arvato digital services
Industry: Company
DescriptionArvato Entertainment, formerly Sonopress, is the CD and DVD replication business of Bertelsmann. Founded in 1958 to supply gramophone record for Bertelsmann's music club and music label businesses, Sonopress became the world's second biggest replicator of optical discs. Founded: 1958 Parent organization: Arvato Subsidiaries: Zomax/MPO Ireland Limited, Saturn Solutions Corp.,
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arvato digital services Employees
Employee
Years
Job
Industry
Melissa DeAngelo Melissa DeAngelo's arvato digital services Experience January 2011 - March 2012
Job Program Manager at Microsoft
Industry Information Technology and Services
Experience
Microsoft April 2014 - Present
Microsoft March 2012 - April 2014
Arvato Digital Services January 2011 - March 2012
Arvato Digital Services June 2010 - March 2011
Arvato Digital Services September 2009 - July 2010
BJG Architecture + Engineering August 2008 - September 2009
Girl Scouts of the USA September 2007 - August 2008
A Plus Animal Hospital January 2007 - September 2007
DePaul University May 2003 - October 2006
Weber Shandwick August 2005 - October 2005
Skills
Program Management, Business Process..., Cross-functional Team..., Leadership, Project Management, Nonprofits, Market Research, Management, Business Analysis, Analysis, Change Management, Data Analysis, Strategic Planning, Marketing, Budgets
Education
University of Nevada-Reno 2009 — 2011
MBA, Management
DePaul University 2001 — 2005
Bachelor of Arts, Women's and Gender Studies, Philosophy, Political Science
Microsoft April 2014 - Present
Microsoft March 2012 - April 2014
Arvato Digital Services January 2011 - March 2012
Arvato Digital Services June 2010 - March 2011
Arvato Digital Services September 2009 - July 2010
BJG Architecture + Engineering August 2008 - September 2009
Girl Scouts of the USA September 2007 - August 2008
A Plus Animal Hospital January 2007 - September 2007
DePaul University May 2003 - October 2006
Weber Shandwick August 2005 - October 2005
Skills
Program Management, Business Process..., Cross-functional Team..., Leadership, Project Management, Nonprofits, Market Research, Management, Business Analysis, Analysis, Change Management, Data Analysis, Strategic Planning, Marketing, Budgets
Education
University of Nevada-Reno 2009 — 2011
MBA, Management
DePaul University 2001 — 2005
Bachelor of Arts, Women's and Gender Studies, Philosophy, Political Science
Jonathan Sanden's arvato digital services Experience April 2012 - Present
Job Supply Chain Analyst at Arvato Digital Services
Industry Information Technology and Services
Experience
arvato digital services April 2012 - Present
Gulfstream Aerospace March 2011 - April 2012
RadioShack November 2009 - May 2011
Lockheed Martin June 2008 - February 2009
Skills
Procurement, Supply Chain, Process Improvement, Outsourcing, Supply Chain Management, SAP, Operations Management, Forecasting, Team Management, Leadership, Customer Service, Project Management, Team Leadership, Logistics, Microsoft Excel, Business Analysis, Microsoft Office, Six Sigma, Analysis, Project Planning, Team Building, Vendor Management, Purchasing, Business Process...
Education
College of the Canyons 2002 — 2005
Associate’s Degree, Business Administration and Management, General
arvato digital services April 2012 - Present
Gulfstream Aerospace March 2011 - April 2012
RadioShack November 2009 - May 2011
Lockheed Martin June 2008 - February 2009
Skills
Procurement, Supply Chain, Process Improvement, Outsourcing, Supply Chain Management, SAP, Operations Management, Forecasting, Team Management, Leadership, Customer Service, Project Management, Team Leadership, Logistics, Microsoft Excel, Business Analysis, Microsoft Office, Six Sigma, Analysis, Project Planning, Team Building, Vendor Management, Purchasing, Business Process...
Education
College of the Canyons 2002 — 2005
Associate’s Degree, Business Administration and Management, General
Rania Gobran Rania Gobran's arvato digital services Experience November 2011 - January 2012
Job Computer Technician at Vision Investment Group
Industry Telecommunications
Experience
Vision Investment Group February 2014 - Present
Manulife Financial October 2013 - January 2014
Conestoga College Institute of Technology and Advanced Learning February 2011 - February 2012
Arvato Digital Services November 2011 - January 2012
Telecom Egypt July 2003 - May 2010
Skills
Troubleshooting, Computer Hardware, Microsoft Office, Problem Solving, Windows, Operating Systems, Customer Service, Matlab, Teamwork, Access, Windows 7, XP, Network Security, Electronics, Word, Outlook, C, Linux, Excel, Programming, C++, PowerPoint, Administration, Active Directory, HTML, Visual Basic, Assembly, Analysis, Technical Writing, Security, Social Networking, Research, Dreamweaver, Databases, Customer Satisfaction, Hardware, SQL, Manufacturing, C#, Windows XP, Microsoft Excel
Education
Conestoga College 2011 — 2012
Certificate, Information Technology Application and technical support
Faculty of Engineering - Egypt 1995 — 2001
Bachelor degree, Electrical Engineer
Conestoga college
A+ Certified., Information Technology
Vision Investment Group February 2014 - Present
Manulife Financial October 2013 - January 2014
Conestoga College Institute of Technology and Advanced Learning February 2011 - February 2012
Arvato Digital Services November 2011 - January 2012
Telecom Egypt July 2003 - May 2010
Skills
Troubleshooting, Computer Hardware, Microsoft Office, Problem Solving, Windows, Operating Systems, Customer Service, Matlab, Teamwork, Access, Windows 7, XP, Network Security, Electronics, Word, Outlook, C, Linux, Excel, Programming, C++, PowerPoint, Administration, Active Directory, HTML, Visual Basic, Assembly, Analysis, Technical Writing, Security, Social Networking, Research, Dreamweaver, Databases, Customer Satisfaction, Hardware, SQL, Manufacturing, C#, Windows XP, Microsoft Excel
Education
Conestoga College 2011 — 2012
Certificate, Information Technology Application and technical support
Faculty of Engineering - Egypt 1995 — 2001
Bachelor degree, Electrical Engineer
Conestoga college
A+ Certified., Information Technology
Erik Jaco Erik Jaco's arvato digital services Experience July 2014 - Present
Job Banking Research Team at Arvato Digital Services
Industry Banking
Experience
Arvato Digital Services July 2014 - Present
Graybar July 2012 - August 2013
Texas Air National Guard 2002 - 2011
Skills
Customer Service, Inventory Management, Microsoft Excel, Budgets, Outlook, Pricing, Sales Management, Account Management, Sales, Negotiation, Direct Sales, Microsoft Office, Microsoft Word, Strategic Planning, Outside Sales, New Business Development, Leadership, Customer Satisfaction, Contract Negotiation
Education
Louisiana State University 2013 — 2014
Engineering
The University of Texas at Arlington 2006 — 2009
Bachelor of Business Administration (BBA), Finance, General
Baylor University 2004 — 2005
Arvato Digital Services July 2014 - Present
Graybar July 2012 - August 2013
Texas Air National Guard 2002 - 2011
Skills
Customer Service, Inventory Management, Microsoft Excel, Budgets, Outlook, Pricing, Sales Management, Account Management, Sales, Negotiation, Direct Sales, Microsoft Office, Microsoft Word, Strategic Planning, Outside Sales, New Business Development, Leadership, Customer Satisfaction, Contract Negotiation
Education
Louisiana State University 2013 — 2014
Engineering
The University of Texas at Arlington 2006 — 2009
Bachelor of Business Administration (BBA), Finance, General
Baylor University 2004 — 2005
Greg Keyzer's arvato digital services Experience February 2011 - January 2012
Job Graphic Design Professional
Industry Graphic Design
Experience
GK Graphics August 2005 - Present
Arvato Digital Services February 2011 - January 2012
Alutiiq Securities and Technologies, LLC January 2008 - December 2010
FedEx Office July 2004 - December 2007
Parks Printing October 2004 - November 2007
Skills
Adobe Creative Suite, Microsoft Office, Storyboarding, Digital Illustration, Vector Illustration, Drawing Skills, Graphic Design, Illustration, Layout, Concept Development, Video, Illustrator, Photoshop, QuarkXPress, Advertising, Packaging, InDesign, Corporate Identity, Creative Direction, Photography, Marketing
Education
The Art Institute of Charlotte 2005 — 2007
Associate of Applied Science, Graphic Design
Central Piedmont Community College 2004 — 2005
Associate of Applied Science, Graphic Arts and Imaging Technology
GK Graphics August 2005 - Present
Arvato Digital Services February 2011 - January 2012
Alutiiq Securities and Technologies, LLC January 2008 - December 2010
FedEx Office July 2004 - December 2007
Parks Printing October 2004 - November 2007
Skills
Adobe Creative Suite, Microsoft Office, Storyboarding, Digital Illustration, Vector Illustration, Drawing Skills, Graphic Design, Illustration, Layout, Concept Development, Video, Illustrator, Photoshop, QuarkXPress, Advertising, Packaging, InDesign, Corporate Identity, Creative Direction, Photography, Marketing
Education
The Art Institute of Charlotte 2005 — 2007
Associate of Applied Science, Graphic Design
Central Piedmont Community College 2004 — 2005
Associate of Applied Science, Graphic Arts and Imaging Technology
Andreas Kramer's arvato digital services Experience February 2008 - August 2008
Job Director, Market Development Americas at HARMAN
Industry Consumer Electronics
Experience
HARMAN May 2009 - Present
L.A. Turbine August 2008 - April 2009
Arvato Digital Services February 2008 - August 2008
Arvato Digital Services May 2007 - February 2008
Arvato Services, Bertelsmann November 2004 - May 2007
Arvato Services, Bertelsmann January 2003 - November 2004
Dresdner Bank July 1994 - June 1996
Skills
Recruiting, E-commerce, Project Management, Sales, Marketing, Consulting, Banking, Outsourcing, Cross-functional Team..., Business Development, New Business Development, Account Management, Process Improvement, Program Management, Business Strategy, Product Development, Strategic Planning, Vendor Management, Sales Management, Consumer Electronics, Business Process..., Product Marketing, B2B, CRM, Retail, Forecasting, Team Building, Product Management, Supply Chain, Leadership, Operations Management, International Business, Competitive Analysis, Strategic Partnerships, Strategy, Start-ups, P&L Management
Education
University of California, San Diego 2001 — 2003
Doctor, Business Administration
International School of Management 1997 — 2001
Bachelor, Business Administration
HARMAN May 2009 - Present
L.A. Turbine August 2008 - April 2009
Arvato Digital Services February 2008 - August 2008
Arvato Digital Services May 2007 - February 2008
Arvato Services, Bertelsmann November 2004 - May 2007
Arvato Services, Bertelsmann January 2003 - November 2004
Dresdner Bank July 1994 - June 1996
Skills
Recruiting, E-commerce, Project Management, Sales, Marketing, Consulting, Banking, Outsourcing, Cross-functional Team..., Business Development, New Business Development, Account Management, Process Improvement, Program Management, Business Strategy, Product Development, Strategic Planning, Vendor Management, Sales Management, Consumer Electronics, Business Process..., Product Marketing, B2B, CRM, Retail, Forecasting, Team Building, Product Management, Supply Chain, Leadership, Operations Management, International Business, Competitive Analysis, Strategic Partnerships, Strategy, Start-ups, P&L Management
Education
University of California, San Diego 2001 — 2003
Doctor, Business Administration
International School of Management 1997 — 2001
Bachelor, Business Administration
Linda Weg Linda Weg's arvato digital services Experience April 2010 - May 2011
Job Membership Development at Provisors
Industry Civic & Social Organization
Experience
Provisors June 2012 - Present
Provisors May 2011 - June 2012
Arvato Digital Services April 2010 - May 2011
Ashley Furniture Home Stores August 2009 - March 2010
Princess Cruises June 2007 - June 2009
Skills
Customer Service, Team Building, Coaching, Strategic Planning, Leadership, Team Leadership, Sales, Process Improvement, Conflict Resolution, Employee Relations, Multi Tasking, Risk Management, Policy, Recruiting, Training, Analysis, Leadership Development, Finance, Organizational..., Management, Small Business, Entrepreneurship
Education
California Lutheran University 2015 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2012 — 2014
Bachelor of Arts (B.A.), Business Administration, Management and Operations
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Provisors June 2012 - Present
Provisors May 2011 - June 2012
Arvato Digital Services April 2010 - May 2011
Ashley Furniture Home Stores August 2009 - March 2010
Princess Cruises June 2007 - June 2009
Skills
Customer Service, Team Building, Coaching, Strategic Planning, Leadership, Team Leadership, Sales, Process Improvement, Conflict Resolution, Employee Relations, Multi Tasking, Risk Management, Policy, Recruiting, Training, Analysis, Leadership Development, Finance, Organizational..., Management, Small Business, Entrepreneurship
Education
California Lutheran University 2015 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2012 — 2014
Bachelor of Arts (B.A.), Business Administration, Management and Operations
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Christopher Raghubar Christopher Raghubar's arvato digital services Experience January 2007 - June 2007
Job “A clear and attentive communicator, with a fresh perspective.”
Industry Media Production
Experience
The National Benefit Authority October 2012 - July 2015
The Shoebox January 2012 - April 2012
Sudden Storm Entertainment May 2011 - August 2011
Hat World / Lids.com January 2009 - July 2011
Arvato Digital Services January 2007 - June 2007
Skills
Media Production, Children's Media, Communication, Creative Writing, News Writing, Content Writing, Flash, Video Editing, Logo Design, Management, Operations Management, Retail, Sales, Film
Education
Centennial College 2010 — 2011
Post Graduate Diploma, Children's Entertainment Writing, Production & Management
The National Benefit Authority October 2012 - July 2015
The Shoebox January 2012 - April 2012
Sudden Storm Entertainment May 2011 - August 2011
Hat World / Lids.com January 2009 - July 2011
Arvato Digital Services January 2007 - June 2007
Skills
Media Production, Children's Media, Communication, Creative Writing, News Writing, Content Writing, Flash, Video Editing, Logo Design, Management, Operations Management, Retail, Sales, Film
Education
Centennial College 2010 — 2011
Post Graduate Diploma, Children's Entertainment Writing, Production & Management
Michelle Bainbridge's arvato digital services Experience March 2010 - May 2010
Job Customer Support Representative at exactEarth Ltd
Industry Information Technology and Services
Experience
exactEarth Ltd May 2013 - Present
exactEarth Ltd February 2012 - Present
Descartes Systems Group November 2010 - May 2013
Arvato Digital Services March 2010 - May 2010
CenterBeam December 2008 - January 2010
Sitel February 2003 - December 2008
Skills
Windows 7, Active Directory, Troubleshooting, BMC Remedy, Windows Server, XP, Network Administration, Firewalls, IT Operations, Microsoft SQL Server, Servers, Technical Support, Microsoft Exchange, ITIL, System Administration, IT Management, VMware, Help Desk Support, Virtualization, Computer Hardware, Operating Systems, Blackberry, DNS, Software Installation, System Deployment, Blackberry Enterprise...
Education
Conestoga College 2011 — 2011
Network Administration Systems Engineering, Network Administration Systems Engineering
Conestoga College 2011 — 2011
New Brunswick Community College 1994 — 1996
Certificate, Office Technology
exactEarth Ltd May 2013 - Present
exactEarth Ltd February 2012 - Present
Descartes Systems Group November 2010 - May 2013
Arvato Digital Services March 2010 - May 2010
CenterBeam December 2008 - January 2010
Sitel February 2003 - December 2008
Skills
Windows 7, Active Directory, Troubleshooting, BMC Remedy, Windows Server, XP, Network Administration, Firewalls, IT Operations, Microsoft SQL Server, Servers, Technical Support, Microsoft Exchange, ITIL, System Administration, IT Management, VMware, Help Desk Support, Virtualization, Computer Hardware, Operating Systems, Blackberry, DNS, Software Installation, System Deployment, Blackberry Enterprise...
Education
Conestoga College 2011 — 2011
Network Administration Systems Engineering, Network Administration Systems Engineering
Conestoga College 2011 — 2011
New Brunswick Community College 1994 — 1996
Certificate, Office Technology
Branigan Buecheler Branigan Buecheler's arvato digital services Experience February 2012 - April 2013
Job Associate Director Human Resources at Puma Biotechnology, Inc.
Industry Human Resources
Experience
Puma Biotechnology, Inc. April 2015 - Present
Puma Biotechnology, Inc. October 2013 - April 2015
Puma Biotechnology, Inc. April 2013 - September 2013
Arvato Digital Services February 2012 - April 2013
Amgen (via SMCI) February 2011 - February 2012
Canon Recruiting Group, LLC December 2010 - February 2011
Nexus IS April 2008 - October 2010
US Bank January 2007 - March 2008
Encore Staffing, Inc 2007 - 2008
Skills
Human Resources, Benefits Administration, HRIS, HRIS Database Management, Pension Administration, HR Policies, Employee Relations, Employee Orientations, Recruiting, Training, Employee Wellness..., Team Building, Ultipro, Kronos, Outlook, WebEx, SharePoint, Microsoft Excel, Performance Management, Employee Benefits, Interviews, New Hire Orientations, Access
Education
California State University-Northridge
B.S., Business Management
College of the Canyons
A.A.
Cuesta College
Puma Biotechnology, Inc. April 2015 - Present
Puma Biotechnology, Inc. October 2013 - April 2015
Puma Biotechnology, Inc. April 2013 - September 2013
Arvato Digital Services February 2012 - April 2013
Amgen (via SMCI) February 2011 - February 2012
Canon Recruiting Group, LLC December 2010 - February 2011
Nexus IS April 2008 - October 2010
US Bank January 2007 - March 2008
Encore Staffing, Inc 2007 - 2008
Skills
Human Resources, Benefits Administration, HRIS, HRIS Database Management, Pension Administration, HR Policies, Employee Relations, Employee Orientations, Recruiting, Training, Employee Wellness..., Team Building, Ultipro, Kronos, Outlook, WebEx, SharePoint, Microsoft Excel, Performance Management, Employee Benefits, Interviews, New Hire Orientations, Access
Education
California State University-Northridge
B.S., Business Management
College of the Canyons
A.A.
Cuesta College
Connie Helms's arvato digital services Experience August 2007 - August 2008
Job Custodian at Buncombe County Schools
Industry Education Management
Experience
Buncombe County Schools September 2012 - Present
JoAnn Fabrics and Crafts April 2012 - June 2012
Walmart Stores November 2011 - February 2012
Stacie’s Personal Care Services January 2011 - November 2011
Walmart Stores May 2009 - December 2010
Johnson Insurance Agency August 2008 - May 2009
Arvato Digital Services August 2007 - August 2008
Gray Insurance February 2003 - August 2007
Allstate Insurance~Joyce Boyett Agency February 2002 - February 2003
State Farm Insurance May 1990 - February 2002
Skills
Insurance Background, Retail, Medical Field, Custodians, Sales
Education
Asheville-Buncombe Technical Community College 1983 — 1985
N/A, Business Administration and Management, General
North Buncombe High School 1979 — 1983
Diploma, Business Administration and Management, General
Buncombe County Schools September 2012 - Present
JoAnn Fabrics and Crafts April 2012 - June 2012
Walmart Stores November 2011 - February 2012
Stacie’s Personal Care Services January 2011 - November 2011
Walmart Stores May 2009 - December 2010
Johnson Insurance Agency August 2008 - May 2009
Arvato Digital Services August 2007 - August 2008
Gray Insurance February 2003 - August 2007
Allstate Insurance~Joyce Boyett Agency February 2002 - February 2003
State Farm Insurance May 1990 - February 2002
Skills
Insurance Background, Retail, Medical Field, Custodians, Sales
Education
Asheville-Buncombe Technical Community College 1983 — 1985
N/A, Business Administration and Management, General
North Buncombe High School 1979 — 1983
Diploma, Business Administration and Management, General
Elod Nagy Elod Nagy's arvato digital services Experience July 2012 - September 2012
Job Associate Field Engineer at Emerson Process Management
Industry Industrial Automation
Experience
Emerson Process Management December 2014 - Present
Emerson Process Management January 2013 - September 2014
Arvato Digital Services July 2012 - September 2012
Skills
Engineering, Project Engineering, Automation, Process Control, AutoCAD, PLC, Matlab, SCADA, DCS, Electrical Engineering, Power Plants, Microsoft Office, Process Automation
Education
Universitatea Tehnică din Cluj-Napoca 2012 — 2014
Master's Degree, Applied Computer Science in Complex Systems Engineering
Universitatea „Petru Maior” din Târgu-Mureș 2008 — 2012
Bachelor's Degree, Applied Computer Science in Automation
Bolyai Farkas Theoretical High School 2004 — 2008
High School, Mathematics and Computer Science
Emerson Process Management December 2014 - Present
Emerson Process Management January 2013 - September 2014
Arvato Digital Services July 2012 - September 2012
Skills
Engineering, Project Engineering, Automation, Process Control, AutoCAD, PLC, Matlab, SCADA, DCS, Electrical Engineering, Power Plants, Microsoft Office, Process Automation
Education
Universitatea Tehnică din Cluj-Napoca 2012 — 2014
Master's Degree, Applied Computer Science in Complex Systems Engineering
Universitatea „Petru Maior” din Târgu-Mureș 2008 — 2012
Bachelor's Degree, Applied Computer Science in Automation
Bolyai Farkas Theoretical High School 2004 — 2008
High School, Mathematics and Computer Science
Jasmine Houston Jasmine Houston's arvato digital services Experience 2010 - 2010
Job .
