Atos IT Solutions and Services A/S
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Atos IT Solutions and Services A/S Employees
Atos IT Solutions and Services A/S March 2006 - Present
Xerox 2006 - 2015
Statefarm 2004 - 2005
Skills
Outsourcing, Call Centers, Vendor Management, IT Service Management, Process Improvement, ITIL, SDLC, Disaster Recovery, Active Directory, Requirements Analysis, IT Management, Integration, Oracle, IT Strategy, Call Center, Team Leadership, Six Sigma, Microsoft SQL Server, SQL, Unix, Servers, Technical Support, Troubleshooting, Networking, Business Process...
Education
University of Phoenix 2013 — 2015
Bachelor’s Degree, Computer and Information Systems Security/Information
Collins College 2003 — 2004
Computer Science
Chilne High School
Chilne High School
TTTech Computertechnik AG October 2014 - Present
Fundación Firmm España May 2014 - Present
Atos IT Solutions and Services A/S July 2012 - June 2013
Atos IT Solutions and Services A/S July 2011 - June 2012
Siemens June 2010 - June 2011
RM International August 2008 - August 2009
Skills
Human Resources, Employer Branding, Strategic Human..., Recruiting, Recruitment Advertising, Human Resource..., Communication Skills, Innovation Management, Corporate Social..., Social Media
Education
Fachhochschule Wien der WKW 2012 — 2014
Master's degree, Executive Management
Universitat Internacional de Catalunya 2013 — 2014
-, Erasmus Semester
Fachhochschule Wien der WKW 2008 — 2011
Bachelor's degree, Human Resources and Knowledge Management, Excellent
Unitec Institute of Technology 2009 — 2009
-, Semester abroad
Atos January 2015 - Present
Atos IT Solutions and Services A/S 2004 - December 2014
Telenor Group 2000 - 2003
IBM 1992 - 2000
Skills
Outsourcing, Business Analysis, Service Management, Business Strategy, Start-ups, Channel Partners, Solution Selling, Finance, Partner Management, SaaS, Team Management, Business Process, Marketing Management, New Business Development, Enterprise Software, Management, CRM, Team Leadership, Consulting, Contract Negotiation, Strategy, Financial Services, Business Process..., Marketing Strategy, Cross-functional Team..., Mergers & Acquisitions, Business Planning, Vendor Management, Product Marketing, Sales Management, Negotiation, Business Intelligence, Product Management, Change Management, Operations Management, Requirements Analysis, IT Strategy, Risk Management, Customer Service, Strategic Planning, Software Project..., Account Management, Data Center, Banking, Budgets, Mobile Devices, Business Development, Analysis, Management Consulting, Cloud Computing
Education
Stockholm School of Economics 2001 — 2002
Diploma, Management
The Chartered Institute of Marketing London 1998 — 2000
Advanced certificate, Marketing Management Practice
Slovenská technická univerzita v Bratislave 1979 — 1984
Diploma, Microcomputer Measurement Systems
Atos IT Solutions and Services A/S November 2008 - Present
Stellar Microelectronics July 2008 - November 2008
Stellar Microelectronics March 2008 - July 2008
Tavistock Life Sciences March 2008 - July 2008
Triumph Actuation Systems UK + IOM Ltd December 2004 - July 2006
Skills
Outsourcing, Program Management, Process Improvement, Project Management, Vendor Management, Service Delivery, Account Management, Change Management, Managed Services, Business Process..., Contract Negotiation, IT Service Management, Contract Management, Risk Management, Strategy
Education
University of California, San Diego - The Rady School of Management 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General, 3.7
University of California, Berkeley 1999 — 2003
Bachelor's degree, Political Economy, 3.83
Peking University 2001 — 2002
Chinese Language and Literature
Atos IT Solutions and Services A/S 2015 - Present
Soto's Automotive March 2012 - Present
Xerox Corporation 2015 - 2015
G6 Hospitality, LLC 2013 - 2014
Xerox Corporation 2010 - 2012
Xerox Corporation 2000 - 2010
Xerox Corporation 2000 - 2000
Xerox Corporation 1995 - 2000
Xerox Corporation 1988 - 1995
Xerox Corporation 1983 - 1988
Skills
Quality, Organizing, Communication, Business Operations, Sales Support, Bid Process Management, Project Management, Problem Solving, Operational Efficiency, Results Focused, Leadership, Writing, Customer Service, Learning, Word, Excel, PowerPoint, Access, Microsoft Excel, Microsoft Word, Sales Operations, PPC Bid Management, Management, Sales Management, Result Oriented, Team Leadership, Analysis, Software Documentation, System Administration, Project Planning, Contract Negotiation, Cross-functional Team..., Team Building, Forecasting, Selling, Training, Sales, Operations Management, Time Management, Teamwork, Budgets, Visio, Proposal Writing, Networking, Human Resources, Salesforce.com, New Business Development, CRM, Managed Services, Pricing
Education
The University of Texas at Arlington
Master of Arts, Sociology
University of Kentucky
Bachelor, Business Administration ~ Marketing
Valparaiso University
Liberal Arts
Microsoft January 2014 - Present
Prithvi Catalytic November 2012 - December 2013
Covestic July 2012 - November 2012
Atos IT Solutions and Services A/S January 2012 - June 2012
Siemens IT Solutions and Services September 2011 - December 2011
Volt Technical Resources May 2010 - May 2011
Wimmer Solutions March 2009 - September 2009
Wimmer Solutions July 2008 - March 2009
Quorum Review November 2005 - September 2007
Skills
Active Directory, SharePoint, SQL, Microsoft SQL Server, Windows Server, Databases, HTML, Project Management
Education
Colgate University 2001 — 2005
BA, The Classics
Bellevue College
Certificate, Database Administration, Business Intelligence, Database Development
Sears Holdings Corporation June 2014 - Present
Michigan State University January 2011 - April 2014
Alcoa May 2013 - August 2013
Atos IT Solutions and Services A/S May 2012 - August 2012
Skills
Leadership, Data Analysis, Microsoft Office, Team Leadership, Time Management, Microsoft Excel, Oracle, Energetic Leader, JDA, Positive Work..., Supply Chain, Logistics, Inventory Control
Education
Michigan State University 2010 — 2014
Bachelor's Degree, Supply Chain Management, 3.7/4.0
Atos February 2014 - Present
Atos IT Solutions and Services A/S 2003 - February 2014
Siemens IT Solutions and Services 2001 - 2003
Siemens IT Solutions and Services 1999 - 2001
Skills
End-to-End Project..., Staff Development, Train Staff, Customer Service, Customer Satisfaction, Long-term Customer..., Client Billing, Supervisory Skills, Call Centers, Process Improvement, Process Efficiency, Mentoring Of Staff, Continuous Improvement, Complaint Management, Project Coordination, Leading Meetings, Team Leadership, Organizational..., Bikram Yoga, Mindfulness Meditation
Education
University of Scranton 1983 — 1987
Bachelor's degree, Psychology/Sociology
Atos IT Solutions and Services A/S Information Security AdministratorAtos IT Solutions and Services A/SMarch 2012 - Present
Independent Consultant/Technical Support Executive October 2011 - March 2012
ING/Xerox March 2011 - October 2011
Salesforce October 2010 - February 2011
Wiley and Sons June 2010 - September 2010
Enterprise Mobile/HLP Solutions January 2010 - May 2010
Xtreme Remodeling Services March 2009 - January 2010
Xerox September 2008 - March 2009
Compucom/Allergan February 2008 - August 2008
CSC/Raytheon Company December 2006 - January 2008
Skills
Active Directory, Vendor Management, XP, Computer Hardware, Servers, Visio, SharePoint, Troubleshooting, SDLC, Networking, Help Desk Support, Information Technology, Business Analysis, Laptops, System Administration, Operating Systems, IT Management, Switches, Linux, Databases, Visual Basic, Firewalls, Microsoft Exchange, IP, VPN, Technical Support, Network Administration, Lotus Notes, Software Installation, Network Security, Program Management, VMware, ITIL, Windows Server, Windows 7, Windows, Cisco Technologies, Software Documentation, VoIP, SQL, Disaster Recovery, Hardware, Routers, DHCP, Access, Data Center, Integration, Security, Printers, IIS
Education
University of North Texas 1996 — 1998
Bachelor's of Science
Elsie Roberston
University of North Texas
Business Administration
Atos IT Solutions and Services A/S Overall client satisfaction and delivery excellence.Account ExecutiveAtos IT Solutions and Services A/SAugust 2014 - Present
Atos January 2014 - Present
Atos January 2013 - January 2014
Atos January 2012 - January 2013
Siemens June 2009 - January 2013
HP January 2008 - June 2009
Hewlett Packard March 2002 - January 2008
Wang / Getronics Government Solutions December 2000 - March 2002
US Air Force February 1981 - February 2001
Skills
Data Center, IT Service Management, Process Improvement, Cloud Computing, Enterprise Software, IT Management, Servers, Telecommunications, Managed Services, Business Analysis, Infrastructure, Cross-functional Team..., Virtualization, Service Management, ITIL, Windows, Project Management, Management, PMP, Leadership, Call Centers, IT Outsourcing, Information Technology, IT Operations, Outsourcing, Integration, Vendor Management, Disaster Recovery, Team Leadership, Storage, Solution Architecture, Requirements Analysis, Troubleshooting, Security, Program Management, Service Delivery, Project Portfolio..., IT Strategy, PMO, Change Management, Incident Management
Education
Colorado Technical University 2002 — 2005
MBA, Executive, Business
Colorado Technical University 2002 — 2004
Masters in Project Mgmt, Project Management
Colorado Technical University 2002 — 2004
Masters in Technology Mgmt, Info Technology and leading IT team members
Peru State College 1992 — 1994
Bachelors in Business, Business
Atos IT Solutions and Services A/S October 2013 - Present
Infonova March 2012 - September 2013
