arvato Bertelsmann
Industry: Company
DescriptionArvato is a global services company headquartered in Gütersloh, Germany. Its services include customer support, information technology, logistics, and finance. The history of Arvato goes back to the printing and industry services division of Bertelsmann; the current name was introduced in 1999. Headquarters: Gütersloh, Germany Revenue: 3.84 billion EUR (2016) Parent organization: Bertelsmann Number of employees: 68,463 (2016) Founded: July 1, 1999 Subsidiaries: Arvato Entertainment, DeutschlandCard GmbH,
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arvato Bertelsmann Employees
Government of Canada September 2008 - Present
Canadian Food Inspection Agency January 2007 - June 2007
Arvato Bertelsmann September 2005 - January 2007
Skills
Highly Adaptable, Quality Assurance, Writing, Public Relations, Media, Journalism, Adaptation, Politics, Legal Research, Government, Ringtail, Microsoft Office, Social Media, Political Science, Research
Education
Carleton University 2000 — 2005
Bachelor of Arts, Political Science
Algonquin College of Applied Arts and Technology 2011 — 2013
Certificate, Media Communications
Carson Tahoe Healthcare July 2015 - Present
eBay Enterprise January 2014 - March 2015
Alliance Family Services October 2013 - November 2013
ProNet Director of Business Development July 2012 - April 2013
Arvato Bertelsmann October 2012 - January 2013
Ainsworth Associates Mechanical Engineers September 2006 - May 2010
Bowman, Foster Associates September 2002 - September 2005
Skills
Microsoft Office, Teaching, Customer Service, Strategic Planning, Leadership, Community Outreach, Training, Teamwork, Public Speaking, Conflict Resolution, Program Development, Research, Team Building, Social Media, Social Networking, Coaching, Nonprofits, Marketing, Analyst Briefings, Communication, Presentations, Management, Security, Human Resources, Recruiting, Employee Relations, Program Management, Interviews, Organizational..., Budgets, Policy, Resume Writing, Time Management, Leadership Development, Business Development, Workshop Facilitation, Project Planning, System Administration, Supervisory Skills, Project Management, Team Leadership, Analysis, Proposal Writing, Fundraising, Change Management, Staff Development, SDLC, Coordination, Access, Process Improvement
Education
University of Phoenix-Sacramento Valley Campus 2013 — 2016
MSc-Master of Science in Counseling, Marriage and Family Therapy (MFT), 3.8/4.0 GPA
University of Phoenix-Reno 2011 — 2012
BSM, Business Administration Management, 3.77/4.0
University of Arizona
Life Sciences/Psychology
No VA Commity College
Associate of Arts (AA), Architecture Technology Program, 3.0/4.0
arvato Bertelsmann October 2014 - Present
Arvato Digital Services July 2013 - September 2014
Arvato Digital Services January 2012 - July 2013
ESN Interactive August 2010 - December 2011
Skills
Online Advertising, Web Analytics, Team Leadership, Affiliate Marketing, SEO, Social Media, Social Media Marketing, Google Analytics, Social Networking, E-commerce, Account Management, Data Analysis, SEM, Project Management, Lead Generation, Digital Marketing, Online Marketing, PPC, Google Adwords, Advertising, Marketing, Analytics, Marketing Communications, Email Marketing
Education
University of Minnesota - Carlson School of Management
Bachelor of Science in Business, Marketing, Supply Chain Management, Operations Management, Entrepreneurial Management
arvato bertelsmann September 2005 - Present
American Pharmacists Association 2005 - 2007
Picture Vision (Kodak subsidiary) 2000 - 2003
Music Educators National Conference 1995 - 2000
Skills
Print design, Web Design, Marketing Strategy, Trade Shows, Corporate Branding, Copywriting, SEO
Education
Champlain College
Associate's degree, Computer Science
University of Vermont
Bachelor of Science (BS), Art Teacher Education
Arvato Bertelsmann July 2014 - Present
George Mason University August 2013 - May 2014
Evolent Health May 2013 - August 2013
Center for International Student Access (CISA) August 2012 - May 2013
MyShore IT Solutions October 2010 - April 2012
Skills
jQuery, JavaScript, CSS, SQL, Java, AJAX, HTML 5, .NET, ASP.NET, MySQL, C#, Microsoft SQL Server, Visual Studio, ADO.NET, Front-end, MVC, XML, HTML, VB.NET, Databases, UML, Photoshop, WordPress, User Interface Design, User Experience, Firebug, Programming, OOP, Oracle SQL, ColorZilla, XSLT, XQuery, XPath, WCF Services, Entity Framework
Education
George Mason University 2012 — 2014
Master of Science (M.S.), Information Systems
Visvesvaraya Technological University 2005 — 2009
Bachelor of Engineering (BE), Computer Science
Arvato Bertelsmann June 2011 - Present
Translucent Networks & Securities June 2000 - Present
Walmart May 2008 - May 2011
TFE Group March 2000 - June 2000
Indigo Warehouses July 1997 - June 2000
Skills
Call Center, Outsourcing, BPO, Operations Management, Workforce Management, Security Operations, Employee Training, Warehouse Management, Standards Compliance, Computer Network..., Business Analysis, Business Networking, Inventory Control, Inventory Analysis, Human Resources, SAP
Education
ITT Technical Institute-Louisville 2000 — 2004
Associate's degree, Computer Engineering, 2.3
ITT Technical Institute-Louisville 2000 — 2004
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician
Arvato Bertelsmann May 2014 - Present
Zenith Logistics 2011 - May 2014
Athletes First 2012 - 2012
UPS October 2007 - September 2011
Skills
High levels of..., Ability to work under..., Strong verbal and..., Excellent..., Ability to adapt, Motivated to succeed, Strategic Planning, Supervising, Time Management, Microsoft Office, Customer Service, Microsoft Excel, Management, Logistics
Education
University of Louisville 2007 — 2012
Bachelor's degree, Sports Administration
Eastern Kentucky University 2005 — 2007
University of Louisville, Sports Management
Red Door Collaborative June 2014 - Present
arvato Bertelsmann January 2009 - May 2014
Barnes & Noble September 2007 - March 2011
Starbucks March 2002 - September 2007
Skills
Call Centers, Outsourcing, Account Management, Customer Service, BPO, CRM, Team Building, Team Leadership, Quality Management, COPC, Six Sigma, Motivation, CSAT, Employee Engagement, Training, Budgets, Forecasting, Strategy, Management, Leadership, Vendor Management, Customer Satisfaction, Customer Experience, Team Management, Leadership Development, Soft Skills
Education
California State University-Northridge 2006 — 2007
Bachelor of Arts (B.A.), English Language and Literature, General
Plexus Corp. July 2015 - Present
Chamberlain Group, Inc. June 2014 - Present
Brightstar Corp. April 2013 - June 2014
arvato Bertelsmann June 2012 - June 2013
Briggs Medical Supply July 2008 - April 2012
Medline Industries, Inc January 2006 - July 2008
WMS Gaming January 2005 - January 2006
Nippon Sharyo USA January 2000 - January 2005
Motorola Inc April 1990 - January 2000
Skills
Global Sourcing, Purchasing, Logistics, Negotiation, Supply Chain, Procurement, Product Development, SAP, Inventory Control, Manufacturing, Management, Cross-functional Team..., Forecasting, Inventory Management, Process Improvement, Sales
Education
Columbia College 2004 — 2006
International Business and Marketing
Columbia College
International Business
arvato Digital Services July 2014 - Present
arvato Entertainment January 2013 - July 2014
arvato Bertelsmann May 2011 - January 2013
The Signal and Urbanite September 2008 - May 2011
International Display (IDC) May 2006 - May 2011
Skills
Customer Service, Microsoft Excel, Account Management, PowerPoint, SAP, Microsoft Office, Sales, Microsoft Word, Management, Retail, Recruiting, Process Improvement, Sales Management, Business Development, Project Management, Research, Marketing, Team Management, Logistics Management, Revenue Forecasting, Teamwork, Professional..., Professional..., Training and..., Social Media, New Business Development, Customer Satisfaction
Education
Georgia State University - J. Mack Robinson College of Business 2007 — 2011
Bachelor of Business Administration in Marketing, Marketing
Arvato Bertelsmann June 2007 - Present
Arvato Bertelsmann May 2006 - June 2007
Arvato Bertelsmann October 2004 - May 2006
Arvato Bertelsmann June 2004 - October 2004
Arvato Bertelsmann July 2003 - May 2004
Kelly Services, Inc September 2002 - June 2003
Self employed September 2001 - September 2002
Tetra Tech, Inc April 1996 - June 2001
Skills
Business Intelligence, SAP BI/BW, Microsoft Excel, SAP, SAP BI, Webi, SAP BW, SQL, VBA, Information Design, Microsoft SQL Server, SAP R/3, ABAP, Project Management, SAP Portal, Tableau, Business Objects, SAP ERP, SAP Roles, Program Management, Microsoft Office, Access, Visio, Outlook, Integration, German, Spanish, SAP Authorisations, SharePoint, Microsoft Word, Brazilian Portuguese, SQL Server, Word, PowerPoint, Illustrator, Photoshop, Desktop Publishing, Typing, Video Editing, Kronos, Siebel, Process Improvement, Team Leadership, Management, Outsourcing, Business Process..., Business Analysis, CRM, Customer Satisfaction
Education
Georgia Tech 1990 — 1995
Chemistry
Rockmart High School 1985 — 1990
College Preparatory
Arvato Bertelsmann October 2009 - Present
ICT Group December 2006 - June 2010
Sitel 2005 - 2006
DecisionOne December 2000 - December 2005
Gateway 1995 - 2000
Gateway Computers 1995 - 2000
Skills
Call Center, BPO, Service Delivery, Customer Experience, Vendor Management, Process Management, Workforce Management, Process Improvement, Customer Retention, Performance Management, Outsourcing, Call Centers, Team Leadership, Cross-functional Team..., Management, Contact Centers, CRM, Telecommunications, People Development, Call Center Development
Education
Southern Nazarene University
School of Professional & Graduate Studies
arvato Bertelsmann February 2014 - Present
NC Farm Bureau July 2001 - April 2013
BPW NC 2010 - 2012
Skills
Customer Service, Recruiting, Call Centers, Team Building, Training
Education
Montreat College 2010 — 2013
Bachelor, Business Management
AB-Tech 1992 — 1994
AAS, Hotel Restaurant Management
Arvato Bertelsmann July 2008 - Present
Arvato Bertelsmann July 2005 - July 2008
Skills
Help Desk Support, System Administration, Distribution Logistics, Warehousing, Import Export, Software Documentation, Windows 7, Active Directory, Windows XP, Business Process..., DNS, DHCP, Logistics, Management, Microsoft Exchange, Operations Management, Process Improvement, Servers, Six Sigma, Supply Chain, Supply Chain Management, Vendor Management, System Deployment, Team Building
Education
Greenville Technical College 1992 — 1994
Associate's Degree, Accounting
Pole To Win International August 2014 - Present
John "Bad Dog" McCormack Foundation May 2012 - Present
Ronald McDonald House Charities of Memphis February 1990 - Present
arvato Bertelsmann September 2012 - July 2014
Harbor Freight Tools September 2011 - August 2012
Call Center Resources January 1994 - September 2011
Fujitsu October 2005 - December 2010
ePerformax January 2001 - January 2004
Center Partners January 2000 - January 2001
ePerformax January 1992 - January 1994
Skills
Retail, Vendor Management, Leadership, Start-ups, Telecommunications, Contract Negotiation, Staff Development, Radio, Call Center, BPO, Customer Experience, Operations Management, Outsourcing, Customer Satisfaction, Process Improvement, Team Leadership, Strategic Planning, Account Management, Performance Management, CRM, Workforce Management, Change Management, Coaching, Project Management, Management, Contact Centers, Business Development, Business Process..., Offshoring, Leadership Development, Employee Engagement, Service Delivery, P&L Management, Call Centers, Sales, Team Management, Team Building, Project Planning, Strategy, Lead Generation, Executive Management, New Business Development, Program Management, Training, Radio Broadcasting, Human Resources, Fundraising, Motivation, Public Speaking, Business Process
Education
University of Illinois at Chicago
Alta Gracia April 2015 - Present
Knights Apparel, Inc. March 2014 - April 2015
Arvato Bertelsmann January 2010 - March 2014
UPS May 2008 - January 2010
People's Tax Service December 2006 - April 2007
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Tax Preparation, Materials Management, Vendor Managed Inventory, Highly detail oriented, Analytical Skills, Customer Service, SAP, Problem Solving, Interpersonal Skill, Production Planning, Forecasting, Supply Chain Management, Logistics
Education
Clemson University 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration
Sports Management Worldwide 2014 — 2015
Football GM and Scouting
University of South Carolina Upstate 2006 — 2009
Bachelor of Science (B.S.), Business Administration
Bungie September 2015 - Present
Obscure Reference Games January 2015 - Present
Society Consulting July 2014 - September 2015
arvato Bertelsmann October 2008 - June 2014
Silicon Based November 2009 - January 2012
Skills
Data Entry, Customer Service, Quality Assurance, Technical Support, Training, Cloud Computing, Software Documentation, Client Relationship..., Proposal Development, Project Management, Management, Call Centers, Networking, CRM, Vendor Management, Team Leadership, Program Management, Team Management, Troubleshooting, Process Improvement, Mobile Devices
Education
College of the Canyons 2007 — 2009
Film/Cinema/Video Studies
Quartz Hill High School 2003 — 2005
Diploma, General Education
CSC June 2014 - Present
arvato Bertelsmann September 2012 - March 2014
Accenture usa April 2011 - September 2012
New Jersey American Water 2011 - 2012
BMW Manufacturing December 2008 - March 2011
Skills
Business Objects, SAP BI, Crystal Reports, ABAP, Business Intelligence, SAP R/3, Data Warehousing, SAP BW, SAP ERP, ETL, SAP Netweaver, SAP, Business Analysis, SAP Implementation, ERP, Data Migration, Data Modeling
Education
Southern Polytechnic State University 2004 — 2007
MS, computer Sciences
Southern Polytechnic State University 2004 — 2007
Master's Degree, Computer Science, 3.5
Georgia State University 2001 — 2004
Post Baccalaureat, Computer Science
arvato Bertelsmann August 2013 - Present
Choice Logistics August 2011 - March 2013
Archway Marketing Services August 2010 - July 2011
ModusLink August 2007 - August 2010
RR Donnelley June 2003 - August 2007
Zomax May 2001 - May 2003
IPC Print Services December 1998 - April 2001
iLogistix March 1992 - November 1998
Skills
Consultative Selling, New Business Development, Supply Chain Management, Manufacturing, Logistics, Sales Management, Contract Negotiation, Contract Negotiations, Solution Selling, Supply Chain, 3PL, Strategy Development, Business Strategy, Outsourcing, International Business, Strategy, Selling, Cross-functional Team..., B2B, Business Development, Leadership, CRM, Marketing Strategy, Business Intelligence, Integration, Procurement, Sourcing, Continuous Improvement, Marketing, E-commerce, Start-ups, Operations Management, SaaS, Warehousing, Business Process, Sales, Telecommunications, P&L Management, Inventory Management, Account Management, Sales Operations, Warehouse Management, Transportation..., Process Improvement, Pricing, Supply Chain...
Education
University of South Carolina-Columbia 1988 — 1990
Master of Education, Higher Education Administration
University of South Carolina-Columbia 1982 — 1986
Bachelor of Arts, Political Science
Saint Angela Academy - Aiken 1979 — 1982
High School Degree, General
Fitbit August 2013 - Present
Citi February 2012 - August 2013
Robert Half International October 2011 - February 2012
Arvato-Bertelsmann October 2010 - October 2011
Apple Inc January 2009 - October 2010
Apple Inc March 2005 - December 2008
MSL Design January 2007 - September 2007
Akimbo Systems Inc August 2006 - November 2006
Skills
Collections, Accounts Receivable, Microsoft Office, Customer Service, CRM, Time Management, Account Management, Employee Training, Accounting, NetSuite, Knowledge Transfer, Customer Support, Troubleshooting, Management, Financial Operations, QuickBooks, Building Customer..., CRM software, Administrative Support, Process Improvement, Account Reconciliation, Analysis, Finance, Microsoft Excel, Microsoft Word, Financial Analysis, Invoicing, Outlook, Leadership
Education
San Francisco State University 2003 — 2008
Bachelor of Arts
Arvato Bertelsmann 2007 - Present
Ford Motor Company August 1978 - March 2007
Skills
Manufacturing, Lean Manufacturing, Manufacturing Operations, Six Sigma, Supplier Quality, Quality System, Quality Management, Business Process..., Process Improvement, ISO, Testing, Engineering, Continuous Improvement, Automation, Manufacturing..., Training, Green Belt, Black Belt
Education
Ohio Northern University 1974 — 1978
BSME, Mechanical Engineering
Arvato Bertelsmann November 2014 - Present
Arvato Bertelsmann January 2014 - October 2014
Bank of America July 2013 - January 2014
M&T Bank January 2010 - October 2012
Jade Poetry Studio Inc. October 2009 - June 2011
Greatbatch, Inc. March 2004 - January 2010
Eastman Kodak Company September 2002 - February 2004
ViPS October 2001 - September 2002
Skills
SDLC, Testing, Quality Assurance, Process Improvement, Requirements Analysis, Agile Methodologies
Education
State University of New York at Buffalo - School of Management 2006 — 2008
MBA, Business Administration
The University of Texas at Dallas 2000 — 2001
Master of Science, Computer Science
Beijing University of Technology 1990 — 1996
Master of Science, Biomedical Engineering
Beijing University of Technology 1990 — 1996
Bachelor, Applied Physics
Arvato Bertelsmann February 2015 - Present
Bonded Fibers Midwest, Inc March 2011 - February 2015
G4S April 2007 - December 2010
Andes Candies LLC May 1978 - June 2006
Skills
Supervisory Skills, Safety Management, Policy, Administration, Manufacturing, Industrial Safety, Word, PowerPoint, Employee Relations, Program Management, Customer Relations, Compliance, Inspection, First Aid, Investigations, Workers Compensation, Safety Leadership, Forklift Operator, EHS, Safety Management..., Workplace Safety, Auditing, Hazard Analysis, Behavior Based Safety, Occupational Health, Industrial Hygiene, Accident Investigation, Risk Assessment, Construction Safety, Ergonomics, Risk Management, Safety Training, Training, Fall Protection, Employee Benefits, Safety Auditing, Hiring, Environmental Compliance, Microsoft Word, Hazard Recognition, Safety Culture, Customer Service, Incident Investigation, HSE auditing, MSDS, EPA, OHSAS18001, Hazard Identification, OSHA 30-Hour, HAZWOPER
Education
Ashford University 2008 — 2010
BA, Organizational Management/Public Safety
University of Wisconsin-Whitewater 1977 — 2005
Safety Studies, Women Studies
UCLA School of Law August 2015 - Present
Dos Coyotes Border Cafe November 2014 - Present
Law Office of James L. Keenan November 2014 - Present
Sarasas Ektra School March 2014 - October 2014
Capitol Campaigns January 2013 - December 2013
Wagner Kirkman Blaine Klomparens & Youmans LLP September 2012 - March 2013
Arvato Bertelsmann July 2011 - July 2012
Artist Kathe Burkhart January 2010 - December 2010
Councilmember Robert King Fong May 2010 - September 2010
Skills
Social Media, Public Relations, Fundraising, Event Planning, Nonprofits, Event Management, Research, Strategic Communications, Public Speaking, Microsoft Office, Customer Service, Political Campaigns, Social Media Marketing, Editing, Campaigns, Marketing Communications, Project Management, Social Networking, Politics, Advertising, Organization Skills, Cashiering, Food Service Operations, Food Safety
Education
New York University 2007 — 2011
Bachelor of Fine Arts (BFA), Fine and Studio Arts
Davis Senior High School 2004 — 2007
High School Diploma
Amazon September 2014 - Present
arvato BERTELSMANN June 2013 - September 2014
Lowe's Home Improvement October 2010 - July 2013
Lowe's Home Improvement March 2007 - October 2010
Skills
Succession Planning, New Hire Orientations, Employee Relations, Onboarding, Performance Management, Expense/Payroll..., Leadership Development..., Mentoring, Investigation, HR Policies, Hiring, Talent Acquisition, HRIS, Workforce Planning, Recruiting, Benefits Administration, Coaching, Human Resources, Training, Employee Engagement, Personnel Management, Payroll, Management, Policy, Interviews, Deferred Compensation, Temporary Placement, Talent Management, Leadership, Employee Benefits, FMLA, College Recruiting, Employee Training, Job Descriptions, Labor Relations, Applicant Tracking..., Time Management, Organizational..., Conflict Resolution, Leadership Development, Career Development, Resume Writing, PeopleSoft, Strategy, Legal Compliance, Contract Recruitment, Kronos, Performance Appraisal, Employment Law, Strategic HR
Education
University of Mary
Bachelor's degree, Human Resources Management, Business Management
The University of North Dakota
Red RIver High School
arvato digital services llc November 2013 - Present
arvato Bertelsmann January 2011 - October 2013
arvato I Bertelsmann January 2009 - December 2010
Skills
Online Marketing, E-commerce, Account Management, Content Marketing, Content Management, SEO, E-commerce SEO, Web Analytics, Website Localization, A/B testing, Conversion Optimization, Website Testing, Usability, Online-Marketing, E-Commerce, Account-Management, Strategisches Management, Projektmanagement, Social Media Marketing, Onlinewerbung, Marketingstrategie, CRM, Produktmanagement, Digital Strategy, Digital Marketing, Unternehmensführung
Education
Fachhochschule des Mittelstandes Bielefeld 2010 — 2012
Master of Arts (M.A.), New Media Management
Fachhochschule Osnabrück 2006 — 2008
Master of Arts (MA), Business Management
Universität Paderborn
Bachelor of Arts (BA), International Business Management
arvato Bertelsmann February 2009 - Present
Education
Ashworth University 2005 — 2012
Associate of Science (A.S.), Business Management