Industry Accounting
Experience
Gregory Funding September 2014 - Present
Self Employed October 2010 - September 2014
Arvato Digital Services 2010 - 2010
Westfield 2008 - 2010
NBC Universal 2007 - 2007
Arvato Services Inc. 2000 - 2007
Financial Relations Board 1998 - 2000
Skills
Forecasting, Strategic Planning, Management, Customer Service, Microsoft Excel, Human Resources, Budgets, Process Improvement, Account Management, Operations Management, Business Process..., Microsoft Word, Team Building, Microsoft Office, Visio, Program Management, Change Management, Accounting
Education
California State University-Northridge
B.S., Business Administration, Finance
Gregory Funding September 2014 - Present
Self Employed October 2010 - September 2014
Arvato Digital Services 2010 - 2010
Westfield 2008 - 2010
NBC Universal 2007 - 2007
Arvato Services Inc. 2000 - 2007
Financial Relations Board 1998 - 2000
Skills
Forecasting, Strategic Planning, Management, Customer Service, Microsoft Excel, Human Resources, Budgets, Process Improvement, Account Management, Operations Management, Business Process..., Microsoft Word, Team Building, Microsoft Office, Visio, Program Management, Change Management, Accounting
Education
California State University-Northridge
B.S., Business Administration, Finance
William Basnight William Basnight's arvato digital services Experience March 2006 - July 2009
Job RSC at AT&T
Industry Telecommunications
Experience
AT&T 2014 - Present
Flextronics/RTS July 2009 - October 2013
Arvato Digital Services March 2006 - July 2009
DataStarUSA September 2004 - October 2004
Permond Solutions September 2001 - January 2002
Broadwing Communications July 2000 - August 2001
US Army July 1996 - July 2000
Skills
Network Administration, Wireless, Switches, Customer Retention, Routers, Hardware, Technical Support, Team Building, Testing
Education
Central Texas College 2003 — 2005
Associates, Network Systems Administration
College of the Albemarle
AT&T 2014 - Present
Flextronics/RTS July 2009 - October 2013
Arvato Digital Services March 2006 - July 2009
DataStarUSA September 2004 - October 2004
Permond Solutions September 2001 - January 2002
Broadwing Communications July 2000 - August 2001
US Army July 1996 - July 2000
Skills
Network Administration, Wireless, Switches, Customer Retention, Routers, Hardware, Technical Support, Team Building, Testing
Education
Central Texas College 2003 — 2005
Associates, Network Systems Administration
College of the Albemarle
Milissa Imperial Milissa Imperial's arvato digital services Experience January 2011 - August 2013
Job Traveling/Professional Make Up Artist, Sales, Customer Service and Marketing
Industry Cosmetics
Experience
Motives by Loren Ridinger April 2014 - Present
Self Employed - Makeup Artist June 2009 - May 2014
Arvato Digital Services January 2011 - August 2013
Westech International, Inc. April 2010 - June 2010
team TAG June 2009 - July 2009
Cunard Lines November 2006 - November 2007
Bank of America June 2005 - August 2006
Target August 2004 - June 2005
Skills
Type 65 WPM, Filing, Copying, Fax, Customer Service, Customer Satisfaction, Customer Insight, Customer Oriented, Administrative..., Microsoft Office, Office Administration, Front Office, Phone Skills, Phone Etiquette, Answering Phones, Question Answering, Managed Money, Credit Card Transaction..., Cash Flow, Cashiering, Cash Receipts, Checks, Marketing, Product Marketing, Account Management, Order Management, Order Fulfillment, Order Processing, Sales Order Processing, SAP, Lotus Notes, SharePoint, Kana, AS400 system, Website Navigation..., Sales Process, Direct Marketing, Direct Sales, Organization, Multi-tasking Skills, Multi-tasking..., Web Services, Cosmetology, Makeup Artistry, Cosmetics, Stage Make-up, Cosmetic Sales, Call Centers, Customer Experience, Outlook
Education
Western Beauty Institute 2007 — 2009
Certification, Cosmetology, Barber/Styling, and Nail Instructor, 3.8
Western Beauty Institute 2007 — 2009
Cosmetology, Cosmetology/Cosmetologist, General
Antelope Valley College 2004 — 2005
General Studies
Little Rock High School 2000 — 2004
Diploma, General Studies
Motives by Loren Ridinger April 2014 - Present
Self Employed - Makeup Artist June 2009 - May 2014
Arvato Digital Services January 2011 - August 2013
Westech International, Inc. April 2010 - June 2010
team TAG June 2009 - July 2009
Cunard Lines November 2006 - November 2007
Bank of America June 2005 - August 2006
Target August 2004 - June 2005
Skills
Type 65 WPM, Filing, Copying, Fax, Customer Service, Customer Satisfaction, Customer Insight, Customer Oriented, Administrative..., Microsoft Office, Office Administration, Front Office, Phone Skills, Phone Etiquette, Answering Phones, Question Answering, Managed Money, Credit Card Transaction..., Cash Flow, Cashiering, Cash Receipts, Checks, Marketing, Product Marketing, Account Management, Order Management, Order Fulfillment, Order Processing, Sales Order Processing, SAP, Lotus Notes, SharePoint, Kana, AS400 system, Website Navigation..., Sales Process, Direct Marketing, Direct Sales, Organization, Multi-tasking Skills, Multi-tasking..., Web Services, Cosmetology, Makeup Artistry, Cosmetics, Stage Make-up, Cosmetic Sales, Call Centers, Customer Experience, Outlook
Education
Western Beauty Institute 2007 — 2009
Certification, Cosmetology, Barber/Styling, and Nail Instructor, 3.8
Western Beauty Institute 2007 — 2009
Cosmetology, Cosmetology/Cosmetologist, General
Antelope Valley College 2004 — 2005
General Studies
Little Rock High School 2000 — 2004
Diploma, General Studies
Veronica Davis Veronica Davis's arvato digital services Experience October 2012 - December 2012
Job Customer Service Representative at Paterson Pacific Paper
Industry Paper & Forest Products
Experience
Paterson Pacific Paper October 2013 - Present
ProNet Reno July 2013 - October 2013
STS Staffing March 2013 - July 2013
Praxis Associates, Inc. March 2013 - July 2013
OfficeTeam 2012 - 2013
Arvato Digital Services October 2012 - December 2012
Midpeninsula Regional Open Space District October 2006 - July 2012
San Jose State University March 2008 - December 2009
De Anza College June 2005 - June 2008
De Anza College Bookstore June 2003 - June 2005
Skills
Research, Community Outreach, Nonprofits, Sustainability, Event Planning, Fundraising, Data Analysis, Microsoft Office, Environmental Issues, Biodiversity, PowerPoint, GIS, Volunteer Management, Government, Workshop Facilitation, Microsoft Excel, Microsoft Word, Public Speaking, Editing, Teaching, Environmental Awareness, Social Media, Microsoft Publisher, Mac, Wildlife Conservation, Organization &..., General Office Skills, Tutoring, Environmental Science, Ecology, Office Administration, ArcGIS, Computer Proficiency, wildlife corridor, Scientific Writing, Laboratory Skills, Open Office, Problem Solving, Collaboration, Multi-line Phone, Office Equipment, Office 2010, Mas 90
Education
De Anza College 2004 — 2007
Associate of Science (A.S.), Biodiversity
Paterson Pacific Paper October 2013 - Present
ProNet Reno July 2013 - October 2013
STS Staffing March 2013 - July 2013
Praxis Associates, Inc. March 2013 - July 2013
OfficeTeam 2012 - 2013
Arvato Digital Services October 2012 - December 2012
Midpeninsula Regional Open Space District October 2006 - July 2012
San Jose State University March 2008 - December 2009
De Anza College June 2005 - June 2008
De Anza College Bookstore June 2003 - June 2005
Skills
Research, Community Outreach, Nonprofits, Sustainability, Event Planning, Fundraising, Data Analysis, Microsoft Office, Environmental Issues, Biodiversity, PowerPoint, GIS, Volunteer Management, Government, Workshop Facilitation, Microsoft Excel, Microsoft Word, Public Speaking, Editing, Teaching, Environmental Awareness, Social Media, Microsoft Publisher, Mac, Wildlife Conservation, Organization &..., General Office Skills, Tutoring, Environmental Science, Ecology, Office Administration, ArcGIS, Computer Proficiency, wildlife corridor, Scientific Writing, Laboratory Skills, Open Office, Problem Solving, Collaboration, Multi-line Phone, Office Equipment, Office 2010, Mas 90
Education
De Anza College 2004 — 2007
Associate of Science (A.S.), Biodiversity
Chris Viscito Chris Viscito's arvato digital services Experience February 2009 - April 2010
Job Delivering project, system and process solutions to improve your business
Industry Professional Training & Coaching
Experience
Comerica Bank March 2015 - Present
Comerica Bank November 2013 - March 2015
Comerica Bank April 2010 - November 2013
arvato Digital Services February 2009 - April 2010
arvato Digital Services June 2009 - November 2009
arvato Digital Services February 2009 - June 2009
Comerica July 2008 - February 2009
Comerica Bank August 2007 - July 2008
Capital One Bank May 2006 - June 2007
Sears, Roebuck and Co. June 2005 - May 2006
Skills
Adobe Creative Suite, Adobe Captivate, Microsoft Office, SharePoint, Reporting & Analysis, Training, Management, Banking, Loans, Retail Banking, Commercial Banking, Leadership, Customer Service, Small Business Lending, Consumer Lending, Operations Management, Lines Of Credit, Finance, Banking Relationships, Commercial Lending, Branch Management, Financial Analysis, Deposits, Team Leadership, Mortgage Lending, Treasury Management, Coaching, Financial Services, Bank Secrecy Act, Portfolio Management, Mortgage Banking, Relationship Management, Team Building, Selling, Call Centers, Banking Operations, Training & Development, Technical Training, Training Delivery, Credit Risk, Employee Training, Financial Management, Quality Auditing
Education
Collin College 2008 — 2008
Certification, Training & Development, 4.0
University of North Texas 2000 — 2004
Bachelor of Science, Criminal Justice
North Garland High School 1996 — 2000
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Comerica Bank March 2015 - Present
Comerica Bank November 2013 - March 2015
Comerica Bank April 2010 - November 2013
arvato Digital Services February 2009 - April 2010
arvato Digital Services June 2009 - November 2009
arvato Digital Services February 2009 - June 2009
Comerica July 2008 - February 2009
Comerica Bank August 2007 - July 2008
Capital One Bank May 2006 - June 2007
Sears, Roebuck and Co. June 2005 - May 2006
Skills
Adobe Creative Suite, Adobe Captivate, Microsoft Office, SharePoint, Reporting & Analysis, Training, Management, Banking, Loans, Retail Banking, Commercial Banking, Leadership, Customer Service, Small Business Lending, Consumer Lending, Operations Management, Lines Of Credit, Finance, Banking Relationships, Commercial Lending, Branch Management, Financial Analysis, Deposits, Team Leadership, Mortgage Lending, Treasury Management, Coaching, Financial Services, Bank Secrecy Act, Portfolio Management, Mortgage Banking, Relationship Management, Team Building, Selling, Call Centers, Banking Operations, Training & Development, Technical Training, Training Delivery, Credit Risk, Employee Training, Financial Management, Quality Auditing
Education
Collin College 2008 — 2008
Certification, Training & Development, 4.0
University of North Texas 2000 — 2004
Bachelor of Science, Criminal Justice
North Garland High School 1996 — 2000
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Dhanushka Kumarasinghe's arvato digital services Experience September 2010 - May 2014
Job Microsoft Program Trainer at Arvato Digital Services
Industry Outsourcing/Offshoring
Experience
Arvato Digital Services September 2010 - May 2014
Arvato Digital Services October 2007 - May 2014
Cinemark 22 October 2005 - October 2007
Skills
Training, Editing, Analysis, Customer Service, Call Centers, Management, Project Management, Working Abroad, Account Management, Research, Team Building
Education
California State University-Dominguez Hills 2014 — 2016
Communications - Public Relations, Communications
California State University-Northridge 2008 — 2009
Film and Television Production
Antelope Valley College 2005 — 2008
General Education
Rosamond High School 2001 — 2005
High School Diploma
Arvato Digital Services September 2010 - May 2014
Arvato Digital Services October 2007 - May 2014
Cinemark 22 October 2005 - October 2007
Skills
Training, Editing, Analysis, Customer Service, Call Centers, Management, Project Management, Working Abroad, Account Management, Research, Team Building
Education
California State University-Dominguez Hills 2014 — 2016
Communications - Public Relations, Communications
California State University-Northridge 2008 — 2009
Film and Television Production
Antelope Valley College 2005 — 2008
General Education
Rosamond High School 2001 — 2005
High School Diploma
Christine Dyer Christine Dyer's arvato digital services Experience April 2012 - February 2013
Job Field Interviewer at NORC at the University of Chicago
Industry Research
Experience
NORC at the University of Chicago August 2014 - Present
Westat July 2013 - August 2014
Arvato Digital Services April 2012 - February 2013
Lyon County School District October 2007 - June 2011
Skills
Data Collection, Data Analysis, Public Health, Report Writing, Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, Vocalist, Artistic Abilities, Drawing, Acrylic Painting, Oil Painting, Singing
Education
Colorado Technical University 2005 — 2006
San Joaquin Delta College 1994 — 2003
East Union High School 1990 — 1994
NORC at the University of Chicago August 2014 - Present
Westat July 2013 - August 2014
Arvato Digital Services April 2012 - February 2013
Lyon County School District October 2007 - June 2011
Skills
Data Collection, Data Analysis, Public Health, Report Writing, Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, Vocalist, Artistic Abilities, Drawing, Acrylic Painting, Oil Painting, Singing
Education
Colorado Technical University 2005 — 2006
San Joaquin Delta College 1994 — 2003
East Union High School 1990 — 1994
Kenneth Goldstein Kenneth Goldstein's arvato digital services Experience 2008 - 2008
Job Principal, STEP UP Systems Group LLC
Industry Information Technology and Services
Experience
STEP UP Systems Group LLC July 2007 - Present
Attunity 2002 - Present
LIKP Systems Inc. November 1996 - Present
Abbott March 2012 - February 2013
Eby-Brown April 2009 - July 2009
Grainger February 2008 - February 2009
Central Garden & Pet August 2006 - January 2008
Arvato Digital Services 2008 - 2008
Cardinal Health 2005 - 2007
Shure Incorporated December 2005 - December 2005
Skills
ABAP, SD, SAPScript, SAP R/3, SAP, ECC, ERP, Integration, Smartforms, Business Analysis, Project Implementation
Education
DePaul University 1995 — 1995
CCP, Systems/Computer Science
University of Michigan - Stephen M. Ross School of Business 1986 — 1988
BBA
University of Michigan 1984 — 1988
Masters, Business/Accounting
STEP UP Systems Group LLC July 2007 - Present
Attunity 2002 - Present
LIKP Systems Inc. November 1996 - Present
Abbott March 2012 - February 2013
Eby-Brown April 2009 - July 2009
Grainger February 2008 - February 2009
Central Garden & Pet August 2006 - January 2008
Arvato Digital Services 2008 - 2008
Cardinal Health 2005 - 2007
Shure Incorporated December 2005 - December 2005
Skills
ABAP, SD, SAPScript, SAP R/3, SAP, ECC, ERP, Integration, Smartforms, Business Analysis, Project Implementation
Education
DePaul University 1995 — 1995
CCP, Systems/Computer Science
University of Michigan - Stephen M. Ross School of Business 1986 — 1988
BBA
University of Michigan 1984 — 1988
Masters, Business/Accounting
Gabriel Lucuta Gabriel Lucuta's arvato digital services Experience 2009 - 2010
Job Producer/Videographer/Photographer/Promoter and Owner of Shadowhand Media
Industry Media Production
Experience
Shadowhand Media October 2011 - Present
Pepino Flooring May 2013 - Present
D.O.R. Contracting (Raytheon Canada) August 2012 - November 2012
Strong Start March 2012 - April 2012
Conestoga Connected January 2012 - April 2012
Arvato Digital Services 2009 - 2010
Sobeys January 2008 - August 2008
QLO Management Inc. July 2006 - September 2006
Skills
Photography, Editing, Attention To Detail, Videography, Final Cut Studio, Microsoft Office, Cinematography, Production, Problem Solving, Customer Service, Final Cut Pro, Audio, Camera, Video, Adobe Creative Suite, Video Editing, Word, Digital Photography, Broadcast Television, Post Production, Social Media
Education
life 1989 — 2015
experience, Experiences
Conestoga College 2010 — 2012
Broadcast Television Diploma, Television Broadcasting Technology/Technician
Wilfrid Laurier University 2008 — 2009
Communications, Communications, Media and General Arts Courses
Cameron Heights C.I. 2003 — 2008
OSSD, Independent Film Production, 11-12
Shadowhand Media October 2011 - Present
Pepino Flooring May 2013 - Present
D.O.R. Contracting (Raytheon Canada) August 2012 - November 2012
Strong Start March 2012 - April 2012
Conestoga Connected January 2012 - April 2012
Arvato Digital Services 2009 - 2010
Sobeys January 2008 - August 2008
QLO Management Inc. July 2006 - September 2006
Skills
Photography, Editing, Attention To Detail, Videography, Final Cut Studio, Microsoft Office, Cinematography, Production, Problem Solving, Customer Service, Final Cut Pro, Audio, Camera, Video, Adobe Creative Suite, Video Editing, Word, Digital Photography, Broadcast Television, Post Production, Social Media
Education
life 1989 — 2015
experience, Experiences
Conestoga College 2010 — 2012
Broadcast Television Diploma, Television Broadcasting Technology/Technician
Wilfrid Laurier University 2008 — 2009
Communications, Communications, Media and General Arts Courses
Cameron Heights C.I. 2003 — 2008
OSSD, Independent Film Production, 11-12
Sandra Verrier Sandra Verrier's arvato digital services Experience July 2010 - October 2010
Job Group Retirement Solutions at Manulife Financial
Industry Financial Services
Experience
Manulife Financial April 2014 - Present
Manulife Financial November 2012 - April 2014
CompX March 2012 - November 2012
Aditya Birla Minacs April 2011 - February 2012
Arvato Digital Services July 2010 - October 2010
Arvato Digital Services May 2009 - June 2010
Arvato Digital Services February 2008 - March 2009
Arvato Digital Services December 2006 - January 2008
Skills
Call Center, Customer Satisfaction, Coaching, Mentoring, Customer Service, Training & Development, Leadership, Training, Program Management, Call Centers, Employee Training, Business Analysis, Process Improvement, Quality Assurance, Performance Management, Management, CRM, Team Management, Six Sigma, Team Leadership, Project Management, Analysis, Start-ups, Outsourcing, Vendor Management, Operations Management, Customer Experience, Software Documentation, New Business Development, Contact Centers, Budgets, Strategic Planning, BPO, Strategy, Analytics, Business Process..., Change Management, Cross-functional Team..., Call Center Development
Education
McGill University 1995 — 1999
Bachelor's of Arts, Sociology
Dawson College 1991 — 1993
D.E.C, Honors Liberal Arts
Manulife Financial April 2014 - Present
Manulife Financial November 2012 - April 2014
CompX March 2012 - November 2012
Aditya Birla Minacs April 2011 - February 2012
Arvato Digital Services July 2010 - October 2010
Arvato Digital Services May 2009 - June 2010
Arvato Digital Services February 2008 - March 2009
Arvato Digital Services December 2006 - January 2008
Skills
Call Center, Customer Satisfaction, Coaching, Mentoring, Customer Service, Training & Development, Leadership, Training, Program Management, Call Centers, Employee Training, Business Analysis, Process Improvement, Quality Assurance, Performance Management, Management, CRM, Team Management, Six Sigma, Team Leadership, Project Management, Analysis, Start-ups, Outsourcing, Vendor Management, Operations Management, Customer Experience, Software Documentation, New Business Development, Contact Centers, Budgets, Strategic Planning, BPO, Strategy, Analytics, Business Process..., Change Management, Cross-functional Team..., Call Center Development
Education
McGill University 1995 — 1999
Bachelor's of Arts, Sociology
Dawson College 1991 — 1993
D.E.C, Honors Liberal Arts
Alondra Batugo Alondra Batugo's arvato digital services Experience March 2012 - Present
Job Customer Service Supervisor at Burrtec Waste Industries, Inc.
Industry Outsourcing/Offshoring
Experience
Burrtec Waste Industries, Inc. March 2013 - Present
Arvato Digital Services March 2012 - Present
Arvato Digital Services March 2010 - March 2012
arvato digital services September 2009 - March 2010
Arvato Digital Services January 2009 - January 2010
Western Beauty Institute January 2005 - January 2006
Skills
Contact Centers, Service Delivery, Sla, Vendor Management, Escalation, Process Improvement, Customer Service, Troubleshooting, Team Management, Avaya, Performance Management, CRM, Management, Filing, Operations Management, System Administration, Soft Skills, Software Documentation, Team Leadership, Teamwork, Telephone Skills, Business Process..., Customer Retention, Telecommunications, Quality Assurance, Computer Hardware, BMC Remedy, Customer Support, Training, Change Management, ITIL, Process Management, IT Operations, Incident Management, Windows 7, Help Desk Support, SharePoint, Analysis, Call Center Development, Windows XP, Time Management, Team Building, Cross-functional Team..., Data Entry, Training Delivery, Employee Training, Leadership, Outlook, Microsoft Word, Customer Service...
Education
Palmdale High School 2001 — 2005
Diploma
Western Beauty Institute
Burrtec Waste Industries, Inc. March 2013 - Present
Arvato Digital Services March 2012 - Present
Arvato Digital Services March 2010 - March 2012
arvato digital services September 2009 - March 2010
Arvato Digital Services January 2009 - January 2010
Western Beauty Institute January 2005 - January 2006
Skills
Contact Centers, Service Delivery, Sla, Vendor Management, Escalation, Process Improvement, Customer Service, Troubleshooting, Team Management, Avaya, Performance Management, CRM, Management, Filing, Operations Management, System Administration, Soft Skills, Software Documentation, Team Leadership, Teamwork, Telephone Skills, Business Process..., Customer Retention, Telecommunications, Quality Assurance, Computer Hardware, BMC Remedy, Customer Support, Training, Change Management, ITIL, Process Management, IT Operations, Incident Management, Windows 7, Help Desk Support, SharePoint, Analysis, Call Center Development, Windows XP, Time Management, Team Building, Cross-functional Team..., Data Entry, Training Delivery, Employee Training, Leadership, Outlook, Microsoft Word, Customer Service...
Education
Palmdale High School 2001 — 2005
Diploma
Western Beauty Institute
Nathan Cusick Nathan Cusick's arvato digital services Experience October 2010 - December 2012
Job Account Manager at Status Not Quo, Inc
Industry Education Management
Experience
Status Not Quo, Inc January 2013 - Present
Arvato Digital Services October 2010 - December 2012
Seacliff Animal Hospital June 2006 - October 2010
Skills
Microsoft Customer..., Microsoft..., Project Coordination, Call Center, Training Delivery, Customer Service, Project Management, Training, Quality Assurance, Service Delivery, Call Centers, Project Planning, Customer Satisfaction, CRM, Team Management, Program Management, Management, Vendor Management, Leadership
Education
California State University-Long Beach 2004 — 2009
Bachelor of Science (BS), Biology Education
Status Not Quo, Inc January 2013 - Present
Arvato Digital Services October 2010 - December 2012
Seacliff Animal Hospital June 2006 - October 2010
Skills
Microsoft Customer..., Microsoft..., Project Coordination, Call Center, Training Delivery, Customer Service, Project Management, Training, Quality Assurance, Service Delivery, Call Centers, Project Planning, Customer Satisfaction, CRM, Team Management, Program Management, Management, Vendor Management, Leadership
Education
California State University-Long Beach 2004 — 2009
Bachelor of Science (BS), Biology Education
C.J. Morrison C.J. Morrison's arvato digital services Experience March 2011 - July 2011
Job Multimedia Developer at Desire2Learn
Industry E-Learning
Experience
D2L February 2012 - Present
Arvato Digital Services March 2011 - July 2011
Skills
OOP, Mobile Applications, Game Design, Flash, HTML 5, Game Development, Educational Technology, PHP, MySQL, Subversion, Software Development, ActionScript, Tortoise SVN, XHTML, InDesign, Programming, Web Design, Objective-C, Wordpress, Scrum, Instructional Design, Agile Project Management, Video Games, OpenGL, Dreamweaver, Visual Studio, XML, 3D Studio Max, Game Programming, User Interface Design, C++, Illustrator, E-Learning, Video Editing, SQL, Level Design, JavaScript, Web Development, Learning Management..., Java, CSS, Coffeescript, NodeJS, User Experience, XNA, Node.js, Multimedia
Education
Algonquin College of Applied Arts and Technology 2007 — 2010
Advanced Diploma, Game Development
Algonquin College of Applied Arts and Technology 2005 — 2007
Diploma, Interactive Multimedia Developer
D2L February 2012 - Present
Arvato Digital Services March 2011 - July 2011
Skills
OOP, Mobile Applications, Game Design, Flash, HTML 5, Game Development, Educational Technology, PHP, MySQL, Subversion, Software Development, ActionScript, Tortoise SVN, XHTML, InDesign, Programming, Web Design, Objective-C, Wordpress, Scrum, Instructional Design, Agile Project Management, Video Games, OpenGL, Dreamweaver, Visual Studio, XML, 3D Studio Max, Game Programming, User Interface Design, C++, Illustrator, E-Learning, Video Editing, SQL, Level Design, JavaScript, Web Development, Learning Management..., Java, CSS, Coffeescript, NodeJS, User Experience, XNA, Node.js, Multimedia
Education
Algonquin College of Applied Arts and Technology 2007 — 2010
Advanced Diploma, Game Development
Algonquin College of Applied Arts and Technology 2005 — 2007
Diploma, Interactive Multimedia Developer
Shane Ferris Shane Ferris's arvato digital services Experience August 2011 - June 2012
Job Project Management
Industry Information Technology and Services
Experience
Sodexo December 2012 - Present
Arvato Digital Services August 2011 - June 2012
Hewlett-Packard May 2006 - June 2011
Wella Corporation October 2001 - May 2006
Franchise Pictures September 2000 - August 2001
Siemens ICN December 1997 - September 2000
Skills
Account Management, Project Planning, Project Management, Integration, Vendor Management, IT Service Management, Team Leadership, Troubleshooting, SAP, Strategy, IT Management, Business Development, Process Improvement, Analysis, HP, Management, Customer Service, Training
Education
University of Phoenix
BSM, Business Management
College of the Canyons
Culinary Arts
Sodexo December 2012 - Present
Arvato Digital Services August 2011 - June 2012
Hewlett-Packard May 2006 - June 2011
Wella Corporation October 2001 - May 2006
Franchise Pictures September 2000 - August 2001
Siemens ICN December 1997 - September 2000
Skills
Account Management, Project Planning, Project Management, Integration, Vendor Management, IT Service Management, Team Leadership, Troubleshooting, SAP, Strategy, IT Management, Business Development, Process Improvement, Analysis, HP, Management, Customer Service, Training
Education
University of Phoenix
BSM, Business Management
College of the Canyons
Culinary Arts
James Crowley's arvato digital services Experience March 2010 - January 2015
Job Business/Channel Development executive specializing in cloudbased product and service introduction and scaling
Industry Information Technology and Services
Experience
Agosto February 2015 - Present
City of Victoria, MN January 2011 - Present
Laketown Technology November 2008 - Present
arvato digital services March 2010 - January 2015
Digital River, Inc. June 2008 - November 2008
Digital River, Inc. June 2002 - May 2008
Entreon Corporation October 1999 - October 2001
Information Advantage, Inc. February 1994 - October 1999
NCR Corporation January 1991 - February 1994
Blue Cross and Blue Shield of Iowa June 1986 - January 1991
Skills
E-commerce, Negotiation, Strategic Partnerships, B2B, Enterprise Software, SaaS, Marketing Strategy, Business Development, Product Marketing, Sales, Strategy, Lead Generation, Entrepreneurship, Outsourcing, Business Analysis, New Business Development, Web Applications, Applications..., Mobile Devices, Account Management, Online Marketing, Business Strategy, P&L Management, Direct Sales, SEM, Product Management, Affiliate Marketing, Online Advertising, Leadership, Cloud Computing, Management, Solution Selling, Integration, Sales Process, Selling, Team Management, Process Improvement, Consulting, CRM, SDLC, Analytics, Vendor Management, Start-ups, Salesforce.com, Business Intelligence, Mergers & Acquisitions, Agile Methodologies, Competitive Analysis, Analysis, Cross-functional Team...
