AT&T Company
AT&T List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AT&T. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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82,295 AT&T employees in database. Find out everything there's to know about AT&T employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Employees
Study USA Navigation May 2012 - Present
ISES, Inc. July 2010 - Present
Peninsula College January 2010 - Present
Green River Community College July 2007 - Present
Green River Community College July 2003 - Present
Excite Asia Pty Ltd January 2002 - Present
SGI Outsourcing Services July 2002 - June 2004
AT&T July 2000 - June 2002
Maxim Healthcare Services July 1999 - June 2000
Skills
Event Planning, Marketing Communications, Public Speaking, Research, Marketing Strategy, Event Management, Management, Recruiting, Public Relations, Leadership, Market Research, Teaching, Marketing, Higher Education, Customer Service, Business Strategy, Negotiation, Intercultural..., Strategy, International Relations, Business Development, Strategic Planning, Nonprofits, Student Affairs, Project Management, Teamwork, Community Outreach, Training, Program Management
Education
Chulalongkorn Mahawitthayalai 2002 — 2002
Study Abroad Program, International/Global Studies
University of Washington, Michael G. Foster School of Business 1999 — 2001
MA, International Business
Universitat de Barcelona 2000 — 2000
Study Abroad Program, International/Global Studies
University of Oregon - Charles H. Lundquist College of Business 1997 — 1999
BS, International Business
Green River Community College 1995 — 1997
AA, Business Administration
Sprint May 2014 - Present
AT&T August 2009 - May 2014
AT&T October 2007 - August 2009
Skills
Wireless, Mobile Devices, Telecommunications, M2M, Customer Retention, Customer Experience, LTE, Managed Services, Solution Selling, GSM, CDMA, Direct Sales, 4G, 3G, Product Management, VoIP, Cellular Communications, UMTS, Channel, Mobile Technology, Broadband, Customer Satisfaction, Mobile Communications, B2B, Business Analysis, New Business Development, Small Business, Business Management..., Fleet Services, Mobile Data Solutions
Education
Grossmont College 2010 — 2014
Associate's Degree, Business Administration, Management and Operations
Otay Ranch High 2003 — 2006
High School
AT&T June 2013 - Present
AT&T January 2011 - June 2013
AT&T December 2002 - June 2013
AT&T May 2003 - October 2011
Applebee's May 1992 - October 2002
Skills
Telecommunications, Solution Selling, Direct Sales, Wireless, Customer Support, Call Centers, Account Management, Sales Operations, Sales, Cold Calling, Managed Services, Sales Management, Sales Process, Selling, VoIP, Unified Communications, Customer Service, Customer Retention, Management, Team Leadership, Technology
Education
Greenville Technical College 1990 — 1992
Associate's degree, Material Management, management
Greenville Technical College 1990 — 1992
Associate's degree, material managment
Sedgefield Country Clun August 2012 - July 2013
AT&T May 2012 - August 2012
Buffalo Wings & Rings January 2011 - May 2012
Skills
Sports, Computers, Spanish-speaking, Spanish Literature, Customer Satisfaction
Education
Guilford College 2009 — 2011
Not Completed, International Business, 3.4
Cable 8 Productions August 2014 - Present
IP International Center August 2014 - Present
AT&T May 2014 - August 2014
California Pizza Kitchen June 2013 - April 2014
Cable 8 Productions August 2013 - December 2013
Victoria's Secret Pink August 2010 - September 2012
Skills
Sales and Promotion, Cashiering, Bilingual, Facebook, Sales, Social Networking, Social Media, Communication, Time Management, Customer Service, Event Planning, PowerPoint, Teamwork
Education
Washington State University 2013 — 2015
Bachelor of Arts (BA), Communication with an emphasis in public relations
Green River Community College 2010 — 2012
Associate of Arts (AA)
AT&T August 2015 - Present
The Bon Ton Stores Inc. July 2009 - July 2015
WSIU Public Radio and Broadcasting August 2013 - May 2015
Bill Kilquist Campaign August 2014 - October 2014
Peoria Public Library June 2014 - July 2014
Grenoble Ecole de Management May 2014 - June 2014
Southern Illinois University August 2012 - January 2014
Skills
Programming, Group Communication, Small Group..., Organization, Customer Service, Customer Satisfaction, Selling Skills, Facebook, PowerPoint, Microsoft Word, Leadership, Critical Thinking, Teamwork, Time Management, Data Entry, Merchandising, Sales, Event Planning, Public Speaking, Microsoft Office, Social Media
Education
Southern Illinois University, Carbondale 2011 — 2015
Bachelor of Liberal Arts, Speech Communication specializing in Public Relations, Junior
Grenoble Ecole de Management
Grenoble Ecole de Management
DreamTrips February 2014 - Present
AT&T March 2013 - August 2014
Costco Wholesale August 2010 - March 2013
United States Postal Service January 2010 - February 2010
Jack in the Box March 2009 - January 2010
Skills
Computer Hardware, Customer Satisfaction, Troubleshooting, Call Centers, Customer Service, Software Installation, Technical Support, Cabling, Routers, Networking, Windows 7, Customer Experience, Data Entry, Windows XP, Help Desk Support, Computer Network..., Time Management, Team Leadership, Microsoft Office, Cashiering, Microsoft Word, Windows, Microsoft Excel, PowerPoint
Education
Grossmont 2007 — 2010
Associates, General
Grossmont College 2007 — 2010
Associate's degree, General Studies
AT&T July 2014 - Present
Freelance Audio Engineering Services May 2012 - Present
Freelance Photography Services August 2011 - Present
Paoli Peaks 2005 - Present
Skills
Audio Engineering, Photography, Photoshop, Percussion Instruction, Skiing, Hiking, Rock Climbing, Organization, Live Sound, Event Planning, Audio Visual Technician, Ski, Percussion, Music Industry, Sound, Image Editing, Graphic Design, Social Networking
Education
Greenville College 2008 — 2011
Bachelor of Science (BS), Audio Recording Industry, 3.38 GPA
Contemporary Music Center 2010 — 2011
Audio Tech Track
Indiana University-Southeast 2007 — 2008
BS, Audio Recording Industry
AT&T November 1978 - February 2011
Skills
beer stock rotation, Hardware, HTML, Outlook, Telecommunications, Windows, Budgets
Education
Greenville College
Organizational Leadership, Cum Laude
Rail City Solutions April 2015 - Present
AT&T October 2014 - Present
Atlantic Broadband July 2011 - January 2014
Atlantic Broadband November 2009 - July 2011
EyeDentify Designs May 2005 - October 2009
Virtual Office Systems March 2003 - May 2005
Skills
Sales, Outside Sales, Sales Prospecting, Sales Management, Account Management, Building Business..., Networking, Solution Selling, Cable Broadband, Telephony, Telecommunications, Salesforce.com, Cable Television, Web Design, Graphic Design, E-commerce, Photoshop, Dreamweaver, FTP, Wordpress, Opencart, Microsoft Office, Business Development, VoIP, Troubleshooting, Broadband, Management, Direct Sales, Lead Generation, Customer Experience, Email Marketing, Advertising Sales, Direct Marketing, B2B, Online Marketing, SEO, Advertising, Ethernet, Marketing, Customer Acquisition, Technical Support
Education
Dale Carnegie Training 1999 — 1999
Certificate of Achievement for Effective Communications & Human Relations/Skills
Altoona Area High School 1996 — 1999
High School Diploma
Greater Altoona Career & Technology Center 1995 — 1999
Certificate of Completion, Commercial Art
AT&T November 2013 - Present
AT&T January 2011 - November 2013
AT&T January 2007 - December 2010
AT&T January 2004 - December 2006
Skills
Reporting & Analysis, Negotiation, Budgets, Learning Quickly, Highly detail oriented, Oral & Written..., Strategic Planning, Program Management, Project Management, Cross-functional Team..., Microsoft Excel, Business Objects, Microsoft Word, PowerPoint, English, Management, Mobile Devices, Sales Operations, Telecommunications, Wireless
Education
Grinnell College 1997 — 2001
Bachelor of Arts (BA), Economics
Celebrate Recovery at SpringWell February 2014 - Present
Gray Mare Antiques, LLC January 2014 - Present
Celebrate Recovery at SpringWell January 2012 - February 2014
BMW Manufacturing 1995 - 2003
AT&T 1973 - 1995
Skills
Ceramic Tile, Drywall, Artistic Eye, Leadership, Teaching, Troubleshooting, Microsoft Office, Data Entry, Lean Manufacturing, Engineering, Leadership Development, Training, Staff Development, Microsoft Word, Coaching, Public Speaking, Customer Service, Organizational..., PowerPoint, Social Networking, Team Building, Microsoft Excel, Team Leadership
Education
Greenville Technical College
DST Systems December 2014 - Present
AT&T February 2000 - October 2014
EDEN Systems November 1997 - February 2000
Skills
Solaris, Unix, Troubleshooting, Unix Operating Systems, Red Hat Linux, Shell Scripting, Software Installation, Data Center, TCP/IP, Application Analyst, Veritas Storage..., Veritas Cluster Server, UNIX Utilities, Unix Security, Telecommunications, Linux, Technical Support, Hardware, Disaster Recovery, System Administration, Integration, Servers, Virtualization, Networking, Security, Enterprise Software
Education
University of Washington 1995 — 1997
Bachelor of Arts (B.A.), International/Global Studies
Green River Community College 1993 — 1995
Associate of Arts (A.A.)
AT&T October 2014 - Present
Private Household June 2013 - October 2014
Jason's Deli May 2012 - May 2013
Greenville College August 2012 - December 2012
Skills
Customer Service, Social Media, Microsoft Office, Communication Skills, Non-profit Volunteer, Childcare, Grant Writing, Non-profit..., Social Networking
Education
Greenville College 2010 — 2014
Bachelor of Arts (B.A.), Sociology
Tyco Integrated Security April 2015 - Present
Premium Retail Services March 2010 - March 2015
AT&T July 2007 - March 2010
CompUSA September 1996 - May 2007
Skills
Account Management, Sales, Sales Management, Retail, Management, Sales Operations, Product Marketing, Operations Management, Merchandising, Marketing, Store Management, Customer Satisfaction, Strategic Planning, Inventory Management, Team Leadership, Team Management, Marketing Strategy, Performance Management, Key Performance...
