AT&T Company
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AT&T Employees
The United Illuminating Company January 2012 - Present
AT&T January 2011 - January 2012
AT&T June 2008 - January 2011
Skills
Process Improvement, SAP, Project Management, Supervisory Management, Training, Quality Assurance, Quality Management
Education
University of New Haven 2007 — 2010
Master of Business Administration (MBA), Human Resource and Marketing
Albertus Magnus College 2002 — 2006
Bachelor of Science (BS), Business Management
Infosys April 2015 - August 2015
M&T Bank January 2015 - April 2015
UniTek Global Services November 2014 - December 2014
Caterpillar Financial October 2014 - October 2014
AT&T June 2014 - August 2014
Taproot Foundation November 2013 - May 2014
EJADA Systems January 2002 - May 2013
Mobinil May 2001 - December 2001
ThoughtWorks May 2000 - December 2000
Advanced Computer Technology October 1997 - April 2000
Skills
PMP, Software Project..., MS Project, ERP, Oracle, SDLC, Project Management, Business Analysis, Integration, Oracle E-Business Suite, PMO, Java, Change Management, Team Leadership, Risk Management, Analysis, Team Management, Visio, IT Strategy, Solution Architecture, Process Scheduler, Pre-sales, Requirements Gathering, Scheduling, Oracle SQL, Agile Project Management, Scrum, PowerPoint, Microsoft Project
Education
Alexandria University 1992 — 1997
Bachelor of Science (B.Sc.), Computer Science, V. Good
AT & T May 2014 - Present
AT&T Mobility February 2012 - May 2014
AT&T January 2008 - February 2012
AT&T March 2005 - January 2008
AT&T March 1999 - March 2005
Skills
Essbase, Forecasting, Telecommunications, Financial Analysis, Variance Analysis, Hyperion Enterprise, Financial Modeling, Siterra, Business Case, Sarbanes-Oxley Act, Financial Reporting, Billing Systems, Business Objects, Process Improvement, Call Center, Revenue Assurance, Revenue Recognition, Business Analysis, Pricing, PeopleSoft, Account Reconciliation, General Ledger, Access, Capital Budgeting, Call Centers
Education
Florida Institute of Technology 2009 — 2011
Master of Business Administration (MBA), Accounting and Finance
Alcorn State University 1993 — 1997
Bachelor of Science (BS), Finance, General
The United Illuminating Company November 2009 - Present
AT&T June 2005 - June 2008
AT&T November 1997 - June 2005
Skills
Process Improvement, Team Building, Performance Management, Customer Service, Change Management, Coaching, Call Center, Telecommunications, Leadership, Sales, Call Centers, Customer Satisfaction, Management, Program Management, Vendor Management, Cross-functional Team..., Project Management
Education
Albertus Magnus College 2010 — 2013
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Central Connecticut State University 1981 — 1982
Heartland Payment Systems September 2011 - Present
Heartland Payment Systems May 2008 - Present
Rochester Business Alliance January 2012 - Present
American Express January 2004 - May 2008
AT&T January 2000 - December 2003
TicketsLive Corporation 1994 - 2000
Skills
Sales Operations, Payroll, Pricing, Account Management, Sales, New Business Development, B2B, Customer Service, Marketing Strategy, Team Building, Sales Management, Sales Process, Marketing, Strategic Planning, Training, Direct Sales, Solution Selling, Mobile Payments, Electronic Payments, Building Customer..., Loyalty Marketing, Selling, Customer Retention
Education
Alfred State College - SUNY College of Technology
University of Hartford
Essex Management, LLC February 2015 - April 2015
AT&T 2005 - October 2013
Skills
Outlook, Microsoft Project, Microsoft Office, Information Systems..., Microsoft Excel, Agile & Waterfall..., PowerPoint, Business Intelligence, MS Excel Pivot Tables, Change Management, PL/SQL, SAP BW, SAP Procurement, Cross-functional Team..., SAP ERP, Risk Management, Business Process..., Budgets, Data Mining, Business Analysis, Financial Reporting, Software Quality..., Data Analysis, Team Leadership, Vendor Relationship..., SEI CMM, Telecommunications, Visio, Multi-Cultural Team..., Management, Public Speaking
Education
Quinnipiac University
Bachelor's Degree, Management Information Systems and Services
Albertus Magnus College
Associate's Degree, Business Administration and Management, General, A
AT&T April 2015 - Present
AT&T July 2012 - April 2015
AT&T March 2010 - July 2012
AT&T March 2008 - March 2010
AT&T October 2007 - March 2008
AT&T formerly Bellsouth April 2001 - October 2007
Skills
Telecommunications, Cross-functional Team..., Cellular Communications, Process Improvement, Six Sigma, Analysis, Quality Assurance, Testing, Team Building, Change Management, VoIP, Management, Wireless
Education
Alcorn State University 2010 — 2013
MBA, Business Administration
University of Louisiana at Monroe 2005 — 2007
BBA, Management
Community College of the Air Force (CCAF) 1993 — 1995
A.A.S., Electronics Systems Technology
PRIMERO May 2014 - Present
IMPLEMENTATION ENGINEERS April 2012 - Present
Anagold Madencilik A.Ş. 2012 - Present
CWKEANE, LLC February 2007 - Present
Anagold Madencilik A.Ş. August 2013 - December 2013
AT&T February 2007 - April 2012
The AIT Group, Inc. August 2001 - August 2006
DuPont 2003 - 2005
Honeywell Aerospace 1982 - 2001
Skills
DMAIC and LEAN..., Problem..., process mapping, Measurement System..., Hypothesis Testing, FMEA, Design of Experiments, Applied Statisitics, Control Plans, Minitab, Project Management, Visio, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Teaching, Budgets, Strategic Planning, Value Stream Mapping, Telecommunications, DMAIC, Six Sigma, Process Improvement, Training, Cross-functional Team..., Business Process..., Lean Manufacturing, Kaizen, Program Management, Continuous Improvement, Operations Management, Process Engineering, Operational Excellence, Supply Chain, Manufacturing, Supply Chain Management, Change Management, TQM, Root Cause Analysis, Quality Management, Analysis
Education
University of New Haven 1992 — 1994
Master of Business Administration (MBA), Business Administration, Management and Operations
Univeristy of New Haven 1986 — 1992
Mechanical Engineering
Alfred University
Bachelor of Fine Arts (BFA), Fine and Studio Arts
AT&T June 2004 - June 2014
Quest Diagnostics September 1998 - June 2004
Skills
Telecommunications, Customer Service, Call Centers, Sales, Team Leadership, Customer Satisfaction, Wireless, Account Management, Cross-functional Team..., Customer Experience, Team Building, Training, Troubleshooting, Strategic Planning, Process Improvement, Leadership
Education
Metrix learning online
certificate of completion
Verizon Wireless December 2012 - Present
AT&T June 2011 - December 2012
Chase October 2009 - February 2011
Wells Fargo April 2008 - October 2009
Skills
Sales, Customer Service, Customer Retention, Customer Experience, Direct Sales, Wireless, Pricing, Mobile Devices, Mobile Technology, Team Leadership, Business Development, Leadership, Sales Management, Time Management, Retail, Team Management, Public Speaking, Management, Microsoft Office, PowerPoint, Research
Education
Alcorn State University 2002 — 2007
Bachelor of Arts (B.A.), Mass Communication/Media Studies
AT&T February 2008 - Present
Skills
Managed Services, IT Outsourcing, Project Management, Team Management, Telecommunications, Team Leadership, Solution Selling, Outsourcing, IT Service Management, Professional Services, CRM, Vendor Management, Security, IT Strategy, Cloud Computing, Strategy, Data Center, ITIL, Contract Negotiation, Integration, Program Management, Wireless, IP, SaaS, Unified Communications, VoIP, Management, Networking, Business Development, Product Management, Pre-sales
Education
Alcorn State University 1970 — 1974
Bachelor of Science, Business Administration
AT&T March 2007 - Present
BellSouth Technology Group January 1997 - December 2006
BellSouth Information Technology March 1985 - December 1996
Singer Link Flight Simulations May 1983 - March 1985
Skills
Telecommunications, Program Management, Project Management, Testing, Team Leadership, Security, Analysis, Integration, Training, Leadership, Architecture, Cross-functional Team...
Education
Alcorn State University 1978 — 1983
BS, Computer Sc. & Applied Math
Niagara Bakery Goods July 2014 - Present
OTR Driving May 2014 - July 2014
AT&T 2011 - 2013
Teleperformance September 2008 - September 2011
PPI Marketing June 2007 - July 2007
Skills
Sales, Software Installation, Customer Service, Over 63 wpm typing..., Professional Phone..., Computer Hardware, Cable Television, IP Phones, Premise Wiring, Data Wiring, Telecommunications, Equipment Installation, Field Installation, Warehousing, DOT regulations, Smith System Certified, CDL Class A
Education
Alcorn State University 2005 — 2006
none, undecided
Waukegan High School 2003 — 2005
Southern Connecticut Gas Company July 2014 - Present
United Illuminating July 2007 - July 2014
AT&T July 1996 - July 2007
Skills
Microsoft Excel, Substation, Business Process, Project Management, Energy, Research, Process Improvement, Performance Management, Visio, Analysis, Change Management, Engineering, PowerPoint, Budgets, Management, Program Management
Education
Albertus Magnus College 1995 — 1996
Housatonic Community College 1988 — 1989
2U February 2015 - Present
Rutgers School of Management and Labor Relations October 2014 - December 2014
Office of The Associate Alumnae of Douglass College September 2013 - September 2014
AT&T January 2014 - January 2014
Rutgers University September 2012 - May 2013
Franklin Township June 2012 - August 2012
New York & Company May 2012 - August 2012
Albright College September 2011 - December 2011
Skills
E-Learning, Higher Education, Human Resources, Career Development, Strategic Human..., PowerPoint, Microsoft Office, Microsoft Excel, Facebook, Marketing, Sales, Social Media, Event Planning, Communication, Telecommunications, Telemarketing, Social Networking, Networking, Twitter, Tumblr, Pinterest, Public Speaking, Microsoft Word, Research
Education
Rutgers, The State University of New Jersey-New Brunswick 2012 — 2015
Communication, Public Relations, Human Resource Management and Related Programs
Albright College 2010 — 2012
Fashion/Apparel Design, Fashion Merchandising, Business Administration, Communications, 3.2
Franklin High
Divine Science Automotive Restoration Limited October 1997 - Present
Videotek 2000 - 2001
Lucent Technologies January 1995 - August 1998
AT&T January 1981 - January 1995
Skills
Process Analysis, Troubleshooting, Electronics Repair, Calibration, Electronic Alignment, Inspect electronics, Holistic Consultant, Energyworker, Reiki, Craniosacral Therapy, SomatoEmotional Release, Holistic Energy..., Process Analyst, Computer Technologist, Running Marathons, Autocad
Education
Penn State Berks Campus 1995 — 1996
Business Administration
Albright College 1987 — 1990
Computer Science
Windemuller, Inc. September 2015 - Present
Charter Business July 2013 - September 2015
Integrated Systems Consultants April 2008 - July 2013
Anavon Communications August 2005 - March 2008
alltel communications July 2004 - August 2005
ITS Communications March 2003 - July 2004
AT&T February 1999 - December 2002
Nortel Networks January 1997 - February 1999
Digital Equipment Corporation March 1996 - December 1996
Cabletron Systems November 1994 - February 1996
Skills
Co-location, Cloud Computing, Cisco VoIP, Microsoft Office 365, Cisco VPN, Cloud Storage, Disaster Recovery, VMware, Acronis, Dell PowerEdge Servers, Dell Workstations, Unified Communications, Collaboration Solutions, Video Conferencing, Cisco Telepresence, Microsoft Lync, Online Backup, Business Continuity..., VoIP, Solution Selling, Telecommunications, Cisco Technologies, Wireless, Troubleshooting
Education
Lawrence Technological University 1981 — 1985
B.S.E.E., Electrical Engineering
Albion College 1979 — 1981
Andover High School 1976 — 1979
CLEAN AND ORGANIZE IT! March 2014 - Present
AT&T 1978 - 2012
The Observer January 1998 - 2000
Skills
Journalism, Customer Service, Customer Retention, Customer Insight, Customer Engagement, Customer Satisfaction, Creative Writing, News Writing, Newsletter Production, EDITORIAL WRITING, Photo Editor, Photojournalism, GENERAL PHOTOGRAPHY, Organization &..., RESIDENTIAL CLEANING, COMMERCIAL CLEANING, DARKROOM TECHNICIAN...
Education
Albertus Magnus College 2010 — 2012
MASTER DEGREE OF FINE ARTS, Writing, General
WESLEYAN UNIVERSITY MIDDLETOWN CONNECTICUT 1996 — 1998
Bachelor of Arts (B.A.), ENGLISH
Tunxis Community College
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Central Bank June 2015 - Present
AT&T September 2013 - January 2015
Pioneer Credit Recovery July 2012 - January 2013
General Revenue Corporation January 2012 - July 2012
Koenig & Selzer Asset Management Group August 2011 - December 2011
Skills
Microsoft Excel, VBA, Forecasting, Financial Analysis, Data Entry, Microsoft Office, MS Excel Pivot Tables, Pivot Tables, P&L Forecasting, Cash Flow Forecasting, Visual Basic, Microsoft Word, Analytics, Communication Skills, Inventory Management, Inventory Control, Inventory Analysis, Inventory Accuracy, Sales, Customer Service, Customer Experience, Customer Satisfaction, SharePoint, 10 Key, Typing, Copy Typing, Mathematics, Statistics, Computer Proficiency, Grammar, Cash Handling Experience, Retail, Cash Register, Customer Engagement, Customer Retention, Long-term Customer..., Mobile Devices
Education
Alfred State College - SUNY College of Technology 2008 — 2011
Bachelor of Business Administration (B.B.A.), Financial Planning and Services
State University of New York at Delhi 2007 — 2008
None - transferred out, Business Administration and Management, General
AT&T January 2010 - Present
Skills
Cisco Routers, IOS-XR, JUNOS, MPLS, MPLS VPN, BGP, Routing, Service Provider..., Telecommunications, IP, Wireless, Ethernet, LTE, Switches, Routing Protocols
Education
Rutgers University 2008 — 2009
Master's degree, Electrical and Electronics Engineering
Alexandria University 2001 — 2006
Bachelor's degree, Electrical and Electronics Engineering
AT&T 2005 - Present
Education
Alcorn State University
Meridian Community College
Associate's degree
Western Dental Services October 2013 - Present
Rincon Real Estate Group January 2013 - October 2013
Jones Lang LaSalle February 2011 - December 2011
Jones Lang LaSalle May 2010 - December 2010
Jones Lang LaSalle November 2006 - March 2009
John Laing Homes August 2005 - November 2006
Pardee Homes November 2003 - June 2005
Ercole Marelli Impianti Tecnologici (EMIT) November 1997 - May 2001
Dillingam 1995 - 1997
AT&T 1993 - 1995
Skills
Contract Management, Project Management, Construction, Procurement, Project Planning, Facilities Management, Project Estimation, Budgets, Value Engineering, Renovation, Management, Construction Management, Pre-construction, Contractors, Contract Negotiation, Negotiation, Cost Control, Analysis, PMP, Tenant Improvement, Real Estate Development, Feasibility Studies, Purchasing, Commercial Real Estate, International Business..., Retail, Commercial, Residential, Renovations, Remodels, Process Development and..., Microsoft Project
Education
Hult International Business School 2001 — 2002
M.Sc., International Business Management
Alexandria University 1989 — 1993
B.SC, Hotel Management
UCI Extension
Certificate, Project ManagementUCI
Cerner Corporation August 2009 - Present
Rochester Institute of Technology October 2006 - May 2009
Cerner Corporation June 2007 - August 2007
AT&T May 2006 - September 2006
Skills
Spring, Java, Visual Studio, Application Development, C++, XML, Software Development, Eclipse, Programming, Subversion, Git, Web Services, Agile Methodologies, CSS3, JavaScript, OpenID, OAuth, Maven, RESTful WebServices, Servlets, Mobile Web Design, Cloud Computing, JUnit, Responsive Web Design
Education
Rochester Institute of Technology 2008 — 2011
MS, Information Technology, 3.8
Rochester Institute of Technology 2005 — 2008
BS, Medical Informatics (Computer Science Track), 3.1
Alfred State College - SUNY College of Technology 2003 — 2005
AAS, Computer Information Systems, 3.6
American Crane & Equipment Corp. April 2002 - Present
Lucent Technologies September 1995 - January 2002
AT&T 1991 - 1995
Education
Albright College 1983 — 1986
Computer Science
Lincoln Tech. Inst. 1977 — 1979
A2Z Real Estate Investors January 2014 - Present
ICC Investment Consulting Corporation November 2007 - Present
ICC Financial Services June 2007 - Present
ICC Financial Services December 2004 - Present
ICC Financial Services 2004 - Present
Gulf Property Inspections December 2003 - November 2007
Verizon Federal November 1993 - December 2003
GTE January 1988 - January 1993
Intermediaries GTE January 1987 - January 1988
AT&T January 1986 - January 1987
Skills
BUSINESS INTERMEDIARY, COMMERCIAL PROPERTY..., FEDERAL CONTRACT..., Business Planning, Mergers, Acquisitions, Corporate Development, Commercial Real Estate, Business Valuation, Management Consulting, Product Management, Product Development, Divestitures, Product Planning, New Business Development, Strategic Planning, Business Development, Strategic Partnerships, Due Diligence, Financial Analysis, Valuation, Real Estate, Negotiation, Start-ups, Business Strategy, Investments, Venture Capital, Private Equity, Sales Management, Account Management, Portfolio Management, Competitive Analysis, Direct Sales, Entrepreneurship, Product Marketing, Contract Negotiation, Management, Mergers & Acquisitions, Small Business, Investment Properties, Marketing, Loans, Restructuring, Real Estate Financing, Alternative Investments, Financial Structuring, Asset Management, Funding, Finance, Real Estate Economics
Education
University of South Florida 1990 — 1993
MBA, Marketing, Finance
Western Michigan University 1970 — 1973
MA, Industrial Psychology & Management
Albion College 1966 — 1970
BA, Economics, Psychology
Long and Foster 2009 - Present
Branchburg Twp Board of Eduction 2002 - 2010
Readington Township Board of Education 1999 - 2002
AT&T 1985 - 1998
Skills
Real Estate, Negotiation, Sellers, Buyer Representation, Listings, Vacation Homes, e-PRO, National Association of..., Short Sales
Education
Fairleigh Dickinson University 1986 — 1989
MBA, Management
Albright College 1980 — 1984
BS, Business/Computer Sciense
FedEx Services 2012 - Present
S1 Corporation February 2011 - March 2012
Union Pacific Railroad June 2004 - February 2011
AT&T 2002 - 2003
MCI 1992 - 2000
IBM June 1982 - February 1992
Skills
Hibernate, Spring, J2EE, OOP, Struts, Tomcat, JSP, Maven, JBoss, Servlets, Ant, Eclipse, JMS, Weblogic, JDBC, Java, Websphere, MySQL, Swing, Design Patterns, AJAX, SOA, Subversion, MVC, Object Oriented Design, Web Applications, DB2, Databases, JavaScript, EJB, XML, SOAP, HTML, PostgreSQL, PL/SQL, jQuery, CSS, Core Java, SQL, C++, Apache, OOAD, IDE, JNDI, Wicket, Application Servers, JSF, IceFaces, Java Enterprise Edition, Software Development
Education
Bellevue University 2005 — 2008
Masters, Computer Information Systems
State University of New York College at Geneseo 1987 — 1989
BS, Computer Science, Mathamatics
Alfred University 1985 — 1987
Assocaties, Computer Science
AT&T May 2014 - Present
WIRELESS CREW June 2007 - April 2012
BROADWAY BEAT January 1990 - January 2007
Skills
Management, Leadership, Merchandising, Sales, Selling, Retail, Sales Management, Forecasting, Customer Satisfaction, Program Management, Event Management, Customer Service, Operations Management, Fashion, Team Building
Education
Alexandria University 1981 — 1986
Bachelor of Science, Egypt; Civil Engineering
Level 3 Communications September 2009 - Present
AT&T - GE Capital March 2009 - June 2009
Verizon Business December 2006 - December 2008
Verizon Business June 2004 - December 2006
AT&T June 1999 - June 2004
MCI June 1987 - June 1999
NBC September 1986 - June 1987
Satellite Transmission Systems January 1980 - September 1986
Skills
CCDP, CCNP, CCNA, CCDA, ARSFE, SSCA, MPLS, Ethernet, Cisco Technologies, Network Design, VoIP, Switches, IP, Pre-sales, Telecommunications, Frame Relay, Routers, Unified Communications, SDH, SIP, Managed Services, DWDM, VPN, MPLS VPN, ATM networks, Metro Ethernet, Firewalls, Networking, Cisco Routers
Education
New York Institute of Technology 1985 — 1995
BSEE, Electronic Engineering
Alfred State College - SUNY College of Technology 1973 — 1975
AAS, Electronic Communication
Southwest Human Development April 2014 - Present
Southwest Human Development April 2013 - April 2014
Mandelbaum Salsburg May 2003 - November 2011
Net2Phone November 2000 - December 2002
AT&T April 1995 - November 2000
United Photo Service 1979 - 1983
Skills
Microsoft Exchange, VBScript, TCP/IP, Powershell, MCSD, SQL, IIS, Active Directory, VB.NET, RAS, ActiveX, VPN, Networking
Education
Alfred University 1977 — 1981
BS, Major in Business Administration
C Spire March 2011 - Present
AJA Management & Technical Services January 2010 - March 2011
AT&T February 2007 - July 2009
Tennessee Department of Transportation July 2005 - February 2007
Skills
Telecommunications, IP, VoIP, Wireless, Business Case, Integration, Wireless Networking, Network Design, TCP/IP, Change Management, Cisco Technologies, Project Management, Unix, Project Planning, Linux, Construction, Troubleshooting, Routing, Networking, SIP, DSL, Security, Data Center, Budgets, Vendor Management
Education
University of Mississippi 2001 — 2005
Master of Science (M.S.), Civil Engineering
Alcorn State University 1996 — 2000
Bachelor of Science (B.S.), Industrial Technology
Raymond High School 1992 — 1996
High School Diploma
Atlantic Broadband September 2015 - Present
Comcast July 2011 - September 2015
Comcast April 2009 - October 2011
Cingular February 2008 - June 2008
AT&T May 2006 - February 2008
Cingular Wireless December 2000 - May 2006
McKesson Water Products March 1996 - May 1997
W.W. Grainger July 1994 - January 1996
Skills
CRM
Education
Albertus Magnus College
Southern CT State University
Thomas Rausch
Town of Foxborough 2011 - Present
Madaket Conservation Association 2011 - Present
At Your Service May 2001 - Present
Foxboro Planning Board 2001 - 2011
AT+T 2005 - 2009
Cingular Wireless 2000 - 2005
Cellular One 1998 - 2000
Bain & Company 1996 - 1998
New England Telephone 1969 - 1996
Skills
Telecommunications, Wireless, Cellular Communications, UMTS, GSM, 3G, VoIP, Account Management, Wireless Broadband, Solution Selling, Product Management, Vendor Management, Sales Operations, Customer Retention, Call Centers, Management, Project Management, Customer Experience, Managed Services, Integration, Project Planning, Program Management, Mobile Devices, Unified Communications, 4G, Mobile Technology, CDMA, Troubleshooting, Strategy, Leadership, Fiber Optics
Education
Albion College 1966 — 1968
The Hinckley School
Aetna April 2014 - Present
Amdocs March 2010 - April 2014
Amdocs March 2010 - February 2011
AT&T April 2001 - September 2010
AT&T/BellSouth 2003 - 2010
BellSouth Business April 2001 - May 2003
Skills
Telecommunications, Vendor Management, Business Analysis, Software Project..., Program Management, PMP, Integration, Management, SharePoint, Outsourcing, Business Intelligence, MS Project, Disaster Recovery, Enterprise Architecture, Solution Architecture, Data Center, PMO, Business Process..., Visio, Project Portfolio..., Process Improvement, Data Warehousing, Strategy, SOA, Pre-sales, Professional Services, CRM, Release Management, Unix, System Deployment, Requirements Gathering, Agile Methodologies, IT Management, Business Process, SDLC, Software Development, Project Management, Information Technology, Cross-functional Team...
Education
Keller School of Business 1994 — 1996
MBA, Business w/emphasis in IT
University of Southern California 1989 — 1990
Certification, Information Technology
Alcorn State University 1977 — 1981
BA, English/Mass Communications
North Natchez HS 1973 — 1977
Albright College February 2015 - Present
AT&T Mobility April 2007 - Present
AT&T Mobility 2007 - Present
RaddComm Communication Consulting Services LLC February 2006 - April 2007
SunCom Wireless March 2005 - February 2006
SunCom Wireless September 2003 - March 2005
Triton PCS April 1999 - September 2003
AT&T March 1997 - April 1999
AT&T June 1995 - March 1997
AT&T November 1992 - June 1995
Skills
Telecommunications, Wireless, LTE, GSM, UMTS, Product Management, Network Design, Mobile Devices, Project Management, Project Planning, Wireless Networking, Management, IP, 4G, Networking, CRM, VoIP, Information Technology, Analysis, Training, Cellular Communications, Mobile Technology, PMP, CDMA, Microwave, Mobile Communications, Vendor Management, RF Engineering, Integration, 3G, Testing, WiFi, WiMAX, RF, Leadership, System Deployment, E-commerce, Computer Network..., Ethernet, Network Engineering, Troubleshooting, WCDMA, Product Development, T1, Core Network, HSPA, Wireless Broadband, Fiber Optics, MPLS, Program Management
Education
New Jersey Institute of Technology 1992 — 1994
MS
Albright College 1986 — 1990
BS
Hiscox Inc July 2015 - Present
QBE FIRST November 2013 - April 2015
QBE FIRST June 2012 - June 2013
LexisNexis Insurance Software Solutions November 1999 - June 2012
Metro Information Services February 1996 - November 1999
AT&T February 1987 - February 1996
Trustmark National Bank June 1985 - May 1986
Skills
Quality Management, Technical Staff..., Quality Center, Test Automation Tools, Manual Testing, QTP, VBScript, SOAPUI, MySQL, Oracle SQL, PHP, Toad 9.0, Java, COBOLII, JCL, DB2, IMS DB/DC, ADABAS, NATURAL, CICS, Microsoft Office, Editing, MYSQL Workbench, Reflection Attachmate, SOA, Sybase, SQL, Agile Project Management, Workbench, COBOL, User Acceptance Testing, Data Warehousing, Test Management, PMO, Microsoft SQL Server, Strategy, Test Planning, Oracle, SoapUI, Testing, Management, Requirements Gathering, Databases, Software Project..., Quality Assurance, Visio, SDLC, Data Migration, Web Services, Unix
Education
Alcorn State University 1980 — 1985
Bachelor of Science (B.S.), Computer Science & Applied Mathematics
AT&T 1999 - Present
Montgomery Investment Technology, Inc. 1997 - 1998
Skills
VoIP, Networking, Telecommunications, Analysis, IP, Integration, Network Design, TCP/IP
Education
Temple University 1996 — 1998
Master of Science (MSc), Electrical Engineering
University of Delaware 1993 — 1995
Master of Science (MSc), Applied Mathematics
Albright College 1988 — 1992
Bachelor of Science (B.S.), Mathematics and physics
AT&T April 2015 - Present
United States Coast Guard Reserve May 2010 - Present
City Gear November 2014 - April 2015
Nissan Motor Corporation March 2014 - November 2014
American Eagle Outfitters November 2013 - March 2014
Blockbuster October 2008 - April 2012
Krystals June 2007 - October 2008
Education
Delta State University 2014 — 2016
Master of Business Administration (M.B.A.), Management Information Systems, General
Alcorn State University 2009 — 2013
Bachelor of Arts (B.A.), History
AT&T October 2013 - Present
Comcast Cable April 2013 - October 2013
C Spire Personalized Wireless January 2013 - March 2013
Verizon Wireless March 2006 - October 2012
AT&T Mobility March 2003 - May 2006
Skytel, Jackson January 2000 - January 2003
Isle of Capri January 1999 - January 2000
Isle of Capri Casino 1994 - 2000
Isle of Capri January 1994 - January 1997
Skills
Quotas, Wireless, Direct Sales, Telecommunications, Solution Selling, Cold Calling, Customer Satisfaction, Sales Management, Customer Retention, Call Center, Sales Process, Mobile Devices, Selling, Retail, Sales, Customer Service, Customer Experience, Cellular Communications
Education
Alcorn State University 1989 — 1994
Alcorn State University 1989 — 1994
Political Science
Warren Central High School
Diploma
AT&T June 2014 - Present
Comcast Cable July 2013 - June 2014
Allstate March 2013 - July 2013
The Grand Lux Boutique September 2012 - April 2013
In Parallel May 2012 - September 2012
Remy Hair Shop and Accessories February 2012 - August 2012
The Bite Tour (Naperville Rib Festival) July 2012 - July 2012
ANS Advertising April 2012 - June 2012
Laz /Smart Resources April 2012 - June 2012
Active Transportation Alliance June 2011 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Marketing Communications, Cash Flow, Call Center, Cash Register, Cash Management, Customer Service, Customer Satisfaction, Social Media Marketing, Surveying, Sales, Event Planning, Call Centers
Education
City Colleges of Chicago-Malcolm X College 2014 — 2018
Associate's Degree, Business Administration and Management, General
Alcorn State University 2011 — 2015
Bachelor's degree, Business/Computer Science
Social Justice High School 2009 — 2011
Phoenix Military Academy
AT&T October 2014 - Present
AT&T August 2012 - March 2014
Avon March 2011 - May 2013
AT&T June 1999 - August 2012
AT&T May 1987 - June 1999
Sheltering Arms Educational Center January 1986 - January 1987
Skills
Training, Customer Service, Leadership, Recruiting, Program Management, Management, Analysis, Direct Sales, Customer Satisfaction, Call Center, Data Entry, Retail, Outlook, Call Centers, Access, Marketing, Forecasting, Team Building, Microsoft Office, Team Leadership
Education
Peabody Magnet High 1979 — 1983
High School Diploma
Alcorn State University
Applied Mathematics and Computer Science
HEI Hotels & Resorts December 2013 - Present
AT&T March 2011 - March 2013
City of New Haven February 2008 - October 2009
Skills
Wireless, Sales, Telecommunications, Technical Support, Windows, Mobile Devices, Wireless Networking, Troubleshooting, Networking, Mobile Technology
Education
Albertus Magnus College 2004 — 2008
BS CIS, Computer Info. Systems
Fresh Yoga January 2006 - Present
AT&T February 1979 - June 2008
Skills
Yoga, Meditation, Wellness, Fitness, Nutrition, Holistic Health, Wellbeing, Personal Training, Wellness Coaching, Hatha Yoga, Relaxation, Public Speaking, Healing, Stress Management, Energy Healing, Lifestyle, Corporations, Personal Development, Fitness Training, Lifestyle Coaching, Mindfulness, Stress, Reiki, Alternative Medicine, Nutritional Counseling, Chronic Illness, Stretching, Pain Management, Chronic Pain, Spiritual Direction
Education
Albertus Magnus College 1990 — 1997
Bachelors, Sociology, Psychology
Quintent 2007 - Present
Transcript Associates, Inc. April 2002 - Present
AT&T January 2001 - January 2002
ION Networks September 1999 - January 2001
Dicar Inc. September 1991 - March 1997
Skills
Business Development, Product Development, Project Management, Manufacturing, Strategic Partnerships, Product Management, Start-ups, New Business Development, Entrepreneurship, Competitive Analysis, Analysis, Team Building, Management, Strategy, Sales, Negotiation, Program Management, Leadership, Troubleshooting, Cross-functional Team..., Process Improvement, Business Strategy, Strategic Planning, Team Leadership, Operations Management, Six Sigma, Vendor Management, Business Process..., Contract Negotiation, Business Analysis, Executive Management, Management Consulting, CRM
Education
Alfred University 1987 — 1991
BS, Ceramic Engineering
AT&T March 2011 - Present
AT&T April 2002 - March 2011
Southern New England Telephone Company November 1995 - April 2002
Equifax October 1994 - September 1995
Thames Valley Council for Community Action September 1989 - July 1992
Skills
Training, Sales, Leadership, Project Management, Time Management, Payroll, Telecommunications, Sales Operations, Customer Retention, Sales Process, Account Management, Sales Management, Cold Calling, Customer Satisfaction, Sales Presentations, Policy, Credit, New Business Development, Team Building, Management, Customer Service, Negotiation, Contract Negotiation, Cross-functional Team..., Team Leadership, Marketing, Forecasting, Solution Selling, Direct Sales, Strategic Planning, Wireless, Program Management
Education
Albertus Magnus College
Associates
AT&T csrMCI Telecommunications1988 - 1996
MCI 1988 - 1995
Education
Alcorn State University 1982 — 1986
RE/MAX Coast and Country September 2015 - Present
Weichert Realtors Suburban Properties, Mystic,CT. 2005 - August 2015
At&t 1995 - 2007
Jamaican Straw Weaves 1985 - 2000
Skills
Corporate Communications, Sales Management, Real Estate Investment, Real Estate, Investments, Buying, Home, Relocation, Short Sales, Sellers, First Time Home Buyers, Investment Properties, Negotiation, Residential, Selling, Referrals, Contract Negotiation, Foreclosures, Buyers, New Home Sales, Residential Homes, Investors, Buyer Representation, Single Family Homes, Condos, Mortgage Lending, ABR, Marketing, Listings, Sales, Real Estate Transactions, Property Management, Luxury, Property, Real Property, Rentals
Education
Albertus Magnus College 2000 — 2002
Associate, Business Management
Mercantil Commercebank June 2015 - Present
Wells Fargo July 2013 - April 2014
AT&T January 2010 - May 2012
Skills
Customer Service, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Teaching, HTML, Strategic Planning, Budgets, Negotiation, Team Building, Project Management, Social Media, Event Planning, Accounting, Teamwork, Sales, Management, Public Relations, Event Management, Project Planning, Team Leadership, Sales Management, Inventory Management, Marketing Strategy, Coaching, Marketing, New Business Development, Retail, Leadership, Data Entry, Nonprofits, Customer Satisfaction, Call Centers, Access, Banking, Customer Retention, Spanish, Selling, Training, Social Networking, Small Business, Recruiting, Human Resources, Account Management, Analysis, Social Media Marketing
Education
Alfred State College - SUNY College of Technology 2010 — 2014
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Mason State Bank January 2013 - Present
AT&T May 2012 - January 2013
Albion College January 2012 - May 2012
Nate Squared Inc. April 2009 - April 2012
Panchero's Mexican Grill April 2006 - January 2012
Albion College August 2011 - December 2011
Skills
Research, Word, Microsoft Office, PowerPoint, Excel, Customer Service, Customer Satisfaction, Door to Door, Social Media Marketing, Marketing, Product Marketing, Telecommunications, Sales, Direct Sales, Market Analysis, Microsoft Word, Time Management, Public Relations
Education
Albion College 2008 — 2012
Bachelor of Arts (B.A.), Political Science
Albion College 2008 — 2012
Bachelor of Arts (BA), Philosophy
Verizon Wireless December 2014 - Present
Verizon Wireless July 2014 - December 2014
Verizon April 2013 - July 2014
AT&T December 2010 - February 2013
AT&T June 2009 - October 2010
AT&T Mobility April 2008 - June 2009
AT&T Mobility December 2005 - April 2008
AT&T Mobility July 2003 - December 2005
AT&T Mobility May 2001 - July 2003
Skills
Customer Retention, Wireless, Telecommunications, Direct Sales, Retail, Solution Selling, Customer Experience, Mobile Devices, Sales Process, Account Management, Customer Satisfaction, Sales, Selling, Leadership, Management, Team Leadership, Sales Presentations, Training, Strategic Partnerships, Retail Sales, Team Building, Quotas, Building Relationships, Product Marketing, Call Centers, Customer Service, Cold Calling, Mobile Communications, Merchandising, Co-location, Mobile Technology, Salesforce.com, B2B, Channel Partners, Product Management, Cellular Communications, Cross-functional Team..., Managed Services
Education
Albertus Magnus College 1996 — 2000
BA, Communications
AT&T October 2012 - March 2015
AT&T February 2012 - October 2012
AT&T October 2004 - February 2012
Skills
Telecommunications, Strategy, Product Management, Cloud Computing, Wireless, Unified Communications, Product Development, Leadership, Disaster Recovery, Product Marketing, Ethernet, Solution Selling, Project Management, Strategic Planning, Co-location, Managed Services, Management, Marketing Strategy, VoIP, Mobile Devices, Development of..., Social Networking
Education
Albertus Magnus College
BS, Business Management
AT&T January 2007 - Present
AT&T January 2007 - April 2007
BellSouth June 2004 - December 2006
U S WEST 1991 - 1996
Frito-Lay 1987 - 1990
PepsiCo May 1984 - July 1987
Unilever/Lipton 1982 - 1985
Skills
