AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
AT&T January 2014 - Present
AT&T August 2008 - January 2014
ATT October 2005 - August 2008
AT&T June 1994 - October 2005
Skills
Management, Performance Management, Telecommunications, Employee Engagement, Coaching, Six Sigma, Team Leadership, Negotiation, Change Management, Switches, Fiber Optics, VoIP, Team Management, Human Resources, Team Building, Leadership, Call Centers, Analysis, Process Improvement, Networking, Program Management, Training, Troubleshooting
Education
Governors State University 2005 — 2007
M.B.A., Human Resource Management
Governors State University 2003 — 2005
Bachelor, Business
South Suburban 2001 — 2003
Associate, Business
Internal Revenue Service September 2009 - March 2010
AT&T September 2008 - August 2009
Starbucks Coffee Company February 2005 - October 2005
IBM - Contracted through ARC September 2004 - January 2005
US Army January 2003 - July 2004
Election Systems & Software November 1998 - January 2001
EDS Group November 1996 - November 1998
Skills
Customer Service, Team Building, Microsoft Office, Sales, Social Media, Military, PowerPoint, Project Management, Strategic Planning, Team Leadership, Negotiation, Leadership, Marketing, Microsoft Excel, Event Planning, Marketing Strategy, Public Speaking, Security
Education
Grand Canyon University 2011 — 2013
Bachelors, Christian Studies
AT&T March 2015 - Present
DIRECTV June 2010 - March 2015
First Data Corporation June 2006 - June 2010
Healthland Foods July 2004 - June 2006
Skills
Possess strong..., Telecommunications, Process Improvement, Team Leadership, Project Management, Cross-functional Team..., Troubleshooting, Creative Problem Solving, Management, Program Management, Customer Satisfaction, Advanced Excel Skills, Customer Service, Customer Experience, Wireless, Product Management, Vendor Management, Intermediate Access..., Forecasting, Continuous Improvement, Invoicing, Inventory Control, Accounts Payable, Warehousing, Microsoft Excel
Education
Grand Canyon University 2001 — 2005
Bachelor of Business Administration (BBA), Accounting
University of Northern Colorado 2000 — 2001
Sprint August 2014 - Present
Heartland Payment Systems June 2008 - August 2014
AT&T August 2006 - May 2008
Go To Market Partners 2005 - 2006
Skills
B2B, Credit Card Processing, Payments, Consultative Selling, Small Business, Loyalty Marketing, Credit Cards, Customer Satisfaction, Business Development, Marketing Strategy, Payment Card Processing, Sales, Management, Selling, Leadership, New Business Development, Customer Retention, Training, Retail, Marketing, Cold Calling, Direct Sales, Pricing, Strategic Partnerships, Sales Process, Lead Generation, Account Management, Sales Presentations, Debit Cards, Online Payment Solutions, shopping cart security, Association Partnerships, Value Creation, Relationship Management, Merchant Services, Building Relationships
Education
Grace College & Seminary 1980 — 1982
Bachelor's degree, Counseling
Northeastern Bible College 1976 — 1980
BA, Communications
School District 187 August 2008 - Present
North Chicago School District August 2008 - Present
North Chicago School District August 2006 - May 2008
AT&T, Hoffman Estates, Ill October 2005 - June 2006
AT&T January 1999 - March 2006
AT&T February 1999 - May 2004
JC Penny, Inc January 1997 - February 1999
Skills
Research, Public Speaking, Higher Education, Instructional Design, Curriculum Design, Data Analysis, Microsoft Office, E-Learning, Curriculum Development, PowerPoint, Tutoring, Staff Development
Education
Grambling State University 1993 — 1997
Bachelors of Science, Business Management
Community Worker
Health Services Advisory Group, Inc. (HSAG) 2014 - Present
Blue Cross Blue Shield of Arizona 2012 - 2014
Blue Cross Blue Shield of Arizona 2008 - 2012
Health Net 2006 - 2008
Pearson Education 2000 - 2006
Boy Scouts of America 1999 - 2005
AT&T 1993 - 1999
NCR 1986 - 1993
iSky, Inc. 1984 - 1985
Davis Media Ltd. / SKM Entertainment 1981 - 1985
Skills
Proposal Management, Account Management, Direct Sales, Capture, Market Research, B2B, B2G, Competitive Intelligence, Competitive Analysis, RFP, Proposal Writing, Consultative Selling, Market Analysis, New Business Development, sales force..., Selling, Image Capture, Sales Effectiveness, Product Management, Business Development, Management, Vendor Management, Strategy, Leadership, Business Intelligence, Product Marketing, CRM, Strategic Planning, Project Management, Business Analysis, Healthcare, Marketing, Marketing Communications, Team Leadership, Program Management, Team Building, Sales, Process Improvement, Strategic Communications, Marketing Strategy, Product Development, Sales Operations, Solution Selling, Cross-functional Team..., Sales Management, Coaching, Recruiting, Customer Retention, Strategic Partnerships, Executive Management
Education
Grand Canyon University 2012 — 2013
Master of Science, Organizational Leadership
MG RUSH a Division of Morgan Madison & Company 2011 — 2011
Session Leader Workshop Program, FAST Professional Facilitation
Miller Heiman Strategic Selling® 2011 — 2011
B2B Program, Strategic Selling®
Shipley Associates 2011 — 2011
Basic Certification, Business Development and Proposal Management
Shipley University 2000 — 2009
Basic Certification, Business Development Best Practices
Holden International 1997 — 1997
Workshop Program, Power Base Selling
The George Washington University 1993 — 1995
Masters Certificate, Project Management
University of Maryland - Robert H. Smith School of Business 1980 — 1985
BS, Marketing
Airline Chevron November 2014 - Present
Moghal LLC July 2014 - Present
Gause Chevron March 2012 - May 2014
Hwy 59 Chevron April 2013 - December 2013
Chevron September 2010 - January 2012
Texaco September 2009 - September 2010
AT&T August 2008 - August 2009
Blockbuster May 2008 - August 2008
Skills
Stock Market, Fundraising, Gas, Retail Business, Supervisory Skills, Retail, Upstream, Energy Industry
Education
Grand Canyon University 2011 — 2014
Masters of Science & Leadership (MSL), Science & Business
AT&T June 1998 - Present
Skills
Training, Sales Process, Customer Service, Project Management, Telecommunications, Co-location, Microsoft Office, Solution Selling, Unified Communications, Direct Sales, Managed Services, Salesforce.com, Sales Operations, Account Management, Selling, Customer Retention, Call Centers
Education
Grambling State University 1988 — 1993
Bachelor of Science (BS), Marketing
Self-Employed November 2014 - Present
Prarie Hills School District 144 / Chicago Public Schools September 1995 - June 2015
AT&T November 1998 - November 2006
Chicago Public Schools September 1995 - March 1998
Skills
Higher Education, Strategic Planning, Coaching, E-Learning, Educational Technology, Customer Service, Educational Leadership, Public Speaking, Sales Management, Business Strategy, Leadership Development, Sales Operations, Curriculum Design, Editorial Consulting, Film Production, Cable Television, Video Editing, Staff Development, Teaching, Adult Education, Instructional Design, Research, Curriculum Development, Fundraising, Leadership, Sales, Training
Education
Argosy University-Phoenix Online Division 2010 — 2014
Doctor of Education (Ed.D.), Organizational Leadership, GPA 3.86
Governors State University 1993 — 1995
Master of Arts (M.A.), Communication and Media Studies, GPA 3.4
Governors State University 1991 — 1993
Bachelor of Arts (BA), Liberal Arts, Board of Governors, GPA 3.2
AT&T August 2013 - Present
Wells fargo January 2012 - May 2013
Grand Canyon University January 2011 - August 2011
Massage Envy Tempe September 2008 - October 2009
Frist Health Pain &Rehab Chiropractic May 2004 - May 2008
Skills
Networking, Technical Support, Troubleshooting, Hardware, Customer Service, Therapeutic Massage, Strength Training, Communication, Critical Thinking, Microsoft Office, Relaxation, Wellness, Public Speaking, Customer Satisfaction, Swedish, Fitness, Healthcare, Event Planning, Microsoft Word, Social Media
Education
Arizona school of massage therapy 2010 — 2011
Associate's Degree, Physician Assistant
Arizona School of Massage Therapy
Grand Canyon University
AT&T April 2008 - Present
City of New Orleans March 1970 - September 1976
Education
Grambling State University
Walter L. Cohen High School
Southwest Healthcare System January 2015 - Present
Sharp HealthCare March 2013 - November 2014
AT&T June 2004 - November 2010
Maxim Healthcare Services September 2006 - January 2007
Mission Treatment July 2006 - January 2007
AT&T April 2003 - June 2004
Pacific Bell/SBC June 1997 - April 2003
Pacific Bell July 1989 - June 1997
Skills
Healthcare, Hospitals, Customer Service, Nursing, BLS, Patient Safety, ACLS, PALS, Patient Advocacy, EKG, Registered Nurses, American Sign Language, Volunteering, Microsoft Excel, Emergency Room, HIPAA, Management, Healthcare Management
Education
Grand Canyon University 2014 — 2015
Bachelor's Degree, Nursing
Mt. San Jacinto College 2012 — 2014
Associate's Degree, Registered Nursing
Mt. San Jacinto College 2012 — 2014
Associate's Degree, Social/Behavioral Sciences
Mt. San Jacinto College 2012 — 2014
Associate's Degree, Science
Concorde Career College-Garden Grove 1995 — 1995
Diploma, Licensed Vocational Nurse
Burgess Consulting & Executive Search February 2005 - Present
Kaye/Bassman Intl. Corp January 2000 - January 2005
Merkle Inc. 2005 - 2005
Human Resource Dimensions November 1995 - December 2000
Ameritrade February 1999 - December 1999
Express Scripts (was Merck Medco 1993 - 1995
Sprint 1990 - 1993
AT&T 1985 - 1990
Baltimore Gas & Electric 1979 - 1985
Skills
Job Search, Talent Acquisition, Temporary Placement, Talent Management, Executive Search, Human Resources, Recruiting, Search, Sourcing, Technical Recruiting, Hiring, Permanent Placement, Talent Scouting, Call Centers, Leadership Development, Management, Performance Management, Executive Management, Vendor Management, Leadership, Networking, Consulting, Personnel Management, Interviews, Training, College Recruiting, Internet Recruiting, Contract Recruitment, Employer Branding, Applicant Tracking..., Onboarding, Benefits Negotiation, Staffing Services, Mergers & Acquisitions, Workforce Planning, Screening Resumes, CRM
Education
Towson University 1983 — 1988
B.S.
Graceland University 1975 — 1977
AT&T April 1996 - Present
Cubic November 1995 - April 1996
US Navy May 1989 - May 1995
Skills
Troubleshooting, Testing, Servers, Military, Command, Navy, Integration, Operating Systems, Data Center, Unix, Shell Scripting, Team Leadership
Education
University of Phoenix-San Diego Campus 1997 — 2004
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Graceland University 1986 — 1987
General Studies
Texas Tech University Health Sciences Center 2015 - Present
AT&T March 2015 - July 2015
Community October 2013 - November 2014
MCC August 2014 - October 2014
AT&T March 2004 - October 2013
United Market Street August 2000 - March 2004
Skills
Healthcare, Hospitals, Healthcare Management, Nursing, Clinical Research, Patient Safety, HIPAA, CPR Certified, Medical Terminology, Case Management, Public Speaking
Education
Grand Canyon University 2015 — 2017
Masters of Public Administration, Emphasis in Health Care
Grand Canyon University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Dunbar-Struggs 1984 — 1986
Diploma, Basic Skills and Developmental/Remedial Education
King Richard Games LLC January 2009 - Present
AT&T May 2005 - December 2008
AT&T Yellow Pages 2007 - 2008
BellSouth June 2000 - April 2005
The Berry Company May 1996 - May 2000
The Berry Company July 1995 - April 1996
The Berry Company November 1990 - June 1995
The Berry Company September 1988 - October 1990
The Berry Company May 1988 - September 1988
The Berry Company May 1984 - June 1988
Skills
Capital Budgeting, Operating Budgets, Budget Monitoring, Department Budgeting, People Skills, People Development, Operations Management, Change Management, Technical Leadership, Information Technology, Game Design, Game Development, Customer Service, Problem Solving, Problem Management, Business Process..., Graphics Management, Art Direction, Outsourcing, Budgets, Telecommunications, Call Centers, Computer Graphics, Vendor Management, Sales, Sales Operations, Direct Sales, Advertising, Lead Generation, Leadership, B2B, Strategy, Creative Direction, Graphics, Team Building, Graphic Design, Contract Negotiation, Strategic Partnerships, Project Planning, Product Management, Publishing, Illustration, Online Marketing, Start-ups, Local Search, Cross-functional Team..., Online Advertising, Product Marketing, Marketing, SEM
Education
Graceland University 1973 — 1977
Bachelor, Fine Arts
Oberon Home & Business Solutions January 2014 - Present
ReachLocal February 2013 - January 2014
Better Business Bureau January 2010 - February 2013
AT&T January 2009 - March 2010
Bank of America January 2006 - April 2009
Skills
Contract Negotiation, Contract Management, Process Scheduler, Negotiation, Property Management, Budgets, Cost Control, Project Planning, Cost Management, CPM Scheduling, Sales Management, Sales, Advertising, Training, Business Development, Social Media Marketing, Lead Generation, Small Business, Social Networking, Customer Satisfaction, Business Planning, Sales Process, Start-ups, Marketing, Customer Service, Public Relations, Cold Calling, Account Management, Salesforce.com, B2B, CRM, Direct Sales, Sales Presentations, Selling, New Business Development, Online Marketing, Sales Operations, Customer Retention, Email Marketing, Strategic Partnerships, Marketing Strategy, Online Advertising, Leadership, Market Research, Solution Selling, Marketing Communications, Direct Marketing
Education
Grambling State University
DialogTech December 2013 - Present
GiftCards.com October 2011 - December 2013
abSRDity October 2010 - October 2011
AT&T March 2008 - September 2010
Berry Network, Inc. an AT&T Company March 2008 - September 2010
ATT November 2006 - March 2008
SBC 1997 - 2004
SBC 1995 - 1997
Skills
Sales, Marketing, Strategy, Product Management, Strategic Partnerships, Sales Management, B2B, New Business Development, Account Management, Online Advertising, Product Marketing, SEM, Business Development, Marketing Strategy, Product Development, Competitive Analysis, Strategic Planning, Lead Generation, Direct Sales, Direct Marketing, Business Strategy, Team Leadership, Leadership, Thought Leadership, Mobile Advertising, Sales Presentations, E-commerce, Management, Program Management, Customer Acquisition, Customer Retention, Telecommunications, Change Management, Strategic Leadership, Business, Digital Strategy, Executive Management, B2B Marketing, Sales Process, P&L Management, Advertising, Brand Development, Start-ups, Go-to-market Strategy, Mobile Marketing, Salesforce.com, Mobile Devices, Online Marketing, Social Media, Enterprise Software
Education
Graceland University 1978 — 1982
B.S., Computer Science, Mathematics
Kaiser Permanente August 2014 - Present
AT&T Mobility August 2012 - August 2014
Bank of America April 2012 - August 2012
AT&T October 1995 - November 2009
Skills
Networking, Software Documentation, Telecommunications, Testing, VoIP
Education
Grambling State University 1989 — 1990
Computer Science
St. Michael's High School 1985 — 1989
AT&T August 2014 - Present
California Air National Guard June 2013 - Present
United States Marine Corps October 2003 - November 2012
Skills
Military Experience, Military Operations, Military, Weapons, Force Protection, Security Clearance, Military Training, Counterterrorism, DoD, Tactics
Education
CSUB 2013 — 2016
University of Maryland University College 2005 — 2011
Grand Canyon University 2007 — 2008
Wingspan Portfolio Advisors January 2012 - April 2014
ATT November 2007 - January 2010
Beehive 2004 - 2005
Skills
PowerPoint, Microsoft Office, Customer Service, Microsoft Excel, Sales, Account Management, Customer Satisfaction, Negotiation, Outlook, Research, Strategic Planning, Team Building
Education
Grambling State University 2001 — 2005
Grambling State University 2001 — 2005
Louisiana Tech University 2001 — 2005
Grambling State University 1995 — 2005
Grambling State University 1995 — 2005
Verizon 2008 - Present
AT&T May 2006 - May 2008
AT&T November 1999 - May 2006
Skills
Routers, Technical Support, LAN-WAN, IP, Customer Service, Telecommunications, DHCP, Customer Satisfaction, Account Management, Coaching, Software Installation, System Administration, DSL, Customer Retention, Call Center, Problem Solving, Revenue & Profit Growth, Data Analysis, Call Centers, Direct Sales, Managed Services, Wireless, Team Leadership, Switches, VoIP, Negotiation, WAN, Team Building, Process Improvement, Troubleshooting, Networking, Retail, Windows 7, Microsoft Office, Software Documentation, T1, Training, Sales, Vendor Management
Education
UNIVERSITY OF PHOENIX 2009 — 2010
MASTERS, MBA
Grambling State University 1993 — 1998
Bachelor of Science (B.S.), Accounting
AT&T August 2015 - Present
Target June 2008 - August 2015
Grambling State University August 2013 - December 2013
Skills
Multisim, Electrical..., Telecommunications..., Microcontrollers, Microsoft Office, PLC, Electronics, Labview, AutoCAD, Visual Basic, Visual Studio, LabVIEW, Microsoft Word, Microsoft Excel, NI Multisim, PowerPoint, Soldering, Leadership, Customer Service, Teamwork, Team Leadership, Time Management, Troubleshooting
Education
Grambling State University 2009 — 2013
Bachelor of Science (B.S.), Electronics Technology
AT&T July 2015 - Present
Freelance Computer Repair October 2003 - Present
Pro Photography - TransFormYa Inc. January 2003 - Present
United States Postal Service October 2014 - January 2015
Target April 2014 - November 2014
Transportation Security Administration September 2003 - October 2013
Pinkerton Corporate Risk Management Services October 2002 - September 2003
Fry's Electronics November 2001 - October 2002
Just Sport Group October 2000 - June 2001
IKEA Group June 1998 - May 1999
Skills
Computers Hardware, OS Software, Programming, Photography, Management, Security Management, Retail Marketing, High Technical Aptitude, Microsoft, Portrait Professional..., Adobe Lightroom, Cyberlink Video &..., Event Videography, Corel, Roxio, Pinnacle Studio, Sony DSLR A77 & A57, Studio Lighting and..., Event Coordinator, Weddings, Wrting Skills
Education
Grambling State University 1990 — 1992
N/A, Business Marketing, N/A
Lake Charles - Boston HS 1987 — 1990
Diploma, General Studies
American Electric Power January 2014 - Present
Community Coffee October 2010 - July 2013
PepsiCo November 2009 - October 2010
AT&T May 2009 - November 2009
Education
Grambling State University 2005 — 2009
Bachelor's degree, Electrical/Electronics Maintenance and Repair Technology
Savannah State University May 2015 - Present
Savannah State University May 2013 - May 2015
Grambling State University January 2013 - May 2013
Mississippi Valley State University August 2012 - January 2013
Mississippi Valley State University July 2012 - January 2013
Mississippi Valley State University July 2012 - January 2013
Leflore County High School July 2011 - July 2012
Leflore County School District December 2010 - July 2012
Grambling State University August 2009 - December 2010
AT&T August 2008 - July 2009
Skills
Customer Service, Event Management, Fundraising, Public Relations, Microsoft Office, Social Media, Sports, Coaching, Team Building, Leadership Development, Athletics, Press Releases, Editing, Management, Sports Marketing, Sports Management, Research
Education
Grambling State University 2009 — 2010
Masters of Science, Sports Administration
Mississippi Valley State University 2006 — 2009
Bachelors of Science, Health Physical Education and Recreation
AT&T Mobility March 2013 - Present
Asurion April 2012 - March 2013
AT&T November 2000 - April 2012
Skills
Microsoft Office, MS Project, Outlook, Microsoft Excel, Microsoft Word, SharePoint, PowerPoint, Visio, Telegence, Agile Project Management, Agile Vision, Software Quality..., IT systems development, ClearQuest, Remedy Ticketing System, CA Clarity, Project Planning, Program Management, SDLC, Software Project..., Project Management, PMP, PMO, Scrum, Testing, Cross-functional Team..., Microsoft Project
Education
Grambling State University 1991 — 1995
Bachelor of Science (B.S.), Business Management
Project Management Institute
Project Management
The University of Texas Southwestern Medical Center at Dallas 1999 — 1999
State of Texas License, Emergency Medical Technology/Technician (EMT Paramedic)
St. Columbanus School October 2013 - Present
1-800-Flowers November 2011 - February 2014
AT&T January 2001 - July 2011
Superior Bank March 1999 - November 2000
Superior Bank January 1999 - March 1999
Skills
Customer Satisfaction, Administrative..., Call Center, Event Planning, Event Management, Data Entry, Fundraising, Accounts Receivable, Telephone Skills, Customer Service, Outlook, Microsoft Excel, Microsoft Office, Microsoft Word, Graphic Design, Social Networking, Social Media, Social Media Marketing, Marketing Communications, Access, Call Centers, Finance, PowerPoint, Project Management, Retail, Time Management, Program Management, Leadership, Forecasting, Hospitality, Management, Office Management, Process Scheduler, Project Planning, Process Improvement, Public Speaking, Research, Human Resources, Nonprofits, Team Building, Strategic Planning, Employee Relations, Public Relations, Advertising, Sales, Coaching, Credit, Lotus Notes
Education
Grambling State University 1994 — 1998
Bachelor of Science, Marketing
Coldwell Banker Real Estate School
Broker/Salesperson
KELLER GRADUATE SCHOOL OF MANAGEMENT
Masters, Business Administration; Project Management
GE Oil & Gas January 2015 - Present
AT&T June 2010 - August 2014
Aaron's, Inc August 2005 - May 2010
Skills
Management, Customer Service, Microsoft Office, Microsoft Excel, Sales, Leadership, Account Management, Customer Satisfaction, Direct Sales, Customer Retention, Sales Operations, Sales Management
Education
University of Phoenix 2007 — 2009
Associate of Arts (AA), Information Technology
Grambling State University 1997 — 2000
Freelance March 2013 - Present
Tree Hawk Films December 2012 - Present
Verizon Wireless December 2009 - December 2011
2020 Communications April 2009 - November 2009
Big 5 Corp February 2008 - March 2009
Homestead Technologies Inc January 2007 - November 2007
Western Union via Howroyd Wright Employment Agency August 2006 - December 2006
AT&T September 2005 - July 2006
Grassroots Voters Outreach June 2005 - October 2005
MasTec Network Solutions November 2004 - January 2005
Skills
Red Epic Video Camera, Canon DSLR Video, Canon DSLR photography, Adobe Photoshop, Adobe After Effects, Adobe Illustrator, DVD authoring, Television, After Effects, Film, Video Editing, Pro Tools, Video, Web Design, Editing, Camera, Photography, Sound, Photoshop, Illustrator, Final Cut Pro, Adobe Creative Suite, Premiere
Education
Grambling State University
Bachelor's degree, Mass Communication/Media Studies with emphasis on Broadcasting, 3.4 gpa
SAKS 5th Avenue January 2007 - Present
Prudential Financial 2013 - 2013
Tougaloo College August 2010 - June 2012
EDS, an HP company 2000 - 2006
COMSYS 1996 - 2000
AT&T 1987 - 1996
Skills
Social Networking, Networking, Online Advertising, Team Leadership, Project Management, Coaching, SEO, Social Media, Program Management, Social Media Marketing, Leadership, Customer Service, Business Analysis, Grant Writing, Programming, COBOLII, COBOL, JCL, Facebook Marketing, Team Management, New Business Development, Microsoft Office, Research, Management, Marketing Strategy, Entrepreneurship, social work, analysis, mainframe modernization, Analysis, Training, Strategy, Market Research, Databases, Recruiting, Event Planning, Social Services, Nonprofits
Education
Grambling State University 1991 — 1993
MSW, Social Work
Southern University and Agricultural and Mechanical College at Baton Rouge 1982 — 1987
Bachelor of Science (B.S.), Computer Science
Bernice High School 1979 — 1982
Farmerville High School 1979 — 1982
Quinney Technology Consulting April 2004 - Present
Bryant Consultants January 2010 - April 2012
AT&T August 2009 - January 2010
COINS January 2006 - November 2008
CADVisions October 2003 - December 2005
Morris Engineering Consultants February 2003 - October 2003
URS Corporation October 2000 - January 2003
Skills
CAD, AutoCAD Civil 3D, Civil Engineering, AutoCAD, Surveying, Project Management, 3D Modeling, BIM, Structural Engineering, GIS, 3D, Autodesk Software, Management, Computer Animation, Topographic Surveys, Technology..., Keyframe Animation, Information Systems, Contract Management, Land Development
Education
Grambling State University 1988 — 1994
B.S., Design Engineering Technology
Dex One Substance Abuse Counselor, CADCWestCare FoundationSeptember 2013 - Present
United Airlines January 2006 - May 2008
SBC April 2003 - October 2005
AT&T October 1985 - October 2002
Skills
Account Management, Sales Management, Sales, Call Center, Customer Satisfaction, Negotiation, Customer Service, New Business Development, Telecommunications, Direct Sales, Pricing, Cold Calling, Salesforce.com, Contract Negotiation, Customer Retention, Sales Operations, Team Leadership, Business Development, Solution Selling, Forecasting
Education
Graceland University 1978 — 1982
BA, Business Administration
Power 77 Radio September 2015 - Present
Neopost November 2012 - Present
Neopost January 2012 - November 2012
Neopost March 2011 - January 2012
AT&T July 2009 - March 2011
ARS Worldwide Entertainment November 2006 - July 2009
Moses Media Inc. October 2006 - April 2008
Dee Rivers Radio December 2007 - March 2008
Grambling State University February 2005 - April 2006
Service Broadcasting December 2000 - February 2005
Skills
Entertainment, Customer Service, Sales Process, Account Management, Direct Sales, Marketing Strategy, Sales, Social Media Marketing, Customer Retention, Cold Calling, Sales Operations, Marketing, B2B, Salesforce.com, Selling, Solution Selling, Team Building, Social Media, Social Networking
Education
Grambling State University 1996 — 2000
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Private August 2014 - Present
IHG - InterContinental Hotels Group June 2014 - July 2014
Allscripts July 2013 - April 2014
UPS February 2013 - July 2013
YP May 2012 - February 2013
AT&T January 2012 - May 2012
Global Transition Enterprise, LLC September 2009 - January 2012
Georgia Quick Start June 2006 - December 2010
Skills
Project Management, Leadership Development, Organizational..., Instructional Design, Training, Videography, Video Editing, Train the Trainer, Animation, eLearning, ADDIE, Captivate, Lectora, Workshop Facilitation, Sony Vegas Video, Photoshop, Final Cut Pro, SnagIt, InDesign, Training Manuals, Curriculum Development, Curriculum Design, Flash Animation, On the Job Training, Technical Training, E-Learning, Leadership, Nonprofits, Software Documentation, Management, Adult Education, Employee Training, Human Resources, Blended Learning, Instructor-led Training, Training Delivery, Organizational..., Interviews, Distance Learning, Learning Management..., Learning Management, Performance Consulting, Career Development, Visio, Hands-on Training, Personnel Management
Education
Grambling State University
BS, Criminal Justice
Troy University
MS, Management, Leadership and Organizational Effectiveness
Assurant Specialty Property August 2013 - Present
Assurant Specialty Property April 2012 - August 2013
Assurant Specialty Property June 2011 - April 2012
ADP November 2010 - June 2011
Best Buy April 2009 - May 2010
AT&T January 2009 - April 2009
Alltel Wireless August 2008 - January 2009
Skills
Insurance, Data Entry, Insurance Claims, Mortgage Servicing, Procurement, Time Management, Close Attention to..., Positive Can-do Attitude, Event Management, Customer Service, Sales Management, Sales Operations, Wireless Broadband, Cellular Communications, Property Claims, Sales, Marketing, Leadership, Team Leadership, Organization
Education
Grand Canyon University 2014 — 2016
Business Administration, Business Administration and Management, General
South Florence High School 2004 — 2008
High School Diploma
AT&T October 2009 - June 2010
Education
Grambling State University 1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections, 3.1
AT&T October 2004 - Present
AT&T April 2000 - October 2004
SDV USA Inc. March 1997 - March 2000
Skills
●Exemplary..., ● Leadership skills..., ● analysis, diagnosis..., ● Accurate 70+ words..., Logistics, Technical Support
Education
Grambling State University 1991 — 1995
Physical Therapy/Therapist
OrGano Gold June 2012 - Present
AT&T December 2006 - November 2009
AT&T December 2000 - November 2006
AT&T March 1982 - November 2000
Michigan Bell January 1977 - March 1982
Skills
Coffee, Small Business, Entrepreneurship, Home Based Business, Food, Nutrition, Network Marketing, Restaurants, Catering, Cooking, Marketing Strategy, Supplements
Education
Grambling State University 1972 — 1976
Cobb County Board of Elections & Registrations May 2011 - Present
Stein Mart November 1994 - Present
IBM March 2000 - June 2009
Administaff December 1999 - February 2000
AT&T March 1985 - September 1999
Skills
Payroll, Invoicing, Accounts Payable, Microsoft Excel, Software Documentation, Accounts Receivable, Accounting, Data Entry
Education
Grand Canyon University 2010 — 2013
Business
Kennesaw State University
AS, Accounting
Do Better Divas Fitness Program June 2013 - Present
WJZD, INC, JZ 94.5, "It's A New Day with Rip Daniels" September 2013 - April 2014
Jonathan Scott International May 2012 - September 2012
Generations January 2011 - January 2012
AT&T September 2009 - January 2011
Cisco Systems / MarketStar January 2007 - August 2009
Cisco 2005 - 2009
CSC 2003 - 2009
Cisco Systems/MarketStar July 2005 - January 2007
Century Systems INC April 2002 - November 2004
Skills
Direct Sales, Sales Management, Sales Process, Lead Generation, Networking, Channel, Strategic Planning, Business Development, CRM, Data Center, Managed Services, Leadership, Professional Services, Team Leadership, Channel Partners
Education
University of South Alabama 1989 — 1991
BA, Public Relations
Los Angeles City College 1978 — 1983
AA, Communication
Grambling State University 1974 — 1977
Mass Media
Homewatch CareGivers November 2009 - Present
HomeWatch Caregivers November 2009 - Present
2008-2009 November 2008 - March 2009
AT&T September 1997 - March 2009
AT&T 1997 - 2009
T Regional Business Markets December 2006 - October 2008
BellSouth Business Systems January 1997 - January 2006
American Telephone and Telegraph September 1995 - September 1997
Wilson Hospital January 1989 - January 1995
Education
Grand Canyon University 2009 — 2012
Psychology
Florence Darlington TechPima Medical Institute Ellenwood Academy
Nursing Assistant
Grand Canyon University
Psychology
Murray Career Institute
Liebherr Mining Equipment Compny October 2007 - Present
TestingSolutions.com June 2000 - March 2006
Ford Motor Company January 1997 - June 2000
AT&T 1994 - 1996
Skills
Blended Learning, E-Learning, Instructional Design, Captivate, Project Management, Marketing, Strategic Planning, Training Needs..., Global Learning..., Training..., Adult Education, Train-the-Trainer, Third Party Vendor..., Executive Facilitation, Change Management, Articulate Studio, Turning training..., Sales/Marketing, Learning Management, Facilitation, Train the Trainer, Leadership Development, Training Delivery, Training Needs Analysis, Training, Needs Analysis, Cross-functional Team..., Continuous Improvement, Leadership, Manufacturing, Process Improvement, Program Management, Strategy
Education
Virginia Polytechnic Institute and State University 2010 — 2011
M.A. Ed., Curriculum & Instruction (Instructional Technology), 3.92
Grand Canyon University
B.S., Marketing
The Leadership Challenge Facilitator Training
Qualified Facilitator
George Washington University School of Business & Public Management in partnership with ESI
Masters Certificate, Project Management
Thomas Nelson Community College
A.A.S., Management
Nutanix April 2015 - Present
EMC April 2014 - April 2015
AT&T December 2012 - April 2014
Dell April 2010 - December 2012
Dell June 2008 - April 2010
Akorri Networks, Inc. August 2007 - January 2008
Symantec Corp. October 2006 - July 2007
CA, Inc. March 2005 - September 2006
CA, Inc. February 2003 - March 2005
StorNet, Inc. July 2001 - July 2002
Skills
Cloud Computing, Storage, Disaster Recovery, NAS, Security, Unix, Product Management, Windows, Hadoop, Xen, SAN, Sales, E-commerce, Open Source, Technology Evangelist, Data Center, VMware, Servers, Virtualization, System Administration, Linux, Hardware, Business Intelligence, Pre-sales, Dell PowerEdge Servers, Enterprise Software, Solution Selling, Network Security, SaaS, Enterprise Architecture, Solution Architecture, Strategy, Start-ups, Architecture, Networking, Professional Services, VDI, Big Data, Storage Area Networks, Managed Services, Management, Consulting, Business Continuity, Storage Virtualization, High Availability, System Deployment, PaaS, Channel Partners, IT Strategy, VMware Infrastructure
Education
Grand Canyon University 2005 — 2009
MBA, Masters of Business Administration - Leadership Focus
Norfolk State University 1997 — 1998
BS, Interdisciplinary Studies
Valparaiso University 1989 — 1991
Rocket Fuel Inc. August 2013 - Present
Twitter October 2012 - July 2013
CVPartners 2004 - 2013
Riverbed Technology November 2010 - January 2012
McKesson 2012 - 2012
Campbell Solutions December 2009 - August 2010
Ricoh Business Systems February 2007 - January 2009
The Men's Warehouse, Inc. July 2004 - February 2007
AT&T July 2001 - July 2004
Skills
CRM, Forecasting, Management, Analysis, Leadership, Financial Analysis, Finance, Start-ups, Budgets, Project Management, Accounting, Software Documentation, Accounts Receivable, Sales, Banking, Sales Operations, Accounts Payable, Strategic Planning, Account Reconciliation, Marketing
Education
Keller Graduate School of Management of DeVry University 2009 — 2010
Masters of Project Management, Project Management
Keller Graduate School of Management of DeVry University 2007 — 2009
MBA w/Distinction, Finance
Grambling State University 1990 — 1994
B.S., Marketing
Oracle April 2012 - April 2013
Time Warner Cable 2011 - 2011
Sound Exchange March 2009 - January 2010
XO Communications March 2003 - May 2006
AT&T November 2000 - March 2002
AT&T October 1999 - October 2000
Skills
Circuit Design, Process Improvement, Network Provisioning, E911 provisioning- NRF..., Project Management, Program Management, Events Coordination, Training, Networking, Vendor Management, Salesforce.com, Telecommunications, Customer Service, Team Leadership, Leadership, Management, Sales, VoIP
Education
Metropolitan State University of Denver 1994 — 1997
Grambling State University 1992 — 1993
Haynes and Boone, LLP July 2015 - Present
Verizon May 2012 - July 2015
AT&T June 2010 - April 2012
Skills
PMP, PMO, PMBOK, IT Project & Program..., Project Management, End-to-End Project..., Project Coordination, Information Technology, Business Analysis, IT Project..., Project Implementation, Cross-functional..., Vendor Management, Vendor Contracts, Procurement, IT Infrastructure..., VMware Infrastructure, Network Infrastructure, IT Risk Management, IT Procurement, Test Management, User Acceptance Testing, HP Quality Center, Quality Assurance, Quality Management, Defect Identification, SDLC, Defect Tracking, Software Development, Integration, Strategic Planning, Process Enhancement, New Business Development, Business Case..., Impact Assessment, Budget Estimating, Budget Monitoring, Budget Forecasts, Planning Budgeting &..., Project Status Reporting, Status Tracking, HW/SW integration, Meeting Scheduling, Meeting Facilitation, Financial Forecasting, Legacy Systems, Decommissioning, Patent Preparation
Education
The University of Memphis 2008 — 2010
Master of Science (M.S.)
Grambling State University 2004 — 2008
Bachelor of Science (BS)
CenturyLink Business 2013 - Present
Experis IT (Temp Agency - Cor-Tech Temp Services) 2013 - September 2013
IFCO Systems / Propak Logistics 2010 - 2012
GEHA 2009 - 2010
AMF Bowling Inc. 2008 - 2009
PAR Electrical Contractors, Inc. 2006 - 2008
AT&T 1990 - 2005
Skills
Outlook, Customer Service, Microsoft Excel, Microsoft Word, Contract Management, Access, Microsoft Office, Invoicing, Process Scheduler, Accounts Payable, Accounts Receivable, PowerPoint, Payroll, Organizational..., Supervisory Experience, Operations Support, Office Management, Adobe Professional, Adobe Photoshop, Human Resources, Administrative..., Employee Relations, Spreadsheets, Process Improvement, Process Safety..., Marketing Communications, Social Media Marketing, Screening Resumes, Resume Writing, Budgets, Recruiting, Time Management, Sales, Temporary Placement, Training, Interviews, Onboarding, ADP Payroll, Facilities Management, PeopleSoft, Leadership, Account Management, Employee Training, Employee Benefits, Event Planning, Negotiation, Critical Thinking, Interviewing Skills, Executive Support, Executive Reporting
Education
Graceland University 2012 — 2015
Bachelor of Arts degree, Double Major: Business Administration & Organizational Leadership, 3.0
Metropolitan Community College-Blue River 2010 — 2011
Associate of Arts (AA), Business Administration and Management, General, 3.0
AT&T Alliance Education Center - Lees Summit, MO 1998 — 2000
Certificate, Microsoft Office
AT&T May 2011 - Present
AT&T January 2005 - May 2011
Skills
Six Sigma Orange Belt,..., Vendor Management, Technical Support, data support, Help Desk Support, network support, Telecommunications, Networking, Wireless, Agile Project Management, Cisco Technologies, LTE, Product Management, Enterprise Software, Management, Project Management, Business Analysis, Hardware, VoIP, IP, Call Centers, GPRS, Mobile Devices, Microsoft Office, Integration, Team Leadership
Education
Grambling State University
Pre-Law Studies
National American University
Business Administration, Management and Operations
AT&T August 2014 - Present
Skills
Leadership, Management, Customer Service, Research, Customer Satisfaction
Education
Grambling State University 2010 — 2014
Bachelor's degree, Criminal Justice and Corrections
Gwinnett Technical College-Alpharetta-North Fulton Campus August 2015 - Present
Chattahoochee Technical College January 2010 - July 2015
ATT 2014 - 2014
Lindsey Eubanks Interior Design April 1998 - December 2009
Georgia Crown Distributing Co December 1990 - July 1996
Skills
Sales, Marketing,..., Public Relations,..., Budget,, Instructional Design, Marketing, Project Management, Sales, E-Learning, Budgets, Leadership Development, Coaching, Teaching, Training, Public Speaking, Sales Operations, Organizational..., Adult Education, Career Counseling, Team Building, Staff Development, Social Networking, Higher Education, Distance Learning, Curriculum Development, Curriculum Design, Career Development, Program Development, Conflict Resolution, Instructional Technology, Educational Technology, Leadership, Student Affairs, Employee Training, Courses, Educational Leadership, Blended Learning, Classroom, Strategic Planning, Management, Customer Service, Event Planning, Program Management, Microsoft Office, Consulting, Research, New Business Development, Business Development, Marketing Strategy
Education
Grand Canyon University 2013 — 2015
PhD in progress, Industrial and Organizational Psychology, 3.93
Grand Canyon University 2012 — 2013
Master of Science, Industrial/Organizational Psychology, 3.99
ProSight Specialty Insurance March 2013 - Present
Bank of America September 2008 - March 2013
AT&T March 1998 - September 2008
Skills
Underwriting, Insurance, Commercial Insurance, Customer Service, Requirements Analysis, Professional Liability, Business Analysis, Process Improvement, General Insurance, Call Centers, Microsoft Word, Databases, Liability
Education
St. Mary's Academy 1989 — 1993
Grambling State University
Accounting
Sprint August 2013 - Present
JPMorgan Chase & Co. December 2012 - August 2013
AT&T June 2010 - May 2012
Skills
Telecommunications, Project Management, Wireless Networking, Customer Service, Programming, Systems Analysis, Databases, Management, Technical Support, Information Technology, Computer Repair, Microsoft Excel, Public Speaking, Microsoft Office, Time Management, PowerPoint, Team Leadership, Leadership, Microsoft Word, Teamwork, Access, Social Media, Team Building, Social Networking, Networking, Customer Satisfaction, Sales, Research, Analysis, Training
Education
Grambling State University 2012 — 2015
Computer Information Systems, Information Technology
The University of Texas Health Science Center at Houston (UTHealth) January 2014 - Present
The Nonprofit Coach October 2007 - Present
Harris County Hospital District November 2003 - March 2006
AT&T April 1998 - November 2003
SBC Communications March 1997 - April 1998
INROADS January 1996 - March 1997
City of Houston, Health and Human Services April 1992 - April 1993
Panama Canal Commission September 1989 - October 1991
Universidad Tecnológica de Panamá 1982 - 1989
Skills
Leadership, Coaching, Training, Change Management, Strategic Planning, Executive Coaching, Customer Service, Telecommunications, Team Building, Recruiting, Project Planning, Workshop Facilitation, Marketing, Nonprofits, Management Consulting, Staff Development, Negotiation, Vendor Management, Customer Satisfaction
Education
University of Denver 2010 — 2013
Master of Professional Studies, Leadership and Organizations- Human Capacity Building
Coach University 2006 — 2009
Advanced Professional Coaching
Panama Canal Commission Apprentice School 1989 — 1991
Electronics Technology
Universidad Tecnológica de Panamá 1981 — 1985
Bachelor of Science (BS), Systems Programming and Analysis
Grand Canyon University
Doctor of Education (Ed.D.), Organizational Leadership
Clay County November 2014 - Present
Cartwright Companies May 2011 - May 2012
AT&T September 2003 - May 2011
Blue Moon Photography September 1999 - March 2003
Skills
Research, Microsoft Excel, Management, Leadership, Sales, Customer Service, Training, Public Speaking, Photoshop, Teaching, Strategic Planning
Education
Graceland University 1996 — 1999
Music Education, 3 years
Tech Mahindra June 2011 - Present
Tech Mahindra 2007 - June 2011
Tech Mahindra January 2006 - June 2011
TechMahindra 2011 - 2011
AT&T 2007 - 2008
HCL Technologies 2003 - 2004
Bluechip computer consultants September 1999 - May 2000
Wipro Infotech Ltd January 1998 - November 1999
Skills
Requirements Analysis, Software Project..., SDLC, Solution Architecture, Agile Methodologies, Project Management, Pre-sales, Oracle, Vendor Management, Management
Education
Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya 1993 — 1997
Bachelor of Technology (B.Tech.), Computer Science
Houston Marketing Solutions February 2014 - Present
Hearst Media Services September 2012 - February 2014
AT&T February 2009 - September 2012
Kilpatrick Companies January 2006 - January 2008
Brinker International January 2002 - January 2006
Skills
Account Management, Cold Calling, Digital Marketing, Strategy, SEO, New Business Development, SEM, Networking, Google Adwords, Team Building, Marketing, Direct Sales, Coaching, Social Networking, Digital Media, Training, Google Analytics, Recruiting, Hiring, Social Media, Inventory Management, Key Account Management, Digital Strategy, Personal Development, Change Management, Collaborative Leadership, Healthcare, Advertising Management, Social Media Consulting, Morale, Employee Recognition, Hospitality, Insurance, Quality Assurance, Digital Engagement, Digital Innovation, Social Media Best..., Social Media Coach, Landing Page..., Google Website Optimizer, Keyword Advertising, Google Trends, Motivational Leading, Change Leadership, Innovation, Mentoring, Digital Marketing..., Social Media ROI, Link Popularity, B2B
Education
Grand Canyon University 2009 — 2012
Bachelor's, Business Administration
Hargrave H.S. Graduate 1999 — 2002
Better Homes and Gardens Real Estate Metro Brokers April 2015 - Present
AT&T August 2012 - Present
AT&T January 2001 - August 2012
Skills
Listing/Buyers Agent
Education
Grambling State University 1988 — 1993
Bachelor’s Degree, Biology/Biological Sciences, General
Tift. Co. High School 1985 — 1988
SoundExchange August 2015 - Present
Insured Retirement Institute January 2015 - Present
Time Warner Inc. June 2009 - December 2014
Time Warner Inc. January 2009 - January 2014
Arent Fox. LLP January 2006 - January 2009
Epstein Becker & Green, P.C. January 2004 - January 2006
Lawler, Metzger & Milkman January 2001 - January 2004
Worldcom Exchange Inc. January 1999 - January 2001
AT&T January 1999 - January 1999
Digital Equipment Corporation January 1995 - January 1998
Skills
Customer Service
Education
Grand Canyon University
Bachelor of Science (B.S.)
Grand Canyon University
AT&T September 2013 - Present
Dumont Marketing Group October 2014 - April 2015
Flowers and More October 2014 - January 2015
AT&T September 2012 - September 2013
Elite Nurse Case Management June 2012 - June 2013
Skills
Retail, Competitive Analysis, Research, Sales Management, Communication, Microsoft Office, Inventory Management, Analytical Skills, Organization &..., Goal Oriented, Strategic Financial..., Problem Solving, Adobe Creative Suite, Forecasting, Computer Proficiency, Financial Planning, Wireless, Telecommunications, Business Administration, IT Solutions, Educational Technology, Account Management
Education
Grand Canyon University 2014 — 2016
Master of Business Administration (M.B.A.), Marketing
The Art Institute of California-Hollywood 2012 — 2014
Bachelor's Degree, Fashion Marketing and Management
Aon Hewitt August 2011 - Present
Walmart March 2010 - July 2011
Wal-Mart ISD March 2009 - July 2011
Wal-Mart 2010 - 2011
InterContinental Hotels Group February 2009 - January 2010
Intercontinenal hotel group 2009 - 2010
T October 2008 - February 2009
AT&T October 2007 - February 2009
AT&T October 2007 - February 2009
TEKsystems January 2005 - September 2007
Skills
Vendor Management, Project Management, Requirements Analysis, SDLC, Requirements Gathering, Leadership, Business Analysis, Business Process..., Software Documentation, Business Process, Analysis, Change Management, PeopleSoft, Process Improvement, Integration
Education
University of Louisiana at Monroe
Bachelors, Management
Grambling State University
Grambling State University
Grambling State University
Grambling State University
ULM of Monroe
Bachelor's degree, Business Management; Computer Information Systems; Physics, and Chemistry
Time Warner Cable Media November 2013 - Present
Clear Channel Radio March 2006 - November 2013
AT&T September 2001 - February 2006
America West Airlines August 1999 - September 2001
Skills
Marketing, Advertising, Social Networking, Sales, Customer Service, Social Media, Copywriting, Event Planning, Public Relations, New Business Development, Event Management, Public Speaking, Marketing Strategy, Online Advertising, Social Media Marketing, Email Marketing, Radio, Newsletters, Digital Marketing, Marketing Communications, Online Marketing
Education
Grand Canyon University 2010 — 2012
BSM, Marketing, Senior
University of Phoenix 2009 — 2010
AAFB, Business
United States Postal Service June 2012 - Present
AT&T June 2000 - April 2010
Skills
Sales, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Photoshop, Customer Service, Telecommunications, Packaging, Retail, Collaborative...
Education
Governors State University 2015 — 2018
Bachelor’s Degree, Accounting and Business/Management
S.O.A.R Image Consultant LLC March 2014 - Present
AT&T March 2015 - June 2015
Showroom Logic February 2014 - April 2014
YP May 2013 - April 2014
Ft Worth Football Officials April 2011 - December 2013
City of Arlington March 2009 - December 2012
YMCA January 2010 - November 2012
Dallas Cowboys June 2009 - December 2011
United Way of Metropolitan Dallas March 2008 - August 2008
Copy World Business Solutions January 2007 - February 2008
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Motivation, Community Outreach, Volunteer Management, Vocal Coaching, Sales, Customer Service, Coaching, Strategic Planning, Leadership, Fundraising, Public Speaking, Analysis, Management, Public Relations, Team Building, Marketing, Event Planning, Training
Education
Grambling State University 1997 — 2002
M.A., Cross-Cultural Communication
Grambling State University 1997 — 2000
Bachelor's Degree, Mass Communication/Media Studies, 3.7
University of Arkansas at Fayetteville 1995 — 1997
Mass Communication, Sports Communication, 3.5
AT&T Mobility October 2009 - Present
AT&T May 2007 - February 2009
Skills
Microsoft Office
Education
Grand Canyon University 2013 — 2017
Bachelor's Degree, Christian Studies
J6 Management Consulting SBA 8(a), DBE, MBE Certified firm March 2007 - Present
AT&T Mobility September 2013 - Present
AT&T (J6 Management Consulting) February 2011 - August 2013
The Home Depot Canada (J6 Management Consulting) November 2010 - February 2011
AT&T (J6 Management Consulting) November 2009 - October 2010
AT&T October 2007 - November 2009
The Home Depot Headquarters August 2007 - October 2007
Family and Children First January 2006 - August 2007
Siemens Industry USA July 2005 - October 2005
Methodist Home for Children August 2002 - August 2004
Skills
PMP, Telecommunications, Program Management, Integration, Vendor Management, SDLC, Cross-functional Team..., Process Improvement, MS Project, Project Planning, Project Management, Software Documentation, Visio, Business Process..., PMO, CRM, Agile Methodologies, Management, IT Service Management, Leadership, Cloud Computing, Strategy, Software Development, Software Project..., Microsoft Project, New Business Development, Microsoft SQL Server, Entrepreneurship..., Analysis
Education
Northcentral University
Doctor of Philosophy, Business Administration (Organizational Leadership), 3.6
Grambling State University
Masters of Science, International Business and Trade
Grambling State University
Bachelors of Science, Electronics Engineering Technology
Stevens Institute of Technology
Certificate, Master's Certification Project Management (PMI)
Stevens Institute of Technology
Certificate, Professional Program Management
University of Havana 2014 — 2014
Northcentral University Ph.D, Study Abroad · Havana, Cuba
Universidad Autónoma de Coahuila Oficial
Grambling State University Cultural Studies Abroad · Saltillo, Mexico
Direct Energy September 2005 - Present
AT&T March 1979 - September 2005
Skills
Natural Gas, Gas, Energy Markets, Commissioning, Power Generation, Commodity Markets, Boilers, Energy Management, Contract Management, Pumps, Energy Performance..., Process Engineering, Smart Metering, Demand Response, Procurement, Project Engineering, Renewable Energy, Business Process..., Call Centers, Process Improvement, Workforce Management, Training Delivery, Management, Strategy, Leadership, Customer Service, Coaching, Program Management, Customer Satisfaction, Customer Experience, Call Center Development, Analysis, Employee Engagement, Business Process, Interviews, Sales
Education
Grambling State University
Bachelor of Arts (BA), Social Work
Jackson State University October 2013 — Present
National Association of Academic Advising for Athletics 2010 — Present
Big Brothers Big Sisters Program September 2009 — Present
Grambling State University October 2011 — October 2013
Alabama State University February 2010 — October 2011
Baton Rouge Community College September 2009 — February 2010
AT&T January 2008 — February 2010
AT&T January 2008 — February 2010
Ruston High School January 2007 — May 2007
Louisiana State University 2007 — 2007
Skills
Event Management, Sports, Athletics, Coaching, Customer Service, Microsoft Office, Public Speaking, Microsoft Word, Community Outreach, Football, Marketing, Leadership, Microsoft Excel, Nonprofits, Event Planning, Fundraising, Higher Education, Outlook
Education
Grambling State University 2006 — 2007
Master's, Sports Administration
Southern Arkansas University 1999 — 2004
Bachelors, Health, Kinesiology, and Recreation
2004 1999 — 2004
Bachelor of Liberal Arts; Applied Science w, Health; and Recreation
Grambling State University 2006 — 2007
Master of Science, 2006; Sports Administration
GeeDatzFunny Entertainment September 1990 - Present
BET NETWORKS August 1997 - December 1997
AT&T September 1990 - March 1991
Skills
Film, Acting, Entertainment, Comedy, Improvisation, Stage, Screenwriting, Voice Over, Voice Acting, Theatre, Television, Drama, Short Films, Commercials, Film Production
Education
Grambling State University 1988 — 1990
Sociology
Youngstown State University 1986 — 1988
Mass Communications
Ameritraining, Inc. June 2015 - Present
AT&T March 2014 - May 2015
University of Phoenix June 2011 - September 2013
DoItIndy January 2012 - July 2013
The Savvy Sitter July 2002 - January 2013
Westfield Eye Associates May 2010 - May 2011
Lighthouse Academies of Indiana September 2005 - January 2010
Skills
Customer Service, Microsoft Office, Sales, Team Building, Microsoft Word, Microsoft Excel, Customer Satisfaction, Public Speaking, Marketing, Strategic Planning, PowerPoint, Social Media, Event Planning, Higher Education, Blogging, Nonprofits
Education
Grace College and Seminary 2001 — 2005
Bachelor of Science (B.S.), Elementary Education and Teaching
ERP Analysts June 2015 - Present
State of Minnesota October 2013 - May 2015
The Park Ministries 2000 - 2014
University of Central Florida August 2013 - November 2013
City Colleges of Chicago March 2013 - September 2013
Covanta June 2012 - March 2013
AT&T March 2011 - June 2012
Titan Technology Partners March 2009 - October 2009
Elire Inc. December 2007 - February 2009
The Revere Group August 2004 - December 2007
Skills
Infrastructure, System Administration, Informix, ERP, Integration, PeopleSoft, IT Strategy, Enterprise Architecture, Business Intelligence, SDLC, Business Analysis, Data Warehousing, Disaster Recovery, Vendor Management, Software Project..., Project Management, Project Portfolio..., Program Management, System Architecture, Strategic Planning, Project Planning, Oracle RDBMS, Management, Enterprise Software, Requirements Analysis, Requirements Gathering, Information Technology, CRM, Management Consulting, Business Process..., Business Process, Professional Services, Microsoft SQL Server, Team Leadership, PMP, Oracle, Leadership, Databases, Oracle E-Business Suite, Resource Management, Strategy, Business Development, Consulting, Business Transformation, Oracle Applications, PMO, IT Management, Unix, SharePoint, Process Improvement
Education
Grambling State University 1990 — 1994
BS, Computer Information Systems
Curie High School 1986 — 1990
HS Diploma, Business Administration and Management, General
AT&T November 2010 - Present
at&t October 2007 - November 2010
Georgia Department of Transportation January 2004 - September 2007
nortel 2000 - 2003
Skills
Technical Support, Management, Operations Management, Hardware, Integration, Switches, Fiber Optics, WAN, Program Management, Broadband, Project Management, Cross-functional Team...
Education
Grambling State University 1988 — 1993
BS, EET
Louisiana Tech University 1990 — 1992
1 Source Signature Glassware Inc. 1991 - Present
di Sciacca Glassware & Furnishings August 2004 - Present
United Microelectronics Corporation (UMC) November 1994 - November 1996
AT&T 1990 - 1992
Jordan's Language School October 1989 - March 1990
Skills
Road Warrior - 24..., Strategic Planning, Customer Relations, Team Leadership, Problem Solving, New Business Development, China Sourcing Expert, China Production Expert, International Shipping, Proprietary Trading, Proprietary Production, OEM Production of..., Signature Drinkware, Purchasing, Customer Service, Alcoholic Beverages, Restaurants, Sales Operations, Leadership, Retail, Sales, Customer Satisfaction, Income Statement, Project Management, Key Account Management, Food, Logistics, Event Management, Contract Negotiation, Management, Competitive Analysis, Inventory Management, Marketing, Start-ups, Merchandising, Pricing, Sales Management, Market Research, Budgets, Operations Management, Supply Chain, Forecasting, Team Building, Business Planning, Marketing Strategy, P&L Management, Integrated Marketing, Product Development, Negotiation, Cross-functional Team...
Education
University of Phoenix 2003 — 2005
BS, Marketing
Grand Canyon University 1988 — 1989
business
AT&T July 2013 - Present
DICK'S Sporting Goods March 2013 - July 2013
Target May 2010 - February 2013
Skills
electric, leadership, critical thinking, problem solving, customer service, listening, installation & repair, telecommunications
Education
Graceland University 2007 — 2008
criminal justice, Criminal Justice and Corrections, 2
Samsung Electronics America March 2012 - Present
Samsung Electronics America July 2007 - February 2012
Alcatel-Lucent July 2001 - June 2007
Lucent Technologies February 1996 - June 2001
AT&T July 1994 - January 1996
AT&T August 1989 - June 1994
AT&T August 1988 - July 1989
Skills
Program Management, Change Control, Supply Chain Management, P&L Financial Management, System Deployment, Account Management, Product Management, Consulting Services..., RF Engineering, Network Engineering, Telecommunications, Wireless, GSM, 3G, LTE, Cellular Communications, CDMA
Education
Northern Illinois University 1986 — 1988
M.S., Electrical Engineering
Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya 1982 — 1986
B.S., Electrical Engineering
Project Management Institute 2004 — 2004
PMP Certification, Project Management
FedEx Services July 2010 - Present
JP Morgan Chase June 2009 - April 2012
Whitton Companies October 2005 - February 2009
AT&T July 2000 - March 2004
Atlas Solutions LLC June 2002 - February 2004
Education
University of Phoenix 2000 — 2004
BSIT, Science of Information Technology
Grand Canyon University
EdgeRock at Harvard University April 2013 - July 2013
Infosys September 2011 - February 2013
AT&T 2007 - 2009
Mary Kay Inc. June 2006 - November 2006
Boy Scouts of America July 1985 - June 2006
Skills
PeopleSoft, HRIS, HP Quality Center, IBM Rational Tools, Payroll, Payroll Processing, Benefits, Benefits Administration, Performance Management, Training &..., Compensation, Computer Security, PeopleTools, System Administration, Business Process..., Software Training, Project Planning, Project Implementation, Software Implementation, Software Project..., HR Consulting, System Testing, User Acceptance Testing, Quality Management, Kronos, SQL, Microsoft Office, Logistics Management, Customer Satisfaction, OSHA, Cpr Certified, Software Configuration..., Organizational..., Deferred Compensation, Employee Benefits, Employee Relations, General Ledger, Higher Education, Human Resources, Vendor Management, Onboarding, Quality Assurance, Team Leadership, SDLC, Project Management, Outsourcing, Microsoft SQL Server, SAP HR
Education
Grambling State University
BS, Information Systems Management, Accounting
The University of Dallas
MBA, Human Resources Mgt
AT&T December 1998 - Present
Education
Grambling State University 1977 — 1980
A Perfect Accounting, LLC January 2009 - Present
AT&T 1997 - 2000
TCI 1997 - 1999
Skills
Small Business..., Revenue Assurance, Telecommunications...
Education
Graceland University 1989 — 1993
BS Bus Admin & Accounting
NEC May 2012 - July 2014
Citi June 2011 - May 2012
GameStop January 2011 - May 2011
NEC May 2005 - December 2010
TXU Energy March 2002 - May 2005
AT&T January 2000 - May 2002
Affiliated Computer Service August 1996 - December 2000
Skills
Business Analysis, Requirements Analysis, Business Intelligence, Integration, SDLC, Project Management, Business Process, Software Project..., Vendor Management, SQL, Business Process...
Education
Grambling State University
Bachelor's Degree, Computer Science
University of North Texas
AT&T November 2006 - Present
AT&T March 2003 - November 2006
AT&T/SBC April 2001 - March 2003
AT&T/SBC October 2000 - April 2001
Sylvan Learning Centers August 1999 - April 2000
Prestige Employment Services September 1997 - August 1999
Romano Bros. Beverage Co April 1997 - September 1997
Skills
Vendor, Analysis, Reporting & Analysis, Interviews, Team Leadership, Telecommunications, Customer Retention, Project Planning, Contract Negotiation, Competitive Analysis, Invoicing, Customer Satisfaction, Business Intelligence, CRM, Call Center, Call Centers, Cross-functional Team..., Customer Experience, Customer Service, Data Analysis, Direct Sales, Leadership, Management, Marketing, Mobile Devices, New Business Development, Process Improvement, Product Management, Product Marketing, Program Management, Project Management, Retail, Sales, Sales Operations, Strategic Partnerships, Telephony, Team Building, Strategy, Time Management, Training, Vendor Management, Vendors, VoIP, Wireless, Budgets, Analytics, Access
Education
Governors State University 1990 — 1996
MA, Counseling
Southern Illinois University 1985 — 1987
Bachelor of Science, Elementary Education
AT&T November 2000 - Present
Mesquite Fire Department April 1999 - November 2000
Assurance Medical, Inc September 1998 - April 1999
Texas Instruments March 1997 - September 1998
Skills
PMP, Six Sigma, Microsoft Office 2007
Education
Grambling State University
B.S, Business Management
University of Texas Southwestern Medical Center
321Meediyaa April 2012 - Present
Wells Fargo Home Mortgage August 2010 - February 2012
Boston Scientific 2008 - 2010
SEH 2007 - 2008
Archway Marketing Services 2005 - 2007
Powercom India February 2002 - December 2004
AT&T April 2000 - February 2002
Pentasoft June 1999 - April 2000
NIIT Limited January 1996 - June 1999
Coastal Printing House June 1993 - December 1997
Skills
SDLC, Business Intelligence, Data Modeling, Data Warehousing, ETL, Oracle, SQL, PL/SQL, DB2, Unix, Requirements Analysis, Informatica, Databases, Microsoft SQL Server
Education
Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya 1988 — 1990
Masters in Technology, Design & Production Engineering
Koneru Lakshmaiah College of Engineering 1982 — 1986
Bachelor of technology, MECHANICAL ENGINIEERING
AT&T December 2008 - Present
BellSouth Business Systems September 1997 - December 2006
BellSouth October 1973 - August 1997
Education
Grambling State University 1969 — 1973
BS, Business Administration
AT&T November 2014 - Present
AT&T January 2011 - November 2014
AT&T January 2001 - December 2010
Atlanta Casualty Insurance Company July 1995 - December 2000
Skills
WAN, Telecommunications, Network Design, IP, Ethernet, Switches, LAN-WAN, Network Engineering, Routers, Cisco Technologies, Routing, MPLS, Troubleshooting, Networking, Computer Network..., VoIP, Frame Relay, DSL, Managed Services, Unified Communications, TCP/IP, Wireless, VPN, Telephony, Data Center, Network Security, T1, ATM networks, Call Centers, Vendor Management, ATM Networks
Education
Grambling State University 1990 — 1992
Associate's degree, Mathematics and Computer Science
EDJ Associates January 1999 - Present
Professional and Scientific Associates 1997 - 1999
Professional and Scientific Associates 1990 - 1996
PACE Enterprises 1988 - 1990
AT&T 1987 - 1987
Skills
Program Management, Meeting Planning, Strategic Planning, Strategic Partnerships, Leadership, Social Media, Management, Project Management, Entrepreneurship, Training, Strategy, Budgets, Contract Management, Event Planning, Event Management, Contract Negotiation, Grants, Government Contracting, Logistics, Proposal Writing, Management Consulting, Consulting, Government, Policy, Nonprofits, Change Management, Project Planning, Business Process..., Organizational..., Business Development, Marketing, Workshop Facilitation, Human Resources, Fundraising
Education
Grambling State University 1981 — 1987
R.H. Watkins 1978 — 1981
Diploma
Inspired Hope Holding Company December 2012 - Present
GK Services, Inc March 2002 - December 2012
AT&T October 1989 - May 2002
Averitt Express January 1987 - July 1989
Skills
Project Management, Financial Reporting, Management, Forecasting, Budgets, Business Planning, Analysis, Leadership, Project Planning, Strategy
Education
Grand Canyon University 2012 — 2015
Organizational Leadership, DBA
University of Phoenix 1994 — 1996
MBA
AT&T October 2006 - Present
Education
Grambling State University 1978 — 1982
AT&T June 2013 - Present
AT&T August 2011 - June 2013
Dallas Area Rapid Transit February 2005 - August 2011
PricewaterhouseCoopers 2001 - 2004
Skills
Visio, Auditing, Microsoft Word, Access, Sarbanes-Oxley Act, Financial Reporting, Transportation, Process Improvement, SAP, Internal Controls, Risk Assessment, Business Analysis, Internal Audit, Accounting, Microsoft Excel, Financial Modeling, Finance, QuickBooks, Customer Service, Sarbanes-Oxley, Analysis, Project Management, Contract Negotiation, Payroll, Program Management, Project Planning, Budgets, PeopleSoft, PowerPoint, Business Process..., Mergers & Acquisitions, SEC filings, Managerial Finance, Forecasting, Accounts Payable, Leadership, Risk Management, Change Management, Variance Analysis, Financial Analysis, Accounts Receivable, Contract Management, Strategic Planning, Financial Accounting, Management, Team Building, Operations Management, Capital Budgeting, Microsoft Office, Due Diligence
Education
Grambling State University 1994 — 1999
Accounting
Centrinex/Maximus May 2015 - Present
City Wide Maintenance August 2014 - April 2015
AMG Services August 2012 - May 2014
Convergys March 2010 - August 2012
Walmart February 2009 - March 2010
George S. May International September 2008 - January 2009
KCPT - Kansas City Public Television May 2007 - August 2008
AT&T November 2005 - November 2007
Verizon May 2000 - October 2005
AT&T November 1993 - May 2000
Skills
Customer Service, Team Building, Leadership, Public Speaking, Event Planning, Microsoft Office, Nonprofits, Sales, Training, Marketing, Business Development, Community Outreach, Management, Marketing Strategy, Teaching
Education
Graceland University 1989 — 1991
Bachelor's Degree, Accounting and Business/Management
Tulsa Junior College 1987 — 1989
Urbancrest Baptist Church April 2013 - Present
LexisNexis June 2012 - April 2013
AT&T October 2009 - December 2009
Convergys March 2008 - April 2009
Skills
Fluent Spanish, Adaptable to any..., Microsoft Office, Microsoft Word, Customer Service, Customer Satisfaction, Troubleshooting, Call Center, Customer Experience, Help Desk Support, Team Leadership, Leadership, Systematic Theology, Bible Study, Christian Ministry, Worship Music, Volunteer Management, Team Building, Training
Education
Grand Canyon University 2012 — 2014
Master of Arts (MA), Christian Studies
Mid America Baptist Theological Seminary 2003 — 2006
Master of Arts, Missiology
Clear Creek Baptist Bible College 1999 — 2003
Bachelor of Arts, Ministry
Premier Designs Jewelry April 1992 - Present
AT&T January 2000 - December 2011
Education
United States Sports Academy 1987 — 1989
Masters, Fitness Management
Graceland University 1983 — 1987
Bachelor of Arts (B.A.), Health Education
AT&T Network Force Load AnalystAT&TMarch 2012 - Present
Aetna May 2010 - March 2012
Skills
Call Center, Customer Satisfaction, Telecommunications, Troubleshooting, VoIP, Call Centers, Customer Retention, Wireless, Networking, Computer Network..., Customer Experience, Managed Services, Team Leadership, Technical Support, Telephony
Education
Grambling State University 1990 — 1992
Accounting
Bank of America September 2014 - February 2015
HP Enterprise Services July 2005 - August 2014
AT&T June 1995 - December 2004
CSK Auto 1989 - 1995
Skills
IT Service Management, Service Delivery, Telecommunications, Team Building, Customer Satisfaction, ITIL, Data Center, Vendor Management, CRM, Incident Management, IT Outsourcing, Process Improvement, Technical Support, Telephony, Outsourcing, Service Management, Management, Sla, Service Desk, Project Coordination, Strategic Planning, ITSM Remedy, ITSM Change Management, Avaya Technologies, Avaya Legacy, Avaya VoIP, Cisco VoIP, Communicator, Contact Centers, Toll Free Service, ECR Routing, IP Telephony, IW Remedy, Lifecycle Technical..., Vendor Relationship...
Education
Dynamic Worldwide Training Consultants
Project Management
Grand Canyon University
Bachelor of Education (B.Ed.), Elementary Education and Teaching
AT&T January 2012 - June 2014
AT&T April 2005 - December 2011
AT&T January 2001 - March 2005
MARTA 1999 - 2001
DENSO 1998 - 1999
Sony 1996 - 1998
Panasonic 1991 - 1996
Message Factors, Inc. 1986 - 1991
Skills
Product Development, Product Management, Product Marketing, Sales, Cross-functional Team..., Marketing Communications, Marketing Research, Telecommunications, Strategic Planning, Sales Operations, New Business Development, Program Management, Marketing, Management, Leadership, Strategy, Vendor Management, Market Research, Team Building, Analysis, Integrated Marketing, Integration, Team Leadership, Budgets, Direct Sales, Wireless, Account Management, Strategic Partnerships, Project Management, Mergers & Acquisitions, Project Planning, Competitive Analysis, Six Sigma, CRM, Advertising, Mobile Devices, Marketing Strategy, Customer Retention, Process Improvement, Business Development, Solution Selling, Sales Management, Business Strategy, Start-ups, Networking, B2B, Customer Experience, Mobile Applications, Customer Service, Leadership Development
Education
Kennesaw State University - Michael J. Coles College of Business 2008 — 2010
Master of Business Administration (M.B.A.), Business Leadership, 4.0 GPA
Grady College of Journalism and Mass Communication, University of Georgia
ABJ, Journalism: Advertising Major, Psychology Minor
University of Georgia
AT&T June 2014 - Present
AT&T July 2013 - June 2014
AT&T Mobility June 2011 - July 2013
Thomco Services, Inc. 1997 - 2013
Nsoro Mastec January 2011 - June 2011
The Budd Group October 2008 - July 2010
Sprint August 2007 - March 2008
SunGard September 2004 - August 2007
WFI 2003 - 2004
Sprint 2001 - 2003
Skills
Compliance, Wireless, Telecommunications, Contract Negotiations, Business Management, Account Management, Planning, Negotiation, Budgeting, Problem Solving, Project Planning, Contract Management, Microsoft Office, Customer Service, Scheduling, Team Leadership, Vendor Management, Excel, Program Management, Word, PowerPoint, Supervisory Skills, Documentation, Forecasting, Outlook, CDMA, LTE, Budgets, Management, Contract Negotiation, Software Documentation, Process Scheduler, Microsoft Excel, Project Management, Construction, Microsoft Word, Microwave, Operations Management, Cross-functional Team..., Engineering, UMTS, Leadership, Strategic Planning, Cellular Communications, System Deployment, Call Centers, WiMAX, Networking, Troubleshooting, Computer Network...
