Asurion Inc
Industry: Company
DescriptionAsurion, LLC is a privately held company based in Nashville, Tennessee that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 17,000 employees serving 280 million consumers. Headquarters: Nashville, TN Number of employees: 17,000 Founded: 1994, Silicon Valley, CA Area served: World Subsidiaries: Soluto, ServiceBench, Inc., Parent organization: NEW Asurion Corporation
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Asurion Inc Employees
Employee
Years
Job
Industry
Thomas Gallacher Thomas Gallacher's Asurion Inc Experience September 2012 - Present
Job Client Manager, Fred Meyer Stores at Asurion
Industry Retail
Experience
Asurion Inc September 2012 - Present
LEGO Brand Retail August 2005 - May 2012
Borders March 2002 - December 2004
Office Max 1999 - 2002
Skills
Management, Inventory Management, Customer Service, Profit/Loss..., Recruiting, Planogram Development, Building High..., Store Management, Customer Satisfaction, Human Resources, Loss Prevention, Visual Merchandising, Inventory Control, Training, Train New Employees, POS, Inventory, Data Entry, Train Employees, Employee Engagement, Staff Development, Operations Management, Office Management, Problem Solving, Merchandising, Succession Planning, Business Planning, Customer Retention, Retail Sales, Employee Management, Team Leadership, Team Management, Retail, Train Others, Leadership, Team Building, Hiring, Sales Management, Profit, Interviews
Education
University of Phoenix 2006 — 2009
Bachelor of Science (B.S.), Business Management
Asurion Inc September 2012 - Present
LEGO Brand Retail August 2005 - May 2012
Borders March 2002 - December 2004
Office Max 1999 - 2002
Skills
Management, Inventory Management, Customer Service, Profit/Loss..., Recruiting, Planogram Development, Building High..., Store Management, Customer Satisfaction, Human Resources, Loss Prevention, Visual Merchandising, Inventory Control, Training, Train New Employees, POS, Inventory, Data Entry, Train Employees, Employee Engagement, Staff Development, Operations Management, Office Management, Problem Solving, Merchandising, Succession Planning, Business Planning, Customer Retention, Retail Sales, Employee Management, Team Leadership, Team Management, Retail, Train Others, Leadership, Team Building, Hiring, Sales Management, Profit, Interviews
Education
University of Phoenix 2006 — 2009
Bachelor of Science (B.S.), Business Management
Anand Marathe Anand Marathe's Asurion Inc Experience April 2006 - August 2006
Job Business System Analyst
Industry Electrical/Electronic Manufacturing
Experience
FEI Company December 2014 - Present
Asteelflash April 2014 - November 2014
ekSource Technologies, Inc April 2013 - April 2014
Watts Water Technologies August 2012 - March 2013
Accenture January 2012 - August 2012
Filtration Group LLC June 2007 - December 2011
Satyam Computer Services August 2006 - May 2007
Ignify April 2006 - August 2006
Asurion Inc April 2006 - August 2006
Capgemini Consulting India Ltd. October 2005 - April 2006
Skills
ERP/CRM, Business Intelligence, RDBMS, Supply Chain Management, Project Management, Enterprise Software, Training, Teamwork, Social Skills, ERP, Business Process, QAD, Management, Software Project..., Requirements Analysis, Business Analysis, Integration, EDI, Progress 4GL, Business Process..., requiremen, Business Development, CRM, Team Leadership, Progress, MFGPRO, Analysis, Databases, Process Improvement, IT Management, Crystal Reports, SAP, SDLC, IT Strategy, Six Sigma, Recruiting, Software Documentation, Enterprise Architecture, Vendor Management, Requirements Gathering, SharePoint, Oracle E-Business Suite, Data Migration, Systems Analysis, Database Design, Software Development, Data Warehousing, SQL, Software Implementation, Microsoft SQL Server
Education
Datapro Inforworld Ltd. 1995 — 1997
Professional Diploma in Software Engineering
University of Mumbai 1991 — 1996
Bachelors
FEI Company December 2014 - Present
Asteelflash April 2014 - November 2014
ekSource Technologies, Inc April 2013 - April 2014
Watts Water Technologies August 2012 - March 2013
Accenture January 2012 - August 2012
Filtration Group LLC June 2007 - December 2011
Satyam Computer Services August 2006 - May 2007
Ignify April 2006 - August 2006
Asurion Inc April 2006 - August 2006
Capgemini Consulting India Ltd. October 2005 - April 2006
Skills
ERP/CRM, Business Intelligence, RDBMS, Supply Chain Management, Project Management, Enterprise Software, Training, Teamwork, Social Skills, ERP, Business Process, QAD, Management, Software Project..., Requirements Analysis, Business Analysis, Integration, EDI, Progress 4GL, Business Process..., requiremen, Business Development, CRM, Team Leadership, Progress, MFGPRO, Analysis, Databases, Process Improvement, IT Management, Crystal Reports, SAP, SDLC, IT Strategy, Six Sigma, Recruiting, Software Documentation, Enterprise Architecture, Vendor Management, Requirements Gathering, SharePoint, Oracle E-Business Suite, Data Migration, Systems Analysis, Database Design, Software Development, Data Warehousing, SQL, Software Implementation, Microsoft SQL Server
Education
Datapro Inforworld Ltd. 1995 — 1997
Professional Diploma in Software Engineering
University of Mumbai 1991 — 1996
Bachelors
Donnie Coward Donnie Coward's Asurion Inc Experience August 2012 - Present
Job Student at Middle Tennessee State University
Industry Apparel & Fashion
Experience
Asurion Inc August 2012 - Present
From Geek To Urban Clothing May 2010 - Present
Lewis Bakery May 2011 - August 2011
Volunteer Headstart Preschool August 2010 - May 2011
Priest Lake Summer Camp June 2010 - August 2010
Ci-Ci's Pizza Buffet September 2008 - May 2010
Skills
Management, Marketing, Fashion, Team Leadership
Education
Middle Tennessee State University 2012 — 2014
Bachelor's degree, Business Administration and Management, General
The University of Tennessee at Chattanooga 2010 — 2011
Middle Tennessee State University
Business Management
The University of Tennessee at Chattanooga
Asurion Inc August 2012 - Present
From Geek To Urban Clothing May 2010 - Present
Lewis Bakery May 2011 - August 2011
Volunteer Headstart Preschool August 2010 - May 2011
Priest Lake Summer Camp June 2010 - August 2010
Ci-Ci's Pizza Buffet September 2008 - May 2010
Skills
Management, Marketing, Fashion, Team Leadership
Education
Middle Tennessee State University 2012 — 2014
Bachelor's degree, Business Administration and Management, General
The University of Tennessee at Chattanooga 2010 — 2011
Middle Tennessee State University
Business Management
The University of Tennessee at Chattanooga
Emil Fleyshman's Asurion Inc Experience May 2008 - October 2010
Job Advantage Account Manager at TMobile USA
Industry Wireless
Experience
T-Mobile July 2015 - Present
Clean Rite Centers, LLC September 2012 - Present
Smarte Carte January 2012 - September 2012
Genesis Worldwide/American Express Travel October 2010 - January 2012
ASURION INC May 2008 - October 2010
T-Mobile USA August 2004 - May 2008
Wireless July 2001 - August 2004
Skills
Sales, Retail, CRM, Cross-functional Team..., Wireless, Telecommunications, Direct Sales, Account Management, Solution Selling, Sales Management, Mobile Devices, Call Center, Training, Recruiting, Inventory Management, Customer Service, Employee Training, Merchandising, Advertising, Marketing, Pricing, Sales Presentations, Talent Acquisition, Insurance, Call Centers, Customer Satisfaction, Leadership, Management
Education
St. John's University 1996 — 2001
Bachelor of Arts, Psychology
St. John's University 1996 — 2001
Bachelor of Arts, Psychology
University of Phoenix
Masters of Business Administration 2008, Present
University of Phoenix
Masters of Business Administration 2008, Present
T-Mobile July 2015 - Present
Clean Rite Centers, LLC September 2012 - Present
Smarte Carte January 2012 - September 2012
Genesis Worldwide/American Express Travel October 2010 - January 2012
ASURION INC May 2008 - October 2010
T-Mobile USA August 2004 - May 2008
Wireless July 2001 - August 2004
Skills
Sales, Retail, CRM, Cross-functional Team..., Wireless, Telecommunications, Direct Sales, Account Management, Solution Selling, Sales Management, Mobile Devices, Call Center, Training, Recruiting, Inventory Management, Customer Service, Employee Training, Merchandising, Advertising, Marketing, Pricing, Sales Presentations, Talent Acquisition, Insurance, Call Centers, Customer Satisfaction, Leadership, Management
Education
St. John's University 1996 — 2001