ISIS Papyrus GmbH August 2007 - February 2012
ISIS Papyrus December 2005 - February 2007
Skills
SQL, Linux, Software Development, Project Management, Team Leadership, UML, PHP, Softwareentwicklung, Lösungsarchitektur, Anforderungsanalyse, Projektmanagement, Integration, Software-Projektleitung
Education
Technische Universität Wien / TU Wien 2001 — 2009
Dipl-Ing, Wirtschaftsinformatik
HLW Biedermannsdorf 1996 — 2001
Kulturtouristik
Kroger May 2015 - August 2015
PCMS Datafit February 2015 - April 2015
Atos IT Solutions and Services A/S November 2014 - March 2015
Time Warner Cable October 2013 - September 2014
University of Cincinnati May 2013 - August 2013
US Army June 2007 - June 2012
US Army November 2009 - March 2011
Skills
Help Desk Support, Technical Support, Project Management, Supervisory Skills, Military Experience, Customer Satisfaction, Inventory Management, Operations Management, Telecommunications, Customer Service, Virtual Private Networks, Microsoft Office, Leadership, Cisco Technologies, Avaya IP Telephony, Structured Cabling, Helpdesk Management, Troubleshooting, Technology Hardware..., Telephony, Broadcast Technology, Cable Television, Home Technology Support, Public Speaking, Crisis Management, Inventory Control, Sales, Microsoft Word, VMware Workstation, Oracle VirtualBox, Microsoft Excel, Health and Fitness, Cash Management, Store Operations, Retail, Call Centers, Software Installation, Hardware, Management, Training
Education
University of Cincinnati-Clermont College 2013 — 2014
Associate’s Degree, Network and System Administration/Administrator
American Military University
Certificate, Network and System Administration/Administrator
American Military University
Undergraduate Certificate, Cloud Computing
Milford High School
Atos IT Solutions and Services A/S March 2014 - Present
Atos IT Solutions and Services A/S June 2011 - February 2014
Siemens January 2008 - May 2011
Siemens March 2001 - December 2007
Siemens January 2000 - March 2001
Skills
Sales Finance, Account..., Financial Analysis, Financial Reporting, Billing Systems, Billing Process, Teamwork, Service Delivery, Vendor Management, Outsourcing, Integration, IT Service Management, SAP
Education
Johnson & Wales University 1999 — 2001
Baking and Pastry Arts/Baker/Pastry Chef
Ashland High School
Atos Canada July 2011 - Present
Atos IT Solutions and Services A/S July 2011 - Present
The Globe and Mail 2006 - 2015
Siemens IT Solutions and Services Pvt. Ltd. August 2008 - June 2011
Siemens IT Solutions Canada August 2006 - July 2008
Siemens IT Solutions India October 2004 - July 2006
Skills
SAP Implementation, SAP R/3, SAP ERP, Requirements Analysis, Business Intelligence, Pre-sales, Solution Architecture, Business Analysis, Program Management, SAP Netweaver, New Business Development, SAP BI, Offshore Management, SD, Business Process, SAP BW, ERP, Integration, Consulting
Education
Bharathiar University 1987 — 1991
BE, Electronics & Common engg
Singaram Pillai Hr Sec School
Atos IT Solutions and Services A/S October 2013 - Present
Atos October 2012 - September 2013
AtoS June 2011 - September 2012
Siemens IT Solutions and Services Pvt. Ltd. October 2004 - June 2011
Systex Systems 2002 - 2004
American Partners February 2000 - June 2002
Norigen Communications 1999 - 2000
Cossette Media 1998 - 1999
Onroad 1995 - 1998
Skills
Business Analysis, Data Center, Enterprise Architecture, IT Management, IT Outsourcing, IT Service Management, IT Strategy, ITIL, Infrastructure, Integration, Management, PMO, PMP, Software Project..., Telecommunications
Education
Project Management Institude
PMP
Humber College 2009 — 2010
Project Management Program
Siemens Academy 2007 — 2010
ITIL, SAP, Project Management, Leadership
University of Toronto 1993 — 1997
B.A., History
Atos IT Solutions and Services A/S January 2015 - August 2015
Microsoft (Contract) August 2014 - December 2014
Microsoft (Contract) March 2014 - August 2014
Microsoft (Contract) March 2012 - February 2013
Microsoft(Contract) May 2011 - June 2011
Microsoft (Contract) December 2010 - March 2011
Spacelabs Healthcare December 2007 - March 2009
West Valley Engineering January 2005 - December 2005
Skills
Business Intelligence, Microsoft SQL Server, Visio, SQL, Databases, Software Development, Business Analysis, Data Analysis, Access, Crystal Reports, T-SQL, Database Design, C#, SSIS, Testing, HTML, Process Improvement, Requirements Analysis, Business Requirements, SQL Server, SSRS, Database Administration, MDX, Power Pivot, DAX, Relational Data Modeling, Systems Analysis, Reporting & Analysis, Power View
Education
University of San Francisco
Master of Science, Computer Science
Bellevue College 2009 — 2013
Certificate, Relational Database Developer & Business Intelligence Developer, 3.88
Gurnick Academy of Medical Arts 2004 — 2006
Diagnostic Medical Sonography (ARDMS) Certificate program, Medical Sonography, 3.5
Atos IT Solutions and Services A/S June 2013 - Present
Atos IT Solutions and Services A/S May 2012 - June 2013
Atos IT Solutions and Services A/S July 2012 - May 2013
Atos IT Solutions and Services A/S October 2010 - July 2011
US Army 2001 - 2009
Stream 2006 - 2007
Skills
Management, Customer Service, Project Management, Team Leadership, Macintosh Technical..., Windows Technical..., Technical Writing, Technical Support, Technical Documentation, System Testing, User Acceptance Testing, User Administration, Windows Encryption, Password Resets, Ipconfig, Regedit, CCleaner, Malwarebytes, OS Migration, Desktop Optimization, Desktop Application..., Remote User Support, IT Documentation, Snow Leopard, Apple Safari, Apple Remote Desktop, Windows Remote Desktop, Desktop Imaging, VMware, Adobe Creative Suite, Adobe Acrobat, WAN, XP, Mountain Lion, Apple, Windows, Windows XP, Windows 7, IT Service Management
Education
Clackamas Community College 2009 — 2010
MFS Investment Management August 2015 - Present
Atos IT Solutions and Services A/S April 2014 - August 2015
Atos International December 2009 - April 2014
APT-Computers February 2012 - February 2013
Bell Micro February 2009 - December 2009
Nashoba Publishing February 2008 - February 2009
Skills
JavaScript, Microsoft Exchange, Troubleshooting, Active Directory, SQL, Operating Systems, Servers, Blackberry Enterprise..., C#, HTML, HTML 5, PHP, Bash, Linux, Windows, Windows Server, Exchange 2010/2007/2003, Apache, MySQL, Computer Hardware, Computer Repair, Computer Security, Web Design, Web Development, VMware, VDI, Virus Removal, OS X, Hardware, Windows 7, Ubuntu, DNS, DHCP, Blackberry, Disaster Recovery
Education
Westwood College of Technology 2009 — 2013
BS, Network Administration/Management
Dennis Yarmouth Regional High School 1997 — 2001
HS Diploma, work; Spanish, Math, Sciences
Southern New Hampshire University
Bachelor's of Science, Cyber Security
Ball State University July 2015 - Present
Atos IT Solutions and Services A/S June 2014 - July 2015
Staples February 1999 - June 2014
Staples February 1999 - June 2014
Ball State University August 2010 - January 2012
Delaware County Emergency Management Agency September 2009 - February 2011
Ball State University January 2009 - January 2011
Staples September 2002 - September 2006
Skills
Meteorology, Emergency Management, Sales Management, Social Media, Forecasting, Customer Service, Microsoft Office, Problem Solving, Word, GIS, Sales, Weather Forecasting, Microsoft Word, Social Networking, Management, Project Management, Data Analysis
Education
Ball State University 2007 — 2011
B.S, Meteorology
Cowan High School 1988 — 1997
Signature Technology Group August 2014 - Present
Atos International July 1999 - June 2013
Roche Pharmaceuticals July 1999 - June 2013
Atos IT Solutions and Services A/S July 1999 - June 2013
Skills
ITIL, Active Directory, Incident Management, Windows 7, IT Service Management, Disaster Recovery, IT Management, Windows Server, IT Operations, Service Delivery, Software Documentation, DNS, Service Desk, Troubleshooting, Technical Support, Help Desk Support, Microsoft Exchange, Process Improvement, Software Installation, Lotus Notes, XP, System Deployment, DHCP, HP, BMC Remedy, Windows XP, Information Technology, Blackberry
Education
Essex Community College
Associate's degree
Atos IT Solutions and Services A/S March 2012 - Present
Motricity May 2011 - January 2012
Starbucks Coffee Company December 2009 - May 2011
Starbucks Coffee Company December 2003 - December 2009
Starbucks Coffee Company May 2001 - December 2003
Spiegel 1999 - 2001
Spiegel 1998 - 1999
Eddie Bauer 1995 - 1998
Associated Grocers 1991 - 1995
Associated Grocers 1986 - 1991
Skills
Financial Managment, Incident Management, ITIL, IT Operations, Outsourcing, Retail, Vendor Management, IT Management, Vendor Relations, Security, Service Delivery, IT Service Management, Data Center, Program Management, IT Strategy, Process Improvement, Operating Systems, System Administration, Project Management, Cross-functional Team..., Disaster Recovery, SDLC
Education
Central Washington University 1976 — 1978
BA ed, Distributive Education
HP Professional Services
ITIL Foundation
ISC2
CISSP
Atos IT Solutions and Services A/S July 2015 - Present
Xerox January 2014 - June 2015
The New York Times December 2007 - July 2013
North Carolina A&T State University March 1996 - December 2007
Skills
Active Directory, Unix, System Administration, Windows Server, MySQL, Linux, OS X, Troubleshooting, PHP, Servers, HTML, VBScript, Python, Scripting, Windows, XP, Data Center, SharePoint, Technical Support, HP, Solaris, Infrastructure, Citrix Metaframe, Lotus Notes, Visual Studio, VMware, Operating Systems, TCP/IP, VMware ESX, Windows 7, Windows XP, System Deployment, VPN, Network Administration, Active Directory...