Analytics, Oracle CRM, Pricing Strategy, Pricing Optimization, Teradata, Segmentation, Process Improvement, Cross-functional Team..., SQL, Data Warehousing, SAS, Telecommunications, Quality Assurance, MicroStrategy, Experimental Design, Data Integration, Market Research, Behavioral Economics, Demand Estimation, Business Analysis, Analysis, Business Intelligence, Data Analysis, Strategy, Competitive Analysis, Data Mining, Customer Insight, Statistics
Education
Bucknell University 1977 — 1979
MA, Experimental Psychology
Albright College 1974 — 1977
B.A., Psychology
DHL December 2014 - Present
Eastern Managed Print Network (A Xerox Company) July 2013 - December 2014
AT&T June 2011 - July 2013
Skills
Public Speaking, Customer Service, Event Planning, Marketing, PowerPoint, Microsoft Office, Team Leadership, Team Building, Microsoft Excel, Strategic Planning, Microsoft Word, Project Management, Account Management, B2B, Troubleshooting, Solution Selling, Teamwork, Direct Sales, Insurance, Business Development, Telecommunications, New Business Development, Management, Time Management, Social Networking, Sales Process, Leadership, Sales, Customer Satisfaction, Process Improvement, Sales Operations, Customer Retention, CRM, Networking, Contract Negotiation
Education
Alfred University 1999 — 2003
BS, Business Administration
REMAX on the Bay March 2015 - Present
AT&T January 1985 - Present
Skills
Marketing, Vendor Management, Team Building, Customer Service, Telecommunications, Project Management, Management
Education
Albertus Magnus College 1997 — 1999
Bachelor's degree, Business Management
Mitchell College 1991 — 1993
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Robert E. Fitch Senior High School
AT&T January 1996 - Present
Camelot Music 1993 - December 1995
Skills
Customer Retention, Customer Experience, Sales, Customer Service, Management, Retail, Telecommunications, Subject Matter Experts, Employee Training, Training, Martial Arts, Martial Arts Instruction
Education
University of Phoenix 2013 — 2015
Alfred State College - SUNY College of Technology 1990 — 1993
AT&T September 2013 - Present
Hershey Entertainment May 2004 - May 2014
Skills
Microsoft Office, Customer Service, Networking, Leadership, Catering, Training
Education
Albright College 2009 — 2012
B.S.Information System Technology, Information Technology Project Management, 3.2
Lebanon High School
Bachelor of Applied Science (B.A.Sc.)
JPMorgan Chase & Co. November 2014 - Present
United States Army Reserve June 2011 - Present
Adjusters International November 2012 - May 2014
AT&T August 2010 - March 2011
Albright College August 2009 - May 2010
Skills
Government, Military, Intelligence Analysis, National Security, Research, Intelligence, PowerPoint, Data Analysis, Team Leadership, Leadership, Training, Homeland Security, Command, Program Management, Arabic, Microsoft Office, Microsoft Word, Microsoft Excel, Public Speaking, Team Building, Project Planning, Project Management, Emergency Management, Customer Service, Access, SharePoint, Windows, Strategic Planning, Teaching, Damage Assessment, Risk Assessment, Disaster Recovery, Modern Standard Arabic, Egyptian Arabic, Security Clearance, Analysis, Top Secret, DoD, Management, Military Experience, Policy, Social Media
Education
Penn State University 2012 — 2012
None-Degree Student, Military Signal/Geospatial Intelligence, A
Cochise College 2011 — 2012
Associate of Arts (AA), Intelligence Operations, High Honors
United States Army Intelligence Center 2011 — 2012
Associate's degree, Geosptial Intelligence, High Honors
Albright College 2006 — 2010
Bachelor of Science (B.S.), Chemistry and International Relations
Carteret High School 2002 — 2006
High School Diploma, High School Diploma
Hamden Hall Country Day School November 2007 - Present
Association of Volunteer Administrators 2001 - Present
Association of Volunteer Administrators (AVA)Member 2004 - 2009
Hospital of Saint Raphael March 2004 - September 2007
AT&T January 2001 - December 2003
AT&T January 1997 - December 2003
Law Offices of Robert K. Walsh January 1991 - January 1997
Skills
Editing, Copy Editing, Marketing, Management, Newsletters, Event Planning, Customer Service, Public Speaking, Microsoft Office, Fundraising, Budgets, Non-profits, Strategic Planning, Social Media, Volunteer Management, PowerPoint, Microsoft Excel, Program Management, Microsoft Word, Event Management, Nonprofits, Community Outreach, Public Relations, Leadership, Staff Development, Teaching
Education
Hamden Hall Country Day School 1985 — 2008
Albertus Magnus College 2005 — 2007
AS, Business Management
Brownsburg High School 1964 — 1968
General, English, Business
AT&T
Skills
Strategic Planning, Team Building, Leadership, Project Management, Sales, Customer Service, Public Speaking, Wireless, Management, Microsoft Excel, PowerPoint, Team Leadership, Telecommunications, Leadership Development, Marketing
Education
Alcorn State University
Brescome Barton Inc. May 2015 - Present
Apex Systems - AT& T Wireless July 2013 - February 2015
Branford Hall Career Institute April 2012 - May 2014
Advanced Office Systems September 2010 - June 2011
AT&T April 2005 - May 2009
AT&T February 1998 - March 2005
AT&T November 1995 - February 1998
Skills
Computer Systems..., Software Development, Classroom Delivery, Instructor-led Training, Quality Assurance, System Testing, Unit Testing, COBOL, CICS, JCL, SDLC, Panvalet, Serena Changeman, Vantive, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Powerpoint, Microsoft Outlook, PowerPoint, Windows 7, Access, Outlook, Program Management, Training, Project Management, Technical Support, Visio, Management
Education
Albertus Magnus College 1997 — 2012
B.S, Management Information Systems
Connecticut Business Institute 1994 — 1995
Certificate, Computerized Accounting
MCID 2010 - Present
AT&T 2001 - 2010
Skills
Strategic Planning, Team Building, Leadership, Coaching, Marketing Communications, Editing, DSL, Broadband, Telephony, Wireless, Telecommunications, Ethernet, VoIP, Conflict Resolution, Timely Decision Making, Negotiation, Budgets, Sales, Customer Service, Management, Training, Public Speaking, Quality Assurance, Marketing, Marketing Strategy, Event Planning, Recruiting, Customer Satisfaction, Public Relations, Interviews, Program Management, Team Leadership
Education
Alcorn State University
Business Administration and Management, General
HRI
Tennesse State University
English Language and Literature, General
DTE Energy January 2007 - Present
AT&T 2001 - 2006
Skills
Process Improvement, Six Sigma, Project Management, Continuous Improvement, Cross-functional Team..., Leadership, Management, Strategic Planning, Automotive, Supply Chain, Supply Chain Management, Team Building, Operations Management, Strategic Sourcing, Microsoft Excel, Analysis, Team Leadership, Root Cause Analysis, Vendor Management, Performance Management, Program Management, SAP, Forecasting
Education
The University of Southern Mississippi 1996 — 1998
Master of Science (MS), Technical and Occupational Education
Alcorn State University 1988 — 1992
Bachelor's degree, Business Administration and Management, General
Sanofi September 2015 - Present
Bristol-Myers Squibb January 2013 - August 2015
Bristol-Myers Squibb October 2009 - December 2012
Panasonic April 2006 - October 2009
RCN November 2004 - April 2006
AT&T June 1996 - November 2004
Skills
Product Management, Cross-functional Team..., Competitive Analysis, Multi-channel Marketing, Vendor Management, Product Marketing, Project Management, Strategic Partnerships, Analytics, Strategic Planning, Program Management, Account Management, Product Launch, Segmentation, E-commerce, Marketing Strategy, CRM, Digital Marketing, Product Development, Digital Strategy, Contract Negotiation, Integrated Marketing, Marketing Management, SEM, Online Marketing, Management, Strategy, Operations Management, Lead Generation, B2B, SEO, Marketing, Market Research, Market Planning, User Experience, Web Marketing, Content Management, Leadership, Content Strategy, Market Analysis, Social Media, Creative Direction, Customer Acquisition, Interactive Marketing, Information Architecture, Web Development, Web Design, Social Media Marketing
Education
Albright College
BS, Business: Finance
Albright College
BA, Fine Arts
Lehigh University July 2014 - Present
Lehigh University April 2008 - Present
SMART Business Advisory & Consulting February 2007 - April 2008
SunGard Higher Education January 2004 - December 2006
Systems & Computer Technology 1998 - 2006
SCT 1990 - 2006
SunGard SCT 1990 - 2006
SunGard Higher Education (SCT) January 2002 - December 2003
SunGard Higher Education (SCT) January 1999 - December 2002
AT&T 1985 - 1986
Skills
Strategy, Leadership, Business Intelligence, Program Management, Business Analysis, Management, Higher Education, Team Building, Fundraising, Philanthropy, Analysis, Strategic Planning, Project Management, Information Management, Product Management, Team Leadership, Data Analysis, Nonprofits, Professional Services, Consulting, Event Management, Budgets, Cross-functional Team..., Management Consulting, Marketing, CRM, Strategy Formulation, Process Improvement, Business Process..., Access, SDLC, Leadership Development, System Deployment, advancement services, Reporting, Public Speaking
Education
Pennsylvania State University-Great Valley Graduate Center 1993 — 1996
