrow Financial Services February 2004 - December 2006
RecovAR Group, LLC March 1997 - January 2004
AB, LLC November 1993 - February 1997
McKinsey & Company June 1988 - November 1993
Skills
Strategic Planning, Executive Management, Leadership Development, Coaching, Leadership, Management, Organizational..., Public Speaking, Customer Service, Entrepreneurship, Team Building, Mentoring, Change Management, Salesforce.com, Call Center, Business Strategy, Process Improvement, Sales Management, Account Management, New Business Development, Team Leadership, Training, Program Management, Operations Management, Business Development, Strategy, Cross-functional Team..., Sales, Project Management, Analysis, Marketing, Staff Development, Start-ups, Contract Negotiation, Strategic Partnerships, Recruiting, Call Centers, Business Planning, E-Learning, Human Resources, Vendor Management, Management Consulting, CRM, Marketing Strategy, Budgets, Forecasting, Employee Training, Customer Retention, Consulting, Competitive Analysis
Education
Harvard Business School 1986 — 1988
MBA
Tufts University 1979 — 1983
BA, Economics and History
National Institute on Aging (NIA) 2014 - Present
MedStar Health May 2010 - June 2013
SeraCare Life Sciences October 2009 - May 2010
James R. Reed & Associates July 2007 - October 2009
Westland Printers / A Consolidated Graphics Company September 2006 - July 2007
Arrow Financial Services January 2006 - September 2006
Comprehensive Family Medical Center October 2003 - August 2004
Secret of Essence January 2002 - October 2003
Skills
Laboratory Skills, Repository, GMP, SOP authoring, Biological Databases, Inventory Control, Communication Skills, Highly detail oriented, Reports, Analytical Skills, High Organizational..., Document Management, Problem Solving, Customer Experience, Administrative Work, Aseptic Technique, LIMS
Education
Trinity University-Washington 2000 — 2005
Bachelor's degree, Biology, General
Niles Township High School District 219 August 2014 - Present
Anixter 2013 - 2014
Northbrook Institute for Research and Development 2007 - 2012
Alyce Designs Inc 2005 - 2007
Arrow Financial Services 2002 - 2004
Skills
Microsoft Excel, Retail, Customer Service, Microsoft Office, Microsoft Word, Cold Calling, Financial Analysis, Data Entry, Inventory Management, Inventory Accuracy, Sales Order Processing, Order Fulfillment, Time Management, Social Media Marketing, Social Media, Public Speaking, Merchandising, Outlook, Sales, Leadership
Education
DePaul University 2010 — 2013
Bachelor of Science in Business Administration, Business
CoreLogic SafeRent August 2007 - Present
Toys R Us October 2008 - March 2012
ISS Institutional Shareholder Services March 2007 - August 2007
The Humane Society of the United States November 2006 - March 2007
Arrow Financial Services June 2005 - September 2006
Asbury Methodist Village August 2002 - February 2005
Skills
Access, Research, Microsoft Office, Customer Service, Microsoft Excel, Data Entry, Microsoft Word, Outlook, PowerPoint, Sales, Management, Windows
Education
University of Phoenix 2010 — 2011
Bachelor of Arts (B.A.), Human Services, General
TESST College of Technology-Beltsville 2004 — 2005
Certificate, Medical/Clinical Assistant
All About You, Hair, Nails and Spa July 2005 - Present
Arrow Financial Services October 2007 - May 2012
Arrow Financial Services January 2006 - October 2007
Skills
Accounts Receivable, Outlook, Microsoft Excel, Call Centers, Customer Service, Credit, Strategic Planning, Forecasting, Process Improvement, Risk Management, Call Center, Credit Cards, Skip Tracing, Finance, Microsoft Word, Account Reconciliation, AS400 system, PowerPoint, Debt Settlement, Financial Reporting, Accounting, Auditing, Microsoft Office, Visio, Access, Spreadsheets, Project Management, Payment Review, Payment Processing, Payment Reconciliation, Credit Card Processing, Expense Reviews, Month End Close, Accruals, Account Management, Account Updates, Compliance, Office Administration, Deposit Balancing, Funds Tracking, FDCPA
Education
Kaplan University Online
Pursuing B.S. in Business Management
Oakton Community College
Credits Earned for Associates Degree
Niles Police department November 2007 - April 2011
Michael Hill Jewelry Store April 2010 - February 2011
Arrow Financial Services October 2006 - November 2007
Skills
Record maintenance, Multitasker, Bilingual, Accounts Payable, Human Resources, Lotus Notes, Administrative..., Data Entry, Telephone Skills, Bookkeeping, Customer Service, Sales, Record Maintenance, Office Management, Outlook, Customer Satisfaction, Spreadsheets, Time Management, Leadership, Training, Microsoft Office 2007
Education
Northeastern Illinois University 2009 — 2011
Bachelor's Degree, Communication, Media, & Theatre
Northwestern College 2007 — 2009
Associates, Applied Science; Criminal Justice
Department of Homeland Security November 2010 - Present
Foster Foods and Liquors May 2005 - January 2012
RAW Urban Volleyball Club October 2009 - June 2010
Arrow Financial Services October 2004 - May 2006
Skills
Project Management, Customer Service, Microsoft Office, Process Improvement, Volleyball, Multi Tasking, Bilingual, Operating Budgets, Team Leadership, Supervising, Team Building, Marketing, Logistics, Security
Education
Northeastern Illinois University 2004 — 2009
Bachelor's Degree, Finance, General, 3.0/4.0
Court Yard Hotel March 2009 - Present
First Federal Bank of California January 2004 - December 2005
Arrow Financial Services March 2003 - December 2005
Skills
Microsoft Excel, Retail Banking, Microsoft Word, Microsoft Office, Accounting, PowerPoint, Teamwork, Financial Accounting, Financial Analysis, Financial Reporting, QuickBooks, Bookkeeping, Auditing, Tax, Research, English, Time Management, Income Tax, Public Speaking, Windows, Accounts Payable
Education
North Shore Community College 2011 — 2011
Associate of Science (A.S.), Human services Practitioner HSD.., GPA- 3.00
Southwest Missouri State University 2002 — 2002
Associate's degree, nursing LPN
charlottesville high school 2000 — 2002
High School/Secondary Diplomas and Certificates
IlliniCare Health Plan, Inc. January 2015 - Present
Youth Outreach Services October 2010 - December 2014
Norridge Gardens (Short-Term and Long-Term Care Rehabilitation Skilled Nursing) September 2013 - April 2014
Youth Outreach Services August 2012 - May 2013
Onward Neighborhood House May 2008 - October 2010
Infant Welfare Society of Evanston Baby Toddler Nursery June 2007 - May 2008
Volunteers of America February 2007 - June 2007
Arrow Financial Services July 2006 - June 2007
Skills
Crisis Intervention, Social Services, Case Management, Adolescents, Mental Health Counseling, Family Therapy, Group Therapy, Mental Health, Child Welfare, Youth Development, Community Outreach, Family Services, Child Advocacy, Case Managment, Behavioral Health, Psychology, Fluent in English and..., Knowledgeable on..., Knowledgable of the..., Elder Care, Geriatrics, Customer Service, Psychotherapy
Education
Dominican University 2011 — 2014
Master of Social Work (M.S.W.), Gerontology
DePaul University 2002 — 2006
Bachelor of Arts (B.A.), Sociology
Regina Dominican High School 1998 — 2002
High School Diploma
DriveTime June 2015 - Present
AmeriCash Loans September 2012 - March 2015
Arrow Financial Services 2009 - 2012
Arrow Financial Services 2006 - 2008
Arrow Financial Services 2001 - 2006
Skills
Portfolio Management, Training & Development, Customer Relations, Customer Service, Debt Collection, Call Center, Credit, Contact Centre, Account Management, Relationship Development, Customer Retention, Negotiation, Performance Improvement, Call Centers, Coaching, Contact Centers, Human Resources, Operations Management, Team Management, Employee Training, Management, Risk Management, Process Improvement
Education
Northeastern Illinois University 1993 — 2000
BS, Criminal Justice
Mather High School 1989 — 1993
Carmel Solutions May 2015 - Present
Funoogles 2013 - Present
M3K Capital, LLC May 2009 - Present
BasePoint Capital December 2012 - March 2015
Canterbury Capital June 2009 - December 2013
Arrow Financial Services May 2006 - June 2009
AIG Global Investment Group January 2005 - May 2006
Bear Stearns January 2004 - June 2004
Goldman Sachs July 2000 - January 2004
Skills
Financial Modeling, Financial Structuring, Analytics, Asset Managment, Entrepreneurship, Distressed Debt, Payment Card Processing, Consumer Lending, Loan Servicing, Special Servicing, Financial Technology, E-commerce, Asset Based Lending, Small Business Lending, Real Estate Lending, Electronic Payments, Alternative Payments, Merchant Cash Advance, Eyewear
Education
University of Notre Dame - Mendoza College of Business 2004 — 2005
MBA, Finance & Entrepreneurship
University of Notre Dame 1996 — 2000
BA, Finance & Computer Applications
Prime Staffing, Inc. April 2011 - June 2012
Sports Awards Company January 2005 - January 2009
Unistaff/Dann Dee Display January 2003 - January 2005
Arrow Financial Services January 2001 - January 2002
Parts Fit Industry January 2000 - January 2001
Education
The College of Office Technology
Computer Business
Wells H.S
Diploma
Bannor Media January 2009 - Present
Chaveran Inc. June 2014 - December 2014
Kaiser Permanente February 2010 - February 2011
JPMorgan Chase March 2006 - December 2009
Arrow Financial Services March 2005 - July 2007
Skills
IT Management, Oracle, Linux, Unix, Database Administration, Management, Oracle Database, Customer Service, Teamwork, Corporate Events, Stage Lighting, DMX, Leadership
Education
City University of New York-Herbert H. Lehman College 2002 — 2004
Information Technology
Sallie Mae April 2007 - Present
Navient April 2007 - Present
Arrow Financial Services April 2007 - April 2012
Bank of America October 2005 - April 2007
Resurgent Capital Services January 2004 - October 2005
Sears, Roebuck and Co. September 2001 - December 2003
Sears, Roebuck and Co. June 1999 - September 2001
Sears, Roebuck and Co. November 1997 - June 1999
Skills
Process Improvement, Cash Management, Leadership Development, New Business Development, Project Portfolio..., Financial Services, Portfolio Management, Due Diligence, Vendor Management, Call Center, Operations Management, Call Centers, Accounts Receivable, Management, Credit Cards, Outsourcing, Forecasting, Loans, Finance, Analysis, Leadership, Performance Management, Risk Management, Cross-functional Team...
Education
Texas Southern University 2011 — 2013
MBA - Master of Business Administration, General Business Focus
University of North Carolina at Greensboro 1990 — 1994
Bachelor of Science, Business Administration
the glen auto body repair January 2010 - Present
Arrow Financial Services January 2002 - October 2007
Skills
auto body repair, Collision, Body Shop, Parts
Education
Oakton Community College 2001 — 2006
bachelors, Business & Finance
Enjoy Life Foods May 2014 - Present
Tasha's Home Care December 2010 - Present
Robert Morris University September 2009 - Present
US Census Bureau April 2011 - June 2011
Arrow Financial Services September 2006 - April 2007
T.J.Maxx July 2002 - September 2005
Skills
Time Management, Quickbooks, Quicken, Problem Solving, Team Management, Microsoft Office, Tax, Account Management, Business Intelligence, Customer Service, Team Leadership, Accounts Receivable, Accounts Payable
Education
Robert Morris University - Illinois 2009 — 2012
Associate in Business Administration, Accounting
Jones College Preparatory 2000 — 2004
High School Diploma, Mathematics
DePaul University September 2010 - Present
DePaul University July 2010 - Present
Arrow Financial Services December 2005 - May 2008
Arrow Financial Services December 2005 - May 2008
Arrow Financial Services December 2005 - May 2008
law firm August 2005 - December 2005
Arrow Financial Services August 2005 - December 2005
MedAssist June 2003 - July 2005
Arnold Scott Harris June 2003 - July 2005
Education
DePaul University 2010 — 2013
Accoutning
DePaul University
Bachelor of Science, Accounting
DePaul University
Bachelor of Science, Accounting
U.S. Cellular August 2009 - Present
Arrow Financial Services August 2005 - January 2009
Teleperformance USA December 2001 - July 2005
Skills
Call Center, Customer Service, Coaching, Process Improvement, Leadership, Team Building, Customer Satisfaction, Account Management, Team Leadership, Credit, Call Centers, Sales Management, Customer Retention, Cold Calling, Sales Operations, Management, Direct Sales, Sales Process, Wireless, Sales, Customer Experience, Retail, Employee Training, Inventory Management, Retail Sales, Budgets, Cross-functional Team..., Motivation, Training, Cellular Communications, Vendor Management, B2B, Selling, Solution Selling, Telecommunications, Hiring, Servant Leadership, M2M, Salesforce.com, Building Relationships, 4G, Mobile Devices, Sales Presentations, Wireless Broadband
Education
Benedictine University 2011 — 2015
Bachelors, Organizational Leadership
Gordon Tech High School 1996 — 2000
High School Diploma, General
Freelance / Graphic Design Services November 2011 - Present
Serpe Insurance Agency May 2010 - October 2014
MarketPlace: Handwork of India May 2010 - September 2011
DePaul America Reads Tutoring Program September 2007 - November 2009
Marshalls July 2006 - August 2007
Arrow Financial Services October 2005 - June 2006
Skills
Clerical Work, Microsoft Office, Social Media Marketing, Blogging, Adobe Acrobat, InDesign, Editing, Graphics, Book Design, Advertising, Photoshop, Illustrator, Typography, Photography, Marketing, Social Networking, Social Media, Event Planning
Education
DePaul University 2006 — 2011
Bachelor of Arts (B.A.), Graphic Design
Riverside Brookfield Township H.S.
Johnson, Blumberg & Associates, LLC November 2012 - July 2014
Paralegal seeking employment December 2011 - November 2012
Arrow Financial Services 2006 - 2011
Illinois Student Assistance Commission August 2000 - November 2006
Skills
Outstanding Customer..., Teamwork, Written Skills, Internal Communications, Regulatory Affairs, State Government, Federal Regulations, State regulation, Debt Collection, Attention To Detail, Customer Service, Leadership, Bankruptcy, PACER, Legal Writing, Legal Documents, Document Review, Legal Compliance, Document Drafting, Loans, Document Preparation, Legal Issues, Microsoft Office, Legal Research, PowerPoint, Accounts Receivable, Research, Microsoft Excel, ECF
Education
Robert Morris College 1998 — 2000
Bachelors, Business Administration
MacCormac College 1996 — 1998
Associates, Paralegal Studies
Glacier Promotions, Inc. March 2014 - Present
Wells Fargo Securities December 2013 - Present
Comcast August 2011 - December 2013
Kforce, Inc June 2010 - January 2011
Collectors Training Institute November 2007 - August 2009
Arrow Financial Services May 2006 - June 2007
Ernesto Borges & Associates August 2002 - February 2004
Greenberg & Associates October 2000 - August 2002
Nyhan, Pfister, Bambrick & Kinzie, P.C July 1998 - September 2000
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PIMS, Best Case, Employee Benefits, Account Reconciliation, Outlook, Invoicing, General Ledger, Data Entry, Analysis, Lotus Notes, Management, Call Centers, Accounting
Education
Colorado Technical University-Online 2013 — 2014
Bachelor of Business Administration (B.B.A.), Finance, General
Colorado Technical University-Online 2008 — 2011
Associate of Science, Business Administration
Verizon Wireless November 2010 - Present
Randstad Temp Agency February 2010 - August 2010
Heffron Company March 2008 - July 2009
The Great Indoors March 2007 - April 2008
Arrow Financial Services March 2005 - January 2007
Galyens/Dick's Foot Wear Company March 2003 - March 2005
Target February 1999 - March 2003
Education
Gaithersburg High School
Montgomery College
Rendex LLC February 2012 - Present
GP Design November 2011 - April 2012
Vinci Hamp Architects February 2011 - July 2011
Archeton May 2010 - August 2010
Arrow Financial Services June 2006 - June 2007
Lowell International May 2003 - April 2006
Skills
Architectural Design, 3D visualization, Graphic Design, Rendering, Sketching, Interior Architecture, Microsoft Office, Submittals, Rhino, PowerPoint, InDesign, Adobe Creative Suite, Illustrator, Microsoft Excel, Model Making, Architectural Drawings
Education
University of Illinois at Chicago 2008 — 2011
Bachelor in science of Architecture, Architecture
Wilbur Wright College
Associate Degree of Science, Architecture
Nicolaus Copernicus Liceum-Grajewo,Poland
Mathematics and Physics
Metlife Auto & Home Insurance April 2008 - March 2009
NCO August 2007 - March 2008
Genco-Capital Returns Inc February 2007 - April 2007
Precision Metrology February 2006 - August 2006
Universal Mortgage February 2002 - July 2005
Arrow Financial Services October 1998 - June 2001
Burns Industrial January 1998 - February 2000
Education
Learning Enterprise High School
Madison Area Technical College
PSAV January 2015 - Present
Ingredion Incorporated October 2013 - March 2014
Private CPA firm contractor July 2013 - October 2013
Coldwell Banker Real Estate / Realogy April 2013 - August 2013
Navistar Financial Corporation November 2006 - October 2012
BAB, Inc. May 2000 - January 2006
Arrow Financial Services November 2000 - May 2001
McCain Foods July 1998 - November 2000
United Stationers February 1997 - July 1998
American Health Products Corporation 1996 - February 1997
Skills
Financial Reporting, Financial Analysis, Accounting, Internal Controls, Finance, GAAP, Account Reconciliation, SEC filings, Accounts Receivable, Tax, Sarbanes-Oxley Act, Variance Analysis, PeopleSoft, Hyperion Enterprise, Auditing, General Ledger, Business Process..., US GAAP, Invoicing, Process Automation, Creative Problem Solving, SAP, Great Plains Software, QuickBooks, Process Analysis, Financial Statements, Access, Business Planning, Essbase, Process Improvement, Payroll, Managerial Finance, Analysis, Consolidation, Financial Modeling, Management, Internal Audit, Learn New Software..., Microsoft Office, Microsoft Excel, Microsoft Word, Financial Accounting, Problem Solving, Project Management, Accounts Payable, Fraud Detection, Teamwork, Troubleshooting, Team Building, Oracle Applications
Education
Roosevelt University 2010 — 2012
MBA, Finance and Marketing, Cumulative GPA of 3.9 out of 4.0.
Roosevelt University 1993 — 1995
Bachelor of Science, Business Administration (B.S.B.A.), Accounting
Northern Arizona University
Southern Illinois University, Carbondale
TransUnion March 2015 - Present
TransUnion June 2013 - March 2015
TransUnion February 2010 - June 2013
TransUnion November 2009 - February 2010
Burwood Group September 2008 - March 2009
ARPS Inc August 2006 - November 2008
Arrow-Financial Services December 2004 - July 2006
Skills
F5 BigIP, ASA, BGP, Disaster Recovery, OSPF, EIGRP, Cisco Technologies, Load Balancing, PIX, CCNP, CCNA, Firewalls, Data Center, Cisco Nexus, Telecommunications, Routing, VPN, Troubleshooting, Routers, Servers, Switches, Citrix, Networking, System Deployment, WAN, Software Documentation, Cisco IOS, QoS, Network Architecture, TCP/IP, Network Engineering, Network Security, DNS, Infrastructure, Network Design, Cisco Routers, Routing Protocols, IT Operations, IT Management, Visio, VLAN, Vendor Management, LAN-WAN, IP, HSRP, LAN Switching, Wireshark, RIP, VoIP, High Availability
Education
DePaul University 2001 — 2006
B.S, Computer Science; Telecommunications
DePaul University 2001 — 2005
Bachelor's degree, Computer Science
Strategic People Leadership October 2012 - Present
New LIfe Transitions January 2012 - Present
University of Phoenix September 2013 - Present
Western International University November 2011 - Present
Examiner.com September 2011 - Present
Judson University September 2003 - Present
University of Phoenix January 2006 - November 2012
People Strategies, Crystal Lake, IL January 2004 - October 2012
Webster University, Crystal Lake (now Elgin) Il 2005 - 2007
Arrow Financial Services June 1998 - June 2003
Skills
Instructional Design, Writing, Problem Solving, Coaching, Organizational..., Leadership Development, Organizational..., Team Building, Team Leadership, Cross-functional Team..., Sales Skills Training, Management Development, Process Improvement, Human Capital Strategy, Human Capital Management, Business Strategy, Entrepreneurship, Entrepreneurship..., Educational Assessment, Strategic Planning, Program Development, Performance Management, Career Counseling, Classroom, Distance Learning, E-Learning, Human Capital, Personnel Management, Teaching, Staff Development, Adult Education, Employee Relations, Organizational Behavior, Higher Education, Curriculum Development, Training, Program Management, Management, Leadership, Project Management, Selling Skills, Conflict Resolution, Public Speaking, Talent Management, Start-ups, Employee Training, Nonprofits, Workshop Facilitation, Research, Analysis
Education
University of Phoenix 2008 — 2015
D.M, Organizational Leadership
National Louis University 1987 — 1990
MS, Management & Human Resources Development
Indiana University—Purdue University Fort Wayne 1974 — 1978
B.A, Philosophy
Judson University
Judson University
Judson University
Arrow Financial Services June 2007 - July 2009
Sallie Mae 2007 - 2009
Arrow Financial Services April 2002 - June 2007
GE Financial Assurance March 1997 - February 2001
GE Financial Asurance June 1995 - March 1997
GE Financial Assurance October 1990 - June 1995
Education
Northeastern Illinois University
B.A., Liberal Arts
Second City Canine Rescue March 2013 - Present
closerlook April 2012 - Present
Fermilab September 2011 - Present
ThorSoft September 2011 - Present
The Hero Initiative February 2007 - February 2012
ECE Global, LLC September 2009 - June 2011
Arrow Financial Services January 2003 - December 2004
Fermi National Accelerator Laboratory June 2000 - January 2002
Skills
jQuery, ASP.NET, Web Development, CSS, PHP, C#, VB.NET, SQL, Databases, Programming, Website Development, Network Administration, Security, HTML 5
Education
DeVry University 2007 — 2009
Bachelor of Science
South Dakota School of Mines and Technology 1997 — 2000
No Degree
TenPin Motors LLC December 2010 - Present
Remax Preferred February 2003 - December 2010
Sallie Mae 2003 - December 2010
Arrow Financial Services August 2004 - September 2006
Skills
Customer Service, Account Management, Call Centers, Sales, Management
Education
Madison Area Technical College 2011 — 2011
Business
UW - Whitewater 2010 — 2010
Business
University of Wisconsin-Parkside 2001 — 2002
Main Street Property Management December 2013 - August 2015
Quality First Imaging, Inc. July 2013 - October 2013
Self-Employed August 2012 - April 2013
Goodwill of Greater Washington September 2011 - August 2012
Pandini's Restaurant by Sodexo May 2009 - December 2009
TD Bank, N.A. June 2007 - May 2008
United States Army Reserves September 2002 - April 2007
Arrow Financial Services June 2004 - June 2005
Chick-fil-A June 2001 - May 2004
Gingiss Formalwear April 1997 - August 2001
Skills
Training, Customer Service, Customer Satisfaction, Coordination, Leadership, Team Leadership, Team Building, Inventory Management, Data Entry, Call Centers, Management, Outlook, Microsoft Office, Teamwork, Marketing, PowerPoint, Social Media, Time Management, Microsoft Excel, Microsoft Word
Education
Ashworth College 2015 — 2016
Property Management
The Art Institute of Washington
Culinary Arts/Chef Training
Ashford University
Psychology
Montgomery Community College 2001 — 2002
General Education
Gaithersburg High School 1997 — 2001
High School Diploma
Generac Power Systems August 2015 - Present
Daniels Sentry July 2012 - June 2014
Goodwill Industries of Southeast Wisconsin, Inc. September 2011 - February 2012
The Charlton Group January 2010 - August 2010
Pacific Sunwear July 2009 - January 2010
Kohl's Department Stores September 2008 - July 2009
Bliss Communications March 2007 - August 2008
Arrow Financial Services 2002 - 2003
Skills
Money Handling, Customer Satisfaction, Fitting Rooms, Photoshop, Newspapers, QuarkXPress, Illustrator, Mac, Adobe Creative Suite, Microsoft Office, Graphic Design, Customer Service, Sales, Layout, Logo Design, Magazines, OS X, Photography, Microsoft Word, PowerPoint, Newsletters, Typography, Microsoft Excel, Call Centers, Digital Photography, Cashiering, Microsoft Office 2007, Catalogs, Image Editing, Posters, Image Manipulation, Illustration, Vector Illustration, Graphics, Graphic Arts, Desktop Publishing, Digital Illustration, Banners, Corporate Branding, Art, Cash Register, Stationery, Retail Sales, Color Theory, Corporate Identity, Drawing, Flyers, Branding, Business Cards, Time Management
Education
Madison Area Technical College 2012 — 2015
Certification, Microsoft Office - Core
Gateway Technical College 2005 — 2008
Associate Degree, Graphic Technologies
UW Rock County 2004 — 2005
Whitewater High School 2000 — 2004
CareFusion January 2015 - Present
CareFusion July 2013 - January 2015
Walgreens December 2012 - July 2013
Deublin Ltd August 2011 - November 2012
Dainippon Screen/Inca Digital October 2005 - August 2011
Arrow Financial Services 2005 - 2005
Skills
Outlook, Troubleshooting, Microsoft Office, Microsoft Word, Strategic Planning, Process Improvement, Microsoft Excel, Access, Customer Service, Project Management, PowerPoint, Team Building, Negotiation, Inventory Management, Manufacturing, Sales, SAP, Management, Product Development, Purchasing, Logistics, Account Management, Teamwork, Operations Management, Forecasting, Sales Management, New Business Development, Team Leadership, Project Planning, Product Marketing, Leadership, Product Management, Analysis
Education
DePaul University 2004 — 2008
Bachelor, Finance
University Plastic Surgery May 2013 - Present
Cherony's Deli March 2005 - May 2012
Bank of America July 2003 - July 2004
TCF National Bank December 2000 - August 2001
Hilton Corporate Casuals July 2000 - December 2000
Arrow Financial Services October 1997 - July 2000
Skills
•Operating Systems:..., ArabicFluent Spanish..., Credit, Data Entry, Customer Service, Management, Sales, Mortgage Lending, Analysis, Office Management, Payments, Deposits, Program Management, Loans, Banking, Commercial Banking, Retail Banking, Strategic Planning, Negotiation, Microsoft Excel, Event Planning, Research, Team Building, Microsoft Word, Microsoft Office, PowerPoint
Education
California State Polytechnic University-Pomona 2006 — 2009
Bachelor of Arts (B.A.),, Psychology
Walgreens September 2014 - Present
Walgreens November 2010 - September 2014
Walgreens January 2008 - October 2010
Alliance Bancorp January 2007 - December 2007
HSBC January 2005 - December 2007
Arrow Financial Services January 1998 - December 2005
Skills
Retail, Microsoft Office, Microsoft Excel, Inventory Management, Merchandising, PowerPoint, Microsoft Word, Strategic Planning, Budgets, Sales Management, Team Building, Negotiation, Project Management, Management, Team Leadership, Outlook, Process Improvement, Time Management, Risk Management, Analysis
Education
Roosevelt University 2007 — 2008
MBA, Concentration in Management
Northeastern Illinois University 2000 — 2005
Bachelors, Business Management
TriNet April 2015 - Present
Coverall Health-Based Cleaning System October 2013 - March 2015
Coverall Health-Based Cleaning System July 2011 - September 2013
DePaul Radio December 2010 - March 2011
Spencer Technology Academy October 2010 - February 2011
The DePaulia January 2010 - June 2010
Arrow Financial Services December 2006 - February 2008
UPS April 2006 - November 2006
International Profit Associates January 2005 - February 2006
Skills
Sales, AP Style, Sports, Social Media, Social Networking, Broadcast, Newspapers, Radio, Facebook, Salesforce.com
Education
DePaul University 2007 — 2011
Bachelor's degree, Sports Journalism
BayCare Health System January 2013 - Present
Rita Staffing June 2012 - January 2013
Picsolve International September 2011 - June 2012
The Lasalle Network July 2010 - March 2011
LaSalle Bank March 2008 - July 2010
VanRu Credit Corp November 2004 - March 2008
Arrow Financial Services April 2001 - June 2004
Skills
Team Building, Outlook, Microsoft Office, Leadership Development, PowerPoint, Leadership, Customer Service, Social Media, Public Speaking, Administrative..., Payroll, Microsoft Excel, Microsoft Word, Research, Social Networking, Event Planning, English, lawson, Taleo, Position Management, Performance Management, AS400, Crossmatch, AHCA Compliance, Joint Commission, Volunteer Management, Volunteering, Volunteer Recruiting, Volunteer Training, Recruiting, Training, Onboarding, Human Resources, Interviews, Management, Hiring, Team Leadership
Education
North Park University 2015 — 2018
Master's degree, Non-Profit Administration
Polk Community College 2012 — 2014
Bachelor of Science (BS), Supervision and Management with a concentration in Public Administration
Wright College 2009 — 2011
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Mark Hines Photography June 2012 - Present
Bonton August 2011 - Present
Casey Paynter Photography June 2011 - Present
Sears Holdings Corporation July 2012 - October 2012
Ferderbar Studios June 2011 - August 2011
John Nienhuis Photography February 2011 - May 2011
Arrow Financial Services March 2007 - August 2008
Skills
Photoshop, Digital Photography, Problem Solving, Lighting, Image Manipulation, Portrait Photography, HD Video, Photos, Event Photography, Commercial Photography, Studio Photography, Portraits, Lightroom, Photography, On Location, Studio Lighting, Image Editing, Mac
Education
Milwaukee Area Technical College 2008 — 2011
Associate of Science (A.S.), Photography
Colorado Technical University September 2013 - Present
Colorado Technical University January 2010 - September 2013
APEX Financial Services January 2009 - January 2010
Arrow Financial Services January 2001 - January 2009
Skills
Administrative..., Enrollment Management, Microsoft Office, Management, Customer Service, Student Recruiting, Student Financial Aid, Admissions, Research, Time Management, Microsoft Excel, Leadership, Interviews, Software Documentation, CampusVue, Program Management, Staff Development, Student Affairs, Higher Education, Retaining Customers, Adult Education, Distance Learning, Campus, Career Counseling, Resume Writing, Leadership Development, Instructional Design, E-Learning, Training, Educational Leadership, Curriculum Development, Career Development, Employee Training, Recruiting, Public Speaking, Academic Administration, College Recruiting, Administrative..., Customer Retention
Education
American InterContinental University 2014 — 2016
Master's Degree, Higher Education/Higher Education Administration
Colorado Technical University-Online 2012 — 2014
Bachelors of Criminal Justice Concentration in Human Services
Northeastern Illinois University 1996 — 2000
Social Work/Social Services
Evanston Township High School 1992 — 1996
Diploma
Moody, Jones & Ingino, P.A. March 2015 - Present
Monterey Financial Services August 2012 - January 2015
Mt. San Jacinto College January 2011 - May 2012
United States Credit Agency May 2009 - October 2009
Maclen & Associates February 2008 - May 2009
Plaza Associates March 2004 - November 2005
Arrow Financial Services May 2002 - January 2004
Skills
Software Documentation, Telephone Skills, Interviews, Spanish, Auditing, Negotiation, Accounting, Administration, Finance, Sales, PowerPoint, Training, Documentation, Public Speaking, Credit, Microsoft Office, Microsoft Excel, Microsoft Word, Banking, Payments, Garnishments, Subpoenas, Litigation, Judgment Collections, Debt Collection, Credit Reports
Education
Mt. San Jacinto Community College District 2010 — 2012
Associate of Arts (A.A.), Social and Behavioral Sciences
Loyola University Medical Center July 2013 - Present
Advocate Health Care July 2012 - Present
Advocate Health Care September 2011 - June 2012
NorthShore University HealthSystem June 2008 - May 2010
CITI (formerly ABN-AMRO) May 2004 - December 2007
Arrow Financial Services October 2001 - April 2004
Skills
Healthcare, Billing, Insurance, Hospitals, Customer Service, Collections, Medicare, ICD-9, CPT, Medical Coding, Medical Terminology, Medical Billing, Microsoft Office, Revenue Cycle, CMS, Healthcare Reimbursement, Epic Systems, Cerner, Allegra, Patient Advocacy, HIPAA, Medical Records, EHR, EMR, Healthcare Information..., Medicaid, Health Insurance, Health Information..., Ambulatory, Medicare/Medicaid..., Call Centers, Microsoft Word, Microsoft Excel, JCAHO, Healthcare Industry, Managed Care, HCPCS, ICD-9-CM, Outlook, Medical Compliance, Physician Relations, ICD-10, IDX
Education
University of Illinois at Chicago 2013 — 2015
Bachelor of Science (B.S.), Health Information Management
Rasmussen College-Illinois 2010 — 2012
A.A.S Degree, Health Information Technician
Montgomery County Public Schools October 2007 - Present
RHONA'S HOUSE OF BEAUTY, MD11 January 2000 - Present
Advanced Driving School Inc January 2005 - December 2006
Montgomery College September 2001 - December 2004
Arrow Financial Services January 2000 - September 2001
Skills
Invoicing, Customer Service, Tutoring, Teaching, Accounting, Coaching, PowerPoint
Education
University of Maryland University College
Bachelor of Science, Business Administration and a Minor in Accounting
Montgomery College
AA, Business Administration
MobCraft Beer LLC January 2012 - Present
Montage Talent 2012 - Present
Henry W Schwartz Photography April 2003 - Present
CulturEdu January 2011 - June 2012
Singapore-Delft Water alliance May 2011 - July 2011
Apartment Association of South Central Wisconsin June 2010 - August 2010
Solar Sound January 2010 - June 2010
Arrow Financial Services May 2008 - September 2008
Board to Death Skate Shop LLC May 2004 - August 2007
Skills
SEO, Social Media Marketing, Photography, Videography, Entrepreneurship, Photoshop, Facebook, Start-ups, Social Media, Public Speaking, Microsoft Office, Cultural Diversity, Adventure Travel, International Relations, Outdoor Recreation, Culinary Skills, Spanish-speaking, Project Management, Marketing, Inbound Marketing, Sales, Brewing, Craft Beer, Spanish, Management, Editing, Online Marketing, Market Research, Leadership, Marketing Strategy
Education
University of Wisconsin-Whitewater 2007 — 2011
Bachelor Business Administration, Entrepreneurship
University of Wisconsin-Whitewater 2007 — 2011
Bachelor of Arts, Spanish
Universidad de Belgrano 2009 — 2009
Spanish
2007, Menomonie High School 2003 — 2007
Highschool Degree
Bioventus March 2015 - Present
Bioventus March 2014 - Present
AICPA January 2013 - March 2014
AICPA November 2011 - December 2012
AICPA August 2008 - October 2011
Federal Home Loan Bank of Chicago January 2007 - August 2008
Arrow Financial Services September 2005 - December 2006
Aon Risk Services January 2004 - September 2005
CNA February 2001 - January 2004
Sallie Mae Home Loans November 1998 - January 2001
Skills
Access, Microsoft Excel, VBA, Financial Modeling, Process Improvement, Budgeting and..., Financial Variance..., Analysis, Accounting, Forecasting, Internal Controls, Variance Analysis, Financial Reporting, US GAAP, Account Reconciliation, Data Analysis, Financial Analysis, Finance, Managerial Finance, Budgets
Education
Life Operations Management Association
Associate, Reinsurance Administration
Life Operations Management Association
Associate, Customer Service Program
Life Operations Management Association
Fellow, Life Management Institute
James Madison University 1994 — 1998
BBA
Centegra Health System November 2010 - Present
John Crane June 2006 - July 2007
Arrow Financial Services August 2005 - July 2006
Skills
Leadership, Healthcare, Invoicing, Nursing, Accounts Receivable, Healthcare Management, Microsoft Excel, Patient Safety, Microsoft Word, CPR Certified, Cpr Certified, Critical Care, Sales
Education
University of Illinois at Chicago 2008 — 2010
Bachelor of Science in Nursing
Harper College 2006 — 2008
Nursing Prerequisites
First Data Corporation November 2014 - Present
First Data December 2012 - Present
First Data August 2010 - Present
Stone Street Capital May 2006 - August 2010
Seneca One September 2005 - April 2006
ITT Technical Institute May 2005 - September 2005
Koon’s Tyson’s Toyota April 2004 - April 2005
Foot locker Inc December 2001 - October 2004
Arrow Financial Services February 2001 - December 2001
Auto Max Inc July 2000 - February 2001
Skills
Management, Strategy
Education
Montgomery College 2006 — 2010
BA, Computer Science
Frederick Community College
A.A. Degree, Criminal Justice
FCL Graphics November 2011 - Present
LaHart Fergus, Inc. January 2007 - July 2010
Arrow Financial Services 2000 - 2005
Skills
Variable Data Printing, B2B, New Business Development, Account Management, Business Development, Marketing, Sales, Direct Marketing, Forecasting, Marketing Strategy, Print Management, Advertising, Digital Printing, Offset Printing, Print On Demand, Customer Service
Education
Columbia College Chicago 1995 — 1996
Radio Broadcasting
Mather High School 1990 — 1994
General
Carmel Solutions May 2011 - Present
Premiere Credit of North America October 2009 - May 2011
ITT Educational Services, Inc. December 2008 - October 2009
Arrow Financial Services January 2008 - December 2008
Sallie Mae December 2006 - December 2007
Sallie Mae September 2003 - November 2006
Praxis Management Internatonal, LLC March 2002 - August 2003
IBM June 1999 - February 2002
Education
Indiana University - Kelley School of Business 2004 — 2007
MBA, Accounting and Finance
Butler University 1995 — 1999
BA, English
LPL Financial September 2008 - Present
White Box Contemporary 2013 - 2013
Chinese Pirate Productions October 2010 - August 2011
LPL Financial September 2007 - September 2008
Bankers Bank October 2006 - June 2007
Metavante August 2005 - October 2006
Toys R Us Madison and November 2000 - April 2005
Arrow Financial Services January 2005 - March 2005
National W Club August 2004 - November 2004
Skills
Customer Service, Leadership, Event Planning, Technical Support, Photography, Fixed Annuities, Project Management, Process Improvement, Microsoft Excel, Banking, Microsoft Office, Team Leadership, Risk Management, Visio, Software Documentation, Program Management, Training, Access, PowerPoint, Recruiting, Microsoft Word, Management, Strategic Planning, Account Management, Business Planning, Business Analysis, Sales
Education
Ashford University 2009 — 2011
Marketing & Public Relations, Project Management
University of Wisconsin-Whitewater 2003 — 2005
CAREER DEVELOPMENT
Asset Recovery Solutions, LLC 2010 - Present
Tech Lock Inc. 2009 - 2010
Ontario Systems December 2008 - March 2009
Arrow Financial Services January 1998 - December 2008
Payco General American Credits July 1988 - December 1997
Education
Colorado State University 1982 — 1986
BS, Finance
Charles J. Motl & Associates February 2012 — Present
Adaptive Planning August 2011 — May 2012
MVTRAC January 2010 — August 2011
BroadPeak Collaborative October 2007 — January 2010
Arrow Financial Services August 2005 — October 2007
Arrow Financial Services (A Sallie Mae company) 2005 — 2007
Skills
Forecasting, Budgeting, Accounting, Financial Reporting, Cash Flow, Financial Planning, Analysis, Expenses, Excel, P&L, General Ledger, Balance, Accruals, Consolidation, Reconciliation, Auditing, Tax, Budgets, Finance, Account Reconciliation, Strategic Financial..., Microsoft Excel, Management
Education
Augustana College 2001 — 2005
BS, Accounting, Business Management
JAMS October 2010 - Present
Law Offices of Seals & Tenenbaum November 2004 - September 2010
US Army January 2001 - January 2010
Arrow Financial Services June 2002 - October 2004
Skills
Marketing, Conflict Resolution, Mediation, Advertising, Public Speaking, Nonprofits, Fundraising, Strategic Planning, Event Planning, Real Estate, Team Building, Organizational..., Negotiation, Contract Negotiation, Leadership
Education
The Art Institute of California-Orange County 2008 — 2011
Fashion Marketing & Management, 3.6
FIDM/Fashion Institute of Design & Merchandising-Orange County 2007 — 2008
Fashion Marketing & Management
The Art Institute of California-Los Angeles 2005 — 2007
Associate's Degree, Fashion/Apparel Design
Corn Products International July 2006 - April 2010
Nationwide Acceptance January 2006 - April 2006
Danka August 2004 - December 2005
Arrow Financial Services April 2003 - August 2004
Alberto-Culver September 1999 - August 2001
Education
Lafayette College 1984 — 1988
Loyola University Chicago
MSIR, Human Resources
Asset Recovery Solutions, LLC March 2009 - Present
Arrow Financial Services June 2004 - February 2009
Skills
Portfolio Management, Credit Cards, Credit, Risk Management, Mergers, Commercial Lending, Credit Risk, Financial Modeling, Finance, Management, Mergers & Acquisitions, Banking, Loans, Mortgage Lending, Financial Services, Executive Management, Credit Analysis, Business Analysis, Strategy, Call Centers, Financial Analysis, Relationship Management, Vendor Management, Process Improvement, Accounts Receivable, Negotiation, Financial Risk, Outsourcing, Due Diligence, Analytics, Business Development, Strategic Planning, Corporate Finance, Investments, Payments, Analysis, Valuation, Strategic Financial..., Accounting, Business Planning, Business Process..., Business Strategy
Education
Loyola University Chicago 2005 — 2007
MBA, Finance
Elmhurst College 1997 — 2001
Bachelor of Science, International Business & German
Tripp Lite August 2011 - Present
Ambir Technology July 2008 - January 2011
Arrow Financial Services February 2008 - June 2008
Arrow Financial Services January 2002 - January 2008
Chemi-Flex January 1998 - June 2001
Education
Marquette University 1992 — 1996
Citizens Bank July 2012 - Present
Powers, Pyles, Sutter & Verville, P.C. September 2011 - July 2012
Sallie Mae January 2009 - February 2011
Arrow Financial Services May 2004 - January 2009
Jaffe & Asher August 2002 - April 2004
Kellner, Chehebar & Deveney March 2000 - March 2002
Skills
Consumer Law, Student Loans, Loan Servicing, Debt Collection, FCRA, ACH, Bill Payment, Privacy Law, Auto lending, FDCPA, GLBA, TILA, Civil Litigation, Loans, Credit, Courts, Licensing, Financial Services, Credit Cards, Financial Risk, Bankruptcy, Legal Advice
Education
Fordham University School of Law 1996 — 1999
JD, Law
Yeshiva University 1992 — 1996
BA, Philosophy
CEANNATE Corp July 2012 - Present
An Empowered Life September 2005 - Present
TRAVELSOCIETY 2011 - 2014
Arrow Financial Services September 2007 - 2009
APAC Customer Services March 2004 - September 2005
Carlson Wagonlit Travel 1996 - 2003
Skills
Leadership, Program Management, Executive Coaching, Coaching, Instructional Design, Leadership Development, Training, Workshop Facilitation, Process Improvement, Performance Management, Succession Planning, Staff Development, Management Development, Management, E-Learning, Time Management, Six Sigma, Talent Management, Organizational..., Customer Service, Career Development, Organizational..., MBTI, Needs Analysis, Career Counseling, Public Speaking, Employee Training, Call Centers, Employee Relations, Personal Development, Training Delivery, Strategic Planning, Onboarding, Talent Acquisition, Project Management, Interviews, Business Strategy, Team Building, Culture Change, Employee Engagement, Human Resources, Change Management
Education
DePaul University
PromoWorks LLC July 2010 - June 2015
InteliStaf Heathcare Inc March 2003 - August 2007
Arrow Financial Services 2002 - 2002
Anixter 1996 - 2001
Budget Rent a Car 1990 - 1996
CF Industries 1987 - 1990
Skills
Budgets, Mergers & Acquisitions, Business Planning, Finance, Consolidation, Hyperion Enterprise, Financial Reporting, Strategy, Cash Flow, Sarbanes-Oxley Act, Forecasting, Acquisition Integration, Financial Analysis, Leadership, Sarbanes-Oxley, P&L Management, Analysis, Accounting, Due Diligence, Cost Accounting, Cash Management, Corporate Finance, P&L, Business Process..., Process Improvement, Accounts Receivable, Management, New Business Development, Strategic Planning, Accounts Payable, SEC filings, General Ledger, Mergers, Cross-functional Team..., Managerial Finance, Start-ups, Internal Controls
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1989 — 1992
MBA
University of Wisconsin-Madison - School of Business 1980 — 1984
BBA
Exclusive Business Solutions January 2010 - Present
Home Depot August 2005 - December 2009
Parkway Bank and Trust Co 2004 - 2005
Arrow Financial Services 2003 - 2004
Oce-Usa 1999 - 2000
Skills
Human Resources, Customer Service, Recruiting, New Hire Orientations, Employee Relations, Personnel Management
Education
DePaul University 1994 — 1998
Asset Recovery Solutions, LLC March 2009 - Present
Arrow Financial Services April 1997 - January 2009
Skills
Credit, Collections, Loans, Credit Cards, Accounts Receivable, Executive Management, Call Center, Vendor Management, Training, Debt Settlement, Financial Analysis, Portfolio Management, Process Improvement, Team Building, Finance, Corporate Finance, Strategic Planning, Operations Management, Credit Analysis, Microsoft Excel, Retail, Outsourcing, Business Development, Financial Services, CRM, Mortgage Lending, Customer Retention, Insurance, Cash Management, Asset, Negotiation, Financial Risk, Analysis, Management, Credit Risk, Business, Funding, Time Management, Financial Modeling, Relationship Management, Banking, Due Diligence, Payments, Customer Service, Call Centers, Risk Management, Mergers & Acquisitions, Fraud, Strategy, Analytics
Education
University of Illinois at Urbana-Champaign 1980 — 1984
Bank of America 2013 - Present
Consulting 2010 - 2013
Encore Capital Group 2006 - 2010
Alliance Data 2004 - 2006
Arrow Financial Services 1998 - 2004
Skills
Credit, Compliance, Litigation, Risk Management, Banking, Debt Collection, Due Diligence, Negotiation, Mergers, Mortgage, Customer Relations, Debt, Insurance, Asset, Process Improvement, Problem Solving, Strategic Planning, Vendor Management, Executive Management, Analysis, Call Center, Budgeting, Customer Service, Risk, Contract Negotiation, Credit Cards, Management Consulting, Legal Compliance, Mergers & Acquisitions
Education
University of Arizona
B.A., Journalism, Political Science
University of Notre Dame Law School
J.D.
Asset Recovery Solutions March 2009 - Present
Arrow Financial Services October 1990 - January 2009
Arrow Financial Services October 1990 - January 2009
Education
Northeastern Illinois University 1992 — 1998
B.S Business Management
Survival Systems International July 2013 - Present
Bridgepoint Education December 2008 - July 2012
System Pavers March 2008 - July 2008
CashCall, Inc. December 2006 - January 2008
Alliance Funding Group June 2006 - December 2006
Anthony Robbins Companies November 2004 - June 2006
Arrow Financial Services June 2004 - December 2005
Integrated Services Group January 1998 - November 2004
Arrow Financial Systems June 1995 - December 1997
Skills
Microsoft Office, Sales Management, Quality Assurance..., Train the Trainer, Staff Development, Leadership Development, Public Speaking, Development & delivery..., American Society for..., Instructor-led Training, Distance Learning, Communication Skills, Troubleshooting, Team Building, Call Centers, Sales, Adult Education, Coaching, E-Learning, Emotional Intelligence, Employee Training, Executive Coaching, Instructional Design, Interviews, Leadership, Learning Management, Management, Motivational Speaking, Negotiation, Program Management, Training, Project Management, Talent Management, Recruiting, Personal Development, Curriculum Design, Resume Writing, Workshop Facilitation, Career Counseling, College Recruiting, Human Resources, Higher Education, Social Networking, Talent Acquisition, Employee Relations, Curriculum Development, Teaching, Onboarding, Organizational..., Analysis
Education
Ashford University 2009 — 2011
Bachelors, Organizational Management, 3.87 GPA
American InterContinental University 2008 — 2008
Associate of Arts (AA), Business Administration and Management, General
Chula Vista High School (SCPA)
San Diego Mesa College
Schneider Electric February 2013 - Present
Schneider Electric June 2010 - February 2013
Schneider Electric August 2007 - May 2010
Schneider Electric October 2005 - July 2007
Schneider Electric December 2004 - September 2005
Arrow Financial Services May 2003 - December 2004
Vulcan Materials Company January 1996 - August 2002
Skills
Employee Relations, Performance Management, Executive Pay, Compensation & Benefit, Deferred Compensation, Human Resources, Workforce Planning, Succession Planning, HRIS, Personnel Management, Incentive Programs, Employee Engagement, Management, Training, Talent Management, Talent Acquisition
Education
University of Illinois at Chicago
Sallie Mae January 2009 - Present
Arrow Financial Services December 2007 - December 2008
Arrow Financial Services (A Sallie Mae company) December 2005 - December 2007
Arrow Financial Services November 2004 - December 2005
Encore Capital Group November 2001 - November 2004
Education
Lake Forest College 1990 — 1994
BA, Business; Art History
Arrow Financial Services July 2002 - July 2011
Education
National Louis University 1996 — 2000
BA, MIS
Arrow Financial Services October 2003 - Present
Education
Oakton Community College 2006 — 2009
A.A.S, Liberal Arts
Wilson Sporting Goods 2010 - Present
Arrow Financial Services 2006 - 2010
Sallie Mae 2006 - 2010
Donahoe Purohit Miller 2005 - 2006
Verispan 2000 - 2003
SMG Marketing Group 1991 - 2000
Skills
Recruiting, Management, Employee Relations, Human Resources, Performance Management, Employee Benefits, HRIS, Executive Search, Talent Management, Talent Acquisition, Succession Planning, Organizational..., Process Improvement, Personnel Management, Onboarding, Leadership, Conflict Resolution, Deferred Compensation
Education
Northwestern University
Bachelors, Organizational Development
Quinlan School of Business, Loyola University Chicago
Masters, Human Resources
Alliance One Inc. February 2009 - Present
Arrow Financial Services April 2008 - February 2009
JP Morgan Chase 1997 - 2008
Skills
Risk Management, Management, Process Improvement, Start-ups, Auditing, Quality Assurance, Business Analysis, Credit, Call Center, Credit Cards, Call Centers, Financial Services, Banking, Operations Management, Vendor Management, Team Building, Strategic Planning, Executive Management
Education
Frederick Community College 1998 — 2000
AA, Business Administration
ADP March 2014 - Present
ADP June 2012 - March 2014
Network Services Company December 2011 - June 2012
Arrow Financial Services October 2006 - November 2011
Arrow Financial Services May 2005 - October 2006
Arrow Financial Services November 2003 - May 2005
Skills
Microsoft Excel, Kronos, Filezilla, Customer Service, Outlook, Vendor Relations, Leadership, Team Building, Payroll, Accounts Receivable, Management, Human Resources, Analysis, Training, Call Centers, Team Leadership, Sales, Microsoft Office, Time Management, CRM, Process Improvement
Education
American Payroll Institute 2013 — 2013
Fundamental Payroll Certification
Northeastern Illinois University 2009 — 2010
Bachelor, Business Management
Triton College 2007 — 2008
General Courses Taken
Westwood College 2001 — 2002
Associates, Computer Networking
NTT DATA , Inc. March 2012 - Present
The Revere Group an NTT DATA , Inc.company November 2010 - March 2012
CRMCulture , LLC November 2009 - November 2010
CareerBuilder.com August 2006 - December 2008
Arrow Financial Services September 2000 - August 2006
Arrow Financial Services - a Sallie Mae company 2000 - 2006
Skills
Data Warehousing, ETL, SSIS, Business Intelligence, Microsoft SQL Server, Data Modeling, SSRS, Databases, Business Objects, Stored Procedures, Analysis Services, Crystal Reports, T-SQL, Data Integration, Data Migration, Visual Studio, Integration, Relational Databases, .NET, VB.NET, DTS, Web Intelligence, ASP.NET, VBA, Data Marts, Analytics, Informatica
Education
Universiteti i Tiranës 1989 — 1993
BA, Physics
Northeastern Illinois University
MS, Computer Sciences
Asset Recovery Solutions, LLC December 2010 - Present
Arrow Financial Services September 2006 - December 2010
Sallie Mae 2006 - December 2010
Arrow Financial Services January 2005 - October 2006
Arrow Financial Services June 2003 - December 2004
Skills
Portfolio Management, Training, Finance, Accounting, Call Centers, Credit, Credit Cards, Skip Tracing, Risk Management, Process Improvement, Customer Service, Team Building
Education
University of Wisconsin-Whitewater 2003 — 2006
Bachelor of Music, Vocal Performance
St. Olaf College 1999 — 2001
Bachelor of Music, Vocal Education
Community Counseling Centers of Chicago (C4) October 2014 - Present
JL Family Services May 2012 - Present
Community Counseling Centers of Chicago May 2008 - Present
Loyola University Chicago January 2007 - Present
Be Well Partners and Community Counseling Centers of Chicago October 2012 - August 2014
Resurrection Health Care August 2006 - October 2008
Cook County State's Attorney Office August 2007 - April 2008
Community Counseling Centers of Chicago (C4) August 2005 - January 2007
YWCA USA May 2004 - August 2005
Arrow Financial Services September 1998 - 2004
Skills
Social Services, Microsoft Office, Psychotherapy, Mental Health, Case Managment, Psychology, Community Outreach, Group Therapy, Crisis Intervention, Nonprofits, Adolescents, Family Therapy, Grant Writing, Treatment, PowerPoint, CBT, Case Management, Motivational..., Young Adults, Behavioral Health, Child Development, Program Evaluation, Mental Health Counseling, Program Development, Interventions, Public Speaking, Therapists
Education
Loyola University Chicago 2005 — 2008
Master’s in Jurisprudence, Child and Family Law
Loyola University of Chicago 2005 — 2008
Master of Social Work (M.S.W.), Social Work
Loyola University of Chicago 1999 — 2003
Bachelor of Social Work, Social Work
Geneva Scientific August 2014 - Present
QPS Employment Group March 2011 - August 2014
QPS Employment Group April 2010 - March 2011
US Tech Force June 2008 - October 2009
Arrow Financial Services October 2007 - March 2008
Aerotek October 2006 - August 2007
Skills
Recruiting, Staffing Services, Temporary Placement, Employee Relations, Human Resources, Temporary Staffing, Technical Recruiting, Interviews, Internet Recruiting, Talent Acquisition, Contract Recruitment, Job Fairs, Onboarding, Benefits Negotiation, Screening, Screening Resumes, Sourcing, Resume Writing, Behavioral Interviewing, Payroll, Background Checks, PeopleSoft, Office Administration
Education
Upper Iowa University 2011 — 2014
Bachelor's degree, Human Resources Management, 3.0
University of Phoenix 2004 — 2008
Bachelor's degree, Business Management
Asset Recovery Solutions, LLC June 2011 - Present
Rausch, Sturm, Israel, Enerson and Hornik, LLC. June 2010 - June 2011
Arrow Financial Services February 1992 - March 2010
Skills
Skip Tracing, Credit, Debt Settlement, Call Center, Risk Management, Credit Cards, Negotiation, Assets Recovery, Customer Service, Strategic Planning, Portfolio Management, Team Building, Training, Credit Risk, Financial Services, Accounts Receivable, Budgets, Call Centers, Management, Loans, Due Diligence, Analysis, Operations Management, Account Management, Vendor Management, Banking, Leadership, Process Improvement, Financial Analysis, Outsourcing, Finance, Executive Management, Forecasting, Credit Analysis, Mergers & Acquisitions, Payments, Financial Risk, Analytics, Compliance, Change Management, Internal Audit, Key Performance..., Development Of Employees, Judgment Collections, Manage Client..., Performance Management, Performance Improvement, Leadership Development, Relationship Management, Credit Scoring
Education
University of Illinois at Chicago
State Collection Service, Inc. 2011 - Present
Arrow Financial Services January 2007 - October 2011
Sallie Mae 2006 - 2011
RMA 1993 - 2007
Risk Management Alternatives 1993 - 2006
Computer Sciences Corporation 1993 - 2000
Skills
Ontario Systems FACS, SQL, Visual Basic, Unix Shell Scripting, MUMPS, Cache, Access, Excel, Word, VBA, Aspect, Procomm Plus, Tidal, Basic, Fortran, Forklift Operator, Microsoft Excel, Unix, Microsoft Word, Business Intelligence, Judo, Shotokan Karate, Call Centers, Tidal Power, Project Management, Business Analysis, Software Documentation, Process Improvement
Education
Skyline College 1986 — 1988
Computer Science
Sacred Heart CATHEDERL 1982 — 1986
Sacred Heart Cathedral Preparatory 1982 — 1986
Arrow Financial Services June 2007 - Present
Sallie Mae June 2007 - Present
Creditors Collection Bureau, Inc. October 1997 - June 2007
Skills
FACS, Customer Service, Call Center, Team Building, Operations Management, Process Improvement, Business Analysis, Microsoft Word, Credit Cards, Vendor Management, Risk Management, Access
Education
Illinois State University
Bachelor of Science, Interior and Environmental Design
Verizon Enterprise Solutions June 2013 - Present
EMPIRE TODAY LLC April 2010 - March 2013
Accenture March 2007 - April 2010
Arrow Financial Services June 2005 - March 2007
MCI 1998 - 2003
Skills
ICM, UCCE, CTI, Cisco Call Manager, ITIL v3 Foundations..., MBA, Switches, Routing, Cisco Technologies, Cisco Switches, Networking, System Administration, Windows, Network Security, VMware, Data Center, WAN, Cisco VoIP, VPN, Vendor Management, Firewalls, Network Architecture, System Deployment, Cloud Computing, Wireless Networking, ACD, Active Directory, Troubleshooting, EIGRP, VoIP, OSPF, Frame Relay, Cisco IOS, TCP/IP, ISDN, MPLS, Servers, Microsoft Exchange, Call Centers, Network Engineering, Call Center, LAN/WAN, Cisco
Education
Keller Graduate School of Management of DeVry University
MBA, Information Systems Management Concentration
DeVry University
BS Information Systems
U.S. Department of Energy March 2013 - Present
U.S. Department of Energy May 2011 - March 2013
Howrey LLP April 2008 - April 2011
RIVA Market Research & Training Institute April 2006 - April 2008
Johns Hopkins Hospital 2004 - 2006
Arrow Financial Services 2002 - 2004
Johns Hopkins Hospital 2000 - 2002
Skills
Training, Organizational..., Leadership Development, Employee Relations, Performance Management, Instructional Design, Succession Planning, Change Management, Talent Management, Coaching, Executive Coaching
Education
Cleveland State University
MBA, Business Administration
Duquesne University
B.S, Business Administration
Alpine Realty Management Corporation December 2013 - Present
Footprint Retail Services July 2012 - Present
. 2013 - 2013
Asset Acceptance September 2008 - August 2009
Arrow Financial Services April 2007 - January 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Outlook, Windows, Teaching, HTML, C++, Budgets, C
Education
Bradley University 1978 — 1982
Bachelor of Science (B.S.), Business Administration and Management, General
City of McHenry May 2013 - Present
City of McHenry September 2006 - April 2013
Arrow Financial Services August 2005 - August 2006
Skills
Financial Reporting, Accounting, Financial Analysis
Education
Illinois State University 2000 — 2005
BS, Accounting
Illinois State University 2000 — 2005
MPA, Accounting
HOAMGAR INTERNATIONAL December 2012 - Present
Cherry Glen Farm February 2011 - December 2012
NIH Federal Credit Union August 2006 - February 2008
Arrow Financial Services June 2004 - August 2006
Skills
Business, Time Management, Training, Management, Leadership, Sales, Bilingual, Goal Oriented, Retail, Customer Service, Fast Learner, Detail Orientation, Over 8 years of sales..., Organizational Structure, Integrity, Analytical Skills, Adaptation, Strategic Planning, Microsoft Office, Nonprofits, Public Speaking, •Good organizational,..., Excellent communication...
Education
University of Maryland University College 2010 — 2014
Bachelor of Commerce (BCom), Accounting and Business/Management
Montgomery College 2009 — 2012
Associate of Science (AS), Accounting
Oxford Brooks, Damelin School of banking 1999 — 2003
Bachelor of Commerce (BCom), Banking, Corporate, Finance, and Securities Law
i3 group July 2009 - Present
Arrow Financial Services September 2005 - May 2009
Skills
Microsoft Excel, Customer Service, Microsoft Office, Team Building, Strategic Planning, Credit, Public Speaking
Education
Illinois State University 1989 — 1993
MBA, Economics
Arrow Financial Services 1996 - Present
Education
Golden Gate University 1972 — 1976
Bachelor's Degree, Accounting and Finance
Illinois Action for Children December 2009 - Present
Illinois Action for Children December 2005 - September 2009
Arrow Financial Services June 2003 - December 2005
Skills
Child Development, Non-profits, Community Outreach, Case Managment, Community Organizing, Program Development, Volunteer Management, Public Speaking, Social Services, Fundraising, Grant Writing, Event Planning, Research, Customer Service, Psychology, Microsoft Office, Childcare, Grants, Program Evaluation, Family Services, Crisis Intervention, Mental Health, Youth Programs, Philanthropy, Coaching, Public Policy, Data Entry, Organizational..., Event Management, Teaching, Staff Development, Public Relations, Psychotherapy, Workshop Facilitation, Parent Education, Volunteer Training, Curriculum Development, Community Development, Conflict Resolution, Social Media, Policy Analysis, Adolescents, Policy, Higher Education, Editing, Qualitative Research, Curriculum Design, Leadership Development, Program Management, Early Childhood...
Education
DePaul University 1999 — 2005
B.A., Political Science & Women Studies
St. Scholastica 1995 — 1999
Bel Brands USA June 2012 - December 2012
Equity LifeStyle Properties, Inc. April 2012 - June 2012
McDonald's Corporation April 2010 - December 2011
Arrow Financial Services February 2008 - October 2009
Grambling State University October 2001 - August 2007
Creative Financial Staffing (CFS) June 2000 - September 2000
Skills
Auditing, Data Analysis, Accounts Receivable, Accounting, Financial Reporting, Microsoft Excel, Financial Analysis, Account Reconciliation, Internal Controls, General Ledger, Analysis, Accounts Payable, Access, Policy, Sarbanes-Oxley Act, Payroll, Cash Flow, PeopleSoft, SAP, Process Improvement, Finance, QuickBooks, Forecasting, Financial Accounting, PowerPoint, Journal Entries
Education
Grambling State University 1994 — 1999
BS, BA, Accounting, Political Science
American Pure H2O January 2008 - June 2010
Arrow Financial Services 2003 - 2004
Education
University of Illinois at Chicago
Bachelor of Arts, Finance
Randstad April 2006 - Present
Todays Office Professionals (Acquired by SFN Group) April 2006 - September 2007
M&M Financial Services October 2005 - April 2006
Arrow Financial Services June 2003 - September 2005
San Diego County Credit Union December 2001 - April 2003
Skills
Employee Relations, Human Resources, Recruiting, Interviews, Employee Benefits, Training, Personnel Management, New Hire Orientations, Deferred Compensation, Payroll, Employment Law, Temporary Placement, Screening, Management, Job Descriptions, Policy, Performance Appraisal, Program Management, Talent Acquisition
Education
San Diego State University-California State University
BS Communications, Business/Communications
Plato's Closet December 2008 - June 2011
Michael's Arts April 2002 - December 2008
Arrow Financial Services June 2003 - June 2004
Education
Whitewater High School 1999 — 2003
High School Diploma
Madison Area Technical College
Business Management
Oakton Pavillion Inc. January 2013 - May 2013
West Suburban Senior Services August 2012 - January 2013
Esperanza Community Services August 2011 - May 2012
Ray Elementary School January 2010 - May 2010
Arrow Financial Services August 2004 - June 2007
Skills
Mental Health, Crisis Intervention, Social Services, Fundraising, Psychotherapy, Developmental..., Program Development, Public Speaking, Adolescents
Education
Dominican University
Master's Degree, Social Work, 3.6
Northeastern Illinois University 2010 — 2012
B.A, Social Work
Harold Washington College 1999 — 2010
A.A., Applied Science with a specialization in Early Childhood Development
Visitation Catholic School August 2013 - Present
De La Salle Institute August 2008 - June 2013
Visitation Catholic School August 2006 - July 2008
Arrow Financial Services June 2002 - August 2005
Skills
Lesson Planning, Educational Leadership, Classroom, Program Development, Curriculum Development, Curriculum Design, Staff Development, Teaching, Fundraising, Educational Technology, Differentiated..., Professional Learning..., Higher Education
Education
Concordia University-River Forest 2009 — 2013
Type 75 Certification, Educational Leadership and Administration, General
Northwestern University 2006 — 2008
Master of Science (MS), Advanced Teaching - Literacy
University of Pennsylvania 2003 — 2006
Bachelor of Arts (BA), Elementary Education and Teaching
Dialysis Clinic, Inc. January 2014 - Present
Certified Based Training February 2012 - April 2012
Robert Morris University December 2011 - February 2012
Arrow Financial Services July 2005 - August 2006
Skills
Computer Hardware, Cisco Technologies, Windows Server, Windows 7, XP, Troubleshooting, Switches, Routers, Windows, Hardware, Networking, Linux, Network Design, Laptops, Accounts Payable
Education
Robert Morris College 2010 — 2012
Bachelors of Applied Science, Computer Networking
Robert Morris University 2010 — 2012
Bachelors of Applied Science, Computer NetworkingWork Experience
Town of Merrillville March 2011 - Present
Sallie Mae August 2007 - January 2008
Arrow Financial Services December 2004 - August 2007
Skills
Microsoft Office, FDCPA, Customer Service, Dialers, Performance Management, Training, Motivational Speaking, PowerPoint, PMP, Strategic Planning
Education
Calumet College of Saint Joseph 2002 — 2004
Bachelor's degree
Alabama State University 1988 — 1994
GENERAC POWER SYSTEMS INC March 2011 - February 2012
The Church of Jesus Christ of Latter-day Saints, Salt Lake City, UT February 2010 - January 2011
Arrow Financial Services October 2007 - December 2009
Skills
Spanish, Public Speaking, Microsoft Office, Typing, Computer Proficiency, Statistics
Education
University of Wisconsin-Whitewater 2009 — 2014
Accounting
Brigham Young University 2007 — 2007
INDIAN CREEK HIGH SCHOOL
AMN Healthcare September 2014 - Present
PSTGEAR Inc. April 2011 - Present
Berkshire Hathaway HomeServices January 2013 - September 2014
Prudential California Realty October 2007 - February 2013
Prudential California Realty October 2007 - February 2013
Arrow Financial Services July 2003 - April 2004
Skills
Outlook, Microsoft Office, Microsoft Word, Public Speaking, Great Plains, MAS500, Prisms, Accounts Payable, Teamwork, Social Networking, Strategic Planning, Account Management, Team Building, PowerPoint, GAAP, US GAAP
Education
Ashford University 2010 — 2012
Bachelor of Arts (B.A.), Accounting
Palomar College 2001 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies
San Pasqual High School 1997 — 2001
High School, General Studies
Command Transportation April 2011 - Present
Andrew Distribution Inc November 2007 - April 2011
Arrow Financial Services 2005 - 2007
Skills
Transportation..., Transportation, Freight, Logistics, Truckload, Logistics Management, Container, Trucking, LTL, 3PL
Education
Northeastern Illinois University 2008 — 2010
Bachelor's degree, Justice Studies
Turlock High School 1999 — 2003
Professional Cleaning Solutions, Inc. March 2004 - December 2012
Arrow Financial Services, LLC. April 2001 - October 2003
Arrow Financial Services October 1999 - April 2001
NATLSCO (Kemper Insurance Company) October 1977 - March 1997
Skills
Health Insurance, State of Illinois..., Employee Benefits, Employee Relations, HR Policies, Benefits Administration, Employment Law
Education
AHIP America's Health Insurance Plans
2014 Marketing Medicare Advantage and Part D Prescription Drug Plans, 96/100
National College of Education Evantson, IL
Teaching Certification
North Park University
Bachelor of Arts (B.A.), Psychology