Education
Drake University 1987 — 1990
MBA, Emphasis on Information Technology and Marketing
Iowa State University 1981 — 1985
BBA, Management Information Systems
Agosto February 2015 - Present
City of Victoria, MN January 2011 - Present
Laketown Technology November 2008 - Present
arvato digital services March 2010 - January 2015
Digital River, Inc. June 2008 - November 2008
Digital River, Inc. June 2002 - May 2008
Entreon Corporation October 1999 - October 2001
Information Advantage, Inc. February 1994 - October 1999
NCR Corporation January 1991 - February 1994
Blue Cross and Blue Shield of Iowa June 1986 - January 1991
Skills
E-commerce, Negotiation, Strategic Partnerships, B2B, Enterprise Software, SaaS, Marketing Strategy, Business Development, Product Marketing, Sales, Strategy, Lead Generation, Entrepreneurship, Outsourcing, Business Analysis, New Business Development, Web Applications, Applications..., Mobile Devices, Account Management, Online Marketing, Business Strategy, P&L Management, Direct Sales, SEM, Product Management, Affiliate Marketing, Online Advertising, Leadership, Cloud Computing, Management, Solution Selling, Integration, Sales Process, Selling, Team Management, Process Improvement, Consulting, CRM, SDLC, Analytics, Vendor Management, Start-ups, Salesforce.com, Business Intelligence, Mergers & Acquisitions, Agile Methodologies, Competitive Analysis, Analysis, Cross-functional Team...
Education
Drake University 1987 — 1990
MBA, Emphasis on Information Technology and Marketing
Iowa State University 1981 — 1985
BBA, Management Information Systems
Derrick Chandler Derrick Chandler's arvato digital services Experience October 2010 - Present
Job Director Business Development at Arvato Digital Services
Industry Logistics and Supply Chain
Experience
Arvato Digital Services October 2010 - Present
Ingram Micro 2013 - 2013
Ditan Distribution 2003 - 2010
Skills
Operations Management, Logistics, Supply Chain, Customer Service, Customer Acquisition, Inventory Management, New Business Development, Transportation, Client Development, Client Representation, Customer Support, Business Process..., Business Strategy, Logistics Management, Distribution Center..., Industrial Distribution, SAP, Outlook, Microsoft Word, Microsoft Excel, AS400 system, SAP ERP, SAP Portal, Digital Distribution, Video Games, 3PL, Packaging, Video Game Production, DVD Replication, Ebooks, Retail Displays, POP Displays, Warehousing, Supply Chain Management, Process Improvement, Team Building, Budgets, Materials Management, Cross-functional Team..., EDI
Education
Austin Peay State University 1979 — 1980
Business
Arvato Digital Services October 2010 - Present
Ingram Micro 2013 - 2013
Ditan Distribution 2003 - 2010
Skills
Operations Management, Logistics, Supply Chain, Customer Service, Customer Acquisition, Inventory Management, New Business Development, Transportation, Client Development, Client Representation, Customer Support, Business Process..., Business Strategy, Logistics Management, Distribution Center..., Industrial Distribution, SAP, Outlook, Microsoft Word, Microsoft Excel, AS400 system, SAP ERP, SAP Portal, Digital Distribution, Video Games, 3PL, Packaging, Video Game Production, DVD Replication, Ebooks, Retail Displays, POP Displays, Warehousing, Supply Chain Management, Process Improvement, Team Building, Budgets, Materials Management, Cross-functional Team..., EDI
Education
Austin Peay State University 1979 — 1980
Business
Donna Maynor Donna Maynor's arvato digital services Experience April 2010 - April 2012
Job Desktop System Support Technician at Linamar North Carolina
Industry Machinery
Experience
Linamar North Carolina April 2012 - Present
Arvato Digital Services April 2010 - April 2012
Arvato Digital Services April 2005 - April 2010
Skills
Comp TIA Network +..., Technical Support, Troubleshooting, Windows Server, Process Improvement, Active Directory, Software Documentation, Project Management, Windows, Vendor Management, Microsoft Office, SAP, Team Leadership, Disaster Recovery, System Administration, Six Sigma, Manufacturing, Project Planning, Continuous Improvement, Operations Management, Management, SharePoint, IIS, Software Installation, Microsoft Exchange, DHCP, DNS, VMware, Network Administration, 2008 R2, Networking, Servers, Account Management, Data Center
Education
Asheville-Buncombe Technical Community College
Linamar North Carolina April 2012 - Present
Arvato Digital Services April 2010 - April 2012
Arvato Digital Services April 2005 - April 2010
Skills
Comp TIA Network +..., Technical Support, Troubleshooting, Windows Server, Process Improvement, Active Directory, Software Documentation, Project Management, Windows, Vendor Management, Microsoft Office, SAP, Team Leadership, Disaster Recovery, System Administration, Six Sigma, Manufacturing, Project Planning, Continuous Improvement, Operations Management, Management, SharePoint, IIS, Software Installation, Microsoft Exchange, DHCP, DNS, VMware, Network Administration, 2008 R2, Networking, Servers, Account Management, Data Center
Education
Asheville-Buncombe Technical Community College
Katarina Usjak-katarina@itecgroup.ca's arvato digital services Experience September 2008 - May 2009
Job I.T Recruitment Consultant at itec group Inc.
Industry Human Resources
Experience
itec group Inc. June 2013 - Present
Manpower August 2010 - May 2013
PeopleSource April 2010 - July 2010
Arvato Digital Services September 2008 - May 2009
Skills
Talent Acquisition, Applicant Tracking..., Technical Recruiting, Recruiting, Interviews, Employee Relations, Human Resources, Management, Reference Checking, Screening, Temporary Placement, Permanent Placement, Contract Recruitment, Internet Recruiting, Staffing Services, Screening Resumes, Performance Management, Training, Recruitment Advertising, Sourcing, Job Descriptions, Benefits Negotiation, College Recruiting, Onboarding, Executive Search, Payroll, Job Fairs
Education
Conestoga College 2008 — 2008
Human Resources Management
University of Guelph 2003 — 2007
Bachelor of Arts Honours Degree, History and French Studies
itec group Inc. June 2013 - Present
Manpower August 2010 - May 2013
PeopleSource April 2010 - July 2010
Arvato Digital Services September 2008 - May 2009
Skills
Talent Acquisition, Applicant Tracking..., Technical Recruiting, Recruiting, Interviews, Employee Relations, Human Resources, Management, Reference Checking, Screening, Temporary Placement, Permanent Placement, Contract Recruitment, Internet Recruiting, Staffing Services, Screening Resumes, Performance Management, Training, Recruitment Advertising, Sourcing, Job Descriptions, Benefits Negotiation, College Recruiting, Onboarding, Executive Search, Payroll, Job Fairs
Education
Conestoga College 2008 — 2008
Human Resources Management
University of Guelph 2003 — 2007
Bachelor of Arts Honours Degree, History and French Studies
Irina Syrbu Irina Syrbu's arvato digital services Experience December 2010 - October 2012
Job Project Management Professional
Industry Logistics and Supply Chain
Experience
arvato Russia October 2013 - January 2015
arvato Hightech November 2012 - October 2013
arvato digital services December 2010 - October 2012
arvato digital services January 2010 - December 2010
Stroyindustriya September 2008 - April 2009
Skills
Customer Experience, Supply Chain Management, Project Management, Customer Satisfaction, Account Management, SAP, Logistics, BPO, Outsourcing, Call Centers, International Business, Change Management, Sales, Process Improvement, Team Management, CRM, Supply Chain, New Business Development, Project Support, Intercultural..., International Business..., Multilingual..., Call Center, Contact Centers, Business Strategy, Operations Management, Digitization
Education
Bertelsmann Academy 2014 — 2014
Distribution channels and sales strategies in digital markets
Jyväskylän yliopisto 2010 — 2010
Introduction into Supply Chain Management; Introduction into Managing Technical Projects
Oulun yliopisto 2008 — 2008
course in the Finnish language and culture, University of Oulu, Finland
The Pomor State University named after M.V.Lomonosov 2003 — 2008
Master's Degree, linguistics & intercultural communication
arvato Russia October 2013 - January 2015
arvato Hightech November 2012 - October 2013
arvato digital services December 2010 - October 2012
arvato digital services January 2010 - December 2010
Stroyindustriya September 2008 - April 2009
Skills
Customer Experience, Supply Chain Management, Project Management, Customer Satisfaction, Account Management, SAP, Logistics, BPO, Outsourcing, Call Centers, International Business, Change Management, Sales, Process Improvement, Team Management, CRM, Supply Chain, New Business Development, Project Support, Intercultural..., International Business..., Multilingual..., Call Center, Contact Centers, Business Strategy, Operations Management, Digitization
Education
Bertelsmann Academy 2014 — 2014
Distribution channels and sales strategies in digital markets
Jyväskylän yliopisto 2010 — 2010
Introduction into Supply Chain Management; Introduction into Managing Technical Projects
Oulun yliopisto 2008 — 2008
course in the Finnish language and culture, University of Oulu, Finland
The Pomor State University named after M.V.Lomonosov 2003 — 2008
Master's Degree, linguistics & intercultural communication
Christopher Haws's arvato digital services Experience May 2010 - Present
Job Software Developer
Industry Consumer Services
Experience
Arvato Digital Services May 2010 - Present
Arvato Digital Services September 2008 - May 2010
PC Club February 2007 - October 2007
bUONgUSTO Italian Eatery September 2006 - February 2007
Skills
SSRS, C#, WCF, Visual Studio, SQL, .NET, Solution Architecture, Business Intelligence, ASP.NET, Microsoft SQL Server, Linux, Call Center, Team Leadership, SOA, SSIS, SQL Server Management..., C++, C, PHP, MySQL, Oracle SQL, Data Integration, Data Warehousing, Data Warehouse..., SSAS, Desktop Administration, T-SQL, Database Administration, Database Design, Database Security, Sound Editing, Audio Engineering, Pro Tools, TFS, Photoshop, Digital Photography, Software Engineering, Software Development, Software Architectural..., Mac OS X, Windows, Windows Server, Microsoft Excel, Microsoft Word, Outlook, iPhone, iPhone Application..., iPad, Lucene, ASP.NET MVC
Education
College of the Canyons 2007 — 2011
Computer Science
Arvato Digital Services May 2010 - Present
Arvato Digital Services September 2008 - May 2010
PC Club February 2007 - October 2007
bUONgUSTO Italian Eatery September 2006 - February 2007
Skills
SSRS, C#, WCF, Visual Studio, SQL, .NET, Solution Architecture, Business Intelligence, ASP.NET, Microsoft SQL Server, Linux, Call Center, Team Leadership, SOA, SSIS, SQL Server Management..., C++, C, PHP, MySQL, Oracle SQL, Data Integration, Data Warehousing, Data Warehouse..., SSAS, Desktop Administration, T-SQL, Database Administration, Database Design, Database Security, Sound Editing, Audio Engineering, Pro Tools, TFS, Photoshop, Digital Photography, Software Engineering, Software Development, Software Architectural..., Mac OS X, Windows, Windows Server, Microsoft Excel, Microsoft Word, Outlook, iPhone, iPhone Application..., iPad, Lucene, ASP.NET MVC
Education
College of the Canyons 2007 — 2011
Computer Science
Mat Mubeen Mat Mubeen's arvato digital services Experience September 2009 - November 2014
Job Tech Support Specialist II at US Health Works
Industry Outsourcing/Offshoring
Experience
Arvato Digital Services September 2009 - November 2014
City of Santa Clarita September 2007 - July 2009
AT&T August 2004 - September 2007
Skills
Client Services, Process Flow Management, High Level Overviews, E-commerce, SAP, Account Management, Logistics, BPO, Call Center, Outsourcing, Workforce Management, Vendor Management, Business Process..., Customer Satisfaction, Team Management, Process Improvement, Cross-functional Team..., Project Portfolio..., Team Leadership, Operations Management, Program Management, ERP, Project Management, Customer Experience, Supply Chain Management, Business Analysis, CRM, Change Management, Forecasting, Business Development, Call Centers, Service Delivery, Strategy
Education
College of the Canyons 2003 — 2005
Associates of Arts, Computer Science
ITT Technical Institute-Sylmar 2002 — 2003
Certificate, AutoCAD
Arvato Digital Services September 2009 - November 2014
City of Santa Clarita September 2007 - July 2009
AT&T August 2004 - September 2007
Skills
Client Services, Process Flow Management, High Level Overviews, E-commerce, SAP, Account Management, Logistics, BPO, Call Center, Outsourcing, Workforce Management, Vendor Management, Business Process..., Customer Satisfaction, Team Management, Process Improvement, Cross-functional Team..., Project Portfolio..., Team Leadership, Operations Management, Program Management, ERP, Project Management, Customer Experience, Supply Chain Management, Business Analysis, CRM, Change Management, Forecasting, Business Development, Call Centers, Service Delivery, Strategy
Education
College of the Canyons 2003 — 2005
Associates of Arts, Computer Science
ITT Technical Institute-Sylmar 2002 — 2003
Certificate, AutoCAD
Uli Held's arvato digital services Experience November 2007 - October 2009
Job Director Global eCommerce Operations at arvato systems
Industry Information Technology and Services
Experience
arvato systems November 2009 - Present
arvato digital services November 2007 - October 2009
arvato services April 2003 - October 2007
VisionOne September 2001 - March 2003
MultiVision Consulting Mexico May 1999 - August 2001
Hoffmann La Roche April 1990 - April 1999
Skills
Outsourcing, E-commerce, ERP, Business Intelligence, BPO, Project Management, Change Management, Business Process..., IT Strategy, Vendor Management, SAP, IT Management, Program Management, Business Transformation, CRM, Process Improvement, Business Process, Team Leadership, Project Portfolio..., Integration, Cloud Computing, Business Analysis, Business Development, Management, Enterprise Software, Software Project..., Operations Management, Strategy, Cross-functional Team..., SaaS, E-Commerce
Education
Hochschule Karlsruhe - Technik und Wirtschaft 1985 — 1990
Master, Business based Computer Science
arvato systems November 2009 - Present
arvato digital services November 2007 - October 2009
arvato services April 2003 - October 2007
VisionOne September 2001 - March 2003
MultiVision Consulting Mexico May 1999 - August 2001
Hoffmann La Roche April 1990 - April 1999
Skills
Outsourcing, E-commerce, ERP, Business Intelligence, BPO, Project Management, Change Management, Business Process..., IT Strategy, Vendor Management, SAP, IT Management, Program Management, Business Transformation, CRM, Process Improvement, Business Process, Team Leadership, Project Portfolio..., Integration, Cloud Computing, Business Analysis, Business Development, Management, Enterprise Software, Software Project..., Operations Management, Strategy, Cross-functional Team..., SaaS, E-Commerce
Education
Hochschule Karlsruhe - Technik und Wirtschaft 1985 — 1990
Master, Business based Computer Science
Jermaine Aranar Jermaine Aranar's arvato digital services Experience November 2011 - Present
Job Launch and Kit Management Specialist for Microsoft
Industry Information Services
Experience
Arvato Digital Services November 2011 - Present
Arvato Digital Services, LLC. (Bertelsmann AG) March 2008 - November 2011
Arvato Digital Services, LLC. (Bertelsmann AG) November 2008 - February 2010
Arvato Digital Services, LLC. (Bertelsmann AG) June 2008 - November 2008
Arvato Digital Services, LLC. (Bertelsmann AG) May 2007 - March 2008
Arvato Digital Services, LLC. (Bertelsmann AG) October 2006 - March 2008
West Corporation May 2006 - September 2006
Guam Nursing Services December 2004 - March 2006
Sykes Asia, Inc. August 2003 - May 2004
Skills
Quality Assurance, Project Management, Call Center, Process Improvement, BPO, Sla, Software Documentation, Troubleshooting, Team Leadership, SharePoint, Technical Support, Customer Satisfaction, Outsourcing, Customer Experience, Visio, Data Analysis, Windows 7, Operations Management, Quality Management, IT Operations, Windows 8, Windows Phone OS, Requirements Analysis, Change Management
Education
New Horizon Computer Learning Center 2008 — 2009
Project Management
AMA University 2003 — 2005
Associate's degree, Information Technology
Arvato Digital Services November 2011 - Present
Arvato Digital Services, LLC. (Bertelsmann AG) March 2008 - November 2011
Arvato Digital Services, LLC. (Bertelsmann AG) November 2008 - February 2010
Arvato Digital Services, LLC. (Bertelsmann AG) June 2008 - November 2008
Arvato Digital Services, LLC. (Bertelsmann AG) May 2007 - March 2008
Arvato Digital Services, LLC. (Bertelsmann AG) October 2006 - March 2008
West Corporation May 2006 - September 2006
Guam Nursing Services December 2004 - March 2006
Sykes Asia, Inc. August 2003 - May 2004
Skills
Quality Assurance, Project Management, Call Center, Process Improvement, BPO, Sla, Software Documentation, Troubleshooting, Team Leadership, SharePoint, Technical Support, Customer Satisfaction, Outsourcing, Customer Experience, Visio, Data Analysis, Windows 7, Operations Management, Quality Management, IT Operations, Windows 8, Windows Phone OS, Requirements Analysis, Change Management
Education
New Horizon Computer Learning Center 2008 — 2009
Project Management
AMA University 2003 — 2005
Associate's degree, Information Technology
Dave Escolano's arvato digital services Experience October 2009 - July 2010
Job Automotive Business | Customer Service | Retention | Lease/Finance Portfolio Management
Industry Automotive
Experience
Honda - Whitby Oshawa April 2012 - Present
Sisley Motors Ltd. (Honda+Hyundai) November 2010 - March 2012
Direct Brands (Columbia House & Doubleday) July 2010 - November 2010
Arvato Digital Services October 2009 - July 2010
Expedia (Arvato) August 2009 - October 2009
Arvato Digital Services May 2009 - August 2009
Arvato Digital Services April 2008 - May 2009
Arvato Digital Services (Philippines Assignment) October 2008 - April 2009
Arvato Digital Services March 2008 - April 2008
Arvato Digital Services August 2007 - March 2008
Skills
Call Center, Customer Service, Customer Relations, Coaching, Teamwork, Problem Solving, Quality Assurance, Microsoft Office, Process Improvement, Analysis, Strategic Planning, Scheduling, Team Building, Customer Satisfaction, Team Leadership, Operations Management, Call Centers, Management, Process Scheduler, CRM, Sales, Automotive
Education
De La Salle University 2002 — 2007
BS, Industrial Engineering
Automotive Business School of Canada
Certificate in Automotive Business Law and Ethics
Honda - Whitby Oshawa April 2012 - Present
Sisley Motors Ltd. (Honda+Hyundai) November 2010 - March 2012
Direct Brands (Columbia House & Doubleday) July 2010 - November 2010
Arvato Digital Services October 2009 - July 2010
Expedia (Arvato) August 2009 - October 2009
Arvato Digital Services May 2009 - August 2009
Arvato Digital Services April 2008 - May 2009
Arvato Digital Services (Philippines Assignment) October 2008 - April 2009
Arvato Digital Services March 2008 - April 2008
Arvato Digital Services August 2007 - March 2008
Skills
Call Center, Customer Service, Customer Relations, Coaching, Teamwork, Problem Solving, Quality Assurance, Microsoft Office, Process Improvement, Analysis, Strategic Planning, Scheduling, Team Building, Customer Satisfaction, Team Leadership, Operations Management, Call Centers, Management, Process Scheduler, CRM, Sales, Automotive
Education
De La Salle University 2002 — 2007
BS, Industrial Engineering
Automotive Business School of Canada
Certificate in Automotive Business Law and Ethics
Tommy Ransdell Tommy Ransdell's arvato digital services Experience August 2014 - October 2014
Job Client Accountant Services Associate at Dixon Hughes Goodman LLP
Industry Financial Services
Experience
Dixon Hughes Goodman LLP October 2014 - Present
Arvato Digital Services August 2014 - October 2014
Peace Corps June 2012 - April 2014
Jackson Hewitt January 2012 - April 2012
Lutheridge+Lutherock Ministries, Inc. May 2007 - August 2009
Skills
Youth Development, Nonprofits, Capacity Building, Business Development, Marketing Strategy, Customer Service, Project Management, Volunteer Management, NGOs, Social Media, Social Networking, Program Evaluation, Community Outreach, Intercultural..., Public Speaking, Event Planning, Fundraising, Microsoft Office, Income Tax, Tax Preparation, Management, Business Analysis, Business Strategy, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Budgets, Business Writing, Grant Writing
Education
Appalachian State University 2010 — 2011
Masters, Business Administration
Appalachian State University 2006 — 2010
BSBA, Accounting
Dixon Hughes Goodman LLP October 2014 - Present
Arvato Digital Services August 2014 - October 2014
Peace Corps June 2012 - April 2014
Jackson Hewitt January 2012 - April 2012
Lutheridge+Lutherock Ministries, Inc. May 2007 - August 2009
Skills
Youth Development, Nonprofits, Capacity Building, Business Development, Marketing Strategy, Customer Service, Project Management, Volunteer Management, NGOs, Social Media, Social Networking, Program Evaluation, Community Outreach, Intercultural..., Public Speaking, Event Planning, Fundraising, Microsoft Office, Income Tax, Tax Preparation, Management, Business Analysis, Business Strategy, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Budgets, Business Writing, Grant Writing
Education
Appalachian State University 2010 — 2011
Masters, Business Administration
Appalachian State University 2006 — 2010
BSBA, Accounting
Tricia Janke's arvato digital services Experience January 2014 - June 2015
Job Customer Service Professional
Industry Logistics and Supply Chain
Experience
arvato digital services January 2014 - June 2015
Alyce Paris June 2008 - January 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Retail, Customer Satisfaction, Data Entry, Merchandising, Time Management, Inventory Management, Outlook, Telephone Skills, Visual Merchandising, Cashiering, Inventory Control, Marketing, Social Media Marketing, Leadership, Sales, Social Media, Social Networking
Education
Bradley University 2004 — 2008
Bachelor of Science (B.S.), Retail Merchandising
arvato digital services January 2014 - June 2015
Alyce Paris June 2008 - January 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Retail, Customer Satisfaction, Data Entry, Merchandising, Time Management, Inventory Management, Outlook, Telephone Skills, Visual Merchandising, Cashiering, Inventory Control, Marketing, Social Media Marketing, Leadership, Sales, Social Media, Social Networking
Education
Bradley University 2004 — 2008
Bachelor of Science (B.S.), Retail Merchandising
Alma J. Bernal-Rodriguez Alma J. Bernal-Rodriguez's arvato digital services Experience May 2006 - July 2008
Job Medical Assistant
Industry Medical Practice
Experience
Virginia Family Care Center December 2013 - Present
One Contact Inc September 2012 - December 2013
West Corporation September 2008 - November 2011
Arvato Digital Services May 2006 - July 2008
International Game Technology December 2003 - July 2005
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Cpr Certified, Medical Coding, Terminología Médica, Asistente de médico, Organizada, bilingüe, Vital Signs, Medical Assisting, Training, Program Management, Management, Team Leadership, Recruiting, CRM, Sales, Customer Service, Human Resources, Software Documentation, Sales Operations, Call Centers, Interviews, Accounts Payable, Invoicing, Customer Satisfaction, Purchasing, Operations Management, Customer Experience, Process Improvement, Vendor Management, Team Building, Leadership, Cross-functional Team..., Performance Management, Hiring, Change Management, Accounting, Employee Training, Account Management, Time Management
Education
Career College of Northern Nevada 2010 — 2012
Associate's degree, Medical/Clinical Assistant
Truckee Meadows Community College 2003 — 2006
Associate's degree, Business Administration and Management, General
Proctor R. Hug High School 2001 — 2005
General High School
Virginia Family Care Center December 2013 - Present
One Contact Inc September 2012 - December 2013
West Corporation September 2008 - November 2011
Arvato Digital Services May 2006 - July 2008
International Game Technology December 2003 - July 2005
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Cpr Certified, Medical Coding, Terminología Médica, Asistente de médico, Organizada, bilingüe, Vital Signs, Medical Assisting, Training, Program Management, Management, Team Leadership, Recruiting, CRM, Sales, Customer Service, Human Resources, Software Documentation, Sales Operations, Call Centers, Interviews, Accounts Payable, Invoicing, Customer Satisfaction, Purchasing, Operations Management, Customer Experience, Process Improvement, Vendor Management, Team Building, Leadership, Cross-functional Team..., Performance Management, Hiring, Change Management, Accounting, Employee Training, Account Management, Time Management
Education
Career College of Northern Nevada 2010 — 2012
Associate's degree, Medical/Clinical Assistant
Truckee Meadows Community College 2003 — 2006
Associate's degree, Business Administration and Management, General
Proctor R. Hug High School 2001 — 2005
General High School
Erin Rosen-Genest Erin Rosen-Genest's arvato digital services Experience May 2014 - Present
Job Finance Manager at Arvato Digital Services
Industry Outsourcing/Offshoring
Experience
Arvato Digital Services May 2014 - Present
Arvato Digital Services July 2010 - May 2014
Arvato Digital Services June 2009 - July 2010
Skills
Call Centers, Customer Satisfaction, Team Leadership, Customer Service, Customer Experience, Data Entry, Operations Management, Process Improvement, Coaching, BPO, Team Building, Microsoft Office, Training, Microsoft Excel, Microsoft Word, Outlook, Time Management, Contact Centers, Workforce Management, Telephone Skills, Call Center Development, Team Management, Troubleshooting
Education
California State University-Fresno 2004 — 2009
Bachelor's degree
Arvato Digital Services May 2014 - Present
Arvato Digital Services July 2010 - May 2014
Arvato Digital Services June 2009 - July 2010
Skills
Call Centers, Customer Satisfaction, Team Leadership, Customer Service, Customer Experience, Data Entry, Operations Management, Process Improvement, Coaching, BPO, Team Building, Microsoft Office, Training, Microsoft Excel, Microsoft Word, Outlook, Time Management, Contact Centers, Workforce Management, Telephone Skills, Call Center Development, Team Management, Troubleshooting
Education
California State University-Fresno 2004 — 2009
Bachelor's degree
Cassandra Magdaleno's arvato digital services Experience July 2006 - October 2008
Job Project Coordinator
Industry Entertainment
Experience
Zero G Colony June 2014 - Present
FremantleMedia January 2012 - April 2014
FremantleMedia November 2008 - December 2011
Arvato Digital Services July 2006 - October 2008
Arvato Digital Services November 2004 - July 2006
Skills
Documentaries, Producing, Entertainment, Film Production, Licensing, Social Media, Digital Media, New Media, Film, Video Production, Television, Social Media Marketing, Content Strategy, Video, Digital Marketing, Broadcast, Digital Strategy, Management, Marketing, Microsoft Office, Creative Direction, Integrated Marketing
Education
California State University-Long Beach
Journalism
Zero G Colony June 2014 - Present
FremantleMedia January 2012 - April 2014
FremantleMedia November 2008 - December 2011
Arvato Digital Services July 2006 - October 2008
Arvato Digital Services November 2004 - July 2006
Skills
Documentaries, Producing, Entertainment, Film Production, Licensing, Social Media, Digital Media, New Media, Film, Video Production, Television, Social Media Marketing, Content Strategy, Video, Digital Marketing, Broadcast, Digital Strategy, Management, Marketing, Microsoft Office, Creative Direction, Integrated Marketing
Education
California State University-Long Beach
Journalism
Sean Coughlin Sean Coughlin's arvato digital services Experience May 2008 - January 2011
Job Guide at The Biltmore Company
Industry Hospitality
Experience
The Biltmore Company May 2011 - Present
Arvato Digital Services May 2008 - January 2011
Black Lab Productions May 2009 - June 2010
Skills
Hospitality, Tourism, Hospitality Industry, Social Media, Public Speaking, Adobe Creative Suite, Multimedia, Computer Hardware, Computer Graphics, Computer Animation, Sound Design, Sound Editing, Live Sound, Final Cut Pro, Outlook, Social Media Marketing, Wine, Spanish, Digital Photography, Bartending, Adventure Travel, Data Entry, Travel Planning, Online Marketing, Website Development, Video Production, Tour Operators, Video Editing, Dreamweaver, Customer Satisfaction, Creative Writing, Photoshop, Mac, Social Networking, Teamwork, Concierge Services, Photography, Tour Management, Time Management, Microsoft Word, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Flash, Adobe Dreamweaver, Adobe After Effects, Avid Pro Tools 10, Blogging, Illustrator, Proofreading
Education
University of North Carolina at Asheville 2008 — 2013
Bachelor of Arts (B.A.), Multimedia Arts and Sciences/New Media
City University of Hong Kong 2012 — 2012
Bachelor of Arts (B.A.), Creative Media/ Sound Design
The Biltmore Company May 2011 - Present
Arvato Digital Services May 2008 - January 2011
Black Lab Productions May 2009 - June 2010
Skills
Hospitality, Tourism, Hospitality Industry, Social Media, Public Speaking, Adobe Creative Suite, Multimedia, Computer Hardware, Computer Graphics, Computer Animation, Sound Design, Sound Editing, Live Sound, Final Cut Pro, Outlook, Social Media Marketing, Wine, Spanish, Digital Photography, Bartending, Adventure Travel, Data Entry, Travel Planning, Online Marketing, Website Development, Video Production, Tour Operators, Video Editing, Dreamweaver, Customer Satisfaction, Creative Writing, Photoshop, Mac, Social Networking, Teamwork, Concierge Services, Photography, Tour Management, Time Management, Microsoft Word, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Flash, Adobe Dreamweaver, Adobe After Effects, Avid Pro Tools 10, Blogging, Illustrator, Proofreading
Education
University of North Carolina at Asheville 2008 — 2013
Bachelor of Arts (B.A.), Multimedia Arts and Sciences/New Media
City University of Hong Kong 2012 — 2012
Bachelor of Arts (B.A.), Creative Media/ Sound Design
Kelsy Johnson Kelsy Johnson's arvato digital services Experience June 2012 - September 2012
Job Claims Representative at Social Security Administration
Industry Writing and Editing
Experience
Social Security Administration May 2014 - Present
Be Magazine December 2012 - Present
North Dakota Army National Guard December 2006 - Present
The Village Family Service Center March 2013 - May 2014
Arvato Digital Services June 2012 - September 2012
The Concordian August 2011 - May 2012
Skills
Layout, Editorial Skills, Team Leadership, Copy Editing, Journalism, Social Media, Blogging, Creative Writing, Research, Ap Style, Editorial, Online Journalism, News Writing, Feature Articles, Newspaper, Social Media Marketing, Storytelling, Copywriting, Microsoft Office, Media Relations, Proofreading
Education
Concordia College 2008 — 2012
Bachelor of Arts, Print Journalism; Global Studies
Century High School 2005 — 2008
Social Security Administration May 2014 - Present
Be Magazine December 2012 - Present
North Dakota Army National Guard December 2006 - Present
The Village Family Service Center March 2013 - May 2014
Arvato Digital Services June 2012 - September 2012
The Concordian August 2011 - May 2012
Skills
Layout, Editorial Skills, Team Leadership, Copy Editing, Journalism, Social Media, Blogging, Creative Writing, Research, Ap Style, Editorial, Online Journalism, News Writing, Feature Articles, Newspaper, Social Media Marketing, Storytelling, Copywriting, Microsoft Office, Media Relations, Proofreading
Education
Concordia College 2008 — 2012
Bachelor of Arts, Print Journalism; Global Studies
Century High School 2005 — 2008
Anderson Culbreath Anderson Culbreath's arvato digital services Experience August 2012 - Present
Job Machine Operator at Arvato Digital Services
Industry Outsourcing/Offshoring
Experience
Arvato Digital Services August 2012 - Present
Appalachian State University October 2010 - Present
McAlister's Deli (Corporation) September 2009 - May 2012
Baldor Electric Company June 2011 - August 2011
Skills
Carpentry, Forklift Operator, Photography, Adobe Creative Suite, POS, Customer Service, Quality Assurance, Graphic Design
Education
Appalachian State University 2008 — 2012
Bachelor of Science (BS), Technical Photography
Arvato Digital Services August 2012 - Present
Appalachian State University October 2010 - Present
McAlister's Deli (Corporation) September 2009 - May 2012
Baldor Electric Company June 2011 - August 2011
Skills
Carpentry, Forklift Operator, Photography, Adobe Creative Suite, POS, Customer Service, Quality Assurance, Graphic Design
Education
Appalachian State University 2008 — 2012
Bachelor of Science (BS), Technical Photography
David Kotowski David Kotowski's arvato digital services Experience January 2012 - Present
Job PC technician focused on systems operation
Industry Information Technology and Services
Experience
Arvato Digital Services January 2012 - Present
SUPERVALU, INC January 1998 - December 2011
SUPERVALU, INC January 1997 - January 1998
Skills
Windows XP Pro, Hardware, Software Installation, Microsoft Windows XP..., Windows 7, Windows 8, Microsoft Office 2007..., Microsoft Outlook and..., Microsoft Active..., Internet Explorer, Apple iOS 7.0.4, Avaya Site..., Lotus Notes, McAfee VirusScan, Hewlett-Packard /..., Dell desktops and..., lenovo laptops, HP network printers, Intermec mobile label..., Lanier network..., Kyocera network..., Printronix label..., Xerox network printers, Zebra label printers, Intermec RF Handheld..., Cisco switches and..., Cisco Aironet wireless..., Motorola Symbol..., Cisco VOIP Telephones, BlackBerry Smartphones, iPhone Smartphones
Education
Cardinal Stritch University
BS, Management
Gateway Technical College
AS, Accounting
Arvato Digital Services January 2012 - Present
SUPERVALU, INC January 1998 - December 2011
SUPERVALU, INC January 1997 - January 1998
Skills
Windows XP Pro, Hardware, Software Installation, Microsoft Windows XP..., Windows 7, Windows 8, Microsoft Office 2007..., Microsoft Outlook and..., Microsoft Active..., Internet Explorer, Apple iOS 7.0.4, Avaya Site..., Lotus Notes, McAfee VirusScan, Hewlett-Packard /..., Dell desktops and..., lenovo laptops, HP network printers, Intermec mobile label..., Lanier network..., Kyocera network..., Printronix label..., Xerox network printers, Zebra label printers, Intermec RF Handheld..., Cisco switches and..., Cisco Aironet wireless..., Motorola Symbol..., Cisco VOIP Telephones, BlackBerry Smartphones, iPhone Smartphones
Education
Cardinal Stritch University
BS, Management
Gateway Technical College
AS, Accounting
Shane Rose Shane Rose's arvato digital services Experience January 2010 - May 2011
Job Security Sales Engineer at Cisco
Industry Information Technology and Services
Experience
Cisco February 2014 - Present
Knowledge Consulting Group April 2012 - February 2014
Arvato May 2011 - May 2012
Arvato Digital Services January 2010 - May 2011
Arvato Digital Services July 2007 - January 2010
Inova Loudoun Hospital 2001 - 2007
Skills
Security, Computer Security, Penetration Testing, PCI DSS, HIPAA, Information Security, Network Security, Firewalls, VMware, Windows Server, Active Directory, Disaster Recovery, Networking, Software Documentation, Information Technology, Troubleshooting
Education
University of Maryland University College 2011 — 2014
M.S., CyberSecurity
ECPI University 2007 — 2009
BS, IT/Network and Security Management
Cisco February 2014 - Present
Knowledge Consulting Group April 2012 - February 2014
Arvato May 2011 - May 2012
Arvato Digital Services January 2010 - May 2011
Arvato Digital Services July 2007 - January 2010
Inova Loudoun Hospital 2001 - 2007
Skills
Security, Computer Security, Penetration Testing, PCI DSS, HIPAA, Information Security, Network Security, Firewalls, VMware, Windows Server, Active Directory, Disaster Recovery, Networking, Software Documentation, Information Technology, Troubleshooting
Education
University of Maryland University College 2011 — 2014
M.S., CyberSecurity
ECPI University 2007 — 2009
BS, IT/Network and Security Management
John DeMonte John DeMonte's arvato digital services Experience June 2007 - June 2009
Job Lead hand at Martins Family Fruit Farm
Industry Food Production
Experience
Saputo Inc. May 2014 - January 2015
Allianz Global Assistance December 2012 - April 2013
pund-IT April 2012 - November 2012
Nordia inc June 2009 - June 2011
Arvato Digital Services June 2007 - June 2009
Rogers Communications August 2003 - June 2005
Glentel September 2001 - November 2002
The Insurance Service/Assante May 1997 - January 2000
Staples/Business Depot May 1996 - July 1997
Toronto separate school board June 1991 - December 1994
Skills
Customer Satisfaction, Customer Service, Team Leadership, Technical Training, Staff Training, Retail Website..., Software Training, Inventory Management, Call Center, Food Safety, Clean and Sanitize..., Dismantle Equipment and..., Familiar with 7..., Titration of solutions..., Titrate solutions to..., Research of Pathogens..., Hands-on Training, Training, Sales, Leadership, Process Improvement, Sales Management, Strategic Planning, Team Building
Education
Conestoga College 2013 — 2014
Diploma, Food Processing Technician
Humber College 1986 — 1988
Micro Computer Business Applications
Michael Power High School 1978 — 1983
Saputo Inc. May 2014 - January 2015
Allianz Global Assistance December 2012 - April 2013
pund-IT April 2012 - November 2012
Nordia inc June 2009 - June 2011
Arvato Digital Services June 2007 - June 2009
Rogers Communications August 2003 - June 2005
Glentel September 2001 - November 2002
The Insurance Service/Assante May 1997 - January 2000
Staples/Business Depot May 1996 - July 1997
Toronto separate school board June 1991 - December 1994
Skills
Customer Satisfaction, Customer Service, Team Leadership, Technical Training, Staff Training, Retail Website..., Software Training, Inventory Management, Call Center, Food Safety, Clean and Sanitize..., Dismantle Equipment and..., Familiar with 7..., Titration of solutions..., Titrate solutions to..., Research of Pathogens..., Hands-on Training, Training, Sales, Leadership, Process Improvement, Sales Management, Strategic Planning, Team Building
Education
Conestoga College 2013 — 2014
Diploma, Food Processing Technician
Humber College 1986 — 1988
Micro Computer Business Applications
Michael Power High School 1978 — 1983
Denise Eymael Denise Eymael's arvato digital services Experience August 2009 - May 2010
Job Research Associate at University of Toronto
Industry Consumer Services
Experience
University of Toronto July 2015 - Present
University Health Network September 2010 - July 2015
Arvato Digital Services August 2009 - May 2010
B52 Cultural Development June 2007 - July 2009
Hotel Atlante Plaza May 2006 - October 2007
Skills
Call Centers, Team Leadership, Microsoft Excel, Business Analysis, Social Media, PowerPoint, Teamwork, Project Management, Microsoft Word, Customer Service, Photoshop, Customer Satisfaction, Outsourcing, Data Entry, Customer Experience, SAP, Spanish, Time Management, Troubleshooting, Research
Education
Universidade Federal Rural de Pernambuco 2001 — 2006
Bachelor, Biology
University of Toronto July 2015 - Present
University Health Network September 2010 - July 2015
Arvato Digital Services August 2009 - May 2010
B52 Cultural Development June 2007 - July 2009
Hotel Atlante Plaza May 2006 - October 2007
Skills
Call Centers, Team Leadership, Microsoft Excel, Business Analysis, Social Media, PowerPoint, Teamwork, Project Management, Microsoft Word, Customer Service, Photoshop, Customer Satisfaction, Outsourcing, Data Entry, Customer Experience, SAP, Spanish, Time Management, Troubleshooting, Research
Education
Universidade Federal Rural de Pernambuco 2001 — 2006
Bachelor, Biology
Jason Lesic's arvato digital services Experience January 2009 - Present
Job Sales Representative at RE/MAX Twin City Realty Inc.
Industry Real Estate
Experience
Arvato Digital Services January 2009 - Present
Jason Lesic August 2007 - Present
EB Games March 2005 - January 2006
Zuma DVD Productions 2003 January 2003 - December 2005
Waterloo Nissan January 2000 - December 2004
Education
Conestoga College
Diploma, General Business
Conestoga College
Computer Programmer/Analyst
Arvato Digital Services January 2009 - Present
Jason Lesic August 2007 - Present
EB Games March 2005 - January 2006
Zuma DVD Productions 2003 January 2003 - December 2005
Waterloo Nissan January 2000 - December 2004
Education
Conestoga College
Diploma, General Business
Conestoga College
Computer Programmer/Analyst
Kevin Loughlin Kevin Loughlin's arvato digital services Experience June 2011 - September 2011
Job Customer Support Representative at Nordia Inc.
