AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
The Macerich Company May 1997 - Present
Macerich 1997 - 2005
RREEF Funds August 1991 - April 1997
AT&T May 1982 - August 1994
Skills
Shopping Centers, Lease Negotiations, Real Estate Development, Property Management, Real Estate, Retail, Sales, Commercial Real Estate, Lease Administration, Corporate Real Estate, Business Development, Tenant, Leases, Contract Negotiation, Location Intelligence
Education
Grand View College 1980 — 1984
Telecommunications & Photography
Hoover High School 1976 — 1979
AT&T October 2009 - Present
Staples March 2008 - October 2009
Skills
Telecommunications, VoIP, Wireless, IP, Telephony, Troubleshooting, Ethernet, Mobile Devices, Networking, Computer Network..., Wireless Networking, Managed Services, Network Design, Technical Support, Routers, DSL, LAN-WAN, Call Centers, MPLS, Cisco Technologies, Unified Communications, Switches, Data Center, WAN, Vendor Management, TCP/IP, Customer Experience, Web Design, Web Development, Instructor-led Training, Instructors
Education
Florida Career College 2003 — 2006
Associate of Science (A.S.), Website Administrator, 3.7 GPA
Grand Canyon University
Network and System Administration/Administrator
AT&T December 2014 - Present
AT&T January 2008 - December 2014
AT&T April 2006 - January 2008
AT&T February 1999 - April 2006
Anixter February 1998 - February 1999
Brunswick Corporation April 1995 - February 1998
S.D. Warren May 1990 - April 1994
Skills
Telecommunications, Sales, Microsoft Office, Wireless, Cloud Computing, MPLS
Education
Grand Valley State University 1987 — 1991
Bachelor's degree, Computer Science
VanDyk Mortgage September 2014 - Present
L & B Portfolios August 2011 - June 2015
AT&T 2007 - December 2009
Skills
Marketing, Credit, Customer Service, Management, Mortgage Banking, Sales, Team Building, Microsoft Excel, First Time Home Buyers, Sellers, Short Sales, Real Estate, Condos, Residential Homes, Foreclosures, Investment Properties, Relocation
Education
East Grand Rapids High School 1996 — 2000
Grand Rapids Community College
Business Administration and Management, General, 4.0
AT&T April 2010 - Present
US Navy January 2007 - January 2010
Zales January 2001 - January 2007
Skills
Payroll Processing, FMLA, Disability Rights, Disability Benefits, Military, Military Operations, Military Experience, Military Training, Microsoft Office, Microsoft Excel, Microsoft Word, Call Centers, Leadership, Customer Satisfaction, Customer Service, Interviews, Networking, Process Improvement, Project Management, Strategic Planning, Team Leadership, Technical Support, Telecommunications, Troubleshooting, Vendor Management, VoIP, Wireless
Education
Grand Canyon University 2011 — 2013
Bachelor of Science, Applied Management, 3.65
Johnston Community College 2001 — 2003
Associate in Applied Science, Computer Programming, 3.53
The Kelley Method October 2007 - Present
ASEA March 2012 - Present
No GMO 4 Michigan non-profit organization January 2013 - Present
Going Beyond Nutrition LLC February 2011 - Present
Park Place Apartments LLC October 2009 - Present
RDK Properties LLC July 2008 - Present
AT&T May 2000 - February 2011
Skills
Wellness, Wellness Coaching, Holistic Health, Nutrition, Supplements, Wellbeing, Fitness, Small Business, Sports Injuries, Rehabilitation, Headaches, Home Based Business, Health Education, Lifestyle, Public Speaking, Nutritional Counseling, Lifestyle Coaching, Healing, Weight, Weight Management, Pain Management, Alternative Medicine, Sports Nutrition, Prevention, Network Marketing, Nutrition Education, Personal Training, Strength Training, Fitness Training, Relaxation, Stress, Weight Loss Coaching, Meditation, Personal Development, Corporations, Employee Wellness, Stress Management, Yoga, Motivational Speaking, Athletics, Life Coaching, Entrepreneurship, Business Coaching, Energy Healing, Real Estate
Education
Grand Rapids Community College 1999 — 2001
Electrical and Electronics Engineering
382 Communications / ISERV January 2014 - Present
Turnkey Network Solutions October 2011 - September 2013
AT&T February 1994 - August 2011
Skills
Telecommunications, Wireless, Fiber Optics, VoIP, Network Design, Networking, DWDM, Project Management, Computer Hardware, Ethernet, IP, Troubleshooting, Telephony, Cabling, Switches, Optical Fiber, DSL
Education
Grand Rapids Community College 1994 — 1996
Associates, Arts
Grand Canyon University July 2011 - July 2014
Dish Network June 2008 - December 2010
AT&T December 2006 - March 2008
Skills
Microsoft Excel, Public Speaking, Customer Service, Teaching, Higher Education, Staff Development, Adult Education, Research, Microsoft Office, Community Outreach, Nonprofits, Troubleshooting, Technical Support, SharePoint, Training, Team Leadership, Help Desk Support, Remote User Support, Remote Desktop, Citrix, Active Directory, Microsoft Technologies, Cisco Technologies, Office 2010, Service Desk, Software Installation, Hardware, Access, System Administration, Administration, Computer Hardware, Software Documentation, Supervisory Skills, Data Entry, Windows 7, Conflict Resolution, Networking, Call Centers, Resume Writing, Admissions
Education
Grand Canyon University 2012 — 2014
Bachelor of Science (B.S.), Substance Abuse/Addiction Counseling, 3.70
Acadiana Renaissance Charter Academy August 2014 - Present
AT&T 2010 - 2013
AT&T 2000 - 2010
AT&T 1998 - 2000
Bagwell Brothers 1997 - 1998
Woody's Wrecker Service 1995 - 1997
Skills
Dispatching, Troubleshooting, Telephone Skills, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Organization, Communication Skills, Call Centers, Telecommunications, Software Documentation, Invoicing, Office Management, Administrative..., Customer Satisfaction, Data Entry, Teamwork, Public Relations, Event Planning, Administration
Education
Grand Canyon University 2014 — 2019
Bachelor of Education (BEd), Elementary Education and Teaching
APT College 2013 — 2013
FCC license, FCC General Radiotelephone Operator License Elements 1 &3
International Correspondence School 1995 — 1996
Legal Assistant, Legal Assistant/Paralegal
Xerox Inc October 2012 - September 2014
ATT April 1999 - July 2011
Skills
Lathe, Milling, Customer Service, Customer Support, Assembler, Computer Hardware..., Band Saw, Table Saw, Sawmill, Drill Bits, Punch Press, Shear, Microsoft Office, Call Centers
Education
Grand Canyon University 2012 — 2015
Bachelor of Applied Science (BASc), Accounting
MTI College 2000 — 2001
Associate's degree, Computer Technology/Computer Systems Technology
Cumulus Media February 2015 - Present
Currently looking for a Sales, Marketing or Business Development Position. January 2014 - Present
American Lung Association January 2013 - Present
Canon Business Solutions November 2011 - 2012
AT&T March 2009 - February 2010
Mothers Against Drunk Driving January 2001 - January 2008
Paychex, Inc. 2004 - 2006
WXMI FOX 17 January 1999 - January 2001
Skills
Fundraising, Promotions, Public Speaking, Event Management, B2B, Key Account Management, Nonprofits, Press Releases, Negotiation, Strategic Planning, Business Development, Account Management, Marketing Communications, Direct Marketing, Online Marketing, Sales Management, Interviews, Social Media Marketing, New Business Development, Sales, Time Management, Sales Operations, Marketing, Email Marketing, Advertising, Customer Service, Networking, Customer Retention, Small Business, Marketing Strategy, Team Building
Education
Grand Valley State University 1997 — 1999
BA, Public Relations and Advertising; Communications
Grand Valley State University 1996 — 1999
BA, Public Relations, Advertising and Communications
Defense Contract Management Agency (DCMA) 2015 - Present
AT&T 2008 - Present
US Army November 2007 - Present
Skills
Windows 7, Network Administration, Computer Hardware, Software Installation, Troubleshooting, LAN-WAN, Networking
Education
Grand Rapids Community College 2005 — 2007
Associate of Arts (AA), Network and System Administration/Administrator
Famous Music Recording April 2015 - Present
Magnatic Music- Music artist aka "The Alston Experience" January 2010 - Present
The Main Ingredient January 2012 - September 2015
Women of Jazz South Beach June 2012 - 2014
Allegis Group January 2008 - December 2010
AT&T / GCI March 2005 - March 2007
AT&T June 1980 - May 2000
Skills
Active Directory, Visio, System Administration, Troubleshooting, Switches, Networking, Integration, Windows, VoIP, Cloud Computing, Information Technology, Software Documentation, Customer Service, Routers, Training, Program Management, Team Leadership, Project Management, Cisco Technologies, Change Management, Call Centers, Network Engineering, Management, Leadership, Security, Consulting, Team Building, HTML, Social Networking, IT Management, Analysis, Testing, Telecommunications, SDLC, Data Center, Process Improvement, Interviews, Administration, Human Resources, Music, Project Planning, Outlook, SharePoint, Hardware, Requirements Analysis, TCP/IP, Recruiting, Disaster Recovery, Salesforce.com, Social Media
Education
Grand Canyon University 2004 — 2006
Reading Teacher Education
Columbia School of Broadcasting 2000 — 2001
Fcc lic in Broadcast Communication, Radio Broadcasting
New York University
Master of Computer Applications (M.C.A.), Computer Science
Grand Canyon University
Reading Education
AT&T 2009 - Present
Consultant 2006 - 2009
J R Automation Technologies 2000 - 2006
Skills
Telecommunications, Wireless, VoIP, Managed Services, Unified Communications, Mobile Devices, IP, Solution Selling, Cisco Technologies, Direct Sales, Data Center, Cloud Computing, Troubleshooting, Account Management, Sales Management, Customer Retention, Selling, Strategic Partnerships, Sales, Customer Satisfaction
Education
Grand Valley State University
Bachelor of Science in Engineering, Computer Engineering
Spec's July 2014 - Present
Uccello's Ristorante, Pizzeria & Sports Lounge December 2011 - May 2014
Spectrum Industries, Inc. 2013 - 2013
Brian O Neill's March 2006 - June 2011
Cathie M. Deulley Insurance January 2006 - June 2011
PepsiCo 2011 - 2011
AT&T March 2000 - June 2005
Loews Cineplex Entertainment December 1996 - March 2000
Skills
Telecommunications, Wireless, Call Centers, Customer Service, VoIP, Customer Retention, Team Leadership, Customer Experience, Program Management, Microsoft Office, Customer Satisfaction, Vendor Management, Management, Sales, Teamwork
Education
University of Houston 2003 — 2008
Bachelor of Science in Psychology, Human Development and Family Studies, General, 3.2
Grand Rapids Community College 2006 — 2006
Core studies, Clinical, Counseling and Applied Psychology, 3.6
Northview
High School, Core
SPS Commerce June 2014 - Present
SPS Commerce September 2013 - June 2014
Wells Fargo May 2012 - September 2013
AT&T May 2010 - May 2012
Pizza Hut 2005 - 2010
Skills
Sales Management, Leadership Development, Sales Process, Solution Selling, Strategic Consulting, Management Consulting, Team Leadership, Customization, Mobile Solutions, Training & Development, Customer Engagement, Long-term Customer..., CRM, Salesforce.com, Confluence, Supply Chain, SAS, EDI, Data Analysis, Entrepreneurship, Solutions Marketing, Analysis, Employee Training, Microsoft Office, Customer Retention, Management, Customer Satisfaction, Process Improvement, Leadership, Customer Service, Paradigm Shifts, Robust Optimization, Social Media
Education
Iowa State University - College of Business 2011 — 2013
Master of Business Administration (MBA), 3.5
Grand View College 2009 — 2010
Bachelor of Science (B.S.), Management
Iowa State University 2000 — 2005
Sociology, Management
Heartland Business Systems September 2014 - Present
AT&T April 2014 - September 2014
Quester October 2012 - April 2014
U.S. Cellular August 2011 - October 2012
Salix Pharmaceuticals August 2009 - January 2011
Sepracor July 2004 - February 2009
sanofi-aventis 2001 - 2004
Verizon Wireless 1997 - 2001
United States Cellular 1991 - 1997
Skills
Pharmaceutical Industry, Market Research, New Business Development, Sales, Account Management, Management, Sales Operations, Direct Sales, Strategy, Sales Process, Business Development, Leadership, Strategic Planning
Education
Iowa State University 1987 — 1989
BBA, Marketing
Grand View College 1985 — 1987
Dowling High School 1981 — 1985
VeraTeq March 2006 - Present
Engel Consulting 2004 - 2006
Lucent Technologies 2001 - 2004
Lucent/INS 2000 - 2001
StorageTek January 1997 - June 2000
Memorex Telex 1992 - 1996
AT&T 1980 - 1992
Skills
Revenue Assurance, Telecommunications, Account Management, Access, Business Analysis, Process Improvement, Project Management, Program Management, Disaster Recovery, Project Planning, Change Management, VoIP, Wireless, Vendor Management, Solution Selling, Switches, Networking, Strategic Partnerships, Professional Services, Security, CRM, Cloud Computing, Managed Services, Integration, Management, Call Centers, Team Leadership, Business Process, Start-ups, Product Management, Data Center, PMP, Cross-functional Team..., Business Intelligence, Strategic Planning, Operations Management, Troubleshooting
Education
Grand Canyon University 1971 — 1973
BS, Biology
Re-bar May 2014 - Present
Cascade People's Center January 2005 - Present
Self Employed September 1996 - Present
Challenger Ridge Vineyard and Cellars January 2012 - November 2013
Ascended Health Pacific Northwest November 2008 - August 2011
AT&T March 2003 - May 2005
WCKS September 1998 - May 2004
T-Mobile July 2001 - June 2003
Skills
Editing, Music, Event Planning, Advertising, Marketing, Radio, Festivals, Sound, Audio Editing, Non-profits, Event Management, Social Media, Video, Online Advertising, Program Management, Nonprofits, Digital Media, Multimedia, Voice Acting, Training, Voice Over, Recording, Customer Service, Microsoft Office
Education
University of Washington 2003 — 2004
CRT, Voice Acting
Grand Valley State University 1996 — 2001
BS, Communication Theory and Film/Video Production
Kalamazoo Valley Community College 1994 — 1996
CRT, Theater Production, Stage Management, Lighting/ Audio Design
Casa D'Angelo January 2012 - Present
Minority Supplier Development Council January 2009 - January 2011
AT&T 2007 - 2009
Citadel Broadcasting August 2008 - December 2008
Skills
Analysis, Budgets, Business Development, Community Outreach, Customer Service, Event Planning, Management, Marketing, Press Releases, Project Planning, Public Relations, Public Speaking, Sales, Sales Operations, Strategic Planning
Education
Florida Atlantic University 2012 — 2014
Bachelor of Arts (B.A.), Social Sciences
Grand Rapids Community College
Associate in Arts
AT&T August 2015 - Present
AT&T January 2014 - Present
AT&T November 2009 - January 2014
AT&T February 2007 - November 2009
AT&T June 2006 - February 2007
AT&T August 1998 - June 2006
Consumers Energy August 1997 - August 1998
Consumers Energy September 1995 - August 1997
US Navy September 1989 - September 1995
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Outlook, English, Windows, Customer Service, Research, Teaching, Public Speaking, Budgets, Strategic Planning, Editing, Negotiation, Six Sigma, Engineering, Electronics, Troubleshooting, Program Management, Team Leadership, Project Planning, Telecommunications, Process Improvement, Wireless, Vendor Management, VoIP, Project Management, Cross-functional Team..., Leadership, Management, Team Building, Networking
Education
Grantham University 2013 — 2015
Master of Business Administration (M.B.A.), Project Management, 4.0
Grantham University 2012 — 2013
Bachelor of Science (B.S.), Electronic Engineering Technology
Grantham University 2011 — 2012
Associate of Science (A.S.), Electronic & Computer Engineering Technology
Lake Michigan College 1996 — 1998
Associate of Science (A.S.), Nuclear Technology
Samsung Electronics America June 2015 - Present
AT&T December 2014 - June 2015
ICED Consulting August 2013 - December 2014
Verizon Wireless 2008 - June 2013
Alltel 2006 - 2008
Centennial Wireless 2003 - 2006
Salon Enterprises 2002 - 2003
Best Buy 2000 - 2002
U.S. Vision 2000 - 2000
Skills
Leadership, Customer Retention, Wireless, Performance Management, Team Management, Sales, Training, Marketing, Solution Selling, Business Strategy, Marketing Strategy, Retail, Customer Service, Team Leadership, Mobile Devices, Mobile Technology, Product Marketing, Team Building, Strategy, Coaching, Competitive Analysis, Cross-functional Team..., Forecasting, Recruiting, Sales Operations, Telecommunications, Customer Experience
Education
Grand Valley State University
Behavioral Science, Psychology, Anthropology, Sociology, Criminal Justice
Grand Valley State University
Bachelor of Science Behavioral Science, Behavioral Sciences
AT&T July 2015 - Present
AT&T February 2014 - July 2015
AT&T November 2008 - January 2014
AT&T February 2001 - November 2008
Skills
Telecommunications, Wireless, Data Center, VoIP, Call Centers, Product Management, T1, Management, Lean Management, Program Management, Team Management, Lean Operations, Lean Thinking, Lean Tools, Managed Services, Requirements Analysis, Process Improvement, Operations Management, Utilization Management, Utilization, Team Leadership, Leadership Development, Organizational..., Staff Development, Productivity, Efficiency, IP, Computer Network..., Software Project..., Business Analysis, Routers, Routing, Mobile Devices, Ethernet, Change Management, Sales, Sales Management, Sales Operations, Sales Process, Solution Selling, Sales Presentations, Direct Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Six Sigma
Education
QMS Six Sigma Training 2013 — 2014