Education
Grossmont College 1994 — 1996
Computer Science
Qualcomm Stadium Swapmeet October 2013 - Present
Towers Watson August 2013 - September 2013
Interline Brands October 2007 - May 2012
AT&T May 2000 - June 2005
Skills
Account Management, Sales Operations, Inventory Management, Employee Benefits, Human Resources, Customer Service, Strategic Planning, Sales Process, Forecasting, Administrative...
Education
Horizon School of Evangelism 2012 — 2013
Certificate, Missions/Missionary Studies and Missiology
Grossmont College 1997 — 1997
Certificate, General Office Occupations and Clerical Services
Seeking a new career opportunity February 2015 - Present
CWA 2012 - February 2015
AT&T August 2008 - February 2015
Dixies Tavern May 2007 - June 2008
Verizon Wireless September 2002 - June 2007
Skills
Wireless, Solution Selling, Direct Sales, Customer Experience, Telecommunications, Customer Satisfaction, Customer Retention, Sales, Selling, Sales Operations, VoIP, Mobile Devices, Cellular Communications, Routers, Troubleshooting, Account Management, Customer Service
Education
Greenville Technical College
Associate's degree, Marketing/Marketing Management, General
Greenville Technical College
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
AT&T June 2013 - Present
Solid Development Corporation October 2009 - Present
OMC Solutions August 2009 - Present
The Clorox company (contract via Tiva Systems, Inc) September 2010 - January 2012
Sun Microsystems August 2007 - August 2009
Sun Microsystems July 2002 - August 2007
Sun Microsystems 2001 - 2002
Sun Microsystems 2000 - 2001
Sun Microsystems 1999 - 2000
Sun Microsystems 1996 - 1999
Skills
Cloud Computing, ITIL, IT Service Management, IT Management, IT Strategy, IT Transformation, IT Solutions, IT Outsourcing, IT Operations, Enterprise Risk..., Enterprise Architecture, Customer Engagement, RFP, SOW, Data Center, Data Modeling, Information Security..., Oracle Applications, SAP ERP, Supply Chain, JIT, Solution Architecture, Product Management, Program Management, Agile Project Management, Smart Cards, Application..., OS Virtualization, Hardware Virtualization, Managed Services, Service Delivery, Service Desk, COBIT, Project Governance, Grid Computing, Enterprise Software, Integration, Cross-functional Team..., Strategy, SaaS, PMO, Vendor Management, Agile Methodologies, Strategic Partnerships, Security, Information Technology, Management Consulting, Management
Education
Gubkin Russian State University of Oil and Gas 1982 — 1987
MS, Physics of High temperatures, Applied Mathemathics
Amazon October 2014 - Present
Merrill Lynch April 2010 - June 2014
The Home Depot May 2002 - April 2010
AT&T September 1994 - March 2002
Emtec Inc. February 1984 - August 1994
Comcast October 1981 - February 1984
Skills
Music, Advertising, Account Management, Project Management, Computer Hardware, IP Solutions, Computer Network..., IT Solutions, System Deployment, Disaster Recovery, Cisco Technologies, Vendor Management, Technical Support, Management, Business Analysis, Process Improvement, Enterprise Software
Education
Grove City College 1975 — 1979
Bachelor of Arts (BA), Business Adm. / Communication Arts, Honors
The Hun School of Princeton 1971 — 1975
College Prep, College Prep
AT&T July 2015 - Present
The Home Depot January 2015 - July 2015
Grayson County College May 2014 - May 2015
Texas A&M University-Commerce May 2014 - May 2015
Texas A&M University-Commerce January 2014 - May 2014
Texas A&M University-Commerce August 2013 - December 2013
Darden December 2007 - September 2013
American Cancer Society August 2010 - August 2013
Cheddar's Casual Cafe May 2008 - August 2008
Yum! Brands June 2007 - October 2007
Skills
Fluent English, Fluent Spanish, Microsoft Office, Microsoft Word, English, Microsoft Excel, PowerPoint, Community Outreach, Translation, Leadership, Team Leadership, Multicultural..., Customer Service, Certified Trainer, Cooking, Quality Assurance, Political Science, Political Campaigns, Congressional Affairs, Online Social Networking, Government, Latin American Studies, Latino Studies, Politics, Time Management, Public Speaking, Research, Event Planning, Higher Education, Nonprofits, Leadership Development, Social Media, Fundraising, Student Development, Teaching, Training, Student Affairs, Volunteer Management, Teamwork, Data Analysis, Curriculum Development, Social Networking, Data Entry, Curriculum Design, Team Building, Editing
Education
Texas A&M University-Commerce 2011 — 2014
Master of Arts (M.A.), Political Science
Texas A&M University-Commerce 2009 — 2011
Bachelor of Arts (B.A.), Spanish and Political Science
Grayson County College 2007 — 2009
Associate of Science (A.S.), Secondary Education
Downtown Style November 2011 - Present
AT&T September 1996 - April 2011
Skills
Store Management, Sales Management, Sales Rep Training, Customer Service, Public Speaking, Key Account Management, Brand Management, Research, Consulting, E-Learning, Budgets, Teaching, Social Networking, Windows, Microsoft Word, English, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, HTML, Photoshop, C++, C, Strategic Planning, Java, Editing, Negotiation, SQL
Education
Grayson County College
Bachelor of Business Administration (B.B.A.)
AT&T
Skills
Telecommunications
Education
Greenville Technical College
ACSIA Partners January 2015 - Present
ClaimJockey, LLC January 2012 - January 2015
John Hancock Life Insurance Company (U.S.A.) October 2008 - December 2013
LTC Financial Partners May 2005 - April 2013
LTC Financial Partners September 2005 - May 2006
GE Capital May 1999 - May 2005
AT&T February 1977 - February 1992
Skills
Insurance, Long-term Care, Training, Financial Advisory, Retirement Planning, Mutual Funds, Sales, Long Term Care Insurance, Retirement, Fixed Annuities, Financial Services, Life Insurance, Disability Insurance, Term Life Insurance, Employee Benefits, IRAs
Education
Guilford College 1986 — 1992
Bachelor of Applied Science (BASc), Financal Management and System Design, 3.897
Lowe's Home Improvement January 2014 - Present
WOW! Internet, Cable & Phone December 2010 - November 2013
AT&T July 2007 - August 2010
AT&T September 2006 - September 2007
AT&T June 2003 - August 2006
AT&T November 2000 - June 2003
Verizon Wireless/AirTouch December 1996 - November 2000
Arizona Sun Products March 1996 - December 1996
rus - Rental Uniform Services October 1994 - December 1995
Ivystone Group December 1993 - October 1994
Skills
Sales Management, Retail, B2B, Account Management, Leadership, Customer Retention, Sales Operations, Selling, Management, Sales, Sales Process, Marketing, Budgets, Cold Calling, Customer Satisfaction, Marketing Strategy, P&L Management, Program Management, Sales Presentations, Telecommunications, Wireless, CRM, Call Centers, Direct Sales, Customer Experience, Salesforce.com, Solution Selling, Cross-functional Team..., Managed Services, Product Marketing, Product Management, Strategic Partnerships
Education
Grove City College 1974 — 1978
B.A, Business Administration
Associated Third Party Administrators (ATPA) August 2012 - Present
Associated Third Party Administrators (ATPA) June 2009 - August 2012
Cord Blood Registry December 2007 - June 2009
Cord Blood Registry 2005 - 2007
Comcast September 2004 - September 2005
Comcast June 2003 - September 2004
AT&T January 2002 - June 2003
Skills
Call Recording, Call Center, Speech Analytics, Analytics, Customer Service, Customer Support, Third Party Vendor..., Vendor Management, Provider Relations, Critical Thinking, Contact Centers, Impact 360, Forecasting, Data Analysis, Workforce Management, Customer Satisfaction, VoIP, Call Centers, Marketing, Operations Management, Call Logging, CRM, Team Leadership, Telecommunications, Sales, Avaya, Lead Generation, Strategic Planning, Telephony, Training, Executive Management, Negotiation, Account Management, System Administration, Troubleshooting, Customer Experience, Recruiting, Salesforce.com, Project Management, Business Development, Management, Business Intelligence, Cross-functional Team..., Analysis, Team Building, Budgets, IVR, Leadership, Process Improvement, Customer Retention
Education
Grossmont College 1995 — 1998
P.O.S.T, Peace Officer Standards in Training, PC832, Criminal Justice/Police Science
AT&T February 2015 - Present
AT&T June 2013 - Present
Allied Arts OKC November 2011 - July 2012
Playworks (formerly Sports4Kids) April 2011 - October 2011
Eckhoff Consulting January 2005 - March 2011
Andrew Rice for U.S. Senate, Inc. 2007 - 2008
Democrats of the Oklahoma State Senate 2005 - 2008
United States Government Office of Congressman Brad Carson (OK 02) January 2001 - January 2005
Brad Carson for United States Senate July 2003 - November 2004
Oingo, Inc. January 2000 - January 2001
Skills
Fundraising, Government Relations, Community Relations, Public Administration, Organization, Consulting, Non-profits, Grants, Volunteer Management, Grant Writing, Community Outreach, Program Development, Media Relations, Public Relations, Youth Development, Grassroots Organizing, Public Speaking, Strategic Planning, Social Media, Event Planning, Economic Development, Strategic Communications, Board Development, NGP, Business Development, Managing Database
Education
University of Oklahoma 2002 — 2006
