Assurant Specialty Property
Industry: Insurance company
DescriptionSubsidiary: Converge Services Group, LLC Parent organization: Assurant
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Assurant Specialty Property Employees
Assurant Specialty Property October 2013 - February 2015
Skills
Microsoft Office, Adobe Creative Suite, Advertising, Administrative..., Animation, Graphic Design, Web Design, Claim, Customer Service, Marketing, Public Speaking, Sales, Microsoft Excel, Microsoft Word, Insurance, PowerPoint, Analysis, Leadership, Team Building, Access, Management, Training
Education
Southern New Hampshire University 2013 — 2015
Master of Science (MS)
Southeastern University 2006 — 2010
Bachelor of Science
Keiser College 2002 — 2004
Associate of Science
Assurant Specialty Property February 2014 - Present
JPMorgan Chase January 2011 - January 2014
Huntington National Bank January 2004 - January 2011
Skills
Analytical Skills, Business Analysis, Process Management, Business Process..., Mortgage Lending, Business Requirements, Residential Homes, Customer Service, Single Family Homes, Loan Origination, Investors, Banking, Retail Banking, Mortgage Banking, Mortgage Servicing, Customer Oriented, Customer Retention, Mortgage Underwriting, Testing, Business Process, Business Acquisition, Qualitative Research, Insurance, Real Estate, Escrow, Invoicing, Microsoft Excel, Microsoft Office, Outlook, Validation, Process Improvement, Project Management, Loans, Management, Leadership, Loss Mitigation, Team Building
Education
Ohio Dominican University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Ohio Dominican University 2002 — 2004
Associate of Science (AS), Business Administration and Management, General, 3.890
Assurant Specialty Property August 2014 - Present
Marlboro County School District June 2012 - June 2014
Johnston County School District January 2012 - June 2012
Skills
Presentation &..., Leadership &..., Efficient at Building..., Strategic Planning &..., Instructional Design, Learning & development..., Focused on Learner..., Strong organizational &..., Problem solving..., Computer and Microsoft..., Classroom
Education
North Carolina State University
Bachelor of Science (B.S.), Middle Grades Education- Language Arts and Social Studies
First Data Corporation September 2015 - Present
Assurant Specialty Property April 2013 - September 2015
RaceTrac Petroleum February 2011 - March 2013
RaceTrac Petroleum March 2010 - January 2011
RaceTrac Petroleum August 2009 - March 2010
RaceTrac Petroleum May 2009 - July 2009
RaceTrac Petroleum June 2008 - May 2009
Skills
Financial Analysis, Process Engineering, Process Improvement, Analysis, Data Analysis, Microsoft Office, Excel, MS Project, Microsoft Excel, Cross-functional Team..., Project Management, Business Analysis, Visio, Training, Vendor Management, Quality Assurance, Risk Management, Budgets, Leadership, Product Development, ERP, Marketing, Software Documentation, Human Resources, Time Management, Forecasting, Retail, Management, Access, Team Leadership, Project Planning, Team Building, Product Management, Contract Management, P&L Analysis, Legislation, State Legislation, Pricing, Competitive Analysis, Business Process..., MailChimp, Strategy
Education
Kennesaw State University 2008 — 2010
Bachelor of Business Administration, Finance, 3.85
Liberty University 2006 — 2008
Finance
Assurant Specialty Property July 2012 - Present
Assurant Specialty Property September 2010 - July 2012
Assurant Specialty Property July 2006 - September 2010
The Mountain Institute for Kung Fu and Tai Chi January 2002 - June 2007
Skills
Insurance, Requirements Gathering, Business Analysis, Business Requirements, Requirements Analysis, Business Process, Process Improvement, Analysis, Business Process..., Risk Management, User Acceptance Testing, Data Analysis, Systems Analysis, SharePoint, Business Intelligence, Quality Assurance
Education
Mt. San Jacinto Community College District
Associate of Arts (AA), Humanities
Mt. San Jacinto Community College District
Associate of Arts (AA), Art
Assurant Specialty Property November 2012 - Present
Assurant November 2009 - November 2012
Skills
Access, Business Analysis, Call Centers, Claim, Claims Management, Customer Service, Insurance, Lotus Notes, Microsoft Office, PowerPoint, Process Improvement, Project Management, Quality Assurance, Software Documentation, Team Building, Training, Visio, Coaching, Leadership Development, Social Networking, Strategic Planning, Sales, Marketing, Public Relations, Public Speaking, Analysis, Microsoft Word, Liability, Community Outreach, SDLC
Education
Kaplan University
Business Administration and Management, General
Versailles Gardens II Condominium Association April 2009 - Present
Assurant Specialty Property September 1974 - December 2005
Skills
Strategic Planning, Real Estate, Negotiation, Insurance
Education
Miami Dade College 2006 — 2008
Interior Design
Assurant Specialty Property July 2008 - Present
Assurant Specialty Property May 2005 - June 2008
Assurant Specialty Property August 2003 - May 2005
Skills
Property Damage, Claim Investigation, Claims Management, Property & Casualty..., Claim, Insurance, General Insurance, Lender-Placed..., Lender-Placed Flood..., Training, Adjusters, Property Claims, Claims Handling, Claims Resolution, Homeowners, Insurance Adjusting, Loss Adjusting, Large Loss, Claims Investigations
Education
Vale National Training 2004 — 2004
Sr. Level Residential Estimating, Sr. Level Residential Estimates
Miami Dade College 1997 — 1998
Associates in Science, Radiology Technology
George T Baker Aviation School 1991 — 1994
Airframe Mechanics and Aircraft Maintenance Technology/Technician
Assurant Specialty Property May 2013 - Present
Manpower September 2012 - May 2013
ASSURANT, INC January 2008 - September 2012
COMANCHE NATION CASINO January 2006 - January 2008
Skills
Talent Acquisition, Administration, Customer Service, Documentation, Databases, Excel, Hiring, Lotus Notes, Social Networking, Organizing, Optimization, Telecommunications, Vendor Management, Windows, Word, Sourcing, Taleo, Multi-site, Invoicing, Background Checks, Drug Testing, Travel Planning, Coordination, Software Documentation, Microsoft Excel, Recruiting, Microsoft Word, Call Centers, Leadership, Onboarding, Employee Benefits, Talent Management, Management, Interviews, Applicant Tracking..., Payroll, Human Resources, Training
Education
Dobson High School 1984 — 1987
Diploma, Honors/National Honor Society
Lassen Community College
Business Administration and Management, General
Mesa Community College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Assurant Specialty Property June 2012 - Present
Divine Appointment 2010 - 2012
Sykes November 2010 - August 2011
Skills
Customer Service -...
Education
Morris College 2006 — 2011
Bachelor of Arts (B.A.), English Language and Literature/Letters
Assurant Specialty Property January 2014 - Present
Viva La Strings 2009 - Present
MBI Solutions, Inc. June 1999 - January 2014
MBI Solutions, Inc. January 2009 - April 2011
MBI Solutions, Inc. July 2004 - January 2009
MBI Solutions, Inc. February 2000 - July 2004
MBI Solutions, Inc. June 1999 - February 2000
Kalkreuth Roofing & Sheet Metal, Inc. July 1998 - December 1998
Carlson Trading Company January 1992 - May 1998
Skills
Project Management, German, Healthcare, HIPAA, Healthcare Management, Hospitals, Revenue Cycle, Medical Billing, Process Improvement, Insurance, Medicare, Customer Service, Training, Medicaid, Managed Care
Education
Minnesota State University, Mankato 1986 — 1991
Bachelors of Science, International Business, German Language, Business Administration
Minnehaha Academy 1979 — 1986
High School, High School DIploma
Regions Insurance June 2009 - Present
Regions Bank December 2007 - June 2009
Assurant Specialty Property June 2006 - December 2007
Assurant Specialty Property and Assurant Solutions August 2002 - July 2006
Assurant Specialty Property and Assurant Solutions December 2001 - August 2002
Assurant Specialty Property and Assurant Solutions April 2001 - December 2001
Skills
Insurance, Underwriting, General Insurance, Professional Liability, Disability Insurance, Microsoft Excel, Analysis, Health Insurance, Life Insurance, Reinsurance, Claim, Management, Brokers, Employee Benefits, Strategic Financial..., Risk Management, Casualty, Liability, Claims Management, Commercial Insurance, Strategic Planning, Account Management, Property & Casualty..., Financial Risk, Workers Compensation, Executive Management, Financial Services, Small Business, Financial Analysis, Actuarial Science, Fixed Annuities, Medicare, Long-term Care, Casualty Insurance
Education
Louisiana State University
Bachelor's degree, Economics
Louisiana State University
Master's degree, Finance
Assurant Specialty Property November 2010 - Present
Assurant Specialty Property February 2008 - November 2010
Assurant Specialty Property November 2004 - January 2008
Assurant Specialty Property July 2001 - October 2004
Cambus May 1996 - November 2000
Skills
Underwriting, Training, Property & Casualty..., Insurance, Customer Service, Marketing, Management, Leadership, Brokers, Conference Speaking, Conference Presentations, Presentation Development, Continuing Education, Territory Analysis, Trade Show..., Sales Growth, System Testing, Cross-functional...
Education
Keller Graduate School of Management of DeVry University
MBA, General Management
University of Iowa - Henry B. Tippie College of Business
BBA, Marketing
Assurant Specialty Property January 2015 - Present
Year Up August 2014 - January 2015
Skills
Microsoft Office, Eclipse, Technical Support, Software Development, Hardware Diagnostics, Computer Hardware, Windows, Team Building, Teamwork, Customer Support, Customer Service
Education
Miami Dade College 2012 — 2015
Associate's Degree, Computer Science
Assurant Specialty Property Sonar TechnicianUnited States Department of Defense2009 - 2014
US Navy February 2006 - August 2009
MOHELA August 2005 - February 2006
Skills
Military, Weapons, Maintenance & Repair, Avionics, Analysis, Testing, Aviation, Security Clearance, DoD, Military Experience
Education
Keiser University-Ft Lauderdale 2014 — 2016
Bachelor's Degree, Business Administration and Management, General
National University 2014 — 2014
Associate's Degree, General Studies
Vincennes University 2013 — 2013
Associate's Degree, Criminal Justice/Law Enforcement Administration
LocalVox January 2015 - Present
Assurant Specialty Property September 2014 - December 2014
Star Music Media January 2014 - October 2014
HeavyPromotions, LLC July 2013 - July 2014
The Guardian January 2013 - April 2013
Northern Kentucky University February 2012 - December 2012
Northern Kentucky University May 2012 - August 2012
Skills
Social Media, Public Relations, Facebook, Event Planning, Public Speaking, Leadership, Social Networking, Press Releases, Marketing, Management, Conflict Resolution, Advertising, Fundraising, Microsoft Office, Interpersonal..., Proposal Writing, Cold Calling, Journalistic Writing, Customer Service, Social Media Marketing, Content Marketing
Education
Wright State University 2013 — 2014
Mass Communication
Northern Kentucky University 2009 — 2012
Public Relations
Boys and Girls Club of Dayton September 2015 - Present
La Petite Academy April 2015 - September 2015
Grace Home Health Care Services Inc., January 2015 - April 2015
Synchrony Financial September 2014 - January 2015
PNC March 2014 - September 2014
Thankyou4theswagbag January 2014 - June 2014
Assurant Specialty Property June 2013 - March 2014
Bonacio Construction Inc February 2013 - May 2013
Skidmore College November 2010 - May 2013
Forever 21 September 2009 - May 2012
Skills
Social Media, Marketing Strategy, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Twitter, Facebook, Event Planning, Sales, Teamwork, Coaching, Posters, Research, Windows, YouTube, Bookkeeping, Public Relations, Advertising, Nonprofits, Marketing, Social Media Marketing, Fundraising, Management, Customer Service, Social Networking, Data Entry
Education
Nova Southeastern University 2014 — 2015
Master of Business Administration (M.B.A.), Marketing
Skidmore College 2009 — 2013
Management and Business, Business, Management, Marketing, and Related Support Services, 3.0
Stivers School for the Arts 2003 — 2009
High School Diploma, High School/Secondary Diplomas and Certificates, 3.6 GPA
Assurant Specialty Property July 2013 - Present
Chick-fil-A April 2012 - Present
Enhanced Recovery Company, LLC February 2008 - January 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Strategic Planning, PowerPoint, Social Media
Education
His Excellence Theological Seminary 2012 — 2014
Bachelor's degree, Bible/Biblical Studies
Keiser College 2006 — 2007
Assurant Specialty Property February 2008 - Present
Cobb County May 2012 - July 2012
Skills
Insurance, Mortgage Banking, Quality Assurance, Client Services, Billing Systems, Office Automation, Customer Support, Microsoft Excel, Microsoft Word, Microsoft Access/Query, Microsoft PowerPoint, Adobe Photoshop, Microsoft Outlook, HTML
Education
Kennesaw State University
Bachelor’s Degree, College of Humanities and Social Sciences
BlueCross BlueShield of SC April 2013 - Present
Assurant Specialty Property May 2012 - April 2013
Unum February 1988 - October 2009
Education
Midlands Technical College 1989 — 1991
Computer Mainframe Programming
AIG LIfe and Retirement February 2010 - Present
Assurant Specialty Property August 2007 - January 2010
Aames Home Loan/Accredited Home Lenders 2002 - 2006
Robert Mondavi 2000 - 2001
Herbalife 1997 - 2000
Skills
Performance Management, Talent Acquisition, Employee Relations, Human Resources
Education
Loyola Marymount University
University of California, Los Angeles
MS
Assurant Specialty Property August 2014 - Present
Shell Trading September 2013 - August 2014
Precision Systems November 2009 - September 2013
Precision Systems October 2008 - December 2008
Exodus Integrity Services January 2005 - March 2008
Carreker February 2004 - January 2005
Trintech May 2003 - February 2004
Principal Financial Group November 2002 - May 2003
Aesir Objects Inc June 2001 - November 2002
Cybertek Inc March 1996 - January 2001
Skills
XML, Software Development, OOP, Unix, UML, Java, Software Design, DB2, Design Patterns, Smalltalk, SQL, Oracle, Eclipse, JavaScript, Java Enterprise Edition
Education
Texas Tech University 1981 — 1986
BSCS
Morehead State University 1975 — 1978
BSIT
Peachtree Medical Billing August 2010 - Present
ASSURANT SPECIALTY PROPERTY August 2000 - December 2009
UNIVERSAL AMERICAN MORTGAGE COMPANY September 1995 - August 2000
AMERICAN SAVINGS OF FLORIDA FSB January 1980 - August 1995
Skills
Call Centers, Customer Service, Employee Training, OPERATIONS MANAGEMENT, PROJECT MANAGEMENT, LOAN SERVICING..., SIX SIGMA GREENBELT, CALL CENTER MANAGEMENT, Budget Forecasts, Staff Development, Staff Mentor, Procedure Development, Performance Appraisal, Key Performance..., Microsoft Office, G/L Reconciliations, Team Building..., Manage Client..., Operations Management, Insurance, Project Management, Teamwork, Public Speaking, Microsoft Excel, PowerPoint, Outlook, Healthcare, Management, Process Improvement
Education
Nova Southeastern University 1988 — 1992
NO DEGREE, EDUCATION
BARRY UNIVERSITY MIAMI FLORIDA 1983 — 1986
BS PROFESSIONAL STUDIES/PSYCHOLOGY
Assurant Specialty Property July 2014 - Present
The Hartford December 2013 - January 2014
Illinois Business Consulting January 2012 - May 2013
University of Illinois at Urbana-Champaign January 2011 - May 2013
University of Illinois at Urbana-Champaign, Finance Department August 2012 - December 2012
Cushman & Wakefield June 2012 - August 2012
China Everbright Bank May 2011 - July 2011
Skills
R, Actuarial Science, Statistics, VBA, Mandarin, Data Analysis, Quantitative Analytics, Chinese, Mathematica, Microsoft Excel, English, SPSS, Microsoft Office, Stata, Analysis, Public Speaking, Databases, Data Mining, Research, Market Research, Entrepreneurship, Economics, Teamwork, Financial Modeling, PowerPoint, Microsoft Word, Financial Analysis, Access, SAS programming, Insurance, Management, Risk Management, Corporate Finance, Bloomberg, Leadership, Visual Basic
Education
Massachusetts Institute of Technology - Sloan School of Management 2013 — 2014
Master's degree, Finance
University of Illinois at Urbana-Champaign 2010 — 2013
Bachelor of Science (BS), Actuarial Science
Beijng No.8 Middle School 2007 — 2010
Fairborn City Schools August 2015 - Present
HSG CodeBlue August 2013 - Present
PNC April 2013 - August 2013
Cole Taylor Bank October 2012 - March 2013
Assurant Specialty Property March 2012 - August 2012
Fifth Third Bank March 2010 - March 2012
Skills
Call Centers, Banking, Customer Service, Time Management, Underwriting, Call Center, Customer Satisfaction, Customer Retention, Lotus Notes, Data Entry, Cross Selling, Microsoft Office, Customer Experience, Retail Banking, Microsoft Word, PowerPoint, Telephone Skills, Team Leadership, Third Party Claims, Teaching, Early Childhood..., Teaching Reading, Teaching Writing, Classroom Management, Classroom Instruction
Education
Wittenberg University 2008 — 2012
Bachelor of Arts (B.A.), English
Notre Dame College
Teacher Education Evening Licensure Program, Early Childhood Education and Teaching
Pearson Embanet June 2015 - Present
ESM, A Xerox Company May 2014 - June 2015
ESM, A Xerox Company August 2007 - May 2014
ESM, A Xerox Company March 2011 - November 2011
Assurant Specialty Property May 2006 - August 2007
Clarion Hotel & Conference Center June 2004 - April 2006
Hickory Farms August 2005 - December 2005
Skills
General Business..., Staff Development, Staff Training, Recruiting, Customer Satisfaction, Strategic Planning, Management, Coaching, Employee Relations, Customer Service, Performance Management, Team Building, Organizational..., Public Speaking, Human Resources, Leadership
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Master, Human Resource Management
University of Toledo 2001 — 2005
Bachelor of Business Administration, Human Resource Management
Assurant Specialty Property September 2013 - Present
PNC Mortgage August 2009 - September 2013
National City Mortgage August 1998 - August 2009
National City Mortgage August 1998 - December 2004
Skills
Credit, Expense Management, Mortgage Insurance, Relationship Mgmt, Residential Mortgages, Leadership, Team Management, Captives, Credit Analysis, Mortgage Underwriting, Mortgage Servicing, Process Improvement, Risk Management, Reinsurance, Loans, Mortgage Lending, SDLC, Management, Strategy, Underwriting, Mortgage Banking, Financial Risk, Loan Servicing, Analysis, Relationship Management, Banking, Loan Origination
Education
Miami University 1992 — 1997
Bachelors, Finance
FIS May 2014 - Present
Randstad USA April 2013 - Present
AmericasMart Atlanta March 2011 - April 2012
Assurant Specialty Property October 2003 - April 2010
Skills
Accounts Payable, Accounts Receivable, General Ledger, QuickBooks, Management Accounting, Account Reconciliation
Education
LUZERNE COUNTY COMMUNITY COLLEGE 1996 — 1997
ASSOCIATES, ACCOUNTING
Misericordia University 1985 — 1988
Accounting
Mulango girls high school 1983 — 1984
Economics
Limuru girls high school
KSCE
GoDaddy.com August 2012 - Present
LGO Hospitality LLC August 2011 - July 2012
Assurant Specialty Property June 2010 - August 2011
Consultant March 2009 - April 2010
KPMG August 2008 - April 2009
Foot Locker July 2004 - August 2008
The Home Depot November 2002 - July 2003
GSociety, Inc. October 2000 - October 2002
Marriott International October 1999 - October 2000
Park Hyatt Los Angeles May 1998 - April 1999
Skills
Employee Relations, Accounting, Financial Reporting
Education
Keller Graduate School 2006 — 2008
MS, Financial Management
Virginia Polytechnic Institute and State University 1994 — 1998
BS, Hospitality Mgt & HR
Assurant Specialty Property July 2010 - Present
Assurant Specialty Property September 2008 - July 2010
Assurant Specialty Property January 2006 - August 2008
Nationwide Insurance May 2003 - May 2006
Progressive Insurance May 2000 - April 2003
Allstate January 1996 - January 2000
Skills
Claim, Property & Casualty..., Liability, Insurance, Commercial Insurance, Legal Liability, Claims Management, General Insurance, Casualty, Underwriting, Vendor Contracts, Procurement, Contract Negotiation, Vendor Management, Employee Training, Professional Liability, Commercial Lines, Property Damage, Claim Investigation, Management
Education
Michigan State University - The Eli Broad Graduate School of Management 2013 — 2014
Organizational & Strategic Management
Western Michigan University 1990 — 1995
Detroit Catholic Central High School 1986 — 1990
Assurant Specialty Property March 2013 - Present
Visa March 2012 - April 2013
CBS Radio September 2010 - January 2011
PRC, LLC April 2007 - September 2009
Skills
Marketing, Customer Service, Insurance, Microsoft Word, PowerPoint, Outlook, Microsoft Excel, Microsoft Office, Licensed Property &..., Mobile Homes, Event Management, Sales, Time Management, Sales Management, Management, Leadership
Education
Northwood University-Florida 2009 — 2011
Bachelor's Degree, BBA, Sport Management & Business Management
Miami Dade College 2007 — 2009
Associate's Degree, Music Business
Coral Reef Senior High
Coral Reef Senior High
Assurant Specialty Property April 2014 - Present
Assurant May 2013 - April 2014
Assurant Specialty Property April 2011 - May 2013
Universal American January 2007 - October 2011
First Health July 2002 - January 2006
BCBSTX October 2000 - July 2002
Skills
Certified Lift Operator, Customer Service
Education
Jack Welch Management Institute 2014 — 2018
Bachelor’s Degree, Project Management
Kaplan University
Medical Assitant
Assurant Specialty Property June 2012 - Present
Nationwide Insurance April 2008 - April 2012
Nationwide Insurance March 2001 - April 2008
Nationwide Insurance September 2000 - March 2001
Nationwide Insurance January 1997 - September 2000
Skills
Business Analysis, Testing, User Acceptance Testing, SDLC, Project Management, Business Requirements, Training, Requirements Gathering, Business Process, Business Process Mapping, Requirements Analysis, Systems Analysis, Business Process..., Software Documentation, Process Improvement, Collaborative Problem..., Change Management, New Business Development, Presentation Skills, Project Communications, Continuous Improvement
Education
Ohio Dominican University 2004 — 2008
Bachelor of Science (B.S.), Business Administration and Management, General, Summa cum Laude
Assurant Specialty Property September 2012 - Present
Assurant July 2008 - August 2012
Assurant December 2003 - July 2008
Bank of America October 2001 - December 2003
PNC April 1996 - September 2001
Skills
Product Management, Insurance, Account Management, Property & Casualty..., Risk Management, Process Improvement, Analysis, Business Analysis, Call Centers, Finance, Financial Analysis, Leadership, Management, Team Building, Underwriting, Vendor Management
Education
Louisiana State University 1988 — 1992
Bachelor of Science (BS), Finance
BB&T November 2013 - Present
Assurant Specialty Property September 2013 - November 2013
JPMorgan Chase January 2012 - June 2013
JP Morgan Chase October 2011 - January 2012
Security Finance October 2008 - March 2011
Titlemax of Marion March 2007 - October 2008
Skills
Issue Research, Issue Resolution, Team Management, Collections, Mortgage Servicing, Financial Services, Forklift Operator, Machine Operation, Negotiation, Customer Service, Customer Satisfaction, Customer Experience, Banking, Process Improvement, Loans, Mortgage Banking, Quality Assurance, Training, Mortgage Lending, Analysis, Short Sales, Credit, Management, Software Documentation, FHA, Loss Mitigation, Call Centers, Sales, Underwriting, Risk Management, Marketing, Finance, Loan Servicing, Relationship Management, Access, Business Analysis, Credit Analysis, Interviews, Loan Origination, Residential Mortgages, Default, Mortgage Underwriting, Leadership, Credit Risk, Insurance, Financial Risk, Strategy, Time Management, Team Building, Vendor Management
Education
Limestone College 2011 — 2014
Assurant Specialty Property November 2013 - Present
GREAT HEALTH WORKS March 2012 - October 2013
Wells Fargo Bank March 1999 - February 2012
Wachovia, A Wells Fargo Company 2006 - 2007
Wachovia, A Wells Fargo Company 1999 - 2006
BANK ATLANTIC 1996 - 1999
Skills
Banking, Commercial Banking, Cross Selling, Customer Service, Loans, Mortgage, Credit, Microsoft Office, Word, Customer Satisfaction, Customer Experience, Call Centers, Mortgage Lending, Training, Retail Banking, Lines Of Credit, Finance, Sales, Financial Analysis, Consumer Lending, Small Business Lending, Commercial Lending, Team Building, Investments, Microsoft Word, Financial Services
Education
Miami Dade College
Accounting & Marketing
Assurant Specialty Property August 2013 - Present
Dayton Firefighters Federal Credit Union September 2007 - August 2013
Genesis Audio Video, LLC October 2010 - March 2011
Delphi Automotive Systems June 1990 - December 2006
Skills
Loans, Process Improvement, Video Camera, Video Production, Social Photography, Singing, Piano Playing, Quality Improvement, Customer-focused Service, Photography, Finance, Financial Services, Budgets, Customer Satisfaction, Leadership
Education
Liberty University 2013 — 2015
Sinclair Community College 2006 — 2008
Associate, Financial Management
Assurant Specialty Property August 2013 - Present
Mohogany Silver Productions 2010 - 2015
The Mergis Group/Contracted with Wells Fargo Bank January 2011 - August 2013
Prommis Solutions, LLC April 2009 - March 2011
Wachovia Mortgage Corporation July 2006 - September 2008
Asset Equity Loans 2005 - 2006
Skills
Credit, Loss Mitigation, Loan Servicing, Financial Analysis, Small Business Lending, Loans, Loan Origination, Foreclosures, Sales, Default, Banking, Leadership, Event Planning, Mortgage Lending, Mortgage Servicing, Bankruptcy, Analysis, Finance, Mortgage Banking, Mortgage Underwriting, Risk Management, Insurance
Education
Johnson & Wales University 1997 — 2001
B.S., Marketing Management
Superior Beverage Group February 2013 - Present
First Place Bank September 2012 - February 2013
Fortis College-Education Affiliates March 2012 - June 2012
Assurant Specialty Property December 2010 - March 2012
Five Guys Burgers and Fries June 2010 - November 2010
Miami University August 2009 - May 2010
Miami University February 2009 - May 2010
Food Court-Miami University January 2007 - May 2010
Cracker Barrel August 2005 - August 2009
Skills
Self Driven, Organizing, Detailed Planning, trustworthy, Problem Solving, positive attitude, Goal Oriented, Professional, Delegation, Responsible, Outcome focused, Self-driven, Management, Onboarding, Plannning, Human Resources, Marketing, New Hire Orientations, Recruiting, Time Management
Education
Miami University 2006 — 2010
Bachelor of Science, Management and Organizations
Shawnee High Schoool 2002 — 2006
Curriculum and Instruction
BioIQ July 2015 - Present
Assurant Specialty Property June 2011 - July 2015
National Management Resources Corp. 2009 - 2011
Hutchinson-Traylor Professional Insurance Services August 2008 - December 2008
Skills
Lean Six Sigma Process..., Microsoft Excel, Workflow Management, Risk Assessment, Risk Control, Insurance, Claims Management, Remote Deposit Capture, Project Management, UAT coordination, Lean Six Sigma, Public Speaking, @Risk, Outlook, Six Sigma, PowerPoint, Process Improvement, Business Process..., Customer Service, Leadership, Analysis, Performance Management, Software Documentation
Education
LaGrange College 2005 — 2008
Bachelor of Science, Business Management/International Economics
Dunwoody High School
Assurant Specialty Property 2010 - 2015
Education
Miami Dade College 2015 — 2017
Associate of Arts and Sciences (AAS), Restaurant, Culinary, and Catering Management/Manager
Assurant Specialty Property December 2008 - Present
Chase Home Finance February 2006 - November 2008
Home123 December 2004 - February 2006
Sunshine Mortgage March 2002 - December 2004
Bank of America November 1990 - February 2002
Skills
Process Improvement, Banking, Business Analysis, Management, Strategy, Credit, Loans, Training, Mortgage Lending, Business Process, Underwriting, Performance Management, Outsourcing, Data Analysis, Loan Origination, Credit Risk, Portfolio Management, Budgets, Financial Risk, Team Management, Loan Servicing, Personnel Management, Risk Management, Mortgage Banking, Call Centers, Insurance, Claim, Team Building, Operations Management, Business Process..., Change Management, Residential Mortgages, Analysis, Visio, Financial Analysis, Strategic Planning, Customer Service, Business Strategy, Cross-functional Team..., Vendor Management, Sales, Human Resources, Project Management, Leadership, Coaching, Program Management, Six Sigma
Education
Oglethorpe University 1997 — 2001
BA, Organizational Management/Business
Assurant Specialty Property April 2014 - Present
Apple August 2013 - April 2014
Liberty Mutual Insurance November 2012 - June 2013
Humana October 2011 - November 2012
Willmeng Construction, Inc. January 2007 - September 2011
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.)
Keystone College 2000 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Monster May 2014 - Present
Monster Worldwide May 2014 - August 2015
The Match Maker August 2013 - March 2014
JPMorgan Chase March 2011 - August 2013
Assurant Specialty Property July 2010 - March 2011
Skills
Customer Service, Insurance, Customer Satisfaction, Bankruptcy, Data Entry, Filing, Banking, Claim, Data Analysis, Trucking, Commercial Insurance, Property & Casualty..., Psychology, Counseling Psychology, Electronic Filing, Question Answering, Fax, Phone Banking, Agents, Brokerage, Freight Brokerage, Freight Transportation, Sales, Training, Microsoft Excel, Time Management, Microsoft Office, Team Leadership, Customer Retention, Call Centers, Leadership, Team Building, Account Management, Cold Calling, New Business Development, Negotiation, Sales Operations, Marketing, Strategy, CRM, Direct Sales, Sales Management, Strategic Planning, Lead Generation, Microsoft Word, PowerPoint, Process Improvement
Education
Liberty University 2006 — 2013
Bachelor of Science (BS), Psychology
Liberty University 2006 — 2012
Associate of Science (AS), Psychology
Assurant Specialty Property April 2012 - Present
Education
Northwestern University 1980 — 1985
Clark State Community College 1981 — 1983
Springfield North 1976 — 1980
College Prep
Assurant Specialty Property April 2015 - Present
Citi November 2012 - April 2015
Skills
Process Improvement, Microsoft Office, Customer Service, Business Analysis, Management, Team Building, Project Management, Leadership
Education
Jacksonville University 1996 — 2000
Bachelor's degree, Marine Biology and Biological Oceanography
RBC September 2013 - April 2015
HomeServe USA February 2008 - August 2013
Assurant Specialty Property August 2006 - February 2008
Skills
Insurance, Team Building, Customer Satisfaction, Banking, Customer Service, Microsoft Office, Call Centers, Management, Risk Management, Microsoft Word, Leadership, Investments
Education
Lehigh University
Assurant Specialty Property June 2015 - Present
Pinecrest Schools 2013 - February 2015
Skills
Leadership, Teaching, Coaching, Microsoft Excel, Public Speaking, Curriculum Design, Event Planning, Interpersonal..., Microsoft Office, Social Networking, Time Management, PowerPoint, Microsoft Word, Customer Service, Social Media Marketing
Education
Monmouth University 2009 — 2013
Bachelor's Degree, Communication, General
Pine Crest School 2006 — 2009
High School, General Diploma
Metro Nashville Public Schools July 2013 - Present
Grand Canyon University March 2014 - Present
Concordia University - Portland Online May 2014 - Present
Middle Tennessee State University January 2013 - May 2014
Belmont University August 2012 - May 2014
Metropolitan Nashville Public Schools March 2012 - June 2013
Metropolitan Nashville Public Schools February 2006 - February 2012
Assurant Specialty Property 2003 - 2006
Skills
Instructional Design, Staff Development, Customer Service, Coaching, Curriculum Development, Curriculum Design, Curriculum Writing, Curriculum Planning, Curriculum Mapping, Teaching, Team Building, Team Leadership, Team Management, E-Learning, Higher Education, Classroom, Literacy, Community Outreach, Public Speaking
Education
Tennessee State University 2009 — 2011
Educational Doctorate (Ed.D.), Education: Curriculum and Instruction
Middle Tennessee State University 2007 — 2008
Educational Specialist, Education: Curriculum and Instruction
Middle Tennessee State University 2006 — 2007
Master's, Education: Curriculum and Instruction
Wright State University 1997 — 2003
B.A., English Education
The Ohio State University 1999 — 2001
n/a, Psychology
Greenon High School 1993 — 1997
State Honors Diploma, College Prep
Assurant May 2012 - Present
Assurant Specialty Property November 2006 - April 2012
Ohio Casualty Group June 2001 - November 2006
Skills
AIC, AIS, Property Damage, Casualty, Property & Casualty..., Liability, Claims Management, Claim, Commercial Lines, Commercial Insurance, General Insurance, Claim Investigation
Education
Miami University-Middletown
Assurant Specialty Property March 2005 - Present
Skills
Property & Casualty...
Education
Thomas A Edison High School 1989 — 1993
ITT Technical Institute-Duluth
Assurant Specialty Property February 2013 - July 2013
Assurant Specialty Property October 2011 - February 2013
Assurant Specialty Property June 2008 - October 2011
Education
Molloy College 2006 — 2008
Bachelor's Degree, Communication and Media Studies, 3.0
Assurant Specialty Property March 2012 - Present
PNC Mortgage April 2011 - March 2012
Nationwide Insurance June 2010 - August 2010
Skills
Leadership, SDLC, Networking, Visio, Project Management, Business Analysis, Requirements Analysis, Integration, Business Requirements, Business Objects, Microsoft Office, Microsoft Excel, Requirements Gathering, Architecture, Instructional Design, Customer Satisfaction, Systems Analysis, SharePoint, Team Building, Microsoft Word, User Acceptance Testing, Software Documentation
Education
Wright State University 2015 — 2016
Master's degree, Information Systems
Miami University 2008 — 2010
Bachelor's degree, Management Information Systems
Sinclair Community College 2005 — 2008
Associate's degree, Network Engineering
Atmel Corporation April 2013 - February 2014
Assurant Specialty Property December 2011 - March 2013
Assurant Specialty Property August 2009 - December 2011
Assurant Specialty Property January 2008 - August 2009
Skills
Forecasting, Corporate Budgeting, Finance, Financial Analysis, Financial Reporting, Cognos, Microsoft Excel, Pivot Tables, Vlookup, Macro, General Ledger, Invoicing, Reinsurance, Amortization Schedules, Account Reconciliation, Accounting, Access, Internal Controls, Quicken, Turbo Tax, Financial Statements, Analysis
Education
Kennesaw State University - Michael J. Coles College of Business 2011 — 2014
MBA, Grad Certificate in Ethics and Leadership
Troy University 2006 — 2008
B.B.A., Accounting
Chattahoochee Valley Community College 2005 — 2007
A.S., General Studies
Assurant Specialty Property April 2014 - Present
Assurant Specialty Property July 2009 - April 2014
Assurant Specialty Property April 2008 - June 2009
Assurant Specialty Property February 2007 - April 2008
University of Miami September 2005 - February 2007
International Outsourcing Services September 2004 - September 2005
Forms Processing, Inc September 2002 - September 2004
Skills
Business Analysis, SDLC, Visio, Project Management, Business Requirements, Requirements Analysis, Microsoft Office, Requirements Gathering, Process Improvement, Databases, User Acceptance Testing, Leadership, Management, Use Case Analysis, Microsoft Excel, Requirements..., Microsoft Word, Wireframes, Method 1, PowerPoint, SOX Compliancy, Process Flow, Quality Control, Supervisory Experience, Business Process Mapping, Agile & Waterfall..., Quality Assurance
Education
Miami Dade College
N2 Publishing July 2013 - Present
Assurant Specialty Property March 2001 - July 2011
Skills
Microsoft Excel, Office Management, Microsoft Office, Leadership, Editing, Project Coordination, Event Planning, Event Management
Education
Kaplan University 2007 — 2009
Associate's degree, Criminal Justice and Corrections
Assurant Specialty Property January 2015 - Present
OSC a Breckinridge Company May 2013 - October 2014
Assurant Specialty Property March 2009 - May 2013
McCamish Systems October 2007 - March 2009
The Network May 2005 - May 2006
Western Reliance 2002 - 2004
Overby-Seawell Company July 1990 - June 2001
Skills
Business Analysis, Insurance, Software Documentation, Process Improvement, Analysis, Project Management, Training, Team Building, Testing, Customer Service, Troubleshooting, Management, Vendor Management, Leadership, Strategy, Cross-functional Team...
Education
Kennesaw State University 2001 — 2002
General Studies
Professional License 1990 — 1992
Property and Casualty Insurance
Herzing College 1981 — 1983
Associates Degree is Computer Science, Computer Science
Assurant February 2013 - Present
Assurant Specialty Property October 2011 - Present
Assurant Specialty Property August 2008 - October 2011
Assurant Specialty Property June 2007 - August 2008
Assurant Specialty Property October 2006 - June 2007
Skills
Insurance, Testing, Claim, Quality Assurance, Management, Analysis, Quality Management, Training, Call Centers, Underwriting, Process Improvement, Risk Management, Software Documentation, Business Analysis, Operations Management
Education
Franklin University 2007 — 2009
Master of Business Administration (MBA)
Wright State University 2004 — 2006
Bachelor of Arts, Communication
Miami University 2000 — 2003
Assurant Specialty Property January 2014 - Present
Assurant Specialty Property July 2010 - Present
Atlanta Tribune: The Magazine May 2007 - December 2012
Supremacy Films 2010 - 2010
Student Health 101 2007 - 2008
4Shot Sports 2003 - 2004
Skills
Blogging, Editing, Social Media, Social Networking, Copy Editing, Creative Writing, Microsoft Office, Feature Articles, Facebook, Press Releases, Newsletters, Customer Service, Event Planning, Social Media Marketing, Research, Advertising, Journalism, Media Relations, Event Management, Marketing Communications, Interviews, Training
Education
Liberty University 2012 — 2014
Master of Divinity (M.Div.), Theology/Theological Studies
Argosy University Atlanta 2009 — 2011
M.A., Education
University of West Georgia 2004 — 2008
Bachelor, Mass Communications/Marketing
Assurant Specialty Property November 2013 - Present
Kennesaw State University June 2009 - December 2013
WellStar Health System August 2013 - November 2013
Skills
PowerPoint, EKG monitoring, Exercise Prescription, Blood Pressure, Patient Education, Exercise Physiology, ECG interpretation, Research, BLS, Health Education, Fitness, Health Promotion, Microsoft Word, Social Networking
Education
Kennesaw State University 2009 — 2013
Bachelor of Science (B.S.), Exercise and Health Science
Assurant Specialty Property October 2011 - Present
Skills
Visual Studio, C#, ASP.NET, JavaScript, Web Services, XSLT, MySQL, Stored Procedures, SSIS, SSRS, Windows Services, Query Optimization, SQL Server 2000-2008, HTML + CSS, AJAX.NET, Database Development, SQL database design, jQuery, AngularJS, SQL, Scrum, Databases, PL/SQL, Microsoft SQL Server, ASP.NET MVC, Web Applications, ASP.NET AJAX, Java, Software Design, Agile Methodologies, WCF, XML, PHP, .NET, C++, Unix, Software Development, HTML, LINQ, Database Design
Education
University of Florida 2004 — 2006
Bachelors of Science, Computer Engineering
Miami Dade College 2001 — 2003
Associates of Science, Computer Engineering
Internet Marketing Expert Group (IMEG) May 2012 - Present
Brad Lovett Marketing October 2010 - May 2012
SMOMOTV Smoky Mountain Television March 2011 - March 2012
GiddyOH! Communications March 2011 - March 2012
Southwestern Ohio Public Radio October 2007 - July 2011
JobNewsRadio.com August 2009 - January 2010
Assurant Specialty Property June 2007 - June 2009
WULM Radio February 2005 - February 2007
Metro Networks May 1996 - September 2002
Cox Radio Dayton October 1996 - July 2001
Skills
Social Media Marketing, Radio Broadcasting, Radio Advertising, Voice Over, Broadcast Television, Public Speaking, Public Relations, Online Marketing, Adobe Audition, Social Networking, Broadcast, Video Production, Radio, Social Media, New Media, Promotions, Advertising, Television, Digital Marketing, Writing, Facebook, Blogging, Copywriting, Media Relations, Press Releases, Marketing Communications, Event Marketing, Production, Facebook Marketing, Event Planning, SEO, Marketing, Email Marketing, Web Marketing, Editing, Marketing Strategy, Online Advertising, Sales, Newsletters, Sponsorship, Strategy, Brand Development, Creative Writing, Entertainment, Management, Internal Communications, Tourism, Twitter, Direct Marketing, Google Analytics
Education
Pellissippi State Community College 2010 — 2010
Social Media Workshop for Business
Sinclair Community College 1998 — 2000
Web development, e-commerce
Ivy Tech Community College 1988 — 1990
Associate, Marketing
Wright State University Lake Campus 1978 — 1980
Assurant Specialty Property March 2006 - March 2015
Assurant October 2004 - March 2006
Skills
Claims Handling, Policy Analysis, Insurance Adjusting, Claims Investigations, Customer Service, Subrogation, Property & Casualty..., Insurance, Data Entry, Claim Investigation, Property Damage, Liability
Education
The Institutes 2011 — 2011
Associate in General Insurance (AINS), Insurance
Vale National 2007 — 2007
Residential Dwelling Damage Estimating
Miami Dade College 2006 — 2006
Accredited Claims Adjuster Course, Insurance
Miami Dade College 1999 — 1999
Child Development Associate (CDA) Training Certificate, Early Childhood Developent
Team Focus Insurance Group, LLC December 2007 - Present
Capacity Insurance Company October 2010 - Present
Assurant Solutions August 1999 - August 2007
Assurant Specialty Property August 1999 - August 2007
American Bankers Insurance Group December 1993 - August 1999
New England Life August 1989 - November 1993
Sun Life Financial June 1986 - July 1989
Skills
Insurance, Reinsurance, Risk Management, Actuarial, New Business Development, Product Development, Product Management, M&A experience, Strategic Planning, Business Strategy, Financial Planning, Financial Analysis, Financial Modeling, Underwriting, Operations, Program Management, Business Valuation, Risk Assessment, Profitability Analysis, Profitability..., Direct Marketing, Warranty, Warranty Administration, Credit Insurance, Strategic Financial..., Actuarial Science, Property & Casualty..., Casualty, Claim, General Insurance, Financial Services, Commercial Insurance, Liability
Education
Lehigh University 1982 — 1986
BS, Accounting, Actuarial Science
Burger King Corporation July 2013 - December 2013
Burger King Corporation March 2013 - July 2013
Burger King Corporation February 2012 - March 2013
Burger King Corporation September 2008 - February 2012
Assurant Specialty Property September 2007 - September 2008
International Finance Bank (IFB) March 2006 - September 2007
Skills
Income Statement, P&L, Franchising, Forecasting, Financial Analysis
Education
Miami Dade College 2009 — 2013
Bachelor of Applied Science (BAS), Supervision and Management
Miami Dade College 2004 — 2008
Associate of Arts (AA), Elementary Education and Teaching
Assurant Specialty Property June 1994 - Present
Skills
Management, Analysis, Insurance, Property & Casualty..., Lead Generation, Sales, Email Marketing, Marketing Strategy, Marketing Communications, Marketing, Competitive Analysis, Direct Marketing, Business Analysis, Account Management, Project Management, Customer Service, Process Improvement, Leadership, Strategic Planning, New Business Development, Advertising, CRM, Social Media Marketing, Online Marketing, Cross-functional Team..., Team Building
Education
Miami Dade College 1994 — 1998
AA
Presidio Interactive LLC February 2015 - Present
Assurant Specialty Property June 2013 - Present
Advanced Testing Laboratory February 2013 - June 2013
Gardens Alive April 2012 - February 2013
yaysay.org April 2011 - November 2012
Global Marketing Unlimited, LLC. September 2012 - October 2012
Cox Media Group Ohio July 2010 - December 2010
Skills
Microsoft Excel, Microsoft Word, Adobe Acrobat, InDesign, Copywriting, SEO copywriting, Technical Writing, Grant Writing, Proofreading, Creative Writing, Editing, Blogging, Social Media, Social Networking, Adobe Creative Suite
Education
Miami University 2008 — 2012
Bachelor of Arts (B.A.), English/Technical and Scientific Communication
Assurant Specialty Property May 2014 - Present
Skills
Web Development, jQuery, Programming, HTML, MySQL, PHP, Perl, Linux, Web Applications, Software Development, JSON, Software Engineering, AJAX, CSS, JavaScript, CMS, Apache, PostgreSQL, XML, Unix, Git, Subversion, Software Design, OOP
Education
Milwaukee School of Engineering 1999 — 2003
BS
Manitowoc Lutheran High School 1995 — 1999
Assurant Specialty Property September 2008 - Present
Education
Kennesaw State University 2005 — 2007
MAcc, Accounting
Loyola University New Orleans 1999 — 2003
Farmers Insurance October 2012 - Present
Assurant Specialty Property March 2012 - Present
City National Bank October 2009 - March 2012
Capital Group November 2007 - November 2009
Countrywide October 2006 - September 2007
Ameriquest Mortgage Company August 2005 - October 2006
PacifiCare Health Systems October 2004 - August 2005
Octopus Media LLC / HyperCD January 2003 - July 2004
TELUS - NJIT August 2001 - December 2002
BroadbridgeMedia / HyperCD October 2000 - March 2001
Skills
Microsoft Project, Quality Assurance, Testing, Agile Methodologies, C#, Requirements Analysis, Business Intelligence, MS Project, Visio, Business Analysis, SQL, Microsoft SQL Server, SDLC
Education
New Jersey Institute of Technology 2001 — 2003
MS, Management of Information Systems
New Jersey Institute of Technology 1999 — 2000
BS, Management
University of Mumbai 1996 — 1999
BCom, Business
Assurant Specialty Property September 2012 - Present
AT&T 2006 - Present
AT&T/BellSouth 1981 - Present
BellSouth January 2010 - March 2012
AT&T/BellSouth January 1981 - March 2012
Skills
Call Center, Telecommunications, Call Centers, Product Management, Managed Services, Wireless, Customer Experience, Telephony, Vendor Management, Business Continuity, Cross-functional Team..., Team Leadership, Customer Satisfaction, Process Improvement, Program Management
Education
Kings College 1980 — 1981
Assurant Specialty Property August 2009 - Present
McClatchy Newspapers October 2002 - April 2009
Skills
Sales Management, Budgets, Recruiting, Employee Relations, Microsoft Word, Microsoft Office, Team Leadership, Call Center Development, Customer Service, Training, Marketing, Call Centers
Education
Northern Illinois University 1980 — 1986
Cox Enterprises June 2008 - Present
Assurant January 2005 - Present
Assurant Solutions January 2002 - January 2005
Assurant Specialty Property January 1997 - January 2000
Education
Mercer University - Stetson School of Business and Economics 1993 — 1997
Bachelor, Computer Science
Assurant Specialty Property September 2012 - Present
Assurant Specialty Property August 2008 - September 2012
Fiserv Lending Solutions July 2002 - January 2008
Washington Mutual August 1988 - May 2002
Sonoco May 1985 - August 1988
Greenwood Mills May 1984 - May 1985
George W. Park Seed Company February 1982 - May 1984
Skills
VSAM, TSO, COBOL, Fileaid, Access, Excel, Word, Outlook, JCL, Programming, CICS, Mainframe, Software Project..., SDLC, Databases, Quality Assurance, Software Documentation, Process Improvement, Analysis, Business Requirements, Business Analysis, Requirements Gathering, Training, Testing, Visio, Requirements Analysis, Microsoft Word, Microsoft Excel, Leadership, User Acceptance Testing, SQL, Vendor Management
Education
Lander University 1977 — 1982
BS, Computer Science
Fresenius Kabi USA March 2015 - Present
Eddie Bauer May 2014 - February 2015
Applus Technologies January 2014 - May 2014
Assurant Specialty Property September 2012 - December 2013
Australian Energy Market Operator May 2008 - April 2012
HP March 2006 - April 2008
RACV January 2005 - December 2005
Skills
ASP.NET MVC, C#, .NET, Microsoft SQL Server, Sybase, ASP.NET, WCF, Agile Application..., ASP.NET AJAX, jQuery, Entity Framework, NHibernate, Silverlight, Design Patterns, SDLC, Visual Basic
Education
La Trobe University 2002 — 2003
Masters in IT, Information Technology
Jawaharlal Nehru Technological University 1997 — 2001
B.Tech, Computer Science & Engineering
Assurant Specialty Property May 2011 - Present
Mercury Insurance Company December 2009 - April 2011
Capital Group July 2007 - October 2009
Ameriquest Mortgage Company 2004 - 2007
Skills
WinRunner, QTP, LoadRunner, SDLC, Test Automation, Quality Center, Agile Methodologies, User Acceptance Testing, VBScript, Quality Assurance, Software Quality..., Testing, Test Planning, Regression Testing, Scrum, Manual Testing, Test Cases, SQL, Oracle, Web Services, Test Strategy, SOA, DB2, Visio
Education
The University of Texas at Arlington 2001 — 2003
MS, Computer Science and Engineering
Koneru Lakshmaiah College of Engineering 1995 — 1999
Bachelor of Technology, Computer Science and Engineering
Assurant Specialty Property January 2015 - Present
Assurant Solutions October 2012 - January 2015
Resurgens Orthopaedics February 2009 - August 2011
T2 Construction 2006 - 2008
Skills
Community Outreach, Treatment, Healthcare, Medical Terminology, Customer Service, Teaching, Data Entry, Hospitals, Office Administration, Non-profits, PowerPoint, Microsoft Office, Access, Analysis, Leadership, Management, Microsoft Excel, Microsoft Word, Project Management, Strategic Planning, Team Building, Team Leadership, Training, Visio, Nonprofits
Education
Goergia Perimeter College 2011 — 2012
Masters, Medicine, 3.0
Macon State College 2002 — 2005
Bachelors of Public and Human Services, Non-Profit/Public/Organizational Management, 3.0
FPD
American Reliable Insurance Company January 2015 - Present
Assurant Specialty Property June 2013 - December 2014
Assurant Specialty Property May 2007 - June 2013
Assurant Specialty Property May 2005 - May 2007
Concorde General Agency, Inc. July 2000 - May 2005
Nodak Mutual Insurance Company June 1990 - July 2000
Skills
Underwriting, Property & Casualty..., General Insurance, Liability, Commercial Insurance, Commercial Lines, Insurance, Casualty, Product Development, Legal Liability, Professional Liability, Management, Brokers, Health Insurance, Workers Compensation, Reinsurance, Umbrella Insurance, Casualty Insurance, Claim
Education
North Dakota State University
Bachelor of Arts, Environmental Design
North Dakota State University
Bachelor, Landscape Architecture
Assurant Specialty Property May 2012 - Present
Assurant Specialty Property September 2009 - May 2012
Nationwide Insurance February 2005 - January 2009
Todays Staffing January 2005 - February 2006
DTE Energy May 2002 - November 2004
Skills
Insurance, Team Management, Customer Service, Leadership, Process Improvement, Training, Management, Claim, Time Management, Data Entry, Editing, Property & Casualty..., Coaching, Quality Assurance, Microsoft Office, Microsoft Excel, Outlook, Team Building, Public Speaking, Social Media
Education
Michigan State University 1997 — 2001
Bachelor of Arts, Communication
Michigan State University 1997 — 2001
Bachelor's degree, Communication, General
Assurant Specialty Property June 2011 - Present
Doubletree Hotel Tucson @ Reid Park May 2008 - December 2008
Lansdowne Resort July 2007 - March 2008
Embassy Suites Mandalay Beach Resort May 2006 - December 2006
Embassy Suites Tucson Airport March 2004 - April 2006
Hilton Atlanta Northeast June 2004 - January 2005
Hampton Inn Newport/Middletown 2003 - 2004
Baymont Inn Hartford Airport 2000 - 2001
Education
Johnson & Wales University 1995 — 1999
Hospitality Management, Hospitality, Political Science
Assurant Specialty Property July 2013 - Present
ACE Westchester April 2009 - June 2013
Arbonne International 2006 - 2010
Firemans Fund Insurance Company April 2000 - April 2009
Firemans Fund Insurance Company April 2000 - September 2006
Skills
Property & Casualty..., Customer Service, Insurance, Underwriting, Program Management, Training, Umbrella Insurance, Casualty, General Insurance, Management, Commercial Insurance
Education
The University of Georgia 1995 — 1997
MSW, Social Work
Mercer University 1988 — 1992
BA, Psychology
Assurant Specialty Property February 2015 - Present
Shoutlet June 2012 - October 2013
Corvisa, LLC December 2010 - June 2012
ExecPC 1996 - 2009
CoreComm 2000 - 2004
Skills
PHP, MySQL, JavaScript, SQL, Web Applications, Cloud Computing, Perl, Software Engineering, Software Development, PostgreSQL, Linux, Python, Unix, CSS, HTML, Windows, Apache, Troubleshooting, Active Directory, AJAX, XML, Web Services, Web Development, jQuery, Requirements Gathering, SDLC, MVC, SaaS, Subversion, Microsoft SQL Server, Agile Methodologies, Business Analysis, Ruby
Education
Milwaukee Area Technical College 1992 — 1993
Printing and Desktop Publishing
Assurant Specialty Property January 1997 - Present
Skills
Sales, Banking, Management, Insurance, Outsourcing, Marketing, Underwriting, New Business Development, Financial Services
Education
North Carolina State University 1980 — 1985
Communications, Humanities
half hollow hills
Assurant Specialty Property March 2013 - Present
Oracle May 2010 - May 2012
Skywire Software May 2008 - May 2010
Docucorp International 2000 - 2008
Skills
Product Management, Requirements Analysis, Business Analysis, Business Intelligence, Business Process, Integration, Requirements Gathering, SDLC, Software Development
Education
Kennesaw State University 1996 — 2003
Bachelor of Science (B.S.), Information Systems
Infosys October 2005 - Present
Assurant Specialty Property August 2013 - October 2013
Fidelity Investments 2012 - 2013
USAA February 2011 - July 2012
DEW SOFTWARE INC 2011 - 2011
Baker Hughes 2008 - 2011
infosys 2005 - 2009
Tata infotech August 2005 - October 2005
Skills
SDLC, Microsoft SQL Server, Oracle, ASP.NET, SharePoint, C#
Education
Jawaharlal Nehru Technological University 1999 — 2003
B Tech, Electrical And Electronics
SSSM mandir
Assurant Specialty Property September 2011 - Present
Mapfre January 2010 - October 2012
Allstate October 1989 - July 2009
Skills
Microsoft Word, Claim, Property & Casualty..., Insurance, Liability, General Insurance, Claims Management, Customer Service, Casualty, Property Damage, Subrogation, Commercial Lines, Claims Handling, Property Claims, Homeowners, Claim Investigation, Commercial Insurance, Underwriting
Education
Miami Dade College 1984 — 1987
teaching
Assurant Specialty Property August 2009 - Present
AT&T Mobility July 2008 - August 2009
Delta Airlines July 1997 - July 2008
Skills
Project Management, Business Analysis, Management, Business Strategy, SDLC, Program Management, Analysis, Strategic Planning, SQL, Requirements Analysis
Education
Kennesaw State University 1998 — 1999
MBA, Management Information Systems, General
University of Ghana 1979 — 1982
Bachelor of Science (B.Sc. Hons.)
PRESEC, Legon
O and A Levels
Achimota Primary School
LFE Institute January 2010 - Present
Assurant Specialty Property September 2006 - January 2010
Ameriquest Mortgage Services September 2002 - July 2006
Xerox Corp 1981 - 1998
Skills
MS Visio, Adobe, Captivate, Coaching, PowerPoint, Microsoft Office, E-learning, Public Speaking, Writing, Call Center, Training Delivery, Curriculum Design, Adult Education, Curriculum Development, Soft Skills, Editing, Analysis, Instructor-led Training, Instructional Design, Blended Learning, Learning Management, Training, ADDIE, E-Learning, Team Building, Customer Service, Call Centers, Needs Analysis
Education
Kent State University 1979 — 1980
The University of Akron 1974 — 1975
Assurant Specialty Property November 2010 - Present
Assurant Specialty Property 2001 - 2009
Assurant Specialty Property 1999 - 2001
Assurant Specialty Property 1990 - 1999
Skills
Management, Training, Insurance, Outsourcing, Call Center, Budgets, Project Planning
Education
Kentucky State University 1972 — 1976
Assurant Specialty Property April 2014 - Present
Corvisa Services June 2013 - April 2014
Astronautics Corporation of America December 2011 - September 2012
Fidelity National Information Services June 2011 - December 2011
WSGC Elijah Project May 2009 - August 2009
Skills
Java, HTML, Software Design, Databases, Software Engineering, Web Development, Software Development, API Design, REST, PostgreSQL, Catalyst Web Framework, DBIx::Class, Bash, Perl, Git, C/C++, C# / Unity 3D
Education
Milwaukee School of Engineering 2008 — 2013
Bachelors, Software Engineering
Assurant Specialty Property April 2015 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint, Management, Photoshop, Recruiting, Research, Employee Relations, Organizational..., Leadership Development, Performance Management, Event Management, Interviews, Nonprofits, Marketing Strategy, Resume Writing, Career Counseling, Photography, Onboarding, Higher Education, Teaching, Editing, Statistics, Layout, Student Affairs, Talent Acquisition, Hospitality, Career Development, Insurance, Outlook, Networking, Property, Access, Sales, SharePoint, Customer Satisfaction, Data Entry, Leadership, Windows 7, Computer Hardware, Technical Support, Time Management, Team Building, Training
Education
Morehead State University 2008 — 2013
Bachelors in Business Administration, General Business
Morehead State University
Bachelor of Business Administration (BBA), Business/Commerce, General
Assurant Specialty Property July 2011 - March 2013
SunTrust Bank September 2009 - July 2011
JP Morgan Chase October 1999 - September 2009
Skills
Business Process..., Call Center, Workforce Management, Training, SOP development, Analysis, Audit Reports, IEX Total View, eWFM, ACD Management, Project Management, New Hire Training, Job Description Creation, Taleo, Kronos Timekeeping, Avaya, Call Centers, Forecasting, Process Scheduler, Cisco VoIP, Microsoft Excel, Microsoft Word, Presentation Development, Business Strategy, Customer Service, Hiring Employees, Employee Training, Business Continuity..., Budget Forecasts, Customer Experience, Customer Satisfaction, Process Improvement, Management, Team Building
Education
Kennesaw State University 2003 — 2006
Biology, General
Spelman College 1999 — 2002
BA, Psychology
Assurant Specialty Property March 2012 - Present
AT&T April 2010 - December 2011
Skills
SDLC, Software Quality..., Quality Center, Business Analysis, User Acceptance Testing, Quality Assurance, Regression Testing, Test Planning, Agile Methodologies, Test Cases, QTP, System Testing
Education
Minnesota State University, Moorhead 2000 — 2006
Bachelors of Science, Management Information Systems
Strayer University (VA)
Masters, Software Engineering
AIG Shared Services January 2014 - Present
Assurant Specialty Property January 2012 - January 2014
AIG Specialty Auto January 2002 - May 2008
AIG Specialty Auto June 2000 - January 2002
Skills
Legal Research, Small Business, Sales Management, Training, Customer Service, Team Building, Leadership, Coaching, Vendor Management, Customer Satisfaction, Critical Thinking, Active Learning, Insurance, Microsoft Office, Claim, Property & Casualty..., General Insurance
Education
Kaplan University-Davenport Campus 2004 — 2006
Bachelor's degree, Criminal Justice
Assurant Specialty Property May 2013 - Present
Assurant Specialty Property August 2008 - Present
Assurant Specialty Property January 2007 - August 2008
Nationwide Insurance June 1980 - January 2007
Royal Insurance - Parsippany NJ June 1978 - June 1980
Skills
Property & Casualty..., Claim, Claims Management, Casualty, Liability, Insurance, Legal Liability, Commercial Insurance, General Insurance, Workers Compensation, Underwriting, Litigation Management, Investigation, Property Damage, Reinsurance, Professional Liability
Education
Jacksonville University
University of North Florida
BA, Education / Psychology
Keyes Real Estate October 2014 - Present
Assurant Specialty Property July 2007 - September 2014
Assurant Specialty Property October 2010 - January 2012
Assurant Specialty Property July 2007 - December 2011
Skills
Insurance, Customer Service, Call Center, Process Improvement, Call Centers, Business Analysis, Vendor Management, Sales Management, Training, Marketing, Management, Team Building, Account Management, Strategic Planning, Customer Satisfaction, Leadership
Education
Miami Dade College
Miami Dade College
Assurant Specialty Property November 2012 - Present
MoneyGram International January 2011 - July 2012
Family Dollar June 2009 - July 2011
Risk Management Alternatives March 2005 - June 2007
Carlson Companies January 2000 - December 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Process Improvement, Payroll, Team Building
Education
University of Minnesota-Twin Cities 1986 — 1988
course credits received, Business, Management, Marketing, and Related Support Services
Minnesota School of Business 1985 — 1986
certificate, Fashion Merchandising
Assurant Specialty Property April 2014 - Present
Corvisa, LLC May 2013 - April 2014
University of Wisconsin Milwaukee January 2012 - May 2013
MSOE Facilities May 2011 - January 2012
Skills
Java, Programming, C, Software Engineering, Python, Fortran, Perl, SQL
Education
Milwaukee School of Engineering 2009 — 2013
Software Engineering
Assurant Specialty Property January 2008 - Present
Assurant January 1996 - January 2008
International Business Machines January 1994 - January 1996
Skills
Documentation, Lotus Notes, Windows, Troubleshooting, Customer Service, Internal Communications, Software Documentation, Process Improvement, Information Technology, Testing, Technical Writing, Technical Support, Help Desk Support, Active Directory, Training
Education
Nova Southeastern University 1985 — 1989
B.S, Counseling Psychology
Assurant Specialty Property January 2008 - Present
Assurant Solutions August 2006 - December 2007
Education
Kennesaw State University 2003 — 2005
Master, Accounting
Lovitt & Touche' Inc July 2013 - Present
Assurant Specialty Property November 2001 - July 2013
Chandler Police Department November 2000 - November 2001
Santa Cruz County Clerk of the Superior Court March 1998 - November 2000
Santa Cruz County Justice of the Peace August 1996 - March 1998
Skills
Courts, Criminal Law, Insurance, Process Improvement, Call Centers, Underwriting, Access, Business Analysis, Visio, Vendor Management, Risk Management, Property & Casualty...
Education
Mesa Community College 2002 — 2005
BS, Business
Nogales High School 1993 — 1996
Evans Manufacturing, Inc. July 2015 - Present
TRI Pointe Homes LLC. May 2015 - July 2015
Wells Fargo Bank 2010 - 2010
Assurant Specialty Property June 2004 - December 2009
2004- 2009 2004 - 2009
Assurant Specialty Property 2004 - 2009
Assurant Specialty Property 2004 - 2009
Apria Healthcare 2003 - 2003
PERNELL & ASSOCIATES 2002 - 2003
Skills
Quality Assurance, Management, CRM, Customer Service, Microsoft Office, Call Centers, Data Entry, Insurance, Finance, Training, Process Improvement, Invoicing, Microsoft Word
Education
Long Beach City College 2000 — 2002
Pre-Nursing Studies
APSB July 2010 - Present
Assurant Specialty Property 2001 - 2008
Skills
Liability, Claim, Insurance, Workers Compensation, Risk Management, Professional Liability, Claims Management, Legal Liability, Property & Casualty..., Reinsurance, Public Speaking, Underwriting, Employment Law, Employment..., Employment Law..., Employment Contracts, Employment Practices..., Human Resources, HR Policies, HR Management, Employee Benefits, Customer Service, Management
Education
Loyola University New Orleans College of Law 1993 — 1996
Juris Doctor, Civil Law
Assurant Specialty Property April 2013 - Present
Assurant Specialty Property September 2008 - March 2013
Assurant Specialty Property 2002 - 2008
AEGON Americas June 1995 - July 2000
Skills
Process Improvement, Customer Service, Cross-functional Team..., Insurance, Call Centers, Visio, Six Sigma, Operations Management, Business Analysis, Lotus Notes, Access, Risk Management, Process Management, Team Building, Business Process..., Performance Management, Change Management, Management, Outsourcing, Vendor Management
Education
Ohio Dominican University 2006 — 2008
Bachelor of Science (B.S.), Business Management
Assurant Specialty Property 1999 - 2012
Skills
Typing, Filing, PowerPoint, Microsoft Excel, Data Entry, Cashiers, Bookkeeping
Education
Limestone College 2009 — 2014
Still attening, Social Work
West Florence High School 1974 — 1977
Diploma
JPMorgan Chase 2009 - Present
UDSA Cotton Division November 1994 - October 2009
Assurant Specialty Property April 2006 - February 2009
Skills
Banking, Credit, Loans, Mortgage Lending, Financial Services, Credit Analysis, Data Entry, Manufacturing, Foreclosures, Bankruptcy, Payment Services, Customer Service, Asset Managment, Microsoft Excel, Microsoft Word
Education
Limestone College 2010 — 2012
Bachelor of Applied Science (BASc), Social Work
South Florence High 1990 — 1993
High School Diploma, Academics
BlueCross BlueShield of South Carolina June 2014 - Present
US Banccorp September 2013 - June 2014
JP Morgan Chase Bank June 2010 - June 2013
Assurant Specialty Property May 2008 - December 2008
Blue Cross Blue Shield/PGBA December 2007 - May 2008
Skills
Credit, Banking, Call Centers, Loans, Process Improvement, Mortgage Lending, Retail Banking, Risk Management, Business Analysis, Quality Assurance, Access, Financial Services, Accurate Data Entry, Online Data Entry, Data Entry, Foreclosures, Home Equity Loans, Fannie Mae, FHLMC, FHA, GSE, Prime and Non Prime..., Health Insurance, Sales, Customer Service, Insurance, Analysis, Time Management, Mortgage Servicing
Education
Kaplan University 2011 — 2012
Associate's degree
Kaiser Permanente February 2015 - Present
Kaiser Permanente November 2013 - February 2015
Kaiser Permanente February 2010 - November 2013
Assurant Specialty Property June 2006 - February 2010
Skills
Customer Service, Hospitals, Leadership, Project Management, Microsoft Excel, Strategic Planning, Process Improvement, Healthcare Management, Training, Microsoft Word
Education
La Roche College
Master's degree, Human Resources Management and Services
Assurant Specialty Property November 2008 - Present
Assurant Specialty Property October 2006 - November 2008
Assurant Specialty Property September 2004 - October 2006
Skills
Financial Statements, Finance, Accounts Receivable, Accounting, CRM
Education
Kennesaw State University 1992 — 1997
Bachelor of Business Administration (BBA), Accounting
Assurant Specialty Property 1993 - Present
Skills
Claim, Liability, Insurance, Claims Management, Subrogation, Property & Casualty..., Casualty, Workers Compensation, Property Damage, Legal Liability, Litigation Management, Claim Investigation, General Insurance, Commercial Insurance, Fraud
Education
Nova Southeastern University
Bachelor of Science (BS), Business, Management
Assurant Specialty Property November 2013 - Present
Montgomery County Department of Job And Family Services September 2013 - Present
Walmart February 2013 - June 2013
Impact Resource Group June 2006 - May 2009
Skills
Retail, Retail Sales, Customer Service, Cashiering, Store Operations, Customer Satisfaction, Store Management, Merchandising, Visual Merchandising
Education
Mid Michigan Community College 2011 — 2012
Radiology
Sinclair Community College 2009 — 2010
Radiology
Assurant Specialty Property Branch Account ManagerCitiDecember 2007 - October 2011
Skills
Insurance
Education
Jones International University 2011 — 2016
N/A, Medical/Health Management and Clinical Assistant/Specialist
Lovitt & Touché, Inc. July 2013 - Present
Assurant Specialty Property October 2001 - July 2013
Chandler Police Department October 2000 - October 2001
Santa Cruz County Clerk of the Superior Court January 1997 - October 2000
Skills
Insurance, Customer Service, Account Managment, Organizational...
Education
Ford School of Insurance 2013 — 2014
Property & Causalty Insurance
Mesa Community College 2002 — 2004
Associate's Degree, Business Administration and Management, General