Industry Information Technology and Services
Experience
Nordia Inc. November 2011 - Present
Tri-Cities Transport Action Group 2011 - Present
Arvato Digital Services June 2011 - September 2011
IBM Global Services March 2007 - January 2009
295.ca 2004 - 2006
Research In Motion 2003 - 2003
NCR 2002 - 2002
Lutheran Life 2001 - 2001
Skills
Customer Support, Troubleshooting, Technical Support, Customer Service, Operating Systems, Networking, Databases, Help Desk Support, Asset Managment, Call Center, Customer Satisfaction, Teamwork, Customer Retention, Telecommunications, Coaching, Windows, Microsoft Office
Education
Conestoga College 2001 — 2002
Certificate, Microcomputer Software
Nordia Inc. November 2011 - Present
Tri-Cities Transport Action Group 2011 - Present
Arvato Digital Services June 2011 - September 2011
IBM Global Services March 2007 - January 2009
295.ca 2004 - 2006
Research In Motion 2003 - 2003
NCR 2002 - 2002
Lutheran Life 2001 - 2001
Skills
Customer Support, Troubleshooting, Technical Support, Customer Service, Operating Systems, Networking, Databases, Help Desk Support, Asset Managment, Call Center, Customer Satisfaction, Teamwork, Customer Retention, Telecommunications, Coaching, Windows, Microsoft Office
Education
Conestoga College 2001 — 2002
Certificate, Microcomputer Software
Chad Guldin's arvato digital services Experience February 2008 - January 2011
Job Global Service Delivery Manager Channel Incentives at Microsoft
Industry Computer Software
Experience
Microsoft December 2012 - Present
Microsoft August 2011 - December 2012
Microsoft January 2011 - August 2011
Arvato Digital Services February 2008 - January 2011
Colliers International January 2007 - March 2008
The Ribeiro Companies December 2003 - October 2006
Jabil August 2000 - December 2002
Skills
Process Improvement, Operations Management, Team Leadership, Program Management, Project Management, Strategic Planning, Contract Negotiation, Cross-functional Team..., Team Building, Negotiation, Financial Analysis, Change Management, Vendor Management, Account Management, Management, Business Development, Sales, Product Management, Business Process, Supply Chain Management, Business Process..., CRM, Coaching, Outsourcing, Business Analysis, Leadership, Budgets, Performance Management
Education
CCIM Institute 2006 — 2007
CCIM
Central Washington University 1996 — 2000
Bachelor of Science (BS)
Green Valley High
Microsoft December 2012 - Present
Microsoft August 2011 - December 2012
Microsoft January 2011 - August 2011
Arvato Digital Services February 2008 - January 2011
Colliers International January 2007 - March 2008
The Ribeiro Companies December 2003 - October 2006
Jabil August 2000 - December 2002
Skills
Process Improvement, Operations Management, Team Leadership, Program Management, Project Management, Strategic Planning, Contract Negotiation, Cross-functional Team..., Team Building, Negotiation, Financial Analysis, Change Management, Vendor Management, Account Management, Management, Business Development, Sales, Product Management, Business Process, Supply Chain Management, Business Process..., CRM, Coaching, Outsourcing, Business Analysis, Leadership, Budgets, Performance Management
Education
CCIM Institute 2006 — 2007
CCIM
Central Washington University 1996 — 2000
Bachelor of Science (BS)
Green Valley High
Danielle Dummer's arvato digital services Experience July 2013 - November 2013
Job Marketing Coordinator for IfiGourmet
Industry Food & Beverages
Experience
ifiGOURMET February 2015 - Present
Agony of De-Feet April 2014 - September 2014
Torrid September 2013 - March 2014
Arvato Digital Services July 2013 - November 2013
Celebration Childcare January 2013 - July 2013
Afterschool Club September 2012 - April 2013
Quill May 2012 - September 2012
Afterschool Club September 2011 - May 2012
Macy's October 2011 - January 2012
Columbia College Chicago September 2010 - May 2011
Skills
Photoshop, InDesign, Illustrator, Photo Editing, Microsoft Word, Adobe Creative Suite, Flash, Dreamweaver, Final Cut Pro, PowerPoint, Word, Excel, Social Networking, HTML 5, CSS 3, Logo Design, Brand Development, Web Design, Mobile Design, Art Direction
Education
Columbia College Chicago 2009 — 2011
Bachelor of Fine Arts, Advertising Art Direction
Northern Michigan University 2007 — 2009
Electronic Imaging
ifiGOURMET February 2015 - Present
Agony of De-Feet April 2014 - September 2014
Torrid September 2013 - March 2014
Arvato Digital Services July 2013 - November 2013
Celebration Childcare January 2013 - July 2013
Afterschool Club September 2012 - April 2013
Quill May 2012 - September 2012
Afterschool Club September 2011 - May 2012
Macy's October 2011 - January 2012
Columbia College Chicago September 2010 - May 2011
Skills
Photoshop, InDesign, Illustrator, Photo Editing, Microsoft Word, Adobe Creative Suite, Flash, Dreamweaver, Final Cut Pro, PowerPoint, Word, Excel, Social Networking, HTML 5, CSS 3, Logo Design, Brand Development, Web Design, Mobile Design, Art Direction
Education
Columbia College Chicago 2009 — 2011
Bachelor of Fine Arts, Advertising Art Direction
Northern Michigan University 2007 — 2009
Electronic Imaging
Abhilash Sankar Abhilash Sankar's arvato digital services Experience February 2013 - October 2014
Job Store Manager at easyhome
Industry Management Consulting
Experience
EasyHome 2013 - Present
Arvato Digital Services February 2013 - October 2014
Tommy Hilfiger Canada October 2012 - May 2014
Silver Mine 2012 - 2012
Daisy Mart 2012 - 2012
Accenture September 2009 - April 2010
Alliance Tours and Travels 2007 - 2008
Skills
Microsoft Office, Employee Relations, Customer Service, Market Research, Microsoft Excel, Operations Management, Administrative Work, Employee Training, Payroll, Employee Opinion Surveys, Direct Sales, Survey Design, Survey Research, SurveyMonkey, Entrepreneurship, Recruiting, Management
Education
Conestoga College 2011 — 2012
Post Graduate, International Business Management
Garden City College 2008 — 2011
Bachelor of Business Management, Business
EasyHome 2013 - Present
Arvato Digital Services February 2013 - October 2014
Tommy Hilfiger Canada October 2012 - May 2014
Silver Mine 2012 - 2012
Daisy Mart 2012 - 2012
Accenture September 2009 - April 2010
Alliance Tours and Travels 2007 - 2008
Skills
Microsoft Office, Employee Relations, Customer Service, Market Research, Microsoft Excel, Operations Management, Administrative Work, Employee Training, Payroll, Employee Opinion Surveys, Direct Sales, Survey Design, Survey Research, SurveyMonkey, Entrepreneurship, Recruiting, Management
Education
Conestoga College 2011 — 2012
Post Graduate, International Business Management
Garden City College 2008 — 2011
Bachelor of Business Management, Business
Derrick Chandler Derrick Chandler's arvato digital services Experience October 2010 - October 2012
Job Program Manager
Industry
Experience
Ingram Micro January 2013 - Present
Arvato Digital Services October 2010 - October 2012
Ditan Distribution July 2003 - March 2009
Skills
Project Management, Social Media, Teamwork, Sales, Management, Project Planning, Team Leadership, Microsoft Excel, Microsoft Word, Business Development, Customer Satisfaction
Education
Austin Peay State University
Business Administration and Management, General
Ingram Micro January 2013 - Present
Arvato Digital Services October 2010 - October 2012
Ditan Distribution July 2003 - March 2009
Skills
Project Management, Social Media, Teamwork, Sales, Management, Project Planning, Team Leadership, Microsoft Excel, Microsoft Word, Business Development, Customer Satisfaction
Education
Austin Peay State University
Business Administration and Management, General
Melanie Griggs Melanie Griggs's arvato digital services Experience April 2008 - July 2009
Job Program Manager for Universal Store
Industry Information Technology and Services
Experience
iSoftStone North America May 2015 - Present
Rylem September 2012 - May 2015
Sogeti October 2009 - September 2012
Arvato Digital Services April 2008 - July 2009
Andelogic Inc November 2006 - April 2008
Skills
Visio, Outlook, Microsoft Office, Project Coordination, Quality Assurance, Data Entry, Supply Chain, Microsoft Licensing, Office 365, Volume Licensing, SharePoint, Live Meeting, Microsoft Excel, Microsoft SQL Server, Training, Project Management, SAP, SQL Server, Adobe Creative Suite, MS Project, HTML, CSS, infopath, Lync, Microsoft CRM, MS Quote, Siebel, Explore.ms, E3, InfoPath, Business Analysis, Business Intelligence, CRM, Enterprise Software, Vendor Management, SDLC
Education
Arizona State University 2013 — 2016
BS Graphic Information Technology, Web Design and Technologies
Bellevue Community College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), General Studies
Sammamish
Slagelse Gymnasium
iSoftStone North America May 2015 - Present
Rylem September 2012 - May 2015
Sogeti October 2009 - September 2012
Arvato Digital Services April 2008 - July 2009
Andelogic Inc November 2006 - April 2008
Skills
Visio, Outlook, Microsoft Office, Project Coordination, Quality Assurance, Data Entry, Supply Chain, Microsoft Licensing, Office 365, Volume Licensing, SharePoint, Live Meeting, Microsoft Excel, Microsoft SQL Server, Training, Project Management, SAP, SQL Server, Adobe Creative Suite, MS Project, HTML, CSS, infopath, Lync, Microsoft CRM, MS Quote, Siebel, Explore.ms, E3, InfoPath, Business Analysis, Business Intelligence, CRM, Enterprise Software, Vendor Management, SDLC
Education
Arizona State University 2013 — 2016
BS Graphic Information Technology, Web Design and Technologies
Bellevue Community College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), General Studies
Sammamish
Slagelse Gymnasium
Audrey Boettcher Audrey Boettcher's arvato digital services Experience April 2007 - September 2009
Job Logistics Professional
Industry Logistics and Supply Chain
Experience
Abbott Laboratories September 2010 - July 2012
Brightstar November 2009 - August 2010
arvato digital services April 2007 - September 2009
Deluxe Media Services 2006 - 2007
Deluxe Media Services 2004 - 2006
Deluxe Media Services 1998 - 2004
Skills
Logistics, Supply Chain Management, Warehousing, Supply Chain, Operations Management, Warehouse Management, Transportation, MRP, Supply Chain..., Distribution Center..., Shipping, Continuous Improvement, Software Documentation, Six Sigma, Inventory Control, Materials Management, Process Improvement, Customs Regulations, Management, Transportation..., Customer Satisfaction, Freight, Training
Education
Cardinal Stritch University 2011 — 2012
Bachelor of Science, Business Management
Gateway Technical College
Associates Degree, Supervisory Management
Abbott Laboratories September 2010 - July 2012
Brightstar November 2009 - August 2010
arvato digital services April 2007 - September 2009
Deluxe Media Services 2006 - 2007
Deluxe Media Services 2004 - 2006
Deluxe Media Services 1998 - 2004
Skills
Logistics, Supply Chain Management, Warehousing, Supply Chain, Operations Management, Warehouse Management, Transportation, MRP, Supply Chain..., Distribution Center..., Shipping, Continuous Improvement, Software Documentation, Six Sigma, Inventory Control, Materials Management, Process Improvement, Customs Regulations, Management, Transportation..., Customer Satisfaction, Freight, Training
Education
Cardinal Stritch University 2011 — 2012
Bachelor of Science, Business Management
Gateway Technical College
Associates Degree, Supervisory Management
Paula Canales Paula Canales's arvato digital services Experience August 2006 - January 2011
Job Management, QA & Account Services
Industry Packaging and Containers
Experience
Image Entertainment February 2011 - February 2012
Arvato Digital Services August 2006 - January 2011
Deluxe Digital Studios August 2004 - August 2006
Deluxe Digital Studios August 2000 - August 2004
Deluxe Video Services May 1996 - August 2000
Deluxe Video Services May 1995 - May 1996
Smoky Hollow Foods October 1991 - May 1994
Skills
Forecasting, Entertainment, Operations Management, Budgets, Supply Chain Management, SAP, Process Scheduler, Customer Service, Inventory Management, Process Improvement, Microsoft Office, Team Building, Quality Assurance, Microsoft Excel, Microsoft Word, Management, Social Media, Digital Media, Purchasing, Account Management, SAP R/3, Oracle HR, BPCS, Six Sigma, Customer Satisfaction, Continuous Improvement, Manufacturing, Supply Chain, Software Documentation, Materials Management, Cross-functional Team..., Logistics, Analysis, Training, Leadership, Project Management, Team Leadership
Education
San Bernardino Valley College 1988 — 1989
Psychology
Hacienda La Puente Adult Education 1988 — 1988
G.E.D., General Studies
Image Entertainment February 2011 - February 2012
Arvato Digital Services August 2006 - January 2011
Deluxe Digital Studios August 2004 - August 2006
Deluxe Digital Studios August 2000 - August 2004
Deluxe Video Services May 1996 - August 2000
Deluxe Video Services May 1995 - May 1996
Smoky Hollow Foods October 1991 - May 1994
Skills
Forecasting, Entertainment, Operations Management, Budgets, Supply Chain Management, SAP, Process Scheduler, Customer Service, Inventory Management, Process Improvement, Microsoft Office, Team Building, Quality Assurance, Microsoft Excel, Microsoft Word, Management, Social Media, Digital Media, Purchasing, Account Management, SAP R/3, Oracle HR, BPCS, Six Sigma, Customer Satisfaction, Continuous Improvement, Manufacturing, Supply Chain, Software Documentation, Materials Management, Cross-functional Team..., Logistics, Analysis, Training, Leadership, Project Management, Team Leadership
Education
San Bernardino Valley College 1988 — 1989
Psychology
Hacienda La Puente Adult Education 1988 — 1988
G.E.D., General Studies
Dawn Pedersen Dawn Pedersen's arvato digital services Experience July 2011 - July 2012
Job Logistics Analyst MillerCoors at The Judge Group
Industry Logistics and Supply Chain
Experience
The Judge Group April 2012 - Present
Arvato Digital Services July 2011 - July 2012
CNH America, LLC October 2008 - January 2010
Micheal Cuccia, CPA January 2008 - April 2008
Skills
Outlook, SAP, Excel, Access, Word, Invoicing, Process Improvement, Accounts Payable, Accounts Receivable, Income Tax, Oracle, EDI, ACH
Education
DeVry University 2010 — 2011
Bachelors - Technical Management, Accounting
Gateway Technical College 2005 — 2009
Associates, Accounting
The Judge Group April 2012 - Present
Arvato Digital Services July 2011 - July 2012
CNH America, LLC October 2008 - January 2010
Micheal Cuccia, CPA January 2008 - April 2008
Skills
Outlook, SAP, Excel, Access, Word, Invoicing, Process Improvement, Accounts Payable, Accounts Receivable, Income Tax, Oracle, EDI, ACH
Education
DeVry University 2010 — 2011
Bachelors - Technical Management, Accounting
Gateway Technical College 2005 — 2009
Associates, Accounting
Setia Judo Setia Judo's arvato digital services Experience September 2007 - December 2008
Job Experienced Data Specialist & Fitness Consultant
Industry Health, Wellness and Fitness
Experience
Happenstance Type-O-Rama May 2008 - Present
Arvato Digital Services September 2007 - December 2008
Silicon Publishing, Inc. July 2006 - August 2007
BenefitNation, Inc. January 2003 - July 2006
BenefitNation, Inc. September 2000 - January 2003
Auto-Graphics, Inc. September 1999 - September 2000
Auto-Graphics, Inc. January 1995 - September 1999
Skills
Customer Relations, Account Management, Quality Assurance, Documentation, CSS, HTML/XML, Access, Word, Excel, Problem Solving, Team Building, Personal Training, Coaching, Work/life Balance, Fitness Training, Toning, Cooking, Software Documentation, Analysis, Salesforce.com, Sales, Microsoft Excel, XML
Education
W.I.T.S. 2011 — 2011
Certified Personal Trainer, Health & Fitness
California State Polytechnic University-Pomona 1998 — 2000
BA, Behavioral Science
Happenstance Type-O-Rama May 2008 - Present
Arvato Digital Services September 2007 - December 2008
Silicon Publishing, Inc. July 2006 - August 2007
BenefitNation, Inc. January 2003 - July 2006
BenefitNation, Inc. September 2000 - January 2003
Auto-Graphics, Inc. September 1999 - September 2000
Auto-Graphics, Inc. January 1995 - September 1999
Skills
Customer Relations, Account Management, Quality Assurance, Documentation, CSS, HTML/XML, Access, Word, Excel, Problem Solving, Team Building, Personal Training, Coaching, Work/life Balance, Fitness Training, Toning, Cooking, Software Documentation, Analysis, Salesforce.com, Sales, Microsoft Excel, XML
Education
W.I.T.S. 2011 — 2011
Certified Personal Trainer, Health & Fitness
California State Polytechnic University-Pomona 1998 — 2000
BA, Behavioral Science
Dr. Alice Gobeille Dr. Alice Gobeille's arvato digital services Experience March 2004 - May 2008
Job President, Lean Six Sigma Master Blackbelt at Stratagems, LLC
Industry Professional Training & Coaching
Experience
Walden University January 2010 - Present
The National Graduate School May 2008 - Present
Stratagems, LLC May 2007 - Present
Arvato Digital Services March 2004 - May 2008
Cabot Corporation 2001 - 2003
Cabot Corporation 2001 - 2003
Skills
Project Management, Supplier Quality..., Six Sigma, Process Improvement, Coaching, Business Strategy, Management, Change Management, Organizational..., Continuous Improvement, Operational Excellence, Training, Lean Manufacturing, Program Management, Leadership Development, Dissertation Editing, Performance Improvement, ISO, Quality Management, Quality System, Research Design, Microsoft Office, Mentoring, Instructional Design, Iso 9000, Scholarship, Business Continuity..., Supply Chain Management, Microsoft Excel, Curriculum Development, Higher Education, Scholarly Research, Strategic Planning, Quality Assurance, Public Speaking, Team Building, Data Analysis, Operations Management, Leadership, Customer Service, Team Leadership, Scholarly Communication
Education
University of Phoenix 2003 — 2006
Doctorate of Management, Organizational Leadership
The National Graduate School 1999 — 2001
MS, Quality and Six Sigma Management
Bridgewater State College 1990 — 1996
BS, Chemistry
Walden University January 2010 - Present
The National Graduate School May 2008 - Present
Stratagems, LLC May 2007 - Present
Arvato Digital Services March 2004 - May 2008
Cabot Corporation 2001 - 2003
Cabot Corporation 2001 - 2003
Skills
Project Management, Supplier Quality..., Six Sigma, Process Improvement, Coaching, Business Strategy, Management, Change Management, Organizational..., Continuous Improvement, Operational Excellence, Training, Lean Manufacturing, Program Management, Leadership Development, Dissertation Editing, Performance Improvement, ISO, Quality Management, Quality System, Research Design, Microsoft Office, Mentoring, Instructional Design, Iso 9000, Scholarship, Business Continuity..., Supply Chain Management, Microsoft Excel, Curriculum Development, Higher Education, Scholarly Research, Strategic Planning, Quality Assurance, Public Speaking, Team Building, Data Analysis, Operations Management, Leadership, Customer Service, Team Leadership, Scholarly Communication
Education
University of Phoenix 2003 — 2006
Doctorate of Management, Organizational Leadership
The National Graduate School 1999 — 2001
MS, Quality and Six Sigma Management
Bridgewater State College 1990 — 1996
BS, Chemistry
Amaranath Medavarapu Amaranath Medavarapu's arvato digital services Experience July 2010 - Present
Job SAP Project Manager
Industry Information Technology and Services
Experience
Arvato Digital Services July 2010 - Present
UNICEF December 2009 - June 2010
Osram Sylvania July 2009 - December 2009
Tennant Company March 2009 - July 2009
Rohm and Haas December 2007 - December 2008
International Paper March 2007 - November 2007
TCS April 2004 - June 2006
TechMahindra 2006 - 2006
Skills
ABAP, SAP R/3, SD, Project Implementation, SAP, WebDynpro, Business Process, SAP Netweaver, EDI, SAP Portal, Business Analysis, Integration, Supply Chain Management, Master Data, BAPI, ERP, IDOC, Java, JSP
Education
Andhra University 2000 — 2003
Arvato Digital Services July 2010 - Present
UNICEF December 2009 - June 2010
Osram Sylvania July 2009 - December 2009
Tennant Company March 2009 - July 2009
Rohm and Haas December 2007 - December 2008
International Paper March 2007 - November 2007
TCS April 2004 - June 2006
TechMahindra 2006 - 2006
Skills
ABAP, SAP R/3, SD, Project Implementation, SAP, WebDynpro, Business Process, SAP Netweaver, EDI, SAP Portal, Business Analysis, Integration, Supply Chain Management, Master Data, BAPI, ERP, IDOC, Java, JSP
Education
Andhra University 2000 — 2003
Andria Bennett Andria Bennett's arvato digital services Experience April 2009 - April 2011
Job Patient Care Coordinator at Cardinal Health
Industry Pharmaceuticals
Experience
Cardinal Health February 2015 - Present
Taco Cabana November 2012 - February 2015
TWU Health Service Center August 2012 - August 2014
TWU Health Service Center August 2012 - August 2014
Arvato Digital Services April 2009 - April 2011
Wells Fargo January 2007 - January 2008
Skills
Health Education, Management, Training, Office Administration, Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Financial Services, Inventory Management
Education
Dallas Baptist University 2014 — 2016
Master of Business Administration (MBA), Healthcare Management
Texas Woman's University 2013 — 2014
Bachelor's Health Science , Health Studies
Texas Woman's University 2011 — 2014
Bachelor's degree, Health Studies
Cardinal Health February 2015 - Present
Taco Cabana November 2012 - February 2015
TWU Health Service Center August 2012 - August 2014
TWU Health Service Center August 2012 - August 2014
Arvato Digital Services April 2009 - April 2011
Wells Fargo January 2007 - January 2008
Skills
Health Education, Management, Training, Office Administration, Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Financial Services, Inventory Management
Education
Dallas Baptist University 2014 — 2016
Master of Business Administration (MBA), Healthcare Management
Texas Woman's University 2013 — 2014
Bachelor's Health Science , Health Studies
Texas Woman's University 2011 — 2014
Bachelor's degree, Health Studies
Carmen Robbins's arvato digital services Experience 2010 - 2010
Job Handson Sales manager
Industry Retail
Experience
McDonald's Corporation August 2012 - July 2015
Arvato Digital Services 2010 - 2010
CEC Entertainment January 2008 - April 2009
Goody's Family Clothing August 2005 - January 2008
Skills
Customer Service, Computer Hardware, Sales, Cashiering, Stocking, Wrapping, Packaging, Hosting, Pricing, Inventory Management, Time Management, Customer Satisfaction, Management, Retail, Restaurants, Microsoft Office, Microsoft Excel, Inventory Control
Education
Asheville-Buncombe Technical Community College 2005 — 2005
GED, GED
McDonald's Corporation August 2012 - July 2015
Arvato Digital Services 2010 - 2010
CEC Entertainment January 2008 - April 2009
Goody's Family Clothing August 2005 - January 2008
Skills
Customer Service, Computer Hardware, Sales, Cashiering, Stocking, Wrapping, Packaging, Hosting, Pricing, Inventory Management, Time Management, Customer Satisfaction, Management, Retail, Restaurants, Microsoft Office, Microsoft Excel, Inventory Control
Education
Asheville-Buncombe Technical Community College 2005 — 2005
GED, GED
Zach Callahan Zach Callahan's arvato digital services Experience 2013 - Present
Job Banking Professional
Industry Banking
Experience
Arvato digital services 2013 - Present
Education
Asheville-Buncombe Technical Community College 2009 — 2011
Associate's degree, Computer Systems Networking and Telecommunications
Arvato digital services 2013 - Present
Education
Asheville-Buncombe Technical Community College 2009 — 2011
Associate's degree, Computer Systems Networking and Telecommunications
Howard LaFlamme's arvato digital services Experience August 2002 - December 2011
Job Owner/Operator: Delta Computer Services & Media Conversion
Industry Computer Hardware
Experience
Delta Computer Services & Media Conversion December 2011 - Present
Arvato Digital Services August 2002 - December 2011
FRIDAY STAFFING SERVICES, ASHEVILLE, NC January 2002 - August 2002
Forest Lawn Cemetery, Enka, NC March 1997 - December 2001
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Machine Operator, Lawn, Gardening, Organic Gardening, Inspection, Management, Landscaping, Troubleshooting, Software Installation, Windows, Teaching, Networking, Public Speaking, System Administration, Customer Service, Microsoft Office, Leadership, Research, Social Media
Education
Asheville-Buncombe Technical Community College 2012 — 2015
Associate of Applied Science in Web Technologies, Web Technologies, GPA 3.83
Ponaganset High School 1982 — 1986
Intensive Industrial Arts, Electronics
Delta Computer Services & Media Conversion December 2011 - Present
Arvato Digital Services August 2002 - December 2011
FRIDAY STAFFING SERVICES, ASHEVILLE, NC January 2002 - August 2002
Forest Lawn Cemetery, Enka, NC March 1997 - December 2001
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Machine Operator, Lawn, Gardening, Organic Gardening, Inspection, Management, Landscaping, Troubleshooting, Software Installation, Windows, Teaching, Networking, Public Speaking, System Administration, Customer Service, Microsoft Office, Leadership, Research, Social Media
Education
Asheville-Buncombe Technical Community College 2012 — 2015
Associate of Applied Science in Web Technologies, Web Technologies, GPA 3.83
Ponaganset High School 1982 — 1986
Intensive Industrial Arts, Electronics
Chrystal Broome Chrystal Broome's arvato digital services Experience June 2008 - April 2009
Job Experienced Staff Accountant
Industry Accounting
Experience
Enerdyne Power Systems November 2012 - Present
C.W. Williams Community Health Center February 2011 - October 2012
Arvato Digital Services June 2008 - April 2009
Muzak July 2006 - June 2008
Carowinds March 1999 - June 2007
Skills
Accounting, Accounts Payable, Outlook, Payroll, Data Entry, Microsoft Office, Excel, Word, Reconciliation, Journal Entries, Accounts Receivable, Client Billing, QuickBooks, Financial Statements, Financial Statement..., Cash Flow Statements, Bank Statements, Sales Tax, Budgets, Budgeting, Budget Monitoring, Budget Management
Education
Winthrop University 2010 — 2012
MBA, Finance
ECPI University 2009 — 2010
Diploma, Medical Administration
Wingate University 2001 — 2005
Bachelor of Science, Accounting
Enerdyne Power Systems November 2012 - Present
C.W. Williams Community Health Center February 2011 - October 2012
Arvato Digital Services June 2008 - April 2009
Muzak July 2006 - June 2008
Carowinds March 1999 - June 2007
Skills
Accounting, Accounts Payable, Outlook, Payroll, Data Entry, Microsoft Office, Excel, Word, Reconciliation, Journal Entries, Accounts Receivable, Client Billing, QuickBooks, Financial Statements, Financial Statement..., Cash Flow Statements, Bank Statements, Sales Tax, Budgets, Budgeting, Budget Monitoring, Budget Management
Education
Winthrop University 2010 — 2012
MBA, Finance
ECPI University 2009 — 2010
Diploma, Medical Administration
Wingate University 2001 — 2005
Bachelor of Science, Accounting
Mason Gee Mason Gee's arvato digital services Experience October 2011 - August 2012
Job *
Industry Information Technology and Services
Experience
Arvato Digital Services October 2011 - August 2012
Arvato Digital Services April 2008 - October 2011
Arvato Digital Services November 2007 - March 2008
Skills
Management, Vendor Management, Process Improvement, BPO, Business Process..., Program Management, Call Center, Outsourcing, Team Leadership, Project Management, Team Management, Business Analysis, Customer Experience, Operations Management, SharePoint, Call Centers, Troubleshooting
Education
Collins College 2003 — 2005
Associates, Visual Communication
Arvato Digital Services October 2011 - August 2012
Arvato Digital Services April 2008 - October 2011
Arvato Digital Services November 2007 - March 2008
Skills
Management, Vendor Management, Process Improvement, BPO, Business Process..., Program Management, Call Center, Outsourcing, Team Leadership, Project Management, Team Management, Business Analysis, Customer Experience, Operations Management, SharePoint, Call Centers, Troubleshooting
Education
Collins College 2003 — 2005
Associates, Visual Communication
Polo Jaimes's arvato digital services Experience January 2011 - December 2011
Job Jaimes Insurance Professionals
Industry Investment Management
Experience
New Horizons Computer Learning Center of Austin January 2012 - Present
Farmers Insurance September 2013 - January 2015
Arvato Digital Services January 2011 - December 2011
TriFusion July 2009 - May 2011
TriFusion November 2008 - July 2009
TriFusion October 2007 - November 2008
TriFusion January 2004 - October 2007
SabeRex March 2000 - December 2003
Skills
Strategic Planning, Logistics, Inventory Control, Program Management, Lean Manufacturing, Team Leadership, Sales Operations, Operations Management, Microsoft Office, Financial Reporting, Process Improvement, Customer Relations, Non-profits, Supply Chain Management, Team Building, Problem Solving, Cross-functional Team..., Coaching, Change Management, Forecasting, Performance Management, Continuous Improvement, Employee Relations, Account Management, Product Management, Business Strategy, Customer Service, Business Development, CRM, Enterprise Software, Leadership, Management, Nonprofits, Project Management, Start-ups, Strategy, Insurance
Education
Austin Community College
New Horizons
New Horizons Computer Learning Center of Austin January 2012 - Present
Farmers Insurance September 2013 - January 2015
Arvato Digital Services January 2011 - December 2011
TriFusion July 2009 - May 2011
TriFusion November 2008 - July 2009
TriFusion October 2007 - November 2008
TriFusion January 2004 - October 2007
SabeRex March 2000 - December 2003
Skills
Strategic Planning, Logistics, Inventory Control, Program Management, Lean Manufacturing, Team Leadership, Sales Operations, Operations Management, Microsoft Office, Financial Reporting, Process Improvement, Customer Relations, Non-profits, Supply Chain Management, Team Building, Problem Solving, Cross-functional Team..., Coaching, Change Management, Forecasting, Performance Management, Continuous Improvement, Employee Relations, Account Management, Product Management, Business Strategy, Customer Service, Business Development, CRM, Enterprise Software, Leadership, Management, Nonprofits, Project Management, Start-ups, Strategy, Insurance
Education
Austin Community College
New Horizons
Kathleen E. Hearons Kathleen E. Hearons's arvato digital services Experience August 2011 - October 2011
Job Sr. Technical Editor/Writer at Lockheed Martin
Industry Writing and Editing
Experience
Lockheed Martin May 2015 - Present
CACI International Inc. October 2014 - April 2015
NTT DATA Federal Services, Inc. August 2014 - September 2014
SOS International LLC September 2013 - August 2014
Turbo Consulting February 2013 - September 2013
Turbo Consulting May 2012 - September 2013
Language Colosseum December 2011 - January 2012
Arvato Digital Services August 2011 - October 2011
Deloitte Consulting, LLP October 2009 - June 2011
General Dynamics Advanced Information Systems October 2008 - October 2009
Skills
Analysis, Proposal Writing, Government, Training, Leadership, Program Management, International Relations, Security Clearance, Research, Intelligence Analysis, Government Contracting, Strategic Planning, Data Analysis, Project Management, Management, DoD, French, Microsoft Office, Strategy, Editing, PowerPoint, Spanish, Counterterrorism, Management Consulting, Writing, Customer Service, Microsoft Word, Italian, Outlook, Instructional Design, Business Development, Russian, Microsoft Excel, Excel, Word, Adobe Creative Suite
Education
American University 2006 — 2008
Master's Degree, International Affairs (major) and U.S. Foreign Policy (minor), GPA 3.8
Georgetown University 2006 — 2006
University Credit and Professional Experience, Political Science, Economics, and Public Policy, GPA 4.0
California State University-Northridge 2003 — 2006
Bachelor's Degree, Political Science (major), History (minor), and Foreign Languages, GPA 4.0
Charles University in Prague 2003 — 2003
University Credit, Political Philosophy, Human Rights, and Business Development, GPA 4.0
Antelope Valley College 2000 — 2003
Associate's Degree, Political Science, Foreign Language, and Music, GPA 4.0
College of the Canyons 2003 — 2003
University Credit, Comparative Politics, GPA 4.0
Lockheed Martin May 2015 - Present
CACI International Inc. October 2014 - April 2015
NTT DATA Federal Services, Inc. August 2014 - September 2014
SOS International LLC September 2013 - August 2014
Turbo Consulting February 2013 - September 2013
Turbo Consulting May 2012 - September 2013
Language Colosseum December 2011 - January 2012
Arvato Digital Services August 2011 - October 2011
Deloitte Consulting, LLP October 2009 - June 2011
General Dynamics Advanced Information Systems October 2008 - October 2009
Skills
Analysis, Proposal Writing, Government, Training, Leadership, Program Management, International Relations, Security Clearance, Research, Intelligence Analysis, Government Contracting, Strategic Planning, Data Analysis, Project Management, Management, DoD, French, Microsoft Office, Strategy, Editing, PowerPoint, Spanish, Counterterrorism, Management Consulting, Writing, Customer Service, Microsoft Word, Italian, Outlook, Instructional Design, Business Development, Russian, Microsoft Excel, Excel, Word, Adobe Creative Suite
Education
American University 2006 — 2008
Master's Degree, International Affairs (major) and U.S. Foreign Policy (minor), GPA 3.8
Georgetown University 2006 — 2006
University Credit and Professional Experience, Political Science, Economics, and Public Policy, GPA 4.0
California State University-Northridge 2003 — 2006
Bachelor's Degree, Political Science (major), History (minor), and Foreign Languages, GPA 4.0
Charles University in Prague 2003 — 2003
University Credit, Political Philosophy, Human Rights, and Business Development, GPA 4.0
Antelope Valley College 2000 — 2003
Associate's Degree, Political Science, Foreign Language, and Music, GPA 4.0
College of the Canyons 2003 — 2003
University Credit, Comparative Politics, GPA 4.0
Mark Ricks Mark Ricks's arvato digital services Experience June 2013 - Present
Job Desktop Support Technician at Arvato Digital Services
Industry Computer Hardware
Experience
Arvato Digital Services June 2013 - Present
Hypercel Corp. April 2011 - June 2013
Vitek July 2008 - November 2010
Brimar Inc. 2002 - 2008
Skills
Networking, Customer Service, Technical Support, Procurement, Computer Hardware, Purchasing, PHP, Help Desk Support, Visual Basic, CCNA, Wireless Networking, Electronics
Education
College of the Canyons 2006 — 2009
AS, Computer Networking
Arvato Digital Services June 2013 - Present
Hypercel Corp. April 2011 - June 2013
Vitek July 2008 - November 2010
Brimar Inc. 2002 - 2008
Skills
Networking, Customer Service, Technical Support, Procurement, Computer Hardware, Purchasing, PHP, Help Desk Support, Visual Basic, CCNA, Wireless Networking, Electronics
Education
College of the Canyons 2006 — 2009
AS, Computer Networking
Tony Neal's arvato digital services Experience November 2009 - November 2010
Job Program Manager at Tanner Insurance Investments and Consulting
Industry Information Technology and Services
Experience
Tanner Insurance Investments and Consulting September 2014 - Present
Qualcomm August 2013 - August 2014
Microsoft Corporation March 2011 - December 2012
Barco Media & Entertainment July 2010 - January 2011
Arvato Digital Services November 2009 - November 2010
Microsoft Licensing/Wimmer Solutions Reno, NV February 2009 - August 2009
Bowne & Co January 2008 - November 2008
International Profit Associates 2007 - 2008
Intel 2004 - 2006
Robert Half Finance & Accounting 2002 - 2003
Skills
Program Management, Business Analysis, Cross-functional Team..., Vendor Management, Process Improvement, Project Management, Change Management, Business Process..., Management Consulting, Strategic Planning, PMP, Account Management, Management, SDLC, Budgets, Sales, Supply Chain, Supply Chain Management, Start-ups, Outsourcing, Integration, Product Management, Business Intelligence, Software Project...