Bachelor of Arts, Psychology
St. John's University 1996 — 2001
Bachelor of Arts, Psychology
University of Phoenix
Masters of Business Administration 2008, Present
University of Phoenix
Masters of Business Administration 2008, Present
Ryan Shepherd Ryan Shepherd's Asurion Inc Experience May 2007 - August 2007
Job Account Executive | Helping Customers Achive More Through Innovative Technology
Industry Computer Software
Experience
Microsoft June 2015 - Present
Vanderbilt Owen Graduate School of Management August 2013 - May 2015
3M April 2014 - August 2014
Groupon January 2012 - July 2013
Chicago Youth Lacrosse April 2010 - August 2012
CF Industries November 2010 - October 2011
AT&T Mobility January 2009 - October 2010
AT&T August 2008 - December 2008
ASURION INC May 2007 - August 2007
Avondale Partners June 2005 - August 2005
Skills
Sales, Marketing, Sales Operations, Solution Selling, Marketing Strategy, Account Management, Cloud Computing, B2B, Enterprise Software, Strategy, Cold Calling, Market Research, Salesforce.com, Sales Process, Consumer Products, Direct Sales, Category Insights, Advertising, FMCG, ERP, Customer Satisfaction, Management, CRM, SaaS, Manufacturing, Customer Service, Enterprise Technology..., IT Strategy, Sales Strategy, Business Intelligence, Enterprise Solution...
Education
Vanderbilt University - Owen Graduate School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Marketing and Strategy
University of Notre Dame 2004 — 2008
Bachelor of the Arts Degree, History
Trinity College Dublin 2006 — 2006
Summer School of Irish Studies, Irish Studies
Montgomery Bell Academy 1998 — 2004
Microsoft June 2015 - Present
Vanderbilt Owen Graduate School of Management August 2013 - May 2015
3M April 2014 - August 2014
Groupon January 2012 - July 2013
Chicago Youth Lacrosse April 2010 - August 2012
CF Industries November 2010 - October 2011
AT&T Mobility January 2009 - October 2010
AT&T August 2008 - December 2008
ASURION INC May 2007 - August 2007
Avondale Partners June 2005 - August 2005
Skills
Sales, Marketing, Sales Operations, Solution Selling, Marketing Strategy, Account Management, Cloud Computing, B2B, Enterprise Software, Strategy, Cold Calling, Market Research, Salesforce.com, Sales Process, Consumer Products, Direct Sales, Category Insights, Advertising, FMCG, ERP, Customer Satisfaction, Management, CRM, SaaS, Manufacturing, Customer Service, Enterprise Technology..., IT Strategy, Sales Strategy, Business Intelligence, Enterprise Solution...
Education
Vanderbilt University - Owen Graduate School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Marketing and Strategy
University of Notre Dame 2004 — 2008
Bachelor of the Arts Degree, History
Trinity College Dublin 2006 — 2006
Summer School of Irish Studies, Irish Studies
Montgomery Bell Academy 1998 — 2004
Nicholas Ritchie's Asurion Inc Experience November 2006 - August 2009
Job Senior Business Analyst at Broadcast Music, Inc.
Industry Information Technology and Services
Experience
Broadcast Music, Inc. June 2012 - Present
Active Network August 2009 - June 2012
ASURION, INC November 2006 - August 2009
QUALIFACTS, INC February 2004 - November 2006
Independent Consultant September 2003 - February 2004
JUSTICE INFORMATION SYSTEMS May 2002 - September 2003
KRB MUSIC COMPANIES, INC August 1999 - May 2002
MAIN STREET PRODUCTION COMPANY February 1996 - August 1999
Skills
Software Documentation, Business Analysis, Agile Methodologies, Microsoft SQL Server, Quality Assurance, Project Management, Data Warehousing, Healthcare, ETL, SDLC, Requirements Gathering, Scrum, SharePoint, SQL, .NET, Troubleshooting, Programming, Logistics, Video Production, Music Publishing, Songwriting, Pro Tools, Crystal Reports, Requirements Analysis, Recording, Data Analysis, Business Intelligence, MS Project, ITIL, Integration, Software Development, Database Administration, Agile, SQL Server, Documentation, Application Development, IBM Rational Tools, Salesforce.com..., Salesforce Training
Education
Middle Tennessee State University 1991 — 1996
B.S, Mass Communications
Broadcast Music, Inc. June 2012 - Present
Active Network August 2009 - June 2012
ASURION, INC November 2006 - August 2009
QUALIFACTS, INC February 2004 - November 2006
Independent Consultant September 2003 - February 2004
JUSTICE INFORMATION SYSTEMS May 2002 - September 2003
KRB MUSIC COMPANIES, INC August 1999 - May 2002
MAIN STREET PRODUCTION COMPANY February 1996 - August 1999
Skills
Software Documentation, Business Analysis, Agile Methodologies, Microsoft SQL Server, Quality Assurance, Project Management, Data Warehousing, Healthcare, ETL, SDLC, Requirements Gathering, Scrum, SharePoint, SQL, .NET, Troubleshooting, Programming, Logistics, Video Production, Music Publishing, Songwriting, Pro Tools, Crystal Reports, Requirements Analysis, Recording, Data Analysis, Business Intelligence, MS Project, ITIL, Integration, Software Development, Database Administration, Agile, SQL Server, Documentation, Application Development, IBM Rational Tools, Salesforce.com..., Salesforce Training
Education
Middle Tennessee State University 1991 — 1996
B.S, Mass Communications
Noel Hwang's Asurion Inc Experience October 2009 - December 2012
Job
Industry Automotive
Experience
Antioch Auto Center (Antioch, TN) August 2014 - Present
VACO Resources January 2013 - August 2013
Asurion Inc October 2009 - December 2012
Asurion December 2008 - September 2009
Dell Inc November 2004 - November 2008
Dell Inc August 2002 - October 2004
Dell Inc July 1998 - July 2002
Siemens Business Communications Systems, Inc. May 1996 - June 1998
Dell Inc. May 1991 - April 1996
Skills
Forecasting, Financial Modeling, Business Process..., Financial Analysis, Process Improvement, Analytics, Business Analysis, Finance, Hyperion Enterprise, Financial Reporting, Cross-functional Team..., Sarbanes-Oxley Act, Strategic Financial..., Vendor Management, Hyperion Planning, Business Intelligence, Data Analysis, Budgets, Variance Analysis, Business Strategy, Business Planning, Competitive Analysis, Strategy, Pricing, Access, Analysis, Acquisition Integration, Managerial Finance, Internal Controls, Talent Acquisition, Talent Management, Facilities Management, Project Management, Failure Analysis, Root Cause Analysis, Team Building, Team Leadership
Education
The University of Texas at Austin 1987 — 1991
Bachelor of Business Administration (B.B.A.), Finance and International Business
American-Nicaraguan School 1981 — 1987
Antioch Auto Center (Antioch, TN) August 2014 - Present
VACO Resources January 2013 - August 2013
Asurion Inc October 2009 - December 2012
Asurion December 2008 - September 2009
Dell Inc November 2004 - November 2008
Dell Inc August 2002 - October 2004
Dell Inc July 1998 - July 2002
Siemens Business Communications Systems, Inc. May 1996 - June 1998
Dell Inc. May 1991 - April 1996
Skills
Forecasting, Financial Modeling, Business Process..., Financial Analysis, Process Improvement, Analytics, Business Analysis, Finance, Hyperion Enterprise, Financial Reporting, Cross-functional Team..., Sarbanes-Oxley Act, Strategic Financial..., Vendor Management, Hyperion Planning, Business Intelligence, Data Analysis, Budgets, Variance Analysis, Business Strategy, Business Planning, Competitive Analysis, Strategy, Pricing, Access, Analysis, Acquisition Integration, Managerial Finance, Internal Controls, Talent Acquisition, Talent Management, Facilities Management, Project Management, Failure Analysis, Root Cause Analysis, Team Building, Team Leadership
Education
The University of Texas at Austin 1987 — 1991
Bachelor of Business Administration (B.B.A.), Finance and International Business
American-Nicaraguan School 1981 — 1987
Anita Clark's Asurion Inc Experience 2004 - January 2011
Job Sr, Manager, Process Engineering, CareVoice Applications at Asurion
Industry Insurance
Experience
Asurion January 2011 - Present
Asurion, Inc 2004 - January 2011
Mark Clark Consulting 2000 - 2004
First American Corporation 1996 - 2000
State of Tennessee 1988 - 1996
US Army 1980 - 1987
Skills
Personnel Management, Mentoring, Project Planning, Project Management, Project Portfolio..., Project Delivery, Analytics, Customer Service, Key Performance..., Leadership, Problem Solving, Strategic Planning, Telephony Concepts, Intelligent Call Routing, IVR, User Experience Design, Call Centers, Cross-functional Team..., Management, Process Improvement, Software Documentation, Telecommunications, Vendor Management, PMP
Education
Webster University (AT) 1981 — 1982
MA, Management
