AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
RE/MAX 2000 Melbourne, FL July 2012 - Present
MRINetwork February 2013 - June 2013
Yellowbook 2010 - 2011
AT&T 2006 - 2009
Cumulus Broadcasting 2005 - 2007
Clear Channel Radio 2003 - 2004
Skills
Marketing, Sales, Sales Growth, Advertising, Advertising Management, Sales Management, Communications..., Media Communications, Media Consultation, SEM, Advertising Sales, Media Sales, Integrated Media Sales, New Media Sales, Print Media Sales, Strategic Public..., Promotions, Online Advertising, Direct Marketing, Lead Management, Lead Development, Lead Generation, SEO, PPC, Email Marketing, B2B, Mobile Marketing, Digital Marketing, Social Media Marketing, New Business Development, Salesforce Training, Account Management, Sales Operations, Google Adwords, Customer Retention, Social Networking, B2B Marketing, Search
Education
University of Central Florida
Bachelor of Science (B.S.), Organizational Communication, General
Brevard Community College
Associate of Arts (A.A.), General Studies
Institute of Food Technologists May 2011 - Present
Hickory Willow Swim Association 2011 - 2014
Goodwives Hors D'oeuvres January 2009 - May 2011
AT&T December 1997 - June 2008
AT&T February 2000 - October 2003
AT&T July 1999 - February 2000
AT&T December 1997 - July 1999
Oxford Holdings 1993 - 1997
Skills
Sales Management, Territory Management, Selling Skills, Emergency Management, Account Management, Marketing Strategy, Strategic Planning, Strategic Partnerships, New Business Development, Direct Sales, Sales Process, Sales Operations, Sales Presentations, Sales Force Development, Market Planning, Solution Selling, Strategy, Cold Calling, Sales, Marketing, Selling, Management, Leadership, Product Development, Team Building, Training, Marketing Research, Cross-functional Team..., Analysis, Business Development, Project Planning, CRM, Marketing Communications, Marketing Management, B2B, Email Marketing, Trade Shows, Direct Marketing, Market Research, Online Marketing, Salesforce.com, Product Management, Social Media Marketing, Integrated Marketing, Brand Development, Advertising, Online Advertising, Lead Generation, Social Networking, Digital Marketing
Education
Eastern Illinois University 1988 — 1993
Bachelor of Arts, Journalism, Professional Writing
AT&T February 2011 - Present
Skills
Microsoft Office, Fraud, PowerPoint, Customer Satisfaction, Customer Service, Loss Prevention, Telecommunications, Training, Management, Call Centers, Teamwork, Microsoft Excel, Microsoft Word, Wireless, Customer Retention, Direct Sales, Customer Experience, Coaching, Photoshop, Call Center, Criminal Justice, Cellular Communications, Broadband, Technical Support
Education
University of Cincinnati 2012 — 2013
Master of Science (MS), Criminal Justice
Eastern Illinois University 2006 — 2010
Bachelor of Arts (B.A.), Corporate communication/Business Administration
AT&T July 2015 - Present
Amici's Restaurant August 2006 - Present
Byers Engineering Company December 2014 - June 2015
AT&T March 2013 - September 2014
TrueNet Communications January 2011 - March 2013
MBC Lending, LLC August 2009 - April 2010
Geiger Real Estate Appraisals April 2004 - May 2009
Skills
Program Management, Management, Project Management, Telecommunications, Microsoft Office, Integration, Microsoft Excel, Project Planning, Analysis, Vendor Management, Troubleshooting, Optical Fiber, Fiber Optics, Marketing Strategy, Negotiation, Due Diligence, Real Estate, Telecommunications..., Telecommunications..., AutoCAD, Technical Support, Inventory, Payroll, Timesheet, Supply, Auditing, Wireless Networking, Business Analysis, Management Analyst, Financial Analysis, Project Estimation, Vendor Relationships, Organizational Structure, Finance, Managerial Finance, Multi Tasking, Organization, Collections, A/R collections, Telecommuting, Leading Meetings, Pay Close Attention to..., Delivering projects on..., Time & Attendance, Positive Team Player, Works well individually, Works well with a team, Easily Adaptable, Handle Confidential..., Appraisals
Education
University of Central Florida - College of Business Administration 2007 — 2009
Bachelor's degree, Finance
Brevard Community College 2003 — 2006
Associate of Arts (AA), General Studies
Rockledge High School 1999 — 2002
AT&T July 2014 - Present
AT&T July 2000 - July 2014
AT&T June 1999 - June 2000
Canon USA December 1998 - June 1999
Sprint Nextel April 1996 - November 1998
Commerce Clearing House,Inc. April 1995 - April 1996
Skills
Telecommunications, Project Management, Microsoft Office, Customer Service, Strategic Planning, Wireless, Wireless Broadband, Training, Custom Home Building, Product Marketing, Engineering, Problem Solving, Contract Negotiation, Construction, Networking, Product Management, Wireless Mobility, Executive Advisory..., Data Network Design, Internet, Team Leadership, Telecommunications..., Sales, Cross-functional Team..., Account Management, Management, Vendor Management, VoIP, Program Management
Education
Corporate Education Group, Management Development Programs
Project Framework & Integration Management -Project Scope Management,Project Management, Project Management
Eastern Illinois University
Bachelor of Science (BS), Health and Physical Education/Fitness
Speedy Refunds Tax Services December 2012 - Present
AT&T December 2010 - December 2012
AT&T Mobility May 2010 - December 2010
Charleston Transitional Facility April 2009 - October 2009
WGCI (Clear Channel) Radio May 2009 - August 2009
EIU Alumni Annual Funds September 2007 - December 2007
Americall Teleperformance Group Inc May 2007 - August 2007
Skills
Microsoft Excel, PowerPoint, Direct Sales, Solution Selling, Telecommunications, Cold Calling, Managed Services, MPLS, Sales Presentations, Team Leadership
Education
Ashford University 2010 — 2014
Master of Arts (M.A.), Organizational Communication, General
Eastern Illinois University 2006 — 2009
B.A., Communication Studies- Concentration: Corporate Management
HotPoint Wireless January 2014 - Present
Windstream 2015 - Present
Lightower Fiber Networks 2014 - 2014
Comcast 2012 - 2014
Level3 Communications 2009 - 2011
Qwest Communications 2006 - 2008
AT&T 2001 - 2006
Skills
Colocation, Managed Services, VoIP, MPLS, Ethernet, Sales Process, Management, Cold Calling, Wireless, Unified Communications, Networking, Sales Operations, Cisco Technologies, Co-location, Telecommunications, SIP Trunking, Hosted Services, Solution Selling, Direct Sales, Sales
Education
Eastern Illinois University 1991 — 1995
MBA, Business/Marketing
William Rainey Harper College 1988 — 1991
AA, Marketing
Buffalo Grove High School 1985 — 1988
Pima Unified School District July 2014 - Present
Pima Unified School District January 2013 - Present
Pima Unified School District January 2011 - June 2011
AT&T May 2009 - June 2010
Skills
Proficient in Spanish, CompTIA Network +..., CompTIA Security+..., CompTIA A+ Certification, Computer Hardware, Windows 7, XP, Network Administration, Laptops, Software Installation, Printers, Technical Support, Networking, Computer Repair, Troubleshooting, Windows XP, Windows
Education
Northern Arizona University 2012 — 2012
Bachelor of Science (B.S.), Technology Management, 3.91
Eastern Arizona College 2009 — 2011
A.S., Computer Information Specialist, 4.00
AT&T January 2014 - Present
Ccar January 2013 - Present
Skills
Team Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, Organization, Networking, Customer Service, Characterization, Leadership, Sales
Education
Eastern Illinois University 2009 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Bolingbrook High School 2006 — 2009
McDonald's Corporation 1998 - 2013
AT&T July 2006 - July 2007
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Microsoft Publisher, Customer Service, Food Service, Food Safety, Quick Service, Food Cost Management, Labor Control, Profit, Team Building, Delegation, Following Up, People Skills, People Development, Store Operations, Store Management, Inventory Management, Inventory Control, Flexible Schedule, Merchandising, Cleaning, Time Management, Organization, Conflict Resolution, Employee Training
Education
Shippensburg University of Pennsylvania 2002 — 2003
none, Art/Theater
East Tennessee State University 2000 — 2002
none, Theater
Cisco January 2015 - Present
Beyond Consulting Solutions 2014 - 2015
Fujitsu July 2005 - March 2014
AT&T June 2000 - July 2005
AT&T March 1998 - June 2000
Skills
Sales, Product Management, Solution Selling, Competitive Analysis, Direct Sales, Telecommunications, VoIP, Strategy, Salesforce.com, Account Management, Professional Services, Sales Process, Sales Management, Technical Product Sales, Wireless, IP, Cloud Computing, Relationship Management, Telecommunications..., Problem Solver, OTN Switching, Account Strategy, Switching, Collaboration, Security, SaaS, Cross-functional Team...