Education
National University 1986 — 1997
MBA, Organizational Behavior
National University 1984 — 1986
BBA, Accounting
Gonzaga University - School of Business Administration 1982 — 1983
Bachelor of Business Administration (BBA), Finance
Bellarmine College Preparatory
Bellarmine College Preparatory
Tanner Insurance Investments and Consulting September 2014 - Present
Qualcomm August 2013 - August 2014
Microsoft Corporation March 2011 - December 2012
Barco Media & Entertainment July 2010 - January 2011
Arvato Digital Services November 2009 - November 2010
Microsoft Licensing/Wimmer Solutions Reno, NV February 2009 - August 2009
Bowne & Co January 2008 - November 2008
International Profit Associates 2007 - 2008
Intel 2004 - 2006
Robert Half Finance & Accounting 2002 - 2003
Skills
Program Management, Business Analysis, Cross-functional Team..., Vendor Management, Process Improvement, Project Management, Change Management, Business Process..., Management Consulting, Strategic Planning, PMP, Account Management, Management, SDLC, Budgets, Sales, Supply Chain, Supply Chain Management, Start-ups, Outsourcing, Integration, Product Management, Business Intelligence, Software Project...
Education
National University 1986 — 1997
MBA, Organizational Behavior
National University 1984 — 1986
BBA, Accounting
Gonzaga University - School of Business Administration 1982 — 1983
Bachelor of Business Administration (BBA), Finance
Bellarmine College Preparatory
Bellarmine College Preparatory
Ryan Spencer's arvato digital services Experience September 2006 - February 2011
Job Human Resources Manager at Hartness International
Industry Packaging and Containers
Experience
Hartness International April 2013 - Present
Pierburg February 2011 - April 2013
Arvato Digital Services September 2006 - February 2011
Nutra Manufacturing 2003 - 2006
Resurgent Capital Services 2000 - 2003
Skills
Employee Relations, Benefits Administration, Talent Management, Onboarding, Deferred Compensation, HRIS
Education
Clemson University 2000 — 2002
Masters, Human Resources Development
Hartness International April 2013 - Present
Pierburg February 2011 - April 2013
Arvato Digital Services September 2006 - February 2011
Nutra Manufacturing 2003 - 2006
Resurgent Capital Services 2000 - 2003
Skills
Employee Relations, Benefits Administration, Talent Management, Onboarding, Deferred Compensation, HRIS
Education
Clemson University 2000 — 2002
Masters, Human Resources Development
Maria Teresa Bellam Maria Teresa Bellam's arvato digital services Experience January 2006 - January 2015
Job ITC at Los Angeles County, Department of Public Health
Industry Nonprofit Organization Management
Experience
Los Angeles County Department of Heatlth Services January 2015 - Present
Arvato Digital Services January 2006 - January 2015
Ultimate Staffing June 2004 - July 2006
Adecco Staffing, USA July 1998 - June 2004
Skills
Peoplesoft, ADP,..., Customer Service, Time Management, Ultipro, Multi Tasking, PeopleSoft, ADP Payroll, Kronos, Applicant Tracking..., Employee Relations, Human Resources, Onboarding, Performance Management, New Hire Orientations, Training, Outsourcing, Payroll, Deferred Compensation, Recruiting, Employee Benefits, HRIS, Temporary Placement, Workforce Planning, Hiring, Benefits Administration, Call Centers, Talent Acquisition, FMLA, HR Policies, Management, Interviews, Succession Planning
Education
Columban College - Olongapo City
Accounting
U.S. Navy
US Navy Apprenticeship, US Navy Appreticeship
Los Angeles County Department of Heatlth Services January 2015 - Present
Arvato Digital Services January 2006 - January 2015
Ultimate Staffing June 2004 - July 2006
Adecco Staffing, USA July 1998 - June 2004
Skills
Peoplesoft, ADP,..., Customer Service, Time Management, Ultipro, Multi Tasking, PeopleSoft, ADP Payroll, Kronos, Applicant Tracking..., Employee Relations, Human Resources, Onboarding, Performance Management, New Hire Orientations, Training, Outsourcing, Payroll, Deferred Compensation, Recruiting, Employee Benefits, HRIS, Temporary Placement, Workforce Planning, Hiring, Benefits Administration, Call Centers, Talent Acquisition, FMLA, HR Policies, Management, Interviews, Succession Planning
Education
Columban College - Olongapo City
Accounting
U.S. Navy
US Navy Apprenticeship, US Navy Appreticeship
Chris Goostree Chris Goostree's arvato digital services Experience April 2009 - May 2011
Job Operations Manager at 247 Intouch
Industry Outsourcing/Offshoring
Experience
24-7 Intouch May 2015 - Present
Optum January 2014 - May 2015
Connextions August 2013 - January 2014
Connextions July 2012 - August 2013
Stellar April 2011 - July 2012
Arvato Digital Services April 2009 - May 2011
Cartus August 2007 - September 2008
Security Insurance Group January 2002 - July 2007
Edward Jones July 2000 - January 2002
Skills
Call Center, Customer Service, Customer Satisfaction, Customer Relations, Process Improvement, Operations Management, Sales Management, Salesforce.com, Unifi, Cisco Call Manager, Aspect, Call Centers, Team Leadership, Contact Centers, Customer Retention, BPO, Management, Program Management, Sales, Human Resources, Interviews, Forecasting, Coaching, Time Management, Workforce Management, Quality Assurance, Customer Experience, Troubleshooting, Performance Management, Budgets, Start-ups, Vendor Management, Employee Training, Team Building, Outsourcing, Call Center Development, Leadership, Training, CRM, Account Management, Change Management, Team Management
Education
East Central University 1998 — 1999
Masters, Administration
East Central University 1994 — 1998
Bachelors, History
24-7 Intouch May 2015 - Present
Optum January 2014 - May 2015
Connextions August 2013 - January 2014
Connextions July 2012 - August 2013
Stellar April 2011 - July 2012
Arvato Digital Services April 2009 - May 2011
Cartus August 2007 - September 2008
Security Insurance Group January 2002 - July 2007
Edward Jones July 2000 - January 2002
Skills
Call Center, Customer Service, Customer Satisfaction, Customer Relations, Process Improvement, Operations Management, Sales Management, Salesforce.com, Unifi, Cisco Call Manager, Aspect, Call Centers, Team Leadership, Contact Centers, Customer Retention, BPO, Management, Program Management, Sales, Human Resources, Interviews, Forecasting, Coaching, Time Management, Workforce Management, Quality Assurance, Customer Experience, Troubleshooting, Performance Management, Budgets, Start-ups, Vendor Management, Employee Training, Team Building, Outsourcing, Call Center Development, Leadership, Training, CRM, Account Management, Change Management, Team Management
Education
East Central University 1998 — 1999
Masters, Administration
East Central University 1994 — 1998
Bachelors, History
Aaron Jonker's arvato digital services Experience July 2010 - September 2011
Job Lead Customer Care Technician at California Institute of the Arts
Industry Information Technology and Services
Experience
California Institute of the Arts September 2012 - Present
The Price Pros June 2012 - September 2012
Arvato Digital Services July 2010 - September 2011
Cap Management Systems April 2010 - May 2010
IT Specialist October 2009 - October 2009
Skills
Call Center, Escalation, Technical Support, Troubleshooting, Customer Satisfaction, Customer Service, Workforce Management, Help Desk Support, Computer Hardware, Customer Support, Management
Education
College of the Canyons 2006 — 2009
Associate of Science (AS), Computer Networking
California Institute of the Arts September 2012 - Present
The Price Pros June 2012 - September 2012
Arvato Digital Services July 2010 - September 2011
Cap Management Systems April 2010 - May 2010
IT Specialist October 2009 - October 2009
Skills
Call Center, Escalation, Technical Support, Troubleshooting, Customer Satisfaction, Customer Service, Workforce Management, Help Desk Support, Computer Hardware, Customer Support, Management
Education
College of the Canyons 2006 — 2009
Associate of Science (AS), Computer Networking
Jack Beaman Jack Beaman's arvato digital services Experience July 2012 - March 2014
Job Photographer
Industry Photography
Experience
Jackson Web Design Freelance PhotographerJack Beaman PhotographyNovember 2011 - Present
Arvato Digital Services July 2012 - March 2014
Skills
Portrait Photography, Photoshop, Graphic Design, Photography, Wedding Photography, Portraits, Digital Photography, Image Editing, Event Photography, Image Manipulation, Dreamweaver, Web Design, Art, WordPress, Social Networking, Logo Design, Blogging, Website Development, Fine Art Photography, Advertising
Education
Henry County High 1980 — 1983
Art Institute of Atlanta
Jackson Web Design Freelance PhotographerJack Beaman PhotographyNovember 2011 - Present
Arvato Digital Services July 2012 - March 2014
Skills
Portrait Photography, Photoshop, Graphic Design, Photography, Wedding Photography, Portraits, Digital Photography, Image Editing, Event Photography, Image Manipulation, Dreamweaver, Web Design, Art, WordPress, Social Networking, Logo Design, Blogging, Website Development, Fine Art Photography, Advertising
Education
Henry County High 1980 — 1983
Art Institute of Atlanta
Felicia Johnson Felicia Johnson's arvato digital services Experience February 2008 - May 2012
Job Regional Accounts Manager at Instant Insurance Marketing
Industry Marketing and Advertising
Experience
Instant Insurance Transfers October 2012 - Present
Lucas Insurance Services May 2012 - October 2012
Arvato Digital Services February 2008 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Budgets, Strategic Planning
Education
California State University-Northridge 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Instant Insurance Transfers October 2012 - Present
Lucas Insurance Services May 2012 - October 2012
Arvato Digital Services February 2008 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Budgets, Strategic Planning
Education
California State University-Northridge 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Ricky Mitcheson Ricky Mitcheson's arvato digital services Experience December 2005 - Present
Job Inventory Analyst at Arvato Digital Services
Industry Warehousing
Experience
Arvato Digital Services December 2005 - Present
United States Coast Guard 1998 - 2004
Skills
Inventory Management, Operations Management, Supply Chain Management, Process Improvement, Supply Chain, Logistics, Inventory Control, Logistics Management, Materials Management, Warehousing, Transportation
Education
Ashford University
In progress, Operations and Logistcs Management
Arvato Digital Services December 2005 - Present
United States Coast Guard 1998 - 2004
Skills
Inventory Management, Operations Management, Supply Chain Management, Process Improvement, Supply Chain, Logistics, Inventory Control, Logistics Management, Materials Management, Warehousing, Transportation
Education
Ashford University
In progress, Operations and Logistcs Management
Randel Cooper Randel Cooper's arvato digital services Experience August 2011 - Present
Job Manufacturing Executive at
Industry Consumer Goods
Experience
Arvato Digital Services August 2011 - Present
Career Crossroads 2010 - August 2011
Eastman Kodak 2006 - 2010
Eastman Kodak 2002 - 2006
Eastman Kodak 1999 - 2006
Kodak Australasia 1996 - 1998
Eastman Kodak 1995 - 1996
Eastman Kodak 1990 - 1995
Eastman Kodak 1988 - 1990
Eastman Kodak 1985 - 1988
Skills
Operational Excellence, Lean Manufacturing, Manufacturing, Leadership, Continuous Improvement, Plant Start-ups, Supply Chain, Manufacturing..., Strategy, Six Sigma, Manufacturing..., Logistics, Engineering, 5S, Process Improvement
Education
Kodak Australasia
Management Black Belt
University of Virginia
Executive Development Program
Colorado State University 1980 — 1985
MS - Management
Colorado State University 1967 — 1971
BS, Electrical Engineering
Arvato Digital Services August 2011 - Present
Career Crossroads 2010 - August 2011
Eastman Kodak 2006 - 2010
Eastman Kodak 2002 - 2006
Eastman Kodak 1999 - 2006
Kodak Australasia 1996 - 1998
Eastman Kodak 1995 - 1996
Eastman Kodak 1990 - 1995
Eastman Kodak 1988 - 1990
Eastman Kodak 1985 - 1988
Skills
Operational Excellence, Lean Manufacturing, Manufacturing, Leadership, Continuous Improvement, Plant Start-ups, Supply Chain, Manufacturing..., Strategy, Six Sigma, Manufacturing..., Logistics, Engineering, 5S, Process Improvement
Education
Kodak Australasia
Management Black Belt
University of Virginia
Executive Development Program
Colorado State University 1980 — 1985
MS - Management
Colorado State University 1967 — 1971
BS, Electrical Engineering
Tamara Saatzer Tamara Saatzer's arvato digital services Experience 1999 - 2010
Job Supervisor, Indirect Procurement at Pharmavite
Industry Health, Wellness and Fitness
Experience
Pharmavite 2011 - Present
Arvato Digital Services 1999 - 2010
The Boeing Company December 1987 - May 1999
Skills
Purchasing, Vendor Managed Inventory, Logistics, Cross-functional Team..., Supply Chain, Supply Chain Management, Vendor Management, Strategic Sourcing
Education
California State University-Fullerton 1981 — 1987
BS, Business
Pharmavite 2011 - Present
Arvato Digital Services 1999 - 2010
The Boeing Company December 1987 - May 1999
Skills
Purchasing, Vendor Managed Inventory, Logistics, Cross-functional Team..., Supply Chain, Supply Chain Management, Vendor Management, Strategic Sourcing
Education
California State University-Fullerton 1981 — 1987
BS, Business
Joni Casper's arvato digital services Experience January 2006 - January 2014
Job
Industry Logistics and Supply Chain
Experience
Bioxy USA, LLC January 2014 - Present
Arvato Digital Services January 2006 - January 2014
ModusLink January 1999 - December 2005
MicroAge, Inc January 1996 - December 1999
WordPerfect - Novell May 1986 - June 1996
Skills
Operations Management, Outsourcing, BPO, Supply Chain Management, Business Development, CRM, Management Consulting, Leadership, Vendor Management, Supply Chain, Process Improvement, Business Process..., Cross-functional Team..., 3PL, Operational Excellence, Change Management, Six Sigma, Management, Team Management, Program Management, Strategic Sourcing, Logistics, Call Center, Contract Negotiation, Reverse Logistics, Account Management, Logistics Management, P&L Management, ERP, Business Analysis, Procurement, Forecasting, New Business Development, Supply Chain..., Business Strategy, Strategy, Start-ups, Team Building, Team Leadership, Customer Satisfaction, Call Centers, SAP, Purchasing, International Sales, International Business, Warehousing, Inventory Management, Sales Operations, Sourcing, Key Account Management
Education
Brigham Young University
Bioxy USA, LLC January 2014 - Present
Arvato Digital Services January 2006 - January 2014
ModusLink January 1999 - December 2005
MicroAge, Inc January 1996 - December 1999
WordPerfect - Novell May 1986 - June 1996
Skills
Operations Management, Outsourcing, BPO, Supply Chain Management, Business Development, CRM, Management Consulting, Leadership, Vendor Management, Supply Chain, Process Improvement, Business Process..., Cross-functional Team..., 3PL, Operational Excellence, Change Management, Six Sigma, Management, Team Management, Program Management, Strategic Sourcing, Logistics, Call Center, Contract Negotiation, Reverse Logistics, Account Management, Logistics Management, P&L Management, ERP, Business Analysis, Procurement, Forecasting, New Business Development, Supply Chain..., Business Strategy, Strategy, Start-ups, Team Building, Team Leadership, Customer Satisfaction, Call Centers, SAP, Purchasing, International Sales, International Business, Warehousing, Inventory Management, Sales Operations, Sourcing, Key Account Management
Education
Brigham Young University
Jennifer Kerksick's arvato digital services Experience April 2008 - August 2012
Job Director of Operations at Staff Management
Industry Consumer Services
Experience
Staff Management August 2012 - Present
Arvato Digital Services April 2008 - August 2012
arvato digital services llc February 2007 - April 2008
Sonopress February 2007 - March 2008
Deluxe Video Sevices, Inc 1999 - 2007
Deluxe Media Services, LLC 1999 - 2007
Skills
Supply Chain, Operations Management, Process Improvement, SAP, Supply Chain Management, Forecasting, Logistics, Inventory Management, Continuous Improvement, Materials Management, Six Sigma, Budgets, Manufacturing, Microsoft Excel, Warehousing, Logistics Management, Customer Service, Team Leadership, Microsoft Office
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1998 — 2003
MBA, Operations & Finance
University of Kansas 1989 — 1993
Bachelor of Arts (BA)
Staff Management August 2012 - Present
Arvato Digital Services April 2008 - August 2012
arvato digital services llc February 2007 - April 2008
Sonopress February 2007 - March 2008
Deluxe Video Sevices, Inc 1999 - 2007
Deluxe Media Services, LLC 1999 - 2007
Skills
Supply Chain, Operations Management, Process Improvement, SAP, Supply Chain Management, Forecasting, Logistics, Inventory Management, Continuous Improvement, Materials Management, Six Sigma, Budgets, Manufacturing, Microsoft Excel, Warehousing, Logistics Management, Customer Service, Team Leadership, Microsoft Office
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1998 — 2003
MBA, Operations & Finance
University of Kansas 1989 — 1993
Bachelor of Arts (BA)
John Schaller's arvato digital services Experience October 2010 - Present
Job Site Manager at Arvato
Industry Outsourcing/Offshoring
Experience
Arvato Digital Services October 2010 - Present
Asheville Savings Bank October 2008 - October 2010
NCO Financial Systems September 2007 - September 2008
First Data Corp June 2002 - February 2006
Sprint June 1998 - May 2002
MoneyGram Payment Systems 1995 - 1998
MoneyGram Payment System 1993 - 1998
Cigna Insurance Services 1983 - 1988
Cigna Insurance Services 1983 - 1988
Skills
Workforce Management, Call Center, Contact Centers, Vendor Management, Training, Outsourcing, BPO, Customer Service, Customer Retention, Customer Satisfaction, Call Centers, Customer Experience, Coaching, Forecasting, Cross-functional Team..., Quality Assurance, Call Center Development, Team Building, Performance Management, Six Sigma, Team Management, CRM, Employee Engagement, Process Improvement, Business Process..., Operations Management, Employee Relations, Business Analysis, Leadership, Management, Service Delivery, Team Leadership, Recruiting, Analytics, Change Management
Education
Charleston Southern University
BA, Management
Arvato Digital Services October 2010 - Present
Asheville Savings Bank October 2008 - October 2010
NCO Financial Systems September 2007 - September 2008
First Data Corp June 2002 - February 2006
Sprint June 1998 - May 2002
MoneyGram Payment Systems 1995 - 1998
MoneyGram Payment System 1993 - 1998
Cigna Insurance Services 1983 - 1988
Cigna Insurance Services 1983 - 1988
Skills
Workforce Management, Call Center, Contact Centers, Vendor Management, Training, Outsourcing, BPO, Customer Service, Customer Retention, Customer Satisfaction, Call Centers, Customer Experience, Coaching, Forecasting, Cross-functional Team..., Quality Assurance, Call Center Development, Team Building, Performance Management, Six Sigma, Team Management, CRM, Employee Engagement, Process Improvement, Business Process..., Operations Management, Employee Relations, Business Analysis, Leadership, Management, Service Delivery, Team Leadership, Recruiting, Analytics, Change Management
Education
Charleston Southern University
BA, Management
George Klucsarits's arvato digital services Experience August 2009 - April 2014
Job Supply Chain Business Intelligence Data Manager at Michelin North America
Industry Logistics and Supply Chain
Experience
Michelin North America April 2014 - Present
Arvato Digital Services August 2009 - April 2014
Arvato Digital Services January 2007 - April 2009
Arvato Services Asia Pacific May 2006 - December 2007
Arvato Services 2002 - 2006
Bertelsmann Distribution ELC 2001 - 2002
Bertelsmann JMI 2000 - 2001
Bertelsmann Services Inc 1998 - 2000
US Army 1987 - 1992
Skills
Outsourcing, Supply Chain Management, Cross-functional Team..., Change Management, Call Centers, Project Management, BPO, Six Sigma, Integration, Process Improvement, Telecommunications, Business Process..., Business Process, Supply Chain, Analysis, Warehouse Management, Product Development, Team Leadership, Logistics, SAP, IT Management, Management, SAP R/3, Manufacturing, Business Development, ERP, Vendor Management, Program Management, Training, Operations Management, Team Management, Business Analysis, CRM, Strategy, Business Transformation, Project Portfolio..., Budgets, Offshoring, Service Delivery
Education
Boston College 1981 — 1985
BA
Michelin North America April 2014 - Present
Arvato Digital Services August 2009 - April 2014
Arvato Digital Services January 2007 - April 2009
Arvato Services Asia Pacific May 2006 - December 2007
Arvato Services 2002 - 2006
Bertelsmann Distribution ELC 2001 - 2002
Bertelsmann JMI 2000 - 2001
Bertelsmann Services Inc 1998 - 2000
US Army 1987 - 1992
Skills
Outsourcing, Supply Chain Management, Cross-functional Team..., Change Management, Call Centers, Project Management, BPO, Six Sigma, Integration, Process Improvement, Telecommunications, Business Process..., Business Process, Supply Chain, Analysis, Warehouse Management, Product Development, Team Leadership, Logistics, SAP, IT Management, Management, SAP R/3, Manufacturing, Business Development, ERP, Vendor Management, Program Management, Training, Operations Management, Team Management, Business Analysis, CRM, Strategy, Business Transformation, Project Portfolio..., Budgets, Offshoring, Service Delivery
Education
Boston College 1981 — 1985
BA
Martha Duran's arvato digital services Experience 2007 - 2008
Job Technical Support/ Analyst
Industry Computer Hardware
Experience
Apple Inc. 2010 - Present
Corporation For National Community Service 2009 - 2011
Unisys 2008 - 2009
Arvato Digital Services 2007 - 2008
Movero Technology 2007 - 2008
Brackenridge Hospital 2006 - July 2006
Internal Revenue Service 2006 - July 2006
AT&T Mobility 1997 - March 2006
Skills
Account Management, Call Center, Call Centers, Customer Satisfaction, Customer Service, Management, Microsoft Office, Outlook, Team Leadership, Technical Support, Telecommunications, Troubleshooting, Vendor Management, Wireless
Education
The University of Texas at San Antonio 2006 — 2008
Austin Community College
Texas Tech University Health Sciences Center - School of Medicine
Apple Inc. 2010 - Present
Corporation For National Community Service 2009 - 2011
Unisys 2008 - 2009
Arvato Digital Services 2007 - 2008
Movero Technology 2007 - 2008
Brackenridge Hospital 2006 - July 2006
Internal Revenue Service 2006 - July 2006
AT&T Mobility 1997 - March 2006
Skills
Account Management, Call Center, Call Centers, Customer Satisfaction, Customer Service, Management, Microsoft Office, Outlook, Team Leadership, Technical Support, Telecommunications, Troubleshooting, Vendor Management, Wireless
Education
The University of Texas at San Antonio 2006 — 2008
Austin Community College
Texas Tech University Health Sciences Center - School of Medicine
Angela Paman's arvato digital services Experience January 2009 - March 2009
Job Customer service
Industry Leisure, Travel & Tourism
Experience
Princess Cruises October 2014 - Present
Personnel Plus, Inc. September 2012 - October 2014
Thermax May 2009 - August 2012
Arvato Digital Services January 2009 - March 2009
Galaxy die June 2008 - October 2008
Fanfare Media Works February 2006 - March 2008
Andrews Electronics August 2005 - January 2006
Robinsons-May December 2003 - December 2005
Skills
Customer Service, Microsoft Excel, Program Management, Inventory Management, Sales, Social Networking, Microsoft Office, Marketing, Facebook, Data Entry, Management
Education
Centro Escolar University 1997 — 2003
Mass communication, Mass Communication/Media Studies
Princess Cruises October 2014 - Present
Personnel Plus, Inc. September 2012 - October 2014
Thermax May 2009 - August 2012
Arvato Digital Services January 2009 - March 2009
Galaxy die June 2008 - October 2008
Fanfare Media Works February 2006 - March 2008
Andrews Electronics August 2005 - January 2006
Robinsons-May December 2003 - December 2005
Skills
Customer Service, Microsoft Excel, Program Management, Inventory Management, Sales, Social Networking, Microsoft Office, Marketing, Facebook, Data Entry, Management
Education
Centro Escolar University 1997 — 2003
Mass communication, Mass Communication/Media Studies
Larie Trippet's arvato digital services Experience June 2012 - May 2014
Job CoPresident, retirement travel and activity planner at Retired
Industry Information Services
Experience
Retired May 2014 - Present
Arvato Digital Services June 2012 - May 2014
Arvato Digital Services / Microsoft Licensing May 2010 - August 2012
Northern Nevada Development Authority May 2005 - December 2007
Professional Financial Advisors May 1999 - May 2004
North Tahoe Motorsports March 1994 - February 1998
Hewlett-Packard October 1979 - February 1994
Skills
Management, Program Management, Process Improvement, Leadership, Project Management, Coaching, Analysis, Change Management, Customer Service, Supply Chain, Sales, Cross-functional Team..., Strategy, Vendor Management, CRM, Team Leadership, Product Management, Project Planning, Performance Management, Account Management, Forecasting, Operations Management, Management Consulting, Call Centers, Start-ups, Business Process..., Business Strategy, Contract Negotiation, Training, Cloud Computing, Business Intelligence, Business Analysis, Budgets
Education
University of Southern California - Marshall School of Business 1971 — 1973
Master of Science, Management Science
Colby College 1967 — 1971
BA, Mathematics, Business
Retired May 2014 - Present
Arvato Digital Services June 2012 - May 2014
Arvato Digital Services / Microsoft Licensing May 2010 - August 2012
Northern Nevada Development Authority May 2005 - December 2007
Professional Financial Advisors May 1999 - May 2004
North Tahoe Motorsports March 1994 - February 1998
Hewlett-Packard October 1979 - February 1994
Skills
Management, Program Management, Process Improvement, Leadership, Project Management, Coaching, Analysis, Change Management, Customer Service, Supply Chain, Sales, Cross-functional Team..., Strategy, Vendor Management, CRM, Team Leadership, Product Management, Project Planning, Performance Management, Account Management, Forecasting, Operations Management, Management Consulting, Call Centers, Start-ups, Business Process..., Business Strategy, Contract Negotiation, Training, Cloud Computing, Business Intelligence, Business Analysis, Budgets
Education
University of Southern California - Marshall School of Business 1971 — 1973
Master of Science, Management Science
Colby College 1967 — 1971
BA, Mathematics, Business
Jeff Harter's arvato digital services Experience May 2009 - Present
Job Senior Project Manager at
Industry Printing
Experience
Arvato Digital Services May 2009 - Present
Arvato Services November 2005 - May 2009
Arvato Services July 1999 - November 2005
Delta Printing Solutions 1995 - 1999
Education
College of the Canyons 2001 — 2010
Business
Arvato Digital Services May 2009 - Present
Arvato Services November 2005 - May 2009
Arvato Services July 1999 - November 2005
Delta Printing Solutions 1995 - 1999
Education
College of the Canyons 2001 — 2010
Business
Cristina Valdez's arvato digital services Experience July 2007 - December 2012
Job CAS Analyst at Hospira Inc
Industry Warehousing
Experience
Hospira Inc February 2013 - Present
Arvato Digital Services July 2007 - December 2012
Deluxe Media Ltd 2004 - 2007
Education
First Institute Inc 1996 — 1997
Microsoft Applications
Hospira Inc February 2013 - Present
Arvato Digital Services July 2007 - December 2012
Deluxe Media Ltd 2004 - 2007
Education
First Institute Inc 1996 — 1997
Microsoft Applications
Cy Yee's arvato digital services Experience January 2015 - Present
Job Head of North America IT PMO at arvato Digital Services
Industry Information Technology and Services
Experience
arvato Digital Services January 2015 - Present
Arvato Digital Services August 2011 - December 2014
Quest Diagnostics January 2011 - August 2011
Quest Diagnostics November 2007 - November 2010
Quest Diagnostics April 2004 - November 2007
Quest Diagnostics November 1997 - April 2004
Skills
Visio, Problem Solving, Telecommunications, Project Management, Cross-functional Team..., Vendor Management, Customer Service, Business Analysis, Software Documentation, Business Process..., Microsoft Office, Six Sigma, Call Centers, Process Improvement, SharePoint, Change Management, Program Management
Education
Coleman College 1994 — 1996
A.A., Computer Science
San Diego State University-California State University 1989 — 1991
A.A., Business Administration
arvato Digital Services January 2015 - Present
Arvato Digital Services August 2011 - December 2014
Quest Diagnostics January 2011 - August 2011
Quest Diagnostics November 2007 - November 2010
Quest Diagnostics April 2004 - November 2007
Quest Diagnostics November 1997 - April 2004
Skills
Visio, Problem Solving, Telecommunications, Project Management, Cross-functional Team..., Vendor Management, Customer Service, Business Analysis, Software Documentation, Business Process..., Microsoft Office, Six Sigma, Call Centers, Process Improvement, SharePoint, Change Management, Program Management
Education
Coleman College 1994 — 1996
A.A., Computer Science
San Diego State University-California State University 1989 — 1991
A.A., Business Administration
John Franz's arvato digital services Experience July 2010 - October 2012
Job Call Center Specialist\Business Owner
Industry Insurance
Experience
Call Center Specialist October 2012 - Present
Arvato Digital Services July 2010 - October 2012
21st Century Insurance October 1992 - December 2008
Skills
Employee Benefits, Sales, Customer Satisfaction, Customer Experience, Call Center, Customer Service, Account Management, Insurance, Sales Management, Leadership, Business Process..., Project Planning, Strategic Planning, Access, Project Management, Training Delivery, Management, Workforce Management, Business Analysis, New Business Development, Talent Acquisition, Sales Operations, Negotiation, Change Management, Visio, Employee Relations, Customer Acquisition, Analysis, Customer Retention, Solution Selling, Sales Presentations, Microsoft Excel, Training, Team Management, Forecasting, Performance Management, Leadership Development, Operations Management, Business Development, Telephone Skills, Microsoft Word, Recruiting, PowerPoint, Cross-functional Team..., Outsourcing, Cloud Computing, Direct Sales, Marketing, Microsoft Office, Human Resources
Education
California State University-Northridge 1983 — 1987
B.A.
Call Center Specialist October 2012 - Present
Arvato Digital Services July 2010 - October 2012
21st Century Insurance October 1992 - December 2008
Skills
Employee Benefits, Sales, Customer Satisfaction, Customer Experience, Call Center, Customer Service, Account Management, Insurance, Sales Management, Leadership, Business Process..., Project Planning, Strategic Planning, Access, Project Management, Training Delivery, Management, Workforce Management, Business Analysis, New Business Development, Talent Acquisition, Sales Operations, Negotiation, Change Management, Visio, Employee Relations, Customer Acquisition, Analysis, Customer Retention, Solution Selling, Sales Presentations, Microsoft Excel, Training, Team Management, Forecasting, Performance Management, Leadership Development, Operations Management, Business Development, Telephone Skills, Microsoft Word, Recruiting, PowerPoint, Cross-functional Team..., Outsourcing, Cloud Computing, Direct Sales, Marketing, Microsoft Office, Human Resources
Education
California State University-Northridge 1983 — 1987
B.A.
Diana Rico's arvato digital services Experience June 2009 - September 2012
Job Operations Supervisor at Arvato Digital Services
Industry Telecommunications
Experience
Arvato Digital Services June 2009 - September 2012
Colombian Association of Footwear and Leathergoods Manufacturers - ACICAM August 2004 - February 2008
Skills
Workforce Management, International Business, Marketing, Strategic Planning, International Marketing, Event Planning, Trade Shows, International Trade, Operations Management, Process Improvement, Team Leadership, Customer Service, Telecommunications, Project Management, Marketing Strategy
Education
Columbia University - School of International and Public Affairs 2003 — 2004
Post-graduate Degree in International Business, International Business with emphasis in Foreign Trade
Universidad Externado de Colombia 1997 — 2002
B.A. Government and International Affairs
Arvato Digital Services June 2009 - September 2012
Colombian Association of Footwear and Leathergoods Manufacturers - ACICAM August 2004 - February 2008
Skills
Workforce Management, International Business, Marketing, Strategic Planning, International Marketing, Event Planning, Trade Shows, International Trade, Operations Management, Process Improvement, Team Leadership, Customer Service, Telecommunications, Project Management, Marketing Strategy
Education
Columbia University - School of International and Public Affairs 2003 — 2004
Post-graduate Degree in International Business, International Business with emphasis in Foreign Trade
Universidad Externado de Colombia 1997 — 2002
B.A. Government and International Affairs
Marc Troglione's arvato digital services Experience July 2013 - Present
Job Technical Operations Lead at arvato digital services
Industry Media Production
Experience
arvato digital services July 2013 - Present
arvato entertainment September 2000 - June 2013
Skills
Outsourcing, Project Management, Supply Chain Management, Operations Management, Supply Chain, Process Improvement, Vendor Management, Training, Six Sigma, Logistics, CRM
Education
Appalachian State University 1993 — 1998
Bachelor of Science (B.S.), Broadcast Production
arvato digital services July 2013 - Present
arvato entertainment September 2000 - June 2013
Skills
Outsourcing, Project Management, Supply Chain Management, Operations Management, Supply Chain, Process Improvement, Vendor Management, Training, Six Sigma, Logistics, CRM
Education
Appalachian State University 1993 — 1998
Bachelor of Science (B.S.), Broadcast Production
Sonia Martinez's arvato digital services Experience January 2010 - April 2011
Job Advocate for ROWAN: Rural Orphans and Widows AIDS Network
Industry International Affairs
Experience
Arvato Digital Services January 2010 - April 2011
Skills
Artist, Tutor, Childcare
Education
Vanguard University of Southern California 2005 — 2009
BA, History Political Science
College of the Canyons
Arvato Digital Services January 2010 - April 2011
Skills
Artist, Tutor, Childcare
Education
Vanguard University of Southern California 2005 — 2009
BA, History Political Science
College of the Canyons
Josiah Clark's arvato digital services Experience April 2011 - July 2013
Job Sr. Business Analyst at Intuit
Industry Information Technology and Services
Experience
Intuit March 2015 - Present
Microsoft July 2013 - December 2014
Arvato Digital Services April 2011 - July 2013
Arvato Digital Services May 2008 - April 2011
Skills
Program Management, Management, Business Analysis, Process Improvement, Team Leadership, Microsoft Office, Software Project..., Customer Service, Project Management, Leadership, Business Intelligence, SharePoint, UAT Coordination, CRM, Integration, SDLC, Vendor Management
Education
Azusa Pacific University 2003 — 2005
Bachelor of Arts (B.A.), Business Administration
Grossmont College 2001 — 2003
Associate of Arts (A.A.), General
Intuit March 2015 - Present
Microsoft July 2013 - December 2014
Arvato Digital Services April 2011 - July 2013
Arvato Digital Services May 2008 - April 2011
Skills
Program Management, Management, Business Analysis, Process Improvement, Team Leadership, Microsoft Office, Software Project..., Customer Service, Project Management, Leadership, Business Intelligence, SharePoint, UAT Coordination, CRM, Integration, SDLC, Vendor Management
Education
Azusa Pacific University 2003 — 2005
Bachelor of Arts (B.A.), Business Administration
Grossmont College 2001 — 2003
Associate of Arts (A.A.), General
Shashikant Shrimali's arvato digital services Experience January 2010 - May 2010
Job EDI Specialist at Caterpillar Inc.
Industry Information Technology and Services
Experience
DivIHN Integration Inc September 2011 - Present
Caterpillar Inc. May 2013 - Present
Kellogg Company May 2011 - May 2013
Multivision Inc May 2007 - September 2011
Hub Group, Inc. November 2010 - April 2011
SYNCREON May 2010 - October 2010
Arvato Digital Services January 2010 - May 2010
Hi-Tech Pharmacal Co., Inc, Amityville, NY September 2009 - November 2009
PepsiCo, Plano, TX December 2008 - September 2009
Dole Foods, Westlake Village, CA March 2008 - August 2008
Skills
IDOC, Unix, EDI, Testing, PL/SQL, FTP, XML, SDLC, EDIFACT, Mercator, SQL, Requirements Gathering, Business Analysis
Education
Texas Tech University
MS
Amravati University
B.E.
DivIHN Integration Inc September 2011 - Present
Caterpillar Inc. May 2013 - Present
Kellogg Company May 2011 - May 2013
Multivision Inc May 2007 - September 2011
Hub Group, Inc. November 2010 - April 2011
SYNCREON May 2010 - October 2010
Arvato Digital Services January 2010 - May 2010
Hi-Tech Pharmacal Co., Inc, Amityville, NY September 2009 - November 2009
PepsiCo, Plano, TX December 2008 - September 2009
Dole Foods, Westlake Village, CA March 2008 - August 2008
Skills
IDOC, Unix, EDI, Testing, PL/SQL, FTP, XML, SDLC, EDIFACT, Mercator, SQL, Requirements Gathering, Business Analysis
Education
Texas Tech University
MS
Amravati University
B.E.
Pablo Peralta's arvato digital services Experience August 1999 - November 2008
Job Plant Manager at Popcorn Palace
Industry Food Production
Experience
Popcorn Palace November 2013 - Present
Hot Mama's foods February 2013 - July 2013
Hot Mama's foods October 2012 - February 2013
Hot Mama's foods February 2010 - October 2012
Wastyn Cycles April 2009 - February 2010
Arvato Digital Services August 1999 - November 2008
Fellowes October 2006 - May 2007
Skills
Supply Chain, Warehousing, Supply Chain Management, Continuous Improvement, Warehouse Management, Manufacturing, Logistics, Logistics Management, Operations Management, Inventory Management, Inventory Control, Lean Manufacturing, Process Improvement, Six Sigma, Team Building, Shipping, Plant Management, Project Planning, Food Manufacturing, Development Of Employees, Production Planning, Food Industry, SAP, P&L Management, ROI Justification
Education
APICS 2013 — 2013
College of Lake County 2005 — 2006
Popcorn Palace November 2013 - Present
Hot Mama's foods February 2013 - July 2013
Hot Mama's foods October 2012 - February 2013
Hot Mama's foods February 2010 - October 2012
Wastyn Cycles April 2009 - February 2010
Arvato Digital Services August 1999 - November 2008
Fellowes October 2006 - May 2007
Skills
Supply Chain, Warehousing, Supply Chain Management, Continuous Improvement, Warehouse Management, Manufacturing, Logistics, Logistics Management, Operations Management, Inventory Management, Inventory Control, Lean Manufacturing, Process Improvement, Six Sigma, Team Building, Shipping, Plant Management, Project Planning, Food Manufacturing, Development Of Employees, Production Planning, Food Industry, SAP, P&L Management, ROI Justification
Education
APICS 2013 — 2013
College of Lake County 2005 — 2006
Dolly Rellinger's arvato digital services Experience January 2010 - March 2010
Job Administrative Assistant/Office Clerk
Industry Executive Office
Experience
Temporary Agencies September 2012 - March 2013
Tim Hortons January 2012 - July 2012
Golden Triangle Taxi November 2010 - April 2011
Petro Canada May 2010 - November 2010
Arvato Digital Services January 2010 - March 2010
Kin Clubs of Canada January 2008 - November 2008
Golden Triangle Taxi April 2005 - September 2008
Grp. of Waterloo January 1999 - January 2001
Skills
Office Administration, Excel, Word, Access, Customer Service, Microsoft Excel
Education
Everest College 2009 — 2009
Diploma, Accounts Payable/Administration
Conestoga College 1988 — 1990
Diploma, Office Systames Administration
Temporary Agencies September 2012 - March 2013
Tim Hortons January 2012 - July 2012
Golden Triangle Taxi November 2010 - April 2011
Petro Canada May 2010 - November 2010
Arvato Digital Services January 2010 - March 2010
Kin Clubs of Canada January 2008 - November 2008
Golden Triangle Taxi April 2005 - September 2008
Grp. of Waterloo January 1999 - January 2001
Skills
Office Administration, Excel, Word, Access, Customer Service, Microsoft Excel
Education
Everest College 2009 — 2009
Diploma, Accounts Payable/Administration
Conestoga College 1988 — 1990
Diploma, Office Systames Administration
Melissa McGahey, CHRP's arvato digital services Experience June 2005 - September 2007
Job Total Benefits Customer Service Representative at Sun Life Financial
Industry Human Resources
Experience
Sun Life Financial July 2015 - Present
Sun Life Financial January 2015 - June 2015
Sun Life Financial October 2012 - January 2015
Centra Industies March 2011 - June 2012
TechHi Consultants January 2011 - February 2011
Challenger Motor Freight October 2008 - December 2010
Research In Motion January 2008 - August 2008
Bruce Power September 2007 - January 2008
Arvato Digital Services June 2005 - September 2007
GEOS March 2003 - May 2005
Skills
Recruiting, Talent Acquisition, Employee Relations, Technical Recruiting, Human Resources, Performance Management, Onboarding, Applicant Tracking..., HRIS, Talent Management, Sourcing, New Hire Orientations, Employee Engagement, Interviews, Organizational..., Employee Training, HR Policies
Education
Dalhousie University 2014 — 2017
Certified Employment Benefits Specialist Designation, Employment Benefits
Conestoga College 2007 — 2007
Post Graduate Certificate, Human Resources Management
University of Waterloo 1998 — 2002
Bachelors, Sociology
Sun Life Financial July 2015 - Present
Sun Life Financial January 2015 - June 2015
Sun Life Financial October 2012 - January 2015
Centra Industies March 2011 - June 2012
TechHi Consultants January 2011 - February 2011
Challenger Motor Freight October 2008 - December 2010
Research In Motion January 2008 - August 2008
Bruce Power September 2007 - January 2008
Arvato Digital Services June 2005 - September 2007
GEOS March 2003 - May 2005
Skills
Recruiting, Talent Acquisition, Employee Relations, Technical Recruiting, Human Resources, Performance Management, Onboarding, Applicant Tracking..., HRIS, Talent Management, Sourcing, New Hire Orientations, Employee Engagement, Interviews, Organizational..., Employee Training, HR Policies
Education
Dalhousie University 2014 — 2017
Certified Employment Benefits Specialist Designation, Employment Benefits
Conestoga College 2007 — 2007
Post Graduate Certificate, Human Resources Management
University of Waterloo 1998 — 2002
Bachelors, Sociology
Frank Banos's arvato digital services Experience February 2008 - Present
Job Call Centre Supervisor at Arvato Digital Services
Industry Outsourcing/Offshoring
Experience
Arvato Digital Services February 2008 - Present
Arvato Digital Services August 2006 - March 2011
Arvato Digital Services August 2006 - February 2008
Marusa Marketing May 2004 - September 2006
RMW Electric February 2002 - May 2004
Jiffy Lube January 2000 - February 2002
Skills
BPO, Call Centers, Troubleshooting, Call Center, Outsourcing, Coaching, Invoicing, Customer Service, Workforce Management, Team Leadership, Technical Support, Contact Centers, Customer Satisfaction, Payroll
Education
Conestoga College
Diploma, Business Management
Ontario Business College
Diploma; a Diploma, Travel and Tourism; Travel and Tourism
Arvato Digital Services February 2008 - Present
Arvato Digital Services August 2006 - March 2011
Arvato Digital Services August 2006 - February 2008
Marusa Marketing May 2004 - September 2006
RMW Electric February 2002 - May 2004
Jiffy Lube January 2000 - February 2002
Skills
BPO, Call Centers, Troubleshooting, Call Center, Outsourcing, Coaching, Invoicing, Customer Service, Workforce Management, Team Leadership, Technical Support, Contact Centers, Customer Satisfaction, Payroll
Education
Conestoga College
Diploma, Business Management
Ontario Business College
Diploma; a Diploma, Travel and Tourism; Travel and Tourism
Carol Bray Pippard's arvato digital services Experience September 2011 - December 2011
Job Graduate of Conestoga College
Industry Consumer Services
Experience
Urban Cloud Company August 2014 - Present
arvato digital services September 2011 - December 2011
Sears Canada-Guelph January 1997 - January 2002
Delta Concept Marketing Group January 1991 - January 1995
Colortron Photofinishing ( Originally 3M Photo) May 1980 - April 1987
Skills
Microsoft Excel, QuickBooks, Bookkeeping, Data Entry, Customer Service, Filing, Invoicing
Education
Conestoga College 2010 — 2012
Conestoga College
General Business Administration; Pre-Political Science Program
Urban Cloud Company August 2014 - Present
arvato digital services September 2011 - December 2011
Sears Canada-Guelph January 1997 - January 2002
Delta Concept Marketing Group January 1991 - January 1995
Colortron Photofinishing ( Originally 3M Photo) May 1980 - April 1987
Skills
Microsoft Excel, QuickBooks, Bookkeeping, Data Entry, Customer Service, Filing, Invoicing
Education
Conestoga College 2010 — 2012
Conestoga College
General Business Administration; Pre-Political Science Program
Marvin Keronga's arvato digital services Experience 2008 - 2009
Job csr at Arvato Digital Services
Industry Outsourcing/Offshoring
Experience
Loblaw Companies Limited August 2008 - Present
Arvato Digital Services 2008 - 2009
Fastenal April 2007 - February 2008
Skills
BPO, Workforce Management, Escalation, Sla, Contact Centers, Avaya, Outsourcing, Telemarketing, Troubleshooting, Technical Support, Data Entry, Team Management, Computer Hardware, Software Documentation
Education
Conestoga College 2006 — 2008
Logistics, Materials, and Supply Chain Management
Loblaw Companies Limited August 2008 - Present
Arvato Digital Services 2008 - 2009
Fastenal April 2007 - February 2008
Skills
BPO, Workforce Management, Escalation, Sla, Contact Centers, Avaya, Outsourcing, Telemarketing, Troubleshooting, Technical Support, Data Entry, Team Management, Computer Hardware, Software Documentation
Education
Conestoga College 2006 — 2008
Logistics, Materials, and Supply Chain Management
Preethy Aranezhath's arvato digital services Experience February 2008 - March 2012
Job at
Industry Outsourcing/Offshoring
Experience
LegalZoom December 2013 - Present
SDL plc March 2012 - Present
Arvato Digital Services February 2008 - March 2012
Skills
.NET, C#, ASP.NET, JavaScript, Microsoft SQL Server, SQL, jQuery, XML, Web Services, CSS, ASP.NET MVC, WCF
Education
Bangalore University 1993 — 1998
B.E, Computer Science
Siddaganga institute of technology, tumkur 1993 — 1998
Bachelors in Engineering, Computer Science
LegalZoom December 2013 - Present
SDL plc March 2012 - Present
Arvato Digital Services February 2008 - March 2012
Skills
.NET, C#, ASP.NET, JavaScript, Microsoft SQL Server, SQL, jQuery, XML, Web Services, CSS, ASP.NET MVC, WCF
Education
Bangalore University 1993 — 1998
B.E, Computer Science
Siddaganga institute of technology, tumkur 1993 — 1998
Bachelors in Engineering, Computer Science
Alisha Durante's arvato digital services Experience October 2008 - January 2010
Job Clerical/General Office
Industry Public Relations and Communications
Experience
Infinity Med Spa January 2010 - February 2012
Arvato Digital Services October 2008 - January 2010
Glen Ivy March 2007 - October 2008
Islands Restaurants October 2006 - January 2007
Arvato Digital Services August 2003 - September 2006
Remo Inc. January 2000 - May 2001
Skills
Typing, 10 Key, Microsoft Excel, Microsoft Word, Kana, Oracle Application..., Volusion, Sales Force, Multi-line Phone, Aspect Phone System, Data Entry, Team Leadership, Training, Teamwork, People Skills, Phone Etiquette, Postage Meter, Fax, Copying, Filing, Cash Register, Cash Handling Experience, Quality Assurance, Therapeutic Massage, Food Service, Bartending, Microsoft Office, POS, Customer Service, Leadership, Sales, Team Building, Aromatherapy
Education
Charter College-Canyon Country 2006 — 2006
Certification, Massage Therapy/Therapeutic Massage, 4.0 GPA Graduated with Honors
College of the Canyons 1997 — 1999
Psychology, Math, English, History, Business Management
Canyon High School 1993 — 1997
Diploma, General Studies, Honor Roll GPA 3.83
Infinity Med Spa January 2010 - February 2012
Arvato Digital Services October 2008 - January 2010
Glen Ivy March 2007 - October 2008
Islands Restaurants October 2006 - January 2007
Arvato Digital Services August 2003 - September 2006
Remo Inc. January 2000 - May 2001
Skills
Typing, 10 Key, Microsoft Excel, Microsoft Word, Kana, Oracle Application..., Volusion, Sales Force, Multi-line Phone, Aspect Phone System, Data Entry, Team Leadership, Training, Teamwork, People Skills, Phone Etiquette, Postage Meter, Fax, Copying, Filing, Cash Register, Cash Handling Experience, Quality Assurance, Therapeutic Massage, Food Service, Bartending, Microsoft Office, POS, Customer Service, Leadership, Sales, Team Building, Aromatherapy
Education
Charter College-Canyon Country 2006 — 2006
Certification, Massage Therapy/Therapeutic Massage, 4.0 GPA Graduated with Honors
College of the Canyons 1997 — 1999
Psychology, Math, English, History, Business Management
Canyon High School 1993 — 1997
Diploma, General Studies, Honor Roll GPA 3.83
Brian Crewe's arvato digital services Experience July 2007 - November 2007
Job Plastics Professional
Industry Plastics
Experience
Consulting Home Services August 2008 - Present
ARVATO DIGITAL SERVICES July 2007 - November 2007
INNERTECH-MAGNA February 2007 - May 2007
INCOE CORPORATION September 2004 - June 2006
DELPHI CONNECTION SYSTEMS-SPECIALTY ELECTRONICS September 2003 - September 2004
TYCO ELECTRONICS August 2002 - June 2003
MORTON CUSTOM PLASTICS January 2001 - July 2001
VALEO AUTOMOTIVE ELECTRICAL SYSTEMS September 1983 - December 1999
Skills
Injection Molding, Manufacturing, Continuous Improvement, Lean Manufacturing, 5S, Process Improvement, Root Cause Analysis, Kaizen, Cross-functional Team..., Operations Management, Customer Satisfaction, Manufacturing..., Kanban, Customer Service
Education
Ashford University 2009 — 2012
Bachelor of Arts (B.A.), Management, 4.00
Monroe Community College 1982 — 1984
Associate's degree, Mechanical Engineering Related Technologies/Technicians
Consulting Home Services August 2008 - Present
ARVATO DIGITAL SERVICES July 2007 - November 2007
INNERTECH-MAGNA February 2007 - May 2007
INCOE CORPORATION September 2004 - June 2006
DELPHI CONNECTION SYSTEMS-SPECIALTY ELECTRONICS September 2003 - September 2004
TYCO ELECTRONICS August 2002 - June 2003
MORTON CUSTOM PLASTICS January 2001 - July 2001
VALEO AUTOMOTIVE ELECTRICAL SYSTEMS September 1983 - December 1999
Skills
Injection Molding, Manufacturing, Continuous Improvement, Lean Manufacturing, 5S, Process Improvement, Root Cause Analysis, Kaizen, Cross-functional Team..., Operations Management, Customer Satisfaction, Manufacturing..., Kanban, Customer Service
Education
Ashford University 2009 — 2012
Bachelor of Arts (B.A.), Management, 4.00
Monroe Community College 1982 — 1984
Associate's degree, Mechanical Engineering Related Technologies/Technicians
Maram Kassab's arvato digital services Experience September 2012 - October 2014
Job Technical support at Arvato Digital Services
Industry Information Technology and Services
Experience
Arvato Digital Services September 2012 - October 2014
Grand River Hospital November 2011 - February 2012
Skills
CompTIA A+ Certification, ICDL, Train &trianing, Software Installation, Servers, Training, Laptops, Computer Hardware
Education
Conestoga College 2011 — 2012
Conestoga College
Arvato Digital Services September 2012 - October 2014
Grand River Hospital November 2011 - February 2012
Skills
CompTIA A+ Certification, ICDL, Train &trianing, Software Installation, Servers, Training, Laptops, Computer Hardware
Education
Conestoga College 2011 — 2012
Conestoga College
Jared Cowan's arvato digital services Experience September 2009 - September 2010
Job PhotoWatt Ontario at ATS Automation Tooling Systems
Industry Consumer Services
Experience
ATS Automation Tooling Systems September 2011 - Present
Kuntz Electroplating Inc. August 2011 - September 2011
Arvato Digital Services September 2009 - September 2010
Nordia Inc. November 2006 - August 2008
Skills
Communication Strategy, Media Ethics, Training, Quality Assurance
Education
Sir Sandford Fleming 2008 — 2009
Certificate, Envrionmental & Natural Resource Studies
Durham College
Print Journalism
ATS Automation Tooling Systems September 2011 - Present
Kuntz Electroplating Inc. August 2011 - September 2011
Arvato Digital Services September 2009 - September 2010
Nordia Inc. November 2006 - August 2008
Skills
Communication Strategy, Media Ethics, Training, Quality Assurance
Education
Sir Sandford Fleming 2008 — 2009
Certificate, Envrionmental & Natural Resource Studies
Durham College
Print Journalism
Henry Davidson's arvato digital services Experience May 2009 - May 2010
Job Student at Conestoga College Institute of Technology and Advanced Learning
Industry Computer Software
Experience
Conestoga College Institute of Technology and Advanced Learning May 2011 - Present
Arvato Digital Services May 2009 - May 2010
EDS Group September 1997 - April 2004
Skills
Microsoft Office, Teamwork, Social Media, PHP, Java, JavaScript, Photoshop, Microsoft Word, Microsoft Excel, Customer Service, MySQL
Education
Conestoga College 2011 — 2012
Web Design and Development
Texas State Technical College 1995 — 1997
Computer Science Diploma
Conestoga College Institute of Technology and Advanced Learning May 2011 - Present
Arvato Digital Services May 2009 - May 2010
EDS Group September 1997 - April 2004
Skills
Microsoft Office, Teamwork, Social Media, PHP, Java, JavaScript, Photoshop, Microsoft Word, Microsoft Excel, Customer Service, MySQL
Education
Conestoga College 2011 — 2012
Web Design and Development
Texas State Technical College 1995 — 1997
Computer Science Diploma
Christina Macapagal's arvato digital services Experience June 2008 - June 2009
Job HUC at Providence Tarzana Medical Center
Industry Hospital & Health Care
Experience
Providence Tarzana Medical Center July 2012 - Present
Glendale Adventist Medical Center September 2009 - July 2012
Arvato Digital Services June 2008 - June 2009
Ajilon Finance Solutions November 2006 - May 2008
Skills
Customer Service, Certified EKG Technician, Helath Unit Coordinator, Clerical Skills, Microsoft Office, Microsoft Excel, Microsoft Word, BLS, Epic Hyperspace
Education
College of the Canyons 2003 — 2018
Associate's Degree, Computer Science
Providence Tarzana Medical Center July 2012 - Present
Glendale Adventist Medical Center September 2009 - July 2012
Arvato Digital Services June 2008 - June 2009
Ajilon Finance Solutions November 2006 - May 2008
Skills
Customer Service, Certified EKG Technician, Helath Unit Coordinator, Clerical Skills, Microsoft Office, Microsoft Excel, Microsoft Word, BLS, Epic Hyperspace
Education
College of the Canyons 2003 — 2018
Associate's Degree, Computer Science
Andy Sharer's arvato digital services Experience February 2012 - May 2013
Job Senior Specialist Contract Validations at Arvato Services
Industry Human Resources
Experience
Arvato Services January 2015 - Present
Citi July 2013 - May 2014
Arvato Digital Services February 2012 - May 2013
Self employed October 2009 - March 2011
TriNet 2011 - 2011
GoDaddy.com March 2009 - September 2009
Club Med September 2006 - September 2008
Prescription Assistance Plan Service January 2006 - July 2006
Fry's Electronics September 2005 - November 2005
Cingular Wireless/AT&T Wireless October 2004 - February 2005
Skills
Sales, Call Centers, Training, Management, Visio, Software Documentation
Education
DeVry Institute of Technology
Electronic Engineering and Computer Information Systems
Arvato Services January 2015 - Present
Citi July 2013 - May 2014
Arvato Digital Services February 2012 - May 2013
Self employed October 2009 - March 2011
TriNet 2011 - 2011
GoDaddy.com March 2009 - September 2009
Club Med September 2006 - September 2008
Prescription Assistance Plan Service January 2006 - July 2006
Fry's Electronics September 2005 - November 2005
Cingular Wireless/AT&T Wireless October 2004 - February 2005
Skills
Sales, Call Centers, Training, Management, Visio, Software Documentation
Education
DeVry Institute of Technology
Electronic Engineering and Computer Information Systems
Jennifer Max's arvato digital services Experience December 2010 - Present
Job AP Disbursments at Arvato Digital Services
Industry Outsourcing/Offshoring
Experience
Arvato Digital Services December 2010 - Present
Exodus Communications June 1999 - March 2001
Waste Management/ Green Valley Disposal November 1996 - June 1999
Skills
Excel, Word, intergrated accounting..., Quickbooks, Peachtree, Oracle, Problem Solving, Quick learner, Accounts Payable, Accounts Receivable, Data Entry, Payroll, Tax, Accounting, Microsoft Excel, Financial Reporting, SAP, Microsoft Word, Account Reconciliation, QuickBooks
Education
De Anza College 2008 — 2010
AA, Accounting
De Anza College 2008 — 2010
AA, Accounting Taxation
Arvato Digital Services December 2010 - Present
Exodus Communications June 1999 - March 2001
Waste Management/ Green Valley Disposal November 1996 - June 1999
Skills
Excel, Word, intergrated accounting..., Quickbooks, Peachtree, Oracle, Problem Solving, Quick learner, Accounts Payable, Accounts Receivable, Data Entry, Payroll, Tax, Accounting, Microsoft Excel, Financial Reporting, SAP, Microsoft Word, Account Reconciliation, QuickBooks
Education
De Anza College 2008 — 2010
AA, Accounting
De Anza College 2008 — 2010
AA, Accounting Taxation
James Pilkington JR's arvato digital services Experience 2007 - 2011
Job Technical Support Engineer at Vocollect
Industry Consumer Services
Experience
Vocollect November 2012 - Present
Arvato Digital Services 2007 - 2011
Skills
PHP, XHTML, CSS, JavaScript, MySQL, Adobe Creative Suite, Object Oriented Design, Microsoft Office, Eclipse, Linux, Windows 7, Mac OS X, HTML, Networking, OS X, Operating Systems, Technical Support, Web Development
Education
Asheville-Buncombe Technical Community College
A.A.S, Web Technologies
Haywood Community College
A.A.S Telecommunications and Network Engineering Technology, Computer Systems Networking and Telecommunications
Haywood Community College
A.A.S., Electronic Engineering Technology
Vocollect November 2012 - Present
Arvato Digital Services 2007 - 2011
Skills
PHP, XHTML, CSS, JavaScript, MySQL, Adobe Creative Suite, Object Oriented Design, Microsoft Office, Eclipse, Linux, Windows 7, Mac OS X, HTML, Networking, OS X, Operating Systems, Technical Support, Web Development
Education
Asheville-Buncombe Technical Community College
A.A.S, Web Technologies
Haywood Community College
A.A.S Telecommunications and Network Engineering Technology, Computer Systems Networking and Telecommunications
Haywood Community College
A.A.S., Electronic Engineering Technology
David Beacham's arvato digital services Experience November 2011 - January 2012
Job Student at AshevilleBuncombe Technical Community College
Industry Electrical/Electronic Manufacturing
Experience
Walmart May 2012 - Present
Arvato Digital Services November 2011 - January 2012
Walmart August 2011 - October 2011
Sitel March 2009 - August 2010
Skills
Computer Repair, Electrical Engineering, Digital Electronics, Computer Hardware, Customer Service
Education
Asheville-Buncombe Technical Community College 2011 — 2013
Walmart May 2012 - Present
Arvato Digital Services November 2011 - January 2012
Walmart August 2011 - October 2011
Sitel March 2009 - August 2010
Skills
Computer Repair, Electrical Engineering, Digital Electronics, Computer Hardware, Customer Service
Education
Asheville-Buncombe Technical Community College 2011 — 2013
Wade Pritchard's arvato digital services Experience October 2010 - Present
Job PC Technician at arvato digital services
Industry Information Technology and Services
Experience
arvato digital services October 2010 - Present
Arvato Digital Services October 2010 - Present
Arvato Services 2010 - 2015
The Evangelical Alliance Mission August 1997 - July 2010
Skills
A+, Active Directory, Windows 7, Help Desk Support, XP, Technical Support, Servers, Troubleshooting, Microsoft Exchange, Printers, Windows XP, Blackberry Enterprise..., A+ Certified, Laptops, Group Policy, Community Outreach, Public Speaking
Education
Columbia International University 1987 — 1988
Appalachian State University 1978 — 1983
Bachelor of Arts (B.A.), Sociology
arvato digital services October 2010 - Present
Arvato Digital Services October 2010 - Present
Arvato Services 2010 - 2015
The Evangelical Alliance Mission August 1997 - July 2010
Skills
A+, Active Directory, Windows 7, Help Desk Support, XP, Technical Support, Servers, Troubleshooting, Microsoft Exchange, Printers, Windows XP, Blackberry Enterprise..., A+ Certified, Laptops, Group Policy, Community Outreach, Public Speaking
Education
Columbia International University 1987 — 1988
Appalachian State University 1978 — 1983
Bachelor of Arts (B.A.), Sociology
Melany Tusa's arvato digital services Experience December 2012 - May 2013
Job Logistics Professional
Industry Military
Experience
Atmel Corporation October 2013 - Present
Army National Guard September 2012 - December 2013
Arvato Digital Services December 2012 - May 2013
US Army May 2011 - September 2012
US Army December 2009 - May 2011
US Army July 2007 - December 2009
Crawford Crawford & Stutt September 2006 - July 2007
Skills
Inventory Management..., Leadership, Documenting/Record..., Process Analysis and..., Microsoft Office, Loss Prevention..., Quality Assurance/..., Organization/Communicati..., File System..., Policy Implementation, Military, Loss Prevention, Army, Afghanistan, Military Experience, Military Operations, Military Logistics, Military Training, Forklift Operator, Active DoD Secret..., SAP, Logistics, Team Leadership, Inventory Control, Time Management, Transportation, Operations Management, Weapons Training
Education
Colorado Technical University 2014 — 2017
Bachelors of Science Business Administration, Logistics & Supply Chain Management.
Pikes Peak Community College 2012 — 2012
Certification, Emergency Medical Technology/Technician (EMT Paramedic)
William Horlick High School 2003 — 2007
High School Diploma, General Studies
Atmel Corporation October 2013 - Present
Army National Guard September 2012 - December 2013
Arvato Digital Services December 2012 - May 2013
US Army May 2011 - September 2012
US Army December 2009 - May 2011
US Army July 2007 - December 2009
Crawford Crawford & Stutt September 2006 - July 2007
Skills
Inventory Management..., Leadership, Documenting/Record..., Process Analysis and..., Microsoft Office, Loss Prevention..., Quality Assurance/..., Organization/Communicati..., File System..., Policy Implementation, Military, Loss Prevention, Army, Afghanistan, Military Experience, Military Operations, Military Logistics, Military Training, Forklift Operator, Active DoD Secret..., SAP, Logistics, Team Leadership, Inventory Control, Time Management, Transportation, Operations Management, Weapons Training
Education
Colorado Technical University 2014 — 2017
Bachelors of Science Business Administration, Logistics & Supply Chain Management.
Pikes Peak Community College 2012 — 2012
Certification, Emergency Medical Technology/Technician (EMT Paramedic)
William Horlick High School 2003 — 2007
High School Diploma, General Studies
Nezie Doll's arvato digital services Experience March 2009 - Present
Job at
Industry Computer Software
Experience
Archway Marketing Services October 2014 - Present
Arvato Digital Services March 2009 - Present
Tharaldson Hospitality Management February 2007 - February 2009
Cleary Building Corp. November 2006 - January 2007
Philips November 2000 - March 2006
Skills
Customer Satisfaction, Project Management
Education
Santa Isabel College 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, General
Archway Marketing Services October 2014 - Present
Arvato Digital Services March 2009 - Present
Tharaldson Hospitality Management February 2007 - February 2009
Cleary Building Corp. November 2006 - January 2007
Philips November 2000 - March 2006
Skills
Customer Satisfaction, Project Management
Education
Santa Isabel College 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, General
Edward Marquez's arvato digital services Experience July 2009 - Present
Job Program Manager at Arvato Digital Services
Industry Logistics and Supply Chain
Experience
Arvato Digital Services July 2009 - Present
P3 Corp July 2007 - March 2009
Wells Fargo March 2004 - June 2007
Education
Ashworth College 2007 — 2014
Associate of Arts (AA), Marketing
Canyon High School 1996 — 2001
Arvato Digital Services July 2009 - Present
P3 Corp July 2007 - March 2009
Wells Fargo March 2004 - June 2007
Education
Ashworth College 2007 — 2014
Associate of Arts (AA), Marketing
Canyon High School 1996 — 2001
Kevin Dockery's arvato digital services Experience June 2002 - April 2013
Job Electronic Technician at Transocean
Industry Oil & Energy
Experience
Transocean May 2013 - Present
Arvato Digital Services June 2002 - April 2013
Skills
Plant Maintenance, Pneumatics, Hydraulics, Electronics, Injection Molding, Rig, Offshore Operations, PLC, Instrumentation, Electricity, Preventive Maintenance, Troubleshooting, Electricians, Calibration, Offshore Drilling, Electrical..., Electrical Controls, Oil/Gas, PLC Programming, Air Compressors, Commissioning, Oil, Pumps
Education
Asheville-Buncombe Technical Community College
A.A.S. Electronics Engineering Technology
Asheville-Buncombe Technical Community College
A.A.S. Computer Engineering Technology
Asheville-Buncombe Technical Community College
A.A.S. Electrical/Electronics Technology
Transocean May 2013 - Present
Arvato Digital Services June 2002 - April 2013
Skills
Plant Maintenance, Pneumatics, Hydraulics, Electronics, Injection Molding, Rig, Offshore Operations, PLC, Instrumentation, Electricity, Preventive Maintenance, Troubleshooting, Electricians, Calibration, Offshore Drilling, Electrical..., Electrical Controls, Oil/Gas, PLC Programming, Air Compressors, Commissioning, Oil, Pumps
Education
Asheville-Buncombe Technical Community College
A.A.S. Electronics Engineering Technology
Asheville-Buncombe Technical Community College
A.A.S. Computer Engineering Technology
Asheville-Buncombe Technical Community College
A.A.S. Electrical/Electronics Technology
Veronica Walton's arvato digital services Experience 1999 - 2014
Job Registar
Industry Hospital & Health Care
Experience
Arvato Digital Services 1999 - 2014
Skills
Customer Service
Education
Bauder College 1995 — 1997
Associate's degree, Interior Design
Arvato Digital Services 1999 - 2014
Skills
Customer Service
Education
Bauder College 1995 — 1997
Associate's degree, Interior Design
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY