Arvato Services
Industry: Company
DescriptionArvato is a global services company headquartered in Gütersloh, Germany. Its services include customer support, information technology, logistics, and finance. The history of Arvato goes back to the printing and industry services division of Bertelsmann; the current name was introduced in 1999. Headquarters: Gütersloh, Germany Revenue: 3.84 billion EUR (2016) Parent organization: Bertelsmann Number of employees: 68,463 (2016) Founded: July 1, 1999 Subsidiaries: Arvato Entertainment, DeutschlandCard GmbH,
Arvato Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Arvato Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Arvato Services Salaries. You can even request information on how much does Arvato Services pay if you want to. Learn about salaries, pros and cons of working for Arvato Services directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
171 Arvato Services employees in database. Find out everything there's to know about Arvato Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Arvato Services Employees
www.full90gooner.com October 2014 - Present
Paragon Security June 2010 - October 2014
Tone - Gar Security Services February 2011 - May 2011
G4S May 2010 - July 2010
Best Buy October 2007 - February 2009
Grand River Conservation Authority April 2008 - June 2008
Arvato Services October 2003 - May 2005
Skills
Cpr Certified, Microsoft Excel, PowerPoint, Microsoft Word, Access, Social Services, Physical Security, First Aid, Security Management, Corporate Security, CCTV, Security Operations
Education
Conestoga College 2008 — 2010
Diploma, Law and Security Administration
Adventure Bound Cruise & Travel 2011 - Present
Gems and Jewelry Unlimited April 2012 - February 2015
Warrantech April 2011 - October 2011
Arvato Services January 2010 - May 2011
Liberty National July 2009 - December 2009
Carter BloodCare June 2006 - June 2009
Ultimate Staffing December 2005 - May 2006
Living Headquarters September 2005 - October 2005
Caremark January 2002 - January 2004
Insurance Partners June 2002 - August 2002
Skills
Customer Service, Sales, Social Networking, Leisure Travel, Travel Planning, Adventure Travel, Customer Satisfaction, Online Marketing, Team Leadership, Travel Management, Travel Arrangements, River Cruises, Family Vacations, Group Cruises, Inclusive Resorts, Caribbean Travel
Education
Dallas County Community College 1996 — 1998
Associate in Applied Science Degree, Personal Computer Support
Tarrant County Junior College 1981 — 1983
Associate in Applied Science Degree, Computer Science
CGI Federal July 2014 - Present
CGI Federal February 2012 - July 2014
Arvato Services July 2008 - February 2012
Enterprise Information Solutions August 2000 - July 2008
Metropolitan Washington Airports Authority June 1999 - May 2000
Skills
Software Development, Web Services, SSIS, jQuery, Google Maps, Java Enterprise Edition, SQL, Java, AJAX, Agile Methodologies, TFS, C#, .NET, ASP.NET, WCF, DTS, EJB, JSP, BingMap API, Backbone.js, Underscore.js, MVC, Scrum
Education
The George Washington University 1998 — 2000
Master of Science (MS), Computer Science
Tamkang University 1990 — 1995
Bachelor's degree, Aeronautical Engineering
Northern Virginia Community College
Accounting
Milwaukee School of Engineering November 2012 - Present
West Marine May 2012 - Present
Milwaukee School of Engineering September 2011 - Present
Milwaukee School of Engineering September 2010 - Present
Arvato Services May 2014 - September 2014
Kenosha Community Sailing Center September 2009 - September 2013
Skills
Solidworks, Teamwork, Microsoft Office, Matlab, AutoCAD, Statistics, Industrial Engineering, Leadership, Visual Basic, Team Management, Customer Service, Management, Project Management
Education
Milwaukee School of Engineering 2011 — 2015
Bachelor of Science (BS), Industrial Engineering
Harley-Davidson Motor Company February 2015 - Present
SearchPros Staffing January 2014 - January 2015
Hot Topic September 2013 - December 2013
Vans November 2012 - September 2013
Arvato Services November 2011 - October 2012
Starbucks July 2006 - November 2011
Mozart Season December 2005 - March 2011
Mountain Mikes Pizza 2008 - 2009
Ronin Skate Shop 2007 - 2007
Maggie Moos Ice Cream 2005 - 2006
Skills
Leadership, Time Management, Training, Customer Service, Marketing, Social Networking, Management, Sales, System Deployment, Outlook, Operations Management, Teamwork, Interviews, Deployment, Budgets, Networking, Sales Management, Negotiation, Contract Negotiation, New Media, Music Industry, Technical Support, Loss Prevention, SOX Compliancy, Microsoft Excel, Microsoft Office, Microsoft Word, VBA, Recruiting, Account Management
Education
Sacramento State University 2008 — 2008
United States History
San Francisco State University 2007 — 2008
US History
Arvato Services October 2012 - September 2013
Cost Plus World Market October 2012 - January 2013
Chicago Bruise Brothers September 2011 - October 2012
Banner Personnel 2011 - 2012
Windy City Rollers 2009 - 2011
Wang Engineering 2006 - 2011
Cost Plus World Market 2004 - 2006
Celebration Center 2002 - 2004
Toys R Us 1997 - 2002
Skills
Non-profits, Public Speaking, Public Relations, Social Media, Customer Service, Outlook, Microsoft Excel, Management, Social Networking, Training, Nonprofits, Project Planning, Sales, Data Entry
Education
Northeastern Illinois University 2000 — 2005
Bachelor's degree, Earth Science
Emdeon May 2015 - Present
Arvato Services 2014 - 2014
JD.COM 2012 - 2013
Motorola Solutions 2010 - 2012
Skills
Business Analysis, Tax Advisory, Corporate Finance, Operations Management, Financial Analysis, Microsoft Excel, Non-profit Leadership
Education
Vanderbilt University - Owen Graduate School of Management 2014 — 2016
M.B.A. Candidate, Finance and Strategy
Nankai University 2006 — 2010
Bachelor of Economics, Finance
Vanderbilt University
Vanderbilt University
Pacific Funding Mortgage Division June 2015 - Present
G4S October 2012 - October 2014
United States Marine Corps September 2006 - July 2010
United States Army Reserve June 2003 - September 2006
Arvato Services July 2002 - May 2003
Electronics Boutique September 1999 - June 2002
Skills
Training, Team Leadership, Microsoft Office, Team Building, Sales, Account Management, Microsoft Excel, Project Management, Sales Management, Strategic Planning, Windows XP, Cisco Technologies, Windows 7, Customer Service, Management, Public Speaking, New Business Development, Data Center, Disaster Recovery, Key Account Management, Asset Management, Logistics, Logistics Management, Computers, Computer Hardware, Computer Proficiency, Supply Management, Mobile Devices, Call Centers, Computer Repair, Computer Maintenance, Computer Upgrading, Computer Networking, Microsoft Exchange, Office 365, Encompass, Website Administration, Android, iOS, Cisco IOS, Cisco Routers, NAS, Windows 10
Education
College of the Canyons 2014 — 2015
Associate’s Degree, Computer Systems Networking and Telecommunications, Straight up A's
Los Angeles Pierce College 2011 — 2012
Business Administration and Management, General
College of the Canyons 1997 — 2002
Associate's degree, General Studies
Traffic Paralegal Services April 2012 - February 2014
Nicely Written February 2010 - September 2012
Traffic Paralegal Services April 2012 - May 2012
Arvato Services July 2005 - January 2006
Skills
Computer Literate, Legal Research, Legal Writing, Writing Skills, LexisNexis, Punctual, Microsoft Office, Advocacy, Provincial Offences, Litigation, Legal Assistance, Employment Law, Legal Documents, Time Management, Customer Service, Negotiation, Document Drafting, Mediation, Legal Issues, Paralegals, Litigation Support, Courts, Pleadings, Trials, Immigration Law, Personal Injury, Civil Litigation, Document Review, Westlaw, Contract Law, Criminal Law, Corporate Law, Legal Compliance, Hearings, Family Law, Appeals
Education
Sheridan College 2010 — 2012
Diploma, Paralegal, Law
George Brown College 2007 — 2008
certificate, Pre-health sciences
TRC Staffing Services February 2012 - May 2012
Superior Group January 2010 - July 2011
DRS Technologies RSTA August 2007 - November 2009
Active Army and Reserves June 1981 - December 2008
Arvato Services August 2005 - January 2007
Nokia October 1995 - April 2005
Skills
Customer Service, Office Equipment, Data Entry, Word, Excel, Telephone Skills, Teamwork, Filing, Distribution, Time Management, Payroll Administration, Budgeting, Teaching, Flexible Working, Organizing, Auditing, Hospitality, Assembly, Quality Assurance, Team Leadership, Security, Manufacturing, Payroll, Microsoft Excel, Budgets, Performance Management, Troubleshooting, Six Sigma, Program Management, Electronics, Continuous Improvement, ISO, Testing, Lean Manufacturing, Root Cause Analysis, Process Improvement, Microsoft Word, Flexible Schedule, Quality Management, Cross-functional Team..., Training, Management, Outlook, Operations Management, Customer Satisfaction, Employee Relations, Military, Security Clearance, Project Planning, Supervisory Skills
Education
Eastern Florida State College
Associate
Basic Non-commissioned Officer Course
Certificate
Pinkerton Government Services
Class D Security License
Talents4Good January 2015 - Present
AIESEC June 2009 - March 2014
AIESEC May 2008 - May 2009
Arvato Services July 2008 - September 2008
Offside.at August 2004 - November 2005
HM&S IT Consulting GmbH September 2003 - January 2004
Austrian Bundesheer September 1999 - May 2000
RHI AG August 1997 - May 2000
Skills
Coaching, Leadership Development, Intercultural..., Training, Organizational..., Personal Development, Talent Management, Human Resources
Education
Karl Franzens Universität Graz 2010 — 2014
Master of Science (MSc), Betriebswirtschaft
yourTARGET business 2012 — 2013
Diplomierter Systemischer Coach
yourTARGET 2010 — 2010
Fachtrainer nach ISO 17024
FH Joanneum 2000 — 2005
Dipl.Ing. (FH), Informationsmanagement
Diane McInnis Barrister & Solicitor May 2014 - Present
Morty's Pub June 2011 - June 2014
McLeod Green Dewar LLP & Associates April 2014 - April 2014
Conestoga College Institute of Technology and Advanced Learning 2012 - 2014
Angel's Diner August 2007 - January 2011
Arvato Services July 2005 - January 2006
Al's Cartage June 2005 - July 2005
Skills
Outlook, Time Management, Microsoft Word, Customer Service, Teamwork, Data Entry, PowerPoint, Research, Microsoft Excel, English, Windows, Teaching, Public Speaking, Microsoft Office, Editing, Transcription, Process Serving
Education
Conestoga College 2012 — 2014
Legal Assistant/Paralegal
OKIN BPS February 2015 - Present
AT&T January 2013 - November 2014
AT&T July 2011 - December 2012
Municipality of Silistra August 2010 - February 2011
Arvato Services June 2009 - March 2010
Skills
English, Microsoft Office, Administration, Customer Relations, Excel, Telecommunications, Problem Solving, Word, Customer Service, PowerPoint, Retail, Microsoft Excel, System Administration, Human Resources, Microsoft Word, Management, Contract Negotiation, Training, Change Management, Sales, Customer Satisfaction, Analysis, Call Centers, Team Leadership, Program Management, Software Documentation, Team Management, CRM, Project Management, Databases, Business Analysis, Project Planning, Teamwork, Process Improvement, Leadership, Performance Management, Team Building, Data Analysis, Troubleshooting, Coaching, Vendor Management, Networking, Time Management, Recruiting, Customer Experience, Account Management, Business Development, Service Delivery
Education
Masaryk University Brno 2008 — 2010
M.A, European Politics
L-Università ta' Malta 2004 — 2008
B.A, International Relations and Psychology
Prime Distribution Services August 2015 - Present
The Harvard Drug Group March 2015 - August 2015
Stericycle March 2013 - March 2015
Random House July 2005 - August 2012
Random House October 2003 - July 2005
Random House October 2002 - October 2003
Arvato Services October 2000 - October 2002
BIGWORDS.com October 1999 - October 2000
Rexam September 1997 - October 1999
Skills
Process Improvement, Operations Management, Supply Chain, Leadership, Management, Supply Chain Management, Business Process..., Cross-functional Team..., Project Management, Strategic Planning, Strategy, Logistics, Program Management, Continuous Improvement, Budgets, Change Management, Start-ups, Project Planning, Warehousing, Team Leadership, P&L Management, Six Sigma, Inventory Management, Purchasing, Warehouse Management, Business Strategy, Forecasting, Human Resources, Executive Management, Procurement, Succession Planning, Data Analysis, Salesforce.com, Capital Budgeting, Department Budgeting, Financial Modeling, Capital Projects, Budget Monitoring, Budget Process, Personnel Management, Personnel Selection, Business Planning, Pharmaceutical Industry, DEA
Education
Northern Illinois University
MBA, Business Administration and Management, General
Graceland University
Bachelor of Arts (B.A.), Business Administration, Accounting Minor
Montgomery Insurance School
Arvato Services December 2005 - November 2006
US Army May 2005 - August 2005
US Army, Los Angeles Recruiting Battalion November 2003 - May 2005
US Army September 2002 - November 2003
US Army April 2002 - September 2002
US Army June 2001 - January 2002
Skills
Photoshop, Illustrator, Microsoft Office, PowerPoint, Project Planning, Web Design, Dreamweaver, JavaScript, Budgets, Customer Service, Adobe Creative Suite, WordPress, User Interface Design, Graphic Design, HTML, CSS, Layout, After Effects, PHP, Web Development
Education
Art Institutes of California Inland Empire
Bachelors of Science Web Design and, Interactive Media
Columbia College
Associate of Arts
Columbia College
Bachelors of Arts, Criminal Justice
Total Technical Services (Rockwell Collins, Inc.) March 2010 - September 2011
Spherion Staffing (DRS Technologies, RSTA) August 2009 - November 2009
Rockwell Collins July 2007 - February 2009
Arvato Services March 2005 - April 2007
Nokia, Inc. March 1996 - April 2005
Skills
Avionics, Testing, Troubleshooting, Systems Engineering, Test Equipment, Integration, Electronics, Lean Manufacturing, Soldering, Aerospace, Software Engineering, MS Project, Windows, Root Cause Analysis, Visio, Test Procedures, Qualification Testing
Education
Keiser College 1994 — 1996
Diploma, Computer Engineering Technology
Johnson and Wales University
Computer Programming
St. John's Lutheran Church August 2015 - Present
United States Air Force November 2005 - Present
St. Paul's Lutheran Church October 2010 - March 2012
Kid City August 2010 - March 2012
Arvato Services February 2007 - February 2008
Lutheridge-Lutherock Ministries, Inc. 2005 - 2007
St. John's Lutheran Church August 2006 - November 2006
Skills
Logistics, Transportation, Customer Service, Purchasing, Inventory Management, Strategic Planning, Negotiation, Supply Chain Management, Operations Management, Warehousing, Team Building, Microsoft Office, Leadership, Management, Process Scheduler, Training, Team Leadership, Event Planning
Education
Clemson University 2015 — 2017
Bachelor of Arts (B.A.), Religion/Religious Studies
St. Petersburg College 2012 — 2014
Associate of Arts (A.A.), Education
University of South Carolina
Class marketing project for Metrixx, a financial service provider February 2012 - April 2012
Class marketing project for Confection Diva, a toffee producer February 2012 - April 2012
Weidmüller December 2010 - February 2011
Arvato Services September 2010 - November 2010
Skills
spss, excel, Accounting, Learning Quickly, hard worker, Highly detail oriented, Highly motivated..., Marketing, Marketing Communications, QuickBooks
Education
Illinois Institute of Technology 2011 — 2013
Master's degree, marketing communications
East China University of Science and Technology 2007 — 2011
Bachelor's degree, major: English minor: Finance
CPA candidate
Fast Dolphin February 2012 - Present
Jinzai Outsourcing de personal August 2011 - December 2011
Arvato Services January 2010 - March 2011
Sutherland Global Services September 2006 - May 2008
Skills
SAP, Oracle HR, PeopleSoft, Business Intelligence, Java, Human Resources, Social Networking, Social Media Marketing, Social Media, English, Spanish, Project Management, Training, SAP ERP, Recruiting, ERP, Team Leadership, Consulting, Management, Talent Acquisition, Business Process, Business Analysis, CRM
Education
Centro de Estudios Universitarios Monterrey 2009 — 2012
Licenciatura, Psicologia
Circle The Day Event Planning and Design January 2009 - Present
Arvato Financial Services 2009 - 2010
Arvato Services April 2008 - December 2008
Electronic Data Systems 2006 - 2008
Skills
Documentation, Customer Satisfaction, Customer Service, Wedding Planning, Event Planning, Corporate Events, Fundraising, Baby Showers, Bridal Showers, Holiday Parties, Software Documentation, Management, Event Management, Project Planning, Time Management, Training
Education
California State University-Sacramento 1999 — 2005
QC School of Event Planning
Bosch Rexroth July 2013 - Present
Faurecia Automotive August 2012 - November 2012
SAATI Americas July 2011 - June 2012
BMW Manufacturing November 2010 - July 2011
Arvato Services August 2009 - December 2009
Sauer-Danfoss May 2005 - November 2008
Mark IV Automotive November 2002 - May 2005
BIC Corporation May 1994 - December 2001
Skills
Purchasing, Microsoft Office, Customer Service, Microsoft Excel, Lean Manufacturing, Continuous Improvement, Supply Chain Management, Manufacturing, 5S, Change Management, Engineering, Management, Project Management, Product Development, Team Building, Team Leadership, Supply Chain, SAP, Operations Management, Kaizen, Cross-functional Team..., Automotive, Value Stream Mapping, Manufacturing...
Education
Limestone College
B.S.
Youth Employment Services May 2013 - Present
Spinal Cord Injury Ontario March 2012 - February 2013
Co-op Internship June 2011 - December 2011
Arvato Services September 2006 - July 2009
Skills
Career Counseling, Career Development, Accessibility, Career Assessment, Job Search Strategies, Public Speaking, Employment Consulting, Resume Writing, Workshop Facilitation, Cold Calling, Career Transitions, Social Media, Customer Service, Personal Development, Personality Assessment, Interviewing, Disabilities, Cover Letters, AODA, Job Coaching, HR Consulting, Client/Hiring Manager..., Job Matching, Strong Interest..., Mock Interviews, Interviews, Recruiting, Job Search, Interview Preparation, Staff Development, Coaching, Program Development, Training, Conflict Resolution, Workshops, Job Fairs, Screening
Education
George Brown College 2010 — 2011
Career & Work Counsellor
Sir Wilfred Laurier CI
Sir Wilfred Laurier CI
Keynote Systems April 2015 - Present
Arvato Services August 2014 - December 2014
Infinity Contact March 2013 - January 2014
Walgreens October 2011 - February 2013
Comcast Cable February 2006 - October 2011
University of Michigan April 2003 - May 2006
Olsten Staffing Services 2001 - 2003
Sudler & Hennessey 1997 - 2000
Skills
Customer Satisfaction, Call Center, Call Quality, Call Control, Project Management, Multi-task & Handle..., Telecommunications, Great troubleshooting..., Leadership, Budgets, Troubleshooting, Training, Call Centers, Microsoft Excel, Customer Service, Organizational..., Technical Support, Time Management, Invoicing
Education
Eastern Michigan University 2004 — 2007
Bachelor of Business Administration (BBA), Human Resources Development
Washtenaw Community College 2001 — 2004
Associate's degree, Business Administration and Management, General
Kuehne + Nagel January 2015 - Present
Kuehne + Nagel January 2014 - December 2014
Kuehne + Nagel January 2010 - December 2013
Kuehne + Nagel 2007 - 2010
Arvato Services 2002 - 2006
Yzea.com 1999 - 2001
3M 1996 - 1999
Skills
Transportation, Logistics, Warehousing, Supply Chain, Supply Chain Management, Freight, Air Freight, Contract Logistics, 3PL, Contract Negotiation, Transportation..., Warehouse Management, Forwarding, Ocean, Freight Forwarding, Business Development, Logistics Management, International Logistics, Account Management, Customs Regulations, Fret
Education
ESSEC Business School 1995 — 1996
Master, Supply Chain Management
University of Paris I: Panthéon-Sorbonne 1993 — 1994
DESS, Econometrics
Transcom January 2012 - Present
Intercomp Global Services January 2011 - December 2011
Arvato Services November 2006 - January 2011
Skills
Outsourcing, Sla, Project Delivery, BPO, Service Delivery, Hungarian, Windows, Business Analysis, Change Management, Project Coordination, Team Leadership, Process Improvement, Call Center, Analysis, English, Microsoft SQL Server, Microsoft Exchange, SCCM, Windows Server, IT Service Management, Slovak, Customer Satisfaction, Call Centers, ITIL, Active Directory
Education
Budapesti Corvinus Egyetem 1998 — 2000
MSc, Economics & IT
Budapesti Gazdasági Főiskola 1992 — 1996
BS, Economics
arvato Hightech September 2013 - Present
Arvato Services October 2010 - August 2013
Knorr-Bremse July 2007 - September 2010
Technische Universität Berlin December 2003 - June 2007
Skills
Logistics, International Project...
Education
Technische Universität Berlin 1999 — 2004
Diplom Ingenieur, Wirtschaftsingenieurwesen
Healthcare of Ontario Pension Plan October 2012 - Present
Healthcare of Ontario Pension Plan January 2012 - October 2012
HOOPP September 2009 - October 2012
EDS an HP Company May 2009 - September 2009
EDS Group March 2004 - April 2009
Arvato Services 2001 - 2004
Skills
Employee Benefits, Human Resources, Payroll, Management, HRIS, Performance Management, Employee Relations, Benefits Administration, PeopleSoft, Recruiting, Employee Engagement, Talent Management, Talent Acquisition
Education
Seneca College of Applied Arts and Technology
Graduate Certificate of Human Resources Management, Human Resources Management
Van Nuys Design & Print Center Corp. December 2006 - Present
Van Nuys Design & Print Center Corp. November 2006 - Present
Arvato Services January 2004 - February 2005
FedEx Office March 2002 - May 2004
Skills
Graphic Design, QuarkXPress, Illustrator, Digital Printing, InDesign, Corporate Identity, Email Marketing, Image Editing, Photoshop, Visual Communication, Branding, Art, Direct Mail, Banners, Business Cards, Pre-press, Marketing, Graphics, Image Manipulation, Layout, Web Design, Logo Design, Adobe Acrobat
Education
University of Kansas 1999 — 2002
Bachlor of Fine Art, Graphic Design
Johnson County Community College 1997 — 1999
Liberal Arts and Sciences, General Studies and Humanities
Institue of Art (Farhangsara Niavaran) Tehran 1986 — 1988
Associate Degree, Visual Design - Graphic Design
Oakland Private Industry Council January 2014 - Present
Circus Circus Reno September 2009 - October 2011
Circus Circus Reno March 2007 - September 2009
Arvato Services November 2004 - January 2007
Blue Ink Communications 2000 - 2003
Skills
Employee Relations, Hospitality Management, Process Scheduler, Data Analysis, Business Development, Marketing, Social Media Marketing, Strategic Communications, Community Development, Web Development, Contract Negotiation, Customer Service, Event Management, Event Planning, Leadership, Management, Microsoft Office, Nonprofits, Program Management, Public Relations, Strategic Planning, Team Building
Education
California State University-East Bay 2014 — 2016
Liberal Studies, Geography
College of Alameda 2012 — 2014
arvato systems November 2009 - Present
arvato digital services November 2007 - October 2009
arvato services April 2003 - October 2007
VisionOne September 2001 - March 2003
MultiVision Consulting Mexico May 1999 - August 2001
Hoffmann La Roche April 1990 - April 1999
Skills
Outsourcing, E-commerce, ERP, Business Intelligence, BPO, Project Management, Change Management, Business Process..., IT Strategy, Vendor Management, SAP, IT Management, Program Management, Business Transformation, CRM, Process Improvement, Business Process, Team Leadership, Project Portfolio..., Integration, Cloud Computing, Business Analysis, Business Development, Management, Enterprise Software, Software Project..., Operations Management, Strategy, Cross-functional Team..., SaaS, E-Commerce
Education
Hochschule Karlsruhe - Technik und Wirtschaft 1985 — 1990
Master, Business based Computer Science
Phoenix house austin August 2015 - Present
Gateway Foundation July 2015 - Present
State of Texas January 2015 - Present
MAP Health Management, LLC November 2014 - July 2015
Nova Recovery October 2012 - October 2014
Austin Recovery February 2010 - October 2012
Arvato Services March 2004 - June 2009
MCI April 1991 - September 2000
Skills
Mental Health, Chemical Dependency, Crisis Intervention, Adolescents, Rehabs, CBT, Family Therapy, Behavioral Health, Group Therapy, Dual Diagnosis, Addiction Recovery, Mental Health Counseling, Case Managment, Motivational..., DBT, Treatment, Co-occurring Disorders, Psychotherapy, Mindfulness, Self-esteem, Relapse Prevention, Stress Management, Substance Use Disorders, Addictive Disorders, Substance Abuse..., Cognitive Therapy, Suicide Assessment, Solution Focused, Social Services, Harm Reduction, Counseling Psychology, Psychology, Interventions, Therapists, Grief Counseling, Individual Counselling, Post Traumatic Stress, Psychological Assessment, Life Transitions, Google Groups, Adolescent Therapy, Plannning, Clinical Supervision, Anger Management, Career Counseling, Young Adults, Conflict Resolution, Trauma Therapy, Case Management, Community Outreach
Education
Park University Austin 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Social Psychology, 3.00
Austin Community College 2010 — 2013
Associates Degree, Addiction Counseling, 3.76
Susquehannock High 1979 — 1982
High school diploma, General Studies
Arvato Services February 2015 - Present
Associated Community Service April 2014 - February 2015
Marks one car rental November 2013 - March 2014
GNC April 2013 - November 2013
Macy's September 2012 - November 2013
Enterprise Rent-A-Car January 2009 - September 2011
Enterprise Rent-A-Car August 2008 - January 2009
Enterprise Rent-A-Car January 2007 - August 2008
Skills
Customer Service, Management, Marketing, Public Speaking, Leadership, Event Planning, Training, Marketing Strategy, Time Management, Sales, Strategic Planning, Customer Satisfaction, Team Building, Event Management, Project Management, Project Planning, Face to Face Sales, Professional Mentoring, Front Office Development, Social Networking, Coaching, Leadership Development, Online Marketing
Education
Northwood University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
City of Kitchener January 2009 - Present
MTD Products May 2005 - January 2009
Arvato Services June 2003 - May 2004
Blockbuster Canada January 1997 - January 2002
Skills
Troubleshooting, Microsoft Office, Outlook, Customer Service, Problem Solving, Windows, Servers, Networking, Active Directory, Access, Program Management, Policy, System Administration, Windows Server, Databases, Leadership, Windows 7, Software Installation, Photography, Management, Public Speaking
Education
Conestoga College 2003 — 2005
Diploma, Information Technology
University of Waterloo 2001 — 2002
Arts
Resurrection Catholic Secondary sSchool 1999 — 2001
High School
Instituto Comercial Valparaiso 1995 — 1998
High School, Comercio exterior
Ernest Hemingway Foundation of Oak Park April 2014 - Present
General Mills May 2011 - December 2013
Genpact (Symphony Marketing Solutions) March 2005 - December 2009
Arvato Services June 2004 - March 2005
Skills
Marketing Research, Analytics, Market Research, Segmentation, Competitive Analysis, Customer Insight, Team Management, Business Analysis, Market Intelligence, Data Analysis, Market Analysis, Primary Research, Strategy, Competitive Intelligence
Education
Annamalai University 2011 — 2012
Master's Degree, Linguistics
Delhi University 2001 — 2004
Bachelor of Arts, History, Economics
Arvato Services February 2009 - Present
Arvato Services April 2008 - February 2009
Arvato Services 2006 - 2008
Intercor Trade ltd. January 1996 - October 2002
Mars March 1994 - October 1995
Gerdau April 1991 - January 1994
Skills
BPO, Call Center, Outsourcing, Workforce Management, Contact Centers, Customer Experience, Operations Management, Team Management, Vendor Management, Customer Satisfaction, Offshoring, Process Improvement, Service Delivery, Change Management, Performance Management, Call Centers, COPC, Account Management, Team Leadership, CRM, Team Building, Business Development, Training, Management, Leadership, Call Center Development, Business Process..., Sla
Education
University of California, Los Angeles 2003 — 2004
Certifcate Program, Interantional Trade and Commerce
Pontifícia Universidade Católica do Rio Grande do Sul 1987 — 1992
BA, Buisness Administration
Shoppers Drug Mart July 2015 - Present
Target June 2013 - May 2015
Self Employed February 2011 - February 2013
Rogers Communications December 2006 - February 2011
Rogers Communications July 2006 - October 2006
Resource Group 2005 - 2006
Arvato Services 2003 - 2005
Skills
Customer Service, Troubleshooting, Sales Management, Research, Marketing, Public Speaking, Data Entry, Blogging, Customer Experience, Customer Satisfaction, Management, Project Management, Budgets, Coaching, Social Media, Leadership, Sales, Time Management, Training, Team Building, Outlook, Teamwork, Event Planning, Windows, Team Leadership, Marketing Strategy, Entrepreneurship
Education
Ryerson University 1984 — 1990
BHosp, Hospitality Management
North Dundas District High School 1975 — 1980
OSSGD, General Studies
Intuit March 2010 - Present
Wells Fargo March 2010 - July 2010
Arvato Services January 2009 - March 2010
Genentech January 2006 - December 2008
University of Missouri - Columbia September 2003 - December 2005
Skills
IPv6, C, Wily Introscope, JBoss, Apache, Multicast, Oracle, RedHat, Virtualization, Control Tier, JBoss Application Server, Splunk, webMethods, Web Services, ESB
Education
University of Missouri-Columbia 2002 — 2005
M.S, Computer Science
Acharya Nagarjuna University 1998 — 2002
B.Tech, Computer Science
Entertainment Partners January 2011 - Present
DaVita May 2006 - December 2010
DaVita June 2004 - May 2006
Arvato Services January 2002 - June 2004
Interland June 2000 - December 2001
Per-Se Technologies May 1998 - August 1999
Skills
SAP BusinessObjects..., SAP Business Objects..., Business Objects, IT Management, SDLC, Microsoft SQL Server, Software Development, Databases, Vendor Management, Project Management, Business Intelligence, Business Analysis, SQL, Data Center, Visio, Quality Assurance, Management, Active Directory, Java, Data Migration, Requirements Gathering, SharePoint, Data Warehousing
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2008 — 2011
MBA, General Business Management
Concertninja.me September 2013 - September 2014
Park West Services June 2013 - August 2013
Aholattafun Creative Solutions February 2012 - March 2013
Conestoga College Institute of Technology and Advanced Learning January 2011 - January 2012
Arvato Services September 2006 - September 2010
Skills
CSS, PHP, JavaScript, MySQL, HTML, XHTML, C#, Web Development, Visual Basic, Dreamweaver, Programming, ASP.NET, jQuery, Flash, SQL, XML, Java, ActionScript
Education
Conestoga College 2011 — 2012
Web Design and Development Certificate, Computer Programming
Honeywell Specialist FPAHoneywell AerospaceAugust 2008 - Present
Arvato Services January 2004 - August 2008
Skills
Six Sigma, SAP R/3, ERP, MRP, Supply Chain Management, Lean Manufacturing, Supply Chain, SAP, Purchasing, Supplier, Strategic Sourcing, Word, Continuous Improvement, Kaizen, Manufacturing, 5S, Operations Management, Process Improvement, Logistics, Inventory Management, ISO, Negotiation, Product Development, Sourcing, Contract Management, Program Management, Cost, Planning, Cross-functional Team..., Forecasting, Change Management, Outsourcing, Problem Solving, Quality Management, Contract Negotiation, Warehousing, Pricing, Contract Negotiations, Warehouse Management, Excel, MS Project, Customer Relations, Customer Service, DMAIC, Procurement, Kanban, Global Sourcing, Green Belt, Production Planning, Root Cause Analysis
Education
University of South Carolina Upstate 1989 — 2010
Bachelor of Business Administration (BBA), Business Management
Greenville Technical College 1992 — 1995
Yes, Construction Engineering
TREEHOUSE for creative kids LLC April 2010 - Present
3ti April 2008 - July 2009
Arvato Services March 2006 - February 2008
Booz Allen Hamilton July 1998 - March 2006
Hechinger Co 1987 - 1995
Skills
Management Consulting, Program Management, Strategy, Entrepreneurship, New Business Development, Social Networking, Enrichment, Contract Negotiation, Art Education, Visual Arts, Theatrical Production, Performance Improvement, Process Improvement, Business Strategy, Small Business, Business Development, Business Process..., Business Intelligence, Event Planning, Strategic Planning, Art, Customer Service, Social Media Marketing, Project Management, Social Media
Education
Marymount University 1987 — 1992
Marymount University
MBA
FOOD BASICS LIMITED December 2014 - Present
City Gas Solutions January 2013 - Present
Bend All Automotive May 2011 - August 2012
IRMC 2006 - 2007
Arvato Services 2005 - 2006
Skills
Microsoft Word, Public Speaking, Troubleshooting, Technical Support, Supervisory Skills, Microsoft Excel, SQL, HTML, Drupal, WordPress, Network Administration, Windows Server, Customer Service, Customer Support, Linux Desktop, Linux Server, Microsoft Office, Social Media, Project Management, Human Resources, Accounting, Active Directory, Time Management, Teamwork, Leadership
Education
Conestoga College 2012 — 2014
Associate's degree, Information Technology, 3.7
Conestoga College 2010 — 2012
Associate's degree in Business, Small Business Administration/Management, 3.5
Lifetouch National School Studios August 2012 - June 2014
STATE OF NEVADA October 2010 - August 2012
CPI Corp. February 2004 - February 2010
Arvato Services 2003 - 2004
Smith's Food & Drug 1999 - 2003
Marriott International 1994 - 1999
Skills
Photography, Digital Photography, Photo Editing, Photoshop, Portrait Photography, Portraits, Commercial Photography, Event Photography, Photos, Art, Graphic Design, Images, Photojournalism, Travel Photography, Wedding Photography, Editing, Headshots, Lightroom, Black & White, Studio Lighting, Studio Photography, Still Life, Retouching, Sports Photography, Darkroom, Nikon, Architectural..., Wedding Photojournalism, On Location, Commercial Product..., Fine Art Photography, Lifestyle Photography, Weddings, Senior Portraits, Image Manipulation, Photo Restoration, Videography, Image Editing, Babies, Fashion Photography, Photographers, Food Photography, Digital Imaging, Landscape Photography, Retail Sales
Education
Career College of Northern Nevada 2013 — 2014
HEALTH INFORMATION MANAGEMENT
WASHOE HIGH SCHOOL 1988 — 1989
General Studies, 4.0
RUBIDOUX HIGH SCHOOL 1986 — 1989
General Studies, 4.0
GARDEN GROVE HIGH SCHOOL 1985 — 1986
General Studies, 3.0
Global Payments June 2015 - Present
JTO Enterprises June 2013 - June 2015
O'Neil Data May 2011 - February 2013
First Data Corp August 2005 - June 2011
The Relizon Company May 2003 - August 2005
Arvato Services 2000 - 2003
Bertelsmann Arvato Services 2000 - 2003
Merrill Corporation 1997 - 2000
Skills
Business Analysis, Program Management, Project Portfolio..., Cross-functional Team..., PMP, Strategic Planning, Business Process, New Business Development, Operations Management, Outsourcing, Management, Change Management, Project Management, Requirements Analysis, Six Sigma, Project Planning, Business Development, Process Improvement, Analysis, Budgets, Business Intelligence, Business Process..., CRM, ERP, Enterprise Architecture, Enterprise Software, IT Strategy, Integration, Leadership, Logistics, MS Project, PMO, Product Management, Resource Management, Risk Management, SAP, SDLC, Sales, Software Project..., Strategy, Supply Chain, Team Leadership, Testing, Vendor Management, Visio, Start-ups
Education
Excelsior College 1996 — 1999
B.S. Business Management, Pre-Law / Business Management
Towson University 1986 — 1988
Business Management
SeaWorld San Diego March 2011 - July 2015
Sears, Roebuck and Co. November 2010 - December 2010
Arvato Services January 2010 - March 2010
Skills
Photography, Graphic Design, Film, Video Editing, Mac, Digital Photography, Theatre, Video, Video Production, Entertainment, Acting, Adobe Creative Suite, Camera, Film Production, Screenwriting, Nikon
Education
The Art Institute of California-San Diego 2010 — 2015
Associate of Arts (A.A.), Graphic Design
The Art Institute of California-Hollywood 2010 — 2010
voestalpine Precision Strip GmbH December 2012 - Present
Sony DADC June 2011 - December 2012
Sony DADC May 2010 - May 2011
GE October 2008 - January 2009
Arvato Services July 2008 - September 2008
Teufelberger GesmbH February 2007 - June 2007
Skills
Warehousing, Logistics, Supply Chain, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain..., Inventory Management, Operations Management, Customer Service, Analytics, Mathematics, Prognosen, Produktionsplanung, SAP, Prozessverbesserung, Teamführung, Kontinuierliche..., Produktionsmanagement, Supply-Chain-Management
Education
FH Oberösterreich 2007 — 2009
Master of Arts (M.A.), Supply Chain Management
FH Oberösterreich 2004 — 2007
Bachelor, Logisticsmanagement
Clarkson University 2006 — 2006
Logistics, Materials, and Supply Chain Management, Exchange Semester
Silicon Valley Data Science February 2015 - Present
Egnyte, Inc August 2014 - November 2014
NestGSV February 2014 - August 2014
Audience, Inc. September 2011 - January 2014
Google / Arvato Finance October 2007 - September 2011
arvato Financial Solutions, Global F&A (Google Campus) October 2007 - September 2011
Arvato Services 2007 - 2011
Jackson & Wallace LLP January 2006 - January 2007
San Francisco Association of REALTORS January 2003 - January 2006
Reed & Graham January 1999 - January 2003
Skills
Recruiting, Talent Acquisition, Talent Management, Performance Management, HR Policies, HR Consulting, Onboarding, Human Resources, Executive Search, Employee Relations, Workforce Planning, Applicant Tracking..., Deferred Compensation, Succession Planning, Technical Recruiting, Employee Engagement, Benefits Negotiation, College Recruiting, Vendor Management, Training, Program Management, Temporary Placement, Management, Customer Service, Outlook, Process Improvement, New Hire Orientations, Employee Benefits, Employee Training, Payroll, Personnel Management
Education
College of San Mateo
Associate of Arts (A.A.), Accounting
Seattle Community Law Center www.seattlecommlaw.org January 2015 - Present
Colonial Life July 2013 - Present
Social Responsibility 2010 - Present
Independent December 2009 - December 2010
American Cancer Society January 2006 - November 2009
Arvato Services 2002 - 2005
KP - Oregon Division 1998 - 2001
Quebecor Integrated Media 1993 - 1998
SoftCopy 1985 - 1991
Skills
Business Development, Outsourcing, Sales, Relationship Management, Emerging Markets, Leadership, Non-profits, Mergers, Research, Team Building, Strategic Planning, Marketing, Direct Marketing, Target Marketing, Marketing Management, Nonprofits, Mergers & Acquisitions, Competitive Analysis, Cross-functional Team..., Team Leadership, Salesforce.com, Business Planning, Lead Generation, Management, Contract Negotiation, New Business Development, E-commerce, Integrated Marketing, Customer Satisfaction, Strategy, Program Management, Strategic Partnerships, Executive Management, Start-ups, Business Strategy, Entrepreneurship, CRM, Change Management, P&L Management, Business Process..., Account Management, Coaching, Process Improvement, Leadership Development, Creative Services, Public Speaking
Education
Portland State University
Crown Media Family Networks February 2015 - Present
Arvato Services November 2001 - January 2015
Software Ventures International November 1996 - July 2001
Skills
Enterprise IT..., Datacenter..., VMware Infrastructure, VMware Server, VMware Workstation, VMware Fusion, VMware Player, Enterprise Storage, SAN, NAS, NetApp Filers, Data ONTAP, Dell PowerVault, Servers, Dell PowerEdge Servers, Dell OpenManage, Dell Workstations, HP Server Hardware, HP Openview, Windows Server, Active Directory, Domain Management, Group Policy, Networking, DNS, DHCP, WSUS, File Services, DFS, Microsoft SQL Server, Microsoft Exchange, Microsoft Office, Mac, Mac OS, Unix, Linux, VMware, Software Installation, Vendor Management, Databases
Education
Ateneo de Manila University 1991 — 1996
BS Computer Science, Computer Engineering, Physics
Fidelitone Logistics December 2013 - January 2015
Arvato Services March 2007 - February 2013
Deluxe Media Services September 2006 - March 2007
Deluxe Media Services January 2004 - September 2006
Deluxe Media Services July 2002 - January 2004
Deluxe Media Services January 2000 - July 2002
BP (formerly Amoco Corporation, Chicago, IL) June 1996 - May 1999
Skills
Service Delivery, Customer Satisfaction, Process Improvement, Operations Management, Customer Experience, Customer Service, Account Management, Team Leadership, Business Process..., Call Center, Workforce Management, Project Management, Change Management, Production Planning, Revenue Forecasting, IT Solutions, IT Transformation, Communication, SAP R/3, SAP Portal, Outsourcing, Distribution Strategies, Distribution Center..., Call Centers, ERP, Budgets, Inventory Management, SAP, CRM, Cross-functional Team..., Six Sigma, Forecasting, Management, Leadership, Supply Chain Management, Business Process, Project Planning, P&L Management, Integration, Purchasing, Vendor Management, Start-ups, Analysis, Manufacturing, Pricing, Warehousing, Strategic Planning, Training, Negotiation, Logistics Management
Education
The University of Chicago - Booth School of Business 1992 — 1995
Master of Business Administration (MBA), Finance and International Business
Purdue University Calumet 1982 — 1989
Bachelor of Applied Science (B.A.Sc.), Finance
Grand & Toy May 2015 - August 2015
Grand & Toy October 2012 - August 2015
Commalert December 2010 - April 2011
Allianz Global Assistance December 2004 - July 2007
Arvato Services June 2003 - December 2003
Accu-Link Call Centres Inc. 2003 - 2003
XO Communications February 1999 - May 2001
Deb Shops, Inc. November 1997 - June 1998
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Sales Process, Time Management, Call Centers, Data Entry, Loss Prevention, Customer Support, Order Processing, Customer Loyalty, Sales, Problem Solving, Account Management, Retail, Management
Education
MacEwan University 2015 — 2017
Library Technician & Information Management, Library and Information Science
TechReach Office Administration Program 2010 — 2010
Boise State University 1989 — 1990
Cultural Anthropology
VisitorsCoverage March 2014 - Present
Arvato Services January 2014 - Present
Foothill De Anza Political Action Committee August 2012 - December 2012
Political Science Department January 2012 - April 2012
Skills
Proofreading, French, Arabic, French to English, Phone Banking, Workshops, Tutoring, Non-profit Volunteer, Volunteer Recruiting, Teaching, Marketing Research, Customer Service, Team Building, Public Speaking, Microsoft Word, Microsoft Office, PowerPoint, Research, Microsoft Excel, Time Management, Event Planning, Leadership, Teamwork, Insurance, Social Media, Management
Education
San Jose State University 2014 — 2016
Bachelor's Degree, Business Analytics
De Anza College 2011 — 2013
Business Administration and Management, General
The American School of Tangier 2007 — 2011
High School
Arvato Services September 2010 - March 2014
Hudson Bay Company July 2008 - August 2010
Shopper’s drug mark March 2007 - May 2008
Skills
C, C++, Microsoft Office, Windows, Linux, HTML, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Networking, Computer Hardware, Teamwork
Education
Heritage Skills Development Centre 2015 — 2015
Certificate, Advanced IT
Netplus college 2013 — 2014
certificat, ccna
Seneca College of Applied Arts and Technology 2012 — 2013
finish some cours, computer networking
Arvato Services January 2015 - Present
T. Rowe Price October 2012 - January 2015
Oracle April 2011 - October 2012
Random House February 1997 - January 2011
Community College of Baltimore County September 2007 - June 2008
Black & Decker 1992 - 1997
Procter & Gamble April 1987 - 1992
Skills
Exadata, SAP, Architecture, IT Strategy, IT Management, Integration, Business Process, Disaster Recovery, Big Data, Oracle RAC, SPARC, Leadership, Team Building, Team Leadership, Applications Software..., Databases, Unix, Mainframe, Strategic Planning, Vision Development, Shared Service Center, Organizational..., IT Financial Management, Large Scale Deployments, Enterprise Architecture, Cloud Computing, Data Center, Oracle, Storage, System Administration, Operating Systems, Vendor Management, High Availability, Infrastructure, Data Warehousing, Program Management, Software Documentation, Software Development, Strategy, Business Intelligence, Process Improvement, E-commerce, Project Management, Servers, Networking, Business Development, Analysis, Enterprise Software, SQL
Education
The Johns Hopkins University 1987 — 1992
Masters
Stevenson University / Villa Julie College 1985 — 1987
BS
Catonsville Community College 1983 — 1985
AA
The Better Software - Simplify Your Business! - Sales/Marketing July 2015 - Present
Northforge Innovations May 2012 - July 2015
N-VisionIT Interactive February 2007 - May 2012
Arvato Services August 2005 - February 2007
Skills
Web Development, PHP, MySQL, Joomla, Drupal, Wordpress, Web Design, AJAX, jQuery, Web Applications, LAMP, CMS, Conflict Resolution, SOAP, Web Services, CRM, XML, Website planning..., Client management and..., Professional..., Team Management, Strategic Planning, CakePHP, Project Scope..., Production Schedules, Contract Management, Project Finance, Performance Reviews, Technical Writing, Technical Product..., Specifications, Communication, CodeIgniter, XML-RPC, Agile Methodologies, HTML 5, CSS, ASP, JavaScript, Subversion, Git, XHTML, SoapUI, API development, APS, Parallels, Ext JS, Phantom JS, REST, Dojo
Education
Algonquin College of Applied Arts and Technology 2005 — 2005
Interactive Multimedia Development
Rogers Communications May 2011 - Present
Rogers Communications April 2009 - May 2011
Rogers Communications April 2007 - April 2009
Arvato Services September 2005 - April 2007
Skills
Call Center, Telecommunications, Account Management, Direct Sales, Sales Management, Customer Experience, Coaching, Customer Satisfaction, B2B, Solution Selling, Customer Service, Customer Retention, Team Leadership, Sales, VoIP, Wireless, Sales Process, Team Building, Training Delivery, Training, Call Centers, Time Management, Change Management, Project Management, Recruiting, CRM, Sales Operations, Performance Management, Team Management, Selling
Education
Carleton University 2006 — 2010
Bachelor's degree, Psychology
Tallgrass Talent Group 2013 - Present
Knights of Columbus Msgr. Martin B. Power council #14573 December 2011 - Present
Brevard Achievement Center November 2012 - February 2013
Ascension Job Ministry October 2010 - February 2013
Habitat for Humanity of Brevard County, Inc. 2013 - 2013
Walmart November 2007 - August 2010
Wal-Mart Stores Inc November 2007 - August 2010
Arvato Services May 2006 - April 2007
ARVATO SERVICES INC May 2006 - April 2007
Spherion 2007 - 2007
Skills
Microsoft Office, Word, Analysis, Research, Non-profits, Inventory Management, Planning, Administration, Writing, Social Media Marketing, Supervisory Skills, Cross-functional Team..., Fundraising, Forecasting, Retail, Editing, Microsoft Excel, Microsoft Word, Nonprofits, Project Planning, Team Building, Leadership, Leadership Development
Education
Eastern Florida State College 2000 — 2003
Associate of Arts, General Education
Satellite High School 1997 — 2000
Diploma, General Studies
Eastern Florida State College
Associate, Arts Degree
SATELLITE HIGH SCHOOL
diploma
Seeking Gainful Employment 2015 - Present
Arvato Services 2006 - 2014
Skills
Supervisory Skills, Customer Service, Start-ups, Call Centers, Team Management, Team Building, Performance Management, Business Process..., Process Improvement, Customer Satisfaction, Quality Auditing, Regional Development, KPI Reports, Coaching, Microsoft Office, CRM, Training, Leadership, Vendor Management, Team Leadership
Education
Antelope Valley College
Bachelor of Science, Business Administration and Management, General
NV Division of Public & Behavioral Health July 2014 - October 2014
Arvato Services February 2014 - July 2014
Fandango Casino September 2012 - December 2013
Laughlin Associates May 2005 - August 2012
Skills
QuickBooks, Sales Tax, Payroll, Customer Service, Inventory Management, GAAP, Microsoft Office, Financial Statements, Accruals, General Ledger, Sarbanes-Oxley, Sarbanes-Oxley Act, Accounts Receivable, Internal Controls, Account Reconciliation, Journal Entries, Accounts Payable, Tax Preparation, Tax Accounting, Microsoft Excel, Tax, Income Tax, Accounting
Education
American InterContinental University 2011 — 2013
Master's degree, Accounting, 3.94 GPA
American InterContinental University 2011 — 2013
Master's degree, Accounting, 3.94
American InterContinental University 2009 — 2011
Bachelor of Business Administration (BBA), Accounting, 3.95 GPA
Wells Fargo Home Mortgage March 2013 - Present
Randall Lewis Health Policy Fellowship September 2014 - June 2015
Arvato Services June 2012 - March 2013
Bank of America May 2009 - June 2012
Skills
Health Program Planning, Public Health, Case Studies, Office Administration, Microsoft Office, Microsoft Excel, PowerPoint, Typing, DNA sequencing, DNA extraction, Cancer Research, HIPAA, Medical Terminology, Program Implementation, Health Education, Call Centers
Education
Western University of Health Sciences 2013 — 2016
Masters of Science in Health Sciences, Community Health Education, 3.9/4.0 GPA
California State University-Northridge 2007 — 2012
BA, Biology, General
BCforward July 2015 - Present
Arvato Services November 2014 - June 2015
Arvato Services March 2014 - October 2014
Pilipinas Teleserv, Inc. September 2002 - June 2008
Skills
Visual Basic 5.0/6.0, Microsoft Excel, Microsoft SQL Server, MySQL, Crystal Reports 10.0, SAP Netweaver, Microsoft Office, MIMO, Chess, Badminton, Microsoft Word, PowerPoint, Visio, Outlook, Access, Databases, Analysis, Business Intelligence, Leadership, Crystal Reports, Project Management
Education
DLS College of Saint Benilde 1998 — 2002
Bachelor of Science (BS), Business Administration Major in Computer Application
De La Salle University 1995 — 1998
Bachelor of Science (BS), Computer Science
Arcturus Realty Corporation - Member of the SNC-Lavalin Group July 2007 - Present
Nordia Inc. January 2005 - January 2006
Arvato Services January 2004 - January 2005
Skills
Accounting, Microsoft Office, Data Entry, Call Centers, Accounts Payable, Management, Team Building, Customer Service, Customer Satisfaction, Invoicing, Microsoft Excel, Sales, Accounts Receivable, Property Management, Budgets
Education
Wilfrid Laurier University 2010 — 2017
Communication and Media Studies; Anthropology
CDI College 2006 — 2007
Diploma, Accounting
TE Connectivity February 2014 - Present
Amcor Flexibles November 2010 - February 2014
Amcor Flexibles April 2008 - November 2010
Arvato services January 2007 - April 2008
Arvato Digital Services November 2006 - January 2007
Arvato services January 2005 - November 2006
Skills
Supply Chain Management, Supply Chain, Production Planning, Continuous Improvement, Logistics Management, Purchasing, Forecasting, Product Forecasting, Certified Green Belt, Project Management, Logistics, Kaizen, Six Sigma, Lean Manufacturing, 5S, Strategic Sourcing, Global Sourcing, Materials Management, MRP, Warehouse Management, Operational Excellence, Supply Management, Manufacturing, SAP, Project Planning, Procurement
Education
Michigan State University 2001 — 2004
Bachelor of Arts (B.A.), Logistics, Materials, and Supply Chain Management
Entrust Datacard February 2015 - Present
NorthStar Utilities Solutions A Division of Harris Computer Systems March 2012 - February 2015
Cactus Commerce March 2011 - January 2012
Halogen Software May 2007 - March 2011
Arvato Services 2005 - 2007
OnPath Business Solutions 2002 - 2004
PT&T Corporation September 1997 - November 2000
Skills
Account Management, New Business Development, Microsoft CRM, Business Development, Customer Service, Salesforce.com, Solution Selling, Lead Generation, Business Analysis, SaaS, Team Leadership, B2B, Sales Management, Business Intelligence, Program Management, Cloud Computing, CRM, Team Building, Online Advertising, Product Management, Marketing Strategy, Sales, Telecommunications, Government Contracting, State & Local..., Basic HTML, Web Design, Web Content, Website Development, Website Promotion, Google Analytics, IP Addressing, WebEx, Lync, Cold Calling, Sales Presentations, Direct Sales, Marketing, Management, Customer Satisfaction, Enterprise Software
Education
Algonquin College of Applied Arts and Technology 2007 — 2008
Human Resource Management
Far Eastern University 1993 — 1997
Bachelor of Arts
UnitedHealth Group March 2015 - Present
UnitedHealth Group March 2012 - February 2015
UnitedHealth Group December 2009 - February 2012
Convergys October 2008 - December 2009
Arvato Services June 2005 - October 2008
Skills
BPO, Service Delivery, People Management, Team Management, Vendor Management, Management, Business Development, Process Improvement, Six Sigma, Outsourcing, Quality Assurance, Leadership, Business Analysis, Business Process..., Business Process, Call Centers, Analysis
Education
Delhi University 2002 — 2005
BSc, Mathematics & Computers
Dr. V.S.E.C Sharda Nagar, Kanpur, U.P. 1991 — 2002
High School, Science
Zodiac Solutions, Inc January 2015 - Present
CIT Services Inc. October 2012 - December 2014
Mycon LLC July 2011 - October 2012
Arvato Services April 2010 - July 2011
Dish TV August 2008 - March 2010
FCS Software Solutions October 2007 - September 2008
Mphasis January 2007 - September 2007
Skills
Technical Recruiting, Contract Recruitment, Full-cycle Recruiting, Talent Acquisition, Sourcing, Shortlisting, Job Posting, Direct Marketing, Salary Negotiation, Customer Service, Vendor Management, Client Development, Benefits Negotiation, Internet Recruiting, Recruiting, Applicant Tracking..., SDLC, Account Management, Leadership, Screening, Recruitments, RPO, College Recruiting, Performance Management, Temporary Placement, Interviews, Permanent Placement, Screening Resumes, Temporary Staffing, Integration, CRM, Staff Augmentation, Outsourcing, Resource Management, Enterprise Software, Business Development, Executive Search, Human Resources, IT Recruitment, Management, Talent Management, Job Scanning, Search, Onboarding, Negotiation, Staffing Services, Lead Generation, Resume, Cold Calling, PeopleSoft
Education
IGNOU
BCA, Computer Science
ytinifni August 2012 - Present
Fenix pictures November 2011 - Present
battaglia 2011 - Present
CilsFrance May 2009 - April 2011
publicistt March 2009 - 2010
Arvato Services 2007 - 2008
Skills
Photoshop, Photography, Layout, Creative Direction, Illustrator, Maya, Lightroom, Digital Photography, Image Manipulation, Graphic Design, Vector Illustration, Adobe, Digital Illustration, Microsoft Word, Dreamweaver, Adobe Creative Suite, 3D, QuarkXPress, Rhino 3D, 3D Studio Max, Wordpress, Mac OS X, Windows, Visual C++, AutoCAD, Architecture, Vectorworks, Canon DSLR, InDesign, Broncolor, Apple Aperture, After Effects, Video Editing, Editorial
Education
California State University-Dominguez Hills 2012 — 2015
Bachelor's Degree, Graphic Design
Los Angeles City College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Graphic Design
Ecole dupere 2005 — 2007
Bachelor's Degree, Architecture- history of arts
Lycee autogere de Paris 2003 — 2005
Wimmer Solutions September 2012 - Present
Arvato Services November 2009 - February 2012
Microsoft July 2002 - August 2009
Media Mosaic 2002 - 2002
Arthur Andersen LLP 1999 - 2002
Oracle 1998 - 1999
The Walt Disney Company 1989 - 1998
Skills
BPO, Outsourcing, Workforce Management, Operations Management, Process Improvement, Vendor Management, Business Process..., Team Management, Performance Management, Coaching, Service Delivery, Change Management, Customer Experience, Program Management, Team Leadership, Customer Satisfaction, Project Management, Team Building, Leadership Development, Organizational..., Customer Relations, Problem Solving, Strategic Planning, Management Consulting, Leadership, Training, Cross-functional Team..., Management, Software Project..., Customer Service, IT Strategy, Business Process, Strategy, Enterprise Software, CRM, Business Development, SaaS, Business Analysis, Agile Methodologies, Business Intelligence, Call Centers
Education
Eastern Washington University
Bachelor's degree, Resort Management and Business Admin
Arvato Digital Services March 2010 - June 2014
Direct Brands, INC July 2008 - December 2010
BMG Columbia House 2005 - 2008
Arvato Services 2003 - 2005
Skills
Supply Chain Management, Leadership, Management, Team Building, Budgets, Start-ups, Customer Service, Time Management, Process Scheduler, Materials Management, Vendor Management, Shipping, ERP, Outsourcing, Team Leadership, Training, Process Improvement, SAP, Project Management, Business Process..., Distribution Center..., Call Center
Education
The University of Georgia 1983 — 1984
Indiana University-Purdue University at Indianapolis 1973 — 1978
Bergen Community College January 2012 - December 2014
Arvato Services June 2002 - July 2011
Siemens August 1997 - August 2002
Education
Bergen Community College 2012 — 2014
Computer Science
Arvato Services September 2002 - Present
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Amadeus, focus, SAP, Guideres, Samba
Education
The Art Institute of California-Los Angeles 2010 — 2011
Undergraduate, Culinary Arts/Chef Training
AT&T January 2014 - Present
AT&T February 2013 - January 2014
AT&T August 2012 - February 2013
Arvato Services May 2011 - August 2011
Skills
Marketing Strategy, Telecommunications, Team Leadership, Salesforce.com, Leadership, Account Management, Social Media Marketing, Sales, Project Management, Vendor Management, Contract Negotiation, Management, Microsoft Office, Online Marketing, International Sales &..., Construction Management, Wireline, Quality Management, Quality Control, Strategic Planning, Managed Services, Social Media Relations, Technology, Telecommunications..., Contract Management, Supply Chain Management
Education
Lehigh University 2008 — 2012
Bachelor of Science (BS), Marketing/Marketing Management, General
Lehigh University 2008 — 2011
Bachelor of Arts (B.A.), International Relations and Affairs
Langley
The Dyrt July 2015 - Present
Cvent June 2012 - Present
CrowdCompass, Inc. October 2011 - June 2012
Justmeans September 2007 - April 2011
FremantleMedia February 2007 - May 2007
Bertelsmann November 2006 - February 2007
Arvato Services September 2006 - November 2006
Global Deaf Connection December 1997 - October 2006
Skills
SEO, Social Media Marketing, Web Design, Marketing Strategy, Digital Marketing, Online Marketing, Salesforce.com, Online Advertising
Education
Metropolitan State University 1996 — 2000
BA, Business Management
St. Thomas Academy 1989 — 1993
Jr ROTC & College Prep
Haug North America March 2014 - Present
Gemsys Money Handling Systems Inc. November 2011 - November 2013
Arvato Services December 2010 - July 2012
Loudspeaker Teufel Inc June 2007 - March 2008
CashGuard Inc May 2004 - May 2006
Zimmermann & Co. GmbH August 2001 - July 2003
Casting and Media Online Inc November 1995 - January 2001
Skills
CRM, Training, Strategy, Quality Assurance, Management, Product Development, Customer Service, Call Centers, Market Research, Marketing, Manufacturing, Sales, Account Management
Education
Humber College 1983 — 1985
Photography, Photography
LinearB Enterprises June 2006 - Present
Psychiatric Medical Group June 2006 - Present
Gumbs Orthopedic Medical Group June 2006 - Present
AV Interpreting Services March 2005 - June 2006
America Translating Services March 2004 - March 2005
Arvato Services February 2003 - March 2004
Education
California State University-Northridge 2003 — 2005
Court Interpreting Program
Universidad Autónoma de Baja California 1985 — 1987
School of Law
Citizenship and Immigration Canada October 2014 - Present
Health Canada August 2012 - October 2014
Foreign Affairs and International Trade Canada December 2010 - August 2012
KPMG June 2010 - October 2010
Health Canada December 2008 - September 2009
Department of National Defence August 2008 - September 2008
Dell November 2006 - June 2008
Arvato Services September 2005 - November 2006
Nortel Networks March 2000 - September 2001
EG & G IC Sensors December 1996 - March 1999
Skills
Windows Server, XP, Windows 7, SQL, Networking, DNS, Visio, HTML, Access, BMC Remedy, DHCP, FTP, Windows XP, Servers, Active Directory, Troubleshooting, Microsoft SQL Server, Technical Support, Databases, Operating Systems, TCP/IP, Testing
Education
California State University-Los Angeles 1987 — 1991
Bachelor of Science (BSc), Electrical and Electronics Engineering
Carleton University 2002 — 2002
Certificate, Digital Integrated Circuits Design
North American Institute of Computer Systems 2002 — 2002
Certificate, Electronic Hardware Design Engineering
Confianca Logistics LLC June 2014 - August 2015
Phone Power June 2012 - June 2014
HealthBuy October 2011 - April 2012
Confianca Moving & Storage October 2005 - March 2011
Arvato Services December 2001 - October 2005
Skills
Customer Service, Microsoft Excel, Team Building, Microsoft Word, Microsoft Office, Management, Strategic Planning, Public Speaking, MS Access, MS Outlook Email, Platypus CRM, Negotiation
Education
Los Angeles Pierce College 2013 — 2013
Speech Communication and Rhetoric, 3.7
Crow Brands August 2015 - Present
Madewell October 2013 - August 2015
Sustainability Bag August 2012 - June 2014
Arvato Services September 2008 - August 2012
Lexicon Relocation-On Site at Abercrombie & Fitch January 2005 - June 2006
Robert Half International July 2003 - May 2004
TAG - Truck Accessories Group, LLC (LEER) October 2001 - July 2002
Laguna Coast Publishing January 2000 - June 2001
Lakeshore Management Group October 1996 - December 1999
Skills
Recruiting, Accounts Payable, Management, Data Analysis, Marketing, Process Improvement, Accounting, Payroll, Time Management, Training, Human Resources, Leadership, Advertising, Budgets, Coaching, Customer Satisfaction, Customer Service, Finance, Leadership Development, Strategic Planning, Team Building, Team Leadership, Strategy
Education
Bethel College
Bachelor of Science, Organizational Management
Bethel College
Bachelor's degree, Organizational Management
EFBA Education Française Bay Area/French Education Bay Area November 2014 - Present
Google Fiber June 2012 - Present
Google February 2011 - Present
Google July 2010 - January 2011
Google July 2005 - April 2008
Google EMEA - Paris, France January 2004 - June 2005
Arvato Services January 2002 - January 2004
Microsoft June 2001 - December 2001
Amazon August 2000 - June 2001
Amazon.com August 1999 - July 2000
Skills
Partner Management, Monetization, Business Development, Contract Negotiation, International Expansion, Strategic Partnerships, E-commerce, Business Strategy, Partnerships, Management, Online Advertising, Customer Acquisition, Go-to-market Strategy, Entrepreneurship, Product Management, Display Advertising, Mobile Devices, Strategy, Marketing, Account Management, Direct Sales, Analytics, Digital Marketing
Education
Aix-Marseille Université 1994 — 1998
Maitrise, LEA Europe
Europaeische Schule Karlsruhe 1981 — 1993
Baccalaureate
Arvato Services June 2003 - Present
Education
Centennial College 1991 — 1993
Computer Programming
Arvato Services February 2012 - Present
Thibiant International January 2010 - July 2012
Arvato Digital Services November 2008 - January 2010
Activision Blizzard July 2007 - November 2008
Activision Blizzard July 2007 - November 2008
Activision Publishing July 2007 - October 2008
Image Entertainment January 2004 - July 2007
Image Entertainment January 1990 - July 2007
Image Entertainment January 1990 - June 2007
Image Entertainment April 2002 - January 2004
Skills
Catalogs, Purchasing, Inventory Management, Accounts Payable
Education
Moorpark College
Nursing Pre
The University of Akron
Liberal Arts
The University of Georgia
University of Akron University of Georgia
University of Gerogia
Komatsu Equipment October 2013 - Present
Komatsu Equipment September 2012 - October 2013
The Tire Rack March 2007 - October 2011
Appled Staffing Solutions December 2006 - March 2007
Arvato Services December 2004 - December 2006
The Call Center December 2003 - August 2004
West Telecommunications March 2003 - December 2003
Excel Communications February 2003 - July 2003
Burger King March 2001 - February 2003
Skills
Customer Service, Microsoft Office, Outlook, Excel, Word, PowerPoint, Administration, Data Entry, Scheduling, Inventory Management, Access, Customer Relations, Spreadsheets, Invoicing, Problem Solving, Fax, Telephone Skills, Teamwork, Typing, Shipping, Billing, Receiving, Database Administration, Writing, Microsoft Excel, Microsoft Word
Education
University of Phoenix 2007 — 2010
Bachelors, Business
Truckee Meadows Community College 2004 — 2006
Associates Degree, Administrative Business Management
Spanish Springs High School 2003 — 2004
High School Diploma, General Studies
Michelin North America April 2014 - Present
Arvato Digital Services August 2009 - April 2014
Arvato Digital Services January 2007 - April 2009
Arvato Services Asia Pacific May 2006 - December 2007
Arvato Services 2002 - 2006
Bertelsmann Distribution ELC 2001 - 2002
Bertelsmann JMI 2000 - 2001
Bertelsmann Services Inc 1998 - 2000
US Army 1987 - 1992
Skills
Outsourcing, Supply Chain Management, Cross-functional Team..., Change Management, Call Centers, Project Management, BPO, Six Sigma, Integration, Process Improvement, Telecommunications, Business Process..., Business Process, Supply Chain, Analysis, Warehouse Management, Product Development, Team Leadership, Logistics, SAP, IT Management, Management, SAP R/3, Manufacturing, Business Development, ERP, Vendor Management, Program Management, Training, Operations Management, Team Management, Business Analysis, CRM, Strategy, Business Transformation, Project Portfolio..., Budgets, Offshoring, Service Delivery
Education
Boston College 1981 — 1985
BA
arvato digital services llc October 2009 - Present
Arvato Services June 2008 - October 2009
Arvato Services September 2005 - June 2008
Education
Global Knowledge 2008 — 2008
Networking
Santa Monica College 2007 — 2007
Computer Engineering
College of the Canyons 2001 — 2002
PC Hardware and Networking
Arvato Services February 2012 - Present
Arvato Services February 2007 - February 2012
Boeing Satellite Systems June 1999 - February 2007
Skills
C#, Windows, XML, JavaScript, SQL, Java, Oracle PL/SQL..., Software Design, Visual Studio, .NET
Education
California State University-Northridge 2006 — 2009
Master of Science (MS), Computer Science
Loyola Marymount University 1998 — 2001
Bachelor of Science (BS), Computer Science
Loudoun County Public Schools September 2012 - Present
Lynup Integrated Marketing, Origo Software and Telony Communications November 2011 - March 2012
Xerox Global Document Outsourcing September 2007 - October 2011
Arvato Services June 2005 - September 2007
Arvato Services / Berterlsmann AG 2005 - 2007
BenefitNation Bertelsmann 2005 - 2007
Xerox April 1996 - June 2005
Aronowitz, Chaiken and Hardesty June 1984 - March 1996
Northeastern University 1990 - 1992
Swintec Corporation 1985 - 1990
Skills
Solution Selling, Training, Variable Data Printing, Sales Presentations, Team Leadership, Pre-sales, Product Demonstration, Teaching, Product Marketing, Presenter, Technical Demonstrations, Business Development, Sales Engineering, Technical Sales..., Account Management, Sales Process, Vendor Management, Print, Process Improvement, Print Production..., Personalized..., Xerox, Mathematics, Education Software, Academic Tutoring, Budgeting
Education
Miami University 1992 — 1994
Master of Business Administration (MBA), MIS
University of Cincinnati 1980 — 1983
Bachelor of Arts (B.A.), Math/Computer science
Arvato Digital Services LLC (Bertelsmann AG) July 2013 - Present
Arvato Digital Services LLC (Bertelsmann AG) June 2010 - July 2013
Arvato Digital Services LLC (Bertelsmann AG) June 2005 - June 2010
Arvato Services November 2003 - June 2005
Skills
Project Management, Process Improvement, Vendor Management, Program Management, Outsourcing, Cross-functional Team..., Change Management, Management, CRM, Business Analysis, Operations Management, Team Management, Business Intelligence, Business Process...
Education
Truckee Meadows Community College
Associate's Degree, Business Administration, Management and Operations
Arvato Services Director Traffic OperationsArvato Systems
Skills
Supply Chain Management, 3PL, Teamwork, Logistics, Transportation
Education
Rochester Institute of Technology
BS, Business and Transportation Economics
arvato digital services llc October 2008 - Present
arvato services Bertelsmann AG January 2007 - September 2008
Arvato Services January 2006 - January 2007
Arvato Services May 2000 - December 2005
Skills
Outsourcing, Offshoring, BPO, Call Center
Education
Radboud University Nijmegen 1994 — 2000
Master, Law
Healthcare Company January 2013 - Present
THE TICKET CLINIC October 2011 - November 2012
eCivis January 2007 - December 2010
Arvato Services January 2000 - 2006
Arvato Services January 1998 - December 1999
US Sales Corporation 1993 - 1997
Skills
Customer Support, Service Delivery, Customer Relationship..., Employee Management, Operations Management, Client Service, Service Operations, Business Process..., Supply Chain Management, Supply Chain..., Call Center Management, Bilingual, BPO, Solution Selling, New Business Development, CRM, Executive Management, Call Centers, Leadership, Business Development, Call Center, Program Management, Financial Services, Outsourcing, Management, Team Leadership, Contract Negotiation, Vendor Management, Cross-functional Team..., Sales Operations, Process Improvement, Start-ups, Customer Experience, Sales, Account Management, SaaS, Customer Satisfaction, P&L Management, Salesforce.com, Strategy, Enterprise Software, Cloud Computing, Strategic Planning, Team Building, Customer Service, Customer Retention, Project Management, Change Management
Education
California State University-Northridge 1987 — 1991
BS, Business Administration, Finance
Westlake High School 1981 — 1984
HSD, General Education
Arvato Digital Services May 2009 - Present
Arvato Services November 2005 - May 2009
Arvato Services July 1999 - November 2005
Delta Printing Solutions 1995 - 1999
Education
College of the Canyons 2001 — 2010
Business
Arvato Services May 2002 - Present
Arvato Services CIM 2002 - Present
Education
George Mason University
L3Prime November 2009 - Present
Stratasoft November 2009 - January 2010
Arvato Services 2001 - 2006
Telequest Teleservices 1996 - 1997
Skills
Business Process..., CRM, Workforce Management, BPO, Outsourcing, Solution Selling, Call Centers, Process Improvement, Customer Experience, SaaS, Call Center, ACD, Telecommunications, Business Development, Leadership, Forecasting, Contact Centers, Account Management, Sales Management, Business Intelligence, People Development, IVR, Sales, Operations Management
Education
Southeastern Louisiana University
Group O July 2014 - Present
United Stationers September 2013 - July 2014
Hub Group January 2011 - August 2013
Effective Data February 1998 - August 2013
Arvato Digital Services August 2008 - December 2010
Harris Corporation March 2010 - April 2010
Arvato Services 2008 - 2010
American Health Products October 2008 - November 2008
Sterno (August 2008) July 2008 - August 2008
VTech Electronics North America July 2008 - July 2008
Skills
EDI, Disaster Recovery, Business Analysis, FTP, Databases, IBM iSeries, Integration, Testing, SQL, Software Documentation, SAP, Oracle, DB2, Systems Analysis, Unix, SDLC, Programming, X12, EDIFACT, Business Process, COBOL
Education
Harper College 1990 — 1991
A.A, Computer Systems Major
Trinity International University 1975 — 1978
B.A., Biblical Studies
UCLA July 2015 - Present
UCLA Extension January 2011 - Present
UCLA April 2008 - December 2014
Arvato Services April 2006 - July 2007
UPS January 2003 - March 2006
Skills
Statistics, Teaching, R, ANOVA, Analysis, Data Analysis, Stata, Bayesian statistics, SAS, Statistical Modeling, Biostatistics, SPSS, Bioinformatics, Data Mining, Logistic Regression, Statistical Computing, Machine Learning, Experimental Design, Data Visualization
Education
University of California, Los Angeles 2009 — 2015
Doctor of Philosophy (Ph.D.), Statistics
University of California, Los Angeles 2007 — 2009
MS, Statistics
Kettering University 2002 — 2006
BS, Industrial Engineering
Saugus High School
Diploma
CCSI Compucom August 2008 - Present
Igility Canada February 2006 - February 2008
Ontario One Call September 2005 - February 2006
Arvato Services September 2003 - March 2004
Stream InternationalChilliwack March 2002 - February 2003
Stream International November 2000 - March 2002
Skills
Active Directory, Troubleshooting, XP, VPN, Computer Hardware, Microsoft Exchange, Help Desk Support, Windows, Security, Training, HP, Blackberry
Education
Toronto School of Business 1998 — 2000
Computer Programming and Systems Analysis
Toronto School of Business
Electronic, Computer and Network Technician
Arvato Services January 2014 - Present
ACS, a Xerox Company March 2011 - Present
Whittenburg Insurance & Investments January 2008 - Present
Wipro BPO August 2009 - March 2011
Capgemini October 2008 - August 2009
Accenture October 2005 - October 2008
ACS February 2002 - October 2005
Deutsche Bank 2000 - 2002
Skills
Outsourcing, BPO, Offshoring, Management Consulting, Process Engineering, Salesforce.com, Sales Management, International Sales, Leadership, New Business Development, Professional Services, Strategy, Vendor Management, CRM, Business Process...
Education
Brigham Young University 1993 — 1999
B.A., Japanese, Business Management, Zoology
ADS SAP Business AnalystArvato Digital Systems2005 - Present
Arvato Services 2005 - Present
Bearing Point Consulting January 1999 - April 2005
BearingPoint 1999 - 2005
Education
La Salle University - School of Business Administration 1980 — 1992
BS-BA, Business Administration
Classic Party Rentals July 2015 - Present
T-Mobile - 2B Wireless May 2015 - July 2015
VHA Corp September 2014 - February 2015
Flextronics June 2009 - May 2014
Arvato Services August 2008 - June 2009
Qwest November 2007 - August 2008
Accountants Inc. 2007 - 2007
Verizon Wireless - Digitell Cellular 2004 - 2007
Cingular-AT&T 2003 - 2004
IBM 2001 - 2003
Skills
Operations Management, Management, Sales Management, Program Management, Telecommunications, Cross-functional Team..., Account Management, Budgets, CRM, Coaching, Customer Satisfaction, Customer Service, Forecasting, Human Resources, Inventory Management, Leadership, Marketing, Performance Management, Process Improvement, Product Development, Recruiting, Retail, Sales, Sales Operations, Six Sigma, Team Building, Team Leadership, Training, Vendor Management, Wireless, Business Development, Salesforce.com
Education
Heald College 1984 — 1984
Associate of Applied Science, Computers & Business
Dish Network August 2015 - Present
Camoplast Solideal August 2014 - August 2015
Arvato January 2012 - June 2014
Arvato Services October 2005 - January 2012
Walmart Logistics April 2004 - October 2005
sonopress 1999 - 2004
capital city distribution 1993 - 1996
Skills
Logistics, Procurement, Logistics Management, Transportation..., Supply Chain Management, Supply Chain, Warehousing, Supply Chain..., Materials Management, Freight Forwarding, Warehouse Management, Operations Management, Shipping, Inventory Management, Process Improvement, Purchasing, Freight, International Logistics, SAP, Customs Regulations, Reverse Logistics, Continuous Improvement, Air Freight
Education
Stony Brook University 1990 — 1993
BA, Liberal Arts, 3.2
ERT January 2015 - Present
ERT May 2010 - January 2015
Comcast Cable September 2008 - January 2010
Arvato Services August 2007 - June 2008
Skills
Call Center, Technical Support, Troubleshooting, Customer Satisfaction, Customer Service, Process Improvement, Customer Experience, Avaya, Telecommunications, Vendor Management, Team Leadership, Project Management, Microsoft Office, Quality Assurance, Software Documentation, BMC Remedy, Windows, Customer Support, Call Centers, Clinical Trials, Help Desk Support, System Administration, Visio, 21 CFR Part 11, Training, Windows 7, Data Management, Computer Hardware, Computer System..., Testing, Security, GCP, Salesforce.com, SQL, Outlook, Windows Vista, LAN-WAN, Windows XP, Networking, Management, Staff Supervision
Education
Drexel University 2013 — 2017
Bachelor's degree, Computing Security and Technology
Florida Agricultural and Mechanical University 1992 — 1994
Biology
Apopka High School 1988 — 1992
State Compensation Insurance Fund December 2012 - Present
State Compensation Insurance Fund 2011 - November 2012
State Compensation Insurance Fund 2006 - 2011
State Compensation Insurance Fund February 2003 - 2006
Arvato Services August 2001 - January 2003
Mercury Insurance Group November 1998 - May 2001
Skills
Insurance, Workers Compensation, Analysis, Negotiation, Claim Investigation, Claims Management, Outlook, Customer Service, Training, Process Improvement, CRM, Utilization Review, Human Resources, Employee Benefits, Risk Management, Workers' Compensation..., Management, Policy, Employee Relations, Liability, Performance Management
Education
California State University-Northridge 1992 — 1998
B.A., English
arvato June 2013 - Present
arvato digital services, llc May 2011 - May 2013
arvato digital services, LLC November 2004 - April 2011
arvato services September 2002 - October 2004
arvato services August 2001 - August 2002
Kinko's August 1996 - July 2001
Skills
BPO, Outsourcing, Workforce Management, Call Centers, Contact Centers, Human Resources, Leadership, Process Improvement, CRM, Customer Experience, Business Process..., Team Management, Service Delivery, Customer Satisfaction, Operations Management, Account Management, Offshoring, Team Leadership, Performance Management
Education
California State University-Northridge 1996 — 2008
BA, Liberal Studies, Mathematics
Arvato Services June 2003 - May 2014
Skills
Fine Art, Creative Writing, Stage Direction, Self-publishing, Screenwriting, Film Festivals, Recruiting, Team Leadership, Outsourcing, Vendor Management, Training, Cost Reduction, Coaching, Conflict Resolution, Workforce Management, Process Improvement, Team Building, Quality Assurance, Corporate Communications, Microsoft Office, Customer Service, Service Delivery, Screening Resumes, Catering, Event Planning, Public Speaking, PowerPoint
Education
California Institute of the Arts 1996 — 1999
Master's Degree
New York University 1985 — 1989
Bachelor's Degree, Acting
April Scott-Goss
Dell / SecureWorks September 2012 - Present
Arvato Services July 2011 - July 2012
PC Mall September 2008 - July 2012
RJT Compuquest May 2007 - March 2008
Kaiser Permanente February 2007 - May 2007
Skills
PCI DSS, Information Security, Security, IT Audit, ISO 27001, Risk Management, CISSP, Process Improvement, IT Management
Education
California State University-Long Beach
Harris Corporation April 2007 - Present
Harris Corporation 2007 - 2010
Arvato Services July 2005 - March 2007
Skills
Operations Management, Supply Chain, Procurement, Strategic Sourcing, Manufacturing, Systems Engineering, Supply Management, Aerospace, Supply Chain Management, Inventory Management, MRP, Integration, Continuous Improvement, Process Improvement, Lean Manufacturing, Program Management, Six Sigma, Logistics, Project Management, Project Planning, Materials Management, Purchasing, Troubleshooting, Electronics, Cross-functional Team...
Education
Rollins College
BA Business
Drive October 2014 - July 2015
Kimura Logistics Services June 2013 - October 2014
Sunland Distribution October 2010 - June 2013
Arvato Services March 2009 - January 2010
Kennametal 2006 - 2009
Fuji Film 1996 - August 2006
Skills
Kaizen, Management, Customer Satisfaction, Materials Management, Supply Chain..., 5S, Supply Management, Cross-functional Team..., Inventory Control, Inventory Management, Logistics, Manufacturing, Microsoft Word
Education
Georgia Tech 1981 — 1986
Bachelor of Science, Management
Villa Rica
Villa Rica High School
Villa Rica High School
Villa Rica High School
Pelham Medical Center October 2013 - Present
Spartanburg Regional Healthcare System June 2013 - Present
Pelham Medical Center formerly Village Hospital March 2008 - June 2013
Spartanburg Housing Development April 2006 - February 2008
Arvato Services October 1997 - April 2006
Skills
Outlook, Customer Service, Microsoft Excel, SharePoint, Hospitals, Process Improvement, Visio, Microsoft Office, Healthcare
Education
Limestone College 2009 — 2012
Associate of Arts (AA), Business Administration and Management, General
Limestone College
Bachelor of Arts (B.A.), Human Resources Development
JLL January 2015 - Present
Jones Lang LaSalle May 2013 - January 2015
Chromalox July 2007 - December 2012
Accenture December 2004 - July 2007
Arvato Services October 2003 - December 2004
ESR Associates, Inc. October 2002 - October 2003
BMW Manufacturing 1995 - 2002
Skills
Negotiation, Global Sourcing, Strategic Sourcing, MRP, Procurement, Purchasing, Supplier, Supply Chain Management, Cost Reduction, Supplier Management, Lean Manufacturing, SAP, Supply Management, Sourcing, Supply Chain, Project Planning, Program Management, Contract Negotiation, Change Management, Kaizen, Manufacturing, Continuous Improvement, Project Management, Forecasting, Management, Analysis, Six Sigma, 5S, Materials Management, Training, Production Planning, Team Building, Process Improvement, Logistics, Value Stream Mapping, Cross-functional Team..., Inventory Management, Supply Chain..., Supplier Development, Pricing, Kanban, Supplier Quality, Spend Analysis, Operations Management, Process Engineering, Supplier Evaluation, Supplier Negotiation, eSourcing, E-procurement, ISO
Education
Webster University 1999 — 2001
MBA, Business Administration
Southern Wesleyan University 1997 — 1999
BSBA, Business Administration
Staffing Force May 2010 - Present
Arvato Services February 2009 - Present
Certified Payment Processing August 2006 - September 2007
Education
Richland Community College 2001 — 2001
Telecommunications
Federal-Mogul Corporation 2013 - 2013
Tesoro 2012 - 2013
Amtrak October 2011 - November 2012
Newell Rubbermaid August 2010 - September 2011
Arvato Services April 2010 - August 2010
Monsanto February 2010 - April 2010
Bayer October 2008 - February 2010
Newell Rubbermaid August 2008 - September 2008
MeadWestvaco June 2008 - August 2008
Bayer November 2007 - June 2008
Skills
IDOC, SAP, EDI, ABAP, SAP Netweaver, SAP ERP, SAP R/3, SD, SAP Implementation, ERP, ECC, SAPScript, WebDynpro, BAPI, SAP BW, SAP XI, SAP SD, Requirements Analysis, SAP HR, Smartforms, RFC, Integration, IDoc
Education
Jawaharlal Nehru Technological University 1995 — 1999
Bachelor of Technology (BTech)
CTDI Electronics May 2009 - Present
Medtech College March 2012 - 2013
Accurate Inventory June 2008 - November 2008
Guardian Interlock, Electronics Solderer June 2007 - December 2007
Arvato Services February 2007 - March 2007
MC Assembly, Electronics Solderer October 1999 - January 2007
Skills
Electronics, Testing, PCB design, Soldering, Medical Devices, Maintenance & Repair, Retail, Troubleshooting, Test Equipment, Computer Hardware, Hardware, Manufacturing, User Experience, Electricians, Technical Support
Education
American InterContinental University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
American InterContinental University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Management, Healthcare Management
Brevard Community College
Freshly squeezed February 2013 - May 2015
The Scarborough Hospital March 2009 - December 2012
American Express June 2007 - August 2009
Rogers Communications April 2006 - January 2007
Sprint October 2004 - December 2005
Arvato Services March 2002 - February 2003
Skills
Financial Analysis, Microsoft Office, Accounting, Financial Reporting, Financial Accounting, Microsoft Excel, Teamwork, Bookkeeping, Microsoft Word, Time Management, Employee Training, Job Scheduling, Inventory Control, Operations Management, Sales
Education
York University 2010 — 2014
Bachelor's Degree, Economics
Ryerson University 2007 — 2009
Associate's Degree, Accounting and Finance
Zimmer Biomet December 2014 - Present
Hasbro November 2011 - July 2014
Holcim / Aggregate Industires May 2011 - November 2011
Goodrich September 2010 - April 2011
Apple Inc. February 2010 - August 2010
Arvato Services October 2008 - August 2009
Cognis April 2007 - October 2008
Morse November 2006 - April 2007
Samsonite August 2006 - November 2006
International Paper February 2006 - August 2006
Education
Nankai University
BA, International Economics
Nankai University
BS, Computer Science and technology
University of Alabama
MA, Operations Research
Arvato Services September 2014 - Present
JP Morgan Chase October 2010 - January 2014
Arvato Services November 2006 - October 2010
Skills
Customer Service, Microsoft Excel, Analysis, Time Management, Teamwork, Negotiation, Research, Process Improvement, Training, Public Speaking, Business Strategy, CRM
Education
Conestoga College 2005 — 2009
Information Technology, Diploma
Cameron Heights School 2002 — 2005
High School, Mathematics, 12
arvato Finance November 2013 - Present
Arvato Services January 2011 - November 2013
Arvato Services August 2007 - December 2010
Arvato Services February 2006 - July 2007
Skills
Documentation, Process Improvement, Business Analysis, Excel, Problem Solving, Visio, Word, PowerPoint, Analysis, Team Leadership, Customer Service, Access, Microsoft Office, MS Project, Billing, Business Process..., Budgeting, Business Intelligence, Testing, Visual Basic, Accounts Receivable, SQL, Unix, Microsoft Excel, Microsoft Word, Software Documentation, Integration, Systems Analysis, SDLC
Education
San Jose State University 2008 — 2012
Research House Inc February 2008 - May 2010
Ambrosia-Elite October 2009 - January 2010
Arvato Services November 2007 - February 2008
Scotiabank January 2007 - May 2007
Education
Centennial College 2006 — 2007
Computer Programmer
VMwar July 2012 - Present
VMware November 2010 - July 2012
AtBatt.com March 2009 - April 2010
Atbatt.com September 2006 - March 2009
Sylvan Learning Center February 2006 - June 2006
Sierra School November 2004 - August 2005
Arvato Services May 2003 - April 2004
Skills
Training, Management, Salesforce.com, Sales, Program Management, Leadership
Education
The University of Texas at Austin 1997 — 2001
Bachelor of Arts, Psychology
jewel-osco March 2011 - Present
Jewel Food Stores October 2002 - September 2010
Arvato Services April 2007 - October 2007
Skills
Troubleshooting, Customer Satisfaction, Technical Support, Inventory Control, Inventory Management, Store Management, Cashiering, Merchandising, Retail, Customer Service, Computer Hardware, Microsoft Office, Data Entry
Education
Roosevelt University 2010 — 2011
BS, Computer Science
ITT Technical Institute 2006 — 2008
AS, Computer Networking Systems
Multi Packaging Solutions August 2009 - Present
Sonopress September 2005 - August 2009
Arvato Services September 1995 - August 2005
RR Donnelley June 1989 - August 1994
Stream June 1989 - August 1994
Skills
Project Management, Project Planning, Project Delivery, Digital Media, International Project..., Software Project..., Change Management, Program Management, Digital Marketing, Process Improvement, Business Analysis, E-commerce, Online Advertising, MS Project, Vendor Management, Business Process..., Team Leadership, Mobile Devices, Management
Education
CSUN 1981 — 1983
Radio and Television
Forward Advantage October 2014 - Present
kodevo February 2014 - October 2014
signingTRAC April 2013 - January 2014
Solutions by Design October 2011 - April 2013
Table Mountain Casino January 2007 - December 2008
Arvato Services October 2004 - July 2005
Skills
Firewalls, Active Directory, Network Security, Networking, System Administration, DNS, Linux System..., Load Balancing, VoIP, MySQL, QoS, Compliance, Virtualization, Red Hat Cluster Suite, Cloud Computing IaaS, GLBA, HIPAA, PCI DSS, FERPA, SOX Compliancy, Cloud Security, System Monitoring, Application Monitoring, Rackspace Cloud, Amazon Web Services..., Log Management, Disaster Recovery, Linux, Technical Support, Windows 7
Education
ITT Technical Institute-Clovis 2011 — 2013
Bachelor's Degree, Information Technology- Information Systems and Cyber Security, 4.0
ITT Technical Institute 2010 — 2011
Associate of Science degree, Information Technology- Computer Networking Systems, 4.0
Arvato Services January 2015 - Present
Citi July 2013 - May 2014
Arvato Digital Services February 2012 - May 2013
Self employed October 2009 - March 2011
TriNet 2011 - 2011
GoDaddy.com March 2009 - September 2009
Club Med September 2006 - September 2008
Prescription Assistance Plan Service January 2006 - July 2006
Fry's Electronics September 2005 - November 2005
Cingular Wireless/AT&T Wireless October 2004 - February 2005
Skills
Sales, Call Centers, Training, Management, Visio, Software Documentation
Education
DeVry Institute of Technology
Electronic Engineering and Computer Information Systems
Arvato Services June 2008 - December 2009
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Photoshop, Graphic Design, Drawing, InDesign, Illustrator, Digital Illustration, Adobe Creative Suite
Education
Portland Community College 2011 — 2015
Associate’s Degree, Graphic Design, 3.97
Arvato Services October 2011 - Present
Education
ITT Technical Institute-Sylmar 2000 — 2002
Electronic Eng
Arvato Services October 2010 - March 2013
Arvato Services June 2008 - October 2010
Arvato Services May 2007 - June 2008
Arvato Services February 2006 - May 2007
Arvato Services February 2004 - February 2006
Skills
CRM, Call Centers, Customer Satisfaction, Performance Management, BPO, Outsourcing, Process Improvement, Call Center, Operations Management, Customer Experience, Management, Workforce Management, Customer Service, Leadership, Call Center Development, Team Management, Business Process..., Business Development, Strategy, Program Management, Account Management, Project Management, Team Leadership, Forecasting, Customer Retention, Transition Management, Change Management, Cross Functional Team..., Operational Excellence, Coaching, Cloud Computing, Project Planning, SharePoint, Product Management, MS Project, Microsoft Excel, Microsoft Office Suite, Microsoft PowerPoint
Education
Kaplan University 2014 — 2016
Bachelor of Business Administration (BBA), Entrepreneurial and Small Business Operations, 4.0
James Monroe High 1999 — 2003
Law & Government Magnet Program
Knights On Guard February 2013 - Present
Peregrine Protetction October 2012 - February 2013
Canadian National Exhibition July 2012 - September 2012
Garda December 2008 - February 2011
Arvato Services August 2007 - January 2008
Skills
Customer Service, Microsoft Office, Inbound Call Centre, Data Entry
Education
York University 2008 — 2009
Accounting
Centennial College 2007 — 2008
Accounting
West Hill C.I. 2004 — 2006
High School Diploma
Runnymede C.I. 2002 — 2004
arvato digital services October 2010 - Present
Arvato Digital Services October 2010 - Present
Arvato Services 2010 - 2015
The Evangelical Alliance Mission August 1997 - July 2010
Skills
A+, Active Directory, Windows 7, Help Desk Support, XP, Technical Support, Servers, Troubleshooting, Microsoft Exchange, Printers, Windows XP, Blackberry Enterprise..., A+ Certified, Laptops, Group Policy, Community Outreach, Public Speaking
Education
Columbia International University 1987 — 1988
Appalachian State University 1978 — 1983
Bachelor of Arts (B.A.), Sociology
Loblaw Companies Limited 2011 - 2014
ROAD CANADA (MAPFRE ASSISTANCE) 2010 - 2011
KM2 Solutions 2008 - 2010
Arvato Services 2007 - 2008
Bertelsmann Marketing 2005 - 2007
NCO Group 1999 - 2005
Skills
Management, Training, CRM, Leadership, Business Development, Customer Satisfaction, Project Management, Customer Service, Retail, Call Centers, P&L, Team Leadership, Customer Experience, Vendor Management, Operations Management, Team Building, Change Management, Business Process..., Performance Management
Education
Sheridan College
Diploma
Toronto School of Business
MCI University
Bojangles' Restaurants, Inc. August 2013 - Present
Bojangles' Restaurants, Inc. April 2011 - August 2013
Arvato Services August 2009 - April 2011
BMW Manufacturing May 2009 - August 2009
Skills
Management, Customer Service, Microsoft Office, Managerial Finance, Operations Management
Education
Spartanburg Community College 2009 — 2012
Associate's degree, Buisness Management
Sunland Logistics Solutions November 2014 - Present
Arvato Services February 2006 - May 2014
Arvato Services February 2002 - April 2004
Skills
Windows, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, 5S, Training, PowerPoint, Six Sigma, Warehousing, Inventory Management, Logistics, Operations Management, Process Improvement, SAP, Supply Chain, Supply Chain Management, Team Leadership
Education
Spartanburg Community College 2014 — 2014
Morris College 1982 — 1986
Bachelor's degree, Social Studies
Arvato Services March 2015 - Present
Maier Marketing March 2012 - Present
Tech Mahindra September 2014 - January 2015
Skills
Problem Solving, Typing, Teamwork, Interpersonal..., Online Marketing, Product Marketing, Leadership, Team Leadership
Education
University of Mary 2009 — 2012
Bachelor’s Degree, Music
Bismarck State College 2005 — 2007
Associate’s Degree, Mathematics
APAC Customer Services January 2007 - June 2015
Albertsons June 2006 - January 2007
Citi February 2006 - June 2006
Arvato Services December 1998 - December 2005
Skills
Management, Client Relations, Microsoft Office, Customer Service, Quality Assurance, Team Building, Self-directed Learning, Operations Management, Excellent Verbal &..., Call Centers, Process Improvement, Customer Satisfaction, Self-management, Sabre, Amadeus GDS, Apollo GDS
Education
Los Angeles Pierce College 1995 — 1997
General Studies, 3.8
Bishop Alemany High School 1991 — 1995
Diploma, General Studies, 3.8