Tennessee Technological University 1976 — 1980
BS, Computer Science
Asurion January 2011 - Present
Asurion, Inc 2004 - January 2011
Mark Clark Consulting 2000 - 2004
First American Corporation 1996 - 2000
State of Tennessee 1988 - 1996
US Army 1980 - 1987
Skills
Personnel Management, Mentoring, Project Planning, Project Management, Project Portfolio..., Project Delivery, Analytics, Customer Service, Key Performance..., Leadership, Problem Solving, Strategic Planning, Telephony Concepts, Intelligent Call Routing, IVR, User Experience Design, Call Centers, Cross-functional Team..., Management, Process Improvement, Software Documentation, Telecommunications, Vendor Management, PMP
Education
Webster University (AT) 1981 — 1982
MA, Management
Tennessee Technological University 1976 — 1980
BS, Computer Science
Andrew Weinberg's Asurion Inc Experience August 2007 - Present
Job Sr. Infrasructure Architect at Asurion, Inc
Industry Information Technology and Services
Experience
Asurion, Inc August 2007 - Present
Two Degrees December 2006 - May 2007
Microsoft/Volt Technical Services August 2005 - August 2006
Microsoft/Volt Technical Services April 2004 - April 2005
Microsoft, Inc June 1998 - February 2004
ST Labs, Inc August 1996 - May 1998
Keane, Inc August 1995 - August 1996
Skills
Disaster Recovery, Windows Server, Software Deployment, Enterprise Architecture, Data Center, Cloud Computing, Virtualization, System Deployment, Integration, Program Management, SharePoint, VMware, Vendor Management, IT Strategy, Project Management, IT Operations, Active Directory, Process Improvement, Cross-functional Team..., Microsoft Technologies, Product Management, High Availability, Release Management, Servers, Windows, System Administration, Computer Hardware, Troubleshooting, Solution Architecture, Technical Architecture, Microsoft SQL Server, IIS, Enterprise Software, Team Leadership, Databases, Firewalls, SDLC, Management
Education
University of Phoenix
Business Information Systems
Bellevue Community College 1990 — 1991
Business Administration
Washington State University 1986 — 1988
General Studies, Technical and engineering drafting
Washington State University
Business Administration, Mechanical Engineering
Asurion, Inc August 2007 - Present
Two Degrees December 2006 - May 2007
Microsoft/Volt Technical Services August 2005 - August 2006
Microsoft/Volt Technical Services April 2004 - April 2005
Microsoft, Inc June 1998 - February 2004
ST Labs, Inc August 1996 - May 1998
Keane, Inc August 1995 - August 1996
Skills
Disaster Recovery, Windows Server, Software Deployment, Enterprise Architecture, Data Center, Cloud Computing, Virtualization, System Deployment, Integration, Program Management, SharePoint, VMware, Vendor Management, IT Strategy, Project Management, IT Operations, Active Directory, Process Improvement, Cross-functional Team..., Microsoft Technologies, Product Management, High Availability, Release Management, Servers, Windows, System Administration, Computer Hardware, Troubleshooting, Solution Architecture, Technical Architecture, Microsoft SQL Server, IIS, Enterprise Software, Team Leadership, Databases, Firewalls, SDLC, Management
Education
University of Phoenix
Business Information Systems
Bellevue Community College 1990 — 1991
Business Administration
Washington State University 1986 — 1988
General Studies, Technical and engineering drafting
Washington State University
Business Administration, Mechanical Engineering
Mark Stoney's Asurion Inc Experience May 2007 - April 2010
Job Sr. Project Manager Contractor at Kirklands Home Decor
Industry Insurance
Experience
Kirklands Home Decor August 2010 - Present
Asurion Inc. May 2007 - April 2010
Asurion Insurance Service, Inc May 2007 - April 2010
O'Charley's Inc January 2006 - April 2007
O'Charley's Restaurants September 2002 - January 2006
General Motors Corporation October 2001 - September 2002
GE - Global eXchange Services (GXS) July 2000 - June 2001
Saturn IS&S February 1999 - July 2000
Saturn Corporation March 1994 - July 2000
Saturn Corporation March 1994 - January 1999
Education
Trevecca Nazarene University 1998 — 1999
Bachelor of Arts, Management & Human Resources
Middle Tennessee State University 1993 — 1999
Bachelor of Science; applied toward B.A, Management Information Systems
Oakland Community College 1983 — 1985
Associate of Applied Science, Computer Science - Systems Analysis
Kirklands Home Decor August 2010 - Present
Asurion Inc. May 2007 - April 2010
Asurion Insurance Service, Inc May 2007 - April 2010
O'Charley's Inc January 2006 - April 2007
O'Charley's Restaurants September 2002 - January 2006
General Motors Corporation October 2001 - September 2002
GE - Global eXchange Services (GXS) July 2000 - June 2001
Saturn IS&S February 1999 - July 2000
Saturn Corporation March 1994 - July 2000
Saturn Corporation March 1994 - January 1999
Education
Trevecca Nazarene University 1998 — 1999
Bachelor of Arts, Management & Human Resources
Middle Tennessee State University 1993 — 1999
Bachelor of Science; applied toward B.A, Management Information Systems
Oakland Community College 1983 — 1985
Associate of Applied Science, Computer Science - Systems Analysis
Jennifer Adams's Asurion Inc Experience August 2010 - May 2011
Job Confidential
Industry Information Technology and Services
Experience
Confidential September 2013 - Present
Kelly Services, Inc. November 2013 - April 2014
IBEX Global May 2013 - July 2013
InnLink/Travlynx April 2013 - May 2013
1721 Consulting Inc. June 2011 - March 2013
Kmart Corporation November 2012 - December 2012
CVS/Caremark July 2011 - August 2012
Asurion Inc. August 2010 - May 2011
GSD Dell Government March 2010 - August 2010
Enterprise Holdings Inc. 2009 - 2010
Skills
Windows, Customer Service, Computer Hardware, Call Center, Direct Sales, Management, Training & Development, Marketing, Business Process, Business Analysis, Acquisitions, Budget Forecasts, Inventory Management, Software Solutions, Software Deployment, Network Devices, Network Administration, System Setup, Hardware Analysis, Hardware Infrastructure, Hardware Deployments, Process Improvement, Process Architecture, Mobile Infrastructure, Mobile Enterprise, Mobile Networking, Audio Engineering, Audio Visual Integration, Audio Visual Support, Visual Arts, Performance Benchmarking, Productivity, Quality Auditing, IPO, Technical Product..., Production Launch, Queue Management, Service Management, Service Delivery, Active Directory, Server Maintenance, Troubleshooting, Remote User Support, Analytic Reporting, Metrics Reporting, Unix Operating Systems, Microsoft Applications, Operations Management, Service Level Management, Call Centers
Education
Nashville State Community College - Nashville 1997 — 1998
Marketing Major w/Minor in Psychology
Macomb Community College 1992 — 1995
Marketing Major w/Minor in Psychology
Henry Ford II High School 1987 — 1991
Diploma
Confidential September 2013 - Present
Kelly Services, Inc. November 2013 - April 2014
IBEX Global May 2013 - July 2013
InnLink/Travlynx April 2013 - May 2013
1721 Consulting Inc. June 2011 - March 2013
Kmart Corporation November 2012 - December 2012
CVS/Caremark July 2011 - August 2012
Asurion Inc. August 2010 - May 2011
GSD Dell Government March 2010 - August 2010
Enterprise Holdings Inc. 2009 - 2010
Skills
Windows, Customer Service, Computer Hardware, Call Center, Direct Sales, Management, Training & Development, Marketing, Business Process, Business Analysis, Acquisitions, Budget Forecasts, Inventory Management, Software Solutions, Software Deployment, Network Devices, Network Administration, System Setup, Hardware Analysis, Hardware Infrastructure, Hardware Deployments, Process Improvement, Process Architecture, Mobile Infrastructure, Mobile Enterprise, Mobile Networking, Audio Engineering, Audio Visual Integration, Audio Visual Support, Visual Arts, Performance Benchmarking, Productivity, Quality Auditing, IPO, Technical Product..., Production Launch, Queue Management, Service Management, Service Delivery, Active Directory, Server Maintenance, Troubleshooting, Remote User Support, Analytic Reporting, Metrics Reporting, Unix Operating Systems, Microsoft Applications, Operations Management, Service Level Management, Call Centers
Education
Nashville State Community College - Nashville 1997 — 1998
Marketing Major w/Minor in Psychology
Macomb Community College 1992 — 1995
Marketing Major w/Minor in Psychology
Henry Ford II High School 1987 — 1991
Diploma
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY