Arroyo Insurance Services
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Arroyo Insurance Services Employees
Momentous Insurance Brokerage, Inc. September 2015 - Present
Peter C. Foy & Associates September 2014 - September 2015
Arroyo Insurance Services September 2012 - September 2013
Aon Risk Solutions July 2012 - September 2013
Clinton Polley Insurance Brokers, Inc. February 2010 - July 2012
Owen Dunn Insurance Services January 2007 - February 2010
Advanced Transportation Insurance Brokers November 2002 - January 2007
Skills
Insurance, Account Management, Commercial Insurance, Professional Liability, Workers Compensation, Relationship Management, Risk Management, Marketing, Healthcare, Team Building, Sales Support, Construction, Technology, Building Relationships, Team Leadership, Non-profits..., Sales Operations, Brokers, General Insurance, Underwriting, Property & Casualty..., Liability, Umbrella Insurance
Education
Academy of Art University
Fashion Merchandisin/Marketing, Fashion Merchandising
USI of Southern California August 2011 - July 2015
Leavitt Insurance Services of Los Angeles 2015 - 2015
Leavitt Insurance Services of Los Angeles 2015 - 2015
Arroyo Insurance Services January 2002 - August 2011
Dickerson Employee Benefits July 1987 - June 2001
Skills
Customer Satisfaction, Customer Retention, Employee Benefits, Employee Benefits,..., Interpreting, Interpersonal Skill, Customer Acquisition, Customer Advocacy, Employee Engagement, Communication, Marketing Strategy, Creative Writing, CRM, Management, Account Management, Insurance, Social Media, Human Resources, Negotiation, Customer Service, Marketing, Leadership, Sales
Education
California State University-Los Angeles 1985 — 1986
Legal Interpretation
Instituto Evangelico America Latina 1975 — 1980
Arroyo Insurance Services April 2007 - Present
Arroyo Insurance Services Pasadena April 2007 - Present
G.J. Sullivan January 2006 - January 2007
Anderson & Murison, Inc. August 1999 - January 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Strategic Planning
Education
Bonita High School 1996 — 1999
Mt. San Antonio College
Arroyo Insurance Services October 2014 - Present
The Leavitt Group December 2012 - September 2014
Paramount Insurance Services, Inc August 2009 - December 2012
Theodore Insurance Agency, Inc March 2006 - May 2009
Skills
Insurance, Account Management, Customer Service, Organizational..., Outlook, Microsoft Excel, Sales, Data Entry, Team Building, PowerPoint, Sales Management, Accounts Receivable, Call Center, Marketing, Invoicing, Workers Compensation, Call Centers, Commercial Insurance, Property
Education
Antelope Valley College 2002 — 2004
Pierce College
Arroyo Insurance Services September 1982 - Present
Community Foundation of the Verdugos January 2006 - January 2015
Lloyds Bank California 1978 - 1982
Skills
Insurance, Employee Benefits, Commercial Insurance, General Insurance, Brokers, Workers Compensation, Mergers & Acquisitions, Start-ups, Training, Property & Casualty..., Professional Liability, Risk Management, Legal Liability, D&O, Claim, Small Business
Education
UCLA Anderson School of Management 1997 — 1998
The Executive Program in Management, Business
California State University-Chico 1974 — 1978
BS, Finance
Advanced LTC Insurance Services December 2012 - Present
Arroyo Insurance Services August 2011 - December 2012
Brokers office, Woodland Hills August 2002 - July 2011
Skills
Insurance, General Insurance, Health Insurance, Brokers, Customer Service, Employee Benefits, Term Life Insurance, Disability Insurance, Business Development, Management, Claim, Leadership, Benefits Administration, Account Management
Education
DeVry University 2011 — 2013
BA, Tech Management/HR
Los Angeles Valley College 2004 — 2010
Associate of Arts (AA)
Arroyo Insurance Services January 2008 - Present
Binney, Chase & Van Horne, Inc. December 1984 - Present
Skills
Insurance, Property & Casualty..., Management, New Business Development, Sales, Commercial Insurance, Team Building, Legal Liability, Umbrella Insurance, Employment Practices..., D&O, Professional Liability, Brokers, Casualty, Workers Compensation, General Insurance, Life Insurance, Underwriting, Disability Insurance, Commercial Lines, Term Life Insurance, Health Insurance, Relationship Management, Customer Experience, Claim, Liability, Wine Education, Marketing Strategy, Carrier Relationships, Casualty Insurance
