AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
Time Warner Cable Business Class September 2015 - Present
Sprint August 2014 - Present
Sprint August 2014 - Present
AT&T July 2013 - March 2014
Appalachian Wireless September 2001 - May 2013
Skills
Sales, Direct Sales, Sales Operations, Salesforce.com, Account Management, Mobile Devices, Telecommunications, B2B, Sales Process, Cold Calling, Sales Presentations, Customer Retention, Solution Selling, Wireless, Customer Satisfaction
Education
Eastern Kentucky University 2002 — 2006
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Eastern Kentucky University
GetInsured October 2013 - May 2015
Veeam Software June 2013 - October 2013
AT&T September 2012 - May 2013
LivePerson June 2011 - October 2012
Verizon Wireless March 2003 - June 2010
Verizon Wireless February 2006 - November 2007
Verizon Wireless March 2003 - March 2006
BDS Marketing 2002 - 2003
MCI WORLDCOM April 1999 - July 2002
Barr, Anhut & Sacks (Ypsilanti City Attorney's Office) 1992 - 1994
Skills
Training, CRM, Customer Service, Program Management, Leadership, Telecommunications, Team Leadership, Strategy, Strategic Planning, Sales Management, Coaching, Training Delivery, Sales, Management, Product Marketing, E-commerce, Leadership Development, Call Centers, Recruiting, Project Planning, Sales Process, Talent Management, Customer Retention, Enterprise Software, Customer Satisfaction, Human Resources, Networking, New Business Development, Team Building, Call Center, Wireless, Analysis, Event Planning, Account Management, Selling, Marketing, Project Management, Employee Training, Solution Selling, Captivate, Instructional Design, Curriculum Development, Process Improvement, Solutions Selling, Blended Learning, Assessing Knowledge..., Sales Operations, Vendor Training and..., Strategic Communications, Consultative / Solution...
Education
University of Phoenix 2006 — 2009
MBA, Masters Degree in Business Administration
University of Phoenix 1997 — 1999
Master of Education (MAEd), Education / Specialization in Adult Learning Theories
Eastern Michigan University 1990 — 1994
Bachelor of Science, Business Law, Communications, Public Law & Government
Plymouth-Salem High School 1981 — 1984
High School Diploma, College Prep
AT&T January 2013 - Present
AT&T - Global Customer Service December 2004 - Present
SBC Marketing January 2003 - December 2004
SBC Marketing August 2000 - December 2002
SBC - Product Marketing May 1999 - August 2000
Ameritech Custom Business Services March 1996 - May 1999
Ameritech Senior Open Golf Outing January 1995 - January 1997
Ameritech Services Inc February 1990 - March 1996
Illinois Bell April 1985 - January 1990
CRANE Naval Weapons Support Center January 1983 - August 1984
Skills
Prioritization, Gap Analysis, Analysis, Budgeting, Program Management, Requirements Analysis, Vendor Management, Product Management, Process Improvement, Product Marketing, Quality Assurance, Product Development, Six Sigma, Customer Relations, Mentoring, Testing, PMP, Business Case, Process Engineering, Business Process, RFP, Metrics, Requirements Gathering, Process Development, Integration, Pricing, Business Process..., Strategic Planning, Team Building, Budgets, Project Management, Microsoft Office, Business Requirements, Business Analysis, Project Delivery, Project Portfolio..., Visio, Organization &..., Management, MS Project, Software Documentation, Project Planning, PMO, Cross-functional Team...
Education
Eastern Illinois University 1980 — 1984
Bachelor of Science degree, Computational Mathematics
PROJECT MANAGEMENT INSTITUTE 1980 — 1984
Bachelor of Science (B.S.), Computational Mathematics
AT&T
Skills
Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C
Education
Eastern Illinois University 1982 — 1986
Bachelor of Science, Computer Management
AT&T December 2012 - Present
AT&T Mobility February 2011 - December 2012
AT&T November 2004 - January 2011
Skills
Telecommunications, Wireless, VoIP, Customer Satisfaction, GSM, Managed Services, Customer Experience, Customer Retention, Employee Engagement, Customer Service, Development Of Employees, Direct Sales, Sales Process, Solution Selling, Unified Communications
Education
Eastern Kentucky University 2003 — 2007
Bachelor of Arts (B.A.), History
AT&T September 2007 - Present
AT&T July 2000 - September 2007
Skills
Programming, Program Management, Project Management, Web Design, Event Planning, Technical Design, Philanthropy, Data Center, Visio, Troubleshooting, Telecommunications, Disaster Recovery, Cisco Technologies, Vendor Management, SDLC, Nonprofits, Unix, Linux, Servers, Cloud Computing, Testing, Networking, Oracle, Hardware, Technical Support, Computer Hardware, VPN, Windows, Software Installation
Education
Wayne State University 2013 — 2014
Master of Business Administration (M.B.A.), Management Information Systems, General
Eastern Michigan University 1994 — 2000
BA & BBA, Language & World Business (Spanish/CIS)
Stream January 2012 - Present
Weight Watchers June 2013 - Present
AT&T Business Solutions Customer Service 1999 - November 2012
AT&T 1996 - 1999
Skills
Customer Service, Team Building, Team empowerment, Partnering, Team Management, Microsoft Office, Six Sigma Black Belt, Data Analysis, Business Process..., Cycle Time Reduction, Web Authoring, Training & Development, Training Delivery, Six Sigma, Call Centers, Training, Team Leadership, Telecommunications, Vendor Management, Managed Services, Process Improvement, Management, Cross-functional Team...
Education
Eastern Kentucky University 1967 — 1971
BS, Education
University of Phoenix 2009 — 2011
Master's degree, Business Administration and Management, General
Eastern Kentucky University
Bachelor's Degree, Elementary Education and Teaching
Human Capital Discovery Group LLC June 2014 - Present
Patrick David Clare Designs LLC September 2013 - June 2014
AT&T Mobility May 1986 - September 2013
AT&T January 2011 - August 2013
AT&T January 2008 - January 2011
AT&T January 2008 - January 2009
AT&T Mobility January 2006 - January 2008
AT&T Mobility January 2000 - January 2006
AT&T Mobility December 1997 - January 2000
AT&T Mobility May 1995 - December 1997
Skills
Sales Operations, Strategy, Telecommunications, Management, Leadership, B2B, Sales Management, Strategic Planning, Start-ups, Sales, Mobile Devices, Strategic Partnerships, Direct Sales, Account Management, Cross-functional Team..., Sales Process, Coaching, Solution Selling, Managed Services, Customer Retention, Salesforce.com, Operations Management, SaaS, Program Management, Product Marketing, Vendor Management, Selling, Customer Experience, Product Management, Integration, CRM, Team Building, Retail, Team Leadership, Go-to-market Strategy, Training, Cold Calling, Call Centers, Marketing Strategy, Customer Satisfaction, Business Development, Competitive Analysis, Channel Partners, General Manager, Mobile, Consultative Selling, Channel Management
Education
Mercer University - Stetson School of Business and Economics 1997 — 2000
MBA, General
Eastern Kentucky University 1976 — 1980
BBA, Marketing
Kennesaw State University - Michael J. Coles College of Business
Certified Managerial Coach, Business
Toastmasters
Pacesetter Steel Service, Inc. February 2015 - Present
AT&T June 2013 - March 2015
Wal-Mart June 2012 - August 2013
Walmart June 2012 - August 2013
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, English, Management, Sales, Cross-functional Team..., Sales Operations, Auditing, Store Management, Inventory Management, Data Entry, Customer Satisfaction, Outlook, Time Management, Access, Forecasting, Retail, Teamwork, Accounting, Team Leadership, Budgets, Merchandising, Financial Analysis, Marketing, Purchasing, Sales Management, Windows, Tax, Income Tax, Hiring Employees
Education
Eastern Kentucky University
Bachelor's Degree, Accounting
AT&T February 2015 - Present
Flashing Lights Photo Booth November 2013 - Present
AT&T Mobility October 2012 - February 2015
AT&T Mobility February 2008 - October 2012
Days Inn January 2001 - December 2009
Skills
Microsoft Office, Microsoft Word, Event Planning, Microsoft Excel, Account Management, Social Media, Customer Service, Sales, PowerPoint, Direct Sales, Marketing, Editing, Management, Sales Management, Customer Satisfaction, Social Media Marketing, Social Networking, Research, Leadership, Training, Salesforce.com, Team Leadership, Outlook, Team Building, Time Management, Marketing Communications
Education
Eastern Kentucky University 2004 — 2008
Public Relations, Communications, Video, Writing, Photography, Design, Broadcast
Eastern Kentucky University 2004 — 2008
Bachelor of Arts (B.A.), Advertising
Thorpe Specialty Services Corporation September 2013 - November 2013
Jacobs 2012 - 2013
AT&T May 2008 - May 2011
Skills
Occupational Health
Education
Eastern Iowa Community College District 2011 — 2013
Associate's of Applied Sciences, Environmental health and safety
AT&T Mobility January 2010 - Present
AT&T July 2007 - December 2009
AT&T July 2005 - June 2007
Skills
Wireless, Telecommunications, Customer Satisfaction, Direct Sales, Sales Management, Customer Experience, Customer Retention, Sales, Sales Operations, Account Management, Retail, Solution Selling, Mobile Devices, Customer Service, Call Centers, Management, Selling, Training
Education
Eastern Kentucky University
Bachelor of Arts (B.A.)