Education
North Carolina Agricultural and Technical State University 1998 — 2001
Master of Science, Computer Science
North Carolina Agricultural and Technical State University 1987 — 1993
Bachelor of Science, Electrical Engineering
East Bladen
Navika Capital January 2014 - Present
Atos IT Solutions and Services A/S 2012 - 2013
McGraw Hill Financial August 2000 - October 2012
Skills
IT Infrastructure..., Windows Server, IT Operations, IT Hardware Support, Windows Remote Desktop, Remote Administration, Remote Troubleshooting, MCSE 2003, VMware, Disaster Recovery, Technical Support, Infrastructure, Microsoft Servers, Server Administration, Windows 7, Active Directory, Help Desk Support, Network Administration, Data Center, DHCP, System Administration, DNS, Networking, Servers
Education
Fordham University 1984 — 1988
Bachelor of Science (BS), Management Information Systems, General, 3.5
Fiserv February 2015 - Present
Atos IT Solutions and Services A/S June 2009 - January 2015
PARC Management, LLC February 2008 - May 2009
ITT Technical Institute October 2005 - February 2008
Skills
Microsoft Exchange, Hyper-V, SAN, SCCM, TMG, Cisco Technologies, Networking, Active Directory, Disaster Recovery, Windows Server, Microsoft Servers, 2008 R2, ASA, Forefront, Infrastructure, Group Policy, Network Administration, DNS, DHCP, System Administration, Servers, Microsoft TMG 2010, Cluster, Cisco Routers, SCOM, SCVMM, Server 2008, MCSA, Exchange 2010/2007/2003, Firewalls, System Deployment, Server Administration, Microsoft Certified..., Storage Area Networks, Routers, Switches, Network Security, Cisco IOS, Data Center, Windows 7, WSUS, Blackberry Enterprise..., VPN, IIS, Virtualization, Terminal Services, TCP/IP, DirectAccess 2012, RemoteApp 2012, Dell Sonicwall
Education
ITT Technical Institute-Jacksonville 2003 — 2005
Associate of Science (A.S.), Computer Networking Systems
Valdosta State University 1995 — 2001
Bachelor of Arts (B.A.), Music
Atos IT Solutions and Services A/S March 2015 - Present
Editorial Vision 3001 January 2013 - March 2015
IPESA November 2011 - January 2013
Ingenio Palo Gordo S.A. June 2010 - November 2011
SISTEMAS Y TELECOMUNICACIONES (SISTECO) August 1998 - June 2010
Skills
Citrix XenApp, Citrix XenDesktop, Citrix NetScaler, Fortigate, Fortimail, VMware Infrastructure, Symantec Backup, CCNA, HP Procurve, HP Server Hardware, Fortinet, Windows Server, Xen, Citrix, Operating Systems
Education
Universidad de San Carlos de Guatemala 1994 — 2000
Ingeniero, Electronica
Atos IT Solutions and Services A/S November 2013 - Present
Atos IT Solutions and Services GmbH February 2011 - October 2013
Atos IT Solutions and Services Gmbh 1999 - October 2013
Atos IT Solutions and Services GmbH June 2011 - July 2011
Siemens AG November 1999 - July 2011
Siemens AG June 2008 - June 2011
Siemens AG October 2004 - September 2007
Skills
Coaching for Project..., Agile Methodologies, Pre-sales, Project Managers, Scrum, Software Engineering, Management, Software Development, Integration, Project Management, Software Project..., Web Services, Project Planning, IT Service Management, IT Strategy, Requirements Analysis, ITIL, Business Process
Education
Universität Salzburg 1977 — 1984
Atos IT Solutions and Services A/S September 2013 - Present
Atos January 2012 - August 2013
Atos IT Solutions and Services July 2011 - December 2011
Siemens IT Solutions and Services January 2006 - June 2011
Siemens January 2006 - May 2010
BT 2005 - 2006
Knapp Logistics 1994 - 1996
Leykam Mürztaler Papier&Zellstoff AG 1988 - 1994
Skills
Integration, Software Project..., Pre-sales, Solution Architecture, Project Management, Management, SAP, Business Process, IT Strategy, IT Service Management, IT Management, SOA, Project Portfolio..., SDLC, Requirements Analysis, ITIL, IT Outsourcing, Outsourcing, Project Delivery, Business Analysis, Business Intelligence, Program Management, Business Transformation, Agile Project Management, Service Delivery, PMP, ERP, Energy Industry
Education
Technical University Vienna 1978 — 1983
Dipl.Ing., Informatics
Technische Universität Wien 1978 — 1983
Dipl.Ing, Informatics
Atos IT Solutions and Services A/S July 2015 - Present
Xerox ITO February 2010 - June 2015
ACS Commercial Solutions ITO April 2006 - February 2010
ACS Government Solutions January 2001 - March 2006
The Toro Company March 1998 - August 2000
Skills
Windows 7, Windows, IT Service Management, Disaster Recovery, SharePoint, ITIL, XP, Active Directory, Microsoft Office, Citrix, Databases, Windows Server, VMware, OS X, Visio, Troubleshooting, Servers, Storage, IT Management, Operating Systems, Technical Support, Linux, Software Installation, Help Desk Support, IT Strategy, HP, Blackberry Enterprise..., Wireless Networking, Printers, Enterprise Architecture, Computer Hardware, Microsoft Exchange, MS Project, DNS, Networking, Software Documentation, Hardware, Security, Laptops, A+ Certified, Blackberry, Oracle, Microsoft SQL Server, Norton Ghost, Workstations, System Administration, VPN, Lotus Notes, Cisco Technologies, Windows XP
Education
Riverside Community College 2004 — 2004
Certificate, Cisco Networking Academy
Riverside Community College 2003 — 2003
Associate of Applied Science, Computer Information Systems
Atos IT Solutions and Services A/S April 2010 - Present
Trinity Technical Group, Inc. February 2007 - May 2010
Siemens Energy & Automation 2005 - January 2007
Siemens Logistics & Assembly 2002 - 2005
Rapid5 Networks 1999 - 2002
Alcatel 1998 - 1999
DSC Communications 1990 - 1998
ElectroCom Automation 1987 - 1990
Unisys 1985 - 1987
Skills
Engineering Management, Product Management, Software Development, Proposal Writing, Program Management, R&D, Integration, Leadership, Engineering, Software Project..., Six Sigma, Requirements Analysis, Agile Methodologies, IT Strategy, Process Improvement, Scrum, MS Project, System Architecture, Software Engineering, Telecommunications, Cloud Computing, Project Management, Business Intelligence, Testing, SDLC, Linux, Agile Project Management, Architecture, UML, SaaS, Unix, Enterprise Software, SOA, Solution Architecture, IT Management, Mobile Devices, Software Design, Pre-sales, Cross-functional Team..., Databases, XML, Object Oriented Design, PMP, Enterprise Architecture, Go-to-market Strategy, Architectures
Education
The University of Texas at Arlington 1987 — 1989
MS, Computer Science and Engineering
The University of Texas at Arlington 1981 — 1984
BS, Computer Science and Engineering
Atos IT Solutions and Services A/S June 2011 - October 2011
Office national de l'éléctricité ONE July 2009 - September 2009
Société Générale April 2009 - June 2009
Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, Leadership, PowerPoint, Strategic Planning, Research, Public Speaking, Account Management, Financial Reporting, Human Resource..., Financial Analysis
Education
CEGEP Saint-Jean-sur-Richelieu 2015 — 2016
Computerized Accounting System and Financial Reporting
Ecole National de Commerce et Gestion 2008 — 2010
Master's degree, Human Resources Management
Université Hassan II Aïn Chock de Casablanca 2005 — 2008
Bachelor's degree, Economics and Business Management
Williams School of Business August 2015 - Present
Atos IT Solutions and Services A/S June 2011 - February 2015
Skills
XML, Java, SQL, XSLT, Groovy, ColdFusion, Web Services, Java Enterprise Edition, C#, Servlets, JSP, Core Java, HTML, Eclipse
Education
Xavier University - Williams College of Business 2015 — 2016
Master of Business Administration (M.B.A.)
Birla Institute of Technology 2007 — 2011
Bachelor of Engineering (BE), Electronics and Communications Engineering
CMS
Rackspace October 2014 - Present
Atos IT Solutions and Services A/S November 2013 - October 2014
Microcenter September 2011 - November 2013
OtterBase July 2011 - July 2011
Skills
Computer Hardware, Microsoft Office, Critical Thinking, A+ Certified, OS X, Windows, Data Entry, Time Management, Customer Service, PowerPoint, Retail, Microsoft Word, Microsoft Excel, Teamwork, POS, Phone Etiquette, Merchandising, Store Management, Retail Sales, Loss Prevention, Sales, Inventory Control, Outlook, Profit, Inventory, Computer Information..., Network Security, Network Administration, Network Design, Wireless Networking, Cisco Technologies, Cisco IOS, Cisco Routers, Cis, CompTIA A+, Hardware, Windows 7
Education
DeVry University 2010 — 2013
Bachelor's degree, Network and Communication Management
Lake Land College 2009 — 2010
Associate's degree, Network and System Administration/Administrator
Marks Paneth LLP February 2015 - Present
WinHealthcare May 2014 - January 2015
Atos IT Solutions and Services A/S March 2014 - August 2014
Creary CPA PC January 2013 - May 2013
KPMG US March 2011 - May 2011
Skills
US GAAP, Income Tax, Tax Preparation, Accounting, Auditing, Tax, Financial Reporting, QuickBooks, General Ledger, Microsoft Excel, Microsoft Word, Financial Analysis, GAAP, Corporate Tax, Tax Accounting, Tax Returns, Financial Statements, Journal Entries, Account Reconciliation, Sales Tax, Tax Research, Bank Reconciliation, Partnership Taxation, Bookkeeping, Payroll
Education
Pace University - Lubin School of Business 2013 — 2014
Master's degree, Taxation
John Jay College of Criminal Justice 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Economics, 3.82
Atos IT Solutions and Services A/S February 2015 - Present
Atos June 2014 - Present
Los Angeles Venture Association (Global LAVA) April 2013 - June 2014
METROPOLE Capital Group April 2013 - April 2014
Children’s Hospital Los Angeles The Saban Research Institute May 2013 - February 2014
USC Marshall School of Business - Lloyd Greif Center for Entrepreneurial Studies March 2013 - March 2013
USC Women’s Conference, USC Alumni Association March 2013 - March 2013
Academy of Interactive Arts & Sciences January 2013 - February 2013
Student-Athlete Academic Services (SAAS) September 2012 - December 2012
USC Women's Rowing August 2012 - December 2012
Skills
Team Leadership, Team Mobilization, Great Motivator, Customer Service, Punctual, Independent, Sports, Entrepreneurship, Social Networking, Coaching, Leadership, Teamwork, Public Speaking, Start-ups, Nonprofits, Research, Fundraising, Athletics, Social Media, Event Planning, Sponsorship, Event Management, Facebook, Strategy, PowerPoint, Strategic Partnerships, New Media, Social Media Marketing
Education
Wyższa Szkoła Bankowa w Gdańsku 2014 — 2016
Master's degree, Finance and Accounting: Corporate Finance Management
University of Southern California - Marshall School of Business 2008 — 2012
Bachelor of Science, Business Administration
VIII High School named Dr. Emil Warminski, Bydgoszcz, Poland 2005 — 2008
High School Diploma, Class integrated with RTW Bydgostia - Rowing Club with emphasis on Biology and Geography
Atos IT Solutions and Services A/S September 2015 - Present
Great Society Music Group October 2014 - Present
Walmart July 2014 - September 2015
Hardees Restaurants July 2013 - July 2014
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Social Media
Education
Southern New Hampshire University 2014 — 2019
Bachelor of Applied Science (B.A.Sc.), Information Technology
North Carolina Agricultural and Technical State University 2010 — 2011
Bachelor of Engineering (B.E.), Computer Engineering
Atos IT Solutions and Services A/S August 2008 - October 2012
Slippery Rock University August 2002 - May 2007
Skills
Legal Research, Microsoft Office, Legal Writing, Microsoft Word, PowerPoint, Research, Microsoft Excel, Public Speaking, Westlaw, Social Media, Teamwork, LexisNexis
Education
University of Dayton School of Law 2013 — 2016
Slippery Rock University of Pennsylvania 2002 — 2007
Bachelor of Arts (BA), Philosophy and History
Delta Air Lines, Inc. June 2014 - Present
Atos IT Solutions and Services A/S January 2014 - May 2014
First Data Corporation April 2013 - December 2013
The Coca-Cola Company June 2012 - September 2012
AT&T Home Solutions June 2011 - January 2012
Network Communications, Inc. August 2010 - October 2010
Siemens IT Solutions Services, Inc. September 2009 - January 2010
AT&T Mobility May 2008 - May 2009
American Cancer Society November 2006 - August 2007
AT&T Wireless April 2006 - November 2006
Skills
HP-PPM, CA Clarity, SharePoint, Project Management, Microsoft Office..., Data Analysis, Business Process, Siebel, Visio, MS Project, Business Objects, SAP, Oracle, SQL, Microsoft Project
Education
American Intercontinental University 2000 — 2003
Masters, Business Administration/ Global Technology Management
St. Ambrose University 1989 — 1992
Bachelor of Arts, Mass Communications
Atos IT Solutions and Services A/S May 2015 - Present
Inland Label June 2014 - Present
Inland Label January 2014 - Present
IIT Kanpur Civil Department August 2009 - February 2012
Skills
C++, Matlab, Visual Studio, Java, Visual C++, LiDAR, Image Processing, Pattern Recognition, Mobile Mapping, GPS, MySQL, HTML, CSS, JavaScript, Software Development..., Black Box Testing, White Box Testing
Education
University of Wisconsin-La Crosse 2012 — 2014
Master of Science (M.S.), Computer Software Engineering, 3.0 out of 4.0
Indian Institute of Technology, Kanpur 2009 — 2011
M.Tech., Geoinformatics / GIS, 6.6 out of 10
Seed Infotech, pune 2009 — 2009
Sun Certified Java Programmer, Java, J2EE
Government College of Engineering 2004 — 2008
Bachelor of .Technology, Computer science and Engineering, 61.2 out of 100
Atos IT Solutions and Services A/S August 2013 - Present
Hot Taco Detroit August 2012 - August 2013
New Horizons Book Shop October 2011 - May 2012
Education
University of New Hampshire 2008 — 2012
Bachelor of Arts (B.A.), English
TheMindSEO March 2011 - Present
Atos IT Solutions and Services A/S January 2003 - Present
Gates/Arrow Distributing April 1996 - January 2003
Computer Dynamics June 1993 - April 1996
Skills
Troubleshooting, Network Security, Servers, Network Administration, Active Directory, Networking, Security, Software Installation, Information Technology, Microsoft Technologies, HP, VPN, System Administration, Technical Support, VMware, Cisco Technologies, Firewalls
Education
University of Phoenix 2012 — 2013
Master of Science (MS), Computer and Information Systems Security/Information Assurance
University of Phoenix 2005 — 2009
BS, Information Technology
Atos IT Solutions and Services A/S June 2015 - Present
Atos IT Solutions and Services A/S September 2013 - June 2015
Navy Federal Credit Union April 2013 - September 2013
State Department Federal Credit Union July 2011 - March 2013
Capital One November 2010 - July 2011
BB&T August 2005 - November 2010
Skills
Banking, Credit, Sales, Consumer Lending, Branch Banking, Accounting, Mortgage Lending, Branch Management, Microsoft Excel, Management, Customer Service, Microsoft Word, Sales Management, Internet Banking, Microsoft Office, Leadership, Outlook, Analysis, Logistics, Data Analysis, Compliance Management, Supply Chain Management, Data Center, IT Procurement, Procurement, Process Control, Information Technology, Break Fix
Education
Germanna Community College
ALCON DTS 2014 - Present
Netspend January 2012 - August 2013
Atos IT Solutions and Services A/S March 2011 - September 2011
Skills
Networking, Active Directory, Technical Support, Microsoft Office, Troubleshooting, TCP/IP, Management, DNS, Servers, DHCP, Customer Service, Analysis, IT Management, Accounting, Software Installation, Windows 7, Microsoft Exchange, Security, Switches, VPN, Hardware, Languages, Ahmaric, Tigrinya
Education
The University of Texas at San Antonio 2004 — 2008
BBA, Double Major in Infrastructure Assurance(IT Security) &CIS(programming)
Midland College 2002 — 2004
Associate of Applied Science, Computer Information Systems
Atos IT Solutions and Services A/S June 2015 - Present
Jackson Hewitt Tax Service Inc. December 2014 - April 2015
Skills
CompTIA A+, IT Security Policies &..., Remote User Support, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Leadership, Outlook, Process Improvement, Budgets, Desktop Support, Networking, Hardware, Windows 7, Windows 8.1, iOS, Wireless Networking, Technical Support
Education
Argosy University 2013 — 2015
Associate's Degree in IT Security, Information Technology Security
Palm Beach State College August 2014 - Present
Performance Focus August 2014 - Present
Atos IT Solutions and Services A/S March 2013 - August 2014
Performance Focus March 2010 - March 2013
Global Communications Network, Inc April 2008 - February 2010
Siemens IT Solutions and Services July 2007 - March 2008
Campus Management August 2005 - May 2007
American Express January 2005 - June 2005
FPL 2002 - 2004
Avaya 2001 - 2002
Skills
Project Management, Program Management, PMP, Management, Instructional Design, Software Project..., Vendor Management, Performance Improvement, Telecommunications, Business Analysis, Leadership, PMO, CRM, SDLC, Process Improvement, Strategic Planning, Project Portfolio..., IT Strategy, Solution Selling, Business Intelligence, SharePoint, Content Management, Healthcare Consulting, Software Development, Information Technology, Consulting, Business Process..., Scrum, Management Consulting, Resource Management, International Project..., Certified Scrum Master..., Usability Testing, Rehabilitation, Epic Systems, Business Process, Non-profit..., Cloud Computing IaaS, Market Research, Therapeutic Recreation, Recreation Planning, Cloud Computing, Databases, Security, e-learning, EPIC, Marketing Communications, Leisure Industry, online learning, University Teaching
Education
Texas Woman's University
21 Credits PhD, Health and Wellness Courses and Research, Computer Programming, Specific Applications, Healthcare Law
The Pennsylvania State University
M.S., Administration
State University of New York at Buffalo
B.A., Sociology, Education
Atos IT Solutions and Services A/S January 2015 - Present
Atos IT Solutions and Services A/S April 2014 - January 2015
Atos IT Solutions and Services A/S November 2012 - April 2014
VMC September 2012 - November 2012
Infinity Global August 2009 - May 2012
Skills
Data Center, Windows Server, TCP/IP protocols, Troubleshooting, HP Server Hardware, Servers, Cisco Technologies, DHCP, Management, Dell PowerEdge Servers, Server Administration, Networking, Security Clearance, HP Proliant, HP Procurve, Active Directory, Disater Recovery, MS Office, Windows 8, Windows 7, Employee Training, Strategic Planning, Research, HP2-T16 Certification, HP2-T17 Certification, DNS, Server+, Hardware, Microsoft Operating..., Disaster Recovery, Operating Systems, Software Installation, Help Desk Support, TCP/IP
Education
Danville Community College 2008 — 2010
Associate of Applied Science, Information Systems Technology - Networking Specialization, 3.3 GPA
Danville Community College 2002 — 2004
Diploma, Analyst Electronics, 3.1 GPA
Danville Community College 2008 — 2010
Certificate, Industrial Electronic Principles, 3.1 GPA
Danville Community College 2008 — 2010
Certificate, Industrial Electrical Principles, 3.1 GPA
Atos IT Solutions and Services A/S March 2015 - Present
Atos IT Solutions and Services A/S July 2014 - February 2015
Erste Bank November 2013 - June 2014
Rogler Software August 2013 - August 2013
Caritas October 2012 - June 2013
Skills
Unternehmensanalyse, Geschäftsprozesse, SQL, Datenbanken, PL/SQL, MySQL, Oracle, IT-Service-Managment, ITIL, Lieferanten-Sourcing, Projektmanagement, Prozessmanagement
Education
Fachhochschule Technikum Wien 2012 — 2014
Wirtschaftsinformatik
Höhere technische Lehranstalt Ungargasse 2007 — 2012
Reife- und Diplomprüfung, Wirtschaftingenieurwesen und Betriebsinformatik, ausgezeichneter Erfolg
Atos IT Solutions and Services A/S September 2015 - Present
IT Services Hungary Kft. August 2012 - August 2015
IT Services Hungary Kft. August 2010 - August 2012
IT Services Hungary Kft. April 2010 - August 2010
Computer Generated Solutions February 2009 - November 2009
Skills
Project Management, IT Service Management, Outsourcing, Project Planning, MS Project, Budgets, Business Analysis, Incident Management, Transition Management, Change Management, ITIL v3 Foundations..., Team Management, Nearshore, ITIL Process, True Team Player, PMI Trained, ITIL Service Strategy, Project Delivery, Active Directory, IT Management, IT Operations, ITIL, Management, Service Delivery, Service Management
Education
Universitatea Transilvania din Brașov 2008 — 2010
Master's degree, Social Sciences
Universitatea Transilvania din Brașov 2004 — 2008
Bachelor's degree, Applied Modern Languages
Colegiul National Unirea 2000 — 2004
Bachelor's degree, French Language and Literature
International Rescue Committee July 2013 - Present
Atos IT Solutions and Services A/S March 2011 - July 2013
Siemens IT Solutions and Services June 2010 - March 2011
Redcats March 2010 - June 2010
Bank of America June 2009 - August 2009
NYC Department of Education May 2008 - May 2009
University at Albany August 2007 - May 2008
Jewish Home Lifecare June 2006 - August 2006
Skills
Networking, Troubleshooting, Technical Support, Microsoft Office, Microsoft Exchange, Active Directory, Citrix, Dreamweaver, Network Administration, Photoshop, HTML, CSS, Adobe Creative Suite, Help Desk Support, Customer Service, Software Installation, System Deployment, Web Development, Web Design, Remote Desktop, Windows Server, Databases, Windows XP, Leadership, Management, Public Speaking, Information Technology, Operating Systems
Education
University at Albany, SUNY 2004 — 2008
BA, Information Science and Technology
Dynamic Language July 2014 - Present
Glyph Language Services July 2012 - January 2014
Atos IT Solutions and Services A/S June 2010 - July 2012
Horizon Air June 2009 - May 2010
Skills
Translation, Quality Assurance, Foreign Languages, Editing, Linguistics, Proofreading, Creative Writing, Technical Writing, Spanish, French, Communication Skills, Machine Translation, CAT tools, Terminology, Website Localization, Desktop Publishing, Localization
Education
The University of Hull 2010 — 2011
Master of Arts (M.A.), Translation Studies
Western Washington University 2005 — 2008
Bachelor of Arts (B.A.), French Language and Literature and English Creative Writing
Atos IT Solutions and Services A/S December 2014 - Present
Green House Data July 2013 - November 2014
Fortress Networking, LLC December 2011 - July 2013
Darden August 2011 - July 2013
Skills
Cisco Technologies, Cisco IOS, TCP/IP, Cisco Routers, Computer Security, Firewalls, Security, Microsoft Exchange, Windows 7, Servers, VPN, Cisco Nexus, Windows Server, Networking, OSPF, EIGRP, VMware Infrastructure, VMware
Education
Laramie County Community College 2011 — 2013
Associate of Applied Science (AAS), Computer and Information Systems Security/Information Assurance
Atos IT Solutions and Services A/S August 2015 - Present
Atos May 2013 - Present
Nokia Siemens Networks, LLC March 2007 - April 2013
Nokia Inc January 2006 - March 2007
Nokia Inc. January 2002 - January 2006
Nokia Mobile Phones, Inc. May 2000 - January 2002
Nokia 1998 - 2000
Nokia December 1995 - 1998
Overhead Door Corp. July 1986 - January 1995
Sterling & Co 1973 - 1974
Skills
Virtual Teams, SAP, Telecommunications, Line Management, Service Delivery, Program Management, Integration, IT Service Management, Service Management, ITIL, Mobile Devices, Outsourcing, Cross-functional Team..., Change Management, Project Portfolio..., Vendor Management, IT Strategy, Leadership, IT Management, Project Management, PMP, PMO, Management, Software Project..., ERP, Business Process, Team Leadership, Process Improvement
Education
Texas A&M University
M.B.A.
Texas A&M University
BBA
Minot State University 1978 — 1980
AA
Atos IT Solutions and Services A/S August 2014 - Present
Avant Garde Information Solutions, LLC September 2013 - August 2014
Tata Consultancy Services February 2011 - September 2013
Accenture August 2010 - February 2011
IBM March 2006 - August 2010
Skills
SOA, Web Services, EAI, Java Enterprise Edition, XML, PL/SQL, Java, Core Java, Oracle, Requirements Analysis, SDLC, SQL, Enterprise Architecture, VB.NET, ERP, SAP Implementation, Integration, SAP XI, ABAP
Education
Jawaharlal Nehru Technological University 1998 — 2002
Atos IT Solutions and Services A/S December 2009 - Present
Volt Technical Resources April 2007 - December 2009
Education
ECPI College of Technology 2005 — 2007
Associate's degree, System, Networking, and LAN/WAN Management/Manager
Northern Virginia Community College 2002 — 2004
Medical/Clinical Assistant
Atos IT Solutions and Services A/S March 2015 - Present
Atos International 2010 - Present
Siemens IT Solutions March 2008 - May 2009
Private June 2006 - January 2008
Siemens Medical Solutions 2001 - 2006
Skills
SAP, Contract Management, Vendor Management, Project Coordination, Process Improvement, Program Management, Customer Satisfaction, Team Leadership, Sla, Management, Outsourcing, IT Service Management, IT Operations
Education
University of Phoenix 2003 — 2006
BS, Business Administration
San Jose Christian College 1997 — 2000
Bible & Theology
Zurich North America September 2014 - Present
Atos IT Solutions and Services A/S May 2013 - September 2014
Nokia Siemens Networks May 2011 - April 2013
Motorola September 2002 - April 2011
Motorola March 1998 - August 2002
Metro Information Services July 1997 - October 1997
Skills
Integration, Unix, Agile Methodologies, Software Development, Requirements Analysis, Telecommunications, PMP, Software Project..., SDLC, ITIL, IT Strategy, Enterprise Architecture, IT Management, Solution Architecture, Vendor Management, Oracle, PMO
Education
DePaul University
MS, Computer Science
University of Kerala
MS, Mathematics
Atos IT Solutions and Services A/S September 2014 - Present
Atos IT Solutions and Services A/S July 2011 - August 2014
Bill & Melinda Gates Foundation February 2007 - August 2014
Siemens ITS February 2007 - August 2011
Northrop Grumman Corporation 2004 - 2007
Skills
VMware, Windows Server, Active Directory, DNS, SharePoint, Windows, Windows 7, SCCM, Troubleshooting, Technical Support, DHCP, Microsoft Exchange, XP, System Deployment, Servers, Help Desk Support, Hyper-V, Windows XP
Education
Everett Community College 2008 — 2010
Marriott International June 2013 - Present
Atos IT Solutions and Services A/S June 2013 - Present
Skills
Vendor Management, IT Management, IT Operations, Process Improvement, Team Leadership, Project Management, Disaster Recovery, Strategic Planning, ITIL, Data Center, Program Management, Troubleshooting, Management, System Administration, Business Analysis, CRM, IT Strategy, Contract Negotiation, Security, Leadership, Integration, Call Centers, SharePoint, Business Intelligence, Change Management, Software Documentation, Information Technology, Outsourcing, IT Service Management, Business Process..., SDLC, Cloud Computing, Enterprise Architecture, Team Building, Cross-functional Team..., Operations Management
Education
The Johns Hopkins University - Carey Business School 2006 — 2010
Salisbury University - Perdue School of Business 1988 — 1991
Atos IT Solutions and Services A/S March 2013 - Present
Siemens September 2007 - March 2013
Skills
Integration, ITIL, Telecommunications, Project Management, Software Development, IT Service Management, Requirements Analysis, SAP, Troubleshooting, Software Project..., Testing, Incident Management, Windows XP
Education
DeVry University 2005 — 2007
Bachelor's degree, Technical Management
Central Ohio Technical College 2003 — 2005
Associate of Science (AS), Forensic Science and Technology
Ascension Health 2014 - Present
Atos IT Solutions and Services A/S 2011 - 2013
Siemens IT Solutions April 2004 - 2011
Kemper Insurance 1990 - April 2004
Skills
Unix, AIX, Linux, Information Technology, IT Management, Business Analysis, ITIL, Disaster Recovery, Requirements Analysis, Servers, Performance Tuning, Unix Shell Scripting, Data Center, Storage, Process Improvement, Team Leadership, Vendor Management
Education
Northeastern Illinois University
BS, Computer Science and Business Management
Right Management
Atos IT Solutions and Services A/S July 2015 - Present
Marine Spill Response Corporation January 2015 - Present
Computer Task Group April 2013 - July 2014
The New York State Department of Taxation and Finance January 2011 - May 2011
SAIC April 2009 - December 2009
Battlespace Flight Services March 2008 - March 2009
USAF 2004 - 2008
Skills
Air Force, Security Clearance, DoD, Military, Defense, Computer Hardware, Computer Maintenance, Computer Repair, Network Administration, Network Architecture, Security, Satellite Communications, Operating Systems, Networking, Computer Security, Satellite, Linux, Network Security, SATCOM, Active Directory, Technical Writing, VMware, Windows 7, OS X, Virtualization, Windows, Avionics, Web Development, Military Experience, Access, Information Security, HTML, System Administration, Cloud Computing, Aerospace, Team Leadership, TCP/IP, Hardware, Network Engineering, Integration, Wireless Networking, Technical Support, Network Design, Program Management, Cisco Technologies, Information Technology, Cisco VoIP, RF, Cisco Call Manager, OSPF
Education
University at Albany 2011 — 2012
Bachelor of Arts (B.A.), Computer and Information Sciences, General, 3.9
Hudson Valley Community College 2010 — 2011
Associate's degree, Computer Science
Atos IT Solutions and Services A/S June 2015 - Present
Merit Medical Systems, Inc. August 2014 - Present
Cousins Properties Incorporated December 2014 - June 2015
Abbott November 2013 - July 2014
Wells Fargo 2014 - 2014
Back Stage Technologies, Inc. February 2013 - July 2013
Jumeirah Group / Jumeirah Hotels & Resorts November 2010 - December 2012
JCDecaux May 2009 - October 2010
Universal Studios Dubailand April 2008 - May 2009
Skills
ITIL, Change Management, System Administration, IT Management, Network Administration, IT Operations, Microsoft Office, Project Planning, Active Directory, Project Management, Team Leadership, Team Management, Micros, Cisco Technologies, Customer Service, Windows Server, Event Management, Extrusion, Manufacturing
Education
Houston Community College 2013 — 2017
Associate of Science (A.S.), Information Technology
Atos IT Solutions and Services A/S February 2013 - Present
Atos IT Solutions and Services A/S February 2013 - Present
Sekuworks, LLC (contract) September 2011 - November 2012
Atos/Siemens SIS (contract) November 2010 - July 2011
The Kroger Co. (contract) February 2009 - September 2010
Convergys (contract) February 2008 - August 2008
Fidelity Investments (contract) January 2007 - December 2007
Ethicon Endo-Surgery (contract) March 2006 - September 2006
Fluor Daniel Fernald February 1993 - July 2005
Skills
Editing, Software Documentation, Training, Technical Writing, Quality Assurance, Copy Editing, Proposal Writing, Supervisory Skills, Project Management, Continuous Improvement, Instructional Design, Management, Newsletters, Proofreading, Analysis, Copywriting, Project Planning, Databases, PowerPoint, Online Help, Content Management, SharePoint, Program Management, Visio, Instructor-led Training, Process Scheduler, Technical Documentation, Research, Strategic Communications, Team Leadership, Blogging, Leadership, Microsoft Word, Microsoft Office, E-Learning, Captivate, Public Relations, Policy, Interviews, Access, Microsoft Excel, Creative Writing, Marketing, Team Building, Technical Editing, Public Speaking, Process Improvement, Human Resources, Press Releases, Networking
Education
University of Cincinnati 1975 — 1980
BA, Communications
LaSalle High School 1970 — 1974
College Prep
Atos IT Solutions and Services A/S October 2012 - Present
Standard & Poor's February 2012 - October 2012
A&E Technologies, Inc. October 2009 - March 2012
Arch Insurance Group September 2003 - September 2009
Prudential Financial December 1997 - January 2003
Disney ABC Television Group November 1995 - December 1997
CIBC Oppenheimer & Co. March 1994 - November 1995
Tokio Marine Management April 1990 - March 1994
Continental Insurance July 1987 - February 1989
Skills
Business Analysis, Compliance, Security, ITIL, Leadership, IT Strategy, PMO, Vendor Management, IT Management, Software Project..., SharePoint, Visio, PMP, Disaster Recovery, Process Improvement, Mainframe, Active Directory, Program Management, Change Management, Software Documentation, Data Center, Project Portfolio..., Project Management, Information Technology, IT Operations, Servers, Service Delivery, Infrastructure, System Deployment, Networking, Microsoft Exchange, Governance, Citrix, Windows Server, Management, Databases, Enterprise Software, Windows XP, Enterprise Architecture, Information Security
Education
City University of New York-Herbert H. Lehman College 1984 — 1987
BS, Computer Science, Business Administration and Psychology
Atos IT Solutions and Services A/S July 2015 - Present
Atos IT Solutions and Services A/S December 2013 - July 2015
Atos IT Solutions and Services January 2013 - December 2013
Atos IT Services September 2012 - January 2013
American Financial Group, Inc December 2011 - October 2012
American Financial Group, Inc September 2010 - December 2011
Axcess Financial March 2008 - September 2010
Wells Fargo Financial June 2007 - March 2008
Skills
Management, Retail, Pricing, Vendor Management, Process Improvement, Procurement, Forecasting, Strategic Sourcing, Inventory Management, Contract Negotiation, Contract Management, Negotiation, Cross-functional Team..., Risk Management, Operations Management, Business Process..., Supply Chain Management, Financial Analysis, Supply Management, Budgets, Customer Service, Purchasing, Sourcing
Education
Morehead State University 2003 — 2007
BBA, Business Management
Siemens Information Systems Ltd November 2007 - Present
Atos IT Solutions and Services A/S November 1999 - Present
Siemens IT Solutions and Services 1999 - Present
Skills
Service Management, IT Service Management, Outsourcing, Service Delivery, IT Outsourcing
Education
Penn State University 1990 — 1994
BS, Engineering
City of Fort Wayne, Community Development March 2014 - Present
Anywhere January 2013 - February 2014
Atos IT Solutions and Services A/S December 2011 - January 2013
Department of Planning Services/iMap June 1980 - December 2011
Skills
ArcSDE, ESRI, ArcMap, GIS, Python, Geomatics, Local Government, Spatial Analysis, ArcInfo, Databases, Geodatabase, Microsoft SQL Server, SQL Server Management..., Database Administration, Database Design, Spatial Databases, Citrix Metaframe, Legal Descriptions, Data Collection, Geoprocessing, Windows Server, Microsoft Cluster
Education
Ball State University 1975 — 1976
Pre-Architecture and General Studies courses
Indiana University-Purdue University Fort Wayne (IPFW) 1976 — 1978
Architectural Engineering Technology/Technician
Ivy Tech Community College-Northeast 1978 — 1979
Architectural Engineering Technology
CenturyLink Cloud January 2015 - Present
Microsoft April 2013 - January 2015
Atos IT Solutions and Services A/S April 2011 - April 2013
Azteca Mexican Restaurant March 2003 - March 2011
Skills
Data Center, Troubleshooting, Servers, Networking, Windows Server, Customer Service, Management, Active Directory, IT Operations, Network Deployment, Server Deployment, Virtualization, IT Service Management, Operating Systems, Cloud Computing, IT Management, Microsoft Technologies, Network + Certified, Server + Certified, Computer Hardware, Project Management, Windows 7, Program Management, Disaster Recovery, Leadership, SharePoint, Security, Infrastructure, Wireless Networking, DNS, DHCP, Hardware, System Administration, HP, Network Administration, SAN, Agile Methodologies, VMware, Cisco Switching &..., Dell, NX-OS, Cisco IOS, EMC Isilon, Vendor Management, Enterprise Software, CCNA Certified
Education
Eastern Washington University 2003 — 2006
Bachelors, Music Performance
Spokane Falls Community College 1999 — 2002
AFA, Recording Arts
Atos IT Solutions and Services A/S June 2015 - Present
Mountain Island Consulting September 2013 - Present
Atos February 2013 - Present
Crossfit Bellevue May 2010 - Present
Atos January 2002 - February 2013
VMC August 2005 - December 2005
Monolith Productions May 2005 - August 2005
Skills
C#, Troubleshooting, Testing, Project Planning, Operations Management, Program Management, Event Management, Perl, Databases, Integration, System Administration, Scripting, Management
Education
Art Institute of Seattle 1998 — 2000
AAA, Computer Animation
Art Institute of Seattle 1998 — 2000
AAA, Computer Animation
Atos IT Solutions and Services A/S February 2015 - Present
Segway Communications November 2014 - January 2015
Paramount Pictures March 2014 - May 2014
CGS January 2013 - July 2013
Paramount Pictures April 2010 - January 2013
United Information Technologies December 2009 - December 2009
United Information Technologies (UIT) February 2008 - November 2008
County of Los Angeles CSSD 2006 - 2008
Verizon Communications June 2005 - May 2006
Verizon April 1999 - September 2001
Skills
Telecommunications, Leadership, Training, Call Centers, Management, Project Planning, Team Leadership, Operations Management, Analysis, Customer Satisfaction, Coaching, Team Building, Account Management, Customer Retention, Vendor Management
Education
Rivier College 1978 — 1979
University of Massachusetts Lowell 1977 — 1979
Business Administration
Atos IT Solutions and Services A/S January 2014 - Present
Ad-Mail,Inc. Portland OR October 2012 - Present
Multnomah Athletic Club December 2011 - October 2012
Resource Staffing Solutions October 2009 - December 2010
FedEx Ground November 2007 - April 2009
Skills
Microsoft Office, Windows XP, Leadership, Windows 7, Troubleshooting, Computer Hardware, PowerPoint, Microsoft Excel, Windows, Technical Support, Database Administration, Microsoft Word, Visio, Team Building, Data Entry, Public Speaking, System Administration, Active Directory, Strategic Planning, Networking, Help Desk Support, Operating Systems, Group Policy, VMware, VMware Workstation, Windows Server, Network Administration, TCP/IP, Linux, Computer Repair
Education
ITT Technical Institute-Portland 2010 — 2012
Associates of Applied Science, Computer Networking Systems
Cleveland High School 2003 — 2007
High School Diploma, General Education
Affirma Consulting June 2015 - June 2015
Vālant™ February 2015 - April 2015
Affirma Consulting December 2014 - December 2014
Affirma Consulting February 2014 - November 2014
Atos IT Solutions and Services A/S July 2013 - October 2013
VMC August 2012 - June 2013
Microsoft July 2008 - May 2012
VMC April 2008 - July 2008
Nintendo of America May 2000 - April 2008
Borders October 1998 - June 1999
Skills
Video Games, Software Documentation, Troubleshooting, Technical Writing, SharePoint, Customer Satisfaction, Call Centers, Team Leadership, Management, Leadership, Microsoft Office, HTML, Call Center, Customer Service, Project Management, Xbox 360, Windows, Program Management, Cross-functional Team..., Vendor Management, Networking, Analysis, Quality Assurance, Microsoft Word, Microsoft Excel, Outlook, Account Management, Process Flow..., Customer Support, Customer Advocacy, Technical Support, Training, Customer Experience, Enterprise Software, Operating Systems, Sales, Public Speaking, Marketing, Windows 7, SaaS, Customer Retention, Product Studio, Medical Billing, JIRA, Salesforce.com, HIPAA
Education
Digipen Institute of Technology 1998 — 1999
North Kitsap High School 1995 — 1998
High School Diploma, 3.3 GPA
Atos IT Solutions and Services A/S May 2012 - Present
Atos May 2012 - Present
Pentercostal Church Of God I.M. November 2004 - Present
Fifth Third Bancorp May 2011 - May 2013
Avon Products Inc. March 1998 - June 2011
Skills
Technical Support, Troubleshooting, Analysis, Hardware, Customer Service
Education
Keller Graduate School of Management of DeVry University 2013 — 2016
Bachelor’s Degree, System, Networking, and LAN/WAN Management/Manager, 3.0
Bible Institute Columbus, Ohio 2008 — 2010
Diploma, Ethics, Theology
Brown Mackie College 2008 — 2010
Associate, Information Technology / Applied Business
Atos IT Solutions and Services A/S July 2015 - Present
Xerox April 2013 - Present
CSC July 2000 - Present
AT&T August 1987 - July 2000
Skills
Financial Analysis, Financial Reporting, Managerial Finance, General Ledger, Accounting, SAP, Internal Controls, Forecasting
Education
College of St. Elizabeth
Bachelor's degree, Accounting
Union County College
Associate's degree, Business Administration and Management, General
Authentify, Inc. June 2014 - Present
Atos IT Solutions and Services A/S November 2006 - June 2014
Skills
Amazon Web Services..., vSphere, Hybrid Cloud, IT Service Management, Technical Support, Software Documentation, IT Operations, Network Administration, Engineering, Security, Windows 7, DNS, Project Management, Network Design, Service Delivery, Computer Hardware, Data Center, Testing, Servers, VMware, SIP, VoIP, Team Leadership, Windows Server, Active Directory, Automation, TCP/IP, PLC, Troubleshooting, Service Management, DHCP, GSM, IP, Microsoft Exchange, SCADA, Windows, VPN, Integration, Switches, Software Installation, System Administration, Wireless, Hardware, Routers, Telecommunications, Linux, 3G, SAP, Managed Services, Process Improvement
Education
College of DuPage 1992 — 1994
Computer and Information Sciences and Support Services
downers grove south 1984 — 1987
Atos IT Solutions and Services A/S November 2014 - Present
Atos November 2012 - Present
Dell July 2012 - November 2012
VMC December 2011 - July 2012
Mecklenburg County Public Schools December 2010 - December 2011
Community Memorial Healthcenter July 2009 - July 2011
BearingPoint January 2007 - July 2009
Mecklenburg County Public Schools August 2003 - January 2007
Skills
Data Analysis, Project Management, Business Analysis, Visio, Process Improvement, Troubleshooting, Data Center, Requirements Analysis, Program Management, Active Directory, Requirements Gathering, Business Process, CompTIA Network+...
Education
Radford University 1998 — 2002
BM, Music Business
Atos IT Solutions and Services A/S 2011 - Present
Siemens IT Solutions and Services April 2004 - July 2011
Kemper Insurance 1999 - 2000
Kemper Insurance 1996 - 1999
Kemper Insurance 1992 - 1996
Kemper Insurance 1991 - 1992
Skills
Integration, Data Center, Program Management, MS Project, Enterprise Architecture, Virtualization, Project Management, Telecommunications, Servers, Unix, Enterprise Software, Software Development, Project Planning, Management, Microsoft Exchange, System Deployment, Firewalls, Leadership, Infrastructure, Testing
Education
Northern Illinois University
B.S. Applied Computer Science, Computer Science
Atos IT Solutions and Services A/S April 2008 - Present
Siemens Transportation May 1997 - April 2008
Skills
Disaster Recovery, ITIL, SAP, IT Service Management, Program Management, Troubleshooting, Servers, Active Directory, Windows Server, Vendor Management, Integration, Project Management, Process Improvement, VMware, Data Center, Start-ups, Business Process..., Systems Engineering, Business Analysis, Security, Network Security, Cross-functional Team..., IT Management
Education
Heald College 1995 — 1997
Associate of Arts and Sciences (AAS), Computer Science, A
Atos IT Solutions and Services A/S July 2015 - Present
Xerox Business Services April 2012 - Present
ACS, a Xerox Company January 2007 - January 2011
FastBucks Holding Corporation LLC 2003 - 2006
USA Identity, INC. 1995 - 1998
Skills
Active Directory, Servers, Troubleshooting, System Administration, TCP/IP, Computer Hardware, Help Desk Support, Disaster Recovery, Blackberry Enterprise..., Network Administration, ITIL, BMC Remedy, A+ Certified, Windows, Printers, Technical Support, Hardware, Software Installation, Networking, XP, Routers, WAN, Citrix, Customer Service, VPN, Commitments, Information Technology, Windows 7, Security, System Deployment, IT Operations, VMware, Windows Server, Network Security, Incident Management, Microsoft Exchange, Server Administration, IT Service Management, Firewalls, Service Desk, Data Center, Switches, Network Engineering, Virtualization, Cisco Technologies, Access, Red Hat Linux, IT Management, Software Documentation, SharePoint
Education
Richland Community College 1986 — 1994
Computer Science
LV Berkner 1978 — 1981
High School
Atos IT Solutions and Services A/S October 2013 - Present
Xtreme Solutions, Inc. May 2012 - September 2013
Inserso April 2012 - August 2012
Vista Technical Services January 2012 - May 2012
Robert Half Technology August 2011 - January 2012
Indus Corporation June 2010 - August 2011
Hawk electronics June 2008 - June 2010
U.S Army August 1998 - August 2002
Skills
A+ Certified, Security+, Troubleshooting, Computer Hardware, Active Directory, Windows, Windows 7, XP, System Administration, BMC Remedy, Technical Support, Linux, Printers, Networking, ITIL v3 Foundations..., Help Desk Support, Servers, Windows Server, Microsoft Exchange, Operating Systems, Software Installation, Microsoft Certified..., Security Clearance, DoD
Education
The University of Texas at San Antonio 2005 — 2008
Bachelor of Arts, Criminal Justice
Atos IT Solutions and Services A/S July 2012 - Present
Education
Texas A&M University-Kingsville 2001 — 2006
Bachelor’s Degree, Computer Information systems
Atos IT Solutions and Services A/S March 2012 - Present
HP / ERICSSON October 2011 - March 2012
HP / MICROSOFT August 2010 - October 2011
CAL DSL January 2010 - August 2010
Comcast February 2008 - April 2009
WESTAFF / PETZ ENT December 2007 - March 2008
Skills
Hardware, Servers, Troubleshooting, Technical Support, Data Center, Windows, Switches, Networking, DNS, HP, IT Operations, Telecommunications, SharePoint, Printers, Help Desk Support, Operating Systems, System Deployment, Disaster Recovery, TCP/IP, Computer Hardware, VMware, VPN, DHCP
Education
San Joaquin Delta College
Computer Science
Grant Thornton LLP September 2014 - Present
MetLife June 2013 - September 2014
Atos IT Solutions and Services A/S October 2011 - June 2013
Skills
Active Directory, Windows 7, Troubleshooting, Networking, Software Installation, Security, Technical Support, Laptops, Information Technology, Windows, Help Desk Support, Remote Desktop, Windows Server, BMC Remedy, Desktop Computers, IT Operations, IT Service Management, ITIL, DNS, Computer Hardware, Disaster Recovery, VPN, DHCP, TCP/IP, Hardware, Operating Systems, Windows XP, Routers, XP, HDI Desktop Support, Android, iPhone, iOS, Microsoft Office, Outlook 2013
Education
PC Age-Edison 2011 — 2012
Internetwork Engineering Certificate, Information Technology, 3.7
Katherine Gibbs College 2000 — 2003
Associate of Arts and Sciences (A.A.S.), Design and Visual Communications, General, 3.95
Piscataway
Piscataway high
JPMorgan Chase August 2014 - Present
FMC Technologies June 2014 - July 2014
CompuCom May 2014 - May 2014
Atos IT Solutions and Services A/S July 2012 - March 2014
Hill-Rom April 2012 - June 2012
RDI Marketing Services July 2011 - March 2012
Qfact Marketing Research, LLC March 2010 - June 2011
Skills
Windows 7, Windows Server, OS X, Visual C++, C#, Visual Basic, HTML, XHTML, Java, Windows XP Pro, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Adobe Creative Suite, Adobe Dreamweaver, SCCM, BMC Remedy, Amdocs Clarify, LimeSurvey, Microsoft SQL Server, Microsoft Visual Studio, Citrix, Microsoft Visual Studio..., Laptops, System Deployment, Windows Vista, Troubleshooting, Blackberry, Access, Norton Ghost, Remote Desktop, Ubuntu, Printers, Hardware Support, VMware Workstation, Help Desk Support, Workstations, Software Installation, Operating Systems, Blackberry Enterprise..., VBScript, Desktop Computers, TCP/IP, iPhone Support, Windows XP, Microsoft Office
Education
ITT Technical Institute Cincinnati, OH 2007 — 2009
Associate of Science (A.S.), Computer Software Engineering
University of Cincinnati-Raymond Walters College 2004 — 2005
Atos IT Solutions and Services A/S October 2006 - June 2013
Skills
Tivoli Storage Manager..., Red Hat Linux, Linux System..., Shell Scripting, Unix Shell Scripting, NIS+, LDAP, LDAP Administration, Active Directory, Microsoft Windows XP, Microsoft Windows 7, VMware Workstation, VMware workstation..., Unix, Unix Operating Systems, Solaris, Hummingbird Exceed, TightVNC, Remote Desktop Linux, OpenText Exceed, IBM Tivoli, Windows XP, Windows 7, NFS, NIS, IP, Technical Support, Linux
Education
North Carolina Agricultural and Technical State University
B. S. Mathematics, Mathematics and Computer Science, B+
North Carolina Agricultural and Technical State University
Atos IT Solutions and Services A/S November 1996 - Present
Atos IT Solutions and Services A/S August 1992 - November 1996
Skills
Windows Sharepoint..., Routing and Remote..., Microsoft Excel, Microsoft Word, PowerPoint, SAP2000, Accounts Payable, Service Access, SharePoint, timecard management
Education
Ohio University-Southern Campus
Business Administration and Management, General
Westmont Auto Parts July 2014 - Present
Atos IT Solutions and Services A/S June 1995 - March 2013
Skills
Technical Support, Help Desk Support, Laptops, Desktop Computers, Windows Server, Active Directory, ITIL, IT Service Management, Servers, VMware
Education
Control Data Institute 1989 — 1990
Certificate - Computer Technology
City Colleges of Chicago-Wilbur Wright College
Electronics and Computer Science
Atos IT Solutions, Microsoft November 2007 - Present
Atos IT Solutions and Services A/S March 2006 - Present
Atos IT Solutions and Services A/S January 2003 - Present
Integrated Management Systems April 1999 - December 2002
Superior Technical Resources March 1998 - April 1999
PACE Staffing Network December 1995 - March 1998
Staff Management Associates May 1989 - September 1996
Skills
Microsoft Office, Management, Microsoft Excel, Leadership, Sales, Microsoft Word, PowerPoint, Research, Training, SQL
Education
Lane Community College