Masters in Public Administration
The Evergreen State College 1994 — 1997
BA, Emphasis Political Science
Green River Community College 1990 — 1993
AA, Emphasis Political Science
Park 150 Self Service Storage September 2013 - Present
AT&T September 2009 - July 2012
Skills
Telecommunications, Direct Sales, Sales, Wireless, Customer Satisfaction, Solution Selling, Account Management, Sales Operations, Call Centers, Customer Service, Managed Services, Salesforce.com, Customer Retention, VoIP, Sales Management
Education
Greenville College 1987 — 1988
MacMurray College 1985 — 1987
AT&T October 1995 - Present
Skills
Cross-functional Team..., Management, Wireless, Account Management, Project Management, Telecommunications, Process Improvement, Product Marketing, VoIP, Call Centers, Yellow Belt Six Sigma
Education
Grayson County College 1993 — 1994
Midwestern State University 1992 — 1993
The Sage Group January 2015 - Present
Applied Professional Training, Inc. April 1995 - April 2014
Sleep Center Hawaii April 2011 - January 2012
Pacific Bell 1973 - 2009
AT&T April 1973 - May 2007
Skills
Public Speaking, Troubleshooting, Telecommunications, Microsoft Office, Team Leadership, VoIP, Cabling, Strategic Planning, Microsoft Excel, Team Building, Customer Service, Network Administration, Fiber Optics, Leadership, Networking, TCP/IP, Wireless, Cisco Technologies, Training
Education
Grossmont College 1974 — 1976
aa, Business
Neumayer Equipment Company, Inc. March 2015 - Present
AT&T May 2014 - February 2015
Starbucks February 2013 - May 2013
Love's Travel Stops February 2011 - February 2013
Staples March 2010 - December 2010
Union Cafe - Greenville College August 2009 - December 2009
Fareway Grocery Store July 2005 - August 2008
Maplewood Contruction Company May 2005 - August 2005
Skills
Inventory Management, Customer Service, Retail, Sales, Event Planning, Inventory Control, PowerPoint, Merchandising, Microsoft Word, Social Media, Outlook, Team Leadership, Training, Microsoft Office, Computer Repair, Microsoft Excel, Computer Hardware, QuickBooks, Public Speaking, Social Media Marketing, Access, Data Entry, Troubleshooting, Windows 7, Teamwork, Web Design, Public Relations, Web Development, Team Building, Project Management, Management, Computer Security, Sales Management, Advertising, Negotiation, Marketing Strategy, Shipping, Operating Systems, P&L Analysis, Safety Management..., Time Management, Store Management, Customer Satisfaction, Loss Prevention, Employee Relations, Hiring Practices
Education
Greenville College 2008 — 2010
Business Management/ Marketing
Geneseo High School 2004 — 2008
High School Diploma, General Studies
ALL ABOUT U Life Coaching January 2008 - Present
All About U Life Coaching 2008 - Present
T MOBILITY January 2005 - Present
AT&T Mobility February 2005 - April 2009
AT&T Wireless April 2002 - November 2005
AT&T May 1986 - April 2003
Skills
Parenting Coach, Facilitator, Public Speaking, Coaching, Project Planning, Entrepreneurship, Cross-functional Team..., Time Management, Budgets, Team Building, Leadership Development, Customer Service, Program Management, Event Planning, Social Networking, Project Management, Training, Social Media, Leadership, Marketing, Strategic Planning, Personal Development, Microsoft Office, Teaching, Research, Small Business, Telecommunications, Workshop Facilitation, Management, Fundraising, Team Leadership, Conflict Resolution, Staff Development, Networking, Nonprofits, Change Management, Organizational..., Executive Coaching, Event Management
Education
University of Phoenix 2001 — 2008
BSHS/M, Human Services Management
Green River Community College 1993 — 1995
Computer Science
SDG Corporation October 2013 - Present
Hitachi January 2007 - September 2013
JPMorgan January 2006 - January 2007
EMC / Accenture January 2005 - January 2006
AT&T Enterprise Hosting September 1999 - January 2005
AT&T October 1983 - August 1999
Department of Energy - Solar Energy Research Institute (S.E.R.I.) May 1982 - August 1983
Skills
Strategic Partnerships, Strategy Development, New Business Development, Strategic Planning, Cross-functional Team..., Cloud Computing, Virtualization, IT Strategy, Outsourcing, Telecommunications, Storage, Security, Business Planning, Product Strategy, Product Development, Go-to-market Strategy, Solution Selling, Alliances, Consultative Selling, Team Building, Vendor Management, Product Management, Managed Services, Channel, Professional Services, Business Continuity, Product Marketing, IT Service Management, Data Center, Sales Management, Team Leadership, Call Center, Executive Management, Integration, IT Management, IT Outsourcing, Business Strategy, Business Management, Disaster Recovery, Consultancy, Vendor Relations, Network Security, Business Analysis, Process Improvement, P&L Management, VoIP, Pre-sales, Channel Management, Business Alliances, Strategy
Education
Grove City College 1979 — 1983
B.S. in Engineering, Engineering, Mathematics
University of Colorado Denver 1982 — 1983
Credits toward MBA, Operations Research
Stage Tech Productions LLC April 2010 - Present
The Green Room April 2012 - August 2014
AT&T January 2011 - December 2011
Skills
Concept Design, Network Administration, IT Hardware Support, Software Installation, Stage Lighting, Microsoft Office, Food & Beverage, Cooking, Management
Education
Greenville Technical College 2010 — 2013
Associate's degree, Computer Science
Centerville High 2003 — 2007
HSD
North State Business January 2009 - Present
AT&T January 2007 - December 2008
BellSouth January 1994 - December 2006
Skills
VoIP, WAN, Telecommunications, IP, Network Design, LAN-WAN, Ethernet, MPLS, Data Center, Co-location, Networking, SIP Trunking, Visio, Managed Services, Metro Ethernet, Avaya, Cloud Computing, Project Management, Sales Engineering, Telephony, Unified Communications, Broadband, SIP, Technology Coaching, Hosted Services, Network Engineering, Cloud Applications, Network Security, Avaya Technologies, Firewalls, Direct Sales, Solution Selling, Security, Technical Presentations, Cisco Technologies, Sales Presentations, QoS, Technical Writing, Troubleshooting, TCP/IP, Telecommunications..., CPE, Routing, Call Centers, Disaster Recovery, MPLS VPN, Network Administration, VPLS, Network Architecture, VPN
Education
Greensboro College
BS, Cum Laude
BellSouth/Hill and Assoc
Rockwell Automation February 2005 - November 2005
Charter Communications March 2002 - February 2005
AT&T August 1998 - August 2001
Skills
Proficient in Microsoft..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C
Education
Greenville Technical College 2012 — 2014
Associate's Degree, Human Services
Blue Cross Blue Shield of North Carolina November 2007 - Present
UnitedHealth Group November 2005 - November 2007
AT&T November 2000 - November 2005
Skills
Insurance, Health Insurance, Claim, General Insurance, Life Insurance, Commercial Insurance, Medicare, Business Analysis, Process Improvement, Claims Management
Education
Guilford College 2005 — 2006
Music, 4.0
North Carolina Agricultural and Technical State University 1998 — 2000
Computer Technology/Computer Systems Technology, 3.0
Hickory High School 1994 — 1998
High School
The Promas Landlord Software Center October 1989 - Present
AT&T June 1970 - February 1974
Education
Rutgers University 1969 — 1970
Behavioral Political Science
Greensboro College 1965 — 1969
Bachelor's degree, Mathematics
Taco Time Northwest February 2012 - June 2012
AT&T August 2010 - March 2011
Abercrombie & Fitch July 2009 - March 2010
Famous Footwear June 2008 - July 2009
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Communication, Multi Tasking, Data Analysis, Financial Analysis, Highly self-motivated, Inventory Management, Goal Setting, Innovativeness, Highly responsible, Adaptable to Changes, InDesign
Education
Washington State University 2012 — 2014
Green River Community College 2010 — 2012
Associate's degree, Business
ASG January 2013 - Present
ASG April 2010 - January 2013
ASG April 2005 - September 2010
ASG July 2002 - April 2005
Waste Management October 2001 - March 2002
AT&T March 2000 - September 2001
Enterprise Rent-A-Car January 1999 - November 1999
Skills
Dell Warrenty Certified, Management, Problem Solving, Access, Troubleshooting, Technical Support, Account Management, VMware, Servers, Citrix, Windows Server, Operating Systems, Software Installation, Integration, Disaster Recovery, Networking
Education
Green Mountain College 1994 — 1999
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
The Gow School 1992 — 1994
High School, High School/Secondary Diplomas and Certificates
AT&T March 1997 - Present
John P. Squibob ECV May 2003 - Present
Party Music Mobile DJs January 1985 - Present
San Diego Unfied School District January 1989 - March 1997
Skills
VoIP, Wireless, IP, Telecommunications, VPN, Networking, MPLS, Unified Communications, Managed Services, LAN-WAN, WAN, Call Center, Cisco Technologies, Data Center, Solution Selling, Vendor Management, Mobile Devices, Cloud Computing, Direct Sales, SaaS, IPTel, UCaaS
Education
Pacific Bell/SBC/AT&T 1997 — 2012
Graduate, Data Communications& Networking Technologies and Sales
Pacific Bell 1998 — 1998
Graduate, Data Communications
Grossmont College 1990 — 1992
Business & Marketing