Masters of Business, Business Administration
Albright College 1981 — 1985
BS, Computer Science/Mathematics
Eversource Energy November 2013 - Present
Eversource Energy January 2011 - November 2013
Hawkeye/Halpin/McAllen Construction Contractors July 2009 - January 2011
Bear Path Ventures LLC January 2005 - December 2009
AT&T November 2004 - June 2008
AT&T August 1997 - November 2004
MAXWELL AND COMPANY October 1994 - January 1997
Skills
Management, Leadership, Project Planning, Team Leadership, Troubleshooting, Strategic Planning, Customer Service, Telecommunications, Microsoft Excel, Process Scheduler, Logistics
Education
Albertus Magnus College 2001 — 2005
Bachelors
Notre Dame of West Haven 1987 — 1991
Home Staff ChaplainCabell Huntington HospitalNovember 2008 - May 2011
Cabell Huntington Hospital September 2007 - November 2008
Cabell Huntington Hospital September 2006 - August 2007
Mileage Plus Inc. August 2003 - August 2006
AT&T July 2002 - August 2003
Fellowship Baptist Church June 2000 - May 2003
Amazon.com April 2000 - August 2002
26'th Street Baptist Church September 1996 - April 1998
Action Youth Care November 1992 - September 1996
Belleville Baptist Church September 1992 - September 1996
Skills
Non-profits, Leadership Development, Psychotherapy, Training
Education
Cabell Huntington Hospital ACPE 2006 — 2007
Clinical Pastoral Education
Eastern Baptist Theological Seminary 1985 — 1998
MDiv, Pastoral Studies
Alderson Broaddus University 1981 — 1985
BA, Political Science / Christian Studies
Parkersburg South High School 1978 — 1981
Diploma, General
EdgeCast May 2012 - October 2012
Alcatel-Lucent February 2005 - August 2011
AT&T January 2002 - December 2004
NorthPoint/VersaPoint January 1999 - January 2002
USN Communications August 1997 - January 1999
Ameritech (Now AT&T) May 1993 - August 1997
Skills
Product Marketing, Product Management, IPTV, Marketing Research, Broadband Access, Product Life Cycle..., Channel, Product Strategy, Go-to-market Strategy, SaaS, Competitive Analysis, Product Launch, Cross-functional Team..., Telecommunications, Cloud Computing, Product Development, VoIP, Marketing Management, Sales Support, Lead Generation, Start-ups, Vendor Management
Education
Michigan State University 1991 — 1993
MBA, Marketing
Albion College 1984 — 1988
BA, Psychology
Riverbed Technology November 2013 - August 2014
EarthLink Business September 2012 - October 2013
Fluke Networks 2002 - September 2012
Global Crossing 1997 - 2002
AT&T 1984 - 1997
Skills
Managed Services, MPLS, VoIP, Cloud Computing, Telecommunications, Solution Selling, Data Center, SaaS, IP, WAN, Application Performance..., Sales Engineering, Product Management, Networking, Professional Services, Pre-sales, Strategy, IT Service Management, Selling, Enterprise Software, Sales
Education
Cornell University 1990 — 1992
M.Eng
Monmouth University 1984 — 1990
BSEE
Alfred State College - SUNY College of Technology 1982 — 1984
AAS
AT&T February 1979 - Present
AT&T January 2004 - December 2007
AT&T September 1996 - August 2000
AT&T August 1987 - September 1996
Skills
Network Design, IP, Telecommunications, Wireless
Education
Albertus Magnus College 1985 — 1989
Ciena July 2010 - Present
Keystone Automotive Operations October 2007 - August 2010
Repertory Dance Theatre 2003 - 2008
LSI / Agere February 2003 - October 2007
Repetory Dance Theatre 2003 - 2007
Agere Systems 1996 - February 2003
Lucent Technologies/Agere Systems 1997 - 2001
Lucent Technologies 1996 - 2001
AT&T 1995 - 1996
Skills
ERP, Accounting, Internal Audit, SOX, IT Audit, Risk, Internal Controls, Process Improvement, Risk Assessment, Auditing, Budgeting, Manufacturing, Change Management, Compliance, Forecasting, Financial Analysis, Sarbanes-Oxley Act, Enterprise Risk..., Information Technology, Governance, Program Management, Strategic Financial..., Sarbanes-Oxley, Financial Planning
Education
Albright College
B.S., Computer Science, Accounting
St Catharine of Ciena
Element 8 Entertainment August 2014 - Present
BarleyCove January 2014 - Present
DIRECTV January 2007 - December 2013
DIRECTV June 1996 - December 2006
AT&T June 1989 - December 1995
United States Peace Corps June 1993 - May 1995
Skills
Television, Digital Media, Broadcast, New Media, Strategic Partnerships, Entertainment, VOD, Content Strategy, Television Programming, Creative Content..., Team Leadership, Marketing, International..., International Relations, Strategy, Video, Strategic Communications, Creative Direction, Advertising, Digital Marketing, Digital Strategy
Education
Albright College
BS, Business/French/International Relations
Institute for American Universities, Avignon, France
French Language, Literature & Philosophy
AT&T September 2011 - Present
AT&T August 2005 - Present
AT&T Mobility 2005 - Present
AT&T Mobility (formerly Cingular Wireless) 2005 - Present
AT&T 2005 - Present
Cingular Wireless/AT&T Mobility 2005 - Present
Amdocs 2010 - 2011
Cablevision April 1998 - January 2002
GE Capital October 1996 - January 1998
Skills
Software Project..., PMP, Requirements Analysis, Wireless, Telecommunications, PMO, Software Development, SDLC, CRM, Mobile Devices, Vendor Management, Business Analysis, HLR, Data Center, Cross-functional Team..., Project Portfolio..., Product Management, Visio, Solution Architecture, Enterprise Architecture, VoIP, Management, Project Management, Cloud Computing
Education
Albion College 1966 — 1970
Bachelor of Arts (BA), Business/Managerial Economics
AT&T Lean Six Sigma Black BeltAT&TOctober 2012 - Present
BellSouth Long Distance 2004 - Present
Skills
Telecommunications..., Vendor Management, Telecommunications
Education
Albion College 1993 — 1997
Hamden Hall Country Day School November 2007 - Present
Telecom Pioneers January 1975 - Present
Association of Volunteer Administrators 2004 - 2010
Hospital of Saint Raphael 2003 - 2007
Hamden Hall Country Day School September 1999 - June 2003
SNET/SBC/ATT 1980 - 2003
AT&T June 1968 - December 2002
Education
Albertus Magnus College
Brownsburg High School
Business, Business
AT&T Solution Partner ManagerMCI1995 - 2002
Skills
Co-location, Managed Services, Telecommunications, VoIP, Solution Selling, Unified Communications, Sales, Direct Sales
Education
Albion College 1973 — 1977
Tyndale Company, Inc. September 2004 - Present
AT&T 1983 - 2003
WorldPartners 1998 - 1999
Skills
Direct Marketing, Market Research, Integrated Marketing, Online Marketing, Product Development, CRM, Advertising, Brand Management, Pricing, Strategic Planning, Sales, Analysis, Budgets, Strategic Partnerships, Trade Shows, Marketing, Sales Management, RFP, Product Marketing, Account Management, Pricing Strategy, Product Management, Marketing Strategy, Supervisory Skills, Business Development, Marketing Communications
Education
Temple University - Fox School of Business and Management 2010 — 2012
Executive MBA
Holy Family University 1997 — 1999
MA, Elementary Education
Albright College 1979 — 1983
BS, Accounting
AT&T July 2007 - Present
AT&T January 2007 - July 2007
SBC August 1994 - January 2007
Education
University of Denver - Daniels College of Business 1979 — 1981
MBA, Finance and Marketing
Middlebury College 1970 — 1971
MA, Fench
Albright College 1966 — 1970
University of Paris, Sorbonne 1967 — 1968
French
AT&T March 1997 - Present
Skills
DSL, Network Design, ATM networks, Routing, IP, Project Planning, Managed Services, Frame Relay, Engineering, VoIP, Vendor Management, Optical Fiber, Telecommunications, Internet Services, Wireless, Computer Network..., Cisco Technologies, Ethernet, LAN-WAN, Networking, Broadband, Management, MPLS, Cloud Computing
Education
Albertus Magnus College 1994 — 1997
University of Connecticut
AT&T October 2010 - Present
AT&T July 2005 - Present
AT&T Mobility 2005 - Present
Casabyte January 2002 - July 2005
Education
Alcorn State University 1986 — 1990
BS, Business
Citigroup Vice PresidentCitigroup - CitiCards2004 - Present
Bellsouth October 2003 - April 2004
MetTel October 2002 - April 2003
MCI / Worldcom August 1999 - August 2002
AT&T March 1998 - August 1999
Northern Telecom / The Camelot Communications Group April 1996 - March 1998
Education
State University of New York at Buffalo - School of Management 1990 — 1993
B.S., Business Administration - Finance
Alfred State College - SUNY College of Technology 1988 — 1990
Associate of Science (A.S.), Business Administration and Management, General
AT&T Mobility September 2005 - Present
Cingular 2005 - 2006
Cingular Wireless 2004 - 2005
Cingular Wireless 2003 - 2004
Cingular Wireless 2001 - 2003
Stonebridge Technologies 2000 - 2001
T Corporation March 1999 - March 2000
AT&T 1999 - 2000
MCI WorldCom Telecommunications Corporation January 1997 - January 1999
MCI 1997 - 1999
Skills
Agile Methodologies, Team Leadership, Team Building, Communication, SDLC, Project Planning, Software Project..., Project Portfolio..., Program Management, Six Sigma, Green Belt, Issue Management, Risk Management, Cost Management, Agile Project Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Visio, MS Project, Outlook, Windows, Networking, Wireless, Software Quality..., Spreadsheets, Telecommunications, Mobile Devices, PMO, PMP, Leadership, Management, Analysis, Testing, Requirements Analysis, Integration, Vendor Management, CRM, Quality Assurance, SaaS
Education
Albright College 1980 — 1984
B.S.