Education
Roosevelt University
Master of Science (MS), Integrated Marketing Communications
Eastern Illinois University
Bachelor of Science (BS), Business Administration
None April 2015 - Present
AT&T April 2013 - March 2015
ZeroChaos October 2011 - March 2013
Accenture February 2011 - May 2011
Accenture November 2010 - February 2011
Accenture April 2010 - November 2010
AT&T November 2006 - April 2010
AT&T January 2000 - October 2006
Southwestern Bell Telephone June 1990 - December 1999
Credit Systems, Inc. October 1989 - May 1990
Skills
SAP Time Management..., SDLC
Education
Southern Illinois University, Edwardsville 1984 — 1987
Masters, Business Administration
Eastern Illinois University 1977 — 1981
Bachelor of Science (BS), Computer/Information Technology Administration and Management
Avaya Inc. January 2012 - Present
Avaya 2004 - Present
Expanets 2000 - 2004
Lucent Technologies 2000 - 2004
AT&T 1990 - 2000
Skills
Managed Services, IP, Avaya, Avaya Aura, Cisco Technologies, Call Centers, Cloud Computing, Enterprise Software, Management, Pre-sales, Marketing, Process Improvement, SIP, Team Leadership, Technical Support, Telecommunications, Troubleshooting, Telephony, Vendor Management, VoIP, Wireless
Education
Eastern Illinois University
B.A., Political Science
Percepta ~ Creating customer loyalty for 15 years! August 2015 - Present
Percepta ~ Creating customer loyalty for 15 years! May 2014 - July 2015
eviCore April 2012 - May 2014
Percepta February 2011 - February 2012
PepsiCo - Frito Lay June 2006 - January 2011
Time Warner Cable July 2004 - September 2005
AT&T June 2003 - July 2004
Lexmark International, Inc. January 2001 - June 2003
Winn-Dixie December 1992 - December 2000
Skills
Microsoft Excel, Data Analysis, Business Analysis, Microsoft CRM, MS Excel Pivot Tables, Troubleshooting, Networking, Call Centers, Technical Support, Management, Telecommunications, Microsoft Office, Computer Hardware, Databases, Windows, Customer Service, Time Management, Servers, Operating Systems, Network Administration, Sales, Computer Proficiency, Access, Computer Repair, Problem Solving, Process Improvement, Team Building, Training
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Business and Retail Management, 3.54
Florida Technical College 2001 — 2003
Associate of Science (A.S.), Computer Science, 3.51
Florida Technical College 2001 — 2001
College Diploma, Network and System Administration/Administrator, 3.68
Jones International University 2005 — 2005
Certificate Understanding Broadband Technology, Voice and Data Networks, 3.8
Eastern Florida State College
Keller Williams Realty July 2005 - Present
Ford Motor Company 2003 - 2005
AT&T 1997 - 2003
Skills
State of Florida Notary..., Florida Notary
Education
Brevard Community College
Satellite High School
Martin's Mill ISD July 2015 - Present
Crandall ISD July 2013 - June 2015
AT&T November 2012 - June 2013
Verizon Wireless September 2010 - October 2012
East Texas Baptist University August 2009 - December 2009
Skills
Microsoft Office, Training, Consulation, Customer Service, Microsoft Excel, PowerPoint, Computers, Wireless, Wireless Networking, Cellular Communications, Networking, Leadership, Social Networking, Mobile Devices, Social Media Marketing, Coaching, Teaching, Athletics, Strength Training, Strength & Conditioning, Baseball, Coaching Baseball, Curriculum Development
Education
East Texas Baptist University 2005 — 2009
Bachelor of Arts (BA), Mass Communication/Media Studies
Adventist Health System October 2014 - Present
NetCracker March 2012 - October 2014
Convergys March 2000 - March 2012
Convergys March 2000 - March 2012
Harris 1993 - 2008
Team Information Services 1995 - 2000
AT&T 1995 - 1996
Northrop Grumman Systems 1994 - 1995
McDonnell Douglas Space Systems 1989 - 1994
Lockheed Space nSystems 1984 - 1989
Skills
PL/SQL, Oracle, Unix, Oracle RAC, Database Administration, Unix Shell Scripting, SQL, RMAN, Data Warehousing, Performance Tuning, SDLC, Requirements Analysis, Data Migration, Data Modeling, Database Design, Solaris, ETL, SQL Tuning, SQL*Plus, Systems Analysis, Shell Scripting, Databases, Erwin, Solution Architecture, Microsoft SQL Server, Production Support, Software Development, AIX, COBOL, Linux, Integration, Oracle Reports, Weblogic, WebLogic
Education
Rollins College 1985 — 1989
Bachelor of Science (BS), Computer Software Engineering
Brevard Community College 1977 — 1984
Associate of Science (A.S.), Computer Programming
Knockerball West STL June 2015 - Present
APPsolute Revenues, LLC November 2010 - April 2014
AT&T December 2006 - November 2010
AT&T July 1988 - January 2005
Skills
Direct Sales, Account Management, Customer Service, Business Development, Team Building, Solution Selling, Sales Management, New Business Development, Coaching, B2B, Social Media Marketing, Mobile Marketing, Internet Services, Telecommunications, Sales, Management, Mobile Devices, Leadership, Customer Satisfaction, Managed Services, CRM, Marketing, Salesforce.com, Sales Process, Selling, Sales Operations, Lead Generation, Entrepreneurship, Cold Calling, Networking, Project Management, Wireless, Start-ups, Online Marketing
Education
Eastern Illinois University 1976 — 1980
BS, Finance
AT&T September 1988 - May 2013
AT&T 1988 - 2013
Barnett Bank 1983 - 1986
Skills
Telecommunications, Telephony, A+ Certified, Installation and..., Wiring, panel and...
Education
Eastern Florida State College 2012 — 2015
Medical Insurance Specialist/Medical Biller Coder
Eastern Florida State College 2007 — 2015
Medical Biller/Coder Certification, Medical billing and coding, A
Renewal by Andersen April 2015 - Present
TDS Telecommunications Corp. February 2000 - April 2015
AT&T January 1997 - February 2000
Sea Ray Boats May 1983 - January 1997
Brevard Community College February 1981 - June 1984
Skills
Telecommunications, Account Management, Data Center, New Business Development, Sales Management, Strategic Planning, Co-location, Long Distance, PRI, Managed Services, VoIP, Solution Selling, Office Administration, Microsoft Office, Organizational..., Accounting, Computer Hardware, Computer Maintenance, Facility Development, Physical Security
Education
Tusculum College
Bachelor of Science (B.S.), Organizational Management
Brevard Community College
Associate of Science (A.S.), Computer Programming
Brevard Community College
Associate of Arts (A.A.), General Education
Boehringer Ingelheim February 2014 - Present
The Hartford October 2013 - February 2014
Pyramid Consulting / AT&T February 2013 - October 2013
Pfizer September 2012 - January 2013
General Physics Corporation March 2011 - August 2012
Patch.com January 2011 - December 2011
Potomac Management Group, a Divison of ATS Corp. June 2010 - March 2011
AT&T May 2000 - March 2010
AT&T January 2000 - March 2010
SBC January 1996 - May 2000
Skills
Microsoft Office, Training, Telecommunications, Staff Development, Editing, Technical Writing, Customer Service, Content Management, Project Management, Marketing, Cross-functional Team..., Team Building, Instructional Design, E-Learning, Leadership
Education
University of New Haven 2006 — 2008
MA, Industrial/Organizational Psychology
University of New Haven West 2006 — 2008
M.A, Industrial/Organizational Psychology
Eastern Connecticut State University 1984 — 2005
B.A, English
Eastern Connecticut State University 1984 — 2004
BA, English
"Channel "C" Productions May 2015 - Present
AT&T January 2010 - Present
AT&T January 2007 - December 2009
XO Communications July 2003 - November 2004
MCI 2002 - 2003
Skills
MPLS, T1, Wireless, Customer Relations, Consultative Selling, Long Distance, Wireline, New Business Development, Fiber, Sales Management, VoIP, Managed Services, Account Management, Telecommunications, Contract Negotiations, Internet Services, Cold Calling, DSL, LAN/WAN, Customer Retention, C, Contract Negotiation, Event Management, Event Planning, Complex Sales, Delivering Results, Mobile Devices, Carriers, Selling, LAN-WAN, Customer Service, Optical Fiber, Sales, Unified Communications, Networking, Sales Operations, Leadership, Direct Sales, Sales Process, Solution Selling
Education
Eastern Illinois University
BA, EDUCATION: ENGLISH, THEATER ARTS
Governors State University
M.A. in progress, Mass Media Communications, TV and Radio Broadscasting, Newspaper writng, A+
University of California, Los Angeles
Entertainmnt Public Relations, Entertainment Journalism, A
Bridgelink Group Communications November 2004 - Present
Connect-us Group Communications April 2001 - May 2003
ECI Conferencing September 1998 - March 2001
The Conference Center October 1993 - June 1998
Darome Teleconferencing September 1989 - September 1993
AT&T May 1986 - August 1989
Skills