Education
California State University-Los Angeles
South Pasadena High School
G J Sullivan September 2010 - Present
Chubb September 2006 - September 2010
Arroyo Insurance Services January 2006 - September 2006
Skills
Insurance, Underwriting, Professional Liability, Property & Casualty..., Brokers, Analysis, Liability, Casualty Insurance, Legal Liability
Education
Pepperdine University
BA
Nancy Bond Insurance Services May 2012 - Present
Arroyo Insurance Services November 2011 - May 2012
CM Meiers Company, Inc. May 2006 - November 2011
Harry W. Gorst Comany September 2005 - May 2006
Venbrook Insurance Services, Inc. December 2001 - September 2005
Skills
Property & Casualty..., General Insurance, Commercial Insurance, Legal Liability, Insurance, Professional Liability, Brokers, Liability, D&O, Employment Practices..., Commercial Lines, Workers Compensation, Underwriting, Umbrella Insurance, Excess
Education
CSUN 1990 — 1993
Bachelor's degree, Journalism
Arroyo Insurance Services January 1983 - Present
Mass. Mutual August 1975 - January 1983
Crum Forster Insurance Companies January 1975 - August 1975
Skills
Employee Benefits, Workers Compensation.., Insurance, Workers Compensation, Risk Management, Health Insurance, Healthcare, Financial Planning, Health, Strategic Financial..., Life Insurance, Professional Liability, Property & Casualty..., Commercial Insurance, Disability Insurance, Brokers, New Business Development, Retirement Planning, Long-term Care, Sales Management, Estate Planning, Term Life Insurance, General Insurance, Claim, Small Business, Employment Practices..., Reinsurance, Underwriting, Umbrella Insurance, Strategy, D&O, Legal Liability, Casualty, Medicare, Fixed Annuities, Portfolio Management, Inland Marine, Liability, Commercial Lines, Excess, Captives, Pensions, Accident, Financial Planners, Retirement, Homeowners, Insurance Brokerage, Whole Life, Claims Management, Marine Insurance
Education
Healthcare Reform Center and Policy Institute 2013 — 2014
Certified Healthcare Reform Specialist, Healthcare
National Alliance for Insurance Education and Research 2009 — 2011
C.R.I.S, Insurance
Sonoma State University 1971 — 1973
BA, Sociology and Economics
Catalina Island School
College/University Preparatory and Advanced High School/Secondary Diploma Program
Arroyo Insurance Services January 2012 - Present
Elliot Katzovitz Insurance Agency, Inc. August 2010 - August 2011
Palomino Insurance Agency March 2010 - August 2010
Flagstaff Insurance, Inc. January 2009 - December 2009
EATON & ASSOCIATES, Insurance & Surety Brokers June 2007 - January 2009
JW Marriott Desert Ridge Resort & Spa March 2004 - February 2007
Just A Splash Pool Bar & Grill March 2006 - July 2006
Just A Splash Pool Bar & Grill February 2005 - March 2006
The Meritage Steakhouse February 2004 - February 2005
THE BOULDERS RESORT & GOLDEN DOOR SPA September 1988 - December 2004
Skills
Casualty, Commercial Insurance, Underwriting, Insurance, Sales Management, Operations Management, Claim, Leadership, Risk Management, Customer Service, Training, Liability, Property & Casualty..., Workers Compensation, General Insurance, Legal Liability, Management, Sales, Umbrella Insurance, Brokers, Business Development, Marketing, Professional Liability
Education
Scottsdale Community College 1998 — 2000
Associates, Equine Science
Cactus Shadows High School
General Studies
California
Property & Casualty Insurance License
Little Beast Restaurant March 2014 - Present
Bacaro Restaurant August 2011 - April 2014
Cancer Support Community (formerly The Wellness Community) June 2009 - July 2011
Arroyo Insurance Services September 2006 - April 2011
Skills
Customer Service, Sales, Cross-functional Team..., Operations Management, Microsoft Excel, Microsoft Office, Event Planning, Social Media
Education
Pasadena City College 2007 — 2013
Business Administration and Management, General
Arroyo Insurance Services March 2008 - Present
Heritage Square Museum February 2010 - December 2010
Loyola High School August 2008 - November 2010
Integrity Homebuyers LLC January 2006 - January 2008
E&J Gallo Winery July 2005 - December 2005
Skills
Workers Compensation, Insurance, Legal Liability
Education
California Polytechnic State University-San Luis Obispo 2000 — 2005
Business, Marketing
Loyola high school
Craig Tom Insurance Services, Inc. August 2005 - Present