MSOC, Green Belt, White Belt, Yellow Belt, LEAN and Minitab Assistant Certifications, Operations Management and Supervision
Grand Valley State University 1991 — 1993
Business Administration, Management and Operations
Hydro-Chem Systems Inc September 2013 - Present
Summit Training Source - A Member of the HSI Family of Brands May 2012 - January 2013
Gentex Corporation March 2011 - May 2012
AT&T 2005 - 2008
Skills
Cold Calling, Account Management, Pricing, Selling, Sales Process, Building Relationships, Sales, Sales Presentations, Direct Sales, Advertising, Solution Selling, New Business Development, Team Building, Relationship Management, B2B, Consulting, Online Advertising, Advertising Sales, Value Based Selling, Networking, Strategic Planning, Multi Tasking, Microsoft Office, Customer-focused Service, Customer Service, Sales Management
Education
Grand Valley State University
Political Science and Marketing
Amazon May 2015 - Present
AT&T October 2014 - May 2015
AT&T Mobility September 2012 - October 2014
Alltel Wireless 2011 - 2012
T-Mobile November 2009 - November 2010
Skills
Selling, Telecommunications, Direct Sales, Sales Management, Wireless, Sales, Account Management, Solution Selling, Contract Negotiation, Customer Retention, Sales Operations, Sales Process, New Business Development, Negotiation, Cold Calling, Business Development, Customer Satisfaction, Retail, Mobile Devices, Training, B2B, Strategic Planning, Marketing, Sales Presentations, Microsoft Office, Customer Experience, Management, Leadership, Customer Service
Education
Grantham University 2015 — 2018
Bachelor of Science (BS), Computer Science, B+
Lincoln Land Community College 2009 — 2009
Bachelor of Science (B.S.), Computer Science
North Carolina Wesleyan College January 2015 - Present
DHHS June 2013 - June 2014
Academics Plus, Inc. December 2012 - June 2013
Howells Support Sevices January 2009 - June 2013
Wayne County Public Schools August 2007 - January 2013
AT&T May 2008 - December 2008
Bojangles' Restaurants, Inc. August 2005 - November 2006
Skills
Teaching, Research, Customer Service, Microsoft Office, PowerPoint, Public Speaking, Microsoft Word, Microsoft Excel, Outlook, Staff Development, Higher Education, Administration, Editing, Community Outreach, Volunteer Management, Customer Satisfaction, Leadership, Time Management
Education
Grand Canyon University 2014 — 2017
Doctoral of Education, Organizational Leadership
University of Phoenix 2012 — 2014
Master of Science (M.S.), Developmental Psychology
Mount Olive College
Bachelors of Science, Early Childhood Education and Teaching/ Sociology
AT&T May 2015 - Present
AT&T Mobility March 2014 - May 2015
AT&T Mobility April 2011 - February 2014
Alltel Wireless June 2007 - April 2011
Alltel Wireless March 2007 - May 2007
Alltel Wireless January 2006 - March 2007
Alltel Wireless March 2005 - December 2005
Target June 2003 - November 2004
Target November 2000 - May 2003
Mrs. Fields Cookies September 1999 - January 2000
Skills
Coaching, Retail Management, Hiring, Customer Service, Merchandising, Inventory Management, Customer Satisfaction, Scheduling, Customer Experience, Sales Management, Retail, Visual Merchandising, Team Building, Performance Management, Problem Solving, Microsoft Office, Excel, Word, Telecommunications, Team Management, Account Management, Leadership, Sales, Sales Operations, Management, Marketing, Wireless, Solution Selling, Customer Retention, Direct Sales, Time Management, Sales Process, Cold Calling, Call Centers, Selling, Quotas, Forecasting, B2B, M2M, Retail Sales, Store Management, Advertising, Sales Presentations
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.58
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.), Marketing, 3.73
Grand Valley State University 2002 — 2004
General Business
CyberCore Technologies January 2012 - Present
AT&T May 2008 - January 2012
Engineering Systems Solutions, Inc. December 2007 - May 2008
Booz Allen Hamilton June 2007 - December 2007
AT&T Government Solutions 2005 - 2007
AT&T Government Solutions July 2004 - June 2005
US Navy 1995 - 2004
Skills
Information Assurance, Security, PMP, Vulnerability Assessment, Top Secret, Information Security, TCP/IP, CISSP, IDS, Testing, Training, Computer Security, Incident Response, Servers, Software Documentation, Military, Disaster Recovery, C&A, Cisco Technologies, Cloud Computing, Intrusion Detection, Security Clearance, Human Resources, Network Administration, Command, Switches, Integration, DoD, Vulnerability Management, Networking, Navy, Program Management, System Administration, Network Engineering, Systems Engineering, Network Security, Government, Management, Firewalls, Active Directory, Troubleshooting, Leadership, Risk Assessment, VMware, SDLC, Penetration Testing, Security+, Requirements Analysis, Unix, Information Security...
Education
Strayer University-Maryland 2008 — 2010
BS, Information Systems w/ computer security concentration
Grantham University 2006 — 2008
AS, Computer Science
NES Associates, LLC December 2014 - Present
Vectrus December 2013 - December 2014
Vectrus December 2012 - December 2013
AT&T January 2008 - December 2012
Skills
CCNP Certified, CASP, CCNA, CompTIA Security+, Cisco Call Manager, Testing, OSPF, VoIP, IP, Management, Project Management, Microsoft Office, OTDR, Remedy User, RIP and RIPv2, ,(FOA) Certified Fiber..., POTS & DSL 2008, CAT5, 5e, 6, 6e wiring,..., Secret security..., VOIP, POE switches and..., LAN/WAN switches and..., Trunking, EIGRP, 802.1x, TCP/IP, Software Installation..., Firewall set-up 2008, Installing Wireless..., Sidekick ohms meter, DB loss testing, Coaxial, wiring,..., Bonding and grounding..., Installed manhole duct..., Cable Splicing 2008, CMA License Flight Line..., Vehicle Maintenance and..., Hazardous Materials..., Pole Climbing 2008,..., HSCA chemical plant..., TWIC Card 2012, First Aid & CPR 2008, Operating core drill..., Ms Word, Ms Powerpoint, Ms Excel, Ms Outlook, Optical Fiber, Software Installation, Outlook, Microsoft Excel
Education
Grand Canyon University 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5
Paul Quinn College 1999 — 2004
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, 3.3
AT&T March 2005 - Present
Skills
Financial Analysis, Telecommunications, Financial Reporting, Process Improvement, Variance Analysis, Sarbanes-Oxley Act, Analysis, Finance, Accounting, Access, Microsoft Excel, Public Speaking, Team Building, PowerPoint, Leadership, Social Media, Microsoft Word, Microsoft Office, Customer Service
Education
Northcentral University 2014 — 2017
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
Liberty University 2012 — 2014
Master's degree, Professional Counseling
Grand Canyon University 2010 — 2012
Bachelor of Science (BS), Psychology
AT&T July 2001 - July 2013
AT&T 2001 - 2013
Skills
Creative Writing, Telecommunications..., Technical Writing, Technical Support, Programming, Management Consulting, Editing
Education
Michigan State University 1978 — 1984
Bachelor of Arts (B.A.), Secondary Education and Teaching
Grand Rapids Community College 1974 — 1978
Associate's degree, English/Journalism
AT&T January 2004 - Present
Sprint September 2002 - September 2003
WorldCom September 1999 - September 2002
US Xchange May 1998 - September 1999
The Iserv Company August 1995 - May 1998
Skills
Managed Services, Sales Operations, Sales Process, Sales, Management, Team Management, Leadership, Marketing, Recruiting, VoIP, Training, Solution Selling, VPN, Unified Communications, Telecommunications, MPLS, E-commerce, Account Management, Selling, Telephony, Data Center, Co-location, Wireless, WAN, Ethernet, Direct Sales, Contract Negotiation, Cloud Computing, Call Centers, Salesforce.com, Customer Retention
Education
Grand Valley State University 1984 — 1989
Political Science
SimplexGrinnell February 2015 - Present
Current Technologies Corporation September 2010 - December 2014
Amdocs April 2007 - January 2009
AT&T April 2002 - April 2007
SBC September 2000 - April 2002
Skills
Visio, Windows Server, Microsoft SQL Server, Networking, Troubleshooting, Servers, Active Directory, TCP/IP, Axis Cameras, Milestone Xprotect, Exacq, Mobotix, Cambium Wireless, Motorola Canopy, Motorola WLAN, Aerohive, Ubiquiti, Dell PowerEdge Servers, HP Proliant, HP Procurve Networking, Open Options, Microsoft Office, Low Voltage
Education
Grand Rapids Community College 1999 — 2000
Gen
AmegaWood, Ltd. CEOBCS Networks, Inc.September 1992 - December 2004
AT&T January 1973 - August 1992
Education
Grand Rapids Community College
Technology
Citrix January 2015 - Present
AT&T October 2014 - December 2014
AT&T March 2014 - October 2014
AT&T 2011 - March 2014
AT&T 2007 - 2011
TEKsystems 2004 - 2007
Skills
Managed Services, Unified Communications, MPLS, VoIP, Solution Selling, Telecommunications, Wireless, IP, Professional Services, Data Center, Cloud Computing, Cisco Technologies, Account Management, Voice & Data Convergence, Internet Services, Call Center, SIP, Sales Management, MPLS VPN, Account Planning, Networking, Sales Operations, Strategy, Lead Generation, Management
Education
Grand Valley State University 1999 — 2004
Bachelors, Majors: International Business & Management - Minor: French
ESSCA University 2001 — 2002
Business, Business Administration and Management, General
east paris internal medicine November 2013 - Present
Summit Health, Inc. June 2012 - November 2013
Trinity Health April 2012 - August 2013
LifeHOUSE Properties July 2011 - December 2012
LifeHOUSE Properties July 2011 - November 2012
AT&T January 2001 - April 2011
AT&T April 2000 - April 2011
Skills
Customer Service, Call Centers, Healthcare, Cpr Certified, Medical Terminology, Coaching, Microsoft Excel, medical assistant, Customer Relations, Mentoring, Excel, Word, HIPAA, Telephone Skills, Sales, Hospitals, EMR, Training, Epic Systems, Medical Coding, Microsoft Word, CPR Certified
Education
Ultimate Medical Academy 2013 — 2014
Diploma medical billing and coding, Medical billing and coding
Ross Medical Education Center 2011 — 2011
Medical Assistant Certificate, Medical Assistant
Grand Valley State University 2007 — 2011
Psychology
Blue Heron Academy 2006 — 2006
Certificate, Clinical Nutrition
Southwestern Michigan College 1987 — 1989
Associate Degree, Liberal Arts
Washoe County School District November 2014 - Present
AT&T November 2012 - November 2014
Sierra Trading Post June 2011 - November 2012
Jazfry LLC February 2011 - November 2012
Kathryn Eckert, MD October 2010 - January 2012
WinCo Foods April 2008 - April 2011
Joey Gilbert & Associates, Ltd. January 2011 - March 2011
Steve's Army Surplus May 2004 - April 2008
Skills
Linux, Management, Customer Service, Training Delivery, Presentations, Computer Hardware, Microsoft Excel, Microsoft Word, PowerPoint, Internal & External..., Highly detail oriented, Self-Motivated, Marketing, Sales, Photography
Education
Grand Canyon University 2014 — 2016
Bachelor's Degree, Applied Management
Career College of Northern Nevada 2009 — 2011
Associates of Occupational Science, Legal Assistant/Paralegal
Spectrum Health July 2014 - Present
Spectrum Health November 2006 - July 2014
AT&T May 2007 - November 2008
Rooks Landscaping March 1997 - May 2007
Education
Grand Rapids Community College 2012 — 2014
Associates, Radiological Technology
Grand Rapids Community College 1996 — 2000
Associates of Arts, Business
ING, Columbia, Foresters January 2012 - June 2012
AT&T August 2009 - January 2012
BPG Enterprises June 2003 - March 2010
5/3 Bank February 2008 - August 2009
U.S. Marine Corps October 2000 - October 2008
Aflac August 2007 - January 2008
Skills
Sales, Customer Service, Customer Retention, Accounting, Finance, Insurance, Team Building, Microsoft Excel, Public Speaking, Microsoft Office
Education
Grand Valley State University 2000 — 2015
Bachelor of Business Administration (B.B.A.), Accounting and Finance
NAMSR 2012 — 2012
Certificate, Medical Device Sales
U.S. Marine Coprs 2002 — 2002
Certificate, Mainenance Management
West Catholic 1996 — 2000
Diploma, Honors
AT&T June 2015 - Present
Prairie View A&M B-Cubed Male Mentoring Program February 2015 - Present
Waller County Election Board October 2014 - December 2014
Wendy Davis Gubernatorial Campaign-Battle Ground Texas August 2014 - November 2014
U.S. House of Representatives June 2014 - August 2014
Mayor Frank Jackson March 2014 - May 2014
Skills
Public Policy, Political Science, Critical Thinking, Sales, Customer Service, Typing, Custodial Services, Stocking, Government, Community Outreach, Fundraising, Public Speaking
Education
Prairie View A&M University 2013 — 2016
Political Science and Government
Grand View College 2011 — 2012
Political Science and Government
AT&T April 2014 - Present
Securitas Security Services USA, Inc. July 2012 - December 2013
Holland Special Delivery February 2012 - June 2012
TMH Security June 2010 - November 2010
Skills
Bilingual-English/Spanis..., First Aid, Cpr Certified, AED, Computer Proficiency, Technology, Security
Education
Grand Valley State University 2008 — 2013
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration
Indiana Women's Prison January 2013 - Present
AT&T April 2012 - September 2012
Corrections Corporation of America February 2011 - June 2011
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Research, Customer Service, Teamwork, Criminal Justice, Enforcement, English, Social Media, Windows, Criminal Law, Cpr Certified, Police, Leadership, Firearms, First Aid, Team Leadership
Education
Grand Canyon University 2013 — 2014
Master's degree, Criminal Justice/Law Enforcement Administration
Grand Canyon University 2010 — 2013
Bachelor of Science (B.S.), Criminal Justice and Corrections
The University of Georgia 2004 — 2007
Bachelor of Arts (B.A.), Child and Family Development
AT&T July 2012 - Present
AT&T February 2012 - July 2012
Hyatt Place November 2011 - January 2012
Hyatt Place June 2011 - January 2012
PT solutions January 2011 - April 2011
Telco Tools Inc. May 2010 - December 2010
Life's A Beach May 2010 - July 2010
Hillside Forrest May 2009 - August 2009
Aeropostale August 2007 - March 2008
Skills
Customer Service, Time Management, Sales, Outlook, PowerPoint, Microsoft Office, Critical Thinking, Microsoft Excel, Microsoft Word, Facebook, Customer Satisfaction, Strategic Prospecting, Sales Order Processing
Education
Middle Tennessee State University 2013 — 2015
Master of Business Administration (M.B.A.)
Grand Valley State University 2008 — 2011
Bachelor of Science (B.S.), Public Relations, Advertising
SolarCity July 2015 - Present
AT&T June 2009 - July 2015
Jim Click Automotive Group August 2013 - December 2013
Cogent Communications February 2013 - August 2013
Skills
Direct Internet Access, Ethernet, Point to Point, B2B, Bilingual Proficiency, Customer Experience, Customer Satisfaction, Customer Service, Cellular Communications, Telecommunications, CDMA, GSM, 4G, LTE, IP, Mobile Devices, Mobile Technology, Wireless, Product Management, Problem Solving, Sales Process, Strategic Planning, Unified Communications, Business Development, Sales, Account Management, Direct Sales, Solution Selling, Cold Calling
Education
Grand Canyon University 2011 — 2015
Bachelor of Science (BS), Finance and Economics
Pueblo High School 2001 — 2005
Diploma, General Studies
Ultimate Investments April 2009 - Present
AT&T October 2001 - Present
Education
Grand Valley State University 1991 — 1994
YP June 2012 - Present
The Yardsticks October 2010 - Present
AT&T January 2012 - June 2012
The Polishing Center January 2011 - May 2011
Media Place Partners January 2011 - April 2011
ArtPrize September 2010 - October 2010
US Census Bureau April 2010 - June 2010
Pine Rest Christian Mental Health Services October 2008 - January 2010
Pine Rest Christian Mental Health Services January 2008 - January 2010
Pine Rest Christian Mental Health Services September 2003 - January 2010
Skills
Advertising, Art Direction, Copywriting, Project Management, Graphic Design, Social Media Marketing, Integrated Marketing
Education
The Polishing Center 2011 — 2011
Grand Valley State University 2007 — 2011
BS, Advertising/Public Relations
Hewlett-Packard May 2010 - Present
Forsythe May 2009 - May 2010
Sun Microsystems 2005 - April 2009
Sun Microsystems Data Management Group 2004 - 2009
Network Appliance September 2003 - September 2005
Dell July 1998 - August 2003
Pride Technologies 1996 - 1997
ATT 1990 - 1992
Midwest Business Systems 1990 - 1991
Skills
Storage
Education
Grand Valley State University
AT&T April 2013 - Present
AT&T June 2008 - April 2013
AT&T January 2003 - April 2008
AT&T Midwest Network Services November 2000 - January 2003
AT&T May 1999 - November 2000
Manpower May 1998 - August 1999
CDW August 1997 - May 1998
Walker Parking Consultants August 1996 - August 1997
Skills
Microsoft Office, Cross-functional Team..., Telecommunications, Supplier Management, Business, B2B, Supplier Diversity, Organizational..., Strategic Planning, Vendor Management, Program Management, Supply Management, Sales Management, Project Planning, Account Management, Management, Contract Negotiation, Customer Satisfaction, Training, Leadership, Change Management, Project Management, Public Relations, Analysis, Product Development, Business Development, Process Improvement, CRM, Strategy, New Business Development, Budgets, Networking, Start-ups, Operations Management, Negotiation, Business Planning, Product Management, Team Building, Corporate Communications, Outsourcing, Strategic Partnerships, Business Strategy, Team Leadership, Wireless, Sales
Education
Grand Canyon University
Bachelor of Arts (B.A.)
Larkin High School
Dal-Tile Corporation July 2015 - Present
CDI Corporation March 2014 - November 2014
Mosaic Sales Solutions May 2013 - March 2014
Prime Mortgage Lending May 2012 - July 2012
Fast Tax Services July 2011 - March 2012
Roth Staffing March 2011 - July 2011
AT&T February 2008 - December 2010
TXU Energy January 2006 - February 2008
Vrigin Mobile/ ICT Group 2005 - 2006
Vrigin Mobile/ ICT Group 2005 - 2006
Skills
Specific expertise in..., Taleo, BrassRing, Microsoft Word, Microsoft Excel, Netscape, Corel, Employee Relations, Human Resources, Recruiting, Payroll, Sourcing, Interviews, Management, Benefits Administration, Hiring, Training, Policy, Background Checks, Networking, Job Fairs, Call Centers, ADP Payroll, Customer Service, Social Media, PeopleSoft, Applicant Tracking..., New Hire Orientations, Onboarding, Internet Recruiting, Employer Branding, Talent Acquisition, Technical Recruiting, Corporate Recruiting, Screening, Screening Resumes, Marketing Strategy, Employee Benefits, Staffing Services, Benefits Negotiation, Temporary Staffing, College Recruiting, Performance Management
Education
Grand Canyon University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
MarkLines <Automotive Industry Portral> July 2015 - Present
Ken Shaw Media Streams, LLC August 2006 - Present
AT&T October 2005 - May 2008
SBC Federal Solutions February 2004 - October 2005
SBC Communications May 2001 - February 2004
Executone Business Systems 1996 - 2000
Education
Grand Valley State University 1987 — 1989
B.S., Communications
Troy High
AT&T August 2015 - Present
AT&T August 2014 - August 2015
AT&T March 2012 - August 2014
AT&T December 2010 - March 2012
Best Buy August 2009 - December 2010
Customer Service Advisor August 2008 - August 2009
Skills
Customer Service, Sales, Management, Customer Satisfaction, Direct Sales, Customer Retention, Microsoft Office, Team Leadership, Training, Telecommunications
Education
Western Governors University 2013 — 2015
Bachelor of Science (B.S.), Business Management
Lake Michigan College 2009 — 2010
Bachelor of Science (B.S.), Business Marketing
Grand Valley State University 2008 — 2009
Bachelor of Science (B.S.), International Business
AT&T March 2013 - Present
Inspired Green 2012 - 2013
Verizon Wireless 2010 - 2012
Skills
Telecommunications, Wireless, VoIP, Mobile Devices, IP, Direct Sales, Solution Selling, Managed Services, Customer Retention, GSM, Unified Communications, LTE, Customer Experience, Cellular Communications, Customer Satisfaction, Sales, Customer Service, Account Management, Sales Process
Education
Grand Valley State University 2007 — 2010
Bachelor of Arts (B.A.), Health Communication
Westminster Towers Health Center May 2014 - Present
AT&T July 1998 - Present
Skills
Critical Thinking, Healthcare, Hospitals, Healthcare Information..., PowerPoint, EMR, BLS, Cpr Certified, HIPAA, PALS, First Aid, Epic Systems, Software Documentation, ACLS, EHR
Education
Grantham University 2015 — 2017
Master's degree, Nursing/Health Informatics
Herzing University-Winter Park 2012 — 2013
Associate's degree, Nursing
University of Phoenix-Orlando Campus 2001 — 2003
Master's degree, Business Administration
University of Pittsburgh-Johnstown 1990 — 1992
Bachelor's of Science, Biology
Valencia Community College 1985 — 1987
Associate of Science (AS), Medical Laboratory Technology
Apple March 2014 - Present
AT&T September 2012 - March 2014
Coastal–1 May 2011 - August 2012
BIGGBY COFFEE September 2010 - August 2011
Lake Michigan Carferry June 2007 - October 2010
Skills
Customer Service, Inventory Management, Sales, Customer Satisfaction, Retail, Sales Operations, Sales Management, Merchandising, Marketing, Microsoft Office, Microsoft Excel, Time Management, Team Building, Marketing Strategy, Account Management, Customer Experience, Leadership, Store Management, Team Leadership, Wireless, Telecommunications, Teamwork
Education
Southern New Hampshire University 2015 — 2017
In progress, Information Technology
Grand Rapids Community College 2011 — 2012
Grand Valley State University 2010 — 2012
General Studies
West Shore Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.)
Atlantic Engineering Group July 2015 - Present
Compass Technologies LLC January 2013 - July 2015
Ascend Technologies 2012 - January 2013
CWSSE 2011 - 2012
Carolina Handling 2009 - 2011
ADI - Auto Doors Incorporated 2008 - 2009
Cbeyond 2007 - 2008
CenturyTel 1998 - 2007
AT&T 1998 - 1999
Skills
Accounts Receivable, Data Entry, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, Invoicing, Accounts Payable, PowerPoint, Call Center, Customer Satisfaction, Team Building, Accounting, QuickBooks, Telephone Skills, 10 Key, Spreadsheets, Payroll, Account Reconciliation, Medical Billing, Siebel, Management, Business Planning, Customer Service, Forecasting, Sales, Training, Human Resources
Education
Grand Canyon University 2014 — 2016
Bachelor of Business Administration (BBA) with Emphasis in Business Intelligence, Business, Management, Marketing, and Related Support Services
Gwinnett Technical College
Business Administration and Management, General
Secant Technologies May 2015 - Present
Advanced Wireless Telecommunications, Inc. July 2013 - March 2015
Sentinel Technologies, Inc December 2011 - July 2013
Advanced Wireless Telecommunications, Inc May 2011 - December 2011
EF Johnson Technologies, Inc August 2009 - May 2011
AT&T Mobility April 2008 - February 2009
AT&T February 2007 - May 2008
AT&T February 2004 - February 2007
Skills
Solution Selling, Professional Services, CRM, Sales Presentations, Team Leadership, Direct Sales, Sales Operations, Account Management, Telecommunications, Business Development, Sales Management, Management, Negotiation, Cold Calling, Lead Generation, Networking, Mobile Devices, Customer Retention, Enterprise Software, Call Centers, Market Research, Product Management, Program Management, Contract Negotiation, Wireless
Education
Wayne State University 1990 — 1993
MBA, Manangement
Grand Valley State University 1984 — 1989
BSBA, Marketing
AT&T December 2013 - Present
AT&T September 1987 - Present
Skills
Lead Generation, SEM, Digital Media, Digital Marketing, Online Advertising, Advertising Sales, Social Media Marketing, Advertising, Online Marketing, Email Marketing, SEO, Direct Marketing, Salesforce.com, Marketing Strategy, Account Management, Marketing, B2B, Social Media, Customer Retention, CRM
Education
Grand Valley State University
AT&T November 2006 - September 2012
AT&T Global Services September 1984 - November 2006
Skills
Telecommunications, Wireline, T1, Telephony, VoIP, Wireless, Call Center, IP, Voice Mail, Managed Services, Frame Relay, Fiber Optics, Avaya, Cabling, Service Delivery, Microsoft Excel, Electronics, Microsoft Word, Multimedia, PowerPoint
Education
Spring Arbor University 1978 — 1981
Bachelor of Arts (BA), Mathematics and Computer Science
Grand Rapids Community College 1976 — 1978
Associate's degree, Electrical, Electronics and Communications Engineering
NuWave Technology Partners 2013 - Present
Trivalent Group June 2008 - April 2010
Prudential Preferred October 2003 - December 2008
The Quest Group November 2000 - September 2003
AT&T May 1974 - November 2000
Skills
Project Manager, Service Center Manager, Customer Service, Telecommunications, MS Office Suite, Visio, Lotus Notes, Network Design, MPLS, DS3, T1, Routers, VoIP, Team Building, Time Management, Training & Development, Telecommunications..., Real Estate
Education
Grand Rapids Community College
Mathematics
AT&T August 2009 - May 2011
AT&T 2000 - 2011
Skills
Customer Service, Customer Retention, Customer Satisfaction, Customer Service..., Training, Telecommunications..., Computer Proficiency, Customer Service..., World Class Customer...
Education
Grand Rapids Community College
Rogers High School
Gaines Township April 2012 - Present
Paychex October 2010 - July 2011
AT&T May 2007 - October 2010
York Rubber Company December 2006 - May 2007
Sprint Nextel October 2005 - November 2006
Pottery Barn September 2004 - December 2005
York Rubber Company June 2003 - November 2005
Skills
Judgement and Decision..., Office Administration, Solution Selling, Inventory Management, Management of..., Learning Strategies, Event Planning, Organizational Behavior, Operations Analysis, Critical Thinking, Complex Problem Solving, Strategic Thinking, Active Learning, Customer Retention, Customer Loyalty, Customer Focus, Market Research, Microsoft Office, Salesforce.com, Negotiation, Teamwork, Self Starter, Cross Selling, Entrepreneurship, Customer Service, Social Networking, Research, Brand Loyalty, Sales Management, Project Planning, Leadership, Sales
Education
Grand Rapids Community College
Business Administration & Interior Design
Grand Rapids Community College 2003 — 2005
Business, Ethics, General Studies
AT&T April 2014 - Present
US Army January 2010 - Present
Sealed Air Corporation December 2008 - March 2014
Skills
•Excellent written and..., •Strong organizational..., •Proficient with..., •Experienced in..., •Capable of working..., •Flexible/ adaptable..., •Proven track record...
Education
Grand Canyon University 2011 — 2013
Public Safety and Emergency Management, Business Administration and Management, General, 3.74
Tri-County Technical College 1999 — 2002
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services, 3.70
AT&T March 2015 - Present
AT&T December 2014 - Present
AT&T May 2013 - Present
AT&T December 2012 - April 2013
The Judson Group May 2012 - November 2012
Career Athletes January 2012 - May 2012
Skills
Customer Service, Microsoft Office, Recruiting, Cold Calling, Interviews, Account Management, Team Leadership, Microsoft Excel, Leadership, Marketing, Team Building, Sales, Direct Sales, Salesforce.com, Telecommunications
Education
Grand Valley State University 2008 — 2012
Bachelor's Degree, Seidman School of Business - Marketing/Sales
Youth Empowerment Project January 2015 - Present
Youth Empowerment Project August 2013 - December 2014
AT&T August 2011 - March 2012
AT&T November 2008 - August 2011
AT&T June 2008 - November 2008
Skills
Troubleshooting, Project Management, Microsoft Office, Customer Service, Networking, Account Management, Web Development, JavaScript, Photography, Video Production, Teaching, New Business Development
Education
Grand Valley State University 2002 — 2007
BA, Marketing
RJ Reynolds July 2013 - Present
State Farm Insurance August 2012 - July 2013
Allstate March 2012 - August 2012
AT&T January 2011 - February 2012
Grand Valley State University January 2008 - May 2008
Skills
Sales, Marketing, Account Management, Social Media, Advertising, Online Advertising, Social Media Marketing, Event Planning, Customer Service, PowerPoint, Microsoft Office, Networking, Cold Calling, Umbrella Insurance, Outside Sales, Health Insurance, Life Insurance, Property & Casualty..., Sales Rep Training
Education
Grand Valley State University 2005 — 2009
Bachelors of Science, Political Science
West Ottawa High School
AT&T October 2015 - Present
AT&T January 2014 - September 2015
AT&T June 2013 - January 2014
tw telecom June 2010 - October 2012
Structured Communication Systems 2006 - 2010
Robert Half Technology 2000 - 2002
Frontier Communications 1994 - 1996
Skills
Cloud Computing, Storage, Bandwidth, Managed Services, Bandwidth Optimization, Unified Communications, Solution Selling, Data Center, SaaS, Virtualization, Professional Services, Enterprise Software, Disaster Recovery, WAN, Lead Generation, Direct Sales, Storage Area Networks, SIP Trunking, Salesforce.com, Cisco Technologies, VoIP, Security, Network Design, Selling, Networking, Strategic Partnerships, Telecommunications, Network Security, Security Management, Wireless, MPLS, IP, Channel Partners, Telephony, Juniper, Co-location, LAN-WAN, T1, Ethernet, Internet Services, Sales Engineering, Network Engineering, SIP, Wireless Networking, VPN, Network Architecture, Broadband, Fiber Optics, Sales
Education
Grand Valley State University 1990 — 1994
English, Journalism and Communication, English
AT&T September 1993 - Present
Lewis University September 1985 - May 1992
Skills
Emerging Technologies, Instructional Design, Technical Training, Coaching, Learning Management, Web-based Training, Mobile Learning, Performance Support..., Performance Consulting, ADDIE, Blended Learning, E-Learning, Leadership, Leadership Development, Needs Analysis, Learning Management..., Organizational..., Program Management, Training, Team Leadership, Analytic Thinking, Business Acumen, Performance Improvement, Process Improvement, Project Management, Public Speaking, Root Cause Analysis, Statistical Data..., Team Building, Vendor Management
Education
Western Michigan University 2012 — 2016
Doctor of Philosophy (Ph.D.), Interdisciplinary Ph.D. in Evaluation
Oklahoma State University 1976 — 1978
MA, Speech
Grand Valley State University 1972 — 1976
BA, English
at&t/SBC 2009 - Present
AT&T Business Solutions - Healthcare January 2008 - August 2009
AT&T 2007 - 2008
SBC 1996 - 2007
SBC 2002 - 2005
SBC 2000 - 2005
Ameritech 1996 - 2005
Ameritech 1996 - 2005
Ameritech 1996 - 2005
Skills
MPLS, Unified Communications, Managed Services, VoIP, Wireless, Ethernet, Telecommunications, Solution Selling, IP, Avaya, WAN, Direct Sales, Sales Engineering, Co-location, Data Center, Broadband, Cisco Technologies, Channel, Telephony, SIP Trunking, Professional Services, SIP, Cloud Computing, Hosted Services, Channel Partners, Call Centers, T1, Network Design
Education
Michigan Technological University 1989 — 1991
BSEE, Communication Systems
Grand Rapids Community College 1986 — 1989
ASEE, Engineering
IBM Global Services Team LeadIBM2005 - Present
AT&T 2005 - Present
Education
Grand Valley State University
Steelcase August 2009 - Present
AT&T 2013 - 2014
AT&T 2013 - 2014
Steelcase July 2007 - July 2009
Steelcase August 2000 - June 2007
Skills
Strategic Planning, SAP, SharePoint, Process Improvement, Project Management, Data Analysis, Project Planning, IT Management, Databases, Oracle, Management, Microsoft SQL Server, ERP, Servers, Leadership, Information Technology, Cross-functional Team...
Education
Grand Valley State University 1989 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Muskegon Community College 1985 — 1987
Associate of Arts (AA), Business Management
AT&T February 1997 - Present
US Navy January 1995 - January 1997
US Navy May 1992 - November 1994
Skills
LTE, Telecommunications, Troubleshooting, UMTS, Wireless, RF, Cellular Communications, 4G, Microwave, Computer Network..., Project Management, RF Engineering, CDMA, 3G, Electrical Safety, Antenna Measurements, Distributed Antenna..., Computer Proficiency, TDMA, GPRS, Vendor Management, Backhaul, GSM, Wireless Networking, Network Design, IP, Network Engineering, Facilities Management, WCDMA, T-1, DS3, Power Amplifiers, Standby Generators, Rectifier, Battery Management..., Defensive Driving, Class B CDL, Emergency Procedures, Cpr Certified, First Aid
Education
Grantham University 2014 — 2017
Bachelor's Degree, Engineering Management Technology
US Navy 1991 — 1993
Certification, Advanced Electronics
Cardinal Gibbons High School 1986 — 1990
AT&T January 1996 - Present
SNET 1993 - 1996
Telecommunications Network Inc. 1988 - 1996
Skills
Telecommunications, Cloud Computing, Data Center, Wireless, VoIP, Integration, Vendor Management, Virtualization, MPLS, Network Design, Cisco Technologies, Disaster Recovery, IP, Program Management, Networking
Education
Grantham University
jcpenney November 2013 - Present
Centro Dato June 2013 - August 2013
Amore House of Whispering Woods June 2012 - September 2012
AT&T October 1997 - January 2010
Skills
CPR Certified, BLS, Spanish, Medical Terminology, Rehabilitation, Healthcare, Disability Management, Long-term Care, Medication Adherence, Toileting, Hygiene, Companion Care, Customer Relations, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Customer Insight, Critical Thinking, Due Diligence, Sales, Credit, Account Management, Hospitality Management, Hospitality, Tourism, Telecommunications, Call Centers, Help Desk Support, Microsoft Office, Microsoft Word, Microsoft Excel, Training, Telephony, Data Entry, Managed Services, Solution Selling, Long Distance, Wireless, Receptionist Duties, Apparel, Cashiering, Direct Sales, PRI, MPLS, DSL, T1, Security Clearance
Education
Grand Valley State University 2010 — 2015
Bachelor's Degree, Allied Health Sciences, Senior
Walker Medical Institute, Inc.
Certified Nurse Assistant, Medicine
Muskegon Community College
Associate of Arts (A.A.), Criminal Justice and Corrections
West Michigan June 1979 - Present
YP May 2008 - Present
YP January 2000 - May 2008
AT&T October 1999 - January 2000
AT&T April 1992 - October 1999
AT&T October 1990 - April 1992
Skills
Google AdWords certified, Yahoo! Ambassador..., Music, Social Media, Google Adwords, Sales, Social Networking, Direct Mail, Social Media Marketing, B2B, Lead Generation, Direct Marketing, Online Advertising, Sales Operations, Salesforce.com, Email Marketing, Digital Marketing, Marketing, Marketing Strategy, Sales Management, SEM, Direct Sales, Advertising, Online Marketing, SEO, Account Management, Digital Media, Customer Service
Education
Grand Valley State University 1986 — 1988
Bachelor of Science (BS), Communications
Grand Rapids Community College 1982 — 1985
Associate of Arts (A.A.), Business/Commerce, General
AT&T Sales RepresentativeKellogg CompanyApril 2013 - Present
WBNZ Frankfort/Benzonia WCFX Mount Pleasant 1985 - 1988
WBNZ Frankfort/Benzonia WCFX Mount Pleasant 1985 - 1988
Skills
Salesforce.com, Telecommunications, Sales Operations, Lead Generation, Call Centers, Mobile Marketing, SEM, Online Advertising, Product Management, Leadership, Strategy
Education
Grand Valley State University
Bachelor's Degree, Marketing/Business
Northwestern Michigan College
Traverse City Senior High
TEI Medical October 2013 - Present
Systagenix Wound Management May 2010 - Present
Covidien August 2004 - May 2010
AT&T September 1999 - August 2004
Skills
Capital Equipment, Clinical Research, Disposables, Market Development
Education
Grand Valley State University 1992 — 1996
BS, Health Communications
Grantham University April 2006 - Present
Grantham University 2009 - 2010
AT&T February 1984 - December 2001
Skills
Higher Education, Enrollment Management, Admissions, Staff Development, Student Affairs, Resume Writing, Adult Education, Student Financial Aid, Academic Administration, Career Counseling, Curriculum Design, Career Development, Distance Learning, Faculty Development, E-Learning, Student Recruiting, Leadership Development, Public Speaking, Curriculum Development, Educational Leadership, Teaching, Event Planning, Fundraising, Admissions Counseling, Instructional Design, Training, Critical Thinking, Instructional Technology, Leadership, Retaining Customers, Academic Advising, Educational Technology, Campus, Team Building, Employee Training, Recruiting, Coaching, Interviews, Organizational..., Community Outreach, Personnel Management, Training Delivery, Conflict Resolution, Organizational..., Onboarding, Time Management, Program Development, College Recruiting, Networking, Policy
Education
Grantham University
Rockhurst College
Kellogg Company December 2014 - Present
Kellogg Company October 2013 - December 2014
Kellogg Company November 2012 - October 2013
Dart Container May 2012 - November 2012
Western Michigan University August 2010 - May 2012
UHY Hacker Young January 2010 - April 2010
AT&T June 2007 - September 2007
Skills
Financial Analysis, Microsoft Excel, Microsoft Office, Accounting, PowerPoint, Time Management, Leadership, Budgets, Customer Service, Forecasting, Microsoft Word, Sales, Strategic Planning, Analysis, Financial Accounting, Data Analysis, Public Speaking, Marketing, Teamwork, Management, Corporate Finance, Cash Flow Forecasting, Return on Investment..., Sarbanes-Oxley, Financial Reporting, SAP ERP
Education
Grand Valley State University 2015 — 2016
Master of Business Administration (MBA)
Walsh College of Accountancy and Business Administration 2010 — 2011
Graduate Certificate, Taxation
Grand Valley State University 2007 — 2009
BBA, Accounting
L'Anse Creuse High School 2000 — 2004
High School
Ericsson January 2012 - Present
Consumers Energy February 2011 - January 2012
Grand Valley State University 2008 - January 2011
Michigan Small Business & Technology Development Center 2010 - 2010
AT&T 2001 - 2008
Expert Wireless Solutions January 2001 - October 2001
TSTT 1998 - 2001
KABEL Electrical Services Limited May 1998 - August 1998
PCS Nitrogen 1997 - 1997
Skills
Project Management, Telecommunications, Wireless, Communications Audits, Testing, Team Leadership, Analysis, Project Planning, Cellular Communications, Troubleshooting, RF, GSM, Microsoft Office, Program Management, Visual Basic, Networking, Integration, Business Analysis, LTE, Mobile Devices, Network Design
Education
Grand Valley State University 2008 — 2010
MBA, Strategic Management
NORTEL Telecom 1998 — 1999
Certification, Mobile Communications
University of the West Indies, St. Augustine Campus 1994 — 1998
BSc, Electrical & Computer Engineering
Kairos Outside December 2009 - Present
AT&T 1989 - December 2013
East Los Angeles Women's Center July 1998 - December 2002
AT&T 1995 - 1997
Skills
Telecommunications, Ethernet, Sales Management, Managed Services, Wireless, Sales Operations, VoIP, Unified Communications, Solution Selling, Customer Service, Telephony, Leadership, Training, Vendor Management, Direct Sales, Project Management, Management, Program Management, Team Building
Education
Grand Canyon University 2014 — 2016
Master's Degree, Leadership
Grand Canyon University 2009 — 2014
Bachelor's Degree, English
University of Redlands 1995 — 1999
Business Administration and Management, General
The Paragon Group May 2010 - Present
Ameritraining, Inc. January 2009 - May 2012
AT&T December 1996 - December 2008
AT&t/SBC/Ameritech May 1996 - November 1996
Ameritech August 1995 - May 1996
Skills
Telecommunications, Vendor Management, VoIP, Call Centers, Project Management, Cisco Technologies, Wireless, Data Center, Telephony, Software Documentation, Unified Communications, Avaya, System Deployment, Microsoft Office, Public Speaking, Training Delivery, Troubleshooting, MPLS, LAN-WAN, Customer Satisfaction, Team Management, Cabling, T1, IP, Ethernet, Disaster Recovery, System Administration, SharePoint, Sales Operations, Network Design, MS Project, Managed Services, Avaya Technologies, Microsoft Project, Call Center, Curriculum Design, Mentoring, Sales Support, Technical Support, ShoreTel, Nortel, Cisco, Technical Course..., Networking, Management, Program Management, Team Leadership, Strategic Planning, Process Improvement, Continuous Improvement
Education
Grand Canyon University 2009 — 2013
BA, Christian Studies & Communication
AT&T Territory ManagerAT&TMarch 2014 - Present
Skills
Account Management, CPE, Call Centers, Channel, Cloud Computing, Co-location, Data Center, Direct Sales, Ethernet, IP, LAN-WAN, Long Distance, MPLS, Managed Services, PRI, Private Line, SIP, SIP Trunking, Solution Selling, T1, Telecommunications, Telephony, VoIP, WAN, Wireless, Unified Communications
Education
Grand Valley State University 1994 — 1996
ZeroChaos July 2014 - Present
AT&T 1979 - December 2013
AT&T 2000 - 2007
AT&T 1996 - 2000
AT&T April 1982 - February 1996
AT&T 1990 - 1996
Skills
Project Management, Telecommunications, Management, User Acceptance Testing, Cross-functional Team..., Call Centers, Team Building, Strategic Planning, Customer Service, Software Project..., Program Management, Wireless, Software Testing Life..., Team Leadership, Software Quality..., Training, Leadership
Education
Oakland Community College 1990 — 1994
Associate of Science (A.S.), Computer Science
Grand Valley State University 1975 — 1977
UPS October 2007 - Present
AT&T 1997 - 2001
Skills
Strategic Planning, Budgets, Microsoft Office, Microsoft Excel, Research, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Photoshop, Teaching, Public Speaking
Education
Grand Canyon University 2011 — 2013
Master's degree, Business, Management, Marketing, and Related Support Services, 4.0
Grand Canyon University 2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
UNICOM Global September 2014 - Present
Millennium Consulting October 2013 - September 2014
STS International July 2012 - October 2013
CGI Federal May 2011 - June 2012
CSC August 2010 - May 2011
Durham Public Schools January 2009 - August 2010
AT&T November 2006 - December 2009
U.S. Army September 2000 - October 2006
Skills
Network Engineering, Network Security, WAN Optimisation, Storage Area Networks, Virtualization, Network Administration, Linux System..., Windows System..., Scripting, DNS, Networking, Data Center, Cisco Technologies, Troubleshooting, Security, CCNA, Disaster Recovery, VPN, Servers, Active Directory, Switches, Integration, WAN, VoIP, Routers, Linux
Education
Grantham University 2003 — 2005
B.S, Computer Science
U.S. Army Signal School, Network Systems Switching Operator/Maintainer Course 2001 — 2002
Telecommunications Engineering
Freeport-McMoRan Copper & Gold Inc. Campus TechnologistYsleta Elementary SchoolMarch 2008 - May 2011
AT&T 2007 - 2008
Skills
Active Directory, Troubleshooting, Cisco Technologies, Windows Server, DNS, Servers, Routers
Education
Grantham University
Bachelor of Science (B.S.), Computer Science
AT&T January 2002 - August 2014
US Military February 1985 - September 2007
American Eagle/Simmons Airlines January 2001 - October 2002
Skills
Customer Service, Databases, Customer Satisfaction, Management, Security, Data Entry, Call Centers, Interviews, Policy, Retail, Troubleshooting, Telecommunications, System Administration, Software Documentation, Networking, Inventory Control, Access, Technical Support, Hardware, Computer Hardware, Team Leadership, Windows 7, Windows, Call Center, Training, Microsoft Office, Switches, VoIP, Team Building, Administration, Project Management
Education
Grantham University 2007 — 2009
Bachelor of Science, Information Systems
2007 Grantham University St 2006 — 2007
Associates of Science, Information Systems
National Education Center 1989 — 1989
Associates, Applied Science
Twin Networks, Inc. January 2011 - Present
Mirror Networks, llc. January 2011 - Present
United Corporate Services, Inc. 2011 - Present
AT&T January 2009 - January 2011
AT&T June 2007 - January 2009
AT&T January 2005 - June 2007
SBC\SNET Internet July 2001 - December 2004
Skills
MCP, MCSA, MCSE, Microsoft Certified...
Education
Corporate Training Centers 2000 — 2002
MCSA/MCSE
Grantham University
AT&T December 2011 - Present
AT&T June 2011 - December 2011
Skytron April 2010 - June 2011
Skills
Leadership, Technical Support, Customer Service, Employee Engagement, Development Of Employees, Interviews, Software Installation, AV Integration, Fiber Optic Cable, BICSI
Education
Grand Rapids Community College 2005 — 2007
Associate of Arts (A.A.), Criminal Justice/Police Science, 3.5
Trojan Labor March 2015 - Present
AT&T October 2003 - Present
Skills
Wireless, Telecommunications, Sales, VoIP, Account Management, Sales Operations
Education
Grand Canyon University 2012 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 4.0 GPA
Grand Canyon University 2012 — 2015
Master's degree, Leadership, 4.0 GPA
Arvig November 2012 - Present
Black Box Network Services April 2011 - October 2012
Zayo Group November 2009 - April 2011
Idea Com Mid-America March 2008 - November 2009
Onvoy May 2005 - March 2008
AT&T July 2001 - May 2005
WorldCom February 2000 - July 2001
Paging Network, Inc April 1994 - February 2000
Data Sales Co. August 1982 - August 1992
Skills
Strategic Selling, Key Account Acquisition..., Proposal / RFP Response, Lead Generation, Complex Solution Selling, Team Work, Relationship Management, Contract Negotiation, Sales Presentations, Sales Operations, VoIP, Strategy, Teamwork, CRM, Unified Communications, Account Management, Wireless, Telecommunications, Data Center, Cisco Technologies, Business Development
Education
Grand Canyon University 1992 — 1994
Bachelors of Science, Marketing and Minor Economics
Scottsdale Community College 1989 — 1991
Associates of Arts, Business/Commerce, General
Currently Retired January 2010 - Present
Wells Fargo January 2002 - September 2008
AT&T January 1966 - October 1998
Skills
Program Management, Project Management, Software Project..., PMP, PMO, SDLC, Business Analysis, Process Improvement, Project Portfolio..., Integration, Project Planning, Project Delivery, Requirements Analysis, Vendor Management, MS Project, Cross-functional Team..., Change Management, Product Management, Management, Software Development
Education
Grand View College
Construction by Camco March 2014 - Present
Sears Holdings Corporation January 2013 - Present
Millennium Technical Services April 2011 - January 2012
AT&T 1980 - 2011
Skills
Quality Assurance, Software Quality..., Quality Management, Vendor Management, Process Improvement, Telecommunications, Cross-functional Team..., Team Leadership, Troubleshooting, Project Management, Team Building, Automotive, Wireless
Education
Joliet Junior College 2013 — 2015
Associate in Applied Science, Automotive Service
Grantham University 2001 — 2005
Associates, Computer and Information Sciences, General
Abert G Lane Technical HS 1974 — 1978
Diploma
AT&T January 2008 - January 2012
Holland Charter Township January 1996 - January 2010
Utilicomm South January 2006 - January 2008
Charter Communications January 1989 - January 2006
Cable Services January 1998 - January 2001
US Army January 1983 - January 1988
Skills
T1, Telecommunications, VoIP, Call Center, Telephony, DSL, Wireless, Cabling, Computer Network..., Troubleshooting, LAN-WAN, Coax, Networking, Broadband
Education
Grand Valley State University 2004 — 2004
A+ Certification
Davenport College of Business 1985 — 1989
Associate Degree; Diploma, Business Management
AT&T June 2001 - Present
Skills
Telecommunications, Solution Selling, Managed Services, Account Management, Unified Communications, Direct Sales, VoIP, Wireless, MPLS, Sales Management, Salesforce.com, IP, Cloud Computing, Sales Process, Sales, Telephony, SIP Trunking
Education
Western Michigan University 1996 — 2000
Organizational Communication, General
Grand Valley State University 1995 — 1996
Journalism
First Data Corporation April 2013 - Present
AT&T April 2004 - April 2013
Skills
Business Development..., Payment Card Processing, Gift Cards, Mobile Payments, Electronic Payments, Checks, Credit Cards, E-commerce, Digital Media, B2B, Advertising, Sales
Education
Grand Rapids Community College
Sam's Club October 2012 - Present
AT&T August 2009 - July 2012
Education
Grand Canyon University 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Accounting
MTI Business College Inc 2000 — 2001
Associate of Arts and Sciences (AAS), Computer Technology/Computer Systems Technology
Good Samaritan Outreach Ministry November 2004 - March 2011
American Red Cross May 2003 - November 2004
Grady Health System October 2001 - August 2003
Congressional Mortgage January 2000 - August 2001
AT&T November 1987 - October 2000
Skills
Project Management, Customer Service, Strategic Planning, Sales, Marketing Strategy, Microsoft Office, Microsoft Excel, Direct Patient Care, Team Building, Diversity Training, Coaching, Business Strategy, Solution Selling, Security, Operations Management, Security Operations, Research, Public Speaking, Public Relations, Communication, Data Analysis, Analytical Skills, Radiation Safety, Radiology, Target Marketing, Fundraising, Social Skills, Civil Society, Entrepreneurship, Data Entry, Organizational...
Education
Atlanta Christian College / Point University 2009 — 2011
Bachelor's degree, Human Svc/Counseling
Grand Canyon University
Master's degree studies, Professional Counseling
North Central University
Master's degree studies, Industrial and Organizational Psychology
Spelman College
Bachelor's degree studies, Psychology
AT&T Mobility October 2012 - Present
AT&T September 2009 - September 2012
Pro Components June 2005 - June 2008
Skills
Sales Management, Retail Sales, Time & Attendance, Kronos Timekeeping, Microsoft Office, Cellular Communications, Office Administration, Office Management, Team Building, Team Leadership, Sales Growth, Auditing, Inventory Management, Inspiring People, Interactive TV, Mobile Technology, Small Business, Winning Teams, Competitive
Education
Grand Valley State University
Southwestern Michigan College
AT&T June 2011 - Present
Tennessee Air National Guard June 2013 - July 2014
AT&T August 1999 - June 2011
Tennessee Air National Guard August 1984 - June 2011
Education
Grantham University
Bachelor of Science (BS), Electrical, Electronic and Communications Engineering Technology/Technician
Grantham University 2008 — 2010
Bachelor of Science (BS), Business Administration, 3.5
AT&T August 2012 - Present
Education
Grand Valley State University 1997 — 2000
Hampton February 2004 - Present
AT&T July 1998 - March 2002
Skills
Customer Service, Customer Satisfaction, Customer Retention, Hospitality, Hospitality Management, Phone Etiquette, Computer Proficiency, Training, Employee Training, Typing, Team Leadership, Microsoft Office, Cash Handling
Education
Grantham University 2014 — 2016
KEYW Corporation November 2001 - Present
AT&T March 2008 - November 2011
US Army March 2004 - February 2008
US Army October 2002 - March 2004
US Army August 2000 - October 2002
Skills
System Administration, Network Administration, Telecommunications, Video Conferencing, VoIP, Avaya Technologies, Continuity of Operations, SharePoint..., COMSEC
Education
Grantham University 2014 — 2015
Associate of Science (AS), Computer Science