AT&T Company
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
Preterm December 2012 - Present
Third Federal Savings and Loans July 2007 - December 2012
AT&T August 1994 - June 2005
Skills
Insurance, Medical Records, Customer Service, Banking, Data Entry, Outlook, Healthcare, Microsoft Word, Medical Billing, Medical Terminology, Human Resources, Credit, Loans, Team Leadership, Cashiering, Access, Accounting, Administrative..., Call Centers, Customer Satisfaction, Finance, Invoicing, Office Management, Psychotherapy, Public Speaking, Software Documentation, Teamwork, Telephone Skills, Time Management, Microsoft Office
Education
Ursuline College 2013 — 2014
Humanities/Humanistic Studies; minor/Psychology
Cuyahoga Community College
Associate of Arts and Sciences (AAS)
Cypress College February 2012 - December 2013
REZA Investment Group Inc. November 2006 - April 2009
Textlinkbrokers.com 2005 - 2005
Gifts.com 1999 - 2005
AT&T 1995 - 1999
Skills
Email Marketing, Nursing Care, Nursing, Patient Advocacy, Marketing, Online Advertising, Nursing Process, Healthcare, Patient Safety, IV, Direct Patient Care, Registered Nurses, Cpr Certified, ACLS, Medical Terminology, Nursing Education, EKG, Delegation, Public Speaking, Team Leadership, Teamwork, Patient Education, Project Management, Empathy, Brand Development, Web Analytics, Online Marketing, E-commerce, Brand Management, Project Coordination, Self-motivated Team..., Wound Care, CPR Certified, Management
Education
Cypress College 2012 — 2013
Associate's Degree of Nursing, Registered Nursing/Registered Nurse, 3.5
Vonage Business February 2015 - Present
Corporate Technologies Group November 2010 - January 2015
J. Walter Reynolds Photography January 2009 - December 2014
XO Communications April 2009 - June 2010
AT&T April 2008 - February 2009
Various Organizations including OfficeMax, Inc. and Toshiba 1997 - 2008
Skills
Hosted VoIP, High Speed Internet, Long Distance, Telecommunications..., Audio Conferencing, Collocation, IP Transit, Bandwidth, IP VPN, Voice Services, Data Services, Enterprise..., Complex Solutions, Integrated Solutions, Managed Hosting, Managed Security..., New Business Development, Customer Relations, Unified Communications, Telecommunications, SIP Trunking, VoIP, Solution Selling, MPLS, Telephony, Cloud Computing, Data Center, Professional Services, Private Clouds, ITaaS, Cloud Storage, IP, Direct Sales, WAN, SIP, Co-location, Managed Services, Leadership, Broadband Access, Management, Strategy, Strategic Thinking, Networking, Network Performance, Service Quality, Service Measurement, Service Availability, Continuity Management, DR/BC, Recovery Strategies
Education
Cuyahoga Community College 1997 — 1998
Business Administration and Management, General
North Royalton High School 1993 — 1997
Cox Communications September 2014 - Present
AT&T June 2014 - September 2014
CenturyLink August 2013 - June 2014
Cleveland Sight Center April 2013 - May 2013
KJT Logistics September 2010 - January 2013
Future Foundation January 2007 - April 2009
Quest For Change 2009 - 2009
CNN January 2001 - August 2004
World Changers Church International 1999 - 2002
Skills
Routers, Cisco Technologies, Switches, Vendor Management, Cisco Routers, Routing, Network Design, Cisco IOS, Cisco Wireless, WAN, MPLS VPN, Juniper, Public Speaking, Telecommunications, Operations Management, System Administration, Strategy, BGP, Project Management, Employee Training, Cisco Certified, ITIL, Project Coordination, Presentation Development, Presentation Design, Client Presentation, Written & Oral..., Training Delivery, Curriculum Design, Curriculum Development, Program Management, Program Coordination, Program Development, Entrepreneurship, ITIL Implementation, Juniper Technologies, Alcatel, VLAN, Networking, Troubleshooting
Education
Ohio University 2013 — 2016
Bachelor of Technology (BTech), Information Technology
Cuyahoga Community College 2012 — 2015
Associate of Applied Business - Information Technology, Information Technology
Time Warner Cable April 2015 - Present
1-800-PACK-RAT February 2012 - March 2015
AT&T July 2011 - February 2012
Time Warner Cable October 2008 - July 2011
North Carolina Department of Corrections January 2008 - October 2008
Skills
Hard Worker, Responsible, Teamwork, Sales, Goal Oriented, Call Centers, Analytical Skills, People Skills, Telecommunications, Customer Satisfaction, Customer Experience, Customer Service, Telephone Skills, Team-oriented, Retail, Social Skills, Windows, Data Entry, Microsoft Excel, Microsoft Office, Retail Sales, Broadband, Wireless, Cable Television, VoIP, Ethernet, Sales Operations
Education
Wake Technical Community College 2008 — 2009
CUNY New York City College of Technology 2000 — 2001
AT&T June 2015 - August 2015
Southwest Airlines January 2014 - July 2014
Toyota May 2012 - December 2012
Skills
Microsoft Office, Continuous Improvement, Business Strategy, Teamwork, Team Building, Project Management, AutoCAD, Leadership, Team Leadership, Oracle SQL Developer, Engineering, Manufacturing, PowerPoint, Microsoft Excel, Microsoft Word, Matlab, Public Speaking
Education
Southern Methodist University 2015 — 2016
Master’s Degree, Operations Research
Southern Methodist University 2010 — 2015
Bachelor of Science (B.S.), Management Science
Curtin University 2013 — 2013
Semester Abroad, Business Administration and Management, General
AT&T January 2001 - Present
Skills
Telecommunications, Wireless, MPLS, IP, VoIP
Education
Cuyahoga Community College
Shaker Heights High
Cognizant September 2015 - Present
Crexendo Business Solutions February 2013 - September 2015
FreedomVoice September 2009 - February 2013
Nextiva August 2008 - September 2009
AT&T January 2007 - September 2009
CompUSA August 2004 - August 2005
Skills
Call Center, Telephony, VoIP, Managed Services, Customer Relations, Wireless Networking, Windows 7, Desktop Repair, Firmware, Video Production, Networking, Call Centers, Computer Hardware, Telecommunications, Computer Repair, Routers, Technical Support, Customer Service, IP, Wireless, Solution Selling, Troubleshooting
Education
CUNY New York City College of Technology 2000 — 2003
Mechanical Engineering
Evander Childs High School 1996 — 2000
High School/Secondary Diplomas and Certificates
CLEAResult November 2012 - Present
Cummins Inc June 2011 - August 2012
Mac Tools 2004 - 2010
Bry-Air Inc. 2002 - 2004
DecisionOne 2001 - 2002
Lucent Technologies January 1999 - January 2001
Lucent Technologies January 1996 - January 1999
Lucent Technologies January 1993 - January 1996
AT&T January 1990 - January 1993
Skills
Kaizen Facilitation, Six Sigma, TQM, Lean Tools, Supplier Quality..., New Program Development, Project Management, MS Project, Strategic Planning, Business Process..., 5s, Iso 9000, TS16949, Workforce Management, Balanced Scorecard, CAPA, Minitab, Visio, Process Improvement, Quality Management, Introducing New Products, 5S, Kaizen, Product Development, Continuous Improvement, PPAP, Value Stream Mapping, Training, Supplier Quality, Cross-functional Team..., Supply Chain Management, Vendor Management, Supply Chain, SPC, Manufacturing, Program Management, Engineering, Quality System, Lean Manufacturing, Quality Control, Team Building, Leadership, Strategy, Product Management, APQP, Root Cause Analysis, Purchasing, Process Engineering, DMAIC, Quality Assurance
Education
Cuyahoga Community College
Franklin University
BS, Process Management
Vincennes University
AS, Mechanical Drafting Technology
Northrop Grumman Corporation September 1996 - Present
Northrop Grumman August 1996 - March 2013
Northrop Grumman Corporation 1997 - 2013
Quest Inc September 1992 - July 1996
Volt Maintech Corp April 1990 - August 1992
AT&T October 1987 - March 1990
Skills
Systems Engineering, Information Assurance, DoD, Security Clearance, Security+, Active Directory, Configuration Management, Security, Integration, Linux, VMware, Unix, Windows Server, System Administration, System Architecture
Education
Goldenwest College 2004 — 2005
network, certificate
Fullerton University 2000 — 2001
Labview, Certificate
Cypress College 1990 — 1994
ITT Technical school, AE
ITT Technical Institute 1988 — 1990
Diploma Associate of Applied Science, EE Electronics
AT&T April 2014 - Present
Budovideos.com November 2011 - April 2014
Fox Head, Inc. October 2009 - January 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training, English, Windows, Outlook, HTML, Process Improvement, VoIP, Networking, Web Retail, Online Catalogs, Product Marketing, Wireless Networking, Ethernet, Direct Sales, Problem Solving, Interpersonal Skills, Interpersonal..., Troubleshooting, Network Troubleshooting, Administrative..., Office Administration, Online Marketing
Education
Cypress College 2006 — 2010
Liberal Arts, Social and Behavioral Studies
AT&T April 2015 - Present
AT&T April 2013 - Present
AT&T July 2011 - April 2013
AT&T January 2010 - June 2011
Sales Manager August 2006 - January 2010
AT&T June 2001 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Team Building, Management, Team Leadership, Coaching, Telecommunications, Account Management, Customer Satisfaction, Training, Vendor Management, Wireless
Education
Indiana Wesleyan University 2011 — 2013
Master's Degree, Management & Human Resources
Indiana Wesleyan University 2009 — 2011
Bachelor's degree, Management Information Systems, General
Cuyahoga Community College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Time Warner Cable September 2010 - Present
Best Buy September 2007 - August 2010
AT&T April 2005 - August 2006
Skills
Sales Management, Account Management, Budgets, Customer Satisfaction, Leadership, Marketing, Merchandising, Microsoft Excel, New Business Development, Retail, Sales Operations, Social Media Marketing, Team Leadership, Time Management, Inventory Management, Retail Sales, Team Building, Teamwork, Visual Merchandising, Sales Presentations, Coaching, POS, Customer Experience, Microsoft Office, Microsoft Word, Call Centers, Direct Sales, Management, Sales, Training, Customer Retention, Sales Process
Education
D G Erwin Technical Center 2002 — 2004
Graphic Arts and Reproduction Technology, Graphic Communications, Associates
Universidad Central de Venezuela 1998 — 2001
Chemical Engineering, Associates Degree
RT screen designs February 2010 - Present
AT&T 1999 - Present
Skills
Project Management, Photography, Process Improvement, Video, Graphic Design, Microsoft Office, Strategic Planning, Cross-functional Team..., Illustrator, Optical Fiber, Customer Service, Marketing, Photoshop, Product Development, Quality Assurance
Education
Lakeland Community College 2001 — 2001
Real Estate Sales
Cuyahoga Community College 1994 — 1996
Computer Science
Cuyahoga Valley Career Center 1991 — 1992
Garfield Heights
AT&T October 2011 - May 2012
Wonderware by Schneider Electric June 2009 - August 2010
Experian December 2008 - June 2009
Chapman University February 2005 - July 2008
Beckman Coulter October 1992 - May 2001
Skills
Windows 7, Servers, Technical Support, Troubleshooting, Networking, Software Installation, System Administration, Help Desk Support, Laptops, System Deployment, Android, Active Directory, Information Technology, Windows Server, VMware, TCP/IP, Hardware, Operating Systems
Education
Cypress College
A.S., Engineering Technology
Kaiser Permanente July 2015 - Present
Compu-Script Medical Transcription January 1989 - Present
Kaiser Permanete March 2014 - July 2015
Kaiser Permanente March 2009 - March 2014
Kaiser Permanente March 2005 - March 2009
ATT January 2000 - March 2005
Community Medical Group of Riverside 1999 - 2000
Skills
Medical Terminology, Medical Records, Medical Coding, Data Entry, EHR, Medical Billing, Healthcare, Administrative..., Microsoft Excel, Fax, Microsoft Office, Accounts Receivable, Epic Systems, Clerical Skills, Healthcare Management, Appointment Scheduling, Customer Service, Medicine, CPT, Leadership, Administrative..., HIPAA, Medical Transcription
Education
Riverside Community College 1990 — 1995
General Office Occupations, Medical Transcription
Cypress College 1970 — 1973
Music Performance, General
Savanna High School 1965 — 1970
cynthia slawter photography 2015 - Present
Yuen Lui Portrait studio September 2014 - Present
Amber's Creative Corner 1996 - Present
JC Penny Portrait studio September 2013 - September 2014
Kiddie Kandids April 2012 - April 2013
sears portrait studio 2012 - 2012
AT&T June 2000 - November 2009
Teacher 1996 - 2000
Skills
Customer Service, Social Media Marketing, Social Media, Microsoft Office, Event Planning, Photography, Editing, Time Management, Digital Media, Portrait Photography, Microsoft Word, PowerPoint, Event Management, Lightroom, Nannies, Babysitting, Creativity, Cake Decorating, Diaper Cakes, Wedding Cakes, Birthday Cakes, Slide Shows, Entertainment, Data Entry, Photoshop, Blogging, Facebook, Portraits, Creative Writing, Digital Photography, Image Manipulation, Image Editing, Video
Education
Art Institute of Orange County 2012 — 2014
Associate of Science (A.S.), digital photography
Cypress College
Photography
Riverside City College
Early Childhood Education and Teaching
HB Communications September 2007 - Present
AT&T 1998 - 2005
Skills
Sound, Video Conferencing, Tandberg, Telepresence, Crestron, Unified Communications, Video, WebEx, IP, Streaming Media, AV, Managed Services, Audio Conferencing, Troubleshooting, VoIP, Cisco Technologies, Cisco Telepresence, Collaboration Solutions, Integration, Professional Audio, Digital Signage, Polycom Video..., Cisco Call Manager, Computer Hardware, Digital Video, Audio Engineering, Multimedia, Cabling, H.323, Telephony, Extron, Software Installation, AMX, SIP, Wireless Networking, SIP Trunking, Microsoft Exchange, Data Center, Home Automation, TCP/IP, Home Theater, Wireless, Telecommunications, System Design, Solution Selling, Routing, Avaya, Hardware, Cloud Computing, MPLS
Education
Curry College 1980 — 1981
no, Marine Biology and Biological Oceanography, 2.5
SeaMester Program Southampton College 1981 — 1982
No, Marine Biology and Biological Oceanography, 3.5
Haddam-Killingworth HS 1975 — 1978
yes, General Studies, 3.0
Eaglebrook School 1972 — 1975
No, General, 3.0
Toyota May 2012 - Present
AT&T February 2010 - May 2012
Audio Visions April 2007 - January 2010
Skills
Automotive Aftermarket, Automotive, Training, Sales, Sales Management, Sales Operations, Direct Sales, Market Research
Education
The University of Akron 2012 — 2016
Bachelor of Science (B.S.), Accounting, 3.38
Cuyahoga Community College 2007 — 2012
Associate of Arts (A.A.), 3.48
Ameriwound August 2013 - Present
JP Recovery 2013 - 2013
AT&T 2003 - 2011
Skills
Medicare, Managed Care, Medical Coding, Medical Billing, EHR, Microsoft Office, CPT, Medical Terminology, ICD-9, Physicians, EMR, HIPAA, Healthcare Management, Microsoft Word, Hospitals, Insurance, Wound Care, Healthcare, Revenue Cycle, Microsoft Excel, Health Insurance, Auditing, HCPCS, PowerPoint, Medicaid, Research, Wireless, VoIP, Telecommunications, Communication, Creative Problem Solving, Multi Tasking, Telecommunications..., Teamwork, Highly detail oriented, Customer Service, Training, Team Building, Healthcare Information..., ICD-10
Education
Cuyahoga Community College 2012 — 2012
CERTIFIED, Medical Coding/Billing
Rockwell Automation December 2010 - Present
AT&T February 2010 - August 2010
RET3 Job Corp August 2008 - June 2009
Skills
Technical Training, Customer Service, Microsoft Office, Management, Telecommunications, Quality Assurance, Customer Satisfaction, Security, Training, Call Centers, MS Project, Computer Hardware, Access, Windows, Supply Chain Management, Team Building, Inventory Management, Key Account Management
Education
ITT Technical Institute-Strongsville 2010 — 2011
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
Cuyahoga Community College 2009 — 2010
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering
AT&T March 2004 - Present
AT&T Alaska 2004 - Present
General Communications, Inc. September 1996 - March 2004
Skills
Telecommunications, Broadband, MPLS, Private Line, VoIP, Wireless, Co-location, Managed Services, PRI, Computer Network..., Team Building, Hosted Services, Solution Selling, Troubleshooting, Cisco Technologies, Direct Sales, Metro Ethernet, SIP Trunking, Network Design, Wireline, Ethernet, WAN, Telephony, Unified Communications, Long Distance, Telepresence, IP, Switches, Data Center, Security, Network Security, Integration, Disaster Recovery
Education
Nazareth Academy, Parma Heights, OH 1968 — 1971
Cuyahoga Community College
Jill of All Trades in Diamond Springs August 2008 - Present
AT&T November 1997 - March 1998
Skills
Creative Arts, Music, Photography, Jewelry Making, Singing, Computer Literate, Personal Shopping, Online Research
Education
Cypress College 1987 — 1990
Associates Degree, AA, Business, Music
Cypress High School 1983 — 1987
Diploma, Gen. Ed.
AmeriGas Propane April 2011 - Present
AmeriGas Propane August 2006 - April 2011
AT&T September 2000 - April 2006
Skills
Customer Service, Training, Inventory Management, Sales, Customer Satisfaction, Team Leadership, Budgets, Cisco VoIP, Cisco Call Manager
Education
Cuyahoga Community College 1993 — 1994
Course Work
AT&T June 2009 - Present
Gibson Tire 2003 - 2009
LTV Steel 2000 - 2003
Skills
Customer Service, Advertising, Networking, Account Management, Blogging, Call Centers, Customer Satisfaction, Leadership, Sales, Strategic Planning, Team Building, Team Leadership
Education
Indiana Wesleyan University 2013 — 2015
Bachelor of Science (B.S.), Organizational Leadership
Cuyahoga Community College
Associates, Science
CSC August 2009 - Present
CSC January 2008 - August 2009
CSC January 2004 - December 2007
AT&T May 1998 - October 2003
AT&T April 1997 - May 1998
AT&T July 1994 - April 1998
Skills
Strategic Planning, Marketing, E-commerce, Budget, Account Management, New Business Development, Vendor Management, Program Management, Outsourcing, Cloud Computing, Telecommunications, Team Building, Business Transformation, Cross-functional Team..., Financial Services, Business Analysis, CRM, P&L Management, Project Management, Budgets, Solution Selling, Strategy, Product Management, Leadership, Management, Business Intelligence, IT Strategy, Enterprise Software, Strategic Partnerships, Business Process..., Professional Services, Business Development, Information Technology, SaaS, Managed Services, Consulting, Data Center, Integration, IT Outsourcing
Education
Northeastern University - Graduate School of Business Administration 1984 — 1986
MBA, Capital Markets
Rutgers University-New Brunswick
BA, Biology, Psychology
Heritage Construction January 2013 - Present
Heritage Construction October 2011 - Present
AT&T June 2006 - May 2010
AT&T June 2001 - June 2006
AT&T April 1997 - June 2001
Skills
Marketing Strategy, Strategic Planning, Marketing, Project Management, Microsoft Office, Customer Service, Marketing Communications, Microsoft Excel, Sales, Construction, Management, CRM
Education
Cypress College 1980 — 1982
John Glenn High School 1977 — 1980
Solon Specialty Wire Co March 2015 - Present
AT&T February 2001 - 2015
AT&T February 2001 - February 2003
RJ Martin Electric January 1999 - November 2000
Miro Generations Technologies January 1998 - January 1999
USMC September 1993 - September 1997
Skills
Customer Service, Telecommunications, Team Leadership, Training, Wireless, Testing, Troubleshooting, Leadership, Project Management, Vendor Management, Strategic Planning
Education
Cuyahoga Community College 2009 — 2009
Certificate, Project Managment
ISSA 2004 — 2009
Certificate, Personal Fitness Training
Associated Builders and Contractors 1999 — 2000
1 yr, Electrician Journeymanship
Marine Corp Institute 1993 — 1997
4 Year, Electronic Engineering
AT&T 1998 - Present
AT&T June 1994 - November 1998
AT&T July 1981 - June 1994
Skills
Telecommunications, Wireless, IP, Troubleshooting, Customer Service, Networking, Call Centers
Education
CUNY New York City College of Technology 1980 — 1981
Commercial and Advertising Art
CompTia Network + Certification
Network+ Certified Technician, Internet Technology
Fox Filmed Entertainment November 1998 - Present
Harker Press 2012 - 2014
Stephen King's Trucks May 1998 - July 1998
"Phantasm: OblIVion" (Starway International) October 1997 - February 1998
Service Corporation International September 1990 - October 1997
"Pastime" Bullpen Productions (One Cup of Coffee) June 1989 - August 1989
Crown Books May 1988 - August 1989
Universal Pictures September 1987 - June 1988
Stanford University 1984 - 1985
AT&T June 1983 - September 1983
Skills
PeopleSoft, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Mac, Film, Office Administration, Magazine Articles, Social Networking, Editing, Film Production, Entertainment, Video Production, Strategic Planning, Public Relations, Television, Digital Media
Education
Stanford University 1983 — 1987
Bachelor of Arts, English/Creative Writing
Stanford in Vienna 1985 — 1986
Classical Music and German
Los Angeles Valley College 2007 — 2009
Mathematics and Astronomy
Cypress College
Certification, Mortuary Science
Currently Unemployed November 2011 - Present
Curves August 2011 - November 2011
AT&T August 2007 - November 2009
AT&T November 1994 - November 2009
Ameritech 1994 - 2009
Ameritech May 2000 - November 2000
Ameritech November 1994 - May 2000
Skills
Microsoft Excel, Employee Relations, Training, Leadership, Coaching, Sales Operations, Team Management, Telecommunications, Contract Negotiation, Marketing, Managed Services, Unified Communications, Call Center, Solution Selling
Education
Basic College
Cuyahoga Community College
none
Avaya December 2010 - Present
AT&T May 2010 - December 2010
Government Telecommunications, Inc. October 2009 - May 2010
Nortel September 2008 - September 2009
AT&T May 2007 - September 2008
SBC November 2003 - September 2007
SBC May 1999 - November 2003
Williams Communications March 1998 - May 1999
Ameritech June 1996 - March 1998
Skills
Avaya, Call Centers, Contact Centers, Ethernet, IP, IP PBX, IVR, Managed Services, Management, Networking, Optical Fiber, TDM, Telecommunications, Unified Communications, VoIP, Voice Mail, Wireless
Education
Cuyahoga Community College
•Associate Degree in Telecommunications Engineering, Electrical / Electronics Technology
AT&T August 2014 - Present
HDI of Houston 2008 - December 2014
AT&T Consulting August 2011 - July 2014
Technisource - a Subsidary of Spherion August 2006 - July 2011
Technisource August 2006 - July 2011
Invacare Corporation 2001 - 2006
SBC February 1977 - March 2001
Skills
ITIL, IT Service Management, Outsourcing, Management, Call Center, Service Delivery, Vendor Management, Process Improvement, Help Desk Support, Team Management, Leadership, Program Management, Customer Satisfaction, Team Leadership, Call Centers, IT Management
Education
Cuyahoga Community College 1976 — 1977
Associate's degree, Business Administration and Management, General
Garfield Heights High School 1973 — 1976
Graduated
Kings Town Enterprise LLC January 2015 - Present
AT&T January 2011 - Present
Verizon Wireless August 2009 - January 2011
Skills
Inventory Management, Sales, Wireless, Cellular Communications, Mobile Devices, Customer Experience, Mobile Technology, Team Leadership, Customer Retention, Telecommunications, Customer Service, Solution Selling, Customer Satisfaction, Direct Sales, Call Centers
Education
CUNY York College 2005 — 2009
Business Administration and Management, General
Queensborough Community College
Dealer Tire April 2015 - Present
Dealer Tire November 2008 - April 2015
AT&T February 2006 - November 2008
AT&T March 2000 - February 2006
CompUSA May 2004 - January 2006
Skills
ColdFusion, jQuery, CSS, SQL Server, MySQL, Python, JavaScript, YUI, HTML, SQL, Windows, AJAX, XML, Web Development, Flash, ActionScript, Flex, Team Leadership, Linux, XHTML, Nodejs, JMeter, MongoDB, Microsoft SQL Server, Node.js, Backbone.js, HTML 5, Web Design, Web Applications, Software Development, Web Services, Software Design, Creative Problem Solving
Education
Cypress College 2003 — 2004
CCNA
US Health Advisors January 2012 - March 2013
Avis Budger Group March 2010 - October 2012
Clearwire October 2009 - March 2010
AT&T February 2004 - April 2009
Qwest Communications January 2001 - February 2004
PCom Services January 2000 - February 2001
MCI March 1996 - December 2000
Skills
Wireless, Healthcare, Telecommunications, Account Management, Key Account Management, Sales, Sales Management, Salesforce.com, Sales Presentations, Customer Satisfaction, Coaching, B2B, Customer Service, Project Management, Sales Process, Business Development, Leadership, Team Leadership, Solution Selling, Enterprise Software
Education
Texas A&M University 1994 — 1995
Long Beach City College 1992 — 1994
Communications
Cypress College 1990 — 1992
AA, Communications
Realtor August 2006 - Present
Century 21 Superstars August 2006 - 2011
AT&T September 1980 - 1992
City of La Mirada CA September 1979 - September 1981
Education
Fullerton College 1979 — 1980
Music and Art
Cypress College 1975 — 1976
Music and Art
western high school 1971 — 1975
GHA Technologies September 2012 - Present
TrustPoint Technologies, Inc. May 2011 - August 2012
AT&T April 2004 - June 2005
Data Processing Sciences 1989 - 2004
Skills
Customer Service, Strategic Planning, Customer Relations, Problem Solving, Planning, Public Speaking, Account Management, Consultative Selling, Project Planning, Selling, Sales, New Business Development, Sales Management, Managed Services, Social Networking, Entrepreneurship, Networking, CRM, Team Building, Social Media, Small Business, Leadership, Marketing, Virtualization, VoIP, Lead Generation, B2B, Sales Process, Online Marketing, Business Development, Marketing Strategy, Salesforce.com, Cold Calling, Solution Selling, SaaS, Cisco Technologies, Channel Partners, Storage, Cloud Computing, Sales Operations, Strategic Partnerships
Education
Cuyahoga Community College 1980 — 1981
business
REDi Tech Solutions, LLC February 2015 - Present
Independent Technology Consultant September 2008 - Present
ManTech April 2013 - February 2015
Modis September 2012 - March 2013
Beacon Hill Staffing Group August 2011 - September 2012
Robert Half Technology February 2011 - April 2011
AT&T July 2006 - August 2008
SBC July 1999 - June 2006
Ameritech January 1994 - June 1999
Skills
COBOL, Mainframe, Quality Assurance, Software Development..., SDLC, Business Analysis, Visio, Requirements Analysis, Requirements Gathering, SharePoint, Software Documentation, Process Improvement, Vendor Management, Software Project..., SQL, DB2, Testing, Unix, Access, Disaster Recovery, Team Building, Business Requirements, Microsoft SQL Server, User Acceptance Testing, XML, Program Management, Project Management, Databases, Systems Analysis, Agile Methodologies, Data Warehousing, Training, Software Development, Management, Telecommunications, Oracle, Analysis, Windows, Networking, Technical Support, Troubleshooting, Business Process, MS Project, ITIL, Information Technology, Quality Center, Integration, Business Intelligence, PMP, Test Planning
Education
Cuyahoga Community College 2011 — 2011
Certificate, Health Information Technology
Hampton University 1989 — 1993
Bachelor of Science, Computer Science
Cleveland Heights High School 1985 — 1989
Diploma
Homesite Insurance February 2015 - Present
CrossCountry Mortgage, Inc. September 2014 - February 2015
Crosscountry Mortgage, Inc. April 2013 - November 2013
Nations Lending Corportation April 2013 - April 2013
AT&T 2010 - 2012
AT&T 2010 - 2012
Skills
Credit, Loans, Refinance, FHA, Mortgage Lending
Education
Cuyahoga Community College 2011 — 2012
Marketing
Kent State University 2006 — 2008
Graphic Design
YP February 2014 - Present
YP April 2012 - February 2014
AT&T July 2010 - April 2012
Fifth Third Bank October 1996 - June 2001
Skills
Google Adwords, Yahoo Search, Negotiation, Advertising, Sales, Customer Service, Mobile Advertising, SEM, Mobile Marketing, Lead Generation, Media Planning, Online Advertising, Digital Media, Digital Marketing, SEO, Email Marketing, Behavioral Targeting, Local Search, Social Media Marketing, B2B, PPC, Account Management, Management, Training, Leadership, Advertising Sales, Cold Calling, Sales Presentations, Online Marketing, Team Building, Customer Retention
Education
Cuyahoga Community College 1996 — 2014
Associate's degree, Applied Business
AT&T October 2013 - Present
Pite Duncan LLP. Clear Recon Corp. May 2013 - September 2013
Ballout Bookkeeping & Tax Services May 2011 - December 2012
Garden Farms Market March 2010 - May 2011
Signature Beverages July 2008 - June 2010
U.S. Bank December 2006 - June 2008
Skills
Accounting, Human Resources, Payroll, Accounts Payable, Finance, Accounts Receivable, Sales, Account Reconciliation, Management, Analysis, Customer Service, Banking, Invoicing, Process Improvement, Event Planning, Loans, Microsoft Office, Financial Analysis, Leadership, Sales Management, Team Building, Team Leadership, New Business Development, Strategic Planning
Education
San Diego State University-California State University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Public Administration
Cuyamaca College 2006 — 2009
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
New York City Transit June 2013 - Present
AT&T January 2010 - June 2010
Verizon October 1994 - September 2006
Xerox March 1985 - October 1994
Skills
Communication, Leadership, Electrical..., Electro-mechanical..., Electrical Repairs, Telecommunications, Structured Cabling, Field Installation, Hardware Installation, Equipment Installation, Mechanics
Education
CUNY New York City College of Technology
Electrical and Electronics Engineering
AT&T November 2012 - November 2012
United Nations November 2011 - December 2011
Skills
Microsoft Office, Peer Mediation, General Aviation, Business, Creative Writing
Education
University at Buffalo 2014 — 2018
Bachelor's Degree, Registered Nursing/Registered Nurse, Freshman
CUNY York College 2013 — 2013
High School, Aeronautics/Aviation/Aerospace Science and Technology, General, A
CUNY York College 2012 — 2013
High School, Genetics
CUNY York College 2012 — 2012
High School, Environmental Biology
New York University 2012 — 2012
High School, Creative Writing, A
Oatey Company August 2001 - Present
Bearing Service Company September 1992 - June 1994
AT&T June 1973 - May 1991
Skills
Analytic Problem Solving, Account Management, Inventory Management, Office Administration, Data Analysis, Accurate Data Entry, Customer Service, Outlook, Telephone Skills
Education
Cuyahoga Community College 1975 — 1975
West Technical High School 1970 — 1973
Business/Office Automation/Technology/Data Entry
AT&T June 2014 - Present
AT&T December 2006 - May 2014
Skills
Telecommunications, Direct Sales, Sales, Customer Satisfaction, Wireless, Sales Operations, Salesforce.com, Managed Services, Sales Process, Solution Selling, Customer Retention, Call Centers
Education
Cuyamaca College
Onza Racing Corp June 2015 - Present
AT&T September 2013 - Present
Skills
Customer Service, Sales, Project Management, Strategic Planning
Education
Cypress College 2014 — 2016
Chico's FAS, Inc. May 2013 - September 2015
Chico's FAS, Inc. October 2012 - September 2015
IMEX AUTO GROUP, INC. August 2011 - September 2013
Chico's FAS, Inc. August 2012 - October 2012
IMEX AUTO GROUP, INC. June 2011 - August 2011
AT&T February 2010 - May 2011
Enterprise Rent-A-Car March 2008 - June 2009
Hilti May 2007 - March 2008
FedEx September 2006 - May 2007
Chase November 2005 - January 2006
Skills
Training, Microsoft Word, Team Leadership, Time Management, Outlook, Microsoft Office, Teamwork, Microsoft Excel, Telephone Skills, Merchandising, Account Management, Management, Selling, Automotive, Profit, Coaching, Data Entry, Logistics, Customer Service, Sales Process, Social Media, Call Centers, Retail Sales, Help Desk Support, Online Help, Web Chat, Business Correspondence, Written Correspondence, Broker-Dealer, Sales Management, Marketing, Direct Sales, CRM, Team Building, Customer Satisfaction, Customer Retention, Leadership, Customer Experience, Cold Calling, Telecommunications, Retail, Inventory Management
Education
CUNY New York City College of Technology 1998 — 2000
Computer and Information Systems Security/Information Assurance
ThinkingPhones August 2015 - Present
AT&T October 2014 - June 2015
Seacoast Mobil on the Run June 2007 - September 2014
Lynn Mobil Mart May 2010 - August 2014
Skills
Marketing Strategy, Leadership, Customer Service, Management, Microsoft Excel, Microsoft Office, Customer Satisfaction, Sales, Marketing, Social Media Marketing, Product Marketing, Marketing Communications, Retail, Salesforce.com, Social Media, Operations Management, Human Resources, Finance, Oil & Gas, Coaching, Marketing Management
Education
Curry College 2010 — 2014
Bachelor of Arts (B.A.), Business Management with a Concentration in Marketing
AT&T January 2014 - Present
AT&T January 2014 - Present
Club Walden April 2013 - November 2013
Skills
Microsoft Office, Microsoft Word, Teamwork, Microsoft Excel, Customer Service
Education
Franklin University 2014 — 2017
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
Cuyahoga Community College 2011 — 2014
Associate's degree, Business
The University of Akron 2009 — 2014
General Studies
AT&T Mobility November 2010 - Present
AT&T January 2000 - October 2010
Hale & Sons Construction Co January 1995 - December 1999
Weekend Exercise Co January 1985 - December 1993
Skills
Innovative Thinking, DAS, Creative Problem Solving, Telecommunications, Wireless Solutions, Vendor Management, Standards Compliance, Networking Solutions, Organizational..., Cross-functional Team..., LTE, Wireless, PMP, EVDO, WiMAX, IP, Cellular Communications, 3G, Mobile Devices, Microwave, GSM, CDMA, Project Management, UMTS, T1, VoIP, RF, Wireless Networking, Team Leadership, Computer Network..., 4G, Optical Fiber, Fiber Optics, Broadband, Integration, Ethernet, Training, Negotiation, Networking, Network Design, Program Management, Sales, Project Planning, RF Engineering, Customer Satisfaction, Managed Services, 2G, DWDM, GPRS, WCDMA
Education
San Diego State University-California State University 1988 — 1992
Bachelor of Science (B.S.), Human Resources Management and Services
Cuyamaca College 1983 — 1985
Associate of Science (AS), Business, Management, Marketing, and Related Support Services
The Wireless Experience November 2012 - Present
AT&T June 2008 - November 2012
T-Mobile July 2006 - June 2008
Skills
Sales, Competitive Analysis, Sales Management, Direct Sales, Customer Satisfaction, Management, Wireless, Retail, Forecasting, Cold Calling, Telecommunications, Negotiation, Public Speaking, Merchandising, Relationship Management, Creating High..., Business Planning, SEO, Google Analytics, Leases, Retail Sales, Multi-unit, Commercial Real Estate, Visual Merchandising, CRM, Retail Marketing, Distribution Strategies, Recruiting
Education
D'Amore-McKim School of Business at Northeastern University 2015 — 2017
Master of Business Administration (M.B.A.), Innovative Entrepreneurship
D'Amore-McKim School of Business at Northeastern University 2015 — 2017
Master's of Science, Finance
University of Massachusetts Lowell 2004 — 2008
BSBA, Finance
AT&T Mobility December 2013 - Present
Vinculums January 2011 - December 2013
Vinvulums July 2013 - November 2013
Vinculums January 2011 - November 2013
Teksystems/Vinculums January 2011 - November 2013
AT&T Telecommunications August 2003 - November 2010
AT&T May 2000 - November 2010
SBC COMMUNICATIONS June 2003 - August 2003
PACIFIC BELL May 2000 - June 2003
Skills
Telecommunications, Switches, LTE, Troubleshooting, Microsoft Office, Excel, Access, T1, Problem Solving, Customer Relations, Billing, Transportation, Ethernet, Team Leadership, Team Building, Process Improvement, Customer Service, ATM networks, Microsoft Excel, CDMA, Optical Fiber, Fiber Optics, DSL, Invoicing, Wireless Networking, IP, VoIP, Microwave, RF, Computer Network..., Managed Services, MPLS, 3G, Call Center, Account Management, Telephony, Vendor Management, WAN, Customer Satisfaction, Provisioning, Network Engineering, Frame Relay, GSM, Integration, Cellular Communications, UMTS, DS3, WiMAX, Network Design, 4G
Education
Cypress College 1991 — 1993
Cypress College 1989 — 1991
None, Radiology
Guardian Realty Services, Inc. November 2010 - Present
Charter Communications September 2007 - November 2010
GMAC Real Estate December 2003 - December 2006
Coldwell Banker November 2000 - December 2003
First Federal Funding 1997 - 2000
Riverside Cellular 1993 - 1997
AT&T 1978 - 1993
Skills
Real Estate, Selling, Solution Selling, Managed Services, Account Management, Sales, Sales Management, Contract Negotiation, VoIP, New Business Development, Negotiation, Small Business, Networking, Business Development, REO, Asset Managment, MPLS, Data Center, Team Building, Residential Homes, Foreclosures, Loans, Sellers, Short Sales, Investment Properties
Education
Cypress College
Fullerton College
Pschology, Art, Business
AT&T January 2013 - Present
AT&T Wireless February 2010 - December 2012
Alltel / Verizon Wireless July 2004 - February 2010
United Wireless January 1998 - June 2004
Skills
Sales Management, Recruiting, Coaching, Training, Customer Service, Leadership, Customer Satisfaction, Management, Retail, Sales, Merchandising, Customer Retention, Solution Selling, B2B, Sales Process, Employee Training, Sales Operations, Customer Experience, Wireless
Education
Cuyahoga Community College
AT&T November 2013 - Present
AT&T August 2007 - Present
Disneyland Resort February 2007 - January 2008
Disneyland Resort February 2007 - January 2008
Disneyland Resort December 2005 - January 2008
Disneyland Resort February 2004 - May 2006
Skills
Learn New Software..., Learning Quickly, Technology, Microsoft Office, Sales Operations, Sales Management, Sales Process, Employee Training, Business Process
Education
Cypress College 2005 — 2007
TM Media January 1997 - Present
TM Media January 2002 - 2014
Paint Works January 2000 - January 2002
Eternal Flame Candles January 1997 - January 2001
ATT January 1998 - January 2000
Walt Disney World January 1995 - January 1998
Skills
Marketing Communications, Creative Direction, Advertising, Web Design, Packaging, Email Marketing, Digital Marketing, Creative Strategy, Brand Development, Social Media Marketing, Branding Consultancy, Brochures, Branding & Identity, Adobe Creative Suite, SEO, Logo Design, Marketing, Graphic Design, Online Advertising, Corporate Branding, Direct Mail, WordPress, InDesign, Flash, Photography, Dyslexia, Mac, User Interface Design, Illustrator, Art Direction
Education
Seminole Community College 1999 — 2001
Computer Systems Networking and Telecommunications
Curry College 1992 — 1994
Communication and Media Studies
Samsung Electronics July 2014 - Present
Aricent Technologies (AT&T Client) October 2013 - July 2014
BlackBerry May 2007 - February 2013
IBM Global Services May 2005 - May 2007
AT&T Bell Labs February 1992 - May 2005
AT&T Computer Systems January 1988 - February 1992
AT&T 1974 - 1982
Skills
Software Development, Software Project..., Software Design, Software Quality..., Solution Selling, Direct Sales, E-commerce, Quality Assurance, Sales Management, Enterprise Software, Account Management, Test Automation, Sales Operations, Telecommunications, Enterprise Architecture, IT Infrastructure Design, Wireless, Wireless Networking, Mobile Devices, Mobile Applications, Cross-functional Team..., Cross-platform..., Cross-functional..., Team Management, Operations Management, System Deployment, Management, Leadership, Networking, BMC Remedy, Integration, Blackberry, Vendor Management, Cloud Computing, SaaS, Information Technology, Agile Project Management, PMP, Business Analysis, Unix
Education
Cleveland State University
Studies towards: Bachelor Of Science, Computer Science, GPA 3.68
Cuyahoga Community College
Associate of Science (AS), Computer Science, GPA 3.68
Heritage Construction January 2013 - Present
Heritage Construction June 2010 - January 2014
AT&T June 2006 - May 2010
AT&T June 2001 - May 2006
AT&T April 1997 - June 2001
Skills
Project Management, Project Planning, Project Coordination, Microsoft Office, Microsoft Excel, Microsoft Word, Office Management, Front Office, Office Administration, Accounts Payable, Accounts Receivable, Sales Management, Teamwork, Team Management, Marketing Strategy, Market Research, Marketing Communications, Email Marketing, PowerPoint, Training, Trade Shows, Sales Rep Training, Event Planning, Management
Education
Cypress College
John Glenn High School
UCONN School of Business May 2015 - Present
Peter Bennett & Associates September 2013 - May 2015
Clark University June 2014 - February 2015
Trinity College - Hartford, CT July 2010 - July 2013
Trinity College - Hartford January 2009 - June 2010
Aetna, INC. 2006 - 2008
Connex Credit Union 1999 - 2005
AT&T 1983 - 1998
Skills
Career Counseling, Strategic Planning, Strategy, Public Speaking, Student Affairs, Higher Education, Program Management, Community Outreach, Career Development, Academic Advising, Student Development, Teaching, Recruiting, Event Planning, Leadership Development, Fundraising, Nonprofits, Volunteer Management, Leadership, Admissions, Resume Writing, Staff Development, Management, Program Development, Alumni Relations, Career Assessment, Student Counseling, Job Search Strategies, Social Networking, Organizational..., Coaching, Interview Preparation, Student Financial Aid, Thought Leadership, Enrollment Management, Marketing Strategy, Career Management, Interviews, Grant Writing, Workshop Facilitation, College Recruiting, Educational Leadership
Education
D'Amore-McKim School of Business at Northeastern University 1981 — 1983
MBA, Finance
Trinity College-Hartford 1977 — 1981
BA, Psychology
North Haven High School 1973 — 1977
Athena Cosmetics, Inc. September 2014 - Present
Erbaviva Luxury Organics 2012 - 2014
Athena Cosmetics, Inc. September 2011 - October 2012
VPI - Voice Print International February 2008 - September 2011
Network Omni January 2002 - January 2008
Emergency Road Service 'ERS' January 1996 - January 2002
AT&T February 1979 - October 1993
Skills
Call Center, Solution Selling, Contact Centers, SaaS, Sales, Workforce Management, Sales Management, Customer Service, Account Management, Call Centers, Marketing Strategy, Customer Experience, Salesforce.com, Team Building, Coaching, Sales Process, Cold Calling, Business Development, Communication Skills, Superior Client Service, People Skills, Customer Retention, Customer Satisfaction, CRM, Retail, Sales Presentations, Product Marketing, Marketing, Selling, Trade Shows, Management, Strategic Partnerships, Market Research, Competitive Analysis, Training, Social Media Marketing, Lead Generation, New Business Development, Leadership, Market Planning, Product Management, Cross-functional Team..., Cosmetics, Merchandising, Sales Operations
Education
Cypress College 1978 — 1980
University of Redlands
BS, Business Management
AT&T May 2013 - Present
T-Mobile April 2012 - Present
Verizon Business July 2008 - April 2012
Sarcom August 2006 - July 2008
Sprint March 1989 - July 2006
Skills
Building Relationships, Cloud Computing, Strategy, Sales Management, Leadership, Cisco Technologies, Management, Direct Sales, CRM, Sales, Sales Process, Wireless, New Business Development, Qualifying Prospects, Team Building, Solution Selling, Salesforce.com, Business Development, Managed Services, SaaS, IP, Contract Negotiation, Account Management, Team Leadership, Telecommunications, B2B, VoIP, Unified Communications, Strategic Partnerships, P&L Management, Channel Partners, MPLS, Online Marketing, Selling, Customer Retention, Mobile Devices, Networking, Coaching, Call Centers, Enterprise Software, Vendor Management, Co-location, Professional Services, Sales Operations, Lead Generation, Cold Calling
Education
Cuyahoga Community College
Marketing
Lincoln West High School
DeVry Education Group May 2015 - Present
DeVry University and its Keller's Graduate School of Management July 2014 - Present
Cleveland Clinic August 2012 - August 2014
Newark April 2009 - August 2012
Newark element14 March 2008 - April 2009
Newark November 2007 - March 2008
Nationwide Insurance November 2006 - November 2007
AT&T July 2001 - November 2005
Time Warner Cable February 1998 - July 2001
Skills
Process Improvement, Customer Service, Sales, Training, Account Management, Customer Satisfaction, Coaching, Leadership, Forecasting, Team Building, Sales Operations, Negotiation, Access, Insurance, Microsoft Office, Direct Sales, Microsoft Excel, Outlook, Event Planning, Microsoft Word, Team Leadership, Salesforce.com, Healthcare, Higher Education..., Student Retention, Team Workshops
Education
DeVry University 2014 — 2016
Bachelor of Applied Science (BASc), Technical Management, 3.49
Saint Leo University 2011 — 2014
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 3.38
Cuyahoga Community College 1998 — 2013
Health/Health Care Administration/Management
Beaumont High School 1993 — 1997
Diploma, College Prep
AT&T May 2013 - Present
KeyCorp January 2007 - May 2013
KeyBank January 2007 - May 2013
Village of Waite Hill July 2000 - October 2006
Skills
Certified Firearms..., Physical Security, Contract guard..., Certified A.L.I.C.E...., Field training Officer
Education
Cuyahoga Community College 1998 — 1999
Certificate, Police Academy
Counterparty Systems, Inc. 2008 - Present
Fidelity Investments 2005 - 2007
Fidelity Investments 1999 - 2005
Nicholas Applegate Capital Management 1997 - 1999
Jefferies & Company, Inc 1996 - 1997
Salomon Brothers 1989 - 1996
AT&T 1987 - 1989
Skills
Stocks, Equities, Trading Systems, Asset Management, Trading, Disaster Recovery, Electronic Trading, Unix, Software Development, Financial Services, Integration, Agile Methodologies, Java, C/C++ STL, Objective-C, Python, Ruby, Web Design, Web Development, iOS development, Android Development, OS X, Project Portfolio..., Portfolio Management, Databases, SDLC
Education
D'Amore-McKim School of Business at Northeastern University 2003 — 2005
M.B.A., International Business
University of New Hampshire 1983 — 1987
B.S., Computer Science
Independent Contractor December 2012 - Present
AT&T March 2006 - December 2012
AT&T 1969 - 2010
Skills
SDLC, Telecommunications, Requirements Analysis, Vendor Management, Program Management, PMO, PMP, Software Project..., Telephony, Call Center, Wireless, Process Improvement, Project Management, Business Analysis, MPLS, Cross-functional Team..., Team Leadership, Change Management, Data Center, Project Portfolio..., Requirements Gathering, ITIL, Managed Services
Education
Cuyahoga Community College
veebosonic January 2001 - Present
AT&T June 2000 - Present
Independent CD release 1985 - 2012
KNIF/Ghoul Show August 1998 - 2004
Raycom Media September 1995 - December 1999
WTAM-AM 1100 March 1995 - August 1995
Skills
Production, Video, Audio, Recording, Sound, Television, Video Production, Broadcast, Telecommunications, Radio, Film, Voice Over, Customer Experience, Composition, Entertainment, Customer Satisfaction, VoIP, Service Delivery, Management, Vendor Management, Troubleshooting, Technical Support, Managed Services, Music, Music Production, Wireless, Call Centers, Creative Writing, Social Networking, Editing, Final Cut Pro, Facebook, Unified Communications, Networking, Avaya, Video Editing, New Media, Music Industry, Telephony, Customer Retention, Broadband, Direct Sales, Product Management, Songwriting, Web Content, Blogging, Copywriting, T1, Film Production, Social Media Marketing
Education
Ohio School of Broadcast Technique 1994 — 1995
Completion, Audio Production
Cuyahoga Community College 1978 — 1979
North Olmsted High School 1974 — 1977
Diploma
WIXY School of Broadcasting 1976 — 1976
Radio Engineering
Dent Creative Marketing March 2010 - Present
Octagon November 2006 - December 2009
Round House Music & Multimedia, Inc. 2004 - 2006
Host Communications - Collegiate Sports Marketing 2001 - 2004
Streetball Partners International / NBC Sports joint venture 1997 - 2001
AT&T 1994 - 1996
Skills
Sports Marketing, Sports, Relationship Marketing, Sponsorship, Sponsorship Sales, Social Media Marketing, Integrated Marketing, Sports Management, Marketing, Marketing Communications, Partnership Marketing, Marketing Strategy, Sales, Strategic Partnerships, Event Management, Brand Management, Brand Development, Business Development, Sponsorship Activation, Digital Marketing, Direct Marketing, Advertising, Brand Awareness, Digital Media, Mobile Marketing
Education
D'Amore-McKim School of Business at Northeastern University 2013 — 2015
2015 Candidate - Master of Business Administration (M.B.A.), Dual Specialization: Marketing / Innovation Entrepreneurship
Keiser University (BS) and Morehouse College
Bachelor of Science (BS), Interdisciplinary Degree - Business Administration & Legal Studies, Summa Cum Laude
Teaneck High School
Acromedia Entertainment Group January 2001 - Present
AWP Inc. February 1992 - May 2002
AT&T January 1979 - September 1984
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Managerial Finance, Forecasting, Accounting, Budgets, Mergers & Acquisitions, Finance, Corporate Finance, Strategic Financial..., Internal Controls, Sarbanes-Oxley Act, Cash Flow, Cash Management
Education
Cuyahoga Community College 1980 — 1983
Associate's degree, Communication and Media Studies
Saving All Critters December 2014 - Present
Previously worked at AT&T February 2014 - Present
AT&T July 2001 - December 2013
Skills
Project Management, Wireless, Telecommunications, Sales Management, Contract Negotiation, Account Management, New Business Development, Sales, Customer Service, Budgets, Procurement, Management, Performance Management, Team Management
Education
Cuyahoga Community College 1980 — 1982
NextEra Energy, Inc. (Florida Power & Light) August 2005 - Present
Northeast Utilities July 2003 - August 2005
NextEra Energy, Inc. August 2000 - July 2003
Freddie Mac July 1998 - July 2000
Federal Reserve Bank of Boston 1994 - 1998
AT&T July 1987 - September 1992
Skills
Executive Management, Risk Management, Strategic Planning, Credit, Financial Risk, Change Management, Financial Analysis, Electricity, Financial Modeling, Analysis, Negotiation, Project Management, Credit Risk
Education
Northeastern University - Graduate School of Business Administration 1992 — 1994
Master of Business Administration (MBA), Finance
University of Massachusetts at Lowell
Bachelor's degree, Marketing/ Business Admin.
AT&T July 1968 - November 2008
AT&T (formerly Ameritech) 1968 - 2008
Skills
Telecommunications, Wireless, Telephony, Vendor Management, Data Center, Disaster Recovery, Troubleshooting, Enterprise Software, PMP, Integration
Education
Cuyahoga Community College 1965 — 1968
AT&T March 2010 - Present
AT&T September 2009 - March 2010
AT&T September 2007 - September 2009
AT&T January 2006 - January 2007
AT&T September 2005 - September 2006
SBC Communications June 2000 - September 2005
Skills
Project Management, Six Sigma, Certified Green Belt, Database Management, Executive Reporting, Cross-functional Team..., Strategic Planning, Team Management, Change Control, Photoshop, Telecommunications, SharePoint, Process Improvement, Business Process, Wireless, Ethernet
Education
University of Phoenix 2009 — 2011
Bachelors Degree, IT Network & Communications, 3.89
Cuyahoga Community College 1993 — 1996
Associates Degree, Mechnical Engineering Technology
Holy Name high school 1990 — 1993
High school diploma
ACN June 2008 - December 2010
AT&T November 2005 - October 2007
Dillard's Dept Store January 2000 - January 2004
Skills
Customer Service
Education
Cuyahoga Community College
Computer studies major
Graduate of Shaw High School
Kent State University
Kent State University
Elementary Education major
AT&T Mobiity October 2009 - Present
AT&T (formerly BellSouth) 2009 - Present
AT&T January 2001 - June 2009
BellSouth 2002 - 2008
Skills
Process Improvement, Telecommunications
Education
Cuyahoga Community College 1975 — 1977
United States Census Bureau January 2009 - Present
All State Promotions 2007 - Present
T.H.G. Inc. 2003 - April 2007
AT&T August 1995 - March 2007
Education
Cuyahoga Community College
Condominium Concepts Management, Inc. December 2013 - Present
Condominium Concepts Management September 2009 - Present
Condominium Concepts Management April 2005 - September 2009
DGF Properties January 2004 - April 2005
AT&T June 1999 - June 2003
The Target Group September 1998 - June 1999
United States Air Force April 1994 - August 1997
United States Air Force April 1988 - March 1994
United States Air Force July 1984 - April 1988
Skills
Fair Housing, Marketing, Property Management, Customer Service, Condos, Leases, Real Estate, Rentals, Lease Administration, Real Estate Development, Residential Homes
Education
United States Air Force Personnel School 1984 — 1984
Personnel
Cuyahoga Community College 1983 — 1984
Lakewood High School 1979 — 1982
AT&T March 2004 - July 2013
Skills
Managed Services, Telephony, Wireless, Call Center, Cisco Technologies, Customer Satisfaction, Account Management, Customer Retention, Cold Calling, Networking, Troubleshooting, Vendor Management, Salesforce.com, Sales, Customer Service, Team Leadership, Business Development, New Business Development, Inbound Marketing
Education
Cuyahoga Community College
PCGH Medical Education Center
LexisNexis Martindale-Hubbell March 2012 - Present
AT&T April 2007 - October 2011
AT&T March 2005 - April 2007
AT&T May 2004 - March 2005
AT&T March 1999 - May 2004
Skills
Customer Focus, Customer Satisfaction, Customer Retention, Customer Service, Print Management, Billing, Call Center, Telecommunications, Customer Experience, Account Management, Sales Support, Customer Relations, Operations Management, Vendor Management, B2B, Vendor Relations, Sales Operations, Cross-functional Team..., Team Leadership, Program Management, Problem Solving, Process Improvement, Wireless, Sales Management, Product Management, Troubleshooting, GSM, Coaching, Siebel, Mentoring, Channel Management, Outlook, Key Account Management, Customer Lifecycle..., Team Building, Call Centers, Solution Selling, CRM, Mobile Devices, VoIP, Direct Sales, Managed Services
Education
Curry College 1992 — 1996
Bachelor of Arts, Communication
Cynet March 1998 - January 2002
ADP January 1998 - February 1998
AT&T 1984 - 1996
Western Electric 1959 - 1984
Skills
Active Directory, Windows, Windows Server, HTML, Oracle, Java, XP, JavaScript, Microsoft SQL Server, SQL, Troubleshooting, Computer Hardware, Microsoft Office, Project Management, Team Leadership, IIS, Unix, TCP/IP, Customer Service, Visio, Servers, Operating Systems, Telecommunications, System Administration, Data Analysis, Software Documentation, Team Building, Visual Basic, SharePoint, Apache, Security, MySQL, Testing, VMware, Linux, Networking, XML, Network Administration, Databases, Windows 7, Microsoft Excel, Training
Education
The University of Chicago Booth School of Business 1977 — 1980
Business Administration and Management, General
CUNY New York City College of Technology 1953 — 1958
Bachelor’s Degree, Mechanical Engineering
Colorado College January 2014 - Present
US Air Force Academy August 2009 - October 2014
LeTourneau University January 2013 - March 2013
US Air Force Academy September 2008 - May 2009
US Air Force Academy July 2005 - May 2008
AT&T May 1983 - November 2003
Ernst & Young September 1980 - May 1983
Skills
Financial Analysis, Management Accounting, Financial Accounting, University Teaching, Management, Accounting, Teaching, Team Building, Higher Education, Analysis
Education
D'Amore-McKim School of Business at Northeastern University 1979 — 1980
M.S./M.B.A.
Rutgers University-New Brunswick 1975 — 1979
B.A.
AT&T July 1979 - October 2007
AT & T June 1990 - June 2002
Skills
Retail, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Merchandising, Inventory Management, Social Media, Management, Strategic Planning, Sales Management, Team Building
Education
Cypress College 1974 — 1976
Saint Anthony High School Long Beach Ca. 1970 — 1974
Wipro Technologies December 2012 - March 2015
Unisys January 2009 - January 2012
Hewlett-Packard 2001 - 2009
AT&T 1998 - 2001
MCI 1984 - 1998
Skills
IT Outsourcing, Managed Services, Solution Selling, Cloud Computing, Professional Services, Outsourcing, Business Alliances, SaaS, Enterprise Software, Data Center, Pre-sales, IT Service Management, Storage, Vendor Management, IT Strategy, HP, Channel, Virtualization, Channel Partners, Telecommunications, Solution Architecture, Disaster Recovery, Go-to-market Strategy, Service Delivery, Account Management, Sales, Business Development
Education
Cypress College
AA
Institute of Management Studies
AT&T 2015 - Present
AT&T February 2014 - March 2015
AT&T February 2012 - February 2014
Customer Operations March 2011 - February 2012
Cingular Wireless/AT&T Mobility July 2000 - March 2011
Cellular One Boston February 1995 - July 2000
Education
D'Amore-McKim School of Business at Northeastern University 1997 — 1998
MBA, Finance
Northeastern State University 1986 — 1988
BS, Marketing
National General Insurance March 2014 - Present
Domestic Violence Advocacy Center August 2013 - March 2014
Cleveland Clinic Foundation September 2008 - August 2013
Electronic Merchant Systems May 2007 - September 2008
Key Office Services December 2006 - May 2007
AT&T May 2001 - June 2006
Fairfax Renaissance Development Corporation October 1998 - February 2001
Progressive Insurance January 1990 - January 1997
Skills
Customer Service, Leadership, Team Building, Sales, Training, Management, Leadership Development, Strategic Planning, Social Media, Negotiation, Healthcare, Nonprofits, Event Planning, Microsoft Excel, Outlook, Customer Satisfaction, Process Improvement, Social Networking, Fundraising, Research, Microsoft Word, Hospitals, Inpatient, Patient Safety, Epic Systems
Education
Cuyahoga Community College 2013 — 2017
Associate's degree, Human Services, General
Cuyahoga Community College 2008 — 2009
CHAA Certification, Patient Access
Cuyahoga Community College 2006 — 2007
Event Planning Certification, Meeting and Event Planning
ICM School of Business 1985 — 1987
Secretarial Science Certificate, Administrative Assistant and Secretarial Science, General
John Hay High School 1981 — 1985
Diploma, General Office Occupations and Clerical Services
AT&T April 2004 - Present
AT&T January 1999 - March 2004
TCG April 1997 - December 1999
Skills
IP, VoIP, Telecommunications, NOC, Wireless, Managed Services, Vendor Management, MPLS, Network Design, Call Centers, Unified Communications, Data Center, IMS, Troubleshooting, Customer Service, Broadband, Network Architecture, Strategic Planning, Process Improvement, Ethernet, T1, Management, Product Management, Process Engineering, Switches, Telephony, Computer Network..., Call Center
Education
CUNY New York City College of Technology
Associates in Applied Science, Electrical and Electronics Engineering
Thomas Edison State College
Bachelors of Science in Business Administration, Business Administration and Management, General
AT&T March 1997 - August 2012
Skills
Telecommunications, Call Center, Wireless, VoIP, Managed Services, Account Management, Customer Satisfaction, Customer Retention, MPLS, Unified Communications, Customer Service, Sales Management, Telephony, Call Centers, T1, Customer Experience, Direct Sales, Team Building
Education
Cuyahoga Community College 2010 — 2012
Associate of Science (A.S.), Small Business Administration/Management
Universal Screen Arts, Inc. November 2014 - April 2015
Sweet CeCe’s Frozen Yogurt April 2014 - October 2014
Fannie May Candy May 2013 - December 2013
AT&T (formerly SBC) December 1970 - March 2013
AT&T/SBC/Ameritech January 2000 - January 2013
AT&T 1970 - 2013
AT&T/SBC/Ameritech January 1997 - January 2000
AT&T/SBC/Ameritech January 1970 - January 1997
Skills
Telecommunications, Wireless, Computer Network..., Call Centers, Vendor Management, Process Improvement, Program Management, VoIP, Managed Services, Customer Experience, Service Delivery, Project Management, Team Leadership, Customer Satisfaction, Change Management, Ethernet, Team Building, Customer Retention, Unified Communications, Solution Selling, Troubleshooting, Training, Telephony, T1, Product Management, Broadband, Management, Customer Service, Account Management
Education
Cuyahoga Community College
Associate Degree, Business
Metasys Technologies Inc. August 2011 - August 2014
AT&T 1987 - 2010
Weichert Realtors 1995 - 1998
Skills
Telecommunications, Wireless, Vendor Management, Project Management, Requirements Analysis, Customer Service
Education
Alliance Francais 1998 — 2001
French Language
Cuyahoga Community College
Business Administration and Management, General
University Hospitals of Cleveland July 2015 - Present
University Hospitals of Cleveland November 2013 - Present
City of Cleveland February 2009 - November 2013
Cleveland Clinic June 2006 - February 2009
HCR ManorCare December 2004 - June 2006
Medical Mutual September 2002 - September 2004
AT&T November 1992 - September 2002
Ameritech September 1996 - September 1999
Ameritech November 1992 - September 1996
Skills
Employee Relations, Community Outreach, Team Leadership, Problem Solving, Teamwork, Coaching, Mentoring, Process Improvement, Conflict Resolution, Customer Relations, Change Management, Public Relations, Supervisory Skills, Leadership Development, Political Campaigns, Fundraising, Online Research, Time Management, Excel, Government, PowerPoint, Research, Event Planning, Word, Billing, Microsoft Office, Outlook, Customer Service, Healthcare, Team Building, Software Documentation, Nonprofits, Public Speaking, Leadership, Training, Management, Access, Program Management, Organizational..., Program Development, System Administration, Administration, Community Development, Volunteer Management, Grant Writing, Microsoft Word, Microsoft Excel
Education
Cuyahoga Community College
Patient Access Specialist Certification
John Carroll University 1982 — 1984
Mass Communication/Media Studies
Xtek Partners, Inc. May 2015 - Present
Windstream Communications April 2012 - April 2015
Teleco Of Cleveland July 2011 - April 2012
Telegration, Inc. April 2011 - April 2012
Hometown Press February 2009 - March 2011
AT&T Global Services July 2000 - February 2009
AT&T January 2000 - January 2009
AT&T January 2000 - January 2003
Teleco of Cleveland January 1995 - January 2000
Skills
Networking, Microsoft Excel, Presenter, Negotiation, Sales Process, Forecasting, PowerPoint, Managed Services, Unified Communications, Solution Selling, VoIP, WAN, Telecommunications, Wireless, Call Center, MPLS, Direct Sales, Account Management, Sales, Sales Management, Strategy, Management, Avaya, Call Centers
Education
Cuyahoga Community College
Kent State University
Journalism
Kent State University
Journalism
AT&T January 2011 - Present
Skills
Customer Relations, Cloud Computing, VoIP, IP, Consultative Selling, Account Management, Sales Management, Contract Negotiations, Customer Retention, Selling, Telecommunications, Sales Support, Direct Sales, Contract Negotiation, Solution Selling, Managed Services, Sales Operations, Data Center
Education
Cypress College 1976 — 1977
Travel
AMDOCS, Inc January 2010 - Present
AT&T March 2002 - March 2010
AT&T January 1998 - January 2002
Small Business January 1997 - January 1998
Small Business January 1996 - January 1997
Skills
Excel, Customer Service, Word, Customer Relations, PowerPoint, Project Coordination, Telecommunications..., Call Center, Sales Support, Sales Management, Service Representative, Call Centers, Project Management, Enterprise Software, Management, Team Leadership, Business Analysis, Quality Assurance, Microsoft Excel, Sales Operations, Leadership, Microsoft Word, Strategy, Business Process
Education
Cuyahoga Community College 1985 — 1997
Associate of Arts (A.A.), Applied Business
AT&T June 2013 - Present
MPT Fastener Corporation May 2000 - June 2013
Geauga lake Amusement Park June 1992 - October 1997
Skills
Microsoft Office, Customer Service, Microsoft Excel, Strategic Planning, Inventory Management, Microsoft Word, Purchasing, Project Planning, Team Leadership, Customer Satisfaction, Leadership, Troubleshooting, Direct Sales, Management
Education
Cuyahoga Community College 1997 — 1999
Architecture
AT&T January 2001 - Present
AT&T January 2000 - January 2001
US Navy January 1993 - January 1999
Education
Cuyahoga Community College
Associate of Arts, Liberal Arts
Polaris Career Center
Stanly Community
ECOCCA Collected for Sallie Mae School LoansMedicalAssistantJordon HospitalJanuary 2010 - September 2010
AT&T January 1998 - November 2009
Skills
XP, Troubleshooting, Operating Systems, SQL, Servers, Microsoft SQL Server, Technical Support, HTML, Java
Education
Curry College 2002 — 2004
Fisher College 1999 — 2002
Associate of Science (A.S.), Information Technology
AT&T 1979 - 2000
Social Security Administration 1974 - 1975
Skills
Statistical Typist, Clerical Skills, Bookkeeping
Education
Cypress College 1972 — 1973
John F. Kennedy High School 1970 — 1972
Business Machines
AT&T December 2000 - January 2012
Bell Atlantic 1997 - 1999
NYNEX 1995 - 1997
Education
CUNY New York City College of Technology 1995 — 1999
Associates Degree, Telecommunications
Pace University - Lubin School of Business 1975 — 1980
Bachelor of Business Administration, Management Information Systems
ww grainger January 2003 - Present
AT&T June 1974 - August 2002
Education
Cuyahoga Community College
aa, hotel mgt
City of Lakewood July 2013 - Present
Ashby Dillon Marketing October 2012 - June 2013
AT&T Global Services February 2003 - June 2012
AT&T February 1993 - August 2003
Skills
Customer Service, Microsoft Office, Team Building, Customer Satisfaction, Microsoft Excel, Telecommunications, Process Improvement, Strategic Planning, Call Centers, Troubleshooting
Education
Cuyahoga Community College 1988 — 2005
Associate of Arts (A.A.), Business Administration and Management, General
Cuyahoga Community College
Associate of Arts
AT&T August 1996 - Present
JPMorgan Chase March 1995 - August 1995
Skills
Telecommunications, Communication
Education
Cuyahoga Community College 2011 — 2015
AT&T August 2008 - March 2010
ADVEnt, LLC March 2006 - July 2007
VideoDub International, Inc July 1998 - August 2005
the Disc Ltd. September 1993 - May 1995
Skills
TCP/IP, Cat5e, RG6, Internet, Email Clients, Computer Hardware, Computer Software, Computer Network..., VoIP, Audio Engineering, Music Production, Microsoft Office, Windows 7, Windows Vista, Windows XP Pro, Windows 2000, Windows 9x, Mac OS X, MIDI, Customer Service, Home Technology, Android, WiFi, Wireless Networking, Ethernet, POTS, Analog Recording, Digital Audio
Education
Cuyahoga Community College 2011 — 2013
Wayne State University 1987 — 1988
Psychology
Oakland Community College 1985 — 1987
Liberal Arts and Sciences, General Studies and Humanities
Jamison Professional Staffing September 2011 - Present
Mid-Atlantic Financial Services May 2005 - March 2009
AT&T October 1997 - December 2004
Education
Cuyahoga Community College
AT&T July 1979 - Present
Education
Cypress College 1972 — 1973
AT&T 2009 - Present
Jacob Fleming Group August 2006 - November 2008
Skills
Computers, Microsoft Office, Microsoft Excel, Microsoft Word, ASON, CRM, Telegence, Web Design, Website Development
Education
Cuyahoga Community College 2002 — 2003
Criminal Justice/Police Science
AT&T 1974 - 2010
JCPenney September 1972 - May 1973
Skills
Telecommunications, VoIP, Wireless
Education
Cuyahoga Community College 1990 — 1998
Associate's degree, Business Administration and Management, General, B
AT&T International/ National Training Organization March 2004 - Present
AT&T March 2004 - Present
Comp USA September 1994 - July 1998
Skills
Telecommunications, Training, Customer Retention, Needs Analysis, Call Centers, Team Building, Vendor Management, Sales, Call Center, Performance Management, Account Management, Change Management, Coaching, Customer Experience, Customer Satisfaction, Customer Service, Direct Sales, Employee Relations, Employee Training, Interviews, Leadership, Leadership Development, Managed Services, Management, Onboarding, Process Improvement, Recruiting, Sales Operations, Sales Process, Talent Acquisition
Education
Cuyahoga Community College 1992 — 1993
The University of Akron 1990 — 1992
Communications and Computer Science
GE Healthcare July 2006 - Present
Ohio Turnpike Commission June 2001 - June 2006
AT&T July 1968 - November 2000
Education
Cuyahoga Community College
Associate's degree, Business Administration and Management, General
Malone College
Bachelor of Arts (B.A.), Business Management systems
AT&T July 2014 - Present
AT&T July 2013 - June 2014
Skills
Matlab, Microsoft Office, Microsoft Excel, PowerPoint, Windows, C++, Microsoft Word, Teamwork, C, Leadership
Education
The University of Texas at El Paso 2008 — 2014
Bachelor of Science (BS), Electrical and Electronics Engineering
Czech Technical University in Prague 2013 — 2013
at&t June 1981 - Present
Education
Cuyahoga Community College 1976 — 1979
Associate of Arts (A.A.), Early Childhood Education and Teaching
Cuyahoga County Prosecutors Office March 2010 - Present
AT&T March 2002 - June 2009
Trader Publishing Company June 1994 - January 2001
Education
Cuyahoga Community College 2001 — 2002
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Beacon Payments September 2015 - Present
AT&T March 2010 - September 2015
Education
Curry College 2000 — 2004
Bachelor of Arts (BA), Communications
AT&T May 2013 - Present
Skills
Sales, Customer Service, Fraud, Analysis, Supervisory Skills
Education
CUNY York College 2004 — 2008
Completed 90 Credits, Liberal Arts and Sciences, General Studies and Humanities, 16
CUNY York College 2004 — 2008