Telecommunications, Business Development, Customer Service, Business Planning, Account Management, Sales, Video Conferencing, Unified Communications, Customer Satisfaction, Start-ups, Management, Microsoft Office, Direct Sales, Selling, MPLS, Managed Services, Strategic Partnerships, Salesforce.com, VoIP, SaaS, Sales Process, Telephony, Solution Selling, Professional Services, Cloud Computing
Education
Eastern Connecticut State University 1982 — 1986
Mutual of Omaha August 2013 - Present
Woodmen of the World January 2013 - August 2013
Eastman Credit Union 2006 - 2012
AT&T August 2004 - October 2006
ICG Holliston June 2001 - May 2004
Skills
Credit, Banking, Financial Analysis, Loans, Loan Origination, Credit Analysis, Credit Unions, IRAs, Customer Service, Financial Services, Cash Management
Education
East Tennessee State University
Bachelors Business Admin, Mgmt/Accounting
East Tennessee State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northeast State Community College
Associates of Science, General Business
Training to You March 2013 - Present
Volunteer Mesa,AZ August 1994 - Present
Advertising Checking Bureau,Tempe AZ December 2012 - January 2013
Adair Plumbing July 2011 - September 2011
Lumea Staffing March 2009 - June 2009
Avnet Inc 2005 - 2008
AT&T August 1995 - August 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Military, Human Resources, Recruiting, Customer Service, Answering Phones, Call Center, Microsoft Office 2007, Microsoft Access, HRIS Database Management
Education
University of Phoenix 2005 — 2007
Bachelor of Science (B.S.), Business Management, 3.0
Eastern Arizona College 2004 — 2005
Business Certificate, Business/Commerce, General, 3.0
Mesa Community College 2003 — 2005
Associate's degree, General Studies, 3.0
AT&T April 2012 - Present
T-Mobile August 2003 - February 2012
T-Mobile March 2002 - August 2003
Skills
Sales Operations, Customer Service, Retail, Trade Shows, Promotions, Training & Development, Event Planning, Developing Client..., Marketing Communications, Direct & Indirect Sales, Wireless, Sales, Contract Negotiation, Employee Training, Team Building, Sales Management, CRM, Leadership, Sales Process, Business Development, Telecommunications, Selling, Cold Calling, Marketing, B2B, Merchandising, Recruiting, Product Marketing, Direct Sales, Training, Salesforce.com, Networking, Sales Presentations, Customer Satisfaction, Customer Retention, Solution Selling, Customer Experience, Strategic Partnerships, Cellular Communications
Education
University of Central Florida 2000 — 2003
Bachelor of Business Administration, Marketing
Brevard Community College 1998 — 2000
Associate of Science (A.S.), Computer-Aided Drafting and Technology
Brevard Community College 1998 — 2000
Associate of Arts, Business
Sizzling Platter, LLC February 2015 - Present
Lanyon May 2013 - January 2015
H&R Block August 2011 - April 2013
Schiff Nutrition International May 2012 - February 2013
Baker Machinery, Inc. February 2010 - May 2012
AT&T February 2011 - August 2011
Pima School District January 2010 - May 2010
Skills
Network Administration, Active Directory, Network Security, Technical Support, Networking, Hardware, Servers, Windows 7, Windows Server, OS X, Operating Systems, Microsoft Exchange, Help Desk Support, Remote Desktop, DHCP, VPN, VMware, DNS, Integration, Routers, Disaster Recovery, Group Policy, Symantec Endpoint..., Troubleshooting, Windows Vista, Process Improvement, Cisco Routers, Firewalls, LAN-WAN, Workstations, Antivirus, Server Administration, Norton Ghost, Computer Repair, Java, XHTML, JavaScript, Computer Hardware
Education
Western Governors University 2013 — 2015
Bachelor of Science (B.S.), IT - Software Emphasis
Eastern Arizona College 2008 — 2010
Computer Information Specialist AAS, Computer and Information Sciences and Support Services, 3.53
AT&T April 2015 - Present
AT&T January 2011 - March 2015
AT&T March 2010 - December 2010
AT&T November 2008 - February 2010
AT&T July 2007 - October 2008
AT&T October 2006 - June 2007
AT&T January 2004 - September 2006
AT&T June 2000 - December 2003
AT&T August 1998 - May 2000
Skills
Telecommunications, Wireless, Direct Sales, Solution Selling, Customer Retention, Sales Management, Product Marketing, Sales Operations, Sales Execution, Technical Support, Workforce Management, Compliance Training, Customer Satisfaction, Management, Leadership, Mobile Devices, Retail, Sales, Training, VoIP
Education
Pace University 2011 — 2014
Bachelor's Degree, Professional Technology Studies (Telecommunications Concentration), 3.83 GPA
Eastern Florida State College 2009 — 2010
AA, General Education
AT&T November 2010 - Present
AT&T June 2007 - November 2010
AT&T July 2003 - June 2007
Edward Jones November 1996 - July 2003
Skills
Risk Management, Compliance, Financial Analysis, Forecasting, Credit Policy, Fraud Detection, Credit Scoring, Credit Risk, Strategic Planning, Business Strategy, Strategic Partnerships, Credit, Analysis, Business Process..., Management
Education
Webster University 1999 — 2001
MBA, Finance
Eastern Illinois University 1994 — 1996
BS, Finance
Southwest Flooring Direct Inc September 2007 - Present
Consolidated Communications October 2003 - August 2007
AT&T January 2001 - May 2002
United States Air Force March 1991 - July 1994
Skills
Carpet, Residential Homes, Flooring, Contractors, Tiles, Laminating, Hardwood, Sales
Education
East Tennessee State University 1989 — 1997
B.S., Marketing
Looking a Senior Program Manager/Director level position as my next professional opportunity July 2014 - Present
Holy Spirit Catholic Church April 2010 - Present
Albert L. Feliu PMP & Associates LLC December 2008 - Present
Cox Communications March 2015 - April 2015
AT&T Real Yellow Pages January 2008 - January 2009
AT&T Advertising & Publishing January 2007 - December 2007
AT&T Real Yellow Pages May 2006 - December 2006
AT&T July 2003 - April 2006
AT&T March 2000 - June 2003
BellSouth Corporation October 1998 - February 2000
Skills
Financial Analysis, Budgeting, PMP, Program Management, Vendor Management, PMO, Project Portfolio..., Business Process..., Process Improvement, Cross-functional Team..., Resource Management, MS Project, PMI, Change Management, IT Management, Business Management, PMBOK, Requirements Analysis, Certified Project..., Strategic Business, Market Planning, Project Execution, Project Planning, Strategic Planning, IT Service Management, Budget Management, Mentoring, Visio, Budgets, Project Management, Management, Management Consulting, Strategy, Human Resources, Sales Operations, Risk Management, Team Leadership, Telecommunications, Integration, Enterprise Software, Recruiting, Team Building, Leadership, Business Intelligence, Security, Call Centers, CRM, Disaster Recovery, Sales, Business Analysis
Education
Keller Graduate School of Management of DeVry University 2001 — 2007
Masters, Joint Degrees: Project & Telecommunications Management, 3.60/4.00 GPA
University of Phoenix 1996 — 2000
Masters of Arts in Organizational Management, Human Resources Management and Services, 3.88 / 4.00 GPA Cumlative
University of Hartford 1990 — 1992
MBA, Finance, 3.39/4.00
United States Air Force Academy 1980 — 1984
International Affairs, Engineering Concentration
Eastern Connecticut State University 1978 — 1980
Associates, Political Science and Government
Trumbull High School 1975 — 1978
Diploma, University Prep
AT&T March 2013 - Present
Sears Holdings Corporation October 2010 - March 2013
Skills
Customer Service, Retail, Inventory Management, Management, Leadership, Team Building, Microsoft Word, Merchandising, PowerPoint, Microsoft Office, Sales Management, Team Leadership, Customer Satisfaction, Store Management, Teamwork, Time Management, Strategic Planning, Visual Merchandising, Coaching, Training, Operations Management
Education
Eastern Gateway Community College 2010 — 2013
N/A, Interpersonal and Social Skills
Staples December 2011 - Present
AAR Airlift Group April 2011 - December 2011
United Space Alliance June 2008 - October 2010
Lockheed Martin June 2010 - July 2010
Realty Professionals of America, LLC November 2004 - November 2009
Principle Mortgage Lending January 2006 - January 2008
HomeBanc Mortgage January 2002 - February 2005
CIBER January 2000 - July 2002
AT&T June 1994 - December 1999
United States Navy November 1986 - June 1993
Skills
Aerospace, Aircraft, Integration, Real Estate, Spacecraft, Configuration Management, Product Development, Test Equipment, Testing, Software Documentation, Engineering, Program Management, Electronics, Troubleshooting, Space Systems, Account Management, Sales Management, Salesforce.com, Direct Sales, B2B Marketing Strategy, New Business Development, Business Development
Education
Baker School of Aeronautics 2010 — 2010
Airframe and Powerplant certificated, Avaition
Eastern Florida State College
Business Administration and Management, General
Merritt Island High School
Allergy Partners P.A. March 2014 - Present
AT&T November 2012 - December 2013
Sears Holdings Corporation October 2008 - October 2012
Target June 2007 - September 2008
Skills
Outstanding..., Communication, Customer Service, Project Management, Organizational..., Leadership, Long Term Relationship..., Skilled Multi-tasker, Vendor Management, Sales, Telecommunications, Phone System..., Networking, B2B, Public Speaking, Time Management, Microsoft Excel, Contract Management, Contract Negotiation, Microsoft Word, PowerPoint, Social Media, Online Social Networking, Social Networking
Education
University of Central Florida 2010 — 2013
Bachelor's Degree, Interpersonal and Organizational Communication
Eastern Florida State College 2008 — 2010
Associate's Degree
Squid Lips Bar and Grill December 2007 - Present
Food For The Poor April 2014 - August 2014
Public Storage November 2012 - October 2013
Carnival Cruise Lines February 2013 - August 2013
AT&T January 2011 - January 2012
Target October 2005 - November 2007
Skills
Can type 75 WPM, Excellent Communication..., Microsoft Office, Customer Service, Sales, Microsoft Excel, Access, Retail, Customer Satisfaction, Logistics, Time Management, Inventory Management, Process Scheduler, Training, Data Entry, Outlook, Communication, Sales Operations, Management, Teamwork
Education
University of Central Florida 2011 — 2012
Bachelor of Arts (B.A.), Organizational Communication, General
Eastern Florida State College 2008 — 2011
Associate of Arts (A.A.), General Studies
University of South Florida
English; Creative Writing
AT&T Mobility August 2011 - Present
Blackwell Consulting Services 2011 - August 2012
Better Boys Foundation October 2010 - January 2011
1160 S. Michigan 2005 - 2009
Expo Design Center 2004 - 2005
LILA INTERNATIONAL 2001 - 2004
TELENISUS CORPORATION 2000 - 2001
AT&T 1997 - 2000
AT&T January 1996 - January 1997
AT&T January 1994 - January 1996
Skills
Cross-functional Team..., Marketing Strategy, Business Development, Social Media Marketing, CRM, Project Management, Program Management, Product Management, Strategy, New Business Development, Marketing, Social Media, Account Management, Management, Sales Management, Leadership, Sales
Education
Illinois Institute of Technology
Masters; MBA) Stuart School, Business Administration; Business
Eastern Illinois University
Bachelor of Science
Chicago Career Tech
Building Bridges from Manufacturers to Customers November 2013 - Present
AT&T 2010 - 2013
AT&T December 1999 - June 2008
Sprint PCS June 1999 - September 1999
Essex Group, Inc December 1997 - September 1998
Northern Telecom Inc., Cable Group Div. November 1990 - June 1995
Skills
Product Management, Cross-functional Team..., Project Management, Product Development, Operations Management, Program Administration, Relationship Builder, National Distribution..., Strategic Vendor..., Product Incentive..., Logistical Management, Educational Training..., Co-Op Funding, Material Stocking..., Mutual Growth Programs, Product Portfolio..., Cooperative Alliance..., Client-Driven..., Innovative Business..., Contract Negotiations, Materials Management..., Joint Market Planning, Leadership, Contract Negotiation, Analysis, Logistics Management, Product Marketing, Supply Management, Sales, Management, Team Building, Program Management, Negotiation, Strategy, Vendor Management, Marketing Strategy, Pricing
Education
Eastern Illinois University
MBA, Business Administration
Quincy University
BS, Business Management
Century 21 Ocean November 2014 - Present
CB Premier Properties & Investments October 2009 - Present
Business Web Solutions Consultant 2007 - Present
Tropical Realty of Suntree October 2013 - November 2014
Housing Market Realty April 2012 - October 2013
AdFactor, Inc. May 2011 - September 2011
AT&T December 2007 - December 2010
Michael R. Wiedmann Industries Inc. January 2001 - November 2008
Skills
Real Estate Investment, Real Estate Investor, Real Estate Transactions, Real Estate Negotiation, Real Estate, Online Marketing, Marketing Strategy, Market Analysis, Marketing Communications, Direct Marketing, Email Marketing, Mobile Technology, Technology Planning, Technology..., Technology Integration, Mobile Marketing, Mobile Devices, Web Design, Web Development, Web 2.0, Web Services, Website Development, Social Media, Social Networking, Social Media Marketing, Digital Marketing, Digital Media, Investment Properties, New Business Development, Sales Management, Marketing, Sellers, Sales, Property, Lead Generation, Referrals, Investors
Education
Brevard Community College 2001 — 2003
Business, Psychology and Communication
Rome Smith & Lutz Government Relations October 2014 - Present
Self Employed February 2014 - October 2014
AT&T January 2000 - January 2014
SNET Personal Vision, Inc. January 1996 - January 2000
SNET Multi-Media, Inc. January 1993 - January 1996
Skills
Nonprofits, Fundraising, Government, Sales, Program Management, Budgets, Marketing, International Relations, Wireless, Telecommunications, Community Development, Public Speaking, Analysis, Public Policy, Start-ups, Public Relations, Community Outreach, Strategic Planning
Education
Eastern Connecticut State University
MS, Organizational Management
University of Massachusetts, Amherst
BA, Cultural Anthropology
Quinebaug Valley Community College
Associate of Arts (AA)
Woodstock Academy
High School Diploma
Wallace Imports of Bristol July 2013 - Present
AT&T March 2012 - June 2013
Verizon Wireless September 2009 - January 2012
Skills
Wireless, Telecommunications, Direct Sales, Solution Selling, VoIP, Managed Services, Customer Retention, Mobile Devices, Call Centers, Customer Experience, Unified Communications, Sales Operations, Customer Satisfaction, Cellular Communications, Account Management
Education
Holston Institute of Massage Therapy 2005 — 2006
East Tennessee State University 2003 — 2005
Brevard County Schools July 2003 - Present
Robert Burton Associates, Ltd. February 1988 - May 1996
AT&T February 1977 - February 1987
Skills
ESOL Certified, Kindergarten-6 Grade..., Endorsement in Autism..., Teaching, Elementary Education, Special Education, Classroom Management, Lesson Planning, Differentiated..., K-12, Classroom, Training, Literacy, Customer Service, Smartboard, Instructional Technology, Team Building, Sales, Leadership
Education
University of Central Florida 2001 — 2006
Master's degree, Special Education and Teaching
Brevard Community College 1999 — 2001
Associate of Arts (A.A.), Special Education and Teaching
Oracle December 2012 - February 2015
Oracle October 2011 - December 2012
DNI Properties, INC February 2011 - August 2011
University of Missouri - St. Louis August 2010 - August 2011
IBM November 2007 - May 2010
AT&T January 2006 - November 2007
AT&T January 2006 - May 2006
SBC May 2005 - August 2005
Education
University of Missouri-Saint Louis 2010 — 2011
Master of Science
University of Missouri-Saint Louis 2009 — 2011
Master of Business Administration
Eastern Illinois University 2002 — 2005
Bachelor of Science in Business
AT&T September 1998 - Present
Skills
Account Management, Sales, Microsoft Office, Telecommunications, Vendor Management, Advertising, Troubleshooting, Team Building, Sales Management, Wireless, Team Leadership, Customer Satisfaction, Call Centers, Customer Experience, Cross-functional Team...
Education
Eastern Arizona College 1995 — 1998
AT&T 1988 - Present
Skills
Telecommunications, Co-location, T1, Vendor Management, VoIP, IP, Wireless, Managed Services, Network Design, Ethernet, MPLS
Education
Eastern Connecticut State University
Windham Regoinal Vocational Technical School
Electronics
Sarkor BBB LLC April 2015 - Present
ADT September 2013 - Present
Coldwell Banker/NRERG June 2003 - Present
Options By Design November 2007 - January 2012
AT&T January 2002 - May 2003
AT&T Business Services January 2000 - January 2002
AT&T Business Services January 1997 - January 2000
AT&T Business Services January 1995 - January 1997
AT&T Business Services January 1993 - January 1995
Skills
Sales Management, Financial Analysis, Market Analysis, Property Management, Business Analysis, Payroll, Office Management, Accounts Receivable, Customer Relations, Account Management, Billing, Contract Negotiations, Consultative Selling, Vendor Management, Negotiation, Solution Selling, Competitive Analysis, Customer Service, CRM, Leadership, Selling, Contract Negotiation, Strategy, Telecommunications, Invoicing, Start-ups, Sales Operations, Training, Management, Sales Manager, Customer Satisfaction, Business Development, B2B, Sales, Cross-functional Team...
Education
Eastern Connecticut State University 1979 — 1983
B.S, Public Policy and Government
Joel Barlow H.S.
Frontier Communications October 2014 - Present
AT&T June 2012 - Present
FTS USA February 2012 - June 2012
Charter Communications May 2002 - January 2012
Skills
Cabling, Computer Hardware, Customer Satisfaction, Broadband, Customer Service, DOCSIS, Ethernet, Fiber Optics, Management, Troubleshooting, Telecommunications, VoIP, IP, Telephony, Routers, Routing, Sales, Software Installation, Technical Support, Wireless
Education
E.O. Smith High School
vocational agriculture
Eastern Connecticut State University
computer science and criminology
ITT subcontractor July 2015 - Present
ATT June 2014 - Present
Idaho State University May 2012 - Present
Idaho National Laboratory May 2012 - August 2012
Eastern Idaho Technical College August 2011 - May 2012
US Navy May 1983 - September 1984
Skills
Electronics Technology, Electrical..., PLC, Digital Electronics, Soldering, PLC Programming, Control Systems Design, Electronics, Power Electronics, Instrumentation, Calibration, PLC Allen Bradley, Electronic Circuit..., PID tuning, Rosemount, HART, RS Logix, SCADA, Avionics, Boolean Logic, Mathematics, Microsoft Excel, PowerPoint, VFD, Motor Control, PLC Ladder Logic, Ladder Logic, Engineering, Electro-mechanical, Maintenance & Repair, Process Control, Labview, Electrical Engineering, Microsoft Office, Customer Service, Troubleshooting, Leadership, Public Speaking
Education
Idaho State University 2012 — 2014
Associate’s Degree, Industrial Engineering
Idaho State University 2012 — 2013
Associate of Applied Science (AAS), Instrumentation Technology/Technician
Eastern Idaho Technical College 2011 — 2012
Certificate, Energy Systems Technician, B
WBParts, Inc. January 2011 - Present
JPMorgan Chase & Co. January 2008 - January 2011
AT&T January 2003 - January 2007
Skills
Aerospace, Program Management, Contract Negotiation, Aviation, Operations Management, Procurement, Management, Supply Chain Management, Process Improvement, Negotiation, Aircraft, Government Contracting, Earned Value Management, Logistics, Supply Management, ITAR, FAR, DCAA, Government Procurement, Defense Contracting, Non-disclosure..., Revisions, AS9102, ISO 9001
Education
Eastern Florida State College 2000 — 2002
Associate of Arts (AA), 3.5
Eau Gallie High School 1997 — 2000
High School Diploma, 3.6
Keller Williams Realty Fox Valley March 2015 - Present
AT&T January 2011 - July 2014
AT&T October 2008 - October 2010
AT&T 2006 - 2008
National Tire and Battery June 1995 - May 1999
Skills
Managed Services, Leadership, Telecommunications, Long Distance, Solution Selling, Account Management, Wireless, Selling, Data Center, Sales, VoIP, Strategic Partnerships, Co-location, Direct Sales, Training, Forecasting, Unified Communications, New Business Development, Sales Operations, Telephony, MPLS, Cross-functional Team..., Sales Process, Call Centers, Customer Retention
Education
Regis University 2002 — 2003
Masters, Business Administration
Keller Graduate School of Management of DeVry University 2001 — 2003
NA, MBA
Eastern Illinois University 1990 — 1993
B A History, History/Teaching Certification
Air Products January 2014 - Present
Goodwin College June 2012 - June 2013
AT&T May 2011 - June 2012
ConnectiCare September 2008 - April 2011
Skills
Insurance, Health Insurance, Managed Care, Medicare, Marketing Communications, Healthcare, Commercial Insurance, Process Improvement, Microsoft Excel, Account Management, Medicaid, Strategic Planning, Analytics, Claim, Higher Education..., Outstanding..., Interviewing Skills, Organization &..., Sales Management, Customer Service, Sales
Education
Eastern Connecticut State University 2001 — 2006
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
Eastern Connecticut State University
Public Relations, Advertising, and Applied Communication
Nationwide Power 2015 - Present
Charter Communications August 2014 - February 2015
Washington State Department of Corrections 2012 - 2014
Verizon Wireless 2012 - 2012
AT&T 2009 - 2011
Columbia Basin Satellite 2009 - 2009
Amazon 2008 - 2009
World of Sinks 2007 - 2008
CLS Mortgage 2006 - 2007
Skills
Creative Problem Solving, Communication, Multilingual, Team Leadership, Interpersonal Skill, Customer Service, Public Speaking, Public Relations, Leadership, Strategic Planning, Critical Thinking, Negotiation, Consulting, Multi Tasking, Team Building, Patience, Social Media, Business Ethics, Management, Recruiting, Training, Marketing, Networking, Relationship Management, Customer Retention, Sales, Microsoft Office, Customer Satisfaction, Sales Management, Direct Sales, Sales Process, Customer Experience, Customer Acquisition, Point of Purchase, Microsoft Word
Education
Eastern Arizona College
General Studies, Business/Marketing, & Psychology
General Motors Financial December 2006 - Present
Fujitsu November 1999 - December 2006
Anixter December 1998 - November 1999
AT&T May 1995 - November 1998
Skills
SAS, Econometrics, Predictive Analytics, Time Series Analysis, Statistical Modeling, Financial Modeling, Data Mining, Predictive Modeling, Statistics, Quantitative Analytics, SAS programming, Stata, R, Economics, Product Marketing, Segmentation, Risk Management, Business Strategy, Eviews, Econometric Modeling, Economic Modeling, Product Forecasting, Business Intelligence, Product Development, JMP, Stress Testing, Financial Econometrics, Product Life Cycle, Scenario Analysis, Demand Forecasting, Pricing, Scenario Planning, Economic Forecasting, Strategic Planning, Bloomberg
Education
The Johns Hopkins University 2010 — 2014
University of Illinois at Urbana-Champaign 2008 — 2010
The University of Texas at Dallas 2004 — 2006
MSAE
Eastern Illinois University 1992 — 1996
BS
Marian Catholic High School 1988 — 1992
CVS Health 2014 - Present
AT&T August 2009 - November 2012
Skills
Medical Billing and..., Phlebotomy, Medical Records, EHR, Microsoft Office
Education
Eastern Gateway Community College 2013 — 2015
Associate's degree, Allied Health and Medical Assisting Services
US Cellular January 2014 - Present
US Cellular May 2009 - January 2014
U.S. Cellular September 2007 - May 2009
AT&T April 2007 - September 2007
Verizon Wireless September 2005 - May 2007
Nextel December 1997 - September 2005
Skills
Customer Experience, Strategic Planning, CRM, Sales Management, Customer Retention, Team Building, Marketing Strategy, Leadership, Sales Operations, Sales, B2B, Retail, Building Relationships, Sales Process, Wireless, Training, Contract Negotiation, Microsoft Exchange, Lead Generation, Selling, Cross-functional Team..., 4G, Customer Satisfaction, Business Development, Mobile Applications, Business Planning, Work Orders, Cellular Communications, Direct Sales, Transportation, Core Java, Account Management, Mobile Data, Team Management, Telecommunications, Mobile Devices, Team Leadership, Recruiting, Strategic Partnerships, Manufacturing, Channel, New Business Development, Professional Services, Time Management, VoIP, Customer Service, Sales Presentations, Negotiation, Call Center, Cold Calling
Education
Eastern Florida State College 1986 — 1990
AS, General Education
Eastern Florida State College 1986 — 1990
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
AT&T June 2014 - Present
DICK'S Sporting Goods August 2007 - June 2014
Kmart Corporation June 2006 - August 2007
Skills
Cashiering, Customer Experience, Customer Satisfaction, Customer Service, Management, Merchandising, Microsoft Office, Microsoft Word, Sales
Education
East Tennessee State University 2007 — 2016
Bachelor's degree, Psychology
Vodafone Global Enterprise September 2015 - Present
Vodafone Global Enterprise November 2012 - Present
Total Communications December 2011 - October 2012
AT&T April 2011 - December 2011
Stay Home, Inc December 2009 - April 2011
Computershare December 2004 - November 2009
American Skandia/Prudential April 2002 - December 2004
Staples Communication August 2000 - October 2001
Skills
CRM, Business Development, Training, Telecommunications, Management, Project Management, New Business Development, Leadership, Sales, Strategy, Strategic Planning, Selling, Start-ups, Business Analysis, Customer Service, Change Management
Education
Eastern Connecticut State University 1994 — 1997
BS, Physical Education
AT&T March 2003 - December 2014
Skills
Management, Customer Service, Sales, Account Management, Process Improvement, Leadership, Microsoft Excel, Team Building, Budgets, Analysis
Education
East Tennessee State University 2014 — 2018
Bachelor's Degree, Information Technology
Science Hill High School 1996 — 2000
GE, General Studies
Dutch Oil Company, Inc. & Dutch Propane, LLC March 2009 - Present
Nason Marketing Solutions, LLC March 2009 - February 2011
Norwich Printing Co. August 2003 - March 2009
AT&T July 2001 - August 2003
U.S. Army July 1995 - November 2000
Skills
Social Media, Strategic Planning, B2B, Event Planning, Marketing, Marketing Strategy, Brochures, Small Business, Sales Management, Social Media Marketing, Event Management, Team Building, Public Speaking, Customer Service, Contract Negotiation, Negotiation, New Business Development, Budgets, Sales, Advertising, Marketing Communications, Leadership, Online Marketing, Time Management, Trade Shows, Entrepreneurship, Social Networking, Customer Satisfaction
Education
Eastern Connecticut State University
Three Rivers Community College
AT&T May 2015 - Present
AT&T September 2013 - Present
AT&T July 2007 - September 2013
MetroPCS September 2009 - November 2011
Skills
Retail Sales, Customer-facing, Customer-focused Service, Sales Management..., Teamwork, Clear & Concise..., Leadership, Management, Training, Sales Management, Sales, Merchandising, Marketing Strategy, Customer Service, Sales Operations, Account Management
Education
Eastern Center for Arts and Technology 2004 — 2005
Certificate of Completion, Computer Networking Administration
Upper Moreland High School 2003 — 2005
Diploma
Northrop Grumman Corporation February 2015 - Present