Arroyo Insurance Services January 2010 - December 2011
Dodge, Warren & Peters Insurance Services, Inc. June 1991 - August 2005
James Econn & Co. December 1989 - June 1991
Liberty Mutual Insurance April 1984 - December 1989
Skills
General Liability, Workers Compensation, Insurance, Professional Liability, Umbrella, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Employment Practices..., Legal Liability, New Business Development
Education
California State University-Los Angeles 1977 — 1982
Bachelor’s Degree, Finance
Eagle Rock High School 1974 — 1977
Pondella Properties October 2005 - Present
Arroyo Insurance Services November 2011 - Present
Arroyo Insurance Services October 2005 - November 2011
CCMI December 2002 - August 2005
Skills
Sales, Strategic Planning, Sales Management, Standards Development, Business Process..., Supply Management, Staffing Plans, Delegation, Mediation, Project Management, Project Coordination, Technical, Technical Understanding, Commercial Leasing, Residential Leasing, Property Management, WinAir, WinAir Forms, Applied Systems, TAM, Avaya Communication..., Microsoft Exchange, Microsoft Office, Problem Solving, Training, Leases, Negotiation, Brokerage
Education
California State University-Northridge
Los Angeles Valley College
Wells Fargo September 2015 - Present
C-III Capital Partners/Zodiac Title Services March 2014 - September 2015
Assured Lender Services, Inc. January 2010 - March 2014
Arroyo Insurance Services January 2007 - June 2010
Security Weaver LLC January 2006 - June 2007
Corovan Moving & Storage January 2003 - January 2006
Skills
Business Development, Strategic Partnerships, Real Estate, Management, Leadership, Sales Management, Professional Mentoring, CRM, Sales, Strategy, Commercial Real Estate, Sales Coaching, Salesforce.com, Entrepreneurship, Customer Retention, Start-ups, Sales Growth, Strategic Planning, Contract Negotiation, Organizational..., Strategic Alliances, Marketing Strategy, Due Diligence, Executive Management, Sales Operations
Education
University of California, Riverside 1993 — 1997
B.A., Neuroscience, Psychology, Biology, Biochemistry
Talbots July 2012 - Present
BevMo! July 2012 - Present
Portrait Gallery by Bella Photography August 2011 - June 2012
Arroyo Insurance Services December 2008 - July 2011
Sport Chalet February 2008 - November 2008
Skills
Customer Service, Visual Merchandising, Inventory Control, Merchandising, Data Entry, Phone Etiquette, Sales Management, Employee Benefits, Outlook, 10 Key, New Business Development
Education
Pasadena City College
Aero-Engines, Inc, November 2012 - Present
Kern River Valley Elks Lodge #2358 May 2009 - March 2013
Heitz Insurance Agency May 2005 - May 2007
Wheatman Insurance Services, Inc. June 2004 - April 2005
Sanchez/Kamps Associates Design February 2002 - June 2004
Arroyo Insurance Services January 2001 - January 2002
Skills
QuickBooks, Grant Administration, Contract Management, Adobe Photoshop, Human Resources, Windows 7, Microsoft Office, Internet Explorer, Windows Server, Windows Vista, Windows XP Pro, Customer Service
Education
University of Phoenix 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.8
Arroyo Insurance Services September 2014 - Present
Nth Insurance Agency, Inc April 2011 - September 2014
AHTKY Insurance Agency, LLC January 1986 - April 2011
Skills
Commercial Insurance, Insurance, Customer Service, Public Speaking, Underwriting, Legal Liability, Life Insurance, Professional Liability, Non-profits, Nonprofits, Management, Risk Management, Small Business, Casualty, Strategic Planning, Sales, Social Networking, Certified Risk Manager, Marketing Strategy, Commercial Lines, Brokers, D&O, Property & Casualty..., Employment Practices..., General Insurance, Umbrella Insurance, Workers Compensation, Liability Analysis, Life Underwriters..., Liability, Term Life Insurance, Casualty Insurance
Education
National Alliance for Insurance Education and Research 2011 — 2012
Certifed Risk Manager, Insurance
The American College 2009 — 2010
Life Underwriters Training Coucil Fellowship, LUTCF
California State University-Long Beach 1978 — 1985
Bachelor's degree, Business Administration, Management and Operations
Gardena High School 1975 — 1978
High School Diploma
Arroyo Insurance Services February 2010 - Present
Western National Group November 2008 - December 2009
Education
California State University-Los Angeles 2002 — 2008
BA, Political Science