Hazard Community and Technical College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Union College (KY)
none, none
Land of Lincoln Health August 2015 - Present
Marianne Mascio LTD, a non ( financial) profit organization. November 2014 - June 2015
Humana August 2010 - October 2014
Unicare September 2000 - December 2009
AT&T August 1983 - November 1998
Skills
Health Insurance, Sales, Employee Benefits, Insurance, Account Management, Customer Service, Leadership, Strategic Planning, Health Savings Accounts, Life Insurance, Call Centers, Brokers, Term Life Insurance, Team Building, Disability Insurance, Management
Education
Eastern Illinois University
Bachelor of Science, Psychology and Sociology
Eastern Illinois University
Bachelor's degree, Psychology/Sociology
MetLife Auto and Home March 2015 - Present
Liberty Mutual Insurance February 2014 - February 2015
Chi-Town Dogs LLC March 2011 - February 2014
Comcast Corporation November 2007 - January 2011
AT&T July 2004 - November 2007
Skills
Co-location, SIP Trunking, MPLS, VoIP, Sales Operations, Selling Skills, Ethernet, Strategic Partnerships, T1, Long Distance, SIP, Sales Presentations, Outside Sales, Customer Retention, Hosted Services, Data Center, Telephony, Internet Services, Selling, Negotiation, Channel, IP, Network Design
Education
Eastern Illinois University 1994 — 2004
Bachelor of Arts, Speech Communication
Eastern Illinois University Charleston, IL
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
AT&T September 2014 - Present
Bull-Tode, LLC. Telecommunications Engineering January 2012 - September 2014
Harris Corporation October 2010 - December 2011
AT&T December 2000 - August 2010
Options for Better Living, Inc. May 1997 - May 1999
Skills
Management of field..., Installation, repair,..., Led 5S implementation., Knowledgeable in Six..., Management of Group..., Strong statistical and..., Top Secret Clearance..., Honorable Discharge..., Proficient in all..., Proficient in all..., Type 60+ WPM.
Education
Indiana Wesleyan University 1998 — 1999
MBA (Incomplete), MBA (Incomplete)
Eastern Illinois University 1995 — 1997
Bachelor of Arts (B.A.), Psychology
Robert Half Technology 2011 - 2012
AT&T October 1995 - March 2011
Town Consulting January 1990 - October 1995
Skills
Computer Repair, Telecommunications, Cabling, Wired Networking, Hardware Interfacing, Hardware/Software..., DVD authoring, DVD Duplication, Disaster Recovery, System Deployment, Remote Access, Remote Assistance, Microsoft Operating..., Procomm Plus, Computer Hardware, Help Desk Support, Networking, Security, Software Installation, Technical Support, Troubleshooting, Databases
Education
Wayne State University 1985 — 1986
Liberal Arts
Eastern Michigan University 1983 — 1985
Economics
RxCrossroads 2014 - Present
Officeware April 2010 - August 2012
Humana August 2007 - August 2009
AT&T November 2006 - August 2007
Cingular Wireless (AT&T Wireless) January 1999 - November 2006
Skills
Customer Service, Sales, Outlook, Team Building, Microsoft Excel, Insurance, Employee Benefits, Call Center, Commercial Insurance, Telephone Skills, Telecommunications, Employee Training, Data Entry, Customer Satisfaction, PowerPoint, Microsoft Office, Leadership, Microsoft Word, Social Media, Training, Social Networking, Account Management
Education
Eastern Kentucky University 1998 — 1999
AT&T May 2014 - Present
USAA September 2013 - May 2014
iostudio 2009 - 2013
Skills
United States Army..., United States Army..., Military, Intelligence Analysis, Security Clearance, Tactics, Emergency Management, Leadership, Customer Service, Microsoft Office, Military Experience
Education
Eastern Kentucky University 2014 — 2016
Master of Science (M.S.), Safety, Security, and Emergency Management
Eastern Kentucky University 2012 — 2013
Bachelor of Science (B.S.), Criminal Justice, 3.53
Amplifinity September 2014 - Present
Amplifinity December 2011 - September 2014
uRefer, NEW (Nonprofit Enterprise at Work), Visotek, Inc. August 2011 - September 2011
Level 3 Communications September 2006 - November 2007
AT&T November 2000 - April 2006
AT&T August 1998 - November 2000
Teleport Communications Group November 1995 - August 1998
Skills
Account Management, Business Analysis, Business Strategy, Customer Relations, Customer Service, Contract Negotiation, Data Analysis, Forecasting, Hosting, Internet, Microsoft Office, New Business Development, Organizing, Optimization, Research, Market Research, Problem Solving, Team Building, Team Leadership, Business Development, Management, Marketing Strategy, Strategic Planning
Education
Eastern Michigan University
Bachelors, Business Administration
Schoolcraft College
Associates, Business Management
Interpublic Group 2005 - Present
AT&T 1996 - 2005
Education
Eastern Kentucky University 1985 — 1989
Computer Science, French, Music
Alcatel-Lucent October 2006 - Present
Lucent Technologies October 1996 - October 2006
AT&T May 1986 - October 1996
Skills
Wireless, Integration, Telecommunications, Wireless Networking, Network Design, VoIP, Systems Engineering, Switches, GSM, LTE, Unix, 3G, SIP, Product Management, IP, Architectures, Architecture, Linux
Education
Georgia Institute of Technology 1986 — 1987
Masters, Electrical Engineering
University of Kentucky 1984 — 1986
Bachelors, Electrical Engineering
Eastern Kentucky University 1981 — 1984
BS, Physics
AT&T May 2012 - Present
Thirty-One Gifts 2010 - 2012
Green's Toyota October 2006 - December 2010
Education
Eastern Kentucky University 2005 — 2007
Business Management
Interpublic Group May 2005 - Present
AT&T July 1990 - April 2005
p.p. Texel and Company, Inc. April 1988 - July 1990
Skills
ASP.NET, SQL Server, C#, Microsoft SQL Server, Unix, .NET, Visual Studio, Integration, Databases, Testing, Visual Basic, AJAX, Web Applications, C, Web Development, Silverlight, ASP, Software Engineering, C++, WPF, Software Documentation, F#, CoffeeScript, JavaScript
Education
Eastern Kentucky University 1983 — 1987
B.S., Computer Science, Mathematics, English
Leslie Couny High School 1979 — 1983
Advanced Business Solutions Louisville IT Support & Services February 2014 - Present
Charter Communications October 2013 - February 2014
Multiband January 2013 - October 2013
Veterinary Data Services, Inc. April 2012 - September 2012
Member Minded October 2009 - May 2010
Greater Louisville Inc. 2009 - 2010
AT&T December 2008 - September 2009
Citicards 2006 - 2008
Skills
Networking, Building Relationships, Microsoft Office, Troubleshooting, Project Management, Telecommunications, Hardware, Analysis, Security, Management, Call Center, Leadership, Call Centers
Education
University of Phoenix 2009 — 2011
Masters, Business Administration, 3.5
Eastern Kentucky University 2001 — 2006
Bachelor of Science, Assets Protection and Security
Conifer Health Solutions March 2015 - Present
Universal Hospital Services 2014 - March 2015
Ball Realty 2012 - 2013
Berry 2011 - 2012
IKON Office Solutions 2010 - 2011
AT&T 2005 - 2010
Kmart Corporation 2003 - 2005
Skills
Sales, Customer Service, Selling, Marketing, Microsoft Office, Microsoft Excel, Outlook, Social Media Marketing, Cold Calling, PowerPoint, Microsoft Word, Social Networking, Inventory Management, Retail, Data Entry, Teamwork, Telephone Skills, Leadership
Education
Sullivan University 2013 — 2014
Medical Coding and Billing Certificate, Medical Coding
Eastern Kentucky University 1999 — 2001
Bachelor's Degree, Assets Protection and Computer Security
Anderson University September 2014 - Present
Citizens Energy Group October 2011 - Present
State of Indiana May 2009 - October 2011
IBM Global Services September 2007 - April 2009
AT&T January 1987 - August 2007
Skills
Technical Leadership, Software Project..., PMP, Vendor Management, Requirements Analysis, Software Development, SDLC, IT Strategy, Project Management, Quality Assurance, Information Technology, Management, Integration, Leadership, Outsourcing, Data Center, Program Management
Education
Anderson University 2012 — 2014
Master of Business Administration (MBA)
Eastern Kentucky University 1984 — 1986
BS, Management Information Systems
University of Kentucky 1982 — 1984
Computer Information Systems, Business Administration
AT&T District ManagerFederal-Mogul1990 - 2000
Skills
Managed Services, SIP Trunking, Unified Communications
Education
Devry Institute of Technology 1995 — 1999
B.S., Telecommunication Management
Eastern Illinois University 1985 — 1987
B of A, Speech Communications
Dupont Plumbing Inc. January 2012 - Present
Rose Garden Home Mission January 2014 - December 2014
Combined Public Communications March 2013 - December 2013
Compliance Insight, Inc. February 2011 - December 2013
Cincinnati Incorporated April 2011 - April 2012
Advanced Testing Laboratory August 2006 - January 2011
Diamond Consulting LLC. September 2006 - September 2008
AT&T June 1984 - December 2004
Skills
Training, Recruiting, Human Resources, Management, Program Management, Quality Assurance, Networking, Onboarding, Coaching, Employee Benefits, Customer Service, Testing, Data Analysis, Hiring, IT Service Management, Employee Relations, College Recruiting, Applicant Tracking..., Talent Acquisition, Information Technology
Education
Eastern Kentucky University 1980 — 1984
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Hamilton Taft High School 1976 — 1980
High School
AT&T July 2001 - September 2013
YP Midwest Publishing/AT&T Advertising July 1999 - September 2013
YP Midwest Publishing/AT&T Advertising July 1995 - September 2013
YP Midwest Publishing/AT&T Advertising July 1995 - September 2013
Skills
Brochures, Layout, Flash, Typography, Logo Design, Adobe Creative Suite, Mac, Illustrator, Photoshop, Advertising, Adobe Acrobat, User Experience, Web Design, InDesign, CSS, Graphics, Graphic Design, Corporate Identity, Interaction Design, After Effects, Image Manipulation, Illustration, QuarkXPress, Posters, Art Direction, Creative Direction, Management
Education
Walsh College
Master of Science in Accountancy, 3.6 GPA
Eastern Michigan University
Bachelor of Science (BS), Communication/Marketing/Journalism
AT&T 2012 - Present
Education
Southern Illinois University, Edwardsville 2004 — 2007
Bachelor of Science (BS), Computer Engineering
Eastern Illinois University 2000 — 2004
Bachelor of Science (BS), Graphical Communications
BJC HealthCare November 2013 - Present
Magellan Health Services May 2010 - October 2013
Magellan Health Services July 2007 - May 2010
Eastern Illinois University May 2006 - August 2006
AT&T June 2004 - August 2004
State Farm 2002 - 2004
Skills
Budgets, Customer Service, Accounting, Management, Analysis, Accounts Payable, Microsoft Excel, PowerPoint, Microsoft Office, Healthcare, Event Planning, Training, Microsoft Word, Lawson General Ledger, Essbase, Community Outreach, Call Centers, Tableau
Education
Webster University 2014 — 2017
MBA, Business
Eastern Illinois University 2003 — 2007
Bachelor of Science in Business, Accounting, Accounting
PNTN February 2014 - Present
Homeowners Club of America February 2014 - Present
AT&T June 2013 - October 2013
Comcast June 2009 - June 2013
Inter-Track Partners / Illinois Off Track Betting November 2006 - November 2008
PharmaCentra January 2006 - May 2006
Sears, Roebuck and Co. September 2004 - August 2005
Skills
Customer Service, New Business Development, Contract Negotiation, Contract Management, Change Management, Sales, Sales Management, Direct Sales, Account Management, Cold Calling, Customer Satisfaction, Sales Operations, Call Center, Salesforce.com, Customer Retention, Sales Process, Marketing, Team Building, Strategic Planning, Negotiation, Lead Generation, Management, Time Management, Call Centers
Education
Eastern Illinois University 2001 — 2005
bachelor degree, Biological Sciences
Loyola Academy High School 1999 — 2001
Self 2007 - Present
Anaconda-Development.com April 2004 - Present
ATT 2004 - 2006
South Western Bell April 2000 - April 2004
Ameritech November 1996 - April 2000
Skills
Active Directory, Windows XP, Microsoft Office, Technical Support, Windows Server, Windows 7, Windows 8, Software Installation, Customer Service, Telecommunications, Sales Management
Education
Eastern Illinois University
Parkland College
Noise Consulting Group, Inc. February 2015 - July 2015
CSG International January 2014 - December 2014
Siemens Industry US August 2012 - January 2014
General Electric February 2010 - July 2012
General Electric February 2010 - July 2012
eMeter Corporation July 2009 - January 2010
Black & Veatch February 2007 - April 2009
Fidelity National Information Services February 2005 - February 2007
AT&T October 1998 - December 2004
Andersen Consulting January 1997 - October 1998
Skills
Integration, SDLC, Smart Grid, Smart Metering, Software Development, Agile Methodologies, AMI, Program Management, Management Consulting, Software Engineering, Meter Data Management, Technical Leadership, System Implementations, Utility Industry, Business Process, Professional Services, Technical Sales..., Technical Presentations, Disaster Recovery, Software Documentation, Project Planning, SCADA, Product Management
Education
Eastern Kentucky University 1990 — 1994
Bachelors of Science, Computer Science
Smokey Mountain Cabinets December 2014 - Present
SMC Express Inc. February 2013 - Present
Smokey Mountain Cabinets August 2006 - Present
ServPro of Putnam County September 2013 - November 2014
ATT June 2011 - May 2012
International Union of Police Assn June 2005 - August 2006
Combined Insurance April 2004 - March 2005
Westgate Resorts June 2003 - March 2004
Education
Eastern Kentucky University 2001 — 2003
Knox Central High School 1997 — 2001
AT&T March 2015 - Present
AT&T Mobility July 2013 - March 2015
AT&T Mobility June 2012 - June 2013
Clearwire February 2011 - November 2011
T-Mobile (Wireless Vision) May 2009 - February 2011
Wireless Neighborhood - Verizon Wireless Premium Retailer March 2007 - March 2009
Skills
Customer Service, Coaching, Strategic Planning, Public Speaking, Inventory Management, Sales Management, Customer Satisfaction, Hiring, Team Building, Retail, P&L, Merchandising, Problem Solving, Team Leadership, Customer Relations, Consultative Selling, Time Management, Interviewing, Recruiting, Customer Retention, Sales, Selling, Training
Education
Eastern Michigan University
Business Management
AT&T Mobility February 2014 - Present
AT&T March 2013 - Present
AT&T December 2011 - Present
AT&T June 2011 - January 2012
Teleworld August 2010 - May 2011
AT&T(formerly SBC Communications) September 2007 - March 2010
SBC January 2006 - September 2007
SBC July 2000 - January 2006
SBC July 1975 - July 2000
Skills
Program Management, Six Sigma, Training, Operations Management, Coaching, Quality Assurance, Leadership, Telecommunications, Management, Team Building, Strategic Planning, Change Management, Customer Service, Networking, Human Resources, Project Management
Education
Eastern Kentucky University 2008 — 2010
Masters, Safety, Security, Emergency Management
University of Phoenix Houston Campus 2005 — 2007
MBA, Business Adminstration
University of Phoenix 2002 — 2005
Bachelors, Business Management /Administration
AT&T March 1998 - Present
AMR, TeleService Resources 1994 - 1998
Skills
SDLC, Telecommunications, Requirements Analysis, Vendor Management, Telephony, Software Project..., PMP, Enterprise Architecture, Integration, Solution Architecture, Cloud Computing, IT Management, Agile Methodologies, Unix, VoIP
Education
Eastern Kentucky University 1988 — 1992
B.S., Computer Science & Mathematics
Kelly Services April 2015 - Present
TEKsystems May 2014 - January 2015
Vanguard Title August 2011 - January 2014
AT&T November 2004 - October 2009
SBC June 1997 - November 2004
Ameritech December 1996 - June 1997
First of America Bank September 1995 - December 1996
Security Bank and Trust September 1992 - September 1995
Skills
VoIP, Call Center, Vendor Management, Process Improvement, Telecommunications, SDLC, Cisco Technologies, Access, Management, Invoicing, WAN, Outsourcing, Sales, Project Management, Sales Operations, Networking, PMP, Troubleshooting, Data Center, Managed Services, Switches, Disaster Recovery, Program Management, Customer Service, ITIL, Six Sigma, Security, Testing, Team Leadership, Software Documentation, Call Centers, Cross-functional Team..., Business Analysis, Visio, Teamwork, CRM, Contract Negotiation, Telephony
Education
Eastern Michigan University 1987 — 1992
BBA, Marketing, Psychology
Global Eagle Entertainment July 2015 - Present
Spacenet, Inc 2011 - November 2014
Spacenet 2006 - 2010
Spacenet 2005 - 2006
SITA 2002 - 2004
ForeLogic 2001 - 2002
Qwest Communications 2000 - 2001
MCI COMMUNICATIONS CORPORATION 1997 - 2000
MCI Communications Corporation 1988 - 1997
AT&T 1984 - 1988
Skills
Contract Negotiation, CRM, Forecasting, Closing Deals, Managed Services, Telecommunications, Strategic Partnerships, Product Management, Solution Selling, New Business Development, Account Management, Sales Management, Strategy, Direct Sales, Competitive Analysis, Start-ups, SaaS, Leadership, Management, Pricing, Selling, Product Marketing, Business Development, Sales Process, Channel Partners, Wireless, Sales, VoIP, Sales Operations, Salesforce.com, Integration, Cloud Computing, Outsourcing, Marketing, Deal Closure, Data Center, Professional Services, Go-to-market Strategy
Education
Eastern Michigan University 1977 — 1979
MBA, Finance
Michigan State University 1971 — 1975
B.A., Communications
AT&T Retail ManagerAT&TFebruary 2014 - Present
Metadigm Services November 2000 - March 2013
KI USA October 1994 - November 2000
Skills
Human Resources, Personnel Management, Employee Relations, Performance Management, Applicant Tracking..., Recruiting, Leadership, Payroll, Onboarding, Talent Management, Training, Leadership Development, ADP Payroll, Process Improvement, HRIS, Management, Customer Service, Business Development, Team Building, Project Management, Coaching, Operations Management
Education
Eastern Kentucky University 1996 — 1998
Eastern Kentucky University
Human Resources
Windstream Communications December 2011 - Present
PAETEC January 2010 - December 2011
AT&T September 1998 - December 2009
Consolidated Communications 1993 - 1997
Skills
SIP Trunking, Managed Services, Unified Communications, Co-location, MPLS, Solution Selling, Telecommunications, VoIP, Hosted Services, Telephony, Direct Sales, Selling, Metro Ethernet, Cold Calling, Channel Partners, Sales, Wireless, Ethernet, Sales Process, Professional Services, SIP
Education
Eastern Illinois University 1982 — 1986
B.S., Marketing
Sacred Heart Academy, Springfield, IL
AT&T April 2015 - Present
Skills
Leadership, Networking, Marketing Strategy, Strategic Planning, Time Management, Microsoft Office, Corporate Communications, Speech, Basketball Coaching
Education
Eastern Maine Community College 2010 — 2012
Associate of Arts (A.A.)
Signature Forum August 2015 - Present
YP January 2015 - August 2015
American Laser Skincare April 2014 - November 2014
AT&T - SBC Internet Services February 2008 - September 2013
AT&T February 2007 - February 2008
Limited Brands October 2006 - February 2007
J.B. Robinson's (Sterling Jewelers) 2005 - 2006
L'esprit Academy March 2004 - April 2005
Skills
Sales, Customer Service, Training, Customer Satisfaction, Selling, Team Building, Call Centers, Microsoft Office, Time Management, Account Management, Customer Retention, Social Networking, Teamwork, Troubleshooting, Management, Voice of the Customer, Sales Management, B2B, Cold Calling, Retail, Direct Sales, Social Media, Program Management, Negotiation, Recruiting, Sales Process, Process Improvement, Cross-functional Team..., Problem Solving, Technical Writing, Telephone Skills, Analysis, Event Planning, Sales Operations, Public Speaking, CRM, Telecommunications, Team Leadership, Marketing, Salesforce.com, Administration, Solution Selling, Employee Training, Market, Social Media Marketing, SEO, Online Advertising, Search Analysis, Market Research
Education
ITT Technical Institute-Canton
Associate’s Degree, Electrical, Electronics and Communications Engineering
Eastern Michigan University 2000 — 2004
Bachelor of Science, Communications
Baker Strategy Group March 2005 - Present
CFI Group August 2014 - May 2015
CFI Group November 2013 - August 2014
CFI Group June 2013 - November 2013
AMD 2010 - 2011
CFI Group 2002 - 2005
Roland Berger Strategy Consultants September 2000 - July 2001
AT&T November 1995 - August 2000
Skills
Leadership Development, Strategy, Non-profits, Market Research, Business Strategy, CRM, Competitive Analysis, Strategic Planning, Customer Satisfaction, New Business Development, Leadership, Product Management, Sales Management, Competitive Intelligence, Program Management, Qualitative Research, Consulting, Public Speaking, Marketing Strategy, Management, Analysis, Executive Management, Customer Experience..., Nonprofits, Cross-functional Team..., Analytics, Start-ups, Team Building, Vision Development, Management Consulting, Customer Insight, Marketing, Market Analysis, Segmentation
Education
University of Michigan - Stephen M. Ross School of Business 1997 — 2000
MBA, Corporate Strategy and International Business
Eastern Michigan University 1984 — 1988
BS, Communications
Johnson & Wales University September 2014 - Present
Johnson & Wales University August 2012 - September 2014
Wells Fargo Bank April 2011 - May 2012
AT&T 2006 - 2010
AT&T 2003 - 2006
AT&T 2002 - 2003
Skills
Customer Satisfaction, Sales, Management, Customer Retention, Marketing, Customer Service, Program Management, Coaching, Retail, Training, Sales Management, Team Leadership, Business Development, Analysis, Human Resources, Team Building, Microsoft Office, Leadership, Direct Sales, Account Management, Sales Presentations, Telecommunications, Marketing Strategy, CRM, Inventory Management, Software Documentation, Time Management, Social Networking, Accounting, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Recruiting, Statistics, Wireless
Education
Johnson & Wales University 2012 — 2014
BACHELORS OF SCIENCE: BUSINESS MANAGEMENT, MARKETING MANAGEMENT, DEAN'S LIST
Seattle Central Community College 2012 — 2012
ASSOCIATE OF ARTS (A.A.), ASSOCIATE IN ARTS & SCIENCE, DEAN'S LIST
Marshall University 2000 — 2001
Business Management
West Virginia State University 1998 — 2000
Eastern Kentucky University 1997 — 1998
Business Management
Berkshire Hathaway florida properties group April 2015 - Present
Kentucky Home Town Realty June 2010 - Present
Lark Properties LLC June 2008 - Present
AT&T March 1966 - May 2009
Skills
Buyer Representation, First Time Home Buyers, Real Estate, Sellers, Single Family Homes, Relocation, New Home Sales, Listings, Investment Properties, Foreclosures, Short Sales, Selling, Customer Service, Microsoft Word, Sales Management, Condos, Real Estate Development, Property, Referrals, Loans, REO, Construction, New Homes, Marketing, Leases, Residential Homes, Real Estate Transactions, Rentals, SFR, Contract Negotiation, Investors, FHA, Commercial Real Estate, e-PRO, Luxury, ABR, Real Property, Negotiation, Property Management, Seniors, Mortgage Banking, Buyers, HUD, Resellers, Home Staging, Investments, Mortgage Lending, Sales, Townhomes, Small Business
Education
Eastern Kentucky University
AT&T OwnerSchmitt Happens iPhone RepairSeptember 2014 - Present
Skills
Telecommunications, Wireless, VoIP, Customer Service, Microsoft Excel, Troubleshooting, Microsoft Office, Management, Leadership, New Business Development
Education
Eastern Illinois University 1995 — 2000
Bachelor of Arts (B.A.), Business/Managerial Economics
Eastern Illinois University 1995 — 2000
Bachelor of Arts (B.A.), Business/Managerial Economics
Asset Realty August 2014 - Present
Seattle Music TV December 2012 - Present
Toyota March 2014 - August 2014
Comcast Cable March 2012 - December 2013
Verizon Wireless January 2012 - March 2012
Comcast Cable May 2009 - December 2011
AT&T June 2007 - May 2009
Skills
Marketing, Sales, Social Networking, Strategic Planning, Leadership, Direct Sales, Management, Negotiation, Public Speaking, Team Leadership, Marketing Strategy, Public Relations, Account Management, Social Media, Business Development, Advertising, Strategic Partnerships, Brand Development, Entrepreneurship, Real Estate Marketing, Real Estate, Real Estate Transactions, Visionary, Broadcast, Radio, Philanthropy, Graphic Design, Market Analysis, Press Releases, Blogging, Cable Television, Direct Marketing, Video Production, Web Content, Video Editing, Music Production, Creative Problem Solving
Education
Eastern Michigan University 2002 — 2006
Communications
University of Phoenix November 2012 - Present
Jefferson Community and Technical College July 2012 - Present
Sarabande Books September 2013 - December 2013
Eastern Kentucky University August 2010 - May 2012
Eastern Kentucky University February 2011 - February 2012
VYPE High School Sports Media October 2010 - October 2011
AT&T 2009 - 2010
Skills
Creative Writing, Editing, Higher Education, Journalism, Publishing, Public Speaking, Social Media, Public Relations, Event Planning, Social Networking, Social Media Marketing, Non-profits, Event Management, Microsoft Office, Fundraising, Copy Editing, Blogging, Networking, Church Administration, Church Events, Church Growth, Church Planting, Singer-songwriter, Nonprofits, Community Outreach
Education
Eastern Kentucky University 2010 — 2012
Master of Fine Arts (MFA), Creative Writing
Edinburgh Napier University 2011 — 2011
Master of Fine Arts (MFA), study abroad program
University of Louisville 2007 — 2009
Bachelor of Arts, English
Central Missouri State University 2005 — 2007
AT&T August 2012 - Present
Skills
Customer Service, Microsoft Office, Public Speaking, Strategic Planning, Social Media, Sales, Leadership, Team Building, Microsoft Word, PowerPoint, Marketing, Event Planning, Training, Team Leadership, Budgets, Microsoft Excel
Education
Eastern Kentucky University 2013 — 2016
Communications, Business/Corporate Communications
Lindsey Wilson College 2011 — 2013
Human Resources Management and Services
Chicago International Charter School August 2014 - Present
Game Seven Marketing May 2013 - August 2015
Advance Auto Parts October 2013 - April 2014
Walmart May 2013 - July 2013
Eastern Illinois University September 2009 - May 2013
AT&T May 2012 - September 2012
Midwest Trailer Repair May 2007 - August 2009
Skills
Microsoft Office, Marketing Research, Marketing, Advertising, Promotions, Pricing Strategy, Market Pricing, Public Speaking, Persuasive Speaker, Dynamic Speaker, Leadership, Marketing Strategy, Research, Inventory Management, Event Planning, PowerPoint, Microsoft Excel
Education
Eastern Illinois University 2009 — 2013
Marketing/Marketing Management, General
CICS Longwood 2003 — 2007
High School
AT&T Mobile Tel March 2013 - Present
AT&T February 1991 - Present
AT&T 1991 - 2014
20th Century Insurance Co March 1985 - May 1990
Skills
Training, Call Centers, Team Leadership, Management, Team Building, Leadership, Project Management, Employee Training, Vendor Management, Team Management, Wireless, Telecommunications, Customer Experience, Customer Satisfaction, Process Improvement, Mobile Devices, Cross-functional Team..., Customer Retention, Customer Service, Sales
Education
Eastern Illinois University 1980 — 1982
Bachelor of Arts (B.A.), graphic art
OCC junior college 1980 — 1982
Associates in science, Art/Art Studies, General
PRO Unlimited October 2012 - Present
Populus Group November 2010 - November 2012
AT&T November 2008 - November 2010
Avalon Housing, Inc. October 2009 - December 2009
Skills
Inventory Management, Microsoft Office, Scheduling, Administration, Technical Recruiting, Organizational..., Training, Process Scheduler, Talent Acquisition, System Administration, Onboarding, Human Resources, Staffing Services, Workshop Facilitation, Recruiting, Sourcing, Applicant Tracking..., Employee Benefits, Employee Relations, College Recruiting, Screening, Vendor Management, Interviews, Account Management, Talent Management, Benefits Negotiation, Internet Recruiting, Temporary Placement, Management, Time Management, Contract Recruitment, Screening Resumes, Sales
Education
Eastern Michigan University 2007 — 2008
B.S., Communication, History
Western Michigan University
Cincom Systems February 2010 - Present
Cincom Systems February 2005 - February 2010
AT&T March 1987 - May 2004
Skills
JavaScript, Microsoft SQL Server, Integration, SQL, HTML, Management, Web Development, Requirements Analysis, Software Project..., Business Analysis, CSS, Java, Microsoft CRM, Software Development, Eloqua, WordPress, Marketing Automation, SEO, Project Management, Account Management, Product Management
Education
Eastern Kentucky University 1982 — 1986
Computer Information Systems
AT&T March 2013 - Present
AT&T January 2013 - March 2013
AT&T June 1997 - January 2013
Bank of America 1981 - 1997
Skills
VoIP, Cisco Technologies, Network Design, Vendor Management, Telecommunications, WAN, Data Center, Disaster Recovery, Unified Communications, Project Management, Management, Security, Process Improvement, Cross-functional Team..., Analysis, Databases, Outsourcing, Strategy, Training, Testing, Budgets
Education
Eastern Illinois University 1975 — 1979
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Mosaic Sales Solutions March 2013 - Present
AT&T September 2007 - December 2010
Skills
Relationship Marketing, Social Media Marketing, Brand Awareness, Advertising, Marketing, Sales, Marketing Strategy, Marketing Communications, Social Media, Account Management, Direct Marketing, Social Networking
Education
Eastern Kentucky University 1990 — 1993
Business Administration and Management, General
Procter & Gamble September 1992 - Present
AT&T January 1987 - September 1991
Skills
Team Leadership, Team Building, Drawing, Oil Painting, Creative Writing, Microsoft Office, SAP, Project Planning, Event Planning, Strategic Planning, Purchasing, Supply Chain Management, Sales, Customer Service..., Capacity Building, Change Management, Recruiting, Organizational..., Organizational..., Organizational Design, Organizational Behavior, Organizational HR, Organizational Learning, Behavioural Change, Cross-functional Team..., Virtual Teams, E-Learning, Social Media, Corporate Social..., Communication Training, Telecommunications, Quantitative Analytics, Qualitative Data, Accredited Buyer Rep, Purchasing Processes, Supplier Negotiation, Strategic Negotiations, Contract Negotiation, Strategic Recruitment..., Succession Planning, Business Planning, Inventory Management, Inventory Analysis, Inventory Accuracy, Sales Management, Project Management, Account Management, Department Budgeting, Budget Reconciliation, Human Resource...
