AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
AT&T June 2013 - Present
AT&T July 2011 - May 2013
AT&T March 2008 - June 2011
AT&T November 2005 - March 2008
AT&T February 1998 - October 2005
AT&T September 1997 - January 1998
Skills
Telecommunications, Process Improvement, Access, Project Management, Outlook, Customer Satisfaction, Quality Assurance, Microsoft Office, Management, Program Management, Team Leadership
Education
American InterContinental University 2011 — 2012
Masters, Project Management
American InterContinental University 2010 — 2011
Bachelor, Business - Operations Management
Paul Quinn College 1989 — 1994
Business Administration
Houghton Talent, Inc. June 1997 - Present
Americom Marketing LP May 2012 - April 2015
AT&T June 2010 - February 2011
Warranty Corporation of America August 2006 - January 2009
Skills
T1, Telecommunications, VoIP, IP, Cabling, Broadband, Ethernet, Optical Fiber, WAN, Wireless, LAN-WAN, Network Engineering, Switches, Routers, Troubleshooting, Video Conferencing, Call Center, VPN, TCP/IP, Cables, Call Centers
Education
American Intercontinental University 2004 — 2008
Bachelor of Arts (B.A.), Cinematography and Film/Video Production
Savvis Communications August 2014 - Present
Missouri Air National Guard October 2012 - Present
Oakwood Systems Group April 2014 - August 2014
Federal Reserve Bank of St. Louis January 2014 - April 2014
Jacobs Technology August 2013 - January 2014
AT&T July 2013 - September 2013
FleishmanHillard February 2013 - June 2013
Edward Jones November 2012 - January 2013
U.S. Transportation Command (USTRANSCOM) February 2012 - November 2012
US Air Force Reserve May 2006 - October 2012
Skills
Security Clearance, Military, Security, Active Directory, Network Administration, Servers, Information Assurance, Network Security, Command, Windows Server, System Administration, Troubleshooting, DoD, Military Operations, Microsoft Exchange, Security+, Disaster Recovery, SharePoint, Help Desk Support, Computer Security, Information Security
Education
American InterContinental University 2005 — 2005
Associate's degree, Business Administration and Management, General
Mobiloil Federal Credit Union June 2007 - Present
The Blue Spectrum Group March 2002 - Present
DuGood Federal Credit Union November 2005 - June 2007
Chase July 2004 - November 2005
AT&T August 2003 - July 2004
Barnes & Noble June 2002 - May 2004
Skills
Marketing, Social Media, Team Building, Project Management, Strategic Planning, Marketing Strategy, Management, Account Management, Leadership, Social Media Marketing, Marketing Communications, Social Networking, Online Marketing, Active Directory, Windows, Customer Service, Windows Server, HTML, System Administration, Troubleshooting, Banking, SQL, Microsoft Exchange, Disaster Recovery, Sales, Photoshop, Adobe Creative Suite, Adobe Audition, Market Research, Microsoft Office
Education
Texas A&M University-Commerce
Master of Business Administration (M.B.A.)
Western Governors University 2014 — 2015
Bachelor of Science (B.S.), Marketing Mangement
American InterContinental University 2004 — 2006
Associates of Business Administration, Economics, Management, and Marketing
Lamar University 2004 — 2006
Marketing and Economics
AT&T March 2013 - Present
Exelis August 2010 - November 2012
Shell Oil Company February 2006 - April 2010
Seacris Enterprise, Inc February 1996 - November 2006
Broward County January 1990 - January 2006
Fachhochschule Wiener Neustadt February 2005 - May 2005
Skills
Management, Training, Negotiation, Due Diligence, Security, Workers Compensation, Business Continuity, Contract Management, Auditing, Business Planning, Engineering, EHS, Project Planning, Government, Executive Management, Program Management, Budgets, Project Management, Hazardous Waste..., Environmental Awareness, Injury Prevention, Incident Investigation, Contaminated Site..., Underground Storage..., Regulatory Requirements, Communication, Real Estate Development, Analysis, Emergency Management, Inspection, Leadership, Construction Management, RCRA, ISO 14001, OHSAS18001, OSHA Record Keeping, Industrial Hygiene, Environmental Compliance, Safety Engineering, Safety Compliance, Budget Forecasts, Safety, Supervising, Root Cause Analysis, Risk Assessment, Ergonomics, Proposal Writing, Energy, Industrial Safety, Occupational Health
Education
University of Florida 1983 — 1989
BSc., Civil Engineering
American InterContinental University 2003 — 2005
MBA, Management
ATT Office AssistantAT&T TelecommunicationsJanuary 1993 - Present
AT&T 1989 - Present
AT&T January 1989 - January 1993
American Family Life Assurance Company January 1981 - January 1983
Skills
Clerical, Administrative..., Data Entry, Typing, Filing, Microsoft Office 2007, Telephone Skills, Office Equipment, Office Administration, Fax, Clerical Skills, Time Management, Calendars, Invoicing, Access, Customer Service, Office Management
Education
American InterContinental University 2010 — 2012
Bachelor of Business Administration Management
American InterContinental University 2010 — 2012
Associates of Arts, Business
Morris Brown College
Avaya March 2014 - Present
Avaya Inc. November 1995 - Present
Avaya November 1995 - March 2014
Avaya Inc September 2001 - December 2008
Lucent Technologies January 1996 - January 2000
Avaya Inc January 1995 - September 1998
AT&T January 1995 - January 1996
Skills
Training, Telecommunications, Sales, Customer Service, Accounting, Invoicing, Process Scheduler, Call Centers, Avaya, Telephony, VoIP, Customer Satisfaction, Process Improvement, Unified Communications, Troubleshooting, Leadership, Workforce Management, CRM, Team Leadership, Vendor Management, Call Center, Wireless, Account Management, Direct Sales, Software Documentation, Customer Experience, Management, Program Management, Operations Management, Cross-functional Team..., Call Center Development, Business Process..., Forecasting
Education
Southern Nazarene University 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American InterContinental University 2010 — 2012
Associate's degree, Business Administration
Queen City Vocational Center Computerized Accounting
Accounting
Dept of Defense June 2014 - Present
Department of Veterans Affairs June 2012 - June 2014
22nd Century Technologies August 2011 - June 2012
Aarons sales and lease August 2010 - August 2011
AT&T August 2009 - August 2010
US Navy June 1999 - August 2009
Skills
Sales Support, Account Management, Cold Calling, Customer Satisfaction, Administrative Support, HIPAA, Data Entry, Administration, Customer Service, Microsoft Office, Social Media, Social Networking, PowerPoint, Telecommunications, Wireless, Word, Writing, Mac OS X, Military, Sales, Inventory Management, Office Management, Government, Employee Training, Telephone Skills, Leadership Development, Medical Records, Office Administration, Medical Terminology, Administrative..., Human Resources, Leadership, Management, Policy, Administrative..., Microsoft Word, Sales Operations, Training, Microsoft Excel, Security Clearance, Interviews, Team Building, Team Leadership, Time Management, DoD, Process Improvement, Recruiting
Education
American InterContinental University 2010 — 2011
MS, Business Management
University of Phoenix 2006 — 2009
BSM, Business Management
Apple September 2015 - Present
AT&T May 2007 - Present
AT&T June 2007 - June 2015
Skills
Event Management, Customer Service, Social Media, Event Planning, Social Networking, Microsoft Office, Marketing Strategy, Public Relations, Leadership, Account Management
Education
American InterContinental University 2015 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General, A
Sears Holdings Corporation January 2015 - Present
Ridgeview Institute April 2011 - December 2014
Paul D. Hermann, P.C. July 2010 - November 2012
The Home Depot, Inc. September 2005 - March 2009
AT&T 2004 - 2005
Crawford & Company September 2003 - April 2004
Western Massachusetts Legal Services July 2000 - May 2002
Skills
Training, Customer Service, Outlook, Leadership, Event Planning, Invoicing, Community Outreach, Public Speaking, Administrative..., Analysis, PowerPoint, Negotiation, Team Building, Legal Research, Microsoft Office, Microsoft Excel, Business Development, Family Law, Leadership Development, Time Management, Non-profits, Team Leadership, Office Management, Appeals, Editing, Marketing, Mental Health, Social Services, Case Management, Nonprofits
Education
Liberty University 2010 — 2012
Bachelor of Science, Psychology, 3.27
American Intercontinental University 2008 — 2009
AABA, Business Administration
Plymouth North High School 1979 — 1981
High School
Jeremiah E. Burke 1977 — 1979
High School
American Airlines September 2013 - Present
Residential Services, Inc. 2009 - December 2013
AT&T 2008 - 2009
Time Warner Cable 2007 - September 2008
BCBSNC 2006 - 2007
AirTran Airways 2002 - 2006
Skills
Customer Service, Call Center, Payroll, Recruiting, Benefits Administration, PowerPoint, Microsoft Word, PeopleSoft, Kronos, Workshop Facilitation, ADP Payroll, Employee Relations, Employee Benefits, HRIS, File Management, Microsoft Office, Call Centers, Training, Outlook, Access, Coaching, HR Policies, Human Resources, Internet Recruiting, Leadership, Microsoft Excel, New Hire Orientations, Performance Management, Sales, Time Management