San Diego State University-California State University 1988 — 1990
TV Communications & Film
San Diego County Credit Union February 2015 - Present
PetSmart August 2014 - February 2015
Benintende & Sons Painting May 2012 - September 2014
AT&T July 2010 - May 2012
Riveting Riffs December 2009 - July 2010
SBC/AT&T December 2004 - September 2009
San Diego Film Critics Society 1985 - 2009
Cinemanian January 2008 - November 2008
South County Mail September 2002 - December 2004
La Jolla Light August 1998 - September 2002
Skills
Editing, Editorial, Publications, Content Management, Copy Editing, Blogging, Video Editing, Copywriting, Newspaper, Press Releases, Social Media, News Writing, Digital Media, Creative Writing, Media Relations, Speech Writing, Entertainment, Content Strategy, Management, Journalism, Corporate Communications, Public Relations, Marketing Communications, Social Media Marketing, Content Development, Advertising, Online Advertising, Creative Direction, Sales, Customer Retention, Magazines, Customer Service, Web Content, Research, Multimedia, Call Centers, Internal Communications, Social Networking, Telecommunications, Customer Satisfaction, Direct Sales, New Media, Interviews, Publishing, Community Outreach, Technical Writing, Newspapers, Newsletters, Storytelling
Education
San Diego State University-California State University 1985 — 1989
Journalism
Grossmont College 1982 — 1985
Associates, Journalism
Spacelabs Healthcare September 2014 - November 2014
T-Mobile March 2014 - May 2014
Home Street Bank Single Family Lending July 2013 - December 2013
iSoftStone 2010 - February 2013
AT&T 2012 - 2012
AT&T Mobility 2011 - 2012
iSoftStone 2010 - 2012
HNTB April 1998 - February 2009
Precor 1985 - May 1991
Skills
Test Cases, Quality Center, Quality Assurance, SDLC, Testing, Documentation, Problem Solving, Troubleshooting, Requirements Analysis, Windows, Microsoft Office, Excel, Telecommunications, Microsoft Excel, Software Documentation, Test Automation, Software Quality..., Agile Methodologies, AutoCAD, Integration, Waterfall, Regression Testing, Black Box Testing, Agile Testing, Test Planning, Defect Tracking, Defect Life Cycle, Test Execution, Test Design, Software Testing Life..., Mobile Devices, User Acceptance Testing, Agile & Waterfall..., Integration Testing, Performance Testing, System Testing, Manual Testing, SoapUI, Test Management, Test Strategy, Scrum, System Integration..., Web Testing, Functional Testing, Mobile Testing, Bug Tracking, Bugzilla, Software Development..., Usability Testing, QTP
Education
BC College, Bellevue WA 2012 — 2013
Certificate, Information Technology Project Management
Power of Leadership 2012 — 2012
Certification PLUUS, Certified Transformational Leader
QA 101 Software Testing 2010 — 2012
Certificate QA 101, Quality Assurance and Engineering
Bellevue College 2007 — 2012
Certificate, Math/Introduction to Project Management and Planning and Scheduling
Green River Community College 1998 — 2001
Design Drafting Technology, Design Drafting\Math & English
Cisco Systems July 2013 - Present
Verizon Business February 2011 - July 2013
AT&T September 2010 - February 2011
Consonus Technologies July 2009 - June 2010
SAVVIS, Inc. 2008 - 2009
Thomson Scientific July 2007 - July 2008
AT&T January 2004 - July 2007
AT&T 1998 - 2007
AT&T April 2002 - January 2004
AT&T October 2000 - April 2002
Skills
Managed Services, Telecommunications, Customer Service, Project Management, Team Leadership, Computer Network..., Networking, Microsoft Office, Data Analysis, Management, Change Management, Data Center, Business Analysis, Leadership, Team Building, Program Management, Recruiting, CRM, Cloud Computing, Coaching, Call Centers, Enterprise Software, Training, Account Management, Process Improvement, Disaster Recovery, Vendor Management, IT Service Management, IT Strategy, IT Management, Outsourcing, IP, Team Management, Integration, Routers
Education
North Carolina State University - College of Management 2001 — 2002
MBA, IT Management
Guilford College 1993 — 1996
BS, Management
NC School of Science and Mathematics 1990 — 1992
AT&T August 2010 - 2011
AT&T 1983 - 2009
Skills
Integration, Telecommunications, IP, Managed Services, Program Management, PMP, Process Improvement, VoIP, Team Leadership, Team Building, Vendor Management, Wireless, New Business Development, Project Management, Cloud Computing, Business Process..., Cross-functional Team..., Strategic Planning, Change Management, Management, Leadership, Project Planning, Call Centers, SDLC, Strategy, Product Management, Business Analysis, IT Strategy, Data Center, Team Management, Solution Selling, IT Management, PMO
Education
Webster University 1983 — 1991
MBA/DMgt, Management
Greenville College 1980 — 1983
BA, Math
Wesclin 1976 — 1980
Market Street Talent (MST) October 2009 - Present
Watch Captain July 2004 - February 2009
State Street Corporation January 1990 - June 2003
Bankers Trust May 1986 - May 1987
Supermarkets General Corp. June 1984 - June 1986
AT&T January 1979 - June 1984
Skills
Visual Basic, SQL Server, Access, VB.NET, Stored Procedures, T-SQL, SSIS, REXX, SQL, Programming, Software Development, Databases
Education
Seton Hall University 1979 — 1980
MBA, Accounting/Finance
Grove City College 1971 — 1975
BA, Business Administration/German
Navistar Inc June 2011 - Present
Randstad Work Solutions September 2010 - May 2011
Randstad Work Solutions January 2010 - May 2010
AT&T June 2000 - February 2009
TASCOR, DONNELLEY, and MANPOWER at SBC COMMUNICATIONS June 1997 - May 2000
SANDOZ AGRO, INC. 1994 - 1997
Quaker Oats 1983 - 1994
Skills
Technical Documentation, Technical Editing, Technical Writing, Manuals, Training, Editing
Education
Northern Illinois University 1998 — 1999
Fundamentals of Technical Communication, Designing Effective Training
University of Chicago 1997 — 1997
1 course, Continuing Education, Publishing Program
Greenville College 1968 — 1972
B.A., Elementary Education
Asynchrony November 2009 - Present
Escappe June 2013 - Present
AT&T June 2005 - November 2009
Synthesys Computer Solutions May 2004 - May 2005
Greenville College August 2003 - September 2004
Como Photo 2003 - 2004
Skills
Objective-C, Cocoa, Java, SQL, iPhone development, PHP, iOS development, User Interface Design, Subversion, iOS, Test Driven Development, Core Animation, Core Data, Continuous Integration, Unit Testing, UIKit, iPad, REST, Agile Methodologies, User Experience, User Interface, iPhone, Git
Education
Greenville College 2001 — 2005
1) Computer Science; 2) Digital Media
AT&T November 1990 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Project Management, Customer Service, Telecommunications, Vendor Management, Team Leadership, Windows, Strategic Planning, Troubleshooting, Process Improvement
Education
Greenville Technical College
Greenville Technical College
Celgene January 2015 - Present
Celgene March 2014 - Present
Keller Williams Realty/Burgdorff Realtors ERA 2003 - January 2014
Mylan Specialty August 2012 - December 2013
Archimedes Pharma 2011 - 2012
King Pharmaceuticals October 2007 - July 2011
King Pharmaceuticals October 2006 - October 2007
Pharmacia September 2000 - September 2003
AT&T 1991 - 1997
Skills
Pharmaceutical Industry, Project Management, Sales Operations, Marketing, SAP, Access, Fleet Management, Product Launch, Oncology, Leadership, Management, PowerPoint, Outlook, Adobe Creative Suite, Systems Analysis, Pharmaceutical Sales, Projects, Sales, Budgets, Managed Care, Microsoft Excel, Healthcare, Health Advocacy, Print Production Process, Cross-functional..., Event Planning, Web Design, End User Training, Executive Level..., eRoom, SharePoint, Ariba, Account Management, Rheumatology, Contract Negotiation
Education
Greensboro College
AT&T November 2013 - Present
Diamond Wireless August 2013 - October 2013
Verizon Wireless November 2009 - July 2013
Zcom Wireless January 2008 - November 2009
Astra Business Services March 2006 - December 2007
Skills
Retail Sales, Wireless, Direct Sales, Customer Experience, Telecommunications, Cold Calling, Cellular Communications, Mobile Devices, Call Centers, B2B, M2M, Team Leadership, Store Management, 4G, Training, LTE, CDMA, Retail
Education
Grantham University
Bachelor of Business Administration (BBA), International Business
CenturyLink Communications December 2013 - Present
Verizon Business April 1999 - November 2013
Genuity 1998 - 2000
Intermedia Communications 1997 - 1998
AT&T 1995 - 1997
Greenville College 1993 - 1995
Lindenwood University 1992 - 1994
Skills
CPE, Unified Communications, Managed Services, MPLS, IP, Wireless, Sales Engineering, SIP Trunking, SIP, Cloud Computing, Telecommunications, VoIP, Network Design, Co-location, Telephony, Solution Selling, SaaS, Ethernet, Data Center, WAN, Firewalls, Wireless Networking, ITIL, Solution Architecture, Networking, Frame Relay, Cisco Technologies, Routing, QoS, TCP/IP, Juniper, Network Architecture, Avaya, Routers, Security, Network Security, Integration, Professional Services, ATM networks, Virtualization, TDM, IVR, Call Centers, T1, Mobile Devices, Vendor Relationships, Vendor Management, Network Engineering, VPN, LAN-WAN
Education
Lindenwood University 1994 — 1999
MBA, Business
Greenville College 1986 — 1990
Bachelor of Science, Business
Certs -TOGAF v9, ITILv3 Foundations, CSE, VCE Sales
AT&T March 2001 - Present
Cellnet 2006 - 2007
Air2Lan 1999 - 2001
Skills
Link Budget, Requirements Analysis, CDMA2000, Ericsson OSS, XML, Switches, Wireless, LTE, Cellular Communications, CDMA, Telecommunications, UMTS, RF Engineering, 3G, GSM, HSPA, 4G, Actix, EVDO, WCDMA, 2G, Network Optimization, RF design, RF, Atoll, Microwave, HSDPA, Network Performance, TEMS, WiMAX, RAN, MapInfo, GPRS, TDMA, Drive Test, Edge, WiFi, RNC, TEMS Investigation, Integration, Antennas, SS7, Computer Network..., Optical Fiber, 3GPP, Fiber Optics, Mobile Communications, Wireless Networking, Backhaul, BSS
Education
The George Washington University 2001 — 2002
Engineering Physics
ITT Technical Institute 1997 — 2000
Electronic Engineering
Grossmont College 1992 — 1993
AT&T 1992 - 2015
BellSouth Telecommunications, Inc. 1990 - 1992
South Central Bell 1988 - 1990
Greensboro and Burlington, NC school systems 1983 - 1988
Education
Greensboro College 1978 — 1982
B.A., English, Secondary (7-12) Education
Eastern High School 1977 — 1978
Grimsley Senior High School 1975 — 1977
Comcast Cable November 2013 - Present
TEKsystems July 2012 - November 2013
Moorestown Rowing Club February 2012 - May 2012
AT&T October 2007 - February 2012
Velocitel October 2007 - December 2009
Touhey Associates February 2007 - October 2007
Velocitel January 2006 - February 2007
Cingular Wireless October 2004 - November 2005
New York State Office of Children & Family Services October 2003 - October 2004
Home Depot At Home Services January 2003 - October 2003
Skills
Administration, Customer Service, Compliance, Troubleshooting, Customer Satisfaction, Word, Microsoft Office, Excel, Customer Relations, PowerPoint, Telecommunications, Outlook, Negotiation, Access, Problem Solving, Documentation, Inventory Management, Program Management, Analysis, Scheduling, Planning, Purchasing, Engineering, Employee Relations, Real Estate, Billing, Account Management, Financial Analysis, Supervisory Skills, Advertising, Wireless, MS Project, Business Analysis, Operations Management, Public Speaking, Pivot Tables, Macro, Crystal Reports, Software Documentation, Project Planning, Microsoft Excel, Microsoft Word, System Administration, Invoicing, Process Scheduler, Management, Cellular Communications, Sales, Training, LTE
Education
University of Phoenix 2002 — 2005
MAOM
Springfield College 1977 — 1979
BS
Green Mountain College 1975 — 1977
AS
Northport Senior High School 1972 — 1975
College Prep
AT&T April 1997 - Present
Skills
Troubleshooting, Networking, Telecommunications, Leadership, Customer Service, Public Speaking, Web Marketing Strategy, WordPress, Social Media, Motion Graphic Design, After Effects, Video Editing, Illustrator, TCP/IP, Photoshop, SEO, Social Media Marketing, Cloud Computing, Wireless, DSL, Vendor Management, Switches, Management, Managed Services, Computer Network..., Network Design, Business Analysis, Broadband, Data Center, Team Leadership, Routers, Training, Process Improvement, Call Center, Coaching, Sales, Nonprofits, LAN-WAN, Call Centers, Leadership Development, Program Management, Access, Teaching, Cisco Technologies, Technical Training, Animation
Education
University of North Texas 1991 — 1994
Bachelor of Arts (B.A.), Psychology
Grayson County College 1990 — 1991
Basic Studies, Counseling Psychology
Gunter High School 1986 — 1990
High School
AT&T May 2014 - Present
Skills
Windows, Microsoft Office, Microsoft Word, Customer Service, Outlook, Microsoft Excel, English, PowerPoint, Troubleshooting, Testing, Research, Test Cases, Requirements Analysis, Quality Center, Test Planning, Software Testing Life..., Agile Methodologies, System Testing, Quality Assurance, SharePoint, SDLC, Regression Testing, Software Documentation, Defect Tracking, Databases, Test Design, Software Development, CRM, Mobile Devices, Software Quality..., Process Improvement, Web Applications, User Acceptance Testing, Web Testing, Integration Testing
Education
Quality Assurance Institute 2012 — 2012
Certificate, Quality Assurance Software Engineer, Software Quality Assurance Testing, Graduated with Honors
Green River Community College
Dish Network July 2015 - Present
Alex Hoang Photo December 2013 - Present
AT&T April 2014 - July 2015
Apple March 2012 - November 2013
Seacret March 2013 - September 2013
Best Buy August 2010 - March 2012
RBD Retail Business Development January 2011 - February 2012
Green River Community College's Science, Math and Technology Labs January 2010 - June 2010
Green River Community College Transportation Department September 2009 - January 2010
Vector Marketing June 2007 - September 2009
Skills
Microsoft Office, Sales Management, Spanish, English, Marketing, Sales Operations, Leadership Development, French, Customer Service, Sales, Public Speaking, Teamwork, Employee Training, Event Planning, Technical Support, Mac/PC proficient, Windows Server, iOS development, OS X, iLife, Web Development, Mobile Devices, Digital Photography, Telecommunications, Cellular Communications, Conflict Resolution, Research, Social Media, Social Networking, Social Media Marketing, Visual Basic, Loss Prevention, Leadership, Team Leadership, Retail
Education
University of Washington 2010 — 2013
Bachelor's degree, Business & Philosophy
Green River Community College 2007 — 2010
Associates, Business
Kentridge Sr. High 2004 — 2008
Diploma, Honors/Regents High School/Secondary Diploma Program
Maple City Media September 2014 - Present
Qubit Networks October 2013 - Present
Covergence365 2011 - December 2014
New Age Telecom, Inc. April 2011 - October 2013
AT&T 2008 - April 2011
Skills
Marketing Strategy, Email Marketing, User Interface Design, Graphic Design, Marketing Communications, Client Services, Customer Relations, DotNetNuke, Photoshop, Illustrator, InDesign, Adobe, Adobe Creative Suite, Technology..., Mobile Technology, Apple Macintosh, Social Networking, Social Media, Mac, Customer Service, Online Marketing, Direct Mail, WordPress, Troubleshooting, Video Production, Leadership, Team Building, Training, Public Speaking
Education
Great Lakes Christian College 2000 — 2007
Bachelor's degree, Cross Cultural Evangelism and Biblical Theology
Unified Social September 2015 - Present
GE Global Research (Techworkers contractor) July 2014 - May 2015
Navis June 2013 - July 2014
CA Technologies April 2011 - May 2013
Mediaplex August 2010 - April 2011
Blue Shield of California March 2009 - August 2010
AT&T July 2004 - March 2009
Webnettrak September 2003 - July 2004
Skills
Software Architectural..., Design Patterns, Software Development, Web Applications, Cloud Computing, HTML5, Play Framework, GWT, JavaScript, Web Services, REST, SOA, Java, Spring, Java Enterprise Edition, JSP, JUnit, Java Performance, Tomcat, OSGi, Websphere, JBoss Application Server, Ant, Maven, XML, Databases, Oracle, Oracle PL/SQL..., Teiid, PL/SQL, SQL, Hibernate, JDBC, Unix Shell Scripting, Scrum, Servlets, Shell Scripting, Git, Pivotal, Cloud Applications, MySQL, Spring Framework, Agile Methodologies
Education
Gubkin Russian State University of Oil and Gas (former Moscow State Academy of Oil and Gas)
MSc in Geophysics, Seismic Exploration
US Army Retired August 2015 - Present
US Army November 2010 - Present
Self-employed March 2012 - November 2014
AT&T November 1996 - March 2012
Skills
first sergeant US ARMY, communications noise..., communications fualt..., electrical protection, communications Systems, communications..., independent AFLAC agent, Telecommunications, Training, Customer Service, Sales, Strategic Planning, Small Business, Project Planning, Team Building, Entrepreneurship, Maintenance, Strategy, Testing
Education
Canterbury University 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Grantham University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Project Management
AT&T 2011 - Present
TATA Communications Ltd. (fka VSNL) July 2009 - 2011
Sonus Networks January 2001 - April 2009
Lucent Technologies December 1998 - January 2001
Schlumberger February 1996 - August 1998
Steel and associates March 1995 - December 1996
Rose State College September 1993 - May 1994
Soviet petroleum exploration expedition February 1987 - September 1990
Skills
Integration, Quality Assurance, Testing, Telecommunications, Unix, Software Development, Linux, Team Leadership, Project Planning, Project Management, Programming, Windows, TCP/IP, Troubleshooting, C, Requirements Analysis, SIP, VoIP, Software Project..., SS7, Cloud Computing, Networking, Switches, Wireless, Databases, IP, Enterprise Software, Mobile Devices, Perl, Solaris, Analysis, Shell Scripting, Ethernet, LTE
Education
University of Oklahoma 1991 — 1993
Msc, Petroleum Engineering
Gubkin Russian State University of Oil and Gas (former Moscow State Academy of Oil and Gas) 1981 — 1986
Bsc & Msc, Mechanical Engineer
Avvo May 2015 - Present
Fikes Products October 2014 - May 2015
Hertz February 2014 - May 2014
United Reprographics October 2012 - August 2013
AT&T November 2011 - May 2012
Fred Meyer Jewelers February 2010 - August 2010
Monarch Grand Vacations December 2007 - January 2010
Skills
Cold Calling, Account Management, Sales, Accounts Payable, Customer Service, Customer Satisfaction
Education
Green River Community College 2008 — 2011
Associate of Arts (A.A.)