Starbucks January 2013 - January 2015
AT&T June 2014 - October 2014
Panera Bread March 2006 - August 2010
Skills
Economics, Financial Economics, Business Strategy, Marketing Strategy, Financial Analysis, Data Analysis, Microsoft Office
Education
University of Florida 2010 — 2012
Bachelor of Science (BS), Food and Resource Economics
Brevard Community College 2009 — 2010
Associate of Arts (AA), General Studies
AT&T January 2012 - October 2013
AT&T January 2011 - January 2012
International Travel September 2009 - December 2010
Dexterra, Inc. (acquired by Antenna Software and now by Pegasystems) January 2008 - August 2009
Dexterra, Inc. (acquired by Antenna Software and now by Pegasystems) September 2006 - December 2007
Dexterra, Inc. (acquired by Antenna Software and now by Pegasystems) May 2003 - August 2006
Nielsen Mobile (formerly Telephia) 2002 - 2003
Riversoft Software (now IBM) June 2000 - October 2001
AT&T Business Solutions June 1998 - January 2000
Skills
Strategic Partnerships, Business Development, Account Management, Product Management, Energy, Solution Selling, Enterprise Software, SaaS, Mobile Devices, Channel, Mobile Applications, Cross-functional Team..., Sales, Telecommunications, Cloud Computing, Go-to-market Strategy, Salesforce.com, Strategic Planning, Partner Management, Start-ups, Direct Sales, CRM, Strategy, Integration, Selling, Program Management, Business Intelligence, Sales Operations
Education
Eastern Illinois University
BA, Business Communications
Carma Social Partners 2011 - Present
Public Broadcasting Service 2012 - 2013
Terralever January 2012 - October 2012
Limelight Networks 2009 - January 2012
Tribune Media Services 2007 - 2009
Viacom 2006 - 2007
AT&T 2004 - 2006
Education
Eastern Illinois University 1998 — 2001
Bachelors, Communications
AT&T September 2015 - Present
Canon Business Process Services January 2013 - September 2015
Walmart October 2012 - January 2013
Canon Business Process Services (Formerly Oce Business Process Services) May 2011 - August 2012
Skills
Time Management, Telephone Skills, Scanners, Customer Service, Microsoft Office, Data Entry, PowerPoint, Microsoft Word, Microsoft Excel, Team Building, Social Networking, Sales, Customer Satisfaction, Social Media
Education
Eastern Illinois University 2005 — 2010
Bachelor of Arts, Psychology
St. Joseph High School 2001 — 2005
Global Shop Solutions - ERP Software-Manufacturing April 2015 - Present
AT&T February 2011 - March 2015
GNC August 2007 - June 2010
Skills
4G, Solution Selling, Customer Satisfaction, Team Leadership, Management, Leadership Development, Leadership, Customer Service, Customer Retention, Strategic Planning, Team Building, Sales, Account Management, Telecommunications, Sales Operations, Wireless, Recruiting, Direct Sales, Time Management, Business Development, Sales Process, Marketing, Microsoft Office, Sales Management, Training, New Business Development, Cold Calling, Inventory Management, Customer Experience, Manufacturing, CRM, Negotiation, Microsoft Word, PowerPoint, Business Analysis, Social Networking, Project Management, Process Improvement, Microsoft Excel, ERP, Mobile Devices, Contract Negotiation, B2B, Marketing Strategy, Sales Presentations, Program Management, Coaching, Operations Management, Public Speaking, Product Development
Education
East Texas Baptist University 2005 — 2010
Bachelor's degree, Psychology
AT&T December 2012 - Present
AT&T January 2008 - December 2012
Strategic Staffing Solutions November 2005 - December 2007
Interactive Business Systems September 2004 - October 2005
Sapphire Technology February 2003 - September 2004
Aerotek/Onsite Companies January 2001 - December 2002
Skills
Technical Recruiting, Talent Acquisition, Cold Calling, Recruiting, Account Management, Vendor Management, Business Development, Sourcing, Telecommunications, Applicant Tracking..., Professional Services, Solution Selling, New Business Development, Information Technology, Sales, CRM, Strategy, Interviews, Temporary Placement, Networking, SaaS, Screening, Consulting, Contract Recruitment
Education
Eastern Illinois University 1998 — 2000
BA, Economics
AT&T February 2010 - Present
Matrix Resources April 2009 - February 2010
Nortel Networks October 2000 - March 2009
Storage Technology September 1997 - October 2000
Faneuil Inc. May 1994 - September 1997
Skills
VoIP, Integration, Cisco Technologies, Project Management, Routers, Engineering, Java, Testing, Visio, Data Center, Telecommunications, IP, Wireless, Software Documentation, Switches, Troubleshooting, Management, Process Improvement, Networking
Education
University of Alabama at Birmingham 2007 — 2009
MS Engineering, Information and Engineering Management
East Tennessee State University 1989 — 1994
BS, Computer Science
SolarWinds April 2012 - Present
SolarWinds February 2007 - April 2012
Level 3 Communications January 2006 - February 2007
Sapphire Technologies Austin, TX October 2004 - January 2006
Strategic Staffing Solutions March 2004 - October 2004
AT&T September 1997 - June 2003
Skills
CCNA, Operating Systems, Solarwinds, Troubleshooting, Network Security, Routers, DHCP, Switches, WAN, Cisco Technologies, TCP/IP, DNS, OSPF, IP, Network Administration, Networking, Windows Server
Education
University of West Florida 1995 — 1997
Bachelor of Science (B.S.), Computer Science
Brevard Community College 1993 — 1994
Associate of Arts (A.A.), Pre Engineering
County of Marin March 2009 - Present
PC Guardian October 1999 - March 2009
AT&T April 1999 - October 1999
American Academy of Ophthalmology October 1997 - March 1999
AT&T (formerly Pacific Bell) October 1996 - October 1997
Skills
Employee Relations, Employment Law, Workforce Development, Organizational Change, Corporate Communications, Recruiting, Change Management, Organizational..., Leadership, Nonprofits, Business Strategy, Human Resources, Talent Management, Leadership Development, Strategy, Employee Engagement, Team Building, Employee Training, Research, Applicant Tracking..., Program Management, Policy, Benefits Administration, Executive Coaching, Interviews, Management, Onboarding, Payroll, Strategic Planning, Temporary Placement, Succession Planning, Training, Workshop Facilitation, Performance Management, Public Speaking
Education
Eastern Illinois University
Bachelor of Science
University of Illinois at Urbana-Champaign
Master, Social Work
Super Duper Publications October 2014 - Present
Verizon Wireless April 2013 - October 2014
Charter Communications May 2010 - April 2013
Walgreens December 2007 - May 2010
Highlands Fellowship Church September 2006 - October 2007
at&t September 2002 - October 2007
Sea Safety & Survival, Inc. July 2000 - July 2001
Skills
Microsoft Office, Customer Service, Leadership, Social Networking, Social Media, Microsoft Excel, Event Management, Customer Satisfaction, Customer Retention, Inventory Management, Management, Merchandising, Microsoft Word, Retail, Sales, Sales Management, Time Management, Training, Troubleshooting, PowerPoint, Team Building, Outlook, Budgets, Strategic Planning, Technical Support, Data Analysis, Customer Experience, OS X, Windows 7, Telecommunications, Information Technology
Education
East Tennessee State University 1993 — 1997
Bachelor of Science (B.S.), Psychology
Virginia Highlands Community College 1990 — 1993
Associate of Arts and Sciences (A.A.S.), Radiologic Technology/Science - Radiographer
Dell SecureWorks September 2009 - Present
National Singles Association 2007 - 2008
LexisNexis 2000 - 2008
AT&T October 1997 - April 2000
Skills
Business Intelligence, Data Warehousing, Program Management, Management Consulting, Strategic Planning, IT Strategy, Network Security, Security As A Service, Security Audits, Storage Virtualization, Virtualization, Network Redesign, Data Center Architecture, Data Center Relocation, Data Center management, Business Strategy, Data Center, SDLC, Analysis, Infrastructure..., Security, Disaster Recovery, Databases, Software Development, PMP, Strategy, Security as a Service
Education
University of Georgia - Terry College of Business 2005 — 2007
Master of Business Administration (MBA)
East Tennessee State University 1994 — 1997
MS, Computer Science
Govt. College of Engineering, Goa, India 1985 — 1990
B.E., Civil Engineering
Don Bosco High School
UPenn Wharton Coursera
UPenn Wharton Coursera
UPenn Wharton Coursera
UPenn Wharton Coursera
UPenn Wharton Coursera
UPenn Wharton Coursera
Global Capacity February 2012 - Present
Global Capacity January 2011 - February 2012
Global Capacity 2008 - 2011
Vanco Direct USA, LLC June 2007 - November 2008
Sears Holdings Corporation April 2006 - June 2007
AT&T June 1997 - April 2006
MCI August 1994 - June 1997
Skills
Vendor Management, Telecommunications, Process Improvement, Strategy, Management, Contract Negotiation, Forecasting, Leadership, Product Management, Managed Services, Strategic Planning, Financial Modeling, Financial Analysis, Pricing, Analysis, Strategic Partnerships, Cross-functional Team..., CRM, Project Management, Finance, Team Leadership, Analytics, Wireless, Procurement, Business Development, Start-ups, SaaS, Program Management, Data Analysis, P&L Management, Business Strategy, Competitive Analysis, Team Building, Negotiation, Change Management, Recruiting, Networking, Marketing, Problem Solving, Business Analysis, Integration, Telecom Expense..., Optimization, Business Case Production, Business Intelligence
Education
Eastern Illinois University
Bachelor of Science, Finance
Providence Health & Services August 2007 - Present
AT&T 1999 - 2007
Cingular Wireless 2004 - 2006
AT&T Wireless 2002 - 2004
AT&T Wireless 1999 - 2002
PACCAR 1995 - 1999
Skills
Enterprise Architecture, Security, Identity Management, SDLC, Network Security, SOA, HIPAA, Vendor Management, Architecture, IT Strategy, Integration, Information Security, Cloud Computing, Enterprise Software
Education
University of Washington 2002 — 2004
M.S., Computer Science and Engineering
Eastern Connecticut State University 1990 — 1994
B.S., Computer Science
Eastern Connecticut State University 1990 — 1994
B.A., Mathematics
AT&T October 2008 - Present
AT&T November 2005 - Present
AT&T June 2004 - Present
Skills
VoIP, Wireless, Telecommunications, Network Design, Vendor Management, Unix, Visual Basic, VMware, COBOL, JCL, Cloud Computing, Network Architecture, Project Management, PMP
Education
Eastern Illinois University 2000 — 2004
Bachelor of Science (B.S.), Computer Information Systems
ATT January 2015 - Present
ASAP IT support & solutions March 2014 - November 2014
Bank of America May 2013 - October 2013
Bank of America January 2010 - October 2013
Bank of America January 2009 - October 2009
CSI-Labs September 2008 - December 2008
Bank of America April 2008 - September 2008
Converys July 2007 - March 2008
Blue Cross Blue Shield of South Carolina April 2006 - July 2007
Optima Technology Partners March 2005 - April 2006
Skills
Business Analysis, SDLC, Vendor Management, Quality Assurance, SharePoint, Integration, Leadership, PMO, Management, Strategy, Project Management, Business Process..., Process Improvement, PMP, Outsourcing, Project Planning, Requirements Analysis, Program Management, Software Project..., Testing, Visio, Consulting, Project Portfolio..., Change Management
Education
Rollins College
BS Math/CS
Eastern Florida State College 1981 — 1982
AS/EE, Electronic Engineering
AT&T July 2008 - Present
AT&T July 2000 - May 2008
AT&T July 2000 - 2008
Education
Eastern Connecticut State University
NTT America March 2014 - Present
AT&T May 2012 - March 2014
Telcordia Technologies (Now part of Ericsson) August 2000 - May 2012
Telcordia Technologies August 2000 - May 2012
Telcordia Technologies August 2000 - May 2012
Waubonsee Community College January 1999 - January 2001
Copley Newspapers January 1999 - January 2001
Illinois College of Emergency Physicians January 1995 - January 2000
MetLife, Great Lakes Head Office January 1988 - January 1995
Skills
Lead Management, Eloqua, B2B, Marketing Management, Social Media Marketing, Social Media, Demand Generation, Marketing Automation, Multi-channel Marketing, Online Marketing, Marketing, Product Marketing, Salesforce.com, Email Marketing, Lead Generation, Strategy, Digital Marketing, Strategic Partnerships, Management, Marketing Communications, Marketing Strategy, Product Management, CRM, Program Management
Education
Eastern Illinois University 1983 — 1987
Bachelor of the Arts degree, Journalism; Communications
Wabaunsee Community College
Frontier Communications October 2014 - Present
Quinnatissett Country Club October 2014 - Present
CorePlus Federal Credit Union 2012 - Present
CorePlus Federal Credit Union 2012 - Present
American Red Cross 1997 - Present
Benevolent and Protective Order of Elks, #574 April 2012 - April 2015
AT&T January 1987 - October 2014
Skills
Project Planning, Process Improvement, Training, Leadership, Customer Service, Customer Satisfaction, Telecommunications, Account Management, Project Management, Team Building, Forecasting, Contract Negotiation, Strategic Planning, Microsoft Office, Negotiation, Analysis, Emergency Management, Sales, Microsoft Excel, Performance Management, New Business Development, Coaching, Change Management, Employee Relations, Financial Analysis, Team Leadership, Troubleshooting, Supervisory Skills, PowerPoint, Business Analysis, Public Speaking, Microsoft Word, Program Management, Contract Management, Operations Management, Leadership Development, Six Sigma Green Belt, SpeedReading People, Safety Management..., OSHA Trainer
Education
Eastern Connecticut State University 1985 — 1988
Quinebaug Valley Community College
Associate's degree in progress, Business Administration and Management, General
Marianapolis
Teradata May 2012 - Present
Teradata August 2006 - May 2012
NCR/Customer Services Division 1994 - 2006
NCR 1990 - 2006
AT&T 1981 - 1994
Skills
Data Warehousing, Program Management, Technical Support, Business Intelligence, Service Delivery, Cloud Computing, SQL, Enterprise Software, Vendor Management, Unix, Virtualization, Linux, Enterprise Architecture, Data Center, IT Service Management, Solution Architecture, Disaster Recovery
Education
Eastern Illinois University 1967 — 1969
AT&T March 2015 - Present
Crowne Plaza Atlanta Midtown June 2014 - January 2015
Melia Hotel Atlanta April 2011 - June 2014
AT&T January 2009 - April 2011
The Georgian Terrace Hotel May 2005 - August 2008
Crowne Plaza Ravinia September 2002 - September 2004
Crowne Plaza Atlanta Buckhead March 2002 - September 2002
Embassy Suites Atlanta Airport January 2001 - November 2001
Crowne Plaza Ravinia 1996 - 1999
Crowne Plaza Resort Hilton Head 1992 - 1996
Skills
Hotels, Revenue Analysis, Hospitality Management, Hospitality, Budgets, Customer Service, Sales, Account Management, Income Statement, Hospitality Industry, Negotiation, Food, Front Office, Hotel Management, Management, Pre-opening, Yield Management
Education
University of Central Florida 1988 — 1990
Bachelor of Science, Hospitality Management
Eastern Florida State College 1986 — 1988
Associate, Hospitality Management
AT&T September 1998 - Present
Consolidated Communications January 1993 - March 1997
Education
Eastern Illinois University 1982 — 1986
BS, Marketing
Monmouth University July 2012 - Present
Brookdale Community College September 2008 - May 2012
Ocean County College September 2008 - May 2012
Avaya October 2000 - November 2004
Bell Laboratories January 1982 - October 2000
Lucent Technologies September 1996 - September 2000
AT&T January 1982 - September 1996
Skills
Software Development, C++, Java, C, Unix, Linux, CTI
Education
National Technological University 1992 — 1995
M.S., Computer Science
Thomas Edison State College 1990 — 1992
B.A., Computer Science
Brevard Community College 1978 — 1981
A.S., Computer Programming
Medtronic June 2014 - Present
AT&T January 2014 - June 2014
AT&T March 2010 - January 2014
Kitchen Magic January 2008 - March 2010
Mohegan Sun 2006 - 2008
Skills
Account Management, Customer Satisfaction, Telecommunications, Customer Experience, Sales Management, Retail, Sales, Marketing Operations, Sales Support Tools, Client Relations Skills, Customer Support, Account Executives, Wireless Management, Identifying Sales..., Strategic Sales Plans, Strategic Partnerships, Negotiation, Business to Business..., New Account Growth, Account Maintenance, Competitor Intelligence, Sales Operations, Management, Sales Process, Customer Service, Direct Sales, Leadership
Education
Eastern Connecticut State University 2001 — 2005
Bachelors, Maj: Communications, Min: Sports and Leisure Mgmt
AT&T 2014 - Present
Computer Sciences Corporation 2005 - 2014
Computer Sciences Corporation 2001 - 2005
BancTec June 2000 - June 2001
Inacom November 1997 - June 2000
United States Air Force October 1990 - June 1992
Skills
Cisco Technologies, Solaris, Network Engineering, Linux, Network Design, Networking, Routers, OSPF, EIGRP, WAN, Data Center, VPN, Perl, Cisco Nexus, Firewalls, Servers, DNS, Nagios, MRTG, MySQL, Cisco Wireless, High Performance..., Apache, Unix, OS X, Ntop, Mac OS X, NX-OS, Force10, F5 BigIP
Education
Eastern Connecticut State University 1995 — 2004
BSCS, Computer Science
Tedone Associates LLC October 2014 - Present
COPC April 2008 - September 2013
SNET/SBC/ATT April 1966 - March 2001
AT&T 1966 - 2001
Skills
Customer Service, Strategic Planning, Call Center, Microsoft Office, Marketing, Microsoft Excel, Inventory Management, Team Building, Telecommunications, Training, Human Resources, Public Relations, Microsoft Word, PowerPoint, Event Planning, Public Speaking, Team Leadership, Coaching, Retail, Management, Project Management, Negotiation, Nonprofits, Sales Management, Research, Process Improvement
Education
Eastern Connecticut State University 1965 — 1968
2 year, Education/Business
AT&T January 2015 - Present
BNY Mellon April 2008 - January 2015
Bank of New York October 2005 - April 2008
BNYMellon May 2005 - October 2005
Northrop Grumman IT August 2002 - May 2005
Skills
Troubleshooting, Project Management, Cisco Technologies, Cisco Routers, Firewalls, Security, BMC Remedy, ITIL Certified, LAN-WAN, Cisco Nexus, Visio and netViz for..., Cisco switches, LAN architectural..., T1’s, T3’s, ISDN and..., Siemon Certified Cabler, Data Center..., Manage inventory for..., Experience with data..., Ability to write..., Ability to set clear..., Strong MS Office..., Blade and HP Intel..., Routers, Vendor Management, Network Design, WAN, Disaster Recovery, Information Technology, Networking, System Deployment, Visio, Data Center
Education
University of South Florida 1978 — 1980
BA, Communications / marketing
Brevard Community College
Associate of Arts
University of South Florida
Bachelor of Arts (B.A.), Communications/Marketing
AT&T AVP - FinanceAT&TNovember 2012 - Present
SBC June 2004 - November 2012
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, Accounting, Managerial Finance, Mergers & Acquisitions, Finance, Corporate Finance, Process Improvement, Internal Controls
Education
Eastern Illinois University 1980 — 1984
Bachelor's degree, Accounting
Creative Channel Services October 2010 - Present
Walgreens 2013 - Present
CoaCoa Properties and Investments LLC 2012 - 2014
BBraithwaite And Associates January 2012 - December 2012
Market Star September 2010 - April 2012
Eastern Community Development Corporation May 2010 - September 2010
AT&T 2008 - 2009
Walmart August 1997 - January 2008
Skills
Problem Solving, Microsoft Office, Excel, Microsoft Excel, PowerPoint, Team Leadership, Customer Service, Public Speaking, Science, Laboratory Techniques, Cell Culture, Microscopy, Cellular Staining, Training, Healthcare, Business Development, Sales, Employee Relations, Recruiting, Start-ups, Team Building, Event Management, Project Planning, Quality Assurance, Retail, Account Management, Leadership Development, Teaching, Coaching