Education
Grand Canyon University 2013 — 2015
Masters - Dual Degree Program, Business Administration & Leadership
University of Phoenix 2006 — 2008
BS, Business Management
AT&T March 2013 - Present
Tire Kingdom September 2012 - February 2013
Extra Space Storage April 2012 - July 2012
Safe-Guard Products June 2007 - October 2011
Discount Tire Warehouse April 2007 - June 2007
Kauffman Tire April 2006 - March 2007
Delta World Tire December 2001 - September 2005
Waffle House October 1999 - November 2001
Sam's Club September 1998 - September 1999
Skills
Sales, Training, Marketing, Retail, Customer Service, Automotive, Customer Satisfaction, Tires, Account Reconciliation, Outlook, Process Improvement, Insurance, Management, Pricing
Education
Grambling State University 1993 — 1995
John Ehret High School 1989 — 1993
AT&T
Skills
Telecommunications, Customer Satisfaction, Team Building, Troubleshooting, Process Improvement, Customer Service, Team Leadership, Account Management, Microsoft Office, Cross-functional Team..., Project Management, Microsoft Excel, Quality Assurance, Recruiting, Operations Management, Management, Call Centers, Leadership, Access, Inventory Management, Outlook, Sales
Education
Grambling State University 1990 — 1995
yes
Coloplast July 2012 - Present
Actavis February 2008 - July 2012
Farmers Insurance & Financial Services November 2006 - February 2008
Pilot Catastrophe Service September 2005 - November 2006
AT&T March 2004 - September 2005
Skills
Urology, Gynecology, Urogynecology, Surgical Device Sales, Purchase Contracts, Implants, Biologics, Injectable, Disposables, Territory Management, Strategic Planning, Product Launch, New Business Development, Business Planning, Account Management, Business Networking, Cold Calling, Selling, Sales Management, Leadership, Business, Insurance, Health Insurance, Team Building, Property & Casualty..., Licensed Life & Health..., Commercial Insurance, Pharmaceutical Sales, Operating Room, Sales Force Development, Sales, Medical Devices, Healthcare, Management, Sales Effectiveness, Managed Care, Sales Operations
Education
Grand Canyon University 2011 — 2013
Master of Business Administration (MBA), 3.93/4.0
University of South Alabama 1998 — 2003
B.S., Finance
Rackspace, the #1 managed cloud company June 2015 - September 2015
Intergraph September 2012 - March 2015
Centre for HCI Design March 2011 - June 2011
AT&T June 2007 - April 2010
LEF & Associates January 2006 - December 2006
International Business Machines Corporation June 2005 - December 2005
IBM August 2004 - December 2004
University of Maryland, Baltimore County HCI Undergraduate Research June 2004 - August 2004
Skills
Usability Testing, Heuristic Evaluation, HTML, JavaScript, Photoshop, Illustrator, Storyboarding, User Journeys, User-centered Design, Axure, Card Sorting, Prototyping, User Experience, Human-computer..., Information Architecture, Visio, Personas, Accessibility, User Scenarios, User Interface, Persona, Usability Engineering, Wireframes
Education
City University London 2010 — 2011
Masters of Science, Human Centred Systems
Grambling State University 2000 — 2005
Bachelor of Science, Computer Science
AT&T March 2015 - Present
AT&T November 2008 - February 2013
AT&T July 2008 - October 2008
AT&T July 2006 - June 2008
Skills
Solution Selling, Wireless, Telecommunications, Managed Services, Unified Communications, Direct Sales, Customer Retention, Sales Operations, Mobile Devices, Account Management, Customer Experience, Sales Management, Sales Process, Sales, Management
Education
Grand Canyon University 2011 — 2013
Bachelor of Business Administration (BBA), Marketing
Serrano High School
AT&T July 2007 - Present
Education
University of Phoenix 2006 — 2011
Bachelor of Business Administration (BBA), 3.5
Grand Canyon University
Masters in Professional Counseling
Banana Republic / Gap Inc. May 2014 - Present
AT&T September 2013 - April 2014
Grambling State University August 2004 - September 2009
Skills
Research, PowerPoint, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Higher Education, Teamwork, Matlab, Event Planning, Teaching, Time Management
Education
LSU Shreveport 2009 — 2014
Bachelor of Science (BS), Mass Communication/Media Studies
Grambling State University 2004 — 2009
Bachelor's degree, Mass Communication/Media Studies
Isaac White Realty February 1999 - Present
AT&T November 1972 - December 2002
Skills
First Time Home Buyers, Short Sales, Relocation, Listings, Single Family Homes, Condos, New Home Sales, Foreclosures, Real Estate, Investment Properties, REO, Investors, Real Estate Transactions, Residential Homes, Referrals, Townhomes, Property Management, ABR
Education
Grambling State University 1965 — 1972
Social Science Teacher Education
AT&T May 1979 - June 2008
Lumm's June 1976 - August 1977
Goldblatt's June 1973 - June 1976
Park Forest Reporter July 1973 - June 1974
Skills
Databases, Customer Service, Microsoft SQL Server, Access
Education
Governors State University 1977 — 1978
Business BA, Business and Computing
Southern Illinois University, Carbondale 1974 — 1976
Photography and Journalism
St. Augustine SHS
AT&T 2009 - Present
American Unit 2005 - 2009
Skills
Requirements Analysis, SDLC, Oracle, Integration, Agile Methodologies, Requirements Gathering, Unix Shell Scripting, Quality Center, Software Project..., PL/SQL, Microsoft SQL Server, Unix, XML, Data Warehousing, SQL
Education
Governors State University
M.S., Computer Science
AT&T April 2008 - Present
AT&T Mobility July 2008 - April 2011
Alcatel-Lucent 2000 - 2008
Skills
LTE, Wireless, IP, Unix, Telecommunications, Software Development, UMTS, 3G, TCP/IP, 4G, Perl, Solaris, Shell Scripting, C, 3GPP, SS7, ATM networks, Unix Shell Scripting
Education
Grambling State University 1995 — 2000
BS, Computer Science
City of Milwaukee Water Works May 2012 - Present
Apple April 2013 - Present
at&t December 1999 - January 2010
Time Warner Cable July 1997 - November 1999
Skills
Telecommunications, Linux, Project Management, Java, Integration, Troubleshooting, Wireless, VoIP, XML, TCP/IP, C++, Microsoft SQL Server, IP, JavaScript, Cisco IOS, iPad, iWork, iPhone Support, Mac OS X Server, iOS, Network Security, Wireless Networking, Automation, Project Planning, Instrumentation, Soldering, Management, iPhone, Training, Sales, Leadership, Networking, Customer Service, Engineering, OS X
Education
Grambling State University
Electrical Engineering Technologies
MATC
Electrical Engineering Technologies
AT&T
Skills
Microsoft Office, Management, Microsoft Word, Research, PowerPoint, Leadership, Training
Education
Grand Canyon University
Strayer University
Business, Management, Marketing, and Related Support Services
AT&T April 2013 - Present
PLS Financial Services March 2012 - April 2013
Skills
Customer Service, Store Management, Sales, Customer Experience, Loans, Retail Sales, Retail, Financial Services, Cash Management
Education
Governors State University 2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
AT&T October 2005 - Present
Johnson Controls April 1996 - March 2000
Carrier Corporation June 1989 - February 1996
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Budgets, Strategic Planning, Negotiation
Education
Grambling State University 1972 — 1975
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Grambling Laboratory High High School 1963 — 1967
Diploma, General Studies
Bank Of America July 2012 - Present
Havard Risk Management January 2012 - March 2012
AT&T May 1986 - March 2006
AT&T May 1986 - February 2005
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, Public Speaking, Management, Marketing, Marketing Strategy
Education
Southeastern Career Institute 2005 — 2007
General Practice Paralegal, Cetification
Grambling State University
B.S., Business Administration and Management, General
Fiserv 2013 - Present
IBM Global Services August 2012 - Present
IBM July 2000 - Present
AT&T May 1992 - July 2000
AT&T September 1982 - July 2000
Skills
Windows Server 2008, Windows Server 2003, Windows Server, MS IIS, MS Clustering, NetVault, Veritas Net Backup, Remedy, HP Systems Insight..., IBM Systems Director, Dell Administrator, HP Proliant, IBM Servers, Dell PowerEdge Servers, Desktop
Education
Grambling State University 1978 — 1982
Bachelor of Applied Science (BASc), Mathematics and Computer Science
Grambling State University
Homewood-Flossmoor High School July 2007 - Present
Riley Children's Foundation July 2003 - June 2005
AT&T April 1979 - March 2002
Education
Governors State University 2007 — 2012
Master's Liberal Arts, Communication and Media Studies
Blue Cross Blue Sheild of Minnesota March 2013 - Present
Aetna June 2011 - August 2012
Aetna Corp June 2011 - August 2012
CableOne October 2010 - May 2011
AT&T February 1998 - October 2009
Education
Grambling State University 1989 — 1991
Business Administration, Management and Operations
AT&T February 1998 - Present
Grambling State University February 1991 - December 1998
La pwr & light/ENTERGY 1988 - 1990
JB Hunt Transport Services, Inc. 1987 - 1988
Dunn,s Auto salvage 1983 - 1987
Harmeson Mfg 1982 - 1983
Schlumberger March 1980 - 1981
Skills
VoIP, Wireless, Telecommunications, Ethernet, Program Management, T1, Team Building, Strategic Planning, Telephony
Education
Grambling State University 1976 — 1980
Industrial Technology/Technician
AT&T September 2003 - Present
Enterprise Rent-A-Car June 1999 - September 2003
Enterprise rent A Car June 1999 - September 2003
Skills
Public Speaking, Event Planning, Program Management
Education
Grambling State University 1993 — 1998
Bachelor's Degree, Mass Communication/Media Studies