Education
Capella University 2014 — 2017
Dr. Of Education
University of Phoenix 2011 — 2013
Master's degree
American InterContinental University 2007 — 2009
BA
Pittsburgh Technical Institute 1999 — 2001
AABA
AT&T January 2013 - Present
AT&T April 2011 - June 2012
AT&T April 2010 - April 2012
Skills
Telecommunications, Wireless, Solution Selling, Direct Sales, Account Management, Sales Management, Mobile Devices, Customer Satisfaction, Sales Operations, Sales, Customer Retention, Call Centers, Sales Process, Customer Experience, Managed Services
Education
American InterContinental University 2013 — 2015
Master of Business Administration (M.B.A.), International Business, 3.5
American InterContinental University 2010 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services
AT&T July 2005 - Present
Skills
Process Improvement, Call Centers, Requirements Analysis, Access, Team Leadership, Cross-functional Team..., Customer Service, Leadership, Analysis, Team Building, Training, Financial Analysis, Data Analysis, SDLC, Wireless, Retail, Microsoft Office, Microsoft Excel, Outlook, Visio
Education
American InterContinental University 2006 — 2008
MBA, Business
University of Alabama 1993 — 1997
BS, STRATEGIC MANAGEMENT
AT&T June 2014 - Present
AT&T May 2009 - Present
AT&T June 2000 - May 2009
Skills
Telecommunications, Financial Analysis, Vendor Management, Wireless, Call Center, Call Centers, Risk Management, Account Management, MPLS, VoIP, Managed Services, Customer Satisfaction, Customer Retention, Troubleshooting, Solution Selling, Management, Team Leadership, Customer Experience, Telephony, Team Building
Education
American InterContinental University 2011 — 2013
Bachelors Degree in Business Administration, Human Resources Management/Personnel Administration, General
Independent Insurance Producer August 2013 - Present
Alliance Entertainment Group LLC October 2007 - Present
AT&T 2009 - 2011
Skills
Microsoft Word, Wordperfect, Mac OS X, Microsoft Excel, Training, Event Planning, Corporate Events, Personal Chef Services, Catering, Healthcare, Sales, Negotiation, Customer Service, Telephony, Account Management, OS X, Sales Process, Time Management, Advertising
Education
American InterContinental University
University of Cincinnati
Cardinal Health March 2012 - Present
AT&T February 2009 - July 2011
Children's Ark January 2008 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
American InterContinental University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
AT&T
Skills
Telecommunications, VoIP, Call Centers, Troubleshooting, Customer Satisfaction, IP, Ethernet, Routers, Broadband, WAN, Wireless Networking, DSL, LAN-WAN, Networking, Customer Experience, Software Installation, Computer Hardware, Customer Service, Team Leadership, Process Improvement, VPN, Mobile Devices, TCP/IP, Technical Support, Wireless
Education
American InterContinental University 2009 — 2011
A.A.S. Business Administration, Business
AT&T August 2011 - Present
AT&T August 2011 - Present
AT&T January 2008 - Present
AT&T January 2008 - July 2008
SunTrust Banks, Inc June 2006 - January 2007
Crawford & Company February 2002 - June 2006
Sales Associate December 2001 - June 2006
Macy’s – Federated Department Stores November 2001 - June 2006
Skills
B2B Sales, Information Technology..., Consulting, Project Management, Strategic Planning, Account Management, Key Account Management, Small Business, Telecommunications, Sales Process, Sales Presentations, Salesforce.com, Direct Sales
Education
American InterContinental University 2008 — 2010
BBA, Marketing
American InterContinental University
Bachelor of Business Administration, Marketing
STG November 2012 - Present
Pitney Bowes March 2008 - October 2012
Aramark / Doctor's Community Hospital January 2005 - January 2007
American Perfect Care February 2003 - December 2004
Avaya July 2001 - January 2003
Verizon August 1999 - July 2001
Espire January 1997 - August 1999
AT&T January 1983 - January 1997
Skills
Software Project..., Operations Management, Facilitator/Leadership..., Telephone Skills, Software Engineering, Deputy Program Manager, Customer Relations, IT Solutions, Customer Service, Telecommunications, Scrum, Contract Management, Six Sigma, Business Analysis, New Business Development, PMP, Program Management, SDLC, Cross-functional Team..., PMO, Strategic Planning, Project Coordination, Software Development, Account Management, Vendor Management, Management, SharePoint, Certified Project..., Project Planning, Project Management, Requirements Analysis, Training, Risk Management, Product Management, Integration, Budgets, Business Development, Business Process..., Management Consulting, Process Improvement, ITIL, Agile Methodologies, Contract Negotiation, Change Management, Team Leadership, IT Management, Project Portfolio..., MS Project, Resource Management, Team Building
Education
Project Management Capstone2011 2011 — 2011
Certification, Project Management
Villanova University 2011 — 2011
Certification, Project Management Capstone
American InterContinental University 2008 — 2011
Bachelor, Business Administration2011; Project Management
AT&T October 2012 - Present
AT&T July 2010 - September 2012
Texas Instruments May 2009 - December 2009
Fusion Solutions August 2008 - November 2008
Volt Workforce Solutions 1996 - 2008
Bank One On-Site 1996 - 1997
Skills
College Recruiting, Internet Recruiting, Talent Acquisition, Recruiting, Human Resources, Technical Recruiting, Interviews, Temporary Staffing, Applicant Tracking..., Management, Sourcing, Account Management, Staffing Services, Contract Recruitment, Temporary Placement, Taleo
Education
American InterContinental University 2012 — 2014
BA- Business Administration specializing in Human Resources, Human Resources Management/Personnel Administration, General
Cedar Valley College
PB 2013 - 2014
Verabradley 2011 - 2013
AT&T 2008 - 2011
PFSweb March 2007 - February 2008
Newport Shore 2006 - 2007
B.S.E 2004 - 2005
Skills
Call Center, Training, Great Communication..., Excellent time..., Great Tech Support,..., Proficient in Windows..., Proficient in internet..., Quality Assurance,..., Software Documentation, Call Centers, Troubleshooting
Education
American InterContinental University
Associate of Arts (A.A.), Business Administration and Management
American Public University System
Bachelor's Degree, Business Information Technology Management
EPA / MEMO-Cogen / MEMO Sunshine October 2007 - Present
Inwood Realty Group et al 1994 - June 2015
AT&T June 2006 - October 2007
Skills
Microsoft Office, Budgets, Management, Fundraising, Process Improvement, New Business Development, Marketing, Commercial Real Estate, Real Estate, Property Management, Project Management, Business Development, Strategic Planning, Mergers, Team Building, Strategy, Social Networking, Training, Mergers & Acquisitions, Sales Management, Business Strategy, Energy, Project Planning, Analysis, Contract Negotiation, Policy, Advertising, Event Management, Finance, Start-ups, Leadership, Negotiation, Customer Service, Operations Management, Entrepreneurship, Insurance, Forecasting, Portfolio Management, Team Leadership, Cross-functional Team..., Change Management, Business Process..., Vendor Management, Risk Management, Facilities Management
Education
American InterContinental University 2003 — 2006
MBA, Information Technology, Human Resources
New York University 1997 — 2001
BS, Communications
AT&T August 2014 - Present
AT&T March 2001 - Present
FairPoint Communications April 2000 - December 2000
Weblink Wireless Communications September 1997 - April 2000
Skills
Call Centers, Project Management, Troubleshooting, Process Improvement, Telecommunications, Customer Service, Team Building, Customer Experience, Customer Retention, Switches, Customer Satisfaction, Escalation Resolution, Account Management, Team Leadership, Wireless, Forecasting, Facilitation, Technical Support, VoIP, Computer Network..., Escalations Management, Document Management, Vendor Management, Sales, Metrics, Pivot Tables, DSL, LAN-WAN, IP, Routers
Education
American InterContinental University 2009 — 2010
Master of Education (MEd), Instructional Technology
Southern University and Agricultural and Mechanical College at Baton Rouge 1991 — 1995
Bachelor of Science (BS), Business Management
Ricoh Americas Corporation May 2015 - Present
Assurant Specialty Property May 2013 - May 2015
AT&T January 2004 - February 2009
AT&T February 2006 - January 2008
AT&T March 2004 - February 2006
GEICO October 1998 - October 2000
Skills
Team Building, Training, Event Planning, Recruiting, Customer Service, Microsoft Excel, Strategic Planning, Human Resources, Microsoft Office, Microsoft Word, PowerPoint, Budgets, Non-profits, Contract Negotiation, Contract Management, HR Policies, Organizational..., Organizational..., Event Management, Entrepreneurship, Team Leadership, Sales Management, Project Management, Onboarding, Benefits Administration, Leadership, Cross-functional Team..., Team Management, Nonprofits, Management
Education
American InterContinental University