Education
Three Rivers Community College 2011 — 2011
Pharmacy Technician Certification Course, Healthcare
Three Rivers Community College 2003 — 2011
Associate in Science, August 2011, General Studies
Eastern Connecticut State University
Bachelor of Applied Science (B.A.Sc.), Cell Biology and Anatomy
AT&T July 1996 - Present
Skills
Telecommunications
Education
Eastern Connecticut State University 1984 — 1987
Bachelor of Science (B.S.), Business Administration and Management, General
Guardian Ad Litem 2012 - Present
Independant Contractor January 2009 - Present
AT&T 2008 - 2009
Berry Network, Inc. an AT&T Company October 2006 - December 2008
AT&T Advertising Solutions 1999 - 2008
BellSouth October 2001 - October 2006
AT&T Advertising & Publishing 1999 - 2005
Bellsouth Advertising (AT&T Advertising & Publishing Co) 1998 - 2004
BellSouth Advertising & Publishing Corp. 1996 - 1998
Skills
Sales Management, Management, Competitive Analysis, Leadership, Start-ups, Sales Operations, Sales, Advertising, Budgets, Negotiation, Strategic Planning
Education
Eastern Florida State College
BA, Communications, Business
AT&T November 2014 - Present
Diamondback CNC November 2012 - July 2014
Delaware North Companies May 2005 - June 2014
Giant Education Center November 2013 - December 2013
Bed Bath & Beyond November 2007 - March 2010
Pizza Gallery & Grill November 2006 - February 2007
Skills
Matlab, Solidworks, Pro Engineer, AutoCAD, Labview, Mechanical Engineering, Robotics, CAD, Engineering, Inventor, Microsoft Office, Machining, Project Planning, Team Leadership, Troubleshooting, Microsoft Excel, PowerPoint, Public Speaking, Research, Leadership, Customer Service, SolidWorks
Education
University of Central Florida 2010 — 2015
Eastern Florida State College 2005 — 2008
AS, Science
Contractor February 2014 - Present
I-3 group March 2013 - Present
AT&T February 2008 - July 2011
FinanSure December 2006 - June 2007
Eastern Illinois University June 2005 - December 2006
Skills
Customer Service, Telecommunications, Team Building, Communication, Problem Solving, Conflict Management, Leadership Development, Teamwork, Leadership
Education
Eastern Illinois University 2002 — 2006
Communication Theory and Practice, Communication
AchieveGlobal June 2012 - January 2013
Raymond James Financial Inc. July 2010 - April 2012
JPMorgan Chase August 2004 - June 2009
Equant May 1999 - December 2002
AT&T May 1991 - November 1998
Skills
SDLC, Visio, Business Process, MS Project, ERP, Process Improvement, Project Management, Software Development, Change Management, Management, Data Migration, Information Technology, Leadership, Call Centers, Team Building, Mergers & Acquisitions, JD Edwards, Business Analysis, Requirements Analysis, Vendor Management, Training Development
Education
Project Management Institute, Newtown Square, PA 1996 — 1997
PMP, PMBOK Methodology
Nova Southeastern University 1992 — 1994
MBA, Business/IT Project Management
Florida Institute of Technology 1986 — 1989
BS, Business, IT Project Mangement
Eastern Florida State College 1981 — 1984
AS, Computer Information Systems
AT&T August 2004 - Present
Archer Daniels Midland June 2000 - August 2004
Skills
Internal Controls, Internal Audit, IT Audit, Sarbanes-Oxley, Supervisory Skills, CPA, COSO Framework, ITIL, Audit Plan Development
Education
Eastern Illinois University 1996 — 2000
Bachelor of Science (BS), Accounting
IBM October 1996 - Present
IBM 1996 - Present
AT&T December 1984 - October 1996
Skills
System Administration, AIX, ITIL, DB2, IT Service Management, pSeries, SOA, Enterprise Architecture, Disaster Recovery, Unix Shell Scripting, Unix, IT Strategy, Solution Architecture, WebSphere Application..., Websphere, Linux, IBM AIX, Requirements Analysis, WebSphere, Shell Scripting
Education
Louisiana State University 1982 — 1984
Bachelor of Science, Computer Science
East Texas Baptist University 1979 — 1981
Capgemini Consulting December 2010 - Present
Estee Lauder May 2010 - December 2010
Shurtape Technologies, LLC October 2009 - May 2010
Wolverine World Wide March 2009 - July 2009
Empower Professionals January 2009 - March 2009
AT&T June 2007 - January 2009
We Energies March 2007 - June 2007
Amcor PET Packaging December 2006 - April 2007
PepsiCo April 2006 - December 2006
GSS America 2006 - 2006
Skills
ABAP, WebDynpro, SAP HANA, SAP Workflow, SAP R/3, SAP Portal, BAPI, SAP ERP, IDOC, Smartforms, SAP XI, SD, SAP Netweaver, ALV, BDC, IDoc, SAP Implementation, SAP FI, RFC, SAP
Education
East Tennessee State University 2002 — 2006
Bachelors of Science, Computer Science, Magna Cum Laude
AT&T April 2013 - Present
AT&T January 2003 - Present
Qwest June 2000 - January 2003
AT&T January 1989 - June 2000
AT&T March 1988 - January 1989
Skills
Consultative Selling, Account Management, Long Distance, Solution Selling, Managed Services, Mobile Applications, Wireless Solutions, IP Networking
Education
Lewis University 1992 — 1995
Master of Business Administration (MBA), Marketing
Eastern Illinois University 1985 — 1987
Bachelor's degree, Finance, General
Harper College 1983 — 1985
Associate of Arts (A.A.), Business Administration and Management, General
at&t 2007 - 2009
USAF RETIRED January 1978 - June 1996
Education
augusta technicial 1972 — 1974
associate degree, electronics
Brevard Community College 1968 — 1969
NEANY January 2012 - Present
Worldwide Languages Resources, Inc. July 2010 - October 2011
Full Circle Financial Group February 2010 - July 2010
City of Springfield, MO February 1999 - January 2010
HBOC September 1996 - November 1998
AT&T January 1982 - January 1996
US Army, Oklahoma National Guard July 1973 - July 1985
US Army January 1975 - January 1985
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Research, Unix, CompTIA A+ Certification, Windows, Windows 7, Windows Server, Windows Vista, Microsoft Windows 98, Windows 2000, Novell Netware, Case Tools, ERP Oracle, OS/2, Telephony, Oscilloscope, Digital Signal..., Weather Observer, Soldering, SQL, PC, PC Anywhere, Data Modeling, Process Modeling, Functional Analysis, System Testing, Systems Analysis, Security Clearance, DoD, Analysis, Oracle, Databases, Network Administration, System Administration, SharePoint
Education
Secret Security Clearance 2010 — 2019
Secret
CompTia 2011 — 2011
A+, Computer Science
Learning Tree International 1995 — 1996
Client Server Professional Certification, Client Server Professional Certification, Certification
Learning Tree International 1993 — 1994
PC Service and Support Professional Certification, PC Service and Support Professional Certification, Certification
Kansas State University 1988 — 1990
Master of Science; Master of Science, Computer Science
East Tennessee State University 1977 — 1981
Bachelor's degree, Computer Science, Electrical Engineering Technoology, Broadcasting, 3.2/4.0
BCBS April 2013 - Present
AT&T March 2011 - October 2012
No Tan Lines May 2008 - June 2012
Skills
Customer Service, Customer Satisfaction, Telecommunications, Call Center, Direct Sales, Customer Retention, Management, Customer Experience, Sales Management, Account Management, Project Management, Team Leadership, Call Centers, Marketing, Strategic Planning, Sales, Team Building, Networking, Solution Selling, Microsoft Excel, Microsoft Office, Coaching, Public Speaking, Salesforce.com, PowerPoint, Leadership, Training, Social Networking
Education
Eastern Illinois University 2009 — 2012
United Healthcare Medicare Solutions August 2011 - Present
The Yates Agency February 2006 - Present
Yates Agency February 2006 - August 2011
C.R. Gregory Insurance February 2002 - February 2006
AT&T June 2001 - February 2002
ETSU Family Medicine February 2001 - June 2001
Regional Acceptance Corporation May 1999 - December 2000
Education
East Tennessee State University
Northeast State Technical College
NutraMetrix/Shop.com 2013 - Present
J Jireh Dental LLC July 2007 - September 2013
AT&T August 2000 - July 2002
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, Administrative..., Front Office, Office Management, Office Administration, Dental Assisting, Dental Care, Dental Software, Digital X-ray, Eaglesoft, Dental Practice..., Dental Materials, Dental Equipment, Dental Imaging, Dental Technology, Cpr Certified, Telephone Skills, HIPAA, Filing, Customer Satisfaction, Call Center, Medical Records, Medical Terminology, File Management, Fax, Healthcare, Phone Etiquette, Medical Billing, Access, Clerical Skills, Office Equipment, Human Resources, Insurance, Customer Experience, Appointment Scheduling, Chart, Dentures, Teeth Whitening, Patient Support
Education
Teamworks LLC 2006 — 2007
Dental Assisting Certificate, Dental Assisting/Assistant
Eastern Connecticut State University 1993 — 1995
Psychology
Three Rivers Community College
Hospice of Health First July 2010 - Present
Cape Canaveral Hospital May 1997 - July 2010
AT&T February 1973 - June 1997
Skills
Grief, Listening Skills, People Skills
Education
Brevard Community College 1997 — 2001
Keiser University-Melbourn 1996 — 1999
AT&T
Skills
Training and...
Education
East Tennessee State University
Bachelor of Business Administration (BBA), Human Resources, MGMT
UT Martin
AT&T 2002 - 2012
pec, inc August 1993 - May 2002
Skills
talking with customers, helping in solving..., Telecommunications..., Technical Support
Education
Eastern Illinois University 1990 — 1991
none, History
Vandalia Community High School 1986 — 1990
high school diploma, General
AT&T December 2002 - Present
AT&T December 2002 - Present
MCI 1988 - 2002
Skills
Telecommunications, Management, Telephony, Solution Selling, VoIP
Education
CHS
Eastern Illinois University
AT&T May 2014 - Present
Arby's Restaurant Group, Inc. February 2011 - Present
The TJX Companies, Inc. September 2013 - February 2014
Education
Northeast State Community College 2011 — 2016
East Tennessee State University 2013 — 2013