The Showcase School
Wunderfy Studios January 2015 - Present
Storch International Group LLC October 2014 - Present
R&S ENTERPRISES 2004 - Present
TKers 1999 - Present
Storch International Group 2014 - 2014
Siemens March 2001 - July 2001
SOVEREIGN SOLUTIONS CORPORATION 1998 - 2000
Philips Consumer Communications 1997 - 1998
AT&T 1995 - 1997
Skills
Marketing, International Marketing, Entrepreneurship, Marketing Communications, Marketing Strategy, Trade Shows, Small Business, Social Media Marketing, Advertising, Online Marketing, Social Media, Email Marketing, Digital Marketing, New Business Development, E-commerce, Start-ups, Creative Direction, Corporate Communications, Market Research, Competitive Intelligence, Product Marketing, B2B Marketing, Management, SEO
Education
Sheffield Hallam University 1990 — 1992
Master of Business Administration (M.B.A.), International Marketing
Albright College 1982 — 1986
Bachelor's Degree, Business Management
Georgia Technology Authority(GTA) 2013 - Present
Cox Communications December 2010 - April 2011
Bellsouth March 2002 - January 2007
BellSouth Telecommunications 2002 - 2007
AT&T 2002 - 2007
Sprint 2000 - 2002
Eltrax April 1999 - April 2000
Sprint 2000 - 2000
Sprint 1997 - 1999
Sprint 1995 - 1997
Skills
Vendor Management, Business Intelligence, Product Management, Telecommunications, Integration, Networking, Network Design, IT Strategy, Enterprise Architecture, VoIP, CRM, Managed Services, Process Improvement, Enterprise Software, Wireless, SDLC, Cross-functional Team..., Data Center, Program Management, Management, IT Operations, Cloud Computing
Education
Albion College 1980 — 1982
BA, Math, Computer Science, Economics
MasterCard February 2009 - Present
AT&T July 2000 - February 2009
Education
Columbia College 1978 — 1982
BA, Business
Alfred State College - SUNY College of Technology 1974 — 1976
AS, Electronics
Southwest Airlines February 2013 - Present
Data Networks Corporation July 2012 - February 2013
StepShows.com January 1999 - December 2012
CACI International Inc October 2008 - July 2012
Pinnacle Airlines Corp. November 2005 - April 2009
Affiliated Computer Services Inc February 2006 - September 2008
FedEx Express November 2004 - September 2005
American Home Shield 2000 - 2000
AT&T January 1996 - May 1999
IBM May 1989 - May 1995
Skills
SDLC, Testing, User Acceptance Testing, Business Analysis, SQL, Quality Assurance, Systems Analysis, Databases, Software Documentation, Software Development, System Testing, Digital Photography, Quality Center, Software Testing Life..., Instructor-led Training, Access, Business Process, Project Management, Oracle, Test Planning, Visio, Web Applications, Test Cases, Agile Project Management, Integration, Video Editing, Security Clearance, Microsoft Excel, PowerPoint, Requirements Gathering, Business Requirements, Agile Methodologies, SharePoint, Commercial Photography, Manual Testing, Software Quality..., MySQL, Microsoft Word, Videography - Weddings..., Defect Tracking, BMC Remedy, Business Process..., Regression Testing, Automated Software..., PHP, phpMyAdmin, WordPress, Root Cause Analysis, Mac OS, Altea Inventory, ARD...
Education
Webster University 2003 — 2005
Master of Arts, Computer Resources & Information Managment
Rust College 1988 — 1989
Bachelor of Science, Computer Science
Alcorn State University 1985 — 1987
N/A, Computer Science
Lisa James Otto Country Properties March 2015 - Present
Weidel Realtors December 2007 - Present
NT Callaway Real Estate 2004 - 2008
Gloria Nilson GMAC Realtors July 1994 - April 2004
TIAA-CREF June 1987 - February 1993
Chase Manhattan Bank April 1981 - February 1986
AT&T September 1976 - April 1981
Skills
Relocation, Investment Properties, Buyer Representation, Listings, Sellers, First Time Home Buyers, Real Estate, Short Sales, ABR, Buyers, New Home Sales, Foreclosures, REO, Referrals, Single Family Homes
Education
Albertus Magnus College 1969 — 1973
BA, English
Miss Hall's School 1965 — 1969
HS, Liberal Arts
AT&T April 2004 - Present
Skills
Wireless, Solution Selling, Business Strategy, Customer Service, Strategic Planning, Leadership, Team Leadership, Strategy, Professional Services, Project Management, Business Planning, Business Intelligence
Education
Albright College
Business Administration and Management, General
Grosfillex September 2012 - Present
Penn State August 2008 - September 2012
Lucent Technologies (Agere, AT&T, Western Electric) June 1978 - October 2003
AT&T 1988 - 1990
Education
Albright College
Bachelor of Science (B.S.), Physics
Pennsylvania State University-Penn State Berks
Associate's degree, Electrical and Electronics Engineering
Saint Joseph's University
Master of Business Administration (MBA), Marketing
AT&T April 2015 - Present
AT&T 2009 - 2015
AT&T July 2007 - November 2009
U.S. Army 1986 - 2008
AT&T July 2005 - July 2007
AT&T July 2000 - July 2005
Skills
Team Leadership, Customer Service, Strategic Planning, Leadership Development, Wireless, Telecommunications, T1, VoIP, Microsoft Office, Frame Relay, Computer Network..., Recruiting, IP, Ethernet, Microsoft Excel, DSL, Troubleshooting, Wireless Networking, Vendor Management, LTE, Program Management, PMP, Leadership, Project Management
Education
Kaplan University-Davenport Campus 2013 — 2015
Bachelor's Degree, Business Administration
ITT Technical Institute 1992 — 1994
Associate's Degree, Electronic Engineering
Alcorn State University 1990 — 1991
Bachelor's Degree, Computer Programming
Greenville High School 1983 — 1986
High School, High School/Secondary Diplomas and Certificates
AT&T July 2008 - July 2012
MBNA Fair Fax VA August 2008 - September 2009
Frist credit union August 2007 - May 2008
Skills
Software Quality..., System Testing, SDLC, Quality Center, Testing, Quality Assurance, Oracle, Test Planning, QTP, Test Automation, Test Cases, Regression Testing, Manual Testing, Unix, User Acceptance Testing, HP Quality Center
Education
Alcorn State University 2000 — 2002
MS CS, Information techenology
AT&T January 2008 - Present
AT&T January 2005 - January 2008
Skills
Telecommunications, Call Centers, Vendor Management, Wireless, Managed Services, VoIP, Process Improvement, Operations Management, Customer Satisfaction, Service Delivery, Cross-functional Team..., IP
Education
Jackson State University 1997 — 1999
Master's degree, Business Teacher Education
Alcorn State University 1971 — 1975
Bachelor of Science (B.S.), Business Teacher Education
Guilford Lakes Elementary September 2007 - Present
AT&T January 1988 - June 1995
Skills
Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Accounting, C, Teamwork, English, Administration, Event Planning, Leadership, Management, Public Speaking, Research, Sales, Solution Selling, Teaching
Education
Albertus Magnus College 1991 — 1993
Business/Corporate Communications
Daje-Ayzona Entertainment October 2007 - Present
AT&T July 1998 - November 2012
Skills
Music Production, Composition, Songwriting, Music, Recording, Troubleshooting, T1, Analog Circuits, ISDN, Frame Relay, ATM networks, Switches, Wireless, Wireless Networking, Call Center, Songs, Studio Recording, Digital Recording, Original Music, DS3, Multiplexers, DACS, DS1
Education
Alcorn State University 1991 — 1995
B.S., Industrial Technology, 3.31 GPA
Cambridge-Lee Industries LLC January 1994 - Present
Marathon Business Systems January 1989 - January 1994
AT&T 1985 - 1986
Skills
Disaster Recovery, SAP, ERP, IT Management, Microsoft Office, Data Center, Process Improvement, Solution Selling, Business Intelligence, Troubleshooting, Cloud Computing, Management, SharePoint, Strategic Planning, Account Management, Manufacturing, Sales, Software Documentation, Continuous Improvement, Leadership, Team Building, New Business Development
Education
Albright College 1982 — 1986
Bachelor of Science (BS), Computer Science
PITT OHIO December 2014 - Present
The Home Depot (part time) April 2014 - Present
Department of Revenue May 2013 - November 2014
Department of Revenue April 2013 - May 2013
PENNDOT April 2011 - March 2013
Commonwealth of PA/Department of Public Welfare September 2010 - April 2011
Development Dimensions Intl Inc October 2004 - November 2008
University of Pittsburgh, EDC April 2004 - September 2004
Primary Physicians Research Inc September 2000 - March 2004
AT&T May 1988 - March 2000
Skills
Administrative..., Microsoft Excel, Time Management, Data Entry, Confidentiality, Training, Office Management, Outlook, Customer Service, Microsoft Word, PowerPoint, Travel Arrangements, Fax, Office Administration, Microsoft Office, Calendars, Office Equipment, Process Scheduler, Calendaring, Medical Records, Spreadsheets, File Management, SharePoint, SAP, Organization, Invoicing, Filing, Teamwork, Telephone Skills, Event Planning, 10 Key, Appointment Scheduling, Executive Support, Receptionist Duties, Medical Terminology, Meeting Scheduling
Education
Alderson-Broaddus College
Nursing
AT&T May 2015 - Present
Webster Bank October 2014 - April 2015
United Healthcare Group September 2012 - August 2014
SAP Labs April 2007 - April 2012
Analytics April 2007 - April 2009
Bayer March 2001 - April 2007
Skills
Software Project..., PMP, Agile Methodologies, Program Management, Business Analysis, Agile Project Management, Business Process, ERP, Scrum, Cross-functional Team..., Strategy, Enterprise Software
Education
Albertus Magnus College 1997 — 2001
MS, MIS- Business Admin
AT&T March 2003 - Present
Education
Southern Connecticut State University 1999 — 2001
MS, Urban Management
Albertus Magnus College 1996 — 1999
BA, Social Science
AT&T 1999 - Present
AT&T January 2007 - January 2008
AT&T August 1996 - January 2007
Skills
Management, Account Management, Sales, Program Management, Customer Service, Cross-functional Team..., Strategic Planning, Leadership, Team Building, Product Management, Sales Operations, Marketing, Telecommunications, Business Analysis, Data Analysis, Marketing Communications, Leadership Development, Microsoft Excel, E-commerce, Process Improvement, Change Management, Training, Teamwork, Team Management, Troubleshooting
Education
State University of New York College at Fredonia 1984 — 1988
BS, Business Administration - Concentration in Marketing
Alfred State College - SUNY College of Technology 1984 — 1986
Associate of Applied Science, Retail Business Management
AT&T February 2007 - Present
Bellsouth/AT&T February 2007 - Present
BellSouth August 2005 - February 2007
BellSouth August 2000 - August 2005
East End Headstart May 2000 - August 2000
Skills
Program Management, Networking, Hardware, Technical Support, Electronics, Software Installation, Human Resources, Telecommunications, Wireless, Vendor Management, Integration, Data Center, Troubleshooting, PMP, SDLC, Cloud Computing, Disaster Recovery, Project Management, Mobile Devices, Security, Process Improvement
Education
Alcorn State University
Bachelor of Science
Alcorn State University
Meridian Community College
Associates Degree
Frontier Communications October 2014 - Present
AT&T February 1987 - October 2014
Skills
Wireless, New Business Development, Product Management, Telecommunications, Cross-functional Team..., Account Management, Solution Selling, Team Leadership, Call Centers, Sales, Product Marketing, B2B, Customer Satisfaction, Management, Networking, Project Planning, Sales Management, Team Management
Education
Albertus Magnus College 1998 — 2001
Bachelor of Science (B.S.), Business/Corporate Communications
AT&T January 2000 - Present
AT&T January 2000 - Present
Education
Albertus Magnus College 2000 — 2004
Bachelors, Business Management
AT&T 1977 - 2009
Education
Alcorn State University 1973 — 1977
Bs, Elementary Education
Alcorn State University 1973 — 1977
Bs, Elementary Education
AT&T March 1998 - Present
Eastman Kodak February 1983 - December 1997
Education
Rochester Institute of Technology 1983 — 1988
BT, Computer Science
Alfred State College - SUNY College of Technology 1979 — 1980
AAS, Data Processing
AT&T June 1984 - Present
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Teamwork
Education
Capella University 2014 — 2017
Master's degree, Human Services, specialization Gerontology
Albertus Magnus College 2009 — 2012
Bachelor's degree, Psychology
US Postal Service November 2006 - Present
AT&T September 1978 - December 2004
Education
Alcorn State University 1974 — 1978
Bachelor of Science, Mathematics
West Point High School 1971 — 1974
Bezz Home Care Serrvice October 2011 - Present
Bezz Home Care Service 2011 - 2012
AT&T September 2008 - June 2011
Skills
Marketing Strategy, Online Marketing, Direct Marketing
Education
Alcorn State University 1980 — 1985
Agriculture, Animal Science
AT&T November 2010 - Present
AT&T January 2004 - November 2010
AT&T October 1999 - January 2004
AT&T January 1999 - October 1999
Skills
Performance Management, People Skills, Leadership Development, Mentoring, Career Development, Coaching, Project Management, Unified Communications, Service Delivery, Service Assurance, Training Strategy, Customer Service, Governance, Windows, Provisioning, Training, Switches, Network Design, Routers, Business Process..., Management, Networking, WAN, VoIP, Network Engineering, Vendor Management, Leadership, Cisco Call Manager, ATM networks, Ethernet, LAN-WAN, Network Architecture, Computer Network..., Troubleshooting, Frame Relay, T1, Data Center, MPLS, Telephony, Wireless, QoS, Managed Services, DSL, SIP, IP, Broadband, Routing, Optical Fiber, DWDM
Education
Keller Graduate School of Management of DeVry University 1998 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
Alcorn State University 1980 — 1984
Bachelor's degree, Mathematics and Computer Science
Reading High School September 2008 - Present
FedEx Custom Critical 2008 - 2010
UPS 2004 - 2008
XO Communications 2003 - 2004
Berks Technical Institute 2000 - 2003
Nanjing Yunhai KB Alloys Co, LTD 1998 - 2001
AT&T May 1991 - April 1998
Skills
CDL Class A (Air..., Certiied Pilot..., Class M (Mortorcycle..., Scuba Diving Certified..., CNE Certified (Novel..., MCSE 2003 (Microsoft..., CCNA (Certified Cisco..., CompTIA A+ Certification, Teaching Certification
Education
Full Sail University 2009 — 2010
Masters Degree in Education, Education in Digital Media Design & Technology
Alvernia University 2008 — 2010
Masters Degree in Education, Urban Education and Leadership
Albright College 2002 — 2005
Bachelor of Applied Science (BASc), Finance & Digital Media
Kutztown University of Pennsylvania 1987 — 1991
Bachelors of Science, Computer and Information Sciences and Support Services
Sikorsky Aircraft 2011 - 2013
AT&T Telecommunications February 2005 - February 2010
AT&T November 1995 - December 2004
Yale University 1985 - 1994
Yale University 1985 - 1994
Skills
Financial Analysis, Data Analysis, Database Admin, Administrative..., Accurate Record Keeping, Project Management, Customer Service, Administrative..., Database Administration, Business Strategy, Teamwork, Time Management, Administration, Analysis, Microsoft Excel, Program Management, Problem Solving, Management, Strategic Planning, Finance, Microsoft Office, Process Improvement
Education
Albertus Magnus College 1986 — 1990
BA Business/Managerial Economics
AT&T December 1995 - Present
Skills
Customer Service, Customer Retention, Customer Satisfaction, Leadership, Food & Beverage, Internet, Microsoft Word, PowerPoint, Telecommunications, Telephone Skills
Education
Albertus Magnus College 2011 — 2014
Associate of Science (A.S.), Business Administration, Management and Operations
Southern Connecticut State University 1992 — 1993
oPeN.... NetworkingOpEn2015 - 2015
AT&T 2002 - 2014
Skills
Customer Service, Telecommunications, Call Centers, Troubleshooting, Team Leadership, Customer Satisfaction, Microsoft Office, Customer Experience, Sales, Management, Training
Education
Albertus Magnus College 2004 — 2007
Master's degree, Business Administration and Management, General
Southern Connecticut State University 1992 — 1998
Sociology, Criminal Justice/Police Science