Master of Business Administration (M.B.A.), Human Resource Management
Mercer University 2010 — 2014
Bachelor of Applied Science, Organizational Leadership
AT&T February 2008 - Present
AT&T April 2005 - February 2008
AT&T August 2003 - April 2005
AT&T May 2002 - August 2003
Skills
Superior Client..., Problem Solving, Project Management, Communication, Organizational Structure, Telecommunications, Service Delivery, MPLS, IP, Pre-sales, Team Leadership, Wireless, Microsoft Office, Microsoft Excel, PowerPoint, Product Management, VoIP, T1, Access, Account Management, Sales, Management, Networking, Program Management, Project Planning, Software Documentation, Training, Troubleshooting, Vendor Management, Visio, Leadership, Customer Service, Analysis, Call Centers, Customer Retention, Customer Satisfaction
Education
American Intercontinental University 2004 — 2007
Bachelors, Business Administration
Morgan State University 1993 — 1996
Business Administration
National Education Center 1991 — 1993
Electronics Technical Certification, Electronics
Leenologies Media January 2015 - Present
AT&T November 2013 - March 2014
Day Planner Production August 2012 - July 2013
FedEx Office April 2008 - July 2012
iNterra Networks February 2006 - January 2008
Skills
Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Adobe Indesign, HTML, CSS, PHP, MySQL, Adobe Dreamweaver, Corporate Identity
Education
American Intercontinental University 2004 — 2005
Bachelor of Fine Arts, Digital Design
University of Technology Jamaica 1997 — 1999
Associate, Computer Science
AT&T February 2012 - Present
AT&T May 2007 - February 2012
AT&T March 1999 - May 2007
MCI July 1995 - February 1999
Travelers Insurance March 1992 - May 1995
Monarch Capital Corporation March 1989 - February 1992
Skills
Mergers & Acquisitions..., Employee & Labor..., Talent Acquisition, Staff Morale and..., Policy Development and..., Employee Training, Legal and Corporate..., Compensation & Benefit, Corporate Change..., Investigation, Ethics, EEO, Severance, Human Resources, Morale, Change Management, Labor Relations, Employee Benefits, Personnel Management, Management, Team Building, Leadership Development, Succession Planning, Talent Management, Employee Relations, Recruiting, Compensation & Benefits, Leadership, Vendor Management, Workforce Planning, Deferred Compensation, Organizational..., Policy
Education
American International College 1985 — 1987
MBA, Masters of Business Administration
American International College 1978 — 1982
BS, Human Resources
Halliburton April 2014 - Present
RCK Vapors August 2013 - Present
ESF Dallas January 2012 - March 2013
AT&T 2011 - 2012
US Army 2006 - 2010
Skills
Customer Service, Troubleshooting, Logistics, Strategic Planning, Training, Team Building, Change Management, Program Management, Contract Negotiation, New Business Development, Management
Education
American InterContinental University 2011 — 2013
Business/Commerce, General
AT&T January 2015 - Present
US Army January 2012 - October 2013
US Army November 2008 - December 2011
Dothan Chrysler Dodge Inc January 2008 - May 2008
Kingdom Kids Daycare June 2007 - November 2007
Skills
Command, Army, Military Operations, Security Clearance, Operational Planning, Military Experience, Weapons, Force Protection, DoD, Management, Military Logistics, National Security, Military Training, Defense, Security, Logistics, Combat, Military, Government, Afghanistan, Organizational...
Education
American InterContinental University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Carroll High School 2002 — 2006
High School diploma, High School/Secondary Diplomas and Certificates
Choice Products and Services Inc. October 2014 - Present
Sprint February 2014 - October 2014
MetroPCS October 2009 - August 2013
AT&T November 2003 - October 2009
Skills
Process Improvement, Wireless, Solution Selling, Call Centers, Direct Sales, Customer Satisfaction, Vendor Management, Sales Management, Salesforce.com, Team Leadership, Telecommunications, Account Management, Team Building, Business Counsel, Retail, 4G LTE, Coaching Staff, Coaching, Business Planning, Forecasting, Customer Retention, Customer Experience, Customer Service, Sales Operations, Sales Process
Education
American InterContinental University 2014 — 2015
Bachelor’s Degree, Bachelor of Business Administration
Ofori & Associates, REO September 2009 - Present
The Hartford Courant June 2005 - August 2008
AT&T April 1999 - August 2001
Skills
Microsoft Office, Sales Management, Business Strategy, Business Development, Financial Analysis, Construction, Professional Audio, Music Industry, Drums, Live Sound, Guitar, Audio Engineering, Music Production, Keyboards, Record Labels, Recording, Guitarist, Musicians, Music, Bass, Management, FHA, Marketing, Customer Service, PowerPoint, Public Speaking, Leadership, Loan Servicing, Sales, Social Media Marketing, Microsoft Excel
Education
American InterContinental University 2005 — 2006
Bachelor's degree, Business Administration and Management, General
American InterContinental University 2005 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Macy's Systems & Technology March 2015 - Present
AT&T August 2003 - March 2015
RiskLabs April 2001 - August 2003
Galaxy Scientific Corporation January 1998 - April 2001
Eshare Technologies (formerly Melita) March 1997 - January 1998
Skills
SDLC, Agile & Waterfall..., Change Control, Quality Assurance, Mobile Applications, Team Leadership, Agile Project Management, User Acceptance Testing, Telecommunications, Retail, Change Management, HP Quality Center, Microsoft Office, Management, Sales, Microsoft Excel, Customer Service, PMP, Leadership, Microsoft Word, PowerPoint, Scrum, JIRA, Jenkins, SharePoint, Project Management
Education
American InterContinental University 2000 — 2002
Master’s Degree, Computer/Information Technology Administration and Management
Georgia State University 1995 — 1997
Bachelor’s Degree, Business Administration and Management, General
Atlanta Metropolitan College 1993 — 1995
Associate’s Degree, Business Administration and Management, General
Cedar Grove Highschool 1985 — 1990
High School
AT&T October 1983 - Present
Skills
PMP, Project Management, Process Improvement, Project Planning, Management
Education
American Intercontinental University 1996 — 2000
Bachelor of Fine Arts, Interior Design
Morris Brown 1978 — 1983
Bachelor of Science, Office Administration
Allstate February 2013 - Present
Allstate September 2012 - January 2013
Allstate February 2010 - July 2012
AT&T March 2007 - February 2010
AT&T September 2004 - March 2007
AT&T October 2001 - September 2004
AT&T October 2000 - October 2001
AT&T March 1999 - October 2000
Willamette industries August 1985 - March 1999
Meldisco September 1983 - September 1985
Skills
Avaya CMS Supervisor, Business Objects, Visual Basic, SAP BW, Access, Avaya Terminal Emulator, SQL, Crystal Reports, Oracle, Business Intelligence, Avaya, Software Documentation, Call Centers, Program Management, Analysis, Process Improvement, Vendor Management, Project Management, Telecommunications, Sales, CRM, Team Building, Cross-functional Team..., Leadership, Management, Customer Service, Training, Strategy, Strategic Planning, Customer Satisfaction
Education
American InterContinental University 2005 — 2006
Bachelors, Information Technology and Programming, 3.8
American InterContinental University 2004 — 2005
Associates, Business Admninistration, 3.55
in Supervisory Management Aurora University 1987 — 1988
Bachelors; Associates, Information Technology AIU; Business Administration AIU, 4.0
Saia Inc. June 2015 - Present
Saia Inc. July 2013 - Present
ABF Freight System January 2012 - April 2013
AT&T October 2010 - December 2011
Skills
SAP, Customer Service, Process Improvement, SAP R/3, Microsoft Office, Project Management, Visio, Business Analysis, Coaching, Change Management, ERP, Logistics, Transportation, Warehousing, Shipping, Supply Chain, Inventory Management, Supply Chain Management, Social Media, Cold Calling, Training, Management, Sales, Leadership
Education
American Intercontinental University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, Healthcare Management, 3.5
Georgia Southern University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management
AT&T September 2012 - Present
att February 2008 - September 2012
Sage Group January 2007 - November 2010
ATT April 2006 - February 2008
US Army June 1995 - March 2000
Skills
Excel, Customer Satisfaction, PowerPoint, Telecommunications, Visio, Customer Relations, Linux, Wireless, TCP/IP, Windows, Access, Broadband, CCNA, Call Centers, Cisco Technologies, Computer Hardware, Ethical Decision Making, Fiber Optics, Leadership Development, ATM networks, Computer Network..., Customer Service, Data Center, Ethernet, LTE, Management, Optical Fiber, Networking, Project Management, Relationship Management, Strategic Planning, Team Leadership, Integration, LAN-WAN, Leadership, Microsoft Excel, Network Administration, Network Architecture, Routing, Time Management, Firewalls, Training, Testing, Troubleshooting, Unified Communications, VPN, VoIP, WAN, Wireless Networking, Technical Support
Education
American InterContinental University 2010 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
PTDM September 2014 - Present
ADP Cobalt December 2011 - February 2015
AT&T 2015 - 2015
Advice Interactive Group November 2010 - November 2011
Credit Solutions July 2010 - October 2010
Skills
Online Advertising, Google Analytics, Blogging, Online Marketing, Digital Marketing, Digital Media Services, Search Engine Ranking, Web Content Optimization, Web Content Creation, Copywriting, SEO copywriting, Online Articles, SEM, SEO, Marketing, Content Strategy, Advertising, Social Media, Ghostwriting, Article Writing, Email Marketing, Email Newsletter Design, Content Writing, Web Content Management, Fiction Writing, Web Design
Education
American InterContinental University 2004 — 2005
Associate's degree, Business Administration and Management, General
Timber Ridge School August 2009 - Present
Rahway High School September 2005 - June 2006
AT&T April 1995 - March 2003
Skills
Educational Technology, Instructional Design, Instructional Technology, Technology Integration, E-Learning, Adult Education, Classroom, Staff Development, Blended Learning, Curriculum Design, Curriculum Development, Teacher Training, Hands-on Training, Technical Training, Web 2.0, K-12, Lesson Planning, Classroom Management, Differentiated..., Special Education, Distance Learning, Educational Leadership, Higher Education, Research, Microsoft Office, Customer Service, Leadership, Microsoft Excel, Teaching, Editing, Literacy
Education
University of Phoenix 2008 — 2014
Master of Education (MEd), Special Education and Teaching
American InterContinental University 2003 — 2005
Master of Education (M.Ed.), Instructional Technology
American InterContinental University 2001 — 2003
Bachelor's degree, Information Technology
Orkin Pest Control March 2014 - Present
Verizon Wireless January 2008 - March 2014
AT&T September 2002 - December 2007
Southern Research February 2002 - March 2002
Trustmark Bank September 1999 - January 2002
Butler Snow LLP January 2001 - September 2001
Skills
Microsoft Word, Public Speaking, Customer Service, Microsoft Office, Teaching, Photoshop, Research, PowerPoint, Art, Management, Photography, Sales, Direct Sales, Telecommunications, Telephone Skills, Social Media, Retail Sales, Consumer Electronics, Cellular Communications, Account Management, Team Leadership, New Business Development, Team Building, Customer Retention, Customer Satisfaction, Leadership, Sales Management, Training
Education
American InterContinental University 2004 — 2006
Bachelor's degree, Criminal Justice and Corrections, 3.0
Hinds Community College 2004 — 2006
Associate's degree, Pre-Law Studies
Philips Healthcare July 2013 - Present
Philips Healthcare February 2013 - July 2013
WorldPay June 2012 - November 2012
AT&T January 2012 - June 2012
Future Security October 2009 - January 2012
Sonreyz International March 2007 - January 2012
Skills
Instructional Design, Lectora, Captivate, Photoshop, User Interface Design, E-Learning, Instructor-led Training, Technical Writing, Infographic Design, Flash, Visio, ADDIE, Blended Learning, Dreamweaver, Needs Analysis, Telecommunications, HTML, SnagIt, Healthcare Industry, SCORM, Project Management
Education
Keller Graduate School of Management of DeVry University 2003 — 2005
Master of Project Management, Information Technology Project Management
American Intercontinental University 2001 — 2003
Bachelor's degree, Information Technology
AT&T July 2010 - Present
Art Institute of Austin September 2009 - September 2010
Grand Canyon University April 2008 - October 2008
Macy's October 2005 - April 2008
Mercy Center September 2003 - December 2005
East Brunswick High School January 2002 - May 2002
Bed Bath & Beyond January 2000 - January 2002
Lucent Technologies January 1993 - January 1999
Skills
Coaching, Training, Marketing Communications, Marketing, Online Marketing, Recruiting, Business Development, Program Management, Strategic Planning, Budgets, Advertising, Analysis, Sales, Project Planning, Sales Management, Customer Service, Market Research, Leadership, Human Resources, Sales Operations, Employee Training, Salesforce.com, Team Building, Management, Forecasting, Project Management, Marketing Strategy, CRM, Data Analysis, Team Management, Business Strategy, Public Relations, Event Management, Customer Satisfaction, Team Leadership, Retail, Performance Management, Competitive Analysis, Strategy, Business Planning, Direct Sales, Selling, Telecommunications, Social Media, Customer Retention, Account Management, Teamwork, Leadership Development, Product Management, New Business Development
Education
American InterContinental University 2004 — 2005
MBA, Business Administration, Marketing
Rider University
B.S., Business & Education
Assurant Specialty Property June 2012 - Present
Blue Cross Blue Shield of GA May 2011 - June 2012
New Horizons Community Service Board December 2007 - March 2010
Muscogee County School District August 2007 - December 2007
State Farm Insurance December 2006 - April 2007
AT&T August 1999 - April 2006
TeleService Resources August 1998 - September 1999
Executive Suites August 1996 - May 1998
Skills
Administrative..., Invoicing, Human Resources, Customer Service, Spreadsheets, Management, Fax, Policy, Office Equipment, Multi-line Phone, Proposal Writing, Technical Support, Insurance, Training, Administrative..., Software Documentation, Microsoft Excel, Team Building, Public Speaking, Microsoft Office, Leadership, Strategic Planning, Event Planning, PowerPoint, Microsoft Word, Social Networking
Education
Strayer University 2015 — 2017
Master of Science in Managament with concentration in Project Management
American InterContinental University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Specialization in Human Resource Management
Columbus Technical College 2007 — 2009
Associate's degree, Management & Supervisory Development
Carver High School 1990 — 1994
High School Diploma
CareerBuilder.com November 2013 - Present
CareerBuilder November 2013 - Present
AT&T Mobility March 2012 - November 2013
CDI - Concept Development & Innovation / AT&T Mobility April 2010 - January 2012
AT&T June 2001 - April 2010
Cilantro Studios May 2005 - January 2010
Skills
Paper Prototyping, Contextual Design, Iterative Design, Graphics Production, Spanish translation, Card Sorting, User Scenarios, Personas, Heuristic Evaluation, Wire Framing, iRise, HTML5, Adobe Creative Suite, Hand Drawing, Brand Development, Photo Art Direction, Illustrator, Dreamweaver, Photoshop, InDesign, Flash, QuarkXPress, Adobe Acrobat, Word, PowerPoint, Excel, Outlook, After Effects, CSS, Premiere, Visio, MS Project, Windows, Mac OS X, Keynote, OmniGraffle, Microsoft Office, HTML, Mac, ActionScript, Wordpress, Graphic Design, Web Design, Freehand, Animation, Persona, User-centered Design, User Interface, HTML 5, Photography
Education
Savannah College of Art and Design 2006 — 2008
MFA, Graphic Design / Art Direction
American InterContinental University 2004 — 2006
BFA, Graphic Design
Art Institute of Houston 2001 — 2003
AAS, Art Animation Art and Design
Universidad de Vigo 1999 — 2000
Bellas Artes, Fine Arts
Anthem September 2013 - Present
AT&T 2000 - 2014
Education
American InterContinental University 2010 — 2012
Associate's degree, Business/healthcare
NC Department of Health and Human Services (NC FAST) May 2012 - Present
Accenture March 2011 - May 2012
AT&T June 2009 - February 2011
Wayne Community College January 2010 - July 2010
Advantage Technical Resourcing January 2010 - June 2010
City Tech Solutions June 2004 - May 2010
Geographic Technologies Group May 2006 - June 2008
Norwayne Middle School October 2003 - September 2005
DoD Guam High School January 2000 - January 2003
Skills
Data Analysis, Troubleshooting, SQL, Programming, Interfaces, Databases, Requirements Analysis, Process Improvement, Technical Support, Management, Program Management, SDLC, Computer Hardware, Software Documentation, Testing, Analysis, Training, Unix, SharePoint, Business Analysis, Oracle, Integration, Software Installation, Database Administration, Access, System Administration, Project Management, XML, Change Management, Networking, HP QC, Quality Assurance, System Integration..., Batch Processing, Job Scheduling, HP Quality Center, Oracle SQL Developer, Putty, WinSCP, HTML, Visio, Leadership, Information Technology, User Acceptance Testing, Ant, Quality Center, Vendor Management, Software Development, Java, Microsoft Office
Education
American InterContinental University 2005 — 2006
Masters, Information Technology
California State University 1995 — 2000
Bachelor of Science, Business Administration; Computer Information Systems, Telecommunications
Century 21 A Select Group October 2011 - Present
Century 21 Landmark Network September 2009 - October 2011
AT&T July 2001 - December 2008
Pacific Bell September 1999 - July 2001
Valley Yellow Pages October 1995 - March 1997
Skills
Organized, Highly efficient in..., Superior Communication, Knowledge of human..., Market Knowledge, Methods Development, Operations Management, Time Management, Organizational..., Lead Generation, Strategic Planning, Oral Communications, Written Skills, Keyboarding, Coaching, Computer Literate, Diversity, Cultural Sensitivity, Real Estate, Move Up Buyers, Employee Training, Customer Satisfaction, Short Sales, Relocation, Investments, Selling, SFR, Foreclosures, Advertising, Investors, Real Estate Transactions, Sales, Networking, Referrals, Property Management, Luxury, Communication, REO, Sellers, Leases, Program Management, Mortgage Lending, First Time Home Buyers, Single Family Homes, Condos, New Home Sales, Investment Properties, Writing, Negotiation, Buyers
Education
University of Phoenix 2007 — 2010
BS, Industrial and Organizational Psychology
American InterContinental University 2004 — 2005
AA, Business Adminstration
Ceridian August 2015 - Present
CareerBuilder January 2015 - June 2015
Davinchie Technologies June 2014 - December 2014
Arise Virtual Solutions Inc. January 2010 - June 2014
Serene Organics July 2006 - April 2009
AT&T February 2001 - June 2006
Avaya January 1998 - December 2000
Skills
Analysis, SQL, Customer Service, Microsoft Excel, Microsoft Office, Databases, Visio, System Administration, Troubleshooting, Project Management, Software Documentation, MS Project, Access, SharePoint, PowerPoint, Microsoft Word, Windows, Team Leadership, HTML, Business Analysis, Data Analysis, Project Planning, Outlook, Teamwork, Microsoft SQL Server, T-SQL, SQL Server Management..., Database Administration, Database Engine Tuning..., Disaster Recovery, Preventive Maintenance, Database Design, Information Technology, Technical Support, Networking, SSRS, High Availability, Performance Tuning
Education
Georgia Institute of Technology 2015 — 2018
Master of Computer Science, Database Management
New Horizons Computer Learning Center 2015 — 2015
certificate, Data Modeling/Warehousing and Database Administration
Pacific Institute of Technology 2014 — 2014
Certificate, Data Modeling/Warehousing and Database Administration, A
American Intercontinental University 2012 — 2014
Bachelor of Applied Science (BASc), Information Technology
Clayton State University 2007 — 2008
Certification, Project Management
Southern Crescent Technical College 2006 — 2007
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
Georgia Perimeter College 1998 — 1999
Associate of Arts (AA), Business Administration
Savannah State University 1995 — 1997
Bachelor, Accounting and Business/Management
Delta Air Lines September 2014 - Present
Advocate Consulting, LLC April 2013 - May 2014
Sprint Nextel January 2005 - November 2012
AT&T March 1996 - April 2002
Skills
Technical Support, Vendor Management, Salesforce.com, Wireless, Call Centers, Telecommunications, Customer Satisfaction, Account Management, Microsoft Excel, Sales Operations, Troubleshooting, Customer Service, Management, Project Management, Wireless Networking, Microsoft Office, Telecommunications..., Internal Audit
Education
Technology Center 2014 — 2014
PMP Certification, PMP Certification
American InterContinental University 2005 — 2009
Bachelors of Science, Business Administration
American InterContinental University 1999 — 2003
Interior Design, Iinterior Design/Business Administration
AT&T December 2014 - Present
Environmental Cost Control, Inc. December 2003 - July 2014
Vocational Exploration Services, Inc. October 1999 - November 2003
Skills
Hiring, Operations Management, Customer Service, Budgets, Human Resources, Inventory Control, Customer Satisfaction, Training, Team Building, Microsoft Office, JCAHO, Training & Development, Cost Control, Corrective Actions, Payroll Processing, Annual Reports, OSHA, Project Management, Account Management, Account Developement, Program Analysis, Negotiation, Expense Management, Critical Thinking, Root Cause Problem..., Supplier Evaluation, Retention Strategies, Healthcare Management, Cost Reduction, Healthcare Compliance, Job Evaluation, Strategic Planning, Budgeting, Sales, Contract Negotiation, Management, Leadership, Process Improvement, Team Leadership
Education
Argosy University 2014 — 2016
Bachelor's Degree, Psychology, 3.76
American InterContinental University 2003 — 2004
Associate's Degree, Business Administration and Management, General, 3.8
Don Antonio Lugo High School 1996 — 1999
Diploma, General Education
Time Warner Cable June 2014 - Present
AT&T March 2013 - May 2014
Classic Ford of Columbia June 2011 - August 2013
Skills
Sales Process..., Relationship Marketing, Strategic Communications, Internal Communications, Public Speaking, Automotive, Vehicles, Customer Satisfaction, Sales Process, New Business Development, Team Building, Market Research, Business Planning, Public Relations, Business Strategy, Leadership Development, Brand Management, Change Management, Forecasting, Customer Service, Event Planning, Retail, Direct Marketing, Dealers, Marketing Strategy, Automotive Aftermarket, Automobile, Customer Retention, Sales, Sales Management, Competitive Analysis, Management, Profit, Account Management, Sales Operations, Inventory Management, Cold Calling, Direct Sales, Pricing, Selling, Market Planning, CRM, Sales Presentations, Negotiation, Marketing, P&L, Time Management, Income Statement, Training, Lead Generation
Education
University of South Carolina-Columbia 2013 — 2014
Master of Business Administration (MBA), Accounting and Finance
American InterContinental University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Lower Richland 1974 — 1976
General, Basic Skills and Developmental/Remedial Education
AT&T March 2011 - Present
VerizonBusiness (MCI) November 2003 - December 2009
PLATO Learning July 2002 - October 2003
MediaPassage, Inc. January 2001 - December 2001
The Atlanta Journal Constitution December 1995 - October 2000
Skills
Telecommunications, Project Management, Process Improvement, Strategic Planning, Salesforce.com, Change Management, Program Management, Vendor Management, Leadership, Project Planning, Product Management, Sales, Training, CRM, Call Center, Account Management, Consulting, Management, Marketing, New Business Development, Customer Satisfaction, Human Resources, Analysis, Recruiting, Call Centers, Time Management, SharePoint, Negotiation, Budgets, Networking, Managed Services, Performance Management, Forecasting, Marketing Strategy, Coaching, Access, Proposal Writing, Data Analysis, Team Building, Product Development, Sales Operations, Cross-functional Team..., Team Leadership, Strategy, Contract Management, Business Development, Employee Training, Business Analysis, Business Process..., Procurement
Education
Mercer University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Keller Graduate School of Management of DeVry University 2006 — 2009
Master's degree, Public Administration
American InterContinental University 2003 — 2005
BA, Marketing
Bauder College 2001 — 2003
AA, Fashion Merchandising/Design
Emory Healthcare August 2010 - Present
Cookies and Milk, LLC March 2010 - August 2010
Avaya June 1998 - December 2008
AT&T April 1996 - June 1998
Skills
Software Documentation, Training, Customer Service, Management, Call Centers, Leadership, SAP, Invoicing, Project Management, Accounts Receivable, Microsoft Office, Accounts Payable, Access, Call Center, Process Improvement, Telecommunications, Sales, Six Sigma, Time Management, Teamwork, Accounting, Business Process, Negotiation, Research, Interviews
Education
American InterContinental University 2009 — 2010
Bachelor's degree, Health/Health Care Administration/Management
American Intercontinental University 2009 — 2009
AABA, Business Administration
AT&T April 2014 - Present
AT&T April 2006 - April 2014
AT&T October 1998 - March 2006
AT&T September 1996 - September 1998
Skills
Telecommunications, MPLS, VoIP, Account Management, Call Center, Unified Communications, Managed Services, Customer Satisfaction, Co-location, Direct Sales, Process Improvement, Team Leadership, Project Planning, Solution Selling, Team Building, Vendor Management, Contract Negotiation, Call Centers
Education
Kaplan University 2009 — 2010
BS, Psychology, Incomplete
American Intercontinental University 2005 — 2008
BBA/HR, Business Administration/ Human Resources, B+
Bultz Law Offices May 2015 - Present
Moore, Johnson & Saraniti February 2007 - October 2014
DIRECTV March 2004 - February 2006
AT&T May 2002 - March 2004
J.D. Edwards June 1999 - March 2001
AT&T February 1997 - May 1999
Skills
Project Planning, Microsoft Word, Process Improvement, Software Documentation, Litigation, Project Management, Civil Litigation, Westlaw, Contract Negotiation, Legal Research, Business Intelligence, Business Analysis, Business Process..., Business Process, Management, Integration, Enterprise Software, Professional Services, Leadership, CRM, Litigation Support
Education
Pierce College 2007 — 2009
Bachelor's Degree, Legal Studies, Summa Cum Laude
Horry Georgetown Technical College 2006 — 2007
Associate's Degree, Legal Studies Summa Cum Laude
American InterContinental University 1992 — 1995
Dual Associates, Graphic Design & Marketing
University of Southern Maine 1991 — 1992
Undergrad Coursework, Criminology
Piedmont Healthcare November 2014 - Present
Healthport Technologies July 2012 - Present
Healthport LLC January 2010 - July 2012
AT&T October 2006 - October 2009
TeleTech October 2005 - August 2006
Skills
Customer Service, Troubleshooting, Software Documentation, Technical Support, System Administration, Software Installation, Access, Microsoft Office, Outlook, Customer Satisfaction, Process Improvement, Account Management, Microsoft Excel, Secure FTP, Oracle SQL
Education
American InterContinental University 2007 — 2009
Associates, Marketing
Greenville, AL 2000 — 2004
Diploma
AT&T October 2010 - Present
AT&T June 2008 - September 2010
Cingular February 2007 - May 2008
EarthLink Inc. October 2001 - November 2006
Interactive Planet, Inc. July 2000 - March 2001
Several Firms 1980 - 1999
Skills
Business Intelligence, Program Management, Integration, Telecommunications, Business Process, Process Improvement, Data Warehousing, Business Process..., Project Management, Strategy, Vendor Management, Process Engineering, Leadership, Business Development, Start-ups, Forecasting, Analysis, Management, Cross-functional Team..., Product Management, Wireless, Strategic Planning, Business Analysis, Budgets, Account Management, Outsourcing, Change Management, Risk Management, CRM, Project Portfolio..., Software Development, Competitive Analysis, Team Leadership, VoIP, Project Planning, Visio, Software Project..., Analytics, PMO
Education
American InterContinental University 1999 — 2000
Master, I.T. Project Management
University of Tennessee-Knoxville 1974 — 1979
B.S., Business Administration
AT&T consultantGeorgia State department of Transportation2006 - 2007
Education
American InterContinental University 2001 — 2003
Cbeyond March 2014 - March 2015
Panasonic Automotive Systems September 2012 - November 2013
AT&T November 2011 - June 2012
Georgia Department of Community Health Division of Public Health July 2009 - November 2011
Georgia Department of Human Resources July 2006 - July 2010
Sprint Nextel January 2005 - June 2006
Nextel October 2003 - January 2005
Siemens Business Services March 2002 - October 2003
Siemens Energy And Automation March 1999 - March 2002
Precision Response Corporation March 1997 - August 1998
Skills
Security, Data Center, IT Management, Servers, Information Security, Firewalls, Technical Support, Information Technology, Cisco Technologies, Networking, Unix, Program Management, Infrastructure..., Disaster Recovery, Operating Systems, Integration, IT Operations, Risk Management, Network Security, System Administration, System Deployment, Infrastructure, Active Directory, IT Strategy, ITIL, Employee Training, Enterprise Architecture, VMware, Windows, Vendor Management, Software Installation, IT Service Management, Network Administration, Virtualization, VPN, Strategy, Management, Project Planning, ERP, Leadership, Juniper Switches, F5 BigIP, Troubleshooting, Process Improvement, Cloud Computing
Education
American InterContinental University 2002 — 2005
Bachelor's, Information Technology
ATI Career Training Center 1989 — 1991
AS / EE, Electrical Engineering / Computer Science
On Target Range & Tactical Center March 2015 - Present
AT&T Inc. February 2004 - Present
United States Air Force February 2000 - Present
AT&T December 2000 - August 2003
United States Air Force August 1990 - February 2000
Skills
Corporate Security, Counterterrorism, Security, Physical Security, Enforcement, Protection, Security Management, Surveillance, Law Enforcement, Private Investigations, Fraud, Security Operations, Crisis Management, Emergency Management, Homeland Security, Firearms, Intelligence Analysis, Tactics, Executive Protection, Security Training, Risk Assessment, Security Audits, Investigation, CCTV, Military, Intelligence, Criminal Investigations, Security Clearance, Law Enforcement..., Weapons, Background Checks, National Security, Force Protection, Military Operations, Police, Vulnerability Assessment, Security+, Personal Security, Security Awareness, Leadership, Training, DoD, Criminal Law, Organizational..., Personal Protection, Counterintelligence, Defense, Close Protection, Workplace Violence, Firearms Instruction
Education
American InterContinental University 2006 — 2007
MBA, Organizational Psychology and Development
Wayland Baptist University 1994 — 1997
B.S.O.E, Criminal Justice/Law Enforcement
AT&T Mobility April 2011 - Present
AT&T October 2007 - April 2011
Exstream Software (Consultant) January 2007 - November 2007
SAIC March 1989 - November 2006
Skills
Program Management, Integration, Requirements Analysis, SDLC, Business Analysis, Process Improvement
Education
Dekalb Technical College 2007 — 2008
Certification, VB.Net Programming Specialist
American InterContinental University 2003 — 2006
BS, Computer Information Systems
AT&T Director- Chief of StaffAT&TFebruary 2015 - Present
AT&T August 2014 - January 2015
AT&T Mobility July 2012 - July 2014
AT&T 2011 - 2012
AT&T 2010 - 2011
AT&T 2007 - 2010
AT&T 2006 - 2007
AT&T 2004 - 2005
AT&T 2000 - 2004
Skills
Telecommunications, Solution Selling, Managed Services, Direct Sales, Unified Communications, Wireless, Account Management, Sales Management, VoIP, Sales Operations, MPLS, Sales Process
Education
American InterContinental University 2001 — 2002
Master of Business Administration (MBA), Business Administration, Management and Operations
UNIVERSITY OF GEORGIA 1996 — 2000
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
SciQuest August 2013 - Present
Intuit Health July 2011 - August 2013
Thomson Reuters May 2004 - July 2011
Miller Motte College August 2007 - January 2008
AT&T May 1997 - January 1999
Skills
Event Planning, Customer Support, Knowledge Base, Software Documentation, Training, Troubleshooting, Technical Documentation, Technical Support, Training Delivery, Customer Experience, Document Management, Hands-on Training, Instructor-led Training, Course Creation, Instructional Design, Instructional Technology, Healthcare, Healthcare Information..., Technical Writing, User Documentation, Knowledge Management, Microsoft Excel, Microsoft Office, PowerPoint, Networking, Visio, Quality Assurance, SaaS, Customer Advocacy, Project Coordination, Project Management, Employee Engagement, Customer Engagement, SQL, Employee Training, Team Leadership, Defect Tracking, Salesforce.com, SharePoint, Mobile Technology, Software Implementation, Data Analysis
Education
American InterContinental University 2003 — 2004
MEd, Instructional Technology
Appalachian State University 1989 — 1993
BSBA, Computer Information Systems
AT&T Mobility December 2009 - Present
AT&T Mobility December 2009 - Present
AT&T September 2005 - December 2009
BellSouth Business September 2001 - September 2005
Skills
Telecommunications, Wireless, Management, Network Design, Cisco Technologies, VoIP, Networking, Ethernet, Troubleshooting, IP, Analysis, Computer Network..., DSL, MPLS, WAN, Switches
Education
American InterContinental University 1999 — 2001
Masters, Information Technology
DeVry Institute of Technology 1994 — 1999
Bachelors, Electronics Engineering Technology
Runnin Srilankan June 2013 - Present
AT&T May 1996 - Present
Bellsouth International 1996 - 2007
The Christmas Specialists 1993 - 1994
The Christmas Specialists 1993 - 1994
Skills
Graphic Design, Web Design, InDesign, Logo Design, Illustrator, Photoshop, Adobe Creative Suite, Layout, Social Media, Graphics, Corporate Identity, Advertising, Dreamweaver, Customer Service, Art
Education
American InterContinental University 1992 — 1995
Abu Dhabi Indian School 1981 — 1991
University of Phoenix/Post University January 2006 - Present
AT&T January 1988 - Present
Associate Professor at American Public University System January 2011 - January 2014
American InterContinental University September 2011 - December 2013
Toastmasters International July 2012 - June 2013
Tek Systems Inc 2005 - 2010
Tellabs 2002 - 2005
Skills
Project Management, Program Management, Lean Manufacturing, Process Improvement, PMP, Vendor Management, Change Management, Visio, SDLC, Six Sigma, Team Leadership, Leadership, Project Planning, Cross-functional Team..., Business Analysis, Technical Writing, Team Building, Strategic Planning, MS Project, Training, Telecommunications, Quality Assurance, Requirements Analysis, Software Documentation, Business Process..., Integration, Management, Software Project..., Analysis, Management Consulting, Scholarship, Team Management, Troubleshooting, Microsoft Office, Operations Management, IT Management, Coaching, Business Intelligence, Process Engineering, Testing, Scholarly Communication, Project Portfolio..., Scholarly Research, SharePoint, Data Analysis, Business Strategy, Business Process, Organizational..., PMO, CRM
Education
Smarter Solutions,Inc. 2013 — 2014
Lean Six Sigma Master Black Belt Inc
Georgia Institute of Technology 2011 — 2012
Lean Six Sigma Black Belt
Walden University 2005 — 2010
PhD, Engineering Management
American Intercontinental University 2001 — 2003
Master of Business Administration
DeVry University 1997 — 1999
BS, Technical Management
Nielsen Electronics Institute 1985 — 1988
Engineering Technology
AT&T January 2009 - Present
AT&T September 2007 - December 2008
Bellsouth Long Distance September 2004 - August 2007
BellSouth Long Distance July 2003 - August 2004
Bellsouth Long Distance June 2002 - June 2003
Bellsouth Long Distance August 2000 - May 2003
Skills
Telecommunications, Testing, Wireless, Cisco Technologies, IP, Provisioning, SDH, Network Engineering, Ethernet, Process Improvement, VoIP, Software Documentation, Customer Satisfaction, Managed Services, MPLS, Management, Networking, Network Design, Cellular Communications, Data Center, Vendor Management, Routers, DWDM, Troubleshooting, Routing, Telephony, WAN, Frame Relay, TCP/IP, SIP, Optical Fiber, Network Architecture, Switches, Broadband, ATM networks, OSPF, Computer Network..., LAN-WAN, MPLS VPN, T1, DSL, LTE, BGP, SIP Trunking, VPN, Cabling, Metro Ethernet, Unified Communications, System Deployment, Fiber Optics
Education
American InterContinental University 2013 — 2015
Bachelor of Business Administration (BBA), Specializatoin in Managment
American InterContinental University 2012 — 2013
Associate's degree, Business Administration and Management, General
AT&T Mobility July 2001 - Present
AT&T 2001 - 2015
AT&T 2001 - 2015
AT&T 2001 - 2015
AT&T 2001 - 2015
AT&T 2001 - 2015
AT&T 2001 - 2015
AT&T 2001 - 2015
Prommis Solutions, LLC (formerly MR Default Services) 2008 - 2008
Cingular Wireless 2001 - 2006
Education
American InterContinental University 1998 — 1999
Centenary College 1985 — 1988
Johnson & Wales University 1984 — 1985
Mountain Empire Community College January 2008 - Present
Parsons May 2004 - January 2008
AT&T January 1989 - July 2003
Skills
Onboarding, Succession Planning, Performance Management, HRIS, Benefits Administration, Human Resources, Employee Relations, Management, Talent Acquisition, Talent Management, Microsoft Office, Recruiting, HR Policies, Workforce Planning, New Hire Orientations, FMLA
Education
American InterContinental University 2004 — 2005
BA, Human Resources Management
Northrop Grumman Corporation May 2015 - Present
DHA Group, Inc. November 2012 - May 2015
Department of Justice 2015 - 2015
Department of Justice 2015 - 2015
Lockheed Martin Information Technology July 2011 - November 2012
Lockheed Martin March 2004 - June 2011
Dominion July 1991 - December 2003
AT&T 1989 - 1991
Skills
Policy, Regulatory Guidelines, Information Sharing, Information Solutions, Software Verification, Software Requirements, Marketing Liason, Federal Law Enforcement, Management, User Experience, Online User Experience..., Federal & State..., Requirements Analysis, Systems Engineering, MS Project, Integration, Enterprise Architecture, System Administration, Testing, Software Documentation, Security Clearance, Analysis, Technical Writing, System Requirements, Requirements Management, Information Assurance, Visio, Security, DoD, Program Management, Microsoft Project, Configuration Management, System Architecture
Education
American InterContinental University 2006 — 2006
Master's, Information Systems
Fairmont State University 1984 — 1989
B.S., Accounting, Business, Computer Science
Brocade April 2008 - Present
AT&T June 2007 - January 2008
ATT June 2007 - January 2008
Verizon November 1998 - May 2003
US Army February 1994 - September 1998
Skills
Asset Managment, Customer Service, Laboratory Technicians, Business Analysis, Inventory Analysis, Engineering, AutoCAD, Training, Managerial, Sales, Vendor Management, IT Audit, MS Excel Pivot Tables, PowerPoint, Microsoft Excel, SNMP, Data Center
Education
American InterContinental University 2004 — 2005
Bachelor's degree, Information Technology, 3.9
American InterContinental University
Associate of Arts, Business Administration
Greyhound Lines, Inc. October 2015 - Present
AT&T May 2007 - September 2015
Computer Sciences Corporation May 2006 - May 2007
The Computer Merchant, Ltd / Computer Sciences Corp 2005 - 2006
Teleplan April 1998 - November 2005
Stream International May 1996 - November 1997
Skills
Troubleshooting, Network Engineering, Network Administration, Computer Hardware, Hardware Support, Hardware Diagnostics, Programming, Problem Solving, IT Operations, Customer Service, Batch Files, Scripting, Reporting Systems, Reports, Windows 7, Windows XP Pro, Windows, Project Coordination, VoIP, Microsoft Excel, Microsoft Office, Microsoft SQL Server, Microsoft Word, Microsoft Office 2007, Access, Credant Encryption, Security, Active Directory, Software Documentation, Microsoft Exchange, Networking, Cisco Technologies, Virtualization, Operating Systems, Switches, Help Desk Support, Software Installation, SharePoint, System Administration, Printers, ITIL, Windows Server, Servers, XP, Disaster Recovery, System Deployment, VMware, Hardware, VPN, DNS
Education
American InterContinental University 2009 — 2011
Bachelor of Information Technology, Computer Programming
Dallas County Community College 1999 — 2001
Associate's degree, CCNA
AT&T Connected Communities March 2013 - Present
AT&T May 2010 - Present
The Dinerstein Companies November 2005 - July 2008
Skills
Negotiation, Contract Negotiation, Sales Management, Real Estate, Customer Relations, Budgeting
Education
American InterContinental University 2014 — 2016
Bachelor of Applied Science (BASc), Business Administration and Management, General
Brookhaven Community College 1999 — 2000
AT&T May 2002 - Present
AT&T August 1979 - Present
Skills
Call Center, Operations Management, Telecommunications, Customer Satisfaction, Call Centers, Customer Retention, Customer Experience, Unified Communications, Account Management
Education
American InterContinental University 2004 — 2005
Bachelor's degree, Business Administration and Management, General
General Dynamics Information Technology March 2015 - Present
Wyndham Vacation Ownership January 2014 - February 2015
AT&T December 2011 - January 2014
Valencia Community College January 2010 - August 2012
International Academy of Design and Technology January 2008 - April 2011
Bright House Networks May 2005 - October 2009
Skills
Final Cut Pro, E-learning Modules, Training Delivery, Instructional Design, Project Management, Articulate Storyline, Captivate, Adobe Creative Suite, Microsoft Excel, Microsoft Project, SharePoint, SharePoint Designer, Learning Management..., Blended Learning
Education
American InterContinental University 2011 — 2011
Master's Degree, Education-Instructional Technology, 4.0
University of South Florida 1984 — 1989
BA, Mass Communications
Open Systems Technology (OST) July 2015 - Present
Columbus Data Services, LLC October 2014 - July 2015
TPK Games August 2011 - October 2014
Bank of America October 2012 - August 2014
ResidentCheck June 2012 - September 2012
AT&T June 2008 - June 2012
AT&T November 2005 - June 2008
SBC February 2005 - October 2005
SBC October 2004 - January 2005
SBC August 2000 - September 2004
Skills
Microsoft SQL Server, ASP.NET, SharePoint, Access, Telecommunications, Visio, Call Center, Integration, Agile Methodologies, SDLC, Networking, Information Technology, Call Centers, Process Improvement, Project Management, Databases, Enterprise Software, Quality Assurance, Project Planning, Software Development
Education
American InterContinental University 2014 — 2016
Bachelor of Information Technology, Digital Investigations
The University of Texas at San Antonio 1985 — 1990
Bachelors, English
Clark High School 1981 — 1985
AT&T August 1997 - Present
Education
American InterContinental University 2013 — 2014
Master of Business Administration (M.B.A.), MBA with Specialization in Marketing, 3.96
University of the Incarnate Word 2000 — 2002
Bachelor's Degree, MBA, 3.88
Federal Deposit Insurance Corporation June 2009 - Present
Injury & Accident Clinic 2015 - 2015
Injury & Accident Clinic 2015 - 2015
AT&T November 2008 - June 2009
Skills
Project Management, Mortgage Banking, Federal Government, Government Contracting, Customer Service, Microsoft Office, Office Administration
Education
Houston Community College 1976 — 1978
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
American InterContinental University
International Business
First Data Corporation July 2015 - Present
Travelport July 2012 - June 2015
TMX Finance September 2011 - May 2012
UPS Customer Solutions January 2011 - May 2011
Alere Medical July 2008 - January 2011
IBM Global Services April 2007 - July 2008
RealTime Gaming November 2005 - January 2007
AT&T March 1996 - March 2005
Skills
Microsoft SQL Server, SDLC, IIS, Databases, Software Documentation, SQL, .NET, Windows Server, Web Services, Troubleshooting, XML, Testing, Visual Studio, JavaScript, ASP.NET, SharePoint, Operating Systems, HTML, T-SQL, C#, Windows, SSRS, Visio, VMware, Integration, Linux, Business Intelligence, Access, XP, Active Directory, Disaster Recovery, Oracle, SSIS, Requirements Analysis, Windows XP, RSA Security, Archer
Education
Strayer University 2010 — 2012
Masters of Science, Information Systems - Software Engineering, 3.5
American InterContinental University 2001 — 2003
Bachelors, Information Technology
Monroe Community College 1985 — 1989
AOS, Accounting
Harry S Truman 1981 — 1985
High School Diplomat
AT&T Mobility March 2014 - Present
The November 2012 - March 2014
AT&T March 2006 - March 2014
Skills
Telecommunications, Process Improvement, Managed Services, SDLC, VoIP, LTE, Call Centers, PMP, Leadership, Program Management, IP, Software Project..., PMO, Product Management, Wireless, Service Delivery, GSM, Integration, Customer Service, Requirements Analysis, Team Leadership, Project Management, Business Analysis, Management, Vendor Management, Mobile Devices, Microsoft Office, Team Management, Troubleshooting
Education
Kaplan University-Davenport Campus 2015 — 2016
Master of Education (MEd) Instructional Design and Technology, Educational/Instructional Technology
Kaplan University 2010 — 2014
Bachelor's degree, Educational Psychology - incomplete
American InterContinental University 2005 — 2011
Bachelor's degree, Business Administration and Management, General
The Pediatric Center of Stone Mountain 2012 - Present
Snellville Fabric Mart 2010 - 2013
Macy's 2010 - 2012
AT&T November 2006 - September 2007
Avaya May 2003 - August 2006
Skills
Account Management, Relationship Management, Marketing, Sales Operations, Sales, Project Management
Education
American InterContinental University
Marketing and Fashion Marketing
Ready 2 Go Autos,Inc. August 2010 - Present
AT&T March 2000 - Present
Skills
Customer Service, Microsoft Office, Management, Strategic Planning, Project Management, Sales, Marketing, Microsoft Excel, Public Speaking, Social Media
Education
Villanova University 2014 — 2014
Master Certificate Project Management
American InterContinental University 2003 — 2005
Bachelor’s Degree, Computer Information Systems
CenturyLink October 2014 - Present
Integra Telecom October 2012 - October 2014
CenturyLink September 2009 - October 2012
Verizon May 2002 - March 2007
AT&T March 1997 - April 2002
Skills
Solution Selling, Telecommunications, Sales Management, CRM, Sales, Management, Customer Retention, Managed Services, Unified Communications, VoIP, Direct Sales, Salesforce.com, Wireless, Sales Process, Call Centers, MPLS, Account Management, Sales Operations, Cloud Computing, Selling, Telephony, B2B, Advertising
Education
American InterContinental University 2004 — 2006
Business Administration and Management, General, 3.5
Community College of the Air Force 1983 — 1986
Business Management, managing, 3.5
The Home Depot October 2012 - Present
AT&T August 2011 - February 2012
Candlewood Suites July 2010 - November 2010
Skills
Front Office, Hotels, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Revenue Analysis, Resorts, Food & Beverage, Rooms Division, Tourism, Customer Satisfaction, Micros
Education
American InterContinental University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Texas State Technical College-West Texas 2008 — 2010
N/A, Culinary Arts/Chef Training
AT&T February 2011 - Present
AT&T November 2009 - February 2011
Nsoro 2008 - 2009
Cingular Wireless April 2005 - November 2008
Trancfone Wireless March 2004 - April 2005
Belk September 2003 - February 2004
Verizon Wireless July 1996 - September 2003
Skills
Needs Analysis, Instructor-led Training, Lectora, ADDIE, Blended Learning, Project Management, Instructional Design, Retail Sales, Training, Training Delivery, Technical Training, Curriculum Design, SnagIt, Wireless, Customer Service, Vendor Management
Education
Jones International University 2007 — 2008
MBA, Project Management
American InterContinental University 2003 — 2004
M Ed, Instructional Technology
Savannah State University 1991 — 1996
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Fanfinderonline.com July 2013 - September 2013
AT&T Mobility October 2011 - March 2012
AT&T Mobility May 2011 - October 2011
AT&T July 2007 - May 2011
Cingular Wireless January 2006 - July 2007
Cingular Wireless September 2003 - January 2006
Skills
Process Improvement, Telecommunications, Management, Call Center, Time Management, Wireless, Business Process, Customer Experience, Call Centers, Data Analysis, LTE, Customer Service, IP, Cross-functional Team..., Vendor Management, Product Management, Sales, Marketing, Mobile Devices, Program Management, Team Leadership, Training
Education
Kennesaw State University - Michael J. Coles College of Business 2010 — 2012
EMBA, Business Administration
American Intercontinental University 2000 — 2003
Bachelor, Business Information Technology
Kinder Morgan March 2014 - Present
Kinder Morgan February 2013 - March 2014
Kinder Morgan March 2012 - February 2013
Kinder Morgan August 2011 - March 2012
Kinder Morgan March 2006 - August 2011
Jacobs Engineering August 2004 - March 2006
TM Enterprises October 2003 - August 2004
AT&T May 1994 - September 2003
Skills
Oil, SCADA, Pipelines, Microsoft Office, Supervisory Skills, Troubleshooting, Natural Gas, Customer Relations, Analysis, Change Management, Integration, Problem Solving, Automation, Documentation, Windows, Commissioning, Plant, Engineering, Gas, Inspection, Factory, Petroleum, Onshore, Reservoir Management, Instrumentation, Project Management, Oil
Education
American InterContinental University 2006 — 2007
Bachelor of Information Technology (B.IT), Computer Systems
University of Phoenix 2004 — 2005
Associate of Arts (A.A.), General Studies
Friends University 2000 — 2003
General Studies
University Hospitals of Cleveland January 2012 - Present
The Best Transportation Services March 2009 - Present
Cuyahoga Board of Election October 2008 - November 2008
AT&T February 2004 - December 2007
Skills
A+, Network +, Windows 7, Typing, Network Security, Microsoft Office
Education
American Logistics Group 2011 — 2012
Certification, Comptia A+, Network+, and Windows 7
Kent State University 1979 — 2003
B.A, Criminal Justice, Computer Information
American InterContinental University
Master, Information Systems
AT&T
Education
American Intercontinental University 1996 — 2000
Bachelor of Arts (BA), Interior Design
Georgia State University 1982 — 1983
Office Administration
Morris Brown College 1978 — 1982
Bachelor of Applied Science (BASc), Office Administration
HCA December 2012 - Present
AT&T April 2004 - June 2012
Verizon 1996 - 2003
Skills
Call Centers, Customer Satisfaction, Customer Experience, Retail, Telecommunications, Management, Team Leadership, VoIP, Customer Retention, Troubleshooting
Education
American Intercontinental University 2007 — 2009
Bachelor, Computer Networking
Vatterott College January 2012 - Present
Langston University June 2005 - July 2009
AT&T February 2000 - May 2005
Skills
Computer instructor,..., publicity& promotions,..., Higher Education, Staff Development, Visio, E-Learning, Leadership, Instructional Design, Community Outreach, Curriculum Development, Curriculum Design, Training, Adult Education, Access, Distance Learning, Project Management, Teaching, Program Management, Public Relations, Networking, Nonprofits
Education
American Intercontinental University
Masters, Information Technology
Langston University
Bachelor of Arts, Communications
AT&T August 2006 - Present
Skills
Sales Process, Strategic Selling, Getting to Yes, Thinking Outside The Box, Pressure Situations, Major strengths, Performance Planning, Linguistics
Education
American InterContinental University 2011 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
AT&T April 2015 - Present
AT&T June 2007 - April 2015
Skills
Microsoft Office, VoIP, Fiber Optics, Cable Television, Customer Service, Microsoft Word, Wireless Networking, Team Leadership, Call Centers, TCP/IP, Telephony, Wireless, Troubleshooting, Networking, IP, Telecommunications
Education
American InterContinental University 2006 — 2007
Associate's Degree, Business Administration and Management, General
Grossmont College 1998 — 2006
Computer Science
Santa Rosa County Public Schools March 2014 - Present
Verizon Wireless August 2008 - February 2012
AT&T March 2007 - August 2008
Digital Communication Warehouse March 2004 - March 2007
Sprint August 1997 - November 2003
Skills
Wireless Communications..., Sales Management, Account Management, Major Accounts, Marketing
Education
American InterContinental University 2012 — 2013
Master of Education (M.Ed.), Educational Leadership and Development
Metropolitan State University 1992 — 1994
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management
AT&T August 1979 - Present
AT&T 1979 - 2013
Skills
Telecommunications, Vendor Management
Education
American InterContinental University 2007 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General, B
AT&T August 2007 - Present
Education
American InterContinental University 2011 — 2013
Associate's degree, Business/Commerce, General
Academy Sports + Outdoors November 2014 - Present
Academy Sports + Outdoors January 2014 - November 2014
Academy Sports + Outdoors July 2013 - January 2014
AT&T November 2008 - July 2012
Best Buy May 2008 - November 2008
Best Buy June 2002 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Editing, C++, C, Java
Education
American InterContinental University 2011 — 2013
Bachelor of Science (BS), Information Technology
Colorado Technical University 2009 — 2011
AASKI Technology January 2006 - Present
Ciena October 2001 - January 2006
AT&T January 1996 - January 2000
Skills
Enterprise Network..., Microsoft SQL Server, Microsoft Server..., Cisco Routers, Satellite Networking, Network Management..., VB.NET, Visual Studio, Server Architecture, Server Administration, Security Clearance, Network Security, Information Assurance, DIACAP, Cross Domain Solutions
Education
American InterContinental University 2002 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General