Education
Northern Kentucky University 1999 — 2013
Master's Degree, Executive Leadership and Organizational Change, 4.0
Thomas More College 1993 — 2003
10 years Business and Studio Art, Fine Arts and Studio Arts
Eastern Kentucky University 1974 — 1975
Psychology and Physical Education
Northern Kentucky University 1973 — 1974
Psychology
Beam March 2011 - Present
Beam Global Spirits & Wine March 2009 - April 2011
AT&T February 2007 - October 2007
Southern Wine & Spirits October 2003 - February 2007
Chicago Rush Arena Football 2001 - 2001
Education
Eastern Illinois University 1998 — 2002
BS, Marketing
National Capital Group, LLC November 2011 - Present
Private Holdings March 1995 - January 2011
Southwest Satellite June 1995 - September 2000
EuroCal Partners August 1990 - December 1993
TPF&C 1982 - 1986
Moran Stahl & Boyer 1984 - 1985
Duke University March 1975 - March 1980
AT&T 1976 - 1980
Paradigm Consulting 1972 - 1980
Cornell Graduate School of Business April 1976 - April 1979
Skills
Real Estate Transactions, Strategic Planning, REO, Foreclosures, Real Estate Development, Start-ups, Business Planning, Venture Capital, Short Sales, Sales, Mergers & Acquisitions, Management, Real Estate Financing, Negotiation, New Business Development, Asset Management, Leadership, Project Planning, Relocation, Real Estate Investor, Sellers, Property, Consulting, Marketing Strategy, Property Management, Online Marketing, Apartments, Funding, Small Business, Market Analysis, Due Diligence, Commercial Real Estate, Rentals, Portfolio Management, Real Property, Brokerage, Finance, Luxury, Valuation, Marketing, Selling, Contract Negotiation, Investment Properties, Investors, Real Estate
Education
New York University 1966 — 1969
Advanced Math Classes, Mathematics
Michigan State University 1967 — 1967
Special Eng. Program, Human Factors Engineering
Rutgers University-New Brunswick 1966 — 1967
Advanced Statistical Methods, Statistics and Engineering Statistics
University of Louisville 1962 — 1965
ABPhd, Human Factors Engineering
Wichita State University 1958 — 1962
BA/MA, Psychology, Demographics, Human Factors Engineering
Kansas State University 1958 — 1959
Engineering
Eastern Kentucky University 1952 — 1953
none, General
Ball Aerospace & Technologies Corp. October 2006 - Present
Golden Eagle Services 1998 - 2012
Lucent Technologies September 1988 - August 2004
AT&T May 1980 - September 1987
Western Electric September 1977 - April 1980
Skills
Systems Engineering
Education
University of Colorado Boulder 2009 — 2012
Master of Engineering Management, Quality, Business Performance Excellence
University of Denver 2001 — 2003
Master of Computer Information Systems MCIS, Web Development
Eastern Illinois University 1972 — 1973
Bachelor of Science, Math / Physics
Eastern Illinois University 1972 — 1973
BS, Math & Physics
Illinois Central College 1970 — 1971
Associate Applied Science, Physics / Mathematics
KOSA Consulting Group December 2004 - Present
AT&T August 2000 - October 2004
GTE June 1997 - August 2000
E&H Integrated Systems January 1996 - June 1997
Wyeth-Ayerst Laboratories January 1991 - January 1996
Education
Eastern Kentucky University
Bachelor of Business Administration (B.B.A.)
AT&T June 2011 - Present
T-Mobile February 2011 - June 2011
Clearwire March 2010 - January 2011
T-Mobile October 2007 - March 2010
T-Mobile March 2007 - October 2007
Eastern Mediterranean University September 2004 - March 2007
Paltel July 2004 - September 2004
Skills
Network Design, WiMAX, Cisco Technologies, Switches, Wireless, QoS, GSM, MPLS, VoIP, Telecommunications, IPv6, CCNA, OSPF, Network Optimization, BGP, LTE, EPC, Network Monitoring Tools, IP Multimedia Subsystem, Diameter, SIP, Capacity Planning, System Integration..., TCP/IP, GPRS, UMTS, IP, Routing, RF, Mobile Devices, 2G, Network Engineering, 3G, Network Architecture
Education
Eastern Mediterranean University 2004 — 2006
Masters, Computer Engineering
Eastern Mediterranean University 2000 — 2004
Bachelor, Computer Engineering
Garda July 2012 - Present
AT&T November 2010 - July 2012
Finish Line October 2006 - October 2010
Skills
Sales Management, Customer Service, Microsoft Office
Education
University of Louisville 2009 — 2013
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
Eastern Kentucky University 2008 — 2009
AT&T April 2007 - Present
SBC Communications Inc. October 2004 - Present
SBC Communications Inc. December 1999 - October 2004
Ameritech 1997 - 1999
Skills
Performance Management, Management Development, Leadership Development, Instructional Design, Team Building
Education
Purdue University 1985 — 1987
MS, Industrial Technology
Eastern Kentucky University 1981 — 1985
BS, Industrial Technology Education
Computer Resource Solutions Consultant / Project ManagerKelley MitchellSeptember 2009 - Present
AT&T 1983 - Present
Education
Eastern Kentucky University
BS, Computer Science
Conflict Transformation Associates, LLC August 2012 - Present
AT&T December 1991 - February 2013
Spirited Marketing Concepts March 1982 - March 1990
Skills
Mediation, Negotiation, Public Speaking, Workshop Facilitation, Training, Strategic Planning, Coaching, Program Management, Community Outreach, Team Building, Conflict Resolution, Management, Leadership, Telecommunications, Program Development, Organizational..., Strategy, Cloud Computing, Networking, Teaching, Executive Coaching, Nonprofits, Team Leadership, Entrepreneurship, Leadership Development, Conflict Management, Change Management, Fundraising, Government, Project Management, Management Consulting, Business Development, Proposal Writing, Business Strategy, Policy, Staff Development, Project Planning, Employee Relations, Employee Training, Cross-functional Team..., Consulting, Customer Service
Education
Eastern Mennonite University 2007 — 2010
Masters 6/10, Conflict Transformation Theory and Skills
Notre Dame of Maryland University
BA, Business Administration/Communications
Educational Testing Service June 2008 - Present
EquaTrax October 2004 - 2008
AT&T November 2001 - September 2003
AT&T December 2000 - November 2001
AT&T 1999 - 2000
AT&T August 1997 - September 1999
AT&T June 1996 - August 1997
AT&T January 1994 - June 1996
Skills
Program Management, IT Management, Product Development, Supplier Management, Process Management, Business Transformation, Vendor Management, Outsourcing, Product Management, Cross-functional Team..., P&L Management, PMO, Telecommunications, IT Operations, Governance, Financial Management, Contract Negotiation, Operations Management, Vendor Relations, Process Improvement, Business Process..., Vendor, Change Management, Process Development, Strategy, Process Simulation, Strategic Partnerships, Business Strategy, Management, Budgets, Enterprise Software, Team Leadership, Integration, Business Analysis, Leadership, Sales Operations, Procurement, SDLC, Strategic Planning, Supply Management, Management Consulting, Project Planning, Project Portfolio..., Business Process, Start-ups, Executive Management, Marketing, IT Strategy, Call Centers, Competitive Analysis
Education
Eastern Kentucky University
BBA
University of Kentucky College of Law
Juris Doctor
AT&T October 2000 - Present
AT&T 2000 - 2007
Health Management Systems January 1998 - October 2000
Education
Eastern Illinois University
AT&T January 1993 - Present
Skills
Wireless, Telecommunications, Vendor Management, LTE, VoIP, Applicant Tracking..., Call Center, UMTS, GSM, IP, 4G, Computer Network..., MPLS, T1, Cellular Communications, Call Centers
Education
National Louis University 2005 — 2008
Master of Arts, Teaching & Education, Illinois Elementary (K-9) Certification Type 03
Eastern Illinois University 1988 — 1992
Psychology/Business
Northern Illinois University
Bachelor of Arts (BA), Psychology
PNC July 2014 - Present
PNC Investments April 2013 - July 2014
TD Ameritrade January 2009 - April 2013
TradeStation Securities January 2006 - January 2009
Aequitas Industries LLC January 2002 - January 2006
Sun Microsystems January 1999 - January 2002
AT&T January 1997 - January 1999
Skills
Investments, Financial Services, Finance, Sales, Equities, Wealth Management, Portfolio Management, Mutual Funds, Analysis, Securities
Education
Loyola University 1998 — 2000
MBA, Finance
Loyola University of Chicago - Graduate School of Business 1998 — 2000
Master of Business Administration (MBA), Finance and Financial Management Services
Eastern Illinois University
BS, Finance
AT & T November 2013 - Present
AT&T June 2011 - Present
AT&T February 2004 - May 2011
SBC Data Comm April 1998 - January 2004
Skills
Cross-functional Team..., Process Improvement, Team Leadership, Troubleshooting, Call Center, Call Centers, Vendor Management, VoIP
Education
Eastern Illinois University 1991 — 1996
Bachelors of Science in Education, Junior High Education
AT&T February 2008 - Present
Mary Kay Inc. April 2002 - Present
AT&T August 2004 - February 2008
2004 SBC Services July 2002 - January 2008
Skills
Data Center, Microsoft Excel, SQL, Business Intelligence, Telecommunications, Databases, Linux, Networking, Operating Systems, Management, Enterprise Software, IT Operations, Leadership, Computer Hardware, Microsoft Office
Education
Eastern Illinois University 1998 — 2002
BS in Business, Administrative Info Systems
AT&T December 1996 - Present
Skills
Business Requirements, Vendor Management, Requirements Gathering, SDLC, Requirements Analysis, Telecommunications, Process Improvement, PMP, Cross-functional Team..., RFP, Integration, Program Management, Team Building, Analysis, IT Management, Visio, Project Portfolio..., Managed Services, PMO
Education
Eastern Illinois University
USANA Health Sciences October 2006 - Present
KitchenAid Portable Appliances 1997 - 2001
AT&T 1994 - 1997
Cellular One 1992 - 1995
Skills
Fitness, Nutrition, Health, Coaching, Lifestyle, Wellness, Teaching, Leadership, Home Based Business, Lifestyle Coaching, Supplements, Reiki, Customer Service, Aromatherapy, Personal Training, Wellness Coaching, Rehabilitation, Network Marketing, Wellbeing, Nutritional Counseling, Fitness Training, Sports Nutrition, Nutrition Education, Holistic Health, Healing, Weight Training, Health Education, Corporations, Pain Management
Education
Klemmer and Associates 2011 — 2013
Eastern Illinois University 1988 — 1992
Bachelor of Science (BS), Hospitality Administration/Management Minor in Business
Montini Catholic High School 1984 — 1988
Netech Corporation January 2013 - Present
Midwest Express Group July 2012 - January 2013
Home360, LLC December 2010 - July 2012
AT&T May 2011 - November 2011
AT&T March 2000 - December 2009
City of Newport News May 1998 - November 1999
City of Newport News February 1994 - May 1998
Skills
Cisco, Network Engineering, Network Design, Network Architecture, Web Servers, SQL Servers, Linux
Education
Eastern Mennonite University 1990 — 1993
BS, Computer Information Systems
Hesston College 1988 — 1990
AA, Liberal Arts - Emphasis in Computers
Lockheed Martin November 2005 - Present
Northrop Grumman Corporation December 2002 - October 2005
AT&T 2000 - 2002
Mastercard 1989 - 1999
Mastercard International 1989 - 1999
Skills
Solaris, Oracle, Databases, Data Warehousing, Enterprise Architecture, Data Modeling, Unix, SQL, Integration, Linux, Software Development, Disaster Recovery, ETL, System Architecture, Perl, Unix Shell Scripting, Software Engineering, Shell Scripting, Agile Methodologies, Java, Configuration Management, Real Application Cluster, Data Guard, Oracle Streams, Teradata
Education
Eastern Illinois University 1982 — 1986
Bachelor of Arts (BA), Management Information Systems, General
AT&T October 2008 - Present
AT&T February 2007 - October 2008
AT&T April 2003 - February 2007
AT&T August 2002 - May 2003
SBC December 2000 - August 2002
Ameritech February 1999 - December 2000
Skills
Process Improvement, Call Center, Computer Network..., Six Sigma, Team Leadership, Change Management, Metrics, Process Management, Cross-functional Team..., Team Building, Program Management, Telecommunications, Managed Services, Coaching, Customer Satisfaction, Leadership, Call Centers, Management, Vendor Management, Business Process..., Customer Service, Product Management, Training, Business Process, Performance Management, Wireless, Quality Assurance
Education
Keller Graduate School of Management of DeVry University 2010 — 2015
Master of Business Administration (MBA), Customer Experience Management
Eastern Illinois University 1993 — 1997
Bachelor of Applied Science (BASc), Psychology
AT&T December 1991 - Present
Education
Eastern Mennonite University 2005 — 2009
Masters, Masters in progress-Conflict Transformatio
Illinois Association of Mortgage Professionals September 2003 - July 2011
AT&T August 1984 - February 1996
Skills
Fundraising, Non-profits, Public Relations, Marketing Communications, Business Planning, Budgets, Strategic Planning, Event Planning, Public Speaking, Social Media, Customer Service, Microsoft Excel, Team Building, Editing, Nonprofits, Marketing, Coaching, Social Networking, Management, Leadership, Social Media Marketing, Research, Microsoft Office, Sales, Advertising, Marketing Strategy, PowerPoint, Negotiation, Training, Contract Negotiation, Trade Shows, Email Marketing, Online Advertising, Business Development, Teaching, Event Management, Analysis, Microsoft Word
Education
Eastern Illinois University 1979 — 1982
BS in Business, Marketing Major
Forsythe Technology April 2015 - Present
Forsythe Technology April 2010 - April 2015
AT&T July 2009 - April 2010
Check Point Software Technologies March 2009 - July 2009
Nokia March 2007 - March 2009
Nethouse ISP October 2005 - July 2006
Education
Eastern Mediterranean University 2003 — 2006
Bachelor of Engineering, Computer Engineering
Voalte January 2015 - Present
Donlen Corporation July 2008 - Present
TSG May 2000 - July 2008
Avaya June 1997 - May 2000
AT&T/Lucent Technologies July 1995 - July 1997
AT&T May 1988 - June 1990
Skills
VoIP, SIP, Avaya, Unified Communications, Switches, Telephony, Call Centers
Education
Eastern Illinois University 1993 — 1995
BS, Finance
College Of Lake County 1991 — 1993
ABA, Business Administration
AT&T April 2009 - Present
AT&T March 2008 - April 2009
AT&T November 2004 - March 2008
SBC June 2003 - November 2004
SBC June 1999 - June 2003
The Charleston Group (TCG) June 1998 - June 1999
Consolidated Market Response 1995 - 1998
consolidated communications 1994 - 1998
Education
Eastern Illinois University 1991 — 1996
BA, Speech Communications
AT&T January 2012 - Present
AT&T March 2008 - Present
AT&T December 1999 - Present
AT&T November 1996 - December 1999
K's Mecchandise August 1990 - November 1996
Skills
Managed Services, Unified Communications, Security, Telecommunications, MPLS, Cloud Computing, Account Management, Direct Sales, Cisco Technologies, Go-to-market Strategy, Solution Selling, Data Center, Channel Partners, VoIP, Wireless, Professional Services, Sales Process, IP, Telephony, Mobile Devices, Call Centers, Co-location, Network Design, Avaya, Vendor Management
Education
Eastern Illinois University 1985 — 1989
Bachelor Degree, Economincs & Business Administration
AT&T January 2013 - Present
AT&T Mobility February 2011 - January 2013
Tek Systems July 2010 - October 2010
Washington Mutual July 1999 - January 2009
State Farm Insurance May 1998 - July 1998
United States Marine Corps November 1990 - August 1995
Skills
Object Oriented Design, Smalltalk, Banking, SDLC, Wireless, DB2, Databases, Software Development, Business Analysis, Requirements Gathering, Visio, Test Director, Business Requirements, Release Management, Web Services, HTML, Quality Assurance, Data Analysis
Education
Eastern Illinois University 1995 — 1999
Bachelor of Science in Business, Computer Management
Waste Management October 2006 - July 2011
AT&T May 1987 - January 2002
AT&T 1994 - 1999
Osco Drug 1986 - 1987
Oco Drug 1984 - 1986
Osco Drug 1980 - 1984
Skills
Data Entry, Data Analysis, Analysis, Human Relations, Budgeting, Strategic Planning, Benefits, Compensation, Organizational..., Surveys, Orientation, Benefits Administration, Administration, Job Descriptions, Job Fairs, Job Scheduling, Customer Service, Sales Support, Retail, Audit, Supervisory Skills, Administrative Support, Order Processing, Workers Compensation, Appraisals, Disability, Staff Development, Staff Training, Event Planning, Space Planning, Records Management, Billing, Negotiation
Education
Eastern Illinois University
BS, Foods & Nutrition - Dietetics
Fairleigh Dickinson University
Certificate, Paralegal
Robert Half May 2009 - Present
Spencerian College December 2004 - February 2009
AT&T 2001 - 2005
Skills
Recruiting, Temporary Staffing, Staffing Services, Sales Management, Human Resources, Networking, Temporary Placement, Customer Service, Employee Relations, Talent Acquisition, Leadership, Hiring, Sales, Technical Recruiting, Applicant Tracking..., College Recruiting, Time Management, Sourcing, Internet Recruiting, Onboarding, Contract Recruitment, Interviews
Education
Eastern Kentucky University 1997 — 2002
Business, Business Administration
Powell county
J.L. and Associates, LLC July 2001 - Present
Avaya August 1998 - March 2013
AT&T Universal Card July 1996 - July 1998
AT&T January 1995 - July 1996
Education
Eastern Illinois University
B.S. Business, Computer Management
At&t October 2010 - Present
Skills
Sales Management, New Business Development, Marketing, Forecasting, Sales, Account Management, Marketing Strategy, Customer Satisfaction, Strategic Planning, Sales Process, Sales Operations, Competitive Analysis, B2B, Solution Selling, Salesforce.com
Education
Eastern Illinois University 1989 — 1993
Bachelor of Science, Hotel Management
AT&T December 2011 - Present
AT&T July 2004 - November 2011
AT&T April 2001 - July 2004
Eastern Mennonite University February 2000 - July 2004
Skills
Sales Management, Direct Sales, Sales Operations, Selling, Wireless, Customer Satisfaction, Quotas, Territory, Wireless Solutions, Customer Retention, Consultative Selling, Sales Support, Leadership, Management, Coaching
Education
Eastern Mennonite University 1996 — 1999
Bachelor of Science (B.S.), Recreation and Sport Leadership
AT&T March 2015 - Present
AT&T July 2012 - March 2015
T January 2010 - August 2012
T November 2008 - January 2010
T May 2006 - January 2008
Cingular Wireless August 2004 - April 2006
Skills
Direct Sales, Sales, Networking, Solution Selling, Telecommunications, Customer Retention, Wireless, Mobile Devices, Managed Services, Customer Experience, VoIP, Mobile Technology, Retail, New Business Development, Contract Negotiation, Management, Account Management, Sales Process, Sales Presentations, B2B, Coaching, Small Business, Cold Calling, Sales Operations, Selling, Training, Call Centers, Customer Satisfaction, Salesforce.com, Leadership, Unified Communications, Product Management, Strategic Partnerships, CRM, Team Building, MPLS, Cloud Computing, Strategic Planning
Education
Paul Laurence Dunbar
High School Diploma
Eastern Kentucky University
Lexington Community College
AT&T June 2013 - Present
Time Warner Cable Business Class August 2012 - June 2013
Cox Communications July 2010 - August 2012
Integra Telecom June 2008 - July 2010
Education
Eastern Illinois University 1994 — 1998
BS, Business and Marketing
Northwestern University Information Technology October 2006 - Present
Northwestern University September 2006 - Present
AT&T October 2004 - October 2006
AT&T 1996 - 2006
SBC - Data Services May 2001 - October 2004
Cingular Wireless October 1999 - May 2001
Ameritech Cellular & Paging October 1996 - September 1999
Illinois Army National Guard January 1991 - January 1999
Illinois Consolidated Telephone Company August 1993 - September 1996
Skills
ITIL, Project Management, Business Analysis, Visio, Software Documentation, Software Development, System Administration, Leadership, JavaScript, Databases, PHP, Disaster Recovery, HTML, Perl
Education
University of Phoenix 2005 — 2007
MBA, Business Adminstration
Eastern Illinois University 1994 — 1996
B.S, Business Adminstration
Lake Land Community College 1992 — 1994
Associates Degree, Business Management
AT&T December 2012 - Present
IBM September 2000 - February 2002
Kforce July 1998 - September 2000
Ernst & Young March 1995 - July 1998
Skills
Business Intelligence, Business Analysis, IT Strategy, Integration, Requirements Analysis, Microsoft SQL Server, Visio, IT Management, Project Management, Project Planning, Software Documentation, Analysis, Customer Service, Management, Training, HTML, CRM, Program Management, Budgets, Access, Web Design, Vendor Management
Education
Eastern Illinois University
Health Administration
ATT November 2005 - Present
AT&T August 2003 - November 2005
AT&T May 2000 - August 2003
Skills
Fiber Optics, Telecommunications, Vendor Management, Contract Negotiation, Negotiation, Project Management, T1, Team Building, Wireless, PMP, Product Management, VoIP, Software Documentation, Process Improvement, Program Management, Project Planning, Cross-functional Team..., Service Delivery, Business Analysis, DSL, Management, Testing, Call Centers, Integration, Strategic Planning, IP, Six Sigma, PMO, Team Leadership, MS Project
Education
Eastern Illinois University 1995 — 2000
Bachelor of Science (B.S.), Consumer Affairs
AT&T May 2005 - Present
Lexmark August 2003 - March 2005
Skills
Enterprise Architecture, Solaris, Telecommunications, Cloud Computing, Unix, Solution Architecture, Integration, Data Center, Disaster Recovery
Education
Eastern Kentucky University 2002 — 2003
Master, Computer Science
AT&T August 2011 - Present
AT&T September 2009 - December 2011
AT&T October 2006 - September 2009
Skills
Vendor Management, Telecommunications, SDLC, Integration, Process Improvement
Education
Eastern Illinois University 2000 — 2004
B.S.B., Computer Information Systems
AT&T February 1987 - Present
Education
Eastern Illinois University 1981 — 1985
Bachelor's degree, Human Resources Management/Personnel Administration, General
AT&T November 2008 - Present
AT&T October 2008 - Present
Skills
Telecommunications, Channel, Long Distance, Managed Services, Sales Operations, Quotas, Channel Partners, Solution Selling, Wireless, Direct Sales, Sales Management, Channel Sales, Customer Retention, Team Leadership, Unified Communications
Education
Eastern Kentucky University 1995 — 2000
Bachelor of Arts (B.A.), Music Performance, General
Eastern Kentucky University
B.A. Music, Music Performance, General
Avaya April 2015 - Present
AT&T January 2015 - Present
AT&T January 2014 - Present
AT&T January 2012 - December 2013
AT&T Mobility 2005 - 2012
AT&T Mobility May 2010 - December 2010
Education
University of Illinois Springfield 2001 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Eastern Illinois University 2000 — 2001
AT&T 1987 - 2011
Skills
Data Analysis, Customer Service, Data Center, Microsoft Excel, Internet, Microsoft Office, Microsoft Word, Problem Solving, Writing, Creative Writing, Music
Education
Eastern Illinois University
Bachelor of Arts (B.A.), English Language and Literature, General
Lyons Township Highschool
AT&T August 1996 - Present
Morris Police Deparment August 1993 - August 1996
Education
Eastern Illinois University 1991 — 1994
Bachelor of Arts (BA), Sociology
QSSI March 2015 - Present
Northrop Grumman Corporation May 2012 - March 2015
Lockheed Martin February 2011 - May 2012
AT&T March 2010 - January 2011
Skills
Java, Ant, JSP, Servlets, Struts, EJB, Hibernate, JPA, Spring, Web Services, HTML, CSS, JavaScript, Oracle, DB2, Tomcat, Weblogic, Websphere, Eclipse, RAD, JSF, jquery
Education
Eastern Kentucky University 2008 — 2009
Master of Science (MS), Computer Software Engineering
Self-employed OwnerSelf-employedOwnerSelf-employedFebruary 2013 - Present
AT&T 2002 - 2005
Skills
Advertising, Social Media, Sales Management, Strategic Planning, New Business Development, Event Management, Public Speaking, Marketing Strategy, Program Management, Leadership Development, Coaching, Blogging, Fundraising, Microsoft Excel, Social Networking, Team Building, Research, Editing, Microsoft Office, Public Relations, Event Planning, Training, Nonprofits, Social Media Marketing, Customer Service, Marketing, Leadership, Budgets, Teaching, Team Leadership, Account Management, Organizational..., Marketing Communications, Management, Higher Education, Business Planning, Data Analysis, Sales, Project Planning, Negotiation, Microsoft Word, Community Outreach, Business Strategy, Contract Negotiation, Retail, Analysis, PowerPoint, Project Management, Volunteer Management, Recruiting
Education
Eastern Illinois University 1986 — 1989
Accounting and Finance
BJC HealthCare December 2013 - Present
YP, formerly AT&T Advertising Solutions 2011 - June 2013
AT&T 2005 - 2011
AT&T 2002 - 2005
Maritz Travel Company 1998 - 2000
Skills
Account Reconciliation, Accounting, Financial Reporting, General Ledger
Education
Eastern Illinois University 1994 — 1998
Bachelor of Science (B.S.), Accounting
St. John's Starlight Catholic Church December 1990 - Present
AT&T December 1987 - Present
Skills
Microsoft Excel, Data Analysis, Telecommunications, Budgets, English, Piano, Cello, Customer Satisfaction
Education
Eastern Kentucky University 1983 — 1987
BA-Mathematics/Education, Minor-Spanish, Mathematics, Foreign Language, 3.875
AT&T October 2008 - Present
Airlines Reporting Corporation June 2000 - May 2006
Sprint March 1990 - April 2000
Skills
Telecommunications, MPLS, Layer 2 WAN networking,...
Education
Indiana University Bloomington 1983 — 1986
Bachelor of Arts (BA), Telecommunications
Eastern Kentucky University 1981 — 1983