Alpha V Enterprises December 2012 - Present
LA Kiss Arena Football December 2013 - February 2014
Angels Baseball November 2012 - May 2013
Krossover Intelligence November 2012 - January 2013
L.A. Fire Proof Door Co. August 2011 - August 2012
Just U Fitness January 2012 - May 2012
Midland Lutheran College August 2011 - December 2011
AT&T May 2010 - September 2010
APT Companies May 2009 - September 2009
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Hospitality, Customer Service, Cold Calling, Data Entry, Sales, Outside Sales, Business Planning, Business Development, Event Planning, Negotiation, Contract Negotiation, Events, Events Coordination, Nonprofits, Fundraising, Microsoft Office, Editing, New Business Development
Education
Midland Lutheran College 2010 — 2012
Bachelor's degree, Sports Management, 3.14
Grossmont College 2009 — 2009
Associate's degree, Business Administration and Management, General, 3.8
Valparaiso University 2008 — 2009
Bachelor's degree, Business Administration and Management, General, 3.0
Scripps Ranch High School
AT&T November 2008 - December 2011
Gordon Biersch Restaurant and Brewery of Atlanta November 2007 - August 2008
Mimi's Café July 2006 - June 2007
HAM'S Restaurant December 2005 - April 2006
Skills
Sales Management, Troubleshooting, Training
Education
GUILFORD TECH. COMMUNITY COLLEGE 2005-2006 2005 — 2006
Sport Business Management
Greensboro College 2003 — 2005
Psychology, 3.0
Gartner January 2015 - Present
AT&T Global Business Solutions April 2008 - December 2014
The Berry Company January 2003 - November 2007
AT&T January 1999 - January 2003
Skills
Mobile Device Management, Telecommunications, Call Centers, Sales, Enterprise Mobility, VoIP, Management, Managed Services, Marketing, Unified Communications, Call Center, Mobility Strategy, Mobility Management, WWAN, Strategic Planning, Project Management, SAP, Sales Process, Customer Satisfaction, Long Distance, Sales Management, Mobile Applications, Account Management, Cloud Computing, Applications, mobility applications, Telecommunications..., Wireless Routers, DMMV, Communicaitons, Mentoring, Training Leadership, Goal-driven leader, Location Based Marketing, Call Center Operations
Education
Grossmont College
AT&T July 2013 - Present
Untangled Solutions September 2012 - 2013
Untangled Solutions 2012 - 2013
Skills
Adobe Creative Suite, Graphic Design, Vendor Management, User Interface Design, Photoshop, Agile Methodologies, Videography, Plain English, HTML, Microsoft Office, Web Design, CSS
Education
Greenville College 2006 — 2010
Digital Media, Design, Video, Photography
HARTMANN GROUP September 2014 - Present
Ansell Healthcare 2013 - 2014
Ansell Healthcare 2007 - 2013
Ansell Healthcare 2005 - 2007
AT&T 2001 - 2005
Skills
Sales, Leadership, Contract Negotiation, Strategic Planning, Selling, CRM, Training, Strategy, Cross-functional Team..., Market Development, Product Launch, Management, Sales Management
Education
Grove City College 1988 — 1992
BA, in Religion with a minor concentration in Business Administration
Union Pacific Railroad March 2015 - Present
Union Pacific Railroad August 2010 - March 2015
Fluor October 2006 - May 2009
AT&T March 2002 - October 2006
AT&T March 1997 - March 2002
Skills
MS Project, Engineering, Management, Project Management, Project Planning, Cross-functional Team..., Budgets, Change Management, Forecasting, Leadership, Strategic Planning, Operations Management, Process Improvement, Business Process..., Organizational..., Training, Continuous Improvement, Quality Assurance
Education
Grantham University
Bachelor's degree, Engineering Management
Grantham University
Master's degree, Performance Improvement
Exigen Ebit December 2013 - Present
Return on Intelligence July 2013 - December 2013
Collabra Partners, LLP February 2009 - July 2013
Exigen Group, Inc October 1999 - February 2009
Ernst & Young 1998 - 1999
IMS-NET 1998 - 1998
Bearing Point 1995 - 1998
KPMG 1995 - 1998
MCI 1991 - 1996
AT&T 1987 - 1991
Skills
Mergers, Acquisition Integration, E-commerce, Carve-outs, Operational Strategy, IT Strategy, IT Outsourcing, IT Transformation, Business Development, Sales Management, Strategic Planning, Business Process..., Mergers & Acquisitions, SaaS, Entrepreneurship, Start-ups, Outsourcing, Change Management, Enterprise Software, Management Consulting, Product Management, Strategy, Cloud Computing, Program Management, CRM, Professional Services, Telecommunications, Management, Analytics, Vendor Management, Leadership, Risk Management, Consulting, Integration, Business Intelligence, Business Process, Business Analysis, Strategic Partnerships, Financial Services, Corporate Development, Go-to-market Strategy, Business Alliances, IT Service Management, Solution Selling, Business Transformation, Business Strategy, Venture Capital, Cross-functional Team..., Partner Management
Education
Grinnell College 1978 — 1982
Bachelor of Arts (B.A.), Economics
AT&T April 2014 - Present
AT&T September 2011 - October 2012
AT&T June 2010 - September 2011
Levi, Ray & Shoup, Inc. May 2009 - August 2009
Skills
Java, C#, HTML/CSS, Photoshop, Flash, Illustrator, PHP, Android, JavaScript, CSS, jQuery, SQL, MySQL, Web Development, Microsoft Office, Dreamweaver, Web Design, XML, Subversion, HTML5, Wordpress, Social Media, Windows, Operating Systems, Graphic Design, Front-end Development, Web Services, Web Applications, Production, J2EE, Programming, AJAX, Eclipse, Software Design, Visual Studio, Software Development, Visual Basic, .NET, SQL Server, HTML 5, Microsoft SQL Server, OS X, XHTML, Linux, SharePoint, HTML, Databases
Education
Greenville College 2006 — 2010
Digital Media & CIS
AT&T June 2015 - Present
AT&T January 2015 - Present
AT&T November 2012 - January 2015
AT&T June 2011 - November 2012
Greenville College November 2009 - May 2011
Skills
Executive-level..., Presentation Development, Strategic Planning, Metrics Reporting, Software Development, Microsoft Office, Adobe Creative Suite, Troubleshooting, Enterprise Software, Business Analysis, RequisitePro, iRise, CSS, SDLC, Management
Education
Greenville College 2008 — 2011
B.S, Digital Media, Business Administration
Kaiser Permanente October 2014 - Present
ISSA Denver Chapter June 2015 - Present
Elevation Security Consulting, LLC May 2014 - Present
ISSA - Denver Chapter July 2011 - June 2015
QEP Resources June 2012 - September 2014
AT&T June 2010 - May 2012
ISSA - Denver Chapter December 2009 - June 2011
AT&T February 2008 - June 2010
IBM September 2007 - January 2008
IBM January 2005 - September 2007
Skills
ArcSight, Network Security, Computer Security, Data Security, Managed Security..., Sourcefire, Security Monitoring, Security, IDS, Cisco, CISSP, Information Security..., Penetration Testing, IPS, Vulnerability Assessment, Information Assurance, Firewalls, Computer Forensics, Vulnerability Management, Cyber Security, Intrusion Detection, Solution Design, Incident Management, Cloud Computing, Information Security..., Internet Security, IT Operations, Security Audits, Network Administration, Security Policy, Solution Architecture, Information Security, Checkpoint, Identity Management, Networking, PCI DSS, TCP/IP, Disaster Recovery, Cisco Technologies, Network Architecture, Business Continuity, Security Architecture..., Incident Handling, CISA, ISO 27001, Virtualization, Conference Production, Infrastructure, VPN, Information Technology
Education
University of Denver 2004 — 2008
MCIS, Computer Information Systems
Grinnell College 1993 — 1997
BA, General Science/Chemistry
SS&C Technologies April 2014 - Present
SS&C Techonologies January 2005 - March 2014
Financial Models Company January 2002 - January 2005
ComputerJobs.Com 2000 - 2001
AT&T 1997 - 2000
University of Kansas Athletic Corporation 1992 - 1997
Skills
Microsoft SQL Server, Agile Methodologies, XML, Software Development, SDLC, .NET, Web Development, Software Project..., SQL, Web Services, Requirements Analysis, JavaScript, ASP.NET, Visual Studio, Databases, SaaS, Scrum
Education
The University of Kansas 1995 — 1997
Masters of Science, Educational Technology
Greenville College 1988 — 1992
Bachelor of Science, Education, English, Speech
University of Toronto School of Continuing Studies
e-Learning Certification
Citrix June 2014 - Present
Presidio April 2005 - March 2014
Presidio 2003 - 2005
XiTech Corporation 1999 - 2003
Lucent Technologies (Now AVAYA) 1997 - 1999
AT&T 1995 - 1997
Sprint (Now CenturyLink) 1987 - 1995
Skills
Unified Communications, Data Center, Managed Services, Cloud Computing, Cisco Technologies, Virtualization, Storage, Sales, Selling, Management, VMware, Solution Selling, Channel Partners, VoIP, Professional Services, Direct Sales, Switches, WAN, Enterprise Software, Disaster Recovery, SaaS
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1992 — 1995
MBA
Grove City College 1983 — 1987
BA, Business Administration
Mt. Lebanon HS 1979 — 1983
New Adventures February 2015 - Present
UNCG March 2013 - February 2015
UNCG March 2012 - March 2013
UNCG August 2011 - March 2012
UNCG June 2005 - August 2011
United Way of Greater Greensboro September 1998 - May 2005
AT&T 1978 - 1999
Education
University of North Carolina at Greensboro 1990 — 1993
MBA
Grove City College 1974 — 1978
BA, Mathematics
Imagicknation Press 2012 - Present
AT&T January 2007 - Present
Windy City Beef July 2004 - November 2009
AT&T September 2002 - August 2007
AT&T August 1999 - August 2002
AT&T June 1998 - August 1999
Skills
Management, Marketing, Marketing Strategy, Microsoft Office, Customer Service, Advertising, Social Media Marketing, Social Media, Strategic Planning, Fiction Writing, Copy Editing, Game Design, Basic HTML
Education
San Diego State University-California State University 1995 — 1997
Bachelor of Science (BS), Business Administration and Management, General
Grossmont College 1993 — 1995
Associate of Science (A.S.), Associate of Arts (A.A.), Business Administration and Management, General ; Economics
El Cajon Valley High School 1989 — 1993
Auntie Anne's, Inc. 2005 - Present
AT&T 1991 - 1993
University of Pittsburgh September 1988 - May 1990
Lambertville Public School Board 1986 - 1988
Skills
Customer Service, Franchise Consulting, Franchising, Public Speaking, Training, Customer Satisfaction, Leadership Development, Retail, Event Planning, Food, Team Building, Marketing, Small Business, Sales, Restaurants, Inventory Management, Contract Negotiation, Employee Training, Social Media, Leadership, Strategic Planning, Management
Education
University of Pittsburgh 1988 — 1990
M.Ed, Education Administration
Grove City College 1982 — 1986
BA, Elementary Education
Ewing High School
AT&T
Skills
Strategic Planning, Business Analysis, Process Improvement
Education
Grinnell College 1994 — 1998
Walt Disney World October 2012 - Present
Walt Disney World April 2012 - October 2012
Walt Disney World May 2007 - April 2012
Walt Disney World February 2005 - May 2007
Walt Disney World June 2003 - February 2005
Walt Disney World April 2002 - June 2003
AT&T 2000 - 2002
Skills
Customer Service, Hotels, Front Office, Hospitality, Resorts, Leadership, Hospitality Management, Hospitality Industry, Customer Satisfaction, Hotel Management, Event Planning, Food & Beverage, Sales, Guest Service Management, Project Management
Education
Grove City College 1987 — 1991
Bachelor of Arts (B.A.), Business Administration and Management, General
West Branch High School 1983 — 1987
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, Valedictorian
EarthLink Business January 2014 - Present
AT&T April 2012 - May 2013
AT&T January 2010 - April 2012
AT&T August 2003 - January 2010
Skills
Account Management, Sales Operations, Enterprise Software, Forecasting, Sales, Sales Management, Selling, Training, Managed Services, Cisco Technologies, Pre-sales, Customer Satisfaction, Pricing, VoIP, Project Management, Call Centers, Solution Selling, Direct Sales, Sales Process, Telecommunications
Education
Greensboro College 1982 — 1986
AT&T February 2014 - December 2014
Insight Global August 2013 - January 2014
Hewlett-Packard April 2012 - March 2013
Mindlance October 2011 - April 2012
Hewlett-Packard January 2007 - October 2011
I2telecom December 2005 - December 2006
Kforce Inc November 2004 - December 2005
US Navy March 1990 - June 1998
Skills
Active Directory, VMware, Servers, VMware ESX, Disaster Recovery, Microsoft Exchange, Windows Server, Data Center, DNS, SAN, DHCP, HP, Storage Area Networks, Windows 7, XP, Network Administration, Technical Support, Storage, System Administration, Software Installation
Education
Grossmont College 1998 — 2000
AS, Computer Science
Frederick Douglass Highschool
AT&T January 2002 - Present
Mahoning National Bank 1980 - 1993
Skills
benchmark recovery
Education
Grove City College 1970 — 1974
BA, Economics
Segue Technologies February 2014 - Present
AT&T Government Solutions Inc. November 2012 - October 2013
AT&T October 2009 - November 2012
US Army January 2003 - September 2009
Ilex L-3 Communications April 1998 - December 2002
GTE Data Services April 1997 - April 1998
United States Marine Corps March 1993 - March 1997
Skills
Information Assurance, Security+, Windows Server, Active Directory, Troubleshooting, Network Administration, System Administration, Security Clearance, Vulnerability Assessment, VMware, DoD, Windows 7, TCP/IP, Computer Hardware, Solarwinds, Computer Security, Servers, Information Security, VMware ESX, Software Installation, ITIL, Information Security..., Vulnerability Management, McAfee, Network+, CISSP, Network Security, SCOM, SCCM, Microsoft Exchange, DHCP, Cisco Technologies, Hardware, Technical Support, Security, WAN, VPN, Networking, Server Administration, Network Engineering, System Deployment, Firewalls, Routers, IP, Switches, CompTIA Security+
Education
Ocean County College 2004 — 2006
Computer Science
Grossmont College 1992 — 1993
Education
Equifax January 2011 - Present
ASAP Staffing, client: AT&T Mobility June 2008 - March 2011
Rose International November 2007 - April 2008
Macy's Systems and Technologies September 2000 - August 2007
AT&T 1992 - 2000
AT&T 1983 - 1992
Skills
Business Intelligence, Program Management, Data Analysis, Risk Management, Coaching, Projects, Quality Management, Warehousing, Integration, Data Warehousing, Project Management, Software Documentation, SDLC, Business Analysis, Process Improvement, Requirements Analysis, Software Project..., Analytics, CRM, Enterprise Architecture, IT Strategy, Management, Outsourcing, Vendor Management
Education
Grove City College 1979 — 1983
BA, Business Administration, Accounting and Computer Sciences
Bernards High School 1976 — 1979
FamilyFarms Group April 2015 - Present
Monsanto Company June 2014 - April 2015
Express Scripts November 2013 - June 2014
Tech Mahindra March 2011 - November 2013
AT&T August 2005 - April 2011
AT&T November 2002 - August 2005
AT&T June 2000 - November 2002
Skills
Team Building, Project Planning, Software Project..., Business Analysis, Thinking Outside The Box, Direct Sales, Process Improvement, CRM software, SDLC, Business Process..., Management, Project Management, Analysis, Vendor Management, Requirements Analysis, Team Leadership, Change Management, Requirements Gathering, CRM, Leadership, Integration, Telecommunications, Business Process, Software Development, IT Strategy, Cross-functional Team..., Strategy, Program Management
Education
Greenville College 1988 — 1992
Bachelor of Arts (B.A.)
AT&T May 1999 - Present
Blue Pumpkin Software October 1998 - May 1999
UNITED EXPERTS February 1997 - October 1998
GASPROM September 1975 - January 1994
Skills
Regression Testing, Software Development, SDLC, Testing, Web Applications, Test Planning, Test Cases, Software Quality..., System Testing, Test Automation, Quality Assurance
Education
Gubkin Russian State University of Oil and Gas 1970 — 1975
MS, Applied Mathematics
Unisys March 2015 - Present
SyllogisTeks September 2014 - February 2015
Answers February 2014 - August 2014
AT&T June 2009 - January 2014
AT&T May 2008 - August 2008
Skills
Troubleshooting, Project Management, Customer Service, Research, Outlook, Visio, HTML, Microsoft Excel, Team Leadership, Microsoft Word, Telecommunications, Networking, Programming, SharePoint, Access, Public Speaking, Analysis, Software Documentation, Agile Methodologies, Spanish, Cloud Computing, OS X, Business Analysis, Vendor Management, Management, Data Analysis, Microsoft Office, Program Management, Requirements Analysis, Social Media, Databases, Windows, Process Improvement, SQL, Leadership, Editing, SDLC, System Administration, PowerPoint, Quality Assurance, Database Admin, Data Analytics, Business Strategy, Intercultural..., International Business, Crisis Communications, Java
Education
Washington University in St. Louis 2012 — 2015
Master of Business Administration (M.B.A.)
Greenville College 2005 — 2009
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.7
Greenville College 2005 — 2009
Bachelor of Arts (B.A.), Business Administration, 3.7
Zones, Inc. October 2014 - Present
Zones Corporate Solutions February 2007 - October 2014
AT&T 2000 - 2006
Skills
Account Management, Sales Process, Solution Selling, Direct Sales, Sales Operations, Channel Partners, Salesforce.com, SaaS, Cloud Computing, Management, Professional Services, Managed Services, CRM, Enterprise Software, Cold Calling
Education
Green River Community College 1993 — 1996
AA, General
Rady Children's Hospital-San Diego April 2011 - Present
AT&T May 1979 - July 2006
AT&T May 1990 - August 1994
Skills
Management Consulting, Telecommunications, Program Management, Strategic Planning, Training, Team Building, Public Speaking, Coaching, Project Management, Customer Service, Business Development, Leadership Development, Fundraising, Performance Management, Process Improvement
Education
Crawford
Grossmont College
none, language studies: Italian
AT&T December 2012 - Present
Precision Walls, Inc. January 2008 - September 2011
Precision Walls Inc January 2008 - September 2011
Galloway/Bell Insulation Company June 2006 - December 2007
Fibertech Architectural Products April 2004 - June 2006
Bonitz Contracting Company June 1992 - December 2003
Education
Greenville Technical College 1991 — 1995
Associates, Architectural & Construction Enigineering
Greenville Technical College 1991 — 1994
Associates, Construction Engineering
Greenville Technical College
Associates, Architectural Engineering
The Home Depot February 2015 - Present
Retired January 2014 - March 2015
AT&T October 1991 - December 2013
AT&T January 1986 - October 1991
Skills
Microsoft Excel, Customer Service, PowerPoint, English, Research, Windows, Photoshop, Teaching, HTML, Outlook, Microsoft Office, Microsoft Word, Data Center, Troubleshooting, Access, Team Leadership, Project Management, Project Planning, Teamwork, Leadership, Team Building, Process Improvement, Strategic Planning, Budgets, Negotiation, Public Speaking, Event Planning, Networking, Team Management, Energy Efficiency, Airflow, Mechanical Engineering, Capacity Planning, Infrastructure Capacity..., Call Centers, Co-location, Telecommunications, Vendor Management, Cabling, Visio, Infrastructure..., Analysis, Disaster Recovery, Security, Computer Hardware, Training, SAN, Technical Support, Computer Network..., Service Delivery
Education
San Diego State University-California State University 1977 — 1979
Grossmont College 1975 — 1976
Biology, General
AT&T 1991 - Present
Skills
Technology Solutions, Telecommunications, Solution Selling, VoIP, Telephony, Wireless, Channel, Data Center, SaaS, Co-location, Professional Services, Sales Process, Storage, Sales, Enterprise Software, Networking, SIP, LAN-WAN, IT Strategy, Business Continuity, Firewalls, Team Leadership, MPLS VPN
Education
Grove City College 1987 — 1991
Bachelor's degree, Economics / Business Administration
Rochester High School 1984 — 1987
Novartis Animal Health January 2006 - Present
Novartis Animal Health July 2004 - December 2005
AT&T February 1999 - December 2001
AT&T April 1996 - February 1999
Skills
Marketing, Sales Operations, Selling, Leadership, Management, Sales, Analysis, Business Planning, Public Speaking, Team Leadership, Team Building, Account Management, Customer Service, Sales Force Development, Budgets, Sales Management, Pharmaceutical Sales, Pharmaceutical Industry, Product Launch
Education
Guilford College 2002 — 2004
Bachelor of Arts
State University of New York College at Plattsburgh 1983 — 1987
Bachelor of Arts (B.A.)
At&t September 2013 - Present
Skills
Public Speaking, Formal Dinning, Buffet Dinning, Family Style Dinning, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Photography, Photoshop, Digital Photography, Telephone Skills, Time Management, Teamwork, Social Media, Data Entry, Critical Thinking, Event Planning, Facebook, Social Networking, Research, SPSS, Editing
Education
Grossmont College 2009 — 2011
Psychology
Palomar College 2007 — 2009
Psychology
Carolina Finance March 2015 - Present
Verizon Wireless December 2013 - March 2015
Flow Audi & Volkswagen of Greensboro NC November 2010 - October 2013
FedEx Express July 2010 - October 2013
AT&T December 2008 - March 2010
Hertz Local Edition March 2008 - November 2008
Enterprise Rent A Car May 2006 - August 2007
Family Lawn Care March 1996 - July 2006
FedEx February 2004 - May 2006
Citi Group February 2005 - April 2006
Skills
CRM, Budgets, Call Centers, Contract Negotiation, Customer Retention, Customer Satisfaction, Customer Service, Event Management, Event Planning, Leadership, Management, Microsoft Excel, New Business Development, Operations Management, Outlook, Payroll, PowerPoint, Project Management, Recruiting, Sales, Salesforce.com, Strategic Planning, Team Building, Time Management, Training
Education
Guilford College 1999 — 2002
Bachelors, Sports Management
company 2006 - Present
IBM 2001 - 2004
AT&T 1986 - 2001
Skills
PHP, JavaScript, Database Administration, Business Analysis, CSS, Project Management, Process Improvement, Project Planning, Windows Server, Microsoft Exchange, Technical Writing, Servers, Microsoft Office, Perl, APIs, System Administration, Systems Analysis
Education
Grove City College
Bachelor's degree, Communication and Media Studies
Grove City College
Bachelor's degree, Computer Science
University of Maryland College Park
Master's degree, Library and Information Science
AT&T August 1999 - Present
Ameritech August 1999 - September 2000
Skills
PL/SQL, Oracle, Visual Basic, SOA, Unix, Solaris, Enterprise Architecture, Telecommunications, Solution Architecture
Education
University of Illinois at Urbana-Champaign 1994 — 1997
MS, Computer Science
Grinnell College 1990 — 1994
BA, Computer Science
Naperville Central High School 1987 — 1990
The Avery Coonley School
Microsoft October 2012 - January 2013
Market Source, Inc October 2012 - December 2012
Aerotek January 2011 - June 2011
Flextronics September 2009 - June 2010
Sprint September 2008 - July 2009
AT&T November 2007 - May 2008
Nordstrom December 2005 - March 2006
Sears August 1997 - June 2002
Skills
Retail, Customer Service, Wireless, Merchandising, Customer Satisfaction, Customer Retention, Account Management, Selling, Sales Support, Telephone Skills, Customer Relations, Customer Experience, Word, Problem Solving, Call Centers, Sales, Sales Operations, Management, Training
Education
University of Washington 2002 — 2003
n/a, Philosophy and Comparative Relgion
Green River Community College
Associates, General Studies
Bee Pollen Detox July 2010 - Present
AT&T January 2012 - August 2013
AT&T 2007 - 2011
Skills
Management, Project Management, Data Analysis, Case Managment, Executive Coaching, Business Coaching, Life Coaching, Problem Solving, Wireless, Call Centers, Telecommunications, VoIP
Education
Greensboro College 2009 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Greensboro College 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
wellsfargo October 2014 - Present
DCCCD April 2014 - October 2014
MasTec Advanced Technologies November 2012 - April 2014
At&t October 2009 - November 2012
Skills
VoIP, Call Centers, Telecommunications, Troubleshooting, Cisco Technologies, Technical Support, Routers, Switches, TCP/IP, Wireless, VPN, LAN-WAN, Customer Service
Education
Grayson County College 2005 — 2008
Associate's degree, Computer Maintenance and Networking
Salesforce December 2013 - Present
Modis March 2012 - November 2013
AT&T May 2011 - March 2012
Walt Disney World August 2009 - January 2010
Skills
Technical Recruiting, Recruiters, Recruiting, Contract Negotiation, Contract Recruitment, Sales Management, Screening Resumes, Dice, CareerBuilder, Boolean Searching, Closing Contracts, Talent Acquisition, Microsoft Office, College Recruiting, Team Building, Telecommunications, Temporary Placement, Leadership, Cold Calling, Employee Relations, Sourcing, Sales, Salesforce.com, Business Networking, Management, Team Leadership, Staffing Services, Social Networking, Networking, PeopleSoft, Onboarding, Internet Recruiting, CRM, Time Management, Project Management, Business Development, Customer Service, Screening, Account Management, Benefits Negotiation, Information Technology, Building Relationships, Social Media, Customer Satisfaction, Marketing, Training, Human Resources, Applicant Tracking..., Vendor Management, Lead Generation
Education
San Francisco State University 2006 — 2011
Bachelor of Arts (BA), Communications
Griffith University 2011 — 2011
Study Abroad - Communications
Tld America July 2014 - November 2014
The Boeing Company July 2012 - March 2013
AT&T April 2012 - July 2012
Sound Transit May 2003 - June 2009
Orrick, Herrington & Sutcliffe LLP October 2001 - April 2003
Zimmer Gunsul Frasca Architects LLP December 1999 - December 2001
Montana Historic Preservation Office 1993 - 1999
Skills
Training, Contract Management, Management, Leadership, Program Management, Project Planning, Outlook, SharePoint, Microsoft Excel, Budgets, Best Practices for..., Customer Service, Procurement, Proposal Writing, Team Building, Process Improvement, Microsoft Office, Human Resources, Contract Negotiation, Access, Policy, Logistics, Vendor Management, Microsoft Word, Negotiation, Change Management, Project Management
Education
Montana State University-Great Falls College of Technology
Associate's degree, Business Law & Administration
University of Montana - GT Falls Branch
AA, Business Law & Administration, 3.75
J-Casper security January 2011 - Present
AT&T July 2008 - March 2011
AT&T June 2003 - August 2008
Pacific Bell November 1988 - July 2003
Old Dominio Security Co February 1984 - August 1988
Skills
Calif Guard Card, calif exposed firearm..., American red cross cpr..., Report Writing Skills
Education
Grossmont College 2011 — 2014
MORSE HIGH SCHOOL 1972 — 1975
Microsoft 2012 - 2013
TEK Systems 2008 - 2011
WDS Global November 2006 - June 2007
AT&T March 2006 - November 2006
Skills
Active Directory, BMC Remedy, Windows Server, XP, Computer Hardware, Laptops, Troubleshooting, Windows 7, Help Desk Support, Servers, Printers, Microsoft Exchange, Technical Support, Windows XP, Access
Education
Green River Community College 2011 — 2013
Associate of Science (A.S.)
Speedy Paws Agility August 2012 - Present
Anna Pool Designs August 2011 - Present
Verizon Wireless August 2006 - August 2011
Berry Plastics January 2004 - August 2006
International Plastics January 2003 - January 2004
AT&T 1997 - 2002
Skills
Art Direction, Photoshop, Graphic Design, Typography, Customer Service, Technical Support, Microsoft Office, Sketching, Illustrator, Windows 7, Windows XP Pro, Rumba, BMC Remedy, Credit, Bankruptcy, Identity Theft, Dog obedience, Dog agility, AKC Rally, Public Speaking, Management, Sales Support Tools, Post-sales Support, Training, Customer Satisfaction, Telecommunications, Team Building, Troubleshooting, Call Centers, Team Leadership, Leadership, Customer Retention, Customer Experience, Microsoft Excel, Sales, Process Improvement, Wireless, Inventory Management, PowerPoint, Outlook, Teamwork, Mobile Devices, Program Management
Education
Greenville Technical College 2005 — 2008
Associate of Arts and Sciences (AAS), Computer Science, 4.0
AT&T October 2011 - October 2014
Skills
Vendor Management, VoIP, Telephony, Troubleshooting, Managed Services, Wireless, MPLS, Unified Communications, Call Center, T1, IP, Ethernet, TCP/IP, Network Design, Customer Satisfaction, Telecommunications, Data Center, Call Centers, Mobile Devices, Networking, Broadband, Routers, Wireless Networking, Cabling, Routing, VPN, GSM, DSL, Cellular Communications, CDMA, LTE, Customer Experience
Education
Grossmont College
Patrick Henry High School
InterContinental Hotels Group (IHG®) July 2014 - Present
BELLSOUTH TELECOMMUNICATIONS INC March 1998 - October 2012
AT&T March 1990 - August 1996
Skills
Strategic Planning, Negotiation, Team Building, Project Management, Event Planning
Education
Grantham University
BBA-HRM, Human Resources Management and Services, 4.0
Grantham University
Human Resources Management/Personnel Administration, General
Hydradyne April 2015 - Present
AT&T November 2003 - April 2015
Fritos Lay November 2000 - November 2003
Skills
Account Management, Troubleshooting, Telecommunications, Team Leadership, Process Improvement, Direct Sales, Project Planning
Education
Greenville Technical College
Electronic engineering, Electrical and Electronics Engineering
Osceola Presbyterian Church July 2014 - Present
Raritan Valley Habitat for Humanity April 2010 - October 2013
For Faith Parish March 2007 - April 2010
West Hunterdon Parish July 2003 - June 2005
Johnson & Johnson January 2003 - December 2003
Datanomics 1997 - 2002
Freelance February 1990 - May 1997
AT&T January 1982 - January 1990
AT&T June 1978 - December 1982
Skills
Management, Writing, Public Speaking, Teaching, Leadership Development, Leadership, Microsoft Office, Project Management, Nonprofits
Education
Drew University Theological School 1994 — 1997
Master of Divinity (M.Div.)
Grove City College 1974 — 1978
Bachelor of Science (BS), Mathematics
NCE Computer Group USA March 2007 - Present
City of San Diego January 2006 - March 2007
AT&T February 2004 - January 2006
Cox Communications February 2001 - February 2004
Sprint April 1998 - February 2001
Skills
Manager / Director, Executive Management, Call Center Development, Information Technology, CEOs, PMP, Customer Service, Customer Satisfaction, Customer Retention, Customer Insight, Customer Experience, Customer Oriented, Customer Acquisition, Customer Engagement, Customer Support, Training
Education
San Diego State University-California State University 2012 — 2016
Grossmont College 2012 — 2014
Associate of Arts (AA), Business Administration and Management, General
AT&T January 2014 - Present
Convergys March 2012 - Present
Self Employed November 2002 - Present
Convergys 2012 - 2014
Lahey Clinic February 1997 - June 1999
Skills
Customer Service, Call Centers, Customer Satisfaction, Customer Experience, Training, Leadership, Team Leadership, Team Building, Troubleshooting, Customer Retention
Education
University of Massachusetts Boston 1986 — 1990
English
Greater Lowell Technical School 1979 — 1983
High School, High School/Secondary Diplomas and Certificates
CoWorx Staffing Services April 2015 - Present
J & G Firewood January 2012 - July 2015
FCi Federal September 2014 - January 2015
CGI June 2014 - September 2014
Serco January 2009 - June 2014
SI International December 2008 - January 2009
Durkee Personnel June 2008 - December 2008
AT&T July 2007 - May 2008
Skills
Microsoft Excel, Microsoft Word, Outlook, Microsoft Office, Customer Service, Time Management, Teamwork, Research, Team Building, Social Networking
Education
Great Bay Community College 2015 — 2015
Work Ready New Hampshire, New Hampshire Word Ready
Great Bay Community College 2015 — 2015
National Career Readiness Certificate, Silver
Noble High school 1997 — 2001
High School, High School/Secondary Diplomas and Certificates